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Comprar LG Secadora DLGX3701V
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Comprar LG Secadora DLGX3701V

LG - 7.4 Cu. Ft. 12-Cycle Smart Wi-Fi Gas SteamDryer with Sensor Dry and TurboSteam - Graphite Steel

Encuentre grandes ahorros en Dryers LG en Appliances Helpers. ¡Descuentos en modelos de caja abierta y de piso disponibles en electrodomésticos de las principales marcas! Precios bajos. La eficiencia puede significar mucho hoy en día, y esta secadora lo sabe. Su capacidad ultra grande permite manejar cargas extra grandes, para que usted termine su lavado más rápido. Los controles electrónicos inteligentes con doble pantalla LED facilitan los ajustes, para que sólo tenga que "programar y listo". El sistema de secado por sensor detectará el nivel de humedad del tejido y ajustará automáticamente el tiempo y la temperatura de secado. Además, adelántate al ciclo y accede a las funciones clave de la secadora LG de forma remota con la tecnología SmartThinQ™. Si aprecias la eficiencia, también lo hace esta secadora.

Fabricante: LG

MODELO: DLGX3701V

MSRP: $1195.00

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Páginas de códigos de error relacionados:
LG Refrigerador Códigos de error, LG Distancia Códigos de error, LG Lavadora Códigos de error, LG Secadora Códigos de error, LG Microonda Códigos de error, LG Lavaplatos Códigos de error, LG Television Códigos de error,

Páginas de resolución de problemas relacionadas:
LG Refrigerador Solución de problemas, LG Distancia Solución de problemas, LG Lavadora Solución de problemas, LG Secadora Solución de problemas, LG Microonda Solución de problemas, LG Lavaplatos Solución de problemas, LG Television Solución de problemas,

Páginas de reparación relacionadas:
LG Refrigerador Refacción, LG Distancia Refacción, LG Lavadora Refacción, LG Secadora Refacción, LG Microonda Refacción, LG Lavaplatos Refacción, LG Television Refacción,

Páginas de piezas relacionadas:
LG Refrigerador Partes, LG Distancia Partes, LG Lavadora Partes, LG Secadora Partes, LG Microonda Partes, LG Lavaplatos Partes, LG Television Partes,


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Product Reviews:

Purchased the DLE8000V dryer and the WM8000H. A washer in Graphite, great i
Purchased the DLE8000V dryer and the WM8000H. A washer in Graphite, great in the store with bright lights, cannot read the front of machines to set the dial, lights around the dial make it harder. Dryer lint filter need to scrape lint off.
Published: November 4, 2015
Judy of Fort Washington, MD
Source: consumeraffairs.com

We purchased the LG Model # LDF7774WW just a few months ago and from the ve
We purchased the LG Model # LDF7774WW just a few months ago and from the very first wash we noticed that it would not clean the dishes properly, even though I am in the habit of rinsing off the dishes under running water with a dish scrub brush before putting them in the dishwasher. Also, there is a setting for heated water on the panel. It clearly shows the temperature of 160 degrees. However, after suspecting this claim, I tested the water mid-wash with two distinctly different thermometers, one electronic, the other mechanical. Both thermometers showed readings of between 110 degrees and 109.4 degrees. This washer is simply designed to be inferior. Our past GE dishwasher would superheat the water to the point where you could get a mild burn if you were not careful removing metal items from the washer at the end of the cycle. With LG, the dishes feel a little warmer than room temp at the end of the cycle. Avoid this brand and especially this model. It is garbage.
Published: March 9, 2017
Carlos of New York, NY
Source: consumeraffairs.com

I agree with the reviewer who wrote that they are scamming you for money. O
I agree with the reviewer who wrote that they are scamming you for money. Our fridge broke twice due to the compressor. The first time we paid for repairs $350 in labor. The second time, the repair people said to call LG to get labor covered. I called. First guy took information and said he would call back in an hour after talking to the supervisor. No call 3 hours later so I called again. This person gave me a completely different story and had me do completely different steps including sending in a picture of my receipt of purchase. I did and she said someone would contact me 3-5 business days later. 10 business days later I call to find out the claim had been rejected but theyd be happy to send someone out to fix it with us having to pay for both the compressor and the labor. I told them no thanks. We would be buying a new fridge that was NOT LG.
Published: March 1, 2019
Joyce of Fort Wayne, IN
Source: consumeraffairs.com

Large burner stopped working. Part on ordered 3 weeks. Called to find out w
Large burner stopped working. Part on ordered 3 weeks. Called to find out where part is & they do not know; however, I was also told that part not been released for shipping (?!?!). Now the entire oven, burners, etc. stopped working. Purchased 10 warranty but was told it does not cover the top of the stove.
Published: August 10, 2015
Susan of Lewes, DE
Source: consumeraffairs.com

I purchased an LG free standing electric range model LRE3193ST in Nov of 20
I purchased an LG free standing electric range model LRE3193ST in Nov of 2017 at Lowes and 7 months later the oven blew up! Id been having problems with the temp since I first bought the range. I bought a thermometer to check and help regulate the heat because if I set it to 350 it would heat up to 275 and if I set it to 425 it would either go to 375 or to 500. Sometimes one side of the oven would be hotter than the other. When it blew up I heard a very loud bang. The inside of the range is completely warped and the oven paint coating is blistering off. This is now also a health risk. Im afraid to turn the oven on. I called Lowes and because it was within the first year the range was still under factory warranty they referred me to LG. And thats where the nightmares begin. It has been since July of 2018 that I have been attempting to get this range repaired. LG makes service appointments with providers who dont work in my area or are out of business. I had one provider tell me they dont repair LG products anymore. I have talked to about 6 LG supervisors from in the US and about 25 LG customer service persons from the Philippines. I have been hung up on, Ive been left on hold 56 minutes at times, one supervisor actually snapped at me. every time I talk to someone they promise to call back but never do. They give me repair order numbers, I have about 25 of them, and one supervisor went as far as to give me her email. Once I emailed her, the email was returned undelivered, when I called her back I was told no one with that name exists. I went back to Lowes hoping for some assistance and they got the same runaround. I am now in the process of contacting the attorney General Consumer Reporting and have vowed to put up as may bad revues as possible. I will never purchase another LG product again or go to a Lowes or Home Depot to purchase an appliance. LG is the worst. Dont buy it.
Published: November 2, 2018
Rosellina of Westerly, RI
Source: consumeraffairs.com

I have a top loading LG TruBalance (ha!) Direct Drive. This is my second ma
I have a top loading LG TruBalance (ha!) Direct Drive. This is my second machine after replacing the first one with the same problem of unbalanced loads. It takes all day to complete a load because it gets out of balance during the spin cycle... comes up with a UE error code. It tries to refill to balance the load then repeats the same problem. I have read many other reviews that describe the same problem. LG is of no help. I will never buy another LG washing machine and would not recommend this product to anyone.
Published: July 21, 2018
Lloyd of Little Rock, AR
Source: consumeraffairs.com

The LG refrigerator fit perfectly in the space I had available. It is easy
The LG refrigerator fit perfectly in the space I had available. It is easy to clean and fingerprints are seldom seen. The refrigerator was a good value for the money when purchased in a set and so far it has been very reliable.
Published: January 15, 2018
Gloria of Columbia, SC
Source: consumeraffairs.com

We upgraded all of our kitchen appliances to LG about 5 years ago. Huge mis
We upgraded all of our kitchen appliances to LG about 5 years ago. Huge mistake! Out of the 4 (refrigerator, oven, dishwasher and stove), 3 have had major, repeated issues. And each appliance was very expensive. In light of all the issues, I have still not ever filed a review or complaint on any site until now. Because I’m hoping my review will help you keep your family safe.After having it for about 5 years, our LG Extenda-Vent over the range microwave caught on fire! Sure, there were issues before like others have mentioned-the extenda-vent won’t close and the pieces of it broke off due to heat from the oven (poor design clearly as it is an over-the-range unit) but this time, my husband heated something up and the microwave went up in flames! Real flames. Luckily we had an extinguisher and put it out quickly but what if the kids were home alone and tried to heat something up? What if we weren’t right in the kitchen and noticed the smoke??I have now read many complaints of these microwaves catching on fire—what will it take for a recall? Or for someone to shut down LG completely? All of their products (fingers crossed for the stove) have some major design flaw. And others are right about the customer service, too. I have spent hours of my life on the phone with them, for a variety of recurrent issues, without good results. Who has time for that? Please keep your family safe and go with another brand.
Published: December 29, 2017
Tammi of Baltimore, MD
Source: consumeraffairs.com

This is a 5 months old washer. Its been noisy since week one. Lowes install
This is a 5 months old washer. Its been noisy since week one. Lowes installers couldnt completely fix it. Lately, it is been excessively noisy and vibrating during its spinning, even at low speeds. LG support is very nice at talking. However, they dont actually send any information.
Published: February 9, 2020
Emad of Bothell, WA
Source: consumeraffairs.com

LG Electronics 5.2 cu. ft. Large Capacity Front Load Washer. We purchased t
LG Electronics 5.2 cu. ft. Large Capacity Front Load Washer. We purchased this washer and dryer mid November and as of 2 and a half months later, the washer is leaking from the bottom and has damaged the trim and surrounding walls. Couldnt be more disappointed.
Published: January 26, 2020
Charles of Newmarket, ON
Source: consumeraffairs.com

Initially I chose LG brand because I like their other appliances such as TV
Initially I chose LG brand because I like their other appliances such as TV, Washing Machines, etc. When I bought the refrigerator that was the guiding and deciding factor, familiarity. What I like the most about the LG brand is the nice slick look. I like the brand itself in general. My favorite color in most appliances of that nature is stainless steel. I have been satisfied with the look, functioning and features of my LG refrigerator. I like the inside of the refrigerator as much as the outside. I like the design that allow me to pack my food nicely. Everything I need is neatly tucked away in a place that I am pleased and comfortable to reach and store it.
Published: September 19, 2019
Esther of Jacksonville, FL
Source: consumeraffairs.com

We noticed LG refrigerator was stopped cooling and freezing on October 10th
We noticed LG refrigerator was stopped cooling and freezing on October 10th. We were told the option would be to repair or refund the cost of the LG refrigerator when we initially spoke with customer service on 10/10/2021, but a service technician would have to come and evaluate refrigerator first. On Oct 25th, a LG refrigerator repair was completed. We were offered a $200 spoiled food compensation which we have not received to date. On Nov 12th, the LG refrigerator stopped cooling and freezing: keep on mind it was repaired 2 1/2 weeks earlier. So, I called LG and requested a refund of the cost to replace it with a new refrigerator. Obviously the refrigerator and/or LG part is defective. The LG rep told me LG would not authorize a refund until another repair was done per LG PROCESS. I asked to speak with a LG supervisor who offered me a 15% rebate towards purchase of another LG refrigerator.I told the LG rep that was absolutely unacceptable, and asked to speak with whoever would authorize a full refund. The LG rep said that her department does not authorize refunds, and could not proceed with my request per LG process. The only option i was given is to set up a second repair appointment on Nov 18th with same service company A&E. I was then told by the LG rep that after the second service appointment, if LG refrigerator is still not working, then they would be able to proceed with a refund request. I again asked for a second spoiled food compensation, and was told this was only offered once a year. Therefore, we would not be compensated for second set of spoiled food. I went ahead and set up second service appointment on Nov 18th, while I figure out our next step. I spoke with A&E to try to get a sooner appointment, and queried whether they were using a new or refurbished part for my repair. I was told the part is ordered directly from LG to complete the service repair. So again, the defect is in the LG parts.
Published: November 12, 2021
Keesha of East Stroudsburg, PA
Source: consumeraffairs.com

LG: my advice is don’t buy any of their products. 5 weeks ago my $3000 fr
LG: my advice is don’t buy any of their products. 5 weeks ago my $3000 fridge stopped cooling. I had a local company out here, they determined that the linear compressor has to replaced, like most of them after just a few years. Called LG June 14th., filed a warranty claim and got confirmed the part would ship in 2-3 weeks. Coming back from Europe last week no part, no correspondence. Called last Thursday and a lady in their customer service center confirmed my order but told me it was not processed. She would expedite and call me back on Monday. Again nothing happened. 1st call today I was forwarded to their external part warehouse provider who didn’t have any information. Asked for supervisor, got connected but he refused to take care of the warranty part and insisted to send another technician to my home, but can’t guarantee that he has the part. In the meantime I bought a 2nd fridge and put it in my garage. You buy an expensive, presumingly high end product at a premium price that fails premature, service is nonexistent, warranty is not honored and spend 2 hours on the phone.
Published: July 16, 2019
Hermann of Mableton, GA
Source: consumeraffairs.com

Friday I lost my refrigerator, call up consumer and was told to unplug the
Friday I lost my refrigerator, call up consumer and was told to unplug the ref and was to wait two min but still did not work!!! So the called for a service call and when they told me I had to wait to Oct 1 for appointment I lost it. I have to see what Home Depot is going to say where I bought the extend warranty from. I write more later. Hope to get good news.
Published: September 9, 2013
Eric of Myrtle Beach, SC
Source: consumeraffairs.com

Updated on 08/23/2019: After almost two month of not having a working refri
Updated on 08/23/2019: After almost two month of not having a working refrigerator, today, finally, LG provided me with a solution. Which I do not satisfied at all. They disregard all the factors that because of their poor product quality, how much time and money I have wasted. It sounds that they were doing me a favor, and I should be appreciated. Again, they do not respect their customers. They do not care if they are going to lose a customer. They are so arrogant and not considerate. Their customer service is the worst of the all. Be careful if you decided to buy a LG product.Original review: Bought a not cheap LG refrigerator 2 years ago, it stopped working after two years. I called customer service, they came to fix it pretty fast. But two weeks later, my refrigerator stopped working again. I called customer service again, but this time, the technician never show up on time, and cancel the appointment without telling me. I still have a not working refrigerator at home as of right now. I tried to contact LG representative again, they cut my chat in the middle of our talking. Im extremely disappointed for LG product and services.
Published: August 2, 2019
Mia of Suwanee, GA
Source: consumeraffairs.com

Since April 10 my refrigerator problem has not been fixed. Tech visited fiv
Since April 10 my refrigerator problem has not been fixed. Tech visited five times in four weeks for repair work. According to engineering dept of LG, this refrigerator can not be fixed. This refrigerator was purchased in August 2015. I have lost food twice approximately value $400. I have NINE people living in this house and have NO refrigerator for two months. As per LG’s request Original purchase receipt has been submitted twice. Is it normal?
Published: June 10, 2019
Iqbal of Glen Burnie, MD
Source: consumeraffairs.com

I havent had my top loader for 4 years yet and this is the 3rd time its bro
I havent had my top loader for 4 years yet and this is the 3rd time its broke. I got it at Best Buy and the first time it broke they wouldnt stand behind it all. I didnt purchase the extended warranty because I figured it should last for more than 2 yrs, you would have thought! I spent 800.00 dollars on a machine I thought would last me. Im not made of money so my hard earned money was thrown in the wind. NOW after over 2 weeks of waiting on it to be fixed, THE PART THEY SENT WAS WRONG!!! So now I get to wait again. I WILL NOT recommend this company or Best Buy to anyone. I have called LG and complained many times. The only thing I got out of it was this time they gave me an APM#. I want a new washer. This is a lemon in my books.
Published: June 24, 2015
Julia of Akron, IA
Source: consumeraffairs.com

Bought LG french door refrigerator one year ago and died on me 2 days ago.
Bought LG french door refrigerator one year ago and died on me 2 days ago. Called LG customer service and asked to come out asap but they scheduled me 2 days after. More than half of my foods worth $300 had to be thrown away. I live in Valencia weather over 105 degrees and was very frustrated had to wait for them at this weather. They schedule me on time frame from 10-5 pm to wait for them. Still waiting and cant get out of the house all day since it was a emergency matter of food being melted and rotten. I called local tech to see what is wrong and charged me $70. When I called LG support to reimburse money I had to spend they said they cannot give money back. I was very disappointed how they deal with issue. This is brand new LG refrigerator paid $2700 and main compressor dies in a year doesnt make sense whatsoever. I will not be buying LG Appliance anymore.
Published: August 2, 2018
Gina of Stevenso Ranch, CA
Source: consumeraffairs.com

Our first year under warranty, had three repairs. Now, in our second year,
Our first year under warranty, had three repairs. Now, in our second year, not under warranty. We have a repair that will probably exceed $400.00. Our recommendation, do not have LG washers in your possession, even if given to you for free.
Published: September 2, 2015
Diane of Miami, FL
Source: consumeraffairs.com

We bought our LG front load model WM2487HRM in 2008 and about 6 months afte
We bought our LG front load model WM2487HRM in 2008 and about 6 months after, it started shaking so bad that our whole house would shake. My husband put some vibration pads under the feet and these seem to help for a long time. However, the mold and regular cleaning has been terrible. In the last year, we have been using only the low spin with only using light loads. This seems to elevate the washer moving a foot, however, it now moves about a foot with all three. The low spin, only putting in half load or less with the pads under the feet as well. There are other problems too. The washer will leak from the front. The washer will sometimes not get the soap into the drum. We have tried all of these options because the set cost $3,200.00, which is ridiculous considering our problems. It will cost $800.00 to $1,200.00 to fix and at this point, we will wait and buy another. But not the same brand.
Published: December 31, 2012
Carole of Renton, WA
Source: consumeraffairs.com

I ordered a lg dish washer on 12/28/14 and it was delivered on 12/29/14. Th
I ordered a lg dish washer on 12/28/14 and it was delivered on 12/29/14. The installer tried to make it work after several hours and it simply would not work due to something I am not sure what, but the installer said it was defective.
Published: December 31, 2014
SHARON of Nashville, TN
Source: consumeraffairs.com

I have bought this LG Intello 6.5 Kg washing machine (Product T7066MN) in 2
I have bought this LG Intello 6.5 Kg washing machine (Product T7066MN) in 2009 for Rs 12,000, and it is just out of warranty, and it has stopped working. I reported this to customer care on 1/9/2012, and the engineer reported a major repair worth Rs 4,000. My concern is the machine is just out of warranty and has such major parts under repair. Is this the quality of LG products? My previous machines I bought had minimum life before coming to repair (6 years). What is the guarantee that if I spend Rs 4,000 now, which is 1/3 the original cost, it will solve all of the problems? I would not recommend LG products to anyone. They just have good looks and no quality.
Published: October 13, 2012
Yasmeen of Vashi, other
Source: consumeraffairs.com

Bought it for the water and ice maker, as well as the size of the fridge. A
Bought it for the water and ice maker, as well as the size of the fridge. And the price wasnt too bad, although the problems left quite a bit to be desired from the brand. I liked the water dispenser and the ice maker. And it had good storage drawers and shelving. It matched our other appliances in our kitchen. It was stainless steel and pretty. But the light started flickering a week after it was purchased. The filter indicating light would change to red a day after it was replaced and the ice maker stopped working.
Published: September 8, 2019
Shyann of Bothell, WA
Source: consumeraffairs.com

I like the sleek style of my LG refrigerator as well as its door-in-the-doo
I like the sleek style of my LG refrigerator as well as its door-in-the-door feature. I can push a little button and I can open the refrigerator up where my condiments are. I can also open the top half of the door. Thus far, Im pretty happy with my LG.
Published: September 2, 2019
Richard of Springfield, MO
Source: consumeraffairs.com

We purchased a French door ice maker fridge in 2011. LG GCP197DPSL- 560 L -
We purchased a French door ice maker fridge in 2011. LG GCP197DPSL- 560 L - $1600 (Lemon). One year later the ice maker kept jamming up and would not dispense ice. This then made ice crystals form that covered the inside of the freezer door causing ice crystals to fall all over the floor when the door was opened. 5 years, two replacement doors. 1 ice maker bin, dozens of calls to LG and numerous service calls at $75 each time and we still do not have a fridge/freezer that will make ice or not frost over inside. LG say they will not offer any more assistance or support or any kind of refund or compensation to us... LG fridges are the worst. Do not buy one. LG customer service (3rd world call centre) is an insulting joke of stalling and non commitment to help their customers in any way... Joke.
Published: March 21, 2016
David of Raleigh, Other
Source: consumeraffairs.com

I purchased an LG Washing machine 5 years ago. It had a few problems, leake
I purchased an LG Washing machine 5 years ago. It had a few problems, leaked and the rubber seal on the door always came out after the wire that held it in place rusted (after 2 years). The final straw was after 5 years I had to call for service and after 3 days the LG serviceman finally arrived. Took my washer away after giving me a reasonable quote. The next day LG called to tell me that they did not have the parts for my 5-year-old Washer. So I was forced to buy a new machine. I would expect that a washing machine should last much longer than 5 years and if it needs service that the parts would be available. I will never buy anything else from LG again.
Published: November 15, 2013
Peter of Kuala Lumpur, OTHER
Source: consumeraffairs.com

Im not too happy with my LG refrigerator after looking into a lot of inform
Im not too happy with my LG refrigerator after looking into a lot of information and a lot of reviews. Apparently, theres been a lot of problems with their compressors. And it doesnt seem like LG is proactive about going and fixing them because I finally had a problem with my compressor this year. The unit wasnt getting cold at all and we had noticed periodically where it felt like it wasnt cooling enough. We just chalked it up in the air whether it was too hot of a day or too cold of a day, and maybe we didnt have that, we had the house too hot and left it at that. And then, all of a sudden, within three days, it just stopped working.Trying to get LG to come out and fix the issue was like pulling teeth. Apparently though, LG was aware of what the issue was. They didnt give me any problems as far as getting it fixed. But there was a lot of miscommunication internally at LG because they gave me one company that they were gonna have fix the situation, and when I finally contacted them because I hadnt heard from them, they said, We dont work with LG anymore, and I had to call LG and tell them what the company said.So, we were gonna use this other company. It was the same thing. LG gave me the information for that company and I called them immediately. They said some of the same thing. Then finally, the third company was the one that still worked with LG. And then, that had taken almost two weeks to get my refrigerator fixed. At this point, it seems to be running properly. It seems to be making a little bit of noise. So, Im gonna contact the repair people and ask them to come check it out because it makes humming noise that it didnt make before.I have mentioned it to other people and as good friends of mine, they just bought the same refrigerator, and they experienced a similar problem to what we had. And we were told initially, Oh, its probably its seal, it didnt close right. But that was the way our problem started. And six months later, all of a sudden, the refrigerator went bad. But its a known problem with LG. My friends now are keeping a close eye on it.
Published: June 10, 2019
Cesar of Elizabeth, NJ
Source: consumeraffairs.com

Updated on 11/08/2019: Have had an ongoing problem with a compressor on an
Updated on 11/08/2019: Have had an ongoing problem with a compressor on an LG refrigerator that is 5 years old and no it out. When the service tech came out on 10/24, the unit was eligible to be fixed free of charge, (which they told me would cost hundreds of dollars). When I complained to LG via ConsumerAffairs, they posted this response on 11/07. When I called them today to inquire about getting it fixed free, they said that now that is was November, we no longer qualified since it was now more than 5 years old, (by 7 days since it was manufactured in October of 2014). Why would they tell me this and then recant it? See screenshot below.... Beware of LG Refrigerators and LG in total, I have two of these refrigerators and their TVs.Original Review: The compressor on our LG refrigerator went out after just 5 years, although its under warranty, it doesnt cover Labor which turn out is several hundred dollars. In addition, it takes weeks to get the parts, not fun when your fridge is down for several weeks. I have two LG refrigerators that we spent more than $2,000 for each....terrible investment. Beware of LG refrigerators.
Published: November 7, 2019
Michael of Roswell, Other
Source: consumeraffairs.com

I spent almost $3000 on my fridge in Jan. of 2015. Last week it slowly stop
I spent almost $3000 on my fridge in Jan. of 2015. Last week it slowly stopped cooling, we didnt notice at first and then last Friday I realized it was barely cold. Started checking all the food and most was bad. We hadnt been home much so I looked in the freezer for the first time in a couple of days and everything was defrosted. Had to throw away 3.5 trash bags of food. I called LG, they gave me a authorized tech to come look at it, which he did on Friday. Did the unplug thing, wait hours and nothing. He came back on Sat. to tap the system to see if Freon was leaking - we only had 25% Freon running through the fridge which could also mean the compressor is bad as well. This tech was leaving to go on vacation, I decided I couldnt wait a week for him to come back so called LG to get another techs #. Tech 2 came out yesterday and discovered Tech 1 had illegally removed the tap after performing the Freon test and Freon had been leaking out of my fridge for 4 days! He also ruined whatever it is you connect the tap too. Tech 2 said now all my hoses are contaminated and this fridge will be a nightmare to repair, he probably will even decline the job because it could possibly mean weeks of having to come back on multiple occasions to get it fixed. Tech 2 called LG while here, documented everything with their tech support, pictures, videos everything. LG has extended the warranty for us but now they want us to have a 3rd Tech come out, has to be specific one and this company cant get out until the end of next week, we have already been extremely inconvenienced without a fridge for a week and now they want us to wait another week to get the 3rd authorized tech before they will proceed??? I called Tech 2 again today and he said he doesnt understand, he was already here yesterday, he is an authorized technician for LG and he documented everything, there is nothing else for him to do. Just today alone I have logged 8 calls with LG, takes an average of 7-10 minutes just to get where you need to be. If you want to talk to a supervisor they say one will call you back in 30 mins., over an hour later Im calling them back because I have not received a call from a supervisor. At this point Im getting upset and told the supervisor I just need a new refrigerator and her response was well thats not up to you. Very dissatisfied with the runaround Im getting from LG, I bought 4 appliances from them in 2015 and will never buy another one because of their antiquated customer service system. Also, should I be contacting the EPA, is my fridge still leaking Freon but LG says thats ok and just wait another week?? At this point I have lost two days of work, probably about $400 of food and my stress level is through the roof!
Published: May 24, 2017
Renee of El Cajon, CA
Source: consumeraffairs.com

After having an LG washer and drier for a few years the drum bearing went o
After having an LG washer and drier for a few years the drum bearing went out. We called LG Repair technician. Tech was sent out. Parts had to be ordered. Appointment was made. We were told to confirm via email. We never got confirmation email. Appointment was cancelled and had to again be scheduled. Ive now had to miss 3 days of work to repair bad LG washer. Forgot to mention, washer almost caught on fire due to bad bearing. Thanks for nothing LG. My next washer/drier will not be an LG. Next stop BBB complaint.
Published: December 6, 2014
Robert of Gilbert, AZ
Source: consumeraffairs.com

Our 6 yr old fridge went out due to a power glitch. We called in an applian
Our 6 yr old fridge went out due to a power glitch. We called in an appliance repair service since the fridge was out of warranty. When they came to fix it the part was wrong. He checked the part number & it matched. We called LG to see what part number they gave us & are in the process of ordering it & returning the other. LG needs to get their part numbering system straightened out. How can service people give good service if they can’t get the right parts.
Published: June 14, 2019
Pat of La Pine, OR
Source: consumeraffairs.com

Think twice before buying a washing machine or any LG product!!! I got this
Think twice before buying a washing machine or any LG product!!! I got this machine back in the summer of 2011. It seemed to be a great product and you had the ability to washing extremely large loads of laundry at a time. But once something goes wrong then you are in trouble! The washing machine began throwing an error code nonstop during a laundry cycle which made doing a single load of laundry next to impossible. It would take me 3-4 hours to do ONE SINGLE LOAD due to the error code. It constantly kept refilling the tub with water and attempting to continue the cycle then it would knock itself off balance and start all over again. Finally I had enough and called LG to see what the issue was. Talk about an awful customer service. I could barely understand the person and finally was able to get that there was a recall which was a software update from what the person had said and that they would contact a technician around my area to come service the machine (do the software update). That was fine by me and so I waited around to hear from the technician. A few days later I got a call from the technician in my area and they said that LG had contacted them and once they received the part they would come out and fix it. How in the world I went from needing a software update to ordered a part when no one had even come and looked at the washer was beyond me but I simply said ok and went about my day. Here is when my nightmare with LG really began. The part apparently was on back order and they told me after going a month without being able to use the machine that the part would be in within the next few weeks. After the date they had given me was passed I decided to call them back to find out what in the world was going on which they would only reply saying that the part wouldnt be in until the end of the next month. Im sorry but I cant go without a washing machine for over a month and they wanted me to go without one for over 2 months?!! To make this story short after getting absolutely nowhere with their terrible customer service I ended up making a phone call to Sears who did have the part and sent it out to me that same day. I got the part and was able to get my washer fixed (hopefully for good fingers crossed). LG was not pleased that I got the part from another source and tried to convince me to cancel the order by stating that it could be the wrong part even though it was the same part that they claimed was the issue for the machine not working in the first place. Since I refused to cancel the order and wait on them to decide when they wanted to ship the part out, they refused to reimburse me for the part and were very rude. Please do some research before deciding on purchasing ANY PRODUCT from LG. I have dealt with plenty of customer service centers and this is by far the worst service center ever! The people you get connected to are nothing but rude and not one bit helpful if you have an issue with a product (especially washing machines!). They should really change their slogan from Lifes Good to Lifes Greedy because that is exactly what this company is! This washing machine is total junk and I ended up spending a lot of money (on top of the cost of the washing machine) to fix this piece of crap that is truly not all that old. The parts for this machine are apparently always on back order and next to impossible to get to fix these junky products. I have had multiple places tell me that they no longer service LG appliances because it is too difficult to get the parts to work on them and that LG is a difficult company to work with and I sure learned my lesson after having to deal with them multiple times! They do not care about their customers like they claim and have no problem making junky appliances and putting ridiculous price tags on them. I wish that I would have did even a quick search about the products before I had purchased this machine but I now know for future reference and will not be making the same mistake again. I recommend buying a different brand and staying away from LG!!! It will save you money and stress I promise!!!
Published: March 16, 2016
Nikki of Curwensville, PA
Source: consumeraffairs.com

The GE refrigerator I have in my apartment is very small. Cant buy a lot of
The GE refrigerator I have in my apartment is very small. Cant buy a lot of cool foods in it. Have to plan over the month to buy cold food to make the meals throw out.
Published: April 24, 2018
Jeff of Oklahoma City, OK
Source: consumeraffairs.com

I purchased a LG French door refrigerator at the end of 2016. The refrigera
I purchased a LG French door refrigerator at the end of 2016. The refrigerator was very noisy and the engine run nonstop. I assumed that it was because I went from a basic refrigerator to this super fancy fridge. Big mistake. The refrigerator started leaking. I called LG and they had an excuse after excuse. I called Home Depot where I purchased the fridge and they referred me back to LG. The fridge comes with a 10 year guarantee on the compressor. The compressor went out on May 2017 and I called LG again and again. They put me on hold for hours at a time. They promised to send someone to fix it. Here I am over 4 months later and no answer. I had to buy a new fridge. I paid almost $2000 for a piece of junk. Please do your research if you are thinking about buying LG products. The quality of the products stink. I hope to join a class action suit and get my money back one day. Thank you.
Published: September 25, 2018
Elena of Hickman, CA
Source: consumeraffairs.com

I have a front-load washer that has made me and my family very sick. Before
I have a front-load washer that has made me and my family very sick. Before I bought the front-load washer, I called LG customer service to get details on how to not have smell/mold problems in my machine. I was very diligent in cleaning it. I cleaned around the rubber area in the door, I drained the old water, cleaned the filter, cleaned inside the soap area and the took the soap dispenser out and cleaned that too, as well as running the tub clean cycle - using afresh, running it with bleach, running it with vinegar, leaving the door open, using HE soap, etc. I called LG to see what they could do because the smell was in my clean clothes. An LG tech came out to look at the machine regarding the smell and found that I did everything humanly possible to keep it clean. He called LG and they told him to take the tub to a car wash and spray it down (ridiculous).The tech went further, because he knew this would do nothing, and got approval to replace some parts (the back part of the tub had been discontinued???). In cleaning the machine, I watched as black mold and bacteria came out of the hoses and it was on the back of the tub. I took this information to the corporate level and I was told immediately that it was maintenance. I was shocked as to how Tish could tell me that it was my fault immediately without talking to the tech. It was only after I told her that the tech said that it was going to come back again, that she called him. After being left on hold for 15 mins., she got back on the phone and said that she spoke to the tech, his manager, and her manager, and that they were going to review my case.Well 1 week later I called back; Tish told me that they werent going to do anything. She said after talking to their legal department they decided that it was a maintenance issue. They said I misused the washing machine...HUH?? I have had allergic conjunctivitis so bad that my eye doctor and my specialist have told me to go 2 hrs. away to UVA because after 2-3 years of misery and steroid eye drops, dermatologist testing, allergy testing and numerous visits to doctors, they dont know what is wrong with me. Funny how now that the tub in my washer has been replaced and many parts steam cleaned, I dont have the zombie look anymore. It is still in the clothes and the sheets that we sleep in, but it has improved. Bottom line, LG corporate is programmed to blame the consumer, even if they have a defective product. They dont stand behind their name at all. BUY A SAMSUNG!!!
Published: February 25, 2015
Taysha of Bristow, VA
Source: consumeraffairs.com

Almost the perfect range, it has everything you need or want. Unfortunately
Almost the perfect range, it has everything you need or want. Unfortunately, it has a very dangerous design flaw. When anyone bumps against a burner knob, a burner turns on (normally on high). We recently had a situation where a glass baking dish was taken out of the oven and placed on the stove top. Someone accidentally bumped a knob, turning on the burner to high, where the glass dish was at. When my wife noticed the burner was on, she turned it off and tried moving the glass baking dish off of the burner, when the dish suddenly exploded. I contacted LG. I was told to buy the child safety cover for $30.00. This is a VERY expensive appliance. We shouldnt have buy something to make it safe when it should be safe to use in the first place. Think very carefully before purchasing this appliance.
Published: November 19, 2016
Lorne of Vancouver, WA
Source: consumeraffairs.com

We purchased a LG refrigerator less than 4 years ago. In the first 18 month
We purchased a LG refrigerator less than 4 years ago. In the first 18 months the compressor went and they gave us a really hard time about get service because the warranty was up and the compressor has a 10 year warranty they have lousy customer service and do not care about the customer. On 12/20/2020 after being away we come home to again the second compressor gone bad. They are coming out to fix it no problem because they were sued in a class action lawsuit over their compressors but it doesnt help when you have to throw hundreds of dollars worth of food out again because a product is made so poorly. We have decided to buy another refrigerator because we dont feel comfortable relying on this lg piece of garbage. The right thing to do would be to refund us for the refrigerator and replace the hundreds of dollars worth of food we have had to trash no once but twice. I do not recommend their products to anyone.
Published: December 22, 2020
Karen of Broomall, PA
Source: consumeraffairs.com

We believed LGs advertisements and trusted that they would stand behind the
We believed LGs advertisements and trusted that they would stand behind their product. The expensive French Door Refrigerator/Freezer (LFCS31626S) has given us nothing but trouble. LG has sent repair technicians several times who have gone so far as to replace the control board (twice) and the compressor complete with solder smoke wafting through our air during a 2-4 hour repair job. Still, in spite of being set at 36 degrees F, the temperature cycles from 45 degrees F to an unsafe 60 degrees F. The last technician who worked on the thing told us that he did all he could, and, within a week, we had the same problem all over again (we called that technician for help but he no longer answered our calls). Meanwhile, weve lost tons of food and have to shuffle things into a standing freezer for salvage. This has been going on for about a year. Rather than do the right thing and replace the unit with a new, good one, LG now wants us to break COVID-19 isolation for yet another failed repair attempt. Most recently, we were handed over the Executive Team where a member picked-up and held the phone line open for over 2 hrs before hanging up without once responding to our repeated pleas that he/she speak. We are beyond frustrated. In fact, we are feeling betrayed. Please help!
Published: July 15, 2020
Gregory of Denham Springs, LA
Source: consumeraffairs.com

We purchased an LG French door fridge 1.5 years ago. It has been getting st
We purchased an LG French door fridge 1.5 years ago. It has been getting stains on the front and as it is stainless steel. This was a surprise but the bigger issue is it suddenly stopped working. We called LG and they confirmed there is a faulty part and they will fix it; however it will take them 3-5 days. We just shopped and are a family of 5... 3 to 5 days is ridiculous. We are now scrambling to get food moved to our extra freezer and tiny kids drink fridge in the basement and have to wait for up to a week to have a known defective product fixed. LGs customer service is terrible and their product is not worth the over $2k we spent. Very disappointed!
Published: July 21, 2013
Julie of Lakemoor, IL
Source: consumeraffairs.com

Im another compressor failure customer getting completely screwed over by L
Im another compressor failure customer getting completely screwed over by LG. They wont fix it. They wont Supply the compressor. Weeks going by. Out several hundred dollars of food and no fridge for 4 weeks. This is incredible. Paid $3,000... LG Imports should be completely blocked from the US. They should not be allowed to sell any appliances in the U.S. Theyre screwing over thousands of customers in the United States and Im sick of this. I also had an LG dishwasher that was defective and end of broke three times within a year to the point that I had to get a refund. I mean you know Im not alone here. There are thousands of people reporting the same issue. Its time that the U.S. government block LG from exporting anything into the United States.
Published: September 22, 2017
Curt of Covington, KY
Source: consumeraffairs.com

I bought an LG True Steam Balance washer and dryer 2 years ago. Without a d
I bought an LG True Steam Balance washer and dryer 2 years ago. Without a doubt, my 30 year old agitator washer and dryer in our house up north function much better. I purchased on the strength of Consumer Reports recommendation and because I thought the steam option would be useful. Consumer Reports really blew this one or else the report was written by some young person who considers wrinkles a fashion statement.EVERYTHING and I include towels, comes out so wrinkled that it requires touching up with an iron. I cannot WAIT to get rid of this washer and dryer; it makes life harder, not easier. I cant fault the cleaning; the clothes are cleaned just fine, but I believe that the washer spins with such ferocity that wrinkles are set into the clothes and no amount of tumbling, or taking them out of the dryer while damp, will eradicate the wrinkles.
Published: April 2, 2017
Sandra of Vero Beach, FL
Source: consumeraffairs.com

We started to have problems with our brand new LG refrigerator 2 weeks afte
We started to have problems with our brand new LG refrigerator 2 weeks after getting it home. First, it was the ice maker. We were still under warranty, and called to have it fixed. The rep said someone will be out the next day. The next day, the repair person said, I dont know why they would have told you that. I wont be able to come till next week. He came out, and said he fixed the problem and went on his way. Two months later, it was the same problem, repair scheduling and all. This repair man (when he finally came out) said, Oh, your ice maker has been broken since you bought it (wonder why the first guy didnt figure that out). He replaced it and went on his way. The outcome is we have ice but it perpetually gets jammed in the shoot and we always have to manually pull the ice out every time we want ice.Now, three years later, we are no longer under warranty, and are having major issues. The freezer is not working. It wont defrost and ice was building up. I called LG. The rep said $95 over the phone just to tell me what the problem is (I know what the problem is, I want to know how to fix it. I read the book and the error message on the control panel on the door says defrost problems). They will not give me any information without paying for it first. We decided not to deal with them anymore and called our local appliance repairman (nice guy). Yes, our 3-year old refrigerator needed to be taken apart and defrosted. The control panel had gone out and inadvertently kept it from defrosting. The control panel is $300 plus the cost of the house call. According to the repair man, 99% of repair calls on LG refrigerators are the control panel. When will the United States stop allowing poor quality appliance in this country?
Published: July 10, 2012
Donna of Groveland, FL
Source: consumeraffairs.com

Worst gas range knobs ever. Cheap plastic knobs that peels with heat and co
Worst gas range knobs ever. Cheap plastic knobs that peels with heat and connection to position breaks. Never had this happen with any other gas range used. LG should stand behind these knobs and replace all at no cost.
Published: June 11, 2019
Karen of Crystal Lake, IL
Source: consumeraffairs.com

Wave top load washer - When I first got the washing machine it bounced all
Wave top load washer - When I first got the washing machine it bounced all over the place so the LG tech said it needed a level platform. Got it a level platform then the recall came since then. Every load gives a UE code and keeps putting water in and trying to run through so this is not efficient at all. Its using more water than the old machines. The bleach holder is rusting out but cant be fixed because LG says thats cosmetic. I believe thats poor quality when so many people have this problem almost 2000 for washer and dryer and I would truly love to get my old machines back, ugly, mismatched, but worked much better and my clothes didnt stink.
Published: April 25, 2015
STACY of Roy, UT
Source: consumeraffairs.com

Beware of LG front loader washing machine WD13020D, especially for Australi
Beware of LG front loader washing machine WD13020D, especially for Australian users. The plastic wash drum which surrounds the stainless steel wash bowl is easily pierced by Australian fifty-cent piece. LG wont accept responsibility and said the hole in the plastic drum is caused by foreign body (indigenous fifty-cent piece. Natural habitat: pockets). I have heard of several instances of this happening.
Published: March 24, 2013
Bart of Pomona, OTHER
Source: consumeraffairs.com

Originally, I purchased the front load LG but realized that I couldnt soak
Originally, I purchased the front load LG but realized that I couldnt soak clothes. I gave it to someone in need and purchased the LG WaveForce top loading. Wish I would have read reviews before buying. I cant get through one load without the machine being UE. Water will fill the machine as it tries to self-correct - what a waste of water! I cant leave the house and more specifically, I cant leave the laundry room (Im typing from the laundry room). It takes a couple of hours to wash one load of clothes. Water is never hot.The sink right next to the washer has hot water but I can barely get lukewarm for washing sheets and towels. Soaking clothes - well once I set it on soak and as soon as the machine filled, I turned it off, thinking it would soak until I restarted the washer. Wrong! The water slowly drains out. Next machine will be a top loading inexpensive washer like i use to have. GIVE ME BACK A SIMPLE MACHINE THAT ACTUALLY WASHES WITH MORE THAN A GALLON OF WATER!
Published: August 11, 2017
Sue of West Linn, OR
Source: consumeraffairs.com

On Feb.3, 2012, the microwave stopped heating. A complaint was lodged with
On Feb.3, 2012, the microwave stopped heating. A complaint was lodged with complaint no. **. A mechanic came on the 4th night and told me some parts were burnt and will be replaced on Monday, Feb. 5, 2012, but he did not turn up. Contacting him, he said parts were not available. I have 5-year warranty. This is the first time it happened. Model no. MH4048GWADRQEIL, serial 013EMKUOO6301. Date of purchase, 26/4/11. AMC end date, 24/4/17 - 5 years. Now what should I do? Extra 5 years warranty was purchased and here I am helpless. Should anybody believe that parts are not available on such a huge company running throughout the country? Request to repair immediately. Thanks.
Published: February 8, 2012
Parimal of Ranchi, OTHER
Source: consumeraffairs.com

The LG stainless steel is very sensitive and scratches easily. It is very n
The LG stainless steel is very sensitive and scratches easily. It is very noisy and frost constantly builds in the freezer. Ice comes flying out every time you open the freezer. And water accumulates in back of veg drawers.
Published: April 25, 2018
Joe of Tom'S River, NJ
Source: consumeraffairs.com

This is the worst appliance purchase I have made. Most loads show as unbala
This is the worst appliance purchase I have made. Most loads show as unbalanced to which the washer responds by refilling the tub with water. It is almost impossible to meet the machines balance requirements. The constant refilling makes the machine a little less than high efficiency. The companys position that you need to wash things of similar weight in a load is ridiculous. I would have to wait until every piece of clothing I own needed washing before I could meet that requirement. A typical load takes 2+ hours to complete which includes multiple attempts to rebalance the clothes. I would recommend that you look elsewhere. I cannot fathom why there are so many positive reviews for this giant POS. (Model WT1101CW)
Published: June 24, 2015
Shane of Ottawa, ON
Source: consumeraffairs.com

My LG refrigerator have not been functioning after a few months purchased.
My LG refrigerator have not been functioning after a few months purchased. Almost every two months the LG Tech guy came to clear the ice blocked for the fridge to be functioning for the next two months. The episode went on & on until last July (2016) when the fridge was taken away for repair. After a series of phone calls the fridge was returned to me 4 months after on the 29 November 2016. Not even a month of usage on the 23 of December 2016 the same LG REFRIGERATOR again start to be functioning off & on. Reports to your Malaysian Service Center (1800-822-822) every 2 days until to date no one has come to check or wanted to do anything the Silly LG Refrigerator I owned. Please be accountable on the product sold. Do not just claimed to be a world class product but failed to service your customers accordingly. I can be contacted via my mobile **. Your appropriate action and understanding will be much appreciated. Thank you.
Published: January 6, 2017
noraini of Selangor, Other
Source: consumeraffairs.com

The dryer stopped drying and it’s just a few weeks out of the manufacture
The dryer stopped drying and it’s just a few weeks out of the manufacturer’s warranty. I called the extended warranty that I purchased and they sent a tech out. He said the heating unit needed to be replaced and ordered a new one; but in the meantime, he did something to get it heating and the dryer worked fine for the week. He came yesterday to replace the heating unit, but now he claims that the power cord is fried and I need to call an electrician. This dryer worked perfectly fine with the power cord and the outlet up until yesterday when he attempted to replace the heating unit. LG insists that they cannot give me any information because it’s out of warranty and that I must instead deal with the extended warranty company. So I guess it’s okay to take my money when I have a dryer that does not work one year later and have to pay an electrician? Does it seem reasonable that a dryer works properly and is kept in good working order and used in the manner in which it is intended and immediately after a tech attempts to install a new heating mechanism, it suddenly blows and the power cord is melted? Everyone is passing it back to me that I have to get an electrician. No, I think LG has a problem with heating mechanisms and the tech did something incorrectly.
Published: May 18, 2012
Jennifer of Fairhope, AL
Source: consumeraffairs.com

I love that it is a smart fridge. It makes ice and always stays cold. I don
I love that it is a smart fridge. It makes ice and always stays cold. I dont have to worry about getting another one any time soon. I love it, its great for me and my family. There is no other like it. Nothing I wouldnt change anything as it is perfect the way that it is. I always tell my family and friends about this brand so hopefully they will get them one and enjoy as much as I do. It was the best fridge that they had in the store and it also matches the style that I have in my house. I wouldnt want to miss out on getting it before someone else does. Its awesome.
Published: September 22, 2019
Tyesha of Milwaukee, WI
Source: consumeraffairs.com

I have an LG dishwasher, stove, refrig and microwave in my kitchen. The sto
I have an LG dishwasher, stove, refrig and microwave in my kitchen. The stove, I love... The frig, I like. The microwave really works well. The only thing I would like to have that it dont is a quick min button. My other unit that was the button that we used 9 times out of 10. The dishwasher on the other hand, I have hate for. First of all, it never gets my dishes clean. It takes 2 hours to run and it doesnt get any of the dishes clean in that time. (JUST AN FYI... THE ENERGY SAVERS IS NOT ENERGY SAVING FOR THE CONSUMER... MIGHT WANNA DO A LITTLE RESEARCH ON THAT ONE) BUT ANYWAY...The LG dishwasher dont even rinse the dish soap off its own door. It is by far the worst dishwasher that I have ever had and I really dont have time to do dishes, thats why I have a dishwasher. My LG dishwasher has a lovely chime and thats all its good for. I have stuck a slice of cardboard in there with my dishes to see if it would even get wet... It had a few spots on it and it was a little damp from the high humidity during the disinfecting cycle (that by the way is so hot that I have had a couple of ceramic cups crack in half from the extreme heat). Second... be careful if you have one of these LG dishwashers because I opened it and let the door fall to its resting place so I could load it and the handle landed on the top of my foot and I had a large hematoma that turned black and blue covering the entire top of my foot for weeks from having it land on my foot. I thought it was broke to be honest.The thing is Im grown and life is hard enough to deal with manufacturers taking advantage of consumers by selling them products that dont work at all. Surely they did test on these and knew that they were unable to clean dishes. The thing is I use to love LG. Ive had several of their flat screens and of course I did my entire kitchen in LG... But for them to know that they made a shoddy product and not do right by the people that supported them by replacing the metal chimney boxes they sold us instead of dishwashers makes me sad... Ive spent months of my hard earned income on their products and to be swindled like this by them makes me so sad that even though I love their other products, I wont be supporting their company brand any longer. Its a warning... If you want clean dishes, do your kitchen with another brand!
Published: June 18, 2014
de of Cincinnati, OH
Source: consumeraffairs.com

Its compact and yet open enough to see everything. I like the freezer on th
Its compact and yet open enough to see everything. I like the freezer on the bottom. It gives more room for refrigerator items. Easy to clean. Shelves are glass so you can spot things fast. The veggie bin is also see through a little tight to get in and out. I have a small kitchen so this LG fit nicely without giving up space.
Published: September 8, 2019
Betty of Edgewater Park, NJ
Source: consumeraffairs.com

Purchased LG top load washer from Lowes this past March. I noticed issues w
Purchased LG top load washer from Lowes this past March. I noticed issues with washer May. The Washer machine would not finish its spin cycle; stuck with one minute left for over 20 minutes. Stopped washer. Clothes felt heavy. Long story made short. Ive had two different repair companies visit 4 times in a three month period for the same problem. LG claims part sent out was defective. Last repair person told me I can either accept another appointment with another part (computer) or ask for my money back. He suggested to get money back and another brand. Not LG.When I spoke to an LG rep, he told me the report came back fine; no problems reported. I told him that is incorrect. I called the tech back and explained what LG said. He told me that is not true. However, it is out-of-his-hands. I called LG back, and came across horrible customer service. An LG rep hung up on me regarding to speak to a supervisor. I call back and ask another rep if I can schedule another appointment in order for tech to come out and reverify the same issue. LG rep said I couldnt make an appointment because the report said the machine is ok.I am frustrated and saddened that as a consumer I cant get this resolved. I did go back to the store where I purchased the washer. They called LG. They told LG I wasnt satisfied with the washer and that I have a warranty. Mind you this issue is still under the manufacturers warranty; less than twelve months. I also have a three year extended warranty. I do not recommend anything from LG. The customer service at LG doesnt care about the customer. I have more to say, but I wont. I spent a total of $700 for a washer that doesnt work. LG pretends everything is ok. I spend more time washing my clothes outside my home. This isnt fair. There should be a LEMON law for appliances.
Published: August 15, 2019
Rhoda of Columbus, OH
Source: consumeraffairs.com

I purchased the stove (LG Free Standing Stove) in November 2009. The electr
I purchased the stove (LG Free Standing Stove) in November 2009. The electronics went out in October of 2010 and were replaced. In October of 2011, the electronics went out again. We contacted our LG repair person and waited for the new circuit board to come in. This is June and the board finally arrived (we have used the stove top only as the oven goes off as does the stove top, but easier to see). The new board was installed and now the stove does not work. The repair person replaced the old board and now the stove does not work. What recourse do I have at this point?
Published: June 19, 2012
Debbie of Forest, VA
Source: consumeraffairs.com

Purchased this top load LG washer 4 years ago. Problems with the performanc
Purchased this top load LG washer 4 years ago. Problems with the performance: Takes too long to do a small or medium load. Washer does not balance the load. Sheets and other large items cover the smaller clothes and they never get clean. Machine Quality. Washer LID BROKE APART for no reason. Will not close at all now which means I cannot use the machine. I contacted LG and complained gave me a case #. Never called me back. When I contacted them they said that the warranty was only for a year. Had to order a new LID for $200 which I have not received yet. Not sure if the expense for the LID was a good idea. The problem will most likely happen again. $700 for this machine was a WASTE of hard earned money. WILL NEVER BUY ANY LG PRODUCT AGAIN.
Published: March 1, 2018
Mike of Mooresville, NC
Source: consumeraffairs.com

I also had a front load LG dryer which stopped drying the clothes. I had a
I also had a front load LG dryer which stopped drying the clothes. I had a tech come out only at 5pm on a Friday to tell me my dryer vent needs cleaning! The dryer vent did not need cleaning... the tech just wanted to go home. The dryer actually went on fire and is now out at the curb where all LG appliances should be. I also had an LG French door fridge... that was also another POC that broke and went to the curb. I do NOT recommend LG products.
Published: July 10, 2013
Lynn of Ridge, NY
Source: consumeraffairs.com

First repair company, Carolina Appliance, was awful. They are LG contractor
First repair company, Carolina Appliance, was awful. They are LG contractors but the serviceman I got was inept at diagnosing problem. I was told to order the main board to maybe solve problem or just buy a Whirlpool. Needless to say, he diagnosed wrong and Im stuck with a new main board because cant return. And the problem (non working ice machine) wasnt fixed. I called LG and begged them to help. They sent Ramon from Excel. Thank you. Thank you. Thank you! Ramon was professional, thorough, and knowledgeable. He contacted LG service team while here to troubleshoot problem properly. In the end he knew what he was doing and had my problem solved and with LGs amazing service, I have a new freezer door and a functioning ice machine. Thank you LG!
Published: June 10, 2019
Megan of Concord, NC
Source: consumeraffairs.com

Bought a $2000.00 refrigerator in 2014, three repairmen came out to look at
Bought a $2000.00 refrigerator in 2014, three repairmen came out to look at it and said it is a leak in the cabinet and cant be fixed. They said to call LG and tell them its a lemon. Its been almost 3 weeks and a lot of money for repairmen, loss of food, no fridge and still no satisfaction from LG. They keep pushing me around from one person to another. Even though these were authorized repairmen from them, they tell me to call someone else and I have to pay labor again. My repairmen said this happens a lot to LG fridges and LG knows it. This company is making inferior products, scamming consumers and making more money on repairs. If anyone has any ideas for my situation, please help me. LG never has called me once with so much as an apology. I want this FIXED! For any new consumers looking for an appliance...dont buy LG.
Published: November 14, 2016
Debbie of Washington, PA
Source: consumeraffairs.com

Updated on 08/10/2019: UPDATE 08/09/2019 update: For those of you keeping s
Updated on 08/10/2019: UPDATE 08/09/2019 update: For those of you keeping score this is repair attempt number five. We still do not have a working LG refrigerator. We purchased our LG refrigerator in August of 2017 for $3000, stop working on June 22, 2019. THIS UNIT IS NOT REPAIRABLE! This company can care less that we do not have a working refrigerator! This has put so much hardship on me and my family.POSTED 08/01/2019: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling.My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **.Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.Original review: I purchased an expensive (getting more costly but the day) LG refrigerator in August of 2017 that stopped working June 22. After four visits from the repair company (hired by LG because it is still under warranty) to fix, we DO NOT have a working LG refrigerator. The repair person flushed the tubing for hours on two occasions, and every replaceable part is now new. But the LG refrigerator still isnt cold. And I dont qualify for the lemon law? From just yesterday afternoon I am out another $100 worth of groceries that I bought 24 hours after the repair, to-date we have lo over $500 of food from spoiling. My daughters health has started to decline from eating canned microwave food. We have been very patient (see the timeline below). Now I am contacting a lawyer to understand my rights regarding the Lemon law. Find out about compensation for the decline in my daughters health due to the circumstances that LG has put us in. Lost wages (20 hours to-date) for having to take time off from work so a maintenance specialist can spend 3-4 hours trying to fix. At this point, I am convinced that there isnt a part in the world that can be replaced to make my LG refrigerator cold and working again. To conclude, LG has scheduled another repair (5th time for those of you keeping score). The earliest they can come is 8/9. They are going to try and flush the whole system for the 3rd time. If you have a story like this, please send me an email **.TIMELINE. Saturday 6/22/2019 - The LG refrigerator broke. Monday 6/24/2019 - We made our first service call to LG for a repair and scheduled for Wednesday, June 26. Wednesday 6/26/2019 - An automated message robot from LG called my phone rescheduling the repair for Friday, June 28. Friday 6/28/2019 - A LG hired tech shows up for 15 minutes says he needs to order replacement parts. Wednesday 7/10/2019 - LG hired tech shows up for 3 hours replaces compressor (asks us to give 48 hours). Friday 7/12/2019 - LG Refrigerator fails still not cooling. Sunday 7/14/2019 - Call made again on LG service order **. Wednesday 7/24/2019 - LG hired tech comes out replaces a small part and flushes system (again). Friday 7/26/2019 - Call made to LG service ticket number **. Wednesday 7/30/2019 - LG hired tech shows up replaces internal tubing that was leaking freon tech pushed dye through the system on the previous visit. Thursday 8/01/2019 - LG refrigerator still not cooling correctly lost $100 of groceries which included my families and me meals for today. Husband called for another repair. Fingers crossed that 8/09/2019 is still available.
Published: August 1, 2019
Kathleen of Santa Maria, CA
Source: consumeraffairs.com

My wife and I spent $2,000 on LG Dryer and Washer. Like someone mentioned e
My wife and I spent $2,000 on LG Dryer and Washer. Like someone mentioned earlier, washer does what it is supposed to do. Dryer, on the other hand, worked well for only 6 months. Now, it has stopped drying 2 times in the last 4 weeks, and LG reps struggle to support what is an inherent issue. They subcontract local repair companies that do not have parts, and each failure takes 10 days for a fix while your clothes pile up. We had a $350 (another cheapie name brand) dryer that worked flawlessly for 8 years. LGs customer service is subpar. Their structure for repair with subcontractors is subpar. Their parts delivery and stocking is questionable. And when you call their 800 # and ask for a supervisor, they simply switch you from one line to the next. There is no hierarchy, and no one gives a crap that your expensive dryer is crap. Run as far as you can from LG if you are looking. We are hoping our machine is running by next week so we can catch up on 10 loads of laundry while we wait for 10 days for parts. Very poor communication between LG and subcontractors as well. It’s so frustrating. We are going to talk to the Home Depot as well where we purchased as well. They should know they are selling inferior, defective products right? LG, step it up. If you own one, buy that extended warranty. You will need it!
Published: December 14, 2012
Mike of Irving, TX
Source: consumeraffairs.com

We purchased a new dishwasher, refrigerator, stove and over the stove micro
We purchased a new dishwasher, refrigerator, stove and over the stove microwave oven in 2009 when we renovated our kitchen. We have since had the refrigerator repaired and replaced the dishwasher (with a Kenmore Elite) altogether because the door was leaking and ruined our hardwood floor. We fixed the microwave push button panel once and our stove has never functioned properly. The flames do not come out of the stove top in an even pattern. Now our push button panel on the microwave has quit working again (less than two months after it was replaced for malfunctioning before). These were all bought from Home Depot, brand new. I would not say anything bad about LG with a problem occurring in only one appliance in that period of time, but all four appliances having problems? I will never purchase LG again. I can assure you I will tell everyone I know not to purchase this brand of anything since four different appliances have proved faulty/non-functioning.
Published: March 31, 2013
Kelly of Columbia, MO
Source: consumeraffairs.com

We have had the dishwasher 3-4 years, it has been working fine. Then I star
We have had the dishwasher 3-4 years, it has been working fine. Then I start smelling something and take of the panel. A wire had come loose and melted the side then started melting plugs. After I had taken everything apart I found that not only had a wire come loose but the left side of the washer was rusting. See pics. How in the world does this happen in such a short time with everything is suppose to be sealed. LG told they couldnt or wouldnt do anything because it was out of warranty. I guess if you get a couple of days out of warranty watch out your house, could burn down because for shoddy labor. Never buy an LG again.
Published: May 12, 2015
Jerry of Springfield, MO
Source: consumeraffairs.com

I got my new French door LG Refrigerator, Model #LFX31925ST/100, in October
I got my new French door LG Refrigerator, Model #LFX31925ST/100, in October of 2011, for $2354.90. The ice maker has been replaced at least twice and currently they say the one installed in August needs to be replaced again, it quit in Dec. I have had at least 6 service calls. Not counting the times they couldnt get here and had me pulling the fridge out from wall & unplugging it for several hours and plugging it back in, to eliminate loud knocking noises.This week we finally figured out that even though 8/23/15 they replaced fan grill assembly in the back of deep freeze (new one has some sort of defroster in it) we still have no ice. Last summer the water spout on door stuck in on position and nothing we did would shut it off. It flooded our kitchen before we could get the water shut off. I have thrown out so much food during the past two yrs, it is insane. Finally went and bought thermometer and learned that even though door panel shows refrig. set at 33 temp is 46-48. Freezer varies. Now I have learned it is currently part of a Class Action Law Suit and Im not alone. Im done in and crying Uncle...
Published: March 8, 2015
Joyce of Paola, KS
Source: consumeraffairs.com

I dont need to reiterate all the complaints on here again. Also purchased 2
I dont need to reiterate all the complaints on here again. Also purchased 2 years ago washer and dryer, now getting water hammer... Dryer not drying and so on.$2000.00 investment from P.C. Richards. We need a class action lawsuit against LG.
Published: June 28, 2015
RUBY of Staten Island, NY
Source: consumeraffairs.com

WARNING!!!! I was cleaning out my refrigerator and cleaning the glass shelv
WARNING!!!! I was cleaning out my refrigerator and cleaning the glass shelves. I washed the large glass shelf after it had sat on my counter for about 15-20 minutes. I used lukewarm water and soap. After washing it it, I was drying it with a paper towel and it EXPLODED! YES literally EXPLODED not just broke. Glass everywhere! I had glass in my hall way, Glass on my cook top, glass on my espresso machine, Shards embedded in my kitchen window frame. Luckily I had my glasses on because I had shards in my glasses! Could have been my eyes! Glass shards in my lip, my arm and in my hair. My sinks were filled with it and I even had it in my Island sink and Under my Island! I asked my neighbor to help me get it out of my hair and the tiny fragments off my face. I reported it to LG and they did not seem real concerned but asked me to send them photos. Sent photos of my cuts and my glasses and the huge mess this caused. LG called and said Id have to get a technician to come. Id have to pay for it but may qualify for reimbursement of tech fee. Unbelievable. Im still in shock and now scared to death to ever clean it again. This is very dangerous!
Published: November 4, 2014
CeCe of Elizabeth, CO
Source: consumeraffairs.com

I bought an LG double oven, free standing gas range about 18 months ago and
I bought an LG double oven, free standing gas range about 18 months ago and recently the lower oven has begun popping loudly every time it heats or cools. The entire time its baking its constantly popping. Its loud and annoying! I would think that with a price tag of $1700 it would be made better. Its hard to imagine Im going to have to deal with that loud popping noise for the next decade or 2.
Published: June 17, 2014
Kathleen of Spring, TX
Source: consumeraffairs.com

I have had my refrigerator less than one year and the fan went out in it. I
I have had my refrigerator less than one year and the fan went out in it. I called repairman came out three days later to fix it and I was giving 150 dollars for the food that was ruined. The same fan went out a week later and two days later the repairman came out and fixed it. Two weeks went by and I had the same RF code on it and called LG for a repairman. Three days later they contacted me and said they would send a tech out in two days. P.S. All my food is bad. The tech came out and determined that the mother board was faulty and its going on almost two weeks without a working fridge!! I called LG customer support and they said I was not entitled to any more food replacement money saying they the LG techs replied in a timely manner! I asked LG if they would pay for a rental refrigerator they said no!!! So here I am I paid over 2500 for a fridge and I have not been able to buy food or keep anything cold!! I have two children plus Im disabled!!!
Published: March 25, 2015
Rick of Bakersfield, CA
Source: consumeraffairs.com

I am complaining about a LG Oven I purchased July 2014. The blue finish ins
I am complaining about a LG Oven I purchased July 2014. The blue finish inside the oven is peeling off, the customer representative for LG said this was a cosmetic problem and the LG Company does not warranty this problem. This is a problem when the company was baking the enamel to the product and it was not done properly. This is not the consumers responsibility. When I purchased the product I was told that I was warranty on every part of the oven for 5 years because I bought the extended warranty. I am going to be a advocate on telling people NOT to buy LG Products unless they resolve this issue.
Published: January 20, 2015
Todd of Blackville, NB
Source: consumeraffairs.com

This is our first time purchase LG. We bought this LG washing machine from
This is our first time purchase LG. We bought this LG washing machine from Home Depot 2 months ago. It havent worked right until now. All the machine have is hot water came out even I choose to use cool wash. I called Home Depot 4 times; they pick and transfer my call at least twice per time. They got my number and promise to solve but never call back. I keep follow up but all I got is to call LG myself. LG WARNED me they are going to charge me service fee if I didnt got their number from Home Depot. The same day, I have to go in to Home Depot store and ask for LGs number. I called LG back, the same guy picked up my phone call (same voice, same accent), he got all the information: the model type, if I still have my receipt, if I still have my warranty, and told me IT MIGHT BECAUSE THEIR INSTALLATION PERSON PLUGGED THE COLD AND HOT WATER OPPOSITE WAY AND TOLD ME TO FIX IT MYSELF! Can you all believe that? I have never done things like this. What if I break it? Will they reject to fix it for free because the machine broke by human factor? What if I changed it and its still not working right? I reject their suggest; they leave me a number and told me to contact with service MYSELF, again! When I require to speak to a manager, they refuse my request a euphemistic way which is I dont need a manager because he can help me! I really feel like neither Home Depot and LG want to help me with it at all. They push their responsibility away. If they cant push them away then they will set up a lot trouble. They just sell me their product and treat me like a nut. I have my schedule; I have my job. I had enough. I will never by their product again.
Published: February 24, 2016
Kirin of Cedar Park, TX
Source: consumeraffairs.com

We have a 3 1/2 year old LG refrigerator (French door, door in door) that w
We have a 3 1/2 year old LG refrigerator (French door, door in door) that we had installed in our new house. While I love the features, the repairs have been a nightmare. We are currently on our 4th compressor. Each time we have been 1-3 weeks without a refrigerator. We ended up having to buy a little one to get us through.With the installation of the last compressor, our warrantly was extended. The current compressor is supposed to be one of the “new improved” ones. After about 6 months, we lost cooling in the refrigerator and freezer. Part of our meat defrosted (we took pictures). The ice melted in the ice machine. There was no sound coming from the compressor for about a day. Then it started working again. 2 1/2 days later, we had ice. We called repair and it was going to take a week for “their” repairman to even make the first visit. This company had terrible reviews and no way to contact them. We asked to be changed to another certified repair company. We waited 5 days for them. When they inspected the refrigerator, since it had started working again, they could not find anything wrong with it other than high pressure in a line and told us we had to pay the bill. So now we are still on compressor 4 (5 would kick in the lemon law), it stops working when it pleases, fails to consistently keep our refrigerator/freezer compartment at the selected temperature (can be off by 10 degrees), and because the problem is intermittent, we have to pay for the repairman to come if it starts working again before they get there. Love the LG features but will never have another LG refrigerator.
Published: July 21, 2019
Chris of Oak Ridge, NC
Source: consumeraffairs.com

We purchased a new LG french door refrigerator from Spencers in January, 20
We purchased a new LG french door refrigerator from Spencers in January, 2015. The 2 year full warranty was purchased at that time. The refrigerator compressor broke in May, 2018. The compressor was warranted but NOT the LABOR ($600). After researching, found there are tons of LG compressors going bad. LG should stand up and warranty their bad products when they know there is a problem. There is only 2 of us using this appliance and should not have happened. $2,500+ and this is what we get. I will never purchase another LG product!!!
Published: May 24, 2018
Randall of Goodyear, AZ
Source: consumeraffairs.com

Great picture, good sound. Easy to use remote. Great additional features an
Great picture, good sound. Easy to use remote. Great additional features and applications that make it very interesting to scroll down and use! Easy to use as and smart thing product together with my phone!
Published: August 16, 2021
Luis of Leesville, LA
Source: consumeraffairs.com

Bought a Kenmore french door SS fridge for my son less than 4 years ago. It
Bought a Kenmore french door SS fridge for my son less than 4 years ago. Its made by LG. A week ago it stopped working. Had an ex-LG service rep, now an independent repairman, come out to fix it. He made 5 trips. Each time thinking it was a different circuit board after talking with the LG tech department. In the end, he determined it was the compressor that had failed. Most folks Ive talked to said its not worth fixing, just buy a new fridge. From this site, it seems that this is a fairly common problem, and that LG makes a deficient product. Every other fridge Ive owned (and I have 5 rental properties in addition to our own home) have lasted just about forever. Lesson: stay away from LG products!
Published: July 17, 2015
ed of Gaithersburg, MD
Source: consumeraffairs.com

I have a purchase a refrigerator French doors made by LG on BrandsMart USA
I have a purchase a refrigerator French doors made by LG on BrandsMart USA in Miami FL on May 2016 then I add an extended warranty for 5 years due to that we do have another before this one but by Sears, manufactured also by LG. Then I have more problems now than before but anyway I recommended to everybody not buy this brand. Now I wait for three weeks for repair a computer system. They change all parts yesterday Jan 19 and today everything are damage on the unit, I reported this morning Jan 20 and nobody call me yet.
Published: January 21, 2018
Jose of Miramar, FL
Source: consumeraffairs.com

While recently reading a Consumer Reports article about recommended refrige
While recently reading a Consumer Reports article about recommended refrigerators, I noticed that LG got very high ratings. Given my experiences with an LG refrigerator, I was shocked. Six years ago, we were so pleased with our LG top-loading washer/dryer so decided to look at their refrigerators. I saw the one I wanted right away -- stainless, French door refrigerator with a huge amount of room inside and outer door ice and water dispenser. Loved the interior lighting, too. After looking at this one, I knew nothing else would make me happy so we plunked down $2500 for it, on sale no less! It ran fine the first year and I was the envy of anyone who came to our house and admired it.Skip to year 2 -- New Years Eve and we kept hearing this loud noise whenever the fan came on. An LG certified repair technician checked it a few days later and said it was a known design flaw; ice would build up around the fan and when the fan turned on, it would hit that ice. She was able to repair it and things were great again -- until the water/ice dispenser stopped working later that year. It had to be replaced but luckily, we had bought an extended warranty so we didnt have to pay for it. Shortly after that, one of the glides on a freezer drawer wasnt working correctly and it had to be replaced. This past December, the ice tray kept overfilling with water so when it froze, the tray couldnt empty; we kept hearing a loud clacking noise. I had to get out my blow dryer to thaw the ice enough that the tray could turn over and dump it. Of course, since the refrigerator is 6 years old, our extended warranty was up so it was on us to get it fixed. Luckily, my husband is a former Industrial Arts teacher and avid YouTube viewer, so he ordered a new ice maker and fixed it himself. It worked fine after that.2 months ago when I opened the refrigerator one night, I noticed quite a bit of water on the top of the freezer door. I thought maybe I had spilled water, though I couldnt imagine how I might have spilled that much, and after cleaning it up, I opened the freezer drawer. Soft ice cream, thawing meat, melting ice cubes did not bode well. Strangely, the freezer indicator on the outside of the refrigerator registered 0 degrees. I checked the refrigerator and the inside felt warmer than usual. When I stuck a thermometer inside, it registered 50 degrees. Thinking maybe the coils needed cleaning, we did that and moved all of the food to our 25 year old garage refrigerator and to our basement freezer. The next morning when we checked the temperature in the refrigerator, it was almost 70 degrees so time to call an LG certified technician. (Not easy to find, by the way) The first one who came to our house and checked our refrigerator announced that it needed a new condenser and two evaporators. He was qualified to fix them, but his company would no longer allow their technicians to work on the LG evaporators/condensers because theres a special valve inside that, if damaged during a repair, cant be fixed -- the whole refrigerator would be dead. His company didnt want to assume that responsibility, and I cant really blame them. The second LG certified tech said that even though the parts are still covered by the LG warranty, it would cost us about $700 plus a $100 service charge to fix it. Thats almost a third of what we paid for the refrigerator and would cover the cost of a new no-frills top freezer refrigerator! Oh, and only a 60 day guarantee. We said no thank you, so as we speak, theres what my husband likes to call a $2500 paperweight sitting in our kitchen. I sent an email to LG and the answer I got back sounded as if the girl who replied hadnt even read my email, or at least didnt understand it. Her suggestion was to contact an LG certified technician to fix it. (I guess she missed the part of my email where I said that we consulted TWO LG certified technicians!) Disgusted with that response, I sent a letter to both the President of LG and the Consumer Relations person to express my dissatisfaction with my refrigerator. Have I heard back? No. Will I hear back? Probably not. Given the number of complaints Ive seen over time, it appears that LG service leaves a lot to be desired. I think its a sad commentary when a $2500 less than 7 years old dies, while a 25+ Kenmore out in the garage is still working just fine.According to one of our repairmen and from what Ive read, the problem is that appliance companies today are manufacturing appliances to last only 5-10 years, and refrigerators are nearer the bottom of that estimate. Gone are the days of appliances that lasted 25 years or more (I had a Maytag washer/dryer set that lasted almost 30 years!) Most refrigerators, too, have only a one year warranty, so purchasing a longer warranty is pretty much a necessity. Searching for a new one over the past several weeks has been a real challenge, and so far, nothing has grabbed my attention like my LG did six years ago... maybe because Im going back to simple, top freezer fridge without an ice maker so well hopefully avoid a lot of repairs. Bottom line: If youre looking for a new refrigerator, please do your homework, and stay away from companies with poor service record reviews after the sale. Also, make sure you buy an extended warranty because chances are, youll eventually need it.
Published: May 19, 2018
Sue of Pickerington, OH
Source: consumeraffairs.com

Purchased stove, dishwasher, microwave, refrigerator on May 07 2017. On 8/1
Purchased stove, dishwasher, microwave, refrigerator on May 07 2017. On 8/16/2020 our refrigerator stop working. Check the owner manual to see if there something we can but nothing, call LG customer service and was told that they need 48 hour for the repair to be approved, call this morning and was told that they have available 08/25/2020. This is unacceptable due to the fact that is almost brand new, we lost most of the food and by the way our dishwasher is not working either. Call two months ago and we was told that we need to pay for the repair, when I was told the the motor has ten years warranty and the error code that is giving is the motor.
Published: August 19, 2020
AIDA of Rincon, GA
Source: consumeraffairs.com

We bought a nice LG refrigerator 26 months ago and the linear compressor we
We bought a nice LG refrigerator 26 months ago and the linear compressor went out, luckily fixed under extended warranty. The problem is the replacement compressor is the same and according to others likely only to last 2 years. 4 year life is not what we wanted out of an expensive fridge so as soon as this next compressor fails we will have to do better research into our next purchase.
Published: October 6, 2018
Dave of Irvine, CA
Source: consumeraffairs.com

We purchased the LG WM3700HWA front loading washing machine to replace an e
We purchased the LG WM3700HWA front loading washing machine to replace an earlier model that had begun leaking after 11 years of use. This is a workhorse as we have 3 adults and three boys ages 5-9 that keep the laundry running 2-3 times per day. We are very satisfied with the performance and clothes come out clean... Most of the factory set cycles are perfect for our needs. We highly recommend this washing machine.
Published: May 14, 2020
Drew of Chico, CA
Source: consumeraffairs.com

LGR4113ST - I love how this oven bakes/roasts at such an even temperature.
LGR4113ST - I love how this oven bakes/roasts at such an even temperature. However, the front knobs turn much too easily (they only need to be pushed in maybe 1-2mm). I called after I inadvertently turned the gas on, while reaching for a spice, to see if there was a retrofit, but was told no. My kids late teens/early 20s have all accidentally turned the knobs on the range, and Ive come home no less than three occasions to my home reeking of propane. I thought there were laws in place to prevent such hazards. Do not buy this if you have little ones as its much too dangerous.
Published: December 3, 2017
Linda of Akwesasne, ON
Source: consumeraffairs.com

Be careful when using the washing machine. Pieces of the rubber fall apart,
Be careful when using the washing machine. Pieces of the rubber fall apart, rub onto the drum and cause smoking. Now need to purchase another washing machine.
Published: September 16, 2016
Darcie of Farmington, MN
Source: consumeraffairs.com

I have problems with every load. The water does not even come close to wett
I have problems with every load. The water does not even come close to wetting even a small load. Clothes often come out dry, always still dirty and with actual pieces of dirt that I brush off. I’m doing a load of work clothes right now and I brought the garden hose in to add water. When I turned it back on it went through its “load sensing” crap and then began to pump out the extra water to make sure my clothes came out dry and dirty. Don’t ever ever ever buy one of these!!!
Published: April 27, 2018
Rob of Bakersfield, CA
Source: consumeraffairs.com

I have a front load washer. I have no trouble with this machine, it’s eas
I have a front load washer. I have no trouble with this machine, it’s easy to use, adjustable temperature controls which I like. Adjustable spin controls, excellent in spinning out, almost dry when I put them in the dryer, cuts drying time a lot. Takes only 20 to 30 min to dry large load. Impressive. Only one thing it has an extra water button for all cycles except for the speed wash cycle. Wish it had that. Regular wash is long which I don’t like. But washes great.
Published: May 11, 2020
Rose of Stephenville, NL
Source: consumeraffairs.com

After posting my review, LG scheduled a service call for today (Monday). Th
After posting my review, LG scheduled a service call for today (Monday). The technician called under the impression and according to the service call that the refrigerator was not cooling. I advised him that the refrigerator was running perfectly but no one had picked up the faulty door yet. He wound up picking up the door and hauling it away. I am very thankful that he did so, because I know he wasnt required to. All in all, the technician went above and beyond to do that, but I feel like it was only because I was the squeaky wheel. The issue is now resolved, but I still stand firm to my review. I will not purchase an LG product again.
Published: January 1, 1970
Yvette of Austin, TX
Source: consumeraffairs.com

The size and features make this fridge. Led lights, size, freezer & ice
The size and features make this fridge. Led lights, size, freezer & icemaker/water dispenser are great. I was looking for specific features and this model has them all. I like having pull out drawers in the bottom freezer and 2 ice makers make the options worth it.
Published: August 24, 2020
Judy of Waycross, GA
Source: consumeraffairs.com

I WAS in love with my new fridge. The 25 cu ft. capacity is just the right
I WAS in love with my new fridge. The 25 cu ft. capacity is just the right size for my family of 5. (We also have a deep chest freezer for handling all the meat, icecream tubs, etc). The dual ice makers really come in handy when the ice maker on the door cannot handle the load. (Its quite small, so in summer months, or with guest over, you run out of ice quickly). It has plenty of space and looks gorgeous. Flash forward 4 months 2 weeks later... compressor goes out. I call LG about this issue... and the frustration begins.The incompetent reps on phone tell me that the reason my fridge is not cooling is because I have the temp setting at 2 degrees instead of at 0 degrees for the freezer, and 37 degrees instead of 35 for the upper portion. Ok, a whole two degrees will make my fridge cool. Then they went on to perform this gimmicky smart diagnoses that the unit is equipped with. She did not want to sent a technician out because the smart dx told her that there was nothing wrong with the fridge. Meanwhile there is water all over my kitchen floor because all the ice was thawing and melting out of the unit. I called on a wed. On a Friday a certified LG tech came out. Told me the compressor is dead and that it would be Monday before he could repair it. So now I have been without a fridge for days, with 3 young children in the house.I have called LG and voiced the fact that this is unacceptable for a 2k fridge. The rep proceeded to tell me I would only have to pay for service call! How is it that when you are still under warranty you have to pay for the service call? The technician shook his head in dismay. He could not believe what he was seeing. I placed the call on speaker for him to listen to the ridiculousness by the rep. After my unit seemed defective, I went online and have read tons of reviews on LG fridges needing major repair within the year, and am afraid I was sold a lemon. I want a replacement or my money back. They have not contacted me. I have called and have been hung up on. I was also hung up on, right in front of the technician! You think you are buying a nice piece from a reputable trustworthy company, and the fact is all the contrary. I am so disappointed.
Published: January 16, 2015
Ana of High Point, NC
Source: consumeraffairs.com

We purchased all LG appliances in 2012, I had to replace the microwave in 2
We purchased all LG appliances in 2012, I had to replace the microwave in 2015 and again in 2018, they just stopped working. This last one I had stopped working 1/2 thru cooking, the turntable stopped turning and it would not heat. 3 microwaves since 2012... These are not made to last, its sad, I liked it when it was working, I would not purchase this brand again... And when I complained to LG all I got told was, Sorry. Its not under warranty. JUNK.
Published: March 18, 2018
Patricia of Georgetown, PA
Source: consumeraffairs.com

My LG fridge isnt even 3 years old. The compressor has gone out 2 times. No
My LG fridge isnt even 3 years old. The compressor has gone out 2 times. Not even a month between breaking twice. The matching stove broke 2 days between each other. I will never buy LG again or if their parts are used in another brand. Ill make sure to do my research on my next purchase. Hundreds of dollars lost in food each time. This is ridiculous! LG should be offering consumers their money back. I dont want a fridge that will keep breaking. I want to buy from another company but unfortunately I live paycheck to paycheck and had to save for this garbage.
Published: August 18, 2019
Jade of Ocala, FL
Source: consumeraffairs.com

I have bought a washing machine. They deliver a damage piece. They play a b
I have bought a washing machine. They deliver a damage piece. They play a big game with me for not giving a replacement. They have cheated me by passing the time. First they said to show damage part in photo they give replacement. Again they said, We can’t give replacement of product. We give replace the damage part, and after some time they again saying, We will not give replace. Very poor customer care.
Published: November 15, 2018
Riswan of India
Source: consumeraffairs.com

I bought a Microwave....LG, counter top....in less than one year it died. S
I bought a Microwave....LG, counter top....in less than one year it died. Since it was JUST under warranty someone came and fixed it...it was some connection that didnt work. Then you get 90 day warranty on the repair.....Great!. Now its a drop more than 90 days and guess what? It died again. Called LG...they said TOUGH NOUGHIES....very nice, isnt it....so now what....I pay $50.00 service fee plus repairs or throw the microwave out in the street and buy a new one. Not good business. Not a good appliance. I will never buy an LG again unless I receive some satisfaction.
Published: September 29, 2014
Lois of Brooklyn,, NY
Source: consumeraffairs.com

Buyer beware!!! LG Appliances are horrible!!! I recently remodeled my whole
Buyer beware!!! LG Appliances are horrible!!! I recently remodeled my whole kitchen and liked the way the black stainless steel appliances looked. I’m usually a Maytag fan but they didn’t carry the black stainless steel so I went with LG. HUGE mistake!!! The dishwasher is junk in less than 3 months. The dishwasher needed a whole new power board. After dealing with customer service and getting the runaround I finally had my dishwasher fixed after 3 weeks of non use. Now here it is 6 months later I’m having the same problem. This time customer service is worse. They sent the work order to 3 different places that don’t come to my area, spent hours on the phone and I’m already 2 weeks without a dishwasher and still dealing with this problem. This is a thousand dollar hunk of junk! That’s not the only problem the 3rd rack is useless, it doesn’t dry your dishes, it takes 2 hours to complete a load and everything is still wet, the tines are flimsy and always fall over causing you to break dishes at times, it’s always humid inside the dishwasher that creates an odor all the time and I pre rinse my dishes and clean the trap regularly. I have nothing nice to say about it except that it’s nice to look at and it’s quiet. Especially now because it doesn’t work! If you value the opinion of others and the reviews you read do not buy LG! I’m already Experiencing problems with my stove and my fridge has dents in it from just regular use. It’s like it’s made out of putty you look at it and it dents. LG should stick to making TVs. I’m highly disappointed and can’t wait to replace all of my appliances with Maytag!
Published: March 22, 2018
Gretchen of Guilford, CT
Source: consumeraffairs.com

The features that I like about the refrigerator is the finish, the size, th
The features that I like about the refrigerator is the finish, the size, the overall design, it also has large storage drawers and also has a large freezer to make it easy to organize your frozen foods. I would like to see a more variety of colors and finishes and more unique and innovative features that no other brand has and app to control the temperature of your refrigerator and a ice and water dispenser that can be controlled by an app as well. I choose the LG brand because the brand has been around for a long time. They are a high quality brand. They make a variety of durable and unique products. Their products have a unique and stylish design and are easy to use and lasts a long time.
Published: September 13, 2019
Gina of Ermine, KY
Source: consumeraffairs.com

Model LSXS26466D/02. Love the refrigerator if it would make ice. Purchased
Model LSXS26466D/02. Love the refrigerator if it would make ice. Purchased Feb 9, 2018 and ice maker failed Jun 5, 2018. Still not making ice and LG customer service just keeps stalling. I have provided a local service company who repairs LG refrigerators, however LG wants to send a service firm that will not answer phone calls. I have contacted the BBB, PA Atty. Gen office, even Home Depot where I purchased. The customer service support from LG is one of the worst in the business.
Published: August 15, 2018
David of Manheim, PA
Source: consumeraffairs.com

We purchased an LG bottom freezer refrigerator on Nov. 17, 2014, model # LF
We purchased an LG bottom freezer refrigerator on Nov. 17, 2014, model # LFD22786. In June 2017 we noticed the foods in the freezer had become soft and the fridge unit itself was not as cold as before. We called LG and they sent an LG repairman the next day. He deemed the unit unrepairable due to Freon leakage. Because we had already lost about $50 in perishables and some frozen foods we could not wait for the claim to be processed (approx. 5 business days) and decided to purchase a new one (another LG in fact!) while waiting for LG to determine a prorated refund for the now busted fridge. As we dont live in a very big house we simply could not keep the old one and have the new one and asked that they haul away the old one when dropping off the new one. We thought we were doing the right thing especially knowing the pictures were taken by the repairman of the damaged unit, the back of the fridge and also the tag that is on the inside of the fridge. We called LG 3 times since then and each time have been advised that our claim would not be honoured because we did not remove this tag from the inside of the refrigerator. We had told LG each time that we were not told to remove the tag and because they had a picture from the LG repairman we felt that this should have been proof enough but no. We did not follow their procedure. Well, if we had known we would be have but we could not do without refrigeration for another day. What annoys me the most is that LG will not even meet us half way for reimbursement. I was assured by 2 LG representatives that the only reason they would not refund us is because no tag. I fail to understand this logic when it was their repairman who deemed the unit junk. We are technically out $1600, more or less. Up until now I had faith in LG but with them not even considering the refund of any sort is just beyond me. I am a very unhappy consumer. The place that we purchased this new LG fridge from (Lowes) has offered to take it back, refund us the full amount what we paid for it and allow us to purchase another brand from their store. How wonderful is that??!! Lowes knows that a happy customer is a repeat customer. Unfortunately LG does not. Life is not good.
Published: July 14, 2017
Teresa of Pickering, ON
Source: consumeraffairs.com

I have an LG dishwasher (model LDF692ST) slightly over 2 years old. It has
I have an LG dishwasher (model LDF692ST) slightly over 2 years old. It has had 2 motors and a pump replaced and now the service guy said the motor is gone again. It doesnt dry the dishes at all and the door falls down when opened without support. The only thing I did right at Best Buy was purchase a warranty but will be out in 2 weeks. I have a kitchen full of LG but that is changing. I wanted a replacement but looks like another repair is all I will receive. Buyer, beware: these are junk and my only recourse is to warn others.
Published: February 2, 2012
Barbara of Lithia, FL
Source: consumeraffairs.com

The electric stove is a double oven LG. It is dangerous. When you are cooki
The electric stove is a double oven LG. It is dangerous. When you are cooking or lean over it turns the knobs on the front way too easily. Just a little pressure and the burner is on. Our family has had this happen all the time and we always check to make sure it’s not on. We also purchased their microwave at the same time. That caught fire inside. I wouldn’t recommend their products.
Published: February 12, 2021
Debra of Effort, PA
Source: consumeraffairs.com

We just bought this machine 2 years ago and it cost us almost $2K. Recently
We just bought this machine 2 years ago and it cost us almost $2K. Recently, it has been nothing but a headache. Keeps giving us an error message. After calling LG over & over, all we are told is to run washer cleaner through it, which weve done a million times. Still not working. LG finally said theyd contact an appliance repair and send out a rep (at a cost of at least $280 to us...thanks, LG!) and gave us a date and time window. No one showed. LG never set it up. Im beyond unhappy. I will NEVER, EVER, EVER buy another LG product. Their customer service is absolutely horrible and their slogan of Lifes Good is a JOKE. Life is only good if you do NOT own any LG products!!! Please, for the love of all things, just DONT buy LG.
Published: November 5, 2016
Dana of San Diego, CA
Source: consumeraffairs.com

I will never buy an LG refrigerator again. They have very poor customer ser
I will never buy an LG refrigerator again. They have very poor customer service. They are very good at giving you bogus information and youre calling customer service in the Philippines. My refrigerator went out on a Friday and LG gives me two supposed authorized dealers, one never picked up the phone and the other one was closed at 2:30 and I couldnt leave a message because of a full mailbox. I took it upon myself to get someone out and had it fixed by Monday. If your product goes out on the weekend forget it.The one supposed authorized dealer said they dont fix LG refrigerators in Arizona anymore and LG still continues to give out that name, the other one said they couldnt get someone out for a week. They are very good at jacking people around and it ended up costing me 743.00 for a new compressor which is covered by LG but they said since I didnt call who they told me to they werent covering it. I had Sears products for 20 years and never had a problem. As a company we keeping signing on for these foreign products and they just dont last. I will never purchase another LG product and I will tell as many people I know the same information.
Published: February 15, 2017
Donna of Tempe, AZ
Source: consumeraffairs.com

After buying LG refrigerator, ice dispenser stopped working. Repairman out
After buying LG refrigerator, ice dispenser stopped working. Repairman out three months finally replaced. After four years food not cold. Freezer cold, put food in freezer didnt freeze but was cold then was warm. The compressor went. Called several places no one able to repair compressor.
Published: November 14, 2014
Linda of Summerville, SC
Source: consumeraffairs.com

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