We love our LG 4 burner with a center grill gas stove, it has performed great for us, we would definitely buy a product like this from LG again. The oven cooks food evenly and weve owned this stove for approximately 1 year with no problems.

I purchased an LG washer/dryer pair from Lowes in Glendale, AZ the week before Labor Day, 2014. Install occurred about 10 days later, because the item wasnt in stock. Washer was front loader, Dryer is gas. Dryer is fine. Washer (Model WM3570H*A) began leaking within 4 days - first a little, then a lot. Called Lowe; they sent out a technician to observe the unit in cycle. Didnt find a leak. Next day, starts leaking again. Call Lowes and demand a replacement. To their credit, they send a Maytag loaner unit out while they take the LG back to figure out what is going wrong. I had the loaner for about 6 weeks - apparently they had to mine the ore to make the steel to make the machine. My replacement unit arrived yesterday, 10/22/2014, nearly 2 MONTHS after the original purchase. Washing load number 3 following new install, the floor is covered with about a quart of water. No leak from the front - it is coming from under the body of the washer somewhere. So tomorrow, I will call them to take the machines back, refund my money, and go elsewhere to purchase a reliable washer/dryer pair. The rating sites online have this all wrong - LG sucks!!!

We bought a LG French door/with window 8 months ago and refrigerator fan stopped working. We have called and called LG repair line and was told a technician would be out soon, it’s been over 3 weeks now and still NO technician. We are a family of 7. That’s 5 kids under the age of 13.. I am so SORRY I wasted my money on LG.

The easy clean oven feature is useless even if used weekly! Would advise everyone to save their money and avoid purchasing this appliance. I am so sorry I didn’t read reviews prior to my purchase. Surfaces especially on the sides of the oven are not cleaned. Even the scraper does not help because difficult to use on sides of oven where racks are. Can’t use easy off to help because of cleaning instructions. Just a terrible purchase.

LTC20380 - I received my new fridge on March 5, 2013. The ice maker didnt work right. I called the service center in Alabama. The person I spoke to sounded like he was on drugs. I stayed home for the scheduled appointments. I had to call them 2 times and both days no repair person showed up or called. Even the Home Depot where I bought it from in Springfield Gardens, NY was no help either.

From the very 1st week I use the machine, clothes never smells fresh. The washing cycles are too long and honestly I dont think it saves me any water. But the worst is the smell. I use softener drying sheets and my clothes smells like mold. My husband hates the smell especially in the towels! I would never recommend a front loader and definitely not an LG brand. I had the worst customer service. Im ready just to take a big loss on this machine. The water pump went out, just 3 months after my service contract had ended figures! Had the pair for only 5 years and already had problems with washer 3 times! I hate it!

We purchased a Refrigerator 3 years ago $1500 as a wedding gift for our daughter. It stopped working 2 weeks ago and we have been on the phone with LGs customer service for 2 weeks with no help. They say they escalated it but cant find a company to come service us. We called and found a company who is LG approved 30 miles away and they said they can come service it but that they did not get a request from LG. I have been on the phone today for an hour and half and they will not let me talk to anyone. They also said they dont know who they sent the service request to. But said they have escalated it AGAIN. My daughter has a 1 year old that needs milk and food. My daughter also has a blood disorder and has to keep 3-shots on hand at all times in her refrigerator for emergencies. They each cost $500! We will never purchase anything from LG again. This is the worst customer service I have ever dealt with.

LG Steam Washer WM2501h*A - I have been satisfied with this washer, except for its occasional inability to properly spin bulky or mixed loads. However all that changed the weekend before Thanksgiving when it apparently completed a load of clothes and then completely stopped functioning - no lights, no error messages, nothing. My husband did a bit of troubleshooting to make sure it was getting power (it was) and checking online. He suspected it needed a new motherboard. We found a local repairman who was able to come out the next day and he determined that was indeed the problem.This washer is less than 3 years old, and after having an old workhorse of a heavy-duty Kenmore that worked reliably for more than 20 years, with minimal problem, I was very disappointed this new fancy machine was already having a problem with a repair cost of $350. We bought LG because they were getting good reviews, and spent a pretty good piece of change on both the washer and dryer - I would never have expected to have any problem in this short of a time frame. I probably should have stuck with an old top-loader with old proven mechanism instead of trying to go green and save a little water... incredibly disappointed in LG.

I have worked on LG washers front loads. When I order a motor it is different than the original motor. All it needs is a hall sensor. They decided to change everything. So I do not recommend ever buying an lg washer.

I bought one of the first LG washer/dryer that first came out - navy blue. At the very beginning I noticed some rust forming, thought it was me not drying the moisture. But now there is so much by rust by the soap tray and at the bottom where the washer and cabinet come together. Its been leaking a small leak all these years. Have pictures.

Ive had my washer for approximately 2 years. In the past Ive stuck with well respected brands such as Kenmore. I was hesitant to try a new brand, but my daughter has an LG TV that shes been pleased with, so I thought Id give LG a try. Ive raised three children and now have a grandchild, my husbands a mechanic and we farm as well, so Ive put washers through a lot over the 30+ years of married life. Ive never had a washing machine rust before this one. The compartment that is specifically designed for bleach is all rusted out, so I now wait until the washer is full and just dispense the bleach directly into the load. The back of lid that you cant see is also rusted. I take good care of my appliances by wiping them down and keeping dust off of them on a regular basis, so this isnt operators fault, this is poor materials and manufacturing. This also does not have the center agitator like the old designs and it just doesnt get my clothes as clean as with the agitator bar. I did read about the mildew smell that can occur in these new HE washers and Ive avoided this by leaving the lid and soap dispensers open after each load to air things out. Ive also been using the tub clean cycle with the special Tide cleaner about once every two months. Needless to say, I will not be buying anymore LG products. Fool me once, shame on you, fool me twice, shame on me.

I like the looks and the functionality of my LG and why I bought it. I especially like the meat drawer. Its in the middle of the fridge and its a 3-4 inch tall drawer that goes the length of the fridge. No other brand had that. My house is an LG house from phones, TVs to the appliances. No complaints. Life really is Good.

As soon as the warranty (1 YR) was over... Problems started. Temperature changed by itself; called LG they connected to the unit and fixed it, but continue to ask for me to get extra warranty (I did not). Unit started icing inside and water inside as well, after several (self do it yourself) defrosting, problem continued. Called LG again and they said they could not take care of it, that I needed to make appointment with them to have it fixed. I told them I would take the frig/unit and drop it in front of the store explaining to everyone what was wrong with it and worthless it was. They got connected online and reset it and it worked fine for a while. Now its doing it again. All of their units are worthless even their cell V10 & V20, their dishwasher its also another piece of crap. NEVER AGAIN will I ever buy LG. So far stove/oven and microwave works... but give it time. BTW, units are less than three years old and Im hardly ever home to use them, so it should only be about 6 months worth of use. Thank God I didnt buy the washer and dryer from them.

Purchased all new LG appliances and 11.5 months to the day my freezer stopped working. I have had 3 different service companies come to my house all claiming its a different issue. Two weeks ago another company came out and replaced the compressor, it lasted two weeks. I lost most of the food in my freezer and now the refrigerator is holding a balmy 53 degrees. According to the USDA, food stores longer than two hours in temp over 43 should not be consumed. The repair place has to come tomorrow and declare a lemon, but who knows how long it will be before they take care of this, if they ever do. All I can say is NEVER BUY LG products.

LG French Door Refrigerator LFX28968ST - Life is NOT good with this particular fridge. Before warranty was over the plastic shelves on door began cracking and chipping, the ice maker in the door does not work. It freezes up and does not crush ice, and you cannot remove the bucket that the ice drops into. Doors do not closed tightly. Bad design, bad mechanism. The stainless steel doors, are made of a very low grade Stainless steel, does not clean properly. Bought refrigerator because older side by side GE failed after 20 years, thought I was upgrading my fridge with the LG. WRONG. I would never purchase any LG product based on my experience with the Refrigerator.

I purchased the over the range microwave from Best Buy just over a year ago. The microwave stopped working, will not power on. I verified the outlet is good by trying another appliance in it and I even replaced the fuse in the microwave, but still does not work. I called LG, but since it was out of warranty, they said there is nothing they can do and referred me to a local repair shop. The local shop said it would end up costing more than I paid to come out, diagnose, and potentially repair the system. At this point, it seems I have no options left other than buying a brand new microwave. I wasted my money on this LG microwave that barely even lasted one year. Poor quality product and poor customer service.

The fan in this refrigerator is very noisy when operating. LG would not replace the refrigerator but did replace the fan two times... The fan is still noisy. Other than a noisy fan, the refrigerator operates excellently.

My New LG Dishwasher model# LDF55458D leaked from first use, Called for service and a Clown came to repair nothing, pulled dishwasher out to find the leak and stated LG will not Do Anything to repair, because it was damaged. The top seam leaks water. Do Not Buy LG. They Do Not stand behind their Junk.

Thought LG would be a superior product and good warranty. 2 yrs and the compressor is out. Told by tech guy that it is a thing with LG and they have only last about 2 yrs and will have to replace again. We have scheduled service and have been canceled 3 times. Going on 3 weeks without a fridge. Had to throw out food. Have missed 3 days of work. The people on the phone have no idea what they are doing and transfer you around and have to tell your problem again and again to each person. They say what you want to hear to get you off phone but then do not follow through. Again supposed to be here today and got a call that they are overbooked and rescheduled AGAIN. Do not be fooled by this company. Do not buy LG appliances. Their warranty is for crap and you will wait and wait and have to call a dozen times.

I love my LG washing machine! It was a little cheaper than Samsung brand and it really fits the bill. It is very energy efficient and doesnt use a lot of power. I also enjoy how thorough and fast it is!

My husband and I purchased a brand new LG fridge through Sears only FOUR MONTHS ago. One month after purchase it started making noise, which has increased to the point where it is loud buzzing and rattling. We went to Sears and were told we should have purchased the warranty; they wont honor even a 4-month old bad appliance that they carry in their own stores. They called LG company for us and we are STILL waiting to hear from them, but Im not optimistic. The Sears rep told us that LG is notorious for not responding or fixing problems. We live in a small town, and there is no LG repairman locally; so we have to try to get someone up here from miles away. Not optimistic THAT is going to fly with LG. Furthermore, I do not like being FORCED to buy a warranty in order to pay for bad equipment only months old...its rather like having to pay protection money to keep thugs from destroying your home. Will NEVER buy a LG product again after our experience and reading other complaints similar to ours. We are going to try to see if local repairman can fix the problem and just pay for it as the costs projected for an LG repairman to come up here are exorbitant, and we learned from the Sears that LG almost never sends a repairman to our town. Our frustration and anger over this lousy appliance isnt worth waiting and arguing for months with LG Company. We are also frustrated with Sears for carrying a product with so many problems...

Purchased in Washer and dry at Best Buy 9 mo ago for my vacation home. Used total of 4 x. Washer makes a loud squeak. Reported after first use in March, 2019. Called LG, CS sent A&E Factory service tech (from Sears). Tech diagnosed needing suspension rods. Replaced, no fix. Called LG CS. They resent A&E our, applied lubricant, no resolve.Called CS for both A&E and LG. No one takes responsibility to return item for new product. Spoke to CS numerous times and they do not care and continue to do the service call dance with no resolve to the squeak. They don’t care if it is new. They will not replace. Their social media site is less than helpful too. Pass the buck. Hate this company and their incompetence and lack of quality products. They sell defective products and do not stand behind them. Do not buy LG!!!! Save yourself headaches and agitation with incompetent CS agents.

I bought LG refrigerator from Costco back in Feb 24 2016. It was 30 cubic feet and I paid almost $2700. Nightmare started couple of weeks ago and it is ongoing. Refrigerator stop cooling, I called lg. They told me to reset and wait for 8 hrs which I did. Nothing happened, called again. They said it suppose to be 24 hrs wait, I waited 24 hrs. Nothing happened, called back again. They send the lg technician. He said faulty compressor in that kind of fridge with tons of other complains. He said they will take 6 weeks or more to repair due to so many complaints and back order on compressor.We have a tiny refrigerator right now we are using as a backup, but it can only hold milk and butter, I called costco, explained my situation to Isaac one of the manager in Victorville store near my house, and ask him to make a exception returning it due to such a long time for repair and upcoming holidays, he consulted his superior and they declined to return, but he said he contacted lg and told them about the time frame for repair, lg told him they will try to find a repair shop which can repair it sooner.Oh by the way the lg technician told me that lg used plastic ring instead of metal in compressor to save few bucks. That ring melts quickly. Thats why they are having so many complaints, according to that lg technician compressor supposed to last for 10 years. I am still waiting the response from costco and lg. My advice to consumers not buy large appliances from costco due to their scam. 100% satisfaction guarantee policy which only cover for 90 day. It is ridiculous, also lg technical support is very unsupportive and their refrigerators are faulty, unless you would like to have a nightmare like I am going through.

This is a PSA regarding LG dishwasher LDP6797BD. First do not buy any LG products. I purchased this dishwasher in Oct./17 and it has been broken down twice. The repair tech arrived to fix it and the parts shipped were damaged so therefore he could not fix it. So called customer service. Rep Ali started talking the moment I asked that the unit be replaced explaining that the repairs had to be completed. He was finished with his work and explained that to her, she then told him he had to talk to technical department in order to recommend replacement. Our repairman assured me that LG doesnt replace any defective appliances that they will replace every part instead. I will be replacing this piece of junk and will tell everyone on every site I can NOT TO BUY THIS POS from LG Electronics.

Ice had a bad taste and when delivered the guys replaced the water line to the refrigerator. This is causing the problem. The LG service guy said he could not replace the line. Now if I want it fixed Id have to call a plumber. There was nothing wrong with the copper line they replaced but now we cannot use the ice maker. Makes no sense--the delivery setup guys should have never replaced that line.

Last January 2016 we had a new Stainless Steel L.G. Fridge installed. Well within less than 1 year the stainless steel doors on the fridge are already pitting. After contacting L.G. I was informed they dont cover the doors (considered cosmetic) and if I want the doors change I would have to pay the expense of the doors and shipping. This is what I call crappy warranty and customer service and now I would never ever recommend buying any products from L.G. simply because they werent willing to assist in resolving my problem. As a matter of fact their e-mail response back does not allow you to respond back to them so in order to respond back you have to go back through their e-mail website and start all again, a deliberate set in hopes to make customers go away.

Just turned 5 yrs old and we are anxiously awaiting the third compressor. Temperature fluctuates between 36 and 60. Beautiful and interior lights are great but not to be trusted! LG has offered to pay for a mini fridge. It helps but going on 4 weeks now and this is a headache trying to cook dinner and figuring out where my ingredients are! Back porch in mini, kitchen in the mini, laundry room freezer, or the LG which houses the non-temperature sensitive items. Would never buy another LG!

Bought their fridge and within 2 years the linear compressor failed and had to be repaired. LG paid for the repair but the first repair was done wrong and fridge still did not cool. I called back and had to wait another week before they sent someone else out to try and fix their piece of garbage fridge.

As most of you know, I do not use social media as a living diary to post what I’m feeling, what I’m wearing or what we’re having for dinner tonight. However, today I am going to make an exception and share my story about why you shouldn’t buy an LG refrigerator as I head into week three without one as I continue to work with LG support.Let me start by saying, you can’t make this stuff up. The morning of Monday, May 18th started as any other Monday. I woke up at 5:30, turned on my computer, started my coffee, put the dogs out and reached into the refrigerator to get my cream. Imagine my surprise when I realized my 16 month old refrigerator [LFXS30766S] and freezer were warm. I’ve bulleted a the rest of this story to make it read faster for those of you who care to. • Called LG support, who deduced that it was probably the compressor and issued a service ticket [**] for 5/19 between 8-5 am EDT. [At no time does he mention that they have a known problem with their compressors which is why they have extended their one year parts and labor warranty into a five year warranty.] o I was thrilled to receive a call around lunchtime from the service company [J.O.A. ELECTRONICS] who told me he could come that same afternoon [5/18] to look at the refrigerator. o J.O.A. comes at 3 pm EDT, runs diagnostic, confirms it was the compressor, charges me $50 and starts to leave. I ask him how long it will take the part to come in.o J.O.A. then tells me LG will order compressor and fix the refrigerator that he can’t do it. [Are you freaking kidding me?] • Called LG support back and talked to a new service rep who told me: o J.O.A. Electronics shouldn’t have charged me $50 as my refrigerator was still under warranty and he should order the part so he can come back and fix it. o She then supplies ME with their contact info and tells ME I need to:  Call them and tell them they have to return my check. [as they shouldn’t have charged me] Confirm that they can order the part and fix the refrigerator. [Isn’t this why she’s getting paid?] • So at this point my husband gets home from work and calls J.O.A: o who refuses to return or destroy our check, causing us to call our bank and issue a stop payment [$30].o who also tells Steve that his job was to do a diagnostic, not order the part or fix the refrigerator just do a diagnostic. [seriously, this is who my service ticket from LG went to? What happened to a certified tech or company…] • Called LG support back [for those counting, this is call three on 5/18], and talk to another service rep who: o Listens to my tale. o Puts me on hold to talk to management; and then gets back on the phone to tell me, she can:  schedule an appointment [**] with Jude an LG certified technician, for 5/26 between 8-12 EDT [because Monday, 5/25 was Memorial Day] NOTE: that’s a week without a refrigerator DURING THE COVID-19 PANDEMIC, OVER THE HOLIDAY WEEKEND AND AFTER DOING A MONTH’S WORTH OF FOOD SHOPPING.o After slightly losing my **, let’s be honest folks, for all of those of you who know me, patience is not my strongest strength, I tell her fine and graciously accept the appointment with Jude the Savior for over a week away. We make due for the next week without a refrigerator [shopping daily/borrowing refrigerator space from friends]. Again, you can’t make this ** up. • So, joyous day, 5/26 arrives: o Jude [the long awaited LG certified tech] calls to tell me he’s running late and will be at our house closer to 1:30/2:00. o In the meantime, our address update from my calls a week earlier take effect and our town is updated. [they had the correct street address but the wrong city]o I immediately get a call from Jude, the LG certified tech and savior, who I have waited a week to come fix my refrigerator, who tells me our town isn’t in his territory so he won’t be coming because it’s too far. He cancels my RNN ticket. [We live 15 minutes from the wrong town in the ticket.] • Pissed off [major understatement], I called LG support, tell the service rep I want to speak to a supervisor, get put through to another minion, tell my story, AGAIN, including the J.O.A. mess, tells me he can get us serviced the next day [you see there’s no way we can get same day service because of COVID-19 and such – really, there’s a pandemic in play, this is news to me], 5/27, new ticket issued [**]. [We wait with baited breath to find out who is going to be coming to fix our refrigerator.] o I get a text telling me a service ticket has been issued and I will be contacted once a service center has confirmed.o J.O.A. ELECTRONICS accepts my ticket is confirmed as our service company. [again, you can’t make this ** up] • We call back LG support, express our frustration and concerns about J.O.A. being assigned the ticket and again tell him the story about J.O.A. an the incident that happened back on May 18th. o While we’re on hold, the service rep calls J.O.A. himself. [props Arnell as it was more than Diane did for us on 5/18]  They assure him they can do the job and they will call us to set up an appt.o We wait. [NO CALL. NO APPT SET UP.]• The morning of 5/27, I literally get woken up by a text from LG that says they are still looking for a provider to come as quickly as possible. I will be notified when an appt is confirmed.• I send an email complaint to the office of the president because he wants to be connected to his customers (5/27), outlining our dilemma and the challenge we’ve had getting service for our refrigerator. [Again, it’s only 16 months old]• 5/27, call LG support (again), to be disconnected (again), but this time Service Representative calls me back. We now have a case ticket (vs a repair ticket [CNN vs an RNN]) which will take 3-5 days to be reviewed before hearing back from LG. [AT WHAT POINT IS LIFE GOOD WITH LG because I’ve missed the GOOD LIFE EXPERIENCE!]• 5/29, receive a standard letter from an executive advisor in response to my letter to the president thanking me for my letter, telling me that my case is in review and let her know if there was any immediate needs that she could help me with…SERIOUSLY, ARE YOU KIDDING ME? IMMEDIATE NEED. HOW ABOUT A REFRIGERATOR THAT WORKS!!!The worst part is we are out hundreds of dollars in food, the returned check fee, a couple of vacation days and I still do not have a working REFRIGERATOR. At this point, I just want my money back so I can buy a refrigerator that works and will work 10 years from now. Again, our compressor didn’t even make it 24 months. So if you’re in need of a refrigerator, do not buy the hype – LIFE IS NOT GOOD WITH LG. Buy a Samsung, GE, Kenmore, or another brand. Life is not Good.

We had purchased a LG 3 door refrigerator in 2014 month of October, yesterday it stopped cooling or making ice. We called the number listed on the refrigerator. Got a automated system that sent us a text message to troubleshoot the problem. We did exa5 as was given in the text. Waited 24 hours, woke up this morning and that refrigerator was still not cooling or made any ice. Called LG back. Spoke with one of their service representatives who informed me what I already knew that if it was my compressor I have a 10 year warranty on this part but I would have to pay a service call charge and a labour charges if it was the compressor. The charges were as follows. 125.00 for the service call and if compressor labour is 250.00. Researching online I found that there a class action lawsuit against them for this issue. They have known about this and have kept continuing to sell these refrigerators with this issue. Also while researching I found out that this happens after 5 years and my extended warranty has expired. This is not right. I asked the representative about my food loss and he state to me after I had this repair done to call back and speak to a customer service representative and they would give me a compensation for my food loss but I needed receipts for the food I had in my refrigerator. I asked him who keeps their receipts and he brushed it off by stating call after the repair is complete and speak to the food loss department. I have a receipt but it wont let me upload. Says my file is bigger than 5MB. I will never buy a lg product again. A very disgruntled customer. Ivan

My husband and I purchased an LG appliance package in April 2016 after I did careful research on the products that were available at the time. We got a fridge, microwave and gas range. The first problem that we had was our fridge. The compressor went out about three years in which LG fixed. Next up, about a year ago, our ice maker just stopped working. Around that same time, I heard a very loud pop in our microwave and that stopped working.I had a tech come out to take a look and it was the entire control panel which was nearly the same amount the microwave cost in order to fix it which we ended doing. I didnt want to get another brand because this microwave has a special vent that goes above my range. The tech also looked at the refrigerator ice maker and mentioned that we may need to replace the door which is a common problem apparently. Unfortunately that is too pricey for the time being so now I have no icemaker.Until yesterday, Ive been happy with my LG Gas Range... I started getting an F9 error which means the oven isnt heating correctly. Tonight I was making dinner and the oven turned on as usual and said it was preheated. I started cooking and opened the oven to check my food. Low and behold, the oven is barely hot. I check the oven temp and its 205 even though the temp says 400. Sounds like another problem that is going to cost me hundreds of dollars to repair. Ive only had this appliance package for 5 years. It is so disappointing to have a problem with everything Ive purchased from LG. Ive been making sure to tell all of my friends and family to avoid LG because of all the problems Ive had. The only appliance I have in my kitchen that hasnt had any issues is my dishwasher but thats a Bosch. Im glad I didnt get one from LG. Although the LG appliance look beautiful, please avoid them because right now Im trying to plan meals without the use of my oven until I can get it fixed. What a disappointment.

I purchased a model LFX8968 refrigerator from Home Depot. Within the first year I had to spend $170 to have a heating element put in the bottom of the unit so it would have frozen water build up in the freezer section (bottom drawer). For the last year and half, the French door which holds the ice maker leaks all over the floor, the ice reservoir melts all the ice cubes together and jams the ice dispenser. Home Depot will not stand behind the product and after hours with LG customer service, Ive given up. LG customer service has actually hung up on me three times and I was respectful - no yelling. Tell your friends and even your enemies not to buy a product with the label LG on it. Never have I been so disgusted and beaten down than working with Home Depot and LG.

Purchased an LG dishwasher less than 5 months ago. We were doing a kitchen remodel so it has only been used the last month or so. I have never been so dissatisfied by an appliance. The dishwasher is designed poorly (we purchased the unit with the three racks - the top rack being slim and designed for spatulas, knives or small items). There is no correct way to load this machine as all the racks and prongs fall over during the cycle. The dishes are not clean - I hand wash everything before it enters the machine and they are worse when they come out than when they go in. The machine takes over 2 hours to run on a normal wash/dry cycle and the dishes are not dry, they come out saturated. The machine is not dry and requires cleaning after every cycle. The soap spills out of the door and somehow ends up on the outside of the front door. This is the worst dishwasher I have ever used and if I am unable to return it, I will feel criminal giving it away for free. I recommend not trying your luck and going with a different brand. This cost over $800. Awful.

I purchased a new LG refrigerator in June 2015 and about 3 years later it stopped working. It turns out to be a faulty compressor. Even though the compressor is warrantied for 10 years I still had to pay over $300 for repair. I thought it may have been just a fluke but exactly one year later the same thing happened again. When I contacted LG they once again expect me to pay for repairs out of pocket. It is highly unreasonable that a refrigerator would not last past 3 years and then the repaired compressor would once again failed in just a year. Am I expected to have to pay $300 a year from now on to have an operating fridge? Ive owned this fridge for well under 5 years and this should not be the case. Needless to say I will not be purchasing another LG appliance.

No matter what we do the dishes are always dirty. We have to completely pre-wash or half the silverware is unuseable. The thing is a piece of **. LG products are a joke. Every LG product we have bought has broken or worked poorly.

We bought an LG refrigerator and the doors quit closing. Because we had a warranty they fixed that. Since we bought the refrigerator the ice maker will not spit out ice. We bought an OTR LG microwave which cost $650. It is not user-friendly because no matter how many times you push a button you have to push it JUST right for it to work. We bought a LG double oven. Within the warranty period the plastic glass broke on the control panel. We have been waiting for months on a new part. They finally sent the new part and it was the wrong one. I think we are done with LG products.

I’ve had the problem with knobs of the range turning on when you lean against them. I searched for a solution for last two years, even on this forum. I finally found it. There is a LOCKOUT function, located on the “LOWER clear/off” pad. Hold for 3 seconds and it locks ovens and burners! Press for 3 seconds and it unlocks. Very easy and it makes this range safe again. I hope the people who posted this problem before see this.

Wish the water dispenser was made differently and wore better. People always push the wrong button and ends up on the floor. Also wish the freezer could organized better.

LG REFRIGERATOR LMXS30776 - Back again...after 1 month of compressor being replaced, after a month to obtain part, now there are leaks in the coils. At what point should this piece of metal be replaced! Paid $3,000.00 for this item and have only had 2 years. Trying to get it repaired with the extended warranty cost me missed work and money, food and money to eat out until repaired. 1 month later I am back at square one. I have pictures of food lost and a man in my refrigerator trying to figure it out. Who and when will LG step up and get me a new refrigerator! Additional, my husband had to assist with remove parts and pulling out the refrigerator. Something I could not have done. I AM READY FOR A REPLACEMENT!

I am so disappointed in my new LG (Model LDT 7808 ST) dishwasher purchased early April 2021. I guess I missed the statement in the manual Hybrid Drying System: This efficient drying system does not use a heating element during the drying process... Guess what? The translation of that is: This dryer does not dry AT ALL. Everything is wet. And there is a cycle called Extra Dry and thats quite funny because it doesnt dry at all either so why have it? The only suggestion from LG? Make sure your rinse aid is filled. A dishwasher that has no drying ability except air dry is not my idea of a product I want. I will not be keeping this dishwasher and I will not be buying another hybrid drying system dishwasher from anyone. If Im going to have to dry my own dishes I might as well wash them too.

Why is zero stars not an option I wonder? Do not trust in an LG refrigerator! I bought all new kitchen appliances five years ago (all LG) and the most expensive was the french door refrigerator. It is supposed to have a state of the art linear compressor. Well, please research and you will see many people in the same position as myself. After two years, the refrigerator compressor failed. It was like pulling teeth to have LG get a technician out to my home even though it is under warranty. Low and behold, after numerous calls I was able to get a technician to my home to say I need a new compressor. Parts needed to be ordered - another delay which took about three weeks. Finally a technician returned once all parts came in, just to say there is also an internal leak in the fridge and it needs replacement! I have now been without a fridge for about 5 weeks and LG still hasnt helped with a resolution. I have an alternate resolution case assigned and that can take about 10 more days for them to determine what action LG will take if anything. Absolutely awful customer service no matter who you get on the phone and they just dont care saying its their policy and they do not take action. Buy any other brand!!!

I have a top of the line LG refrigerator french doors. Its warranty ran out in November and in January my ice maker broke. 5 months later, 9 parts later and umpteen phone calls, no resolve. I have never experienced such poor service on an appliance as I have this. The service man has been out 5 times. Nice man but speaks very little English - so not sure what he is saying. I am so disgusted with LG. I am putting refrig on Craigslist - best offer and going to go buy a real refrig that offers good service. There are so many choices out there. Do yourself a favor read the many complaints about LG refrigerators and buy yourself another brand. I will never buy anything from LG again.

I have an LG electric stove. THE OVEN HAS NEVER WORKED WELL. Ive had it serviced several times. The digital portion and a sensor was replaced with new less than a month ago and it still does not work. Im trying to roast some Brussels sprouts at 425 and it has been heating up for over an hour and is only up to 350. Dont buy this brand unless you want to spend a whole lot of time in the kitchen and get to know the repairman real well.

Few days after purchasing LMHM2017ST, we would hear a squeaky noise from the turntable when on. It seemed just slightly bothersome then and so live with it.A few months later, numbers on the touch keypad stopped working one by one. Now most of them dont work. Also many other buttons are not working. The fan and light buttons are also not working causing these features not be available anymore. Next, another issue cropped up - the microwave switches on, on its own, as soon as the door is opened. So there are now multiple problems in a short duration of gentle use. I called LG customer service but they offered to send someone to fix these issues for a charge of $185 + tax. They would give only 60 days warranty and only on the services performed. They will not guarantee on anything else. It seems they know that there can arise even more problems in future. I bought this microwave because it looked good but other than that it turned out to be a crappy and expensive unit (over $500). I will not buy anything LG in future.

We have both a front load washer and dryer (Model WM0642H). Ive been reading the letters being sent for over an hour. I wish I had known about this site before I purchased any LG anything! The pump went out on our washer last fall. At that time, it was under the extended warranty. The tech came out and diagnosed the problem and ordered the part. In the meantime, we were going to the laundromat, at a cost of about $60 each time. I called the repair company after a week. They were still waiting for approval from the pump/repair - another $60 trip to the laundromat. I called after another week - still waiting, another $60 out the door. Finally, I called HHGregg for help. They contacted LG and finally got the ball rolling. Now, about 6-7 months later, the pump is gone again. How much money and how many trips to the laundromat will it take this time? My husband says he will just fix it himself this time, but you can get no help from LG. They will not give a customer the schematic.After reading all these letters, and from our experiences, we will never give another dollar to LG. Their products are not cheap dollar wise, but certainly are cheaply made. We are looking at refrigerators and were considering an LG. That will not happen! I cant believe I fell for the hype. LG appliances are rated among the best. Makes you wonder just how they got those ratings. It does not appear they were from actual customers!

Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we’ve had it fail. Just last month, we had to have the ice maker replaced because of a leak. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Now, not only is the ice maker not working, but the fridge won’t cool below 52 degrees. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. History would suggest that we will be in the same position in another 6 months down the road. LG needs to be held liable for the damages caused to their customers.

I have been very unhappy with our front load LG washer. It frequently leaves brown streaks and stains on our clothes and sheets. We cant get these stains out with bleach or other cleaning products even with multiple washes. Im sure the dollar value of ruined clothes and sheets is more than the washing machine cost! Imagine buying brand new clothes and sheets and theyre instantly ruined after one wash!Weve tried cleaning the inside of the washing machine multiple times with varying products. Weve also cleaned the soap dispenser and drain pump area. Weve spent lots of time trying to fix this, and we still get brown streaky stains on our clothes. It is very difficult to clean the drain pump filter area. It is so low to the ground that you cant get any item below it to collect the stinky water that flows out so it goes all over the floor. Were we supposed to install the washing machine on stilts?! The hose to drain the filter area has never worked. Its also very hard to clean the rubber door seal. We wipe it down after every use. It looks like some brown mildew gets stuck between the rubber seal and metal part of the door but its impossible to get to. I wish we had our old-school top loader washing machine.

I would like to inform you that I am using LG home appliances past 15 years, like TV, Refrigerator (LG-225BEDG5), Washing machine (T7267TDDLL), Microwave Oven (MH-6340PS), Split AC Inverter Type 1.5 ton etc. I have purchased the Refrigerator in Dec 2012. While defrosting the fridge normally melted water coming into the plastic tray which fitted above the compressor and it will help for cooling the compressor. In this model the compressor is mounted in a IRON RECTANGLE TRAY and water overflows from plastic tray and enters the IRON Rectangle tray and it get RUSTED due to accumulation of water. This will lead to compressor falling down and damages the product.In view of the above, to UP KEEP the GOOD WILL of LG Name and product kindly look into the matter in deserving seriousness. I suggest that present positioning of THE RECTANGLE PLATE BE REVERSED and mount the compressor on that, so that water will not be accumulated in the tray. Normally since this part is coming behind the refrigerator, this defect will not be visible before it is too late. This is only a suggestion for your consideration, myself being a regular customer of LG (Life is Good) brand.

I purchased the stackable washer and dryer 2/2014. Never again. I have had the technicians here because the dryer does not dry. I was told that the clothes are dry according to foreign standards, but In the US we want the clothes dry. At 61 years old I thought I heard it all but to my surprise that was the silliest ever. If I did not want to dry clothes then I would not have bought a dryer. The clothes take about 90 minutes to dry, not very energy efficient. Also, the machines are not made for 50 tall people. I use a step stool to start and empty the dryer. This machine was a very costly mistake. I asked Lowes to pro-rate the machines because I only had them since February but they said no. They have a 30-day return policy. I wish I never purchased these machines. I will only buy American if possible.

Bought the LG French Door refrigerator in July 2013 after researching and review customer reviews. Last week, we noticed the bottom freezer was working and the food was thawing. The next day, we called a local repair company to come take a look at the refrigerator who came over a day later. At that point, the freezer was not working and the refrigerator was barely cool. All the food stored in both sections had to be thrown away. We were told it was the compressor and immediately called LG helpline. We were advised that LG would replace the compressor but we would have to pay the service charge. The LG representatives tried to make an appointment but got errors. They gave us 3 service companies to call and make an appointment to repair our refrigerator. None of the 3 will come to our area (we are outside of Las Vegas, NV). The only exception was 1 company but we would have to pay travel time back and forth. This would amount to around 900.00 which included parts. We declined their offer. It is totally unacceptable that a refrigerator that we paid around 2200.00 is now unusable. We now have to buy another refrigerator, wait at least a week for delivery while in the mean time use a cooler filled with ice to keep essential cold and usable.

I have a now ten-year old LMX25964 ST Refrigerator made by LG. It is a French door version with two pullout freezers underneath. It has worked flawlessly with one exception. The hinge wore out on the right side. Theres just a piece of Delrin plastic that rides on the hinge. I started seeing powder from the metal grinding for like two years before I realized what was going on. Maybe I put too much weight on that door. I now store the milk on the solid shelf off the door. It cost me about an hour looking at YouTube to figure out how to fix it and around $20 in parts. The fix process went surprisingly well. I had predicted a disaster. Door came off easily as did the old hinge. I draped a towel in front while the power was off to retain the cool. In the old days we used to put the old fridge out in the garage after the remodel where it cooled beer for 20 more years. Those days are gone. I have a LG washer dryer combo that was very high end at the time of purchase. They have performed perfectly for ten years now. My LG dishwasher went bad two months after the warranty ran out. I took it apart, took one look and put it back together. Whatever I did it must have reset the circuit board or something. Works fine now.

Poor quality. Drawer fronts break, electronics have gone haywire, display on door lights up randomly, door ajar buzzer sounds randomly, water hoses on rear of cabinet spray water everywhere, doors wont stay shut. In a word LG refrigerators are junk.

I had a an old Kenmore dishwasher that lasted some 20+ years. It worked great but after so much use (twice a day!), I had to replace this n that on it but overall it was awesome! The end came when we were no longer able to buy the electronic board to operate (most of the repairs/replacement we did on our own, following the schematics and watching Youtube video instructions). Alas, finally, it died and the search was on for a new dishwasher. I read many reviews and settled on the LG. That was my first mistake. The LG was installed 6.18.18 (model #LDT7808ST). I was very excited to have a new, modern dishwasher after all these years! It was sadly short lived. Just a few short months later, I was sick of hearing the bing bing bing that goes off to alert the user of escaping steam. Except there wasnt any escaping steam. When the repairman came out ($150), he told me it was a problem with this model in that the steam created was leeching into the electronics and causing the board to short out, thus the bing bing bing noises. He replaced the board with a newly designed board to alleviate this issue that LG knew about. Finally the sound stopped and all was well. Except a few months later the binging began again. During the interim, I found on two different occasions, small chunks of black rubber. Now what?? I searched inside the dishwasher but couldnt find anything...until yesterday. Now I realize its part of the cowling that feeds water inside the tub. Unfortunately in order to see exactly whats going on with it, I have to figure out how to remove the lower water arm. And because this cowling has become unstable, its blocking the arm from turning freely. So now I have a lower armature that is half-way turning and binging and bonging and dishes that are being poorly washed. COLOR ME DONE! DO NO BUY THIS BRAND DISHWASHER!! I paid over $1,000 and its falling apart after a year and a half. LG brags that the motor has a ten year warranty. That is little value when the rest of the machine is falling apart before a year is even over!

LG: my advice is don’t buy any of their products. 5 weeks ago my $3000 fridge stopped cooling. I had a local company out here, they determined that the linear compressor has to replaced, like most of them after just a few years. Called LG June 14th., filed a warranty claim and got confirmed the part would ship in 2-3 weeks. Coming back from Europe last week no part, no correspondence. Called last Thursday and a lady in their customer service center confirmed my order but told me it was not processed. She would expedite and call me back on Monday. Again nothing happened. 1st call today I was forwarded to their external part warehouse provider who didn’t have any information. Asked for supervisor, got connected but he refused to take care of the warranty part and insisted to send another technician to my home, but can’t guarantee that he has the part. In the meantime I bought a 2nd fridge and put it in my garage. You buy an expensive, presumingly high end product at a premium price that fails premature, service is nonexistent, warranty is not honored and spend 2 hours on the phone.

Bought the washer all expecting a long lasting machine - 3 years into the proud ownership - the rear tub bearings went bad, I called over 25 people who work on washers. Found 4 that worked on LG, the bearing in the rear of the tub is worn out - don’t sound too bad, can’t get the parts - can’t get the tub rear assy either. So here I sit with a washer ornament in my basement out $2200 in the washer with the stands and no parts are available! This is a ripoff! The company should be made to repair these washers for this money. This is serious funds out. Not to mention the repair to this is $390 for the rear tub assy and the labor of $400. Almost $900 in this washer!

Lrg3095st. Have almost all our appliances, washer/dryer and TVs LG and they have been very high quality and very reliable. However this range has been a exception. Had several service call for melting knobs and temperature control and latch adjustment. Now it is a little over 5 years old, the front oven door is starting to rust through. LG says this is pretty much normal and they will not make good for their problem so I suggest that you stay away from their stainless steel ranges until they fix their manufacturing problems.

I paid $2899 for my top of the line refrigerator. The linear compressor failed at 3yrs and we lost all of our food. The front electronic panel has been replace 2x and worked for a short time. The problem is the the ice dispenser turns itself on and it dumps all the ice on my kitchen floor. I have to lock the panel and not use any of the features that I bought the fridge for. If I go anywhere, I need to remove the ice bin as if the power goes off, the fridge will reset the panel and all the ice will dump and melt on my laminate floor. The LG customer service is non existent. Next time, I will buy a different brand as I am disgusted after owning for 3 yrs.

Purchase Lg Range at best buy in Oct. 2013 with two year warranty. Range broke, it’s over two weeks- still waiting to be repaired. Made an appointment with LG Customer care Monday. Technician came out Thursday, claimed the parts that was sent to my house by customer care were wrong, so he ordered the part using his cell phone and he gave us time and day that he will be back Saturday same week between 11:00 am to 1:00pm. We waited and he didnt call us. We called him back after 1pm. He didnt get the part. Made another appointment with him, we said Monday morning we’re at home. We go to tampa to work from Monday afternoon and be back Wednesday night, he said available to come Tuesday. We have to work so made arrangement for him to come on Thursday. He said okay, Thursday Jan. 22, between 12:00-1:30. We waited - no calls so we called him back after 1:00. He said “I thought it was done”, we asked “did you get the parts you needed?” He said “yes”, so why he said he thought it was done if he still has the part with him. He said that we did not call LG customer service to make an appointment for him to come, I said: “You gave me a time and date that you will come out Thursday between 12:00 and 1:30pm, why do I need to call LG to make an appointment if you made an arrangement to come?” So, I called LG customer care again and spoke with RJ and advise me that I dont have to call him back because he will be sure that he will call us (Bill the technician) to call us back. Waited again - no call from him so, I called LG back again and spoke with Kyle - couldnt help me, transfer me to Willie, the supervisor, and he said that the LG policy is for the customers to call back to make an appointment AGAIN, if the technician couldnt make it again, and to make another claim to have the stove fix. And then I was transferred to LG Premier Care, spoke with Carnecsha and I told her I will file complaint and Ill call Consumer Advocate to complain. She told me I couldnt do and I told her “why not, we’ve been pushed run around, as a consumer we have rights, this is our life, we bought the warranty as we were told by sales people.” And then she transferred me to Best Buy to the Geek squad who carries the warranty that we bought, and then transferred again to LG to make another arrangement for technician to come out.

This piece of crap not only left my clothes stinky it would not actually wash clothes very well. I was dazzled by a tiny machine they had on top of the real machines. I should have known to never be impressed by a sample. If you want dirty clothes buy an LG. If you try to complain to the company you cannot find a way to contact them. BOO!

After just 5 years my $2000 LG Refrigerator two drawer freezer died. LG customer service is a hair pulling joke. Repair service said they could replace the compressor but it would not last. So after 5 years my LG refrigerator will go to the landfill. I picture all these beautiful refrigerators lined up at the dump. DO NOT BUY AN LG REFRIGERATOR. Joined class action suit.

The LG over the range microwave MODELLMV1683ST stopped heating. This appliance was manufactured in April 2014 and I purchased it at Home Depot in May 2014 and in June 2015 it no longer heats. Can I get some help?

We bought an LG front loading high efficiency washer a few years ago and it has been nothing but trouble. The maintenance required for routine use is more than one would expect for an appliance such as a washing machine. The machine routinely soils and streaks clothes and has ruined countless garments despite the suggested tub cleaning, wiping down, and costly extra tub cleaner. Additionally, the washer often leaks soapy water into the floor despite the use of HE detergent, meticulous measuring of detergent so as not to overfill. Now I must wash only small loads to keep leakage to a minimum--one of the big selling points was the ability to efficiently do large loads. Over recent days, I have had consistent leaking. I suspect we may have water damage below the floor, but no visible staining of the lower ceiling as of yet. I am constantly washing towels that I have to use to clean up the mess from routine use of the appliance. This product is a lemon. There should be some sort of buy back or trade in for some other, more useful washing machine.

Bought an LG electric range from Lowes. LRE3083st 5 mos. ago still in warranty. First time we used the self clean oven set on 3 hrs (it can also be set on 4 or 5 hrs), the oven and the top burners got so hot that it melted the cabinet doors beside the stove. Talked to several people at customer service, sent all requested documents, got the run around. Finally they refused to do anything about it. Said we must have inferior cabinets. We are afraid of this stove, we think it is a fire hazard. LG products are crap and their customer service is non-existent. BUYER BEWARE!

LG French refrigerator is only 4 years old and it just stopped cooling, causing all of the food to spoil. Customer service is a complete joke. Most appliance repair companies will not even attempt to work on LG since customer support is a total farce. DO YOURSELF A FAVOR AND DO NOT PURCHASE ANY LG APPLIANCES.

Refrigerator ice maker went out in 3 months. LG could not repair it. Oven went out in 1st 12 months. Replaced 2 igniters,still experiencing problems. Lower oven trips circuit breaker. LG customer service is a joke. From what I read from other unhappy buyers, I guess Im not alone.

I bought a LG Over the oven Microwave about two years ago. It just suddenly started to burn the roof of the microwave after normal use. The is a hazard and this product should have been recalled as when I called they knew all about it. Ive been trying to work with LG Customer Support to get a service provider to fix it as they will not replace it. Its been about a month now. Very incapable Customer Support. I will never buy another LG product. And I will also tell everyone not to buy their products.

Just purchased an LG Model LFX31925ST French Door refrigerator 12/4/14. Connected the unit on 12/6, set freezer temp to recommended -4 and lo and behold, the freezer wouldnt freeze. Decreased the temp to -6 and it still wouldnt freeze. Frozen food transferred from the old Amana unit, which was freezing quite nicely by the way, all thawed and had to be transferred to the even older 23 year-old Whirlpool unit we keep in the garage! Called LG service on 12/7, they conducted the (Not-so) Smart Diagnostics and said that the unit was functioning properly, NOT! Completed reset of the system, was told to wait 4-6 hours and call back. Well, we waited seven hours and if anything, the freezer got warmer! Technician is due to arrive 12/9 to repair the unit. Is this how all LG refrigerator units behave? Think well go back to the tried and true Whirlpool appliances. At least we know they actually work. At this point, Lifes Not-so Good!

LG Dryer Model DLEX3570W. I purchased this dryer less than 2 years ago. From the beginning it has made noises off and on and the drying times were not long enough to completely dry the clothes. Apparently the sensors dont really work, it is by time only and I have to go to manual dry to finish. My biggest complaint is the lint screen and compartment that it is housed in. The lint screen would stick up just a little on the right side and catch my clothes, some it has damaged. I finally found that the design of the compartment that the lint screen goes in has a design flaw. There are little cross sections that catch lint and build up which doesnt allow the screen to seat correctly. Once this happens the screen will be warped.I have to totally dismantle the compartment every 2-3 weeks to remove built up lint and force the lint screen down. I refuse to purchase a new lint screen because it will just happen again. However, all that being said, it is not just the damage to my clothes or the work of trying to keep the lint from building up around the design flaw. This is a fire hazard. I spoke with LG and they said they would send out a repair person but I would be responsible for the service. They have not redesigned the part so that is useless. I also have the LG matching washer, not crazy about that either. I will replace both of these and it will not be with an LG product. They dont stand behind their products and have zero customer service. If you have one of these dryers, beware!! They are a major fire hazard!!

Ice machine was my favorite. And the storage. Has great room for lots of food. Big freezer. Drawers have great space as well. The temperature gets really for both fridge and freezer. Ive always have loved LG products. I have no negatives to say about all LG products.

In the summer of 2009, my wife and I purchased a new kitchen with all new LG stainless steel appliances. Since then, we have had trouble with two of the four appliances. We soon discovered that the control knobs on the new LG LRG30357ST range were damaged due to poor design. The oversized stainless knobs were a selling point for us, as they had a nice, heavy duty, commercial look. But the plastic connecting pieces are cracked now and fit very loosely. Then after about a year and a half, the LG LMVM2085ST microwave stopped working after a short period of erratic performance. We were told on the phone by a customer assistance operator that our one year warranty had expired. And the cost of repairs would be ours to pay. I called the local repair shop with the number given. We would then have to remove the 70 pound microwave from over the range, and place it on the table before the technician arrive. The technician came to the house and made the repairs. But then, he left me to reinstall it myself. About six months later, the same thing happened. Only the lights and the fan work now to serve as glorified range hood. My wife and I have been very upset with this. We wanted so much to be happy and proud of our new kitchen, but disappointment has sullied the experience.

Brand new LG washer & dryer arrived in less than perfect operating condition. LG could not care less. This is a really arrogant uncaring horrible outfit to deal with. They tell you their rules as they go along. You are treated like dirt and end up spending good money to be bullied by this dysfunctional bloviating giant. DO NOT BUY LG PRODUCTS unless you want to buy headaches. Cannot get service from them. It is almost 2 months since we got these malfunctioning machines and the service outfit has been here once and accomplished zilch. Getting them back is an exercise in futility. LG IS AN OUTFIT TO AVOID. Home Depot, where we purchased this junk should also be avoided. No one home to help a dissatisfied customer no matter how right one may be. Im sure Ill end up in small claims court.

From the very beginning, the freezer door pops open slightly when the fridge door is closed. It isnt always noticed until water puddles up on the floor. The hose to the ice maker has been fixed 7 or 8 times because it keeps splitting. The ice maker jams up and wont release the ice. Today, I woke up to water all over the floor. There was no power to the whole unit. I checked the outlet and there was power. I cant get a hold of a repairman.

Bought an LG top load washing machine. True Balance is a joke. This has been the worst washer I have ever purchased. I made the mistake of not returning it immediately. Because it was very different than your typical agitator machine I didnt realize how bad it was until I began getting the constant UE code. My water and electricity bills have increased because of the constant filling and running in an attempt to balance the load. Bought it from Home Depot. LG has no service people in my area. Can you believe it - they sell the darn machines in my area but no service. I cannot believe this machine hasnt been recalled. My next step is to march down to Home Depot and see if they will make it right because LG and their foreign customer service people dont care. I will never purchase anything made by them again.

14-month-old drain hose ruptured, service call repair at my costs. A year later drain pump burned out and ruined many clothes as they mildewed and that smell does not come out. Now another year later, washer just continues to fill with water, tried to turn power off with power button but power would just keep turning itself back on, even with power secured water kept coming. Had to shut off water supply, costing more than this washer is worth. Could have bought cheap washer for the cost of repairs and been ahead. Washer not worth the money or cost of repairs with continual breakdowns. You are welcome to contact me. Thank you.

I bought an LG washer model number WT5001C in April 2012. One year, the water pump is so close to the tub that the tub knocked the water pump out of place causing it to cut into the water outlet. This resulted in water being released all over the floor. In trying to get this repaired, I discovered that LG parts are not stocked here in Dallas but at one distributor. And the best case lead time is 7 days to get the new water pump.

We bought our LG ref/freezer about 5 years ago. We have replaced the icemaker at our expense two times. While it was under warranty, the icemaker had several parts replaced. Now shavings of metal has shown up in the ice. We have spent so much money on it. We have just turned the icemaker off and gone to using ice trays. We own a 1950 Hotpoint that has the little freezer on the inside. I never spent one penny on it and works great. They just dont make them like they used to.

LED lighting, touchable black stainless steel, the layout of the shelving and 10 year limited warranty. I have used LG products before and have always been satisfied. The refrigerator was also on sale for a great price. I would recommend this product to friends and family. It had most of the features I was looking for. I have been very happy with all the features of this product and cannot think of any thing that I would change or add. LG products are very well made. I looked at several other brands and styles and choose the LG. I really liked the sleek look. The shelving layout was better than what I was looking for and the price was great. I was very happy with this product. I would say all my expectations and then some were met.

This built-in oven came with the house. Its beautiful. But, I dont think its ever worked quite right. There are lots of things I like about it - the proof setting for proofing bread, roll-out rack, convection roast mode. However, it does not hold oven temperatures properly, preheats slowly, and the fan is noisy. It is now totally dead at less than 6 years old, and wont heat on any setting. We are waiting for a service callback, who knows how long it will be. I would not be surprised if parts are no longer available as this seems to be a problem with LG and Samsung. If we have to buy another oven it wont be an LG. I wish I could find an induction or smoothtop range that performs well but does not have a lot of electronics, which seem to be the bane of all modern ranges. I am an experienced cook and baker but do not like gas as we have a tight house.

I like many how have already posted immeasurable frustration with their LG Washer. My washer does the error code and runs forever like many other customers. I have not contacted LG yet, but it is clear that I will never buy another LG product. It is sad to spend this much money on a product that causes so many consumers frustration. Just for fun I now time how long it takes to wash a load of clothes, not to mention how much water is used.

Dryer performs as expected and is quiet. The top loader washer with no agitator takes time getting use to because it looks like its broken but appears to be normal. Though it uses less water adding more water seems to work better.

New LG washing machine default wash setting of NORMAL only fills tub with about 1/4 of water. I watched a complete wash cycle and some of the towels were never submerged in the water. They did not get sloshed or agitated in any water. They just stayed in a pile above the water line. This is terrible. I called LG and they told me that was normal for the NORMAL setting to save water. If I put a lot of clothes in the tub I have to choose the bedding setting so the tub will fill with water and the clothes then get washed properly. I am so sorry I did not check and observe this as my 30 day free return period has passed by just 10 days. I would definitely have returned this washing machine if I had known it doesnt have a means to sense how much water to put into the tub. Also trying to get service on their website is not easy. I will never buy any LG product in the future. LG = Living Good, well not for me.

We purchased this refrigerator Dec. 15, 2014 its not a year old and still under the factory warranty. This is the second time that we have had this problem with the refrigerator not getting cold. May 2015 was the first time someone came out and adjusted the temperature, the same problem happen again around September 11, 2015 where it wasnt cooling or making ice. The day I got out of the hospital, I come home and everything in my freezer had thawed out and spoil. I began calling immediately but no one seems to put themselves in our shoes. We have been without a refrigerator since September 18th, 2015. Someone from Jebco in Saraland, AL. came out on September 23, 2015 said that he had to order a part and for us to unplug our refrigerator until he return on Monday September 28, 2015. Well Monday came, his clerk called to say that he would not be able to come on that day. I was so upset that I hung up on her, but later called back to apologize, later that day she called LG to inform them that she did not think I was satisfied with them QUOTE: Im not satisfied with anyone because everyone has a refrigerator and we dont. We are having to keep water in a cooler and having to go out to food because we cant put anything in the fridge. All we are asking is for them to give us another refrigerator, nobody seems to be able to accommodate for our loss. We are still paying for a broke down refrigerator, its notfair. I thought customers were always right and came first, well it seems that is not a true statement, because if it were true they should make sure that the customers are happy and satisfied to every extent.I am so dissatisfied with HHGregg and LG, I am letting everyone know not to deal with either one of them because they dont stand by their word of satisfying their customers. Is there anyone that can help me please come forward to give me some advices? We have spoken to so many peoples and nobody doing anything.

Noticed a burn spot on the inside of my LG Microwave oven about 2 weeks ago. Tried to wipe it clean to no avail. Took a closer look at the spot which is growing larger with each use. Now it seems to be burning away at the material. The microwave has been noisier at start up than usual but thought nothing of it so it may or may not be related to the problem at hand. Contacted LG customer service and their rep told me to stop using the microwave as it could catch on fire, but what was occurring with the microwave would not harm the food being cooked. Thats a small comfort. Requested recall information, but alas there is no recall issued by LG for this problem yet the potential for fire is great. Wheres the logic in that? Hasnt LG heard of Tort law? LG contacted the local repair shop to fix the issue at their expense. Parts and labor paid for by LG. Purchased this microwave in 2008. I have used and owned various microwaves in my lifetime and have never had anything like this happen before. Yes, I keep the interior clean and grease free. Needless to say if this is unrepairable and must buy another microwave it will not be an LG.

We purchased a LG front load washer (LG WM2101H) in June 2009. We had to have it repaired in May 2010. When washing using cold water, the detergent would not dispense. It would only dispense when washing with warm or hot water. Now, it is doing the same thing! We have noticed since using this machine that our clothes (t-shirts mostly) get pin size holes in them and after some washes, the clothes have brown streaky stains all over. I will never buy an LG washer again. We have our previous Kenmore washing machine for 10 years or more and never had a problem with it. In fact, our son is still using it. Go figure.

LG KNEW they had a “motherboard” problem affecting the air circulation fan. Yet they did not honor the warranty on this new refrigerator. I was charged $556.00 to replace a defective part. The refrigerator is a year & 1/2 old.

Faulty Refrigerator lsrc2925tt - Ice maker started going bad. Was not producing ice properly. Shortly afterwards, a big puddle of water appeared from freezer. Refrigerator went completely out. Called Home warranty company. They have not been wanting to assist me. Accusing me of being the problem and not taking care of the appliance correctly. Luckily, I found a comment on here from Jack ** of TN. He experienced the same problem. Water in the circuit board of the unit. Also called LG and advised. Sent them documentation and this website as well. Looking into legal representation for resolution. Have been without Refrigerator for nearly two weeks.

I have been without a LG refrigerator that is less than a year old for going on over a month and a half! LG Warranty is a joke in the Bluffton/Hilton Head, SC area for repair people. I am on my 2nd repair referral from LG and they too are no shows when appointments have been made, confirmed, and still not shown up. LG is not respected by industry repair people and I can see why. I am at the point that they can come pick up my refrigerator and REFUND my money! HOW WOULD THEY LIKE TO LIVE OUT OF A COOLER? We too were not informed by Home Depot that they didnt have repair people in the area when we were sold this refrigerator by Home Depot and when we went back to Home Depot were informed that we would have to deal with LG Warranty Division! DISGUSTING THAT LG GET AWAY WITH THIS IN THE USA!

Woke Saturday morning to find water on floor (from ice melting in door dispenser), warm fridge and everything melted in freezer. Big mess! Called LG. After playing 20 questions with them, they determined the compressor was bad. Would send replacement parts directly to house in 2-3 days. But the earliest a tech could come out to make the replacement is 2 weeks! Who goes without a fridge for 2 weeks? Not only did we lose all our food, I lost $5000.00 in Humera injection pens that are supposed to be stored in fridge and kept cool. Sure LG will supply their faulty compressor with a new one, (dont know if I have to pay for labor yet) but who pays for all the lost food, loss of expensive medicine, all the mess and all the inconvenience and stress of not having a fridge for 2 weeks? How are not Attorneys General not following up on all these LG customer complaints about faulty compressors? It is NOT RIGHT! We paid a lot of money for this LG fridge. Our previous one, a KitchenAid, was working fine when we replaced it with this fancy new LG fridge. The KitchenAid is still working fine at my sons home in his kitchen. How can Best Buy, Home Depot, and Lowes still be selling these terrible products?

I purchased a brand-new LG refrigerator on March 1, 2012 for approximately $3,000.00. On July 12, I arrived home to find the refrigerator making a very loud noise. I opened our freezer to find that all of its contents were completely defrosted and sitting in a pool of water. I contacted PC Richards where we purchased it from, and since we purchased an extended warranty with them, they sent someone to fix it for us a week later. Since all of our food had been defrosted, it had gone bad in the extreme heat. A few days before the incident, we had spent our paycheck on stocking the freezer with our meals for the next 2 weeks. We had spent about $150-200 on meats, fish, frozen fruit, frozen vegetables, ice pops, etc. We were now left with no food to eat and very little money. PC Richards informed us that the product was defective from the manufacturer because the freezer fan had failed. I contacted LG, asking to be reimbursed for the $150 (even though, it was more) in groceries that we had lost. I had purchased this machine in March. Never did I imagine in July that something would happen to it or that it would break without any of our doing at all. We spent $3000 on this machine. It is so unfair that we should lose all that money in groceries for no reason. It is unfair and bad business. LG was very rude and insisted there was nothing they could do for us. I dont see how that is possible, seeing as it was their machine. They are a multi-million dollar company, and they put a defective unit on the market. It is only right I be reimbursed for what I lost.

I found that LG stove knobs were made with a plastic insert. The knob has cracked and I tried to repair it to only find that it cracked again. We had the kitchen filled with gas once and it almost caused an explosion. I would not recommend this stove to anyone. I searched for replacement knobs and found that they cost $104.00 a piece, but could get a discounted one for $84.00. Are they kidding me?!

I purchased a bottom drawer freezer LG refrigerator less than two years ago. 6 months ago it started making a very loud noise that stopped when you opened the door. It now wont cool at all. This is a very poorly designed product that you will regret purchasing. I wish I had read reviews before I made this purchase. It is a waste of money.

My refrigerator is 3 years old. Cooling system is not working, just disposed of about $400.00 worth of food. I called LG Customer service, they cannot get a technician to come and diagnose it for one week, then they order the part and come back to fix. The service person told me that LG is having a big issue with their refrigerator‘s cooling system, and have extended their warranty from 1 to 5 years. They are so backed up with service calls, they are fully booked. Do not buy an LG refrigerator!

No one works on them hardly, read below... Not good experience... On 1/16/2018 my refrigerator stopped cooling & freezing. (Linear Compressor Unit), Model LFXS24623S, purchased for (note, compressor under 10 year warranty). My problems started in in mid-January 2018. I made the call to LG. There is a very good chance that the refrigerator has a compressor issue based on the symptoms per tech support. Tech support provided me with (4) certified LG service companies to call to schedule a service visit. Out of the four companies none of them would take the job. One was out of range, two did not work on the linear compressors and the other was not working with LG at this time.Summary of the long story: Calls to LG tech support were in excess of 15 and multiple to the service companies. Issues: every call to tech support I had to repeat the entire explanation of what happened, seems that the support group does not read all of the CNN# notes. Frustrating time after time. I had to tell the LG support group who could not work on my unit, who already came, who was out of range, etc… Support does not have direct contact with the LG certified companies to get direct feedback to the consumer (me). Support works with your service contract company to place a work order, consumer is not involved. Caused confusion many times.Many delays with parts coming from LG for first service call, caused many delays. Received (3) case numbers **. Should only have one to have all of the notes/history under one case number? Received (2) RNN numbers **. Received (1) APN number **. 3/15/2018 a certified LG service company (Broadway Sales) final took the job from 1 ½ hours away. After review the LC internal compressor unit has a hole that in “not” repairable. Broadway reported back to LG. Another call to LG for a follow up, LG informed me due to the severity they had to have a second certified company verify the issue. Keep in (8) weeks have passed. One – LG barely found a company to service the unit, Second- (8) weeks has passed. Still not fixed working on (12) weeks... 4/4/2018.

Bought a supposedly top of the line washer dryer LG Tromm set in 2006. Washer broke down, as it was out of warranty, paid for diagnostic repair from company referred by LG and was quoted more than $1000.00, so decided to buy a newer LG washer model only to find out that installers wont install as the newer models stacking kits will not match the older models. LG has a lot of discontinued products, one of them is this WM2277HS. Parts are not even available. So when one breaks down, it is not repairable, and instead of just replacing just one appliance, you have to buy both the washer and dryer even if the other one is not broken, as none of the current models will match with the older appliance, specially the stackable models. Customer service is very poor, no one seems to know anything. So I suppose, LG in a way make their products not last long enough and then will not have parts available, or repairs will cost more than a new machine.

The LG refrigerator bottom freezer was the worst purchase I have ever made. I will not buy nor recommend purchasing any LG garbage. Horrible, horrible service from LG. Ive only owned this piece of garbage for 4 years. Ive had the repairmen out 6 times and the freezer still doesnt work. LG still refuses to replace it. Be smart, buy something other than LG.

I purchased an LG electric oven about 2 months ago. Within the first 2 weeks of my purchase, the left front and back burners just stopped working. I called Home Depot, which gave me a number to contact for repair. I explained what happened and the first repair guy came with the stainless steel cover. After waiting all day, I told him that the cover was not the problem. He also agreed he needed the motherboard. So he rescheduled with me to come back. He returned and replaced the board after about a week. About 2 weeks later, the same two burners stopped working so we called back. Again, the repairman came to the house and brought another board and replaced it. This time it worked for 3 days and the same burners arent working again. I have called LG and complained each time. They tell me the same thing - that the tech has to determine that it is not fixable. I think this is absurd that you purchased a brand new product and are expected to keep getting it fixed. I purchased plenty of LG products and wanted to keep all the same brand, but you can be sure that I will never purchase an LG product again because they dont stand behind their product. I will be contacting Better Business and if I have to get a lawyer, I will do so. This is not acceptable and should not be tolerated by anyone. If something is faulty you, should get a new one immediately without question.

We had our home built 15 years ago and purchased GE appliances and decided in 2012 to upgrade to stainless steel. We purchased an LG microwave and a LG refrigerator.. Model LFX31925ST.... It was the biggest mistake we ever made. The first 6 months the microwave had to be repaired and now the refrigerator light is out in the water and ice dispenser area. In addition the ice maker no longer works. The Smart Diagnostics says the first time that we have opened the refrigerator frequently... There are no children in the house and we eat out. The second diagnostic report says we are not closing the door and air is escaping. We had the GE products and NEVER had a problem. The only issue was they were white. We are both retired law enforcement and have been asked by friends and relatives about the beautiful piece of junk in our kitchen. I have referred them to ANY brand but LG. We have an LG television and I am waiting to see what happens with it. We will get it repaired and probably put it in our rental property or donate it to the Goodwill. Your appliances ARE A PIECE OF JUNK. I am so angry because my husband wanted GE or Whirlpool... but no I chose LG. Believe me I hear about at least twice a day!!!! Extremely dissatisfied customer!

We purchased an LG range with convection/double oven and it was delivered in December 2012. I was at my home in Nashville so I never used the stove until I returned on February 12th, 2012. My daughter did use the stove and it worked fine as far as using the burners was concerned. I am a baker (experienced) and so I tried the ovens and they do not work properly. They are not calibrated correctly and bake uneven and spotty. The oven temp does not work properly. The cakes bake/burn on the outside and not in the middle. Now, the 90-day warranty has passed and I do not know what I can do to get this lemon of an appliance replaced. I work in media and you can bet that I will not be telling the public to purchase this stove. Awful, just awful! I will never purchase an LG appliance again!

Very clean looking microwave with many features that my previous microwave did not have. I like the different auto selections and the fact that this microwave has a rack as well as a turntable.

I bought an LG refrigerator from Home Depot in August 2007. It is the freezer on the bottom model. After about two months I noticed dripping in my basement. The ice maker plastic hose had a pin hole right behind the fridge and water was leaking down into the basement and onto the I beam. The whole beam was filled with water. Home Depot came and replaced the plastic hose. Then it leaked under my new laminate flooring and ruined a section of it.I just shut the ice maker and the water to it off. I use old fashioned ice cube trays because I am afraid to have another leak. I also have had to replace the crispers in the refrigerator section twice as the plastic keeps cracking, making the crisper unusable. The new ones dont quite fit and are relatively expensive. I need a new one again. Thats 5 repairs in 6 years. I cant afford new fridge but this one is a piece of junk.