I do not normally write bad reviews, however; with the amount of money I spent on my LG Probake series range/oven, I am very disappointed. Model # LRE4213ST. As others have written, you barely bump or lean up against the knobs on the front and they turn on. Even the dog can turn them on. We have truly returned home to find the burner red hot, luckily, we keep it cleared off, but we just bought a home and remodeled and I really don’t want the house to burn down. I have had to go through 2 sets of childproof knob protectors to help prevent this.

I bought a fridge 1 year ago and it has been repaired 3 times for the same reason. I contacted LG and each time, it was fixed. Obviously, its a bad fridge. I contacted Home Depot where I purchased it and they told me that after 3 events for the same reason, it should be replaced. I contacted LG, they told me that that’s not the case, that it is up to the technician to tell LG that it cant be fixed. What? Dont buy LG. Customer service sucks and they will do nothing except to keep passing you on to someone else and tell you sad, sorry with no action.

Bought our LG for $1,700 in Nov. 2005 from Carls Appliances, Fairfield, NJ. It broke piece by plastic piece the first 6 mos of use. Clip broke that keeps left door shut. Drawers snapped off. Freezer leaks uncontrollably forming 1/2 inch thick slab of ice on bottom of freezer. Light inside on top of fridge so hot it warped entire light casing & recently burnt a hole in the plastic cap on an almond milk container kept on the top shelf! - (the light is being repaired by LG in 2 days because they lost a class action suit for knowledgeably selling defective refrigerators that could cause fire.) a recall that we (as a registered purchaser) were not notified about by LG.

French door LG refrigerator is junk! A year and half old and were on our third repair. Apparently its the compressor, which was replaced both times, only to stop working again after a few days. Cant believe these are still sold in stores! Now Im just waiting for my microwave, dishwasher and range to break. Never ever again will I purchase LG appliances.

After Redoing our house after Hurricane Sandy, I thought I would buy this Top of the line washer and dryer. The dryer is great, no complaints, however, the washing machine (Top-Load Direct Drive) does nothing but force dirty water through the clothes. Even with bleach, I could not get socks or floor washing pads at least clean looking. I despise this washing machine and will not buy another LG product especially from Home Depot. When I called about possibly getting service, they referred me to an Electronics company... Enough said. The electronics company wants to charge $80 to come Look at it. There is mechanically nothing wrong with the machine, it just doesnt work well and honestly, hasnt worked well since day one. This pushing water through the clothes is not effective at all. I would prefer a machine with an agitator but, those are hard to find. This machine is not that old and is not used all that much so, I have read reviews of the same situation and it is very clear not to buy this machine. I had read such great reviews for this machine but, am so disappointed because it has lead to nothing but additional costs for me to take at least some washes to the local laundromat on a regular basis. That is how ridiculous this has become. A fairly new (Bought in 8/2013) washing machine and I have to go to the laundromat to get my clothes clean. Buyer Beware on this product.

Looks great and working perfectly so far. Only complaint is no interior light while cooking. But I guess that’s actually a good thing! Is beautiful and installation was easy. Very pleased with our new LG over range microwave.

Water Level - Poor. White clothes - Never had such dingy clothes. Time to complete loads - 1-2 1/2 hours. Loud Vibrations - plus off balance with most loads. Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

I bought a side by side LG and its been A problems with the ice maker every month plus if you store items on the left side everything freezes overnight.. this was a big mistake.. I walk into a sale and got hosed.. I have had work orders for the past 3 years on this appliance.. nothing they can do... I just bought the wrong name brand... big mistake! Please read up on your appliance before you buy.. or you will be stuck as hard as I have been stuck.. I have lost more food items than anyone could believe.. please do not buy any LG Appliances.

Our 25-year-old Kitchen Aid dishwasher died and sadly our landlord replaced it with an LG dishwasher. Whether it works to our satisfaction has yet to be seen; the design is my big complaint. We are bending over literally almost to the floor to load the dishes. I own some giant pots, but none big enough to justify the enormous gap between the top and bottom shelves. Its ridiculous. I actually stubbed my toe and injured myself on the open door, which practically rests on the ground! The prongs are lined too far apart to economically place small dishes and plates and all in a row, so attempting to find a sensible way to group like dishes and glasses is pointless. Fortunately, we hadnt thrown away the utensil tray from the Kitchen Aid; I dont understand the covers on the junky LG tray, some of which stay open and some dont. Its just a cheaply and poorly designed, impractical product.

We bought a $2500 stainless steel model # LMX 5307465/00 LG refrigerator at Home Depot which has had two issues in less than one year with the ice maker. Luckily, the water that leaked onto our wood floors did not completely damage them but we wanted a new fridge and were told NO. I think the customer service is lacking as it took over 4 days to get a repair person to our house and we ended up throwing away all the food in the freezer because it was ruined due to the refrigerator issue. I will NEVER buy any LG product ever again!

Don’t bug LG. I purchased a LG French door fridge from Home Depot. After only a few months, the power did not come on. I thought it was a fuse or something. I contacted LG and they told me that I would have to have a technician come out and look at it. I decided to do that myself. I opened the back of the fridge and look around and noticed a fuse looked a little burnt. I got a better light and was sure the fuse had burned out. I didn’t see how to replace the fuse without removing the entire motherboard. I contacted LG and told them what I seen. They stated that they don’t replace the fuse but only replace the entire motherboard and it cost a few hundred dollars. I took it apart, replaced the fuse and now it happened again a few months later. I live alone and don’t really even use the fridge as a large family would. This is a piece of crap I will never buy LG again.

We paid a fortune for this washer. It is an LG Wave Force True Balance top load. As another consumer stated, you cannot wash a small or a very large load without the UE code showing on the display. The machine constantly tries to balance itself. To me, 1 or 2 things is a small load. Ive washed 10-12 articles of clothing and I still get a UE. I go in readjust the load, press start. 10 minutes later I get UE again. It takes me 2 hours to wash a load of clothes. The repairman came out twice. We had a discussion over the small load issue.So now my unfortunate solution has been to change to a slower spin speed (which often does not work either) or to wash pants, shirts, towels and under garments all together so I can come up with a load size that the machine will take. Very poor design. I will never buy an LG washer again. It was a waste of money.

My refrigerator behind the drawer was cracked. Called LG within the first year and was told not their problem. They refused to provide me with an address for them. They told me I could find it on my own. Their customer service is below 1 star but that was not available. The crack was only noticeable because I removed a drawer to clean up liquid that leaked. So this is a company that should not be able to conduct business in the United States due to its practices.

Weve always been happy with LG items and this is no exception. We purchased the large front loader stackable with same size LG Dryer. The very best! Low noise, large capacity takes on king size comforters effortlessly and does an awesome job.

I have all LG in my home, so I like the look but they have been giving lots of problems. My Big LG washer has now 4 service calls? Hummm. My dryer has had 1 so far (so good). Our new TV has 2 service calls the last one they had to take it and put in a whole new inside. My side by side refrigerator that was only 5 years old has died, force to buy a new one side french doors, one door the left side already is getting stuck? Have to make sure it is closed and yet I have no grand kids in our home that since we have none. So really is this bad luck or bad product? No lie if I had to do it all do over Kenmore. Can someone help me with this. And yes I did buy the EXTRA WARRANTY. So whats next?

We purchased an LG refrigerator with bottom double freezer and french doors in 2011. Four years in - we had trouble with the food thawing in the freezer and ice maker stopped working. A repairman through LG came out and did a repair and fixed it. As soon as the warranty was up (Jan 2016) it happened again. We were given a choice - pay $294.50 for a 1x visit and 60 days coverage of the same issue or $444.05 for 1 year warranty for any problem.Since we figured this was a big problem, we went with the $444. The repairman came again and flushed the system - started working again. 5 months later the same thing happened - he replaced the compressor. Still under warranty. Warranty expired in July 2017 - Oct 2017 the same thing happened. LG will not do anything about it because its not under warranty even though its the same problem from the beginning. Now Im faced with a non working refrigerator and a decision of paying a huge amount to get it fixed or moving on from a 6 year old refrigerator. Never will buy LG again.

The refrigerator stopped cooling after 2 years. According to the technician, both the compressor and the evaporator need to be replaced due to the quality issue. It took over 10 days to get it fixed and I have to throw all my food in the refrigerator. It caused a lot of trouble during that period.

LG has always had a good reputation and everyone I know who has an LG product loves it (including me). Now, after 2 years, the compressor died. Even after a thorough cleaning and professional servicing, the freezer wont even freeze and, according to the repairman, the pressure will never build up high enough to do so. What does this mean to me? Almost $1000 to replace the compressor. One thing to note: the replacement part is an updated part number meaning the original one had issues. With COVID-19 cutting customer service hours, I can understand LG not answering their phone. But that doesnt help with me having to go out on my own to get a repairman and shell out so much money. So LG, what do you say about this?

This french door fridge (split doors, one fridge drawer and one freezer drawer) was bought in 2015. It has moderate space (the freezer section is a little small). It had to have the compressor and evaporator replaced in December 2018 right before Christmas. Cost of repair was cover by LG. Cost to replace all the food for Christmas that was ruined was covered by me. After that we put a small cheap (freezer on top) fridge in the basement and keep about half our food in it because we were told that this was a known issue and we could not be guaranteed how long before it would need to be fixed again. Its now October of 2019 (10 months later) and the fridge is once again not cooling. A tech is coming to look at it and we didnt lose as much food this time but no one should need two fridges to keep one fridge worth of food cold. I would strongly recommend avoiding LG or any fridge using a linear/inverter compressor. Other brands fridges with lessor warranties may cost less but are often still manufactured by LG with the same technology (which seems to be flawed or poorly manufactured). Our previous fridge was an old and ugly Kenmore but it had kept food cold for 20+ years with nothing but an annual cleaning of the coils.

We purchased an LG model lvc22520sw/01 in 2010. We loved the fridge up till about 1 year ago when it would start beeping in the middle of the night, day ... whenever. It drives us nuts. We are a 2-adult household and never leave the door open. Why wont LG address this problem? Our warranty expired and that was when the beeping started. The grill and back are clean; the floor is clean underneath. I just replaced the water filter and it still beeps. Does LG really care about the consumer? Fix this!

We have had our LG fridge for 3 1/2 years. We noticed that the refrigerator and freezer were not cooling and the ice makers were not working. We called LG. We have had three repairmen come out. The first one said the fridge could not be repaired and tried to get it condemned by LG. No luck there. The second repairman would not work on it and a week later the same repairman came and said LG insists that it be repaired. We are going on a month without a refrigerator. It needs a new compressor, evaporator, etc. etc. etc. LG technical support does not listen to the repairman even when he sends pictures of corrosion and black oily guck. Now a repair is scheduled for next week. We are so disappointed in LG, their product, and their customer service.They are supposed to send $150 for spoiled food but we haven’t seen the check. We are in our seventies and going up and down the basement stairs to the old 30 year old Gibson that is still working is hard on us. I loved this fridge for three years but refrigerators are too expensive to replace after only three years. If LG would compensate us for all the parts they want to put in and labor, we would be happy. We will be buying a Whirlpool and never anything LG again.

This stainless steel dishwasher is only 2 1/2 years old and must be replaced. I have struggled with dirty glasses and dishes the entire time. The washer sweats after cycle finishes and leaves a gritty film and smell. The inside has developed a nasty clouded surface that must be wiped out with each use. The rinse aid helps only a little and I have also used vinegar and CLR to clean it out. Nothing works. A repairman ($75) said the arms were hopeless clogged and recommended buying a new washer. This one cost over $750!!!

I have experienced the same as all the other consumers with their LG refrigerator pooping out after only a few years. I too am doing the waiting game for having my compressor fixed. I too have thrown out hundreds of dollars in food. All that frozen unfrozen meat right in the garbage. All the water from the ice maker going into my grout. Trying to find somebody to loan you a spare refrigerator. What I worry about now... is even using it after its fixed because what it sounds like is all these people are getting it fixed only to have it fart out and go through the same thing a month later. Im sad because I really love LG..Loved LG. I just bought a brand spanking new LG washer and dryer. Should I worry about that also?

I bought the LG model LDF7932ST in 2006. It was supposed to be top of the line. Quiet, efficient, etc. and expensive - $1200. From day one, it was noisy and the smell was so bad when I ran it, I would set it to go on at 2 am when I was sleeping. Not to mention, it took 2 hours. It made all kinds of noises. The smell was vile. Then the bottom rack was always getting stuck on the door seal gasket on bottom right. Then the damn wheels would come off. Couldnt move the basket in or out. I would always have to push the bottom draw towards the left, be very careful with it. It was extremely annoying. Always getting stuck. Now the strip of metal that holds the rubber seal has actually come off of the side of the inside liner. Now I cant even push the draw in or out at all. Spoke to tech. He confirmed over the phone that it could not be fixed and that he had seen it before. So now I have to buy a new dishwasher and it wont be an LG. This is a flaw in their design. Their products stink.

We bought a side by side with freezer on bottom and chilled water and ice dispenser on door. It cost $2,500 new. Today, less than 3 years old, it has stopped cooling, freezing and making ice cubes! In my opinion, this is not good reliability. I do not believe that I would purchase LG again. Also, I have an extended 5 year service contract with them. So I called them for service repair on Friday, and they said they could be at my house in 4 days (on Tuesday). This also made me negative about LG, they should have service much more quickly than this!!! My opinion, consider other options before buying LG. Jack

I just want to affirm what a piece of junk LG 3-door refrigerators are for prospective buyers and what kind of service LG offers in regards to products manufactured by them.

We have a LG French Door Model LFCS30726S, 2 1/2 years old. Stopped cooling. Called our usual service technician. They came out. Said the compressor was not working. Since the compressor is on a 10 year warranty called LG. The first person I talked to was so very helpful. He managed to set an appointment for 2 days, between 12-5. On that day we were at home entire day waiting. At 4:45 pm I call LG again. The man checks on status. Says the service technician was at his 2nd to last call for the day and would still be there. NO SHOW. Comfort Care Appliance did not call. Just did not come. I call LG again the next morning. They said that the call was rejected and I would have to wait 3-5 business days for another service company to accept the warranty call. My call was then escalated to another level, now the next person at this escalated level was NOT helpful. I got angry at this point. And was hung up on.I called back and was then told that Comfort Care had rejected my service call at 11pm the previous evening, that was 6 hours after they were suppose to be there, and there was nothing I could do but wait for 3-5 days for another warranty company to take my call. We paid over $2,000 for this refrigerator and it was only good for 2 1.2 years???? I must say that the service people who first answer the phones did all they could to take care of me, the person I was escalated to was NOT. I could live without a washer, dryer, stove, microwave, dishwasher, but when your refrigerator goes, you are reduced to coolers and neighbors generosity. It starts to get old after more than a couple of days.

We noticed, when using the washer, that several items of clothing came out with small holes in them. At first I thought it might be due to the clothing. But it has gotten worse. Now items like new jeans, t-shirts and pants are experiencing holes. So I felt all around the drum and didnt see any sharp items that would snag the clothes. But then I looked at the drum design. The drum is supported by three brackets. Each of these brackets have small drain holes about 1/8 high and 3/4 long on each side. Two of these brackets are located not near the dimpled holes in the drum. But the third bracket is located about 1/4 from the dimples. In looking at the cutouts in the brackets, I noted that they had sharp edges. I wet a heavy cloth and pushed it in between the dimples and the slot, simulating centrifugal force of a rotating drum. At times the cloth was snagged by the bracket. Therefore, I believe that there is a design deficiency. I checked the newer models at Sears and the slot on the brackets have been relocated away from the drum dimples. Please advise how do I get LG to correct this situation and compensate for lost clothes.

Purchased a front load washer model WM2455HG and dryer set with stacking bracket 6 years ago. Washer makes a terrible grinding noise and stops spinning, rocks, and starts grinding etc, etc. Have tried to get a repair person to look at it. When I tell them its a LG they laugh and suggests I just purchase a new washer. I have the dryer that stacks on the washer, now Im being told that theres no LG washer that is compatible with dryer stacking bracket, that Ill have to buy a new washer and dryer. Called LG, they dont have a clue. Was told to buy washer, if it dont work, to return it.

This is the WORST washing machine ever. Not only does it not clean the clothes but the balance issues are enough to drive you crazy. If Im not standing over the machine it can take hours for a load to complete as its constantly off balance. Never again would I purchase anything from this company. Their customer service doesnt exist when they cant admit theyve produced a flawed product and do something about it.

I hate my LG washing machine... it smells and there is water that accumulates in the rubber gasket and black mold! I think the problem is the horizontal drum... The water does not drain properly. I never heard of buying a product to clean your wash machine... That pretty much saying there are issues! The dryer also sucks! It shuts off before clothes are dry... So if youre not home to restart.. They smell! The dryer also seems to take a long time to dry. Who would think that products would decline in quality... With all this technology we have today!!! I want my old fashion washer and dryer back!!!!

Purchased an LG side by side refrigerator in October 2016 with an extended warranty. Last week 7/20/20 I noticed a warm freezer and warm refrigerator temp. I called LG to schedule a service call and was told August 4 was the next availability. Also was told that was the best they could do. I researched area authorized LG repair and found Sears appliance repair. When I called they had told me July 28 was their next available date. I called LG back to let them know, I was told that dispatch could not be changed even after I found the earliest available date from a factory authorized repair center. Sears told me that warranty would have to be submitted directly to LG by me after repair and bill was taken care of. Sears was great. They came earlier than expected, had the parts on the truck and all was fixed in a couple of hours. We paid the bill and contacted LG for warranty claim. Not only was my wife put on hold for hours when asking for a supervisor, but when a supervisor finally connected we were vehemently denied any warranty. The reasoning was that the company they dispatched did not do the repair. When I explained the situation I was told I should have received a repair work order authorization number by the dispatcher for Sears which I never received or was told about. I also suggested that I pay for labor and asked if LG would at least pay for parts (which I still have) and again was denied. Roughly $550 in parts, $450 in labor and it looks like I will be handling the full amount with no resolution. I do not understand why LG did not help better in this situation. I found that these linear compressors have a high failure rate, have multiple class action lawsuits working against LG and poor customer service help from the start to help me rectify this problem. I just do not understand.

A few years ago I purchased new appliances. A refrigerator, stove and over the range microwave. I had an appliance technician that LG had the fewest repair calls so I went with that company when purchasing. Well in the first year the microwave had to be repaired. The glass stop stove after a year and a half has 2 burners not working and now my refrigerator decided to stop working during the worst time possible. I called the warranty company and because of the pandemic they are not doing any house repairs. I was told to think out of the box or go buy a new one. Now I do have an old refrigerator in the garage but with 8 people living in my home that is not enough room, especially when we need to stock up so we dont go out as often. So for now I am SOL until the virus is over and repair people can start working again. I will NEVER BUY LG appliances again and tell all of our friends the same thing.

We bought LG True balance WT4801CW washing machine and matching dryer. $1600.00, on sale on Black Friday 2011, at Home Depot for the set. I hate it. The water doesnt even cover the clothes. I thought something might be wrong with it so I looked in the book and it says it does not fill to cover the clothes, STUPID. I knew it really sucked when I put in a sheet that my grandbaby had touched with powdered sugar on his hands. I even put the washer on extra rinse. I pulled out the sheets and the powdered sugar was still there and DRY. Now the cold water is leaking into the tub even when the washer is off. We have to turn off the cold water completely in between loads. If you forget to remove your clothes as soon as the cycle finishes it will fill with cold water so you have to rewash or at least rinse and spin as there is no spin only option to remove the water. I called LG, they gave me a number to the service repair. I called them, they dont have a repair center. You have to pay them $75.00 to come to your house then they start the billing. I will purchase another washer as I am not putting in any more money into this piece of junk. We own lots of other LG products including cell phones and love them but LG needs to stay away from large appliances as we can all see they SUCK.

I just had to replace a roller bearing on my three-year-old LG dryer at the expense of $200. When I attempted to contact LG customer service, they were willing to forward my complaint to upper management without any expectation of a reply to me on my complaint. Evidently, this problem is quite prevalent on this particular model (DLE5955W), which I learned from reports on the internet. The serviceman that replaced the defective roller told me that the bushing/bearing was completely worn-out, which caused a rumbling noise, because of no lubricant which might have occurred because of its proximity to the heating element.

When looking for a new stove the salespeople at Lowes raved about LG. We looked for reviews and they were all positive. I bought this stove in September 2017. It has multiple times turned the gas on with no flame. The knob must have been bumped. The last time the gas had run so long that we had to open windows and doors for hours in the winter to get rid of the smell. Im afraid that my family is going to die from carbon monoxide poisoning! How can this not be recalled by the government must less LG themselves. Are they waiting for someone to die in a fire or from poisoning??? A LG repair person came and replaced the metal pieces the knobs are on. While he was doing that the gas turned on!!!. It still seems like the knobs turn VERY easily! Will never buy LG again!!

I have been reading the many complaints of the LG gas oven switch complaints. We have been having the same problems. (1) Clothing catching on switches and accidentally lighting the burners. (2) Switches turning on but not far enough to ignite the gas supply leaving raw gas to disperse into the kitchen. I wrote to LG about this problem and the answer indicated that they had heard about the problem but it was not dangerous enough to issue a recall. Maybe they need a house fire or a gassing death before they are compelled to take real action. By the way the answer I received had many grammatical errors in the reply so I assume it may be written by some low paid clerk with no real knowledge of the danger with this design problem. No more LG products for this household.

Updated on 05/18/2020: In a previous post, I reported my washer disaster. A week ago, I heard from LG (Louis) indicating they would provide a new washer in 5-7 days and was asked for proof of purchase etc. I provided that info. Since that time, no contact from LG and they never provided me with contact information. So I sit waiting for them to contact me or reply once again through Consumer Affairs. LG, if you are reading this, please contact me.Original review: After 7 years of mostly uneventful washing experience, my machine suddenly blew apart. My machine was running through a spin cycle and suddenly, there were loud crashing and banging noises, the machine flew across the floor approximately 2 1/2 - 3 feet and the door blew open. The tub appears to have come loose, smashed into the front and sides of the machine. The front of the machine has large protruding dents, the side handles were blown out and the side dented, and small parts flew out. The door wont even close because of the large protruding dents. Thank goodness that we were not in the laundry room as we would have sustained injuries for sure. I am aghast at the force and danger that this machine caused.

LG support reached out to us and hired a contractor to repair the microwave. They contacted me several times to ensure everything was taken care of to our satisfaction. Im very satisfy with their effort to correct the issue even though the warranty period for the microwave had expired. Great support.

Im very disappointed with my LG Washer. We bought it over 2 yrs and it started leaking from the bottom about 7 mos ago. It doesnt do it every time, but enough times that it is becoming a nuisance. It also shakes even when the load is very light. Im so frustrated with it that I am considering going back to a top loader. I had my previous washer for years and never had problems like this. So sad considering all the money we spent for this LG pair.

We purchased an LG suite of appliances in 2009 from Home Depot. SS French door refrigerator, microwave, upgraded dishwasher and glass cooktop oven. Since that time, we have had 2 service calls on icemaker not working right - need to call again! Dishwasher had 3 calls and it still wont clean. We were reimbursed the cost of it after complaining. Microwave touch panel has had to be replaced and now its a guessing game if you can get cooktop eyes to come on, along with grease in between the two glass windows. Have three boxes of parts here waiting on the guy to come back and replace the touch panel on the oven and the glass. Thank goodness we bought the extended warranty. I am sure we will use it again before it expires in November. Not happy with LG and HD should be embarrassed to sell such inferior products. Next go round will be with neither and its a shame because HD is my local economy booster, but for what we paid, we didnt get what we deserved, which was a quality product that should last for years!

My front loading washer leaks from the front. Since it is still under the 1 year warranty they sent a technician out, who told me that I have to clean the door of the washer after each use (which I do). Then, they charged me $110 for the visit because it was not a mechanical problem. They never told me that I would be charged for the visit until after the visit.

I loved the washer when I first got it. Now, I had the washer for 2 months and it does not spin clothes dry enough. It has now been leaking for a week from the bottom. I cannot find where the slow dripping is. I am cleaning up about a quart of water every two days. Thank God, I have a concrete floor. I think it should be no stars. With its high price, it is a piece of crap.

The LG washer/steam (model Wm2699HNM) broke after 5 years. I called LG and the girl in India wanted to troubleshoot the problem over the phone before referring me to a repairman. I did troubleshoot with her to no avail and then she gave me the number of a repairman. The repairman came out and thought it was the motor. He opened it up to repair it and found that the drum had become detached from the spinner. He said he had never seen this happen on an LG washer. I sent LG an email and didnt receive a response. Then, I called them the next day. They stated that the drum had a lifetime warranty and the motor had a 10-year warranty, but there was nothing they could do for me for this problem. I spoke to an executive manager for the problem and he stated he was sorry that he couldnt help me since my washer was over a year old!

Bought new supposed to be best top load definitely not cheap, but recommended by Sears as the best. Definitely not have had continual repairs. First, UE always popping up, then spin cycle took 2 hours and clothes wet, now just never finishes, let run 2 1/2 hours then went to laundromat to finish. Never again LG.

I have been without a LG refrigerator that is less than a year old for going on over a month and a half! LG Warranty is a joke in the Bluffton/Hilton Head, SC area for repair people. I am on my 2nd repair referral from LG and they too are no shows when appointments have been made, confirmed, and still not shown up. LG is not respected by industry repair people and I can see why. I am at the point that they can come pick up my refrigerator and REFUND my money! HOW WOULD THEY LIKE TO LIVE OUT OF A COOLER? We too were not informed by Home Depot that they didnt have repair people in the area when we were sold this refrigerator by Home Depot and when we went back to Home Depot were informed that we would have to deal with LG Warranty Division! DISGUSTING THAT LG GET AWAY WITH THIS IN THE USA!

Bought in August 26, 2015, from AJ Madison and purchased New Leaf Service Pro 10 year extended warranty, compressor started failing in Feb 2017. Didnt get fixed until April 28th, 2017. Freezer started melting again June 18th, 2017 while fridge still working and top ice works, removed freezer things, dump bottom ice, now freezer working but runs constantly, never shutting off and whistles. Waiting one week for repairman to call, guess Ill have to call him again myself Monday. Glad to have RV fridge and 20 year old Whirlpool Freezer. No more LG.

Everything about this stove is fine except for the front burner grids. Some fancy designer who has never cooked on a stove in his life decided that it would LOOK GOOD if the front burner grates curved in to match the shape of the griddle. It leaves a big gap on the outer corner of the stove and I ran into the frying pan handle and the pan and all of its hot bacon grease contents went flying across my kitchen. I thought I was being more careful when I hit the handle of a pot of hot stew and it went flying across the kitchen. You must keep your children out of the kitchen when using these front burners. THIS IS A HUGE HAZARD! DO NOT BUY AN LG STOVE WITH GRIDDLE IN THE MIDDLE.

Purchased an LG side by side model #LFXC24726S several years ago (2015?). The compressor went out and after reading the angry reviews on this site, I feared the worst. I called up LG, and after about 10 minutes they had scheduled a repairman to fix the fridge in two days. LG overnighted the replacement part and paid for the repair. The fridge is now humming along and everyone is happy. Thank you LG for the excellent service!

Ive owned the LG washer for over a year and I absolutely hate it. It washes for over an hour and clothes do not smell fresh. I have taken my clothes to a laundromat several time just to get clothes clean and smelling fresh. Washer does only moistens clothes. No water visible. It fails to clean so much I had battled bed bugs recently. I HATE THE WASHER. WORSE PURCHASE I HAVE EVER MADE IN MY LIFE. Now Im stuck. Biggest regret ever!! I will soon purchase an old-style washer. THIS SUCKS!!! I wish I could return washer and get my money back!!! PLEASE!!!

Purchased LG dryer DLEX3250W in 10/14. The lint filter has not fit into the spot for a while - seems to have swelled and pops up. Twists all sheets and clothes. Now, the corner broke off and 10 items (sheets, womens underwear, tanks, camisoles, summer dresses) all are ripped and destroyed!

After my husband returned home from Iraq, we thought we deserved an upgrade of our 15 year old hand-me-down washer and dryer. We purchased the LG front loading washer (model # WM2487HRM). It began smelling horribly, not long after. We have had to leave the door and the dispenser drawer open, put dryer sheets in to help with smell in between washes, regularly try to wipe out the disgusting rubber seal, after every wash, because of the remaining water, and still it stinks. The printing on the machines is rubbing off, and the seams on the exterior of the dryer seem to be disintegrating. Every time I wipe it clean, the color of the machine (red) wipes off! We also have terrible vibrations with it. On January 18, 2012, we had a service technician come to check why it sounded like it was so far off balance, that it was going to crack the interior. Of course, the extended warranty provider, Federal Warranty Service Corporation, sent out the repair company of their choosing. He checked that the machine was indeed level (we already tried that), still it shook so bad that he had to remove the top of the washer, and proceeded to tell me wow! You should see how bad it is! That thing was going crazy inside there! He said the bearing was bad, and warned that with continued use, it might seize up. He also said that he wouldnt even attempt to replace it, because of the man hours it would require, and they only pay him a flat fee of $95 to repair it. It just wasnt worth his time. He said he would contact the service contract provider with the recommendation, to replace the machine altogether, and even recommended that we get a top loader next time! We still havent gotten any resolution, and our washer is worse than ever! LG, Home Depot, and Federal Warranty Service Corporation should all be ashamed of themselves for producing, selling, and attempting to maintain service contracts on this washing machine! It is the last time I will I purchase from any of them! Class action suit? Count me in!

I have an LG front loader, and have to run the machine 3 times in the very dry mode in order to get the clothes dry, and clean the filter after every cycle which does not catch all the lint. Actually, most of it goes into the chamber that has to be cleaned often with a special vacuum cleaner wand! This is by far the most worst and most expensive dryer that Ive ever bought! Ive had problems with all the LG appliances that Ive bought, and WILL NEVER buy any of their products again! Actually, I hope they go out of business, which will stop them once and for all to give people so much grief by spending more money to have them fixed, not to mention the useless time spent on their so called Customer Support!

The power button on the washer will not turn on, you have to unplug it then plug it back in after 2 minutes, it will then run one cycle. Called the 1-888 number for Canada helpline to run a diagnostic test with the phone tones using the washer. I honestly believe this is a trick to get you to call and have them try to sell you more warranty. They were no help whatsoever, the information on YouTube is much better and in the end, I ordered the part and repaired it myself for 1/4 the cost. There should have not been any costs for a 2-year old washing machine used by a family of 4! Dont BUY LG WASHERS.

I purchased a $1,200, top of the line LG, in September of 2009. November of 2011 the machine came up with an error code of 1E, which the manual states a water inlet valve. So the part was replaced. Guess what? That wasnt the issue, so I contacted LG, and they had me go over some troubleshooting over the phone with no luck. So they gave me appliance repair centers that only deal with LG. To make a long story short, after having 2 parts swapped out - one was for $91.00, the inlet valve was $54.00 and another $91.00 yet to be paid to the appliance repair guy. Oh and I forgot about the computer board (which only has a 5 year warranty) was replaced - I have a $1,200.00 dishwasher that does not work!LG called me to say that they will prorate it by giving me $676.00. After all that was put into it, that comes to $440.00 and I have to send mine back. Hmm. I told LG that this is unacceptable. Her answer, Well sir, its a man made product, so I laughed in which I replied, So if I purchase anything from LG and it craps out after 3 years, I am supposed to just accept that Oh well! Its man made? My fellow consumers out there, beware. Life is not good with LG.

Model LMWS27626S, Production Date was Feb 2021. Bought on March 21, 2021 from Home Depot and was delivered almost a week later. 3 Days ago, noticed water began to accumulate down in the freezer section... Simply put, the fridge stopped working. Just today the technician dispatched by LG showed up and after performing his diagnostics, he told me that both the Main Board and The Compressor are bad and theyll need to be replaced. Imagine a 3 Month Old Appliance from the date of production going bad and to think weve only had this in our home for 4 weeks.This experience just gives me no confidence in the LG Brand at all, yes they are nice on the surface but trash in the inside. Now well be out of a fridge for the next week until the parts arrive. At this point I dont even want to keep this appliance in my home because I know it will break again. Luckily I bought an extended warranty but even so, no amount of warranty will bring the confidence back towards this brand.

I bought the LG washing machine in April 2011 and continually had issues with unbalanced loads. Now after receiving the UE error code and trying to rebalance load, I am now getting the OE code and it wont drain. After further research, Im just finding out this product was recalled. I never received any notification. LG is sending someone out tomorrow. Well see how this turns out. But dont think Ill buy LG products.

I brought a LG double oven stove LDE5415 beautiful looking! Not impressed. The stove knobs are on the front and are very easy to turn on, accidentally by pressing them. This is a very dangerous, as it has happened to me twice! The oven racks are hard to put in and the easy clean feature doesnt really clean up messes easy! I have email LG and havent heard from them on the issue of the knobs! I would think that a company like LG would put some kind of safety feature on the knobs!

I had problems with my LG Washer and Dryer. The supervisor told me, after only 1 year, they dont stand behind anything but the motor in the washer. So now Im faced with buying a new one after just spending $1,500.00 or fix the machine yearly (yeah crazy right?) So, I would like to just warn everyone buying these machines. Dont do it. Please spend a couple more dollars on a good product from Kenmore. You will save time, money, and aggravation. I will personally never buy anything from LG not because all their stuff is junk, but because they dont stand behind their products. I hope this review is helpful to people thinking about buying from this 29 billion dollar company that is just out here to make a fast buck and doesnt care about the consumer buying the products they make.

The freezer compartment is large, lots of room. The refrigerator itself has lots of space in the door for a gallon of milk and other large containers. It has 2 drawers that are pretty big for deli/Vegetables.

Ice machine was my favorite. And the storage. Has great room for lots of food. Big freezer. Drawers have great space as well. The temperature gets really for both fridge and freezer. Ive always have loved LG products. I have no negatives to say about all LG products.

Was a good refrigerator till the compressor went out. Been out for over 3 weeks and we received a new compressor but when the service tech came out to repair the refrigerator he noticed the wrong compressor was sent. Now we wait again.

I just purchased a new LG washing machine WF-T1262TP. The spin cycle is inoperative in that the tub wont spin. I have redistributed the laundry but it does not help.

Large burner stopped working. Part on ordered 3 weeks. Called to find out where part is & they do not know; however, I was also told that part not been released for shipping (?!?!). Now the entire oven, burners, etc. stopped working. Purchased 10 warranty but was told it does not cover the top of the stove.

Bought our LG French door refrigerator Sept 2017, July of 2018 our fridge stopped working. Customer service is horrible. With every call we hear that we will get an email in 3 to 5 days and that there is no one to service it in this area so it will take longer for someone to come out. We never receive the emails and have put out 3 calls to them each time we are told we are on the list. After the second week of waiting, our fridge has started cooling again and we are unsure what to make if it. Nervous to use it since we are unsure if it will stop working again and we will be out more food items. With a fridge less than 1 year old that we are still paying for we are truly frustrated! It has now been 3 weeks of waiting and still nothing. Our fridge is under the 1 year warranty but what good does that do if nobody comes to fix it! Buyer beware!

LDC22720SW - Since purchased 4 years ago the icemaker spits out ice all over floor whenever open freezer. Should have complained since reading reviews and see it happens to everyone but never resolved issue anyhow. Took out extended 3 year warranty and refrigerator & freezer totally fail two months after warranty up. Unit is only 4 years and two months old. Not worth a circuit board replacement of $400 or even a service call of $250. Will never buy another LG appliance.

LG 4 door French Door Refridge. I purchased a Refrigerator in December 2016 which makes it 3 years old, in April 2019 I had to have a new compressor installed already, now both the freezers are creating snow and ice and I cant open the drawers. I called and they told me that I had to defrost the entire refrigerator/freezer first and wait 8 hours. Not only did I do that I waited two days to make sure everything was dry, once I determined that it was, I plugged the unit back in, overnight it started to create ice and snow again. I called back, after 45 minutes on the phone with someone I could hardly understand, giving them every number possible and all the info, they pass me to the scheduling dept to have someone come out to look at it, they charged me $125 up front service fee just to have tech come out to my home, that does not include the repair or parts, really!This is only a three year old appliance, that has had problems already, what piece of junk. I am 55 years old and for once in my life I was able to afford a better product, well that was what I thought I was getting, paying a heavy price for the refrigerator, I thought LG was supposed to be a great product, well WRONG, they truly dont care about us, they want us to do all this troubleshooting first, I dont pretend to be an engineer, they should be sending out a tech for free especially for a three year old unit. I am so disgusted with LG. I will never purchase any of their products again. I am sure this refrigerator will cause me so much grief and money that I will have to get rid of it. And furthermore, I have a 20 year old GE refrigerator in my garage that I have never had to have any service on and it stills works great, just a little rust on it, so I moved it to the garage, It beats LG for sure. BUY AMERICAN FOLKS!

We purchased and LG refrigerator and dishwasher about 2 years ago. Have had nothing but problems with the refrigerator, but it is working for now. The dishwasher will not clean the dishes. Because it is out of warranty, I called to get a service appointment set up only to be told that the price which I had been quoted by two of their representatives had gone up over $100 when I finally got to the department which could schedule the service. $100 in less than three minutes? I was told that it was due to sales tax. Total nonsense as nobody charges over 60% tax and we dont even pay tax on service calls in this state!After calling back, I managed to get the price back down to what was promised and secured an appointment for the next afternoon. The next morning I received an overnight-mail package. It was the pump for my dishwasher which had arrived before the technician could even look at the machine. Obviously LG has had this problem many times before if they know the problem before they can even look at the appliance! Why was there no recall of the defective part if the problem is that common? This company is to be avoided at all costs. They will lie to you and will do absolutely anything to avoid accepting responsibility for their worthless products! If there were a negative number of stars with which I could rate them, I would.

LG WT4670CW Clothes Washer - This machine is alleged to be self balancing. If it fails to spin in out of balance, it refills the tub, churns a bit and tries again. It may do this several times and not succeed. At which point it leaves it up to the user to shuffle clothes or remove clothes to continue. It is likely to fail again and go through additional cycles attempting to balance. This uses immense amounts of water and time. If it fails completely it may leave the tub full of water with no manual way of emptying it to start over. This machine is supposed to allow the washing of 10 pair of jeans or your bed spread or whatever. Good luck. This particular model is quite poorly designed. At something over $500 this item is a one year throwaway. We replaced an old front loading Gibson with this that was ten times the machine this is. We paid $100 bucks for it at a yard sale. I dont know about other LG models but this one is very poor.

The front loading washer and dryer have a tendency to pull threads and tatter clothes. Have been unable to find any snags or loose parts in the machines, but it continues to tear up our clothes and linens. The machines are a year old and have just started doing this. May need to switch back to our old brands of machines. Went back to place of purchase and they shrugged their shoulders and said this is a recurring problem. Their suggestion was to call a tech and spend $250 for a service call.

LG washing machine steam and direct drive - The paddles have broken and the ones supplied are not fit for purpose. Do not buy these machines or these paddles as you will be pulling your hair out. And talking to LG for 45 min. was a total waste of time.

The ice maker barely makes enough ice to keep one adult hydrated. The Ice Plus feature is a joke and never works. The drawers in both the refrigerator and freezer sides have already broken and its not even a year old.

I bought an LG gas range in 2008! From the beginning, I have had nothing but problems with it. To get anything done about it, you have to spend hours on the phone and literally fight for something to be taken care of. Now, in 2013, I have peeling knobs on the range. The plastic on the stainless steel knobs is warped, cracked and coming off. My goal for a stainless range was to look nice and professional; now it looks **! I called thinking they would help me. Guess what? Nope! They will do nothing, but they will sell me new knobs at about $70 a pop. Yes, for one knob! Can you believe the insanity and the nerve? We own a restaurant, and I can get a commercial knob for my range for $10. This company is awful. I told the customer service representative I spoke with that I buy a lot of equipment for rental properties and I will never, never buy an LG appliance again. She didnt really care!

My LG LRE3083ST Electric Range worked flawlessly for the first year. Then the controls quit functioning properly. It was intermittent at first. Sometimes I had to reset the circuit breaker to turn off the oven. Then the stove top controls failed. I could turn on only the rear burners. I contacted LG customer service thru their website. The reporting process was cumbersome, but LG agreed to send a repairman out to fix it. The repair seemed to be good. The oven and stovetop both worked. That was 6 weeks ago. This past weekend the stove top controls failed again. Today I contacted LG. This time by phone. The customer service person was friendly, but after conferring with others there, she politely told me that any future repairs would be on me. I have been an LG television and appliance owner for over 10 years. I have never had an LG appliance fail so miserably. This problem is likely a quality control problem, but LG does not acknowledge that. The control boards that the repairman installed in January failed before the end of February. The boards must be defective. My respect for LG just took a big hit. I will no longer recommend the products and will consider other alternatives when I replace my 15-month-old range. I will not pay to repair it because it will probably fail again.

I purchased an LG refrigerator from Home Depot. Most expensive refrigerator they had on the floor was $2800. I have had nothing but trouble with it. It has leaked 4-5 times ruining my floor and now it is not cooling or freezing. No one here in Cheyenne will even work on LGs. The repair business report has difficulty obtaining parts as they have had customers waiting for over a month to get parts so they will not service them. I am left with either cutting my losses or having someone come from over 60 miles away try to come and service. Be aware. Do not purchase LG because of their poor availability of service and parts and poor quality.

I like that refrigerator was stainless steel. I really like the LG brand. I chose to purchase it because it is a great brand and Ive had a great past experience with them. It is very reliable and I like the way that it looks and operates. There is NOTHING I dont like about it. I trust the LG BRAND.

As a follow-up, after contacting my local TV station, they came out to film my washer in action. They then contacted LG and told them the review would run at 10:00 pm unless they received a reply from LG (up to this point LG ignored them). Wow, LG called him ASAP and offered a full refund! Push, push, push! I filed a complaint with BBB, LG and local news. Next step was a class action lawsuit. Home Depot is backing me in this refund. Hang in there and do not give up. I worked 24 hours every week to get this refund and to let them know they are not superior.

I purchased a LG washer and dryer set 3 years ago. There was a recall on my washer. I was never notified and this caused my computer board to go out. My clothes have been locked in my washer for 5 weeks. LG sent the recall part, but not the computer board. They have me on hold for 20 - 40 minutes and do not provide service. NEVER PURCHASE LG APPLIANCES. They are defective and the company does not back their products and customer services is non- existent!

Getting the run-around, first, it took 8 days to get the refrigerator fixed. Now I cant get a food reimbursement voucher. Been dealing with this since 25 April 2019. Will never buy LG products again.

Horrible customer service. The refrigerators never fall apart, they are wrong. The refrigerators are crap. I have one that’s three years old and three compressors later and they still won’t help me out.

DO NOT BUY LG!!! We purchased an LG French door refrigerator in early 2016. This was a $2500.00 model but we thought we were getting a quality product. The cooling system completely died in Dec. of 2018. Less than 2 years out of this refrigerator! We immediately called LG for service. 3 weeks later and 5 canceled service appointments later we have yet to see a repair technician or have any resolution to this matter. I have spent countless hours on the phone with both LG and their service company AE. Both have given me endless runaround and not been able to tell me why all of our appointments were canceled nor find a technician to service us. BUY ANYTHING BUT LG. HORRIBLE PRODUCT. HORRIFIC CUSTOMER SERVICE!!!

The microwave cracked pieces went into food I was cooking. I made at least 5 calls to LG co. They said they would send someone out to fix it, no one came. This happened every time I called. I called Best Buy where it was bought, they wanted us to take it down and deliver to their geek squad. I only own this microwave for 6 months when it cracked. To this day Im stuck with a microwave that is still cracking and LG will not help us out to either fix this one or give us another. I also bought an LG double oven range the same day, it also has a peace of oven glass chip, and still LG will do nothing on that issue.

Back in November 2006, my husband and I remodeled our kitchen. We purchased all LG products, refrigerator, dishwasher, electric range, and microwave oven. I have had issues with each appliance. The refrigerator, the ice machine broke and leaked ice water in the entire freezer section and kitchen floor. The microwave oven handle has cracked. The dishwasher does not clean the dishes, and the soap dispenser always has caked on soap residue. As of this date, I have not had an oven for over a month. The keypad panel stopped working, the wrong part arrived. I did contact LG and placed a formal complaint to the customer service representative, I have had no response. I will make sure that everyone that I come in contact with will know that LG products are not reliable and their parts are impossible to get.

After posting my review, LG scheduled a service call for today (Monday). The technician called under the impression and according to the service call that the refrigerator was not cooling. I advised him that the refrigerator was running perfectly but no one had picked up the faulty door yet. He wound up picking up the door and hauling it away. I am very thankful that he did so, because I know he wasnt required to. All in all, the technician went above and beyond to do that, but I feel like it was only because I was the squeaky wheel. The issue is now resolved, but I still stand firm to my review. I will not purchase an LG product again.

We purchased our LG Tromm 3 years ago. The first thing that happened was the boot on the opening that the door fits into ripped. It was replaced with a generic part because LG apparently stopped making the original boot. The repair person, recommended by LG, came and installed the new boot and it didnt fit properly. After he left, we did a load of wash and all the water drained onto the laundry room floor and down into our finished basement. They came back with another boot, apologized but did nothing about the water damage and the second boot worked. The moldy smell is nonstop. We do a monthly bleach tub clean and have used the pucks you can buy to clean front-loading washers, but nothing works. I wipe out the fold in the boot constantly because gunk accumulates in it. I drain the washer from the little hose in the compartment at the bottom often and clean out the trap. My clothes smell awful. Im not sure on what to do with a 3-year old washing machine that makes my clothes worse smelling than before they were washed.

PAID 1900 FOR HIGHLINE UNIT. Unit fan in freezer went out. Took 3 weeks to get part, lost $400 in food. Home Depot was helpful after screaming at them. Now fan out again and all food lost. Out of warranty and they want to send their people to my home. Awful service and awful appliance. No help and left with mess.

Years ago, I purchased matching LG Front Load Washing Machine (2233H) & Gas Dryer; cost approx. $2500. At first, my biggest issue was that the Dryer (largest capacity), could not/still cannot effectively tumble my California King sheets. As such, I still have to stop the cycle mid-way, untangle then fluff the sheets and restart the cycle! With my OLD top loading basic Whirlpool machine, I never had this problem. As for LG Washing Machine (2233H), after about a year, I developed serious and long-standing sinus issues but never thought of my washing machine being the source of the problem, until it began to smell funky and I did some online research. I found that this machine and other front loaders have issues with mold; however, I thought I was exempt from this since I always a) always keep the door open; b) frequently run the tub clean option and c) regularly clean the rubber rim!One day, I was reading an article about children, who had been admitted to the same hospital and later died; it was proven that these already ill children were given linens with mold spores on them. With already comprised immune systems, the mold spores entered these childrens sinus cavity then attacked their brains and, in turn, killed them! The laundry facility that was used by the hospital was found to have a mold problem!! So, I became more diligent with my washing machine. I took bleach and vinegar and tried to clean not just the rubber rim but further inside.Tonight, I was also fed up with the fact that bleach and softener never dispense. So, I went online and found an article stating that this part might be clogged and to take the dispenser drawer out then clean it. To my surprise, I found BLACK MOLD on the underside of the drawer as well as in the machine opening [where the drawer fits into]. It is so ingrained into the top underside of the opening that I cant get it off. I am now more alarmed about health issues that this washing machine Black Mold problem has been causing and might still be causing. So, I went online again and find that LG and other front load manufacturers have just settled class-action suits for this issue but not admitted any fault!!!! LG never sent any notice to me and the deadline has just expired. Furthermore, the settlement to each machine owner is pathetic, especially, considering 1) initial cost of these machines and 2) replacement cost for a new machine [as you will never get rid of the black mold throughout the existing machine]. Government needs to protect consumers from big corporations abuse since attorneys of class actions are the only ones who benefit.For this specific issue, people need to contact their local politicians to work on behalf of their constituents to get lemon laws passed in respect to these defective machines, which manufacturers continued to produce and sell with full knowledge of the serious potential and probable health risks to consumers [adults, seniors, children] due to exposure to common black mold formation. Manufacturers of machine models found to have black mold should be mandated to replace each of these machines with top loaders of the consumer choice.

Newer LG stainless steel dishwasher came with home we purchased 2011. Had to fix after two months of move in. It wasnt draining. Fixed then it had to be fixed. A few months after that, it wouldnt turn on. It has constant mold problem. I ran with bleach, I wipe between rubber molding inside where mold is with bleach, run vinegar cycle clean. Find mold on cups and mold grew all over wood handle item. Some rust on inside sides, 2 hour run time. Power button is way too sensitive, starts on own as bumping against it starts it. Also the tines on bottom rack are so close that front part bottom rack is unusable and top rack doesnt hold glasses well, had several glasses break. Bad design all around, bottom rack is very low to floor. I would never buy an LG dishwasher.

I purchased a top of the line three thousand dollar plus refrigerator in February 2014. The refrigerator and freezer stopped cooling. All of the lights work and all of the lights, indicator lights on the door panel work as well. I was away for the day and arrived home late in the evening so I did not go into or look at the refrigerator. The following morning, I noticed water dripping from the water and ice dispenser only to realize that everything in the refrigerator and the freezer defrosted and reach temperatures causing everything to spoil. I immediately contacted LG and they ran an over the phone diagnostic only to tell me that the unit was not operating properly. I could have told them that.When I said that I live in Arizona in a rural area and need emergency assistance, they stated they could not get anyone out to be for the next 4 to 5 days. How am I supposed to live without a refrigerator? They also told me that they hold no responsibility for all of the ruined food. This unit is still under warranty but that does help my situation as their commitment to service in unacceptable. When I went to purchase this top of the line unit, I was told by some folks not to buy an LG refrigerator as two separate folks stated they own LG fridge and have had nothing but problems. When I researched the reviews on this fridge, it received high marks. Taking that into consideration and the fact that the two folks who had problems with their units had them for over two years, I figured that LG made the necessary improvements to their refrigerator so I went ahead with the purchase. In summary: I will never again buy any LG product. I will never recommend an LG product and I will inform whom ever I know to stay away from LG no matter what the reviews state as I am not confident that they are authentic.

We bought all new higher end LG appliances. Dishwasher, range, refrigerator, and microwave. Fridge had a catastrophic failure at just over one year, luckily we bought the extended warranty. Then the ice maker died at about year 4. The micro broke in the first year (under warranty) and again at about year 3, (I was able to fix). The dishwashers rack rusted out at about year 2, again warranty and then the dishwasher just died at year 5 and may be too expensive to repair. The range has been problem free. The entire line of appliances appears to be inferior with regular breakdowns. Now that we are out of warranty we will replacing with different brands as things continue to die. All in all we are very dissatisfied and will never buy LG again.

Electric Range model number LDE3017SW. After only using my electric range a couple of times, I noticed steam and grease lines inside the door between the two glass panels. These lines and this film and grease have continued to cover the inside of the double paned window. My range always looks dirty as if I need clean the door windows, but the grease lines and steam lines are on the inside. I called to ask them to come to fix the seal or replace the door and they said they are unable to do so unless I pay someone to come take the door apart to clean it. I should not have to disassemble the door to clean it. The seal between the window panes are faulty or defective. I had my first Maytag range for the first 34 years without anything beyond normal wear and tear from use. This LG one cooks and bakes well, but has this issue which is hard to look at everyday. Also, the top is white and the burner glass top areas already have stain. This is not as big of an issue for me as the streaked windows in the door. LG has refused to send anyone out at their cost when this is a manufacturers defect.

I currently fighting with LG on my stove (LRE6383ST). Hey has anyone every dealt with LG, for warranty on a range? It only 6 months old, my convection oven has stop working on Easter Sunday 2017. They first told me that they would replaced it with a new stove. Now they are given me the runaround for weeks, now they tell me that is going to be another 3 to 5 business days before they know what or how to replace. They said they would repair it but we are too far away for the nearest repair person in Yorkton which living in Raymore we know that there is no repair people to help. Im so angry I was thinking of buying the fridge to match but not now.I waited for 4 weeks when I bought it because they were on back-order. Actually all appliances were due to all companies sending everything to Fort Mac after the fire which was great for them but not for anyone else. All I want is a new range that works for more than 6 months. Now LG said they would give me a store credit only after I send my stove to them in BC and what the hell am I to use till I get a new one. There is another problem. None of the LG RANGES are available nor can they tell me when. It could be months which is not acceptable. How can I cook for my family of 5. The store where I purchase this stove is helping me to deal with LG. LG you need to make this right!!!

We bought an LG French door refrigerator in late 2017 and it worked without too many major issues, until October of 2020. In October, it suddenly stopped cooling. We called LG to have repairs made under the 3 year warranty. After many delays, they found a repair company in our area to come out to do the repair. They said it was the compressor, ordered a new one and replaced it. The refrigerator still doesnt work. We have been without a refrigerator now for over two months (for a four person household). I have called LG nearly every day, for the past 6 weeks. I have been elevated to the Executive Service response team. What a joke. I receive a different answer every time I call. After about a month of trying to find an authorized repair person to look at the refrigerator again, LG finally agreed to simply submit a claim for Alternate resolution; i.e. replacing the refrigerator. The claim has been submitted now at least 4 times; there is still no decision on whether or not they will honor our warranty. Every time I call (nearly every day now) I am provided with another excuse as to why there is no decision. This has been the worst consumer experience of my life.

Like the lighting; like the french doors; like the size. Have had problems with ice maker freeze up; frost build up around the door vents that feed the ice maker and most recently a complete failure of the cooling to both refrigerator and freezer compartments. Entire food contents had to be discarded. A major nuisance for a refrigerator with this price tag. Waiting for warranty repair. Will see how that goes.

LED lighting, touchable black stainless steel, the layout of the shelving and 10 year limited warranty. I have used LG products before and have always been satisfied. The refrigerator was also on sale for a great price. I would recommend this product to friends and family. It had most of the features I was looking for. I have been very happy with all the features of this product and cannot think of any thing that I would change or add. LG products are very well made. I looked at several other brands and styles and choose the LG. I really liked the sleek look. The shelving layout was better than what I was looking for and the price was great. I was very happy with this product. I would say all my expectations and then some were met.

Purchased LG product in November 2014 and it did not even last 5 years. Compressor is not working and cost of labor to replace is over $700.00. LG will only assist with cost of repair for 36 months. It is evident that LG does not produce quality produce. If LG invested in a quality product, then LG would stand behind its products and company would offer assistance if their refrigerator stopped working after 4.5 years.

I purchased an LG Dishwasher model number LDF6920ST from Home Depot. This unit looks great and is quiet, however, it does not clean and does not dry your dishes. The internet is flooded with similar complaints about this model. When you call the LG service department, they are nice enough but will only offer to send a technician to check it out. What are they going to check? Its not broken! It is a pathetic design that has been compromised by all the emphasis being placed on energy efficiency.I am out around $700.00 for the unit which does not account for installations costs and the grief incurred!

My LG French Door, Two Drawer Freezer-On-Bottom LMX25964ST/02 - Purchased in 2011. This unit has had numerous technical calls due to icemaker not working (replaced x2), compressor replacement (replaced x2), a clog in the copper line that the tech said is quite frequent for this unit. I have thrown our SO, SO much spoiled food and have suffered water damage on my hardwood flooring. The LG Customer Service is Terrible! The Philippine call center people keep saying I am so sorry for your trouble! and the Alabama center of supposed managers are beyond rude! Jessica actually told me that I could take it or leave it when I was trying to determine if it was even worth having yet another LG factory service tech come! Put on hold forever and Jessica just sounded bored with all I had to say. Well, now I will say it, loud and clear, do not purchase LG! This is an inferior product and should have been recalled! They know it is not working. They know the icemaker, compressor and sealed system are faulty and they are in it to get yet another $375 out of the consumer with only a 90 day guarantee!! I had the service tech and at 92 days, it was gone again!! No ice!! I can live without the ice, but rotten food is a terrible waste and the mess of a leaking, hot freezer with bloody water across my beautiful floors is disgusting! LG is criminal and will Not get another penny out of me! Tell Everyone!! Worst Product, Worst service, Worst Employees makes for the Worst experience ever!!

Ive had this LG model LMV1683ST microwave under 2 years. I had my house remodeled by a contractor and spent $13,000 for new appliances. They choose LG for Refrigerator dishwasher stove and microwave. Then after 2 years later it suddenly started to making sparks and flames from one of the shelf hooks in the microwave started. If hadn’t been there in time, it had all the makings of a major catastrophe and burning down my home. I removed the metal shelf thinking that was the issue, but it was not. It happened again, and this time I unplugged the unit, and Im at the point of removing it from my wall and tossing in trash. When it comes to LG customer support or Technical support even executive services they’re useless. I’ve been trying now for weeks to get this resolved and get a replacement but as of yet there’s no resolution sight. I don’t trust this unit even if it’s repaired. Microwaves are not supposed suddenly burst into flames. I asked customer support if they would want this defective unit their home. Reply no. So then they’re saying it’s ok for a consumer to have it their home and risk harm to their family. As stated before. LG says their initials stand for Lifes Good. Should be Looking Grievous. Or LNG Life’s Not Good.

LDS4821ST Dishwasher - I was shocked to learn the time it takes to run this dishwasher: power scrub: 108-176 minutes; normal: 90-139 minutes; quick: 78 minutes; rinse only: 15 minutes. This is definitely not an energy saver.