Updated on 07/02/2021: This is review number 3. LG replaced parts twice then went off. Warranty says not their problem. Even told tech to glue part onto inside of washer. Extended warranty through Lowes. Says not their problem with either. Despite their warranty saying it will be restored to or a operating condition if it has failed due to defects in material. Gee thought I got paid $900 for a washing machine not a towel shredder. Could have done that on my own. Tech told me LG knows there is a problem but doesnt know how to fix it. My take is lg doesnt want to spend any money to redesign the piece so clothes are not getting caught in between the little plastic knob at the bottom of the tub. No need for LG to respond since they are not going to do anything about it anyways. Updated on 06/30/2021: Which consumer affairs would fix it so I can write a second note. So here goes. Its going to be a toss up somebody going to pay. Might I contemplate about taking all my towels that this washing machine tore up. And send part to or all to LG and drop part or all at Lowes. LG spent hours on phone with them after making an appointment and no ones showing up or calling. Called again more hours. Called Lowes. They scheduled an appointment. (With the same company that LG sent out the tech that I have been texting me tells me they are closed on that day the appointment.)Original Review: Complained to LG about washer tearing up to towels. Sent tech out who called company and explained problem. He was told put glue on the center piece. Two weeks later tech came out replaced center piece. Scared of covid I didnt call back for a while. The other piece messed up and continued to mess up and the tech put water proof tape inside. The piece continues to mess my towels up. No towels left. So upset about $1000 washer took for granted that the other problems have to wash some clothes twice. Only cycle to work is bedding cycle that will not tear towels up. It appears the turbo cycle throws the clothes against the middle. The plastic piece in the middle grabs a hold to towels and shreds them so the middle has had shredded threads wrapped around it. LG needs to stick to making phones. Was excited to hear about all the new fangle things the washer could do. Now just wish it would quit pretending to be a washer. Wish I had kept my old washer that was on its last legs. Now my worst fear is coming true. My dry is having to pick up all the hair and dirt the washer is getting.

I purchased an LG Model# LFX33975st Refridgerator from Lowes September 2004. I paid 2748.60 for it and also purchased the Lowes extended warranty. That is a whole different issue. This fridge never cooled like it should from the day I bought it. I would hear weird noises from time to time, several times the freezer would start to thaw out. At first, I thought my wife had too much stuff in it but that wasnt the problem. Then it would start working again. A lot of food would spoil in this fridge. Well, it finally quit cooling altogether and we lost all of the food both in the fridge and freezer. I called Lowes as I had an extended warranty and I also contacted LG. LG sent a new compressor and the wrong filter drier and scheduled the service facility to come out and make the repair. The repairman came out and found a leak in the fridge evaporator. He ordered the new part, he came out to make the repair. Now, this is going on for 3 weeks. 48 Hrs later the freezer is working but the fridge is not. So after doing a little research online, it is clear that LG has major issues with their compressors and other components that they are aware of and there are several class action lawsuits against them. I have all LG appliances in my house as the salesman at the store told me how good the LG products are. I am very sorry I purchased these products and will never buy another appliance from LG or Lowes.

Bought this refrigerator 2 years ago and have had problems ever since. Freezes up to the point it many days to defrost it, not hours. Freezer is a total mess. Believe me NEVER under any circumstance purchase this product. The company really doesnt care! I challenge them to contact me!

LG came through by covering the repair of the faulty linear compressor and PC board. Although its only been 1 day since the repair, the fridge is cooling again. Were still out the lost food and in the interim had to buy a small fridge to salvage some items and for our basics while we waited.

Updated 09/04/2020: Every single review here on this website, there is a response from LG promising to look into the problem, its been two weeks since I sent them my information that they asked for and have heard nothing. Since then Ive had my electric range repaired. On my credit card statement they charged me $135 just for the diagnostic and $150.50 for the replacement of a Rotary Switch. It took the repair technician 45 minutes to take my stove apart and test each component. He couldnt determine what was wrong with the stove at this point. Then he went to the visitor parking lot where his truck was parked and brought in the box of parts, why didnt he bring them in when he came in, (the clock is ticking at $65 for 15 minutes)? He opened the box and took out a rotary switch, thats the plug on the knob that turns your stove on and off. He replaced it and that was what the problem was, problem solved. The time that it took him replacing the very first part that he tested without taking the range apart was like two minutes. He should have done that to begin with. Summary: it took the Technician 50 minutes to take the whole stove apart and test everything without a diagnosis and less than 5 minutes to replace the first part that he tested without having to take the whole stove apart. I was charged an additional $150.50 for that on top of the $135 for the diagnostic fee. I disputed this charge with a supervisor after calling them and havent heard anything since 8/27/20 for their review of my complaint.Original review: I purchased the $1,100 electric range 2 years ago. I use it three, four times a month maximum and already after 2 years the front right burner doesnt work. I called customer service to inquire about it and they informed me the warranty had expired after a year. I said I was very disappointed after having a stove for only 2 years that already I need to have a burner replaced. I was told that the supervisor could review the matter and that I would hear back 3 to 5 days. I heard back after about eight days with a denial and that I have to pay for the repair. Im stunned that I paid $1,100 for the stove and already and it needs to be repaired???

The control panel cracked right through the power button within 2 months of it being brand new. Every time you close the door to start a cycle, it flashes its lights and then shuts off. Ive learned to shimmy the door side to side just right before closing it in order to get the cycle to start otherwise it just beeps at you and then shuts off. If it does start the cycle, it only actually finishes it about 50% of the time. You have to clean the trap every single wash - it seems like the screen is too fine and it catches so much itty bitty debris that it clogs it completely. I cant say how much I truly hate this dishwasher! I paid for 3 year warranty and am so annoyed that I have to use it so soon. Cmon LG you bloody crooks make a product that works.

LG model no. WT4870CW dropped off this morning brand new. After delivery, delivery guy set up and did the programmed test run. This checks if water is supplied, if it vibrates excessively or drains. All looked fine until I did a small load of laundry which came out unclean. Then on second try, I noticed tub basin filled up all the way to the top and agitator didnt work properly. I even made comment that it was so quiet...well when agitator is not doing its job, its super quiet. After trying different cycles and settings and after motor started to smell like it was burning rubber, I called home depot. The sales man gave me a lesson in how much detergent to put in, reasons why clothes arent getting clean, and told me to unplug it, wait 3 minutes, then try again.After explaining Im 30 and know how to do laundry, I explained again about water filling up in wash cycle and agitator not working. He said he would call LG and have a new one out to us IN A WEEK. After already waiting a week and half for first new washer, still blows my mind when a sales person does not apologize for the inconvenience or broken machine THEY sold.Im under no impression LG will stop making worthless machines for a ton of money, but listen up all the peeps in customer service, KINDNESS GOES A LONG WAY. SAY YOURE SORRY. DONT MAKE EXCUSES OR GET DEFENSIVE. Does the machine not working say something about you? Or is it your ego that needs to blame the customer by default? Some customers are rude but others are just like you trying to do their best to figure out a solution to the small and big obstacles they face. If you cant at least say sorry or be respectful...think about finding another job that fits you better. LG fail and Home Depot fail. Pretty disappointed.

Almost two weeks without a refrigerator - model LFXS30726. The food in my veg. drawer was freezing but the rest of the refrigerator wasnt cooling. The temperature in the fridge. was 46 degrees. I called LG and they said they would arrange to have a tech. come. I hadnt heard from them after 4 hours so I called back. They said it would take 3-5 days to schedule an appointment. What? So I asked for a list of authorized service companies and had someone at our house the next day. It was determined that I needed a part and that I would have to defrost the entire fridge/freezer. One week later, the tech came back with a new redesigned panel, however our motor was still full of ice, so he installed the new back panel and said to let it sit unplugged for another 12 hours. We left it unplugged for a total of 60+ hours to make certain. We turned it on last night and after about two hours got an ER f error. We called LG and they told us to unplug and restart the refrig. We unplugged again and let it sit overnight. We started it up again this morning and after two hours, same error. I called LG three times this morning because I was disconnected after being put on perma-hold. I wanted them to get a service person here today, but of course, they werent able to do that. I have to wait until Monday to even get in touch with anyone to make another appointment. That will mean 3 service calls & 3 days away from work. Its incredibly frustrating for a 7-month-old refrig.

I ordered a Part for my stove hood (lsvc302st) in April. It is now June and theyre telling me the part is on backorder till the end of the month. Every time I call the parts on backorder for longer. Play it safe and do not buy Any LG products. Its new and shouldnt have broke this soon. I dont use it a lot.

I like that refrigerator was stainless steel. I really like the LG brand. I chose to purchase it because it is a great brand and Ive had a great past experience with them. It is very reliable and I like the way that it looks and operates. There is NOTHING I dont like about it. I trust the LG BRAND.

Have owned this LG front load washer for 2-3 years. If I could move it myself, it would be out to the curb for the garbage today. I have rebalanced this machine more times than I can count and it still just walks all over the laundry room. Nothing but JUNK!!!

We purchased the washer and dryer set. Thought it was going to be great but has turned out to be the worst deal ever. We have had nothing but problems. We have same issues everyone else is having, uneven load, uneven balance. Takes forever to do one load of laundry. We paid a lot of money for the set. Now looks like we are going to have to buy another set but different brand. Anyone thinking of buying these please dont waste your money. LG needs to make this right for their customers. I will not purchase LG anything now.

Purchased LG model LFXC24726S counter depth refrigerator in late Sept 2016. All was good until April of 2017. The ice maker started leaking and would freeze so that the ice bin could not be removed. The water would leak out onto the front of the refrigerator causing the panel to be discolored and the bottom drawer on outside to be constantly water spotted. We had a repair man from Famous Tate replace ice maker. Same thing happened. He said the whole door had to be replaced. He ordered the door in early May. It is now August 26 and still no word from them. We also contacted LG and they promised to have someone get back to us in a few days. That was 10 days ago. We plan to go to Famous Tate today and try to get something done about this issue.

We purchased our Kenmore Refrigerator in April 2010. The door gaskets/seals continually fail. Sears has refused to replace the refrigerator. The door seals have been replaced 5 times now in the almost 4 years weve owned it. The problem is the door gasket/cam/holder design. Without a redesign of these parts, they will never be able to actually fix the problem. All they can do is replace the parts again. Now Im at an impasse; Looking at the refrigerator reviews and problems, I dont think there are any Good refrigerators made anymore. Our original GM Frigidaire lasted 27 years with approximately 5 replaced defrost timers in that time before the compressor gave up. How did things go from lasting 20 years to lasting hopefully 5 with the new appliances? Even the appliances made in the US dont seem to last anymore. Im very frustrated and angry with the situation. Were currently looking at going with a Sub-Zero refrigerator.

I purchased an LG range on 11/08. I bought the extended warranty plus 1st year warranty from LG. Problem with range reported to warranty company on 12/11. Appliance service company tried to repair on three different occasions, receiving parts from LG. The range is discontinued and the part cannot be obtained from LG. The warranty company does not want to replace as per contract to either repair or replace. I gave LG the responsibility to settle claim. LG wants to pro-rate product because they only guarantee the first year. The warranty company does not want to replace because they cant get the part from LG because this range has been discontinued. I paid $1,799 for this and I feel it should either be replaced or I should be reimbursed for the full amount.

We bought the LG WT1701C washer and matching dryer for a new house. I started to notice the clothes werent getting clean, even on the Hot setting. I felt the water, and the in the Hot setting, the water was barely tepid. A service tech came to look at it and informed me that most of the new washer brands have a top temperature of 100 degrees. I was shocked to find this out. He did inform me that selecting a different wash cycle than Normal, like Bright Whites or Oxi Sanitize, will give you water thats hotter but those cycle times are longer.Also, in the Normal cycle, it seems that the washer takes more time to sense the size of the load than it does to wash it. Although I saw that it had no center agitator, I assumed the washer action would be similar to the old agitators. But I have watched laundry loads that swish back and forth but sometimes the laundry on top doesnt get down to the tub that does the washing. The agitation doesnt seem to be very strong. Again, selecting a different setting like Heavy soil, will create a stronger agitation.If youre shorter than 5 6, youll need a stool to reach the bottom of the tub. And be careful about inadvertently pushing buttons once your load has started. While reaching in the washer, I inadvertently hit a button that changed the setting. I could not go back or resume and had to start over. I was 2/3 through the cycle so it was very inefficient in water and electric.So far the dryer seems to work well. Although its a nice looking set, I would not buy it again. Even with some concerns about the smell in front loaders, I would choose a front loader to make sure that the clothes tumble enough to get clean. I believe this model has been discontinued but there are newer models with similar model numbers that I believe will have the same issues.

I purchased a brand new LG refrigerator for $1,500. Refrigerator suddenly stopped working last week, spoiling hundreds of dollars of food! Called a repairman who made an in-house visit and LG customer support, both confirmed that I need a new compressor. LG confirmed that compressor is covered by 7 year warranty but labor charges are my responsibility. They provided me with a couple of authorized repair places to call. I received several quotes for labor ranging from $650-$850! The refrigerator isn’t even worth that! LG has refused to do anything to fix or compensate for this!!! What a scam, I demand a full refund and will be joining a class action suit against LG for this fraud and encourage all to the same immediately! If anyone has had the same issues you can reach me at: **.

We purchased LG dishwasher model LDF8072ST from Best Buy, along with an LG refrigerator, range, microwave, washing machine and dryer. 6 new appliances. Spending thousands of dollars with LG. Our dishwasher has not worked for months. We have called LG numerous times, e mailed LG (never once have I received an email response), and chatted online with LG. 9 NINE calls to LG to schedule service. Many more calls to discuss. Service scheduled 7 times. Service only showed 5 times. Hours on phone waiting, taking work off waiting for techs, twice no shows. Service tech says there is nothing else he can do. Clearly a defective lemon. Submitted a defective return request. Time quoted for resolution has passed. Nothing from LG. Tried calling again. Given the usual run around. We have been all summer without a dishwasher (4 months). Will never buy LG products again. Have never had such poor customer service. We supplied ALL the documentation of every call, every service report. LG is non responsive and letting the original warranty run out. I want to now file a suit against them.

LG service technician came to fix our fridge 20-25 min earlier than the 2-hour appointment window started. I said we will be there by the time the window starts (2pm). He said he may wait. I said he needs to wait because I am leaving my work because of this. When I am driving on my home road (30 seconds from home), he drives past me. It is now 2:00pm. So he left before or exactly at 2:00pm and did not bother to call me. I struggled to get my phone and call him to get back. The time is now 2:01pm. He refused to turn back. His name is Scott and he is employed by LG.

I bought an LG washer and dryer based on consumer reports/reviews, but I was sorely disappointed. Number 1 problem: Any and all clothing regardless of age, material content, or color emerges from the wash cycle looking like **. I never ever have experienced such rapid and profound deterioration of clothing and linens! It is heartbreaking to see my familys entire wardrobe worn away to the point where I am embarrassed to dress my children. These were items which looked brand new with repeated washing in my old machine and brand new high quality clothing never worn by anyone yet ever! It has extreme wash wear even with minimal HE detergent in a medium size load with extra water and slow spin speed on delicate ones. In addition, when it arrived, it was poorly color matched so the two appliances looked awful side by side (one crisp white and one grayish white). For the first week of washing, the machine stank like chemicals and it transferred to the clothing/linens. I managed to clear that up with repeated scrubbing of the gasket and religious maintenance schedule of hot bleach washes, leaving the door and detergent drawer open at all times when not in use. It was way too much work and heartbreak, especially considering the positive recommendations it gets from consumer sites and the price to buy it!

I bought a French Door refrigerator in June of 2016. It completely stopped cooling in August of 2018. Called LG who sent me through some basic troubleshooting and gave me phone numbers to technicians that arent helpful. One sound sketchy (answers the phone Hello) and insisted I make an appointment thru a non-existent website or send an email to his Gmail. One said they wont service my town. One has yet to call me back. I called a reputable but non-LG-authorized repair service who said it would cost $1,200 for a new compressor and I would have to deal with LG myself (I think to buy the compressor). Given the reviews about back ordered parts, and lack of authorized techs, Im left to wonder how long I wait for the other technician to call me back, argue in vain with LG or just buy a new refrigerator. Very open to joining a class action lawsuit. I certainly dont make enough money to replace expensive items every two years. Reading up on refrigerators, old fashioned top freezer refrigerators are a whole lot cheaper and fail less often.

We had this dishwasher for 11 mos before we noticed cracks along the top of the co tell panel. LG claims that this is surely cosmetic akin to a scratch or dent. I disagree, this is a poorly designed unit. Lowes actually did not want to cover this cosmetic defect, the repairman got it covered due to the cracks allowing moisture into the controls. Fast forward 3 mos, the newly replaced control panel now has cracks the same as the previous panel. The plastic used on these panels is apparently defective or the unit produces more heat than the panel can withstand. This is an engineering issue and not enough testing was done to notice the apparent heat issues. I am not the only person who has had this same problem, but yet LG does not want to admit it has issues.

This is my first LG. It is hands down the best machine I have used over 50 years. Its quick, quiet, easy to operate and clothes come out clean. It is also easy to keep clean. Can it get any better than that?

Purchased an LG Dishwasher Model LDF7551ST in July 2012 (serial number 205KWMK0D259). Purchased at Home Depot, that also installed it. After about 2 years the machine stopped working, with a OE error, e.g. it would not drain. The technician came and found a pumpkin seed in the drainage pump. Fixed it. After few months it did it again. LG repair service came again and replaced the drainage pump.A month later we noticed that the hardwood floor got swollen and higher. We checked the dishwasher and we noticed that water was leaking from the pump below the dishwasher. He found that a rubber hose was split where it goes in front of sump pump. He was unable to fix the dishwasher since the hardwood floor was swollen and was blocking the dishwasher. Eventually they replaced the sump pump assembly. They paid the damage to the hardwood floor. Now it does it again. It is an infinite loop. They would not do anything else. Bad product, bad company. Beware!

Our Lg electric range knobs Model number LTE4815BD are on the front of the range and if you barely bump or brush by them they turn on. We’ve had pizza boxes burn, our wooden oven top cover and other items. My son is scared to death (he is a firefighter) and said this range is going to burn our house down. We literally can have nothing on top because if there is it will catch on fire with the slightest bump of the knob.

I agree with the reviewer who wrote that they are scamming you for money. Our fridge broke twice due to the compressor. The first time we paid for repairs $350 in labor. The second time, the repair people said to call LG to get labor covered. I called. First guy took information and said he would call back in an hour after talking to the supervisor. No call 3 hours later so I called again. This person gave me a completely different story and had me do completely different steps including sending in a picture of my receipt of purchase. I did and she said someone would contact me 3-5 business days later. 10 business days later I call to find out the claim had been rejected but theyd be happy to send someone out to fix it with us having to pay for both the compressor and the labor. I told them no thanks. We would be buying a new fridge that was NOT LG.

LG Washing Machine Product WT1101CW: 1st-DO NOT BUY ANY LG!!! THEY ARE LEMONS!!! We purchased an LG Washing Machine and Dryer from Best Buy on 11/16/2012. I am writing this review on 9/28/16. I have had to have a repairman out twice and the long and short of it is the transmission & electric board went at the tune of $533.00 for parts and labor. Um I paid $629 for the machine new. I called LG several times. The 1st few times they said there was nothing they could do. Wrong answer! So I called a 3rd time & they offered me an extended warranty on parts and labor for 1 year for that repair for $385.00. So they would charge me more than half of what I paid for it??? No thanks. There is no telling what else will go wrong with it. Its a ripoff when you pay over $600 for a washing machine and it doesnt even LAST 4 YEARS. I read numerous complaints about LG like mine and worse. If we quit buying these lemons they will either have to make a better product or go out of business. Gotta go time to get on Consumer Reports and fork more $$ for a new one. Lets just hope it will last at least 5 years.

Worst gas range knobs ever. Cheap plastic knobs that peels with heat and connection to position breaks. Never had this happen with any other gas range used. LG should stand behind these knobs and replace all at no cost.

I bought a French door LG refrigerator stainless steel. The bottom freezer drawer has runs in it. I thought it was stainless steel. The control panel is peeling back and apart from a factory defect they will not cover neither of these things. I will never purchase another LG product again. Theyre all junk and they do not stand by their equipment.

I bought an “LG Microwave Smart Inverter Magnetron” at Lowe’s, the higher priced larger microwave. After a few short months it completely stopped working while I was using it to heat up food. Only use is frozen meals, or heat food / drink about once a day. The longest period of use is 8 minutes. I contacted LG and they asked for a receipt before they would refund. I sent the receipt via email as they requested. After 6 weeks, they called and said I would need to go buy another LG and THEN they would reimburse me after I sent them a proof of purchase. The problem with that is, I don’t want another LG because of the chance of breaking and going through all of this AGAIN! Also, what if I get stuck and I am then $600 down the drains. The customer service is in Hong Kong and I had a difficult time communicating. #NEVERLG!

We bought a LG Front Loader from Lowes Canada Sept 2009. We bought the washer and dryer same day and pedestals. Did a load like I do daily, went out for 20mins and came home to the washer face down on my cement floor. Took out my dryer on way down. Smashed door, cant close door now, door latch broken, front panel caved in, metal damage on both washer and dryer. 3 Struts all broken inside. Our Piping was pulled from our wall and all cracked and damaged. Why would this do a face plant after 5yrs? I have emails and phone calls into LG, awaiting some response. Terrible:(

Well, we are now scheduled for the 13th time for a certified LG tech to come look at my washer that doesnt work. This is the replacement machine for the first one that didnt work. After several calls to LGs 800 #, I was transferred to Robert in the executive call center (ha ha). At least he spoke English. He acted like he was concerned about the problem I was having and was going to help get it resolved. He talked to their techs, called the local service company, claimed to have had parts sent out and a service appointment scheduled. I was to receive a call when the parts arrived (2-3 days) to schedule a time that would be convenient for me (ha ha). Well, its been 4 days and no call, so I called the local service company and they had received nothing from LG. They had a call but nothing had been scheduled, no parts sent, and no authorization for service. Surprise, surprise, surprise!I called LG again, asked for Robert, and instead I got some silly girl that did not have a clue. I insisted that I wanted to speak to Robert and was finally transferred to him. I am not sure if it was the person I spoke with before but this time it was a new story. No parts were being ordered. They would have the tech come look at the machine and go from there. So it will be another week with a broken washing machine. It took 6 hours to do 2 loads of laundry. The machine continues to think it had an unbalanced load and fill to the top with water. Never really washes clothes, just fills, jiggles and few minutes, drains and starts over. Definitely energy efficient!

Supervisor at LG services Leon is the worst and careless person that I ever dealt with. After sending the damaged door and closing the case, knowing that my warranty would be done after few days and on purpose delaying time, was asking me for the receipt, though they have all info about refrigerator. Another way to get rid of another unhappy customer left me no choice but pay for the service... But when installation cost more than a part itself I decided to buy just new different brand refrigerator and not give them a chance to screw me up again... Part of the door came damaged first time. Who knows what happens next time...That is disappointment that LG American brand does such a bad job and have thousands unhappy customers. No matter when they made if you put your name on Brand have Pride and make quality product, but obviously LG supervisor and all other bosses does not care... Not one review was answered or tried to help customer with low quality LG merchandise. Lesson learned. In the future LG brand will never be in my house and Ill try to spread word to prevent people from making mistake by buying LG.

There is a constant nasty mold smell. This is ridiculous! Of all the washers I have had in my life this was the most expensive and the least effective. Has all these lights and noises, but the clothes dont get very clean and loading is always off and IT SMELLS LIKE A SEWER PIPE! I leave the door open all the time as instructed, but it smells like an EGG FART EVERYDAY!

I bought model LMXS30776S refrigerator in January 2015 from Home Depot with 3 years extended warranty. After 3 1/2 years it stopped cooling on 7/14/2018. Called Home Depot but they told warranty expired and they cannot do anything. After that I called LG customer support and they asked bunch of questions and finally connected with one agent. Again I answered all those questions to agent and asked him to schedule repair service. He told he cannot see the technicians schedule and he will give me a call whenever he can see their schedules. I am not sure what kind of software they are using which prevent them to see their schedules. They never called me back. They advised me to call every day between 2-4 PM CST to check any appointments available. This is really crap. Also gave another advice to work with local LG authorized dealer. They are another piece of crap. Got lot of negative reviews about them. Thanks LG. Stop selling expensive junk to our consumers. If you want to do business please work with customers not against to customers.

I purchased an LG washer and matching dryer in April of 2014 from Best Buy. I was drawn to it because of the see through glass design. I thought they were cool looking. The salesman pitched it as a top of the line product, I fell for it :-( I cry every time I start to do laundry. My clothes NEVER come out clean. Some of it comes out of the washer dry! This is the worst purchase I have ever made. My old washer did a perfect job and I wish I hadnt purchased this crap. Im out $1600.00 for something I thought would be amazing. I spent a ton of money for dirty clothes. Best Buy came out to repair it, they said the motherboard needs to be replaced. After reading these reviews Im not hopeful at all. Dont fall for LG smart technology. This washer is crap!

We purchased new from Conns December 2011. After 2 years we noticed the painted rim around the bleach dispenser starting to blister, peel and rust. Now after 3 1/2 years, its progressed significantly and also rusting around the top rim of the tub itself. ITS RUINING MY CLOTHES AND LINENS! After cleaning the tub tonight, I ran a wash clothes under the tub rim and wipe a massive amount of rust. If LG is not going to stand by their product, DONT BUY! We will never again!

LG microwave dead at 18 months!! I bought an LG kitchen suite. I decided to go with the pricier microwave which looked good and had cool features expecting at least 5 years of function. I bought Model#: LMHM2237ST. It just died one day, no clock, no lights, no power, nothing. Called LG, it is out of warranty period. LG sends me warranty extension offers so frequently for all the appliances but now I understand why. At this point I cannot recommend LG to anyone. Disappointed.

A couple times I was disappointed with dryer settings and had to run twice to achieve a complete dry. For fabric, type and weight drying time too short. Washer has some setting that dont give the option for heavy spin.

This dryer has ruined our clothing. I get so upset every time I use it, the damage it does is upsetting and ruins my day. The clothing gets stuck on the stupid lint filter because it will not go in completely, it sticks up on both ends just enough to damage clothing by twisting it until it breaks. I will never buy another LG product again, and I will be sure to spread the word. This dryer was expensive, I bought it because I expected it to dry our clothing without damage. I am so disgusted with the flaw in the lint filter.

In April 2015 I purchased an LG refrigerator model # LF S29766S from Bestbuy in Garden City, New York. On June 22, 2018 I noticed that everything in freezer was defrosted. Problem was reported to LG who referred me to Bestbuy who I had purchased 5 years warranty with. After waiting for nearly one week, serviceman assessed refrigerator and indicated that a new compressor was needed. After speaking to various people, I learned that there have been problems with LG refrigerators. If so many people are having problems, LG refrigerators should be banned.

One and done is my motto now when it comes to LG appliances/electronics. This was the first and only time I will ever purchase ANYTHING from this manufacturer. We purchased an LG kitchen suite consisting of a refrigerator, stove, and microwave. All are on the fritz. Over half of the buttons on the microwave do not work which almost makes it unusable; the 1, 2, 3, and more. The vent, power, light and even more. The largest burner on the stove is gone and the refrigerator makes an odd noise (not the icemaker). Weve had the appliances for only about 5 years so no more LG for me. Its just outside the warranty - how convenient for them.

Bought the washer all expecting a long lasting machine - 3 years into the proud ownership - the rear tub bearings went bad, I called over 25 people who work on washers. Found 4 that worked on LG, the bearing in the rear of the tub is worn out - don’t sound too bad, can’t get the parts - can’t get the tub rear assy either. So here I sit with a washer ornament in my basement out $2200 in the washer with the stands and no parts are available! This is a ripoff! The company should be made to repair these washers for this money. This is serious funds out. Not to mention the repair to this is $390 for the rear tub assy and the labor of $400. Almost $900 in this washer!

I would give this product 0 stars if that were an option. I purchased this appliance 4 years ago and while it looks great, it has been nothing but trouble. We first had an issue about 2 years after purchase - it stopped cooling in the freezer. We lost quite a bit of food but the repair was covered by the warranty. Now 2 years later, the same thing has happened except now it is both the freezer and refrigerator that will not cool. I have lost hundreds of dollars in food and have to take time off from work to wait for the repairman. And to top it off, LG customer service is terrible. I spent nearly an hour on the phone scheduling an appointment, only to have them reschedule for a day later. I am furious. After doing some research, I see that there is a class action suit against LG for just this problem - issues with their compressors. Unfortunately for me, the suit is in California and Im in NY or I would jump on that.

We purchased an LG top load model WT55101H washer in August 2011. By the following year, we started having problems with the UE feature and it would continually add water to try to balance itself. It took hours to wash. It would stop on UE several times. Finally I would remove dripping wet clothes and wring them in sink by hand. I responded to a recall letter in early February. Sears sent 4 repairmen and I made 5 appointments (one no show), always between 1 and 5PM. This went on until March. Sears spent over $1,000 to fix a $900 washer and to this day it has never worked. It kept showing UE. One of the worst features or sensors someone can place in a washer. I will never buy an LG product from South Korea and currently being sold at Sears right now.

To make a long story short I brought a LG French door refrigerator back in Nov of 2017. The unit stop working after 6 months it has been repaired 3 times since to this date I want a new unit repairs???

I bought an LG refrigerator and it was a horrible purchase. I had to have it fixed and I had to pay for a repair guy to come out six times. The last man to come out told me that the previous technician that came out didnt know what he was doing, and he was terminated because he was caught lying to customers. I was also promised by LG a voucher for thousands of dollars worth of food I had to throw out because of all the times my refrigerator broke down. I sent in the receipt and I have a copy of the email but I never heard from them again. I never received the voucher for the food. I am a single mom of four kids and for me to lose thousands of dollars worth of food is completely disgusting. I would never buy an LG product ever again. It was a fail on their part to do what they were supposed to do and its taking everything inside of me not to go to the Better Business Bureau or to contact my lawyer regarding this.

This LG refrigerator is huge and it keeps things cold. It is easy to clean and the freezer is ice cold. The shelves are easy to remove and put back, and its easy to rearrange as I want.

I have always bought LG products because they seem to last a lifetime and they look great in my kitchen. My washer and dryer are both LG and they play a little tune when my laundry is finished. I have gotten great compliments from friends and family alike on my washer and dryer. I plan to purchase a LG side by side to replace my current one as it is over 22 years old and should start giving me problems soon. But, I have not had any problems during this 22 years of service. I look forward to getting my new one.

Purchased LMXS30776S/02 fridge from H. H. Gregg in May of 2016, actually delivered in July. We were replacing a 10-year old Frigidaire gallery/professional side-by-side that was difficult to open fully due to our kitchen configuration. Aside from an occasional evaporator fan failure ($10.00 and 20 minute fix for a novice like myself), it never gave us a single problem and was a beautiful unit. The salesman raved about the durability of the LG linear compressor. We opted for a 5-year extended warranty (which is now defunct as the company that services this will not answer customer requests via their web page... which is the only form of contact).It began on 04/16/2019 and ended in the complete lack of cooling sometime around midnight. The fan is running, compressor is running but noisy, no cooling, coils room temperature. I attempted to contact LG, but they dont answer the phone... They send you a troubleshooting email and then refer you to expensive 3rd party repair services once out of the 1 year (criminal) parts and labor warranty. Looking at parts, a compressor for an average fridge (in a kit with isolators, drier, harnesses, valve, etc) is around $150.00 for the average Electrolux/Frigidaire or equivalent. Sure, there is some soldering.The same bare compressor for the LG is nearly $400.00 (because you can charge what the market will bear, forget being fair). The drier is an additional $60.00. Im guessing that installation is basically going to be less than the total of the parts as is customary, and then there is the charge for vacuuming it down and installing the 4.76oz of R134 refrigerant. Not to mention the warped subfloor under our fridge from the ice in the ice maker melting everywhere and the loss of a few hundred dollars in groceries. Again, criminal. There was a class-action lawsuit, however our fridge was brand new when this witch hunt began, so we had no reason to look for such a thing. Now that it has failed prematurely, I learn that warranties were extended for the few rather than the many. All in all, Id like to thank LG for being so classy about ignoring this issue and the customers who paid a small fortune hoping that you actually do get what you pay for or at least be treated fairly when a problem did arise... just to find out that a college dorm fridge was probably a better deal. Thanks, LG. I hope your reputation eventually catches up with you!

3 hrs + to finish a normal wash cycle. Soap dispenser not emptying properly. Not enough water in drum to clean clothes. Sometimes the clothes have dry spots on them. (No. The washer isnt crammed full.) Run Run Run away... I had a Maytag front loader when they first came out and I loved it... too bad I left it with the sale of the house.

Faulty product and pathetic after sales service by LG Care. The side by side door refrigerator supplied to us has technical fault. There is continuous sweating of water and formation of frost (although the company claims it as Frost Free). No correct solution given either!!!

I purchased a brand new LG linear compressor French Door with the glass sneak peek feature on July 23, 2021 from Best Buy for $3500! In early December – Just 5 months later – the refrigerator stopped cooling. It is now Jan 11, 2022 and I have had 5 LG technicians come to my home with 5 different possible causes from – You must have left your refrigerator open- to – Maybe YOU spilled something down into the ducts causing the compressor to die – to – The doors are not level, the front cross strip is not balanced, and the compressor was installed wrong and is now leaking Freon! STILL, they don’t return calls and just continue to send technicians every 7 days.They have ordered at least 5 parts and still – the fridge does not get below 46 degrees!!! The freezer frosts, the ice maker drips and I am fed up. I keep calling and making complaints – I think they are due for another class action lawsuit! LG means Losing Game! DO NOT BUY THEIR REFRIGERATORS. ONE TECHNICIAN TOLD ME HE HAS NEVER SEEN THEM REPLACE A FRIDGE IN HIS CAREER! A refund is a unicorn. LG, I’ll keep calling for my $3500 hunk of metal. I’ve had to buy backup deep freezers and form refrigerators to keep milk in the house! LG – stick to washers and terrible cell phones. I was last told that they cannot replace until I’ve had 4 repairs. I have now had 5! No calls back. I PURSUE ALL CALLS AND REPAIRS.

We have a 5 year old LG oven that began experiencing issues with the cooktop 1-2 months ago. The burners will work, but only rarely. They will turn on and heat for maybe 5 seconds and then turn off. Sometimes they will work for a few minutes, and then turn off. Never on long enough to cook a meal, or if you are in the middle of cooking it will power down to barely on and you are stuck. The front larger burners work way less than the rear burners, and the left burners are way more problematic than the right. There is a heat vent to release excess heat from the oven and glass cooktop located under the control panel on the left hand side that is frying the computer components in the control panel causing malfunction. This is a known design and engineering issue.I have tried calling LG, and they tell me there is nothing they can do. I tried communicating with them on Facebook and they tell me there is nothing they can do. There are many people documenting the same issue on places like Youtube and even here. Everyone one of them, right around the five year mark this starts happening to them. There are many replies from people saying LG did the right thing and fixed this for them. New computers. New control panels. The entire back replaced. Nothing for me. Super disappointed that our $900+ oven only lasted 5 years before its going to need a repair call and expense for me.We replaced our entire kitchen with Consumer Reports top-rated LG appliances five years ago. The dishwasher is already gone; too expensive to repair that compared to the cost of a new model. Still have microwave, and refrigerator. Oven is failing as mentioned. We also have two 65 LG TVs and an LG washer in our house. Doesnt matter how long we have been a customer, LG is making this difficult.

When we went shopping for a new washer/dryer, I was upset to find that nobody carried the old-timey washing machines -- unless you wanted a very small tub that you cant wash your bedding in. I did not like the fact that these new washing machines did not let you set your own water level or preferred washing cycle (you know, permanent press, delicate, regular, etc.); nor did I like the fact that it did NOT have an agitator. I do not need a washer/dryer for dummies who need presets for the various types of loads. LOL Plus, I had a sneaking suspicion that a washer without an agitator couldnt get laundry cleaned properly.Well, as it turns out, everything I did not like about the new washers is everything that I absolutely hate about our LG top loader that we bought in 2012. I was right not to want one in the first place, but I had no choice but to buy one if I wanted a NEW washer/dryer. The load sensor simply cannot gauge the size of a load properly. It either adds too much or too little water. Most of the time, it wont add enough water to cover even half of the load. When you trick it into adding more water (by opening and closing the lid as if you added garments), it ALWAYS adds water to the top -- even for a tiny load of undies.I was told they came out with these new types of washers to help reduce water usage. Well, thats an epic fail! Especially since the machine never gets the laundry clean, which often results in washing a load two or three times. I always wondered why Downy came out with those scent-boosting pellets, which we never needed with our old-timey washer -- because these washers simply do not clean clothes and they need something to make things at least smell good. Who do they think theyre fooling when soiled clothes come out of the washer still soiled?Now, about the lack of agitator, I couldnt have been more right. I was told by the salesman that the wave force is the way the machine agitates the clothes. Well, how can the wave force work when theres too little water in the machine that it doesnt even cover the load? When it fills the tub to the top on a load that didnt need that much water, the wave force causes the clothing to get all twisted. Each piece is twisted on itself as well as twisted with other clothing items. How gentle is that on clothing?With my old-timey washer, I could wash the dogs bedding and have it come out minus all of the dog hair and any stains and smells. Not with this machine. Theres always a significant collection of dog hair, particularly on the top, and I had to begin using color bleach to help with stains and smells better, but its still not clean. Dont even get me started on how unclean undies come out. LOL Those two types of loads, as well as towels, are usually the ones I have to wash two or three times -- and they STILL arent as clean as they should be.At least the dryer does a decent job, but it makes a weird noise that has me worried it will break down at any moment. Also, I fortunately have not had as many issues with the washer getting unbalanced as Ive read that others have had, but I hope I didnt just jinx myself by saying that because it does seem to be happening more often of late.At the moment, I simply cannot afford to replace a washer/dryer set thats only a few years old. My old Maytag lasted 20+ years with only two minor belt replacements, so I certainly did not expect to have to replace a three-year-old set or spend gobs of money fixing something that, according to other reviews, probably wont fix a thing.I tell you what, though, when I do go to replace them, if the stores do not have the old-timey machines with large-capacity tubs, I will go to a store that refurbishes them and spend my hard-earned money there -- most likely on a Maytag set. Maybe I should go check them out now to see how affordable they are. I know for a fact they wont cost thousands of dollars and will STILL actually get my clothes clean with less time and water -- not to mention without Downys smell-good-dirty pellets. LOLIn conclusion...just say no! Not only to LG, but any washer like it because its not possible to PROPERLY wash laundry without an agitator. Furthermore, if youre a green person like me who wants to save on water, you will cringe at how much water these washing machines cause you to waste just trying to get your laundry clean -- and to no avail.

The LG Dishwasher is very quiet and dependable and does a great job of cleaning our dishes and pans. We have had other dishwashers, but they were loud and they did not clean our dishes very well.

Purchased a side-by-side refrigerator for $1499 from Home Depot in February 2013 and began using it in April, when our house was finished being built. On August 9, 2013, the refrigerator stopped cooling. We called LG and were told that we had to call back 24 hours later to confirm that the problem still existed. We called back after 24 hours to make a repair appointment, but the only places that would service LG in our area were backed up a week each, not because there were few repair places, but because very few places are willing to work on LG. When the repairman came out a week later, he verified that the compressor needed replacement but suggested contacting Home Depot to try get a new refrigerator through them before ordering the part, because once the part is ordered, there would be no chance of having HD help us. A very nice woman at Home Depot then spent the entire day on the phone with LG trying to get a replacement, to no avail. When I called LG back again to order the compressor for repair, I was told that I had to make another diagnostic appt, since the original repairman didnt order the part. I am told it will be 2 more weeks until the refrigerator is fixed. It has been 2 weeks since it has broken. Thats 4 weeks without a fridge. I have called 9 times to LG, 7 times to repair places, spoke to 2 managers at LG executive services (one manager, operator Sherry ID# ** told me that the failure of the compressor is not LGs fault!). In all, this is the worst appliance I have owned and the customer service team is useless. Save yourself the trouble and stress, do not buy an LG appliance.

Came recommended by family member to begin with. We liked the fridge size the most. A lot of room for veggies and other daily things we eat. The brand itself received a lot of good marks when my wife research it online before making the purchase. Customer service has been outstanding with this fridge. We made a great choice. Has ice maker with cubes or crushed ice. Everything fresh and cold, space for eggs and produce. Able to hold milk in the door. Doors fit salad dressing and the smaller bottle that need to be refrigerated. Freezer a little small seems like hard to put larger items in the freezer one or maybe 2 larger meat items. Small drawer can hold vegetables and popsicle ice cream bars but its a little small.

Our 3 yo fridge has been a total nightmare. The compressor went, we lost all the food in the freezer. That was my first problem. Then I tried to contact LG for customer service. After trying to converse with an operator in the Philippines, I was able to get an authorized service tech to try and fix it. Tomorrow will be the second time I am calling him. He has replaced the main board twice. Still I have no ice and the bread in the freezer along with the veggies are all defrosted. I AM DONE. Tomorrow I am going to my friends Printing shop and having 500 bumper stickers that Read : DO NOT BUY LG PRODUCTS, Google LG Reviews to see for yourself. $1800 Fridge junk in 3 short yrs!!!

Bought LG model LFXS30726S on December 2014 (a $3000 fridge). The compressor failed while on vacation on August 2017. Returned home and witnessed food all ruin, house smelled like some animal died inside. Late return home from vacay so had to stay up late to clear out the fridge fast and doubled bags about 8 trash bags. Family not sleep well that night due to the bad smell that permeated the entire house.Next day, got a local serviceman and he said the compressor died and its a common issue for LG and informed me the compressor has 10 yrs warranty. So I contacted LG. Horrible experience (life was not good!). First call I was given three local authorized LG repair services. First one no one answered the phone. Second and third, we dont do warranty jobs?? Second call to LG, received fresh three new numbers and got the same results?? My furious third call back to LG, LG assigned the repair to LGs own technician and said first availability will be 4 days out.Next morning after vacay, we took the fridge apart and removed the heavy houses door in order to get the LG outside to clean and remove the smell. The next several days we tediously cleaned with vinegar and baking soda several times a day. LG technician came 4 days later and confirmed the compressor is bad and its on order and will be expedited to the house the next day. The next day it took 1.5 hr to replace the compressor and the labor charge was $460 (with tax).I contacted LG executive services and informed them my experience. They replied via email saying my product is out of warranty yada yada and zero compensations or apologies for poor quality product. This was the second major issue with this fridge. 5 months after we bought it, the controller was bad (defrost timer was bad) causing the freezer to ice up and the fan kept hitting ice LOUD bangs. It took LGs technician FOUR trips/appointments to the house and TWO technicians to determine it was the defrost timer. Had to take off work to meet technicians. They replace the controller board to fix this issue. We bought a mini 3.3 cu ft. fridge (NOT LG) to get us by while the LG was out. I wont recommend LG fridge to anyone and wont buy another LG fridge.

Horrible customer service. Our new LG fridges ice maker quit working. I called to have it repaired. My appointment took 2 weeks and was between 7-9AM. I received an automated call on the morning of my appointment saying the tech would be there at 7AM. The tech called approximately 7:30AM and said hed be here in 1/2 hour. He never showed. I called again and the agent said he tried calling me 3 times and came to the house. I did not receive another call from the tech after the initial call saying he would be here in 1/2 hour. He never came to my house, my front door was open. I did not have a radio or TV on and he never came to my house. The agent said he could come back in 10 days. I asked for a supervisor and was told one would call me back in a couple of hours. Unbelievable! I am cutting up my Sears cards and will never buy anything from Sears again. I took a day off of work to be here. We are remodeling our kitchen and have to buy all new appliances and we now will not be buying them from Sears. This has been a frustrating and unprofessional experience.

LG Washer has mold and mildew inside the washer and does not come out. The machine is defective and I would like to return it for a full refund. The store should return it to the manufacturer. We all know the results of mold and mildew. Its permanently in our clothing and it has caused allergies.

First my front loading dryer drum cracked. Clothes keep getting stuck in it and they rip. Next, the front loading washing machine is mildew smelling and the rubber seal has got holes in it and water runs into the motor compartment and the door leaks. The tray you put the soap into has broken and soap runs down the outside of the washer. Our clothes get caught in the seal and get ripped. The clothes dont come out clean and sometimes smell. This set is a piece of junk! I will never buy another set of LG products from Home Depot again!

I have been without a LG refrigerator that is less than a year old for going on over a month and a half! LG Warranty is a joke in the Bluffton/Hilton Head, SC area for repair people. I am on my 2nd repair referral from LG and they too are no shows when appointments have been made, confirmed, and still not shown up. LG is not respected by industry repair people and I can see why. I am at the point that they can come pick up my refrigerator and REFUND my money! HOW WOULD THEY LIKE TO LIVE OUT OF A COOLER? We too were not informed by Home Depot that they didnt have repair people in the area when we were sold this refrigerator by Home Depot and when we went back to Home Depot were informed that we would have to deal with LG Warranty Division! DISGUSTING THAT LG GET AWAY WITH THIS IN THE USA!

On 3/5/16 while cooking a potato in my microwave, the unit started on fire. The microwave shut off and I needed to wait for the fire to burn out before opening the door. It was obvious the unit was irreparable. I contacted LG Customer Service in 3/7/16. At first, they tried to tell me I was to blame. Misuse of an appliance because I placed the potato on a paper towel. The manual states a paper towel, paper napkin, paper plate are ALL acceptable. The CSR refused to believe me until she read it herself. Finally, she agreed I was NOT at fault and told me someone would be in touch with me within the next 10 business days. I uploaded photos of the damage as requested. 10 days later a rep from LG Property and Liability contacted me. Please upload more photos, which I did. Was there any other damage? No. Any loss of life due to the fire? No. Okay, well theres nothing I can do. Youll have to go back to Customer Service. Now Im back to where I started again facing questions about misuse because of the paper towel. I was advised I would need to pay for an LG technician to come to my house to determine if it was repairable or a total loss. I didnt think I should be expected to pay for the technician since I already knew its a total loss and the photos support that. I asked for a manager. Theresa got on the line and told me the same thing except she said I would need the microwave receipt to show the technician. I explained this microwave along with a refrigerator and stove were purchased by the former homeowner just prior to my purchasing the home 3 years ago, so I did not have the receipt. Well, there is NOTHING I can do for you. Youre not the original owner. So after their appliance starts a fire, and 3 weeks of answering their questions, uploading photos, waiting for their assistance, I was advised Im on my own. They will do nothing for me.

I purchased the Wt1101cw washer almost two years ago. This could be a great machine if it didnt show UE-uneven-all the time. It takes forever to finish a wash! It doesnt matter if you are doing a small wash or a larger one. I feel that the agitator, located in the bottom of the drum is a poor design and thats why it is uneven. I have had that agitator replaced three weeks ago and now I am having the same symptoms. Repairman returning Monday. When you try to purchase the part it is out of stock-this tells me that I am the not the only one with the problem. There is even a You-Tube video showing how to repair it!! I spent a lot of money on this because of the LG name-they said it has to break four times before they will consider doing something. I have read multiple times in multiple places that people are saying the same things. I really think that this machine is defective. Thanks for listening!

In late June 2017 I purchased the fridge (LG 620L french door - GF-B620PL) from The Good Guys - Brighton and it was delivered late September 2017. First Service - the door of the fridge did not close well and when it did it did very loudly. The serviceman said it was a part was missing from the door. Did not hear for a while so got in touch and said it needed to be ordered. Second Service- (serviceman Steve) - initially said did not need part but then changed his mind and said it did. He sent a message saying part was not available and that fridge did not need part (even both said did). Door still banging closed. Third Service - Freezer section was icing. Man came out and said the drawer rollers needed replacing as door of freezer did not close well and that temperature was too high Put down to 13. Fourth Service - Came back and replaced rollers. Fifth Service - All food in the freezer section had melted (thrown out). Asked why did not alert as was told if door nearly closed there is no alert. He also said temperature was too low and put it up to 18 and that we should check fridge regularly. I am very disappointed with LG service as we get mixed messages and I only got this fridge because reviews were good. I understand that there could be a bad apple in the millions made and can accept and asked to get replacement but response has not great. I have been very patient, I did not ask or claim for damaged food and accept that bad apples exist but I am not happy with the service and response I have been getting. LG customer service did reply and were abrupt and said they were happy what they did and that was it. No apology or was I happy! (Must of missed customer service lesson 101!) NEVER LG AGAIN!

The refrigerator had a whole lot of space inside of it. I mean I could always fit two or three gallon milk jugs in there. It also was really quiet so you could never hear it like some of the older less efficient refrigerators out there. But to improve the refrigerator I would add water filters and a water dispenser. I would also add more freezer space because people freeze a lot of things like meats. Also, I would give it Bluetooth capability with a tv screen next to the water dispenser. Otherwise LG has indeed met my expectations. When they show off they really know how to make appliances look good. I think what they do and what they are good at is keeping things simple. Sometimes, these other brands have too much going on that it just doesnt do it for most people.

Within the first year of owning a new LG gas range, the 5 burner control knobs were breaking where the knob slides onto the shaft of the gas control mechanism. I tried repairing it myself and it worked for a while, but now they are so bad they need replacing. Why can it not be made of metal? This simple solution would solve the problem. While searching various parts replacement sites, the knobs are over $70.00 each to replace. 5 x 70 = $350.00 for knobs? Is this customer service and support after the sale? I am so disappointed in the quality of these knobs and the expense to replace them that I may replace the whole range on principle and never purchase an LG product again, of any type. What happens when I put the new knobs on and they crack and break? Another $350.00 in todays dollars for knobs? I dont think so. I have checked around and there are no replacement knobs of better quality available. LG needs to get their act together.

I do not like the fact that keeping the washer door closed makes your washing machine stink plus your clothes. I wont buy a front loading washer ever again. Mildew on rubber gasket around door has to be wiped clean constantly... Never again!

I was so excited about getting the French door, two drawer model. I have two complaints. First one is the shelves. I have more tall bottles than the fridge accommodates, then there is a short space behind that I can set something in but you have to remove the tall bottles to get to it. The main complaint is the icemaker. The ice balls come out great, it makes 3 a day, however the crushed and cubed work for about a week then nothing for a week then suddenly its working again. We called customer service they referred us to the local technician who apparently hates his job. He would not even come out to look at the problem. He said he would order a new icemaker. At this time the fridge was only 3 weeks old. We had to keep calling him back to check on the new part. Then he never came out with the part until after the 3rd time he said he would come. Then he wouldnt speak to us. After about a month the icemaker quit for a week then started up again and so on. I ordered ice trays on Amazon. No way we will deal with that repairman again. And when he did come out we were really nice and friendly I even told him a few jokes and he totally ignored me. We bought it through Costco.

The LG washer is not working and its displaying the LE sign again. This is the second time in the last six months that I have had to have this 18-month-old washer repaired.

It was a very simple fridge without a water spout or anything like that. I liked that it has a lot of fridge space, there were many shelves and even door space. The light was nice and bridge and high enough that the food didnt cover it or a tall drink didnt get in the way of the light. It had adjustable temperature settings that didnt freeze the stuff in the fridge or leave the stuff in the freezer half frozen. I disliked the amount of freezer space, it left a lot to be desired, it was two shelves that were like baskets and slid out if something fell behind the basket. It was very hard to get and extremely hard to clean out. The basket design was a big flop. Yes I can complain about the fridge section whatsoever and that was my main concern since most people generally use the fridge portion of their refrigeration unit the most and the freezer is generally built much smaller for lesser needs. Most people I know eat fresh food more often than frozen food.

Please do not purchase this dryer (LG Washer Direct Drive). The washer does not clean clothes very well, the belt that is inside the door is covered with mildew/mold that cant be cleaned even with Clorox. I cant wait to buy another washer.

I was cleaning the exterior of my LG washer WM2701H with a soft dry dishtowel and the printing around the dial wiped off. Never in my life have I had any appliance that I have cleaned on the outside that the printing just wiped off. I was not using any cleaners or liquid on it. The service person I talked to said that the printing coming off was not covered by the warranty. To me that is not the point. In this day and age with the technology we have as a country, you should be able to buy a washer that when cleaning, the printing doesnt wipe off. The washer manual say that the outside of the machine can be cleaned with warm water and mild, non abrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. I guess LG doesnt care about the consumer. Im so disappointed in their non-response to problems people are having with such expensive washers and dryers. Im surprised Sears still sales LG products. Its giving them a bad name too.

Purchased this unit in Feb. 2011. Eight months later the ice maker quit. LG replaced it. 6 months later it failed again, this time on me. Two months later water supply to ice maker froze and pushed the water line out of the back of the unit, wet floor, ruined ceiling and wall in basement. 4 months later, water solenoid failed in the open position, filled the freezer with water, large block of ice and ruined food. Two weeks ago noticed the freezer was frosting up bad. Found that the freezer fan was not working. Ordered new motor. Upon returning from work this evening the refrigerator was 62 degrees, more ruined food. Called LG, said they had other complaints of the same. Offered to schedule a repairman for me. I think I need a Lemon Crusher.

LG Waveforce washer is constantly off balance. The manual will tell you that you cannot do a small load. Believe them!! Unless you are willing to put 2 sheets in with your delicates, and that sometimes doesnt work, it is impossible to wash a small load. It takes hours to complete a wash load due to the off balance signal. You actually have to babysit the washer. I often take the wash out still heavily wet to hang on a line. Would never buy this product again.

Updated on 08/23/2019: Hi this is third review about the same issue I have been having for 6 months in that LG is not fixing the brand new refrigerator that only worked for two weeks. I have been trying for 6 months for someone to show up to fix it. They then sent me an email a month ago saying they would call me to arrange a time to replace it. They didnt call. Another technician was scheduled to come. This would be the 19th appointment I have had with them and none they have shown up to. I just received another text saying that my appointment is cancelled and LG are doing absolutely nothing to honor my warranty with them in rectifying the situation. I can not say enough to never buy anything from LG.Updated on 08/14/2019: 2nd time I am writing about useless LG. I bought a brand new refrigerator. It broke after two weeks of owning it. 6 months has passed. They use A&E Factory as technicians. A&E have cancelled on me 17 times leaving me to wait at home for them and then either not calling at all or they text 30 mins before the end time. LG contacted me after I wrote my first bad review saying they would replace it. This was a month ago and now they have disappeared. Do not buy LG, the product breaks; the company is dishonest, they do nothing to help, they lie and do not follow the warranty. I am still stuck with a broken fridge with no help whatsoever. I never write reviews. I am so upset and angry about this situation I had to write this so no one else goes through what I am right now. I am utterly stranded and at the mercy of the technicians never showing up and LG doing nothing to rectify the situation. Absolutely disgusting.Original Review: Your freezer broke within two weeks of me owning the refrigerator. I have been waiting 12 weeks for someone to come and fix it. Your service provider in my area has cancelled and not shown up to any of the appointments that have been set. I will never ever ever buy an LG product ever again and I am telling every single person I know and all those that follow me on social media, on Yelp and Google and all sites to share my advice of never buying any LG products. I am disgusted with your company and disgusted I have been offered no compensation for this situation.

I bought my LG refrigerator in July 2016 and the compressor went out in September 2017. It took LG over a month to send out a repair person because nobody will work on LG refrigerators in my area due to LG not paying repair people for service calls. Now it is May 2020 and my compressor has gone out again. I contacted LG and have not received a call back. I contacted a repair person and they will not replace this again because they said LG has not fixed the problem with compressors and it will just go out again.

This is the 4th appliance (6 in total) that is nothing but crap! The model # LRE30453SB is the range that we own! I have had a technician out 4 times in 7 months to fix problems! The sensor has been replaced twice and the brain box once, and last week (11/8/2012), they were back again because of the same problem (sensor). This time, they put goop in the back of it to keep it from making the sensor noise. All I want is to have decent appliances! Luckily for me, this range has an extended warranty! My fridge wasnt so lucky. Well, I should say we are so lucky - $500 in medicine and food wasted! LG doesnt care! They wont do anything! The list goes on and on for ** appliances! The dryer and washer have both had to have repairs to them within the first year; the range, 4 times in 7 months. Now the fridge! Something needs to be done! This is a lot of money that I dont have to replace the food lost, and potentially new fridge! Do something.

I purchased LG refrigerator Model LFX28968 3 years ago. Since then I have nothing but troubles. Refrigeration section and ice maker are frequently out of order. LG repairman never solved problem saying the unit itself is defect and he cant repair it. He reported to service department supervisor about the defect, but the supervisor said to him it worked for 3 years and LG is not going to replace the unit nor will try to repair again. I got a lemon product. Anyone want to buy LG refrigerator must check the LG Service and their irresponsibility. I strongly urge anyone stay out of LG products. Otherwise, you will get stucked with problems.

LG refrigerator model LSFD2591ST - Purchased in November of 2013 for $4,500.00. Motherboard failed February 2015. We lost all of our item in both the freezer and the fridge. Absolutely no help from LG as they instructed us that the 12 month warranty had expired. We had the board replaced. Restocked our freezer and fridge only to have the compressor fail two days later. Again lost everything that we had. We went the rest of the month living out of coolers. Today 7-17-15 I get a call from my wife that the fridge is not cooling again! 5 months! Really! I called LG directly and they have instructed me that they will cover the compressor as it is still under warranty but the labor is my responsibility. I will NEVER buy another single thing from LG. JUNK... JUNK... JUNK!

I purchased an LG French door, two draw bottom freezer (Model No.: LMX25981ST) in July 2008. After only three years, the fan and motor for the water and ice maker has gone out. LG states that the refrigerator is out of warranty and there is nothing they will do to help. Really? You would think that if you paid close to $3,000 for a refrigerator that it would last a little longer than three years. LG customer service sucks and nobody should ever buy any LG products because they will end up costing a lot of money in repairs in the long run. Once again, LGs customer service is awful. They do not care! Spread the word to all of your friends, families, co-workers, neighbors, or just people you meet on the street. Do not buy LG products anymore! Lets show LG that they cannot continue to make bad products and not stand behind them!

I purchased an LG top load washer in the summer of 2014. This machine has been the cause of so many headaches and so much frustration. My daughter texts me every time she uses the machine to tell me how much she hates it. I have had the technician to the house three times in the past year and a half. They have replaced the motherboard, motor, rotor, power cord and on and on... and it still does not work. It gives UE, OE and IE messages with every load. I have read the manual. Made sure everything was level, all water filters are clean and clear of debris and have researched these problems on the Internet. There is no solution. The machine is a lemon, a piece of junk. It has been since Day 1. It is the single biggest waste of money in the 20 years I have owned a home! LG has permanently lost this customer FOR LIFE! If I could leave zero stars, I would.

We purchased this refrigerator in May 2015. Ice maker has always been marginal, but this last week after we got home from a few days away, we found the refrigerator and freezer not working. No error codes, so we tried a power reset. Still no cooling or freezing. We called the appliance repair from the store we purchased from and their technician came out and verified the compressor had failed. He said their shop would contact LG about getting a repair estimate. We had purchased a 5 year warranty, but were 15 months out of coverage. Started to investigate if this was a common problem and lo and behold, we find there was a class action suit against LG for defective linear compressors. Our model was in the affected date range, however the settlement only covered 5 years after purchase for parts and labor. We are now waiting for a repair estimate. LG compressors are not reliable. Do your own research. These fridges are advertised as saving money, but when you spend over $2000 for a piece of junk that only lasted 6 years, do the math. They are not cheaper to own. We went shopping for a replacement and told the sales lady our experience with LG refrigerators and she commented that several of her customers had conveyed the same story about failed LG compressors. It is probably going to make more sense to just purchase a new refrigerator, given the cost of repair labor. Rest assured, it will not be LG or any other LG product in the future. LG is not Life is Good. It is Lucky Goldstar. Our luck ran out.

We purchased a house 3-years ago with all new LG appliances. Recently our oven which wed used sparingly started making a strange noise. Turning on the oven to bake we observed a hole melted through the rear of oven with flames shooting out into the oven similar to a torch. The oven has installed trouble-shooting software & so I downloaded the app to my cell ph. yet after numerous attempts it failed to work. Our LG refrigerator also failed in March under warranty and I am now 5-weeks into trying to get LG to honor their warranty after an $1150 repair bill. Its now been 10-days since I remitted all our paperwork to LG upon their request and no word back - nothing, nada, zilch. The oven range was out of the 1-year warranty and due to nature of problem and faulty software we instead purchased a new over for $1050. Between the 2 LG appliances it has now cost us $2200 in 2 months. If I ever get any reimbursement from LG towards refrigerator I will revise my reviews to reflect their standing behind their products and their warranty. After so many communications back & forth I simply do not know if LG is legit or plays games with consumers - Upcoming I will update everyone on the refrigerator situation IF I hear back finally from LG.

I would give my LG dryer a zero! I have had my LG washer/dryer for about 5 years now and the dryer drum has cracked. This is crazy. These appliances should last at least 10 to 15 years! I paid over $2200.00 for the pair and I would expect it to last longer! LG should do a recall on these units and replace the dryers stainless steel drum! I will never buy another LG product again! People, you are crazy if you would ever consider buying an LG product. They are junk! Im not happy!

I purchased an LG oven as a gift for my sons family in February 2013. After 6 months the oven stopped working. My son called LG and had a repair person come to the house. He had to wait over 3 weeks for the appointment, even after offering to be home at any hour. He has small children and trying to make meals for the 3 weeks was a challenge. Once the oven was repaired we all thought it was good to go. In January 2014 the same problem occurred but this time LG said they cannot get the part (after my son and his family waited another 3 weeks for an appointment). My son and I have spoken to LG and they offered to pay us back for what we paid. Of course they refuse to replace it. It is not longer an item that they make and since we got it on sale so a new LG will cost much more than what they are offering to give us. Shame on you LG. When I purchased my oven, not an LG, and it did not work properly, not only was it replace but it was replaced the next day. I will never purchase anything made by LG again. Customer service says it all and LG does not have it. From a customer of anything but LG.

When we bought our home 3 years ago, we purchase a new LG refrigerator. What a mistake, the freezer doesnt work properly; it will only freeze when it wants. All of the inside storage bins are broken and ice maker will not make ice. I dont plan to ever buy a LG product again.

Does NOT clean clothes! Every load is 1:36 or 1:56 minutes (repairman recommend extra rinse). Washer moves from wall, dispenser doesnt empty. Clothes come out with dry spots. I was told to just wash 1 set of sheets at a time even though it holds 3. At 2 hours a load that takes all day! My bad reviews dont show up on their site. DO NOT BUY!!!

Washer - a little over a year old. LG has the worst customer support on the planet...lazy people. No help. For past 2 months, have to flip the circuit in order to do a load of wash...pricey expensive junk and we had to buy the condo size close to 3 grand...dont ever buy LG. This is one time when we should have bought a warranty...piece of junk.

I purchased all the appliances in my kitchen LG 6 years ago. The Microwave broke two months ago and Now the refrigerator stop working two weeks ago. I contacted LG and the problem has not been solve. They changed the compressor but the freezer and ice maker is not working at all. I lost so far over the 300.00 in food, and I have to purchase food outside every day for the family because I dont have place to keep my food. I spoke with the technician and he doesnt have a clue what is going on. I think that their equipment has manuf issues that needs to be addressed by the company. I need a new refrigerator from them, otherwise I will get a lawyer this week and walk to their office in Englewood and solve my problem one way or other, but I need good equipment. What can I do?

It is very easy to use. It cleans well and has lots of options that save time and water and guessing which setting to use. I Have owned and used front loaders before and this fits the bill. The only drawback, if you could call it that, is you must leave the door ajar when done to prevent a mildew smell. But that is really just normal for a front loader and this one is better than most.

This is a follow-up to a review written on January 22, 2013 regarding my LG washer. I did hear back from the resolutions department at LG who extended a prorated offer for my unrepairable washer. Whereas I feel the offer is fair, it is a year late in coming! The offer will allow me to purchase another machine. Trust me, it wont be another LG despite their good ratings on various websites. I am still out the hundreds of dollars in labor costs, plus the cost of having my clothes laundered at a local dry cleaners. As I said in my remarks on the 22nd, I do consider myself a pretty savvy shopper by checking both company and customer reviews. But this time was way off the mark. I hope and pray that my next choice in a washer, this time a front loader by Electrolux, is a wiser decision and that I wont be on a first name basis with my local repairman for a long, long time!

I bought an LG over the stove exhaust hood microwave in September 2009. Less than a year later, the door cracked along the frame. This hood was covered under warranty. Again, in 9 months, the second door did the same thing. I was referred to Warner Stellians headquarters customer service. Susan ** dealt with LG, who said too much time had lapsed since the original warranty expired. She then contacted their sales rep who came back with the same response. Therefore, Warners Stellian will do nothing about the door. I think the second door should have been under warranty because it was a new door. Otherwise, the microwave should be replaced. The plastic construction of the microwave door is defective; its failed twice, both times within 9 months of installation.

I’ve dealt with LG stuff through the years and the products that I’ve gotten seemed to work very well. Aside from TVs and others, being in the elevator business, I have bought and installed LG elevators, which were good quality products. We got an LG refrigerator and it works well. It keeps the food cool. And when it’s working right, it keeps the ice cream hard, and I like that. I was just having an issue with the food getting warm. Their technician came out within a day and a half and fixed it, but didn’t get it right on the first time. When I told them it wasn’t working, they said they could come the following day, which was a Saturday. I was impressed that they came out even on a weekend. They took care of it early in the morning and got us up and running. So I was really happy. I had a big party planned and the technician got the refrigerator all fixed up before that. It started cooling down really well, and everything was fantastic. The technician was a nice gentleman, and very cooperative. He worked with us. All-around, I was happy with the service that I got from LG. And I would be calling them again if I have any problems with the refrigerator. I’m happy that they have their own service department. A lot of times you get different companies that are servicing the product, and they gotta run to LG to get the parts. The guy we had here is directly connected with LG, so it’s part of their system. And I know, being in the business, that if you’re dealing with the in-house manufacturer, they have better availability of parts and technical support than a middleman. You get a couple of people down this chain, and now you gotta order the parts and it takes longer. But the guy we had was able to come with the parts and then he did the job, and that makes the difference. I would absolutely recommend them.

We purchased a LG LXF28968ST/02 in March of 2014 from Home Depot and the 5 year protection plan as well. We have always had issues with the ice maker. Well it just stopped working in March of this year (2020) so out of protection plan. LG technician came out and diagnosed leak in the yoder loop. Unrepairable. Turns out after more digging, there is a class action lawsuit going on against LG for this very problem! I have reached out to the class action attorneys to get resolve. I like the style of the fridge but this is BS after just six years.

I bought an LG refrigerator in 2013 and the warranty for the compressor was 10 years. In 2017 it stopped working and we spent over $700 and 5 months trying to repair it. After 4 months of the repairs it stopped working again and LG wanted to charge again for repairs and never offered to replace the unit. The appliance was a piece of junk and LG was not willing to offer a viable solution. It was a waste of money, time and food! I will never buy another LG appliance again. Terrible service!

LG Inverter Linear compressor went bad 3 weeks ago. This is my second purchase of a LG refrigerator. I love the adjustable space inside the refrigerator and the constraint cooling throughout the refrigerator. My issue is I have been without a refrigerator for 3 weeks with family coming in tomorrow. My husband called the LG service department on November 25 and they found us an authorized dealer but they are an hour south of our home. They came out on November 27 and told us our compressor went bad and would order another one. Needless to say, Thanksgiving dinner was served out of coolers and neighbors spare refrigerators.We have been calling both the LG service department and the service company that LG said would fix our compressor. The service company says they cannot get a compressor when we call them. LG service department says they have them in stock. I am not sure what is going on but three weeks without a refrigerator is extremely bad customer service. I need help with getting my refrigerator fixed and don’t know where to turn.

We did a complete kitchen makeover and chose top end appliances, or at least so we thought! The LG refrigerator is the absolute worst appliance we have ever bought. From day one there were issues and LGs customer service is non existent! Has never made ice on a regular basis, now doesnt make ice at all. The plastic drawers are all broke and duct taped so that we can still use them. Most importantly the lighting has not worked correctly since the day we first plugged it in. Some times they work, most times they dont. At one point we smelled smoke and opened the frig to find the plastic cover on the top mounted lights had completely melted off. Luckily our home did not burn! At this time our top end LG refrigerator does not make ice, has no lighting (we use a flash light to find what we need), the bottom freezer works when it wants to and our drawers are all duct taped so that we can use them. WARNING: THE LIGHTING ISSUE COULD COST YOU YOUR HOME! DO NOT BUY A LG REFRIGERATOR!!!!