Sleek and modern. Quiet. No freezer burn. Easy to wipe down interior. Energy saving. Good size. Goes well with overall style of my kitchen and house never had any service issues. Good price for quality. It met my expectations and exceeded them. It felt like a luxury purchase and I wanted to upgrade from my Maytag side by side model that I had owned for 8 years. But the refrigerator really should have and needs more shelf depth. The drawers are a little smaller than I would like. The fridge is a little expensive. The freezer space smaller than I would like. Fingerprints hard to wipe off of the surface.

Just move along, people, move along. Nothing to look at here... keep on moving, over to the other part of the appliance department, the area that has anything BUT LG. You have worked hard for your money, dont waste it on LGs products that offer a huge warranty on the motor, but rust out in under a year. Sure, theyre cute, they sing to you, they are curvy where your last washer/dryer was boxy... dont be deceived. In under a year this washer has gone from being the superstar of the house, to a tired shadow of its former self. The bleach dispenser rusted almost immediately and now, the appliance can only be used to wash dark clothes, ones that the rust stains will not show upon. Thats real nice, an $1,100 machine that can only do 1/3 of my wash. Maybe when I replace it - which will be very soon - the motor with its warranty can be re-purposed to drive a pottery wheel. Ultimately, it was designed for it - making everything it touches dirty instead of clean. Skip this washer, the dryer too. Go with Costco. At least there is some semblance of customer satisfaction there AND you neednt speak Tagalog to get it.

We purchased a Refrigerator 3 years ago $1500 as a wedding gift for our daughter. It stopped working 2 weeks ago and we have been on the phone with LGs customer service for 2 weeks with no help. They say they escalated it but cant find a company to come service us. We called and found a company who is LG approved 30 miles away and they said they can come service it but that they did not get a request from LG. I have been on the phone today for an hour and half and they will not let me talk to anyone. They also said they dont know who they sent the service request to. But said they have escalated it AGAIN. My daughter has a 1 year old that needs milk and food. My daughter also has a blood disorder and has to keep 3-shots on hand at all times in her refrigerator for emergencies. They each cost $500! We will never purchase anything from LG again. This is the worst customer service I have ever dealt with.

We bought the latest LG washer (WT5070CW) and dryer (DLGX5171W) that have the glass doors. BIGGEST MISTAKE. I used to have the GE washer and dryer, basic machines and they did a far superior job. Unfortunately it broke down and hence I had to buy a new pair. GE/Maytag/Whirlpool are the only brands with good household appliances. If youve never used a good machine before youd never realize. My clothes arent clean enough. High Efficiency is crap. It uses very little water to evenly wash clothes. I got over that hump by trying different options. Yet its very rough on clothes. It also takes VERY long to wash. My old GE took only 45 mins to do an excellent wash. The same now takes 1 hr 47 mins! The dryer doesnt dry fully. Works ok only on small clothes like small towels etc., things like bed sheets dont dry evenly. Large loads irrespective of the size of the garment dont dry evenly. I gave 1 star because its required. Its not worth any.

We have owned our LG front-loader for around 6 years and it started having problems in the last six months. The problem is that the machine fills up with water about 3 to 4 hours after use.

I want to tell you about the major issue and health problem with the top loading washer. I have been getting mold in my washer and on my clothes EVERY time I do a load of wash. This has been going on for months and it isnt going away. I run the clean cycle every few weeks hoping to keep the tub clean but it doesnt work. Ive run the clean cycle using a quart of bleach and then again using a quart of vinegar. The tub never drains properly and that is what is causing the mold. This is ridiculous and is a major health issue!!! Ive reported this to Consumer Affairs as well. This thing should be replaced immediately!!!

Perfect range-oven combo from LG. Easy to maintain and keep clean. Excellent temperature adjustment, to go along with other settings. Foods cook as they should. Looks well in the kitchen setting and I would recommend to all.

Three years ago I purchased the LG WT4870C washer -- a He top loader with stainless tub. Its been less than a satisfying experience owning it. The unit flashes the IE error code on virtually every load of laundry. Since my washer is in the basement, Im blissfully unaware of the error code. So, the wash cycle practically never finished when I expect; Ive come to count on it taking twice as long to do laundry as it should. The IE error code indicates a dirty water filter, and I wonder how I ever existed for years with my old washer -- it never gave me a bit of trouble related to water quality.This unit is so sophisticated. It can actually sync to your smart phone. Who gives a damn!! Can I start a wash cycle and add clothes as the tub is filling with water? Nope! I like to do that to save time, but LG thinks its a good idea to lock the lid so you must get all your dirty clothes inside the tub before you start. You cannot open that sucker while its working. Not happening.And, in this great freedom-loving country of ours, do I get to choose how much water to use to wash my clothes? Nope! I should be able to wash one sock with 10 gallons of water if I choose. Whether or not I have my own well (which I do), it should be my choice. Sometimes I just want to soak -- I mean truly SOAK -- something in water. The control freaks at LG decided to be clever and prevent the user from exercising this right. You will use exactly the amount of water THEY want you to use. Seems very un-American to me. In short, simple is usually better, and the LG WT4870C is not simple. Dont be drawn in by all the bright lights and fancy chimes. This unit is overpriced and the product of Big Brothers crack team of controllers. I wish I had not bought it.

Unfortunately we have the exact complaints as everyone else!! Do NOT buy LG products! They do not last and even worse is the customer service. We have been trying to get our refrigerator fixed for a month and a half. 3 times they’ve sent out a technician and 2 of those three times they cancelled the appointment the day of. Spent an hour on the phone with customer service just to be mocked by a representative (John **) when I expressed frustration that our refrigerator went out after only 3 years....Oh wow, really, 3 years, hmmmm very sarcastically!

Four and a half years ago, we purchased a new fridge from American Appliance in Madison, WI. We looked at several models and were debating between a GE Profile and a similar LG model. We were concerned about the reliability of the LG brand and asked the salesman; he said he hadnt heard of any problems and that they were reliable. We decided to go with the LG. We started having problems last year and the main circuit board went out, which was about $500 to fix.I asked several friends if they have had trouble with any LG appliances and I was shocked at how many people I know who have had trouble with the reliability of LG. I wish Id followed my instincts and avoided the LG brand. Our fridge is now incessantly beeping, even when the door is not open. Today, it started grumbling very loudly. Im afraid Im in for another giant repair bill. I really wish wed bought the GE Profile fridge.

Three door LG fridge. 3 1/2 years old and broke down 6 times. Frequent canceled repair calls and many no call no shows. Have to pay labor, LG only covers parts that must be ordered, 7 days out. Who still takes that long to order anything. Then another repair call to install the parts, and another charge. Once again, you are lucky if it lasts more than a day or two. 6 months is good. LG could care less and Sears doesnt seem to care either. Perhaps a class action suit is in order. At the bare minimum it may force LG and their poor products and even worse customer service out of the market. As for Sears, they will likely be gone by this time next year. Its clear why to anyone that has worked with them.

My LG French Door refrigerator has broken down for the second time in the four years since purchase. The refrigerator was purchased in 2008. In 2010, the control panel failed. The cost to replace it was $400.00. Recently, the fridge developed a Freon leak. I contacted LG for a qualified repair person. The repair man told me that the fridge was indeed leaking Freon and it would cost $187.00 to determine where the leak was. He went on to say that if the leak was located in the bottom of the fridge, the repair cost would be between $300.00 to $500.00. If the leak was in the top part of the fridge, it would be unrepairable.LG, a Freon leak in a 4 year old fridge should not happen. Your company should replace this appliance. Im sure that you make quality products but my refrigerator is not one of them. Surely, you do not expect your customers to pay repair cost that total the purchase price for an appliance that is only 4 years old.

I bought an LG French refrigerator less than three years ago. It stopped working on August 18 and I was told by my service person that the circuit board was dead. He ordered one from LG, which has no parts distribution other than from Texas, and said that it would be sent through UPS 3-day delivery. It has been five days and I still havent received the circuit board--no indication when and if it will ever come. Our food had rotted away and I cannot buy more as I have no alternative refrigerator or freezer.LG has no customer service credibility and the quality of this product is non-existent. No appliance should be sold without an at least 5-year All-Inclusive guarantee on it! I fault the government consumer advocacy departments for not putting this into law. I will not purchase another LG product.

I have been using LG brands for years and a very well known brand. Always changing the needs for the consumer, and all about making great and outstanding products. The refrigerator we purchased was a side by side, and I like how it was stainless and easy to clean. Also had the water and ice dispenser. Also kept everything cold and or frozen very well. Made veggies last a little longer in the crispers. The only thing I didnt like was there was not enough room in the side by side for the freezer section and the refrigerator got overcrowded at times. Especially shopping for kids during the summers.

The area around and under the bleach dispenser has rusted causing rust to fall into our clothing. We purchased an extended warranty from Home Depot and they and LG both indicated that this would not be covered and said that it is a cosmetic issue. We dont like our clothing getting rusty! DO NOT BUY AN LG WASHER OR AN EXTENDED WARRANTY FROM HOME DEPOT! This warranty (5 yrs.) is deceptive and Home Depot lied to us.

I purchased a new LG washer and dryer in April 2018. From the beginning the dryer leaked water from the door. When I called they told me not to use dryer sheets. I wasnt, Lint collects on the gasket on the door and continues to leak. Ive been calling them for 6 months. A guy came out and did nothing. He said they would order me a new door and front. In the end they never returned a phone call. My dryer still leaks water and Im looking for the Better Business Bureau information. I will never buy another LG product again.

My refrigerator stopped cooling after only 3 years. It is under warranty and the manual says that service is 365 days per year and 24 hours per day. It is a lie. After 11 days it has not been fixed and we have had no help. We have a household of 6 with 2 seniors, 1 essential worker and 3 young children. This has been a hardship and we let the company know this. We have spent many hours calling, texting and emailing without any end in sight.

LG is one of the best dishwashers I’ve use, very efficient in less water, great heating system for drying, many rinses for clean dishes. Yet uses less water. The time to wash the dishes could be in a shorter time. Mine uses 2hrs 11 minutes then the dry process. I’d buy the same machine just the as I love the fact that you rarely have to rewash any dishes regardless of the food that sticks to it. Love it!!

We purchased our first and last LG appliance and 30 days after the one year warranty had expired the fridge and freezer totally broke down. The unit was just over a year old, brand new. Well I called LG and because it was over the year they said for a tech to come out to my house would cost a lot of money and only the compressor would be covered and I would have to pay for the tech to come to the house. I contacted Direct Energy and they sent a tech with their program they have. I lost over $1,000 worth of food. I was without a fridge freezer for over 21 days.LG is very selective about their parts who they give them to, but to wait 21 days with 2 small kids and no fridge freezer its crazy. Well finally everything was fixed for 30 days and the fridge freezer broke down again and the ice maker ice melted all over the floor. Once again called a tech, I had just restocked my fridge and freezer again and lost everything. Apparently the rule bet membrane around the freezer is loose, the ice maker has to be replaced and the fridge stopped working. The unit I purchased from LG was over $3,800.00. What a wasted of money LG products are. Do not waste your money or time. We will see if it ever gets fixed.

DLE1501W - I am getting use to this new dryer but I do have one complaint. It will twist up sheets into a ball. I have to catch it and remove sheets and unwind so they will dry. I have tried a small load as well as a big load and the same thing happens all the time. Otherwise, Im getting use to this new stuff. It doesnt seem to dry as quickly as my old dryer, maybe thats the new HE.

Purchased a new $2K+ LG refrigerator 4 years ago as part of an entire kitchen suite. The compressor (sealed system) failed, and while the labor wasnt covered under warranty, the parts to repair the refrigerator was covered. I had a LG certified technician make 5 separate visits trying to repair my refrigerator and it was never fixed. It simply will not cool anything in both the refrigerator and freezer. Thus, Ive had to go out and purchase a new refrigerator at my expense. Ive tried to go through the LG process whereby they would consider replacing or reimbursing my refrigerator. They have continued to deny my request, thus the reason Ive been forced to purchase a new refrigerator to replace my LG unit that was barely 4 years old. I will never purchase another LG appliance as they do not stand by their products.

Worst experience I have had as a consumer - ever. I ordered an LG microwave 1/3/18 through a third-party, AJ Madison. It was delayed weeks (not LGs fault), when I finally received it and plugged it in it had a code of death - F11. It never worked, not even ONE SECOND. That was middle of March. Its now May 3, 2018. I have sent in repeated receipts, responded to their letters, requests for more information, taken pictures, cut up serial numbers, signed declarations that I did in fact buy the microwave. Gotten the third party involved and had them try on my behalf to no avail! They now want me to send them a receipt having bought a second one of these before theyll send me my money back for the January 3, 2018 purchase! Im on hold again with LG, 26 minutes into it and the customer service wants to explain the process to me - youve got to be kidding me. LG, as a very American, cooperative consumer who has purchased 14 appliances in the last year and done lots of shopping - this is the WORST customer service experience I have ever had!

LFX31958ST - Purchased our first LG refrigerator in 2010. It lasted approx. 9 mos before the bottom freezer stop freezing and the top fridge stop getting cold, the ice maker stopped making ice. The purchase company HHGregg replaced the refrigerator with a new one in Oct 2011. In Oct 2012 a repair call was made on the 2nd refrigerator and now in 2015 (thank God for warranties) the refrigerator is out again same problems. This refrigerator cost too much money to last less than 5 years. Never will we buy LG again and we will be sharing our experience on social media with all our family and friends. Warning!!!

LG French Door Refrigerator Freezer LFX33975ST - Purchased 8/13. Freezer fan motor replaced twice. Just went out for a third time. Besides that it never can make enough ice. After complaining and seeing service techs I was told the problem was resolved in a newer model, but there was nothing they could do for me. So after paying over $3K for the unit in over a years time we are on our 5th service call. I would NEVER buy another LG product!

Been a reliable washing machine. Its survived 4 moves without any issues. Have not had any smell issues, water leaks. No issue with corrosion on the drum or motor. Would definitely buy another LG washer again. The machine just works, its now 10 years old and hope to stretch it to 20 years.

This microwave is economy and the material easy to clean inside and outside. A great buy in price and looks very well in my kitchen. Cooks very well and easy to use. The one that I have the size is right and was easy to install.

We bought a brand new LG refrigerator sometime around February 2011 for a second house that we visit once or twice a month. It wasnt a top of the line unit and ran about $800. When it was delivered and hooked up, it worked fine and continued to do so until August 2011 (it was about 6 months old) when it apparently quit working with a full freezer and a semi full fridge. We dont know exactly how long the unit was off but when we walked in the house, it smelled like someone had died! The smell was awful and it took an entire day to clean it up. We had trouble getting the smell out and the ice maker wouldnt work so we called LG and they sent a repair person out. The repair person replaced the ice maker, the motherboard and took the entire freezer apart to clean it and we found bugs behind the liner. He cleaned it completely and the smell was still bad so he had me use Lysol (LGs recommendation), bleach, baking soda, charcoal, newspaper but nothing would work. We left to come home and it was empty. We hoped it would smell better when we came the next time which was this past weekend for New Years.The smell was still horrible and we called LG. They said we had to have the repair person back out and he came back and said that the smell was from the bugs decomposing and he couldnt get it out. He called LG to tell them this and they said basically Good luck. We called LG and they said they couldnt help us. We asked to speak to that persons manager and we were connected to Amber, the executive service manager. Amber told us that according to the warranty, we were supposed to empty and turn off the fridge when we leave it unattended to go on vacation. Who does this? Im 53 years old and have owned numerous refrigerators over the years and have never had to empty and turn one off to go on vacation and never has this been a problem. She told us that they would do nothing to help us. When we asked to speak to her superior, she told us that she didnt have one that she was the highest power we could go to. At the end of the day, we got zero help from Amber, the super power woman and will never purchase another LG product. My advice is to either stay away from this company or read the entire warranty before you purchase.

I really liked the looks of this dishwasher until I got it home. My biggest mistake was not returning it immediately. The third rack was a pain in the neck because you could not fit glasses in the middle rack. I removed it to solve that problem. The collapsing racks have proven to be a nightmare. They will not lock in and they keep collapsing when you load dishes and cups into the washer. They have proven to be a great disappointment. Sometimes you have to fight the soap dispenser to get it to close. Next time I am going back with Maytag.

LG smooth cooktop is kind of hard to keep clean looking. The mist self clean oven doesnt really work as it should. You arent supposed to use harsh chemicals in the oven. Just just with water and turn in the oven clean mode. It doesnt do anything much to remove baked on food. Other than that, the quick boil mode is great and it heats pretty evenly.

I purchased an LG washer and dryer at Sears in Overland Park, KS. I have had service out twice complaining about dirty, dingy clothes and a loud banging sound when the washer is filling with water.Both times, I was told to use a high efficiency detergent and 1-2 tablespoons of detergent. I have complied. My clothes are still dirty and dingy. We have taken to soaking the whites in the sink in a Clorox solution to bring them back. I feel as though I might as well get a washboard out and do the laundry by hand.I replaced my upright washer, which was doing a fine job, so that I could have a quiet washer. The noise is louder and the clothes are embarrassingly dirty to the point where I cannot wear them.Nothing has changed in our laundry, same clothes, same people and same amount of wear. We do not perform any manual labor that would create unusually dirty clothes. My husband uses his washables to lie on the couch and watch television. I am a homemaker who hires out all of the dirty work. We both do workout, regularly. In theory, we are a washing machines dream customers.I hired a plumber to deal with the loud bang in the pipes and he told me it was the solenoid. Today, the solenoids were replaced and there is no change in the loud banging in the pipes. If anyone in the house is asleep, the washer cannot be operated because of the very loud bangs.

LG wont warranty a two-month old $1,100 washer that is having the same UE code and spin/rinse problems that many others are having. The difference is that, in my case, I bought it from a friend that went with a stackable set of machines. And they were saying that LGs warranty is not transferable! They will only stand behind their products if you purchase them new and have the receipt! Pretty sneaky, if you ask me. The service rep actually said, Well, its in the fine print! I will never own anything made by LG again! What a rip off! I will make sure that everyone possibly know about their warranty being highly unfair! If everyone knows how bad it is, nobody in their right mind would buy this LG junk!

Ice maker needs to be larger, it is too small for such a large refrigerator. Also, doors close very hard, needs egg holder and lunch meat compartment needs to be higher in refrigerator.

I purchased an LG refrigerator LMXS30796B at Lowes in October 2017 and the compressor went out on February 25, 2019, sixteen months later. I am thankful I purchased the extended warranty from Lowes. The labor quote to replace the compressor was $950.00 and I still needed to have the part sent from the factory. With the warranty all is covered. LG needs to find a solution to the compressor issue.

My husband bought me a pair of LG appliances for Christmas of 2014. In March of 2015, we had an issue with the fridge. It took 2 weeks to resolve. In April of 2015, same issue....freezer frosting up, then stopped cooling. It was a compressor problem..shocking. June of 2019 freezer stopped working, next day fridge part quit. 2 days to get a tech (who was wonderful). Tried to say it is a sulfur problem in the water (our water is filtered), then the compressor and now its also the motherboard...all at one time. Trying to get a unit replacement because obviously, the refrigerator is a lemon. I uploaded all the receipts and supporting documents and now I have to wait until JULY 8th!!!! to get this fixed. I am under warranty for at least 6 more years. At this point Id like to be refunded for this obviously defective appliance.

I never used LG products before and didnt know the pain of LG product. God was kind until I bought LG fridge. This fridge is making me cry within 3 years of my purchase though the warranty on its compressor is for 10 years. It has failed thrice in 3 months. Had the LG customer service been active to fix the problem properly, I would have thought of a mistake buying LG products. But LG service is worst than their products, they are there for namesake and to do nothing. It is almost a week time. Fridge compressor is down and I lodged complain, they are not bothered yet. I am calling LG customer services more than I call my relatives/friends and family (all put together). I know most of their employees by name. On top of that they refer me to their ASM, who has already resigned and moved :). I do not know whether it will be fixed or not and by when. I think only miracle can make it work or I will have to buy some other fridge.

Our electric glass top range/double oven stove is the worst ever! The knobs are SO sensitive and we have accidentally kicked them on numerous times by leaning against the stove when gathering in the kitchen and even by reaching up into the cabinet or microwave that is over the stove and hitting the knobs with our stomach or hips. Thank goodness we have always been home when this has happened and have been able to quickly address the melted cutting boards (2) and scissors that have been on the stove when accidentally turned on. Also, were very lucky that our dog knows better than to jump on the counters when we are not home or else I could see him turning on the stove and burning down our house with himself in it. I have called LG multiple times about this and each time I am assured someone will call me back but still no return call! To make matters worse, SafetyFirst brand makes knob covers to childproof these types of stoves, but LGs knobs are too large for the standard protectors. Its like LG aims to get a good laugh at peoples houses burning down because of their faulty products! We really wish we got a Whirlpool!!!

We purchased the LG Front Load Inverter Direct Drive Washing Machine (Model: WM2301HR) and Dryer. I paid a pretty penny for them both. After a little over a year, our washing machine and clothes smelled rotten and mildewy. My husband looked at the machine and noticed molds on the bottom and in its parts. There should be a recall on this machine. Its gross and unhealthy for a household. The dryer takes two cycles now to dry a load. Of course, its past the one-year warranty so we are ** now. Dont buy these machines. Its a waste of money and it looks like there have been many similar complaints on these machines in the past.

Do not buy LG products. This is my experience.I bought a new LG refrigerator on 3rd February 2012. On 19th Feb. 2012 it stopped working. I registered a complaint at customer care (complaint number **) on 20-02-2012. As per the call center executive, somebody will call me within 24 hours and attend the problem within 72 hours. None of these happened even after 100 (one hundred) hours. I called customer care on 21st, 22nd, 23rd and 24th. Every time they said they will send a reminder. They gave me the contact number of service center in Alwaye and customer care officer. After trying for more than one hour (20-30 calls) both these numbers are not reachable/not answering.

My sister bought a top loader washing machine in Baguio. We traveled it in Isabela along with the washing machine. After a day when I was about to use it but when I turned the power on it was no longer working. What should be the problem?

LG has horrible customer service. My 5 year-old refrigerator cannot be repaired because of the way it was built. They charged me $133 to have a tech come and tell me I’m out of luck. Can’t get the correct person on the phone to speak with. They just keep passing you off to incorrect departments. Buy anything other than an LG if you’re able!

The refrigerator is a nice design, works well, and is a known brand. The fridge is basic but it works like it is a higher end model. I have had it for several years and have had no problems so far. I have a standard refrigerator. I would like it to be higher-end with an ice maker, more storage options, more freezer space etc. If it were a smart fridge that would be an improvement too. But it met my expectations. When I went to purchase the fridge, it was the best deal for what I got compared to other brands. It was also recommended by the salesperson.

I own a 4 year old LG refrigerator. The freezer section developed a crack in the inside plastic shell. LG warranty expires after 1 year on everything but the motor and compressor unit. Customer service explained that the inside plastic shell is not a replaceable part and it can only be repaired. Ive never seen anything like this on a refrigerator. I own a multifamily home. I have (2) other brand refrigerators that have never been serviced and are both about 15 years old. Stay away from LG!

I bought an LG front loading washing machine in October 2011. I also bought an LG bottom freezer french doors refrigerator in October 2011, while doing a house renovation. Refrigerator Model is LFC20760SW. When washing machine broke in June I was told it was not worth fixing. In Feb I came home from vacation and the food in refrigerator was spoiled. The lights dont even work. I checked breaker. The vacuum works in the electrical receptacle so it not the power. Also at least 4 of the plastic pieces have broken off. Both sides of the slider in the deep freezer broke. The door storage broke. Some other pieces have broken off. I will never buy an LG again. Cant get a LG repair person either. Sears is coming over maybe.

We purchased our LG front loading washer and dryer in 2009 from Sears. The dryer model is DLE5955W and it worked beautifully for the first year. Then, all of a sudden, the machine began to cut off mid-cycle and will not dry the clothes completely - particularly on permanent press. We called Sears tech support since we had purchased a 5-year extended warranty on the machine. The technician came out and replaced the ETC board and sensor for moisture. The machine seemed to work for a while, and then the same problem occurred again. This time, they replaced the central board and PLB assembly. A few weeks later, they diagnosed the machine had a sensor failure. Each time, the technicians appeared puzzled and were on the phone throughout the service. While they were very nice, they were unable to fix the problem which continues to persist. This past week, the tech said it’s another sensor and control panel. But when he arrived to replace it, he was told by their technology support team that he didnt have the authorization to install the received part. That phone technician indicated that our ceilings in our home were too high and that the cause of the problem was a venting issue. What we soon discovered was that Sears has a policy that if their technicians arent able to repair the machine after 4 visits, we are entitled to a new machine under the lemon law. This would have been the 4th visit. My husband spent 2 hours on the phone and was passed through every employee in Sears, including their department that determines if the product is a lemon. Weve been buying our home appliances from Sears for nearly 40 years - what a crock of **.

I purchase an LG over the range microwave MEZ239996701 3 years ago from Home Depot. It was over $600 with installation. A year after installing it stopped heating. I called LG and was told it was no longer under warranty and they couldnt help me. I unplugged it and lo & behold it began heating again. This happened many times over the next few months and finally in May of this year it stopped working completely. What a disappointment this has been. Never again will I purchase an LG product. Their customer service and warranty really stinks.

I have the LG refrigerator Model # LFD25860SW. I just tried to clean the refrigerator and had great difficulty removing crisper drawers, the bottom shelf, etc. I ended up breaking off many pieces of its cheap plastic. I havent contacted the company yet about replacement parts, but Im not sure if I want more cheap plastic parts!

I booked a complaint for repair of front loaded washing machine on 19-07-2017, but is not repaired till date. The company technician visited my residence on 20-07-2017 & told me that he will visit again on 21-07-2017 after collecting some parts from the service center, but I am waiting till today. He also charge a amount of Rs 275/- on the day ie on 20-07-2017, but repair is still pending. Whether is this the customer care? When I approached toll free no, they told me that, Your complaint have been closed. Why closed without any repair.

I have gotten very little usage from this LG dishwasher since I purchased it a few years ago. It has been one problem after another. I had not used it for approximately 8 months. When I DID try to use it, it gave me the oe code (Again). When the repairman came out, it was clogged up, he really DID not believe that I had not been using the dishwasher. Also, now the rubber and the sides that should be welded down is now coming loose. It cannot be repaired!!!!

Few days after purchasing LMHM2017ST, we would hear a squeaky noise from the turntable when on. It seemed just slightly bothersome then and so live with it.A few months later, numbers on the touch keypad stopped working one by one. Now most of them dont work. Also many other buttons are not working. The fan and light buttons are also not working causing these features not be available anymore. Next, another issue cropped up - the microwave switches on, on its own, as soon as the door is opened. So there are now multiple problems in a short duration of gentle use. I called LG customer service but they offered to send someone to fix these issues for a charge of $185 + tax. They would give only 60 days warranty and only on the services performed. They will not guarantee on anything else. It seems they know that there can arise even more problems in future. I bought this microwave because it looked good but other than that it turned out to be a crappy and expensive unit (over $500). I will not buy anything LG in future.

I, too cleaned it the way the manufacturer said... Smell still there... Bought the cleaner. It said for very bad smell use the clean cycle, with the special cleaner. I got 1 load without a smell, next load the smell is so bad I light candles in the room. I’ve even used the extra rinse hoping to push the water out of the machine...and I waited 2 months for this machine because I wanted the granite color. Don’t understand. First full year no problem. Now it’s terrible. Don’t know what to do. My husband & I are retired & don’t generate much laundry so this is VERY annoying???

I purchased the machine about 6 years ago. For the last few years, rust has accumulated around the outside of the bleach dispenser (i.e., the area where you pour the bleach in to be dispensed later during the wash cycle). It is getting worse and covers a larger area as time goes on. According to the LG customer service, the cause is spilled bleach around the dispenser area and furthermore, they say, this is merely cosmetic and does not affect the function of the washing machine. I disagree.First, as noted, the area is growing. Second, there are stains on clothing after washing that are hard to explain any way other than something to do with the rust on the body of the machine. Finally, I do not believe it has anything to do with spilled bleach because there is a spout in the back of the machine that delivers rinse water and that spout is also rusting. It would be necessary for me to purposefully pour bleach over this spout, or wipe it on, in order to for bleach to cause the rust in that location. Like some other reviewers, I have had a few problems with a UE error message, but it usually works out. This could be because I do wash rather small loads and I tend to use the bulky bedding setting, even for small loads, to get enough water to thoroughly wash and rinse the clothes.Overall I am very disappointed with the LG and would prefer an agitator type machine in order to not use so much water for small loads. Thats what I will be looking for to replace this one - since spending even $300 for a technician to come and look at it seems excessive. I should add that three years ago I purchased another LG machine for a different location; at that time there was no rust on my home washer. The newer machine has been used rarely because it is in a vacation house. Nonetheless, after approximately 100 uses, the circuit board quit and the machine is dead. Naturally it is out of warranty, so getting rid of it seems the only sensible solution.

Never had a dishwasher to work so well, it not only cleans well, but to maintain it is easier than I would have thought. I would buy another LG Dishwasher- I have had top brands before and they didnt even compare to what this one does...

LG WM3987HW purchased 11/28/2011. It collect dirt around the gasket because it is some problem with drain and also has terrible smell, very poor ventilation cause mold. Use different cleaners to clean gasket but some places under gasket impossible to reach and this dirt attach to clothes during washing cycle. Have 5 years warranty. Try to get technician but they told me I just have to clean dirt. Never have this problem with top load machine.

We bought a brand new refrigerator from LG in 2013. No issues for 5 years. Around October 2018, the refrigerator stopped working and the refrigerator leaked water and damaged our floors. We called LG for repair and they said that the compressor is under warranty and we will need to only pay labor, which was around 350. So on October 31, 2018 the compressor was repaired and full service was done my a LG technician. The refrigerator again stopped working on Feb 23, 2019 with a compressor issue. LG gives a 90 day warranty on repairs. So I contacted LG and requested if they can waive any fees related to this repair as I was just 20 days over the 90 day warranty. I got a rude response from LG after multiple attempts to follow up. They essentially said: RULES ARE IMPORTANT THAN CUSTOMER SERVICE!!! I was shocked. It was bad enough that a replacement compressor broke and on top of this I had to face this from them. Anyways I got a licensed LG technician to come out and take a look at it.The scheduling of tech visit is another story. 2 different people called me from LG, one saying the tech will arrive on Friday evening and the other saying Saturday morning. The tech himself called and he said Friday evening. I didn’t know who to believe. Finally the guy showed up on a Friday. He looked at fridge, said it’s a bad compressor and said there is a lot of dust, so he cannot repair the fridge. Now am I supposed to open the back of the fridge and clean the compressor? Apparently that’s what this tech expected. He said clean it and then call me. I will not touch it unless someone cleans it.Please note that the same fridge was repaired by another LG tech some 100 days back. After this experience I said I had enough. I just got a used GE fridge. Some 12 days after, LG called to inquire the status. I told them I took their product to a dump, they said OK and were happy that they did not have to fix it. They didn’t even think once to apologize for this or give any compensation for the 2 times I lost weeks of grocery in a full refrigerator. LG sucks !! If you buy LG, life’s gone!!!

Purchased 3 yrs ago and been trouble ever since. Freezer freezing up and looks like snow over all my food. One time food wouldnt freeze properly and had fixed so I thought. Over 300.00. Worked for weeks and now trouble again. I am on social security and cant afford these bills. Last refrigerator lasted 19 years and still going with no repairs ever!!! This LG looks good but is big expense and this company should have huge lawsuit for all these bad appliances. They do nothing about. Thanks for listening. Please believe me, they are bad!!!

I bought a washer/dryer from LG and after 6 months dryer smells like the clothes are burning and does not dry clothes. I called LG and they have the date I purchased the dryer which was within a year but because I could not locate receipt they would not help me. My new house could have started on fire. They were rude, kept putting me on hold and refused to help me. I have been running to the laundromat and now have to get a new dryer. Will Never buy anything LG. I was treated horribly.

Bought it in 2015 with 5 year extended warranty from Home Depot, nice features and look, first time no cooling in 2018, linear compressor broke, had to buy a small freezer to move the food as the service came after a week, then another week for the compressor to arrive. Then in 2019 the top ice maker not working getting frozen, tech changed sprayer. Now, Oct 2020 the freeze and fridge not cooling, it seems to be the compressor again, need to wait one week for tech to come, overall a joke. Other techs recommend not to buy LG or Samsung as the parts not ready available and break frequently. Buying a GE this time and waiting for LG tech to repair and have it donated as do not have space to keep it as back up. What is the point of having a nice fridge if not reliable cooling.

Purchased an LG Direct Drive washing machine model WT5001CW in 2011 from Sears. Seemed to be working well. Would get UE error for unbalanced loads now and then, and machine would stop. In 2013 we received a recall repair notice and as a good consumer scheduled the repair. Since then, the machine has not worked properly. We get UE message sometimes but typically at the 9 minute point in cycle, it goes into a continual refill/empty mode. We have to reposition clothing and try to get it to spin clothes but it rarely does. We end up having to cancel the cycle and re-program a spin only cycle. Sometimes this resolves the issue but most of the time doesnt. I called LG today to let them know what is happening and got nowhere. The rep said I am out of warranty date. I explained this has been happening since recall fix but it didnt matter. He offered to schedule a repair but it would cost a minimum of $200. Basically, a 4 y/o super expensive ($900) washer is defective due to their repair.

I cooked below the microwave. The steam and heat from cooking and combined with cooking in the microwave has crumbled the plastic that secures the lower handle. It is now taped on. A new door is 260 dollars. I cant afford that. What good is a microwave if you cant use it? Really!!!!

My refrigerator is 3 years old. Cooling system is not working, just disposed of about $400.00 worth of food. I called LG Customer service, they cannot get a technician to come and diagnose it for one week, then they order the part and come back to fix. The service person told me that LG is having a big issue with their refrigerator‘s cooling system, and have extended their warranty from 1 to 5 years. They are so backed up with service calls, they are fully booked. Do not buy an LG refrigerator!

One month after purchase dishwasher would stop 20 minutes into cycle and display power failure. Called Customer service and told a visit from repair would happen next day. Never arrived and phone call to service center never responded. Dishwasher would complete cycle after restarting 2-3 times and now will not operate beyond 20 min. PF

I have bought on 3/03/2012 with HHGREGG the Refrigerator, Stove and Microwave since was advice were the best, sure the best piece of trash. The refrigerator the ice maker gets jam. When called the technician said wait till it breaks completely. The Microwave the glass in the door came loose and the microwave extractor came on on its own. Been calling for 2 weeks. HHGregg and the warranty dept said won’t fix since it’s not mechanical and LG knowing it’s an ongoing problem said I am out of their warranty. FOR ALL THIS APPLIANCES BOUGHT A 5 YEAR WARRANTY!

I also had a LG refrigerator that only lasted 5 years. Terrible products. So I saw the Magnetron has a 10 year warranty so I called and they told me on the phone, it would cost me 125.00 right there for the service call and the technician would come out and replace the Magnetron and if it was over 30 min I would pay 35. Extra. When the guy came he looked at the microwave and said, It is the Magnetron and I ordered it but it did not come yet, and you owe me 35.00. I will be back in two weeks with the part.I am furious. I asked him what that 35.00 was for and why did he come out without the part and he said, I charge 160, so are suppose to pay me 35.00 no matter what. 1. Why did he come here without the part? 2. This is not what they told me on the phone. 3. I called them to complain and they said exactly the same thing to me and then when I asked for a manager, the CS person said, we have to review your call and you have to pay him for ordering the part, and then he said you have to pay him for extra time and then he said something else. When I pointed out all the various things he said, he said, We have to say these things. He refused to put me through to a manager. He said, We will call you tomorrow and review your call. Which is nuts since he said the exact same thing to me and the service guy said something different. Also the CS rep said, Well 70-80% of the time the service tech brings the Magnetron. So I pay extra time because I am in the 20%. Also NO ONE SAID I needed to pay another 35.00 when he came. They said, If he goes over 30 minutes. So, so wrong.

Ive had my LG Front Load washer for several years. It is horrible and always has been. My clothes smell and Ive tried every product to get rid of the smell. My white clothes are always dingy regardless of what I do. Now the bleach cup is always full of water after every load of clothes is washed. Upon washing another load, when the dispenser drawer is pulled out, the water in the bleach cup comes streaming out. I barely ever use bleach, so it cant be a rust problem. I will be glad when this horrible machine dies. Ill for sure get something else and not an LG product. My LG dishwasher isnt worth a hoot either. Never again will I purchase LG products.

LG service was great on the phone except to get an LG Tech was a week wait. They then set up a service call (work order) with this company I never heard of. That company called me and wanted model and serial number so he can order a new compressor. (What?). They haven’t even been on-site to diagnose it. I guess he has seen enough and already knows it’s the compressor. 3 days now with no fridge, loss of over $1200.00 in groceries and $14.00 per day in ice. I am on with LG now to cancel that shady company they set up appointment with. I was told maybe a week an LG tech could come on-site. Another week with no fridge for a family of 6 is completely unacceptable.

We bought all new higher end LG appliances. Dishwasher, range, refrigerator, and microwave. Fridge had a catastrophic failure at just over one year, luckily we bought the extended warranty. Then the ice maker died at about year 4. The micro broke in the first year (under warranty) and again at about year 3, (I was able to fix). The dishwashers rack rusted out at about year 2, again warranty and then the dishwasher just died at year 5 and may be too expensive to repair. The range has been problem free. The entire line of appliances appears to be inferior with regular breakdowns. Now that we are out of warranty we will replacing with different brands as things continue to die. All in all we are very dissatisfied and will never buy LG again.

I bought this refrigerator 7/21/2014. One year later, approximately 3 days outside the warranty, we had the circuit board and fan system replaced under LG warranty, in 8/2015. Now again, 1 year later 8/2016, we have the same problem with the refrigerator. I called LG and they basically said its not their problem. This company does not stand behind their product. I could understand if it was a different problem but it is the same problem diagnosed by the same repairman who repaired the refrigerator in 2015, one year ago. This refrigerator is just 2 years old and cost 2300+ dollars. I will junk this piece of crap and buy another reliable brand. I will never buy LG again on any of my appliances. THIS COMPANY DOES NOT STAND BY THEIR PRODUCTS; CONSUMER BEWARE!!!

After over 25 minutes on the phone I found out the service call for LG Service Repair will be $338.00 for parts and home visit. All I needed was a less than $5.00 French Door spring replaced and I know the repair would have taken less than 5 minutes. This is VERY expensive. So we ordered part from another retailer and will do it ourselves. This is over the top expensive. Love my LG appliances but not the cost of a service call. This is OUTRAGEOUS. Hope LG reads this!

I purchased a $3000 LG fridge in April 2013 (less than 8 months ago). About a month ago, it started making a loud noise. I contacted Home Depot (where fridge was purchased) and they scheduled a tech to come look at it. He fixed it by defrosting a fan and setting the temp on my fridge higher. He warned to not have the fridge set too cold or the fan would keep freezing. Great, warm food. Less than a week later it broke down completely. We are now more than two weeks without a fridge. I have called every single day to try to get a tech out here and LG not only refuses to send someone out but cancels the techs scheduled by Home Depot. They have no time frame as to when they will allow someone to come out or when the fridge will be repaired. My five month old son has digestive issues and is on a special formula that has to be refrigerated. When I called LG to schedule repairs Bonnie from public relations told me I could ask my neighbor to store my son’s formula for me. Because I paid $3000 to use my neighbor’s fridge not to use my own fridge. The level of heartlessness LG and all their customer service reps show is beyond shameful and frankly Im shocked theyre still in business. Life is not good when Ive been storing my son’s formula in an ice chest for two weeks, feeding my other kids fast food every meal because we cant store any cold or frozen food at home, and LG has the attitude of we already have your money so now you can go F yourself. I will never ever buy an LG product again. I have filed a complaint with the BBB. No response yet from LG. Let me pretend to be surprised. At this point the fridge now stinks, is completely useless, and LG has no plans to repair or replace my fridge. Its under warranty and I had purchased the extra protection plan. Its completely unacceptable to allow a family to go without any fridge at all for two weeks and counting. Its unacceptable to know a special needs child could go hungry without his formula and NOT even send a tech out to look at it. Looks like I spent $3000 on a useless piece of crap.

I love my new washer by LG. I can wash a queen size comforter with no problem. It get the clothes very clean. It is energy efficient which makes it a great deal. My clothes come out of the washer very dry and there are no wrinkles. The tub is a small size but very deep. It is a top loader. Great product

The outside of the refrigerator from first appearance looked nice, but the inside is where you could really see the lack of quality. The ice maker construction could cause plastic to fall into your drinks even after successfully completing their start up process. I would definitely not recommend this brand.

On September 6th, my wife and I felt a Jarring motion in our home. It was almost like an earthquake. I went to investigate and found my LG washer had spun out of control and had put a 6 inch dent in our wall and had also hit the LG Dryer next to it and did considerable damage to it. Since the machine was about a year old we contacted LG. Within days they sent out a technician, who took pictures of the damage and forwarded them to LG. He also unplugged the machine and locked it so we could not use it. For the next month and a half we contact LG on what they would do. After about 10 phone calls with questions about what is the serial #, which the tech sent them the first day, to where did you buy it and do you have a receipt. Again all info they track as the manufacturer. They did refer us to a Mr. ** who did respond to emails, But it wasnt his department.We finally contacted the Presidents Office and that got a response now they are offering a free repair or a discount on a new unit. Nothing about the $300 worth of damage to our wall or the extensive damage to the dryer unit. The whole process seems to be designed to have you stay on hold until you give up and dealing with people with a poor understanding of English, to pointing you to the wrong people. We are 45 days later and now the President is involved. Hopefully we will get our repairs soon.

Purchased a home with an LG front load washer & dryer. Less than a month after move in the SMELL is offensive, nothing weve tried has helped. Weekly running of the washer with Bleach or Vinegar is a short term fix. What kind of company uses inferior parts, that SMELL like theyre rotting inside, while Charging huge amounts of money? LG Does!!!

We got our LG refrigerator about three years ago. I was very surprise when my wife said it stop working. We called LG and was told it would be $125 for a servicecall, plus labor. They sent a compressor out that morning before the service man got there. In talking with the guy he said they knew it was the compressor. It would $225 to fixed. He said he did three a day. The company know this is a problem.

I wish I could rate this refrigerator LG French Door Bottom Freezer LFXS289685 with negative stars. We had this fridge for 2 years. It made vibrating noise and failed June 29, 2018. We have had 7 repair visits including 3 that included parts. They replaced the compressor, motherboard and evaporator 3X, they replaced the freezer sensor 2X, and the dryer 1X. Now 8/30, yes over 2 months later they (Sears Master Protection Warranty) are finally admitting defeat and opening a case for a replacement. Avoid this and the Sears Elite French door bottom freezer as they are also LG.

I bought my refrigerator (LG Refrigerator LFXC24726S/02 MODEL#502krpv10848) 8/17/2015 at Plessers in Babylon. I also purchased the extended warranty. Since I purchased the unit there was a problem with the motherboard computer within the year because it was covered under the manufacturers warranty. July 21, 2018 my refrigerator stopped working and I called the warranty and they sent Mr. Appliance out on 7/26/18. The first visit the repairman Rob said it was a Freon leak and they had to come back to determine where the leak was coming from. I had to reschedule and they came back on 8/1/18. The repairman Bob, said that it was the compressor that had to be ordered directly from LG. He said it could take awhile. I called last yesterday afternoon after repairman had left and every time I called it was a picked up and then a hang up all afternoon. I spoke with LG today and was hung up on. I have been without a refrigerator for almost 2 weeks and I have 3 teenagers with no fridge. We are living out of coolers! I have called LG, NEW LEAF (warranty company), Mr. Appliance, and the retailer Plessers. Everyone keeps passing the buck and doesnt take responsibility. They all seem to feel that its normal to be without a refrigerator for 2 weeks plus! I was told by Mr. Appliance it could take a couple of weeks to get the compressor and then I have to call for another appointment to have it installed. This is totally unacceptable! I want a loaner or a new refrigerator! I will NEVER buy from PLESSERS or an LG appliance again.

I purchased LG washer and dryer (WM8100HVA, DLGX8101V) at the end of November 2019. On Dec 7 I called LG warranty center and report problem with Dryer. Because Covid 19 the past two weeks I was not able to contact LG center. When I was able connected somebody on the line (person from Philippines) inform me my warranty expire a few day ago and they can send tech ($ 125 charge in advance no refundable for evaluation and the tech will quote the final cost of the repair). Is this is the LG policy to respond to customer during this Covid 19 when we try protect each others? (I dont wanted tech coming to my house and get infected.) After simple troubleshooting I realize the problem is electronic board EBR 765 195 14 which I ordered at Searsparts.com for $ 152. I see online customers review. This is a systematic problem with these types of LG dryer. The electronic boards are creating issues. Is the LG planning to recall this product?

Im very disappointed with my LG Washer. We bought it over 2 yrs and it started leaking from the bottom about 7 mos ago. It doesnt do it every time, but enough times that it is becoming a nuisance. It also shakes even when the load is very light. Im so frustrated with it that I am considering going back to a top loader. I had my previous washer for years and never had problems like this. So sad considering all the money we spent for this LG pair.

I ordered a lg dish washer on 12/28/14 and it was delivered on 12/29/14. The installer tried to make it work after several hours and it simply would not work due to something I am not sure what, but the installer said it was defective.

We purchased an LG French door fridge in September 2014. The fridge has broken over 6 times since then. Fridge freezing, freezer not working, total shut down, you name it it broke. The computer board went 2 or 3 times, partly due to bad repair and wrongly installed. The compressor then went. Through all of this we lost hundreds of dollars of food and the fridge leaked and ruined our kitchen cupboards. Calling LG is the worst customer service. They provide the run around and takes days/weeks to respond and constant followup is required. They constantly say they are reviewing our case, but then come back and it is up to us to call back in and book something else. We are on the 6th time the fridge broke down, 9 days no fridge and numerous calls to LG. Avoid LG fridges!!!

We got French Door refrigerator in 2010. Thanks got, we got extension warranty. Our ice maker was broken in a 1 year. They fix it after 8 weeks. Then this plastic ice maker start to smell terrible. Called LG customer service to ask what to do, how to get out of this sweat smell. They told that they do NOT care about smells. BTW, manager talk to me very bad. Now I do not use ice from LG. I buy ice from a store.

I purchased a 30 cubic foot super capacity French door refrigerator in 2017 and now my second compressor is gone. The place I purchased it from no longer sells LG products. I called 4 repair technicians. I cant get anyone to come out and work on it. I paid $4,000 plus tax for this fridge thinking it was going to last me a long time. Not to mention the 2 fridge loads of food thrown out. We are a family of 6.

I have an LG refrigerator (Model: LFC2576OTT). I opened the doors to get something out and noticed that the unit was so hot. The plastic that connects the module to the inner roof (on the inside) had melted like string cheese. And lights were brown and burnt looking. It also smelled like melted plastic, electrical fire or burning wires.

On a 7 month old side by side LG refrigerator I have had 5 service calls in the last month and am again waiting for a service call. The first problem was the unit would no defrost properly so they put in a new computer board and then ask ME to take a hair dryer and defrost the unit (Only took 5 hours), then the next 4 calls concern the ice maker,,, I have had two new ice makers installed and neither work. When I finally got to talk to Theresa (a corporate supervisor) at 10AM I was told that I do not qualify for a new refrigerator and that I needed to call back tomorrow to schedule an appointment for repairs. (REALLY) I need to call back. I could not believe her. I have no had ice for three weeks and have now turned it over to Home Depot to resolve. Never Buy LG Products because their customer service does not exist...

I purchased the worst appliance of my life - an LG refrigerator. It is absolute junk, and I regret ever trusting this company with such a large expenditure for their flagship refrigerator. The fridge never - from day one - held a proper temperature, and the compressor failed within the first year. I tried contacting LG to get warranty service on what was offered as a 10 year compressor warranty, and LG customer service denied their obligations through what happens to be the worst customer experience I have ever had in my life. I am so incredibly angry with them. Just writing this review infuriates me. LG refuses to honor to do the repair, but tries to scam me even further by trying to sell me yet one more level of warranty through my Consumer Protection office, just to honor the warranty that I already have through the original purchase. And then they come back at me and say that they will honor just providing the part on the compressor, if I buy one more extended warranty and sign a waiver to release them from the remaining 8 years left on my already existing 10 year compressor warranty. My fridge has been sitting dead - DEAD - in my kitchen for the last 18 months. I filed a complaint with my Consumer Protection Branch, and they have been fighting with LG for nearly 18 months now, where LG refuses to acknowledge needing to honor any repairs, or to acknowledge my situation. My fridge, completely dead and with the protective plastic wrap (from factory) still on the doors, is landfill junk. So much for that $3,400 retail price for a bunch of landfill crap. I hate this company. I hate this company with a passion. I hate them so much, that as my fridge sits dead for the past 18 months, I get so angry that I cant keep food in my house after spending so much money on the initial purchase. The only time I can even try to keep food is over the winter months when my garage is cold from the winter outdoors. I cant believe that I spent an entire winter (this past winter, and the last) going out to the shelf in my unheated garage, and being forced to eat the food there for me and my family, and questioning whether the food that was ate each and every day would make me sick, or whether it would kill me (from food poisoning). I hate this company so much that I will never - EVER - purchase another LG product in my life. I pray this company goes into bankruptcy. Im in the process of proceeding on a lawsuit with this company, and Im going to go after them for every last penny. My lawsuit is fueled by my hatred for LG, so if you want to feel like I do (the rage) you should go out and buy their garbage and experience this overwhelming anger. This is the worst company I have ever dealt with. They are scammers, building absolute junk, with horrible products made not to even last a year. My sister just bought an LG phone, and its the worst piece of garbage she said she has ever bought. Shes taking the non functioning phone back to her phone company, because it doesnt work, and has never worked properly. If you want to get an idea about what other LG customers think about LG products, look no further than the 1 star (out of a possible 5 stars) that LG refrigerators are rated at, at ConsumerAffairs.This company fails at everything they do. Did I say I hate this company, passionately? I have never - EVER - in my life hated anything more than LG!!! Do not buy LG products unless you have a passion for being angry, and enjoy feeling hate. I hate you, LG. You are the worst experience of my life, and I wish you and your scam into bankruptcy. Your products dont deserve to be in the world. LGs bankruptcy would make my life so much better. (I hate LG that much!!!) Stay away.

From the very beginning, the freezer door pops open slightly when the fridge door is closed. It isnt always noticed until water puddles up on the floor. The hose to the ice maker has been fixed 7 or 8 times because it keeps splitting. The ice maker jams up and wont release the ice. Today, I woke up to water all over the floor. There was no power to the whole unit. I checked the outlet and there was power. I cant get a hold of a repairman.

I replaced a whirlpool microwave with the LG. Had to have repairs after the warranty ran out. The whirlpool was 14 years old and never had a problem. Only thing good about LG service is that the quoted price was what I paid even though they replaced 3 major components. Oh, if you havent had stainless steel appliances, they show every little fingerprint and spatter. If I had known this I would have stayed with painted surfaces.

I purchased an LG French door refrigerator from H.H.Gregg 3/14/2015, I paid 3,023.99. June 2015, the freezer broke froze up and all my frozen food defrosted. I called H.H Gregg, they said that since the refrigerator was not yet a year old, that I would have to deal with L.G. I called L.G. They sent someone out to repair the fridge, he had to thaw out the ice with a hair dryer, said that the fan motor was gone, he ordered a part took a week to get it. He then came back out, put the fan motor on. It worked until November 2015, I came home about 11 pm, water all over the floor, everything in my refrigerator and freezer melted or spoiled. I again called HH Gregg. Once again they told me to call L.G. I called them, told them it was broke again, they told me it would be 8 to 10 days for someone to come out.I tried to talk to these people, they sent me to a call center overseas, they said they would not replace the unit. I then called the executive center in Alabama, worst customer service ever. It is now three weeks later, 4 dates before thanksgiving, still no fridge. Finally a LG tech came out, said it needed a new computer, a new compressor, and that there were some more problems. 5 hours later he took photos and left. Said beyond repair. Next day he calls, said they were not going to replace it and that he had to try to fix it. I called L.G. back, they were horrible, said I didnt have a choice they were not replacing it. So now the tech has it back together. Said he hopes it works. I will never buy another LG product, I would discourage anyone from buying LG. The worst People to deal with!

This range is easy to clean, with lots of range top room, bakes and roasts really well. The large front burner heats a teapot of water in minutes and the simmer burner is a great feature. The control panel is easy to use and read. Overall, this is a great stove.

I purchased an LG French door, two draw bottom freezer (Model No.: LMX25981ST) in July 2008. After only three years, the fan and motor for the water and ice maker has gone out. LG states that the refrigerator is out of warranty and there is nothing they will do to help. Really? You would think that if you paid close to $3,000 for a refrigerator that it would last a little longer than three years. LG customer service sucks and nobody should ever buy any LG products because they will end up costing a lot of money in repairs in the long run. Once again, LGs customer service is awful. They do not care! Spread the word to all of your friends, families, co-workers, neighbors, or just people you meet on the street. Do not buy LG products anymore! Lets show LG that they cannot continue to make bad products and not stand behind them!

Brand new LG washer & dryer arrived in less than perfect operating condition. LG could not care less. This is a really arrogant uncaring horrible outfit to deal with. They tell you their rules as they go along. You are treated like dirt and end up spending good money to be bullied by this dysfunctional bloviating giant. DO NOT BUY LG PRODUCTS unless you want to buy headaches. Cannot get service from them. It is almost 2 months since we got these malfunctioning machines and the service outfit has been here once and accomplished zilch. Getting them back is an exercise in futility. LG IS AN OUTFIT TO AVOID. Home Depot, where we purchased this junk should also be avoided. No one home to help a dissatisfied customer no matter how right one may be. Im sure Ill end up in small claims court.

I bought an LG refrigerator in Sept 2016, it failed April 2019. I have been without a working refrigerator for over 4 months. They have attempted to replace the compressor 3 times, 2 of these times they also replaced the motherboard, each time its failed. LG told me that they would attempt to repair 3 times before a replacement would be issued. On the day of the 3rd failed attempt I called and was told that they were submitting the approval for a replacement. After not hearing back I called and Im now being told that each of those repairs fell into the same type of repair and that they will be sending a technician to try something different. Not until today was I offered a $150 credit towards a mini- refrigerator. Im being given quite the run-around, a different story each time I call it seems and Im at the end of my rope. How much time am I supposed to take off work to meet repair men, will they attempt this new type of repair 3 more times, then will they try something new? How long will this go on - a year? A refrigerator should last longer than 2.5 years, PERIOD. They are aware they are selling defective refrigerators. There are class action lawsuits about these compressors. Enough is enough. Send me a new unit or give me my money back.

We purchased this LG stainless steel refrigerator Model # LRFD25850ST from Home Depot for $2400. Within the last 18 months we have had 3 service calls on a recurring problem. This morning the problem was back and now requires another service visit. The three prior ones cost about $600 altogether, so we are into this refrigerator for at least $3000 so far. I havent seen my problem on this blog. What happens is for some reason a sheet of ice forms in the bottom of the freezer. (Its a bottom freezer model). Anyway every single day of my life I have to crack up the ice with a wooden mallet, scrape it out of the freezer onto the floor & then clean that up. Its infuriating! Each time the tech comes out he defrosts some line & it starts working properly again. After the 1st repair visit, it worked for about 9 months. Then he came again & it worked for 2 months. Then he came again & replaced a little plastic tube & that has worked for 2 months. I really dont think a refrigerator should need to be serviced every 2 months! Before this, I had a GE fridge & it worked without a single problem for 17 years. We gave it to a family member when we got this LG & it has been working for them flawlessly since. That’s 21 years without a problem. Trying to deal with LG customer service is a joke. They couldnt care less & their only recourse is to remind you that your fridge is out of warranty. Plus like others have said, its really difficult to even find someone to service the thing. We dont live in the sticks but a major metropolitan area. We are going to cut our losses & buy a new fridge, but it is definitely not going to be an LG. I will never buy another LG product! Are there any appliances still made in the US? Thats my next quest. I have never been so thoroughly disgusted with both the quality of the product & the total worthlessness of customer service as LG has exhibited.

We have an LG washer and dryer and have had no problems, they are both 10 years old. When we needed a new refrigerator we purchased an LG refrigerator in July of 2016. Our first time we had to have it repaired was in October of 2018. Now 8 1/2 months later the same thing is occurring. Be sure that you buy the extended warranty if you purchase an LG refrigerator.

I purchased an LG front loader in the last quarter of 2012. In late 2013, the door gasket started leaking. I called several local repair shops who stated they would not work on them because LG did not stand behind their appliance replacement parts. I ordered the gasket and replaced it myself. Now in June of 2015, the door gasket is leaking again in the exact same spot. This is a poor design and I will never buy an LG product again.

We purchased our LG Washer 2 years ago and have been so unhappy with the odor the clothes have. Do not buy an LG Washer.

WT4801CW - Only bought this washer four years ago and can echo others who say that cycles take a LONG time. Now am getting OE error constantly ~ have done troubleshooting and there does not appear to be any blockage in drains. Will try appliance repair but disappointed as I had cheap Frigidaire for 15+ years and no trouble... Will not buy LG again.

I bought an LG washer and dryer from Best Buy with extended warranties. The washing machine still works perfectly. The dryer however, is a piece of crap; after not even two years the steam function ceased to work. I contacted the extended warranty company which sent out an appliance repair service based locally in Avon Connecticut. Upon looking at the dryer the repairman told me it wouldnt be worth the money to fix it and just to use it without the steam function. It would be too costly to them to repair. I cant tell you how disappointed we are after having a whole household of LG products 10 in total cleaning the kitchen and laundry room. I dont blame any of this on Best Buy, however I do blame it on LG for not having a network to effectively repair what they sell. After repeated attempts to contact LG for almost 6 months we finally gave up. Do not recommend LG washer and dryer.

LG refrigerator compressor out & Home Depot protection plan - I’ve only had my LG refrigerator model#LFXC24726D FOR ABOUT 20 MONTHS. I was not expecting this to happen so soon. Luckily I have the Home Depot protection plan so it shouldn’t cost me anything out of pocket. But their service tech only comes through my area once a week and of course that was yesterday. They’re supposed to be finding someone else but have 48 hours to respond to me. I’m afraid it will be a week before anyone even comes out. It’s just extremely inconvenient to not have a refrigerator when you have teen boys and a family to feed. I’m already nervous about this happening again due to previous reviews of these LG refrigerators. We’ll see what happens.

Bought LG Microwave about 1 yr ago. Loved it until it just died today. My last microwave was worked for over 15 years and was still working when I replaced it with the LG so it would match my kitchen appliances. Wish I had my old one back.