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Comprar LG Refrigerador SRFVC2406S
Comprar LG Refrigerador SRFVC2406S
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Comprar LG Refrigerador SRFVC2406S

LG - STUDIO 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Craft Ice - PrintProof Stainless Steel

Encuentre grandes ahorros en Refrigerators LG en Appliances Helpers. ¡Descuentos en modelos de caja abierta y de piso disponibles en electrodomésticos de las principales marcas! Precios bajos. Los frigoríficos InstaView™ Door-in-Door® de LG tienen todo lo que necesitas para convertirte en el mejor animador del hogar. Las máquinas de hielo duales con Craft Ice™ crean automáticamente hielo picado, en cubos y el exclusivo hielo redondo de fusión lenta de LG a petición, para obtener bebidas artesanales de lujo en casa, sin el trabajo. Para asegurarte de que sirves los alimentos más frescos, el innovador diseño interior en color gris carbón de LG STUDIO y las tecnologías de refrigeración trabajan conjuntamente para prolongar drásticamente la vida de tus productos.

Fabricante: LG

MODELO: SRFVC2406S

MSRP: $3595.00

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Páginas de códigos de error relacionados:
LG Refrigerador Códigos de error, LG Distancia Códigos de error, LG Lavadora Códigos de error, LG Secadora Códigos de error, LG Microonda Códigos de error, LG Lavaplatos Códigos de error, LG Television Códigos de error,

Páginas de resolución de problemas relacionadas:
LG Refrigerador Solución de problemas, LG Distancia Solución de problemas, LG Lavadora Solución de problemas, LG Secadora Solución de problemas, LG Microonda Solución de problemas, LG Lavaplatos Solución de problemas, LG Television Solución de problemas,

Páginas de reparación relacionadas:
LG Refrigerador Refacción, LG Distancia Refacción, LG Lavadora Refacción, LG Secadora Refacción, LG Microonda Refacción, LG Lavaplatos Refacción, LG Television Refacción,

Páginas de piezas relacionadas:
LG Refrigerador Partes, LG Distancia Partes, LG Lavadora Partes, LG Secadora Partes, LG Microonda Partes, LG Lavaplatos Partes, LG Television Partes,


Comprar LG Refrigerador SRFVC2406S

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Product Reviews:

Following some serious health issues my wife and I moved south to Florida.
Following some serious health issues my wife and I moved south to Florida. Based on the cost of buying new vs transporting everything we decided to purchase new. After building and closing on our brand new home on the South Florida Gulf Coast we identified the best appliance store and proceeded to purchase what we were told the best quality Washer (LG steam inverter direct drive True Balance) and the Gas Dryer (LG True Steam Sensor Dry) which were both listed by Consumer Guide as their choice/“Top Rated”? For the record we owned a matched pair of The Whirlpool Duet Washer and Gas Dryer up north prior to moving south for OVER 15 YEARS WITHOUT INCIDENT! The LG washer came with an impressive 10 year warranty and to my complete surprise the Dryer came with a ridiculous 1 year warranty! Within six months the dryer was leaking small amounts of water on the floor and the dryer was making loud grinding noises that got progressively louder as the dry cycle progressed! In addition the inside drum/tumbler finish became worn out and marred while the vent at the rear inside of the dryer literally had the finish burnt off with excessive heat presenting a serious issue! In fact some expensive Tommy Bahama shirts were ruined by this dryer!I have called the US Customer Information Center numerous times over the past two years leaving numerous messages until one day three months ago I finally had someone pick up from the Customer Information Center that was obviously overseas possibly located in India based on the gentlemen’s accent This gent proceeded to tell me that the washer was still under warranty but the dryer is only covered for one year! UNBELIEVABLE!!! He then informed me that he would have someone get back to me within the next 24 hours BUT obviously that never happened!! Based on the pricing and the alleged “Top of the line” there has got to be something that can be done? As we live in South Florida the clothing we cycle thru both machines is very light with no shoes ever touching either unit. Based on the facts I would warn you, stay away from LG Washers and Dryers!!
Published: March 1, 2020
Mark of Englewood, FL
Source: consumeraffairs.com

We called LG service on Sunday to repair our 6 year old french door refrige
We called LG service on Sunday to repair our 6 year old french door refrigerator. With the holiday, they said that they couldnt get someone here until Tuesday, so we made an appointment for Tuesday between 8 & noon. When no one showed up we called again and they said that they were having problems and couldnt get someone here until Wednesday pm. When we asked for a refund of our $300 charge on our credit card they said we had to go through some complicated BS and it would probably take 3 days for the credit to process! Will NEVER buy another LG appliance again!
Published: July 5, 2016
Christine of Clermont, FL
Source: consumeraffairs.com

We purchased an LG fridge from Home Depot on the 19th of January 2011. This
We purchased an LG fridge from Home Depot on the 19th of January 2011. This fridge went hot and destroyed most of our food on July 13th, 2011. I called LG and they ended up getting a technician out to the house that afternoon. LG said the issue was the control board, but the tech thought there was more. He ordered a compressor as well. Home Depot gave us a fridge to use in the mean time. They returned to fix this on the 26th of July. The panel didnt solve the issue so the tech went to install the compressor and found there was no freon in the system. LG didnt believe this was the problem after two days of waiting, so the tech had to come back on Friday on the 29th of July to install an evaporator with UV chemical in it. The fridge had a bunch of freon on the charge side indicating a blockage somewhere in the system. We had to run the fridge for all weekend and then late Monday, came back to find it still was not cooling or working. LG, at this time, said they may replace it. After a bunch of calls to LG and getting nowhere, we finally are being told they will replace it. This is another 7-10 business days with no fridge and no results. LG informed us that they will NOT pay for destroyed food. I would not purchase another LG product. We have 4 other LG products in our house not including this fridge. The customer service sucks and response times are unacceptable.
Published: August 3, 2011
Ken of Beaverton, OR
Source: consumeraffairs.com

I apologize for the wordiness of this, but our situation has been going on
I apologize for the wordiness of this, but our situation has been going on for a long time. If I pay $800.00 for a product, and that product fails, I expect a refund. With LG, it doesnt work this way, apparently. I am so sorry I ever bought an LG dryer. I have a dryer at a rental that is over 23 years old. Not a problem; works like a charm. All I want now is a simple dryer with two buttons: on and off. No songs, no flashing lights. We purchased our LG dryer (washer and fridge too!) in June 2014. All three were delivered July 14, 2014. On November 21, 2014, the dryer stopped working. By that I mean that when you pressed the button to run a cycle, it sat there blinking at you and the drum did not turn. Hence begins the ongoing nightmare of 1) trying to speak with an actual customer service rep and 2) scheduling a service tech to come and fix it.On November 28th, an LG authorized tech came out. He couldnt fix the dryer and needed to order a part. Being a Friday, the part was not ordered until December 1st. December 17th, almost a full month since our dryer stopped working, the tech came out to fix the dryer. After spending two hours, he turned it on and it gave us the same symptoms. The tech then remarks, Hm. Looks like the installation did not account for propane. You need a propane conversion. Really? They tell us now? Why not during the initial installation? Why not the first time the tech came out? And this has to be at our expense of course. We are now heading into the holiday season. Family coming to visit. No dryer. We have by now spent gas money, our time, extra planning on when we can drive a load of wet clothes eight miles into town, and scrounged around for cash for the dryer loads.We paid the LG authorized tech over $200 to convert to propane. He did that conversion January 13, 2015. Two weeks later, on January 27th, the dryer failed again with the same symptoms as November 21st. My husband and I by now have spent hundreds of hours on the phone with LG and with Home Depot. It was around this time that we decided we wanted a refund. On one occasion, I asked for a manager (I was getting tired of repeating my story), and twice got cut off. This in one day. I called the tech company myself to schedule a repair. They know who we are by now and I asked them to please escalate! February 2, 2015: The tech comes out and cant fix it. It needs yet another part! We are furious and frustrated and tired of having to reschedule our lives around laundry trips. If Home Depot cannot sell a product for which the manufacturer stands by, then why do they sell it? February 4th. The Home Depot person I have been speaking with finally got me a phone number and a real person at LG. (My notes have at least six different phone numbers.) The LG rep told me she would be sending me an email to which I could upload my service call receipts, and my proof of purchase (they dont have this?). Again, I am spending my time running around for something I paid for. (Had to print it, shrink it, scan it, and make sure it did not exceed the MB limit imposed on me. Of course it did the first time I tried.) This makes no sense. This is not customer service.The woman whose name and number at LG I now covet, said I would receive a confirmation email in 24 hours. I did not. She also said I would receive a decision on my request for a refund in 72 hours. I did not. February 10: I finally gave in and called her back (like I said, hundreds of hours lost on the phone, waiting on hold, pressing buttons, getting disconnected), and my request for a refund was rejected. I have to have one more tech visit (which is currently scheduled for February 16), and then resubmit everything all over again. This is a nightmare!
Published: February 11, 2015
Debby of Santa Cruz, CA
Source: consumeraffairs.com

I paid over 1,500.00 for a LG refrigerator LFC23760ST just three years ago.
I paid over 1,500.00 for a LG refrigerator LFC23760ST just three years ago. Its the last time I will ever buy LG products again. They carry just a 1 year warranty and will charge me an arm and a leg to replace any parts that I need. The circuit board went out and I was told that its $400 dollars just for the parts to fix it. Why do I need have to spend $500 plus dollars on parts on an appliance that is only 3 years old?I have a Whirlpool refrigerator in my garage that sits out in the heat and has been out there for 15 plus years and I bought it used... And it still works. If they are so confident in their products, make them last for more than 3 years. Im upset that this happened but if they carried a warranty that replaced and/or fixed my problems, it would not be as bad. But when I call and to get my refrigerator fixed, its a like buying a new one all over again. Like I said, this will be my last LG product I will ever buy.
Published: July 22, 2013
Steven of Fayetteville, AR
Source: consumeraffairs.com

I purchased LG Dryer 7.4 cu ft. Electric in White Model # DLE3170W May 10,
I purchased LG Dryer 7.4 cu ft. Electric in White Model # DLE3170W May 10, 2015 from The Home Depot in a computer. The dryer was delivered on May 13, 2015. 2 weeks later problem start. Lint catcher is distorted and right side is raising up during the time when the dryer is working. Then is catching clothes or anything that is in dryer and tearing or creating a ball. The normal time that should be in a drying time 1 hour and 7 minutes is 2 hours and the clothes look like they exit from the snake throat. I would never buy this machine if I know what this product is doing. I hope LG will take the responsibility for it.
Published: July 20, 2015
Elizabeth of Webster, MA
Source: consumeraffairs.com

LG Direct Drive WT 4801CW - Top of the line, we were told. At first small b
LG Direct Drive WT 4801CW - Top of the line, we were told. At first small black marks were on our clothes & required a second washing. But today was the worst - its as if there is a hidden filter or holding area that fills up & then discharges filth all over clothes & sheets! I checked our water filters & lines into the machine & nothing was found. We are retired so no clothing caked with dirt/mud. Is there a filter that we are unaware of? Nothing in the manual. I wrote to the Manufacturer but no reply.. Very poor Customer Service. Local Dealer said they would have to pull machine all apart but I have to pay for it! Ive had LG products in the past but this one has done them in as well as their wonderful refrigerator, so we are done with LG anything!
Published: June 24, 2015
Bob of Ft Pierce, FL
Source: consumeraffairs.com

I purchased both LG washer and dryer in February 2009. I have been having p
I purchased both LG washer and dryer in February 2009. I have been having problems with stinky clothes and mildewed foul smelling towels. I have tried all of the recommendations provided by this so-called company (LG), however, nothing works. I cant leave the door open on the washer. I have small children. Running the washer on the sanitary cycle with only bleach or only vinegar or only ammonia doesnt solve the smelly problem. My 11-year old has asthma and everybody knows asthma and mold dont mix. I am very disappointed with you, LG. Shame on you!
Published: May 24, 2013
Zenia of Cuyahoga Falls, OH
Source: consumeraffairs.com

Installed the refrigerator last August, now it is not working. We have to w
Installed the refrigerator last August, now it is not working. We have to wait 4 days for a repairman. Luckily I still had my older refrigerator in the garage so that I would not have to throw out all of my food. I wont purchase a LG product again, especially after reading the other customer reviews.
Published: June 7, 2016
Karen of Teaneck, NJ
Source: consumeraffairs.com

I had the identical problem to someone else on here. We bought the LG Frenc
I had the identical problem to someone else on here. We bought the LG French Door Refrigerator from Home Depot and the little hinge on the top of the door broke off and the door was constantly staying open. We just lived with it because we had previously had a problem with a new LG washing machine and nobody in the area would service it! I was told by a serviceman that LG didnt pay them for warranty work and although I dont know if that is true or not. I do know that I couldnt find a serviceman to fix the washing machine, which we eventually disposed of, even though it was less than a year old. Anyway, we moved from that house and happily left the beautiful LG refrigerator with the broken door hinge and lo and behold, the new house that we bought, had the same refrigerator and shortly after moving, the hinge on one door broke on that one too. LG definitely seems to have a quality problem with their appliances and I wouldnt buy one again.
Published: July 25, 2014
Wendy of Weare, NH
Source: consumeraffairs.com

Did a large kitchen remodel about 3 yrs ago and bought all brand new top-of
Did a large kitchen remodel about 3 yrs ago and bought all brand new top-of-the-line LG appliances... It has been a nightmare with every single appliance from about the first week through the first 2 yrs. Let me begin by saying that I traveled about 10 months straight every year and only home for the holidays. I live alone. My appliances get very very little use.The french door stainless steel refrigerator (dont have model numbers at the moment.. this is a review in general of my LG experience) had problems from day 1. The light bulb and fixture within the fridge burned so hot that it completely melted the housing within the first week. Warranty replaced it.... 3 more times with various bulbs. I finally left it out at the last time when the warranty expired. The next problem was the rubber seal between the doors. They constantly rub and fray over time and replaced twice... Again... This appliance gets VERY little use.The HE Washer and Dryer have been well below my standards. The washer seal collects water and becomes stagnant and smelly... making my clothes smell. I do very little laundry when home obviously. I have to completely clean and dry the ENTIRE washer before leaving town. The dryer has been the worst of it all and expensive fixes. Twice in 2 yrs the heating element pulled so many amps (I am an electrician) that it started an electrical fire through the power cord with the dryer. This burned the socket and the cord and had to pay for the heating element to be replaced both times as warranty had expired in 2 yrs. I have moved both units into the garage and purchased a good old standard set of machines and have had no problems since.The dishwasher.... oh man... this thing... I have spent more on repairs and replacement parts than the cost since the day the warranty expired. First the control board went out 2 times in 2 months of being home. Then, came out to a flooded kitchen 3 times in 2 yrs. This was from a faulty regulator in the dishwasher that allowed the water to flow to the drain in sink. With all of these great features in the dishwasher.... My dishes were constantly covered in dried soap spots using the recommended dish soap. I had a plumber come out to see if maybe the water pressure was too low to rinse and he actually had to back it off. The dishwasher gets the least amount of use... Already the racks have begun to corrode and rust through the coating even though it is rarely used.All in all with everything said and done.... the quality of these expensive appliances has been well below standards. Customer service I did not like as once the warranty is expired they practically disown their product and recommend local service and repair shops or retailers. The previous appliances were GE and Whirlpool that were 30+ yrs old when I got the house. Never an issue and they worked just fine. I know that LG will not be getting anymore money from me as I have become so fed up with the issues and the paranoia of failures from using my LG appliances that I have already decided to replace them all...I have enclosed the most recent pictures of the damage/issues that I could. The refrigerator picture shows the most recent fix and where it had started to melt the housing again. I do not have the old housings but this one was remounted (it gets so hot that it melts the plastic and starts to hang) by the service guy when he replaced the rubber seals about a week ago.The dryer picture is obvious. I have rewired the house long before the new appliances and luckily this 2 times issue did not cause damage to the wire or wall or breaker. The receptacle and cord are what burn up when the heating element first starts to heat up upon starting the cycle. The washer is obvious as this is the only issue for now. 3 yrs of owning this dishwasher and I have literally ran maybe 20 loads of dishes in that time. Again.... I was never home... and holidays are usually spent with family.
Published: January 13, 2016
Jason of Okc, OK
Source: consumeraffairs.com

I am using a 5.5 kg front loading LG washing machine which stopped draining
I am using a 5.5 kg front loading LG washing machine which stopped draining the water out of it. When I registered a complain on 2nd June, they send one stupid technician Mr ** who showed us the water drainage and took away Rs 590 as a service charge of LG which is quite high. Later when we realized that the problem is not solved, we tried calling the customer care so many times in last 6 days but they just note down your complain and tell you that someone will visit again. Finally they gave me a contact of local Hyderabad service center Mr ** (Mr **) number who is another bluff master. LG are highly irresponsible people. I will never recommend LG washing machine to anyone for their third class service.
Published: June 9, 2018
Dnyanesh of Hyderabad, Other
Source: consumeraffairs.com

Fridge not cooling past 2 months. Have talked to the cust tech service seve
Fridge not cooling past 2 months. Have talked to the cust tech service several times. Each time they state hard start. Do the hard start. Last about 2 weeks then goes hot again. I want fridge replaced.
Published: December 30, 2018
Conchi of Edisto Island, SC
Source: consumeraffairs.com

I have Model ldt5665st. It installed easy, looks great. When it works it do
I have Model ldt5665st. It installed easy, looks great. When it works it does an ok job with everything but drying. I did say WHEN it does work. The button panel will stop working. Usually I have to go down, turn off the breaker over night, turn back on in the morning and it will work. I had the install company come out a few times and power is going to it as required. It seems to do this every few months and as soon as I start making appointments it starts working again. Now here I am having to cook more because of the lock down, dishwasher not working and no service calls are being made. This is the 3rd LG Appliance I have bought in 8 years and all of them so far have needed to be replaced far before what I would expect a normal time frame. If you buy one, and they offer an extended warranty, TAKE IT! You will need it.
Published: April 16, 2020
Steve of Roscoe, IL
Source: consumeraffairs.com

I purchased LG washer and dryer, the best in STEAM technology and thought I
I purchased LG washer and dryer, the best in STEAM technology and thought I did a good deal. While we dont know yet if the washer and dryer perform well or not, we were shocked the first time we used the washer today to hear a lot of banging. We discovered the water tap was not open. Then when the washing was ready, it was wrinkled so we suspected the rinsing was done with warm water!! And that was true; the techs from SEARS installed the hoses wrongly. I give the SEARS install team 2 stars, thats it.Then, I called LG Customer support to complain about SEARS and they basically dont care. During the call, I discovered that the one who answered, with very lousy English, was a total ignorant and didnt know anything about a thing. It took many minutes of waiting time to get answer on what are the benefits of registering a product on the LG website, compared to not registering it..
Published: July 10, 2014
Gus of Plano, TX
Source: consumeraffairs.com

I bought this machine in June 2014 and after about 1 year of use it constan
I bought this machine in June 2014 and after about 1 year of use it constantly goes off balance. It takes all day to do a load of clothes. Honestly do not buy an LG washer. This is the worst item I think Ive ever purchased. So very upset with this. Take it off the market!!!
Published: November 11, 2015
Judy of Throop, PA
Source: consumeraffairs.com

My wife and I purchased an LG refrigerator a couple of month ago (model: LF
My wife and I purchased an LG refrigerator a couple of month ago (model: LFXS28968). Roughly, two weeks ago we got a code on the digital display screen indicating dH (Freezer) and F (refrigerator). I called in a repair request to your service department (the unit was still under warranty) and sent the service department both a sales receipt and a purchase order from the stored it was bought. They scheduled a service technician to come out to look at the unit. He never came to look at the unit but said he would order the part due to the nature of the display screen read out. He also told me that if the service department did not call me within three days I would be entitled to a new unit (I guess beyond that time the food would begin to spoil). After not hearing from anyone for the past three days I tried to get in touch with the technician at least five times by both cell phone and text messaging. Absolutely no response. Then, I called the service department which was no help at all. They could not get in touch with the technician nor could they trace the part which they claimed they ordered. They said they would look into it and get back in touch with me. Guess what? they never got back in touch with me. Then I had to get in touch with a supervisor who still could not reach the technician nor trace the supposed part. The next day I spoke to a different supervisor who again could not get in touch with the technician nor located the part. The next day I called and wanted to speak to a manager from the LG Corporation. Instead I spoke to another supervisor who indicated the part was ordered from Korean and was on its way.I asked her what kind of compensation would I receive for all of spoiled food (both the refrigerator and freezer). I received a mere $150.00. Instead LG could have resolved the problem by supplying me with a new unit within the three day time frame. They decided to prolong the problem and that stretched into two weeks. This has been one of the most frustrating situations I have ever been involved in. The level of incompetence, and lack of empathy towards their customers is incomprehensible. Seldom do I write reviews but this is an exception. I hope anyone who may be thinking of purchasing a LG refrigerator will do their homework on the LG brand. I will never purchase another LG product nor will I recommend this product to any of my friends.
Published: May 17, 2019
Michael of Brookeville, MD
Source: consumeraffairs.com

Bought our LG Front Loader Steam Washer (WM2501H*A) 9 years ago. 4 years af
Bought our LG Front Loader Steam Washer (WM2501H*A) 9 years ago. 4 years after purchase we had to have the drum replaced due to the bearings going bad. Luckily it was covered under warranty so it was free. However, its only been 4 years since the replacement and again the drum bearings are going bad and need to be replaced. I was told that with the direct drive system the bearings had a longer life than previous models. If this is true then the previous models must have only lasted 2 years! We are going to run this one into the ground, spent all that money on it and feel like I might as well get my $$s worth (and it isnt worth fixing at this time.) I will NEVER buy another LG washer (and possibly product) in the future. I feel like the product they produce is low quality at a high quality price. I will be going back to top loader when this one completely fails.
Published: February 20, 2017
Jason of Chandler, AZ
Source: consumeraffairs.com

We bought LG refrigerator last week, but when we diffuse the ice, all water
We bought LG refrigerator last week, but when we diffuse the ice, all water will come in the tray and from the tray water, ice comes out. We complained so many times but we were not able to get good help. A service man came but after he left the same things happened. Please do help us, otherwise, change the refrigerator. We thought LG products are very good but now were not sure, after buying this refrigerator.Please help us, as soon as possible. Regards, Vijay ****
Published: August 9, 2011
Vijay of Ahmedabad, IN
Source: consumeraffairs.com

This refrigerator performed well the first 15 months however I noticed that
This refrigerator performed well the first 15 months however I noticed that the freezer was not freezing properly. I had purchased a service repair warranty with my Home Depot purchase and I thought no worries. I have been waiting since March 21 for repairs. After 3 visits and numerous repair calls with executive service persons Sandy, Gel, Willie and Shay I am still waiting to learn when my refrigerator will be working. Ask the merchant before you purchase how repairs are handled. Ask questions when you purchase a service policy as to what justifies replacing the item. A refrigerator is a necessary item in the kitchen and I feel that waiting more than one month for a repair is horrible.
Published: May 6, 2019
PHYLLIS of Birmingham, AL
Source: consumeraffairs.com

Very good machine and reliable. You never have any problems with the washer
Very good machine and reliable. You never have any problems with the washer and it cleans your clothes very well. It would be a wise move to purchase this washer. The panel takes some getting used to but you eventually learn the processes.
Published: May 10, 2020
Phillip of Albuquerque, New Mexico
Source: consumeraffairs.com

I purchased this LG French Door 28 cu ft Refrigerator Model # LMX28988SW on
I purchased this LG French Door 28 cu ft Refrigerator Model # LMX28988SW on 3/10/2011 and was delivered and setup from Best Buy on 3/28/2011. Was told this is the best fridge on the market... It cost almost $2600, but I wanted something that would last. Boy, that sure didnt happen... Not quite 7 years later my freezer and icemaker both stopped working. The ice maker needed replacement just a few months after purchase and now it failed again. Im sure its somehow related to the freezer no longer freezing things. I have an International Harvester refrigerator in my barn that was purchased by my parents in 1950 and it still works fine. How discouraging that this LG fridge has already puked out.
Published: March 20, 2018
Thomas of Almont, MI
Source: consumeraffairs.com

DONT BUY LG! I bought an LG stainless steel refrigerator and after 30 days
DONT BUY LG! I bought an LG stainless steel refrigerator and after 30 days the top 1/4 of the doors turned brown. LG says this is cosmetic and not their issue. I bought an extended warranty through BrandsMart and that company says they only cover electrical and mechanical. The store, BrandsMart, says it is an LG issue. Bottom line from this Abbott and Costello routine is that I am stuck with a 30 day old stainless steel refrigerator that looks rusted.
Published: January 18, 2018
David of Suwanee, GA
Source: consumeraffairs.com

Wish that I had found this site prior to buying their top loading washer. B
Wish that I had found this site prior to buying their top loading washer. Bought from Home Depot 4 months ago. Left one day with washer running, when we returned it had stopped with error code, washer had not drained. Looked at error code which said that hose was possibly crimped. Pulled washer away from wall and insured that they was nothing wrong. Called LG and girl had me do the over the phone diagnostics. Bottom line, she said that it needed service and they would schedule in 3-5 business days.Only call we received from them was a company name & phone # left on answering machine, with no further information. Sent a email asking what the hell is this, you are supposed to be scheduling the service, not me. Couple of days later this service company called and left messages on the answering machine, wanted us to call them to schedule a service appointment. I called on Friday afternoon, and they would have a service tech our way on Wed. I inquired what if it needs parts will they be able to repair by Fri. reply: no way as they would have to order parts. I inquired if they provide service after 4:30 pm or on weekends as we were both returning to work next week. She says no; in other words they wanted us to take time off from work to repair a product under warranty. I told her to forget it I would recall LG, which I did and explained to the girl that they needed to find a service company that can accommodate our work scheduled, she said that she would call back for scheduled service in 3-5 business days. Last we have heard from them and Home Depot says we just sold you the washer you, LG delivered it and any issues you have you have to take up with LG. WRONG answer, Bottom line you have three choices: 1) Insure that we receive repair on the existing washer , 2) Come get the washer as you havent been completely paid for it yet and refund what you have been paid, 3) give us a new replacement or once again you dont get the balance. All 3 scenarios is that it is still under warranty and you were paid the money not LG. As it stands, intend to file official complaint with Consumer Protection Agency, Federal Trade Commission & Attorney Generals office if for nothing else other than formal matter of record.
Published: December 28, 2014
Claude of Owings Mills, MD
Source: consumeraffairs.com

This LG WM357 OHVA Front Loading Washer is a lemon. Needed repair after app
This LG WM357 OHVA Front Loading Washer is a lemon. Needed repair after approx. 6 months. Weights cracked on drum. Bounced all over the room. Fixed on warranty and broke again within the week. Weve been without a washer since March (five months now) waiting for warranty support to fix it for real or get us a new machine. Very disappointed with the warranty coverage and timeliness of the fix. Choose a different brand.
Published: July 18, 2018
Cindy of Richmond, CA
Source: consumeraffairs.com

I purchased glass top electric range, French door refrigerator, dishwasher,
I purchased glass top electric range, French door refrigerator, dishwasher, & microwave about 7 years ago. I’ve already had all 3 major appliance serviced. Dishwasher 6mos after purchase, frig 3 yrs, range 6 mod ago flashed F9 no heat in oven. Now 2 LG elements on stove, sometimes heat up, sometimes not. Usually if I put them on high the will go on, but can’t regulate them. I’ve always owned GE appliances and never replaced bc they no longer worked. They’d been out dated. This will be my 2nd repair for a couple hundred $$ within 6mos on a 7yr old stove. Also NO ONE wants to service LG. At least in my area. Appliances look great but not dependable.
Published: December 10, 2020
Robin of North Adams, MA
Source: consumeraffairs.com

I have never written a review before but this issue has me so angry I felt
I have never written a review before but this issue has me so angry I felt the need. Our fridge is 2 years old. We wanted the best for our brand new kitchen... So sadly ALL MY APPLIANCES (WASHER AND DRYER INCLUDED) ARE LG!!! I wish I had my money back. I started talking to LG about my issues in mid-July. I was given two service people in my area to work on my fridge, which was at that time freezing all the crispers to the point I can keep nothing there. The fridge is 60m degrees, crispers at 20, chilling drawer at 20-30, depending on its mood that day and the freezer is holding at 0. One repairman came, talked to tech services and was told then there was a service bulletin on this model. He followed the techs advice and order a new board and a seal. (Customer service lied to me and said there was no service bulletin... told them my husband saw it and read it so they were lying about that!!!)Waited a week for the part. He installed and left. That evening the same error showed up in the screen... E rF... again! Tech support had told him this meant a fan error. He comes back to then tell me TS wants me to shut down the fridge for 24 hours so it can reset, which means you are really without a unit for 48 hours as it takes 24 for it to reach correct cooling temp. So we follow their request and start life out of a cooler. That seems like a very long time ago... Needless to say, the shutdown did not work. The error returned, servicemen refused to come back so I called the other name given to me. He flat out refused to come, stating he had one just like it in his shop that LG (the largest appliance company in the world), could not tell him how to fix, and he wasnt going to get stiffed by them for his effort.I have spoken to LG several times and am currently without a fridge, have a $341 bill for the misplaced efforts on repair attempt, and am waiting another 7-10 days until they decide to let me know if they will fix or replace. I can only assume from what I have learned that LG has a product with such a problem in multiple systems that they have NO IDEA how to fix and can only hope we will give up and just go spend another $3000-$4000 on a new one!!! I have lost hundreds of $$$ in food and expense of eating out because of this. I do not plan on giving up... I plan on turning them over to the Better Business Bureau and contacting a Lemon Law lawyer. I can totally understand that at times things dont work as designed but to tell customers they dont know what you expect is not acceptable to me. They have lost a very good customer over this whole issue. Add up in your heads, LG management, how much your top of the line appliances cost for a new kitchen and laundry room and tell me how many customers you can tick off before you wake up!!!
Published: August 8, 2017
Suzanne of Shelbyville, IL
Source: consumeraffairs.com

I was looking for a side-by-side refrigerator and most of the manufacturers
I was looking for a side-by-side refrigerator and most of the manufacturers don’t have the side-by-side still but LG did. The unit also fit where my older refrigerator was perfectly and we got a great deal online from Costco. We figured we’d try it. The space that the refrigerator has is awesome. It has plenty of space and it’s great to have that space. We have 12 grandkids and three kids, and everybody’s always here so my refrigerator fills up fast. It’s been the best refrigerator until we had problems.Our compressor went out and the freezer wasn’t freezing. The day that we finally figured out that the unit was going out, I called LG. I also called Costco because there was a year warranty but Costco also covered another two years. The unit doesn’t come up for three years until October and Costco told me to definitely put a claim in. In fact, they put the claim in for me. Then I had to call LG to find somebody to come out that worked on LG. Then a girl called me up and asked how soon I needed it. I said, Now, and the next morning at 8:00, they were here. They fixed the compressor, which has 10 years warranty, and I didn’t have to pay or do anything. The refrigerator is working perfectly now.
Published: August 10, 2019
Kathryn of Mesa, AZ
Source: consumeraffairs.com

The freezer design and quality are acceptable; the upper part is not. Both
The freezer design and quality are acceptable; the upper part is not. Both door latches have broken; though not at the same time, it still necessitated two service calls. It was designed such that the latch cant be replaced. The entire side of the door had to be removed and a large part replaced. In general, the refrigerator feels as if it’s not well made, and built with materials that seem cheap. Well never buy LG again.
Published: February 24, 2013
Bonnie of St Augustine, FL
Source: consumeraffairs.com

Update 08/21/2019:After posting this review LG was quick to respond with to
Update 08/21/2019:After posting this review LG was quick to respond with to a private exchange to stand behind their product. We had several exchanges concluding with me sending them the details and invoice from the LG certified repair company we had used to assess the unit. Unfortunately after this exchange we have received no further communication from LG. They had stated they would stand behind the quality of their product however after more than 2 weeks of silence and a not functioning refrigerator I am losing confidence. I am disappointed that they set the expectation that they would help and then have failed to respond. Not only because I would like their help but I need to decide if I need to buy a new refrigerator. Ironically the short term solve has been to use a 20 year old Amana unit in the garage which has never needed any repairs. Maybe we should go back to a more reliable brand. Original review:We bought an LG refrigerator when we purchased a new home. 5 year and 2 months later the board has gone out, the fan motor isnt working, and our repair man says the defrost is also not working. To fix it will cost more than $1000 with parts and labor. Very disappointed to be needing a new unit after just 5 years.
Published: July 15, 2019
Montgomery of San Jose, CA
Source: consumeraffairs.com

We purchased the washer and dryer set. Thought it was going to be great but
We purchased the washer and dryer set. Thought it was going to be great but has turned out to be the worst deal ever. We have had nothing but problems. We have same issues everyone else is having, uneven load, uneven balance. Takes forever to do one load of laundry. We paid a lot of money for the set. Now looks like we are going to have to buy another set but different brand. Anyone thinking of buying these please dont waste your money. LG needs to make this right for their customers. I will not purchase LG anything now.
Published: December 3, 2016
Lila of Wildomar, CA
Source: consumeraffairs.com

My home warranty company TotalProtect Home Warranty (Cross Country Home Ser
My home warranty company TotalProtect Home Warranty (Cross Country Home Services) came out to repair our washer. They discovered an LG Recall from the US Consumer Product Safety Commission and refused to make repairs because it was under recall. So, LG was responsible for repairing it. The recall stated the washer becomes unbalanced and causes personal injury and property damage. Luckily my washer just broke. It has been 3 months and multiple LG repair companies later and LG has not repaired our washer. Every LG service company that we called or came out to make repairs claims they cant repair it, LG did not authorize repairs, or the recall did not cause the damage. LGs customer service (800-243-0000) promised they would make repairs and they gave me a CNM # and APM # that supposedly authorized the repairs. I even filed an ethics complaint with LGs company HQ. I heard nothing back. The recalled washer is product number WT5101HV. LG gives you the runaround and frustrates you so you give up.
Published: January 13, 2016
Michael of Gainesville, VA
Source: consumeraffairs.com

We have an LG Refrigerator that sells currently at Home Depot 2016 for $3,5
We have an LG Refrigerator that sells currently at Home Depot 2016 for $3,500 that came with our home when we purchased it. We have owned many different name brand refrigerators during our 40 years of marriage and I can confidently state that LG Refrigerators are the worst weve ever owned. LG technicians cannot fix the constant sweating from the ice-maker that appears on the door and where the water and ice are dispensed. There is a known product defect in the ice maker that LG refuses to warranty so you need to purchase a replacement part with an LG Service Call for approximately $300 each time it blows out. Their 800# Tech Support is a joke since no understands or cares about your product difficulties. In short, nothing sucks like an LG. DONT BUY LG PRODUCTS!
Published: March 15, 2016
Tom of Morrisville, NC
Source: consumeraffairs.com

Three weeks ago, I discovered my LG refrigerator was failing to keep foods
Three weeks ago, I discovered my LG refrigerator was failing to keep foods cold and frozen. A repairman from Stover, Evey, and Jackson came, brought a loaner, and took the model to diagnose the problem in their local shop. It is not repairable because the capillary tube is blocked and no part can be ordered from the company to complete the repair, per Bob, technician. This model has a 7 year sealed system warranty.I have tried to contact LG via email, with little success. The phone customer service is very poor and time consuming. A supervisor gave me a bad email address after calling us at 6am (no apology). Does anyone have any suggestions to remedy this problem? I would like them to repair the unit or replace it, or at least refund a portion of our purchase price.
Published: December 1, 2014
Maya of Corvallis, OR
Source: consumeraffairs.com

I think the LG refrigerator, and the brand is high quality, readily availab
I think the LG refrigerator, and the brand is high quality, readily available and also presented value. I think the brand is close to whats considered as luxury at a price that doesnt represent luxury. I think its a great, everyday appliance for families and single people such as myself. Stays up to date. Id personally leave what I had as is. If Im the brand Id stay that way as well. If they want to be with Meile and Viking, maybe up the luxury and modernize the look ever so sightless and charge a higher price. For me, the brand is pretty much ideal. I chose LG because I thought it was a good choice to be in the middle of tiers that include Frigidaire and some and the top which includes Viking and a few. I think the brand presents excellent value, overall.
Published: September 21, 2019
John of Somerset, KY
Source: consumeraffairs.com

I would give this product 0 stars if that were an option. I purchased this
I would give this product 0 stars if that were an option. I purchased this appliance 4 years ago and while it looks great, it has been nothing but trouble. We first had an issue about 2 years after purchase - it stopped cooling in the freezer. We lost quite a bit of food but the repair was covered by the warranty. Now 2 years later, the same thing has happened except now it is both the freezer and refrigerator that will not cool. I have lost hundreds of dollars in food and have to take time off from work to wait for the repairman. And to top it off, LG customer service is terrible. I spent nearly an hour on the phone scheduling an appointment, only to have them reschedule for a day later. I am furious. After doing some research, I see that there is a class action suit against LG for just this problem - issues with their compressors. Unfortunately for me, the suit is in California and Im in NY or I would jump on that.
Published: June 19, 2019
Donna of Garrison, NY
Source: consumeraffairs.com

I just had to replace a roller bearing on my three-year-old LG dryer at the
I just had to replace a roller bearing on my three-year-old LG dryer at the expense of $200. When I attempted to contact LG customer service, they were willing to forward my complaint to upper management without any expectation of a reply to me on my complaint. Evidently, this problem is quite prevalent on this particular model (DLE5955W), which I learned from reports on the internet. The serviceman that replaced the defective roller told me that the bushing/bearing was completely worn-out, which caused a rumbling noise, because of no lubricant which might have occurred because of its proximity to the heating element.
Published: December 28, 2012
Abraham of Cedar Park, TX
Source: consumeraffairs.com

Purchased model #LFX25991ST January 2012. Within weeks the technician was o
Purchased model #LFX25991ST January 2012. Within weeks the technician was out to fix the icemaker. He returned at least 2 times within the first year for the same problem. Within the first few months, the lettering on the face of the water dispenser had started to fade. By the end of the second year one of the plastic drawer covers had broken off (minimal use. No children in house.). Technician was back out the third year for icemaker. By February 2016 the fridge began making loud noises with on and off warm water, but was very minimum.With all the money already spent (did not purchase extended warranty as we had NEVER had problems with refrigerators in the past - other brand names), we had no energy left for this fridge. Then a couple days ago, no surprise, the entire thing quit with a loud bang. So heres the kicker. I called various service people on Monday. No one could come until Friday. Called LG and got hung up on once. Called back and after hold time, finally got to speak with someone who barely spoke English and was obviously reading from a script. He tried to troubleshoot with us over the phone then agreed that the fridge was dead. He provided 3 companies that they contract with to come out and look as the sealed system is under warranty for 7 years, some parts 10.So I proceeded to call these companies. One said he does not work on refrigerators, another said he will not touch this model number, and another kept hanging up on me. So I called another person I had initially spoken with. He still couldnt come out until Friday, but since the parts are under warranty, I would have to pay for labor which would be upwards of $400. And the best part of all is LGs policy as he explained - After the problem is diagnosed, I would have to call LG and get an authorization number, they would have to mail this to me for confirmation, then the parts would have to be ordered, then I would have to get on the schedule to have the repairs made. I am therefore without a fridge for close to a month. Debating to chuck it or go back to Whirlpool or KitchenAid. NEVER AGAIN will LG enter this house!
Published: August 31, 2016
Karen of Apex, NC
Source: consumeraffairs.com

LG Model WT5101HW - Had to replace the agitator in my 2 year old top loader
LG Model WT5101HW - Had to replace the agitator in my 2 year old top loader washing machine. A few months ago there was a software update to correct unbalanced loads. Now the screw holding the agitator in place came undone. (It is held in place with a substantial LOCK washer). The agitator came loose and the plastic gear which drives it became stripped. The result was that it came completely unattached from the drive gear. The LG service man said he had never seen that happen before. I paid $189.75 for the part and repair. As the service man was leaving, I checked the mail and discovered a recall letter from LG concerning my washing machine due to excessive vibrations. Guess I know how the agitator screw became loose now! Called LG and after 1 hour of waiting and answering questions, they said they will have to get back to me about whether I will be reimbursed for the repair. I will keep you posted on developments!
Published: August 20, 2013
Fred of Wyomissing, PA
Source: consumeraffairs.com

My first impression with LG was when they promised to have the refrigerator
My first impression with LG was when they promised to have the refrigerator at my house within two weeks but it took more than six weeks for delivery. I did have some issues with the freezer frosting up. Called customer service. They referred me to a higher department and they seem to be able to rectify my concern. Thank you.Currently whenever the refrigerator compressor goes on the vibration sound is very high. Have checked inside the cabin and all the contents to make sure they were not vibrating it is not it’s the compressor vibrating. I called for a repair and they recommended me to appliance repair in Poughkeepsie New York. I then checked on their ratings. All of the reviews were a one star except for three that were five stars. It also showed that there was two complaints to the Better Business Bureau in the previous six months. I canceled the appointment and spoke to LG about using such a horribly reviewed service. I told them I did not want that repair service in my home.
Published: June 24, 2019
Sean of Stormville, NY
Source: consumeraffairs.com

We purchased new appliances from ABC Warehouse back in December of 2019. We
We purchased new appliances from ABC Warehouse back in December of 2019. We chose LG due to the price and the aesthetics. We purchased a washer, dryer, fridge, two ovens, microwave, stovetop, hood and dishwasher. We were set to move into our home on Feb 7th of 2020. The last week of January we received all appliances except the hood vent and dryer. At this time, ABC said LG rep was not getting back to them and they had no time table on when the other two appliances would be delivered. Since the other appliances have been delivered, we have called 4 times to get some sort of answers and each time they either redirect us to ABC (who has tried contacting LG but has been unsuccessful) or they say the appliances will get there eventually... We have now been in our home for a month and unable to use our stovetop nor do any laundry. LG customer service has been horrible to work with as they are giving us no answers nor are they being friendly on the phone. I am extremely dissatisfied with LG and at this point I would not purchase LG appliances in the future nor recommend them to others.
Published: March 5, 2020
Ryan of Olivet, MI
Source: consumeraffairs.com

So we splurged and bought one of those washing machines with all the bells
So we splurged and bought one of those washing machines with all the bells and whistles. Rust formed around the bleach dispenser after just over a year. This is completely unacceptable. It continues to grow daily and is not cosmetic to me. I have never had a washing machine rust out on me, what will this look like after 3 years? 5 years? If it lasts that long. There were some huge lawsuits back many years ago with auto manufacturers and rusting vehicles. Maybe an attorney should look into a class action suit against LG. A $1200 washing machines shouldnt rust. If they do, you should get relief from the company not the runaround.
Published: February 14, 2012
Michael of Cypress, TX
Source: consumeraffairs.com

In 2012 we purchased an LG French Door refrigerator - the most expensive fr
In 2012 we purchased an LG French Door refrigerator - the most expensive fridge weve ever had - to update our kitchen appliances. In 2013, the freezer section malfunctioned, food defrosted. Since we had the extended warranty, the freezer problem was repaired, but we still had the loss of food. Several months later, we discovered the food in the refrigerator section was freezing. After trying to adjust the temp according to the manual, we called the warranty insurance & since we have the gadget that is supposed to diagnose the problem, allow parts to come with the service person, had this done. Of course he had to order parts. White refrigerator, a black gasket arrived. More parts ordered. Weeks later, same problem. 2nd technician said 1st repair was not done properly, so more parts. More food loss each time. In March 2014, same problem with food freezing in fridge section. We have been waiting 3 weeks for proper parts (again, wrong color gasket seal sent - so another wait). Also yellow discolorations all over the white door, and neither LG nor the warranty insurance will cover this, as its considered cosmetic. So our nearly $3000 refrigerator is the worst appliance weve ever owned. Have complained to LG, nothing resolved. Can you say LEMON? Needless to say, when warranty coverage is over, appliance will be replaced and NOT with an LG!
Published: April 16, 2014
Joe of Easley, SC
Source: consumeraffairs.com

The cast aluminum spider connecting the motor to the stainless steel tub in
The cast aluminum spider connecting the motor to the stainless steel tub in LG front load washers disintegrates due to electrolytic action in a moist and warm environment, necessitating a repair that costs almost as much as a new machine. The part only has a one-year warranty. LG knows about this design flaw, but still persists fabricating machines with it. They would do well to have a recall on all the machines with this design flaw. Check out the image of my defective LG spider below. I ended up spending around 8 hours dismantling the whole machine and installing a new [doomed to fail] spider. I am lucky to have these skills, but most people dont. Other than the spider connector, the machine has been fine.
Published: January 22, 2015
Peter of Cambridge, MA
Source: consumeraffairs.com

The price of the refrigerators was too high and didnt have that much time o
The price of the refrigerators was too high and didnt have that much time or money. Lg is a reliable refrigerator and the price was just right for us and the company. It was a side by side, lots of room, worked great. Lasted while even though we got it second hand, also the freezer was on bottom and I loved being able to just slide open it. Just slide open, toss what needs to go in and slide shut so convention, and reliable. However, Ive had filter problems.
Published: September 13, 2019
Regina of Dallas, TX
Source: consumeraffairs.com

I purchased this fridge 2 years ago; it had good reviews and I was assured
I purchased this fridge 2 years ago; it had good reviews and I was assured by the 10 yr compressor warranty. Turns out that you are just buying an ongoing problem! How can LG sell a known defective product? The refrigerator we replaced worked well for 27 years. Our warranty was voided because we tried to have it fixed first by a non-accredited LG tech, but it is the compressor that went out and LG has abandoned us in a technicality. And if we had it repaired, in all likelihood it would go out again in 2 years. I love the design and look, but not worth the $3k problem. After reading multiple reviews, seems that LG knowingly continues to put out a defective product. Shame on you LG!
Published: July 13, 2020
Ann of Yakima, WA
Source: consumeraffairs.com

Bought our LG refrigerator in Jan 2016 and in February 2018 the compressor
Bought our LG refrigerator in Jan 2016 and in February 2018 the compressor died. 2 after our warranty expired. Lowes extended the warranty to have someone come look and that is when they discovered it was the compressor and it was replaced. July 2019 and it seems to be going bad again. Food in the freezer is not keeping frozen. We are so disappointed in the product after spending 2500. I would expect to not have had any of this happen in just 3 years. Would never buy another again.
Published: July 24, 2019
Colleen of Farmington, MI
Source: consumeraffairs.com

I purchased an LG front loading washing machine and it doesnt clean our clo
I purchased an LG front loading washing machine and it doesnt clean our clothes. There is not enough water coming into the machine to clean the clothes so they come out dirty. They have sent a technician out twice who claims it is a defect in their machines but then writes a report that the machine operates, so customer service wont do a thing to help you. This is the worst customer service experience I have had. Dont waste your money. They dont stand by their product!
Published: August 24, 2012
Leslie of New York, NY
Source: consumeraffairs.com

LG (Life is NOT good) Front Load Washer - WMM3670HWA. The first 2 sets they
LG (Life is NOT good) Front Load Washer - WMM3670HWA. The first 2 sets they tried to deliver were damaged. I waited about 10 weeks to finally take delivery of the washer and dryer in October 2017 and put them into service in November 2017. Ill never buy LG again. 100% piece of crap and all LG wants to do is send someone out to repair it but they never really repair anything. The clothes never really get clean... When I use the speed cycle, it consistently gets stuck at 7 minutes and never spins out and it will sometimes time-out but more than likely I have to hit the power button to shut it off. The regular cycle will get stuck at 4 or 6 minutes and then after 30 minutes it will jump to 11 minutes and then 2 to 4 and then 11 minutes and do it again and again. I have had 3 service appointments. The 1st tech assessed it and talked to the factory and agreed to replace the motherboard, so he came back out to replace the motherboard. The next day it started doing it again. The 2nd/3rd service was a Factory LG tech who had a motherboard and control panel shipped to the house prior to his appointment without talking to us or coming out. The machine is still doing it. I was told by support it was because I use too much soap, I use their lines of how full to fill the soap!?!? I was told by their out of the US support team I would have to pay for the next service call. I was promised 3 call backs and never got them and then had the supervisor of the Alabama Tech Team hang up on me when I asked him if he would pay for my time off of work, water bill, electricity bill and extra time trying to get someone to fix this piece of JUNK!! I was told I have to have another tech come out and look at it again. I have to run a load of laundry and cross my fingers I hear the chime that says it is done. I have to run a load 4 to 5 times before it will finish a wash cycle 1 time. He told me nothing proves is it is a piece of junk and they are following the warranty. I told him I could take a video to prove it and they laughed at me. There is ABSOLUTELY NO HOPE of this ever working normal. Biggest waste of money... So regret this purchase!
Published: June 15, 2018
J. L. of Minneapolis, Other
Source: consumeraffairs.com

The LG washer started making oil spots in our clothes. I learned from a fri
The LG washer started making oil spots in our clothes. I learned from a friend who is a technician to apply DAWN dishwasher liquid to the spots and let soak. After washing, if the spots come out, its from the machine. I have to clean my machine once a month with a commercial cleaner that is expensive to use. The problem with the washer is that all the cycles except for the towel, bulky items, and large loads do not use enough water to get the soap out of the clothes. The so-called water saving modes are causing the spots. LG tech service is of no help. The LG dryer lint tray compacts the lint so if you dont clean inside the lint trap, the tray will not go all the way down. I had several clothes that were torn because of this. I will never buy another LG appliance again!
Published: February 7, 2019
Janis of Port Charlotte, FL
Source: consumeraffairs.com

I purchased a LG refrigerator from Abt Electronics in 12/15. Less than 8 mo
I purchased a LG refrigerator from Abt Electronics in 12/15. Less than 8 months, the ice maker was not working. The manufacturer came out, ordered the part and had it delivered to my house the next day. He returned to install it. Then less than 18 months after purchasing the new refrigerator, it started making a strange noise. The next morning, there was water in it.Called LG and was told the warranty was up since it was over a year old to call Abt and use my extended warranty service. Called Abt, they diagnosed the problem as it needing a new condenser! Had to wait on the part. Returned a week later installed the condenser. Later the same day, the panel on the doorways showing an error code and the ice maker or water dispenser wouldnt work nor was it cooling in the refrigerator but the freezer was working. Used my extended service warranty again, had to wait a week to get the part and reschedule another service call. They came out to install the fan.I have now had all three major parts on this less than 1.5 year old LG refrigerator. What else can go wrong now? Thank goodness I had an old 30 year old refrigerator in my garage to use as a backup! Wouldnt ever buy an LG refrigerators again. Hoping this last five years! My earlier refrigerator lasted 22 years with no repairs. I just bought a new one since I had my kitchen remodeled!
Published: May 19, 2016
Dee of Sugar Grove, IL
Source: consumeraffairs.com

Compressor and board both went out after 20 months, has the linear compress
Compressor and board both went out after 20 months, has the linear compressor, looks like a beautiful fridge but what a pile of garbage spent 3000. On it, weve had the ice maker replaced 3 times, luckily I bought the extended warranty or Id be out a lot of money. I wont be buying LG in the future ever again. Oh and customer service at Lowes was a joke. Told them Id never buy anything from them in the future, took over three weeks of runaround to get fixed, didnt care we dont have a fridge. Were a family of five. I dont recommend buying anything LG.
Published: October 22, 2017
Jim of Columbiaville, MI
Source: consumeraffairs.com

Never loved a refrigerator like I love mine. The refrigerators freezer is h
Never loved a refrigerator like I love mine. The refrigerators freezer is huge. I can put so much in it. There is a second pull out door in the freezer where I keep my ice packs plus other frozen foods. The refrigerator section is also large and also it is a beautiful stainless on the outside.
Published: August 31, 2019
Judith of Delray Beach, Florida
Source: consumeraffairs.com

Please steer clear of this product. It is a nightmare to do laundry. Contin
Please steer clear of this product. It is a nightmare to do laundry. Continually says its uneven and runs more and more water to try and balance itself. Unless you have hours to devote to one load of laundry, get another brand. I personally cannot understand the people I call at LG help desk; definite language barrier. This washer apparently is ultra sensitive to a sock or some other small item being on the edge and Im constantly rearranging clothes to try and get it to finish. Worst appliance Ive ever owned and Im in my sixties.
Published: January 5, 2016
Ann of Mcgregor, TX
Source: consumeraffairs.com

The large LG refrigerator is simply terrific! It has 2 freezer drawers on t
The large LG refrigerator is simply terrific! It has 2 freezer drawers on the bottom and a really large refrigerator section with a giant pizza-width meat drawer. We chose the stainless steel finish and, admittedly, it is hard to clean but looks so nice when you polish it. The top double doors have just the right storage on the inside. The 3 fruit/veg. containers are nice and big. In the freezer I have unplugged the ice maker, because it took up too much room and simply leave an ice tray across one side of the top section divider. It allows for sections of food to be stored without being in a jumble. It is a very large and tall fridge and I didnt mind doing without the cupboard section that usually is hung above. I found 3 woven baskets that simply sit on top and look very nice there.
Published: April 27, 2018
Claudette of West Palm Beach, FL
Source: consumeraffairs.com

I purchased my LG Steam Washer and Dryer on 11/26/10 from Home Depot. Thank
I purchased my LG Steam Washer and Dryer on 11/26/10 from Home Depot. Thankfully, I purchased a 4 year extended warranty. Now a little over a year later, my dryer all of the sudden stops heating. I made a phone call to Home Depot on March 23rd and they contracted the work out to Appliance Solutions of Utah. When they came to do repairs, they said the dryer needed a new thermostat, the part needed to be ordered and they would be back in 3 days to do the repair. Two weeks go by and never heard from the repair guy and he never showed up on the day he said he would (I took the day off work so I could make sure I was here). Finally after 3 weeks, he showed up claiming they got sent the wrong part he replaced the thermostat and was on his way. Five days later (3/28/12), the heating on my dryer went out. I once again called Home Depot. They got the same company out. The very next day, the guy replaces the same part, the thermostat and then tells me that there is nothing wrong with the dryer. He said that I need to get my ducts cleaned out and that I can just use my dryer unhooked from the wall until I get that done. I used my dryer unhooked from the wall and once again, a week later, the heating goes out on the dryer. So, I gave Home Depot a call. Three days later, the same company shows up. Now hes claiming my dryer is out because its not hooked up to the wall but he needs to order a new thermostat again so it can once again get replaced. The repair man said he would be back in 3 days. Over two weeks have passed since he said that, I havent even received a call from the company and he just left my dryer in pieces in my laundry room. I can barely get in there. I am completely fed up with this worthless dryer, Home Depot, and Appliance Solutions of Utah. I dont think LG should be able to get away with selling these fraudulent dryers to people anymore and apparently no one knows how to repair the dumb things so they dont continue to have these problems.
Published: April 25, 2012
Brandie of Saint George, UT
Source: consumeraffairs.com

This is the worst experience I have had with any refrigerator. After buying
This is the worst experience I have had with any refrigerator. After buying a new expensive LG french door refrigerator (Model: LFX33975ST/02, Serial # 304KRRE1Y558) in Aug 2013, we have had SO MANY issues with the refrigerator starting within 4 months of buying it and having them come out to try and fix the same issues over and over again: 1) Water dispenser leaking. 2) Ice maker not dispensing. 3) Crisper drawer freezing my vegetables (for months now). I now have the same issues again since Dec 29th and still waiting for them to get addressed and being told that the refrigerator cannot be replaced because it is outside the manufacturers 1 yr warranty (even though we saw the same issues within 4 months of buying it)!! Massachusetts has a lemon law.. maybe time to call a lawyer???
Published: February 17, 2015
Anuja of Holliston, MA
Source: consumeraffairs.com

I had a an old Kenmore dishwasher that lasted some 20+ years. It worked gre
I had a an old Kenmore dishwasher that lasted some 20+ years. It worked great but after so much use (twice a day!), I had to replace this n that on it but overall it was awesome! The end came when we were no longer able to buy the electronic board to operate (most of the repairs/replacement we did on our own, following the schematics and watching Youtube video instructions). Alas, finally, it died and the search was on for a new dishwasher. I read many reviews and settled on the LG. That was my first mistake. The LG was installed 6.18.18 (model #LDT7808ST). I was very excited to have a new, modern dishwasher after all these years! It was sadly short lived. Just a few short months later, I was sick of hearing the bing bing bing that goes off to alert the user of escaping steam. Except there wasnt any escaping steam. When the repairman came out ($150), he told me it was a problem with this model in that the steam created was leeching into the electronics and causing the board to short out, thus the bing bing bing noises. He replaced the board with a newly designed board to alleviate this issue that LG knew about. Finally the sound stopped and all was well. Except a few months later the binging began again. During the interim, I found on two different occasions, small chunks of black rubber. Now what?? I searched inside the dishwasher but couldnt find anything...until yesterday. Now I realize its part of the cowling that feeds water inside the tub. Unfortunately in order to see exactly whats going on with it, I have to figure out how to remove the lower water arm. And because this cowling has become unstable, its blocking the arm from turning freely. So now I have a lower armature that is half-way turning and binging and bonging and dishes that are being poorly washed. COLOR ME DONE! DO NO BUY THIS BRAND DISHWASHER!! I paid over $1,000 and its falling apart after a year and a half. LG brags that the motor has a ten year warranty. That is little value when the rest of the machine is falling apart before a year is even over!
Published: January 22, 2020
Nancy of Houston, TX
Source: consumeraffairs.com

My washing machine worked perfectly fine until LG decided to do their famou
My washing machine worked perfectly fine until LG decided to do their famous recall fix.... in which they insisted that we have done or our warranty would be null and void. What they should have said is, “We know you bought this top of the line washing machine, and it works fine but throw it in the trash bc when we send someone out to do this mandatory update, it will NOT work at all!!!!! Sign me up for any class action suit against them.... I have a family of 7 and a washing machine that is not functioning is not an option!!!!
Published: July 29, 2013
Katherine of Wetumpkaterracew, AL
Source: consumeraffairs.com

LG microwave was part of the kitchen appliances in the home we bought last
LG microwave was part of the kitchen appliances in the home we bought last year. It appeared to be fairly new. Within 6 months the door frame cracked then the handle broke off. Its noisy when it runs and the configuration of the buttons and functions is confusing. Ive never figured out the soften button. Glad we didnt actually purchase it ourselves but will now have to replace it.
Published: November 17, 2014
Susan of Dansville, MI
Source: consumeraffairs.com

I own LG dishwasher LDF8072st. Purchased 8/13. 3 weeks ago, I recd an error
I own LG dishwasher LDF8072st. Purchased 8/13. 3 weeks ago, I recd an error code which determines a leak. I spoke with LG customer service who authorized repair under extended warranty. 2 different companies have been here a total of 5 times. The machine is still not fixed after installing a new door panel. Today the tech. informed me that they ordered a new pump to be installed November 11. I will be 5 weeks without a dishwasher. I have taken 4 days off from work to be here with a repair tech, and one Saturday. LG refuses to replace the product and gives me a different answer every time I call. They just apologize for my inconvenience.
Published: October 28, 2014
Joni of North Brunswick, NJ
Source: consumeraffairs.com

We purchased the LSXS263265 refrigerator a year ago and it has already stop
We purchased the LSXS263265 refrigerator a year ago and it has already stopped working. First the freezer went and leaked all over the kitchen hardwood floor and then an hour later the fridge stopped cooling. Beyond disappointed in this brand. We bought this model due to the extra large capacity but unfortunately the product just did not last.
Published: September 23, 2016
Trish of Locke, NY
Source: consumeraffairs.com

Bought my LG REFRIGERATOR on November 18th, 2015. Right away it had a noise
Bought my LG REFRIGERATOR on November 18th, 2015. Right away it had a noise coming from it. The first of December 2018, woke up to a puddle of water in front of the refrigerator. Opened the door and the freezer was warm. Called LG, they sent a technician out, he had to replace the compressor and the circuit board, waited 1 week for parts to come in. Technician came and replace the parts. 2 days later, something happened AGAIN, waiting for another week for him to come out (because he was busy doing other repairs), he added Freon, that lasted for 2 days, then the day before Christmas eve 2018, he came out and put more Freon in it. The Technician CANT FIND THE PROBLEM. Now, its December 29th 2018, still not fixed.We been on the phone with LG for the last 4 weeks. All they keep saying is that they will send the repair guy out. Now mind you, I had to throw out over 500.00 worth of food in the beginning. They are going to refund us a check for 150.00 and the Technician already got paid for the job, 250.00. Hes been out 3 times so far, each time for at least 4-5 each time. All LG WANTS TO IS KEEP TRYING TO FIX IT. It seems to me with all of these problems that all of us consumers are having, that they would just replace them... Im still without a refrigerator and have 2 little kids. THEY DONT CARE. I WILL NEVER BUY ANOTHER LG REFRIGERATOR. FROM NORTHEAST OHIO.
Published: December 29, 2018
Jerry of Conneaut, OH
Source: consumeraffairs.com

Purchased a new LG refrigerator and glass top LG range from Lowes, Kailua K
Purchased a new LG refrigerator and glass top LG range from Lowes, Kailua Kona in 09/2016. From day 1 the range was faulty. Burners flickered on and off every 2 seconds regardless of how high unit was set. Store said this was normal. Shortly after, the outside coil to one of the larger burners stopped working. Refrigerator - we were not aware of a slow leak inside the water dispenser until rust appeared at the rim of the dispenser and caused the stainless steel film to come off. In researching online it is known that LG is aware of the refrigerator water dispenser issues. We did have the range repaired while under warranty but because we were not aware of the slow leak in the fridge we will need to cover the $800 cost to replace door and dispenser ourselves. This is unfair given LG is aware they sold an appliance with a defective water/ice dispenser.
Published: January 28, 2018
Sue of Kailua Kona, HI
Source: consumeraffairs.com

We had an LG washer and dryer and when we were shopping, we liked the brand
We had an LG washer and dryer and when we were shopping, we liked the brand. I like the refrigerators space, and the reflector under the French doors. But we had to have the compressor replaced twice in like three and a half years. The refrigerator seems to be okay now though. The tech said that when I got the first one replaced, they haven’t actually solved the issue with the compressor yet. He said that now, it has been updated and it should be fine.
Published: August 17, 2019
Sarah of San Antonio, TX
Source: consumeraffairs.com

We bought a LG dishwasher 4 months ago. After 3 months we started having pr
We bought a LG dishwasher 4 months ago. After 3 months we started having problems. In the last month is more the time we were unable to use it than the time it actually worked. I called LG 4 times so far, its quite obvious they cannot fix it but they refuse to exchange it. Im at the point I just dont want it anymore, I just want my money back. What a waste of money. They gave you the chance to put a review on their website, but guess what.. my review never got published.
Published: June 4, 2014
C. of Auckland, Other
Source: consumeraffairs.com

My refrigerator has had a leak from Day One. I noticed that the drawer fre
My refrigerator has had a leak from Day One. I noticed that the drawer freezer was becoming difficult to close. Then, I noticed water spilling onto my floor. I dont have the ice maker hooked up, so I dont really know where the water comes from. When I looked I had 1-2 inches of ice in the bottom of my freezer compartment. I have now become accustomed to removing the freezer door once every couple of months and removing the ice. Now, it quit working entirely, and I dont know if I can find a repair man close.
Published: September 17, 2011
Caleb of Berryville, AR
Source: consumeraffairs.com

Bought the LG LFC24786st from Sears exactly 3 years ago this week. At the 1
Bought the LG LFC24786st from Sears exactly 3 years ago this week. At the 1 1/2 year point the motherboard and fan needed replacing. Really WTF, a year and a half. Oh well, it was under warranty. Yesterday it happens again. Right now the fridge is sitting at 54 degrees, the freezer is warmer because we had to remove everything. Really now, 2 motherboards in three years plus the Sears extended warranty is no longer any good because of the closing even though I still have 2 years left. This is really looking like LG Lemon fridges are not the way to go. I see from above that its not so much a model of the fridge but the make that keeps breaking. Ill tell you something, this is hitting the internet big time. Im frustrated, pissed off, and right now... fridgeless.
Published: December 5, 2017
Rob of Victoria, BC
Source: consumeraffairs.com

I purchased this refrigerator at Home Depot in Stroudsburg, PA in October o
I purchased this refrigerator at Home Depot in Stroudsburg, PA in October of 2011. Its a good thing I also purchased an extended warranty. This piece of junk stopped chilling several times. I have had several repairman but the same thing keeps happening. Now Home Depot sent me a check for $900.00 rather than replace the unit. What can I get for 900.00? A mini fridge? I hate LG and Home Depot.
Published: July 11, 2014
Marie of East Stroudsburg, PA
Source: consumeraffairs.com

Have an LG French Door Refrigerator. After 18 mo. the compressor died. It t
Have an LG French Door Refrigerator. After 18 mo. the compressor died. It took LG 6 weeks to figure out that they could not find an LG certified repair technician in our area. They refused to tell us how they would respond, and then gave us a refund, but refused to repair/replace the unit. They do not answer calls/faxes, and do not seem to care about their customers. I spent a total of over 20 hours on calls/emails/faxes. Every call involved 15-35 minutes on hold before getting to a live person. They kept passing me from one department to another. Totally frustrating experience. Would never buy LG again.
Published: January 23, 2018
Richard of Stamford, CT
Source: consumeraffairs.com

After Redoing our house after Hurricane Sandy, I thought I would buy this T
After Redoing our house after Hurricane Sandy, I thought I would buy this Top of the line washer and dryer. The dryer is great, no complaints, however, the washing machine (Top-Load Direct Drive) does nothing but force dirty water through the clothes. Even with bleach, I could not get socks or floor washing pads at least clean looking. I despise this washing machine and will not buy another LG product especially from Home Depot. When I called about possibly getting service, they referred me to an Electronics company... Enough said. The electronics company wants to charge $80 to come Look at it. There is mechanically nothing wrong with the machine, it just doesnt work well and honestly, hasnt worked well since day one. This pushing water through the clothes is not effective at all. I would prefer a machine with an agitator but, those are hard to find. This machine is not that old and is not used all that much so, I have read reviews of the same situation and it is very clear not to buy this machine. I had read such great reviews for this machine but, am so disappointed because it has lead to nothing but additional costs for me to take at least some washes to the local laundromat on a regular basis. That is how ridiculous this has become. A fairly new (Bought in 8/2013) washing machine and I have to go to the laundromat to get my clothes clean. Buyer Beware on this product.
Published: May 16, 2017
Mary of Massapequa, NY
Source: consumeraffairs.com

Buyer Beware of Linear Compression. We purchased this fridge less than 3 ye
Buyer Beware of Linear Compression. We purchased this fridge less than 3 years ago and it stopped working 3 days ago. Hours and hours on the phone with LG, 2 service companies later, 1 1/2 days of missed work, and we know exactly the same thing we did when we first called... the compressor has died. Now theyre fighting with the service company LG sent out to us on who should order the part(s) and are telling us they may have it to fix in another week. WEEK! A quick google search will show you there are multiple class action lawsuits for this type of compression unit. LG has known it will not last. And when it fails, as it will, hundreds of $$ of food in the trash, $$ for takeout for a week, missed time from work to meet technicians that cant help and hours and hours on the phone with LG is what will be in your future.
Published: May 21, 2019
Lisa of Marlborough, MA
Source: consumeraffairs.com

This built-in oven came with the house. Its beautiful. But, I dont think it
This built-in oven came with the house. Its beautiful. But, I dont think its ever worked quite right. There are lots of things I like about it - the proof setting for proofing bread, roll-out rack, convection roast mode. However, it does not hold oven temperatures properly, preheats slowly, and the fan is noisy. It is now totally dead at less than 6 years old, and wont heat on any setting. We are waiting for a service callback, who knows how long it will be. I would not be surprised if parts are no longer available as this seems to be a problem with LG and Samsung. If we have to buy another oven it wont be an LG. I wish I could find an induction or smoothtop range that performs well but does not have a lot of electronics, which seem to be the bane of all modern ranges. I am an experienced cook and baker but do not like gas as we have a tight house.
Published: February 24, 2019
Kathy of Chewelah, WA
Source: consumeraffairs.com

LG TrueBalance top loading washer - The machine is a headache. It shakes vi
LG TrueBalance top loading washer - The machine is a headache. It shakes violently, UE is a constant, the area around the bleach portal is rusted and I dont even use bleach! Like the other reviews before me, unless I am sitting by the machine, it takes 3 hours + to do one load of wash. We did call LG and they basically said, The warranty was up and you are on your own. Miserable piece of machinery... never again.
Published: September 17, 2017
Michelle of Fairfax, VA
Source: consumeraffairs.com

Power wave technology will not activate on new washer! New WT5070CW washer
Power wave technology will not activate on new washer! New WT5070CW washer arrived. I tried five different cycles and none can produce the powerful jets advertised as LGs Wave Force technology. Technician can only get the wave force action to occur while the washer is in test mode. The Wave Force action appears to be created by centrifugal force of the spinning drum. The drum will not spin fast enough on any cycle to create the wave force action. I am an engineer and it appears that the RPM setting on the motors variable frequency drive is not set high enough to create the wave force action. Hopefully, this is just a software glitch that LG engineers will quickly figure out. I plan on returning quickly if LG does not step up and fix the problem! Is anyone else experiencing this?
Published: December 1, 2012
Glenn of N Charleston, SC
Source: consumeraffairs.com

LG is a brand I really trust that is on the cutting edge of innovation and
LG is a brand I really trust that is on the cutting edge of innovation and I am proud to have in my manor. It looks beautiful in the kitchen with the other stainless steel appliances. The LG refrigerator is stainless steel which makes it very attractive and resistant to fingerprints and smudges somewhat. The cubic foot footage is excellent and it has an ice maker and water dispenser as well as ample storage space and drawers. Its just a beautiful refrigerator. I considered several brands but LG was definitely one of the most stylish looking and was fully loaded with features and innovation at a price which was very reasonable considering the others.
Published: September 17, 2019
Fred of Harrisburg, PA
Source: consumeraffairs.com

Short and sweet... Bought LG refrigerator in September, 2013. August 2015 w
Short and sweet... Bought LG refrigerator in September, 2013. August 2015 we came home from vacation to a room temperature fridge with melted out freezer. Repairs with extended warranty, $600.00. Paid $271.00 for extended warranty. $881.00 purchase price. Am now putting our food in whirlpool fridge in basement purchased in 1981. Has never been repaired. End of conversation.
Published: August 7, 2015
steve of Bridgewater, NJ
Source: consumeraffairs.com

I own an LG front load washer. It has been problematic since its purchase 3
I own an LG front load washer. It has been problematic since its purchase 3 years ago. It never cleans the clothes. It makes clothes smell awful. I found out others are having the same problem. I wish they give my money back. I used all the recommended treatments, washing machine cleaners (additional expense), emptying its water often (additional inconvenience), leaving the door open when not in use (hit my legs and bruise them), still clothes smell horrible, especially towels seem to absorb this mushy smell. I hope soon I will get rid of it. I missed clean smelling fresh clothes so much. I need to use a ton of drying sheets to suppress the smell. NEVER BUY FRONT LOADING WASHER. I WILL NEVER AGAIN. They do not save water because you have to wash your clothes again and again. Also you need to clean the machine with special cleaners while running it empty. So in the end no water is saved.
Published: July 10, 2013
Burcu of Little Rock, AR
Source: consumeraffairs.com

I like that its energy-efficient, easy to clean, quiet, and overall dependa
I like that its energy-efficient, easy to clean, quiet, and overall dependable unlike leading competitors. Fit well in the kitchen, not too tall. I liked the water filter and dispenser inside the refrigerator and the spacious shelving that was easy to clean - made of clear plastic not barred plastic. It was top door freezer and bottom door fridge and did not have enough room. Nor enough room for leftovers or storage which is much needed in families larger than 3.
Published: September 13, 2019
Ang of Tenafly, NJ
Source: consumeraffairs.com

We loved this fridge for about the first 3 months. Then the optional second
We loved this fridge for about the first 3 months. Then the optional second ice maker that we purchased would take a week to fill. We were told the air temp in AZ was too hot for the fridge to produce ice any faster!! Really, how stupid do you think we are? We have had at least 10 visits to repair this issue and now the upper part of the fridge is fluctuating from 30-42 degrees when set at 37. We are losing food to spoilage and freezing. We are paying for all the spoilage. The battle continues to have this fridge operate as it should. VERY VERY FRUSTRATING. I will not buy LG again.
Published: June 18, 2019
Karen of Oro Valley, AZ
Source: consumeraffairs.com

LFX 28978ST French door refrigerator - Paid over 3 thousand dollars for thi
LFX 28978ST French door refrigerator - Paid over 3 thousand dollars for this beautiful worthless excuse for a refrigerator. Stopped cooling for the third time in the past year (only 5 years old) and once again ruined everything in both compartments. Compressor out again. This will be compressor #4 (one wouldnt work out of the box) and repairman says not worth fixing as they go out all the time. Signed up for potential class action by one of the internet law firms but they sent me an email a few days ago saying they were not continuing the action. Said they would send my issue to LG as they are very customer focused. The next morning found all food ruined and compressor out. Customer focused... NOT!!! Please please please do not purchase this or any other LG product.
Published: April 7, 2018
Mike of Texarkana, TX
Source: consumeraffairs.com

We bought an expensive $2000+ LG French door refrigerator from Pacific Sale
We bought an expensive $2000+ LG French door refrigerator from Pacific Sales. 16 months later refrigerator stopped cooling and freezing. LG customer service after several attempts to diagnostic and instructions to reply in the refrigerator and wait 24 hrs they finally said to call a certified LG 3rd party. They said this is a common well known defect. Compressor may be covered by LG parts, but back ordered for weeks and labor would be 700.00 and no guarantee it would last more than 1-2 yrs. Called Pacific Sales to see if they can help us resolve issue or help us good a good deal on a new refrigerator. Called twice. They said the manager would call but they never called back and were useless. Don’t back or service their sales. We gave up and bought a new refrigerator from Sears with a 5 yr warranty to be safe. Lesson —- DO NOT BUY AN LG REFRIGERATOR. There is a class action lawsuit against them. They NEED TO ACCEPT THE PROBLEM AND compensate the people that have been taken advantage of with suboptimal technology parts and service and support from all levels. So irresponsible and careless. Embarrassing. LG will eventually go out of business with that record.
Published: June 7, 2018
LUIS of Carlsbad, CA
Source: consumeraffairs.com

During the summer of 2010, my wife and I made a decision to remodel the kit
During the summer of 2010, my wife and I made a decision to remodel the kitchen after having extension plumbing work done to our home. As part of that, we wanted new appliance and bought the LG refrigerator because it was the size we need to fill the space. A couple of years after we purchased it, it stopped cooling. I called LG and a customer service person told me to unplug it for at least six hours and plug it back in. I did and that seemed to fix the problem. It also had some type of water leak with the ice maker that would allow a large sheet of ice to build up to the point in the bottom the door would no longer close. I was able to remove it without much difficulty, but this happened continuously until the water line to the unit froze and burst and I turned off the line completely.In August of 2015, our refrigerator quit cooling and we contacted the company to see if it was still under warranty and we were told the compressor and sealed system was covered for seven years. This is a parts only warranty. They gave me the name of four repair companies and I contacted the one closest to me. The first tech looked at it and said they would have to send someone else out. I paid him for the call $75 and he left. The next tech came a few days later and quoted me a price of $275 to replace the compressor and the evaporator, but told me LG refrigerators had a history of leaking in the tubing in the walls and if that was in fact the problem, it could not be fixed. He told me to contact LG and begin the process of getting the parts. This began a two month struggle of phone calls back and forth between myself, LG and the repairman.No matter who I called, they said I needed to talk to the other one. The repairman eventually stopped taking my calls and after weeks of trying to get help, an LG customer service representative told me he informed the company he would no longer work on their products, a lie on someones part because he fixed my boss refrigerator a few weeks after that. They told me to contact another person on the list, so I went to the next closest person to my town, who refused to touch it because someone else had already looked at it. It was October 27 before LG was able to get A&E to get a repairman out. They told me I would not have to pay for the call because of the inconvenience it had created. He replaced the dryer in the back and the next day, I was once again able to put food back into it.Around December 14, my wife noticed the refrigerator was again not cooling. I contacted LG and they contact A&E, who couldnt get anyone out until January 12. The repairman didnt show up on the 12th and when I called, they didnt have the appointment in the system. They rescheduled for the next week. When the repair technician arrived, he called his supervisor to say it looked like the wrong type of dryer (dye dryers help them diagnose where leaks may be) had been put on the unit. They suggested he hook a freon tank to the unit and heat it with a welding torch and listen for the leak. He didnt hear anything and suggested replacing the compressor and evaporator.He was told not to do anything to the unit because they wanted another technician to come out and look at the unit to try and find the leak. (The company never noted any of this in their system and the tech says he doesnt remember the call.) He apologized to me and told me he felt the leak was in the walls of the refrigerator and couldnt be fixed. A few days later, two techs arrived at the house and my frustration level had reached a boiling point. He asked me what had happened with the previous visit, I told him and he called his supervisor. That was when we found out no notes were taken on the previous call. He then suggested replacing the compressor and evaporator and I took my frustration out on him.He was the tech who came in October and defended the fact he put in the right evaporator. He said if there was no visible sign of a leak during the last visit, then the leak was in the walls of the unit and could not be fixed. He advised me to call LG and felt they needed to honor their warranty, which I did. The customer service representative said they couldnt do anything until the tech filed his report. She never gave me any impression the problem might not fall under their warranty. I left the tech a message and he talked to a supervisor who said they would come out and replace the compressor and evaporator, but it would be the last visit made to my home on this issue. He told me to call LG and get the compressor and evaporator shipped to my home. I did and they promptly connected me to A&E to set up the service call. (I never received the replacement parts.)When the tech arrived a few days later, he called a supervisor and they told him to hook up the sealed system and check gauge readings. There was talk about a blockage in the lines. After several minutes, the tech disconnected the gauges, the call ended and he told me if the line was blocked it was in the walls of the unit and was not repairable. At this point, I contacted LG and was connected to the executive services office in Huntsville, Alabama. I spoke with a woman there who was pleasant at first, but then informed me the lines in the wall are not part of the sealed system. I told her there was no way to repair them because they were literally sealed in the wall.She then proceeded to tell me it was my fault for not reading the warranty information on the unit completely. I have owned LG Cell phones and other electronic products and was always pleased with how they worked. As a home appliance company, they are terrible. I paid more than two-weeks pay to buy this refrigerator. My last refrigerator I paid $350 for and it lasted nearly 15 years. If LG is the only company to make refrigerators in the future, I will search antique stores and look for an old fashioned ice chest and become friends with the ice man before I put another one of their products in my home.
Published: March 7, 2016
Melvin of Tupelo, MS
Source: consumeraffairs.com

I bought an LG French door refrigerator 3 years ago and I wish I would have
I bought an LG French door refrigerator 3 years ago and I wish I would have seen these reviews back then. Please DO NOT purchase an LG refrigerator! Listen to the people who wrote the bad reviews and do your homework. We all have the same reoccurring problem. The compressors fail by the most 3 years. Mine failed after 3 years and then again after 2 months. Twice in two months I lost my food. The first time in January of 2020 and then again in April 2020. They compensated me the first time for food loss but the second time they denied me because they said 12 months have to go by before they can compensate me again. Whoever thought this would happen again within 2 months. This time I lost more food cause I made sure I had enough food to last me for 3 weeks since we are in quarantine. It is very stressful during these times to try to stay safe while shopping. I had to wait one week for a repair man to come and worry about us staying safe and distant when he was repairing. I lost all my food and had to purchase a limit amount of food to fit in my cooler with ice. This imposed a tremendous inconvenience since I had to shop at least three times that week. I called customer service and all they could say was sorry about that maam. Are they really sorry? This was not my fault but a product failure and they should be responsible to accommodate their customers with their needs. I paid $4,000 for this fridge and I did not expect this to happen so soon. This must happen quite often so they implemented a rule about compensating after twelve months. Be careful. Life is not all Good with LG.
Published: May 1, 2020
Antonina of Howard Beach, NY
Source: consumeraffairs.com

DO NOT BUY LG refrigerator. DO NOT USE A & E Factory Service. Terrible
DO NOT BUY LG refrigerator. DO NOT USE A & E Factory Service. Terrible experience that is still ongoing. I have waited over a month for repair. First appointment was canceled on me. Second appointment tech was a idiot and did not fix. Third appointment was canceled on me because one of three parts didn’t not arrive. I requested a different tech but on 4th appointment he shows up at my door. And he only used 1 of the 3 parts that was ordered. I am super frustrated and the dumb tech even laugh that he could’ve fixed it the first time he came. This is 24 hrs later... the refrigerator is still not cold!!!! He didn’t even fix it. I hate LG and I hate the A & E (Sears) service. LG knows they have a issue with their compressors.
Published: June 29, 2019
William of Seattle, WA
Source: consumeraffairs.com

This washer goes off kilter on any load that doesnt have exactly the same w
This washer goes off kilter on any load that doesnt have exactly the same weight items in it. You cant wash jeans and tee shirts or flannels, even if you balance the jeans. A small load of like items works ok, but not much else. Large loads never fully agitate. Only the bottom of the load gets moved. The washer spends more time rebalancing itself than washing. Many times I have had to remove half the load and rinse and spin a few items at a time. Dont buy this washer.
Published: May 5, 2019
Kim of Sierra Vista, AZ
Source: consumeraffairs.com

We purchased an LG Dryer one week ago and have not been able to use the dry
We purchased an LG Dryer one week ago and have not been able to use the dryer from day 1. We plugged in the dryer and immediately received a shock. We plugged it into the same 220v outlet that our previous dryer used and never received a shock. We called hhgregg to ask for help and were directed to call LG for service. They gave us the name of a local appliance repair store, who we called. We set up an appointment and later confirmed that they would come out. But they called the LG Company and we were told that our problem was our homes electrical system, and they couldnt do anything to help us. We cannot use an appliance that has an electrical problem and gives shocks whenever you touch it. We are returning the dryer because they refuse to help us and say its our fault. We will never buy an LG appliance in the future and would suggest to others not to buy them either.
Published: March 1, 2013
Shirley of Portage, IN
Source: consumeraffairs.com

I bought all new appliances for my kitchen... all LG. Love everything but t
I bought all new appliances for my kitchen... all LG. Love everything but the dishwasher! I never thought I had to read the manual to run this... but one day realized that the filter was really greasy and there was water standing in the drain. Then I found a quick guide with my papers that actually said to clean this filter every time you wash! The water never drains out which creates moisture even if you put a paper towel in it each time you use it! Really... Does a manufacturer expect you to clean the filter each time? Plus we dont ever put dirty dishes in it to begin with! Pricey item And LG wont back this up because I am beyond my warranty. Who has time for this!? Forget this product.
Published: November 19, 2016
Amy of Austin, TX
Source: consumeraffairs.com

Bought LG DISHWASHER LDT9965BD in Nov/2016. We have a laminate floor in our
Bought LG DISHWASHER LDT9965BD in Nov/2016. We have a laminate floor in our kitchen. Didnt realize the dishwasher was leaking until the Pergo floor panels started curling up at the seams in front of the washer. The service man said our sump assembly seal was leaking from inside the washer. The dripping was unnoticed because the water was flowing under the laminate panels and soaking into the padding underneath. I have had many less expensive dishwashers in my life and never had a leak not even a drip. This was the most expensive dishwasher LG had at the time of purchase. Waiting to see if LG backs up the damage that was caused.
Published: February 4, 2017
ROSS of Mount Prospect, IL
Source: consumeraffairs.com

I’ve known about LG Refrigerators for a long time and I liked its design.
I’ve known about LG Refrigerators for a long time and I liked its design. I was so excited to find it. I have a bottom freezer refrigerator and I like the adjustable shelf although I wish there are more shelves that are more adjustable. Also, I can have shelves on either side of the refrigerator at different heights. I wanted a single-door refrigerator and its a double-door but it’s alright. It looks nice and it’s fine. However, I’m not happy that my freezer keeps frosting up. It took five or six calls to get someone to come out and look at the freezer when it was frosting up. So, it took several weeks. If I was working, I probably wouldn’t have been able to stay on top of that and now, I have the problem again. I bought another refrigerator because mine was frosting so much and I couldn’t keep anything in there frozen. Now, I’m getting a space problem. I’ve had it a few months. The motor seems to be working fine and the refrigerator seems to be keeping the right temperature but there’s something wrong with the seal on the freezer.
Published: May 17, 2019
Patricia of Birmingham, AL
Source: consumeraffairs.com

Great microwave for the inexpensive price! I would purchase this product ag
Great microwave for the inexpensive price! I would purchase this product again if needed. LG makes good products at a fair market price. I always consider buying LG products with no regrets. I recommend LG products.
Published: July 20, 2019
Roberto of West Palm Beach, Florida
Source: consumeraffairs.com

I purchased an LG stove, refrigerator and dishwasher four years ago. I live
I purchased an LG stove, refrigerator and dishwasher four years ago. I live alone and am very careful with my belongings. The stove has paint chips every place the cast iron burner sits on the stove. It looks ugly. The shelves in the refrigerator have broken rails. Really, these appliances are only four years old. I have a second refrigerator in the garage thats twenty years old and still in great condition. I paid too much money to have these items look like theyve been through the war!
Published: September 30, 2012
Rose of White Lake, MI
Source: consumeraffairs.com

I have purchased several LG kitchen appliances. The overall quality is good
I have purchased several LG kitchen appliances. The overall quality is good, lots of convenience features and pleasant appearance. When they are working they are great. However if you ever need LG repair service have patience. They are the worst for scheduling your service and even worst still to actually get a technician to your appliance. This means that you are without the use of your appliance for up to 90 days or longer. Also the appliances are expensive and the warranty is only 1 year, which is standard and really burns me. When you spend nearly $2000 for an electric stove and the manufacturer only puts a 1 year warranty on it, that says something about how it was made and the level of confidence the manufacturer has in their product. I prefer American made products but sadly there aren’t many major appliances that are American made anymore.
Published: February 4, 2021
Robert of Virginia Beach, VA
Source: consumeraffairs.com

LG product do not last- LG= Life sucks because you purchased products from
LG product do not last- LG= Life sucks because you purchased products from a company that doesn’t back their product. Bought all LG for kitchen. Refrigerator has a bad compressor- no appliance company wants to work on LG!!! Electric stove- buttons work intermittently. Dishwasher bad after 1 month- LG replaced part- then 2 yrs later stopped draining again.
Published: September 6, 2019
Steve of Rochester, NY
Source: consumeraffairs.com

I purchased an LG electric oven about 2 months ago. Within the first 2 week
I purchased an LG electric oven about 2 months ago. Within the first 2 weeks of my purchase, the left front and back burners just stopped working. I called Home Depot, which gave me a number to contact for repair. I explained what happened and the first repair guy came with the stainless steel cover. After waiting all day, I told him that the cover was not the problem. He also agreed he needed the motherboard. So he rescheduled with me to come back. He returned and replaced the board after about a week. About 2 weeks later, the same two burners stopped working so we called back. Again, the repairman came to the house and brought another board and replaced it. This time it worked for 3 days and the same burners arent working again. I have called LG and complained each time. They tell me the same thing - that the tech has to determine that it is not fixable. I think this is absurd that you purchased a brand new product and are expected to keep getting it fixed. I purchased plenty of LG products and wanted to keep all the same brand, but you can be sure that I will never purchase an LG product again because they dont stand behind their product. I will be contacting Better Business and if I have to get a lawyer, I will do so. This is not acceptable and should not be tolerated by anyone. If something is faulty you, should get a new one immediately without question.
Published: June 5, 2013
Sue of Landing, NJ
Source: consumeraffairs.com

I liked the design most of all appearance-wise, but also that there was an
I liked the design most of all appearance-wise, but also that there was an option for the ice to be dispensed on it. It was also pretty decent size. Overall I was very satisfied with all of this for the most part and since our old fridge was very small it made life a bit easier. I would improve a tad more space though, and more shelving available for use or drawers. I feel I would have liked it even more if there had been more space or Storage available for the items needing to be in the fridge since we do buy large amounts of groceries at a time. We have a bigger family so we have to get large amounts when we go grocery shopping and our old fridge would just never cut it per se.
Published: September 17, 2019
Samantha of Wenatchee, WA
Source: consumeraffairs.com

We saw the LG refrigerator in the store and we were interested in it. It ha
We saw the LG refrigerator in the store and we were interested in it. It has the French door and the under freezer, and we had a normal purchasing experience when we got it. Its been working well so far but we had to have some work done on it because the compressor failed. They fixed it under warranty though.
Published: August 24, 2019
Geoff of Worcester, MA
Source: consumeraffairs.com

DO NOT BUY AN LG WASHING MACHINE!! Upon installation, our brand new top of
DO NOT BUY AN LG WASHING MACHINE!! Upon installation, our brand new top of the line front loading washing machine, LG Model # WM3470HWA, exhibited extreme water hammer noise, which resonated through our entire 2,700 sq ft home, immediately after the sensing cycle and during the filling cycle. LG Phone Tech Support recommended that our plumbing contractor (a master plumber), install water hammer arrestors (3 sets were eventually installed, in between visits from the LG 3rd party and Factory Rep). We also reduced the water pressure, even though the existing pressure setting was well within LG tolerances. he third party service rep, during a call w/ Tech Support at LG was told that the water hammer noise is intrinsic to the machines operation. In the end, after going to the very highest level of Customer Support at LG, they refused to address the problem, or stand behind the product in any way. The result... we are stuck with a inferior, defective washing machine. If you go to other blogs, you will see that this problem is quite common with LG washing machines.
Published: February 12, 2014
Sid of Charlotte, NC
Source: consumeraffairs.com

We bought a washer dryer combo from Appliances Connection the end of Novemb
We bought a washer dryer combo from Appliances Connection the end of November 2017. It worked until around Feb 1 2018. It displayed a error code OE. We pull out the owners manual and found out it was a full filter. We cleaned it and it worked for about 3 weeks. Again OE code. We cleaned filter again, not too dirty but the washer worked for week. OE again. Nothing in filter this time. We called LG. They try to walk us through the problem and could not get it to work. They called a repair person. It took 3 weeks for service. The repairman came out. My husband took the day off work to meet him. He was 4 hours late. He look at the machine for about 10 mins said it was fixed. 13 mins into cycle it displayed OE. He was still in our driveway. He went to work on it again. He never took the top off to look inside. 10 mins later he said, Ok its fixed. Went to do his paperwork. 13 mins into cycle OE. He had left. We called and said same thing was happening. Repairman came back 2 hours later. Never took the top off. Said its fixed. Left 13 mins later. OE. Call shop closed. Next day repair shop said it will be 10 days for new repair person. Same guy came out. Hes mad now. Pulled plug on the drain and flooded my floor hardwood. Never ever came to tell us. Took his shop vac and dump the dirt on my front lawn. I have pictures. All area rug soaked. 20 min no top off its fixed. He left. I called LG to tell them of our problem. After 23 calls and at least an hour on hold a piece they agreed they would send a new repair person. New repair person was to come on Saturday. No showed. I called him all day. At 5:30 he returned my call and said he never set an appt. with LG to come. He said he could come in an hour 6:30 at 7:30. John came was at our house for 2 mins. Said he new the problem and would order the part. 1 week later no news. Call LG. They cant help me. I need to call John repair guy. No answer from him. Days pass calling LG and John. Nothing. Weeks later John calls to say he never got the part. I call LG. They say he never requested it. LG said they need a part number to check on it and I would have to get it from John. Called John. No answer. Called LG. Nothing they can do. 2 weeks of daily calls to LG on hold about any hour on avg. John calls me finally the day after LG told me they were going to refund me for the washer and told me he had the part and was coming on Mothers Day to put it in 7 am. I told him we had church and brunch at 9 am. He assured me he would be there. He showed up at 9 am. We did not make church or brunch. 30 mins spent to not taken off. He cleaned the filter and said LG sent him the wrong part but the washer was working. It did work for 4 loads then OE code again. Called LG. Still no refund or replacement or a washer that works. I dont know what to do. We have lost 5 days of work. Over 200 hour on the phone with LG. 45 min one way to nearest laundry at $60 a week. And hundreds of hour of our lives.
Published: June 21, 2018
Janine of Kersey, CO
Source: consumeraffairs.com

June 7, 2017 I bought an LG washer from Lowes. November 4, 2017 the bottom
June 7, 2017 I bought an LG washer from Lowes. November 4, 2017 the bottom of the washer came apart. I called for a service tech to come out to service this washer. November 9, 2017 service tech came out and repaired the washer. I did one load of laundry and even that one didnt finish. The bottom part came apart again. November 16, 2017 the service tech ordered a new part. For the last week Ive been calling LG every day to check on the status of this part. Theres no such thing as customer service. I have been told so many stories. All I know is that I have a six month old washer that does not work. And I get to go to laundromat and do laundry. For one month this washer has not worked.
Published: December 5, 2017
Brenda of Manchester, TN
Source: consumeraffairs.com

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