Have had the fridge over 2 years and the fridge stopped cooling, woke up to a puddle on the floor from the indoor ice maker melting... They only cover 1 year of parts and labor and 10 years on compressor itself, what a surprise... Its like they know it would break after a year... Good thing I have an extended warranty with Home Depot which covers parts and labor an extra 3 years. If it breaks again in 2 years Im just going to trash it... This product was made to fail, dont buy.

We absolutely love our LG refrigerator. It looks nice, performs well, and the ice maker (through the door) still works perfectly after 2 years. We have tried many different brands and this is the only brand I would recommend.

The ice maker/water dispenser has never worked properly. It was replaced during the warranty stage. Now theres a crack in it where the water fills up before going into the trays inside. Water is constantly leaking out the dispenser. The ice maker freezes up and to get it out to unclog it, you have to yank really hard since its frozen in place by the water that leaks out. The door is being ruined due to the constant water leak. Also, the plastic veggie/meat drawers are both cracked. Really thin edges on them. Just yesterday, the plastic cover on the edge of the shelf came off and wont stay on anymore.

Bought a $3,000 LG refrigerator and the day after it was delivered, I called LG to have it repaired due to the refrigerator arriving damaged with a broken drip tray. Was told I couldnt get just the drip tray, that I would need the entire door assembly and that a tech would have to install it. I have spent 3 days and over 2.5 hours on the phone trying to get this tray fixed/replaced. Finally, I was transferred to a supervisor who set me up with a local service company. The service company would not order the part or come to do the repair because they said that trying to get reimbursement from LG was almost impossible and that LG fought them every time they did a warranty repair on LGs behalf. The service company said they would do it if I paid COD. Why would I pay for a part and labor for warranty work? Called LG back and spent another hour on the phone with no satisfaction. I will never buy another LG product.

Just another complaint about an LG front load washer not being able to complete the spin cycle due to the load not being able to balance. Many have suggested dumping the LG and getting another brand. Often the other brands have the same issues. Samsung is one. Another problem is who is actually making the other brands, such as Maytag, etc. Often you just exchange brands, then you exchange terrible customer service centers, poor customer service centers, poor warranty service. In an attempt to make these products more feature rich, they become too complex, too problematic, too difficult and expensive to fix. I am sure that the companies are overwhelmed with complaining customers. If they get in a pattern of fixing a few machines, then all users will expect their machines to get fixed. The companies are not going to do that. Hence, the customer suffers. There should be more consumer protections regarding these products and their repairs.

I just bought this and I love it, I would recommend it to anybody, LG is a great brand and again, I would recommend it to anybody who is in the market for a new dishwasher, get an LG dishwasher, nothing else to add

The first problem was (what I found out is very common) the pump broke. The hose had to be drained and the pump replaced. Paid for new pump from authorized LG repairman plus fee for his visit. Second problem, the dryer settings stopped working. No matter what settings were selected the dryer stopped at 20 minutes. Clothes were not dry. Now we can only use the Time Dry and Temperature selection. At least we can dry the clothes. Third, the washer stopped working. We tried following instructions from LG and nothing worked. They suggested calling their authorized repairman who would charge for the visit as well as parts, etc. All the blue lights blink but the washer will not choose a setting and doesnt start. We tried holding the start button down for 3-10 seconds. Song plays. Nothing happens. Still cannot select setting. Occasionally it is in a good mood and works normally--about 1 in 200 tries. The only way I have been getting it to wash clothes at all is by holding down the Start button at the same time as the Pause/Play button. Then IT selects a setting, usually Cotton, and the door locks and washer starts. All through cycle all lights blink including the orange one for Delayed Wash. Now nothing is happening but the blue lights for Start and Pause/Play come on, song plays and no selection, no start, no way to operate washer. We were told LG was the BEST brand. Lifes Good their commercials say. They should change them to LNG: Lifes Not Good because now we cant wash our clothes and drying must be done manually. THESE WERE VERY EXPENSIVE APPLIANCES. SHOULD HAVE GONE TO SEARS AND BOUGHT THE CHEAPEST ONES SO WE COULD REPLACE THEM WHEN THEY BREAK. Its cheaper than paying the authorized repairman to come out, pay for his visit and parts. All computerized and were told on the phone that the whole panel might need to be replaced. THAT WILL NEVER HAPPEN.

Purchased LG dishwasher about 15 months ago. After installation, we noticed a burning odor when it was on the drying cycle. We assumed it was just the new smell that would soon go away. It never did. After about nine months, we noticed an error code (hE) and that the dishes werent drying well. Called LG and got a local repair company to come out. They replaced the motor assembly, but the code was still there. Had the repair person out again and they replaced the circuit/control board. Nada. Called again, just days before our one-year warranty had expired and they came out to replace the motor once again and this time it worked. No odor.About a month or two into the new motor, we noticed the burning smell again. This morning, the (hE) error code was back. Im not expecting much response from LG after reading the other posts listed here. Fortunately, I purchased a 4-year extended warranty from Home Depot, so guess Ill have to start wrestling with them! I wish I had looked here before I made my purchase. Just to be fair, we bought a new LG washer and dryer at the same time and have been quite pleased with its performance.

I have the LG refrigerator Model # LFD25860SW. I just tried to clean the refrigerator and had great difficulty removing crisper drawers, the bottom shelf, etc. I ended up breaking off many pieces of its cheap plastic. I havent contacted the company yet about replacement parts, but Im not sure if I want more cheap plastic parts!

In April 2015 I purchased an LG refrigerator model # LF S29766S from Bestbuy in Garden City, New York. On June 22, 2018 I noticed that everything in freezer was defrosted. Problem was reported to LG who referred me to Bestbuy who I had purchased 5 years warranty with. After waiting for nearly one week, serviceman assessed refrigerator and indicated that a new compressor was needed. After speaking to various people, I learned that there have been problems with LG refrigerators. If so many people are having problems, LG refrigerators should be banned.

I recently purchased over 10k in appliances from Home Depot and the Studio line of LG ranges is an engineering nightmare. As others have expressed on their reviews, this range (LG Studio 6.3) presents a very risky and dangerous fire hazard. We did a complete remodel on a new beach house and used all studio LG products, we do not even as yet occupy the house and have never cooked on the stove, nonetheless, mere bumping of the knobs will cause them to turn on unbeknownst to the passerby... Our new 150k custom kitchen would have been set alight if my husband had not smelled the smoke from another room. This has already happened 3 times in the month the range has been installed with no one actually occupying the residence! In disbelieve I did a google search and lo and behold this seems to be a common denominator for all LG range owners. I have contacted Home Depot and LG (Blah blah... We will send a tech. Lol.) however my brother who is a NASA engineer had a look and determined it is an engineering design flaw. It appears LG is closing this model out however if they had any credibility they will recall this immediately before there is serious injury or death... If there has not been already. I am speaking with a law firm next week about a possible class action suit and will post on this site with any information. If you are considering this product, you should do this with the utmost caution, it is a dangerous design.

Pricey fridge. Broke in 2.5 years. LG unable to schedule an appointment to fix for almost an entire week. Tried to call local repair shops. No one will touch it. They say it all has to go through LG. Like buying a Porsche but without getting service to justify the hideously expensive product. Would never buy this line of appliance again.

I purchased the LG side by side in March of 2011. The light just came on to replace the filter. Dont you think that $100.00 per year is a little high for a filter? I wish I had checked the price before I purchased the refrigerator. But if you dont fix people with the refrigerator that is not working, I dont suppose you care about a little filer!

LED lighting, touchable black stainless steel, the layout of the shelving and 10 year limited warranty. I have used LG products before and have always been satisfied. The refrigerator was also on sale for a great price. I would recommend this product to friends and family. It had most of the features I was looking for. I have been very happy with all the features of this product and cannot think of any thing that I would change or add. LG products are very well made. I looked at several other brands and styles and choose the LG. I really liked the sleek look. The shelving layout was better than what I was looking for and the price was great. I was very happy with this product. I would say all my expectations and then some were met.

Spent a lot of money on this attractive stainless dishwasher. After minimal use (work out of town, used it maybe once a month) the pump quit. I live out of town, cant get anyone out here to try and fix it. Guess its going to the dump, probably only did 20 loads of dishes. Lousy loading racks. Though the interior is quite large, the racks dont seem able to nest as many dishes as my old one. About all this dishwasher does is look nice, stainless, hidden controls, sleek handle. Never ever buy a LG dishwasher. Even if Id have bought the extended warranty, the pump and service call are not covered.

I purchased an LG after reviewing them on Consumer Reports and other websites. I purchased mine from Lowes in June 2016 but it was not installed until August 2018 due to the delay of my home construction completion. So in service less than 1 year and no longer will cool or freeze as of 8-1-19. After a little research I discovered that the Linear Compressor failure is a COMMON problem with LG. NOTE LG at the time of my purchase had a 5 year warranty on this unit from the purchase date, I believe it is now a 10 year warranty. I called customer service on 8-2-19 to report problem. I was told I would be contacted by an authorized service center within 48 hours. NO CONTACT. ON 8-4-19 got a call from LG indicating I would be provided free service & repair for the cooling issue and would receive a call from an authorized service center with 48 hours (ANOTHER 48 hours with no frig/freezer). On 8-4 I received an email that my request had been sent to an authorized repair center. On 8-5 I received an email Service Appointment Cancellation Notification. I again called and advised I had never been contacted about a service appt. She put me on hold and came back and said I had a new service appt on 8-8 between 8-5 and the provider would call me 1 hour prior. On 8-6 I got another Cancellation Notice. It is now 8-12-19, still no frig/freezer or repair scheduled. I have documented everything and will pursue. I also discovered there is a class action against LG for this same problem.My request was escalated to Executive Services Project Team on 8-8-19 and I was told to call him (will not mention names yet) back on Saturday as he would be working from 9-6, if I had not received a response within 48 hours. He did send me an email with his name and unit but no direct phone number. On 8-10 I called and asked to speak to the person and was advised no one worked in that division on the weekend.Today 8-12 I called and asked for Executive Services and spoke to another man. He advised that a repair provider was sent a letter of authorization for a labor rate of $450 flat on 8-5-19. The man tried to call them with no answer. I advised it was too early here in Hawaii and he asked if I could call them. I have called them with no person answering, and left two messages. (Perhaps this was one of the cancelled appointments). I need to know IF AND WHEN my refrigerator will be repaired. I have guests coming in two days and will rent one if I have to but NEED a response from someone that has a clue about what steps will be taken. By the way, pretty no one here on the island of Hawaii will repair either LG or Samsung. Next time I will check with repair services before I buy an appliance.

WM4270H and DLEX4070. Cleaner clothes than the horrible Maytag Neptune/dryer is done before next load in washer. Units are 4 years old. Very quiet operation. Wanted a dryer with a steam fresh option which this LG does have. Washer does not wear out clothes as previous Maytag unit. Regular repairs and quality of construction, very important to me. Unit still looks brand new after 4 years of use and not the first problem with units. I had nice shirts that were stained with grease. Previous unit did not remove those stains so used shirts for the lawn. Used the sanitary cycle on the LG washer with no change in detergents and stains were removed. I am assuming this is due to the LG heating up the water that dissolve the grease.

Wish I never bought this dishwasher. I had it fixed when it was less than a year old, replaced a plastic wheel that used to be made of metal. It made a loud screeching noise. Makes noises off and on that are LOUD. You never know when this will happen. Soap door doesnt always open. Top rack started rusting out in the second year. Was told too bad so sad, not covered, ever. When I called for service, cant remember which problem it was, there are more, was told they wouldnt come out because they were having a problem getting paid from LG. Great! Call back in a month or so, well see if they are paying their repair bills! Ok! Called LG for another extended warranty, they said no. Its up to them, and because Id already called, I guess they knew they would have to pay out on it, so they wouldnt extend it. Now I also bought the double 30 oven, and I love it!!! NO problems, its been just over two years now.

Bought an american fridge freezer on Aug 1st 2014. From delivery the appliance didnt work. Phone lg. An engineer came out, had a look and said it needs a new circuit board which would take a week to come. So waited a week and nothing. So I rang lg. Ohhh very sorry, forgot to order the part. We will order it now, which will take a week. Yep another week. So a week has passed and engineer turned up this morning with the part, only to find that its the incorrect circuit board. Absolutely fuming isnt the word. So rang lg, and they have given me a code to take to the store where I bought it from for it to be replaced. So I did, only to be told that lg should have replaced it, not them. So I dont even know if and when Im going to get this resolved.

LG is by far the worst refrigerator you can buy. It failed in 4 years due to a badly designed linear compressor. LG didnt ship the correct parts. They outsource it all to A and E appliance who is also an incompetent company whos scheduling is so bad its been two weeks and I still dont have a working refrigerator. They dont care at all. I cant even express the hoops I have jumped through and hours of talking on the phone that I have had to endure. I was holding on out of principle but the refrigerator is now heading to the landfill. I cant waste my time anymore. Not only will I be actively discouraging anyone to purchase a LG refrigerator but also doing any form of business with the company.

I bought a new side by side LG refrigerator, and the vegetable drawer did not slide in and out properly. I called a repairman and he said, he couldnt fix it, so after paying two thousand dollars for a new refrigerator, I am being annoyed every time I have to go through that drawer. The drawer comes off the track, and wont close right, and then I cant shut the refrigerator door. If they dont make good on this, I will never buy another LG product.

On March 28, 2015 our LG front load machine was run on the tub clean cycle. It overfilled with water and the door seal failed. Water poured out of the machine and it just kept on filling. Water damaged several rooms in our home. We handled the emergency by shutting off the water supply. Hooking up shop vacs to the drain hose to empty the water in the machine. Shop vacs were filled many times over to clean up the floors and empty the machine. Commercial Dehumidifiers, floor dryers and fans were brought in to try and save the wood and tile floors, cabinetry and personal things. Water bubbled out of the wood floors in our new home.We contacted our retailer, Grand Appliance in Madison Wisconsin and they said they will file a claim with LG, but that LG doesnt typically cover both replacing the defective machine and repairing the damages caused. I will report back when we have something in writing from LG, but we are not happy that they havent responded yet and even more unhappy that the retailer cannot assure us the manufacturer will make this right.

Paid $2100 for this fridge. It is a total boat anchor, quit cooling in July 2016 right after warranty expired. No one will work on it, all told me it wasnt worth fixing. I will never buy another LG product. Our LG television is also a piece of junk. I wish I had read all of these reviews before I bought anything from this brand!! Whatever you do, dont buy LG!!! No one who knows me will ever purchase anything from them.

Purchased this dishwasher 4 years ago. Last week we started getting the code PF which means power failure. From the LG comments posted, they would lead you to believe the power supply was interrupted and the PF is only a code and not a failure/fault code. Turns out it was a fault. We turned it on last night and the control panel immediately burned out. Saw some sparks/flashes and a puff of smoke and electrical smell. Dishwasher was then disconnected from the power source. If you have the PF code you should note this is very probably the control panel shorting out. Unfortunately, dishwasher failed just outside of our extended warranty period. We will definitely switch brands. Dishwashers should last longer than four years!!! Definitely dissatisfied with the LG dishwasher.

Its a modern washer with all the bells & whistles I could ever possibly use. It seems to be quality built & runs quietly. We previously had the older model of the same washer which we used daily for over 5 years with no problems & the new washer is an upgrade.a

This dishwasher was the first LG appliance I ever purchased. I've had it for many years and it's still running great. It has wonderful features like "delicate" cycle (for China) and adjustable racks - both for height and for items you might have to put into them. Even the flatware basket is well designed.

We brought a LMXS30776S30.0 Cu. Ft. Stainless Steel French Door Refrigerator, for $5000 + 3 warranty. As soon as the warranty was over the refrigerator went out... The open window to renew the warranty was maybe a month... I guess they know how cheap their products are to only give us a couple of weeks to renew the warranty. I only wished that I had read the reviews before I brought their cheaply made refrigerator. Now I’m stuck with a big piece of junk. According to the other reviews, if I fix it...it will break down again???

We bought new LG 13 kg washer. Its damaging clothes to tear and so far 30 clothes damaged, we send pictures but idiots dont shows interest to solve problems completely. They send technician and says its perfect as it not live issue. Trying to charge 200$ to fix instead its in warranty. LG you cheap on your service, Samsung is better.

LG French refrigerator is only 4 years old and it just stopped cooling, causing all of the food to spoil. Customer service is a complete joke. Most appliance repair companies will not even attempt to work on LG since customer support is a total farce. DO YOURSELF A FAVOR AND DO NOT PURCHASE ANY LG APPLIANCES.

I own the LG WT5101HW top load washer. I purchased 3yrs ago from Best Buy. We have a family of 5 so I hoped the extra large capacity would be a great option. Unfortunately we have benefited from this option due to it throwing it off balance and giving an UE code. We received a recall letter and had the LG repair guy change the part (I believe the circuit board) in September 2013. Its no ones fault but mine that Ive waited 9mo to complain about the fact that the problems have been worse since the repair was done, but in my defense it didnt happen right away. The knob for the settings however did not get put back correctly and does not spin freely like it used to, but I tried to overlook that since it would cost me a day of work to have the repair guy come back out to fix it. The unbalance code would occur only about 2 or 3 times a month in the past and we just thought it was overloaded or honestly unbalanced, but when we checked it the clothes were not shifted in a way that shouldve caused it to be out of balance in my opinion. In the last 2 months however the code goes off more often, to the point where its every other load it seems even on a small load. The drum is very violent and causes the machine to shake around a lot. And when you move the clothes around and push the start button again even if it says only 1minute is left, it will run for an hour if you dont stop it. We have had to just turn it off and put in the dryer. Thankfully it has not ripped apart as Ive seen in videos, but at this rate it seems its any day now. When I called LG about the on going issue, they said that a repairman could come look at it, but it would be at my expense since its out of warranty. Doesnt matter that it is the same problem from the recall nor did it matter only 9mo have passed since the recall repair was done. I asked to speak with a supervisor and was given the same speech. I have been a huge LG fan for years after buying my first flat screen t.v. from them, but our family will never own another LG product after this and I will spread the word about LGs lack of concern involving a very expensive washing machine that last less than 3yrs. Id rather have my old Whirlpool washer with over sprayed paint to cover the rust at this point!

My three year old washer is being consumed with rust. We are not careless and try hard to never splatter the chlorine. At the rate of corrosion there is no way the frame can last long enough to cover the 10 year warranty. Thinking this was surely a defect considering the $899 price tag, I called LG Customer Service. They are not located in the U.S.A. They then told me there is no warranty on the washer housing and began schooling me on being careful when adding the Clorox because it is very corrosive. Really? One would think the LG engineers would realize that when designing the washer. Now we have mechanical issues and are in need of other repairs. NOTE. LG is not American made. Definitely not worth the money and I do not recommend buying one.

I purchased a top of the line LG model LRE6325ST and in the second year the convection fan gave out and then the bottom element. It is not safe to clean. Cut my hand trying to clean under the top display and again trying to clean along the bottom drawer. L(ovely)G(arbage). Looks so nice and such junk. Will never buy LG again. I got less than two years out of the LG. If I invest the same amount of money into the cheapest, most basic stove I can find and replace it every couple of years, I should get at least ten years or more of service for the same amount of money. I tried contacting the company, like that was going to work. The only help I got was to make me more determined never to purchase LG again.

I bought a LG Refrigerator with Linear compressor on 2015 and last May 12th it stop cooling, I called LG service support and they told me one Technician will be checking the unit on May 25th, I had to be off from my job 1/2 day and the guy never came, I called LG again asking what happens with the tech and they has no explanation why the tech never went to check the unit, they asked me again to wait 3 to 4 more days so they can try to find another repair shop locally and suggested if I can get one close to my area they will pay for the parts and labor.I found one repair shop with a open appointment for the next day and after I called LG to confirm the appointment they denied the Sears shop because they has to pay an additional amount for their first visit, I had to wait 4 days and today called again and they says I have to wait 3 more days because one of their shops rejected the order??? This is ridiculous. Why customers has to be dealing with this kind of incompetence, 2 weeks without a refrigerator with children at home and with this pandemic forcing us to go to the stores every day is not what I was expecting from the LG company. 2 weeks later and still I have no solution for repair this refrigerator.

The pedestal washer catches fabrics and causes damage. The front load washer is loud - with just 5 t-shirts and 1 beach towel seem to stress the machine. When the cycle gets to rinse/spin it produces loud thuds and disturbing noise. The dryer drum is bent, or warped, it has a raised hard plastic that hooks and drags clothing items while the machine is in dry cycle thereby causing threads to pull away from the garments. It has only been 6 months since purchasing the washer and dryer and the extensive damage is deeply disturbing and unacceptable. Meanwhile the company we purchased from is making every effort to avoid responsibility/accountability or remedial action.

I purchased LG LSXS26366S side door refrigerator in May 2016 and needed a repair service, LG customer service gave us a number to a company called Chipset21. So the technician comes and checks it out and gives us a result saying the compressor is out but we still have warranty on it so all we had to pay altogether was $400. After the estimate he has taken out $125 on that day, he leaves after saying Ill come back in 2 days, which was a Friday. He did not show up on Friday, so I contacted him after that weekend. He said he couldnt show up if I didnt fill out and file back the Receipt format done in Google Drive, but We wanted to be sure about the total cost before send form because this form has another $245 for parts. So I asked him multiple amount of times,is $400 All I had to pay? He says Yes with nothing else. And then I sent him the form back. He answers it will concluded in the $400 total. So without a doubt I fill out the form with the card number and etc information. He answers back, If you could send us the POP (Proof of Purchase), we could get a bit more discount on it. I emailed him the POP that I have received, He says The software upgrade wont be accounted in the total price so the Software Upgrade was completely out of the total. On the next day he takes out $245 as it said on the Receipt form. The total amount he took out was $370, we thought $30 was discounted and was relieved. Within couple of days he came and fixed our refrigerator, we were sure it was all over with. 5 days later to having he takes out another $400 which we could not understand at all. So I call him about the $400 charge, he changes his words saying that we are paying for everything and the actual total payment was $760. He has never said to me about the total ever being $760. We couldnt believe that this kind of Company who changes words every time talking on the phone is the Cooperative Repair Service Company that LG works with. We were very disappointed with LG that we completely trusted. We will not recommend LG to any other family members or to close friends when they need household electronics. We have used refrigerator way older than this and never had to worry about compressor going wrong. And LG customer service was the worst Ive ever been through.

Came recommended by family member to begin with. We liked the fridge size the most. A lot of room for veggies and other daily things we eat. The brand itself received a lot of good marks when my wife research it online before making the purchase. Customer service has been outstanding with this fridge. We made a great choice. Has ice maker with cubes or crushed ice. Everything fresh and cold, space for eggs and produce. Able to hold milk in the door. Doors fit salad dressing and the smaller bottle that need to be refrigerated. Freezer a little small seems like hard to put larger items in the freezer one or maybe 2 larger meat items. Small drawer can hold vegetables and popsicle ice cream bars but its a little small.

I love my LG Inverter Linear refrigerator that I bought last year. But yesterday, I went to fill a glass with the water dispenser, and it wouldnt SHUT OFF! I had water everywhere. I had to lock the system and now the dispensing light wont turn off. Im disappointed that this has happened when the refrigerator isnt even a year old. Im hoping this isnt going to be a problemed appliance.

I purchased my LG front load steam washer, model WM2501HWA, in April of 2010. It worked fine until May 2014 when it just stopped mid-spin cycle. It totally lost all power. I checked the obvious, tripped breaker switch, plugs, and all was fine. So I called a repair company that was recommended to me by a friend. They diagnosed the problem as a bad power board. It was also recommended that I replace the noise filter at the same time. Parts and labor would be over $300 not including diagnostic fee. After waiting a month for the parts, they installed them and it worked. After about 6 loads it died again! Ive been waiting for the new parts and its been over a month! I asked the repair company if they could just refund my money so I could just get a new one and they said they wanted to install the new parts first. They have yet to receive my parts and I am spending $25 a week at the laundromat. The first mistake I made was buying an LG washer and dryer. My second mistake was calling a bad repair company. I am currently out $300 and have no working washer. I am so mad!! Dont buy LG!!!

I bought the washer in June of 2013 and had issues right away. It would never put in enough water to get the clothes clean. My husband works with cattle and his clothes get dirty. After the Heavy Duty cycle, the clothes would come out with mud. Always have to use the Bulky/Bedding cycle. Machine would freeze up and finally wouldnt reset.They replaced the control board and found a wire that was never installed correctly so sometimes it would connect and sometimes not. Now just this month it would constantly be uneven and finally froze up. It was the main part under the drum that controls the machine that went out. Only 2 years old and this is the machine I am stuck with. Thankfully I bought a 5 year extended warranty with it. Once that is up, I will not buy another. Cycles take forever. You get the UE Uneven Code a lot with towels. It is not water efficient when it will constantly refill to make it even, spin and do it over again because it is still uneven.

This LG WT5001CW top load wash machine is extremely awful! It would not get the clothes clean, is rusting out tremendously, and goes unbalance all the time. Plus it leaks water! I would not recommend LG for anything.

LG Top Loader WA48J7700A - I purchased this washer last month and hate this machine! Not only does it not fill with enough water to cover the clothes, it doesnt even put enough water in to get all the clothes wet! When I look at the little bit of water that IS in the machine, it is dirty. I wondered, how does the little agitation in this dirty water get the clothes clean?? Oh! It doesnt! Today I am done! I am looking at a white shirt that is dirtier than when it was put in the washer (yes it was a light color load). I have noticed this before, along with dry spots on clothes after being washed! There is also often white streaks (detergent residue?) left on dark clothes.After reading other reviews that sound JUST LIKE MINE, I realize this is an ongoing problem (perhaps with all these energy efficient top loaders this is an issue?) I had a front loader prior to this machine and it too used little water but more than this does! And, the way a front loader works, the clothes were always moving unlike this machine where they almost stay put! On the phone right now with Home Depot to get this lousy machine out of my life!!! Im going back to a good old fashioned top loader that fills with water and washes the clothes!!!

LG Gas stove - bought this year - I just walked into the kitchen and smelled gas. This is the fourth time this has happened. I didnt use the stove today, so someone must have accidentally brushed against the stove and slightly turned the knob. There is no safety apparatus to alert you to the knob turning or that gas is leaking (stove doesnt automatically light). I cant believe in this day and age that this appliance passed any safety inspections. Thank goodness I dont have any small children, Id get this stove out of the house immediately. As it is, I frequently go into the kitchen just to verify that none of the stove knobs are turned, I am now paranoid we are going to blow up...

I bought this refrigerator in September, 2020. My wife and I noticed that the water and ice it dispensed tasted bad and metallic. The cooler and freezer worked very well but our friends confirmed the bad tasting water and ice. We never had this problem with our old GE refrigerator which lasted 22 years. Four visits by LG technicians failed to solve this problem. I wrote several letters both to LG and Home Depot. Finally, we were contacted by Home Depot who offered either a replacement or a refund. Having lost faith in LG products I elected to take the refund and have ordered a GE refrigerator.

Purchased an LG Dishwasher Model LDF7551ST in July 2012 (serial number 205KWMK0D259). Purchased at Home Depot, that also installed it. After about 2 years the machine stopped working, with a OE error, e.g. it would not drain. The technician came and found a pumpkin seed in the drainage pump. Fixed it. After few months it did it again. LG repair service came again and replaced the drainage pump.A month later we noticed that the hardwood floor got swollen and higher. We checked the dishwasher and we noticed that water was leaking from the pump below the dishwasher. He found that a rubber hose was split where it goes in front of sump pump. He was unable to fix the dishwasher since the hardwood floor was swollen and was blocking the dishwasher. Eventually they replaced the sump pump assembly. They paid the damage to the hardwood floor. Now it does it again. It is an infinite loop. They would not do anything else. Bad product, bad company. Beware!

$850 and started having issues within 1 week this front load dryer (LG DLGX4371W). It has an option for bulk and advertises all these bells and whistle options but my old Whirlpool 13 year old dryer worked better I must say. Keep in mind I had professional install for the unit and vent and the problem is the unit, well maybe only mine? The dryer accumulates lint at the bottom of the lint bay eventually not allowing it be caught on the screen it comes with. This lint clogging at the bottom is a hazard and can cause fire. Even though the machine has sensors which may stop the unit before a fire thank God, but its brand new...why should I be dealing with this as it seems to me to be a DEFECT. Now I have to check the bottom of the lint bay and use a special connection to my vacuum to ensure its not clogging up and shutting off during every dry cycle which costs me time and headaches as a father with a family. I purchased the new technology to try and get help and make my life easier but I ended up with a headache now. Wish I went with Electrolux as the reviews lead me to but the PC Richards man was so adamant and strong with opinion on LG being the best...this is not the case for me. Over and out and good luck to all with this unit.

Range I purchased from Warner Stellian is a 5 burner gas range model number LRG3091SW/03. I would not recommend purchasing this particular unit. While I am satisfied with the oven, the stove top is a problem. The unit is less than 2 years old. There are 3 issues. The burners on the stove present a safety issue. If you set a smaller pan on the front burners the pan easily tips and hot liquid spills onto you, the floor or any person (thinking children here!) that happens to be standing at the stove. See image. The 5 knobs for the stove top have all cracked. See image. The oven control panel is electronic. The covering has cracked and is now cracked almost all the way up. See image.The range is normally used once or twice a day for a family of 2 which I consider less than normal range. I contacted the LG company and their reply was basically, Thats too bad since the 1 year warranty is over but you can pay to have it fixed (paraphrased but you get the idea). No mention of the safety issue I reported. I should have contacted the company within the 1 year since these issues started within the first year but I didnt however, I have owned multiple ranges over the years (with much more usage when our family was 5 people) and those have easily lasted 5-10 years without issues. Dont purchase this range!

Bought this in 2014. Had never washed worth a darn. I paid over $900 on this piece of junk. The fact that I have to start out on the bulky setting till it fills up, then turn it off, restarting it on power cleanse to get the clothes to move around makes it not so energy efficient! If not used in this manner, the lack of water causes the clothing to rub against each other causing pilling of the material. Doesnt clean properly either. You have to pre treat, and wash 4 times to get any kind of stain out. Im buying a new machine this year and it wont be an LG. What a waste of hard earned money! Im so frustrated!

We bought an LG refrigerator 3 years ago. It stopped cooling. The repairman said that LG would provide a compressor but would not pay for labor, which could be from $600-$1100. He suggested that we cut our losses and purchase a different brand. Neither LG nor Lowes, where we purchased the refrigerator, were concerned that we lost a refrigerator full of food and had paid a lot of money for a product that was now worthless. Lowes corporation is aware of the problems with LG but continue to sell them. When I expressed my frustration, a Lowes employee said we should have bought their warranty.

I purchased an LG ref side by side less than 2 years ago and the ice maker went out. Two weeks later the service man came out and said it was the board and not covered. A week later and the board was in and the ice maker still didnt work right. Then everything quit. So two weeks the service man came out and said the compressor was gone but the parts were covered not labor. Two weeks the parts came in and two men worked all day and it still didnt work but I was still charged. The repair man said it may have been a bad board and ordered another one. It came in but he ordered the wrong one. Now another two weeks and it is to be installed tomorrow. The service dept at Freds said they will sell me another one at their cost. BFD just cant get anyone to show some responsibility. LG service is a joke and the people I spoke to were rude and told me too bad there is nothing I can do. Anyone want to start a lawsuit?

We purchased a complete new set of appliances (including this LG electric range) in September 2011 at Best Buy. During the late summer/early fall of 2013 we began to experience difficulty turning the stove top burners off. This progressively got worse and shortly thereafter we started to wake up in the morning to a glowing red burner on high; so it also turns “on” by itself. Since then (approx. 6 months ago) I regulate our LG electric range by turning off the “range” breaker in our house circuit panel. This is really inconvenient. I quickly looked online to see if others experienced this problem and soon became aware of recall #13-031 initiated on November 8th, 2012. I then called LG and explained the issues; they transferred me to the recall department who initially said “sorry, your range is outside of our recall parameters; it’s too new”. I explained that I have the identical make, model, symptom, and purchase location as what recall #13-031 states. They didn’t care. I then informed LG that I also have three young daughters and I am afraid I will forget to turn the household circuit breaker off and one of them may get burned or our house could burn down one night. Again this didnt matter.During this same call the lady I was speaking with asked if we still owned our LG top load washer. I said “yes, we love it”. She said that unit has a recall and they would send an authorized tech out to repair it. This occurred in the late October/early November time frame and the washer was never the same, ruined. They tried several more times then finally agreed to replace it. We went without a washer for two months and commuted to and from the laundry mat almost daily while we waited. They finally exchanged it with a new model which runs great. During this wait I kept on calling LG customer service not only asking where our replacement washer was, but also updating them on our LG electric range. One day in December I finally was able to talk to a sympathetic recall rep who said “your range is included in the recall; it’s deep in our notes”. He said he would arrange the recall repair, finally! A few days later the local LG authorized repair center called and said they could not find our unit listed or a recall number which they needed to obtain the parts. I called LG again, spoke to a lady, and she could not validate my previous call. Regardless she heard me out and said “we will take care of this under good will”. The LG authorized service center came out in early December to inspect it, verified the problem and ordered the parts. They returned on December 17th, 2013 and installed the new parts and as soon as we activated the breaker the burners lit up red on high; once again the recall made our appliance worse. I stood right next to the tech when he called the LG tech line on speakerphone. They informed him not to touch it anymore; he has done all he can do. They will review it for replacement. Again, this occurred on 12-17-2013. I was emailed a link and submitted my proof or purchase. Then a few weeks later on 1-10-2014 I was contacted by an RA coordinator, “**”. She said LG would issue a refund but first needed to pick up our range, truck it to Minneapolis, package it, right it to Illinois, inspect it and then issue payment. She said this process would take “2 to 3 weeks” which after our recent washer experience I really have to question. I asked what we should do for 2-3 weeks without a range? She said we could front the costs of a new range and if we don’t have the money then perhaps we could explore financing it at zero percent interest then pay it off when the check arrives… I then asked what if LG repairs our range and ships it back or rejects the claim? Dead silence… I politely said this would not work for us. We have a very dangerous LG range and we want it repaired or replaced just as LG did with our washer a few months ago. We cannot afford to be without a range for 2-3 weeks nor can we afford to purchase another new range and wait for unknown results. LG denied this request three times (last conversation on 3-18-14) stating because our LG electric range is not part of the recall. So here we sit waiting, not sure this above experience is aligned with the LG Mission Statement.

I will NEVER buy another LG anything. I purchased a $3000 French door LG model brand new 4 years ago. The compressor went out in September. I lost all my food and I had a local service company come out only to tell me they could not get parts and that this is common with the LG brand. They suggested I check warranty and call LG direct. And that’s where the nightmare really begins.... I have been in contact with customer service 14 times, always on the phone for over 30 mins up to over an hour at times. Many times transferred to an “executive service member” who in my opinion does less for you than whoever initially answers the call. They have set up repair appointments with a company that doesn’t show up or call back. Out of all those calls and all the time spent in the phone it goes like this; They say there is no one else in the area that is certified LG repair. They offer to call other local repair companies. None of them want the job. They offer to reimburse for us to purchase a small refrigerator in the meantime up to $150. Still no repair. Many calls later I am told they will process a partial refund for the original purchase but will need to review my receipt. I send in receipt, receipt for mini fridge and other documentation including my first service call bill and service notes. I am continually promised a call back. I never get one. NEVER. I continue to call. 3 months later, no repair, no call back, no reimbursement, no refund. I continually get the run around from each call. Now they are trying to get a repair company out again. I have since had to buy another refrigerator. I have 3 children and my ill mother living with me, obviously no one can go that long without a working refrigerator. My advice is keep your sanity, poor products and worse customer service and warranty promises. BEWARE OF LG.

After my husband returned home from Iraq, we thought we deserved an upgrade of our 15 year old hand-me-down washer and dryer. We purchased the LG front loading washer (model # WM2487HRM). It began smelling horribly, not long after. We have had to leave the door and the dispenser drawer open, put dryer sheets in to help with smell in between washes, regularly try to wipe out the disgusting rubber seal, after every wash, because of the remaining water, and still it stinks. The printing on the machines is rubbing off, and the seams on the exterior of the dryer seem to be disintegrating. Every time I wipe it clean, the color of the machine (red) wipes off! We also have terrible vibrations with it. On January 18, 2012, we had a service technician come to check why it sounded like it was so far off balance, that it was going to crack the interior. Of course, the extended warranty provider, Federal Warranty Service Corporation, sent out the repair company of their choosing. He checked that the machine was indeed level (we already tried that), still it shook so bad that he had to remove the top of the washer, and proceeded to tell me wow! You should see how bad it is! That thing was going crazy inside there! He said the bearing was bad, and warned that with continued use, it might seize up. He also said that he wouldnt even attempt to replace it, because of the man hours it would require, and they only pay him a flat fee of $95 to repair it. It just wasnt worth his time. He said he would contact the service contract provider with the recommendation, to replace the machine altogether, and even recommended that we get a top loader next time! We still havent gotten any resolution, and our washer is worse than ever! LG, Home Depot, and Federal Warranty Service Corporation should all be ashamed of themselves for producing, selling, and attempting to maintain service contracts on this washing machine! It is the last time I will I purchase from any of them! Class action suit? Count me in!

15 months old. Motherboard was replaced. The freezer went out once motherboard was replaced. In one week. Now I’m being told the coils and parts that hold the Freon has to be replaced and it will cost 300.00 in labor. I just paid 300.09 for the last part and they want me to pay 261.00 for labor of the last part. That’s Sears which is a whole story on it’s own. Don’t buy LG and don’t buy from Sears!!! EVER!!!

I purchased the worst appliance of my life - an LG refrigerator. It is absolute junk, and I regret ever trusting this company with such a large expenditure for their flagship refrigerator. The fridge never - from day one - held a proper temperature, and the compressor failed within the first year. I tried contacting LG to get warranty service on what was offered as a 10 year compressor warranty, and LG customer service denied their obligations through what happens to be the worst customer experience I have ever had in my life. I am so incredibly angry with them. Just writing this review infuriates me. LG refuses to honor to do the repair, but tries to scam me even further by trying to sell me yet one more level of warranty through my Consumer Protection office, just to honor the warranty that I already have through the original purchase. And then they come back at me and say that they will honor just providing the part on the compressor, if I buy one more extended warranty and sign a waiver to release them from the remaining 8 years left on my already existing 10 year compressor warranty. My fridge has been sitting dead - DEAD - in my kitchen for the last 18 months. I filed a complaint with my Consumer Protection Branch, and they have been fighting with LG for nearly 18 months now, where LG refuses to acknowledge needing to honor any repairs, or to acknowledge my situation. My fridge, completely dead and with the protective plastic wrap (from factory) still on the doors, is landfill junk. So much for that $3,400 retail price for a bunch of landfill crap. I hate this company. I hate this company with a passion. I hate them so much, that as my fridge sits dead for the past 18 months, I get so angry that I cant keep food in my house after spending so much money on the initial purchase. The only time I can even try to keep food is over the winter months when my garage is cold from the winter outdoors. I cant believe that I spent an entire winter (this past winter, and the last) going out to the shelf in my unheated garage, and being forced to eat the food there for me and my family, and questioning whether the food that was ate each and every day would make me sick, or whether it would kill me (from food poisoning). I hate this company so much that I will never - EVER - purchase another LG product in my life. I pray this company goes into bankruptcy. Im in the process of proceeding on a lawsuit with this company, and Im going to go after them for every last penny. My lawsuit is fueled by my hatred for LG, so if you want to feel like I do (the rage) you should go out and buy their garbage and experience this overwhelming anger. This is the worst company I have ever dealt with. They are scammers, building absolute junk, with horrible products made not to even last a year. My sister just bought an LG phone, and its the worst piece of garbage she said she has ever bought. Shes taking the non functioning phone back to her phone company, because it doesnt work, and has never worked properly. If you want to get an idea about what other LG customers think about LG products, look no further than the 1 star (out of a possible 5 stars) that LG refrigerators are rated at, at ConsumerAffairs.This company fails at everything they do. Did I say I hate this company, passionately? I have never - EVER - in my life hated anything more than LG!!! Do not buy LG products unless you have a passion for being angry, and enjoy feeling hate. I hate you, LG. You are the worst experience of my life, and I wish you and your scam into bankruptcy. Your products dont deserve to be in the world. LGs bankruptcy would make my life so much better. (I hate LG that much!!!) Stay away.

Purchased unit new approx. 15 months ago; one of the benefits of this unit was the high-speed tub helping to dry clothes-- reducing dryer loads. While in use with only a queen-sized mattress pad the tub broke away from drive unit during spin cycle and sent the unit literally bouncing-off the 2 nearest walls (destroying drywall). The unit top and rear panels were separated from the body, and the body walls were expanded (rounded outward). The unit wouldnt fit through door frame. This could present potential safety issue!!! Beware!!!

I purchased the Model#WT4870C*W LG White Top Load Washing Machine 12/20/13, purchase price $599. And because my husband and I traveled for 18 months this machine got less than average use. This is the worst machine I have ever owned, reasons are as follows, does not clean clothes, the clothes come out dirtier than when they went in and yes I wash my tub with tub cleaner very often. Does not use enough water to cover the clothes and even when I use extra rinse. Clothes come out with soap and dog hair all over them. The top of the tub on the rim stays filthy. I get cleaner clothes from old laundromat machines. Sometimes clothes come out still dry in spots. How can this be. I believe LG should return everyones money and get out of the business. Same goes for their TVs. I will go back to agitator style from Maytag if I can find one. Very disgusted with this purchase, a waste of my money, I will never buy LG, again...

My 35 month-old LG fridge model LFC22770SW compressor has failed and apparently an LG compressor certified technician must do the repair - but there isnt one in the whole Toronto/GTA!! LG keeps having me call service centres that dont come to my area...looks like I am one of many (who will never buy another LG product and will pass this on). Four days now...

Sheets do not get completely wet. We have to use heavy duty setting to get enough water over the clothes. The washing takes a very long time to try to get the clothes clean, but it never does the job correctly. The high efficiency is: not clean, long cycles, more water than a low efficiency. LG needs to rework the design.

I have never experienced a more frustrating customer experience. Our problem started last summer when our $4,000 LG French Door refrigerator failed, and would not maintain temperature. Our refrigerator was a little more than four years old, and I called LG to arrange a warranty repair. I was told that I would be charged $129 for the service call by one agent, and two other agents told me that there was no charge. However, it was going to be SIX WEEKS before they could get a technician out. We had no other options, so we scheduled the repair. Based on troubleshooting, it was the well-known compressor issue.I dont remember all the details, but I somehow figured out that the call six weeks later was a DIAGNOSTIC call, and that the tech would have to look at our unit, order parts, and that those parts were on backorder, so it might be another month before we could get them scheduled for the repair. I fought like hell, but got them to preorder the parts and have them shipped to the tech before he came. Even then, there was some problem with getting the parts, and LG had to overnight them. The linear compressor was indeed the problem, and it was replaced.Within a month or so, the refrigerator started making a loud KNOCK or POP noise that sounds like a gunshot about every 20-30 minutes. Its loud enough that it wakes me up at night because our bedroom is next to the kitchen. I dreaded dealing with LG, but eventually called and told them this was unacceptable. I finally got hold of someone who would send the tech out again.On April 13th of 2020, the same tech who had installed the compressor came to check out the unit. He heard the noise and told me that according to LGs product manual, this is a normal noise. I can assure you it is NOT. Our refrigerator was quiet for the first four years we had it, then all of a sudden started making this horrible noise AFTER the compressor is replaced? He asked if I had the manual, and said I should read it... that LG claims that refrigerators can make noises. Not a GUNSHOT noise!I got a followup call from LG a week or so later from an actual person to see if the service call addressed my issue. I told them it did not, and that I was upset and angry and frustrated. The woman told me that she would have a member of LG management contact me about our issue. That call never happened, and I never heard from LG.I finally called LG again about a week ago, at the end of June 2020. I worked my way up the chain to someone in Executive Customer Relations, who was very nice. She arranged for a second opinion and a tech to come to our house. There was no mention of any cost, because it should be within the 90-day followup period to the last service call that did not address the problem. I got a text message that said Star Tech Appliance Services has accepted my service request, then I got a message on July 5th (yesterday) that said A technician will arrive on 07/07/20 between All Day to service your product. But this evening at 5:15 pm, the day before the appointment, I get a call from the technician asking for a $160 payment, but telling me that the repair may cost between $350 and $400!I tried using the chat function, but I have now been on hold with LG customer service phone support for 55 minutes and have yet to talk with an agent. I rescheduled the appointment to Friday, July 10th while I sort this out with LG, but I am exhausted by this problem. I have spent hours and hours and hours on the phone with LG, and Im tired of it.Stay away from LG refrigerators unless you like dealing with customer service that has its hands tied when it comes to actually fixing your refrigerator. The agents are truly nice, but LG has some major customer service issues. I read on an LG class action lawsuit page that refrigerators usually last on average about 13 years. LG refrigerators are failing around 3 years. I guess we got lucky that ours lasted 4. Thats not too bad, right? $1000 a year? It was a beautiful unit. We bought a very beautiful refrigerator. Too bad it hasnt performed. I just got off the phone with LG after an hour wait on hold. Ends up that executive customer service was closed for the day, and I have to call back tomorrow. Yay.

The rollers on the bottom tray do not stay on track and as result it has to be lifted to move it in and out. This dishwasher was purchased after reading the reviews and installed in a new home.

Frankly Im not a happy camper with this product. We purchased a large capacity front loader a couple of years ago. And just like most honeymoons things went smoothly for the first couple of years. In the past year we have had all of our washables damaged. Each piece has small holes in them. We do not overload our washer or dryer and use the recommended products in the proper amounts. Have any of you experienced this issue and if so how did you resolve it. Personally I think it could be the drum itself thats causing the issue. I worked for years as a commercial laundry mechanic. Any help would be greatly appreciated

Dishwasher D1484CF is a good-looking machine and we have had it for a few years but for the majority of that time it has been broken and awaiting repairs. The problem is always the same, the ON and OFF switch fails and fails and fails. The switch has a sensor that means it doesnt actually need to be touched... just the sense of your finger seems to set the machine, but it fails and fails etc.

Bought this LG fridge model LMXS30776 in December 2015. After 2 and 1/2 years it has stopped working. We have little children who need their milk, juice, etc. to be refrigerated. I feel like we were being robbed. Their compressors can’t be fixed. Just a waste of time and money. My brand new fridge will go into the landfill. Thanks LG. Stop selling expensive junk to our consumers.

Bought this stove to replace another LG range model that had a recall on for burners that would not turn off but LG refused to do anything. With hesitation I decided to buy another LG range because it matched my other appliances and 11 months later I am again without a functioning stove. The motherboard has to be replaced as the right burners will not turn on unless you turn on the left burners in addition to the oven not turning off sporadically. While they have agreed to replace the part, I have no guarantee beyond that. Having paid $1800 to replace my previous range in addition to a LG tv in the last year, I have lost all confidence in the LG brand and will ensure to share my experiences both with the products and lack of empathy by the customer service employees. Customers do not want to hear that appliances break down and other responses like how would me putting myself in your shoes right now help you? or when commenting about the condition of my previous White Westinghouse range reliability making statements such as you replaced it for a reason though didnt you? The reason at the time was purely updating my kitchen. While LG products are aesthetically pleasing, they are simply unreliable and a safety concern.

We purchased an LG range and it was delivered on Dec. 14th. When I tried to convection/bake something at 225 degrees, it automatically went to 300 degrees. I tried putting a lower temperature in and the same thing happened, jumped right to 300 degrees. I called customer service and they told me that it needed to be serviced and set up a technician to come out on the following Tuesday. When the technicians came out (who were very unprofessional and unskilled), They replaced the main electronics panel. The oven still did the same thing. They called technical support at LG and the technician did not know why it did not fix the problem. He went to LGs test kitchen and found that all ovens of this model only convect at 300 degrees or higher. After speaking to a manager, LG informed me that there is nothing they can do and couldnt tell me if they have any oven brands that convection/bake below 300 degrees. The manager actually hung up on me and did not transfer me to anyone who could give me this information. My question is..... has anyone had this problem with LG ovens. Do other brands convection/bake below 300 degrees? We had a Hamilton beach countertop convection oven that would cook at lower temperatures. Is this just a feature on full size ranges?

Had nothing but problems from this machine, and with the service provided. Pump broke after 3 months, took 6 weeks to get someone over to fix it. Said they had no service in my area. Took 3 weeks to make an appointment, said computer would not accept, and to call back later. Finally talked to a service man on the phone, told him that I thought it was the pump, he said he thought so to. Shows up next day, yep it’s the pump. (Why not bring one with you)! Got to order one. Be back next week. Pump took 2 weeks to get here. Then another week to get them out to fix it. (Somewhere in the process. I went out and bought a cheaper washer, just to please the wife). The old pump had a straight pin in it, shut it down. Ok, now, after having the washer for over a year, the washer will never just wash the cloths, it stops with a UE error about every time. Took the wife 8 hrs to wash 1 load the other day. Got my service man on the way to try to fix this problem. Let you know how it turns out.

The LG gas dryer that I purchased from Best Buy on 11/26/2011 and didnt receive until 12/1/2011, has been out of service since 4/3/2012, because the dryer is not igniting. I called Best Buy and because I didnt purchase their black tie warranty and it has been past their 30 day exchange period, Best Buy will not exchange my dryer. I called LG. They referred me to A-Reliable Appliance Service out of Chattanooga, TN. I called A-Reliable (what a joke) on 4/3/12, scheduled appointment for 4/5/12 and they ended up coming on 4/4/12 to see what was wrong with my dryer. A-Reliable ordered parts and replaced on 4/10/12. I work Mon-Fri 8-5, 30 minutes from home. I have to arrange for someone to meet them at my home for repairs. My mother-in-law met the service tech for them to repair my dryer. The service tech replaced sensor and thermostat valve, the dryer was still not heating after 15 min. of running and the tech left my home without dryer working saying that it was fixed. Im no genius but I can figure out that if a gas dryer is not hot after 15 min. of running, that obviously its not fixed. I called A-Reliable on 4/11/12. I was advised by Larry that his service tech was going back and forth with LG trying to figure out what is wrong with my dryer. I called Larry on 4/12/12, still same response. I called Larry on 4/13/12, still same response. I called LG. I was advised that A-Reliable Service had not been in contact with them since 4/10/12. I was told that they were supposed to have replaced an electronic control panel which was not done by A-Reliable. I asked about the manufacturers exchange and was informed that the service provider had to do what they were informed to do before that would even be considered. A-Reliable was to call me on 4/16/12, to advise when they would be out to fix my dryer. Guess what, no call. I gave them benefit of the doubt. I called Larry at A-Reliable on 4/17/12. Part was still not in, it should be there today. They will call me back to let me know, no call. Morning of 4/18/12, I called Larry at A-Reliable and part still not in should be there today. I called LG customer service and spoke with a representative. They called Larry at A-Reliable Appliance Service and found out that the part has not even been ordered. I have been lied to by Larry at A-Reliable Appliance Service since 4/11/12. This is ridiculous. A-Reliable is causing LG to lose customers because of the simple fact that they are not responsible or knowledgeable in repairing appliances. I filed a formal complaint with LG. I spoke with an executive service representative to advise the situation. She advises me that she will address this problem and get back with me and resolve the problem with the dryer that is not working!

We purchase a LG French door Refrigerator 2 1/2 years ago. Very expensive - top of the line. The compressor went bad and to get it replaced would cost $600 plus would take 10 business days to ship it. I called LG and was treated very poorly by customer service - didnt care and nothing they can do. I would recommend NEVER buying an LG appliance. I never will again. Horrible quality. Horrible customer service. What a shame.

We purchased an entire suite of kitchen appliances in 2015 from Home Depot. The oven failed two weeks ago due to a broken igniter. Repairman said LG igniters last about 3 years. $200 repair. Last night (during dinner when we were home thank goodness) the in-the-door water suddenly decided to turn on by itself, ejecting water onto our hardwood floors. I ran over to try and stop in and slipped and fell in the puddle. Husband ran downstairs to turn off the water which stopped the flow, but the motor kept running as if the water was trying to flow. Reset the breaker which finally stopped the motor from churning. At 1 a.m., the ice maker decided to start spewing ice across the kitchen waking us, the kids, and the dogs as it sounded like a rapid-fire machine gun as the ice cubes bounced all over. Again required a breaker reset to stop the motor. I am livid... Another repair call and repair bill coming up. These are THREE YEARS OLD! Will NEVER purchase LG again.

Brand new $2500 French door refrigerator not cooling or making ice out of the box. LG “support“ made me test it different things for 2 days straight. Just long enough to be past the 2 day return policy at Home Depot. Lost hundreds of dollars in meats and seafood in my freezer. Turns out the main PCB board which is the brains of the refrigerator is defective. I demanded a new refrigerator and have been given the run around from LG for the past week, not to mention rudely spoken to and hung up on several times. Home Depot does not stand behind the product forcing a replacement. Terrible experience with both companies. I have a non working refrigerator and no answers to this day. Buyers beware! Go with Whirlpool from a private appliance store that knows the product.

This is the worst washer I have ever used!!! It takes me 3 - 5 hours to do a load of clothes! VERY RARELY will it wash without me having to reset the load up to 5 or 6 times per cycle! With my laundry room in the basement I am constantly up and down the steps resetting the wash. I have NEVER been able to complete my wash in one day since buying this poor excuse for a washer 1 1/2 years ago!!!! Its not even worth 1 star but it wouldnt let me submit without at least 1.

I bought my LG washing machine three years ago. It was recalled due to issues with the drum. I had a repair guy come out and fix it. I have continued to have issues. The drum is loud and bounces, hitting the inside of the machine. It is piercing loud! I called customer service and the associate told me to file a claim and proof of purchase stating they would replace it since I was continuing to have problems. When I called to follow up on the commitment, a supervisor stated that they would need to repair the machine multiple times before issuing a new one. A commitment should not have been made and instead they should have sent someone out. I do most of my wash on the weekend because I work and have small kids so Im busy during the week. I called again to ask for a repair person to come fix it and the representative stated that I would need to call from 8-5 so they could troubleshoot over the phone. I cannot take off work for this. The other frustrating aspect about dealing with this company is no accountability, being passed from employee to employee with no resolution. Also needing to repeat the entire issue over And over. I will never buy an LG product again and will use social media to get my story out to family And friends so they know the issues I have had.

LG French Door Refrigerator LFX28968ST - Life is NOT good with this particular fridge. Before warranty was over the plastic shelves on door began cracking and chipping, the ice maker in the door does not work. It freezes up and does not crush ice, and you cannot remove the bucket that the ice drops into. Doors do not closed tightly. Bad design, bad mechanism. The stainless steel doors, are made of a very low grade Stainless steel, does not clean properly. Bought refrigerator because older side by side GE failed after 20 years, thought I was upgrading my fridge with the LG. WRONG. I would never purchase any LG product based on my experience with the Refrigerator.

I bought an LG LDF5545ST Dishwasher on March 26, 2017 from Lowes. Within a month the dishwasher started to smell so bad we thought there might be a mouse or something in it rotting. The dishes also were not coming clean or getting dried fully no matter what we did. I called LG and did everything they told me to try and it did NOT work. Do NOT buy this dishwasher, I am trying to get them to take it back, they are saying its been too long but I am going to do everything I can because this is disgusting, I cant even tell you how bad the smell is. Im going to schedule a maintenance person to come when the smell is at its worst.

I gave it 18 months of aggravation washing... I do not see how bumping the clothes around in limited water will get my clothes clean. I use the extra rinse button and my clothes still smell of BO, stains are still there. I am tired of ranting about the washer EVERY TIME I use it... I do not get how they think clothes will come clean with this system. I HATE IT. I HATE IT.

Bought LG washer and had nothing but trouble from the minute this washer arrived. The motor and tub fell out at our front door and had to get another machine. Then when the new machine got to our house - had ongoing water leaks and still is leaking water. LG will not fix it or repair it because they say its out of warranty now even though it was just fixed. Apparently there is no warranty on work performed by a service center? Shame on LG for not taking care of its customers, will be buying a different brand for sure.

When we went shopping for a new washer/dryer, I was upset to find that nobody carried the old-timey washing machines -- unless you wanted a very small tub that you cant wash your bedding in. I did not like the fact that these new washing machines did not let you set your own water level or preferred washing cycle (you know, permanent press, delicate, regular, etc.); nor did I like the fact that it did NOT have an agitator. I do not need a washer/dryer for dummies who need presets for the various types of loads. LOL Plus, I had a sneaking suspicion that a washer without an agitator couldnt get laundry cleaned properly.Well, as it turns out, everything I did not like about the new washers is everything that I absolutely hate about our LG top loader that we bought in 2012. I was right not to want one in the first place, but I had no choice but to buy one if I wanted a NEW washer/dryer. The load sensor simply cannot gauge the size of a load properly. It either adds too much or too little water. Most of the time, it wont add enough water to cover even half of the load. When you trick it into adding more water (by opening and closing the lid as if you added garments), it ALWAYS adds water to the top -- even for a tiny load of undies.I was told they came out with these new types of washers to help reduce water usage. Well, thats an epic fail! Especially since the machine never gets the laundry clean, which often results in washing a load two or three times. I always wondered why Downy came out with those scent-boosting pellets, which we never needed with our old-timey washer -- because these washers simply do not clean clothes and they need something to make things at least smell good. Who do they think theyre fooling when soiled clothes come out of the washer still soiled?Now, about the lack of agitator, I couldnt have been more right. I was told by the salesman that the wave force is the way the machine agitates the clothes. Well, how can the wave force work when theres too little water in the machine that it doesnt even cover the load? When it fills the tub to the top on a load that didnt need that much water, the wave force causes the clothing to get all twisted. Each piece is twisted on itself as well as twisted with other clothing items. How gentle is that on clothing?With my old-timey washer, I could wash the dogs bedding and have it come out minus all of the dog hair and any stains and smells. Not with this machine. Theres always a significant collection of dog hair, particularly on the top, and I had to begin using color bleach to help with stains and smells better, but its still not clean. Dont even get me started on how unclean undies come out. LOL Those two types of loads, as well as towels, are usually the ones I have to wash two or three times -- and they STILL arent as clean as they should be.At least the dryer does a decent job, but it makes a weird noise that has me worried it will break down at any moment. Also, I fortunately have not had as many issues with the washer getting unbalanced as Ive read that others have had, but I hope I didnt just jinx myself by saying that because it does seem to be happening more often of late.At the moment, I simply cannot afford to replace a washer/dryer set thats only a few years old. My old Maytag lasted 20+ years with only two minor belt replacements, so I certainly did not expect to have to replace a three-year-old set or spend gobs of money fixing something that, according to other reviews, probably wont fix a thing.I tell you what, though, when I do go to replace them, if the stores do not have the old-timey machines with large-capacity tubs, I will go to a store that refurbishes them and spend my hard-earned money there -- most likely on a Maytag set. Maybe I should go check them out now to see how affordable they are. I know for a fact they wont cost thousands of dollars and will STILL actually get my clothes clean with less time and water -- not to mention without Downys smell-good-dirty pellets. LOLIn conclusion...just say no! Not only to LG, but any washer like it because its not possible to PROPERLY wash laundry without an agitator. Furthermore, if youre a green person like me who wants to save on water, you will cringe at how much water these washing machines cause you to waste just trying to get your laundry clean -- and to no avail.

I purchased a Kenmore Elite refrigerator Model # 795.77729700 in August 2007. It was made by LG. On February 2, the refrigerator stopped cooling; on February 3 a Sears Repairman diagnosed the problem as a bad control board which, unfortunately Sears no longer stocked. Was advised that Sears Parts would do a search. Next day advised that LG no longer had the mother board available. So I have a 7 year old refrigerator that has a defective control board (part number 6871jb1423g) that LG no longer stocks nor any other parts store in the USA (after a Google search). Sears has offered me a $500 discount (per my extended warranty) toward the purchase of a new refrigerator.LG has been no help at all. Terrible customer service. Why would any appliance manufacturer stop stocking a critical repair part after 7 years for an appliance that should last much longer? I can only suggest planned obsolescence. NO ONE SHOULD EVER BUY AN APPLIANCE MADE BY LG WITH THIS KIND OF POLICY ON PARTS. I was able to find a company that says they can repair the control board and have sent it to them to see if it can be fixed for $100.

When I purchased my refrigerator 7 1/2 years ago there was no warning that it was about to be discontinued. Now I need a part for it or its an anchor for a rather large size boat. I have no respect for a company that dont carry parts for their products past 7 years. Who would have thought that you are supposed to consider making a nearly $2,500 purchase of an appliance as a throw-a-way.

LG microwave was part of the kitchen appliances in the home we bought last year. It appeared to be fairly new. Within 6 months the door frame cracked then the handle broke off. Its noisy when it runs and the configuration of the buttons and functions is confusing. Ive never figured out the soften button. Glad we didnt actually purchase it ourselves but will now have to replace it.

The features that I like about the refrigerator is the finish, the size, the overall design, it also has large storage drawers and also has a large freezer to make it easy to organize your frozen foods. I would like to see a more variety of colors and finishes and more unique and innovative features that no other brand has and app to control the temperature of your refrigerator and a ice and water dispenser that can be controlled by an app as well. I choose the LG brand because the brand has been around for a long time. They are a high quality brand. They make a variety of durable and unique products. Their products have a unique and stylish design and are easy to use and lasts a long time.

I bought an LG Refrigerator on 11/28/12 from Howards Upland Store. I bought a 3 yr. extended warranty from Howards on the refrigerator. On 05/14/15 the refrigerator broke. I contacted Howards Upland, who contacted the Warranty Company, who contacted their repair company. For the last 9 weeks, my husband and I have made over 100 phone calls regarding the status of our repair to the Howards Store in Upland, the Warranty Company, the first repair company they sent, then the second repair company they sent, Howards Repair Service Company, and finally the manufacturer (LG). We have been told The parts are on the way.; The parts will be here in two days.; We are working with LG to get you the parts.; We are working with LG to get you a new refrigerator.; Parts are on back order until at least sometime in August.. THIS IS RIDICULOUS. I will never buy anything with an LG label again, nor will I buy anything from Howards TV & Appliance. None of them honor their sales, their warranty, nor their repairs.

I heard that LG was the new Electrolux in dryers, the best and most expensive. Most expensive-yes. Best- NO. My clothes are never dry on high for one hour. My clothes come out ripped! I know its hard to believe, its even hard for me to believe, and I am looking at them. I went back to Best Buy. And they are giving me a refund.

It was competitively priced versus the competition and I liked the look better. It had most of all the features I was looking for. I had also heard very good reviews regarding LG refrigerators and decide to try it. I like the stainless steel look it had and also the amount of storage it had and also customizable shelving. The freezer also had a ton of storage and temperature controls were included as well. I dont have a whole lot of complaints. It has been and continues to fulfill its purpose. However, if I had one complaint it would be it has no ice maker.

We purchased an LG refrigerator with bottom double freezer and french doors in 2011. Four years in - we had trouble with the food thawing in the freezer and ice maker stopped working. A repairman through LG came out and did a repair and fixed it. As soon as the warranty was up (Jan 2016) it happened again. We were given a choice - pay $294.50 for a 1x visit and 60 days coverage of the same issue or $444.05 for 1 year warranty for any problem.Since we figured this was a big problem, we went with the $444. The repairman came again and flushed the system - started working again. 5 months later the same thing happened - he replaced the compressor. Still under warranty. Warranty expired in July 2017 - Oct 2017 the same thing happened. LG will not do anything about it because its not under warranty even though its the same problem from the beginning. Now Im faced with a non working refrigerator and a decision of paying a huge amount to get it fixed or moving on from a 6 year old refrigerator. Never will buy LG again.

I bought the LG Instaview Refrigerator in June 2017 from Costco model#lmxs30796s serial#704krsb0d550 and it just stopped cooling. After just 36 months a 3,000 refrigerator is considered a lemon by every repairman that came to look at it. I had to purchase another refrigerator to avoid having to deal with this any longer.

We bought lg model lfx31925st/00 side by side refrigerator for over $2000. From day one ice maker leaked water to floor, ice froze together as a chunk, or didnt work. LG has had repairman out 3 times, and totally replaced ice maker unit, had repairman check water lines, and overall refrigerator condition. I have also paid and had same company out to replace ice maker. Its a defect in the model, we got a recall card months ago, but heard nothing else. Recently new situation, (now out of warranty) glass shelf over drawers, literally blew apart in a million pieces. Well we must have called them a hundred times by now. Now that its out of warranty, they tell us to go online and buy items. They are not going to help us. With all the LG refrigerator issues, any knowledge of this recall? Any suggestions?

Already happened three times. Lots of food lost. I will never purchase an LG product again. The evaporator (the thingy with lots of coils and fins, which is responsible for transferring the coldness from the compressed gas to the surrounding air inside the fridge/freezer) ices up. The evaporator defrost heater is working, yet it does not defrost all the ice, allowing for lots of ice buildup. Apparently LG has issue with the timer controlling the defrost cycle. But the bottom line is that when ice builds up on the evaporator fins, no cooling can be done and the food spoils.To fix the issue you have to take the entire fridge (shelves rails, drawers) and freezer (door, rails, ice maker) apart to gain access to the back covers, remove the back covers and manually defrost using a hair drier to remove all the ice build up. I am now an expert in doing this, and it only takes about half a day. But all the food is already spoiled since there is no warning that the fridge and/or freezer stopped working. :-(Apparently this is a common issue with LG, not only this specific model. Other people also have issues with the drain tube freezing up (the drain tube is supposed to drain the water which the evaporator defrost heater thaws. This cause water to overflow and build at bottom of fridge and/or freezer and leak onto the floor, damaging the floor. Some people jury rigged an copper wire extension from the defrost heater into the drain hole to transfer heat from the heater into the drain hole. LG is aware of these issues and has done nothing to address them.Three recommendations for LG: 1- Engineer a better way to detect that there is ice building up and/or make sure that the defrosting cycle is long and/or frequent enough to defrost the evaporator coils and fins. 2- Have an ALARM whenever the temp inside the fridge and/or the freezer is above the set temperature, to warn against spoiling food.3- LG should engineer something to ensure that the drain holed does not ice up. (a heat transfer copper wire as above or a separate heating element around the drain tube).Even if they do listen, I will never purchase an LG product again. -Avi

LG Refrigerator Compressor Model # LFX31945ST/02 - We bought our refrigerator in February 2014. It was discounted almost half off to $1851.30 and we had another 10% off coupon (plus they automatically added the 3 year warranty that was another $90). I asked what was wrong with it, why it was discounted so much and I was told it had been a loaner fridge while someone elses was repaired. I snatched it up thinking I was getting a great deal for our new house. There were things that didnt seem right like the door never seemed to seal tight and the light would work then go out then work and so on, but nothing major just little quirks. Then in July 2017 we got up one morning to find that everything was hot in both fridge and freezer. So I contacted LG. I knew that my extended warranty had run out 5 months earlier, but I was told that the compressor was still under warranty along with a few other parts. They could only find 2 places that would work on LG and both were an hour plus away. So I contacted one who right off the bat told me LG was notorious for their compressors going bad. They came out to diagnose a bad compressor $91 and had to get authorization for parts. Meanwhile he informed me that he had 6 more LGs he had to get to with you guessed it BAD COMPRESSORS. Some of them going bad in the first 6 months. After the parts came in he came out replaced it for another $288.90. I asked him would this last longer than the 3 years that I got out of the first one and he told me they would not guarantee anything. He recommended that I sell it as fast as possible. Imagine how I felt. That was last Tuesday 8-15-17. Today is 8-22-17 and it has yet to cool or freeze properly. We have had 2 gallons of milk go bad because it is too warm and my ice maker hasnt worked yet because it has to reach 15 Celsius before it will make ice. We bought bagged ice and it melts a puddle underneath it because it is too warm. I called the technician back who of course feels bad but is not surprised. I spent an hour on the phone with LG this morning, and they tried to get me to call another technician out. I refused told them they better make this right. She told me they would replace the compressor, I told her they would also pay the labor that I was not paying another dime. I just paid it last week and I am not paying it again. She told me the technicians work was guaranteed. I informed her that he told me they would not guarantee it and that they recommended I sell it. She then told me we would reset the freezer by opening the door and slamming it 4 times in a row. What a joke. She told me not to open it for 6 hours and she would call me back then. So I am waiting and furious that we have now lost food twice because LG has an inferior product and refuses to fix it. The technician is scheduled to come back Saturday and is expecting me to pay if LG does not. I will update after my phone call this afternoon. I recommend you stay away from LG refrigerators.

Our LG Dryer (DLG7188WM) drum was cracked and making a thumping sound. The dryer was purchased in 2007 and has been a workhorse. I googled LG Dryer Broken Drum and discovered that this is a known problem and that the dryer was under potential recall. I telephoned the initial authorized installer and was pleased to learn that the drum would be replaced at no charge and that labor would also be covered.RESULT- The drum is on order and will arrive at the service center at the end of the week and I should have it replaced by early next week. I have always received great service from D.G. Appliance Service and Repair in Chatsworth, CA. and support from LG. I do have all my original receipts, but in this case it seemed not to matter. Pleased.

DO NOT, DO NOT ever buy an LG washing machine as ours is two years old and I have to spin dry one towel at the time while the rest of the wet towels are in the sink waiting. LG executive, Tyree, told me they would send a service person which they never did, however. Lowes, where we bought the machine has given us an appointment with an LG technician. This machine was $650 and has never worked correctly and this is LGs second service in a year.When the warranty runs out in 3 years, I will get rid of this piece of junk and buy a cheap washer and hope to keep it like I did my last one that lasted 25 years. LG does not need to be in the business of washing machine and whoever designed them needs to be fired and they need to give all of us a replacement. Ill never buy anything by LG as our new $750 TV would stop working from time to time and my son in law took off the back and tightened all the leads and it works fine, now. Now, why would you sell a tv with loose leads? LG is a worthless company!!!

Three months ago I moved into a home with newer LG appliances. Recently, the freezer and refrigerator stopped keeping the food frozen or even cold. This was on Friday evening, so I searched online for possible solutions. I found a YouTube video of someone with the same fridge as I who had the same problem and he solved it by unplugging the fridge and plugging it back in. We did that, but it did not get colder. On Saturday I called the 1-800 number listed in the Smart Diagnosis section of the manual, hoping for this to tell me what was wrong and get it repaired quickly.The employee who answered the phone said they did not have the software to do this. He could send out a technician, but nobody would be available until after the weekend. I had to take the day off work to stay at home, waiting, only to be told that the technician didnt have a new compressor with him. He said he would order one, and although it would be here the next day, the technician didnt have the availability to come back until three days later. By this time, we had to throw away literally everything in both the fridge and freezer. Hundreds of dollars worth of food, not to mention all of the money spent having to eat at restaurants because of the spoiled food.Another day off work and the technician was able to replace the compressor. Thankfully it was still under warranty. He told us to wait until the next day to fill it with anything that needs to be cold as to ensure it is working correctly. He said that he hadnt had a replaced compressor fail yet. We waited 48 hours before we went back to the grocery store to fully replace what we had lost. That was yesterday.Today, I noticed the ice melting and dripping through the dispenser. I call the 1-800 number yet again, and am told, yet again, that Smart Diagnosis is unable to be used because of the lack of software. Unfortunately this time the employee says that she is unable to schedule a technician to visit because that is unavailable to her. When asked to speak with a supervisor I was told that there wasnt anyone available, but someone from the corporate office would contact me within 72 hours. 72 hours? No supervisor or manager available for simple customer service? UNACCEPTABLE!! This appliance needs to be replaced, not bandaged with defective parts. Parts fail, I understand that, but the level of customer service from LG has me unwilling to ever buy another LG appliance.

Machine leaves fuzz and white streaks on clothes. Have tried to speak with LG. They have not helped. Horrible company. The promises made by call centers were lies. LG said that I wasn’t separating clothes properly. I’m 69 years old and have been doing laundry for over 50 years.

This is the WORST appliance I have ever owned! Second day after receiving it we had to call repair out due to ice forming in freezer. So much ice in freezer we couldnt pull out the drawers. LG said it was a design flaw and fixed it. Fast forward. Luckily we had taken the extended warranty out for 5 years. In the 5 years we owned it before the warranty was up we had to have it repaired a total of 5 times with the last repair being the refrigerator totally stopped cooling. LG replaced the circuit board and said that should fix it. It didnt. They came back out and replaced the compressor. This fixed it but not totally. We were without a refrigerator for 1 full month. We had to turn the temperature lower than what it was actually cooling. I should have called them out again at that point but it was cooling. About a month after the warranty was out it stopped cooling to where it should be. Called repair again. They refused to work on it. Said they did everything they could do. Plus if it was the compressor again we would have to pay for labor. Also if it was the control panel, they only have refurbished parts because they dont make that anymore. We were concerned about it not being fixed after paying a bunch for labor so decided to have it taken to the dump after only 5 years and purchased a different brand that is made in the USA. We originally paid $2800 for this piece of crap!

I was hesitant on purchasing another LG Range because 6 years ago I filed a lawsuit against them for advertising their specific electric range as a true convection with sabbath mode when in fact it was not. We won the lawsuit due to LG falsely advertising their product. This leads up to yesterday when I decided to give them a try again. Figuring they learned their lesson, I purchased their LRE3194BS. They (LG) claims on their website as well as on every website that sells this range (Best Buy is where I purchased) that it is in fact a True convection (3rd heating element behind the fan). After it was delivered yesterday I opened up the owners manual and it stating it is NOT a true convection. When I called LG customer service to find out exactly what was going on and to ask what the difference was with their True Convection & their new Pro Bake Convection, the representatives could not tell me the difference. They then connected me to the corporate USA office in Alabama where a representative answered the phone. I explained not only my concern but also brought up the lawsuit 6 yrs prior and she stated this unit was NOT true convection. I asked about their webpage and the info they provide to retailers and she simply stated she has no idea who is responsible for putting correct and valid info online. I said this is just like years ago and youre falsely advertising your ranges again. She then Hung Up on me. Hopefully another attorney will pick up a new case against them.

I purchased an LG dryer in March 2015 due to the great ratings and owning a lot of LG products. Within a year I started having trouble with my dryer: no heat. I called several times and customer service said it wasnt their unit. They said it was my venting system or electrical. Had someone come out. Nothing wrong with electrical. Tore dryer apart. No lint nothing plugged from lint basket to outside vent. Finally after 5 months they honored their warranty. Took repair company 3 weeks to fix the dryer. Heater and sensor replaced. Not even 6 loads later same issue. So I called corporate office where I was told they were not going to fix my dryer nor were they replacing it. I am not a happy customer. Save your money and purchase a kenmore. I WILL NEVER own another LG product again. They cant stand behind their products. I gave them a 1 star rating because you cannot give them a -5 star rating.

I was very excited and purchased all brand new LG appliances in late 2016 after purchasing a new home. The dishwasher has 3 racks and after 4 months the top brackets are supposed to be adjustable and do not stay upright. They are supposed to clip into brackets and have come apart. In addition, there are 6 spots on the upper and lower rack that have been burned and are completely falling apart. This was a very high end dishwasher and will not buy another LG. My brand new stainless French door refrigerator with 2 freezer drawers is also a disappointment. The side areas have broken apart and I have taped them together. Very poor design as it only holds very few items that are tall like milk gallons.

LG over the oven microwave LMV1680WW - We purchased this microwave in 2010. It has functioned properly (as far as we can tell), but the front door has cracked at the lower hinge and at the bottom of the handle. I contacted LG and was given the runaround. They took my info but said no one would contact me since it was not a mechanical failure. This is about the poorest service I have ever received. Unless I can see a better response, there will never be any more LG anythings in my household.

We purchased our LG electric range model LRE3023ST in November 2012 and the buttons have stopped working now 3 times. Each time a repairman came out; however it works intermittently so when it stopped working on a Sunday and the repairman comes on Wednesday, and it has since begun working again, they do nothing. Once it was not working when repairman came and they replaced all the electronics, which worked only for a short time before happening again. It is completely unreliable and I never know if it will work. I cannot understand how LG can get away with selling stoves that dont work. Similar models have been recalled but not yet this one, but LG obviously has issues with the buttons on their stoves. Three times I have prepared dinner only to find out I cannot use my range. LG is not at all helpful. I will never purchase LG or any appliance from Home Depot.

Updated on 5/17/2021: My previous review (Feb 2021) stated 3 repairs within 3 years. My gas oven (LRG 3193ST) will not maintain temperature. Taking 90-100 minutes to cook a pie (45 mins). We had a new oven replaced by Best Buy within 1 month of purchase (August purchase, November install 2017) because the display would not work when installed. We have had the ignitor replaced 2 times in the last 2 years (July 2020, Feb 2021) at our expense because they stated our warranty was expired when contacted first time.I received a call after my previous review (2/2021). The gentleman stated he would work with us either on replace or money back. But when I stated it was currently working due to repair the previous week, I was told he was unable to help us. The oven no longer maintains heat AGAIN only 3 months after repair. I tried to contact LG via phone and a recording state they were overwhelmed with calls to try again at another time. I tried a private message with no response. I AM A FRUSTRATED AND UNHAPPY CUSTOMER.Original review: We purchased a complete LG kitchen package August 2017. They were installed in November 2017 when kitchen was finished being remodeled. When turning on the oven the burners would work, but oven would not turn on. They stated it was the circuit board and a brand new oven was brought in and installed. In July 2020 the oven would not maintain temperature, at times not even turning on. Since it was not covered under warranty, we called a repair company to come in.They replaced the igniter. Starting in January we had the issue again. The oven would get up to heat then turn off leaving food completely uncooked. It would occasionally heat up and maintain the temperature but became so unreliable we rarely used it. Yesterday, February 2, I tried to cook dinner, the oven went up to temperature and then cooled down immediately. I turned off and tried again, the oven refused to heat at all. We now have another repair service call. It is getting expensive and the oven is so unreliable that I would not recommend an LG gas stove/oven.