I have had this LG Direct drive top load washing machine for approximately 3 years. My laundry has never smelled bad but since we bought this washing machine I hate to do laundry. It NEVER smells good (always smells bad). I have done all the recommended precautions. I always use HE detergent. I leave the door open between loads, tub clean, bleach etc. Nothing works! I HATE HATE HATE this washing machine. If anyone reads this dont buy it. I used to trust LG but I think they should stick to t.v.s!!! Please make them give us our money back!

Purchased stove LRG3097ST/00 in 2011/2012 at Sears. Stove broiler began coming on automatically at odd times (6pm, 1am, 3am, 7pm, etc..) some 6 weeks ago. Since then, we had the warranty servicer out to repair four (4) times. Twice had parts shipped in. The last time, the parts arrived damaged. What a mess. Stove sits unplugged from electrical outlet and gas valve shut off. Thank goodness, I had the forethought of purchasing an extended warranty on this new brand.This past Friday, we received some type of authorization (number) to purchase a replacement stove. I have been reading reviews and will not pick LG, and Kenmores will be carefully scrutinized for quality. Still have an LG refrigerator bought the same time, so waiting to see what happens with it in the coming months. Already having door closure issues. Will not buy anything made in Mexico.

Very poor quality. The refrigerator I purchased is an upper end model. Two years shortly (as of November 2012) after receiving the appliance, the ice maker and water dispenser system experienced multiple failures. The tech from LG replaced many parts and took pictures. After the warranty period of 1 year, I started fixing these ongoing issues mostly due to poor design. $200 in parts and countless hours of time, I have decided to scrap the crap and purchase a Maytag. I will never buy an LG product again! Im a very angry consumer.

We bought our French door refrigerator Sept of 2018. Since then we have had one tech come to our home because it stopped cooling and freezing and he said that it was dirty underneath and it was only 6 months old! By the time he came out which was 3 weeks later it started running again. He unplugged it and and cleaned it and did some things to it. Since that time we have been cleaning it and changing filters every 3 months and it still has gone out 2 more times. Now I have a call into them AGAIN and they are coming out on Aug 18th and LG gave me a ref number so he doesnt charge me because NOW it is out of warranty as they say. They said to call that number and all charges will be covered. I spent over $3000.00 for this refrigerator and it is a piece of garbage! Not to mention all the food that we have lost each time it stops freezing and cooling! Please help us! This just horrible! Diane **

This stove has so many different and extra things it can do that it is a great product. It being a flat top, it is easy to clean and keep clean. The burners have very fast heating elements that heat very quickly and there is even a warming burner. They cool off relatively quick also. The oven has several different functions as far as not being just a regular oven, has auto conversion and proof and several other settings besides just bake. The light turns off when you open or close the door which is great because it is never left on by accident. The oven is so very easy to keep clean, the dripped food cleans off extremely easy.

I have been very unhappy with our front load LG washer. It frequently leaves brown streaks and stains on our clothes and sheets. We cant get these stains out with bleach or other cleaning products even with multiple washes. Im sure the dollar value of ruined clothes and sheets is more than the washing machine cost! Imagine buying brand new clothes and sheets and theyre instantly ruined after one wash!Weve tried cleaning the inside of the washing machine multiple times with varying products. Weve also cleaned the soap dispenser and drain pump area. Weve spent lots of time trying to fix this, and we still get brown streaky stains on our clothes. It is very difficult to clean the drain pump filter area. It is so low to the ground that you cant get any item below it to collect the stinky water that flows out so it goes all over the floor. Were we supposed to install the washing machine on stilts?! The hose to drain the filter area has never worked. Its also very hard to clean the rubber door seal. We wipe it down after every use. It looks like some brown mildew gets stuck between the rubber seal and metal part of the door but its impossible to get to. I wish we had our old-school top loader washing machine.

We purchased our LG stove in 2007. I havent had any problems with the stove top but the oven loses heat fast and takes a long time to recoup. When making cookies I have had to add time on to the cook time and when our kids were staying here and used the oven they did not like it because everything took extra time to cook. Has anyone had any issues like this? I am ready to get rid of it, just not happy. I was told by a repairman that came in for my washer (which is a different brand) that LG doesnt have enough experience to be making stoves and refrigerators. He said LG is hard to work with and they will not service them. Any feedback would be wonderful. When you purchase these appliances you are supposed to be excited, now it just scares me, so much money for them not to perform correctly.

It took weeks of phone calls and Emails but LG finally agreed to repair our refrigerator at no cost to us. I do thank them for finally doing this. We did have to purchase a used refrigerator to see us through and did lose well over $200 in food. But it was repaired yesterday (02/17/2021). I thank Consumer Affairs for their part in bringing this to a satisfactory conclusion.

Bought it for the water and ice maker, as well as the size of the fridge. And the price wasnt too bad, although the problems left quite a bit to be desired from the brand. I liked the water dispenser and the ice maker. And it had good storage drawers and shelving. It matched our other appliances in our kitchen. It was stainless steel and pretty. But the light started flickering a week after it was purchased. The filter indicating light would change to red a day after it was replaced and the ice maker stopped working.

I have the LG refrigerator model LFXC24726S that is identified with the common premature failure of the compressor resulting in no cooling. I inherited this refrigerator when I bought the house 2 years ago, so I had no purchase receipt. The compressor failed recently and I called LG. They said the parts are covered under 10 years from date of purchase and labor 5 years from date of purchase. Since I didnt have the purchase receipt they went by the manufacture date of Sept. 2015. The unit failed and I called on 11/12/20. Just two months over the 5 years from manufacture date. They charged $125 on the phone for service call and another $250 for labor it took to replace the part(which was covered under warranty) to get their fail refrigerator up and running. The frustrating aspect to me is the logic that after large consumer appliance product is manufactured it doesnt get to the end user the next week.How many times do I see even on dry food products that the manufacture date is already at least month ago before it hits the supermarket shelves. I get the sense for large consumer appliances it would be more than 2 months from manufacture before it is purchased by end user. I know this refrigerator was purchased after Jan. 2016 because thats when the prior owners of my house had bought the house and remodel the kitchen, but obviously that could not help sway my case to waive the labor fee. My wife and I love the refrigerator, especially how the ice maker is small and on the door and it doesnt take up an entire corner of top shelf corner and also retains some small shelves on the dispenser door unlike Samsung unit we had in our prior home where we lost top corner shelve space and lost the smaller shelves on the inside of the dispenser door. Unfortunately, we are not going to go with LG for our next refrigerator. It is just too unreliable and I have to pay a few hundred dollars out of pocket for their failed product. Not to mention it took 6 days before a technician can come out.

It is up to date, keeps food cold, and also keeps drinks pretty cold as well. Its also pretty spacious to put leftovers and other stuff in it like juice, milk, etc.. It is an all around amazing brand when it comes to fridges. I have always liked LG and I will get another LG brand in the future. I love the brand because they make a lot of good stuff that is very up to date. LG has always succeeded to make me happy with their appliances. I love how every time I put a used drink in my fridge. It stays super cold so its refreshing when I want it again.

I purchased this range (LG DOUBLE OVEN RANGE) new in July 2017. This is not the first time I have had this problem since the purchase of this range with the front knobs being turned on by accidentally brushing up against them. This morning I smelled something burning. Upon checking found one of the knobs on the electric range was turned on apparently from brushing up against it earlier. There was a glass baking dish on top of the burner that was on containing a cake made earlier in the week. Upon touching it to move it off the burner it exploded into small pieces all over the kitchen and surrounding food. Thank goodness no one was injured. This is a major problem and it should be recalled or corrected before someone is seriously injured.

I purchased an LG WT5101HV Washer and DLGX5102V Gas Dryer in May 2011. For two years, I had no problems with either machine. Occasionally, I received an Unbalanced Error, but if I did receive the error, the load was truly unbalanced. I received a recall letter in the mail in July 2013 and called LG to schedule a recall service, with the assumption that the defective parts (plastic tub supports) would be replaced. LG sent Buy Rite Appliances to do the repair. The technician arrived and told me he was there to do a software update and was in and out of my home within a few minutes. My washer has been unable to complete any cycle that I have attempted since the software update was performed.I called Buy Rite Appliances to report that the machine was unable to complete a cycle, as it was constantly flashing an Unbalanced Error during the cycle, with or without items in the tub, which meant that the tub filled, agitated and emptied over and over and over and over again, without ever switching to the Spin cycle from the Rinse cycle. I was informed by the technician that performed the update that this is normal and that I should pause the cycle upon seeing the error and restart it again. In my mind, this was not normal as I never had to do this before. Before the recall fix I started a cycle. It completed by itself, and then I moved the laundry to the dryer.After that discussion, I called LG and explained my situation to three different people before someone agreed to set another appointment with Buy Rite to have them look at the washer again. The next morning I received a call from Buy Rite basically refusing to come out and look at the machine, as the Unbalanced Errors are normal. I explained again that my machine had not completed a cycle since the update and was unable to switch from Rinse to Spin and that this was not, in fact, normal. They said they would make a call to the tech hotline and call me back. Later that day, they called me back with some more questions and stated that they would call me back when they knew how to proceed. Two days later, I called them to confirm the repair appointment that LG had previously set with them and was told that they determined, without actually looking at the machine, that I would need a Rotor and Stator and that it would be up to me to call LG and get an APM, and that, no, they would not be out for the service appointment.I called LG again and explained the parts and APM situation with Buy Rite to three different people and was ultimately told that I would need to upload my original receipt before a determination could be made on parts approval. I uploaded the receipt and called LG for a status update. After talking to three more people and explaining the situation each time, I was told I would need to be connected with someone to perform a Smart Diagnosis and after that an extended warranty would be issued and only then parts would be approved. When I was connected with the Smart Diagnosis department, I spent over 20 minutes on hold before being told to call back later because they could not pull up the Smart Diagnosis application on their workstation. I downloaded the Smart Diagnosis application to my phone, which diagnosed a Symptom Num (5, 88), which states the symptom needs to contact the call center. I contacted the call center though the phone application and explained my situation to two people at LG. The second person performed a Smart Diagnosis twice over the phone and then told me that I had no problems, it was just an Unbalance Error and I should check the size of the load and the leveling of the machine, etc. Upon beginning to hear this explanation, I abruptly cut the representative off and explained for the umpteenth time that my washer had worked perfectly prior to the Recall Software Update being installed on my machine, and now the machine was unable to complete a cycle, rendering it utterly useless to me. The representative then scheduled yet another appointment with Buy Rite Appliances for 7 days later with approval for repairs.And here I sit, with a broken, recalled machine, waiting for someone to make it whole again. Although I dont have an exploding machine as of yet, I would be more than happy to be a Named Plaintiff in a Class Action. My receipt clearly states that I purchased an LGAP WT5101HV/S-GLA GR/S LG 5.2 1100 RPM HE TOP-LD. This is not what I have sitting in my home now. I have an LG machine that, by all accounts, tops out at 700 RPM due to the software fix, which is false advertising and may yet explode, and is unable to complete a cycle, but fills completely the tub with water over and over and over again in its inability to complete a cycle, wasting both water and energy, rendering it definitely not, in my mind, HE. And there is that mountain of laundry that is accumulating that no one but me seems to care about.

This washer leaves black streaks all over my clothes!!!

We purchased a LG Top Load Washer WT1501C the end of November 2015. However during a five months period our clothes would be left with stains and white streaks on our clothes. During this time prior with followed the manufacturers instructions to the letter with no improvement. A service technician identified that lack of sufficient water as caused by a malfunction part. A request was submitted for a new part, none received, a request for washer requested. Both were denied by the head office technical team, who indicated it was us the consumer were doing something wrong and would send another service technician to investigate. The end result is a expensive washer that does not work and LG not wanting to honour its warranty. BUYER BEWARE. SUGGEST DIFFERENT COMPANY.

2 years old. No cooling or freezing. Technician out 6 times. Technician replaced every part. Still not working. No refrigerator for 3 weeks because they don’t know how to fix it. Home Depot Protection Plan useless. Won’t honor lemon law. Don’t buy LG and definitely not a Home Depot Service Plan.

Bought a LG Top Freezer. Very disappointed in it. Every time you open and close frig door, the freezer door seal is broken and air gets in. This causes my meats to get ice formed on them. Had service come out and told us that this is normal. I never had a top freezer before that opens when I close the frig door. They dont tell you this when buying it. Also found the same info about freezer door opening in their manual. So if they know about it, why not fix the problem. Also told new frig will probably only last 5-6 years. Thanks LG. Never again will I buy or recommend LG to family or friends.

Since the day I bought my LG fridge I have had issues, a leaky water dispenser and frost building up in my freezer so I can’t use it. LG has sent repair here at least 9 times and they refuse to replace the fridge. There is always an excuse. The freezer door has been replaced 3 times and repair just left and LG had them here to verify that the fridge needs replacing. Once again they refuse to do so and are ordering another freezer door. Customer service lies to you on the phone and you just keep going around in circles. I spent a lot of money on this fridge as a replacement after our house being hit by a tornado and I am appalled at the treatment we have received! Shame on you LG! If I could rate it a zero I would!

I have an LG refrigerator, model # LFC2576OTT. I opened the doors to get a drink in the morning to notice that the unit was so hot. The plastic that connects the module to the inner roof (on the inside) had melted like string cheese. And lights were brown and burnt looking. It also smelled like melted plastic and electrical fire or burning wires. I just thank God that we hadnt left to go out of town yet, because the underside of the cabinet and the top of the fridge were too hot to touch. I fear it may have caught on fire. It was so hot on the top level of our fridge that the metal rings of some of our canned goods had resealed! We lost all our food and canned goods. We had already (one year prior) established a complaint about the product due to poor plastic construction of door handle hinges. After looking on-line, I saw that both of these are common problems with these refrigerators. LG should recall these refrigerators before someone gets hurt. Please someone do a class action suit, because it is apparent to me that LG is not going to take responsibility for their faulty products.

My washer quit before completing its cycle. When I opened it to unload my laundry, it was still full of water. I closed the door and pressed the rinse/spin button. But it stopped again before completion, and the same thing again. This time I couldnt even open the door. Nothing seemed to work. Finally, after pushing buttons, it went completely through the rinse/spin cycle. I dont want to call La Mesa Appliance who is a factory approved service for LG, because I called them some months ago when the softener cup held water after the washer had completed its cycle. The repairman said this was normal, but it hadnt done this before, so I dont believe that. Meanwhile, I pull the drawer out and empty it after each wash. Im unsure whom to call for repairs.

LG -LBN20511WW REFRIGERATOR - Purchased 4.75 years ago... All interior plastic parts have degraded over the last 3 years, leaving all bins, rails, shelving broken or breaking! Even go so far as the lining in the fridge disintegrating with insulation exposed! No warranty coverage, fresh food spoils after a few days! Totally disgusted... the furniture retailer where it was purchased refused to do anything, warranty provider refused to help and all communications with LG have gone unanswered! STAY AWAY FROM THIS BRAND!

Our LG range was emitting dangerous levels of carbon monoxide. After two weeks and first paying a $200 flat fee, an LG approved technician finally came and replaced some parts and fixed it. He said it likely a manufacturers defect but he cant say 100% which means that LG keeps their fee. In the meantime, Ive written two letters to LG (where it says they will reply within 24 hours) and gotten no response, spoken with two customer service managers who show no concern for the fact their appliance put my family in danger, and spent way too much time on hold on the telephone and online chat with very little to show for it. Their lack of customer service is appalling.

We were limited by the space we had available to put the refrigerator in height as well as depth and width. Issue of getting in the doors of the house also. We had to take handles off refrigerator and freezer doors to get the unit in the house. Dont really like that we now have a water filter on the ice and water line that needs to be replaced ever 6 months. The excess ice needs to be taken off the door and dumped into the ice bin in the freezer. Freezer is on the bottom and when drawer is pulled out it limits movement into the kitchen area from family room. The housing for the water filter is not all that substantial could have been designed a little better. Still, we like the led lighting the ice and water dispensers and individual compartments for fruits and vegetables. The door display reminds you of how long the doors are open.

3 compressors in 6 years. When I first purchased my LG Refrigerator I was thrilled. It was the largest model on the market at the time and I needed that. I loved the organization inside as well. We purchased in June of 2013. Unfortunately, this is where the story goes bad. In Feb. of 2016 we had to have the compressor replaced. It was under warranty but we still had to pay 558.59 for labor. Not even two years later in Oct. of 2018 we again had to have the compressor replaced. We paid 690.00 for labor. AND one short year later, we were again faced with a repair bill for 790.00 to fix a leak in the cooling system and they were going to give us a new compressor AGAIN.When the repairman came to fix the leak, he discovered that the leak was higher up in the refrigerator cabinet and could not be fixed. I am now faced with having to purchase a NEW refrigerator after just 6 years! WHAT??? The expected life of an LG refrigerator is 10-14 years, mine barely made it to half of that and has had to have the compressor replaced twice. RIDICULOUS!!!! I have been inconvenienced 3 times by this shoddy appliance. We paid over $2,000.00 for this refrigerator and then over 1100.00 in repairs! IF we could have actually repaired it THIS time, I would have paid out 2000.00 in repairs! I have a Kitchen Aid refrigerator in my basement that is 20 years old and still going strong, never had a service call on it! I will NEVER buy another LG product. I also have an LG washer and dryer that have both had to have repairs! Life Good is their motto - not in our case - Life has been complicated and expensive because of products that do not stand up to the life expectancy of their products!

Im repeating what the others have said. The knobs of the LG 5-burner stove have broken a number of times and have also been accidentally turned on, only to fill the house with gas. I am afraid to go out and leave my animals in the house and check and recheck before I leave each time and I worry until I get back home.

First my front loading dryer drum cracked. Clothes keep getting stuck in it and they rip. Next, the front loading washing machine is mildew smelling and the rubber seal has got holes in it and water runs into the motor compartment and the door leaks. The tray you put the soap into has broken and soap runs down the outside of the washer. Our clothes get caught in the seal and get ripped. The clothes dont come out clean and sometimes smell. This set is a piece of junk! I will never buy another set of LG products from Home Depot again!

LG French Door Refrigerator LFX28968ST - Life is NOT good with this particular fridge. Before warranty was over the plastic shelves on door began cracking and chipping, the ice maker in the door does not work. It freezes up and does not crush ice, and you cannot remove the bucket that the ice drops into. Doors do not closed tightly. Bad design, bad mechanism. The stainless steel doors, are made of a very low grade Stainless steel, does not clean properly. Bought refrigerator because older side by side GE failed after 20 years, thought I was upgrading my fridge with the LG. WRONG. I would never purchase any LG product based on my experience with the Refrigerator.

Worst washer I ever purchased! Every load sends uneven balance message and if you are not right there will continue to rinse and spin for hours! Have to out anything with less or stays in mesh bag before washing! I HATE this washer and am frustrated that I need to buy a new one in less than 2 years! Do not buy this.

Never had a problem with it. Front loader. I leave the door ajar so I have never had a problem with odor like some say they do. Saves water and detergent. I would recommend LG brand and would buy again.

Please do not purchase this dryer (LG Washer Direct Drive). The washer does not clean clothes very well, the belt that is inside the door is covered with mildew/mold that cant be cleaned even with Clorox. I cant wait to buy another washer.

Bought a top of the line LG washer. Washes regular loads of clothing well -- HOWEVER -- do NOT plan to wash sheets or mattress pads! No matter how I balanced the load, the machine cannot get through the spin cycle. This morning, I have taken some out (that didnt help) -- added the removed blanket back (that didnt work - no matter how I repositioned the items) -- put the first piece back and added additional sheets, hoping that would enable the machine to spin (nope - still wont spin!) I replaced my older Maytag front loader with this LG one and am SOOOO sorry we did! Please pay attention to the other reviewers advising against purchasing one of these LG washing machines! They are not exaggerating! This is a nightmare! LG serviceman could not help -- told me to only place items that fill the washer 2/3s full. Doing with this with bedding only makes the unbalance worse. Not sure what Im going to do with the wet mess I have in my laundry room at this point! YOUVE BEEN WARNED!

Customer service is horrible. Their English needs much to be desired. My unit was slow to make ice and was not dumping so they had me put my phone to the sensor. She told me I needed to change it from crushed to cubed? Say... What? Anyway found it is a early sign of compressor failure. Their first question was Why didnt you get the extended warranty. I guess they have no faith in their product, normally I have no use for those warranties. It seems like, in my case, products are programmed to self-destruct after the warranty expires. I heard some stories but when I purchased it I was told this has a different compressor it and it is not prone to failure. Home Depot lied! The fridge was 18 months old and within 2 weeks of the new compressor I lost refrigerant and I had to call service, they came out right away and repaired it.Now a week later everything was soft in the freezer again, but they cannot come out until Tuesday. It is 40 degrees in my garage, not cold enough to use as a refrigerator. I lost about 300 dollars in food since Thanksgiving. My old fridge lasted 16 years before it died, and I think it was my fault because I put it in the garage, found out later that not every fridge can be put in a cold area. So what happened to quality control in the day and age? If I was on the board of LG I could not look myself in the mirror putting out a product with this kind of problems.

Purchased from Karl's TV and appliance. Pricing, knowledgeable, professional and friendly. All appliances were delivered the following day and everything was hooked up properly. I was pleased to learn that I didn't receive the microwave that I purchased (out of stock) was replaced with an upgrade at no additional charge

Purchased LG French Door fridge in March 2016. Compressor went out while on vacation June 2017. Out of Warranty, we purchased extended warranty. Made a call on Monday, repairman came on Wednesday - diagnosed with compressor issues - even said we were lucky to get a year out of the fridge. He had no compressor on the truck - although its the most common problem. Friday, we contacted LG service again to get a time frame of repair. (We had company visiting from across the country.) They said they had to contact repairman. Repairman had not been able to make the report to warranty company because the line was always busy when he called. Their response was, we have to report this to our higher department. It will take 1-2 business days to get a resolution. (That meant a minimum of 3 days due to it being Friday.) Looks like we will be without a fridge for a minimum of 2 weeks... Never had an issue this frustrating.

I have purchased a LDG4315ST from Best Buy 1 month ago during a remodel. It has been installed for 4 days now and I get a random gas smell odor from it. I had my contractor check the lines and no leaks. It has a leak inside somewhere. Just randomly you will walk by and smell the faintest hint of gas. Of course since it sat in my garage for a month it cant go back to Best Buy. I bought a gas detector to put near the range. Perhaps I can get some help here for my $1500 bomb I just purchased.

I bought a LG 2 door refrigerator with the freezer below in 2017, from Sears as a Kenmore Elite. The unit has a fan freeze up issue in the refrigerator section. I called Sears Service for repair since LG will not deal with a Sears product of theirs. I paid Sears $584 to come and replace the fan, and fan control. This was the FIX that LG told Sears would solve the problem. Its now 4 months after the |fix and the problem is back!. Its now past the Sears warranty, so I will have to pay again f I want this LG piece of garbage fixed again. Bottom line is simple. DO NOT BUY AN LG REFRIGERATOR FROM ANYONE EVER.

The LG refrigerator has beautiful design inside and outside. Very well lit. No problem except it made a low noise every 15 minutes which was fixed by the stores repair section.

LG HE Top Loader is the worst purchase I have ever made! I have read the reviews here and thank goodness, this washer has never caused any damage to our home. But it is literally IMPOSSIBLE to do laundry with this thing. We purchased this in February 2015 and while I cant find the model number right now, it is a top loader, 4.9 cu. ft. bought at Lowes. From the moment we bought it, we quickly discovered it is insanely touchy about keeping in balance - the first couple of months, almost every load I did got off balance and caused the machine to make horrible noises, bumping and jumping around until I got the OB error and it would just stop. After talking with numerous people, I learned it is best to fill the washer completely with clothes and this eliminates the problem most of the time. Well, I dont know about you but in a 2 person household, it is almost impossible to completely fill this machine, every time I use it. For instance, I am trying to wash a load of towels right now - every bath towel that we own, exactly according to the machine instructions and it keeps getting off balance because the towels are too heavy from water and bang around in the machine. I NEVER had to even think about this with my standard machine and now it feels like every time I do laundry, its practically a physics lesson to think about the proper mix of clothes to get the right weight to finish a cycle. It should NOT be this difficult and you cant tell me LG doesnt know this. I dont know if any other brands have this issue but for the amount of money we spent, these clothes should practically wash themselves. Sometimes, advanced technology is NOT better, only more chances for things to go wrong.

My Mom purchased an LG freezer on the bottom refrigerator/freezer from Best Buy. This POC has been trouble since month 1 - she has had the unit for 6 plus years and periodically has a tech come out at her expense to blow dry the freezer to un-ice it and get the motor to start running again. Best Buy wont stand behind it and neither will LG... I will never never never never buy an LG anything ever again... Why has no one taken legal action against them?

This is a great machine. Really good. It cleans good but one problem it has the rubber from the front loader starts to smell after one year about.

Purchased in late 2011 as part of a range, fridge, microwave, dishwasher package deal from appliance warehouse. This is the third time Ive had to call for service and pay $60 charge each time on my homeowners warranty policy. The usual problem is burners that dont turn on and in the past, only a few would go out at a time, leaving me a workable burner or two. This time all are out and now the broiler is also down -- only the oven is working now. One service tech said the cables inside the panel were loose. How that happened, I don’t know because the range doesnt get jostled or moved around a lot. Another complaint within the first six months of purchase is an inside drip between the oven door double paned glass but Ive lived with ugly mess because the service tech couldnt fix it without taking the entire range to the shop for a week. But wait -- theres more LG product problems! The side-by-side door fridge problems have also cost me three service calls ($60 each). The icemaker frequently goes on strike for several months at a time and then on its own starts working again. Of course, this renders the ice dispenser constipated and totally useless. The cold water dispenser has the opposite problem and is often incontinent it keeps spewing water for several seconds after the drinking glass is removed.I believe LG must stand for Least Good and the range model number LRE30453ST must stand for Least Reliable Electric ** Stoves Terrible. I will never again purchase another LG appliance and recommend that other buyers also shop for another brand.

Bought this refrigerator for roughly $1700 and then spend roughly another $1000+ on LG Authorized repair over the years on replacing low quality broken parts. And continuous beeping of because the compressor gets iced up and refrigerator stops working. Solution Call LG Repair again and again, $125 per visit. How can you live with a refrigerator which every few months stops working. LG refrigerators with Bottom Freezer are a lemon. DO NOT BUY THEM.

After owning my top load LG washing machine for 4 years, I began getting the UE message on every wash that the unit was off balance. Should have started reading all the previous complaints... well I didnt. Then on Jan. 7, 2017 I received the LE message and the unit stopped working all together and smelling like it was on fire inside. I called the LG customer service where I was told I was out of warranty that they could sell me a one time fix for $305, this would include a technician coming out diagnosing the issue and all parts and labor. I paid for it, the first repairman came (1/13/17) he unplugged the machine, pressed start and then power for 10 seconds each, plugged it back in and told my husband it was fixed... NOT... I called back, they told me they would send a new technician.He came out on 1/16/17 and said the issue was UNDER WARRANTY (10 year warranty on motor) and the motor is SHOT. He would order the parts and come back out... when... he didnt know. Today is 1/30/17 and after speaking to the repairman who is STILL waiting to get the parts from LG... I spent ONE AND 1/2 HOUR on HOLD with LG and got NO RESPONSE... THEY HAVE NO IDEA WHEN HELL GET THE PARTS. Im at my wits end and just want to get my $305 back and go buy a new machine. I am so disappointed in LG and will never purchase another LG product.

My LG microwave is not working and failing every time. The service people accepted that there is some manufacturing defect but not replacing. They have charged more than Rs. 2000 at different visits but still not working.

My husband and I purchased a new LG refrigerator just 2 years ago. TWO weeks ago right before July 4th everything defrosted and melted in the freezer and the refrigerator went warm. I called LG warranty service and purchased a service plan. They scheduled to come July 6th. They cancelled that appointment because they overbooked pushed me back to July 11th. Five days later. This brings us to July 10th by 4 o clock I havent heard from them with the scheduled time so I called them. I found out they cancelled again! They didnt even have the decency to call. They would not give us a date when someone could get here. We were told we would receive a callback in 1 to 2 business days with a date. We refused to accept this or hang up because they can not be trusted. Over a long time probably a hour later we finally got a date. Saturday. Another 5 days.So we have been out a ref for 2 weeks. Tried to call someone ourselves to get this fixed. They came said it might be the fan but they are unable to get the part because LG wont give them the look up a number so we have 2 options wait another 5 days and hope they actually come or buy a new refrigerator. 2000 dollars down the drain for a new refrigerator. So beware when buying LG appliances. Its safe to say I will never ever buy an LG product again. LG corporation also did nothing. All they wanted to do is confirm our appointment. I can do that dont need them to do that for us. So stand clear of LG got sold a lemon and cant even get it fixed. Updates repair man came 2 weeks later got the new compressor and guess what still doesnt work. I am a month without a refrigerator with 2 kids in the summer. Never again will I go with LG for anything.

Bought the WT110C top load with the front panel. Had it for a year now. Beautiful machine. Too bad it takes days to do a load because the machine wont stay balanced. You can babysit this thing for hours trying to get it through a spin cycle. Doesnt matter how you load it, small loads, big ones, mixed clothes, bulky bedding, on and on. I have tried every mode, trick, time, spin mode combination there is and still the dreaded UE code comes on. Occasionally it will make it through a load and when it does the heavens part and the angels sing and I feel like a winner. If you like to spend hours doing laundry and praying over a washer, this is the machine for you. LG needs to stick to cell phones.

My model is an LG top loading washing machine WT4870C. I bought this brand based on a recommendation from Consumer Reports. I like the many options such as water temperature, spin speed, and the quietness of the machine when its working. This machine also has sounds for things such as when the load is finished, and when the drum is unbalanced. Since my washer/dryer space is limited, size is the first consideration. Brand reputation is the second consideration. It can be a hassle to get a repair person at a time that is convenient. If the washer was noisy, that could be a deal breaker. This machine does well when washing heavy loads as well as light loads. Sometimes the estimated time shown on the washer isnt close enough to the actual washing time, so if you are in a hurry, wash later.

We bought an LG washer and dryer set 1 1/2 years ago. Have not been happy with them since we bought them. The top loader with no agitator leave clothes dirty, filled with soap scum and tangled up. I have called LG customer service numerous times. They told me I was not washing clothes correctly. Im 43, I know how to wash clothes. Suggest that I use a different type of detergent. Tried that... no luck. I will never buy a LG washer and dryer again. Total waste of money!

Fairly new front loader, LG wm2801hwa, opened its door mid-cycle. I had a flooded kitchen and laundry room. When it was discovered, the machine was observed to continuously flooding water out of its (then open) front door. The water valves had to be closed and the machine had to be unplugged. LG was contacted directly and a service man was sent out. The D.G. Appliance representative indicated that the machine had an assortment of problems, including the main controller. The machine even flooded the kitchen and laundry room again, as the payment for the service call was being processed, for he left the valves on after his inspection.I consider this machine new since it was purchesed about a year and a half ago. I expected LG to step up to the plate here and provide a reasonable response. The door on a front loader should never open like that. Much property damage was avoided only by luck in discovering the flood in time, and diverting the water away from wood and carpeted areas. I followed up with D.G. later that afternoon and learned that they didnt bother reporting the problem to LG. I called LG (again) and found no relief, since the machine was out of warranty.

I called to ask about the glass door. The only reason I purchased a new stove was the oven door was cloudy. So I bought a new stainless Steel stove. First the door dented very easy and I had to spend 300 dollars to repair a small dent when I had it just a few weeks. Then right before the warranty was up I noticed streaking inside oven glass. I called and was told that it was not covered. I will never buy another LG product!

Very expensive fridge, 6 months old, not working. Under one-year manufacturers warranty. LG says they are not going to honor the warranty because it was an open box item. Several calls later, they say will fix it once they get the proof of purchase. I email proof via the portal they email me. I get a confirmation. Nothing happens. I call back. Kim says that I have refused to send proof of purchase. We argue at length. Finally, she acknowledges that she has it and says she will have to refer me to the extended warranty person. I explain that it is NOT an extended warranty; it is the original warranty.She next tells me there are no authorized LG repair services near me so she cannot schedule an appointment. But I should call a company over an hour drive- and a toll bridge- away. She finally gives me the number of a closer place. I ask for some sort of authorization for the warranty. She tells me to just call them. The phone number is no good. I find the real number, call them, and they say LG has to authorize the repair. I call LG back and ask to speak to someone in the US. After stalling me for 10 minutes, she gives me a number to call. It is out of service.

Its a fridge, it had the basic features I needed. I bought it because I trust the brand and needed an affordable fridge. As long as it was a reputable brand with the basic functions of a fridge, I was sold. It was the cheapest high quality fridge I could find. It did everything I needed it to do. Yes, it met my expectations. Actually exceeded my expectations. LG is a well known reputable brand. Its a great fridge.

We have paid for 7 visits to have the door seals replaced since we bought the thing in 2006. At $110 dollars a pop and repair costs amounting to $180 each trip, we could have bought a new fridge. The shelving runners are really cheap plastic and break if you look at them so our drawers are tilted. I will never ever buy another LG. The parts are extortionate to replace and hard to get. The model of the fridge/freezer is LRFC22750sw. We are so disgusted with this abomination we will likely never buy anything LG again including TVs.

We got the fridge, due to its size and easy storage design. However, the compressor has been miserable to deal with. It failed about 36 Months in, and the warranty had us paying $250 in labor. Fast forward 18 months later, and its failed again... I cant wait to get rid of this. Its been the worst appliance weve ever owned.

We purchased this refrigerator (LG Top Freezer Refrigerator Model # LTC22350 SS100) less than 2 years ago and have been extremely disappointed with its quality from the beginning. We also have an LG cook-top stove and my wife is ready to toss both of them. The refrigerator has plastic drawer runner tracks that are paper-thin and not very durable at all. The stove had to have the touch control panel replaced in the first year. Also, the oven temperature cannot be maintained and must be regularly changed or regulated. We will not buy any more LG products. We just recently bought a new TV and guess what brand it was not?

Purchased the largest 110v LG Window Air Conditioner at Home Depot on January 9th 2013. On May 26th the Unit started freezing up. Contacted LG, it took 16 days to get a technician out to diagnose, then 4 days to wait for a new Condenser. 2 weeks later the unit froze up again. Called LG whom sent out the same Technician the next day and he stated it was low on refrigerant. This is a sealed unit that was ice cold on the day of the first repair, but he stated it was not fully charged, so he charged it. Three weeks later the unit froze again. LG stated they would send the same Technician the next day for a third attempt, and that if it could not be resolved they would then replace the unit. I was told the appointment time would be between 1 p.m. and 6 p.m. but after having left work early my wife waited there all day for nothing. The technician never called or showed. At 6:05 p.m. I called LG who stated not to worry he would be there some time that night. At 8:15 he showed up. I was there for this visit. I am a 30 year GM Technician and hold both ASE, Robin Aire, IMACA and GM A/C certifications. I watched the technician hook a gauge to the unit and the readings with the unit on was 60psi on the low side. They do not use a high side. The needle never waivered, yet the evaporator was frozen as were the lines leading toward the compressor. He claimed that the evaporator must be clogged. I replied it had been professionally cleaned the first time it froze up in May even though it was only 5 months old. He was adamant the unit could not breathe, so we took the unit outside and with a flashlight removed the evaporator and flushed the unit with a hose and found no debris, no mold, no dirt, nothing restricting the cooling fins. The water was clear and went straight through front to back and top to bottom. This stumped and confused the technician who claimed he did not know what was wrong. We reinstalled the unit and turned it back on and watched it start to freeze again the exact same way. I stated that where the freeze point ended had to be the point of an internal restriction debris, etc. and he stated that it must be a free floating internal restriction but had no idea how to fix it. So he wrote a note saying the system was fully charged and cleaned and he found nothing wrong. I was left with an A/C unit that still does not cool and freezes up. I called LG today, they had previously told me that after three repair attempts they would replace the unit. However today, they stated they would send a different technician who could give a different opinion, then they would consider replacing the unit. I was extremely upset and was beside myself with anger. First I was lied to about the time of the appointment, then I was lied to about third time repair attempt and they would replace my unit. Now I am expected to lose more time at work to be there for another repair attempt when they have failed in the last three to make a repair. There must be another way to resolve this short of buying another unit. I have a three year replacement plan with Home Depot but it does not start until after the year is up and that is still 4 months away, and in the heat of Florida I will not last 4 months with out A/C. This is unacceptable and should not be the way a company treats their customers. I will never buy another LG product and will pursue this until I get some type of resolution, I am just not sure what or when that may be.

I have purchased the dual front load washer (WM3470HVA) and dryer (DLGX3471V) on Oct 24/13. This past February the extended warranty expired. Did not get my 400.00 gift card. After the warranty ran out my washer does not turn on. Had to google the problem many others are having. Need to unplug the machine, hold the buttons, then plug back in. The lettering on my washer and dryer started wearing off after couple of months. Called Sears. They do not cover that under warranty. Last night I called LG support, the person that answered my call did not know English too well and he did not know much about the products. His conversation was um, um, um. Poor customer service. This was the first time I purchased a LG and it will be my last. I have had Kenmore appliances for over 15 yrs never a problem or repair. Hoping in finding a solution for the lettering on my control panel. I will never recommend LG products to family and friends, very bad choice. In future it is best to check reviews before purchasing any products. Lesson learned!

STAY AWAY. TERRIBLE CUSTOMER SERVICE AND THEY DONT CARE ABOUT PEOPLE. TALK ON On One like a computer, no feeling. This is so sad. You spend 5k on a fridge and 5 years later they dont care! So bad! Stay away from LG! Give your business to another company!

LG High Efficiency Front load Dryer - I read through the complaints and have the same problem as many others. The only difference is my issue didnt happen right away. Ive had it a few years and recently it started making loud noises. I do OK with simple home repair so I opened the unit and found that the barrel was warped from a huge crack in the back seam that I couldnt see from the inside. Also over the agitators inside machine will start to develop a gap inside the barrel causing cloths to get stuck and twisted up ruining them. They also will trap change and other small items inside the agitators then make that noise as well. Why we cant have the old american made products again? Miss that.

July 8th called LG. Paid for extended warranty. Needless to say my refrigerator still is not fixed.:*( When I asked to speak to management was told 3-5 days! Like my refrigerator so sad. Single mother of 5 with 2 little ones in 100 degrees heat eating out of a cooler. I see some want to start a class action lawsuit, please contact me if you do!! Scam LG.

Our LG refrigerator broke and contacted LG directly for repair since it is under the 5 year warranty. They sent a repair on 3 different occasions and they never were able to fix it. The issue is the compressor. I have thrown away my food several times and cannot cook since we do not have a refrigerator. It has been nearly 1 month now and LG has not resolved our issue. Our patience has run out and need to report LG. Today we received an email from Jennifer ** (Presidential Escalations Coordinator) and Abi ** (President Liaison) stating that they will buy back the refrigerator for way less than what we paid for the refrigerator. This is unacceptable! Do not buy any LG Appliance. Horrible company and extremely poor customer service. We just got off the phone with an LG agent who could care less and very unprofessional.

On August 1 2013 I have bought the LG washing machine model F1443KD/01, 11 kg direct drive. Warranty 2 years, price 859.14€. On 5.11.2013 I have bought LG Eco Hybrid dryer model RC8055APZ, warranty 2 years, price 1,049.00€, with discount 944.10€. In October 2014 water flow from under the washing machine and the dryer didnt dry. The dryer had alarm that filter is not clean, or it has finished the drying cycle after few minutes and laundry was still wet. They have changed the filter with another model. They have cleaned the system. I was told also that the motherboard was replaced with a new one And the machine was tested But it is not written on report that the motherboard was changed. Now, after 10 months the same troubles appeared. The washing machine they have changed the back tub, shock absorbers, sensor of vibration, POB. They also told me they have replaced the motherboard, but that is not written on the report, and they have tested the machine. So now after 10 months it seem that same mistakes are appeared. Sadly, that is my experience.

I purchased a fridge and a gas ranger from LG buy American just a little over a year ago. And immediately after, the range burners control knobs started cracking and falling. The fridge rubber gaskets on the door started to come off. The parts are very expensive and do not correct the original defects in the product. I am ashamed of these products, and I will not recommend it to anyone. LG, shame on you.

I just finished sorting socks and underwear that I washed today. Once again I am so angry that I purchased a LG top load washer. It has been a disappointment since the beginning. Today I found a pair of underwear that were ripped and tore and a sock that too was ripped and tore. Both had marks of rust on them also. This along with the fact that in order to get whites clean and jeans and work clothes I have to set the washer on SOAK, and push the button twice for extra rinse and a load of clothes usually takes anywhere from 2hrs - 2hr:20min. In the past I had taken jeans out of the washer after a normal wash cycle to hang on the line and there was still dry dirt in the creases. The main reason for purchasing this machine was because of its large capacity. Well that did me no good at all.I had a tech come out to check the machine after complaining to the manufacturer, and he quizzed me on the type of laundry detergent etc etc to find out I was doing everything right. I also was told to weigh my loads and not to wash more than 10-13 pounds at a time, Oh my goodness. Yet that did not help either. I do not recommend this machine. Worst washing machine I ever Owned!!!

I too have had the exact same problems that Karen of Fort Wright posted on Oct. 22, 2012. I also bought my LG French door refrigerator 3 1/2 years ago from Sears. I was planning to purchase a Kenmore, but i would have to wait almost 2 weeks which I couldnt do. The salesman talked me into getting the LG model (August 2009). After 14 months of use, the fridge stopped working (October 2010)! I didnt purchase the extended warranty (never have found them worth paying for as I have never needed to use one). Needless to say, I contacted Sears for repair. The repairman diagnosed a blown fuse, which meant replacing the circuit board also. Repair was approximately $300.00 in all. The fridge has been working fine until yesterday, Dec. 21, 2012! Of course because it is only 5 days before Christmas, we were fully stocked up and expecting a houseful of company on the 25th! We had to empty everything out! Run all of this food out to the garage, wipe the fridge down so it doesnt smell and hope the authorized repairman can stop by sometime Christmas eve. He is only working a half day, but I will try to make it. Talk about pressure! This is just terrible, terrible timing. A terrible waste of money and a terrible product! Save your self the headache and do not purchase LG! Not only expensive to repair (with or without the warranty), but extremely frustrating!

Had the range for 1 year. Had an extended warranty. Called service right after Thanksgiving because the range didnt heat up - needed a thermostat. Then was told I needed a control board which was on backorder. Part was coming from Korea and no one knew when it would be arriving. How can LG sell products and cant supply parts? The model range that I have is still actively being sold in the stores. How can they sell products without being able to obtain parts? I gave away my old stove which never broke down. They dont make products like they used to. It was hard to go thru the holidays without a range. I will never buy an LG product again. I have an LG microwave and refrigerator but will replace them when the time comes with a different manufacturer. The store that I bought the range from didnt help so finally today 01/07/15 the warranty company will refund some money. Thankfully I finally found someone that cared.

My 32CFT refrigerator’s compressor failed 3 times in last 3 years. Still within Warranty. This time it stopped cooling on Aug 6th, notified on 7th, they sent an Authorized tech from Goodman Services: they sent 3 technicians so far, but the problem never solved. First Tech, came in with ill health, couldn’t finish the job and left in the middle. Second one came two times and spent almost 4 hours, told he fixed everything and asked to wait 24 hrs to get full cooling, but never happened. Their customer services never cares about customers, after all they are the only authorized tech for LG.Got to speak to almost 7 to 8 LG reps, spent almost 15-20 hrs on phone, every time diff. answers, even after 1 month 1 week, the problem never solved. They scheduled one more service call to same Goodman service company again for an urgent service request almost 4 days ago, but no response from them yet. Can you imagine how can one survive without a Ref during this Covid situations, in hot summer in Texas for more than a month with two small kids. Spent almost $2k, still in Warranty, bought extended Warranty, which of no use when needed. It has been terrible. Hope LG may take an appropriate action to resolve my problem ASAP...

The LG refrigerator was energy efficient, stainless steel with side by side doors. I liked the refrigerator size. The ice maker features were nice. But the pullout freezer would get full fast. The filter needed to be changed too often. I wish the freezer was bigger. I had to buy another freezer because the freezer was so small. Not enough space. Sometimes the food in the freezer would defrost. And the freezer on the bottom wasnt very big and would filled too full. But I really just liked the way the refrigerator looks. It is a sleek looking piece of equipment. I did wish it had a few more luxury features. But, overall, it was the best bang for the buck. It had good reviews, had a good price and it was attractive. Id buy the refrigerator again.

As stated in many of the other complaints, I too purchased a LG front loader washer in Nov 2008. My washer wont drain and leaking. My warranty expired first of this month and I have no luck in getting it fixed. I wish I had known about this site before I purchased mine. If you read this dont purchase one.

I am complaining about a LG Oven I purchased July 2014. The blue finish inside the oven is peeling off, the customer representative for LG said this was a cosmetic problem and the LG Company does not warranty this problem. This is a problem when the company was baking the enamel to the product and it was not done properly. This is not the consumers responsibility. When I purchased the product I was told that I was warranty on every part of the oven for 5 years because I bought the extended warranty. I am going to be a advocate on telling people NOT to buy LG Products unless they resolve this issue.

My fridge stopped cooling three years after my purchase which is a little disappointing. I feel three years is not a long time. In addition all my food spoiled because of it! However every person I talked to was helpful, friendly, and compassionate. Still waiting on my food reimbursement & no one called me back to extended my warranty... Without a warranty this would have been more expensive so make sure you get the warranty.

LRFC22750ST - Bought new and 2 months later, the plastic tabs that hold French doors break so they have to replace both upper door assemblies because they dont sell the $2 part. Oops! The new doors dont match so now they have to order the bottom freezer door because they dont carry that style of door anymore. Sold fridge with house. Done? Nope! New house has same fridge, with broken tabs! Then the door switch fails and the lights stay on and cooks the food on the top shelf, slags the temp control unit and lens. Since you cant buy parts, I temporarily solved problem by replacing bulbs with LED ones (they dont generate much heat). Everyone Ive spoken to has similar issues as others here have listed. Bad business LG! Very short term thinking! You are creating an army of anti-LG activists.

Inferior products. I purchased an LG fridge model GW-621RW on October 2003. Immediately after purchase I had an odor from the fridge when opening the door. The service person came out on two occasions to clean the drainage part. He said probably packing material was jammed somewhere inside the body of the fridge. For the past few months I have had a problem with water collecting on the inside bottom of the fridge. I have had a service man out twice to clear the drainage system at a large cost to me and it has still not fixed the problem. The cause, according to the service man, is that the drainage pan behind the back panel is rusting and the paint chips are causing the drainage system to block, in turn causing the water to drain into the inside of the fridge. I would like to know why would LG paint something that is concealed and be a problem down the road. Also, I do agree with the other reviews. I will never recommend an LG product; in fact, I will make a point of telling people of my experience and the terrible customer service when speaking with LG customer service people. Also, the plastic on the lower vegetable and fruit draws are broken off, which happened pretty soon after purchase. The fridge is still not working properly. Water is always over the kitchen floor. I will probably end up dumping it with all the other garbage.

Well our fridge is a year and half old and the compressor is bad. I cant believe that something we spend your hard earn money on is not working already. Thank God I caught it when I did or we have at least a couple hundred dollars of food gone to waste. Would not recommend LG to anyone. Buyer beware as the warranty may cover the compressor but we may have to pay to get it installed. And its not a cheap install either.

LG TOP LOADER WT4970CW. This set was $1200 on sale and should have just bought a cheap one. It took me literally from 7am to 5 to wash a load because of off balance issues. Then it still wasnt done, clothes smelled like mildew so I emptied the washer and boxed it back up and returned it. I dont have time to babysit. DO NOT BUY THIS! Bought from Menards in Columbus, Indiana. I called LG at the request of Menards, just to find out that these issues are not uncommon.

I chose LG because it stood out. It had all the features I needed and wasnt going to cost me an arm and a leg. It was organized and it looked clean. The LG refrigerator is one of the leaders in technology and it doesnt change with their refrigerators. Theyre spacious and stay cold. It has great durability too. There isnt too much I would say needs improvement. I would just say that the area to keep things on the door of the refrigerator could be more spacious.

I hate this fridge!!! It has been a joke and has not worked from day one. They (customer service) will not help us. I will NEVER buy another LG product.

The washing machine is making strange (not normal noises). We called a private service company and their tech said the tub is out of round and replacing that, with the other things that are bad causing this problem, would require two technicians and cost between $800 and $1,000. Please help.

I wish I read about LG Brand before I bought my Refrigerator. I bought the top of the line French Door Fridge. Cost me $3500 thinking it would last. NOPE. I have had only trouble since I bought it 6 years ago. I have had LG come in to fix at least 5 times (ice issue, cooling issue, light issue, etc.). Now it is the sealing issue. Doesnt freeze or stay cool anymore. I have called numerous places to fix it but they cant even fix it. No one can fix an LG product! I get it... its 6 years old but I am willing to pay for it but no one can fix it. I called LG so I can get some assistance but the operators doesnt speak English! They sound like they are just reading from a screen and they are repeating what they are saying. Whatever you do, DO NOT buy an LG product. They do not stand by their own product!

Dont buy this oven - its a dangerous design and a safety risk. My LG double oven came with the house I recently purchased. In the 9 weeks of living in my home, the stove has been accidentally turned on 5 times, with burners heating up without knowing it until a accident occurs. The most recent incidents were caused by my dog, almost catching a box on fire - when I got to the kitchen, the box was glowing orange. This morning, my dog was trying to eat the leftover chicken casserole I had in my large Pyrex dish on the stove. She accidentally turned on the burner and the large did completely shattered all over the kitchen - countertops, floor and stove had glass everywhere.On the other occasion it was a simple case of just pushing the front buttons and the burner automatically turns on. My daughter and I had this happen. This range is very poorly designed and should be of a grave concern if you have small children. They are very easily able to access those front burner buttons. Today I am having a new GE double oven installed (at my cost of $1200), but the burner buttons are high on top of the control panel. For my own piece of mind and safety for my family, I felt this was needed. I cant comment on the product performance, but the design is definitely a risk. This design is not unique to LG, many other manufacturers have front buttons, but I cant comment on how easy they turn on.

After owning our LG refrigerator (model #LFC25760TT) for about four years, we were alerted one evening to a problem by a burning plastic smell. We discovered the lights within were unacceptably hot and had subsequently melted the light fixture at the top interior of the fridge. Looking online, we discovered we werent the only ones with this problem.

This LG dishwasher is very underpowered and cannot clean the dishes. I think they used a low pressure water pump to quiet the machine. Also, you cannot open the machine without resetting the cycle.

In June of 2014 I bought a new French door LG fridge ($2199) for our new home from Sears Canada. From the minute it was plugged in it squealed randomly and has a constant humming/vibrating noise that is well above just annoying. As a point of reference, we have an almost identical LG at the cottage and it is basically noise free. I have been quite patient about getting the noise corrected as it seems to function well except for how noisy it is. The authorized LG repair tech was there today for the second time and had the gall to tell me it seems not bad, I asked him to leave and go have another drink as the alcohol coming off him would serve a college fraternity well.Almost one year later I still have an annoying buzz coming from my new LG refrigerator and zero satisfaction in getting this remedied. At this point I fully expect LG to delay this until the one year warranty is up and say sorry, nothing we can do. Fortunately, I have lawyers in my family and this matter is far from over. As many others have said, THIS WILL BE MY LAST LG PRODUCT regardless of the ultimate outcome. There is no need in this day and age to put up with this level of customer service.

After we remodeled our kitchen back in 2010, we purchased brand new LG appliances. Within the first year, a couple of the knobs on the stove (LRG30357ST) became cracked and loose. As of today, 2012, all 5 knobs are either loose, fallen off, all completely cracked. It is absolutely disgraceful that the cost to replace the knobs is almost close to the cost of just replacing the stove. Weve been putting off replacing them because of this cost. We will never purchase another LG product ever nor will I recommend it. What a disgrace!

This is the second washer we purchased from LG and the first one lasted three years and was unable to be fixed. We purchased a higher grade, better washer that has now broken after 2 years. The warranty company came and replaced all new parts and left. I went to wash a load and it was still not working with the same issue. They are now unable to come back for two weeks! Whos paying my laundry bill and if it’s not fixed again, do we get a replacement?! What type of company sells a $1,300.00 washer that lasts two years!

I purchased an LG Washer and Dryer set on March 2007. After paying over $2,300 for them and being the laughing stock by my parents for making a foolish purchase, at first I was with dealing the crazy smell from the washer, and now, the ** is leaking water. I will never purchase another product from LG again. Sometimes cute, new, and fancy isnt worth a hill of beans. My grandparents top load machine has skipped a beat in over 25 years. Thats just crazy to me.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the companys response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they wont fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. In the manual it tells you to keep it dry! Not that the design is bad, not that the dish should not leak, but that by not constantly drying that area it could rust! I asked if they ever heard of this happening and they said no. Then I searched online and found out, that was not the case. This is absolutely a problem! A $1,000 problem. Supposedly a reputable company but what a piece of garbage! My last LG experience for sure!

I purchased the range in August 2013. In October 2014 after the 1 year warranty was over, it stopped working. I have a home warranty which covers appliances so I called them and a technician came out. The mother board needed replacing and was ordered by the technician. After 2 weeks it was replaced. 1 monthafter replacing it stopped again and this time I called the technician because it was 30 days after installation.He tells me I need an electrician because the switch in my electrical box needs to be replaced, its loose. The electrician comes and checks and says it does not need replacing because he now has the stove working after. Now this week I have another issue. Left the oven light on overnight and nothing is working except the clock. Waiting for a technician. In all fairness to LG, I own two other LG appliances, a refrigerator and dishwasher and Im praying they are better quality than the stove. I am very disappointed and will not purchase another LG product. Wish I had read these reviews before purchasing.

The features I liked about the LG refrigerator was my double side by side doors and the ice maker and water dispenser were the best part of it all. I would get it again if I needed another one anytime soon. The Only thing I didnt like was I think there could have been more shelves and storage room inside it. Overall it has been a really good refrigerator though, so I really cant complain about it too much. I never really had any issues. The reason I purchased the LG refrigerator when I did Is due to a sale they had going on at the time and I liked the style of the fridge. I chose this brand over other brands because I have purchased LG in the past and never had any issues with them at all.

Dryer is fine. Washer is horrible. Clothes dont get clean. They are so tangled at the end of the cycle you have to unweave them from each other. Maybe clothes need a shortened drying time but clothes are so wrinkled before they hit the dryer, its not worth it. Find a washer that still has an agitator!

My expensive LG side by side refrigerator isnt even 3 years old. We noticed melting ice and water on the floor. The freezer section was no longer getting cold at all. Everything inside thawed out. The refrigerator sounded like it was still running and the cold side is only slightly cool. I called Lowes this morning (Sunday, Thanksgiving weekend) and they told me that the parts were covered but I will have to pay for labor. The earliest repair appointment is for Tuesday. Im not sure how much the labor will cost, but there is definitely a pattern on the reviews that have been posted. When I purchased it LG had great reviews, but obviously they are now using cheap parts. I hope this review saves someone else time and money, because now I am stuck with this expensive but cheaply made refrigerator.

Asurion Warranty stepped up and refunded me for the cost of the refrigerator!! So I would give Asurion 3.5 stars...it was a tough journey but they took care of me! BUT I will NEVER EVER NEVER buy a Lq Product!...The refrigerator NEVER worked correctly! I would give them ZERO stars and raise them a class action suit. I did see at one time their was a class action suit that look like it got dismissed.

Please be a prudent shopper when buying this unit. We purchased this refrigerator (LG Linear Compressor Refrigerator) two years ago and paid about $1000 extra for a counter depth unit. That brought the price just close to $3700.00. I did not get the warranty because I thought it would last at least five years. Nope. The Error Code E-IF comes on at least once a month. The refrigerator went in bad order about six months after we bought it. Luckily the year warranty was still good. Just about every month now, I have to use a hair dryer and defrost the unit so my family can get ice and water through the door. That is not good for a unit of this price. At first, I would pull the unit out and unplugging it for at least four hours. That is not good when the thing weighs a ton and it has to sit in the middle of the kitchen. I have now found a YouTube video of another customer that uses a ladys hair dryer to defrost the unit. I have began using a hair dryer to defrost the unit as well. It is much faster. Searching the internet, I have found other people who reported this is not a great unit to buy and they too have had many problems. LG should issue a recall or reach out to the many customers who have complained about this unit. I think that will go a long way to making the consumer happy. Again, it is the ice maker that is horrible.UPDATE on 04/08/2017: I had a service person come out and they told me my electronics board and the fan at the bottom of the unit needed replacing. Mind you, we have had this unit (LG Linear Compressor Refrigerator) less than five years. The technician said company recommended a new board and a new ice fan. The board only cost .74 cents. That is right.. Only 74 cents. I find that strange. Seems to me that board was bad. The Ice Fan was a tad more costly. Anyway the job came up to over $300 to repair. Issue one. I had to wait for the electronics board and the fan to arrive. The next service date that I could get was six days from the initial visit. So, I had no ice and water through the door. We survived. We knew that the unit would be fixed in a couple days. Six days later (yesterday) the technician comes out and installs the parts. Refrigerator worked well for ONE day. Just looked at it and a different Error Code is on R-DH. Are you kidding me? This thing cost too much to have all these problems. The fix for this is to unplug the unit and then allow it to reset. So, I have to pull it out from the wall again. How many times, I can could. Maybe I should keep track. I will do this. If it does not work, LG website suggests a service call. Wow.

The washer is making a very loud sound. No washing clothes clean. The dryer is not drying the clothes. Has to run thru many times to get the clothes dry, sometimes two hours. On the front of the washer it says 10 year warranty. That is totally false advertisement. How can they get by with that.. LG was of no help!

Weve had our top of the line LG washer for 5 years now, and it gets used almost every day, more than once. It always runs perfectly and does a great job of washing our clothes, and heavy bedding, and even rugs. It is a top loader and extra large capacity. It has an Inverter Direct Drive system. This is the best washer we have ever owned, and I would highly recommend it.

I recently purchased a LG Refrigerator side by side from Home Depot in Tucson AZ. After being installed by the delivery and installation company the installer advised me to leave the refrigerator alone for 24 hrs after which, it should be at operating temperatures. When I opened the left door, I noticed it would slam shut, and the water being dispensed from the refrigerator door was considerably warm. I contacted LG customer help and asked two simple questions about the door and water temperature and was advised by an individual that continually avoided the question I inquired about. After numerous attempts to resolve my issues I disconnected. Now I have to try and resolve my issues with Home Depot.

I called the LG 1-800-243-0000 number and was told there would be a $75 service charge plus parts and labor. I purchased my Window A/C unit on 9/14/09. I cannot put my energy saver on mode as the unit freezes over, then I have to turn it off, all the water runs in the floor when it defrosted and I have to mop all the water up. When I called that number, your rep tech told me I needed to run the A/C on 82 degrees. Well if that is the case, no need for A/C as some nights it is 82 degrees here. He was very rude, told me I needed to clean my filter every week, and I clean it every three months. He also told me my unit did not have energy saver and I was standing in front of my A/C reading all the functions with all the controls on it. He had no clue what I was talking about. I will never buy another LG product as long as I live. It was the worst conversation I had ever had with a rep. He did not know what he was talking about. He was rude and disrespectful. I called on July 26, 2011, around 8 or 8:15 p.m. I am very dissatisfied and I will tell my friends that LG has the most unsatisfactory service that I have been exposed to! I will further seek and find a name brand that will stand behind their product, and have faith in their warranty.

This is a dream come true. Both the air filters and water filters are easy to replace. It has several drawers both in the refrigerator part and the freezer part. It is easy to remove refrigerator drawers to clean. The shelves are adjustable. The shelving inside the door has doors on both the inside and outside. You can open just the door shelf to save cold air. It has an alarm that tells me if the door is open too long. The only drawback is it is oversized. It sticks out further than my cupboards.

I bought my LG cabinet model French Door with see through cooler and it was delivered December 10, 2018. Since owning, the compressor has been replaced, the computer board replaced and now it is totally dead as there are bad circuits in the electrical housing based on a LG repairman’s assessment. The unit is now in the garage and I had to purchase another new unit. I bought this unit from Best Buy but with the warranty from the manufacturer I did not buy their product insurance policy.I lost three refrigerator full groceries due to malfunctions on three different occasions. The company sent out repair folks, and parts took as long as two to four weeks to appear. We were storing food in purchased coolers and finally bought a small freezer whilst waiting for help or replacement products from LG. It might get fixed and work for three months then would go out of whack. I’d call LG. Repair person would show within a week. This guy would order a part (compressor or board). Wait two more weeks. Fixed but back it would be within a few months and break again. But the latest episode was a matter of days before it went down again. I need to get action and do not know who to call. This product died after one and a half years.

LG French Door Refrigerator Error Code ER FF - I unplug my refrigerator at least once a day for 3-4 hours to prevent error code from coming on. I would have it repaired except changing the fan is only a temporary repair. Changing the fan will cost a couple of hundred dollars. That repair will only last at best a few months. LG needs to solve the fan freezing problem for a permanent repair.