LG has completely exceeded my expectations for all electronics including my refrigerator. An ice maker plus water dispenser freezer bottom or top and ready for lots of groceries. But I would include an option to order food from the refrigerator and keep food fresh longer.

Have this LG model for over a year, several service calls with no ultimate satisfaction. Dishes are not really clean and not dry. Would never buy another LG dishwasher.

I, too cleaned it the way the manufacturer said... Smell still there... Bought the cleaner. It said for very bad smell use the clean cycle, with the special cleaner. I got 1 load without a smell, next load the smell is so bad I light candles in the room. I’ve even used the extra rinse hoping to push the water out of the machine...and I waited 2 months for this machine because I wanted the granite color. Don’t understand. First full year no problem. Now it’s terrible. Don’t know what to do. My husband & I are retired & don’t generate much laundry so this is VERY annoying???

All of the knobs for this supposedly high end range (LRG30357ST) are poorly designed. The knobs are plastic covered with a very thin film of silver colored material, the back has a plastic sleeve instead of metal. The silver film blisters and shrivels and the plastic sleeve splits so the knobs arent secure on the shaft. The company has upgraded the knobs on the newer ranges but they wont work on this range as the shaft hole is reversed so they sit upside down. The only replacement knobs are the same crappy ones as the original. This range was in the new home we purchased. It was manufactured in 1-10 in Mexico.

LG made us buy the extended warranty last year when our fridge needed service, something that would cover any necessary repairs in the future as they recommended. Now, our fridge needs service again but LG is not committing to any repair. Instead they want to refund us what we paid for the warranty minus $100 (which $298), even though it says in the contract that they would reimburse the value of the fridge if the repair to the unit is deemed not cost effective. Shame on you LG for not honoring the contract. Ill call my senator, and every phone numbers out there to bring this to light.

LG model LFX31925ST - Came home to a loud noise coming from my 5-month old LG refrigerator, all the freezer food is thawed and the ice was melting in the door. I used the live online chat. I asked “Is there a fire danger, what should I do?” The response is, “Call the smart diagnosis department.” She gives me the number to call. The smart diagnosis department could not help. A day later LG called and gave us a phone number to set up in home repair.That company said it is difficult to communicate with LG and get parts or payment from LG. That person declined to take our repair request. We waited to hear from LG. Nothing. I submitted a second request by filling out an online repair request. Nothing. I sent an email request and got a quick email reply, “Sorry for your difficulty,” then something that made no sense and finally You be contacted.” Hmm, shouldnt that be “You WILL be contacted”? I now understand LG is aware of a common control panel problem. I think that this is my problem. I also believe I am going to get stuck with a lemon. Do not buy this product.

After 1.5 years the refrigerator does not work! All of my food is spoiled & frozen foods are thawed. Service man came out & just for labor $465 on top of the 2,700 I spent on the refrigerator 1.5 yrs ago. Customer service is a joke!! Theyre unwilling to do anything for me. My old refrigerator lasted 30 years. I shouldve bought another whirlpool!!! Basically LG is selling piece of crap products to continue making a profit off of people every time they break. DONT BUY LG!!! I wish I wouldve seen these reviews before buying!!!

I bought my washer Oct 18, delivered on 28th. 13 months later it is dead! Needs a new board??? LG, Home Depot and extended warranty company could care less! If you are considering an LG product, run dont walk to a better brand. They keep asking about power source, I am 62 and this is not my first appliance!!!

We purchased the LG front loader washer & dryer for our daughter & son-in-law as a gift in 2012. It is only 3 years old & the washer start button does not work! They have been without a washer for weeks. This is ridiculous to have this happen with such a new expensive washer! Now the repairman said the part is on back order!!! OMG! LG should send them a new washing machine!! Needless to say, with a household of 3, there is a lot of laundry. On back order, how long will it take to get the part in?

Here I find myself reporting ANOTHER problem with our LG refrigerator that cost almost $3000. Its the three door with the freezer door on the bottom and is supposed to be wonderful because it has a linear something or other. The freezer compressor lasted just over one year. The labor warranty had expired and the compressor was covered. It still cost me $450 for the repair. Now, about one year later, the freezer has stopped working two more times with all the frozen food thawing. Curiously, after the food thaws, the motor starts working again. This happened to me again today. Fortunately, I have an old reliable Kenmore backup in the garage. I think that LG does not deserve another customer. Expect problems from them if you dare buy one. They should definitely be OOB. OUT OF BUSINESS!

Perfect range-oven combo from LG. Easy to maintain and keep clean. Excellent temperature adjustment, to go along with other settings. Foods cook as they should. Looks well in the kitchen setting and I would recommend to all.

I purchased an over the range microwave in June 2019 but unfortunately it has already stopped working twice. Both times the microwave turns on and counts down the time but does not heat up. I would like to think it just a faulty microwave but our brand new LG refrigerator has leaked twice and caused thousands of dollars of damage to our neighbor below our condo. LG refuses to replace either appliance and insists on making the same repairs over and over again until it is deemed a unfixable manufacturing defect. I will never buy LG appliances again.

I have a 2 year old LG French door, bottom freezer LG stainless steel refrigerator. The refrigerator portion has stopped working. I have contacted 3 appliance repair companies that are LG certified. The air duct assembly that pushes the air to the refrigerator from the freezer is not available through LG. It is stating a 3 month back order. Appliance repair advisers stated that most often LG just discontinues parts if they have been on back order for a period of time. I have a 2 year old $2000 refrigerator that LG is unable to service. Every repairman that I have spoke to has stated never to buy from this company as they do not back their products or provide parts for repairs that are accessible in a timely manner. WARNING!!! DO NOT BUY LG APPLIANCES. They are unable to provide adequate service and repair. SAVE YOURSELF $1000S OF DOLLARS. BUY AMERICAN.

Doing a load of wash was an excruciating experience with our new top loading LG washer. Kept stopping, flashing uE or UE signals, requiring a load redistribution which many times did not work requiring more load redistribution! It took hours to do a load of wash, could not leave the house, not knowing how long it would take to complete the cycle. Every so often a load would run right through raising expectations that this washer was finally doing what it was supposed to be doing only to realize that dysfunction was the norm. We were told we were not distributing the load evenly?! Does it now take a rocket scientist to load a washing machine, obviously with this one it does. We were told maybe we didnt have enough clothes in, just add more! Like clean ones? I thought this was eco friendly? We finally had a repairman (kid) in. He was very nice, and ordered a new computer board saying sometimes the washer didnt learn right. OK, so I now have a learning disabled washer, but hey it was getting remedial learning! Good... right. In the meantime I was advised to use the low spin option. About 2 weeks later the new computer board is installed, but was still advised to use the low spin option, really, whats that about, wasnt it just fixed? But anyway, delighted that I now had an A+ washing machine, OK maybe a B+, I loaded it up, still using the low spin option as advised, even after the brain implant, and guess what? The load went right through! Success, shes a genius! Alas, the success must have shorted out the new brain. Its now back to playing the same old games, and me, never knowing when a load will go through as it should. And guess what?? the low spin option is no longer an option! Skips right over that. Maybe she did learn something.

Im going to make this quick and simple a easy read. I have had an amazing experience with LG televisions for years. The washing machines however are a whole different animal! My thought process was spend a good amount of cash get a good name brand, and it would last me at least 10+ years. Not the case!! We purchased our front load LG washer in 2012. It worked fine up until about 6 months ago. It would stop about 10 times through a wash cycle. It would take about 3 hours per load! Ridiculous!!! Of course we tried contacting LG to no avail! Got the run around from several scripted employees. I will never purchase a LG washer of any kind and suggest anyone else do the same!! Unless you enjoy spending your hard earned money on a worthless product that would only last 4 years if you are lucky!

Im not sure what one more negative review will do for LGs image problem with its refrigerators. However you would think that as the reviews pile up and pile up that at some point the company might start dealing with the fallout and consumer dissatisfaction. My model is (rather was) a french door type with bottom freezer. While Ive had it the interior light bulb melted its plastic cover, Ive had the ice maker replaced twice, and the thermostat assembly has gone twice. Some on warranty and some not. The second time I decided to cut my losses (tons of food lost) and no comfort that the problems would end and replace my fridge. In these days of sustainability thinking however I remain upset with this company and the crappy product I bought. Thing is the glitzy outer casing looks brand new. What a shame.

I have the French door with bottom freezer and I love it. At the bottom I have 2 drawers, that way I do not have to dig too deep. Love the way its laid out. On the downside you have to have a second freezer if you really like to cook!! LG makes great appliances!!!

We bought our LG fridge LMXS30776S 2 Door, 2 Drawer POS in Jan. 2015, It is a beautiful appliance, but beauty is only skin deep here, we paid $3200 bucks for this supposedly long term goods. First year had to replace ice maker and PCB board, and got no satisfaction from LG warranty, we went back to where we purchased it and they were able to get somebody to repair it for free, THANK YOU HOME DEPOT! 2nd year roller rack in bottom freezer drawer broke, again LG did nothing to help, this time they said, Oh sorry out of warranty. Thank you for buying LG products. Now it completely died but lights still worked, all the ice cream in freezer melted and of course the shrimp and salmon and our other frozen stuff went bad. Fortunately I have a 30 year old Amana 27cu ft side by side out in the garage (never been repaired since new). We were able to save most of the refrigerated items and just a few of the semi-thawed frozen items. Here we go again!!! Called customer service and they said in broken English like Chinese or something Asian and told me call an authorized LG service tech in my area. I contacted a local repairman, they came next day after waiting over a week for LG customer service to respond (Pitiful). He diagnosed the problem as the compressor was bad. $75!! Really? 2 years old and the fridge dies? I asked him candidly if this was an ongoing problem, his response was he does about 3 per week and keeps LG replacement compressors in stock... Wow. The repairman came back next morning with new compressor in the box and cut out the old one and soldered in the new one, did a very nice clean job too. No charge for compressor but $275 installation fee for a total of $350 bucks to fix a 2 year old top of the line fridge. I sure hope there is a class action suit brewing soon, its not right to have a new product repaired 4 times in 2 years with one of the repairs being a new heart for the fridge... A seriously flawed design in this new type of compressor called Linear, I also lost confidence in the other LG stuff I bought, new Dishwasher, new Range, over the stove Microwave, Washer, Dryer. This company has me nervous now thats for sure. I should have stuck with my old favorite Whirlpool, but to us its a $9,000 mistake I wont make again on any LG product no matter what it is. Caveat Emptor.

Two months ago the washer filled up and would not spin or drain. I had to have one of the kids wring the water out of the clothes pc by pc. I contacted a friend that did appliance repairs and asked for some help. He wasnt able to arrive for a week, after which time it was discovered it was the drum of the washer. I contacted LG and they said not to worry that it would be covered as a lifetime coverage. Great! Next problem I bought this off of co-worker and his partner that they had it for about a year prior but was going into a home foreclosure and sold it to me. I didnt ask for the receipt at that time not thinking it was an issues as they bought it at our local Home Depot just around the corner from us both. So as I am speaking with the LG Rep on the phone, she takes my info and then says okay I have everything I need, now we just need your tech to call in the repair call so it can be further processed. I explained the whole story as I did not have receipt and that it was never called in as I was the owner. She said thats okay, not to worry, that wouldnt be an issue. My friend calls in the problem to them, they tell him okay; its covered but all they need is a proof of purchase. Not so easy, the co-workers partner had passed a year ago and there was no remembering what CC was used to purchase or what phone number so Home depot has no way to track it. Needless to say months later, still no washer and now since I am on a fix budget as a single mom, I now have to use a laundry mat to do our laundry, very hard after many years. Its the freaking drum that is cover and I can show them exactly which store the Serial Numbered Washer was purchased from but that is not good enough after one rep said it wasnt a problem. I have told my friends and family, not to waste their time with LG Products as they too will run into POOR CUSTOMER SERVICE. Nothing but a run around and ** just to get out of the lifetime coverage. Avoid LG if you want better quality. Go with Maytag, I had one for over 10 + years!!!!

At less than 2 year of age my LG top-load washer malfunctioned and flooded my house. According to the washer repairman their assembly was such that the washer pressure sensor hose was wrapped around an arm and the vibration caused it to come loose, resulting in the washers inability to sense the water level - so it just kept filling. Not only did LG not stand behind my nearly new washer, this machine is pure junk. I know to watch and check that hose frequently although I can say its never had another issue with the assembly correction. Problem is it just doesnt clean. The water level varies such between loads that I always stand there to make sure enough water flows in to actual get all the items wet. I realize one of the so-called features is less water usage....but seriously if they dont get wet, its hard to clean. I noticed my whites and bright colors look dingy after a few washes, so I started watch closely - this is how I discovered the water issue. I now wash my clothes 2-3 times to get them clean enough...thats sad. I HATE this LG and will never purchase another of their products.

Literally the day I finished paying for my $2800 French Door LG refrigerator, it stopped working. At first I thought it was the ice maker. Had a repair person out who reset it and said to call back in 24 hrs if it didnt work. After 24 hrs still no luck, but now Ive started realizing that I keep throwing stuff away in my refrigerator after just a day or so because its gone bad. Finally after about 2 weeks of this, I realize that the refrigerator is not cooling, despite the 32 degrees reading on the outside temp setting.Call another repair person out after calling several that dont deal with LG because they say theyre garbage and he says he cant fix it, to call LG and ask for a courtesy one time flat rate repair. I do that, he comes out, and says its the compressor which is on back order until May 20. More than 2 weeks from now. Wonder why the part is on backorder? Maybe because its garbage and everyone seems to have the same problem? Please please please dont make the mistake of buying these products. They are absolute junk. As are Samsung as well. These are the two all the repair people Ive spoken to say to stay away from.

I purchased the LG range from ABC Warehouse and the glass cracked and I called automatic. They say I abused my range and the warranty is no longer good. If they would explain warranty on a heated glass top better I wouldnt purchase a $900.00 stove that only lasted for 5 months. So I called LG, they couldnt help. So the extended warranty had me take out isnt any good either. I had a Sears ceramic top 15 yrs. and it never cracked.

I like the overall size of it for the space I need and large freezer door on the bottom pullout as big as I need. I cook a lot so its what I needed to fulfill my stuff. Actually the only thing I do not like on my whole fridge is the fridge does not come equipped with a water dispenser on it because I drink a lot of water and it would come in handy. It was between this model and a Kenmore and this was just a little larger for my taste and fits all my needs for everything I use it for since I cook a lot.

What a disappointment!! A few years back my husband and I purchased new LG appliances for the kitchen and also a washer and dryer - all LG products. Paid a PREMIUM price - all the bells and whistles. From day one there has been nothing but headaches with every item we purchased. From the interior finish in the oven flaking (LG and Home Depot would do NOTHING to help us. We had to purchase new range!!), to the microwave falling apart, the drying faulting out and now this horrible washing machine!! Between the mold this machine creates (yes, I leave everything open and wipe it down after each load), not always working correctly (gets confused...) now the drain motor needs to be replaced which has been estimated at $300 parts and labor!!! This is ridiculous!!! What a piece of junk and SHAME on LG and HOME DEPOT for not producing/selling reputable products and standing behind those products!! As you all know, these items are not cheap!

Like Nate of Duarte, CA wrote on March 26, 2014 -- by end of 2006 purchased LG LFC25760ST. Had the same issue with the light fixture housing in the refrigerator compartment header, not once but twice. My photos look exactly like his. Last service they replaced the entire electronic board and installed a new light fixture housing also recommending use of lower watt (40 watt) bulbs. This occurred Aug. 2012. At the time I stated I was concerned about possible impact whatever lies above the refrigerator header (refrigerant tubes?). It appeared the plastic header was melted completely through in at least 3 locations.Now I have refrigerant smell in the refrigerator. Service call is tomorrow, so well see what happens but suspect cost to address what I believe are issues with the refrigerant system may be so exorbitant that it may be more prudent to replace after a bit over 8 years than to repair. I dont understand how this fire hazard can be so prevalent for so many years and nothing appears to have been done. If there is a class action suit, I will gladly participate, as this refrigerator is in my opinion, a fire hazard at the very least.

Thank God we got extended warranty. Freezer not defrosting, so much frost it stops ice maker, and completely stopped cooling. Repairman blamed us for not shutting it tight and opening too often. I dont believe he is right. This is our first LG. But Not our first freezer on bottom. Would not buy LG ever again.

I will never buy an LG washer or dryer again. The LG washer is rusting out on top after only two years and very careful use. I contacted customer service on numerous occasions and they wanted $200 to simply come out and look it over. They were very unhelpful and rude when I asked for someone to fix it for less since it was so new and obviously had a flaw in the design of the washer. They refused to stand by their product and refused to do anything about the rust. This washer will be lucky to last three years. It was an expensive top loading washer with no agitator. It was a waste of money. I thought the LG was well priced until I realized the quality is so poor and the customer service so awful. LG makes their appliances look good on the outside but on the inside they are very poor quality. It appears that they make their appliances look fancy and state of the art, but they are actual cheap imitations of good, solid, quality products.

LG refrigerator LFX25960SB. My problem is the same as the one found over countless number of similar complaints on LG refrigerators - after a short period of ownership, the cooling area keeps shutting off with error code “ER DH”. How is it that there are so many complaints and there is no recall on these problem parts or at least a class action suit? If anyone has any knowledge of any group action being taken against this company, I am in! I will never buy an LG product again in the future and will certainly spread the word.

LG DLEC855R dryer - front loading - freestanding - 24 - wild cherry red stopped working all of sudden. Called LG service department to schedule an appointment for repair. They said $125 to come in to give estimate. The technician showed up, did nothing and gave an estimate of $1528 plus tax. He wrote down on paper and excuse me if I am spelling wrong. Tub assembly beaming $856.00. PCB/Main - $422.00. Labor - $250.00. Total cost with tax is $1628.00. I should have trusted the reviews and purchased new dryer rather setting up the appointment to lose $125.00. Luckily I realized after seeing the reviews and didnt go for service. I am purchasing new dryer with cost of $750.00 which includes tax, delivery and installation. The bottom line is dont buy LG products and no local service company will fix it either. You have to call LG and they rob you.

Ive had my LG Top Load Washer 2yrs, 4 mo and couldnt be more displeased with it. As others have said, it gets out of balance nearly every load and doesnt wash anything very well. Often I have to wash a 2nd time. Today was the icing on the cake. It overflowed and flooded 3 rooms. I put it on pause and opened the lid, and it started draining water. I let it finish then turned it OFF and it went back to draining even more water in OFF. I pulled the plug and ready to send it off a cliff. NO MORE LG for me. First and last time!! I wont bother getting it fixed since I can tell that will be a waste of more money on a cruddy product.

Noisy $4,000 fridge! LG refrigerators are noisy. The linear compressor runs constant and makes a humming and ringing noise that you can hear from other rooms. The LG Customer Service is awful, and they give you run around when you call...on phone for hours! Do not buy LG - horrible experience, and no resolution in sight.

Do not buy any LG products. Worst customer service ever. Lowe’s is awesome but LG is horrible. Delivered oven with missing enamel inside oven. Claimed Lowe’s did it then me when LG discovered it was inside oven and Lowe’s delivered out of box. In the end after more than 14 hours of phone calls to LG when I was lied to, calls not returned and multiple hang ups by their associates, they texted me their rejection to replace. Lowe’s replaced at their cost. Lowe’s gear place but stay away from LG all products. Yes.

My LG has been leaking for over a year now. I have a drip pan under it and have to use the wet vacuum every week to clean up the water. And the smell--my clothes have retained the scent. I have done all the tricks others have been told, leave door open, bleach, etc. I am very disappointed in the product.

We have now replaced both the main board and control board on our LG front load washer all within 8 months. The cost now equals what we paid for the washer. We are not happy! The service repairman informed me that we needed to put a surge protector on the machine. He used to work for the manufacturer! Where in the manual is that mentioned? For only $5.00, we could have saved well over $1,000 for replacement and service. Why is this not told to the consumer when the machine was purchased? Has anyone else experienced this? Were you told to plug in a surge protector?

I love my LG washing machine! It was a little cheaper than Samsung brand and it really fits the bill. It is very energy efficient and doesnt use a lot of power. I also enjoy how thorough and fast it is!

My recently purchased LG oven temperatures are totally erratic, occasionally getting so hot as to turn on my smoke detector. While under warranty and after long delays, a service tech came out and made an adjustment. This did not fix the problem and now that my warranty is expired, they want to charge me for another visit. All of the known reliable repair people in my area refuse to work on LG products. I started to troubleshoot the problem on my own and found loose screws, stripped screw heads, and other assembly and manufacturing defects. Im telling all my friends, dont buy LG!

Our LG washing machine is not working. Dryer motor or front cover, damaged.

I have had this washing machine for over a year and am very dissatisfied with it. I would NOT recommend anyone purchase this machine. You can only dream of getting a hot wash unless you turn off the cold water faucet. Then you have to turn it on to get enough water for a rinse. The sheets are twisted in knots and other articles of clothing wrapped in them. You must stop the machine and unravel the sheets. During the wash one of the sheets balloons up covering the whole load and this requires another manual adjustment. I had a Samsung top loader which was recalled because the drum came loose. Wish this would happen to this washer so I could get rid of it. If I were able to give it - 0 stars, that would be my rating. I cannot stress enough, you will not be happy with this washer. Not all of the negative reviews. They are all true.

We purchased this washer approximately 4 years ago. It just doesnt work and hasnt since we owned it. You constantly get an error code on the machine when washing. Cannot get through a complete cycle without an error. Had LG recommend repair service (All American Appliance Repair, Daytona, FL) and replaced motherboard for $250 this time. Forty-five days later, doing same thing each time we use it. Called All American and LG back to have it fixed again. All American says motherboard was only warrantied for 30 days but LG says its warrantied for 90 days. Cant get straight answer from either party. Never been so frustrated with an appliance and dont understand how we can let companies sell a product with a known defect without a recall to fix. If you google you will see the same issues. We purchased it from Home Depot. I have the HD receipt, just dont know how to attach. Yes we would like to discuss with an attorney. Thank you.

I like the looks and the functionality of my LG and why I bought it. I especially like the meat drawer. Its in the middle of the fridge and its a 3-4 inch tall drawer that goes the length of the fridge. No other brand had that. My house is an LG house from phones, TVs to the appliances. No complaints. Life really is Good.

Had the range for 1 year. Had an extended warranty. Called service right after Thanksgiving because the range didnt heat up - needed a thermostat. Then was told I needed a control board which was on backorder. Part was coming from Korea and no one knew when it would be arriving. How can LG sell products and cant supply parts? The model range that I have is still actively being sold in the stores. How can they sell products without being able to obtain parts? I gave away my old stove which never broke down. They dont make products like they used to. It was hard to go thru the holidays without a range. I will never buy an LG product again. I have an LG microwave and refrigerator but will replace them when the time comes with a different manufacturer. The store that I bought the range from didnt help so finally today 01/07/15 the warranty company will refund some money. Thankfully I finally found someone that cared.

We bought an LG refrigerator in October of 2015 when we moved into our house and had no issues with it for the first 4 years and now it has been nothing but problems! The refrigerator continues to go through periods of not keeping foods cold in the freezer. The issue has now moved into the refrigerator as we awoke this morning to our ice machine which had melted all over our hardwood floor. I have called technicians in the past and they have been unable to help and now when I call no one is willing to service the refrigerator as it is becoming a common occurrence and unable to fix! I would not recommend LG unless they find a way to fix this.

Purchased LG clothes washer, from Home Depot. Washer performance was terrible since Day 1. Washed clothes was dirty, smelly, machine noisy, and expensive. American manufacturer may have been better, than Korean man.

I purchased an LG refrigerator less than 2 years ago. Last week the compressor went out. I called LG and raised Cain and they agreed to cover all expenses related to the repair. Today the technician comes out and says I owe 79.95 for the diagnostic visits. I called LG and their customer service rep says yes they will cover the service call. Then the tech says no they wont. So when I speak with the supervisor of customer service he says no they wont cover it. So in spite of the fact that I was told they would cover everything, they will not cover the service call. There is no way I should be out any money on a fridge less than 2 years old. My grandmother had a fridge for 45 years. Today they make pieces of crap and create a revenue stream that end in purchasing another piece of crap. My next fridge will be a Sub Zero. I dont care how much it costs up front. At least you dont have to pump money into them constantly. I had one before this and it lasted 26 years with only one call for the ice maker. LG sucks.

Updated on 04/06/2021: This is my 3rd review. I have been dealing w customer service for almost 3 months because my refrigerator that is still under warranty, has had 2 compressors put in & has now been deemed unrepairable still has no resolve. There has been a class action suite against LG refrigerators because of their compressors that they have been using but still they are taking no responsibility for their product. Ive seen other reviews here on Consumer Affairs for the same thing. I will not ever buy another LG product again. Every time someone says they will call me back but they dont. Customer service is just a shield. I just want some resolution.Updated on 04/01/2021; I have been dealing w LG Refrigerators now for 2 & a half months. This is my second review. I am still trying to get some resolution. I have had several technicians come out & they have replaced the compressor 2 times w/ compressors that didnt work. They finally dreamed it unrepairable. So now I am waiting to see if I can get a full refund. Every customer service person tells me the same thing... They will do everything they can to get it rectified. I paid $2,699 plus tax. I got an LG refrigerator because it came w/ high ratings. My refrigerator was only 3 & a half years old before I started having issues. I loved my refrigerator up until this point.Do not buy this refrigerator. Read the reviews that have had the same issues as I have had. There has been a class action suit against lg because of this same issue. They have taken no responsibility for the problem & continue to send out compressors that dont work. Now I wait to be reimbursed... They did reimburse me $250 to buy a mini fridge.Original: DO NOT BUY AN LG REFRIGERATOR!!! Ive been dealing w/ customer service now for 2 months & still have no resolution. I bought my LG refrigerator in June of 2017. It stopped working January of 2021. I now call daily to see where the status of my service is. Each customer service representative tells me that they will handle the situation & not to worry. I still dont have a working refrigerator. They sent a technician out & they found that it was the compressor so replaced it. It never worked. That was a month ago. That particular technician has since stopped accepting LG service orders. So now I have to start the whole process over w/ a new technician company.As of today, 3/20/21 Ive not received an appointment & I still dont have a working refrigerator. They did reimburse me $250 for a mini fridge & were supposed to send me $200 for food lost... never saw the $200. I live 30 minutes from the closest grocery store & 20 minutes from the closest restaurant. A mini fridge isnt cutting it. AGAIN, DO NOT BUY AN LG REFRIGERATOR!!! The customer service has been less than helpful

I purchased a model LFX8968 refrigerator from Home Depot. Within the first year I had to spend $170 to have a heating element put in the bottom of the unit so it would have frozen water build up in the freezer section (bottom drawer). For the last year and half, the French door which holds the ice maker leaks all over the floor, the ice reservoir melts all the ice cubes together and jams the ice dispenser. Home Depot will not stand behind the product and after hours with LG customer service, Ive given up. LG customer service has actually hung up on me three times and I was respectful - no yelling. Tell your friends and even your enemies not to buy a product with the label LG on it. Never have I been so disgusted and beaten down than working with Home Depot and LG.

We purchased LG French Door refrigerator 2012. Every year we have had service. I keep paying a fortune for the extended warranty increasing the cost to over $3000.00 now. Now the compressor went last Monday, and a week later, they cannot even tell me when the part will be in, it is on back order. I explained to several people that this is our only refrigerator. We lost everything in the freezer and refrigerator with the exception of some items that fit in our outdoor camp size refrigerator. We have been buying ice, for the cooler to keep milk in the house. Today they still cannot give me an ETA on the part. This is offensive, that you pay good money to purchase the product, good money to insure the product, and then you wait and I was told it take weeks. No loaner, no replacement. I WOULD TELL EVERYONE LOOKING AT REVIEWS, do your homework, do not purchase LG.

In June of 2014 I bought a new French door LG fridge ($2199) for our new home from Sears Canada. From the minute it was plugged in it squealed randomly and has a constant humming/vibrating noise that is well above just annoying. As a point of reference, we have an almost identical LG at the cottage and it is basically noise free. I have been quite patient about getting the noise corrected as it seems to function well except for how noisy it is. The authorized LG repair tech was there today for the second time and had the gall to tell me it seems not bad, I asked him to leave and go have another drink as the alcohol coming off him would serve a college fraternity well.Almost one year later I still have an annoying buzz coming from my new LG refrigerator and zero satisfaction in getting this remedied. At this point I fully expect LG to delay this until the one year warranty is up and say sorry, nothing we can do. Fortunately, I have lawyers in my family and this matter is far from over. As many others have said, THIS WILL BE MY LAST LG PRODUCT regardless of the ultimate outcome. There is no need in this day and age to put up with this level of customer service.

Bought an american fridge freezer on Aug 1st 2014. From delivery the appliance didnt work. Phone lg. An engineer came out, had a look and said it needs a new circuit board which would take a week to come. So waited a week and nothing. So I rang lg. Ohhh very sorry, forgot to order the part. We will order it now, which will take a week. Yep another week. So a week has passed and engineer turned up this morning with the part, only to find that its the incorrect circuit board. Absolutely fuming isnt the word. So rang lg, and they have given me a code to take to the store where I bought it from for it to be replaced. So I did, only to be told that lg should have replaced it, not them. So I dont even know if and when Im going to get this resolved.

I purchased an LG top loading washing machine in 2014. It is by far the worst washer I have ever dealt with. It can honestly take all day to wash a load of clothes unless I stand there to make sure that it does not stop to run more water in to rebalance the load and trust me I do everything I can to make sure that it is balanced. I would love to be able to throw it out the door.

I bought this appliance less than 2 years ago. The compressor stop working right after the warranty ended. Lost all food due to LG delay in solving this. The fix from the 1st technician worked for 2 days only. 2nd technician came and fixed the mistakes from the 1st one and the issues with the refrigerator which was the compressor. LG refused to honor the 10 year warranty neither reimburse for the lost food. Never, EVER, buy any LG appliance or you will regret for sure!

Bought a Kenmore Elite French Door Refrigerator 795.74032.411 in July 2015 and really regret that decision. Less than 30 day after the 1 year warranty expired, got an error code indicating there was a bad control board or fan. Tech replaced the fan was first and that did not fix the issue, so then control board. Reading on line reports, this was a known issue with the LG control board. So $350 later, it was working again. Then a few month later, the ice maker started icing up. Turns out that the waterline running into the door has a know issue also. So tech had to order a new door (over $500) and with labor, total cost was over $850 for that failure. About a year later, started hearing a loud noise when a fan kicked on. This turned out to be a bad fan behind the rear panel in the refrigerator section. That was a $200 dollar repair (parts and labor).Shortly after that repair, the same fan started making noise again. This time the housing around the fan had shifted because of tension being place on the housing that way it is installed, making contact with the fan blades. Tech was able to readjust the housing to not touch the fan blades. But another $100 service charge. Now the Sealed System is out. The Sealed System is under warranty, but very hard to find anyone to do the repair. Sears is coming out next week, but the warranty only covers the parts. So labor will be $99 just to get them to look at it. The tech that looked at it yesterday (another $100 charge), indicates it likely the compressor, but he was not allowed to replace parts covered by warranty. Said I had to contact a Sears or LG for warranty repairs.

It was a very big refrigerant. Very spacious. Very cold. It had big shelves. Large ice maker that was very big. Stayed cold all time. Everyone should have one. If I can get another one I would. It was over my expectations. I love LG appliances. I think everyone should own them. But since they cost so much not everyone can own them and its too bad save on energy. I always save hundreds when I switch to LG. I havent had to call him her repairman not once because you dont have after your warranty. We had LG appliances 2010.

The LG refrigerator is the one that we had chosen, mainly because the store clerk recommended it over the other ones. Also it has not only met my expectations but it has exceeded them by far. My favorite feature is the shelving that is available. I have enough room for all of my groceries right after a big shopping trip for the week. It is very convenient. Also it is very easy to clean so it stays looking brand new at all times. But I think that the refrigerator could improve by having a bit more space between the shelves so that taller items might fit inside it a little bit better. I also think it would be nice for the freezer to be on the bottoms rather than it be side by side.

I purchased the LG Dishwasher LSDS4821ST on Nov 30, 2008. I have only used it 3 times since 2008. The dishwasher left too much water in the machine after drying the dishes. The dishes also were not clean nor were they dry. I did call for service during the warranty period only to be told that the left over water is normal, and that the dishes were air dried with a new lg system. The few times that I used the washer I had to clean the excess water at the bottom of the inside of the machine. The dishes were also wet. The last straw was when the dish soap dispenser would not open. That was in 2013, and I have not used it since. The LG customer service gives you the run-around. I have an LG washer and dryer with plenty of problems. Do not buy LG anything, not even a phone.

We purchased the LG gas range through Costco in October of 2017. Purchase through Costco extends the one year warranty to 2 years and using the Costco CitiCard for the purchase extends the warranty for two more years. We began having problems with the range in 2018. When we would turn the oven on we thought there was a smell of propane - this gradually became worse and worse. We noticed it a great deal when attempting to use the Easy Clean function - the burner would not light and the oven would not function during that process. Then we began to notice a problem every time we turned the oven on. We had the propane company come out and check the tank and flow regulator and everything checked out okay. We contacted LG and after some back and forth and delays the sent a local repair company out in November of 2018. The repair person checked the oven and felt there was a problem with the oven getting the proper amount of air to light. LG support told the repairman they would send an oven valve. That repair was not done until the middle of January 2019. I was told initially by LG to absolutely not use the oven until it was repaired. That meant we went through Thanksgiving and Christmas without being able to use the oven. In between all of this, the owner of the propane company came out and checked the gas flow to the oven since LG was saying they felt the problem could be the propane flow. The propane company did a water column test on the propane from the pipe to the stove and it was perfect.We began using the oven again and gradually problems began once again until one morning when my husband turned the oven on and the house filled with gas. We rushed around opening all of the windows and turning on fans even though it was a cold morning. This time I not only contacted LG but also contacted Costco concierge. Once again the repair person came out and inspected. He said when the oven is on there is a really bad metallic burning smell and it wasnt lighting properly. He once again had to wait for LG to send repair parts which he replaced as instructed. After completing the repairs the oven was still not lighting properly and was shooting gas. He made several attempts to get it working. The only way the gas would light was if he put his head into the oven and blew into the convection opening. Yikes! This oven is so not safe! I was very concerned that he might be injured by doing such a thing.Now we are once again in a holding pattern waiting for LG and Costco Concierge to come up with a satisfactory solution. I am fed up with the situation. Not only are we having these problems but this is not a very good range overall. When baking or cooking anything in the oven it is necessary to keep turning the food every few minutes or the back side of the food will be overly browned or burned. The other problem with the oven is there is no shield on the top of the door and if one isnt careful while the oven is open it is very easy to be burned on the leg by the hot metal edge. I havent had a problem with the knobs on the top being bumped and turned on but when I am cleaning the stove top I usually remove those knobs so that I can clean that surface too. The burner parts are pretty junky metal but fortunately, they are removable and with some work, it is possible to get them looking okay. I am noticing some rusted areas on the burner caps which seem to be crummy cast iron but I just scrub it off. On the whole, the range is a lot of work to keep up. We wont even go into the Easy Clean (its a dud) and the regular oven cleaning function is not so great either. Since we now have no idea how much longer this will go on we have purchased a countertop oven to use. We had borrowed one from a neighbor but since this has gone on for far too long we are appreciative of their kindness but dont want to continue borrowing. I feel that LG is just stalling us as long as they possibly can and only hope I can count on Costco to insist they make this right.

I liked our LG appliances just fine, until something went wrong. Luckily we purchased the extended warranty from Home Depot for our side-by-side refrigerator. Exactly three years later it isnt cooling and I called to have it repaired. It is going to be TWO WEEKS before someone can come and look at it. I called Home Depot to complain and they informed me that LG will no longer allow anyone except LG service people to make service calls, so their hands are tied. TWO WEEKS before and even sending anyone out. In my opinion this is horrible customer service from LG and I wish someone at Home Depot would have informed me of the repair issues prior to selling me the Extended Warranty.

My daughter used a microwave-safe bowl to melt chocolate in my LMC0975 LG microwave. Two seconds after she pressed Start, the interior wall of the oven caught on fire. She immediately shut the microwave oven off and unplugged it. She is staying at my place while I am away. I told her to call LG. She was told by a rep that because the warranty has expired, she has to pay someone to come and see if the issue is the magnetron, which has a 10-year warranty, or take the oven into a repair centre. This is not possible due to Corona, and I dont think we should have to pay to have it checked. This seems like a fire hazard, and I am surprised they had no other support available and did not seem to think their product catching fire was something of great concern. I would like LG to detail how they will take care of this issue for me.

I bought an LG refrigerator 1-1/2 years ago and the rubber trimming has either gone out or maybe defective, which makes it hard to open the doors. I dont know of anyone that has had a refrigerator for 1-1/2 years with this type of problem occurring. I have called LG Premium Care Plan, which is the extended warranty that was recommended to me, but they will not come out to check without charging a service call. They told me it was wear and tear by opening and closing, which is nonsense. We are an elderly couple and cant image us wearing the rubber trimming. I would like to get someone to contact me and resolve this problem at no cost. I dont want to take it to a further solution. I would appreciate if you can call my daughter and speak to her about this problem. Her name is Nora ** (cell number is **). M-LMX25984ST; serial number is 008KRYP01690. Thank you.

I love my refrigerator but I expected it to work much better when it was brand new. My ice maker has quit twice in the first three years! Had to have it worked on. They just dont last like they used to!

We needed a new refrigerator to replace one weve had for a number of years. It was just fine but getting old. I was very attracted by the fabulous design of the new model of the LG. It had the features that I was looking for and I was very happy to find it. But we got a lemon from them. Weve bought two from Home Depot because we live in Hawaii and out in the country a bit. Were also far from major stores, so we buy quite a bulk then go once a month or so to the store. Out where we live, everybody has at least two refrigerators.The design features of the products are wonderful but right after the holidays, the second one that we got from LG that my husband and I mostly use overflowed in the kitchen. Also, it would cool then it wouldnt. My husband had some ice cream bars in the freezer part and they were melting. Hes an engineer and he had been always able to figure out anything and take care of it. But in this case, it wouldnt hold because its electronic and you have to have the part. So we called LG and they had nobody out here to repair it. Theyd have to go to Honolulu, back and forth, and we got very frustrated with that because the refrigerator would start then it would stop continuously. So, we finally called the local repairman who is known all over the area here and the first words out of his mouth were that they dont touch LG. I asked why and he said it was because they get no support. So, back we were to the LG number available to us, which is out in the Philippines. Thank heavens it was in the Philippines and not India, because the Philippines serviced us very well as they could at their point and tried to help us. They suggested this and that and were very courteous. But we fiddled with this and that and nothing worked out of the things that they were recommending. Finally, they started referring me to the home office in Alabama and I got shunted around from one extension to another. Then in March, they were telling me that they got somebody here on the island that could help us. So the person came out and said that he had to order this and that part from Honolulu. That went on for a week then he came back and did nothing. The parts didnt come and they gave me one excuse after another. In the meantime, the refrigerator is completely dead as well as the icemaker. LGs reps didnt appear again and we had more calls back and forth. After that, another person came out and said that he was gonna order something. But he ended up in an auto accident and I got the report that he was injured and that they had to get somebody else. We went back and forth again for this on May and we were into the fifth month at the time. The darn thing cost me $3,000 and I was getting frustrated. Then I was hooked up again via the Philippines, routed again back to Alabama, and then I was telling them again what was happening and what they gotta do. Then this secretary who was out in the front shielding the calls in the office told me again that I had to talk to customer service for that. So, I slammed the phone down and called the attorney. Bottom line, we got no satisfaction and they were not fully prepared to handle and accommodate the product out where they are selling it. The right and the left hand arent getting together sufficiently. I was beside myself because I was caught in the middle. I was listening to my husband who was fit to be tied and mad and an engineer who expects things to be processed properly and wanted the details taken care of. He was all over my back to get some results and I was trying to get results from LG but getting nowhere. We were in town on Tuesday and we decided to swing in to Lowes and see what they have because we were gonna buy a refrigerator to replace that one. I talked to the Sears island repairman who now deals with all different brands, except LG, and asked him what he would recommend and what brands he repairs. I was ready to have only a very economic and simple model for this second backup refrigerator. Im also hoping the LG that I have in the kitchen doesnt poop out on me after all the extra loading from everything we lost in the other refrigerator. So, I found a basic model from Lowes that they will attach an ice maker to, which is the number one thing for my husband. And they’ll have it delivered then the Sears man will service it. It was easily and simple, and cost about 1/3 of the price of the LG. I will never buy an LG again.

Our French door model LG refrigerator failed just 10 days prior to the 5-year warranty period. The first indication was it would not make ice. This is caused by the freezer unit unable to maintain a freezing temperature. Service support wasnt available for 8 days. The service rep was not prepared to address a leak in the freon system. A second call was scheduled for a week later. The same rep came with another repair rep who said the sealed unit needed to be replaced. After replacement and adding freon, the unit worked for three weeks before failing again. The leak was obviously not repaired. I wont allow another LG repair rep into my home. I will instead go out to purchase another (non-LG) unit now. Do not purchase any LG products. No qualified repair service exists and the products have poor quality control and even worse design.

We bought lg model lfx31925st/00 side by side refrigerator for over $2000. From day one ice maker leaked water to floor, ice froze together as a chunk, or didnt work. LG has had repairman out 3 times, and totally replaced ice maker unit, had repairman check water lines, and overall refrigerator condition. I have also paid and had same company out to replace ice maker. Its a defect in the model, we got a recall card months ago, but heard nothing else. Recently new situation, (now out of warranty) glass shelf over drawers, literally blew apart in a million pieces. Well we must have called them a hundred times by now. Now that its out of warranty, they tell us to go online and buy items. They are not going to help us. With all the LG refrigerator issues, any knowledge of this recall? Any suggestions?

LR3023ST - The touch panel quit working on several buttons affecting 3 burners and some oven numbers at 2 years. The touch panel was replaced. Then 2 months later it happened again affecting 2 different burners and the off button for the oven. We will never buy another LG stove again. We would like to give this costly endeavor a zero as we go out to buy another stove today.

There is no butter keeper and small ice-maker storage w/o transfer to freezer problematic. Flip up shelf for tall items great asset. Deep shelves in one door also helpful. Ice dispenser sprays out crushed ice, making it hard to capture in a glass.

Our french door refrigerator stopped working after 2 years and will need a new compressor. It sounds like LG started using a higher efficiency compressor a few years back that hasnt held up well. The replacement part is on order and we will be without a fridge for at least 1 week or longer. In the past, we have purchased much less expensive brands and never had this type of problem. Although the compressor is still under warranty, we are being told that we will be responsible for the hourly service charges. My advice is to avoid LG refrigerators - we will in the future. I have to believe that there are more dependable models, particularly at this price.

I remodeled my kitchen at the end of 2015 and bought brand new LG appliances: a fridge, a range and a dishwasher. The fridge broke twice since. The dishwasher broke once. The range has not broken yet BUT all the markings on the knobs came off and it is very hard to know at what temperature we are setting the burners. This has been for me an awful experience. I will never buy LG again.

We had a few problems with the LG fridge. It had a recall the first month we got it and then we kept having problems with the back of the freezer. It kept freezing so they had to come take it apart and defrost the back. We had it about 5 years and all the plastic parts were breaking.

I purchased a brand new LG refrigerator on 4/17/2017. On 8/20/2020 the unit stopped cooling. I contacted LG on 8/21/2020 and they confirmed the unit was under warranty and dispatched a local technician to come on 8/27/2020. Technician came as scheduled and basically said LG is known for making faulty compressors and he had about 40 other homes waiting for compressors. I followed up weekly but the parts were on backorder. On 9/11/2020 I received a call stating they could return to fix the unit on 9/17/2020. On 9/17/2020 technician arrived and stated the issue was not the compressor but the tank which holds the coolant. He said he should have the part in 2-3 days. After 5 days of not hearing from them I spoke to LG headquarters who confirmed the local technician did not know the issue so they dispatched a different local technician to arrive on 9/25/2020. The technician did not arrive on 9/25/2020 so I called LG HQ again and they stated the technician cancelled the appointment but did not know why I was not made known of this. They stated corporate approved a defective return number for my home also known as a DNR number but I had to call 888-412-8357 to follow-up. I called that number and waited 2 hours but nobody ever came to the phone. I tried again today, and no luck. I would stay away from LG appliances in all as this has been a nightmare for my family.

I love everything about my LG refrigerator. I Iove the dual doors. I love my my meat and cheese storage, the freezer size. Open doors, ice maker, freezer features, sub door for milk condiments, juice, etc. The ice maker choice of ice size. It makes me feel as if Im in the lap of luxury. It is the best refrigerator I have ever owned. I love the crisper. My fruits and vegetables stay fresh. My cheese and meat stays crisp. It spoils me. I would never change the fruit and vegetable bins. The storage size, the freezer space of different levels. Everything.

There is always a better one but the normal common person cannot afford it. Does a good job if you always use the proper detergents and the amount as required and do not overload. The drying cycles could be a bit longer.

I bought a LG refrigerator. Now 5 years old. It quit working. Started by calling the 800 number for LG repair. That was on July 27th 2020. Getting a call center out of the United States. They were very nice for the most part. A little hard to understand. I started getting texts with repair service would be in touch. I would wait and not hear anything. Call again. Again promise I would hear from them. This has gone on mind you since July, 27th 2020. Not getting anything done. I paid $100 for a service call. Was told there is a leak in the Freon line and maybe a fan problem. So again I call the 800 number. Was told I would get a email to send the proof of purchase. What they know I have it. I got all the information ready. As of today Oct. 28th of Oct nothing has happened. Thank You for letting me vent.

Update 08/21/2019:After posting this review LG was quick to respond with to a private exchange to stand behind their product. We had several exchanges concluding with me sending them the details and invoice from the LG certified repair company we had used to assess the unit. Unfortunately after this exchange we have received no further communication from LG. They had stated they would stand behind the quality of their product however after more than 2 weeks of silence and a not functioning refrigerator I am losing confidence. I am disappointed that they set the expectation that they would help and then have failed to respond. Not only because I would like their help but I need to decide if I need to buy a new refrigerator. Ironically the short term solve has been to use a 20 year old Amana unit in the garage which has never needed any repairs. Maybe we should go back to a more reliable brand. Original review:We bought an LG refrigerator when we purchased a new home. 5 year and 2 months later the board has gone out, the fan motor isnt working, and our repair man says the defrost is also not working. To fix it will cost more than $1000 with parts and labor. Very disappointed to be needing a new unit after just 5 years.

After buying a new LG front load washer from Home Depot it started having an extreme vibration issue. We have been calling, no less than 30 times over the course of 3 months. They have not been able to provide a service person to repair it. As of today I was hung up on twice, an told that since the machine is now out of warranty to call Home Depot. Really, we spend 3 months working with you, providing you with a service provider in our area and now this. Never again will I buy anything with the LG name attached to it. I spoke to Sherry and Jessica in the executive services dept, very rude, one actually hung up on.

I bought a LG Washer and Dryer from Home Depot, paid 4600.00. Had to have the dryer drum replaced. The rollers, they fell around the dryer. The washer has leaked so many times and ruined my floor and clothes. Door hinges are junk now. Not happy.

We have a 5 month old refrigerator that has not been cooling since 11/15/2016. A tech named Jerry came on 11/16/2016 and told us that he will need to call a supervisor for assistance moving the refrigerator in order to repair it but he will call us back that afternoon. (By the way, it’s on rollers. My husband and I were able it with no issue and I’m 7 months pregnant.)We did not hear back from Jerry until a week later on 11/21/2016 even after multiple voicemails. When we called customer service for assistance because we couldnt reach the tech we were told that there was nothing they could do until the following Monday. We went all weekend without a refrigerator and had to throw out ALL of our food. When a different tech finally showed up on Tuesday 11/22/2016 we were told it would be another week (after Thanksgiving) before repairs could be done. Now we have to wait until 11/28/2016 (please remember that the refrigerator stopped working on 11/15/2016).In the meantime I have no way of storing milk for my two-year old whos been eating fast food every day because we have no way of keeping food cold. I called and spoke with corporate supervisor LeeAnn who was extremely unhelpful and rude. She told me I’d just have to wait a week and didn’t offer any solutions or to help us a bit. From the second she came on the phone, she was argumentative and acted as if I was inconveniencing her. We’ve had to call all of our family and cancel Thanksgiving. I understand that it’s Thanksgiving week and that getting someone out to repair the refrigerator might be an issue; however, we actually called the issue in a week before Thanksgiving. If something had been done then we wouldn’t be in the predicament!

I gave it 18 months of aggravation washing... I do not see how bumping the clothes around in limited water will get my clothes clean. I use the extra rinse button and my clothes still smell of BO, stains are still there. I am tired of ranting about the washer EVERY TIME I use it... I do not get how they think clothes will come clean with this system. I HATE IT. I HATE IT.

Washer worked great however main PC board needed replaced after 4 1/2 years. Wow. So this is and was by far the most expensive washer. My last washer was working fine after 10 years. I gave it away when I purchased this LG. Im very, very disappointed!!

Purchased This $2600.00 LG LFXS30766S Refrigerator from Home Depot. Right side door will not seal properly. Thank God I purchased the extended warranty (So I Thought). Had a technician out and his answer was this is normal with LG. Called LG direct (that was a joke, they read a script off to me). They had me jump on one leg and rub my head and basically ask me if that fixed the problem. I was advised to call Home Depot again which advised me to call customer service again. Im done with both of them. Im selling this piece of junk and buy a $800.00 basic refrigerator like I had.

LG Tromm front loading washer is the worst washing machine ever. I purchased one in 2008. Beside the loudness and shaking of the washer, it leaks water. I find puddles after running a load. I tried to contact LG with no results. They refer me to an appliance repair outfit. I have had nothing but problems with this washer.

I have an LG top loading washer purchased 8 months ago. On 12/26/2012, it quit working during a load of laundry. It is locked and full of water. This Wednesday, it has been three weeks! It smells bad and the clothes are molding. LG will not call me back. The store I purchased it from is trying to fix it. They have been to the house two times. Still waiting! LG product I will ever purchase!

I chose based on appearance and most importantly, price/Efficiency. My choice was based of entirely what I saw in the store and reviews written online. It kept my food cold, it worked, thats all I can ask of a fridge. But make them better at removing moisture or more energy efficient. Or perhaps make the walls of the freezer thinner so that theres more room in them (although I know thatd be difficult to do).

Purchased top loading LG washing machine. Only two years old and it is rusting all around the bleach dispenser and starting to show in other areas as well. When I called to complain they said I must have spilled bleach around the area. I do not use it often but it is for BLEACH! Said it is a cosmetic issue and not covered! Ridiculous!

I cannot wait to buy a new dishwasher. This LG inverter direct drive DOES NOT dry dishes, glasses, utensils, nothing really. Water is often left standing on the top of dishes and glasses. The smell coming from the dishwasher is something Ive been working hard to get rid of to no avail. Bleach, vinegar, you name it, doesnt fix it. As of lately, my dishes are not coming out clean either. I always rinse my dishes/utensils before placing them in the dishwasher. I actually questioned myself if I even ran the dishwasher because of how dirty they came out-and it did run! At this point, Id rather just hand wash my dishes to know they are actually clean and dont come out smelling terrible. The only plus to this dishwasher, is that it is quiet. Id take a louder dishwasher that actually does its job over this quiet one!

2 year old LG dryer, electrical problems inside the unit. It is sickening to read about so many problems with LG and service. I don’t plan to pay for more than this first repair. It will be on the curb. Get me Hecho En Mexico products, not China.

Africa is known for power problem. LG microwave works well to solve that problem. Even with a very low voltage. Its still give higher power output efficiency. Its takes very small time, easy to operate and it works automatically. This have been our Messiah. Best than all. Really appreciate the world of LG.

My LG refrigerator had a cooling issue because of the bad compressor. LG eventually replaced the bad compressor. It is working fine now. I am happy with the excellent after-sale customer service provided by LG.

We purchased our LG side by side refrigerator in September 2007. We have experienced problems with the ice maker which finally had to be replaced. Problems with the compressor and the controls on the front panel will freeze up and the only way to reset them is to pull the refrigerator out and unplug it. Sometimes this works sometimes it doesnt. It has always been loud but now it is unbearably loud. Visitors ask us What is making so much noise in your house? and we make sure they know it is our lousy LG refrigerator. Bottom line - DONT WASTE YOUR MONEY ON LG.

It will rarely complete a load without becoming off balance. It cannot acknowledge a small load so forget washing your special loads until youve saved up a years worth. Customer service is not helpful and will make you feel like you are the only one experiencing these problems. They send you incentives to positively review the product then make it impossible to update your review negatively. This machine will make you cry from frustration. I can honestly say that I will not buy another LG product because of this experience. My husband says to sell it on Craigslist and get something else. I cant do that to another innocent victim. Giving away a $1000 washer with an honest disclaimer about its short comings is the only thing my conscience will allow. We need a support group for owners of this product.

Purchased LG French door refrigerator 17 months ago. Stopped cooling three weeks ago and finally repairman came today. Compressor is shot. Could take another three weeks before it is repaired. I have been without a refrigerator for three weeks now. Based on other reviews I can expect the compressor to go out again within 12 to 18 months because LG refrigerators are poorly made but they have a high price tag. I am now stuck with this piece of junk.

Our refrigerator is 2 years and 1 month old. The linear compressor has already gone out. Weve been without a refrigerator for almost a week and now we were told that a known problem, the compressor will take another 2 weeks. If you know there is an issue why keep your customers waiting and why have you not recalled and fix the problem?

I have a HE washer that has needed repairs over the years and since I bought it from Sears with the extended warranty, the repairs were covered. Finally it got the death sentence: $2300 to fix, so Sears is giving me replacement value towards a new washer. I was trying to decide between a Kenmore and an LG model. So many of you have talked about getting a Kenmore instead of any other. Thanks for helping me decide to stick with Sears brand. Oh, and I am paying the $$ for the extended warranty on that one, too. Thanks!

I purchased an LG washer and dryer at Home Depot in 2013. I also purchased a 3-yr service contract. So its four years later and the washer vibrates and the tub hits the external walls of the washer. I called LG FOR OUT OF WARRANTY SERVICE. They would come out and fix the washer for 307.80 including parts. A flat fee. Service would be performed on June 1st. Today is June 1st. Called the service and they did not have a record of a scheduled repair. Called LG. They called the provider and confirmed that I didnt have a scheduled appointment. They would cancel and I could reschedule. Nope, just refund my money. After several calls including transfers to other departments and hang-ups, I found I could not cancel over the phone, but must e-mail some other site and apparently beg for my money. Contacted other site by e-mail (No reply). Called my credit card company to protest the charge. Sent another e-mail to cancel the order. Waiting for a reply from LG. READ OTHER REVIEWS ON SITE, DONT BUY LG.

Beautiful on the outside. To save water it only wets clothes so they do not get clean. Have to wash everything twice and use perfumed Unstoppables. It cannot handle bulky items like sofa covers, or rugs as once they are wet they become too heavy for the load sensor so machine stops. I hate it.

LG Truebalance Washing Machine - This washer came with our home when we bought it. I can see why the previous owners left it. This is truly the worst washing machine I have ever used. It never finishes a load without being unbalanced. I cannot wait to get rid of it and so glad I didnt buy this machine!

Bought Sears Kenmore Model 795*77319600 (During troubleshooting I discovered this unit was made by LG for Sears!) in Oct 2007. Sequence of failure(s): 1st) Nov 2007 Upper freezer drawer basket rail bracket tabs crack - I used nylon zip ties to hold basket in place. 2nd) Apr 2008: Lower freezer drawer bin divider cracked at top edge. - Lived with defect, hoping it would hold. Repaired crack by splicing it with a plastic reinforcement plate in Aug 2014. 3rd) June 2010: Refrigerator lights fail, no plastic melted, nor food spoilage - I researched and found numerous similar customer complaints and LG recommended fix. I removed light cover lens, and both light bulbs, and used fridge w/o light! 4th) July 2014: Freezer no longer makes ice, progressively temperature gets warmer, then refrigerator starts to stay warm - Decided not to involve Sears Customer Service for repair, but rather do it myself. $1200 fridge/freezer should not die @ 7 years! I did some research, found a similar model service manual online, did some troubleshooting of the cooling/freezing system - sensor(s), and defrost timer. Found R134a to be too low. Fixed it myself for $35. Maybe I can get 7 more years @ $5 per year out of this LG piece of junk! I sympathize with my fellow Americans. Consumer trust has declined due to cheap poorly designed products... Whats the reason? Greed, Lack of Pride, Lack of Accountability. Make junk so we can buy more sooner? What would our ancestors think?

We bought all new LG appliances 2 years ago in September. We bought a fridge, a microwave, a dishwasher, a stove and all of the appliances have had some electronic problem or another and have to had to be worked on. The dishwashers electronic panel was replaced but now it does not dry. The stoves electronic brain was replaced, but it does not heat properly. The fridge has had to have its seals replaced. The microwave had to have its brain replaced but they put it in wrong and they crossed the wires while installing it and had to fix that again. We are unhappy with LG appliances and would not buy or recommend an LG product again, as they do not seem to be working properly and we did not get the support we needed to help fix these problems when they first started almost one year to the date of us purchasing them.

Worst washing machine I have ever owned. This machine does not clean your clothes. It was expensive too. The company isnt any help. Dont waste your money or time on this machine. I wish I would have read these reviews before I bought.

3 yr old Kenmore (LG manufactured) refrigerator went out at Thanksgiving. Sears was very slow to respond. Tech came out and immediately said it was compressor without even touching the fridge. He said they were replacing them left and right. Part was ordered and it took two weeks to get it. He came back out and it was either the wrong part or it wasn’t a functioning compressor. Fast forward to now and we received the compressor on Tuesday and they are telling us it will be next week before anyone will come out to make repair. It has been 6 weeks now without a refrigerator. We went out and bought a 4 cubic foot fridge that gets us by - barely. Don’t know if it will work when they come back again next week but hopeful. Sick of LG and Sears!

LFX21960** everything melted, they are sending someone out???? LG Refrigerator Class Action Lawsuit. A design defect in certain LG refrigerator models causes the interior light to stay on after the doors are closed, resulting in overheating, food spoilage, melted plastic and risk of serious fire hazard, according to a class action lawsuit filed in federal court in New Jersey. The defect alleged in the lawsuit involves French door refrigerator models sold since 2005.. I was not informed of the lawsuit and it has been settled. Ugggg.