Ive been so disappointed since I bought my Refrigerator at Lowes in 2011, paid over $1,000 and have had it serviced so many times. The ice bucket cracked, then the ice maker broke, it had a water leak. They had to remove the panel. It was FROZEN. Now, called again because I dont know if its the fan or motor, I hope my food doesnt go bad. Im upset because of all the problems I continue to have and have to get another service contract just so I can keep it as long as I can. The first refrigerator I had lasted 10 years and I didnt have as many service calls as I do with this Samsung. I dont think I will be buying another Samsung refrigerator again. Too many problems!!

I bought Samsung microwave model SMH9187ST in March 2011 and just got the SE/5E code. After reading hundreds of similar complaints, I contacted Samsung. They are sending a service repair company to replace the control panel free of charge even though it is out of warranty. I was told that this was considered an epidemic type of issue that Samsung is aware of. If after the replacement of the control panel I am still receiving the error message, then the control box will need to be replaced at my expense. I just wanted to share with anyone who is just now getting this error code that Samsung will work with you on some level. Better than nothing, I guess.

We redid our kitchen in August 2012 and purchased three Samsung products - a stove, a refrigerator and a dishwasher. This review is about the dishwasher. Ive already submitted a review about our stove. We purchased our Samsung dishwasher, Model #DMT 300RFS/XAA in August 2012 for $515. Our first repair was on 22 Jan 2014, the float level sensor had to be replaced, and the cost was $208.21.The next problem happened on 6 May 2015. The case sensor and brake have to be replaced and the cost will be $316.24. If we have this repair done, and we wont, this substandard appliance will have cost us $515 (original cost) + $524.45 (2 x repairs) = $1039.45. Note: the repairs alone total more than the cost of the dishwasher. Weve now got a 225 lb. paperweight in our kitchen.

We bought the entire kitchen Samsung appliances. Its a second home with limited use. 3 months out of warranty the lights dont work on the panel. (It will still heat.) Samsung doesnt care. Local repair is within $ of a new microwave. I should have checked here before buying Samsung junk.

Purchased Samsung refrigerator 3 years ago. Ice maker has not been working properly for several months. After researching this problem, I find it is very common. It has been reported that there was a design change made to the current model to address this. Spoke to a Samsung customer support person as well as a manager. They will not assist with the cost of the service call in any way. I received estimates of $400-$500 dollars. The refrigerator cost $2000. So in three years I am incurring a repair cost equal to 1/4 the price of the refrigerator. We are remodeling our kitchen in several month. It looks like it will be LG for us in the future.

OK, I am a very seasoned mechanic. I put a new bearing set in my pile of crap, front-loader Maytag washer. I can fix anything from a BMW to a microwave. I bought this SAMSUNG at LOWES and right after the warranty, the auto and normal lights blink, it stops mid-cycle and take like six reboots to even get going, and 80 percent of the time, same thing, the lights are back. The drain lines good. It hooked to hot water line. Its just a big pile of crap like every other post here. I will pull it out and start to fix it today. From day one the soap packs hung up. If you dont use a rinse product, it WILL NOT CLEAN DISHES. Its freakin required! DO NOT BUY A SAMSUNG DISHWASHER!!! Lucky me, I can fix this crap pile, pull it out, and Craigslist it goes. Awful product. They should be ashamed.

I bought a Samsung MODEL NUMBER RF 263 BEAEWW about 28 months ago and the ice maker freezes up a lot and I have to get a hairdryer to unfreeze the ice maker every so often. Also, the ice maker makes a lot of noise. I think it has something to do with the tub that the ice falls down in maybe to thin or something because it makes lot of noise when it drops down that bucket. Total Capacity 24.6 cu. ft. Refrigerator Capacity 16.6 cu. ft. Freezer Capacity 8 cu. ft.

There is a serious engineering flaw in the Samsung Refrigerators. The issue is that the refrigerator will ice up creating a huge ice jam in back of the refrigerator. It starts with water flowing down the back and into the crispers. That water freezes inside of the refrigerator causing a huge ice jam to create behind the back plastic covering inside of the refrigerator. This has been reported to be a widespread issue.All that you need to do is look up Samsung Refrigerator Issue on the internet. There are many individuals trying to provide so-called, remedies. However you cannot fix a poor design and the issue amounts to individuals having to defrost their refrigerator every couple months. Also water builds up inside. The internal temperature fluctuates thus causing food spoilage. Additionally the catch basin underneath will overflow with water causing damage to floors. Samsung appears to turn their back on this issue, even though it is widely reported. The issue starts after about the first or second year of ownership.

Purchased a Samsung Refrigerator with ice maker. One month after delivery I heard a loud noise. I called Samsung and they asked if my fridge was cold and freezer cold. I replied yes, then I was told the noise is normal. The noise got worse and I called again and brushed off. After the warranty expired then they said it needed service. It cost me to fix and I found out this is problematic and no fix available. This is a 3,000.00 + dollar appliance and this has to be addressed or Samsung should pay for all service.

Stove turns on while leaning over stove with the slightest touch. Stove top has started my sleeve on fire and on other occasions turned on leaking gas causing a back flash explosion when turning on other burner. Unit needs to be recalled.

I had written earlier regarding Samsungs positive response for my request for service but they performed even better when I encountered additional service problems. The service tech they selected wasnt responding to my efforts to do the job. I called Samsung and reported the delay. After that call, they called me every day to determine if the rep had set up an appointment and offered to give the job to a different technician. I asked for another service center and they set it up and in 2 days, the microwave had the control panel replaced at no cost. The service rep was timely, called me in advance and finished the job in less than 10 minutes. Best effort by a major company ever!

Bought samsung dishwasher 10 months ago and the front door got discoloured. When called customer service they said its outside of the guarantee and that its cosmetic damage? I dont use this machine daily. Its only 1 person using it so I dont misuse it. I will never buy any products from them and will inform all my family and friends not to. Also dishes after washing are not clean as. The previous 2 people said, poor quality, never again from samsung!

Samsung Warranty Service. Replaced all my kitchen appliances with Samsung a few months ago. Happy with them generally but fridge/freezer suddenly stopped cooling. Samsung Call Center has dispatched the ticket to 3 different Authorized Warranty Service Centers over two days. All Service Centers have declined as they say they cannot repair Compressor/Sealed Unit as they are. I forced the Call Center to escalate to their dispatch center which then tried to send another service provider who declined to come as they were not qualified or equipped to do the work. Two days without a TV is manageable. Two days without a fridge is not. I had to buy a new freezer to save my frozen meat and food. Needless to say, Freezer is not a Samsung. Still have not reached anyone at Samsung who can make a decision. Thanks for the Melty Mess in my new kitchen, Samsung.

Model RB215ABBP - I wish I had found these negative reviews before I bought this POS a few years ago. Within a short period of time the right crisper bin started holding water. It still does that! In addition, the ice maker completely broke into pieces. I have a repair guy coming today. If this costs from than $200 I will just replace the fridge. I may replace it anyway. NEVER BUY SAMSUNG APPLIANCES!

RF26 French Door Fridge - Purchased at Home Depot for my rental house and I took delivery on August 2015. The price was right but a previous experience with a Samsung fridge (since replaced with GE model) made me buy a 5 year extended warranty for this unit. Glad I did, but in the end the result will be the same. I eventually gave my first 2012 problem counter-depth fridge (RF19) away as I could not in good conscience sell it with THE SAME EXACT PROBLEM I AM HAVING WITH THIS NEWER MODEL!!! A sheet of ice forms under both crisper drawers. I know Im an idiot for taking a chance on Samsung again. Why you may ask... Call me foolish, I wanted to believe they had 5 years to improved their obvious design flaws. Why wouldnt they with so many of these same complaints?? First time shame on Samsung, this time shame on me!! (And maybe Home Depot.) Ill call Asurion and start the process of disappointment. I know what to tell the tech guy when he arrives. There will be no talk of ordering thermostats or other expensive parts or any of that nonsense. Just like I learned on a YouTube video following the first incident. Ill instruct the tech to carefully remove the cover of the twin cooling tower they call it. Then detach the cable harness and swing it out of the way. I wont actually do the work cause that would void my extended warranty. Ill just help with the hair dryer to defrost the frozen water in the center of the drain tray at the bottom of the heater (defroster) elements. The tiny hole the water is supposed to be able to escape thru is no bigger than the diameter of an ink pen refill. The solution is take a scrap piece of copper wire, say 14 gauge and wrap it several times around the heater bar and send it down the center of the tiny hole. This wire then helps transfer the heat directly to that point that freezes up. Reassemble and good to go. At least it worked on that fridge for over 1 year, then the problem came back. Like the guy on YouTube said, it works for while, then repeat as often as necessary. By this time I had learned a trick on how to keep the dripping water out of the food drawers and ruining my veggies (stand a sponge upright behind the drawers). That way all I had to do was check for the ice sheet under the drawers ever week or two, and chuck that ice in the sink. I was willing to put up with no loss of food as an improvement in my situation, resigning myself to the fact that I would not be replacing my home unit with any model of Samsung, even if it were FREE. Samsung was no help at all with the first fridge problems. Reading these comments here, it would seem that that hasnt changed at all. So my lesson learned is similar to others here, I will NEVER EVER purchase ANY Samsung appliance in the future. Also, what I will do different this time is I will file a complaint with the BBB against Home Depot, I wish all the commenters here that say class action this, or the government should do that would take a similar approach. I think this formal complaint action is one that may eventually lead to consumer protection laws being invoked against these thieves who refuse to stand behind their products.

I bought an RF266 from Lowes in the fall of 2007. Unfortunately, I did not buy the extended warranty. Just after the warranty period ended, the icemaker broke. The ice bin is straight across the back, so when the ice is dropping and you pull the drawer out, it breaks the sensor bar. That has been corrected in newer models. Since that happened, we have not had an icemaker for the first time in over 25 years. I called and emailed customer service and never had a response. Next thing that happened was one of the shelves’ front edge cracked. Then we noticed the egg container and butter door had cracked also. This past summer saw the temperature fluctuating from 48°F down to 26°F freezing everything in the fridge. After talking to a couple of different techs, they recommended putting a good thermometer inside and manually changing the temp. All of the techs said that we were looking at $600-$900 to repair this thing and waiting several weeks to have the parts shipped in and maybe not correcting the problem. Yesterday, the final straw broke when one of the pins holding the deli drawer door broke. As soon as I have some calves to sell this spring, I will buy something that you can actually get parts for without having to wait for them to come from Korea. My wife asked me what I was going to do with the Samsung when I replace it and I told her it was going with all of my other junk steel and sold as scrap or maybe keeping it and storing farm chemicals in it. There is no way I would pawn this piece of work on anyone. Anyone considering Samsung appliances needs to rethink before buying. I have a 15-yr old Whirlpool in the shop that is still getting it on. I wish I had never taken it to the shop but kept it at the house. We just wanted to get the newer style and increase the cubic feet.

The refrigerator was purchased by the previous homeowners less than five years ago. They had it serviced 3 times prior to us buying the home in July 2019. My husband and I have had 3 service calls just since July 1st 2019 each problem different from the last.

Bought complete package of Samsung Kitchen appliances 11/16/2018. Ice maker quit 4/2018. Waterline connection on fridge came loose 6/2018. Dealing with Samsung has been futile. Contacted Home Depot who expedited an exchange that Samsung approved 7/12/2018. Will never purchase Samsung again. Now to write my review on the range that no longer works.

I have a Samsung side by side refrigerator model # RSG307AARS, That is only a few years old and is having a problem with the ice maker chute door that keeps opening and closing by itself. I am a single person that lives alone and a retired military veteran on a fixed income that is going to have to suck up the cost of replacing a refrigerator door and icemaker at the cost of about $1000.00 to me.I always thought that Samsung was a good product, but after having this problem and doing a little research about Samsung refrigerators I see that this is an ongoing problem with this model and make of refrigerator. I believe that a class action lawsuit should be filed to force Samsung to honor their product and ensure that Samsung stand by their products and customers. This is surely an ongoing problem.

Model # RH25H5611SR/AA purchased April 2016 $1244 (tax/delivery). Nothing but problems starting right after 1 year warranty expired. Repairs are now out of warranty. Replaced temp sensor on fridge side, but coils continue to ice over and internal temp will not get above 50 F even though display says otherwise. Keep getting 2 error codes: 21 C, 22 C. Refrigerator side started malfunctioning 6 months ago and now freezer side. Now icemaker will make ice and then melt a few days later. Such a disappointment and customer Service Department has been no help. Rip off!!

This dishwasher was purchased in 2013 and quite frankly has never worked properly. The door over the cup which hold the detergent sticks and doesnt open 5 out of 10. The contents is never sparkling clean and ALWAYS wet no matter what the setting. Incredibly disappointed as we actually love our Samsung televisions! Our Samsung microwave didnt work well either and had to be replaced within 6 months. Stick to television Samsung.

Thinking about buying a Samsung refrigerator think again, Question is - What is Samsung doing about the frozen drain line issue? Do you think that a customer wants a defective product? I dont want to defrost my system every so-often, plus with the Samsung name youd think they would do something. Im almost 4 hours in working basically for Samsung... BS! Contacted Samsung customer service and get what I expected, nowhere.. The customer service rep said this is a unknown issue, https://www.samsung.com/in/support/home-appliances/resolving-drainage-issues-in-samsung-refrigerators/. So, I sent that link to customer service rep... Then was told its out of warranty. Yea, I know I only have it for 1 1/2 year and have learned that I will be repeating this process about every 1-2 years. Luckily, I am a handy person and do not need a service call. If you have a Samsung refrigerator plan on a defrost cycle every couple years when water pools up under the tray thats a good sign to start eating up the food.. Then plan a weekend to shut it down.... What I learned is to stay to the basics. A simple refrigerator without all the crap, ice trays work fine, the sink for water and 2 doors. Oh and that smug free door. Yeah, wanna see a picture it aint smug free and its dame hard to clean it off too.. Venting over!

We bought the dishwasher January 2011 and problems began in October 2011. We have had 4 different service visits with the 4th being today, March 20th 2011. It is still not fixed and now we are without a dishwasher since January 16th. Repairs have all been different, but the problem has been the same. The dishwasher stops mid-cycle and 2 lights blink. Their first repair over the phone was to turn off the breaker and try again. This did not help. Here is the timeline of repairs: 2011 - October 3, I called for appointment. October 24, repaired detergent latch. 2012 - January 16, I called for appointment. January 25, repaired drain pump. February 17, I called for appointment. March 15, replaced sump pump assembly. March 15, I called for appointment. March 20, I ordered something for the heater. This is getting absolutely absurd.

Purchased a 4 piece Samsung Appliance Package. Initially, after 6 months, I gave them a 5 star review. Still, after 4 years, every appliance has performed above my expectations. BUT... buyer beware... DO NOT purchase appliances with the black stainless finish. The finish on my oven door is peeling off... looks hideous. I purchased the extended 5 year warranty, but cosmetic defects are NOT covered. I have to purchase a $317.00 (plus) replacement oven door. Why would a company that makes quality appliances not cover a factory defective finish and ruin their reputation? Very disappointed. Spent hours with customer service to no avail.

The shelves on the doors have cracked and had to be glued to keep in. The little shelf near freezer is attached with screws into plastic anchors and they have all broken. The top shelf will not go into the bracket to hold it in. The bottom shelf which holds drawers the rack on the refrigerator has cracked around the screw and the back of that shelf on other side has broken. I know its 9 years old but all these are poor workmanship for material used.

Just a note to say that it is beyond me how a giant company like Samsung can sell such sub par products and allow themselves to disappoint millions of customers with their extremely horrible customer service. I cant even count how many bad reviews there are out there about numerous Samsung Refrigerator models, not to mention all the other product issues as well. We too purchased a terrible fridge model RF267 and have been dealing with the ice maker freeze up and water leaking among other things for years. Its appalling to me that Samsung can let this go on and on for years on end. If a company refuses to build a good product and refuses to be held accountable for their lack of knowledge in engineering and complete disregard for customer satisfaction, they should no longer be in business. Bye bye Samsung... The electronic world is far too competitive. Its only a matter of time before what you have dished out comes back to you.

We bought our dishwasher (Samsung stainless DMT610RHS) less than two years ago, in November 2012. Since we bought it, it has leaked (just a small puddle), it often smells, it stopped cleaning the dishes well (the spinner or impeller was blocked) and now the display only shows part of the numbers and the pump doesnt seem to be working. The bottom spinner doesnt spin or have water come out of it- so the dishes dont get clean. The leaking stopped after I cleaned around the seals, or maybe I just moved them as there wasnt really anything there to clean off. We took the spinner out and unblocked it. And just tonight we unscrewed everything at the bottom and cleaned it out. Guess what we found? A plastic part (from the cheap cutlery holders) lodged in the bottom impeller.Now it seems to be working but it is leaking again. And the display still looks funny. Only parts of the numbers light up. I was hesitant to buy Samsung, but my boyfriend paid for it and convinced me that it would be fine. I will never buy anything from Samsung again!! I have been looking for a new oven and always tell the sales person NOT SAMSUNG. Lowes and Samsung both told us that it is past the warranty so we would have to get it serviced. I cant believe they dont stand by their product. I bought a Kitchen Aid dishwasher on craigslist for $50 for my tenants and it is way better than this $600 one.

We bought a Samsung 26-cubic ft. French Door Fridge that was manufactured July 2011. It was installed in October 2011. After 12 months of use, the fan motor broke and the fridge vents iced up. This led to the temperature in the fridge going up, and all our food spoiling. We had bought the fridge through Sears, and had an extended warranty. After 6 weeks, Sears could not source a replacement fan motor from Samsung. We have heard that Samsung only makes a refrigerator model for about 3 years or less, then changes it. They rarely make spare parts, and if they do, they are hard to get. We are going to get a new fridge because Sears cannot source a part for our one year old fridge. Im amazed that such a small part is going to render our fridge useless. What a waste of a fridge, and what a disappointment in Samsung, who we thought would build a good product. This was a $2,300 fridge and should last more than a year, and should have available parts. A very good example of the low quality of appliances these days.

I never write reviews but I came on this site to see if I was the only one who had a problem with this stove. ALAS, I was NOT. We had the same problem with the temperature controls as many other reviewers did. Luckily my husband was able to change a part and fixed the issue. After several ruined meals since I couldnt figure out what was wrong initially. However, my glass top has broken twice in the last year. I had an old GE range prior to this and it lasted forever! It was easily 15-20 years old. I bought this Samsung smooth glass top range when we remodeled our KItchen. (MAybe 3-4 years ago) Loved it! Im not hard at all on appliances. I turned my teapot on to boil water for tea the first time and I heard a loud crack. TUrned around and the entire top had shattered. We had the glass top replaced, which was a costly repair but we liked the stove. The other morning, I had a small skillet on the stovetop making eggs, I turned around and heard another loud CRACK! This time it cracked underneath the skillet and into about four large pieces. SO, I am guessing from what I see here, no reason to call Samsung. We can replace the glass top again but honestly, the money we spent to fix these issues were as much, if not more than, the stove itself. I would recommend another brand glass top stove/oven if youre looking for one.

I like the range as far as it’s performance but after just a few months the fine scratches and the fact that it’s not smudge proof is horrible. I also own a top of the line washer and dryer from Samsung and I’m very disappointed with them as well. Bleach dispenser has rusted, and small part of the agitating mechanism (plastic), broke off after a year. Samsung isn’t what it used to be.

My husband & I have always been happy with Samsung appliances and phones. Our experience with this dishwasher (DW80H993) has been a nightmare! We purchased a Samsung dishwasher at Conns (do NOT shop there!!) and it began to leak within 36 hours. Conns wouldnt replace it because it was more than 24 hours after we purchased it. REALLY? Home Depot & Lowes would have replaced it in a heartbeat. Conns told us to use the Samsung warranty. A&E has been out EIGHT times now and they wont tell Samsung the dishwasher is un-repairable. They keep ordering parts (two parts they ordered TWICE!) and they cant even get the DW to turn on. We purchased the DW mid-January and they tried to fix the leak once. By mid-March, the DW wouldnt even turn on. A&E was at our house AGAIN today and again they wouldnt tell Samsung that the dw wasnt repairable. We have not had a working DW for TWO months now! My husband has told Samsung that he thinks A&E is just stringing them along. Samsung has spent more money on parts and labor than if they just replaced the DW. I deal in Customer Service every day at work. I dont appreciate when people lose their tempers with me. Most things can be taken care of… and you get more with honey than vinegar. So my husband & I have been very patient but that has worn off. We have a $700 ornament in our kitchen. We saved & planned for this DW!!! My husband & I both work long hours and love having our family over on a regular basis. The last thing we want to be doing are a bunch of dishes in the sink. I never feel like the kitchen is clean because there are either dishes in the sink or dishes drying on the counter. Come on Samsung! The DW is not repairable! This has gone on long enough!!

French Door RF26VABPN repeat water leakage issue - Bought this appliance 10/08 & am recently encountering the 3rd problem since purchase which, according to other reviews, makes me one of the luckier owners having had it now close to 9 years. The 1st problem was continued water leakage with ice accumulating under both crisper drawers. I ended up calling a Samsung approved repair center that came out, evaluated the problem and ended up having to order a major part with total repair cost of $450. This occurred in 2014. Then the icemaker started making clicking noises periodically a year ago & finally stopped working. Tech charged $99 to come out but told me I could buy & replace the icemaker myself, which I ended up doing - Final cost $250. As of a month ago, the same problem is occurring with water accumulating under the crisper drawers & flowing out the front. Im not ready to spend another $450 so Im shopping for another refrigerator, anything except Samsung!!! The refrigerator before this model was a Whirlpool side-by-side that worked well over 20 years problem free. Refrigerator bought at Lowes, Gainesville, FL.

Smart auto and Heavy code on DW80F600UTS. I purchased this dishwasher in late 2013 because it was on sale. It was a year later when the Smart Auto and Heavy lights started blinking. I didnt purchase the extended warranty which was a mistake. The dishwasher became something for looks for awhile until I had time to fix it. Once I started fixing it recently, I found many posts on all the possible fixes. I replaced the case break and it still does not work. I see others say to replace the ECS and main boards. I must have pulled out the dishwasher a half a dozen times already trying to fix it. What a waste of time and money. Never buy a Samsung. I think I will also trade my Galaxy S5 for an iPhone just out of principle.

I bought this refrigerator 3 years ago RB195ZASH. It look good but now this thing wont stop at all. Ill stay on the whole time and I notice the ice maker is not working anymore. I just dont want to put more money into it after seeing all this complaints. Now I know what to do. I wont buy a samsung refrigerator again for sure.... Thanks everyone for sharing your experiences, sometimes we have to learn the hard way... bye

4 years ago this month, we purchased over $5k in Samsung appliances for our new home... To date, we have had the ice maker repaired (or should I say a band aid was put on) 6 times!!! Our microwave does not vent any air, our dishwasher goes into OE error at least twice a week and our oven doesnt self clean, it doesnt clean at all! I think Samsung is trying to make us all nuts ! Ive never seen so many complaints about a fridge ice maker in my life... And its been happening for years and over these past few years Samsung is benefiting by gauging us poor consumers who need to pay for repairs because who can afford to replace all these appliances after only a few years ? There has to be something done, its not fair ! How can this be legal, years and years of complaints by hundreds of consumers and nothing is done ? Shame on you Samsung and NEVER EVER AGAIN...

We purchased the dishwasher 1 year ago. From the very beginning this design gave us issues. We called C/S Repair Dept & was told the water wall does not go back to original spot, it auto stops when sensor senses wash complete. Not True!!! April 2016. Dirty dishes, repaired 4 times, motor water electrical leak 3 times. Called Samsung. Was told we could purchase an extended warranty. We told the rep we had problems from the beginning, and for the last several months we have not been able to use the dishwasher. Transferred to multiple reps!!! We are told you can purchase an extended warranty. The first repair company was fired by Samsung, new service company came out 2 times to repair the motor water leak.They came out the 2nd time. Advised they did not seal the motor inside & under the motor. We were told to allow 24 hours for the silicone to dry. We gave it 3 days with the dishwasher door open. Hoping the issue was resolved we ran a load. After 40+ minutes we got the LC* warning light. This indicated water to electric leak, its recommended to shut off circuit to the unit to prevent further damage or fire. Today is Sunday 8-1-16, I will contact Samsung on Monday and the service repair company. I do not expect a resolution. I expect to be told you are out of warranty, purchase an extended warranty or we are unacceptable to help you! BUYERS BEWARE.

I love my washer AND dryer. It’s easy to use, I can see what’s happening with side the washer while it’s cycling. It gives me plenty of options/settings depending on if the clothes are soiled or just need a gentle scrub. And it has a cute bell at the end. I’d recommend it. In fact I already have.

I have struggled with error code with this dishwasher shortly after purchasing it. I owned it for exactly 1 year, 1 month. 1 year warranty was not supported at all. Why do people submit reviews after owning a dishwasher for only 2 months is beyond me. Of course its going to run great! After 1 year they will be singing a different song. Its so quiet now BECAUSE ITS BROKEN!!! I have a 0 decibel DW now, the dishwasher is completely dead. I paid $700 for this dishwasher. I repaired the inlet valve sensor, case assy, and main relay board. I finally gave up after coming across some fine dishwasher from WP on Black Friday. I have a Samsung fridge and its acting up too. I shouldve gotten an extended warranty on both, but it seems, Im reading, that Samsung wont support the products with extended warranties.

Model number rb195bsbb/xaa. The unit freezes inside the back and malfunctions. The ice maker and temp setting has done this many times. Samsung has no answer except thaw it out. It freezes again in a week. Others have the same issue. Can anyone help?

It appears as though the rear of the freezer is freezing up as the fan is now making a noise. The noise comes and goes as the fan blade chips away at the ice buildup. I called Samsung and they suggested lowering the freezer temp to the lowest setting. After doing some research, it certainly appears that the coils are freezing up and the fan is hitting the ice. I also assume at some point the fan will fail leaving my refrigerator useless like it has for so many other consumers. Apparently there is not a fix for this? Many people have spent hundreds of dollars replacing coils then the problem comes back. I also see that a class action suit has been filed because of this problem. Samsung needs to address this issue that they apparently were aware of when selling the refrigerators.

I have a model RF24FSEDBSR/AA. The ice maker repeatedly freezes up, requiring me to take a hair dryer and melt the block of ice thats formed around the internal dispenser. I usually have to do this about every month. Then, I usually have difficulty getting the ice bucket aligned so I can reinsert it. The owners manual says if it doesnt line up to turn the helix on the back of the bucket 90 degrees and try again. Ive tried repeatedly (and not just 90 degree turns) and havent had any luck. I feel like Im trying to crack the combination on a safe! The bucket sits on our kitchen counter until I calm down and regain my patience to try again. Would not get a Samsung fridge again.

We have had a Samsung refrigerator with French doors and all the bells and whistles for 4 years. During that time we have had 3 major issues, first with a lead into the bottom of the refrigerator and now the ice compartment freezes up and has to be unfrozen with a hair dryers, AND, worse, the fan motor freezes up and the refrigerator makes a horrible unbearably sound until I thaw out the ice in the back of the refrigerator again with a hair dryer. Only then does it decide whether or not the refrigerator part will keep cooling--usually it takes a few hours. We have had it with Samsung. Each time we called Samsung and it took a week for them even to call back, and then to tell us they didnt have a service person in our area. We are getting rid of this refrigerator. We had it for four years at our second home, so that we only used it 6 months each year. We did not get the extended warranty because we were warned by locals that we would have to wait weeks for service by Samsung even with a warranty. Looks like they were right. If you look online, youll see many consumers have had the same problems.

I purchased Samsungs top-of-the-line French-door Refrigerator Model no. RF4287HARS and dishwasher DMT800RHS from Lowes in November 2010. The dishwasher broke down within just a few weeks. It took 3 weeks to get parts, then a week later it broke again. Eleven months after purchase, the LCD panel started acting up on the fridge. Some icons no longer work, and the right side fridge door wont seal very well so items dont stay cold.After several frustrating calls to Lowes for service, I finally got a call from their authorized repair person who told me its not under warranty any more. We argued and I had to call Lowes again where I was assured it is under warranty still. I got another call from the service person telling me Samsung told them its not under warranty. And again, another call to Lowes where I am told its under warranty. The next day, I got a call from Lowes telling me that it was never registered as sold with Samsung so theyre using the manufacturing date for the 1-year warranty date. I had registered the appliances when I bought them but Lowes hadnt bothered to inform Samsung.A day or so later I got another call saying Samsung has now been informed of the sale date and that its under warranty. Now I cant get anybody to work on Samsung. Even their authorized repair centers say they wont work on Samsung appliances anymore because Samsung wont reimburse them for mileage for the numerous trips it takes to repair a Samsung product, extreme difficulty obtaining parts, and Samsung is an extremely slow payer. I talked to Samsung and asked if they would pay for the parts if I paid a service person and they refused. I offered to pay the service centers myself and they refused to even come look at it. I now have a $2,800 piece of junk and it looks like Im going to have to sue Samsung.

I have had this refrigerator for 3 years and had 3 services calls. Freezes up, makes loud noises, ice maker has broken twice and freezes up often. Worst purchase ever. Never again will I purchase a Samsung.

Samsung SR2545 refrigerator - In the last two months, we are getting pieces of ripped hose inside our cups when dispensing ice. We have checked all hoses, removed ice dispenser and searched everywhere for this line/hose thats tearing and falling into our cups. Help!

Bought a Samsung Microwave Model ME 21H706MQS. It was installed in January of 2017. The power panel stopped working in February of 2018 immediately after warranty expired. Had it repaired and now in November of 2018 the power panel has stopped working again. Have called several repair personnel who will not even come out to fix it - was told I would be better off to buy a new one and to make sure it was not a Samsung! Also bought a Samsung refrigerator and had trouble with the ice maker. Dont buy a Samsung!

My Samsung fridge quit cooling at 8 months old. I called Samsung for a repair and they fixed it after 3 repair companies coming out. The first two weren’t qualified to repair sealed system units. Finally got the sealed system replaced and it failed 30 days later. I spent countless hours on the phone with Samsung trying to get a refund. After four months with a too warm fridge, and 4-5 hours a week on the phone with Samsung, sending documentation over and over as they continually “lost” documents emailed and faxes, I finally got my refund. After all my haggling, I discovered that tens of thousands have had the same experience with Samsung.

Just installed this Model ME21H706MQS/AC microwave. Turned it on started on fire. Luckily we were right there and caught it. Samsung should be ashamed of themselves for manufacturing such product. We just bought all new Samsung appliances including stove, fridge, dishwasher, washing machine, dryer. All top of the line items. It kinda makes you wonder what sort of crap they are making. Very concerned with their quality control. Bought at Home Depot Peterborough Canada.

Bought this dishwasher May 2014 and there has not been one single load of dishes come out clean... or dry.

Samsung was and still is Shelly known defective refrigerator. I paid 2500 for a refrigerator that started having problems right after the one year warranty expired. Now 3 years later still owe money on a non working refrigerator. Research and news stories show Samsung continues to sell these even after known issues.

For everyone who like me are Stupid enough to purchase a Samsung refrigerator, I have a hint to fix the ice maker. Go to local convenience store & buy ice to load in it. This piece of crap was engineered wrong. After numerous calls & at least 3 service calls it has been out least a month now. I will NEVER buy anything with Samsung.

BEWARE. Had problems from the first week. Leaks like crazy on the heavy wash cycle. After several service calls and repairs we gave up and stopped using that cycle as the issue could never be resolved. We only use the express cycle to avoid leakage. Worked that way for a year. Now we have a computer problem where the key pad just blinks but the dishwasher wont start. Sometimes it works sometimes it doesnt. Most expensive piece of garbage weve ever purchased. So sick of service calls. Going to trash this piece of junk and cut our VERY EXPENSIVE losses. This was supposed to be top of the line. Dont be fooled. Its garbage.

It is unacceptable that a brand new dishwasher model DW80R2031US holding water, causing the unit to smell and practically unusable; and the owner is expected to take out the water manually. This model is defective and even your customer service rep agreed when I called back. There is no accountability by Samsung by not providing any other resolutions for a defective product.

We have had this Samsung electric range for a year and a half (so outside of warranty, of course!) and when heating oven, there is a strong electrical burning smell coming from behind the unit. It doesnt happen if only using stove. Samsung have offered no solution except for ME to pay THEIR repair service $99 for house call, $50 for diagnostic and then pay hourly rate for labor and parts. They offered to pay for parts, but I dont want anything more to do with Samsung products. They are terrible. I wonder if it is even fixable.

Please do not buy this dishwasher (DW80F800uws). I had researched and brought this dishwasher for my own kitchen remodel. I went with a top model and a name brand that I felt was reliable and had great customer service. 14 months after I purchased it it needed a new motor. My warranty had just expired. Samsung paid for the service call, parts and labor. I thought this was wonderful. A company that backs its product.Now three months later the 0e code has come on. Now I have another fix. I called Samsung they stated they would send someone in 4 days. 10 days later I called the company and will schedule appt. for 4 days away. I scheduled this 2 weeks ago. I now must pay for a service call, parts and labor. The system needs to be fixed. I was hoping that a dishwasher would last longer than 14-17 months without repair. (Let me add that it is only run every other day.) I do not believe in throwing things away but if you build a dishwasher that will break down right after warranty is up shame on you. I would rather have them come and take away the dishwasher. Ill wash them by hand. Such a disappointment Samsung. I even called the corporate office - no help there either. Do not buy this dishwasher - it is a dud.

We purchased a new Samsung refrigerator (Model # RF217ACPN/XAA) on December 5, 2011. On July 5, 2012, the refrigerator stopped cooling and freezer stopped freezing. Everything was lost. Approximately 12 hours later, it began to work. Again on July 12, 2012, it has stopped cooling and the freezer stopped freezing. Amazingly, the digital temperature gauges register the temps as in their selected range.

My Samsung dishwasher breaks all the time and never cleans the dishes. Dont buy anything from Samsung. With that many complaints we should file an action class law suit.

Samsung 2.1 OTR Microwave SMH2117S - Sometimes only the timer works, microwave doesnt heat up anything. Sometimes the microwave comes on and go from 60 to 0 in about 10 seconds or less, then shuts off. Tried to pop a bag of popcorn. It turned on properly, then turned off, then on again, then off again, then on again, worst bag of popped corn ever. Of course Samsung doesnt fix their mess up, that bill goes to the customer. I am a customer of Samsung no more. We bought our appliances from Sears, not again. We have only had our appliances for a few years now, they should last longer. Too many complaints about this company.

Ice continually forms around the cooling fan which results in the fan hitting the ice making a loud noise and then the fan freezing up completely. I have had to replace the fan twice and remove the fan access door and de-ice the fan four times. There are videos on YouTube that show how to fix this issue due to the number of times this happens with this happens. Neighbor has the same refrigerator and has the exact same problem. Has all the bells and whistles and looks nice, only problem is the cooling function, the entire purpose for a refrigerator, works intermittently.

Follow up; my frustrating experience with all of our Samsung appliances. Stove Model NE58F97. Fridge Model RF267. Washer WF 328 and Dryer DV 328. Stove has a previous review in Feb. The amount of issues with this stove warrants action by consumers. Doesnt cook! Burns, dries out, undercooks food and anything with fat under high heat will be sucked through the convection fan and turn into a smoking mess. Will not broil anything, try and broil a steak, youll be sorry. The only way you are going to bake a potato is to place it directly on the lower stove element and turn it once. Thats how bad the cooking is. This stove is all flash with zero engineering or consumer testing. The glass top ($); well seems everyone is having problems with the top. Too fragile period! I will be replacing my top after a 1 ounce salt shaker nicked the edge. Looked like an innocent looking edge chip but the first time the large burner was turned on it shattered the top. Design flaw or purpose built? You be the judge, looks suspect to me. Wonder how many glass tops were made? The shelving is horrible, we had an incident in previous review where the locking sliding shelf would lock into place randomly. Looked locked in but wasnt. Rest of shelving just falls to bottom with any weight. Really bad on lower half of stove. Dangerous! Burns! Damaged ovenware! Really! Burners are all over the place with heat regulation. Zero simmering capabilities, goes from no heat to blast furnace. Ruined many high quality stainless pans and Revere Ware to the point they are unusable (warped). Way too hot on high settings. Multi burner has multiple control issues. I do not bake cake goods but I can just imagine the problems with that because it can barely cook a pizza. Warming drawer is worthless (low setting too hot) and makes loud banging noises from heat expansion. Do not open this stove without turning your head away, the steam that shoots out of the front of this stove is dangerous. Cooling fan was dead quiet now has annoying high pitch. So it will not cook, its dangerous, will destroy your property and you will need a new top ($500) around every two years if you are lucky. This is my personal experience. Please if anyone has had a good one let us know! Fridge, well the fridge has performed fair but heres the list. Ice maker way under powered. Has been replaced once under warranty ($). Struggles to dispense or crush ice. Interior shelving horrible. Folding and sliding shelves have a mind of their own and continually cause items to fall out of fridge. Folding shelf was stiff so we tried to stay away from using it. Broke ($) at hinges 3rd time we used it. Front lowest edge of shelf is rounded without lip. Stuff slides off shelf onto floor. Fresh drawer broke the 2nd time ($) we cleaned it. Just hangs loose now. Freezer will occasionally go into steroid defrost mode and you will have an inch of frost on everything (normally a 16th of an inch). Washer does good job washing but screams horribly on any fill cycle. Sign they used cheap plastic on their water fill valves ($) and calcium buildup is slowly clogging it. Washer has the load leveling feature ($) which has gotten sloppier. Dryer does well but occasionally acts like the sensor ($) is going and will leave a damp load. I wont buy any of their products again. They got too big too fast and have turned into company that needs profits and have designed their appliances to be cash cows (that is what the dollar sign represents in this review) for their parts and repair business and affiliates. I purchased my stove through the internet from Goedekers in St. Louis, MO in 2014 and paid $1800. I will not bother with their customer service, they have to be overwhelmed and under corporate pressure to not honor their product from what I have read. Stay far away from their products and good luck finding anything of quality out there today. Our own fault we let this go on.

Our household consists of two adults. In August 2015, we purchased a Samsung dishwasher Model DW80J7550US for approximately $820 from the local Home Depot. It worked OK for six months, then would stop running toward the end of the cycle and display Error Code 3C: Pump Operation Check. At this point in the cycle, the water would stop draining out of the machine and just sit in the bottom of it. We restarted the machine at least 8 times, after resetting it by turning off the breaker, unplugging, etc. Nothing changed. We contacted Samsung, which sent a Samsung technician out to repair what was thought to be a defective pump. However, when the tech removed the machine from its installation site, the problem was a cracked frame in the front left corner (see attached photo), which put the whole door and sensors out of alignment, causing the error code. He wrote on the service form, Frame damaged. Not repairable. We observed this machine when it was delivered, and there was no damage to the frame. Nor was it damaged during installation. In searching, I believe, on this site, there was at least one other reviewer, who had this same problem. The materials and workmanship of this dishwasher frame are so poor and defective, that after six months of light/normal usage, the vibration of the machine causes the frame to crumble/crack. We contacted Home Depot to request that we be able to return it to the store where we bought it and get full credit to exchange for another dishwasher--non-Samsung. Home Depot says they are trying to get the technician to indicate that the damage was not caused by the consumer, but, rather, is due to faulty materials, so that Samsung will credit HD for the defective machine. The process, from what we can see, is moving very, very slowly. Like others, we were bit by falling for the name Samsung, assuming that the quality of the machine was high. So, after paying over $800 for a dishwasher that functioned only six months, due to poor manufacturing, we may be forced to buy another brand, from another dealer, if HD will not stand behind the quality of the products they sell. If HD does not take the Samsung back and allow us to exchange for a different brand, our confidence in ever purchasing anything again from HD will be totally gone. By the way, in the last year, with extensive remodeling of a new house, we have spent somewhere of $100K at HD. The least they could do, to keep us as a customer, would be to exchange the machine for us. Also, from what I have seen of the Samsung reviews, they should stop selling Samsung dishwashers completely.

I purchased a Samsung ceramic top range and cannot say enough great things about it. It works as advertised and has loads of fantastic features. The oven is by far the best convection oven out there. I have bought many Samsung products and have always been happy with the function and quality of them. I truly cant say anything bad about Samsung.

Broke down less than two years old. It’s defective and company knows it. Refrigerator doesn’t keep safe temperature. Back panel freezes up and fan cannot turn. There are numerous complaints about this refrigerator all over Facebook. Costs thousands of dollars and stops working.

We had a broken refrigerator door shelf. I called Samsung and they promised to send me for free a new shelf even though it was out of warranty. Shelf never came. I called back and Samsung said order had been canceled (without telling me) because out of warranty. I said they promised to send me shelf. After several more phone calls and escalations, Samsung said they would not abide by their promise and said I would have to pay for shelf. Also, the ice maker went out shortly after the warranty expired and that costs $500 to fix. Suffice to say, I would not recommend buying a Samsung refrigerator and Samsungs customer service is awful.

Within two weeks of buying our new home, the brand new Samsung Dishwasher (Model DW80J3020US) malfunctioned when we were not at home, spilling gallons and gallons of water onto the floor. This resulted in our hardwood floors buckling and our master bedroom carpet needing to be removed and our entire house needing to be dried out. Samsung customer service took no responsibility for any of this ---- all they would tell us is the dishwasher was out of warranty. This is the one of the most horrific experiences we have ever had with a product ---- this company should be out of business and their customer service sucks worse than their appliances. I wouldnt even rate them with one star. NO ONE SHOULD BUY ANY SAMSUNG KITCHEN APPLIANCE.

There are numerous reviews of this unit stating that the stove burner knobs are poorly designed and can easily be turned on by casually bumping into them. I can attest that this is true. This is why we remove the knobs from the stove when not in use. However, it appears that my unit (NE58F9710WS), with knobs removed, turned on spontaneously and caused a small fire with paper items that were on the stove. There was nobody home at the time, and the damage caused by the fire was minimal. My range hood must be replaced, and smoke damage occurred throughout my home. It could have been much, much worse. So far, Samsung has been cooperative and has agreed to repair the unit and cover the costs of the damage to my home. I hope Samsung takes these claims seriously and provides an updated design that is less likely to cause fires.

Samsung refuses to honor warranty. 4 door refrigerator RF23J9011SG/AA. [ New ] As a loyal user of Samsung products from 3 tvs, 3 phones, and 2 refrigerators I expected when I purchased my beautiful 4 door refrigerator that I would enjoy the same top quality that I have always had with Samsung products. After less than two years of service, my 4 door refrigerator, that cost over $3,000 has developed an issue. The bottom (Freezer section) is working fine but the top (fridge) section is now hot. Since the warranty on the compressor and associated parts is 5 years I thought that, although anything can have an issue, Samsung would honor the warranty to repair the unit. They did agree to send a technician out to look at the refrigerator so I was pleased that they would honor their warranty. The interesting part is that the technician only removed the inside panel at the back of the fridge to inspect the coil and fan area. The only test that he did was to unplug a temp sensor and plug one in that he brought to see if the compressor would kick on, which it did not. He also took some pictures of the inside of the fridge and sent them in, he said, to a Samsung technician who, in turn from some unknown location determined that the problem is Environmental because of a small section of copper tubing at the top of the coil has some green corrosion on it (Not the Coil itself). I was confused because this is what copper does when exposed to moisture (inside the fridge) and air. The technician told me that he was not sure but that is what Samsung said. He then removed the panels covering the electronics on the back of the fridge, tested absolutely nothing other than seeing if the LED lights were on and then told me there was nothing that he could do because it is from an environmental problem.The problem with this theory is, #1 copper turns green when exposed to air and moisture, very common and expected. Secondly, if it were an environmental issue then the copper lines on the back of the unit leading to the compressors (there are 2, one for freezer, one for fridge) would be corroded since they are ACTUALLY exposed to the Environment and off course, they are not corroded but look absolutely new. Fast forward today, one week later, and I paid Mr. Appliance to come out and actually diagnose the fridge issue. The problem is that there is an issue with the compressor. And, as I expected, they told me that the idea of environmental issues causing this is absolutely ridiculous. They did, however kindly offer me an estimate of almost $1,000 to repair it. Very disappointed with Samsungs handling of this situation, by the attitude of the tech they sent out, it almost seems as though they intended to find any reason possible not to honor their own warranty.

I have purchased Samsung refrigerator model RT26ZBSS1/XTL on 2009. After using for 3 years it started giving trouble like cooling issue. I have reported this issue to their service engineer and he has replaced the thermostat and other item for the same. After using for two month it has started giving the same problem. I request other customer to not go for Samsung product.

We bought a Samsung side by side 25.6 CU FT refrigerator on 5-6-10 (serial # JJ5Z4GBZ400545J; model # RS261MDBP). We didnt have it a full year when he had to call for a repair service man to come out because the unit wasnt cooling and all the lights on the panel were all lit up. Something in the panel went out and had to be ordered. Then the last week in December we were having a birthday party and we had a house full of guests and had to buy 6 coolers for the party food as well as all the food we already had and I was never so embarrassed in my life as all my guest had to keep going out in the cold to the coolers for their drinks because the unit wasnt cooling and the freezer wasnt freezing. So I called service department again on January 3rd. After two service appointments, it was determined the mother board had to be replaced. So on 1-17-12 it was replaced and as of 1-21-12 the unit is still not working. I have another service appointment for 1-23-12. I have lost $300.00 in groceries because of this and have to buy ice and use a cooler in January in the winter no less and I have to go to the store daily to buy dinner, which is very costly not to mention very time consuming. I have two elderly and 5 babies under the age of 5 and that is so inconveniencing them as well as the rest of the family members and very costly. This is the absolute worse experience we have ever had. I will never again purchase any Samsung products and will tell everyone about this horrible, embarrassing, very costly experience.

I redid my kitchen in 2015, so I needed all new appliances. I loved how the Samsung 4 door French door refrigerator looked and I researched and others seemed to love it...clearly, they didnt wait a year after to review. A year later, it stopped cooling. I had just made a Costco run so both the fridge and freezer were at max capacity. All that food had to be tossed. I called Samsung and they sent someone out a couple days later. It was a fuse that blew out, literally took him 15 minutes to fix. Fast forward to 2017, the fridge makes a loud humming noise like a plane taking off and water drips from the water/ice dispenser...found the problem online. It is a known design flaw. The back freezes up, so that is the humming noise. I look online and everyone says to thaw out the fridge. Ok, I do that and reload all the food...again. A few months later it happens again, however, this time the ice maker is also so frozen that no ice dispenses...oh, and the water STILL leaks out. I research...again, known flaw, but this time its the rubber seal isnt tight enough. So, thaw out the fridge. Again this works for oh...about a month. Then it happens again. I literally just defrosted it again 2 days ago because everything was frozen up. Today it is humming LOUDLY. I will NEVER EVER purchase another appliance from Samsung. There is a class action lawsuit pending concerning these issues, FYI. Unfortunately, I also have a dishwasher and washer/dryer. So far, so good on those appliances. Do NOT purchase a Samsung appliance. Period.

I remodeled my kitchen 4 years ago and purchased all new Samsung appliances. They were magnificent looking! However, the microwave touch panel malfunctioned after just a few months and went completely black... no lights. Samsung repaired it due to a recall on the panel. Now four years later it is out again! I had to purchase a new microwave today... NOT SAMSUNG. The range already has one malfunctioning burner so now Im down to 3 burners. The refrigerators ice maker stopped working after 7 months.... cost $450 to replace. Samsung only guarantees the ice maker for 5-6 months. Only Samsung repair people can fix your appliances because no one else can get the necessary parts, so the repair charge is double that of other appliance repair businesses.The dishwasher cleans horribly and leaves grit in EVERY glass/cup. The welded stainless steel walls of the dishwasher came apart and my husband had to repair them with rivets. I refuse to spend another dime repairing Samsung products. I will gradually replace them when they break completely. STAY AWAY FROM SAMSUNG!!!

Less than two years old and it has never worked properly. 70 degree drop in heating. Takes 30 minutes to heat up. Samsung fixed once and broke again in less than 6 months. In process of replacing entire parts of oven and new board. Samsung repair came out and told us he did not have the right parts, that the phone people did not tell them the right things. Stay away from Samsung.

Well from all the other reviews, I guess theres no need in calling Samsung customer service. I have the same problem. Came home and fridge was warm inside. It was purchased in Sept. 2013. Guess Im just gonna purchase something else. Instead of, giving my money to repair men for no good reason. Just to have the same problem down the road. I purchased fridge, microwave, and a dishwasher. Hope the other two work for a while longer!!! LOL. Anyway if you read this before purchase, DONT BUY SAMSUNG!! Good luck to you!

I gave it two stars because it usually works, just not the quality I expected for $1200, and its very difficult to get information from Samsung, even then, its inaccurate. Our front Burner lights poorly, if at all, Rubber bumpers on the bottom of the grates disintegrate, oven takes forever to heat, and now, the clock resets at random and no ones been able to fix it.

Like everyone else who has written a review, I purchased my Samsung French Door Refrigerator two years ago. I realize I am adding nothing new to all of the other complaints regarding this horrible refrigerator. I replaced my ice maker twice and it still freezes up completely. I am now experiencing the second big complaint in that if I use the water dispenser, water leaks and pools in the deli drawer. My appliance service provider explained that it is a design flaw and it simply cannot be repaired. I would never purchase anything from Samsung again.

Did a kitchen renovation and bought a stainless steel 33 inch Samsung rf197 fridge. 3 months later it starts leaking water into the vegetable trays. The fridge freezes up. Everything inside is frozen and ruined. Ice builds up and stops the fan. After defrosting numerous times again ruined everything. Ice in fridge section again builds up and fridge shuts down again ruined everything. Compressor stops working for fridge section freezer keeps working. I am now on a first name basis with the repairman. Compressor stops 1 week before 5 year warranty up on compressor. Have to fight with samsung for repair. 18 months later the second compressor has gone. Enough is enough. Moved my beautiful samsung to the curb (no marks on stainless steel) and bought a different brand.

I am a contractor who has installed over 100 dishwashers. This is the worst installation design I have ever seen. The hot water & drain connections are at the left rear corner of the D/W. The hot water supply line requires a 90 degree fitting (which is NOT supplied). The water supply connection is 3 above the floor & 4 from the left side. The water connection fitting on the D/W is PLASTIC. You have to buy a 90 degree fitting (brass), then remove the BRASS connector nut & replace it with the PLASTIC nut provided with D/W. When you connect the water supply line to the 90 degree fitting, it has to bend at a 90 degree angle to fit in the cabinet opening. The Drain hose is also connected at the rear left hand corner. You are warned to not overtighten the 90 degree fitting (PLASTIC) or it can cause a leak. THEN, it tells you to slide the D/W into the cabinet opening & be careful not to kink the water & drain hoses. It is such an idiotic design that the instructions actually say, Get a SECOND or THIRD person to help you if this is necessary. Once installed you have no way of seeing if the water or drain hoses are leaking, until it is too late. Three days later water was dripping from my basement ceiling, due to water connection leaking and ruining my bamboo kitchen floor. For 46 years I have installed D/Ws with the connections right in front behind the base panel. An easy connection for one man/woman and you can readily observe if you have any leaks. Samsung should stick to TVs.

We purchased our Samsung French Door refrigerator, 4/15, and within one month there was mold starting to appear on all rubber door seals. Im sure Ill be told its all cosmetic, but all the same its very disappointing.

Good day, I am writing to you today in regards to an ongoing issue that I have been having with my fridge and the lack of customer service I have been receiving from Samsung. My transaction # **. My fridge was bought in 2012 and I have been having major issues with it since 2014. In 2014 I had to replace the main board because it completely shut down. A few months later, it started making loud noises and leaking from the bottom. As I had just spent $1,100 on the fridge in 2012 and another $425 in 2014 including parts and labor, I was hoping these issues were manageable. Recently it has not been cooling properly and I have lost a lot of food. I have been in contact with numerous departments within Samsung in the past couple of weeks and I did manage to get someone have a Samsung-approved company come out and diagnose it at no charge. When the company came out, they determined that the fridge needed 6 parts and the total including labor would be $628. I am extremely frustrated and disappointed with this issue as Samsung is supposed to be of high quality and should stand behind their products. I understand that my product is out of the 1 year warranty but lets be honest, Im looking at having to spend a total of over $1000 in less than 5 years on what is supposed to be a quality product. I am seeking help from Samsung in the cost of fixing my fridge and they all say that there is absolutely nothing they can do for me. I am a loyal Samsung customer with my fridge, washer, TV, Blu-ray and cell phones being Samsung. I am in desperate need of help as soon as possible as I have 2 disabled people that have meds that have to be refrigerated and a 2-year old.

Don’t buy a Samsung refrigerator. The ice maker freezes up. It is a defect and they replace with defective parts. The refrigerator won’t hold a constant temp, jumps into 50s without the door being opened or inside overfilled. Water leaks into the bottom of the fridge. Should have stuck with electronics.

For last 90 days we have been trying to get service on the refrigerator which was purchase from Howards less than a year ago. Samsung refuse to provide service. They are the worse company to deal with and their service company is even worse. They keep you online forever and hang up on you. I should of never purchase and I would never buy any product from Samsung. If you would not believe me try their customer service line. They denying the purchase receipts to deny any service. They refuse to verify information with Howard because they do not want to provide service.

Dishwasher never worked well. I complained to Lowes 2 weeks after purchasing but nothing was done. Then the dishwasher stopped working completely. I called Lowes and they had a crew come out twice and try to fix it with no luck. We have been without a dishwasher for over 5 weeks. Lowes said we had to contact Samsung so Samsung could issue a refund back to Lowes. I wonder how much longer that will take?! Another month?

What a mistake buying Samsung... we already have replaced over range microwave as well as dishwasher and now have my range being looked at tomorrow!!! The oven is making a noise that sounds like a plane taking off! The ice machine in the fridge constantly freezes over and I have to use a blow dryer to defrost it to get ice made... Also it is very difficult talking to the Samsung Reps, they dont seem to have a clue what is going on with their products and I found the one agent very rude actually. I tell everyone I know not to buy this product!

Ive had this refrigerator for approximately 2 years and during this time the ice maker has gone out twice. In June of 2015 I paid to have a new ice maker installed as the old one stopped making ice. Just over three months later the ice maker went out again and I missed the warranty date by three days, so Im asked to pay another $495 for a new one. I have had several refrigerators and never had an ice maker go out until I purchased this Samsung. I feel Samsung owes me the cost of this ice maker. Your response to this would be appreciated.

DW80F600UTS - Do not buy this dishwasher! I ignored the bad reviews thinking it would be okay... its not! Since day one it has been pathetic at washing dishes. Now barely one year into it, just past warranty, the leak sensor breaks (there is no leak). The dishwasher shuts itself down after a few minutes and the lights blink. I called Samsung several times to troubleshoot and they were no help. Sears repair came out and diagnosed a broken sensor that costs $120 and $145 to install. That is $270 for a practically new dishwasher. Please save your time and money and do not buy a Samsung dishwasher!

How to fix Samsung microwave SE Code - We had the exact same problem ... SE code out of the blue, keypad wouldnt work at all. I have the solution and all you need is a Phillips head screwdriver, no skill required for the rest. I searched internet, found a YouTube video on how to take the panel apart. Unplug your microwave, follow directions to take panel off - a 5 minute job. Unplug and replug blue and white connectors...easy. Take some rubbing alcohol and wipe off that green ribbon (I read this a lot on other sites). While you have everything apart, wipe down the inside, there was some gook behind the panel so I figured, what the heck. I put it back together, plug it in. We havent had any problems since. Save your money, this is a very easy fix. I feel like the quality of every thing these days is cheap, made overseas **, so having this happen in under 24 months did not surprise me. Im just glad I didnt get ripped off further by Samsung telling me a professional repairman was needed. It was a 20 minute fix from start to finish, maybe less.

I have a Samsung fridge that constantly has fluids in the veggie bins and underneath them. At times it will freeze then thaw and has cracked one of the bins. The company has received a repair ticket in Aug. 2014 and I am still getting the run around about a refund for literally way under price paid ($2300+) just shy of $600 and they keep assuring me someone from a higher-up dept. will contact me today every time I call (they did have a office of the PRESIDENTS contact me but again empty assurance) and just press in extensions till I receive a live person. I have health issues that only allow me to eat organic produce and I cant keep them in the fridge so my health now is struggling and the company is well aware of this and offered a $300 dollar food refund for Aug. till now, but again I havent seen a penny just promises and transfers and the customer service (refund dept.) are rude and has told me I need to pull the fridge out to cut the cord send them a certified package with it and then in 14 Business Days they will issue tour refund but it can take 7-10 business days for it to clear. I would steer CLEAR of Samsung if I were you. Its not worth the frustration they will put you through!

I like the stove, but I bought it with a divider thinking it would make two stoves which is not really working well. When you use the bottom with the top it gets too hot on the top portion. I would not recommend to spend the extra money for a divider.

Water leak inside. 9 years old same old problem. I have to unplug let the ice inside melt. Unload everything. I have no idea how many times I have had to do this. Call Samsung - was told it could not be level (give me a break). Why does it not do it all the time if it is not level, Samsung should come out with a fix for this. Also they told me to call a local Samsung repair, what a joke. I do not think they know how to fix the problem. Why do I want to pay for a service call. UNHAPPY IN TENN.

Buyer beware. Samsung will not reimburse you for out of pocket expenses for repair of their refrigerator. I purchased a French door Samsung fridge in June 2017. I tried to remove the ice bucket. It was frozen, I called customer service, the fridge was only 3 months old. Samsung sent their appliance tech over to install a new ice bucket. The tech said to unplug the fridge so the ice would melt and he could replace the defective ice bucket. I said, Then the meat & dairy products would spoil. I was told to put it all in the bottom freezer, with dry ice on top. I said, Who will pay for the dry ice. Samsung will reimburse me for the cost of the dry ice. Well that never happened. After numerous phone calls I decided to contact BBB in New Jersey to file a complaint. A rep from Samsung did call after BBB sent them my complaint. Well I got a different story from the Samsung rep. Samsung does not reimburse customers for their out of pocket expenses, even if their fridge is only 3 months old. This is a Billion Dollar Corp. I told the rep and Samsung wont refund me $51.00. KEEP AWAY from Samsung appliances unless you want a pile of problems.

Had the fridge for about 9 months and a fan started to make noise, then it stopped cooling altogether... Called the local warranty service and waited for over two weeks. Finally called and they were waiting for almost a dozen parts. Still without the fridge for over three weeks. Then the ice couldnt decide whether to dispense ice or water. It would indicate water then dispense ice. Paid more for supposedly a higher quality product but turned out to be a turkey. Never a Samsung product again.

I purchased Model number RF263AEWP and we have been dealing with ice in the fridge under the crisper drawers. Samsung has not fixed this issue and it appears to be affecting a larger number of their refrigerator. I am disappointed in that I thought I was purchasing from a reputable company, but in viewing the number of complaints and the large number of models affect, I will no longer purchase Samsung products!

We just bought new Samsung appliances from Nebraska Furniture Mart. Weve had them for 1 month. Last week, the fan on the microwave started coming on by itself. After reading these reviews, I dont even want these appliances. SMSGA-ME18H704SFS/AA-Otr Micro 1.8 Cu.

Bought my refrigerator model rb195acbp/xaa about 3 yrs ago. When I got it the ice maker scare the soul out of us. Extremely loud. Recently it stopped cooling from freezer and regular fridge compartment. Lost about 120 worth in groceries. They sent in a tech to fix it. Worked for a week or less and lost again about 80 dollars worth of groceries. Called them again. They said I have to pay about 120 for a tech to stop by. I cant believe this. I was a Samsung buyer. Bought Samsung cell phones. I have bought about $5,000 worth on brand new tvs and now I get this. Looking at all these reviews I guess Im not the only one having issues. Really Samsung... Never buying a Samsung product again...

RFG297AA/XAA - My wife purchased this fridge from Lowes 03/09/2009. We had a problem of water pooling and freezing the deli tray to freezer. I finally removed back panel to take a look at frozen coil. There is a drain so I am not sure why water is draining to interior of fridge. After reading comments this is definitely a common problem for Samsung fridges, but when speaking with customer service they do not seem to have any knowledge of problem.

I just moved into a new house late last year and it had a fairly new Samsung Over-the-Range Microwave Oven installed. This was working fine for the last few months until one day, it started giving us an SE error on the display and none of the other buttons would work. Initially, this would go off on its own but would then come back and until one day, it came back and just wouldnt go off. We browsed the internet and found that there was a whole sea of people that have reported this issue and turns out that it is a quite common problem. The microwave has just passed its warranty and Samsung now expects us to pay for the service and parts if they fix it. Considering this is a common problem faced by so many people, I think they should do a recall and get these fixed for everyone. The model I have is SMH9207ST. I would not recommend anyone buying these Over-the-Range microwaves from Samsung.

Updated on 06/24/2020: I called a technician to look at the stove. He told me that the repair would be $325.00. That is more than half of what I paid for the stove. I strongly suggest that you leave this piece of work at the store. Calling their service department is close to useless. They are inefficient and the bottom line is that they do not care about their customers. You can tell how much they care when you read the responses that some of the other customers left. I am the one that reported that there was a gas leak from one of the valves.Original review: Please do not buy this stove. I have had the stove for less than 3 years. In that time 2 of the knobs on the stove have broken. I did glue one of them back together and I will probably get the other one done too. On Sunday the gas valves were working fine and on Monday morning one of the valves froze in the on position allowing gas to escape.This is also what caused the second knob to break. I did not notice that there was any gas still escaping, but when I checked again, I noticed that the burner had lit. This could have resulted in my dying if it would have happened at night and if I had gone to sleep. Better safe than sorry, leave this stove at the store. It should not even be there.

My freezer would not freeze the contents and I called a repair company. They have been back 5 TIMES so far and the problem still exists! They have informed me that Samsung (unlike other manufacturers) do not have a technical support group to help identify problems for their refrigerator products. This really sucks and I will never ever buy another SAMSUNG product that does not offer tech support for the product I am purchasing. I have now been without a working freezer for nearly the entire summer. Shame on you Samsung! If you cant support your products with tech support, dont try and sell them to us in the public sector. I am extremely angry and will share this with everyone that I can.

If I knew then what I know now about the poor workmanship on this unit I would have not purchased a Samsung. Of all the refrigerators I have purchased over the years this one is the worst. Ice maker constantly freezing up, water leaks under the crispy drawer and freezes up to a point where we can’t open drawer. Need to remove drawer and chip away the ice to free the drawer temporary until the need to break away the ice again, about once every 3 to 4 weeks. Totally disappointed with my Samsung refrigerator and would not recommend any of my friends or family members to purchased one.

My husband purchased the whole kitchen group less the dishwasher from HH Gregg before they went belly up in 6/2017 with a 5 year warranty ($500) EXTRA! The icemaker stopped producing ice in Oct 2017. Called warranty dept. They sent out tech and he thawed out the underneath of the icemaker. Stated there was no replacement at the time. We could deal with it and hoped it fixed it. In 2018, it started the same thing, NO ICE and frozen up again. The warranty dept sent techs out on 3 different occasions that year, still NOT WORKING properly. The warranty dept said there was nothing else they could do and we would be getting a refund check in the mail.We received a check for $1400 from Samsung this year, called and asked why not a full refund, were told the techs that had been sent the 4 trips to REPAIR totaled the balance of the total cost of $2500 we originally paid for the refrigerator. This is a beautiful Black Stainless 4 door. I totally loved it from the start but I HATE IT NOW AND WILL NOT BE PURCHASING ANOTHER SAMSUNG ITEM! So we lost out on over $1000 and still have a broken refrigerator!