We have had a recurring problem with water that turns to ice in our crisper drawers. In the past month we have had 5 technicians come out all say the same thing, the drain line gets clogged and frozen causing water to overflow into and below the crisper drawers. The fix according to Samsung was replacing the back panel of the fridge, the evaporator panel I believe. We replaced that, in less than two weeks, we had water back in the drawers. Luckily we bought the extended warranty through Lowes but had spoken to a representative at the store that suggest we call Samsung directly. I tried that tonight, after two hours on the phone, I was asked what I expected them to do. Our unit was out of warranty (its three years old), and according to them this is not a known problem whatsoever. In fact, they even told me that there was NO record of this being reported to them at all. Even after explaining to them that I had found multiple reports of the same issue, and even on their own website have found consumers asking why they are having this exact problem was still told there was nothing they could do but CHARGE me for a service call to come and take a look at the unit. After this experience, I will no longer be purchasing any Samsung Appliances and will strongly influence any family and friends from doing so as well. Their customer service is not up to par and it’s apparent that they don’t really stand behind their product or the consumer that purchases their product! The Model Number that I have purchased is RF217ACRS which is now listed as a support product on the Samsung website which I am assuming means they are no longer selling this particular product! Buyer Beware when purchasing a Samsung Refrigerator!!!

I bought a new fridge five days ago, with a lower freezer, model RF4287HARS. It was plugged in by the delivery tech and set to specific settings. The same day, water began to build in the vegetable bin. We cleaned it and shortly afterwards, moisture was building up. Samsung is lame at acknowledging fault and the extended warranty is quick to remind me that the manufacturer warranty is in effect. I will drop this pretty, but lame product made by Samsung, in the store today.

I purchased a French door in 5/15. RF28HMEDBSR. Ice maker leaks, froze up, stopped working. And now it is not cold in refrigerator. It was making a loud noise. Then it just quit, I paid almost 3000 for this refrigerator and I can’t afford to buy another. There is ice in back of maker wall. Thick. Where is the class action suit?

Purchased new Samsung refrigerator only 3yrs. old, 1) Ice maker not working. 2) Changed water filter cartridge and water is leaking inside the tray. Called their tech. support. Told me to reset inside button for icemaker, No luck. Tried 5 times and check the temp. inside area, all good but still not making ice. 3) Several times inserted new water filter cartridge, still water is leaking. Called Tech. Told me I need to replace defrost sensor, icemaker heat probe for drain, total: cost $320 to fix. DO NOT BUY THIS MODEL: RFG297HDRS/XAA. I will never buy Samsung product, GE is excellent experience I had. Lasted for 17 yrs. no problem and was working condition. Now this Samsung is not good, spend $1800+tax from LOWES.

We have owned this unit (Samsung rf266aers refrigerator) for six months and it has issues with the water dispenser leaking. Samsung is willing to buy it back, less taxes, and send me a check. However, they want the serial number sticker and they want me to cut the power cord. After speaking to them a few times, I cant trust them. I need to know that this will be refunded before I buy a new one. Does anyone have the office of the presidents number?

We replaced all of our kitchen appliances (Refrigerator, dishwasher, gas range, microwave) with Samsung appliances in Dec 2016. We reviewed the CR book and thought we picked a good one. Should have looked on here first. The ice maker froze up on Christmas Eve and then again in mid-January. We bought the 28 cu ft french door with bottom freezer. The ice maker is inside the refrigerator. The water leaks down behind the ice bucket and freezes around the mechanisms. It wont dispense ice and makes a loud knocking noise. The ice bucket is also nearly impossible to get out when this happens.We called Samsung for support and all 3 (yes 3) calls were handled horribly. They dont support their products or have a care in the world about providing customer service. The only way to resolve the issue... remove everything from the freezer and refrigerator and defrost it. This appears to be an ongoing issue and I am not looking forward to owning this refrigerator for the years I expected to. I understand appliances sometimes have issues and my 1-star rating of the appliance is largely geared towards the awful customer service provided by Samsung. This is an expensive item that I ensured had a warranty when I purchased it. I expect it to work and if it doesnt work properly and is under warranty I expect it to be repaired. Buyer beware.

Samsung 5 burner gas stove cost approx. $700. Love the 5 burners on the stove. The middle burner is great for simmering or keeping something warm. With having 5th burner I can keep gravy warm while preparing the rest of the meal. Also good for boiling water for eggs. It pays to spend a little more on a good quality stove. You don't want to have to buy another one in two years.

I purchased a French Door Frig. from my local Lowes (RF265ABWP) for $1,600 and not dreaming I would ever need another frig. I didnt purchase the extended warranty. Twenty seven months into its life, it is now dead-- refrigerant leak which took the freezer first and then the frig. Samsung wants to charge me another $100 on top of all the food Ive lost to get a second opinion from their tech. Their customer service and their product stink. I wouldnt ever tell anyone to buy Samsung and they are not customer service oriented.

The automatic ice maker/water dispenser on my Samsung French door refrigerator growls when dispensing water. When I visited with Samsung customer service, they told me to change the filter - which I did. Two days later it began to growl again. Its very distressing to purchase an expensive appliance only to have it malfunction after a few weeks usage. I would never purchase another Samsung appliance!!!!

Have had this microwave 2 yrs. It seemed to have issues right away. It runs with the door open! Im sick of calling to get the dang thing fixed! 6 times! They should have just replaced this!

We had the absolute worst experience with Samsung. We called because our freezer was 2.5 years old and both ice makers broken in addition to the freezer. Our freezer wasnt staying at the correct temperature. I called to see what, if anything they can do. They advised me that there is no warranty. I requested the information for an authorized Samsung repairer (they did not offer). I was told that I would need to call and set up the appointment since I was no longer under warranty. I expressed how disappointed I was that our refrigerator was broken and was under 3 years old. He continued to reminded me there is no warranty so that was the end of that. I then called the number provided by the Samsung representative and did not speak with anyone. I chatted with a representative over the internet and explained that I could not get in contact with them and explained that I am loyal customer of Samsung for over 10 years and am in need of assistance. He could not do anything other than tell me that my warranty has expired and that I should call the number provided. I called a total of 4 times and left 2 voice messages. I then contacted via chat to beg for help and he then provided a number to Samsung Emergency Help. However at this exact time my husband was at the house with an unauthorized repair company because we have now been 4 days without a refrigerator and have a house of 6 to provide for. The emergency repair representative said that they cannot help because an unauthorized has touched our appliance.The unauthorized repair man confirmed we had a freon leak which was the reason our temperature was not right in both the refrigerator and freezer compartments in addition to having broken ice makers. The Freon had a 5 year warranty and when a supervisor called me back she said I should have looked at the manual and that that was my responsibility. I reminded her that I told the rep I spoke with everything and I am not too savvy when it comes to diagnosing issues with my refrigerator so I did not know it was the freon, I clearly communicated that the freezer and refrigerator temps where not right and the original rep I communicated that too agreed but still told me I have no warranty so I believed I had no warranty.I was repeatedly blamed for not arguing with the rep about the freon and warranty issue. They blamed me for getting a unauthorized repair man, They said I should have kept calling them when I got no response from their authorized repair facility. The chat rep disconnected/hung up on me (still had questions), when I asked to speak with the supervisor - she stated, You actually spoke with my supervisor already, and went on to explain that her supervisor passed it to her to handle when I requested a supervisor and that I could not speak to anyone else. The supervisor blamed me for not setting an appointment up through them (even after I told her I was clearly told that I have to do it). I did not raise my voice nor did I at anytime use vulgarities or insult anyone that I spoke with.I reminded them that I was a loyal customer with over 14 Samsung products that includes appliances, phones, media equipment, and tables and it meant nothing. I suggested they at least give me a coupon to purchase something else and all was denied. I cannot and will not patronize a company that has such bad service. I talked to Samsung 3 times by phone when I called, 2 time when a supervisor called me, and 2 times by chat and I did not have an acceptable experience. I feel as if the product was defective if everything broke within a week of each other and it was only 2.5 years old. Terrible Service, no I am purchasing a new refrigerator and will not consider a Samsung product again.

We purchased a Samsung French Door refrigerator six months ago. Since then, we have had a service call on the ice maker (which was not screwed into the mounting and fell so you couldnt open/close the freezer door). Today, the food was melted and the refrigerator warm. Lights and temp gauges showed it was working properly. Spent 45 minutes on the phone with Samsung to get authorization of warranty to call a local appliance man. Now they will not even give me a date when it might be fixed. They will call me when they are available to come to my home. Best guess is four days away as the soonest!!!The appliance is not worth the money, and the service and warranty are definitely not customer oriented! I would definitely not recommend a Samsung, and will NEVER purchase again!

Samsung slide in electric ranges have a design flaw which makes them fire/burn hazard. If you just bump the burner controls they immediately go to high heat. Unnoticed it causes fires and personal injury. We had a fire. I contacted Samsung several times and they will do nothing. Please read other reviews on Best Buy site regarding Samsung slide in electric ranges. They will support my claim. I bought my range from Home Depot and they will not let me return it.

We bought our Samsung microwave model SMH8165W on Feb 23, 2011. I know this b/c I actually registered online w/ Samsung to get the extended 1 year + 3 month warranty. They have engineered their microwave to be built to last barely above a year. Let me say, it is beautifully designed and at an inexpensive price point. It was the best deal at the time. It had features that we NEVER used - like, any of the snack features. My husband still loves it.... BUT... within a year, one of the LED legs blew out in the first number. We ignored that. It wasnt big enough to bother, you could still read the number. Id already misplaced any paperwork. Now, on Feb 18, 2014 - almost 3 years to the day that we purchased our Samsung we have another interesting error. Our under microwave light that goes from On, to Night light, to Off.. it always stays ON. One of the lights blew out so we changed it thinking that maybe that was the problem. Nope, both bulbs now burn brightly. We are out of warranty. We wont be buying Samsung again. We actually need a light on at night to cook, being in a dark kitchen. So in the meantime Im buying a set of 3 stick on LED lights for $6 on Amazon. One LED light will last 1000 hours. Lets see if it outlasts the Samsung.

Samsung Refrigerator RF4298HARS - Love the look, functionality and space this refrigerator has to offer... EXCEPT the ice maker is so loud, when it drops it literally scares you. My husband and I have been startled out of sleep. We now turn the ice maker off before we go to bed. We have had friends over who have heard the ice maker and commented on how loud it is. For the amount of money we paid for this fridge, the noise is aggravating.

Bought Samsung fridge in 2011, bottom freezer, french doors, model RF217ACRS. In November 2013, 6 months ago, water started to appear in the vegetable drawer. I had it repaired for over $300 and the technician told me that it was a design flow and that he has seen dozens of Samsung fridges with this problem. Last week, the problem surfaced again. The technician said he had implemented the repair recommended by Samsung and that he can do it again, but theres no guarantee it wont happen again. Needless to say I cancelled the service as I dont want to pay $300 every six months. Im waiting for Samsung service to get back to me...

I purchased a Samsung RF263BEAESR refrigerator 3 years ago because I thought Id get quality and good service. While the ice maker froze and the service person fixed it by using a steam gun it happened again. Easy fix though, since I have a hair dryer. Last week the handle came off the freezer drawer. I had purchased a store warranty that is still in effect; however when I called for service the representative said handles are not included in the warranty. I called the Authorized Service Company who sent a repairman out charging us $75+tax. He said that this model has no way to replace the handle and the only solution is to replace the whole freezer drawer at a cost of $465 and another service charge which means a total cost of $625. The repairman said older models had an access at the top of the drawer which would allow such a repair, but the new models do not have this handy option. To me this is a design flaw that requires the customer excess cost.

Easy clean and performs well. Both the induction range and oven are fast to temperature and cooking abilities. The food is always cooked to perfection. My family and guests enjoy the meals cooked with rave reviews.

I have read other reviews and I am horrified to find that we are not alone in our experience. But what is even worse is that we bought our Samsung Range in late 2010 not because our 30 year old oven didnt work, but because I wanted a new sleek glass top. In Dec 2011, we also experienced the sizzling sound immediately followed by a loud POP and then black smoke and flames coming from behind the controls. After going the rounds with Samsung customer service etc, we finally got someone out to replace the motherboard at the cost of a service call for us because even though it had been just over a year, our product was out of warranty because it was manufactured 3 years prior to our purchase! Whatever!Then, to make matters worse, while baking a cake today (nearly 6 years later), DEJA VU!! It happened again. Exactly the same as the first time. So here I did waiting for a return phone call because I told Samsung I wanted them to get their dangerous piece of crap out of my house before it killed my family, of which Im certain its capable of doing. I will NEVER buy another Samsung appliance and not only will I not recommend them, Ill also try to convince anyone thats thinking of getting one, not to!

I gave it two stars because it usually works, just not the quality I expected for $1200, and its very difficult to get information from Samsung, even then, its inaccurate. Our front Burner lights poorly, if at all, Rubber bumpers on the bottom of the grates disintegrate, oven takes forever to heat, and now, the clock resets at random and no ones been able to fix it.

Just purchased less than one year ago. After 3 months the freezer frosts my things so badly I cant identify what is what. Then the ice maker stops making ice from time to time. I called and they sent out a service guy. He said it was normal. I accepted that but then it got worse. I called Samsung cust. service and sent them pictures. They said I would be able to get a replacement fridge. They gave me a reference number to give to Best Buy. I did that and Best Buy said the number did not work. Whatever that meant. Since then I have called every month for 5 months and they always give me a bogus number. Yesterday I called again and they said I would be getting a call from their executive customer service center within the hour with a correct number. I never heard from them. Samsung has lied and lied to me and given me the runaround. I will never buy a Samsung product again.

My ICEMAKER on the French door models of Samsung has been terrible. So bad that its starting to rust the outer door where water has been dripping down from the ice dispenser on to the outer door. Called and they said it would cost me well over $300.00 to fix it. They didnt say anything about the rust on the door. Even though the warranty is up, this is crazy. We just had a service guy come out on yesterday about another issue with the TwinCooling Plus panel on the inside back wall. That was $309.00. Three hundred here and three hundred there adds up to a lot. Also the warranty on this is only for a year. Have a lot of Samsung TVs and washer and dryer. But this will make me think twice on Samsung.

Samsung RB194ACW/XAC - I purchased this stylish, freezer on the bottom, Samsung refrigerator in mid-2010. After two weeks, the digital temperature display panel on the front was showing errors in the shape of the numbers and some bars of color were missing. The fridge seemed to be operating okay, but a year and 2 days after purchase, the refrigerator portion of the device began to stop cooling. The temperature readings on the front were whacky-looking and the inside of the fridge was clearly warm and foods began to spoil. The fridge was on and running, but there was no cooling effect. This started on Thanksgiving weekend, with a large family meal on. The freezer (on the bottom of the unit) was still working. A call to Samsung Canada was very unsatisfactory. I was told, curtly, that the refrigerator was past its warranty and they would not help me. The warranty was two days expired. I called the store that sold it to me. No help there either. I paid a private appliance repair company $340.00 to have the sensor repaired and a new temperature digital panel installed. It took 2.5 months for the parts to come in and three visits by a repairperson. The first two digital panels arrived in the wrong color. Today, less than two weeks following the repair, the fridge is again not cooling. The digital panel says it is 4 degrees in the fridge, but its very warm in the fridge and food has again begun to go off. The freezer still works. I removed the back protective panel and found the fridge coils completely iced up and the tiny plastic fan that is supposed to move air over the coils is encased in ice and inoperable.I guess Ive been dealt a lemon. I will not have this fridge repaired again. After reading many identical complaints on this and other sites, I realized that Samsung has produced a refrigerator system that has known functional defects - which they continue to market and sell to unsuspecting customers like me. Ignoring customer complaints and providing no follow-up or interest in customer satisfaction is the Samsung way when it comes to their flawed refrigerator design. I will never purchase another Samsung product as a result.

Shocking experience with Samsung fridge. Fridge delivered yesterday after two days of waiting. Turns out it is not cooling. Samsung is telling me I have to wait another 3 days to get a technician check it. I dont want to ** get it checked!!!??? I want a replacement!!! I cant talk to a manager. People answering the phone barely speak English. Worst customer service ever! Stay away from Samsung fridge if you want peace of mind!

Bought a Samsung rs277 side by side from Lowes approx 5 years ago. Was a scratch and dent floor model at Lowes and was a very good discount. Ice maker problems started within first year. It makes ice but wont dump it into tray unless you press button on ice maker. So far havent had much luck finding out online what I can do to fix this. For awhile it would make ice then quit until you pushed button then would make ice again for a few days then have to press button again. After 4 years it now will only dump ice if you press button. At almost 5 yrs old fan inside fridge got loud. Found some info for different model Samsung online about this problem being from ice build up. Although the info I found online was for a similar type side by side Samsung my model rs277 did not come apart the same way. Keep in mind these are supposed to be frost free units. You need to take all the shelves and drawers out and loosen back panel.Used hair dryer to defrost a bunch of ice on cooling coil. The ice had built up to the point where it was interfering with fan and blocking drain hole. So besides the noise there was water occasionally leaking out the front. Defrosting took care of noise and water leak but it will be back since the thing should not have needed to be defrosted. There is some type of sensor that tells the brain when to defrost and a heating element to defrost. Not sure which is bad. If someone knows how to test the sensor or how to fix the ice maker so it will dump ice please email me at **.I had an Amana side by side for well over ten years. I ordered it without an ice maker so that never broke. Some of the plastic parts inside the fridge did not hold up so well and the door gaskets were coming apart but in over ten years I never had to tear it apart to fix something. Until I got the Samsung I was not so happy with the Amana because of the cheesy plastic parts. The Samsung has made me wish I had the Amana back. It was still working when I got rid of it and was over 10. Not happy with samsung.

The white finish on our 2 1/2 yr old refridge started blistering near the ice/water dispenser. It has been dry there the whole time. This has now been going on for several months. Now there are black spots in the blistering. I have taken photos and emailed them to Samsung. Samsung has refused to pay the approx $600 for a new door. They claim its cosmetic. When this same machine was less than a year, the panel on the dispenser went out and was replaced under warranty. All in all, were very unhappy with the fridge and even more unhappy with Samsungs response. I would never recommend Samsung and would never buy another product from them. Attached is one of the early photos. Its worse now.

I bought a new refrigerator (Samsung) three months ago but its not working properly. I reported to the dealer; they are not responding. Please resolve this problem as soon as possible.

I purchased model # NE595ROABSR. When the oven is on 425, the front lip of the stove is scalding hot. Service Company came out 3x. The temperature on the outside read 227 degrees. The technician said he has never had this issue before. After consulting with Samsung, they determined that there is Nothing Malfunctioning. Really! When the oven is on, you cant touch the front lip of the stove or you will burn your hand as I did. Remember that the technician is being paid by Samsung. They will hear from my attorney next.

Samsung Dishwasher doesnt do a thorough job in cleaning even when set on long cycle and short cycle takes too long. I pretty much have to clean the dishes before placing them in washer and I use name brand dishwasher detergent.

We bought this 3 1/2 yrs ago. After the first year we had to replace the flap on the door. $350. Last month we had to replace the circuit panel, $350. Now we need to replace the ice maker. $120 plus service call. Very disappointing. This refrigerator cost over $2200, you would think they could make a good product.

Over the last 2 years I have purchased 3 Samsung appliances, a microwave, an electric range, and a dishwasher. Each had had quality issues. The microwave runs fine but the door handle completely pulled out of the door. We dont even use it very often. Its 2 years old so I know from my experience with the dishwasher that I wont get any help from Samsung for poor quality. The dishwasher is high end model. The pieces holding the upper rack are plastic and dried out and broke within months following the purchase. The company replaced them once but when it happened a second time - because the plastic once again did not hold up - no replacement because it was outside the warranty date. Really? This is a quality issue and should be fixed completely. For now tie wraps hold up my top dish rack. So much for a $900 dishwasher. Finally the range. It is hit or miss whether it holds the set temperature and doesnt necessarily get to temperature if using one or more burner. Ive had it with Samsung appliances. Never again. The only samsung product I can honestly say Im happy with is my phone. Samsung appliances look nice on the outside but are made of poor quality materials. Samsung appliance department should meet up with the electronics department for a lesson in quality.

I bought my fridge June 2010. It is a very large double door stainless steel model with deli tray, freezer on bottom and cost $2700 from Lowes. A few months ago, I noticed water on my floor, so first thing that came to mind was the kids are playing with water dispenser, so I locked it. That did not solve the problem so I was not sure of what to do since it was not a large amount of water. Then during my routine cleaning, I had a burst of energy, and decided to remove the deli tray completely and that is when I noticed a huge amount of water! I could not believe it! Where was it coming from? No visible leaks, cracks and nothing. I tried for weeks to find someone to come out, with no luck. I finally called Lowes and they sent someone from A&E who told me that my fridge was not properly leveled and water that is suppose to drain down is leaking forward. It popped me $216 to level my fridge. I was burned but thought it was better than $2000 for a new fridge. I checked it today (3 days have passed) and guess what? A huge puddle of water under the deli drawer! I called A&E and they said that they will come out, and waive the service fee but I will be responsible to order new parts. Are you kidding me? I just gave you $216! Never again will I buy Samsung. I wish I knew about this site before dropping big bucks on a big piece of **!

Beautiful stylish look, silent operation, and gets dishes clean, powerful enough for even the toughest of stuck on food, and no spots on glassware, yes it’s pricey but it looks good and does what it’s supposed to. And the best part is it’s backed by Samsung customer service, and customer service is the key factor for me.

I purchased this fridge because it was the best looking fridge on display at Lowes. I know now dont buy something based on looks. We had problems before we ever got it on. The ice maker didnt work on it as soon as we got it moved in. It was still under warranty then so they sent out a repair man to install a whole new freeze door because the ice maker is in the door. Even the repair man said they have more calls on Samsung than any other fridge. FYI, he said that Whirlpool is the best one to buy. We bought the whole kitchen set; hopefully, the rest last a little longer than the fridge. Needless to say, I will never buy Samsung again. Horrible product.

I bought a Samsung Refrigerator with cold water dispenser, ice maker & deli tray drawer (Model # RF 267ABRS) in June 2009. It is 7 years old and, to its credit, it keeps food cold enough (set at 36 degrees) and has never needed a repair - but I wouldnt buy another one.My chief complaint is the darn replacement filters because: (1) they a pain to install (I am not strong enough to apply the necessary torque that is needed to remove & install the filters so my husband has to do that part) and you have to remove one of the shelves which means taking all of the food off and putting it all back, (2) it takes 2 people to change a filter because the new filters must have water run through them for 5 long minutes, so one person stands there holding a hose and funnel up to the water dispenser while the other person holds the other end of the hose over the sink for the water to drain, and (3) the filters are sealed units so you cant clean them yourself and they have to be replaced twice per year at about $50 a pop (although I just found that Amazon has them for about $37). So far we have spent $670 on replacement filters - on top of the $2500 we paid for the fridge. This is nuts.Also, the white plastic trim on the shelves is beginning to get marked up and there doesnt seem to be any way to remove the marks. The stainless steel exterior, the only kind they had in stock when my old fridge died, holds fingerprints and requires continual cleaning. And the ice maker does leak although we found if we remove the ice holding bucket and push the ice toward the rear (away from the door dispenser) before putting it back in, it stops the leaking - until the next time you use ice dispenser. Poor design. In all, this refrigerator requires too much maintenance, too much hassle and considerable ongoing expenses. Ill buy something else next time.

I purchased my microwave in 2010 Serial # J4LVMOSC00753V. After about 2 years I got the infamous 5E error. I found information on the internet as to how to repair it myself. When I opened the front of the unit to access the inside of the control panel, I found that the hot wire connector was melted. I must have been very close to a fire! I replaced the connector and dried the wires to correct the 5E error. The 5E error reappeared again after a few months. I again dried the wires. To keep the story short, the 5E error appeared more and more frequently, until finally it was happening weekly. The unit is now waiting for the junk man to collect it.

After cleaning the stove, a streak appeared which was not reachable from the inside or outside. Samsung customer service claims that the damage is cosmetic therefore I should pay for the repair. I spoke to the folks at Home Depot, he told me that this a defect of the product since the seal was broken. Amanda at Samsung is rude and not at all accommodating.

We bought a Samsung RF261BEAEBC refrigerator in February of 2013. In early November of 2013 the water dispenser cover broke. I was directed to Samsungs customer service number by the retailer and was told by Samsung that the warranty was from the date of manufacture and not from the consumer purchase date. I was floored and asked to talk to a supervisor. After being on the phone for over 45 minutes, they finally agreed to send a technician to replace the part (it snaps on and off - they could have just put one in the mail).

Bought this item new in September and feel good if we get 3 washes out of 10 attempts. It constantly blinks in the heavy cycle and is basically stuck there. The unit will start up like its going to wash and gets stuck in a drain cycle. Theres no water in the tub - it just runs like its trying to drain. The problem is intermittent which drives me crazy as weve had service people out and the unit worked fine. 2 days later it was back to its old self - stuck in a drain cycle. Aside from this, it does not get the dishes dry and many times the soap dispenser doesnt open - therein the dishes only get rinsed. If I could only go back - I would buy the Bosch any day over this POC.

I bought this refrigerator 3 years ago RB195ZASH. It look good but now this thing wont stop at all. Ill stay on the whole time and I notice the ice maker is not working anymore. I just dont want to put more money into it after seeing all this complaints. Now I know what to do. I wont buy a samsung refrigerator again for sure.... Thanks everyone for sharing your experiences, sometimes we have to learn the hard way... bye

We had this refrigerator for a few months. The ice maker broke so Samsung had someone come out in a few days. He told me because they are made with plastic. So this may be a recurring problem? We dont use that much ice. The service man said it would take 7 days for part and I would have to turn off refrigerator and leave door open for 24 hours. Well 3 weeks later no call. He was late the first appointment. I had to call Samsung so they could find out if he was coming. I asked him how to take the glass out to clean. He said he wouldnt because it would break. So I called Samsung again and said I cant ever clean my refrigerator. After a long wait and them trying to figure it out and talking to supervisor they said they would send me an email with pictures and instructions how to remove without breaking. They said the insurance would cover drawer but not glass. So waited for email and of course never got it. So after 3 holidays with no ice maker I will call Samsung again. Still cant clean all of it. If I would have had a clue I would have bought another brand. I will not by anything Samsung again.

So Im just going to be repeating a lot of people I have read comments and reviews for already, but I am in the same boat. I may need a boat to float out on the melting ice in my kitchen. My refrigerator is iced and the freezing in the freezer is way too much and the door wont shut. Operating okay for 5 years now decided that it needs to freeze to the point I cant use.

WE HATE THIS FRIDGE! Samsung should be ashamed! This is the side by side model # rs25h5111sr. Its 2015 & with the tech we have now, there shouldnt be these issues. I have over 5 major complaints about this fridge! 1st the noise! When we open the freezer door & then shut it, it sounds like the haunted mansion over @ Diz! It expands & creaks like the walls in the haunted mansion. It was so comical, I invited neighbors over to witness it! They think its hysterical, we do not! When we also open the freezer door & shut it, theres a knocking sound like someone with a hammer is banging for about 3 or 4 times! The thing pops & cracks but not just little pops or cracks. Its so loud it awakens us in the middle of the night! Sounds like someone breaking into our home. The motor is also noisy... why? Did Samsung forget to put needed insulation in this fridge or did they just make it cheaply? After realizing the drawers were cheap slide in & out, we have decided Samsung made everything CHEAPLY! The ice machine sounds like a fire hose when it fills the ice tray. Weve adjusted the water pressure & still sounds the same! We were going to return it the 1st wk. We called Samsung & were told that the fridge needs to adjust & the plastic is new... yada, yada, yada. We also didnt return it due to it works its just SUPER NOISY & getting it in & out of the house is a total fiasco! Samsungs engineers need to go back to school & learn what fridges In the US are supposed to sound like, which is quiet! The other issues we do not care for are: The drawer placement, along with no wheels on the drawers & the unusual light they decided to put in the back of the fridge. The light isnt a good kind of light. Its eerie which goes along w/ the haunted like noise that comes from it! Dont buy this fridge if you want peace & quiet!

We purchased a Samsung (Mod RF267AB) French door refrigerator, and within 18 months, we had issues with water pooling in the pan under the deli pullout drawer. Since we had an extended warranty through Lowes, we had it fixed. Since that time, the same problem has been fixed two more times with no success. (Each visit has been a different repair guy, so no commonality there.) The last time, the technician also adjusted the level and tilted the fridge back saying that may help it drain! Starting yesterday, the upper cooling fan has begun growling. I need to call Lowes service to get them out again, and of course, it’s also not draining again. When we originally researched the unit, we consulted the leading consumer products reporting magazines article on refrigerators at the time where it was a top rated model along with the GE model we looked at, which apparently was the same one manufactured by Samsung for GE. Im very disappointed by this experience and also by the ratings assigned by the consumer magazine.

Samsung Refrigerator Wont Defrost RSG257AARS - Bought Samsung 12/12 at Best Buy on payment plan. From the beginning I dealt with Best Buy, trying to get help. The back of the freezer and all the way down, the ice maker has ice on it. The ice maker does not produce much ice. It makes a lot of noise.

We purchased our Samsung refrigerator in August/September of 2013. Within 2 months, we heard a loud buzzing noise. We did not initially know that it was coming from the fridge so we took apart our house trying to figure out where the noise was coming from and figured out that indeed, it was coming from our new refrigerator. We called for service, which required me to miss work to wait for the repair. The fan was full of ice in the back and the technician had to order some part to replace which did not come until the following week. I had to miss work (again) to get the part installed back in and thought that everything was fine. Nope! Two months later, the noise is back and louder this time. We called for service again and this time around, the ice situation is horrible in the back of the refrigerator. At this point, I am positive that there is a defect with this product so I requested for an exchange. The rep on the phone keeps telling me that it is their policy to have the technician out there a certain number of times before the exchange can take place. I can generally understand that but if a product had a serious performance issue within the first two months of use and has the same issue despite the fix, shouldnt Samsung stand by their products and remedy the situation for the customers? What about all the food wasted and the time wasted off work for someone to sit at home trying to wait for a service man to come for a new fridge? There is definitely a temperature issue with the fridge every time the ice forms in the back. Is Samsung going to take responsibility if anyone in my family gets food poisoning from eating food that was not properly refrigerated? This is just not acceptable in my books and I will probably never purchase or recommend a Samsung fridge again. They do not stand behind their products at all. If you sell a lemon, there is a need to refund or exchange the product within a certain time period as a consumer should not be hassled for your product defects.

We purchased a new Samsung Refrigerator two months ago. (French doors with two drawers) Overall, I am satisfied with the refrigerator, with the exception of nothing really fits inside the left side door shelves. The issue I am having was with the customer support area. We spilled ice tea in the refrigerator and it has seeped under the glass on the bottom shift. I contacted the 1 800 726 7864 phone number and was told it would be over a 30 minute hold time and I could leave a number for a return call from a technician and I did. The call back was from an individual with not a technician with experience. She more interested in collecting purchasing data than support and I final explained all I wanted was help in how to remove the shelf so I could clean it. There was a long hold and she was looking up answers from a prompter and taking more time to key the conversation than help. Since I was having issues understanding the person and we were wasting our time I asked to be transferred to someone else. I was told they could not do that because the call came to her area basically. Totally disappointed in there customer support for such easy question. If you purchase from Samsung you will get little support from customer services.

The crisper drawers in a $2000.00 Samsung refrigerator are two pieces assembled at factory. There is an overlap of plastic in which food and water gets trap and there is no way to remove the front of the drawer to clean out rotting food and sitting liquids. Customer support confirms this when I called. There is no way to seperate them, there is no way to clean it. No solution. Rotting food and stale liquid must remain trapped. They do not offer any solution or different parts to resolute the problem.

My 5-month-old, under warranty, Samsung refrigerator quit working on March 12, 2015. Today is June 12, 2015. It is STILL not working. Weve gone through 6 repairman. Its still broken, and Samsung will not replace. This is shameful behavior for an appliance brand.

I had a GE dishwasher for 15 years and it worked well but I wanted a new stainless steel one. I purchased a Samsung from Best Buy. It is hard to believe how unhappy I have been with this appliance. I have paid $357 so far to continue to have it fixed and it is not quite three years old. Today I am having it hauled away as I am cutting my losses. Samsung should not be in the business of appliances if they cant do any better than this. It did not clean the dishes well, it did not dry the dishes well, and it was of poor quality but yet cost a lot. I will NEVER buy Samsung again.

We purchased a Samsung side by side at Conn’s a few months ago and specifically chose Samsung over the other brands because we had good experiences with phones, a TV and a number of other items from that brand. Well, 2 weeks ago, the refrigerator quit working and all of our food went bad. At first, I wasnt concerned, because it is still within the warranty period. I called Conn’s and they started the repair order. The problem came when Samsung couldnt find a local service provider to come out and repair it. Last week, they told me that they would allow us to exchange it for a new unit if they didnt find someone by Monday. Monday, they said they were still processing the claim. It has now been two weeks and Samsung says that it will take up to 7 more business days for them to decide what to do. In the meantime, we have lost a couple of hundred dollars worth of food and havent had a working refrigerator in weeks. I understand that things happen, but when you pay to purchase a fairly expensive appliance new from what is supposed to be a reputable brand, you expect that issues will be taken care of in a more timely manner. Eating out is costing us even more money and I dont think it is unreasonable to expect that a refrigerator can be repaired or replaced within the first two weeks.

After complaining about the ice maker on the RF263 for over a year because of poor production, Samsung said nothing could be done to shorten the cycle time. I am getting about 1 cycle per four hours. Even with Power Freeze (as recommended in the owner’s manual).I called Samsung tech support and they said that power freeze would cause slower production of ice. They said that the filter should be changed more often than six months and that I should not be using a whole house (huge) water filter. They asked me to press the reset button (and hold for 8 seconds), which I did and the ice dumped. They said not to expect ice for 12 hours and that I should be getting a dump about every 1 and 1/2 hours.Furthermore, the OM says to flush the new filter with at least six gallons of water – without telling me how to flush it! I asked why none of this was discussed in the woefully inadequate owner’s manual. Whats more, all the techs know is what is written down in front of them, without having any knowledge of why or the logic of what they are telling you to do (or not).

Our model RF217ACBP refrigerator, purchased from Sears, has worked well except that it has developed a problem with water accumulating in the right crisper drawer. This is a french door model, with a bottom freezer compartment and dual evaporators. I suspect the problem is a plugged or frozen drain, but have not yet located the problem. Other than the fact that we cannot use one of the crisper, the refrigerator works well.

We have a Samsung refrigerator that the inside back of the refrigerator freezes and doesnt cool. I called Samsung and they couldnt even find the serial number even though the lady tried six different times. I researched online and there is other models doing the same thing. I was taught that you get what you pay for but not in this case. I am very dissatisfied with this product.

My husband and I purchased a new home July 2016. Kitchen had brand new appliances. We already had a repair done in Samsung dishwasher in which took over a week to get repaired. That was only after 5 uses. December 23, 2016 my refrigerator failed. Lost everything. Called the customer service at Samsung because they are brand new appliances. They should not be failing. The few people that I spoke to were not able to help get someone out. Spoke to supervisor. Got a local repair to come out that Friday to tell us what we known it was the compressor. Its a holiday weekend, company was coming and a baby in house. Samsung certainly did not see our frustrations. The guy at repair center said it will take 3 to five days for part to come in. That brings us to the middle of the week. Called repair center said it may be in Friday. I called Samsung again today 12/27/16 and told them the issue. Basically there is nothing they could do other than wait for the part even though it will be almost 2 weeks without a refrigerator that should not have failed (in warranty repair). I asked the supervisor at Samsung if they can expedite the part. She said no theres nothing they can do other than wait. Again I tried pleading my case. I have a baby in the house and other young children not to mention it is 60 out in RI today and losing everything in coolers. They did not resolve this pressing issue or the fact that I lost too and bottom of the food in refrigerator that is worth about 300 and the food I had to replace that I lost. Their customer service is just trained to patch the problem. They sound more like counselors than trying to make their product right.

In the first month we had the unit rewired. It still has problems baking. We have doubled baking times on my a batch of cookies. We have also had problems with our Samsung washer. It was a ticking bomb literally.

I bought my 3 door Samsung Refrigerator in 2015 and it worked fine for 2 years. After that, Ive had nothing but problems. First, it wasnt cooling my food and I lost all of my food and had to pay a $200 repair bill. Then, 2 months later, that same thing happened! Luckily, they honored the initial repair warranty and the tech came out and fixed it again. Fast forward to 5 months later and now the refrigerator is freezing all of my food. Because the fridge is out of warranty, I will have to pay for a tech to come out and will be charged parts and labor to fix the problem. I have now lost 3 full refrigerator loads of food and am left to resolve the issue on my own. I have a 20 year-old Kenmore fridge in my garage that works perfectly and my $2000 Kenmore fridge is a POS. NEVER BUY SAMSUNG APPLIANCES!

I purchased 3 appliances on February 6, 2015. They totaled over $5000. Today, 6 days out of warranty, the water dispenser stopped working on the refrigerator. We have done everything that needs to be done - according to the manual - and it still is not working. I called customer support and 3 times was disconnected. I finally reached someone and felt I had to speak fast or there would be another disconnect. Each person had my phone number and no one called me back. I went through all of the same things I had done before the phone call.When they realized I was 6 days out of warranty, they tried to sell me an extended warranty for $400 +. I said that was absurd so they said since I was a good long term customer, they would send me to their executive support department (or some similar name). I am now sitting with a very expensive refrigerator that does NOT dispense water. I have spent the last 2 hours trying to fix this and am very fed up with Samsung. I will NEVER purchase another product from this company again and I have been a long term customer. Another thing, it is very difficult to understand most of your customer service people. There is a disconnect for sure. I was NEVER given a confirmation number, NOTHING.

After just two years, like many others on this site, our Samsung SMH9187ST over the oven microwave that we bought for over $300.00 started beeping with an SE code. Now nothing works. I have little faith that Samsung will stand behind their products given what I have read here. If it is a choice between repairing the unit at my own cost and buying a new unit, I will buy a new unit, but it wont be another Samsung.

Paid $2,000 for our Samsung fridge in August 2014. Last May started hearing a very loud rattling noise, ice was crushed most of the time too. Had technician out to the house 3 times to be told all normal! I will never ever buy from Samsung again! BUYER BEWARE!!!!

STAY AWAY FROM SAMSUNG APPLIANCES! In 2015, we installed Samsung appliances in our kitchen in conjunction with an extensive remodel. Worse move we ever made. Boy do I wish we could turn back the clock. The dishwasher failed 2 months after we installed it, and we literally had to give up our first-born child to get a replacement unit even though it was still within the 1 year warranty. Next, the element in the oven failed (3 times to date) as well as the control board which set us back $250. The microwave has always had a mind of its own, and will often beep and turn lights on and off during the middle of the night. Since it still seems to work, we are leaving it alone. Finally, the ice-maker in the refrigerator door freezes up and causes a mess, and needs to be defrosted once a month. Apparently, this is a very common problem with Samsung refrigerators. Another reason to stay away from this product. Amazingly enough, we contacted Samsung no less than 10 times regarding these issues and the response has always been your appliances are out of warranty, too bad so sad. If you are planning on purchasing Samsung appliances, I would highly recommended you do your research first and go with another brand! I for one will NEVER buy their products again.

I bought this Samsung refrigerator and in less than 6 months I had a loud noise coming from the freezer. I had purchased the extended warranty, so I called and the repairman came out and said ice had built up and he used a hair dryer. The same thing happened again and he came out and did the same thing. Now, I am having an ice-maker problem. This refrigerator has given me nothing but problems. I will never again buy a Samsung refrigerator. I have been reading that most of their refrigerators have problems. I will advise my friends and family not to buy these refrigerators.

Purchased a Samsung dishwasher, DW80F600 from hhgregg. Delivered on Tuesday and not working on Thursday. Code is smart auto, water supply error. Checked, water is going in. Hhgregg said bring it in, well replace it but well have to absorb the install $269 and arrange our own install. Do not buy Samsung dishwashers or shop at hhgregg. Im holding my breath b/c I purchased a fridge and range...

We purchased this french-door, two-drawer, refrigerator (Model # RF23M8090SR/AA) in late August, 2017. For the first year it worked flawlessly, then... the ice maker decided to go to hell-in-a-handbasket. As was noted (and perfectly photographed by Linda of Muskogee, OK. on March 15, 2019) ours began to do EXACTLY the same thing. The ice would begin to drop out of the freezer tray, get caught in big clump and freeze before dropping into the bin thereby jamming the bin INTO the compartment for the ice maker and making it impossible to remove without potentially damaging the bin itself.Upon contacting Samsung (today; I finally lost it and set up a service call demanding they fix this POS.), it is alleged that Im still under warranty and my service call is covered. However, after seeing the various reviews for THIS VERY PROBLEM, Im NOT OPTIMISTIC that anything positive will come from the service call. Not to be deterred and, like so many others, having paid good money for my fridge, Im thinking about contacting my State Attorney General and looking into some possible legal action against Samsung. Anyone like to jump on this bandwagon with me? Ive simply had enough and will not buy another refrigerator without compensation from Samsung, first! (And, certainly NOT anything made by Samsung!)

Just bought this microwave and first time using it, noticed a burning smell but I thought was just because it was new. Second time I used it, microwave went on fire. Fire stopped when we turned off the microwave. We then called Samsung who wanted pictures so we turned microwave back on with nothing in it. Again went on fire and we took pictures of the flames and the burn hole, that looks exactly like the pictures others have posted. Been in contact with Samsung for days who are still reviewing the case and whether it will be approved to send out a service guy to repair my burnt up microwave. Im lucky my daughter wasnt near the microwave or we werent defrosting something and left.Samsung takes zero responsibility even though I could have had a house burn down or the fact we just spent nearly 10,000 on all Samsung appliances. This microwave needs to be recalled!! If you google it, so many have caught on fire, yet Samsung does nothing to warn the consumer or even try to fix the situation. Disgusted by Samsung.

Terrible customer service!!! Spent almost 4k on this refrigerator specifically for the Pandora app to listen to music in the kitchen. It stopped working once Samsung issued an update. Its been 4 months now with nothing working. Some people are going on a year with this same issue. We are past the 30-90 day warranty with the department store where these were purchased so now we are stuck.

Bought fridge July 1, 2015. Bought extended plan. 9/13/2016 started making motor noise. Repair came 9/21/16, said it was motor. Part has not come in as of 10/31/16. On 10/28/16 freezer stopped working. Lost freezer contents. On 10/30/16, freezer motor and started running again & got cold. Still a loud running noise. Repair cant come out until 11/2/16. But they still have no part. I am very unhappy. I will NEVER purchase another Samsung appliance again. Am letting all my friends know to stay away from them too! Over a month to fix a year old fridge. Unacceptable.

The Samsung fridge model RB2155SH freezer compartment changes temperature. I emailed Samsung and was told the fridge is no longer under warranty and I was on my own to get it repaired. I had a repair man fix it a couple of years ago for the same problem when it was still under warranty, but it didnt last. I went online to research the problem and found out the defrost sensor might be the problem. After removing the cover in the freezer that covers the coils, I found a lot of burnt areas and cracks in the freezer compartment. Also, the defrost sensor was also burnt. I replaced the sensor and also took pictures of the freezer compartment showing the burnt areas and areas where the compartment was bubbling up from heat. This fridge is a fire hazard. I can email pictures.

I bought this refrigerator because its beautiful and thought since its expensive it must be good. Well I have ice build up that has been repaired 3 times already, and as of last night it started making noises again. It is ridiculous that this is such an issue. Its not like we are misusing the refrigerator. This should be considered a lemon. Should be replaced all together by a working unit. Its sad that such a big company like Samsung doesnt stand behind their products.

RFG298AARS - This sexy-looking refrigerator has major inherent design flaws, and we have had nothing but problems with it. The first unit purchased from Lowes in mid 2008 (with the extended warranty) lasted less than a year. The ice maker stopped working and when the repairman pulled the unit out, the entire new Brazilian teak hardwood flooring underneath was warped and wet from an internal slow leak that was probably missed as it came off the assembly line. Lowes brought a brand new 2009 unit, hauled the faulty one away and provided a credit to fix the flooring. Fast forward to Sept. 2014 (one month out of warranty)... Fridge/freezer stop cooling altogether with no error codes. I caught it just in time to keep everything inside from spoiling completely. To fix the sealed compressor system will be $1000. The external ice/water dispenser is also showing major signs of corrosion (leaking from the inside out), even though this is supposed to be 100% stainless steel... Nothing we have tried will clean it.At this point we have transitioned back to our faux stainless steel 10+ year old side by side in the garage. The Energy Star, digital inverter compressor technology is nothing but headache and money wasted for the end consumer. This unit was produced to be super insulated with one of the largest capacities available. It is now a $2800 decoration, and like most people, I expect an appliance with that price tag to last much longer than 5 years.The issues I have listed echo numerous complaints all over internet forums. We have spent over $10,000 on Samsung products in the past 10 years, but with this incident we no longer have any confidence in their products. In other words, give me old skool. I could have purchased 5 of my mothers fridges for the amount I spent on this piece of junk... and hers is 20 years old.

We bought a Samsung gas stove about 2 years ago for about $1200. Today we found out that we will have a nearly $300 repair bill for a new igniter in the oven. It seems that because we used the oven every day one or two times, the igniter was burned out. This is just incomprehensible to us! I also dont like the burners on top of the stove. Two are large burners with lots of BTUs. Both, one more than the other, send flames around even the biggest pot I own. (Think huge stock pot and a large 12 frying pan.) What good are BTUs if you always have the burner on slightly over medium even to heat water for pasta. This stove is very attractive, BUT it is all show and no go!

Purchased this Samsung refrigerator two yrs ago. At 3 months old the motherboard went out and fridge was out for two weeks. Ice maker had to be repaired in the first three months as well as the seal and a broken glass shelf. The refrigerator has numerous dings throughout and looks terrible. The current issue is a broken ice maker, lots of water pooling in the refrigerator, and icing throughout the inside vents of the refrigerator. Horrible product. Samsung has not been very helpful throughout these issues. Now to contact them about the recent trouble.

Will never purchase another Samsung anything. Purchased 28 cu ft refrigerator year and half ago. Problems w/ the ice maker from the day I purchased. Same as other customers - ice maker noisy and would freeze up. You call Samsung and they walk you through everything you have already done and then refer you to another number that will get back to you. When they do they leave a message to call back to the original number. Called again and was told Id be referred to an authorized repair dealer. Then notified 3 days later that there was none in my area. I did some searching and found one who stated they were. They came out the next day and found the problem (definitely Warranty) but fridge was over year old. I had been dealing with this problem since I purchased it and was told noise was normal. Took about 39 min for technician to discover the ice maker was assembled incorrectly from the factory. He reassembled it and put it back in and the ice maker has been working well (its terribly slow) for 4 days now. No knocking and loud noises. Interesting that he figured it out and Samsung didnt have a clue. Apparently they have been installed in the factory incorrectly. Ill gladly join a class action suit against them! Samsung doesnt seem to care about the consumer at all. Samsung Blue Ray DVD player just quit after approximately a year. Had been a gift from our daughter. I love the fridge when it works but am very worried reading other complaints. Ice maker was terrible until technician from Back Canyon City (small town north Phoenix) came to the rescue. Thank you Jeremy of Accredited Appliance.

Samsung RF217ACWP - purchased in July 2011 from Lowes. First one delivered was taken back because the ice maker did not work and was not properly assembled. I have had this one for two years. Now the crispers and the tray under them are filling with water. Repairman said it may be the sensor or the seals, but not sure. Also he said that it is a known problem with these refrigerators. Its $125 into the repair so far and we are thinking about spending $1,000 to buy a different brand - First and last Samsung refrigerator we will ever buy.

COMPLAINT ABOUT Samsung Refrigerator Model No: RSA1STMG. Almost 3 months ago we have bought new appliances for the new kitchen; one appliance was a Samsung refrigerator - Owner Safaan **. Model No: RSA1STMG. Serial No: Y6VU4AD6200261. It looked good, water, ice, child lock, all the bells and whistle.After three months of purchase the refrigerator started problems and losing its cooling which gradually increased and in tow three days it totally out of order. The refrigerator was still under warranty as we bought just three months ago. We went to Samsung below outlet from we bought this refrigerator. Their services are very poor even they dont have manners to deal with customer. If we dont get proper feedback we do not buy anything Samsung. NEVER will I purchase another Samsung product and I plan to tell everyone at the store how Samsung treats their customers. Dont buy any household appliances by SAMSUNG. They are poorly designed and cheaply made. They do not back their products at all. This is the WORST refrigerator we have ever owned! Will NEVER buy another Samsung appliance!Below are the details of Samsung outlet: Samsung Digital Plaza. Shop no:2 Ground floor, plot #7 Mustafa Center B.M.C.H.S. Block # 3, Sharfabad Karachi, Pakistan. Sale Man ** Cell# **. Email ID: **. Samsung technician came out, stood next to the refrigerator, and diagnosed the problem without touching the appliance and never come back since. Its been 15 days. We are regular customers of Samsung and are using many Samsung products since many years. Currently we have two sets of Samsung s6 edge plus, one Note five which are under warranty and also using Note 2 and two sets of S4 and google Nexus also many more products. Hope we will have proper feedback from Samsung. Thanks!

Just bought my 8k q900 TS qled tv. I was a bit afraid as the 8k models are very expansive but this t.v is very perfect. Bright colours, very thhin tv for the qled technologies. Edgeless. Gaming mode is really the favourite for me because I wanted the g9 odyssey but samsung tooked from the market and I wanted a new good quality screen perfect black colours and gaming mode for the 122hz. With this tv I am enjoying really good my games and my wife watch her preferred movie at any time trying to see any error on the image quality as fab of the OLED TV's but finally said "this TV is so perfect she even used without glass and said was clear. So far Samsung is the best tv producer for the 2020 and now I dont need to find my Samsung I just need to touch the tv and its done. I am not rich or anything and this tv is very expansive for me but its value the money with the quality and amazing future we got. No screen burn, good black levels, very thin, amazing future . I advice this t.v to anyone who can afford it. It's a 0 risk

I purchase Samsung freezer in 2009 and now the compressor of the freezer not working properly. I call at service center regarding the same and they lodge a complaint and says that service representative will be visit tomorrow morning for attend the call. But I wait for 11:00 am not getting any. Complaint next day then again call at customer care number then they says that you will get a call on urgent basis. But till 7:00 pm I am not getting any call. Then Again call at customer care number then they says that the service center remain close on Sunday. I spoil complete my day for waiting the representative then I am getting feedback service center close on Sunday and finally customer care cut my phone.

My Samsung microwave oven is 2 years old. It just started beeping and the display showed 2222. And then it had an SE code and just kept on beeping. I wasnt using it at the time and it just started beeping on its own. The model is SMH9207ST, manufactured March 2010.

I purchased a Samsung French door refrigerator in 2010. Within six months, the freezer sensor had to be replaced. Fortunately, I purchased a warranty from Sears. If you would like to spend $2,800 on a refrigerator and six months later, spend an additional $500 for a sensor, then purchase a Samsung refrigerator.

Since purchasing in 2012 this refrigerator has been a constant problem. We have had to defrost the freezer 6 times due to ice buildup. And now for the second time the refrigerator is not working. The back panel freezes. The fan then breaks due to the ice buildup which causes the motor to stop. This has happened twice at a $500 cost to fix. Now in addition to the refrigerator not working there is ice building the size of a large melon in the lower right hand interior panel. We have been told this is due to bad insulation and is a product defect. We contacted customer service and they told us the repair company is not Samsung authorized. The Samsung authorized service did not return our calls for service. We have tried them again and they ask we wait 5 days before a serviceman can conduct a home visit. So we have non-working refrigerator. It has been classified as a product defect. We cannot get service. Samsung help desk is not giving us support. A Lemon!!!

My husband and I purchased a side by side refrigerator from this company less than 4 years ago. The Motherboard has went on this refrigerator twice, we had it replace less than 7 months ago and now it has to be replaced again. This refrigerator is the biggest piece of junk ever. If you buy a product from this company dont expect them to stand behind their products whatsoever. They offer no help or solutions. I will never, ever buy a Samsung product again in my lifetime. If any of you out there are thinking about it please do not purchase their products. Shame on them for making this kind of a product and not standing behind it. It will now be my mission in life to make sure everyone knows about this company. I am not just starting here, I will be going much further with all of this. This company does not care at all about its customers and I think everyone should know this before purchasing anything from them again.

I bought a Samsung dishwasher in January 2017 for my rental property. It had a one year manufacturer warranty and in March 2018 the dishwasher started throwing a fault code and would not run. I had a technician come out. He pulled up the problem and told me that it would cost $500 to put a new sump pump. Which is more than I paid for the washer when I bought it. Apparently this is a ongoing problem with the Samsung dishwashers. Now I have to buy an entirely new dishwasher. My recommendation to anybody out there looking for a dishwasher is not to buy a Samsung.

DW80F600UTS - We purchased a new dishwasher in August of 2014 but it was not installed until the house was completed in January of 2015. Not only does this dishwasher take over two hours to cycle through, it has NEVER cleaned the dishes. We basically have to wash the dishes before we use it and then use it on the heavy and sanitize cycles. It has become a very expensive dish-drying rack! We have contacted Samsung numerous times and have had a technician here twice. They can find nothing wrong with the machine. According to Samsung it is working within specifications. Apparently dishes with baked on food is acceptable to Samsung. I complained all the way up to the presidents office and was basically told that if another technician came out and found nothing wrong, we would have to pay for the service call. Whatever you do, do not buy a Samsung dishwasher. It is a POS.

I just purchased new Samsung double door fridge, installed it just to find out that its not working, Have been calling the customer service for a month. With no results. Every time I call they create or come up with another issue. I should have had it installed by professional and went through the steps of restarting and all that for 2 weeks just to find out that they need to send out a technician. Which I told them that in the very beginning, compressor is not working, brand new unit, piece of **. You pay for ** piece of **and they dont even help you, a ** joke, thats how I can describe my Samsung experience. Never ever will I buy Samsung. And whoever is reading this, dont buy it, cause in case it doesnt work you are stuck with it. I need a fridge not technicians coming through for 2 months, I told the customer service that I need a working fridge now its been a more than a month without one, all he can tell me that he can send 2nd tech to take a look at it, if thats a customer service??? Its a ** joke... Huge mistake. Never again Samsung...

I have water running out of my ice maker like a water fall. This fridge is two years old. I was told that there was a sensor problem. REALLY. You cant make a product that lasts more than 2 years. After reading other reviews that have the same problem I would think Samsung would admit that they have a defect in their product. Consumers beware...

ICE MAKER compartment freezes up every 2-3 weeks. Must defrost and reset to get working again. This has been going on for last 2 years on a 5 year old fridge. Samsung COULD NOT CARE LESS. Out of warranty, out of warranty, out of warranty. Sorry for the inconvenience, here’s a phone number of a repairman. This design defect is widely publicized on social media. I asked Samsung if there is a cure for this I’d gladly fix it myself but they WILL NOT SHARE this information. I’m done with anything Samsung makes. Their service is a joke.

David in Ohio, I had the same exact situation occur with my microwave. It was made in Feb of 2010. But I did not take possession of it until Sept of 2010. I was storing a freshly made chocolate cake in the microwave when I came home from work to smell a horrible odor of something burnt in my home. I freaked out and began searching for the cause. It wasnt until later that I noticed the code for a short on my microwave. I unplugged it and cleaned the horrible mess out of it. Then I re-plugged it in and reset the clock and tried to warm up a cup of water. Everything worked fine. So I thought, ok, that was weird, how did it turn on by itself? Then as I was going about other business, I heard the microwave turn on.... When I got to it the message screen said it was cooking in Baked Potato mode. Now that was crazy! So I have been without use of my microwave for a few days. I began looking online for any recalls. I did find a similar issue recalled back in early part of the 2000 decade. But nothing recently. Then I saw Davids post. My situation almost EXACTLY!!!! I did also post a complaint on Samsung Supports Facebook page. They replied with a link for me to go to and complete with info for them to get back in contact with me. We will see. I hope this company will stand up and make good on some type of faulty problem with their product. I would hate to have to buy another brand. I already have a Samsung range and was looking at replacing my current Kenmore dishwasher with a Samsung. All depends on how they handle this situation. Obviously it is a mfgs defect. Not caused by anything I did.

Turned on the broiler element on my Samsung oven and less than 5 min later there was an explosion. You could see blue electricity arcing through. We quickly shut it off, the kitchen filled with smoke, and when we looked the element had exploded and broken. There were burn marks where the electricity hit in the corner. Samsung after dealing with them for two months has offered us $200. The repair person they had come out said it’s extremely unusual and not repairable. I’m pissed.

Both caused the same problems after a year from purchase. I will never purchase a Samsung refrigerator even if price is better as repairs and aggravations outweigh money spent. Never buy!!! Just bought two new GE refrigerators which last forever.

I have owned my Samsung refrigerator for over 10 years and it still works as good as it did when I first bought it. Initially, I was reluctant to buy the fridge due to the over $2,000.00 price tag; but, I went ahead and bought it. I am so happy that I did; my family and I love it, and if ever comes the time where we have to purchase a new one, Samsung will be the brand we purchase. Samsung forever!

I bought this refrigerator/freezer, Model # RF26XAEPN43FE4BZ100091T, in latter part of March or early April 2010. The refrigerator stopped cooling on Thanksgiving evening. I had to rent a refrigerator to store all of my leftover food. Plus the other items I had in the refrigerator. It was under warranty. The repairman didnt come until the next week. It was frozen in the back. It was repaired and two other times the same thing happened. When the warranty ran out, I gave up on having it fixed. It began to freeze all of vegetables and fruits. Also, anything liquid. I called Samsung Tuesday 5/02/2017. I was told that I would have to have a technician come out and assess the problem. I called again on 5/03/2017. Silly me I thought that they were going to cover the $125.00 for the tech. I proceeded to question the person that I was talking to. He kept putting me on hold, because he could not answer my questions.I finally asked if I could send a letter or speak to someone who could authorize payment for the tech and the repairs. I was told that my appliance was out of warranty. I already knew that. The phone person told me someone higher up will contact me. The odds of that happening are less than one out of a trillion. My icemaker does not work. The door freezes; I stopped messing with it. I just wanted to vent my frustration, so now I have. I will never buy another Samsung product. I have been unable to locate my receipt; I bought the product at Lowes in Newport News, VA.

I have bought Samsung French door refrigerator RF260BEAEWW in 2013.. It came defective since the freezer compartment never started freezing. The store took it back and delivered a new one. I had purchased 5 years warranty on it. And guess what, it is 5 years and 7 months and it broke down. The freezer quit freezing and refrigerator compartment doesnt keep cool temperatures well either. It did work 5 years that they guaranteed, but I would expect this big and expensive items should work longer and not break down right after warranty was over. My older refrigerator is 15 y.o and working just fine without a blip.I called Samsung and created a repair case. I decided to endure the repair cost than to buy a new one. I was too optimistic. Three days later Samsung called back saying that they are closing my case because ‘they don’t have repair technicians’ in my area!!! Just like that.. ‘It’s out of warranty, it’s in the area we don’t serve – so we are closing the case’, and it’s your problem now. I will never buy a Samsung refrigerator ever again.

Samsung refuses to acknowledge what every service technician has told us and that is that many models of their refrigerators have a serious design problem that results in constant buildup of ice under their crisper slide out drawers. Aside from the time and mess in chipping away the buildup and the numerous expensive service calls that do not seem to correct the problem... Samsung customer service agents hold fast to the 1 year warranty and refuses to admit that this is a serious problem and that as a worldwide company that they should admit their fault and keep customers happy. BUT THEY DONT AND APPARENTLY COULD CARE LESS. So no more Samsung Refrigerators or Appliances for me. Lets all of us somehow get together as a group and petition Samsung or get an attorney to sue them.

Lights went out in Control panel on door almost immediately after purchase (service person made some adjustment that lasted a while and then it went out again, next service call we were told it was not covered under warranty). Unit started freezing up under deli tray while water leaked into the veggie bins, one ice maker would freeze up, the other poured water out of the door flooding the floor on several occasions, and of course it was out of warranty by this time so we finally had the ice makers shut off. It continues to leak water underneath the unit so our beautiful Samsung refrigerator sits in the garage so we dont have any more floors to replace. Samsung knowingly and without accepting responsibility continues to sell theses defective refrigerators to consumers without regard to the hardships it created both financially and emotionally. These are not warranty issues, it is defective design flaws. We are very disappointed and dissatisfied with Samsung and our Samsung refrigerator.

Please Please Please DO NOT BUY SAMSUNG REFRIGERATORS. They are nothing but problems. We purchase a Samsung mod # RF28K9380SG back on 06/10/2016 and pay $3,800.00 Dlls the unit friezes at the fridge, and just not work properly. The service tech came to my home tried to fix 3 times change some parts and the problem never was fix. We call Samsung all these times and they give us the run around, and we ask for a replacement because they cant fix the unit and they insist on send the tech again and again. Note, we call Samsung just 2 months after we purchased the unit. Also note the only have one month left and then the guarantee will expire. Samsung is paying the game because they know we will not have a way to have service the unit unless pay for it. PLEASE PLEASE HELP and do not buy Samsung products. Please if someone have any ideas. Thanks.

In December 2015, I purchased a Samsung built-in dishwasher model DW80F600UTS/AA. I finally got it installed around July 2016. By November 2017, the dishwasher stopped working. The pump was running even though there was no water in it. I opened the door and the pump does not stop. The heavy LED was flashing even though I never selected heavy cycle. I try to turn off the dishwasher using the power button, it turns off for 2-3 seconds then it comes back automatically and the pump is just keep going. The only way to shut it off is by flipping the circuit breaker. I tried every recommended method, which included keeping power off for a while and then reapply, but nothing worked. As soon as power was applied, the pump started running and wouldnt shut off using front panel controls. An appliance repair technician came to my house in December 2017, but the regular warranty had expired. Fortunately, I had purchased a 3 year extended warranty. The technician diagnosed a bad control panel and sump pump assembly. It took 3 months for the parts to arrive. Once the new parts were installed (March 2018), it worked great; for approximately 3 months and then broke again (June 2018) with the exact same problem. A repair technician came out and replaced the sump motor again. The dishwasher worked until the end of August 2018 and quit working again with the exact same symptoms as the previous two times. A repair technician came out on 4 September 2018, diagnosed a bad sump motor and placed it on order. Around 4 November 2018, I called for status on when I could expect my dishwasher to be repaired. I was informed the motor had to be ordered from Korea and they had no idea when it would be shipped. I canceled the service request and am going to trash the dishwasher. I will never buy another Samsung appliance again.

I purchased our Samsung French door refrigerator on 10/1/2011 through Lowes. At that time I also purchased their extended warranty; however, it expired on 10/1/2014, just 5 days short of the failure of our refrigerator. Lowes Service was very kind and immediately transferred me to Samsung, as they told me the sealed system would be covered by the manufacturer for 5 years. The representative at Samsung (after speaking and being transferred to a few different people) told me they would have a Samsung technician contact me within 24-48 hours. This was on 10/10/2014. I did not receive a phone call during this period; however, I did receive an email today, 10/14/2014. The email stated that they do not have a technician in my area, and wanted me to contact them via the supplied number to find a way to accommodate me. I was assigned a new reference number and transferred to multiple people until finally getting to speak to someone in the Executive Customer Relations Department. This person told me that Samsung couldnt repair my refrigerator due to my location, but that they could offer a pro rated buy back of it. I was told to email a copy of my original receipt to an email address they supplied me. I was told to write my name, phone number, and the most recently assigned transaction number on the receipt before emailing it to them. They told me that I would get a response within 2 business days of sending the receipt, but that I should call them if I do not get a response. The buy back is supposedly pro rated at 10% per year of ownership.

Purchased a samsung dishwasher model dw80f600wtb. This is supposedly an $800.00 dishwasher. It worked well for about 13 months. Then I start getting error lights for no reason. Lowes wont stand behind what they sold me ($2500.00 worth of appliances) and neither will Samsung. I should have known after my Samsung clothes washer drain kept getting clogged with things and had to be cleaned out every month to the point I gave that $800 wash machine away for free. But no I didnt learn, I bought an $800.00 dishwasher that is now useless unless I want to pay upwards of $200.00 to have it fixed. I will NEVER EVER BUY ANOTHER SAMSUNG PRODUCT!

I bought a Samsung MODEL NUMBER RF 263 BEAEWW about 28 months ago and the ice maker freezes up a lot and I have to get a hairdryer to unfreeze the ice maker every so often. Also, the ice maker makes a lot of noise. I think it has something to do with the tub that the ice falls down in maybe to thin or something because it makes lot of noise when it drops down that bucket. Total Capacity 24.6 cu. ft. Refrigerator Capacity 16.6 cu. ft. Freezer Capacity 8 cu. ft.

Purchased RF323TEDBSR in March 2015. Ice maker in freezer (bottom) makes 24 cubes every ten hours. Specs say the ice maker makes 10 pounds of ice a day. Four days of fighting with customer service FINALLY earned me a service call when I was told that the ice maker was not broken, but defective in all refrigerators. I will NEVER buy a Samsung again!