Hello, this oven micro was installed 6 days ago and the microwave does NOT WORK. It worked 2 days and died. I contacted Sam KA KA service and the earliest appointment was 6 days later. I inquired about Saturdays and THE SERVICE COMPANY Sam KA KA HAS CONTRACTED ONLY WORKS M-F. How wonderful for them!! And they cant give me a time window until the morning of the appointment. So, I have to take a vacation day for this KA KA. Buy another brand!

Just bought refrigerator from Home Depot and had tech. come out three time to fix and still not working at all. They refuse to replace and would like to come out again to try and fix. I told them at Samsung that the tech. replaced every part to the freezer door including new draw rollers, gasket twice and then finally the last time a completely new draw and assembly and it is still broken. They insist they can still fix even though there are no parts left. I lost my mind talking to the idiots on the phone and I feel my only option left is to get an attorney involved. Also had repair 5 times on my Samsung micro. Stay away!!! I had a hard time giving 1 star, it would be more like -5.

I purchased a Samsung refrigerator in 2006 and after 2 years it stopped working. It was under warranty and repaired. The repairman replaced the motherboard. It happened again 2014. I Will never buy another Samsung product. I had a Whirlpool it lasted 20 years. I am buying another one.

I bought this expensive Samsung 4 door refrigerator from Sears in 2012. The ice maker is the worse. Within 3 month it stopped making ice. Sears came to repair. This replaced the ice maker. It started working 2 month later stopped. Replaced all mechanism starts working again. 8 months later stopped again, replaced again 3rd time. 1 year later out of warranty. Called Samsung. They refused to do anything about it. Called local appliance dealer, had it replaced $595. Broke again within in 2 months. I looked up this refrigerator and not only this one, but other Samsung units have had many problems with the ice maker and Samsung is doing nothing about it. I would not buy this refrigerator or any Samsung if I was you. It was a $4,000 cost with no ice. They have terrible products.

Samsung’s idea of customer service is “3 – 5 business days and someone will call you”. At this point we have been without a functioning refrigerator (I consider a refrigerator to be a basic need in this day and age) for 14 days! The specifics are below: A service tech was sent to ‘fix’ the problem one week after we first reported the problems to Samsung. The fix/part replacement (2 different parts were tried) did not correct the problem. The Tech talked with Samsung’s technical support from our home and said, My office will call you on Monday (9 days after the report to Samsung).On Wednesday (11 days after the report to Samsung) the same tech is back with a 3rd different part. Still not the answer. At this point, it is determined that we need a whole new refrigerator (current unit is only 6 months old). The Tech entered a ticket into the system AND once again it is 3 – 5 days before someone will call us. Not, 3 – 5 days and you will have a new refrigerator – NO, 3 – 5 days and someone will talk with you about what can be done. Now it has been exactly 14 days since our Samsung refrigerator has worked. Still we have not received a call from anyone from Samsung regarding the solution to our problem. This was my first Samsung refrigerator; it will be my last.

We bought an elec. Samsung stove top and oven combo because home was wired for elec. We had a Whirlpool before and it was great. This $2000.00 Samsung is pure junk. Burners are way too hot and cycle on and off all the time. The surface is also very hard to clean. We like nothing about this thing. Please dont buy. It is the absolutely awful. It looks good but, that the only good thing we have to say about it. Just would like one that works like a stove top should and be somewhat easy to clean with a constant temp. Samsung 30-in Smooth Surface 5-Element 5.8-cu ft Self-Cleaning with Stream Slide-in Convection Electric Range [Stainless Steel] Price was $1,799.00. Impossible to make candy or anything that needs constant temp.

Samsung SMH9187ST Microwave SE Error - I now have this issue and the microwave has been serviced twice before since 2010. In response to an earlier post, the board is available and can be found easily on the net. What is not available anymore is the entire assembly of the control panel, touchpad, bracket and PCB board. I will attempt to repair this myself by replacing the most likely component of the touchpad for $30.00 or less. I had the unit apart and attempted to clean the sensors. This worked for about 3 hours only to have the error recur. There are a couple of repair videos on YouTube that show you how simple the repair is for the DIYers out there... Im dissatisfied overall, but going forward Ill turn the fan on when cooking where steam rolls upward to the unit and probably use the left front burner area to reduce the hot steam from being right underneath the control panel assembly... Maybe this will reduce the frequency probability in the future.

I purchased a Samsung French Door Refrigerator in September of 2009. Since then, I have found puddles of water below the vegetable drawer large enough to soak up with a large bath towel. The temperature sensor went 6 months later so it became warm inside the fridge, and my food rotted. The defrost sensor also went at the same time so a huge chunk of ice formed on the back panel clogging everything. I had to pay $298 out of my own pocket to fix these issues on a new fridge and guess what, it still leaks water all over my beautiful hardwood floors!The worst part is the customer service at Samsung. I was on hold endless times forever. I was promised a call back from a supervisor within 48 hours which never happened. When I called back after 3 days and demanded to speak with a supervisor, after reporting Samsung to the BBB, I was told that I can continue to fix the refrigerator at my own expense because it is out of warranty! The man on the phone was very short with me and rude and dismissive because the fridge was 3 years old! As if a three year old appliance has a right to be breaking down constantly! I asked for a refund of the $1,400 I paid or for a new refrigerator, and he all but laughed at me. I will never buy another Samsung product again!

We have a Samsung refrigerator purchased in 2006. In July, water started leaking from it. We lodged a complaint at Samsung service center. The mechanic who attended our call called on us and told us that the thermostat was not working and has to be replaced and that it will okay in a weeks time. We waited patiently for ten days and called the service center. We were told that the spare part has not come. Now, it is beyond three months and our refrigerator is standing and crying helplessly. I called the center three days back. No use. I think I will have to bid a goodbye to my refrigerator and purchase a new one. Definitely not a Samsung, my husband says.

This was out of warranty 23 days and the lower hinge on freezer started popping. Sears came to fix and it cost me $257.00 to fix and got nothing from Samsung when I called to complain.

I recently purchased a Samsung gas stove. When I received it the bottom interior panel was defective. There were lines in the finish. I used the oven three times and the finish started to peel off of the stove. I put in a warranty claim and the claim was found to be physical damage and not covered. I paid $3600 for this stove. The defect is not physical damage. Even if it was the finish should not be peeling and flaking off after three uses or not at all! Samsung refuses to send another technician out to document the damage properly. The first technician could not take a decent picture to show the defect or the peeling. I could have taken a better picture myself. I would like Samsung to come back out and properly document and resubmit the claim. Three oven uses and the finish is peeling off! I thought Samsung was a good name. Apparently its not. The smell of the finish burning off the bottom panel cannot be good to be breathing in.

I purchased a 3 door Samsung refrigerator with ice maker 3 years ago. The refrigerator is junk. It freezes up making clucking jarring sounds because of the ice build up. It leaks under the crisper drawers and on to the floor outside of the fridge. I have contacted Samsung for the last 6 months. They asked me to allow them to pay a service tech to come fix it. The service tech broke the fridge and had me pay $400 to fix it. Still does the same thing. Samsung asked to pay for another repair but their techs could not make an appointment that was convenient for me then told me to use a tech in my area to state the fridge was unrepairable. I did so and paid $85. Now they are telling me that it is a seal problem and that I am either leaving my doors open or the doors are not on properly. I have since purchased a Maytag and threw the Samsung off my back porch. Samsung creates ticket numbers and closes them never returning phone calls or emails. Showing they are the guilty party in the problem with this fridge. I currently have had another ticket escalated to ask to pay for what I have put out because they asked me to do this in order to resolve the issue. $481. They just give you the runaround once again proving they are guilty of knowing that these are junk. DO NOT BUY ANYTHING SAMSUNG.

We bought a Samsung fridge with freezer drawer, two door and ice maker in 2014. The ice maker quit in 2015 around during December. We called service. They were very nice and helpful. The cost to repair we were told could be around 500.00 DOLLARS which is too much for a new fridge. Now we have to buy ice because there is no way to put ice in the maker. We had a Frigidaire for twenty years with ice maker still working. We will never a Samsung refrigerator!

Bought my Samsung dishwasher from HH Gregg. It started getting the LE code after 2 months. The first time the repair company came out they played dumb and said it was probably just because the top drawer wasnt pushed in all the way. Got the same code (and water everywhere) a week later. I have a video, but unfortunately I cant upload it here. Im certain there will be a class action suit for this piece of garbage. I dont understand how Samsung could have such a lack of testing and quality control on this appliance. I was starting to call myself a Samsung fan boy until this...

I bought a Samsung refrigerator a year ago. I started to notice the temperature will rise in the freezer then drop causing food to sweat and frost over causing ice to stick together and not go through the icemaker. Called Samsung multiple times and got the runaround from one department to another department never heard back. The ice cubes are so big they get stock in the opening and fails to fall into the cup. Because the temperature fluctuates ice cubes sweat stick together when the temperature drops again now theyre too big to fall through the opening so youre constantly taking the icemaker tray out breaking up the ice. This refrigerator has made me so sick that Im buying a new one and Im going to donate this one to the goodwill. Its better than nothing for someone who needs a refrigerator.

Ive noticed other reviews explaining the same problem. We brought this fridge less than 2 years ago brand new. We did not expect any problems this early on as we have always purchased a french door fridge because of its large capacity. We have a large family and would have to frequent the grocery store all the time if we bought anything smaller. I am sorry I bought this brand and will not buy it again.We noticed pooling of water just outside the freezer and have been mopping it up every morning. We did not know what is causing this problem-where the water inside freezer is coming from and have defrosted the fridge twice now. -which is extremely inconvenient as we cannot use our fridge during that time. We have turned off the ice maker to see if this was the problem but it is not. This fridge is a lemon. Do not buy. So far it does not seem that anyone who has tried to solve this problem has been successful. I am really tired of cleaning up water everyday and will need to save for a new fridge.It appears that ice is forming on the freezer bottom and then melting and spilling out of the freezer overnight and during the day. We recently removed the bottom drawer which over time turned into a bucket of ice. We defrosted the fridge and cleaned it and are now trying to locate what is causing the ice to form on the freezer bottom (which then melts over time and forms water at the bottom of the fridge).

I am very surprised that Samsung has not had to recall their microwave ovens. All of a sudden the panel shows a code SE or E5 error code. The micro does just not go dead. It starts doing strange things..... constant beeping.... coming on by itself..... blinking lights. These are not old micros. Mine is not even three years old. I called Samsung. They were less than helpful and suggested we call a service center. They ignore the problem and will not even admit that there is a problem. I am done with Samsung Microwaves. Never had a problem with GE!

You purchase a dishwasher for $500.00 and it needed repairs 3 times after the warranty ran out, and will be sending it to the junkyard within 2 1/2 years after purchase, I will never purchase another Samsung product again! Dont waste your money!

In less than a year, our refrigerator began having problems. The cooling fan begins making a noise as the ice builds up around it until the ice stops the fan from spinning. At this point the fridge stops cooling. The fix involves taking everything out of the fridge, opening up the back, and using a hair dryer to melt the ice. This takes approx 45 min to complete. The ice will continue to build up and the process must be repeated every 2-3 months.In addition, the ice maker is poorly built. The water comes out at a weird angle and most people who use it for the first few times end up hitting the side of their cup and water goes everywhere. The ice also comes out all over the place and misses the cup, ending up all over the floor. The ice maker itself also began to drip water, requiring paper towels set below it that need to be replaced several times a day. Based on a video online I just watch, this may be caused from the seal at the base of the ice maker. I am currently testing out a fix. To top things off, the ice will freeze together inside the ice maker, creating a huge ice dam. Its fun to find out this has happened when you have guests over only to find out you dont have any ice ready for them.Overall, this product is a huge disappointment and I do not recommend a Samsung refrigerator to anyone in the market. If you are reading this you probably have realized how many complaints there are, and they STILL HAVE NOT FIXED THE ISSUES WITH THE NEWER MODELS!!!

I called Samsung customer service to find out what I can do for my stove that displays an error code and will not work. I was told by the rep to unplug it then plug it back in. I did that and it still wouldnt work. I was referred to another department that tried to sell me a service plan for almost $300. That I cannot afford. I cant believe a stove less than 2 years old has this many problems. All I can say is buyers beware. Dont spend your hard earned money on this product if you are not prepared to shell out more money 1+ year later. I had an old stove that was purchased in the 60s that was so reliable. This is a downgrade from that. They should be embarrassed with this inferior product. I hope this review can save someone else from the frustration I feel.

RF217ACPN - Just shortly after the refrigerator went out of warranty a continuous water build up started in the crisper drawer. The repairman explained that there is a small part that is faulty in the drainage of many Samsung models - replacement cost me $150.

Side by side fridge - Have had new over 2,000.00 fridge for 2 years. Bought at Lowes. Samsung has changed filter with no explanation. Have gone to Lowes for help but to no avail. Still trying to get help from someone to put this filter in that is suppose to fit. No trouble prior. They just changed it and will not help us. Do we have a chance of Samsung helping???

We bought this Samsung dishwasher DMT300RFB from Best Buy 1-1/2 years ago. The water sensor keeps going out. We have fought with Samsung and their contracted service repair (Sears) and they want to charge us as much to fix it this time to replace this part for the third time as what we paid for this thing. I will never buy another Samsung product. I hope other people will heed this warning and not buy their products.

Range NX58H5600SS: Bad experience with this range. I was smelling gas and I call my gas company, I have warranty with them. I was so mad because its been over 3 weeks trying to resolve this problem, I spent like $800 on this range. They told me Samsung dont make this part any long or its on back order. Now I think I have to buy a new stove. I will not be buying this brand. Customer service is horrible. I have this stove less than 2 years. I had another old stove which lasted over 20 years and no problems. I am very frustrated. Why would they discontinue a parts and the stove is still selling in stores.

DO NOT BUY A SAMSUNG DISHWASHER. Customer Service hold time is over an hour. Told this is normal. No return phone calls for follow-up. Seems like they (Samsung) is looking for a way not to repair/honor warranty. Contracted Repair company for my area is 6 hours away from residence AND reviews are disgusting. I wish I had never purchased Samsung Dishwasher. If I could get a refund I would.

Worst appliance purchase Ive ever made. Required 3 repairs calls within the first months of owning. It does not clean dishes thoroughly and now leaks. Its less than 2 years old. Samsung needs to stick to electronics.

Shortly after warranty ran out, refrigerator quit. Called Lowes & Samsung to no avail. Finally got it running again, defroster kept getting stuck on and defrosting all of the food in freezer. Not a reliable product at all. It has finally quit for good and it is going to the dump (where it belongs).

Dont be fooled ... as we were by salespeople who tell you that Samsung appliances are top of the line. We bought a front loader washer/dryer and French door refrigerator less than six years ago. All three appliances have been repaired at least once. The refrigerator, however, should be singled out as a LEMON -- we continue to have the same problem. We even went so far as to buy the extended warranty which (shockingly) expired last May. Samsung? Never again.

I bought my Samsung refrigerator as a four piece package from Home Depot. Ice maker freezes up and needs to be defrosted every few weeks. Now the entire unit needs evap fan cover assembly, temp sensor, bi metal drain tubes and drain heater. The entire unit is poorly designed. The repair service calls it job security. This is a $500.00 cost. I cant afford to get the heating unit for the ice maker so Ill continue to defrost it on my own.

We have a Samsung refrigerator model number rf265abwp. The refrigerator started making a loud noise and temperature is about 55degrees, spoils the food in it. We called the customer service number to find a repairman and none in our area. It ices up in the back of refrigerator and water is under the cool select pantry door. The refrigerator costs a lot of money and now we cant have safe food. Dont know how we can afford a new one. We have been dealing with this for over 3 years. Started a month before warranty ran out.

The first error code (LC) happened about 4 weeks after install. A week wait for a tech, claimed no problem. Happened again about 5 weeks later. Again, no issue found. Happened again - replaced a part. Happened again. You get the picture. Sent a complaint directly to Samsung in May 2018 requesting replacement of faulty machine (Dishwasher 80M9 series). Was told they had only received ONE repair notice from us (we had logged in SEVEN at that point - since WE hadnt paid for any of the service calls, I have to assume Samsung did!). They sent someone out to repair AGAIN. Happened again in June. JUST had repair here to replace two parts - he was 5 minutes away from the house and it happened yet again. HORRIBLE company to deal with. This should truly be a no star review.

We bought a Samsung model RF28HFEDBSR refrigerator through Home Depot for the princely sum of $ 2400.00, in May 2014. From day one the unit has made a super annoying, loud buzzing noise when the refrigerator part cools. We contacted Samsung repair and the operator had us hold the phone near the refrigerator so she could hear the noise. Wow, that doesnt sound right!, she said. Samsung sent a repairman from Willowset TV who arrived 3 hours late. He said the RPMs of the fan were normal but was not competent enough to diagnose the problem. Did I mention he reeked of body odor? Now we lie awake at night listening to a sound like a weed whacker coming from our new refrigerator. We are disgusted, to say the least. Called Samsung again yesterday and they said they would send another repairman. I asked where he was coming from and the operator said, Monterey, you live in California, right? No, I answered. We live in Connecticut, as I have told you three times now.

I have Samsung stove and oven. Its more than 3 years old and its working in good condition. No any issue with Samsung product. I am very happy with this product and easy to use. Maybe no need to change for long time.

Purchased an entire Samsung suite, got the 3 year warranty plan which was good. French Door Refrigerator has had issues 3 times. (1) Freezer door balls fail out. (2) Broad that control temperature stopped working. (3) Temperature sensor stopped working. Lost Food on 2nd and 3 event due to being out of town. In fact I have had issues with the entire suite except the oven.

Purchased a Samsung dishwasher based on the recommendation of the Pacific Sales. It worked for all of two weeks and went absolutely dead. Two technicians visit later still not working yet. Stay away from Samsung dishwashers.

I purchased a Samsung RF263BEAESR refrigerator 3 years ago because I thought Id get quality and good service. While the ice maker froze and the service person fixed it by using a steam gun it happened again. Easy fix though, since I have a hair dryer. Last week the handle came off the freezer drawer. I had purchased a store warranty that is still in effect; however when I called for service the representative said handles are not included in the warranty. I called the Authorized Service Company who sent a repairman out charging us $75+tax. He said that this model has no way to replace the handle and the only solution is to replace the whole freezer drawer at a cost of $465 and another service charge which means a total cost of $625. The repairman said older models had an access at the top of the drawer which would allow such a repair, but the new models do not have this handy option. To me this is a design flaw that requires the customer excess cost.

The only negative is the material used for the vegetable bins. It is very breakable and needs to be of a more durable material. Other than that, it is a great refrigerator!!

We purchased our Samsung Fridge 5 years ago. Not even a year later ice formed on the inside back of the fridge. They replaced the thermostat and not long after that it happened again! Of course now that its not on warranty, we must have to take the water and ice constantly out from underneath of the deli drawer. I will NEVER purchase any appliance from Samsung again! I HATE My 26 cu ft Samsung french Door Fridge!!!!!!I also have a dishwasher by Samsung and within a couple of months the writing wore off the front! I had to put a dot on it to know where the power is to turn it on and off! Between the two appliances I paid over $3000.00 for Junk! Look up the Samsung class action suit, they knew about this problem and didnt do a thing to fix it!

I was cooking supper one night when I heard a loud bang and then loud arching sound. I ran to the kitchen to see a flame in the oven and my house filled with smoke - set the smoke detector off. Luckily it blew the breaker so the house did not catch on fire. When it cooled down we looked in the oven and found a hole had been blown right through in the bottom. Looked like it blew upward from the warming drawer. Samsung reaction - we will fix it but nothing else. It cannot be fixed. They do not stand behind their products at all.

After reading top reviews for the Samsung refrigerators, we purchased a French door stainless steel model through Lowes with an extended warranty in 2009. On the plus side, we have had no mechanical problems with the fridge to date unlike many of the complaints posted. The problem that we are experiencing is with the incredibly cheap quality of the door shelves/draw slides/draws/and hinged cold storage compartment (in other words all of the interior plastic components). They have literally become incredibly brittle and are cracking and collapsing one by one. I have had to resort to taping up the cracks to avoid them from collapsing at least temporarily. The plastic is disintegrating - Ive never seen anything like this happen and Ive owned several refrigerators in the past including a far older refrigerator of different brand that is kept in my garage. This started happening when brand new several years ago when it was still under warranty and continues today, I contacted Lowes who graciously took parts out of their floor model and replaced some of cracked shelves at no charge. This problem continues to be ongoing and I was told that I should contact Samsung and see if they would replace these so-called defects since it was still under warranty. I believe that Lowes handles the warranty in store for about a year and then you need to contact Samsung customer service for the extended warranty thereafter. Anyway I did just that and after spending a considerable time on the phone I was told that although it was indeed under warranty these interior parts are not covered, but they would sell me the replacements. Well I dont have to tell you how absurdly expensive they are and I chose not to do so. By the way I was not given any explanation as to why this was happening, nor did they admit that this was an ongoing problem. I hardly think that this issue is exclusive to my refrigerator. The reason that I am just now logging in a complaint is because the disintegration of the interior parts has gotten so bad that I can no longer just bite my tongue and stay silent - consumers need to know about this. Samsung customer service made no attempt to resolve this situation for its defective/inferior quality of its product. Showing a little customer support would have gone a long way but their indifference in this situation has lost a customer. This company is not consumer friendly and their lack of concern towards a customer especially for a product that I paid extra to extend the warranty is shocking. I would never buy another Samsung appliance again. This company should be ashamed of its customer service.

Our brand new Samsung fridge is so loud we vocationally have to turn up our TV to hear over it, it kinda vibrates throughout the house. Samsung says thats normal operation and they will charge me to send another tech out even though Ive only had one out to date.

It seems Samsung only makes JUNK now. My new oven will no longer heat. Error code E27. Replaced the Temp sensor and still the same error. One of the burners stays on high all the time. My new 50 Samsung TV lasted 14 months and the panel blew. Phones and washers exploding. Why would anyone buy a Samsung product? Was told Whirlpool was the best bet or LG.

Samsung 4 Door Flex refrigerator - Shame on you Samsung and shame on me. I did not look at this review site till today. Hence I would not have bought your refrigerator. As with others that I see on the reviews, our ice cube freezer ices up and we have to defrost it. I had a protection plan and they came to fix it, but it happened again 1 month after repair. My plan had ended so there will be no new fixing, which doesnt seem to help anyway. Today I was going to reach out to Samsung but I can see by the other reviews that this is a wasted effort as Samsung does not seem to care. Shame on you Samsung that you continue to sell your product but dont fix an issue that many owners are experiencing.

I got this in Dec 2013. It kept leaking water from the water dispenser. I called the 1-800 #. They said it was ok for it to do that. By June it stopped making ice. They just told me to reset, so I did. Work for a one month. On 7-2-14 called them again then in 8-26-14, then 2-6-15 then 2-8-15. I have all my reference #. They told me to take back to Best Buy but not until my warranty was expired. Now Im have a fridge that I paid 1,300.00 with ice maker that dont work. What Kind of Company is This? Please help me with my issue!!!! They need to understand that Im a 54 y/o female that lives 98 miles away from Best Buy and not easy to just take a fridge in a Car!!!

Our family purchased a Samsung French Door refrigerator (RFF266-AEPN) in fall 2016. It was about $1,600 and looks nice. In February 2018 (after 12 months - when the warranty expired), we heard random beeping noises in the afternoon and evenings with the freezer temperature panel fluctuating wildly from -8F to 2F. I had a bad feeling when two high-quality appliance repair companies both refused to diagnose or fix ANY Samsung refrigerators. The Sears Appliance Service Company said the freezer fan was broken and that the replacement part was $650 in addition to a service installation fee ($150). So, now Im stuck with purchasing a brand new refrigerator in less than 2 years! Beware if you purchase a Samsung refrigerator. Im never going to buy a Samsung-brand refrigerator again.

Bought the unit last 2014 and started using it when we moved into our new unit in July 2014. Within 2 years, stains and discoloration appeared on both doors. In April 2017, have shelled out 1k plus for a replacement of what they called sensor, cause my freezer is not functioning. In less than 1 year, as of this writing, March 2018, it malfunctioned again, cant produce ice cubes and the whole unit is not cold enough to cool a pitcher of water. The mechanic from their authorized service center, checked it up and gave me an estimate amount of PHP5,000 to replace a leaked hose etc. I will now spend 6000 plus for a unit that I have used only for less than 4 years. I would rather buy a new unit if I have an extra money, and if I do never would I buy any appliances from this brand.

Bought a Samsung refrigerator and the lifetime on it was less than 2 years. The fridge got so hot on sides and on the top that you could probably cook on it. The inside was hot and the freezer was just chilly. I tried to call service and was not able to get any help. I had a service tech come out, was charged for the service, and they could not fix it. What a piece of **. They should recall all the Samsung fridges.

The Samsung refrigerator stopped cooling and the unit is barely five years old. After reading the reviews on this site and after being told that the replacement part was going to be $300-$500 (and may not fix the problem), I will be buying a new unit! Luckily, mine came with the house I bought and not out of my own pocket.

These refrigerators are a nightmare and worthless. Everyone has the same complaint, yet the company wants to do nothing about it. These refrigerators should be banned from the United Sates. I have not had this refrigerator 18 months and got a repair bill estimate for nearly $600. Samsung knows they have problems with their products and they do nothing. I am done with this company, dont want anything with their name on it, or made by them. JD Powers should be sued along with them.

I would give a zero but that’s not an option. This is the worst fridge Ive ever had. Every 2-4 weeks we have to unplug it and let the ice that freezes up, defrost. The first time it happened we didn’t know and the block of ice that built up in the back, broke the fan and we had to buy another fan. These should not be allowed to be sold to the public. We bought brand new from Home Depot. I’m going to sale it and it’s only a year old, and take my losses and buy a basic fridge that actually works normal. So my advice is, if you want to buy this fridge come get my piece of trash and don’t waste your money.

Our Side-by-Side fridge stopped working about a month ago. I called Samsung and they offered me a 1 year warranty (which I thought was odd since the fridge was 4 years old). So I accepted, and they referred me to a local repair shop, A&E Factory Service in San Antonio, TX, which by the way is no good as well! The technician came out and said 4 parts needed to be ordered. Only 2 parts came in. Tech ordered other 2 parts. Only one part came in. I HAD to follow up with the Tech, with his company and with Samsung to get that 4th part ordered! Parts finally came in, and the fridge was repaired. Following week, fridge is not working again. A&E sends a Sears tech and says compressor is out of refrigerant (possible leak). He fills refrigerant and leaves before the fridge even shows that it is cooling. Fortunately it did. 2 weeks later (which is today 11/13/13), the fridge is not working again. I call Samsung and get transferred 5 different times because they cant give me a correct department to speak with. In the end, hopefully my fridge gets fixed. I decided to buy a backup the 2nd time around in case this would happen again (which today is the 3rd time). Im pretty sure they are just going to send another tech who seems like they do not know what they are doing and dont make the effort to ensure the fridge gets fixed for good. SO dont buy a fridge from a company who makes TVs and phones, lets put it that way. The model number of my fridge is #RS277ACBP/XAA. That was $1500 down the drain. Dont let the LED lights fool you in front of the fridge and drag you in because you think it looks fancy. Samsungs warranty is no good, their customer service is no good, and the contractors they send to come repair your fridge is no good.

I have purchased four Samsung appliances within the last four years, and three needed repairs. Microwave, purchased a year and 1/2 ago, needed new keypad which cost $160 repair. My French door refrigerator, purchased four years ago, needed new rear panel and defrost sensor/water build up under deli drawer. This is a common problem we find out. This cost us $185.50 in repair. Front loading washer, purchased three years ago, needed new bellow with repair cost of $137.21. Im very disappointed in Samsung products. I would like someone from Samsung to contact me if there is something they can do to help absorb some of these costs. Do you stand behind your product? I will be building a new home in the near future and will not be considering Samsung appliances.

DO NOT BUY SAMSUNG APPLIANCES!!!! Dishwasher lasted month. Supposedly black stainless is nothing more than a film cover over cheap flimsy thin stainless. Customer service is garbage the absolute worst. DO NOT BUY SAMSUNG APPLIANCES!!!! WE HAVE BEEN ROBBED BY GARBAGE APPLIANCES. And shame on Home Depot for not standing by us.

Bought 4 years ago, now have lost everything in the fridge twice and multiple visits from technicians to replace parts... Still not working correctly... Today is Thanksgiving and now it has gone out again. Fridge fan and coils freezing up preventing the fridge from cooling. It is now 56 degrees and we are going to lose everything again. I Do Not recommend Samsung refrigerators to anyone and suggest stores to stop selling them to consumers.

We purchased our first French door Samsung refrigerator in 2011 not only because Samsung was a household name and I figured would make appliances that would outlast their warranty period but I also purchased the Samsung because aesthetically they stood out in comparison to other brands. Well I was completely WRONG about the quality and durability of Samsung appliances.Our first refrigerator was still under warranty and had to be replaced in 2015 because they no longer made the parts needed to repair the 4 year old refrigerator. This four year old refrigerator would make a loud humming noise as a result of a faulty fan motor. We made a second poor decision to purchase another Samsung refrigerator thinking they would have improved upon the issues they had with their appliances, but again we were WRONG. The issues were worse, see list of faults below that started in 2016 one year after purchase:1. Massive water leak behind the water dispenser that requires placing a large towel to catch the water to prevent potential slips and/or falls from the water from pooling on the floor. 2. The ice maker only makes a cup full of ice per day even when pressing the Power freeze button. 3. The refrigerator intermittently makes a loud humming noise.See list of actions taken to address the issues our 1 year old refrigerator is having: 1. Defrosted the ice maker by keeping doors open and using a hair dryer in order to speed up the process. 2. Sealed the crack between housing of the ice maker and the refrigerator with waterproof silicone. 3. Purchase 2- 10 lb bags of ice from Buckeyes twice a week. 4. Keep refrigerator door open for extended periods of time in order to stop the humming noise (yes we had food in it at the time) and speed up the defrost process. Even after initiating our own interventions, we continue to have problems with our Samsung refrigerator making a loud intermittent humming noise, making ice, leaking large amounts of water behind the water dispenser.The reason Im taking the time out of my busy day to share with you these issues is because Im disappointed in this product and to prevent you from making the poor decision of purchasing a Samsung refrigerator. Its not worth the money. There is absolutely no reason why anyone should spend thousands of dollars on anything that is proven not to last over 5 years. When I was growing up, my mother kept the same refrigerator from the time I was 10 years old until I graduated college. Of course repairs were required but as stated earlier, this is my second Samsung refrigerator in the span of 4 years.Yes we have a warranty but this refrigerator began to have problems a year after purchase, my expectations of Samsung setting a higher standard when it comes to quality appliances has not been met. We have had to spend time troubleshooting issues on a refrigerator that cant go the 5 year distance and take time from work to have it repaired. BUY SMART BY NOT BUYING A SAMSUNG FRENCH DOOR STAINLESS STEEL REFRIGERATOR.

In approx May 2015 we purchased the Samsung RFF18HFENBSR French door refrig/bottom freezer from Home Depot. Our renovations got delayed so we did not start using it until August. I gave it one star because it looks and fits great but the following year (after the warranty was over) multiple things started happening. First no ice, then water in right crisper and water under both crispers freezing up. I went online and this has been a problem with Samsung refrigerators, many models, for years. I didnt call them because after researching they were not even returning calls to those that had warranties.All I can say to those shopping, absolutely do not purchase their refrigerators. This is a continuing problem. I have to call a repair guy but more annoying is it may possibly be a simple fix. There is a problem with the heating coil not keeping the water from freezing in a little hole. So their fix was a metal piece that doesnt quite reach the hole too short so it wasnt a fix after all. So water freezes in the hole, then no ice, water in right crisper and water under both crispers that freezes. It also creates frost in the freezer and food in the refrigerator freezing. But now I have to pay god knows how much money for a repair guy, empty everything out of my refrigerator again. Some repair guys are also saying you have to replace the thermostat piping or something like that. Dont buy this. I never do this but I have a refrigerator in my garage that is 12 years old and has never had a problem and Samsung although they were aware from previous models continued to just make it with the same problem knowing it still didnt fix it.

I replaced my refrigerator which had served me 27 plus years (it was Whirlpool). I wanted to upgrade, so my son recommended Samsung. It has only been 6 yrs., but the plastic shelves were so brittle on both the refrigerator and freezer. It only took 2 years when these shelves were showing signs of undurability. We are only 3, 65-year-old plus women (sisters) in the household, so we are very careful on our belongings. I am not in the position anymore to buy new ones since I am on fixed income and cant afford to make a big purchase. But now I have to make a loan to buy a new one. When we open the refrigerator and freezer, we get so disgusted. It cost me so much money that it makes me sick to my stomach that this expensive refrigerator is a piece of crap! I will not buy anything Samsung. I’m going to look for Maytag, Whirlpool, or Frigidaire. I dont trust these new companies! I hope Samsung will do something about my problem. I can send them pictures of the shelves.

We find this refrigerator answers all our needs especially with the snack drawer. It is very attractive also. This Samsung refrigerator has lots of room with variable adjustable shelving, deep bins, and a deep freezer drawer on the bottom. The water/ice dispenser is invaluable and has the option of cubes or crushed ice. The only maintenance needed is replacing the water filter every six months. Great size and value for a family.

Bought the Samsung dishwasher Oct. 2011. Major prob. with some clips breaking off and getting stuck, 2 repair visits. Then stop working again. Next repair person said needs new motor and easier to replace whole dishwasher. Of course, out of warranty time, period. Refuse to purchase anything from Samsung again. At same time, I purchased the fridge and range and now fridge is having issues.

Holy **! You spend nearly $3,000 on a refrigerator, and 2 months outside of the standard 12-month warranty, the display goes out. 2 months? Really. The fact that they dont have enough faith in their own products to warranty a $2,800 unit for 24 months is ludicrous. I wish I would have read these comments beforehand. For those of you looking at the stainless steel 4 door fridge, model RF4287HARS, dont waste the money. Id love to see a class action on this.

I wouldnt recommend this refrigerator. After only two months, the water line started leaking. The product was still under warranty. Samsung could not repair the water line hose nor would they agree to replace the refrigerator. The water line connects near the floor and Samsung claimed that the damage was caused by me. Horrible experience. Thankfully, Best Buy let me return the refrigerator - no questions asked.

We bought a Samsung French Door Bottom Freezer Refrigerator and it started freezing up behind panel in refrigerator part. It leaks water that overflows onto kitchen floor and makes your cold grocery items freeze up in back of fridge. You will have to pay hundreds in repairs and if you need questions answered about problems be prepared to be put on hold on phone and then talk to someone from India or Pakistan that you cant understand. Samsung refrigerators are nothing but CRAP and they need to be Sued.

I want to send off my feelings that I have about this new SAMSUNG RS25H5000WW 1615 2-29-16 side by side refrigerator. I feel extremely positive that we have made a good choice and would like to be able to update my comments yearly to show that each year the choice we have made is still EXCELLENT.

From owning a Samsung TV we felt we could trust the brand by buying a dishwasher from the company. How wrong can one be. It seems they have no idea how a simple dishwasher works. Darn thing runs for over 2 hours and the dishes dont come out very clean. We have to prewash them which is a real bummer. UNCLEAN stuff collects under the door frame at the bottom of the washer which needs to be wiped off. It was black like mold.This is a box that is supposed to clean and stay clean and it isnt. Id expect the company recall these units as they are not healthy. We paid a lot of money for this poorly designed machine and I am thinking about taking it back to Best buy whom I bought it from. Not their problem as they just carry the brand. .

Water constantly leaks and pools under vegetable drawers. We must chip ice away every few days so that food doesnt freeze. This fridge has the ice maker and water/ice dispenser on door. We turned off the ice maker and disconnected the water thinking it would stop the water leaking but it did not. Ice maker worked great but the water leak is ridiculous. We will never purchase another Samsung refrigerator again.

We bought this refrigerator about 4 years ago. It worked well the first year and the 2nd year onwards we started having problems. Water started leaking from bottom and water gets collected on the drawer base and the vegetable drawer also. The drain plug design is so bad that the its bound to get clogged. The drawer designs are complex and poor that food particles get lodged into the crevices between the various plastic parts and it is very hard to clean and if you try to remove them the plastic parts start to crack. Did not expect this from Samsung products. Poorly designed for cleaning and defrost system is pathetic. Even my grandmother fridge did not have this water leaking problem.

I bought a Samsung refrigerator. I paid $1,200 and after 3 months it began to give me problems with the water dispenser and ice maker. It began making very loud noises. I called Samsung and they keep telling me to do the same thing until now after 1 year the guarantee is over and now they are telling me I have to pay to have someone come see it and it has been the problem since we bought it. I really would not recommend Samsung appliances to anybody.

I purchased a Samsung refrigerator five years ago and the fridge just stop getting cold. We called the customer service and it just so happens that my warranty was only for five years. They charged us $125. Just to come out to look at it and was here for only 20 minutes. It needs 2 parts (so they say). I will never purchase another Samsung appliance. A refrigerator should last more than 5 years. I purchased at Best Buy and do not have my receipt because the receipt fades.

My 3 yr. old Samsung over the range microwave quit. Not happy at all with this! Displays SE only.

Returned home after 3 hour absence to find my 3 year old Samsung microwave baking a non existent potato. The menu was flashing baking potato. I have no idea how long it was on and turning it off & on twice did not help. I ended up shutting down the fuse on the circuit board. Repairs totaled $175. Totally unacceptable. I am elderly and live alone so no question of excessive use. I wish I had seen this review forum first and I would not have repaired it at all. Very unhappy...

The freezer is working... For now. We woke up this morning to warm milk. The refrigerator side is not working. Spending Sunday morning defrosting the whole back panel that is frozen up. This is totally unacceptable. My old refrigerator, a Kenmore, is in garage it has been working great for the last 10 years, not one problem ever. Its coming back in the house today.

Bought a side by side refrigerator RS25J500DSR 17 days ago. After waiting the 24 hours for the ice to make, it was evident that there was a problem. The refrigerator only serves two people and one of them is gone most of the day. Its bin has only gotten filled more than a quarter of the way one time when we were out of town for 4 days. We only fill our glasses 1/4 way with ice in an effort not to be without ice entirely. Reported problem to Samsung and a tech called back. Had me to do the tests described in the video then he told me the ice maker was working fine and he was closing my file but would call me the next day to see if resetting it had helped. The next day, no call. Refrigerator was not bothered for 4 hrs. and the bin had approximately 30 pieces of ice. So the next day called Samsung again. Was again told they would send out a repairman. Today, was called by Tech. He stated that he was trained by the engineer and the ice maker in this refrigerator only makes 6 pieces of ice every 90 minutes - 2 hours. A total of 70 pieces of ice in a 24 hr. period. It is not designed to provide very much ice. I cant imagine that anyone would buy a refrigerator and not rely on it for daily ice. He also stated that the bin is not suppose to fill up more than 1/4 way full. Again they have refused to send anyone out because they know their ice maker is practically worthless. I wish I had seen these complaints before I bought it. I did look at the rating for this product and since it had a high rating I thought I would be pleased. However, this is the worst purchase I have made in 60 years. I dont ever plan to buy anything that is Samsung again.

Samsung refrigerator 25.6 cu. ft 3door - I have bought this refrigerator 8/13/2013 for $1,624.49 and it was the worst buy I have ever done in my life. One would hope that you spend that much money and a name brand you should get quality. It has been 5yrs in that time I have had noise problems, panel is very difficult to change temp in unit also cant reset the filter warning, ice making unit freezes over, flip shelf is very flimsy and weak, back unit in refrigerator is freezing and not keeping temp. Now I have to try to fix this myself not fun not having a refrigerator!!!

Bought a Samsung Refrigerator in Feb 2015. In May of 2016 the Fridge part stopped cooling and I lost everything in the top. Called Repair as the Fridge is not under warranty. The service man made 5 trips out and 2 parts and now it is Sept 7 2016 and it is making a noise so long had to unplug it. It was frozen up again in the fridge part and was not cooling up to 62 degrees even though there is ice frozen to coils. Service could not even get panel off until it thawed for 24 hours or more. I still do not have a refrigerator working. The freezer still works fine like others have said. I am getting the run around and given a ticket number and no service guy will come out (they said they can not get answers from tech support) and there is no wiring diagram as other appliances have. Do your research. Do not buy Samsung!

SMH9187b microwave - SE error code appeared on this two-year-old unit. I followed the troubleshooting instructions with no results. I had their authorized service tech come out, cost $85, to the house. He said we needed a new control panel, $280. I said, Thats too expensive. Whoops, he found a loose wire. It worked fine for two days then the SE code reappeared. Were seniors so this thing is not abused. Looking online, it seems this unit has many other unhappy owners. It seems to me this may be related to the prior recall.

I bought a Samsung refrigerator in 2011 and a washing machine/dryer in 2012. The refrigerator leaked all over the floor and the washing machine wont drain the water. Samsung wont fix, it is out of warranty. I want to know about class action lawsuits.

I bought the whole package of Samsung products and over a few years little things start to break and letters have fallen off of the microwave, igniter is bad in the oven, ice maker freezes up, washer lining went bad and started leaking. Their product is crap and the customer service is trained not to help you, they tell you there’s no one in your area to fix it, that you need to find your own repair man. My question is why does Lowes and Home Depot and other retailers sell and support them and you don’t have a service center for them. I will not buy another Samsung product, and I suggest you research before spend 8000.00 dollars on junk.

I came home from work, and there is a number 1 and an E flashing. I got out the manual which says to unplug for 10 minutes. I did it and plugged back in; same thing. I called the 1-800-samsung and was told Sorry, your 1-year warranty was up on the end of November. I had purchased the fridge, their stove, dishwasher, and microwave all from Sears in Chesterfield, MO. I spent a lot of money. The French-door fridge with bottom-mount freezer was the most expensive piece. I wish I would have looked at the complaints on their products before purchasing. The customer service said only that We are so sorry. over and over but that they will send a repair at their convenience and I will have to pay. it is out of warranty, they added. I said Samsung must know their product will surely fail after the first year is out. Again, I was told I am so sorry. Would you like to schedule a repairman? Please, if anyone is even remotely considering a product of Samsung, rethink it. The beautiful stainless steel dents so easily and will only last shortly after your warranty is up. Dont be fooled. The customer service lady said we have a better warranty on our TV. Too bad it isnt my TV. Dont buy Samsung!

4 years ago we purchased a Samsung refrigerator with double doors and the freezer in the bottom. After 1 year we started to get frost on the back inside of fridge and also water would fill the bottom of my vegetable drawers. I put up with this until January 2020 when my husband googled the issues and realized the drain tube in the back of fridge was a faulty issue with this product. We thawed out the fridge for 2 days and installed the new drain tube thinking we had the issue resolved. March 5, 2020 I opened the fridge door only to discover the temperature in the fridge was 50 degrees so I pushed the power cool button. The fridge cooled off to 38 degrees again and I thought we were good. This went on for 3 days and we finally had enough. I have purchased a new GE refrigerator and will never purchase another Samsung product.

Even a small amount of research on Samsung dishwashers should send you screaming in horror at the thought of buying this product. Ive never written a negative product review until today, but I am compelled to warn anyone with money in his or her pocket and a hankering for a shiny new dishwasher to shop elsewhere. Just dont do it. You will be glad you didnt.This PoS I have has been a clunker from the beginning. The writing wore off the front panel in just months. It thumps when it runs. It has been down and broken more times than I can count, from input valve to water sensor to spray arms that wont stay on to fragile wheels to not draining, to not filling and worst of all, to the longest freaking dishwashing cycle I have ever seen while still not getting my dishes clean. Thank God I fix my own stuff, otherwise this $800 dishwasher would have cost me TRIPLE in repairs.It is a CONSTANT thorn in my side... constant. I have sworn off Samsung products of all kinds forever and weekly I remind my four young children to never ever ever ever buy a Samsung product. You would DO well to join them, for your sake.

My gas stove NX583GOVBSR was fabricated in Oct. 2013. In Nov. 2015 the stove stopped working. It appears the control panel is the problem as the burners still work. If I try to set the oven to bake, the control panel starts making loud syncopated sounds and flashing lights. And it keeps doing this until I turn off the power at the circuit breaker. The Samsung customer service person has no idea what is causing this and will only send a tech for $100 plus parts. I stopped at Sears and they said the control panel may need to be replaced for $450 plus installation. Sears encouraged me to buy a new stove for $1700. The stove came with my house when I purchased it Nov. 2015 so it may have been broken before that. Previous owner did not purchase the service warranty. Last gas stove I had lasted over 15 years! This is ridiculous. Im looking for a class action suit after sending in this review.

In November 2015 we purchased a Samsung Electric Range with Black Stainless finish. The model number is NE59J7630SG, recently we have noticed that the paint is flaking off around the oven door. Your hands do not come in contact with this area. We contacted Samsung and they told us it was too bad but they call it a cosmetic issue, so it is not covered under any warranty. The Best Buy protection policy does not cover it as well. After viewing many complaints about Samsungs Black stainless issues on the internet, both ranges and refrigerators we decided to push the issue. Samsung said they would send a repair person out but if the issue was deemed cosmetic we would have to pay the $200.00 service call. We have sent pictures and done everything they wanted and they will not back the product. It is my (and many others) opinion that appliances should not have paint peeling off of them after 2 1/2 years.

I have a Samsung Refrigerator side by side unit that I purchased from Lowes along with a four year extended service warranty. The Refrigerator unit stopped cooling the first week of August 2014. Via the Appliance Repair company sent by Lowes took a week to come and then had to order parts. The parts ordered from Samsung took two weeks to deliver and were the wrong parts. Today, a month later, the second set of parts ordered were also wrong and I was told that Samsung shipped the wrong parts once again. Samsung cant be contacted nor expedite the parts. The service provider indicated that Samsung has a poor parts department and is not responsive to the consumers need to quickly obtain parts to repair its products. The part needed is now on order once again and I am not optimistic that Samsung is capable of delivering the proper part for its product. I was told that Samsung has many victims experiencing this same issue and simply doesnt care about the consumer.

My dishwasher is not working properly. I called and a tech came to my house. He indicated the heat sensor and control board is bad. The control board was defective and therefore made my heat sensor go bad. I am very upset because the repair is going to cost more than the dishwasher. Samsung product. I read a service bulletin on the internet and it says the control board in that unit needs to be replaced due to a manufacturer error. My model number is dw80f600utb. My dishwasher does not work. Samsung not stand by this product! Piece of garbage!

Ice maker problems. Ice bin will not come out of the fridge.. Called Samsung... Took info from me... Gave me appliance company that does their warranted work. Fridge is two months old. Appliance company said it will be three weeks till they can come... I tried to thaw, unplugged it for two hours, used a heat gun & fan for to 2 hrs., but no luck! So we emptied the fridge and will wait a day or so to see if it will come out... Appliance company feels it will happen again... By luck we have a second fridge in the cellar... Way too much aggravation after spending $2600.00 on this unit.. What do folks do who do not have a second fridge? This is the new America. Nothing lasts, way too complicated, and no one who knows how to repair them... Reminds me of the auto companies of the 80s and 90s....

Shame on Samsung! I bought a refrigerator RT2BSRTS1 in Hong Kong and it was delivered on 25 July 2011. However, we found out that it didnt work the next day. So, we called costumer service and a staff from the maintenance department checked on it on the 27 July 2011. According to the repairman, the refrigerator cannot be fixed and they will just have to replace it as soon as possible. It is already July 30 and I am still waiting for their arrangement. They always say that it is still being processed! It is very urgent to me. All my stuff is just being kept in the kitchen cabinet. It is 30 degrees Celsius so the food will spoil! What happened to this Samsung Company? I would never buy Samsung products. Shame on you, Samsung!

French door refrigerator is crap!!! Had my refrigerator less than two years, and its completed frozen. Back piece on fridge has cracked due to this. Ordered a new part only to realize when taking back piece off fridge: everything is frozen; lines m, etc. Ice maker constantly leaked for the last 8 months. No help through Samsung or HH Gregg. Will never purchase a Samsung appliance again.

My refrigerator (Samsung RF24FSEDBSR) has a unusual noise coming from the back. The only way to stop the noise is to unplug the unit for 24 hours and let it defrost (really a refrigerator without a defrost cycle). I have seen where ice builds up and the fan is actually hitting against the ice and thats what causes the noise. The 2nd issue is the ice maker, or rather the lack of ice making. The ice maker is always dropping water into the drip tray, and the tray stays full. When you dispense ice the ice is wet and usually a bunch of crumbles VS solid cubes. We called Samsung and went to Frys where we bought the unit and all they say is that its a common problem, then said check the gasket/seal on the door that lines up with the ice chute, and is the chute door closing all the way. Both worked as they should but we still have water dripping.

The fridge model no: SR-688EV with serial no: **** has sensor that is beeping even when the fridge is closed and the fan is not working. The freezer compartment is working well and only the fridge compartment does not work well.

Fridge purchased less than 2 years ago is not cooling. We have the problem for two weeks already. The food gets bad. The upper part of the fridge does not cool. We call Samsung several times. First, a representative was trying to repair it while on the phone. One of those, Mr. **, with very bad attitude. So, we turn off the circuit breaker for 30 seconds, then again for a minute but nothing. After another call, Samsung gave me a repair case number and said someone will call me. Waiting a few days, no one called but Cristina ** sent an email 3 days later to tell me I have to call to schedule the repair. Her office was closed at the time I read it, so I called the next day and left 4 messages. It seems she called in the afternoon and talked to my son who has a disability. My son didnt know much about what was going on, so Cristina decided to cancelled the ticket. I called her the next day to ask her why it was cancelled after I left so many messages but she didnt care, and told me to call Samsung to get another repair case number. This means to wait again a few more days. Now Cristina refuses to do the repair saying that I was rude, yes I was very upset, and Samsung does not have any other company to do the repair. So, Samsung wont do anything even though this fridge is still under warranty.

BUYERS BEWARE!! The worst experience involving the Samsung dishwasher DW80H9 series. First year the top rack was not functioning properly. The fix was use zip ties to stabilize, this was from a Samsung tech. Second year continually got the E7 error code, replaced the spray arm motor and assembly. Third year, same E7 code and replaced same parts again, but I had to wait 2-1/2 months to get the correct part. This year is the fourth year, guess what, same error code. Today I canceled all extended warranties, this company needs to remove their products from the consumer base and start over again. The Samsung Protection Plus warranty system is a joke also, the right hand does not know what the left hand is doing. If I can change a handful of peoples minds to purchase a different manufacturers product, my job is done. Please be aware that Samsungs appliances are pretty and your kitchen looks awesome, but not functional and you will be spending your valuable time on the phone for hours for repair. Please take heed!!!

RF4287HA Refrigerator cannot be repaired - 2 1/2 years old. Loved this refrigerator until I got error code on display one day. Called for Service. Technical came and said unit could not be repaired. He called Samsung and after they spoke, he told me Samsung would call to make arrangements to exchange unit. Told they would even take the old unit back at the same time. Received call today from Samsung requesting receipt. I was then told that Samsung will only be refunding me for the purchase price prorated from the time of purchase. I feel like I was misled and that Samsung does not stand behind their products. I will now be going out tonight to purchase a new refrigerator. It will NOT be a Samsung.

This dishwasher has served us very well. It is amazingly quiet and cleans very well. Internal space is very good and allows user to load a generous amount of dishes, silverware, and glassware. I would not hesitate to recommend this unit.

I bought this Samsung Twin cooling fridge in 2017. Two years after purchase, it stopped cooling. Called Samsung. They sent out a tech to fix it. Two years from then its not cooling again, Called Samsung again and found out its not covered under warranty anymore. So Ive to pay to get it fixed. I had an impression that Samsung was a good brand and their products lasted longer. My old Westinghouse fridge lasted forever, it was still working when I gave it away. Samsung Never Again.

2 months out of 1 year warranty and drainage and ice issues. Refrigerator not cooling properly. Samsung service terrible with hours upon hours on hold. I will never ever buy another Samsung. Water flooding and freezing under crisper drawer. Spoiled food 3 different times. Temperature sensor is behind control panel which gets frozen due to a defect in drainage system.

We purchased a Samsung (Mod RF267AB) French door refrigerator, and within 18 months, we had issues with water pooling in the pan under the deli pullout drawer. Since we had an extended warranty through Lowes, we had it fixed. Since that time, the same problem has been fixed two more times with no success. (Each visit has been a different repair guy, so no commonality there.) The last time, the technician also adjusted the level and tilted the fridge back saying that may help it drain! Starting yesterday, the upper cooling fan has begun growling. I need to call Lowes service to get them out again, and of course, it’s also not draining again. When we originally researched the unit, we consulted the leading consumer products reporting magazines article on refrigerators at the time where it was a top rated model along with the GE model we looked at, which apparently was the same one manufactured by Samsung for GE. Im very disappointed by this experience and also by the ratings assigned by the consumer magazine.

Bought my Samsung refrigerator less than 3 years ago, March, 2016. I have had to have the ice maker replaced and now the refrigerator is not cooling properly. It has taken a month to get a repairman in to fix the problem. Less than 36 hours later after it being repaired, I was awaken at 4 am in the morning with my refrigerator making the same noise and stopped cooling AGAIN. Luckily the refrigerator is still under warranty but I was without for a month, now it is going to be another 2 weeks before they can come out and replace the same part they just replaced. It is 2 weeks before Thanksgiving, how is anyone supposed to live without a refrigerator at this time of year? This is inexcusable! Samsung needs to buck up and get these items fixed or replace our units with new ones!!!

I spent $2200 on a Samsung Refrigerator (model RF4287HAPB). As Im reading, I see the model number doesnt matter - they are all junk. Id like to submit my experience. Today is 9/6/12. I bought my refrigerator on 9/20/11. On 8/20/12, the screen started reading an error code. I called Samsung, who sent out a repair person. The repair person stated it was from the freezer. Its irreparable because the wires where the malfunction occurred are in a non-removable part of the unit, and therefore, the code is permanently affixed. I cannot operate what temperature setting, or whether I want cubed or crushed ice.In other words, once a part goes, it affects the whole unit. My part was a freezer sensor affixed with small plastic clips (which a consumer would not know since its not easily seen). Somehow, it became dislodged and the wires were cut, thus, making the unit irreparable. My spouse is an engineer who has designed some items that most people are aware of and rely on a daily basis. I explained the design to him and his comments were that this was a highly flawed design and structure.The refrigerator is under warranty, still. I am replacing it with a better model (i.e., not Samsung). I purchased the unit at Sears and they are replacing it with the cost of a new refrigerator, as to what I paid for the original unit. Im glad I purchased there since it appears that Lowes and Home Depot do not honor their customers. I can purchase another brand and not Samsung. I wish I had done my homework before I made this purchase. Additionally, Id like to add, there is no way to effectively clean the shelves and side doors since it has a multitude of parts and they do not come apart. So, it allows bacterial growth from water and spills. I have kept this refrigerator clean and I dont have that problem. But I can see how it would occur since there are cracks and crevices that water and spills can seep and there is no way to effectively dry them since its impossible to get any apparatus down there, or you risk breaking it all together.

We purchased a Samsung refrigerator in November 2013. In the last 6 months water is accumulating in my produce drawers. I thought a hose was not connected correctly. Sad to say that was not the case. We spent 1200.00 on this fridge and after reading that others are having the same issues something needs to be done. CLASS ACTION SUIT. (Model # RF217ACRS).

I own numerous Samsung appliances - TVs, Washer, Dryer, and Stove. I also owned (and just removed) a malfunctioning Samsung Over the Range Microwave. I purchased it, knowing it had reliability issues, but it matched my stove and was the right price - so I gave it a shot. Let me first of all state that it made some funny buzzing noises that I didnt like. The keypad never worked great, either, but after about 5 years it may be, it certain buttons became harder to push, and eventually some buttons (and then almost all buttons) stopped working, entirely.Long story short, given another Samsung should have a similarly mounting system, I took a shot and attempted to order another Samsung (yes I know). Well, get this, I order it from Lowes and after multiple bad delivery dates from the Samsung distributor, I ended up having to cancel my order. Yes, even Samsungs own delivery of their microwaves turned out to be a nightmare. That said, I gave up and chose a Whirlpool that looks great, has great review, has a blue readout that match my Samsung stoves blue readout (that was a big deal, btw), and it has good reliability ratings according to Consumer Reports. All in all - Id say the moral of the story here, is to just avoid Samsung microwaves.