I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

I recently had a service tech out to repair my dishwasher. Before I knew it, he was opening the unit and found a tube looking piece stuck in the unit. He was at my house for 15 minutes and the bill was over $250. He should have asked if I was okay with the procedure he was going to perform and the cost before proceeding. To make matters worse, the dishwasher is not cleaning dishes now. I sent a prior email to GE a couple of weeks ago with no response. I would have never spent this money if I had been given the option and certainly now I have been charged for a repair that actually made my unit worse than before since it is not cleaning the dishes like it did before the repair. I respectfully requested that my money be refunded and/or be given a credit towards the purchase of a GE appliance and have received no response. I tried calling and have been on hold for over 30 minutes now with no one picking up, despite the fact that hold time stated estimated wait time was 5 minutes.

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?

Dishes on top shelf do not get clean, and Power Dry does not dry dishes. Technicians say nothing is wrong with the unit and customer service was a nightmare.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

I bought a GE Profile dishwasher and have the same problems of residue on the dishes. My dishwasher is only 4 months old. I paid top dollar to get the same line as my refridgerator. This dishwasher should clean the dishes sparkling clean for what I paid for it. Disappointed in Cobden

We have a full size counter top GE microwave. It is about 3 years old and there have been no problems. Our last microwave was also a GE and it lasted about 15 years before it started to suffer from occasional electrical arcing inside, while in use. We simply stopped using it and after reviewing all models, chose to buy another GE and it has been great. We have an over the range micro at our summer home - a Frigidaire and not as good. Our research shows it will likely fail long before the GE.

My GE microwave is not complicated to use. When cooking prepackaged dinners it cooks perfectly in the time the food instructions say it will. I have used other microwaves that the food is over or underdone. No problems with defrosting fruit either. I am very pleased with cost and performance.

We had to replace our dishwasher a few months ago and we got a GE Dishwasher and we could not be happier. This unit cleans so much better and seems to take a lot less time to do a full load. I would recommend GE to my family and friends.

Less than three years ago, I purchased a microwave oven wall unit to replace an existing unit. Due to the size of the built-in cabinet, I was limited in choices. The cost of the unit was $2400. A few months ago, the interior wall of the unit began rusting and the enamel is peeling. I contacted the customer service dept via e-mail on their site. I was asked to send pictures and then informed that I should stop using the unit immediately due to the danger of arcing. I was also told that because I did not purchase the extended warranty, the best that GE could offer me was a new unit for $800. I asked for names of warranty companies and was given one name and number but told there were others that also offered the same service. I called this company and they clearly told me that the peeling and chipping was a manufacturer’s defect and would not have been covered by an extended warranty had I purchased one from any company. Then I contacted the GE repair service center and spoke with them. The man who answered explained that this is a cosmetic problem and that there was no danger of the microwave arcing unless there was less food in the microwave than the size of the area that was chipping. I am very disappointed in the response of GE, the pressure placed on me to make a decision in 7 days or the offer would be withdrawn, and the fact that the service department and the consumer service (complaint) department gave me entirely different responses to the same information and problem. I will probably have my cabinet rebuilt to avoid having to replace this unit with another GE appliance. Who would pay $$1600 for the use of a microwave/oven unit for less than three years? Unfortunately, GE seems to be the only company that makes a unit that fits the existing cabinet in my kitchen. Disappointing to say the least.

Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.

We purchased all GE Profile appliances when we built our house 4 years ago. The dishwasher, for the second time, has turned itself on and melted everything inside and got smoke in the house before we discovered it. I am afraid to have it repaired for fear that it will happen again when we’re not home or asleep. There seems to be a lot of people having this problem, yet I do not qualify for any recall that I can find. I am disjointed in GE to say the least.

We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.

This is what transpired on the with GE: I called GE Service because the Magnetron is defective. I had trouble talking to anyone because the Serial Number label on the unit is BLANK. Also, the unit is 9 years old. However, my owners manual reads additional nine-year limited warranty. The customer service rep said the additional warranty is 5 years and GE WILL NOT honor the GE printed manual I have. I was escalated to a supervisor and the first thing she asked for a Serial Number to schedule a service call. I said no, all I want is a new part and she responded cant do that and I cannot schedule a call without a serial number. Hello, the label is BLANK. We went back and forth, getting nowhere and I got angry (I hope can recover the call), she is an IDIOT!Well, opened up the unit and lo and behold it isnt a GE part. I got on eBay and purchased the DAEWOO part (the magnetron the microwave was built with) a lot cheaper and repaired the unit myself. Oh, she said you cant do that. Sounds like Big Brother is alive and well at GE. I dont expect a response since I have been dealt with by the most inhuman people at GE!

The GE microwave we use is almost 17 years old and has never needed any repairs. It is everything you could want from a microwave.

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

We have GE Profile Quietpower 6 Dishwasher. We are the second owners of the home and did not buy it ourselves. But the dishwasher is no more than 3 years old. Our dishwasher also refused to turn off after it was done washing dishes, usually humming for hours afterward. One day, we came home and found that the whole house smelt of burnt plastic. Our dishwasher was burning hot and full of burnt plastic. It was off, so we unplugged it to make sure it would cool down. We dont expect any help from GE, but we will never buy GE ourselves. And we will make sure to tell our friends to never buy GE.

Clean neat appearance over stove. Fast consistent heating. Easy heating options. Turntable on or off. Also, love the stove top light. Cost a bit more than I thought it would, but not much more than others.

I purchased a GE dishwasher, stove and refrigerator in December 2012. All 3 appliances have broken, needed parts (which were also broken) and I still have appliances that arent working appropriately. The dishwasher door broke and it doesnt clean or dry well. The induction stove (the main burner) doesnt work and the replacement part was delivered to my house and that was delivered broken. The fan in the refrigerator broke and still remains broken. I have had nothing but headaches since the day the appliances were delivered. I would not recommend GE appliances.

My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.

My experience with GE over range microwave oven as follows/ Unit Mod.JVM3160DF3WWW. Ser.#GH260692A, this unit was purchased April 2017, February 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. No satisfaction from GE, NO extended warranty purchased, guilty as charged, contacted elect. tech. No idea of problem, #2 elect. problem in door sensors of which there are numerous, notice black residue on duel latch on door caused by door latch device rubbing on unit latch receiver cost to discover which sensor cause and replace one or all 250.00.We have been limping along for two months with frequent trips to basement resetting breaker (which we had replaced) next move, purchase NEW MICROWAVE. Let me be very direct if we wanted JUNK we would buy Asian made, THAT being said, there will be NO...General Electric products in this house. This is our second GE product BUST, 100.00 advertised by manufacturer. Never delivered! But hey we are just small time consumers. What might else we expect.

GE Profile dishwasher washes dishes, pots, and cutlery well. Nice capacity. Also has an antibacterial cycle which is handy when someone is sick. Doesnt have a grinder in the drain (which my KitchenAid had) so I rinse everything before I put it in the GE dishwasher.

I bought a GE dishwasher model #GDF570SSJSS from Sears. It was delivered on Thursday, installed Friday (by myself and a daughter) and the first test run produced nasty, dirty dishes. It took 2 hours and 10 minutes for it to declare that the cycle was finished and the dishes were clean. Fortunately I did not opt for the drying cycle. Or else the nasty crud would have been baked on. I called GE service and they scheduled a Monday service call. Monday, a very nice man hooked the unit up to his computer and found nothing wrong. He then placed a plexiglass door on the unit so he could watch the cycle. He found that the connection to the upper arm was not attached. He snapped it into place and declared that it was fixed.While I watched through the plexiglass door I was appalled that the reason that the GE dishwashers are so quiet is that the washing spray is extremely gentle. The technician seemed very proud of how quiet the units are. I told him that I could get my dishes cleaner if I spread them on the lawn and used a water hose sprayer. He was not amused. I chatted with him and asked several questions and learned some interesting facts. The lower and upper spray arms and the top rain action do not all happen at once. First the lower arm sprays, the machine pauses, then the upper arm sprays, the machine pauses, then the top rain action happens. This cycles over and over until the machine thinks the dishes are clean. I asked why there wasnt a hurricane inside the unit scrubbing my dishes? He said that the motor is a DC motor, I asked how many volts, he said 12.After he left I filled the machine up with dishes I had saved over the weekend for the test. The machine ran for 2 hours + (I forgot to write down the start time). The end result was nasty, dirty dishes that I washed in the sink afterward. So the new dishwasher looks just like the old dishwasher but let me tell you, she is not happy at having the worthless piece of junk sitting nearby and doing nothing while she is sweating over a sink full of dishes. When Im not quite so angry in a few days I will have a conversation with Sears to try to resolve this.

I purchased a stainless steel GE dishwasher for $508.68 since I remodeled my kitchen October 2016, I contacted GE in March 2017 because the stainless steel on the dishwasher door started to have rust spots, they sent a technician to look at it, they told me that they cannot replace it because the aesthetic warranty is only good for 30 days. They authorized the technician to replace the door, however I have the same issue with the new door, and also the dishwasher stopped working. I contacted them again. The technician was able to fix the dishwasher, but as far as the stains on the door they told me thats an aesthetic issue. They cant do anything about it. I called the consumer relations department. I spoke with CIARA GE case # **. They offered me a small discount and I have to come up with $400.00 to buy a new dishwasher.I feel that a good business should always stand behind its products. The dishwasher obviously is defective, they sold me an appliance that supposed to be stainless steel but its something else, the right thing for GE to do is to exchange the defective product for the right one. I am very frustrated that in less than a year I have to spend over $900.00 for a dishwasher. I am great customer for GE, I remodeled my kitchen, I purchased a GE refrigerator, cooktop, oven, kitchen hood, microwave and dishwasher, I think I deserve better than a small discount for a defective product.

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.

I had trouble from the beginning; the dishes came out hazy. When I called GE, they said to use the recommended detergent; I did. The dishes came out hazy and smelled like detergent. They messed around long enough with that and getting someone out to fix the controls, which did not work properly, until enough time lapsed and I could not get a refund. The dishwasher turned itself on after a power outage. It was not running when the power went out and was running non-stop for God knows how long before it was noticed. This happened at Thanksgiving time, and they had service out at 6 weeks so I had to do Thanksgiving dishes by hand. After that, they postponed for another 2 weeks. I got a replacement dishwasher, thanks to the Home Depot Manager. The dishes come out stinky and hazy; sometimes, there is visible soap residue on the glassware. I even ran the dishes through a second no detergent cycle and still had residue on the dishes. The controls do not work. We have to turn the power on and close the door 3 or 4 times before it will come on. We are afraid to leave the circuit breaker on when we leave as we are unsure if it will start on its own like the first one did. It is also the worst designed layout for loading any dishes. This is totally unacceptable as soap residue causes intestinal difficulties, and you should not have to be afraid that your dishwasher will take on a life of its own and start. I highly recommend you do not waste your money on this dishwasher. GE has extremely poor customer support. Home Depot support was great. This makes two GE Profile Dishwasher in less than a year and two strike outs. They will not get the chance for a third out. We are getting a KitchenAid.

According to the label in my GE Sensor microwave oven, it was manufactured in October 2010. I dont know how long after that time I purchased it. The paint on the ceiling is falling off and what hasnt fallen off is bubbling up over the entire surface, exposing bare metal. There is also missing paint on the floor of the oven. I called GE today and was told by a representative that it is a fire hazard and I should stop using it. She said I must have used a harsh chemical, but I have used nothing but dish detergent and water on paper towels. There should be a recall of these ovens, and GE needs to improve the quality of the paint. The microwave is not that old, and this should not have happened!

I purchased a GE microwave from Best Buy about a year ago. Every time I wipe it clean, white paint chips come off the inside. This cannot be safe for me or my children. I did contact the company and they were of no help at all. They said that because I heat up liquids in the microwave, this will happen. Duh! I would not recommend purchasing a GE product of any kind (oven, fridge, etc). Their customer service is awful and their products do not last.

It is very quiet and does an excellent job cleaning. I really like the new slate finish on the front panel. It has a stainless effect but does not show marks as well as SS and is very easy to clean. Great design, the top rack is adjustable and the use of internal space was well thought out. Very simple / uncluttered and I like the control mounted on the top door feature. Dont recall the model number. The washer was in the $650 price range which is sort of in the middle but has a SS tub. In my opinion the performance and features are no less than more expensive brands / models.

Just purchased a home with GE Appliances. Dishwasher suddenly wont start and showing 1H code. Nothing in the user manual that explains what this means. Called customer support. After they requested unnecessary personal information (like email address, physical address, etc.), I was finally able to ask what this code meant. She went straight to, We are unable to provide that information over the phone. We have to send one of our service technicians out to your home. She refused to tell me what the code meant, and instantly wanted to charge me for tech visit. I hung up. Then I googled it, and found out right away that it meant the start was paused/delayed for 1 hour. I had hit the delay button by mistake. This was not specified in the manual under Delay Start, nor was customer support trained or willing to provide the answer to such a simple question. GE Support is just a Scam.

Renovated the kitchen and installed a new microwave. 2 adults in the house. First one lasted 4 1/2 years, too much to repair so bought another one. Because of the configuration of the cabinets we were limited to this dimension of microwave. Second microwave lasted 22 months, too expensive to repair. Now into our 3rd microwave. What has happened to quality products??? Everything now is chinese junk. So much for general electric formerly known for good quality, long lasting appliances.

I bought the GE oven and microwave combination. After a pie dripped on the oven bottom we did a 4 hour self clean. The bottom of the oven is stained and it does not wipe up. Also noticed the door is not sealed and it has marks between the glass. There are also all sorts of stains on the interior of the door. This is a new stove installed 5 months ago.

GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.

Remodeled our kitchen back 6-7 years ago and bought GE Profile appliances from Home Depot... bad mistake. The microwave/convection oven came as one unit and now due to paint peeling on the microwave interior - inside top and sides we need to replace the entire unit to the tune of $2,500 plus. I called Home Depot and asked if there was a government mandated recall on the item... and they asked if we purchased the extended warranty. What? Does anyone know of a recall or class action suit on the following item: GE Profile Model: PT970SMISS. Manufactured December 2007.

The little trap door which releases soap stopped opening when the GE top-of-the-line Profile dishwasher was one week past its warranty. Because of the design, all kinds of crud collects under the hinged door, meaning there is ALWAYS an odor unless we get down, hands and knees, to scrub it out. Features are fine -- as long as they work. Having a dishwasher that doesnt even dispense soap and cleanser isnt worth much, limiting us to the automatic feed with shine liquid. Stainless steel outside is impossible to keep clean. There are streaks and blotches within minutes of polishing with Sheela Shine. Suspect it has something to do with the humidity where we live, but it shouldnt happen. I find it strange that GE is perpetually sending me warranty extension offers for my refrigerator (which never fails), but nary an offer for the dishwasher or microwave/convection oven in the Profile line which have each needed repairs twice in the three years since purchase.

If you have a choice, run away from GE like the plague, because if you have to make a warranty claim, it may become a nightmare. I purchased a new home May of 2015, and my wife and I paid for the appliance upgrade to the GE Profile, which werent cheap. Less than 2 months I noticed that the microwave had a burn spot on the bottom of the door where it sits against the exterior of the microwave, the paint was burnt from the metal, and the rubber seal melted. I did not think too much of it because the microwave still worked and unless you opened it you did not see it, so it wasnt so much of an eye sore. Fast forward to January 2016, my wife informed me that the microwave stopped heating, and that she was going to put a ticket in to New Home Warranty, I informed her that we probably need to go to GE directly as I knew that is what they were going to say. So I called GE and put in a Service ticket. They informed me that it was going to be a little over a week before anyone would be available to come look at it, to which I was OK with. The repair guy finally came. I explained to him in detail what the issues were. He opened the microwave, closed it back, wrote some things on his computer, and told me that he ordered a part called the magnetron tube, which sounded like something from the transformers. He told me it would be a week before the part would be ordered, so I asked him if it wouldnt be easier for them to just replace the microwave. He told me that it is a warranty repair and they have to try and fix it first and if not, then they will. The evening before the repair guy was supposed to show up to change the door and the magnetron tube, I got a voicemail stating that the part will not be received until the evening of the repair, so they rescheduled me for 2 days later. GE just assumed that I would be available, because I probably sit at home all day waiting for service repairs. I called back the number to see what was going on. I was adamant that they replace the microwave, because by this time it was already 3 weeks without a microwave. And with small kids in the house it was very annoying to have to put a pot on the stove every time you needed to heat anything. After 45 minutes, I was still nowhere with them, so I ended up sticking with their new appointment window. I was leaving for work 2 days later when I noticed the repair guy at another home in the community. I thought to myself why couldnt he have done our repair the same day if he were already going to be in the neighborhood? About 45 minutes later my wife called me and told me that the repair guy showed up to repair the unit, that they were supposed to repair a day later, only to be told that the damage on the door was caused by arching, and that it will happen again so the microwave is non-repairable, so they will have to replace it. He told my wife that she will be receiving a call from the warehouse within 24 hours to schedule the replacement once the microwave is available, but she could call the warranty repair department to see if they could expedite it. After another 25 minutes on the phone going back and forth we were told that it will be about 7-10 business days before the microwave may be available. Now it is good to note that the warehouse where they stock the product is only 2 hours away from where I live. So by the count of it by the time we receive a new microwave, it would have been about 5 to 6 weeks from the initial call to get the issue taken care of.

GE Microwave was making intermittent buzzing noise 1 month after purchase. Called GE & they said they could send a tech out to check it but if they didnt find anything I would be charged a service call. I stated it would only do it once in a while so was concerned it wouldnt do it when tech was here & I would be charged so I passed on the tech. Microwave continued to make noise periodically but seemed to get less as time went on. 1 year & 10 months later it started to sound like it was arcing & shut off. Again it was periodic. Called GE. They sent a tech out & it only shut off but no arcing sound or intermittent starting & stopping. Tech stated it probably was door micro switch, but when GE called me back they said he stated it probably was circuit board. Whatever the cause it is still what I would call arcing & going off & on.GE stated They could give me a discount on a new microwave which amounted to cost of $100.00 more than I paid for it in the first place.

I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!

We purchased 3 GE Profile Appliances when we remodeled our kitchen. It turns out that they are junk. The microwave and the refrigerator have had to be repaired several times and the dishwasher went downhill very fast and we had to replace it as it was not cleaning the dishes correctly. We now are living with a microwave that has peeling paint that I hope is not damaging our health that they would not do anything about. And a refrigerator that was repaired today at the cost of almost $400 and it still is not cooling down. So now I have to wait 48 hours for another service call. Dont buy GE unless you want Junk!

2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.

We bought a GE dishwasher July of last year. In December it started to shut off some off minutes into the cycle. FOUR months this piece of junk has not been working. Three times someone has been here to say oh it should be working. They are sending someone out for a 4th time now. Should have already been replaced.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

Dishwasher is 3 months old and today is the first time it has worked! GE has sent repair techs 3 times and finally today the unit was temporarily repaired with electrical tape attached to the brand new door latch. The door latch is cheap plastic and has a manufacturer design defect of being too small to properly engage the unit when the door closes, thus not allowing the cycles to start just a series of beeps. No other manufacturer uses a cheap plastic door latch designed like this but GE! Piece of crap, dont buy it!

I bought a GE dishwasher that has a plastic tub. The tub smells. I asked GE to replace it, they wont because they say it operates correctly. I cannot imagine why any manufacturer would use a product in a dishwasher that STINKS. The plastic even has a warning for California consumers, that its a cancer-causing substance. Im glad I dont live in California, so it will never cause cancer here....

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!

My 11-month-old GE Advantium oven no longer has any display, totally blank. When calling to make an appointment I was unable to speak to a live person but scheduled one for today from 1-5 pm. At 5 pm I received an automated call that the technician was running behind and would arrive in about an hour. By 8:30 pm no one called or came to repair my oven. At 4 pm when I was wondering if I would see a repairman I attempted to find on the internet a phone number that would connect me to a live person but had no luck. I have no idea what company is being sent out to make the repairs so that I can get in touch with them. Their service sucks.

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowes, where I had purchased it, but was told that their warranty was only 30 days. I called GEs Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.

Worst experience ever. Bought the dishwasher in Jan 2014. The washer does not wash. Three different technicians have passed by, cant fix the machine. Awful customer service, routine answers, file not assigned, cant talk to a manager.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.I wont bore you with all the details, but for the most part, the touch pad stopped working and if left plugged in, the microwave will start on its own and run for up to a minute before beeping incessantly. If I unplug the unit and plug it back in, Ill receive a different error message, and so on. I wont waste my time contacting GE, because from what I hear, they really dont give a damn!When I was young, you could by an American-made product and expect it to last for many years. However, ever since greedy corporate America decided to ship all our jobs overseas in the name of profits, I have yet to find any imported products that are worth a damn. Instead of one good American product that would last a lifetime, I now have to purchase the same imported piece of ** many times over to get the same longevity. Maybe this is what GE wants?Needless to say, GE has now been placed on my Do Not Buy list. I guess I will now buy from another major manufacturer to see if their foreign-made garbage is any better!

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?

Bought GE range microwave JVM3160DF3BB11/16 from Lowes. Tripped the breaker. Replaced the breaker with a new. Would immediately trip the breaker as soon as you pushed the start button. Last time it tripped the breaker oven went dead. Wont even light up. Junk. Do not buy made by Haier in China with the GE name on it.

Its a over the range model & came with a house purchase. It’s worked flawlessly for over 5 years now - even after being left with no air conditioning in FL for months on end. The only thing I could think to make it better is making it easier to choose longer length cook times. Button for half min & dial for all the rest can be irritating for your 16 min food.

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.

I have a new GE profile model PDWT380VSS - Two in fact. The first one kept breaking glasses in the top rack. GE technicians could not find an answer so they replaced the Dishwasher. Now six months later its doing it again. This replaced a perfectly good, older model as part of a remodel. Theyll be sending another tech who I suspect will not have an answer. Any thoughts on what could be causing this or a way around it or is it to be expected? The first GE profile I had for several years with no such issues.

We selected this microwave because it has a toaster and baking feature as our small kitchen would be better without a toaster oven taking up space. Turns out user must change accessories from glass to metal when using the toaster and baking feature. The space needed to store accessories rendered the space saving concept as useless. Also, the toasting is slow and does not quite equal what a toaster oven accomplishes. Also the baking/convection mode is so noisy, one cannot hear radio/tv. 30 minutes for a baked potato is a long time for excessive noise. We bought from Kitchen Solutions in the Bronx about May 2014.

We have a GE profile dishwasher for about 14 months. I just found out last week that its out of warranty and that the 2 circuit boards inside are bad so the tech came out and didnt have a replacement board on his truck saying they never have problems with this dishwasher so hell order this part and be shipped to my house. He would install it on the following Thursday so Im sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.

GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

GE Microwave Model JVM6175EF1ES - On July 26, 2014 purchased as a set stove, refrigerator, dishwasher and microwave. From the beginning I had problems with the microwave with the door had a bad connection and the microwave would shut off. On April 2015 the microwave started working without me starting it and I had look up and I saw sparks on the inside and I unplug it. GE replace it and now after 2 years I have the same problem just started and would not shut off and I unplug it. Both times I was lucky to be home. I would like GE to fix my microwave. I understand it has passed one year but, I think appliances should not break down after 2 years. I would like it fixed or replaced if possible. Thank you for your cooperation in this matter.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

We have a 2017 GE profile built on microwave. The microwave started shooting fire inside the microwave a year ago. GE fixed it. Last week the microwave started shootings fire inside the microwave again. This time it was much worse. The GE technician told me it was not fixable. I called GE customer relations and was told too bad because it’s not under warranty anymore. They offered a minimal discount on a new similar model. The attitudes of the customer care representative and supervisor took me by surprise. They were curt and told me, Guess you should have gotten the extended warranty. When it comes time to replace my kitchen there will not be any GE products in it. GE does not stand behind their products. The tech told me there are issues with the profile microwave and he felt they would replace it. They did not replace it and were rude. I have been a loyal GE customer. Not anymore.

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

Bought a GE dishwasher that a service bulletin was generated by GE on a fault in their manufacturing. DD03-16 for reference. The door does not stay shut and continues to open. GE customer service suggested replacing hinges and brackets on the door. So I ordered the parts and changed them. It did not work. I called them back and they suggested purchasing and replacing additional parts. I called a local 3rd party and they provided the service bulletin and said that this is a problem in the design of these models. GE will not repair the problem. The cost has been shifted to me or they suggest buying a new dishwasher for only $150 over retail. They are hiding behind a warranty that expired, but the problem started at time zero when it was made. This is garbage and I have been without a working unit and continuing to argue with them over the repair or replacement cost. Call if you have this problem because they have identified it and have a solution that they will not tell you about.

I have had a GE Profile countertop microwave for 13 years and it still performs great. I bought it at the time because Consumer Reports magazine rated it as one of the top microwaves. It performs well on all functions.

We moved into our new manufactured home in May of 2013. That is the month our above range built-in GE microwave was installed. In October of 2013, one of my sons heated a frozen chicken cordon bleu serving for 3 minutes, 45 seconds, according to packaging directions. He said that some of the inside of his food was cool, so my other son put in his serving for four minutes, zero seconds. All of the packaging was removed and each serving was placed on a separate Corelle plate and covered with Glad microwave-safe plastic wrap. While heating the second serving, the microwave started on fire. Fortunately, my son extinguished the fire before it spread. The food did not combust. The fire seems to have started from the ceiling behind the fan. The entire inside of our microwave is clean except for the soot that billowed out from the center of the ceiling. When the service tech came, he scrubbed the soot off of the ceiling with some paper napkins (which he left inside of the unit) and said that the microwave was a total loss. He also said the fire was caused by misuse, because plastic wrap is not meant to be used in the microwave, therefore even though the fire happened within a year of purchase and installation, our warranty was void. I asked GE to get a second opinion and they agreed to send a third party servicer (A&E) who stood me up three times! I finally got to schedule a GE tech to come at the end of December and they sent the same guy who said the fire was our fault! He told me that he never said plastic wrap is not meant for the microwave, but that we are being dishonest because fires only start when the food is left in the microwave for too long. He accidentally let it slip that he is seeing the same problem with GE microwaves in a lot of new construction for student housing in Tallahassee. (We live 20 minutes south of there.) He attempted to recover GEs reputation afterward by saying that of course it was the students faults, too, for misusing the microwave units. Anyway, GE has graciously offered to sell us a new microwave at slight discount. Haha, no thank you!

Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.

I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.

Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.

The microwave oven that I’ve been using works real well and it’s not that expensive. It’s also a convection oven at the same time. The only reason I didn’t give it a 5 is, I rarely give that high # to anything with rare exceptions.

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.

I purchased a this GE Model CDT845P2NS1 on Oct 2, 2019 and the unit was received Oct 23, 2019. I installed the unit approx. 4 days after receipt and dishwasher functioned well until November 10th, 2020 when the unit failed to pump out the water. I contacted GE Service (MabeService) and was advised that the unit was not under warranty and as such I should contact a GE Canada authorized service centre.After several attempts to get someone to come to our location at Sharbot Lake we got hold of Capital Appliance Repair in Ottawa. They were not able to send a technician until November 18th. After diagnosing the problem the technician advised we needed a main control board and would have to order one and then come back to do the install of the control board. It is now February 21st 3 months after the visit and I’m being told that the part is backordered and they have no idea when it will become available. I’m extremely unhappy when you spend over $7,000.00 for a GE CAFÉ gas stove, Microwave, Refrigerator and dishwasher to find out you cannot get parts in a timely manner. As a customer of GE Canada I have had no help is solving my problem. It is not acceptable to have a 1 year old dishwasher that has failed, much less waiting for repair that has taken over 90 days to get repaired. DO NOT BUY!

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We have not had much problem with the gas oven/range/stove. We have, however, had nothing but problems with the microwave (which I submitted a separate review for) and the dishwasher. Recently, a friend made some suggestions regarding the dishwasher. I then went online and watched some tutorials on troubleshooting my dishwasher problems. I tried all the new suggestions and the dishwasher worked OK the one or two times after that and then back to all the old problems: 1. We have to scour every dish until its nearly clean before loading (even though the instructions specifically stated no pre-rinsing necessary). 2. I am not sure the soap cup opens. The soap is always left caked in the cup resulting in running the dishwasher twice. We have tried all kinds of various soaps and they all do the same thing. The eco-friendly soaps are the worst. We strive to be eco-friendly, but how can we be if we are using the harshest soaps possible AND running our dishwasher twice?! Not to mention the pre-rinse scour and running water until it is 120 degrees prior to running.3. The dishwasher also leaks and is very noisy.I have read some other reviews on this product and realize our dishes are not always dry at the end. This is a non-issue for me. I dont care so much if the dishes are dry. I do prefer for them to be clean. Dishes are a task I do not prefer to do. It would be nice to have a functioning helper. I am grateful the thing hasnt caught on fire. I saw that this dishwasher currently sells for $800-$1,500. I cannot believe it. I wouldnt spend $100 on this piece of junk.

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.

As a landlord I have about 20 GE microwaves. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Standing straight in front of it, just pulling regularly. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. $130.00! There is a clear design defect here and the companys solution to it is to charge $130 for the plastic replacement part. Someone should go to jail. Literally. Please include me in the class action lawsuit.

Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

We bought our new home 4 years ago & bought upgraded GE Profile appliances. To date, the gas range has been serviced 3 times, the refrigerator too many times to remember & now my dishwasher pump has gone out. We found out the pump just cannot be replaced, but all hoses, etc. must be purchased as well. GE is CRAP & I will never even consider purchasing anything from this company again. Knowing it was bought out a few years ago by Whirlpool (I believe) but still remains under the GE label - consumers BEWARE.

I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.They sent one of their technicians and he determined that it was not a fire hazard and if I wanted it fixed, I have to pay for it. How could he say its not? If I close the door, the oven is going to continue heating up until it burns itself and everything else around it. I am pissed at GE because this unit is barely one year old and expensive. This is a safety hazard and GE failed to acknowledge. Bottom line, Ill never buy GE again and will not recommend it to anyone.

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesnt go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I dont expose myself to rays coming from the microwave. I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.

The microwave is easy to use, performs as expected, and does not need an engineering degree or magic wand to do its job.

I purchased a GE dishwasher 1.5 years ago and it has been nothing but a problem since day one! The door will not stay latched and the dishwasher is perfectly level. You might get 1 or 2 washes in before you have to work on it again. We bought a set of appliances from GE and the stove and refrigerator have worked well. However this dishwasher is junk and I based on my experience I would not recommend this product to anyone!

GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or urrrrr. It’s just over 2 years old. Its a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldnt fit the decor of our new kitchen - wished I never had.

We wrote to GE regarding the issue with the dishwasher and, after some phone tag, a certified GE engineer came to the house, diagnosed the problem and ordered all the replacement parts. This morning, they came by to install and essentially rebuild the entire system with the exception of the stainless steel. Overall, we are very happy with the outcome. With all the negative issues GE experiences online with regard to the Cafe Series, I give them a solid 8 for responsiveness and taking care of the situation. Perhaps ours is a rarity, but if you approach them logically and with facts, they seem willing to work with the consumer. Heres hoping the system cleans better now too!

I bought GE Profile appliances 5 years ago. The dishwasher motor needs a new one. It cost me $300.00 to fix and I ended up buying a new dishwasher, of course, no more GE. Six months ago, my GE profile fridge is not making ice. It cost me $300.00 to fix. Now, the freezer is not working right. I was told another $300+ to fix. I went out and bought a new fridge. Back to basic, Kenmore brand. GE profile is not inexpensive and only last 5 years, starting to break down. Please stay away from this company.

Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) was purchased and installed professionally in March 2011. Total cost is $546. First, the fan failed in about June 2012 and I thought I can live with this. In Sept. 2012, the unit failed, but the interior light and clock still work. I paid $97.00 for a service call from the dealer, and the tech said the power source failed(?). Estimated parts and labor for repair is $370. So, I will buy a new unit (not GE) and pay about $150 for delivery and installation and take away this GE unit. I live in Morris County, NJ and this is not a rural area! GE service rep whom I called said GE doesnt service this area and to look in the yellow pages for an authorized dealer. I called again and got the name and address of the president of GE Appliances, and I am going to write about this product.

I purchase GE Profile appliances for my new home. I thought I had done my research but until I actually owned I found I feel differently. The microwave pad scratches very easy and after only a few months you can see which buttons I use the most. I’ve only used a microfibers cloth to clean and it scratched the surface. Appliance repairman said to use terry towel. Wish I’d known that. Secondly, after owning all Samsung appliances previously I now appreciate what I had. So many of the features of my past microwave are not on this GE. For example the vegetable good, built in sensory knew when vegetables were cooked. Also, soften butter and chocolate was another feature. Thaw meat knew when it was thawed. So my advise go for the Samsung microwave

Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.

This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.

GE Dishwasher model #GDF610PSJ5SS stopped working (would not even turn on) a little over 3 months. Because it was purchased over a year ago for a spec home we purchased, GE would not honor the warranty even though we had only purchased the home 3 months prior. Repair, if possible, most likely would be more than buying a new one. Recommend avoiding GE products. This is our 5th home, never had problem with other brands in previous homes!

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

I bought a GE stainless steel over the range microwave vented oven in may of 2012. At 24 months, it caught on fire while cooking a bag of popcorn. Fire shot out of the side of the microwave. I shut it off but it still shoots fire out if you try to use. The warranty on this unit is one year. It is unrepairable.