I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to clean the inside, removing lime, minerals, rust and grease. The lower rack, under the silverware rack is completely rusted. I have used and owned dishwashers for over 35 years and not once has one rusted like this. Poor quality for the racks! I feel it should be replaced free of charge.

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!

I bought my GE DISHWASHER many years ago. Only use once in a while because there are just 2 of us in the house and it takes too long to fill it, but when I do use it it work fine.

I bought GE dishwasher model #GDF570SGJOCC from a local appliance dealer in April, 2017. The machine cost about $600, and $150 to install. Today I learned the circuit board is caput and it will cost $600 to replace it. I will never again buy a GE product-- 2 years of service and it needs to be replaced.

I purchased this dishwasher 2 months ago and am VERY disappointed with its performance. For an appliance that claims energy efficiency it is a total failure. My last dishwasher was a Kenmore that I had for 15 years. It outperformed this thing in every aspect. Since purchasing this dishwasher my water bill has gone up and my energy consumption has gone up. Why? Because I cannot put plates close together in this energy hog or they will not get clean. I have to do twice as many washings as I used to for the same results. This piece of junk has NO WASH PRESSURE! All the dishes must be pre-washed in the sink to assure satisfactory results AND I must use the hot water boost or they will not get clean. Energy wasted doing a pre-clean and energy wasted with hot water boost - bad combination! This product is taking me backwards in savings and environmental damage.

Bought new Spec house with all GE appliances (was charged extra). Dishwasher Model GDF510PSD1SS wasnt drying dishes, run time 3 to 4 1/2 hours. Opened door to stop it. Have to hand wash first, then place in dw. Service man said dishwasher working properly. All was wet, rinse aid constantly leaking. Tech replaced. Inside of dw gray color had milky white film on it, dishes, rubber gaskets around door. Tech poured citric acid sol. on filter. Next run, white film again. New Cuisinart pots, pans, lids, silverware & all, scratched and nicked in first wash. Found a piece heavy glass and screw in DW. Tech said someone forgot to put screw in panel and he didnt know where glass came from. Seven + tech visits, GE Consumer Relations refused my calls. Every 2 to 3 weeks, have to remove, clean filter, bottom screen, hand dry. One cycle works. White film was hard water buildup. A used dishwasher!! Bought water softener. Problems with R.O System & Refrigerator. NO More GE!

My GE dishwasher model #GDF570ddF855 is the worst dishwasher Ive ever owned. I have had 4. Ive had this model for 6 months. This model is hard to turn or to figure out if it is turned on. Right now its locked up and Im following the direction to unlock but it wont unlock. So theres no real on/off button! There needs to be a control on the inside of door where you can turn the lock button. Im writing this so others wont buy this model as they will be thoroughly dissatisfied. Maybe all GE dishwashers are like this? This one sucks...

Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.

Even though the dishwasher was bought 15 months ago, it was only used for the last past 5 months. There is no water fill up the washer. When I call GE for the service, the operator keeps saying that it is out of one-year warranty and I have to pay everything to fix it; I have proof that the product was in use under 5 months. The product clearly has a problem. I am not happy with their services and with the product.

Purchased the Maytag MDB7749SBM stainless steel dishwasher in December 2013. The dishwasher and install totaled $700, which for that price and with Maytags past reputation, I wrongly assumed that the dishwasher would last a long time. In May 2016, slightly over 2 years, the dishwasher started having issues with the control panel. The control lock would randomly activate. I would have to reset the circuit breaker daily, leaving it off for around 10 minutes. Even with trying to go through all the steps to resolve the issue, resetting it from the circuit breaker, sequence on the control panel, the dishwasher wouldnt work. I called Maytag and after 40 minutes on hold, they finally answered. They wanted $89 for a service call and for the $143 part, plus labor. Might as well just replace it with another brand like GE, or Samsung.

Model GLD5660V00SS - seems to be an entry-level dishwasher compared to others I have used/had in the past. It is rather small inside - usually have to run it every day or every other day for just two of us. It is plastic inside and the wheels have already come off a couple of times even though Ive only been using it since July. Having said that, it does a decent job cleaning and is easy to load. The outside with the stainless panel is attractive and the controls are easy to use. It has a large, removable silverware bin that keeps silverware from nesting. However, the holes are not large enough for the knives to fit in properly. The tops are removable, so I can just put them in another section.

My Quiet Power 3 model GLD4450N10CS didnt clean well from installation (July 2008). But I ran the heavy wash as the norm. And I never used heated dry in case I had to rewash any of the contents. I ran my dishwash last evening. I went out to dinner and returned to a burning smell in my house. I opened my dishwasher and smoke came out. The plastics were melted. The cabinet next to my dishwash smelt of burning as well. The detergent table sat partially dissolved on the bottom of the washer. It took 2 hours to cool down. My dishwasher no longer goes into a wash cycle (even after unplugging it overnight). I have left it unplugged as I feel it is no longer safe. GE says it is $80 for service plus parts. And they said that if I dont repair it, I get $100 certificate to use online to order another GE. Its not worth it and I am very upset. I replaced all my appliance in 2008 with GE. My dryer had to be repaired. My washer was a lemon and they swapped it out for a new model. And now my dishwasher died and almost burned my house down.

I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!

Ive been battling this dishwasher since it arrived 9 years-ago. It was a warranty replacement we were stuck with from GE. Plus, we paid $300. We could never get it to clean dishes, no matter how we loaded it or what we used, so we gave up and hand washed dishes for years. This year, I am committed to getting the dishwasher working because of hand eczema. I took it apart and cleaned the sprayer arms, filter & wiped it down completely. I also ran a dishwasher cleaner through it. I finally got it to clean dishes, but only if they are thoroughly rinsed first and on the Pots/Pans setting. After a month, it stopped cleaning my dishes again. I took apart the dishwasher again, and cleaned everything. Now, glasses on the upper rack in the back are not all getting clean. I never overload it. Im convinced that GE Dishwashers are just junk. Someday, Id love to find a dishwasher that actually works. :-( Frustrated!!!

I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.

I purchased a dishwasher and it doesnt clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasnt working right (what we are doing wrong). Each time, we followed their directions and the machine still doesnt clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isnt working correctly now.

First off: GE doesnt make some parts for this model anymore. The unit is large compared to many others; the upper tray provides adjustable height; one of the set of spikes in the upper tray rusted out because of inadequate plastic coating, and no replacement was available from GE; the control panel on the top edge of the door failed within warranty period and was replaced free; the holes in the rotating arms that spew water upwards onto the dishes must be cleaned with tweezers to remove bits of paper from labels. Those are all the negatives. The positives are that it is very quiet; a cycle takes about an hour; it cleans dishes well so long as they are not hidden from the water jets; pre-rinsing can help but is not necessary. I would buy it again.

Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In this case, I am making an exception. This is without a doubt the very worst dishwasher I have EVER owned. I’m pleased with myself for buying the optional insurance when I bought the dishwasher from Home Depot. It has been repaired 6 times. It even had to have the main seal replaced. It flooded my kitchen and ruined my floor. My homeowners insurance sued GE. I think it worked fine for only 6 months...then it went downhill. It is extremely loud! It sounds like your dishes are being destroyed... No, I’m not exaggerating!I have NEVER had issues like this. I bought this GE as I really like the screen bottom so that large particles didn’t get caught up inside the pump etc... As I’m typing this, I have it set for Sani wash and the water isn’t hot at all, and it had standing clean water in the bottom when I opened it up this morning. I will also note, I rinse all my dishes before putting them in. I will never buy GE anything again.

Purchased an entire kitchen suite of GE appliances. Almost instantly the fridge started making loud noises which the repairman told me was normal. LOUD AND OBNOXIOUS. I wear earplugs in my house to avoid the noise! Secondly, the dishwasher started leaking and the warranty company is refusing to honor the warranty so Ive been hand washing dishes since August! They also refuse to refund the extended warranty fee. Currently filing a protest with consumer fraud. STAY AWAY FROM GE, isnt that a shame! THEIR PRODUCTS ARE JUNK!

Installed by builder of home. Mid level SS model, very quiet. Does not dry dishes completely. LED lights on control panel remain on indicating cycle even when finished.

The wheels to roll tray in and out comes off sometimes, other than its fine, average wash cycle. Doesnt really clean heavy food off dishes so have clean first then put in dishwasher.

GE Quiet Power 3. I overall like the dishwasher. It does a good job of washing the dishes, but not a great job. They need prewashed if very dirty. The soap dispenser often cakes if using powder. It is quiet. Cannot tell how much time is left on cycle.

I bought the Cafe dishwasher model #CDT855P2NS1, for $995, it arrived defective with the wrong size parts inside causing the door to not shut properly (as inspected by GE repairman). This was over 4 months ago. Since then I have been told to call every two weeks to see when a replacement model would be available in the warehouse (each of this calls required sitting on hold for over an hour). Despite having many of this model dishwasher for sale on the GE website, I have been told for over four months to call back in two weeks, because none are available at the warehouse and this is the only place you can source them from.Now I am being offered the price I paid for the dishwasher despite the exact replacement now costing $1,277, from the same place as the previous one was ordered from. This doesn’t include the $149 to install the new dishwasher to replace the defective one that was initially installed, which I am being told will not be reimbursed. I just want to warn everyone about not purchasing this product or expecting any support from GE.

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.

SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberized sump of this dishwasher suffers from chemical deterioration. In our case the deterioration allowed waste water to bypass a check valve and return into the wash water. Dishes dont come out clean and the spray wands get plugged up with bits of waste. The solution is to replace the sump. If youre handy with tools its an easy DIY job which requires pulling out the dishwasher and turning it on its side for access to the sump. Lots of videos online re the process and for safety start by shutting off the circuit breaker for the dishwasher power. For our model the new sump part number WG01L00289 replaces the original WD18X10026. Dishes & glasses now sparkle. Hope this helps as there was lots of frustration on this end before replacing the sump seen in the photo.

My purpose is to inform the public that GE will not stand by their stainless steel dishwasher appliance on rust. In less than 10 months the outside of our door has rust spots. I used only soap and water and cloth to clean as door does not get dirty and our water in Hawaii is safe and drinkable. Does not require water filters. GE CS said, We will only cover for 30 days after purchase, and cleaning products used and most likely our water type caused this issue.

I have a GE Profile dishwasher that is only 1 1/2 years old and the control panel has stopped working 2 times. The first time, it’s under warranty and it repair took place for a couple of minutes. The second time, it’s not under warranty and they want to charge $89 just for the service call, parts and labor. Crazy. That’s a $1000-plus appliance that has already broken two times. I cant run the dishwasher on any setting except the one that it decides to choose for us. Yes, it changes whenever it feels like it. This was one of their higher end dishwashers and, to be honest, it really doesnt clean any better than a lower end one that I had at a previous home.

I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From the moment I tried to use it there was a leaking water to the floor from the back wall. I contacted the store that referred me to GE stating that their role ended when we received the dishwasher (long story..). I called GE service and when they came the technician said needs seal mat and offered to repair (the dishwasher has been installed in the garage since the water that comes out flood the kitchen floor and we cant afford having the floor damaged). But I had no faith whatsoever in this dishwasher (I was told if the problem happen again and damage my floor they will only offer to repair the dishwasher and I have to go to the insurance to repair my floor) or GE and said I wanted my money back. They did not even offered a replacement. It is still a brand new machine, I never use it.

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.

Dishwasher looks and works beautifully. It is slate black and I have never had to redo any dish or glass. It is located. About 12’ from our bedroom door and we turn in on before go to bed. It is so quiet that we never have our sleep disturbed.

I bought this replacement dishwasher based on its energy efficiency rating and recommendation of the salesman. Worst dishwasher I have ever had by far (in 27 years)! Salesman didnt know it doesnt have a water heater. It worked so poorly I had a company repairman to look at the dishwasher within a week of delivery. He recommended we run the sink water until boiling before turning it on, always use normal power, steam and boost settings. The cutlery is still often dirty - you have to scrub all food off the cutlery and rinse until clean before putting it into the dishwasher. A year later, the dishwasher is not nearly as quiet and a cycle takes 4 hours. Because of the design, this machine loads quite a bit less than my old dishwasher. Overall, I am sure this dishwasher uses way more energy and I use more cycles per week. I wouldnt take this dishwasher if they were giving them away for free!

I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe series approximately 6 months ago and after the first week, there were three separate, unrelated problems. I called GE repair and the serviceman came out and said he fixed all the problems. He did not. I contacted the store where I bought it, and after contacted GE directly was able to get a brand new one. After two months, problems started again. Once again the repairman came out. Long story short - 2 months, and three sick days later (on my part) dishwasher is still not cleaning dishes thoroughly. I contacted GE several more times and they sent me some dishwasher cleaner and offered me a discount on a new GE dishwasher.... I will never purchase another GE anything and advise everyone else to do the same!

The way you put bowls in this model doesnt allow for cleaning them completely. You must wash the bowls AFTER cleaning them in dishwasher. Waste of time & money. Capacity smaller, noise louder. Not good value.

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?

We bought the GE Potscrubber in 1997. It’s still going strong and our dishes and serving platters come out spotless. We did have to replace an inner seal once, but the part was easy to find and inexpensive, and my husband was able to put it in himself by following instructions on YouTube. We bought this before the stainless look became big but the shiny black exterior looks fine next to our new black stainless stove.

GE Stainless steel dishwasher rust inside. Its more show than function. Size is great. GE stated in writing that this is normal for GE stainless steel appliances as GE stainless steel is not real stainless steel. Rust is not covered by GE warranty!

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

We bought this dishwasher, with third rack and steel tub, after extensively reading reviews online. We went through Home Depot and had to wait a month for the dishwasher to be delivered. We have had it just over a month now and not only does it fail to get all of the dishes completely clean (even when run on heavy cycle) it NEVER dries even with the dry boost on. We never overload it or load it incorrectly and still there are dishes and utensils with food residue after its done running which takes hours. I predict it will rust out in about five years (planned obsolescence). The only feature Im happy with is that it is nearly silent. Not hearing it run helps to not remind me how much money we wasted.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

GE Model PDW9280J10SS Fire - Many GE Profile dishwashers have been recalled during the same time frame as the model we purchased, but it is not listed as one of the recall models. Just as many other complaints, ours started to smoke out of the top of the front door and filled our house with smoke. Thank God we were there to shut it off. The next day I opened up the front door to see what had been burning and it had holes burnt in front and back of the main circuit box (for lack of better name), one burn mark right where the main wire harness plugs in and burnt right through it. This is the same description many others have written. There is a problem with all of these Profile dishwashers purchased between 2006 and 2009 (ours 2007). If we had not been home, who knows what would have happened?

My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no: SZ768478B on October 20, 2012. The dishwasher never worked from day one. I have had so many hassles with the consumer relations department. They are the WORST EVER!!! I have been fighting this company for over a year. I have provided photographs of filthy dishes and utensils. They dont care. We are a middle class family and we have been ripped off by GE. I will NEVER purchase another item from GE and I recommend that nobody else does either. This has been a nightmare for us.

I moved into a house with the dishwasher already installed and it didnt work. We closed it so we didnt use electricity but it started and wouldnt stop. The power button is broken. It just sits there and the lights are always lit. I tried calling for help but the workers were very unhelpful. I called a different number and was waiting a whole five minutes and no one picked up!

I recently purchased an Adora dishwasher from Home Depot. The price was enough to suggest that it should be a good dishwasher, but its the worst dishwasher Ive ever owned. It does not clean dishes and it takes two hours to do it.

We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.

The size of the dishwasher is good in diameter to fit my familys dishes well. I like that it has different settings for different washes. Since sometimes I only want to wash a few dishes it has a water save setting. It fits under my counter nicely which saves a lot of kitchen space.

I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...

We purchased all GE Profile appliances when we built our house 4 years ago. The dishwasher, for the second time, has turned itself on and melted everything inside and got smoke in the house before we discovered it. I am afraid to have it repaired for fear that it will happen again when we’re not home or asleep. There seems to be a lot of people having this problem, yet I do not qualify for any recall that I can find. I am disjointed in GE to say the least.

I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.

I have had this dishwasher for less than a year and it doesnt work. The soap dispenser does not always open or it opens but the soap is not dispensed and just dribbles down the inside of the door. I have called in multiple trouble tickets. They have replaced the computer and the dispenser and have ordered another new computer and dispenser because the problem hasnt stopped. When I called GE to complain that I have had the unit repaired too many times and would like a replacement, they said if it is reparable, they will not replace it. I explained that it is not reparable if they fix it and it breaks again. This past Saturday, the tech told me that I need to run my hot water for ten minutes prior to running the dishwasher and that I should move the silverware caddy from its current location in the front (where it is supposed to go) to the back, taking up space in the rather small tub so I have less room for dishes, which, by the way have to be thoroughly rinsed before washing them. I explained to GE that if I have to jerry-rig the unit to make it work, then it is not reparable. Would they say it was okay if the latch didnt stay closed and I could just put duct tape on it to make it stay shut? If the product does not work as designed, and when the instructions that are provided with the dishwasher are followed and it does not work, it is not reparable. They refuse to replace it and while they did extend my warranty, there will come a time when that warranty is up and it will start to cost us money for all the repairs. It is costing GE more money to keep sending out techs and re-replacing parts than it would to just replace the relatively inexpensive dishwasher. Would I recommend this dishwasher to a friend? I would not recommend this dishwasher to an enemy! DO NOT BUY THIS DISHWASHER!!!

We purchased this GE dishwasher in October of 2017 when we built our house. Over the past few months we noticed our hardwood floors looking like they were rolling. This week we noticed a small amount of water seeping from under the cabinet. We pulled the dishwasher out and saw a very slow leak from a part of the dishwasher. Called GE and was told it was no longer under warranty. Explained leak has had to have been going on for months so should fall under warranty. Was told because we didn’t notice probably would not be. Sending tech which I will have to pay for to see if he can tell how long been leaking. More to come after visit. So far not happy.

Have to rinse dishes clean before I put them in. Otherwise they will not get clean. Does as well as most other dishwashers- until you get into the very upper end ones. The racks are good size. The outside is nice looking.

I bought a GE Profile dishwasher and have the same problems of residue on the dishes. My dishwasher is only 4 months old. I paid top dollar to get the same line as my refridgerator. This dishwasher should clean the dishes sparkling clean for what I paid for it. Disappointed in Cobden

Slightly more than one year, I purchased a model GLD4404RCC dishwasher about which I have made complaints in the past, concerning poor washing performance and which you chose to ignore beyond attempting to tell me how to use it. Now, this Chinese-made piece of junk has begun to give different problems. Upon completion of the wash cycle, it starts to make a lot of noise and will not shut down. I must do this manually. Guess what? It has waited less than two weeks after the purchase date to do this, meaning it is out of warranty. We have just purchased a new home and will be needing new appliances such as dishwasher, refrigerator, washer and dryer, and a water heater. It will not be GE. I shall never purchase any more of GE products as the whole company stinks.

We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!

This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!

Wife called me at work to tell me our house is filled with smoke. Our GE dishwasher caught on fire 20 mins after she did a load of dinner dishes. Thanks to my 10- and 4-year-old kids who were in the living room playing, when they smelled smoke, they quickly ran and got the fire extinguisher and yelled to my wife. They ran out of the house and called the FD. Their quick thinking prevented it from getting worse. While on the phone, I had her go and turn off the circuit breaker. We got lucky this time, someone was home...

Almost 2 years ago and right from the start this dishwasher did not clean. Numerous times they had people come out and supposedly fixed it. Ive had different suggestions as to what to do. 1. Turn on the hot water tap and make sure its hot. 2. Use various different cleaning solutions on top of the dishwasher soap. 3. Use loose detergent.4. Throw at the bottom of the washer.One of the arms keeps falling down. And the last time I was told I could return it and get a deal on a better machine. I am now left with hand washing every item that goes into it unless I want gritty glasses, dishes and silverware. I bought this at Home Depot. I will never buy any products such as this from them nor will I ever buy another GE product.

The one thing I would change on this model is a top rack sprayer. The rack sizes are nice. The bottom rack holds pots and pans well, but top rack dishes need a good pre rinse before washing.

Update 4/14. GE finally conceded that the dishwasher is indeed broken last week, and set up a replacement unit to be delivered and installed. The company that delivered the new unit would not install it of course...why would they? So, we had to hire another place to install it. GE is supposed to reimburse us for the extra installation expense. Im glad it is finally resolved, but man, oh man...what a headache.

A year after I got my GE dishwasher at Home Depot, it warped, protruded into room out of counter. GE tech fastened it into cabinet, agreed warped, said call co. Cust. Serv. Rude, said should have called while in warranty. Offered tiny discount to buy another for $400. Its worse each day.

We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.

Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.

We bought a new $700+ Stainless Steel dishwasher 10 months ago. It has failed on several occasions, and we have been without a fix or replacement for months. We are forced to have 5 service calls, none of which have fixed it. We have been hand washing for a family of 6 for months now, and GE Consumer Relations is totally unwilling to replace it, but rather continue sending out the same service tech with no new parts or ability to correct the problem. It is the definition of insanity while we are left holding the bag. Totally unwilling to do the right thing and it is maddening to say the least. 3 months of back and forth about our need to have it replaced, and their answer is send another service person who are now 0-5. This is the worst customer experience I have ever had in any situation for anything.

DO NOT BUY GE APPLIANCES. The quality is terrible even on an expensive dishwasher. I bought a $700 dishwasher in November 2016 and in April 2017 it was broken, parts not available, but after fighting with customer service, they sent me the parts at my house. No one is available to come over to install the parts, the parts are sitting at my table. I guess they want me to install them myself. I even had purchased a 5-year warranty. Customer service is non existence at General Electric. I know I will never purchase a GE product ever again.

There was a recall on my fairly new dishwasher. The heater was causing fires. The repairman came and said I had to remove my ceramic tiles in front of the dishwasher for him to pull it out. I called customer service and a Tina offered to reimburse me $200 to have someone remove the tiles and pull the dishwasher out. I paid a handyman $250 in cash to have it done, called GE and they sent a man to fix it. I called again for my $200 and explained their man fixed it. They now wanted a bill from my floor man. I sent the bill and they refused to pay because the bill did not say paid. I called and asked them how their repair person could have fixed it if the floor had not have the tile removed and the dishwasher pulled out for him. I said, Ask your repair person to verify that the tile was removed. The answer was they couldnt ask him. I sent the bill again with a note saying paid in cash, a picture of the floor and a picture of me - a 74-year-old woman with a note saying it was impossible for me to have ripped up the ceramic tile and backer board myself. Again, I got a reply that the receipt that I sent was not acceptable and the case was closed.

Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.

Our brand new GE Profile dishwasher wasnt cleaning dishes (even after rinsing them before stacking them in the dishwasher). GE technician came several times and lectured me how I need to open hot water faucet before turning on the dishwasher, about how I should stack the dishes in the dishwasher, etc... all bogus talk. Our builder was kind enough to replace the dishwasher because he saw how frustrating it was to deal with GE service. The new GE Profile (i.e. replaced by builder) works without opening hot water faucet, or washing the dishes or stacking them in any particular manner. In summary, I wouldnt recommend GE Products because GE service is HORRIBLE and their products arent that great. I have GE Profile all over my kitchen. Within the first year, my microwave, dishwasher and built-in fridge broke down!!!

We sent the rebate form in, and they denied our claim. It was for a dishwasher that was recalled. We had to buy another one and only received $100 for the rebate after having to spend $500 on a dishwasher, but the rebate was denied! Unbelievable. We have written GE and the FTC with no response.

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

The dishwasher has had a long life and other than some of the inner pieces breaking, of which we have had to order parts and fix, It has been a good washer. The top rack has tons of room and it has the Stemware rack which is really nice. I wish it had a larger rack for silverware, which fills up fast. I like that can Open and add without having to reset. I LOVE the Simplicity of the Selections.

I bought a whole line of GE Monogram appliances for our home in late 2005. These appliances are not even seven years old and I have had the side-by-side fridge repaired several times with no true fix to the problem. They charged me to repair the tank in the fridge that the water line leads out from and into the freezer door. Another repair man said that was never the problem and that the seal on the freezer door is broken from inside the door (a common problem) and freezes up the water line, so no filtered water comes out. They wanted to charge me $800 for a new door with no guarantee that it won’t happen again!My cook-top downdraft has shorted out three times because of a faulty design issue. Water and moisture can get up under the switch, which shorts it out. There were three different repairs for the same issue. Last time the same service man repaired the problem and he was so careless. He got silicone all over the granite counters and switch, which he didnt check before leaving! I called him back to my house before he even got out of the neighborhood. Ultimately, he admitted he screwed up and ordered me yet another switch. Now, just today, my Monogram dishwasher started billowing black smoke. I called GE to find that the unit has been recalled for electrical shock and fires. They said I could have it repaired (if the service man deems it repairable) or it’s $400 towards a new unit. Is this company for real? How many consumers do they have to lose before they wake up? If I werent home my house could have burnt to the ground or, worse, one of our kids or us could have been severely hurt or worse. Do they not realize the liability they would have at that point if the worst would have happened? And they have two phone numbers and my address on file. Why on earth would they not contact me to tell me of the recall? Are they holding their breath and crossing their fingers that nothing too bad will happen? I have a Whirlpool fridge/freezer that is 18 years old and in my garage; nevertheless, it has never given me an ounce of trouble. I will never buy another GE appliance again and will tell anyone I know the same, including the several new home builders I work with. There are too many other companies out there that will back up their quality products. I have called into GE on my latest problems. And if I dont get satisfaction (i.e., brand new units), I have no issues contacting the attorney general. There are forms online that can be downloaded so a formal complaint can be filed. I urge anyone else to do the same.

Sometimes there are dishwashing detergent (powder) left on the dishes. Nothing extra, very basic, it has regular or pot scrubber cycles, air dry or heat dry, a slot for dry rinse liquid, detergent slot, short wash cycle, upper rack, lower rack and flatware basket. Came with the house purchased 17+ years ago. White body with black upper control panel the entire width of the dishwasher. It is still in very good condition, but then I take care of everything, always rinse everything before placing them in the dishwasher. Never needed service yet.

My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.

So I was forewarned by my family of nightmare experiences they had with GE appliances over the course of the last 50 years of our family. I just bought a home with 2 GE dishwashers that are both under 5 years old, and both are malfunctioning terribly. The one has leaked from the bottom and created severe water damage, and the other will not drain. Just an affirmation of the bad experiences my family has had in the past. Cheaply made, and often the go to appliances installed in manufactured and new homes. Had a service technician come out after speaking with GE on the phone and they assured me it was cost free. After the technician came out and told me I was being billed $105 for the call, and it would cost an additional $255 to fix the washing machine. The tech was not very friendly or helpful, and his only concern was collecting the bill. Avoid these products!

Two years less three weeks after we started using the dishwasher in our new home the plastic at the top of the door where all the buttons are cracked. So far it hasnt interfered with the way its working, but were on alert that it might not be too long. Ive owned dishwashers before, one for 32 years, one for 9 years. There is no acceptable reason for there to be a crack in less than 2 years. This, coupled with a refrigerator that had a broken drawer in 13 months, I will NEVER buy another GE product again!

I recently had a service tech out to repair my dishwasher. Before I knew it, he was opening the unit and found a tube looking piece stuck in the unit. He was at my house for 15 minutes and the bill was over $250. He should have asked if I was okay with the procedure he was going to perform and the cost before proceeding. To make matters worse, the dishwasher is not cleaning dishes now. I sent a prior email to GE a couple of weeks ago with no response. I would have never spent this money if I had been given the option and certainly now I have been charged for a repair that actually made my unit worse than before since it is not cleaning the dishes like it did before the repair. I respectfully requested that my money be refunded and/or be given a credit towards the purchase of a GE appliance and have received no response. I tried calling and have been on hold for over 30 minutes now with no one picking up, despite the fact that hold time stated estimated wait time was 5 minutes.

After writing my review I was in the process of ordering parts for my dishwasher. I had a representative of GE in the parts department connect me to a GE manager. He was very helpful and understanding of the situation and helped resolve the issue with my dishwasher. My issue was with a customer service representative in the recall center when I inquired about anyone else having issues with their dishwasher and if there was a recall on the machine I purchased. Since I did not have an extended warranty the person I was talking to was extremely rude and would not answer any questions or concerns I had with the machine. I was not pleased with the customer service reps attitude and her ability to deal with the public.

GE had a recall but only gives you 50.00$ to replace it or fix it. We could not afford a new dishwasher. I talked to GE and they were no help at all. So we still use this machine but we do not run it unless we are home. This was the machine that would catch fire.

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

My GE Profile Dishwasher was serviced 2 years ago for a faulty electronic control pad. It made starting the dishwasher a complete gamble, you never knew when it would actually turn on. I paid a couple hundred dollars to fix this problem 2 years ago and of course it has stopped working once again. So frustrating! GE decides to replace one bad part for another bad part. I then asked for the service call to be covered since it was obviously the same problem but they refused. So, GE am I to keep paying $89 for service fees so that you can keep replacing one faulty part for another? STAND BY YOUR PRODUCT!

Im very upset with my self for not doing the proper research on this product. I cant imagine a dishwasher being worse than this one. From day one, it never cleaned; half the dishes are always dirty. Some soaps work better than others. Still dirty dishes. We paid nearly $1000 for this machine, and once again, it has backed up. I will do my research next time. Their service department tried to tell me it was because it needed to be cleaned. GE never again! I have a busy family, and there is nothing more frustrating than having a dishwasher and not being able to use it.

I purchased 9k total for all GE appliances, their dishwashers are flat junk, the bright side is I made a friend with their repairman ha aha ah true story!!! Dont buy, lot of other better choices and lots more reliable. P.S. Customer support terrible.

Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE Slate Colored Stainless Steel Interior Dishwasher (GDT580SMFES) and over the past two weeks, the water stopped heating and 2 seals in the dishwasher started disintegrating. If you touch the seals (the main gasket at the bottom of the dishwasher and the main seal that keeps water from leaking outside of the dishwasher), parts of the seals come off on your fingers. We bought our dishwasher through Lowes with the extended protection plan and were having a hell of a time getting it fixed... Every time we call to make an appointment, its a minimum of 15 minutes on hold and it takes FOREVER for the new part to arrive/get the new part installed (almost 3 weeks now). So disappointed in our appliance and in Lowes for selling us such a lousy extended warranty. Never again!

Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.

Worst experience ever. Bought the dishwasher in Jan 2014. The washer does not wash. Three different technicians have passed by, cant fix the machine. Awful customer service, routine answers, file not assigned, cant talk to a manager.

Of course, I rinse my dishes, but Ive had few incidences of dishes coming out dirty. Hot start, start (long wash), short wash, rinse only and plate warmer. The interior is set up well with a good variety of spaces. I would say its a normal-sized household dishwasher, not compact, with approximately a 24 width, 24 depth and height. White with gray lettering; four buttons and one dial. Simple design that is easy to understand and operate. The run-time of this dishwasher is quite long, and it is very loud.

Purchased my GE Profile series dishwasher several years ago and it has served me well over countless cycles. There have been a couple of occasions that it required repairs (water leaking) but had been done so under warranty conducted by an actual GE tech. When this unit finally reaches its usable service life I’m most likely to consider a GE unit again.

About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.

Cleans ok but not sure if its detergent or dishwasher but never seems to get all dishes completely clean. It may leave a ring in my tea cup so sometimes Ill have to clean it slightly to make sure it comes off. Basic settings on mine, nothing special. Good for plates and some Pyrex cookware but it would be nice if I could put larger pots in it. Very basic white in color but it is over 10 years old.

My husband and I bought a GE dishwasher from Nebraska Furniture Mart in April 2011. We installed it in our new home in May 2011. It has never cleaned our dishes properly. Our dishes come out of the dishwasher with a film on them and do not look clean at all. I called GE in July. They sent out a repair person who proceeded to tell me that we were not cleaning our dishes well enough. The person also told me that our water wasnt hot enough, we didnt clean our dishwasher out often enough, etc. After I corrected everything, the repairman suggested our dishwasher still wasnt working properly. So, we called GE back. We have since had two additional repair men out. Neither one has been able to repair the dishwasher. The last repairman replaced a valve he thought might be broken. However, it is still working the same. I am absolutely disgusted with the experience I have had with GE.

It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.

Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.