This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?

Used the dishwasher for 1.5 years (it worked fine), but then the heated dry stopped working (only 1 year warranty). $500 for diagnosis and repair versus $700 for a new dishwasher. Guess I’ll be getting a different brand going forward.

I bought a GE dishwasher model #GDF570SSJSS from Sears. It was delivered on Thursday, installed Friday (by myself and a daughter) and the first test run produced nasty, dirty dishes. It took 2 hours and 10 minutes for it to declare that the cycle was finished and the dishes were clean. Fortunately I did not opt for the drying cycle. Or else the nasty crud would have been baked on. I called GE service and they scheduled a Monday service call. Monday, a very nice man hooked the unit up to his computer and found nothing wrong. He then placed a plexiglass door on the unit so he could watch the cycle. He found that the connection to the upper arm was not attached. He snapped it into place and declared that it was fixed.While I watched through the plexiglass door I was appalled that the reason that the GE dishwashers are so quiet is that the washing spray is extremely gentle. The technician seemed very proud of how quiet the units are. I told him that I could get my dishes cleaner if I spread them on the lawn and used a water hose sprayer. He was not amused. I chatted with him and asked several questions and learned some interesting facts. The lower and upper spray arms and the top rain action do not all happen at once. First the lower arm sprays, the machine pauses, then the upper arm sprays, the machine pauses, then the top rain action happens. This cycles over and over until the machine thinks the dishes are clean. I asked why there wasnt a hurricane inside the unit scrubbing my dishes? He said that the motor is a DC motor, I asked how many volts, he said 12.After he left I filled the machine up with dishes I had saved over the weekend for the test. The machine ran for 2 hours + (I forgot to write down the start time). The end result was nasty, dirty dishes that I washed in the sink afterward. So the new dishwasher looks just like the old dishwasher but let me tell you, she is not happy at having the worthless piece of junk sitting nearby and doing nothing while she is sweating over a sink full of dishes. When Im not quite so angry in a few days I will have a conversation with Sears to try to resolve this.

We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.

We are on our second GE Profile Series 60ssf dishwasher. The first one began to leak all over the floor. The store replaced it with a new one. We have had our present one about ten months. The first several months it did great and we loved it. The last two months we have noticed the dishwasher not drying our dishes. We have talked with the store several times to make sure we are doing all the right things. We are using sanitary level, power dry, Rinse Aid. We have had two technicians out and according to their computer it does not detect anything wrong. Interesting. The temperatures of the water quoted by the two were 60 degrees different. So what else is different? We received a call from supposed management of customer services saying, since the technicians could not find anything wrong, that we will have to live with whatever is going on. They will do nothing more.BUYER BEWARE! The GE brand used to be good, but not anymore. At least not in dishwashers. I definitely would not recommend this dishwasher to anyone even though it is top of the line, supposedly the best in proficiency. The unit has failed miserably, and the company had failed us miserably. We are left with a pile of junk!

I purchased this GE Adora dishwasher about 3 years ago from Home Depot and it cost about $550 which I think should translate into a well made dishwasher. I only run it about twice a week so it gets low use. On inspection this month I noticed the racks were already starting to rust and that there was a tear in the door gasket. I called the 800 number for GE consumers and they told me they could order me the racks for $200 a piece and that they would send out a repairman for $139 plus the $40 part. This is more than the dishwasher cost. They also told me I should have purchased the extended warranty and that this particular dishwasher has only a one year warranty. What happened to GE? My family has GE refrigerators for years without an issue and my dishwasher is already exhibiting problems after 3 years.

We have had GE come out to our house 8 times and even our same repairman admits this product is a lemon, but he is not allowed to say it to get us a new one. The company wont let him! Our dishwasher never has cleaned dishes properly and it has leaked over 10 times! It floods our kitchen, hallway, and basement. We had to rip the carpet off our stairs and now the water is ruining the drywall! We just video recorded it leaking and running under our refrigerator, down the basement stairs, and soaking our storage! We are currently calling our lawyer to get something done about this! GE never stands by their appliances!

I have had two service calls on this dishwasher (Model Number GDT65SMJ0ES) and it is 18 months old. The first was to replace the heating element, which was under warranty. The recent problem was a cut-off switch that will trip when needed. The technician hooked up his computer to turn it back on, a very quick procedure, and it cost us almost $100. This unit should have a trip switch like a vacuum or garbage disposal so that the owner can do it themselves. After that, if the dishwasher still doesnt work, then a call for repair could be made. By the way, the repairman was very nice and respectful to us.

I purchased a dishwasher and it doesnt clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasnt working right (what we are doing wrong). Each time, we followed their directions and the machine still doesnt clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isnt working correctly now.

GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014. Dishwasher worked well for a short period of time. Six months into ownership the unit began to leak and was quickly and efficiently repaired while under warranty. 10 months into warranty, the dishwasher began to rumble very loudly during every drain cycle, to the point where it sounded like it was going to walk out of the kitchen. Warranty tech showed up and had to order parts. Not sure which pump to replace he ordered both. Tech returns 10 days later and replaces both pumps. He turns power back on and the entire unit is dead electrically. Nothing works, pumps, motors, keypad, nada! Repair keypad was ordered along with a new wiring harness, just in case it was the source of the problem.2 weeks later, and one week before warranty expires, the repairman shows up and replaces the keypad and wiring harness. Yippie skippie, everything works but the tech is still confused, telling me the keypad lights should turn off at the end of the cleaning cycle, he could never make that happen. He completes his repairs on December 23. The unit performs flawlessly for 3 complete cycles, except the lights on the keypad never turn off at the end of the cleaning cycles.Sometime during the week of January 11-17 (while I was traveling) the unit dies again. Completely inoperable electrically. Follow up call with GE warranty service and the entire focus is on the fact that the warranty has expired. I keep pressing and the warranty person finally admits that service parts should carry a 30 day warranty. Service tech arrives and tells me he has to order parts. Keypad has been back ordered and I have no idea when it will show up.Totally unreliable expensive piece of junk. I can only imagine what the future holds. This experience seems to mimic Jack Welchs business philosophy to a tee - maximize profit and return to the shareholders while minimizing production costs and ignoring the customer needs completely. Highly recommend that you run any direction except towards purchasing any GE appliance, especially the Cafe series. Dishwasher. Nonexistent quality controls, no parts available, disappointing performance, extremely high price, P.O.S! DO NOT PURCHASE GE APPLIANCES. Negative Stars rating is what I would give this product. It will for good recycle materials at the scrap yard, sooner than later I am afraid!

GE GDF520PGDWW 24 white, full console dishwasher - Energy Star. I have had this dishwasher model since December 2014 and it has not drained consistently since the beginning either during the wash cycle or rinse cycle. GE has sent three different repair companies to replace the pump, the control panel, and ultimately the entire dishwasher, yet even the new dishwasher still does not drain consistently. Sometimes it drains and sometimes it doesnt. The GE-certified repairman was again here this morning and is again ordering a new pump. Counting the original pump, the previously replaced pump and the pump in the new unit, this would be the fourth pump. I tried to suggest the problem may not be the pump, but the repairman could not think of another possible issue. I do not recommend purchasing this dishwasher.

We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!

I purchased a GE dishwasher on March 15th 2018... The first dishwasher I received on March 23rd was obviously broken. The dishwasher setting piece was completely broken off and the sides were dented and looked like it had been dropped. Ok. The delivery guys immediately called it in and reordered another one for me. A week later the second dishwasher came, it looked fine from the outside so I signed for it. Once I opened it I saw that the top rack was missing wheels and the second shelf wasnt even connected to the dishwasher. I called and a week later they came and got it and left a new one. I asked the delivery guys to unpackage it and look inside. Immediately the top arm cycle fell off and the HE symbol at the bottom popped out. They assured me that was normal... When the install guy arrived a week later he said he thought everything looked ok. He ran a cycle, then left. Before he was out of my driveway the cycle arm/water sprayer fell off and water sprayed everywhere... I brought the piece into Home Depot and they told me it was broken (duh) and they would order a new one. NO. This was going to be the fourth time I will be taking off work to deal with this dishwasher! GE is absolutely gone down. The products being produced are either being sabotaged by the employees from the Ohio plant, who are all losing their jobs because the plant is about to get shut down and is going to be moved to Mexico or GE is absolutely horrible at business, design and producing quality appliances.Regardless, I will NEVER purchase a GE product again and would never recommend to anyone to purchase a GE appliance! I am going to get a refund and insist compensation and inconvenience fees! I had to take off work 4 Times, had to cancel plumbers 3 times (still was charged). I lost money from my work, time from life and a month without a dishwasher. Also, a month with a broken one sitting in my living room because they wouldnt come get the 2nd and 3rd broken dishwashers until a I ordered another one and had that one delivered before they got the broke one(s) out of my house. I had broken dishwashers sitting in my living room for a month. Easter was quite embarrassing with an appliance next to the table to say the least. DO NOT PURCHASE GE APPLIANCES!!!

We have GE Profile Quietpower 6 Dishwasher. We are the second owners of the home and did not buy it ourselves. But the dishwasher is no more than 3 years old. Our dishwasher also refused to turn off after it was done washing dishes, usually humming for hours afterward. One day, we came home and found that the whole house smelt of burnt plastic. Our dishwasher was burning hot and full of burnt plastic. It was off, so we unplugged it to make sure it would cool down. We dont expect any help from GE, but we will never buy GE ourselves. And we will make sure to tell our friends to never buy GE.

We did not choose our dishwasher. It was installed by the builder but its served us well for the last 3 years. Its good quality and cleans the dishes well. It is also relatively quiet while its washing.

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.

Update 4/14. GE finally conceded that the dishwasher is indeed broken last week, and set up a replacement unit to be delivered and installed. The company that delivered the new unit would not install it of course...why would they? So, we had to hire another place to install it. GE is supposed to reimburse us for the extra installation expense. Im glad it is finally resolved, but man, oh man...what a headache.

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

We bought a GE dishwasher July of last year. In December it started to shut off some off minutes into the cycle. FOUR months this piece of junk has not been working. Three times someone has been here to say oh it should be working. They are sending someone out for a 4th time now. Should have already been replaced.

I bought GE dishwasher model #GDF570SGJOCC from a local appliance dealer in April, 2017. The machine cost about $600, and $150 to install. Today I learned the circuit board is caput and it will cost $600 to replace it. I will never again buy a GE product-- 2 years of service and it needs to be replaced.

We purchased a new home in 2014 with all new GE appliances. The dishwasher has never cleaned the dishes. I have to wash the dishes before I load them in the dishwasher. I might as well use the dishwasher as a drying rack. We had a service person come out before the warranty expired. We have used all of the proper cleaning recommendations and setting per the service person. Not even 2 years later, the dishwasher started leaking and ruining our hardwoods. The dishwasher was quiet but then started making a horrible noise and a burning smell emanated when door was opened. Unfortunately all of our kitchen appliances are GE. If we replace any of the appliances, they will not be GE. I will also be getting in touch with the builder of our home to let them know that GE appliances are not reliable. GE needs to recall this dishwasher.

I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.

Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesnt take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didnt! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.

I bought the Cafe dishwasher model #CDT855P2NS1, for $995, it arrived defective with the wrong size parts inside causing the door to not shut properly (as inspected by GE repairman). This was over 4 months ago. Since then I have been told to call every two weeks to see when a replacement model would be available in the warehouse (each of this calls required sitting on hold for over an hour). Despite having many of this model dishwasher for sale on the GE website, I have been told for over four months to call back in two weeks, because none are available at the warehouse and this is the only place you can source them from.Now I am being offered the price I paid for the dishwasher despite the exact replacement now costing $1,277, from the same place as the previous one was ordered from. This doesn’t include the $149 to install the new dishwasher to replace the defective one that was initially installed, which I am being told will not be reimbursed. I just want to warn everyone about not purchasing this product or expecting any support from GE.

Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.

We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, washes better, takes longer, but it doesnt really matter. I use Quantum tablets and everything is always clean when we are done.

I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!

Sometimes there are dishwashing detergent (powder) left on the dishes. Nothing extra, very basic, it has regular or pot scrubber cycles, air dry or heat dry, a slot for dry rinse liquid, detergent slot, short wash cycle, upper rack, lower rack and flatware basket. Came with the house purchased 17+ years ago. White body with black upper control panel the entire width of the dishwasher. It is still in very good condition, but then I take care of everything, always rinse everything before placing them in the dishwasher. Never needed service yet.

Cleans ok but not sure if its detergent or dishwasher but never seems to get all dishes completely clean. It may leave a ring in my tea cup so sometimes Ill have to clean it slightly to make sure it comes off. Basic settings on mine, nothing special. Good for plates and some Pyrex cookware but it would be nice if I could put larger pots in it. Very basic white in color but it is over 10 years old.

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

Super sad about the performance of this dishwasher. This is the second leak in a year. The first time my husband fixed with new GE pump because we wanted the dishwasher up and running and the scheduled repair time was out more than a week. We were also told there would be no reimbursement to the damage to the brand new floor that was damaged. This time I REFUSE to have him fix the dishwasher even though once again the repair time is out more than a week. The cost of this dishwasher should warrant a functioning product.

Bought a GE Dishwasher on March 31st 2017. Used it in April & May, left June 1st for the summer so dishwasher was not used for 2 mo. Tried to use it in August when we got back it didnt work. Would not pump water. Called GE. They sent a service tech. out, replaced the pump, still didnt work. So next week they came out again & this time ordered a Computer board. Ever since then they have came out twice a month to repair dishwasher. Always something different. I requested 3 different times to have it replaced they refused. So I straight up asked if they were just trying to run me out of warranty & then drop me. Well, guess what - they came out for the last time on 4/5/2018 to repair it for the last time out of warranty. They turned me down every time to just replace it. WORST PRODUCT EVER. WOULD NOT RECOMMEND IT TO ANYONE. WORST CUSTOMER SERVICE EVER, POOR POOR POOR.

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

My dishwasher is part of the recall due to fire hazards. Last week it began leaking. I found the leak which is a crack in the plastic basin right under the heating element. Is this connected? Dishwasher does a horrible job cleaning so I would never use the rebate to purchase a new one nor can I afford currently.

Purchased my GE Profile series dishwasher several years ago and it has served me well over countless cycles. There have been a couple of occasions that it required repairs (water leaking) but had been done so under warranty conducted by an actual GE tech. When this unit finally reaches its usable service life I’m most likely to consider a GE unit again.

We usually turn on the dishwasher in the night. Last month ours started smelling smoke in the morning 6:00 am. When checked, it was the dishwasher that melted couple of plastic cans and its own sprayer and other plastic parts (pictures speaks for itself). When checked with GE, this model was not under recall (there are other models with similar issues). They sent their technician, who confirmed that newer models has auto turnoff circuit. When I asked GE rep, both (level 1 and her manager) assured me that even though it shows its burnt from inside, it would have contained the fire inside, which I disagree. Even after seeing pics, their tech review and the whole incident, their engineers determined this is not a safety hazard to me or my family.

It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.

Dishwasher is very loud. Even on the longest setting, it doesnt get the dishes clean. The rack system, both top and bottom, isnt set up to handle a lot of items. Very poor quality and design.

Ive had an overall good experience with the dishwasher although sometimes I feel that you have to do too much prewashing and the dish wash cycle takes a really long time.

Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!

Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.

All GE kitchen appliances delivered on time, but the dishwasher has been a nightmare. Started leaking right away, called GE and they couldnt come back out for 3 whole days after installing it, which ended up being a work day - so had to miss work to wait all day when he didnt come until 5 pm. Tried to make us pay for the service - we havent even used the dishwasher and they think we are going to pay them to come out fix their mistake, also under a 1 year warranty. Tech guy came out ran some computer test - didnt even look at the dishwasher or underneath. Test was good, we asked him to stay a few extra minutes and he said thats not his job. Leaked again. GE argued that we didnt get it installed by them, which was a lie. Same tech guy came out again, on a workday Again so missed work - finally figured out what was wrong, ordered the part. The part wasnt coming in for another week. So we Waited Another week without a dishwasher.When that day came We again missed work because they said between 1-5 and didnt even show up. GE tried to say the part wasnt in but we were holding the part when we asked where they were. Infuriating at that point already missed so much work days and GE employees couldnt even do their job. GE rescheduled the appointment without even telling us. Had to wait another week until they finally came out and fixed the dishwasher. Now almost a month after they delivered the appliances, I received a charge and didnt not even email to let us know we were being charged. Horrible experience with GE and will never ever buy from them again.

I moved into a house with the dishwasher already installed and it didnt work. We closed it so we didnt use electricity but it started and wouldnt stop. The power button is broken. It just sits there and the lights are always lit. I tried calling for help but the workers were very unhelpful. I called a different number and was waiting a whole five minutes and no one picked up!

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

My Quiet Power 3 model GLD4450N10CS didnt clean well from installation (July 2008). But I ran the heavy wash as the norm. And I never used heated dry in case I had to rewash any of the contents. I ran my dishwash last evening. I went out to dinner and returned to a burning smell in my house. I opened my dishwasher and smoke came out. The plastics were melted. The cabinet next to my dishwash smelt of burning as well. The detergent table sat partially dissolved on the bottom of the washer. It took 2 hours to cool down. My dishwasher no longer goes into a wash cycle (even after unplugging it overnight). I have left it unplugged as I feel it is no longer safe. GE says it is $80 for service plus parts. And they said that if I dont repair it, I get $100 certificate to use online to order another GE. Its not worth it and I am very upset. I replaced all my appliance in 2008 with GE. My dryer had to be repaired. My washer was a lemon and they swapped it out for a new model. And now my dishwasher died and almost burned my house down.

GE had a recall but only gives you 50.00$ to replace it or fix it. We could not afford a new dishwasher. I talked to GE and they were no help at all. So we still use this machine but we do not run it unless we are home. This was the machine that would catch fire.

We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.

The GE dishwasher was in place in the home that we bought in 2017. I like the stainless steel outer color, the noise level is minimal, which I like. The options for different cleaning levels are great. It does a good job at cleaning our dishes. My only negative comment is that it was new when the house was built in 2017. For the past three months it has been stopping repeatedly, multiple times, mid-cycle so that you have to repulse the start button multiple times to finish the cycle. It is barely three years old and seems to already be giving out which means we will have to replace it, probably soon.

GE Profile dishwasher - model # PWD8280N00SS - Appears that moisture got between the exterior panel and door that houses that main board. Because of the moisture caused a short that melted the main board, with harness and the ribbon from the on/off panel that connects into the main board. Luckily I was home at the time or this could have caused a significant fire damage in my kitchen.

Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.

In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.

Bought a new home. GE appliances came with our purchase so it was not our choice. Dishwasher leaked and ruined our wall. Service would not bring us a new dishwasher, they wanted to repair a brand new dishwasher that has multiple problems and damaged our new home. The service guy was such an ASS! Im in my late 30s and this guy was in his 50s and he was acting like one of the mean girls. The dirty looks he gave me! Wow. He said he fixed it, and Im actually running it now. We will see what happens. What junk! I know its going to leak again when we put the new wall in. Especially after reading these reviews!

This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.

I just moved into a senior Community and the GE Dishwasher was already here. I moved from a condo that also came with a dishwasher, a GE, new. It was builder grade and I hated it. But I am really enjoying my GE in my apartment! This one cleans very well and is quiet. I like it a lot.

We bought a new GE dishwasher 28 APR 2020. I noticed it wasnt working right about 5 months later. We are just over 1 month from the end of the warranty. The store where we bought it has been fantastic, but theyve been out 5 times to try to fix this sucker and they cant. GE told ME they would replace it if the store called to say they couldnt fix it, but when the store called, they refused. Theyre sending the repair guy out yet again one week before the warranty expires so he can call them and theyll talk about it while hes here. Ill never buy another GE appliance again.

I have a GE dishwasher that shut itself off after three uses. It was rebooted by a repairman, and worked once. GE repairman called to let me know and I was originally scheduled for today but have been canceled. I’m taking the day off but for nothing. There’s no number to call. There’s no one to complain to. JCPenney is not standing by their merchandise because I did not buy an extended warranty. Originally purchased in November 2017. The machine was replaced by GE in December 2017. I have a dishwasher that I paid over $500 for and I’ve used it four times.

I bought a GE Profile dishwasher 3 years ago. After two weeks it was broken. I called Mabe Appliances and they sent out a tech. He told me it was broken. When I called Mabe back the service people told me to read the manual...yes really. Finally after a lot arguing they replaced it. About a day after the 1 year warranty expired all but one of the cycles stopped working. I have to take it apart every 3 months to clean out the water output as its clogged and the water doesnt have any pressure and therefore does not clean the dishes. I got up this morning and the dishwasher was still running but there were no lights on the front of the unit. I turned it on around 8pm so it was running for 11 hours. When I opened the door it was apparent it had been stuck in the wash cycle the whole time. It is now completely dead. Nothing works. No lights. WHAT a piece of JUNK. How can GE put their name this crap? STAY AWAY FROM GE APPLIANCES. Spend a little more and get a Samsung or LG or Bosch.

My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS) at 9 pm, 2/4/13. At 11 pm, he emptied and put away the dishes. At midnight, we went to bed. At 4:50 am on 2/5/13, we were awakened by a burning smell and discovered the heating element of the dishwasher either turned back on or never turned off. We were unable to touch the granite counter, the front of the dishwasher, and both wooden cabinets on either side of the dishwasher were very warm. The spinning arms and other plastic parts were melted. The only way it could be turned off was to unplug it from the outlet in the cabinet. We were leaving for the airport at 7:30 am on 2/5/13, so needless to say, we would have lost our home if this occurred a couple of hours later. The Assurant tech said it was repairable and ordered a part, which would take at least a week. Assurant customer service had us call GE. When we stated we didnt want the faulty dishwasher repaired, but wanted a new dishwasher, the best the GE customer service rep could offer us was 38-40% off several new different Profile dishwashers. After reading page after page of bad reviews, most of which detail either one or multiple fires from different GE dishwashers, we dont even want another GE dishwasher in our home. We already needed the smart soap dispenser replaced, since it clogs periodically and doesnt wash dishes very well. We also have a countertop GE Profile microwave, and the turntable motor has gone out 3 times so far. Weve purchased the replacement motors ourselves since it isnt under Assurant insurance. Not sure what the resolution will be on the dishwasher, but wed be happy if GE would give us at least $500 toward a different brand dishwasher. I know well never ever buy another GE appliance after this. We wouldnt sleep at night or ever want to go out of the house without unplugging another GE dishwasher, so dont want one.

I purchased 9k total for all GE appliances, their dishwashers are flat junk, the bright side is I made a friend with their repairman ha aha ah true story!!! Dont buy, lot of other better choices and lots more reliable. P.S. Customer support terrible.

Have been using dishwasher (PDWT380VOOSS) since May 2013. Dishes do not come clean and I rewash by hand... have followed all suggestions by consumer relations, service technician and manual…cant afford to replace appliance…GE willing to replace at an aggressive discount because the appliance is working as it was designed to…disappointed in performance of a profile appliance.

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.

I bought a new house and within 2 years my GE dishwasher and now my GE microwave jvm1750sp1ss need replaced. Ive got a cheap $100 microwave in the basement thats worked for years. GE quality has apparently went downhill. NEVER again. Cannot believe appliances that cant even last 2 years.

Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS and began the wash cycle. The wash cycle completed and I went off to bed leaving it on the dry cycle. The next morning I smelled a burning smell but did not know where it was coming from in my home. A few hours later, my husband began searching all of the appliances in our home to see what the burning smell was. When he opened the dishwasher smoke came out of it and everything in it was completely burned. Apparently the drying mechanism never turned off after the wash cycle or it turned itself back on only on the dry cycle. I dont know. But I know one thing for sure, we are lucky that my husband was home because I left and if he wasnt there, Im positive that the dishwasher would have caught on fire causing severe damage to our home. I will never purchase a GE appliance again. Note, I also have problems with my GE refrigerator and my GE Profile microwave and our dryer. Weve had to replace the dryer and the microwave and weve repaired the refrigerator. I have a repair person coming out to see if the dishwasher is repairable, but I dont think it will be. This is terrible.

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.

I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From the moment I tried to use it there was a leaking water to the floor from the back wall. I contacted the store that referred me to GE stating that their role ended when we received the dishwasher (long story..). I called GE service and when they came the technician said needs seal mat and offered to repair (the dishwasher has been installed in the garage since the water that comes out flood the kitchen floor and we cant afford having the floor damaged). But I had no faith whatsoever in this dishwasher (I was told if the problem happen again and damage my floor they will only offer to repair the dishwasher and I have to go to the insurance to repair my floor) or GE and said I wanted my money back. They did not even offered a replacement. It is still a brand new machine, I never use it.

I purchased a GDF520PGJ dishwasher from Home Depot and it still doesnt work. Home Depot has no return policy and G.E. has been unable to resolve. I have written to GE Appliances Consumer Relations for a replacement but pending another service call. Its unfortunate that there is no recourse with Home Depot as was advised that I need to work with GE for the first year warranty yet my dishwasher hasnt worked for the past month. Buyer beware.

After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!

I purchased a new Modular home. It came equipped with all GE appliances back in August of 2006. The dishwasher has recently been burning the basket prongs off, as apparently the coils are over heating! I had called GE about the danger of it being another recall. They informed me there would be an $89 service call. I dont have this kind of money; I am a senior citizen on Social Security. How can they charge me for a potential fire hazard?

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!

It could clean better without pre-cleaning. Its necessary to pre-clean heavily dirty items. Works ok if dishes are just moderately dirty. Could also be quite a bit quieter. However it is about 15 years old and still running but sometimes motor freezes up if not run often.

Have to rinse dishes clean before I put them in. Otherwise they will not get clean. Does as well as most other dishwashers- until you get into the very upper end ones. The racks are good size. The outside is nice looking.

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.

This unit was purchased at Lowes on 11/22/16 and installed by our plumber shortly thereafter. Its not even 6 months old! It was poor at drying at first and then stopped drying altogether about a month ago. The GE Customer Service has sent a repairman here on 4 occasions in the past few weeks, sent faulty parts, including an element and a board (Im guessing that they mean a motherboard) but it is still swimming in water. Ive asked them to replace the dishwasher, to which they have refused. Yes we are irate, and rightly so. Whatever happened to quality manufacturing and decent customer service? I will never buy another GE product again. There should be lemon laws for appliances.Now we are being informed that the parts are back ordered until September, but that they might be able to get them from California on or about the 25th. Their apologies mean nothing when they do not back it up by amending the situation in an appropriate manner. By the way it takes 256 minutes for a full cycle. The plus side is that it is very quiet, but Im not sure how energy efficient a dishwasher can be that runs that blasted long. It doesnt clean very well either. If considering the dishwasher or another appliance, stay away from GE Is our recommendation.

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.

Model GLD5660V00SS - seems to be an entry-level dishwasher compared to others I have used/had in the past. It is rather small inside - usually have to run it every day or every other day for just two of us. It is plastic inside and the wheels have already come off a couple of times even though Ive only been using it since July. Having said that, it does a decent job cleaning and is easy to load. The outside with the stainless panel is attractive and the controls are easy to use. It has a large, removable silverware bin that keeps silverware from nesting. However, the holes are not large enough for the knives to fit in properly. The tops are removable, so I can just put them in another section.

Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.

Our brand new GE Profile dishwasher wasnt cleaning dishes (even after rinsing them before stacking them in the dishwasher). GE technician came several times and lectured me how I need to open hot water faucet before turning on the dishwasher, about how I should stack the dishes in the dishwasher, etc... all bogus talk. Our builder was kind enough to replace the dishwasher because he saw how frustrating it was to deal with GE service. The new GE Profile (i.e. replaced by builder) works without opening hot water faucet, or washing the dishes or stacking them in any particular manner. In summary, I wouldnt recommend GE Products because GE service is HORRIBLE and their products arent that great. I have GE Profile all over my kitchen. Within the first year, my microwave, dishwasher and built-in fridge broke down!!!

We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.

18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.

I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe series approximately 6 months ago and after the first week, there were three separate, unrelated problems. I called GE repair and the serviceman came out and said he fixed all the problems. He did not. I contacted the store where I bought it, and after contacted GE directly was able to get a brand new one. After two months, problems started again. Once again the repairman came out. Long story short - 2 months, and three sick days later (on my part) dishwasher is still not cleaning dishes thoroughly. I contacted GE several more times and they sent me some dishwasher cleaner and offered me a discount on a new GE dishwasher.... I will never purchase another GE anything and advise everyone else to do the same!

This dishwasher was provided in our new manufactured home. It is the cheapest and loudest dishwasher I have ever had. But to be fair, I didnt pick it out. My friend just bought a new Bosch dishwasher and returned it because it didnt come with a heating element! Make sure (with the new energy saver models) that it comes with a heating element! Spots all over her glasses!

I purchased this dishwasher on April 2018 and from the beginning was not working well. I called a technician about 2 months ago, came with the computer and told me it is working fine, but my dishes are never well cleaned. Anyway on Nov 27, 2018 the water started coming out from my tiles and I didnt understand why? I kept drying and it kept dripping. I was so worried and called a handyman. He told me it is the dishwasher dripping water. All my cabinets, my tiles are wet inside. I have called and report it and today a technician was coming to repair it (which I will not accept.) I want a peace of mind. I need a new working dishwasher. Today, the technician was supposed to call me before arriving and I was 5 minutes away and left. Now, your customer service reps are telling me to wait till Tuesday. I am having guests and my house is a mess, I have the dishwasher in the middle of my kitchen, everything is stinking to humidity and all happens because of this BAD PRODUCT. I want this trash to be exchange as soon as possible.

GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.

I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.

DO NOT BUY GE APPLIANCES. The quality is terrible even on an expensive dishwasher. I bought a $700 dishwasher in November 2016 and in April 2017 it was broken, parts not available, but after fighting with customer service, they sent me the parts at my house. No one is available to come over to install the parts, the parts are sitting at my table. I guess they want me to install them myself. I even had purchased a 5-year warranty. Customer service is non existence at General Electric. I know I will never purchase a GE product ever again.

I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and cant figure out why it doesnt work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. Im very disappointed in GE, Ill never again by another GE appliance.

Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

I purchased this dishwasher in Sept 2017. Today after normal use, the motor stopped and it leaked a full load of water into my basement. I called GE service and got no satisfaction. Its out of warranty after 12 months. I then called their customer care department who really dont care very much. They wanted a GE tech to look at the dishwasher for a fee of $109. Then they offered 50% discount on parts. In the past, GE was always a reliable brand but no longer. Stay away from their dishwashers and every other appliance they make. It is not the GE of old. I just purchased a KitchenAid dishwasher and hopefully, that will work better.

Does not clean well nor dry well even on the more powerful cycles. I rinse off all the food and if anything is accidentally missed, it just gets baked on. Very disappointing. Also much of the upper rack item remain very wet at the end of the cycle. Drying issues: I use the most powerful drying cycle option but contents remain wet at the end of the cycle, especially plastics and top rack utensils. Not just damp, but large drops of water remain. Cleaning issues: Even when I use the heavy cycle, unless I remove all traces of food from the contents, the food remains and worse, now baked on. This model has a sanitized cycle so basically I use this dishwasher to sanitize only rather than clean, dry and sanitize. Completely unacceptable.

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

I have two of these in my kitchen, just about 3 years old. They have NEVER dried the dishes and I have ALWAYS had to thoroughly wash the dishes because otherwise they dont get clean. One has completely quit working now.