I have had the GE Profile for approximately 8 years with no Issues. I learn something new it will do every now and then I had no idea was possible. I stillHave not conquered the convection baking and that is my fault. I need to use it more often since it wouldn’t heat up kitchen like the range does especially these hot summer days in Texas.

I recently purchased a GE Profile 1.9 microwave oven from Home Depot less than a year ago. Last week I went to remove something that I had cooked and went to close the door and it would not stay shut. I ended up getting some masking tape to try and tape it shut in order to keep the light from staying on and burning out until morning when I could get a better look at it, thinking that it had to be something small that could be taken care of without any problem. Hinge adjustment, something getting in the way that I couldnt see, etc, etc. Wrong! I have been over this door with a fine tooth comb and there is nothing that I can see that is preventing it from staying closed, not only that but according to everything that I have read, I am very lucky that I didnt get fried while trying to figure out if the latching mechanism was functioning correctly. I am not even going to go through the long drawn out process of dealing with GE over this due to the simple fact that I have been there done that with my dishwasher that showed up with the front panel dented a few years back from the factory and I ended up blaming the place that I had purchased it through instead of GE and have since found out by reading other complaints that this seems to be something that is not unusual when it comes to GE appliances. I spent over 1100.00 dollars on the dishwasher and they only replaced the panel instead of giving me a new one, and I have never been satisfied with the way that it operates, and it was a very long and drawn out process and I am just not willing to spend the time again on another one of their products. It is unfortunate that we have entered a time where customer satisfaction means nothing, and the days of caring about having repeat business from a satisfied customer are over. The prices continue to rise on the things that we have become to depend on and cant seem to live without, but the quality and workmanship have not only diminished but also present safety threats. I will never purchase another GE anything and I am looking forward to the day when we all have finally had enough of this and do something that makes these companies stand behind the products that they sell and quits ripping the consumer off. Its rampant across the board no matter what you buy, and there should be laws in place in order to keep it from happening. We have laws for everything else, why not have a couple that protect the consumer and their pocket books.

We bought our first home a couple of years ago, and it came with brand new appliances. Never in my mind did I think I would need to buy a new microwave after 2 years. Our GE microwave stopped working after 2 years. I had microwaves in past that lasted for 10 years or more. Never again will I buy a GE appliances again. The quality sucks. Don’t waste your money.

I bought GE dishwasher model #GDF570SGJOCC from a local appliance dealer in April, 2017. The machine cost about $600, and $150 to install. Today I learned the circuit board is caput and it will cost $600 to replace it. I will never again buy a GE product-- 2 years of service and it needs to be replaced.

Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.

GE had a recall but only gives you 50.00$ to replace it or fix it. We could not afford a new dishwasher. I talked to GE and they were no help at all. So we still use this machine but we do not run it unless we are home. This was the machine that would catch fire.

I purchased this dishwasher in Sept 2017. Today after normal use, the motor stopped and it leaked a full load of water into my basement. I called GE service and got no satisfaction. Its out of warranty after 12 months. I then called their customer care department who really dont care very much. They wanted a GE tech to look at the dishwasher for a fee of $109. Then they offered 50% discount on parts. In the past, GE was always a reliable brand but no longer. Stay away from their dishwashers and every other appliance they make. It is not the GE of old. I just purchased a KitchenAid dishwasher and hopefully, that will work better.

Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.

We lost our old refrigerator to a lightning strike and had to get a new one ASAP, and it had to be counter depth, a great ice maker, side by side, and not be a SS finish. My wife and I hated our old SS one but liked everything else on the old unit so we went looking for a new one that met these requirements. What a chore, this was not an easy unit to find as most everything now has a bottom type freezer. This was defiantly out of the question.

Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.

Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.

I like the design. The color works well in my kitchen and the oven works perfectly. It is just the right size and fits in the corner of my kitchen. I have no complaints.

I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

My dishwasher came with the home when we purchased it, and we did not see any good reason to replace it. It is a standard model, with a nice stainless steel interior. We have had no problems with it and plan to use it until it fails. I would like to have the upgrade model in a new home. This one does a good job washing the dishes.

5 years ago I updated my complete kitchen with Adora LG appliances. To my dismay, the handle on the microwave (Model DVM1950SR1SS) began peeling like paper. Now I have a white plastic handle that’s supposed to be stainless steel as an eyesore in the middle of my kitchen. When I called GE replacement line, I was informed the handle was $164! My 5 year old kitchen is out of date! As far as I’m concerned this is a defective part and GE should replace it at no charge. I have been a faithful GE purchaser for many years. After this mishap, I will no longer recommend GE appliances or will I purchase them.

In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door.I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it.I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GEs consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse.

This is the second time GE has replaced the unit. The paint is peeling. The microwave is all rusty. The same thing happened to the first one too. It looks disgusting.

GE dishwasher model # GDF610PGJ5BB was fine the first year and a half. It began making noise with electronic control panel beeping for no reason. The wash cycles were incredibly long. Finally after reaching the 26 month mark, the electronic panel gave out. Having no warranty, I called the repair division of the appliance store we had purchased it from. They were to charge me $90 just to come out and look at it. With the purchase price just under $500, I wasnt willing to take the chance of repair costing a third or half of the purchase price. Regretfully, we decided to give up on repair of this dishwasher. We decided to purchase a new dishwasher, but certainly not a GE.

Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!

I have a built-in GE microwave. It is easy to use and best of all very easy to clean. It is brand new and stainless steel. Looks nice on the wall above the built-in GE oven. I can easily reach it. Some built-in microwaves are too high.

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

After a year and 1 day of use the microwave blew out and got in fire. Fortunately I was nearby and was able to extinguish the fire. I called the customer service that told me the warranty was over and all they can do is give me a discount on the purchase of another unit, and that I was on my own for the collateral damages due to the fire!

Bought the unit about 2 years ago. The interior paint started coming off after about 1 year and several months. At 2 years, the unit stopped working and is reporting a shorted keyboard. I have had other over-the-counter microwaves that lasted over 12 years and were replaced just due to old age and style. I have read about others with the exact same issues. Ill stay away from GE products big time after this display of poor reliability.

My microwave is less than a yr old and has been serviced 2 times. It is not working right still and before it broke last time it would not turn off at all, would keep cooking with the door open! I have 4 small children and the 2 older kids use the microwave. I called GE and talked to customer service about replacing it. The lady said no and that they will repair it (again) but not replace it! Well it broke the 1st time before it was 6 mo old! This microwave is a lemon and they should make it right! It is a health hazard! This is a large microwave and was almost $200! Please someone listen to me, I need HELP!

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.

I bought my GE DISHWASHER many years ago. Only use once in a while because there are just 2 of us in the house and it takes too long to fill it, but when I do use it it work fine.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

Nothing but trouble with dishwasher. GE service is a disaster. Design flaw that is forcing me to purchase another dishwasher. Dozens of call to and from service have not yielded any results. Finally a contracted repair person made it to repair dishwasher and told me it would fail again because of the design. Avoid GE appliances at all costs.

Had to purchase new oven. General Electric appliances are JUNK.

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, service needed, keypad shorted out or press clock.GE has so many complaints about there microwaves, some that are very serious. They still claim that there are no problems with them. They have to know there are problems, but do not want to issue a recall and take a financial lose. Its only a matter of time, before something so serious happens that it will be a bigger financial lose than a recall.

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

GE over the range microwave Model hvm1750DM1 WW - It’s just about 2 years old. It started making a grinding noise, then quit. No more GE for me.

We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.

Purchase a GE microwave Jes1142sp2ss on December 2014 from BrandsMart. The paint on the bottom of the microwave is peeling off exposing the metal. I have never ever heard of this happening on a microwave. I will never buy another GE product.

Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.

The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.

We bought a new GE microwave oven in 2007. It failed in 2018 after much, much use. We replaced it with a Whirlpool which failed in one week. Lowe’s let us return it and we bought another GE like our original and we are very happy with it.

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.

I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.They sent one of their technicians and he determined that it was not a fire hazard and if I wanted it fixed, I have to pay for it. How could he say its not? If I close the door, the oven is going to continue heating up until it burns itself and everything else around it. I am pissed at GE because this unit is barely one year old and expensive. This is a safety hazard and GE failed to acknowledge. Bottom line, Ill never buy GE again and will not recommend it to anyone.

We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!

Ive had an overall good experience with the dishwasher although sometimes I feel that you have to do too much prewashing and the dish wash cycle takes a really long time.

Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.

I had the same issue as an earlier post regarding my GE microwave. One day the the screen said keyboard shorted, later that day the microwave began turning on by itself. I called GE and they said this is the first they have heard of it. Clearly this has happened before. GE needs to step up and take care of this issue before someones house burns down due to this issue.

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

We just had a Fire in our GE Microwave, Model # JVM1750SP1SS. Manufactured in August 2010. Purchased at Home Depot in December 2010 and installed January 2011. The right rear shelf hook caught fire while the microwave was in use. Luckily, we saw it in time... We are not sure who to complain to or tell about this. We went on GE.com to inform them of this issue and am waiting for a response. I see here that I am not alone. There is other info being shared on YouTube about this issue as well. GE better make good on this for me. Now I have to find my paperwork... Figure out who will remove this under cabinet installed oven and replace it. I am probably on my own here as it is 3 years old!!

In 2008, after waiting 30 years, we remodeled our kitchen using both a GE Range & GE OTR Microwave, model # JVM1850. Last week, it started making a loud noise when started and wont heat. From reading online it sounds like the magnetron went. Everything else, fan, turntable, lights inside and outside work, but wont heat. I called in for service to find that it would cost $89.95 to have them come out to diagnose it. Also read that a magnatron is between $150 - $200, and used to be warranted for 5 yrs. New GE microwaves only carry a 1 year total warranty. So they know they are supplying junk to us. Had to just bite the bullet and replace it. People cant afford for appliances to only last this long, at the price they are charging. I am not only upset at having to spend another $450 only 6 1/2 years later to replace a microwave that was lightly used, but GE has chosen to change the look as well, so it no longer will match the range it sits above. When I was remodeling, I read so much about matching appliances... not matched anymore. Totally disgusted.

GE Profile dishwasher washes dishes, pots, and cutlery well. Nice capacity. Also has an antibacterial cycle which is handy when someone is sick. Doesnt have a grinder in the drain (which my KitchenAid had) so I rinse everything before I put it in the GE dishwasher.

Great microwave I have had for almost 10 years. It works like new. Its a name you can trust and not expensive at all. I have always believed in the GE name and their products. I have a dishwasher and dryer that work just as well. I will continue to buy GE products.

I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???

Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher installed. This machine has NEVER worked right. Issues: 1. The detergent cup that closes, consistently gets stuck shut, hence only half of the detergent gets dispensed and a second cycle is usually needed to get the dishes cleaner. 2. Dishes are never really clean. Theres always at least one dish that has something left over on it, but its usually multiple dishes. 3. Lower rack started rusting out after 3 years of very light use (used approx 3-4 times a month). Loud. Louder than my washing machine. 4. Replacement parts are ridiculously expensive. A new lower rack is approx $100. My condo also came with a GE refrigerator. It too is junk. Never again...

Our GE Profile dishwasher turned itself on and overheated to the point that everything inside was completely melted. This has been happening with other models but mine PDW9900NBB is not on the recall list. This leads me to believe that there is a serious defect in GE dishwashers. Even more disappointing is the length of time one waits to talk to a customer representative. Whatever they decide to do, I have lost confidence in GE completely and do not want to replace this with another fire hazard. Bosch, here I come.

Model GLD5660V00SS - seems to be an entry-level dishwasher compared to others I have used/had in the past. It is rather small inside - usually have to run it every day or every other day for just two of us. It is plastic inside and the wheels have already come off a couple of times even though Ive only been using it since July. Having said that, it does a decent job cleaning and is easy to load. The outside with the stainless panel is attractive and the controls are easy to use. It has a large, removable silverware bin that keeps silverware from nesting. However, the holes are not large enough for the knives to fit in properly. The tops are removable, so I can just put them in another section.

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.

I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.

Worst dishwasher ever. No matter all tried it just does NOT get all off dishes. Have to hand wash too! IS just not made to do the job. Just relying on GE reputation of the past! Made a mistake believing General Electric hype advertising. SAD.

This dryer replaced an eight year old Frigidaire Gallery Series. The new GE dryer is drying clothes much quicker. I have read some reviews complaining of the buzzer, but it is a nice feature to know when the cycle is about to complete. The nice thing about this dryer is that it has the right amount of dial drying features needed without a bunch of electronics that can typically cost a big service call if gone bad. Also the bottom rear of the dryer allowed enough room for the exhaust to go either left or right behind the dryer with it still sitting close to the back wall. I was lucky to find this as an open box item returned to the store because it was not a gas dryer for the first buyer. Photo shows exhaust located to outside wall.

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

I purchased all GE Profile & Café appliances when we remodeled our kitchen in 2012. The DW has never cleaned well. I have contacted GE through email several times and now I have to handwash all of the silverware and re-wash most of the dishes. At times, glasses and silverware come out worse than when they went in. We have checked the water temp, pipe size. We use recommended detergent and finish rinse. We had a service call from a reputable appliance repair person, we purchased the recommended citric acid and performed the recommended protocol. This thing stinks! GE recommended another service call. I had a 20+ year old KitchenAid prior to this and it worked like a champ! Never an issue. I am ready to toss it out and buy something else (but it wont match!). Any suggestions?!!

We bought a new GE dishwasher 28 APR 2020. I noticed it wasnt working right about 5 months later. We are just over 1 month from the end of the warranty. The store where we bought it has been fantastic, but theyve been out 5 times to try to fix this sucker and they cant. GE told ME they would replace it if the store called to say they couldnt fix it, but when the store called, they refused. Theyre sending the repair guy out yet again one week before the warranty expires so he can call them and theyll talk about it while hes here. Ill never buy another GE appliance again.

My husband and I enjoyed our 1980s White GE Microwave and Stove/oven. But, after 15-20 years with the same appliances, we finally saved up for upgrades and purchased a new Stainless Steel (mid-range priced) GE Microwave and stove/Oven. I cannot begin to describe our disappointment. The Microwave is above our Stove/oven. Our old microwave had two powerful lights underneath it - one on each side. This microwave provides one small, weak light that does no good any time of day. Why would GE go from two great lights to one middle useless one? Also, the faint white numbers on the front keypad of the microwave are barely visible during the day - forget about seeing this when the light is not perfect. I foolishly assumed these numbers would be backlit on a black background. Onto the Stove/oven. The temperature is not accurate but that is something we can deal with. After the oven is pre-heated, the assigned temperature stays on the display pad - NOT the actual time. Who cares about the temperature you set the oven to - dont we all need to know when to check or take out our food? Our last oven always showed the time. We did not join the Stainless Steel bandwagon 10-15 years ago when others did - which we thought would be good for GE to get some kinks out. I Guess we should have waited 10 more. Proper lighting on your Microwave and The time on your stove/oven while cooking are not too much to ask for when we just dropped at least 2-thousand dollars!!!!!

My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolling fixture that holds glass tray. I wipe it with hot water and it continues to peel off. Its almost all gone. Ive only had it two (2) years. This cant be normal. Anyone else have this happen?

We bought a GE cafe series microwave (model/serial number: pnm919sf1ss/gd235771b) and 4 months later it ceased to function. We just had a remodel and for the first time had an expensive, over the oven microwave and were very excited. Unfortunately, unlike the 2 cheap microwaves weve purchased in the last 36 years, this one we had used for 3 months total, developed problems. The motor seemed to surge and then it would go off. Half an hour later it came back on but would only work for about 5 minutes at a time. I called GE and they arranged for a local company to come take a look. They insisted on a 4 hour window and fortunately my husband is retired so he could be there. The repairman came and didnt have a clue as to what was wrong. He called his boss who talked him through diagnostics. After an hour he left, saying hed be back in a week with some new parts. Again we had to wait the 4 hour window. He came in and we were on pins and needles hoping he wouldnt scratch our cabinets as he took the unit down. He replaced the microwave component and when he left it worked. Two days later it again died. I called the repair people and they told me I had to call GE to get permission for another attempt at repair. I called GE and they said I had to call customer service to file a report. They told me I had to make an appointment for a technician to come out to see if the microwave could be repaired. Really??? The technician would try to repair it again or decide it couldnt be repaired and needed to be replaced. Like we have nothing better to do than wait for these repair people who have no clue as to how to repair the microwave. Every time they take down the microwave they risk ruining our cabinets. It was so unhelpful. I am really disappointed in GE customer service. We had to go out and buy a microwave to use while we were waiting for the repair. They obviously dont care that we cant use their expensive product. Our replacement microwave was $40 from Walmart and works beautifully. We finally complained to our WONDERFUL contractor who originally purchased the microwave for us and he is replacing it with a new one. He was appalled by GEs treatment. He takes note of appliances that are crap so he can warn customers. I thought I was buying from a reputable company and thinking we were getting a great and special product. Too bad.

Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. Its very dangerous for microwave exposure!

Renovated the kitchen and installed a new microwave. 2 adults in the house. First one lasted 4 1/2 years, too much to repair so bought another one. Because of the configuration of the cabinets we were limited to this dimension of microwave. Second microwave lasted 22 months, too expensive to repair. Now into our 3rd microwave. What has happened to quality products??? Everything now is chinese junk. So much for general electric formerly known for good quality, long lasting appliances.

Our GE microwave stopped working after about 7 months of use. Ive never had a microwave break down on me before. Ive owned other brands which Ive used for years, actually lasted over 10 years. The only reason we purchased the GE microwave was because our old microwave was too big in size. I called GE for warranty service and it was very much of a hassle just to make the appointment. I had to call several times because a customer service representative misinformed me. It took a couple days just to set up a service appointment.Ive told the representative that the microwave stopped working and will not power back on again. The representative told me that the fuse probably went out. Something must have blown out. Finally, the appointment was made for about a week later, which was the earliest time available. It is so inconvenient not to have a working microwave even just for a day. Anyhow, the service tech came about two hours late. The scheduled time was for 8am-12 pm. He showed up close to 2pm. A family member was waiting at home all day because of this. Then the service tech told us that he needs to order a part for the microwave and that he will return a week later to repair the microwave.A week later, he didnt show up. No one even called. So I called back GE and found out that the appointment has been postponed! So now, we have been without a microwave for about three weeks. I think this is ridiculous. Im pretty sure that this is a common problem with GE microwaves and they already had an idea why the microwave wasnt working. It doesnt power-up! Now they are telling me that they dont have the part/s in stock? If I had known that we had to invest so much time and go through so much hassle from the get-go, I would have just purchased a new microwave three weeks ago. GE should pay me for all the time Ive wasted!

Have owned, installed, and repaired many dishwashers throughout the years at various houses. This GE unit is by far worst dishwasher that I have ever had the displeasure to install and operate, and it replaces a Kitchen Aid unit that started a fire, see **. Specifically the GE unit had the control panel break off due to misalignment, requiring repair, the drain bulkhead fitting was poorly designed and caused a leak, requiring repair, the water solenoid valve failed in the 2nd year, and finally the door does not lock closed without significant care and attention to alignment and requires many attempts to lock closed for the start of cycle. This is the worst and I cant wait to pull it out and replace it.

Looks great after 7 years, still works good. Could use larger drawers and the soap dispenser hasnt opened a few times. After 5 years of use weve had to rerun the to clean the dishes.

Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

My GE dishwasher is just OK, I would say. It saves water and money. It is fairly efficient to load and pretty effective at washing on normal but many times I need to hand wash the big or hardened food off the dishes before loading, which feels like more work than should be necessary. Id rather not wash my dishes twice.

A GE water heater was installed in our new home in 1962. As of today, November 2, 2014, we are pleased to let you know it is still in excellent working condition 52 years later... Way to go GE... The only update we changed lower element twice in 52 years!!!

The GE dishwasher was in place in the home that we bought in 2017. I like the stainless steel outer color, the noise level is minimal, which I like. The options for different cleaning levels are great. It does a good job at cleaning our dishes. My only negative comment is that it was new when the house was built in 2017. For the past three months it has been stopping repeatedly, multiple times, mid-cycle so that you have to repulse the start button multiple times to finish the cycle. It is barely three years old and seems to already be giving out which means we will have to replace it, probably soon.

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.

18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.

We wrote to GE regarding the issue with the dishwasher and, after some phone tag, a certified GE engineer came to the house, diagnosed the problem and ordered all the replacement parts. This morning, they came by to install and essentially rebuild the entire system with the exception of the stainless steel. Overall, we are very happy with the outcome. With all the negative issues GE experiences online with regard to the Cafe Series, I give them a solid 8 for responsiveness and taking care of the situation. Perhaps ours is a rarity, but if you approach them logically and with facts, they seem willing to work with the consumer. Heres hoping the system cleans better now too!

After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!

My dishwasher broke within warranty in April 2014. The warranty expired on April 29th, 2014. Every 2 weeks another part was ordered to the tune of 10 parts and 8 visits (unpaid work days for me). I have been in touch with consumer relations about this and I was told that this would go on forever until their techs deemed the dishwasher as unrepairable but as long as it is repairable, they will not exchange the machine. And now they are telling me (October) that I could have had another service provider fix it but I would have to pay for it because NOW it is out of warranty. I cant wait until I replace my GE refrigerator and my GE microwave because those are the last GE products that I will ever buy. I went out last month and bought another brand as I will never buy GE again. GE protocol I am told is what determines all that happened. I suggest you do the same. I am writing a long letter to GE just to get it off my chest. Nothing will be done because its another corporation all about the money!!!!

My GE microwave works perfectly for microwaving and baking. It is also a convection oven and it works as well for baking as the microwave component does for microwaving. It is roomy and accommodating. Ive had the microwave for 10 years and have never had a problem with it.

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.

GE Profile Advantium 120 when cooking on stove under microwave, the fan in the microwave goes on and does not go off for 30 minutes. This happens with only one burner on and stove not microwave set at 320. Had service out told there was nothing he could do. Called GE and again told that there was nothing they could do.

Touch pad on GE CAFE over the range microwave started failing within first 2-3 years. Now, 6 years later, it has completed failed. Repair part alone (not including service call) is almost $550.00. Pure junk...made in MALAYSIA!

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

We recently purchased our second dishwasher in 16+ years (the other one (a Kenmore) is still running fabulously but staying with the sale of our former home - however I am tempted to swap it out with this new one from GE). This beautiful inside and out dishwasher has a couple main flaws that has me wanting my old dishwasher back. The buttons on the front are super sensitive, causing it to come on countless times a day as we get items out of cabinet above. This is not something we thought about. Our old one had the controls on the front but they were under plastic that you pushed... not actual buttons like this one.The second issue is minor. The rack on the bottom is set up very wide on one side and our dinner plates are smaller than some and they do not sit firmly in between the tines. The spacing is great for larger plates or serving items but not for medium size plates. We use a lot of bowls so the other side with closer together tines is always full. Like I said just a minor flaw. Lastly, the unit puts off a high-pitched sound during certain parts of the cycle. It is not really loud but it is bothersome if we are still in the kitchen when it is running.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

Let me warn anyone out there looking for appliances. We have had our 2 appliances for a little over one year, about 14 months. It is just me and my husband, very little wear and tear. Both convection oven and dishwasher not working. DO NOT BUY!

Front of door never seems to clean up well and its stainless steel. Occasionally if you use the start delay and a harder pod it can stick and not dispense fully during wash leaving a chunk of it. I love the ability to run half loads. Smartly designed, and easy to use.

Our microwave, model number JVM1750DP1BB, was manufactured May 2011. On Monday, Dec. 30, I was heating a bagel when the small plastic hook holding the rack caught fire. The interior of the microwave burned, but I was able to put it out before it spread too far. I shudder to think what might have happened it I had been in another room. Im irritated because I keep reading that this is a common problem. Im irritated because MY HOUSE COULD HAVE BURNED DOWN. Im irritated because it seems like GE isnt doing a great job at making it right. Ive attached a photo below, showing where the plastic pin burned. I can say that Im shopping for a new over-the-range micro, and it wont come from GE.

If I could give it less than a star, I would. We bought the GE model JEB18600M2WW as a wall insert microwave earlier to replace a 1999 GE of similar version that went out earlier this year. We use it 2-3 times daily, 30 seconds here, 2 minutes there. Today, I went to warm up the babys bottle, and it made a weird sound and went dead. Im sure its the same thing everyone else is complaining about. I wont be buying another GE microwave again.

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!

My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.

A year after I got my GE dishwasher at Home Depot, it warped, protruded into room out of counter. GE tech fastened it into cabinet, agreed warped, said call co. Cust. Serv. Rude, said should have called while in warranty. Offered tiny discount to buy another for $400. Its worse each day.