We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.

My purpose is to inform the public that GE will not stand by their stainless steel dishwasher appliance on rust. In less than 10 months the outside of our door has rust spots. I used only soap and water and cloth to clean as door does not get dirty and our water in Hawaii is safe and drinkable. Does not require water filters. GE CS said, We will only cover for 30 days after purchase, and cleaning products used and most likely our water type caused this issue.

My 11-month-old GE Advantium oven no longer has any display, totally blank. When calling to make an appointment I was unable to speak to a live person but scheduled one for today from 1-5 pm. At 5 pm I received an automated call that the technician was running behind and would arrive in about an hour. By 8:30 pm no one called or came to repair my oven. At 4 pm when I was wondering if I would see a repairman I attempted to find on the internet a phone number that would connect me to a live person but had no luck. I have no idea what company is being sent out to make the repairs so that I can get in touch with them. Their service sucks.

Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!

GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.

Our dishwasher has gotten very warm mid-cycle and now trips the breaker in the house each time we run the cycle. The problem became evident in April 2012. We have called in a GE repair person to fix it and they said it was a heating issue and not repairable. We have not used it since, but have not replaced it with a new one yet. In August, we read about the recall of a similar model number manufactured within same time frame. Our machine model is PDW7300J03WW, the recalled model is PDW7. Our machines serial # is **. Strangely, the serial number is not listed in the recall, even though symptoms are exactly the same!We have called GE Consumer Affairs at 1-800-386-1215 four times, the most recent today, 9/14/2012. Each time we call, we are left on hold for 59 minutes only to be disconnected automatically! I am sending a registered letter to GE CA with a copy of this link and intend to contact my local news if I do not receive sufficient response within the week. Does GE need to see an actual fire report from my fire department or worse in order to get their attention to replace the unit? It is disgraceful and extremely dangerous.

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?

We normally purchase LG appliances but this time we purchased a GE Profile induction range and GE Profile above range microwave oven. The relay went out on the microwave oven about six months after we got them. Their website for scheduling service is absolutely horrible and didn’t work multiple times and when I was finally able to schedule, it was two weeks out. I then called but was told I couldn’t get an earlier appointment. So we waited the two weeks, then they had to order the relay. GE waited until the part was delivered to us to schedule the return visit - over 2 1/2 weeks later! So at this point we are without our new microwave for over a month and a half. Moral of the story is never ever to tempted to buy from GE, LG appliances & cust service are great.

I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.

We have purchased this GE Profile PP970FR2SS microwave with oven combo a year ago. In less than a year, we have experienced these problems on the microwave that still keeps on heating even if its not in use and a buzzing sound can be heard. We called for repair and the repairmen replaced the door switch mechanism. In less than a month, same issues persist. Again repaired but after some months, same problem. The technician said that the door mechanism is not the original parts and ordered the original GE Profile parts. But after replacing it, the same problems exist and the technician said that its now the panel board. Its been almost two weeks now that we dont have any microwave and still waiting for GE technician to repair it. I wouldnt buy this brand anymore and wouldnt recommend a combo for microwave and oven. This is a poor design and quality on GE. Hopefully, this equipment will not cause any fire. We now turn off the circuit breaker for this device every time we go on a long trip/vacation.

I purchased a GE dishwasher on March 15th 2018... The first dishwasher I received on March 23rd was obviously broken. The dishwasher setting piece was completely broken off and the sides were dented and looked like it had been dropped. Ok. The delivery guys immediately called it in and reordered another one for me. A week later the second dishwasher came, it looked fine from the outside so I signed for it. Once I opened it I saw that the top rack was missing wheels and the second shelf wasnt even connected to the dishwasher. I called and a week later they came and got it and left a new one. I asked the delivery guys to unpackage it and look inside. Immediately the top arm cycle fell off and the HE symbol at the bottom popped out. They assured me that was normal... When the install guy arrived a week later he said he thought everything looked ok. He ran a cycle, then left. Before he was out of my driveway the cycle arm/water sprayer fell off and water sprayed everywhere... I brought the piece into Home Depot and they told me it was broken (duh) and they would order a new one. NO. This was going to be the fourth time I will be taking off work to deal with this dishwasher! GE is absolutely gone down. The products being produced are either being sabotaged by the employees from the Ohio plant, who are all losing their jobs because the plant is about to get shut down and is going to be moved to Mexico or GE is absolutely horrible at business, design and producing quality appliances.Regardless, I will NEVER purchase a GE product again and would never recommend to anyone to purchase a GE appliance! I am going to get a refund and insist compensation and inconvenience fees! I had to take off work 4 Times, had to cancel plumbers 3 times (still was charged). I lost money from my work, time from life and a month without a dishwasher. Also, a month with a broken one sitting in my living room because they wouldnt come get the 2nd and 3rd broken dishwashers until a I ordered another one and had that one delivered before they got the broke one(s) out of my house. I had broken dishwashers sitting in my living room for a month. Easter was quite embarrassing with an appliance next to the table to say the least. DO NOT PURCHASE GE APPLIANCES!!!

Our Spacemaker microwave, which was installed over the stove August 2008, suddenly stopped heating food. My husband called GE, and their phone advisor advised us the microwave was under warranty. She said her computer screen showed our product registration, and she also saw we owned three other GE products. Fast forward, the GE repairman came and said the microwave repair cost would be around $400. The heating part wasnt under warranty nor was the labor. Mind you, the entire microwave (new) was under $400. We called the GE service center, and they refused to honor what their representative had told us. The most they offered was 50% off. I dont accept the premise that a new appliance should only last four years. I will replace my unusable microwave with a competitor’s brand and will pledge never to purchase a GE appliance again. I will also sell my GE stock, for I now understand why its going nowhere.

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.

I have an above the range GE microwave oven, model no. JVM1750M1CC. It has been in service for about 9 years. About 6 months ago it stopped working with an F3 code. The code claims the control panel needs to be replaced. I found that the price of the control panel was over $100 and the service call was at least $100. A little shopping around and I found I can purchase a new oven for about the same price. As the control panel is located just above the largest burner where water is usually heated to a boil, it receives a lot of steam. I visited a local church second hand store and purchased a countertop microwave and used it while I found a good solution. I decided to let it dry out for a few days and lo and behold it worked again. Unfortunately it only worked for a few hours, sometimes a full day and then I needed to let it dry out some more. I purchased an extension cord with an on/off switch and hooked it up. Now I can stop the electricity without having to climb up on a chair to pull the plug. Once I was set up with the easy on/off switch I could easily reset it. After about a week of resetting, it got the message. It has been working properly for over two weeks now with no failures.

I have a new house (2 years old so out of warranty) and the kitchen has GE appliances that I choose. I hate, hate, hate them all! I have had problems from the first week in our home with the stove, microwave, refrigerator and dishwasher. I am so sorry I choose this brand! Today my dishwasher (for the 3rd time) isnt working. GE wanted to send their tech in a week. Then another week to get a part. I am so frustrated that I said forget it and called a local repair company. This is Friday, they will be here on Monday. I spent 2 hours on the dishwasher today. They had to replace my refrigerator and cooktop. My microwave went out 5 days after we moved in. Took 2 weeks to get it fixed. DO NOT BUY GE!

We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them. The dishwasher was damaged/defective and did not work; water leaked all over the floor several times and dishes wouldnt wash. They would not replace the unit but insisted that they had to service it. A couple more weeks passed and the repairman had to return thrice to finally get it to work. The microwave had a bent door that did not lineup properly when closed. Again, another repair was scheduled and we had to experience another service call. I have never had a worse experience buying appliances than I had at Pacific Sales. Kwam, the manager does not return phone calls. He made promises of helping us with a discount because of our troubles but has not kept those promises. Their contract installers are inept and unkempt. My appliances do not seem new since they were repaired and the door on the microwave is still not lined up as a new unit should be.This experience was an unmitigated disaster that should not happen to any consumer. Never will I buy anything from Pacific Sales or their parent Best Buy again. These problems are created by their management and their management does not care.

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowes and after returning to the store to check a floor model, I discovered none of the models were plugged in so you cant check this out in the store. You only find out once the thing is installed. Lowes referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE wont just send me the part, or let me send them my old part.

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

Just two years old, the interior paint in my GE Microwave JES1072SHSS started to peel. I called customer service, then emailed, learned that the paint peeling posed no health problem, then, as a gesture of goodwill, given a $75 rebate. I foolishly bought yet the same microwave today (and will return it) as I read here on this site: not only is it unsafe to use a microwave with peeling paint, GE had a class action suit over this very issue and never took responsibility for the health risks to loyal consumers. So it gets returned this week. But PLEASE BEWARE. Gosh, I really bought the goodwill - hook, line and sinker! Then I read all the complaints here - about peeling paint.

We did not choose our dishwasher. It was installed by the builder but its served us well for the last 3 years. Its good quality and cleans the dishes well. It is also relatively quiet while its washing.

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I purchased at Home Depot in Denver. Also purchased a 5 Year Extended Warranty that I assumed was through GEs Extended Warranty Opportunity. The dishwasher suddenly began leaking and ruined our hardwood floors (I know, wood floors in kitchen not good; tell that to the builder). I called GEs customer care number and basically talked to a scripted robot. You dont have a warranty through GE, its a third-part insurer such as Assurant, I was told. Not worth repairing, and the warranty expired a few months ago. I know parts wear out, but for heavens sake, cant they build a dishwasher that doesnt leak from the bottom, underneath the unit, where water will seep unbeknownst to people, eventually destroying the floor? Guess not. So, no more GE appliances EVER. PERIOD! Switched to Samsung, LG and Maytag. Now, gotta spend a couple grand ($2K+) to repair the hardwood floor.

I just renovated my kitchen and purchased all new appliances. I had stopped buying anything GE because of the poor customer service and inferior appliances. After more than 25 years I thought I would give GE a second chance. What a mistake. My new microwave clunks every time the dish inside spins. GE sent out a repairman who said he fixed it. As soon as he walked out the door, I realized it was never fixed correctly. After waiting on hold with GE for over 45 minutes today, I was told that they will send another repairman out. If he finds it isnt repairable then he will send that info back to GE who will try and figure out how to fix it. If it cant be fixed then I will get a new microwave. It is a new microwave that was defective. I dont want this microwave because it has been defective since day one. I purchased my appliances from a local family owned store. GE has a policy that they (GE), are responsible for repairs for the first year and then the company I purchased the appliances from will do any future repairs. I will never buy another appliance from GE. They still have the worst customer service. Ridiculous how terribly they stand behind their appliances.

I brought our brand new home just over 1 year and 8 months ago with all new GE appliances. One of the GE Smart Built-In Double Wall Ovens, the bottom one which we never use, but the inner glass shattered randomly, very dangerous and they want us to pay them $100 for the inspector visit and then more for the par and service $325 for the replacement, the GE is disagreeing they had a defect on installations. That is an experience that we never repurchase GE brands, my friend had the same issue. They replaced in their house this way without warranty, however they disagreeing our oven had the defect on installation, lesson learned, never never buy the GE again!

GE appliances were installed in my new build home including a brand new, never used microwave. When we did our walkthroughs the microwave appeared to work (turned on, timer ran, etc.) but after signing we found out that the unit was a dud and the microwave emitter did not work so nothing was ever heated regardless of the run time. We have called GE several times only to get extremely rude and dismissive customer service reps (“Audrey” if that was even her real name). They refuse to replace a brand new unit that never worked and insist on trying to repair it, but we are also being told that this will take several trips as the technician will only first come to inspect it then a second trip will be needed to bring out the necessary parts (they don’t carry them in the truck because they are “fragile”). I’ll never be using a GE product again.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mothers apartment and just started to use her countertop microwave. Realizing that I needed to address the problem with my microwave, I called and explained this to GE service. I guess that the representative was just doing her job and stated the year warranty spiel and had no concern of this being my second microwave within a two and a half year span and also the length of time that it had not been working. I was immediately given the cost for a serviceman to come out plus I was told that I would have to pay for any parts. When I went to Home Depot to price the microwave; the cost for my model was $278. I therefore decided. Why bother to have a defected model repaired? Who needs the aggravation? I will just eat my loss and buy another microwave. Be assured that it will not be a GE. I will never again buy a General Electric product.

I own a GE turntable microwave. Ive had it for over 10 years and it is still going strong. I purchased it because of the capacity, the color, the wattage and features. The wattage in this microwave is amazing. It doesnt take long for things to heat up. I highly recommend this brand because it is so durable and the wattage it has. The features on the microwave are easy to access and has more features than I normally use. To have this microwave for so long and its still works just like I purchased it yesterday. Great job GE for providing an excellent product.

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

I have no idea how long it has been in this house but I bought the home 11 years ago and it’s still going strong. I do have to clean it on occasion. And I use jet dry with every use. And occasionally do buy a dishwasher cleaner.

I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE

We have GE Profile Quietpower 6 Dishwasher. We are the second owners of the home and did not buy it ourselves. But the dishwasher is no more than 3 years old. Our dishwasher also refused to turn off after it was done washing dishes, usually humming for hours afterward. One day, we came home and found that the whole house smelt of burnt plastic. Our dishwasher was burning hot and full of burnt plastic. It was off, so we unplugged it to make sure it would cool down. We dont expect any help from GE, but we will never buy GE ourselves. And we will make sure to tell our friends to never buy GE.

This review is of a low end dishwasher with simple controls. It has a plastic tub. The racks seem poorly designed. Bowls are hard to fit in. It cleans competently if it has hot water when it starts and a high quality detergent. Its basic and does the job. Pretty quiet too.

We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.

My GE dishwasher model #GDF570ddF855 is the worst dishwasher Ive ever owned. I have had 4. Ive had this model for 6 months. This model is hard to turn or to figure out if it is turned on. Right now its locked up and Im following the direction to unlock but it wont unlock. So theres no real on/off button! There needs to be a control on the inside of door where you can turn the lock button. Im writing this so others wont buy this model as they will be thoroughly dissatisfied. Maybe all GE dishwashers are like this? This one sucks...

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

Bought brand new GE Profile DW PDT845SSJSS as part of four appliance package to be installed as part of kitchen renovation. Bought in April 2018, renovation delayed until August 2018, install of appliances October 2018, installer by contractor plumber- excellent seasoned experienced installer. Never used DW until moving things into new kitchen. Washed dishes off in DW before placing in cabinets. After 3rd cycle- DW stopped working stating leak detected - contact GE. Are you kidding me? Brand new appliance! We had original installer come out- no leak- no visible water- we went to placed we purchased DW from - local place - Ray’s Appliances- asked for replacement DW. Was told we would have to pay for installation of 2nd DW at 225 charge. Are you kidding me? GE guy came out and did something to DW to fix it but said problem could return... Serious??? Well -DW worked for a few cycles- now displays leak detected again! Called GE and coming out 12/2. Ridiculous- I want a NEW DW with free installation! I’m paying @971 bucks for something that didn’t work from the outset!!!

My GE Adora microwave is about 6 years old and for the last year it has had an issue with moisture in-between the glass front door. It was streaky and now I have cloudy blotches. Called GE repair and it would cost close to $90 just for service call not including parts/labor. Think twice before purchasing this microwave. Not a happy consumer.

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

Always works well, cooks great, could use a little more space. Had GE microwave in the past and it never let me down. Had this one for 2 years now and no problems with touchscreen, door hinges or settings. Owned Maytag before and had nothing but problems.

I bought the GE dishwasher in the slate color, just after a colleague at work did - within a few weeks of each other. Hers has already been repaired twice and is still not working. Mine was installed last week - and did not work even one time. No water getting to it. Had the connection checked and installer confirmed the dishwasher was defective. Im sending it back and want nothing more to do with GE products. I wish I had seen/looked for these reviews before I bought it.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

My GE dishwasher came with my new Miller & Smith house. Its 2 years old. The bottom tray is rusting in several spots and you cant open the door while in operation to add an extra dish. When you open the door the dishwasher should pause while you add the dish, but this one continues working as if the door was closed and water sprays everywhere. I understand the one year warranty (they must know their products do not last long). Their support line tells me my options are to get it repaired ($99.95 for a tech to come and diagnose, then additional charges for parts and labor to install the parts on the next visit). The bottom tray is ~$125. I found their customer service rude, unsympathetic, and bothered by my questions. I was also told to go their website and review the rebate offers on a new dishwasher. I wanted to understand that program better, but the customer service agent did seemed uninterested to help me.I was quite surprised in getting this poor quality product and poor service from GE. Im not going to bother with repairs, because the cost at least $300, so I will opt to put that money in a different brand. I was considering giving GE another chance and taking them up on their rebate offer, but after reading all these other reviews, I certainly will not. The time I spent writing this will very likely have no impact on making GE change, but maybe put a tiny dent in their reputation and they will get one less sale from me.

After only 4 hours of installation, the microwave turned on and the fan and light came on. It was not cooking anything. Inside of microwave was hot and I could smell a burnt electronics smell. I unplugged it, waited a few minutes, and when I plugged it in, it started up again. The LCD screen was scrambled, all lit up. Opening the door stopped the unit, but it started again when I plugged it in.

My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.

Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.I called GE Consumer Relation today and they will not address this issue free of charge. I will not purchase another GE product because GE dont stand behind their products.

My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.Growing up we had an Amana Radar Range. My mom bought it in 1987. I replaced it so that I could save counter space and also that it would match my other kitchen appliances. I bought the GE microwave in May 2010. This product lasted for a total of 16 months. Ridiculous! In my opinion, big business companies no longer have to be held accountable for producing bad products. Money was lost but will never again be spent on a GE product.

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

I moved into our house about 27 years ago, and have had to replace every single appliance except the microwave. The oven, fridge, washer, dryer, dishwasher—all replaced at least one time over. But this 90s GE microwave keeps humming along. I really should replace it just because it is this awful off-white color and everything else in our kitchen is part of a beautiful stainless steel/black/white scheme, but it is actually built right into a cabinet and I fear I will not be able to get another microwave in there. The only gripe I have about its performance is the fan comes on and roars full-blast anytime the stove or oven is on. It is so loud its difficult to talk over.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.

I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

We have a GE built-in combination oven and microwave. The oven gets up to heat very quickly and bakes in less time than recipes call for baking. The microwave is an 1100 watt unit and performs equally well, and has for 29 years, Our cook top is a GE glass top unit, installed 11 years ago in a kitchen upgrade, performs equally well, though not quite as fast heating as our old gas unit but much cleaner and attractive. Have never required a service call on any of this equipment!

After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!

I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.

I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

I just found the site for the review on 5/17. Ive had two GE Cafe microwaves model CVM2072SM3SS purchased at the same time for the two kitchens in the house. The microwave in the in-law suite lasted one year and I replaced it with a very economical one which has been fine for 3 years. The electrician could not repair it. The microwave in the main kitchen is 5 years old but it stopped working (same issue of frozen panel) after 4 years. In Nov. 2016, during Thanksgiving weekend, it froze and stopped working. I looked on YouTube and we cleaned the terminals in the panel using alcohol. That worked for 2 months. When it stopped again I tried the same remedy but it did not work. The panel lights up, but it will not respond to any commands. After 7 months of it being inoperable, I decided to either fix or replace it (while using a way cheaper GE from a friend).This is an abysmally poorly engineered VERY expensive microwave. The LED panel is a disgrace! Do not buy CAFE microwaves. Im out $1500+ (for two) plus the replacements, the aggravation, the ugly looking counter with the loaner from my friend. I am ready to bite the bullet and buy a microwave that fits the style of my kitchen. It wont be a CAFE! Although it is a set... Enough is enough. I give up.

Dishes on top shelf do not get clean, and Power Dry does not dry dishes. Technicians say nothing is wrong with the unit and customer service was a nightmare.

This dishwasher is cheaply constructed with a plastic interior. It is so loud that we run it when we are away. Its impossible to watch TV while this thing is running. Also the dishes come out with a film on them. Not happy with the low grade appliance at all.

We have not had any issues with our microwave. It is relatively easy to operate (how difficult can it be, right?). Overall, we are pleased with our microwave. The microwave was already installed when we purchased our home, so I cannot speak to whether or not it is worth the price.

I purchased a stainless steel GE dishwasher for $508.68 since I remodeled my kitchen October 2016, I contacted GE in March 2017 because the stainless steel on the dishwasher door started to have rust spots, they sent a technician to look at it, they told me that they cannot replace it because the aesthetic warranty is only good for 30 days. They authorized the technician to replace the door, however I have the same issue with the new door, and also the dishwasher stopped working. I contacted them again. The technician was able to fix the dishwasher, but as far as the stains on the door they told me thats an aesthetic issue. They cant do anything about it. I called the consumer relations department. I spoke with CIARA GE case # **. They offered me a small discount and I have to come up with $400.00 to buy a new dishwasher.I feel that a good business should always stand behind its products. The dishwasher obviously is defective, they sold me an appliance that supposed to be stainless steel but its something else, the right thing for GE to do is to exchange the defective product for the right one. I am very frustrated that in less than a year I have to spend over $900.00 for a dishwasher. I am great customer for GE, I remodeled my kitchen, I purchased a GE refrigerator, cooktop, oven, kitchen hood, microwave and dishwasher, I think I deserve better than a small discount for a defective product.

I've always enjoyed GE products for a number of reasons. They are dependable and with care will last many, many years. My refrigerator lasted just over 20 years! My microwave is easy to clean and has never let me down over the years I've had it. GE products just last longer than other brands.

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.

In 2008, after waiting 30 years, we remodeled our kitchen using both a GE Range & GE OTR Microwave, model # JVM1850. Last week, it started making a loud noise when started and wont heat. From reading online it sounds like the magnetron went. Everything else, fan, turntable, lights inside and outside work, but wont heat. I called in for service to find that it would cost $89.95 to have them come out to diagnose it. Also read that a magnatron is between $150 - $200, and used to be warranted for 5 yrs. New GE microwaves only carry a 1 year total warranty. So they know they are supplying junk to us. Had to just bite the bullet and replace it. People cant afford for appliances to only last this long, at the price they are charging. I am not only upset at having to spend another $450 only 6 1/2 years later to replace a microwave that was lightly used, but GE has chosen to change the look as well, so it no longer will match the range it sits above. When I was remodeling, I read so much about matching appliances... not matched anymore. Totally disgusted.

Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.

GE Profile dishwasher - model # PWD8280N00SS - Appears that moisture got between the exterior panel and door that houses that main board. Because of the moisture caused a short that melted the main board, with harness and the ribbon from the on/off panel that connects into the main board. Luckily I was home at the time or this could have caused a significant fire damage in my kitchen.

As a landlord I have about 20 GE microwaves. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Standing straight in front of it, just pulling regularly. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. $130.00! There is a clear design defect here and the companys solution to it is to charge $130 for the plastic replacement part. Someone should go to jail. Literally. Please include me in the class action lawsuit.

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

I had trouble from the beginning; the dishes came out hazy. When I called GE, they said to use the recommended detergent; I did. The dishes came out hazy and smelled like detergent. They messed around long enough with that and getting someone out to fix the controls, which did not work properly, until enough time lapsed and I could not get a refund. The dishwasher turned itself on after a power outage. It was not running when the power went out and was running non-stop for God knows how long before it was noticed. This happened at Thanksgiving time, and they had service out at 6 weeks so I had to do Thanksgiving dishes by hand. After that, they postponed for another 2 weeks. I got a replacement dishwasher, thanks to the Home Depot Manager. The dishes come out stinky and hazy; sometimes, there is visible soap residue on the glassware. I even ran the dishes through a second no detergent cycle and still had residue on the dishes. The controls do not work. We have to turn the power on and close the door 3 or 4 times before it will come on. We are afraid to leave the circuit breaker on when we leave as we are unsure if it will start on its own like the first one did. It is also the worst designed layout for loading any dishes. This is totally unacceptable as soap residue causes intestinal difficulties, and you should not have to be afraid that your dishwasher will take on a life of its own and start. I highly recommend you do not waste your money on this dishwasher. GE has extremely poor customer support. Home Depot support was great. This makes two GE Profile Dishwasher in less than a year and two strike outs. They will not get the chance for a third out. We are getting a KitchenAid.

Have a three-year-old townhouse in New England that came with GE appliances. Within months the microwave needed a new circuit board and, later, the auto open vent is making funny noises when it opens and closes. WORSE: Dishwasher on fritz in third year, requiring a new computer control pad. The cost: $283. American-labeled products produced in other parts of the world are going to cost twice or three times as much before their useful life is over. Shop with care, friends.

Generally ok, but the entire wash cycles take way too long. Certainly much longer than the older models. I guess thats more or less the case with most dishwashers today. It makes me hesitant to use the dishwasher when I consider all the energy it takes to function. I would prefer having a setting for speedier rinse/wash of just a few dishes.

The way you put bowls in this model doesnt allow for cleaning them completely. You must wash the bowls AFTER cleaning them in dishwasher. Waste of time & money. Capacity smaller, noise louder. Not good value.

I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old. I loved using this microwave until the touchscreen cracked under normal usage. Has anyone else had this problem?

We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; its a GE Profile and we take excellent care of our appliances.

Dishwasher is 3 months old and today is the first time it has worked! GE has sent repair techs 3 times and finally today the unit was temporarily repaired with electrical tape attached to the brand new door latch. The door latch is cheap plastic and has a manufacturer design defect of being too small to properly engage the unit when the door closes, thus not allowing the cycles to start just a series of beeps. No other manufacturer uses a cheap plastic door latch designed like this but GE! Piece of crap, dont buy it!

I purchased the GE Spacemaker over the range microwave in 2006. It lasted 5 years with little use. It was the magnetron. It seemed to work fine, but wouldnt heat food. GE gave me a hard time to have the part shipped to me and said I would need GE, who charged $99 for just a visit, to install. I will never buy GE again. Products dont last and GE doesnt care to keep customers.

We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!

We had a GE dishwasher installed by the builder when the house we live in was built and it was one of the ones which were recalled as a fire hazard. We didnt really have any issues with it though, other than it was a bit noisy. With the credit offered, we decided to upgrade to a high end Profile model. The sound proofing is impressive and it was actually hard to tell the unit was on, but that is the only thing you can say that is good about the machine. As a dishwasher, it fails miserably and often items come out dirtier than when they went in. OK, weve struggled on with that for some time now but today, a nasty burnt plastic smell brought us both to the kitchen to investigate. Sure enough, the replacement for the fire hazard was the culprit. Obviously, it will need some serious repairs before it is safe to use once more. Looking through this and other sites, it seems this problem is rife and GE is reluctant to deal with the issues. Well I think that will be our last GE appliance. Thank you very much and rather than throw good money after bad, we will put the repair costs towards another machine ABGE.

I have a 15 year old washer/dryer set that has worked consistently and it resides at a rental property. I purchased GE washer/dryer set for primary home 4 years ago and it's awesome. It's the level 1-2 steps above basic model and has enough settings to fit my needs (maybe more than I even use) such as pre-soaking, 4 settings for loads and much more. I would not purchase anything besides GE appliances. Very reliable and easy to interface with.

Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.

I have the GE Monogram series dishwasher. This machine has some great features. It lights up when the door is open. It is the quietest dishwasher I have ever owned. The only negative that I see is, it is slightly small on the inside.

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.