I was sitting on my couch and I heard something running. I walked into the kitchen and saw my GE Profile microwave was running. At first I doubted myself and thought maybe I did something and then I cleared it out and went and sat back down. It did it again and again several more time. This is very scary. It was running like someone had set it and it was getting hot inside. Im not sure what else to do. The last time I had the same type of problem and just bought a replacement microwave and now this one is doing the same.

I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.The problem was the Magnetron, a key component inside the unit. I was shocked to see that the Magnetron was made by LG. I bought a GE because I did not want an LG, but I ended up with a GE with LG parts. The unit worked for several months and now it will not heat anything. I have only had this unit for 13 or 14 months and it is broken for the second time. I called the 1-800-GE-CARES to learn that they do anything but care. They told me it was out of warranty, but the parts are covered.It will cost me $99.99 for the tech to come out plus the cost of labor to repair the unit, which varies based on what needs to be repaired. This is unacceptable. There is clearly something wrong with this unit. I have had microwaves last 10+ years with no issues, and one of them was a GE! I thought GE would stand behind their products better, especially since they can see I had prior problems with this unit. This is a $699.00 tin can.

GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.

From these posts, Ive seen people saying that they couldnt trust GE American-made anymore. Our microwave oven was made in Malaysia, but GEs home office appears to be in Louisville, Kentucky. Our problem: peeling paint on the door and upper part of our 2009 GE #JES1451DN1WW oven. As a cancer survivor of 8 years, my antenna goes up with any defaults such as this. On a common sense scale this should never be happening. I was very sad to see no recalls on these items Ive been reading about and am frankly scared to use this microwave. Shame on you, GE.

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.

My Profile dishwasher is not on the recall list, yet the heater element malfunctioned and did damage the entire inside racks and spin bar along with contents. GE told us to have their recommended repairman provide estimate. Repair guy estimated over $600 to fix. The unit was smoking hot which caused bubbling on the exterior and the dishes to show signs of burning. Well with estimate, GE is offering a discounted top of the line dishwasher for over $600. Pretty sure, I do not want another GE. Also, when I told the agent that I was afraid that if I had not been home, it may have initiated a fire, she said it would not have happened. Really?

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden theres no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to check this and check that because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!GE - NEVER AGAIN FOR ME. Wish we still had good-valued products Made in the USA. This one is made in Malaysia. NOT WORTH IT. Time to sell the GE stock too. Their products suck and class action suits will probably follow. Kris is Pissed!

The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purchased it in November of 2015, brand new from Home Depot. It was not installed until April 2016. So less than 2 years after installation it malfunctioned. (The unit brand new only has a 1 year warranty). The parts the tech replaced have a 5 year warranty. That demonstrates to me that GE does not have a lot of faith in their appliances. Aside from that I paid $375 for the repair, thats almost the price of a new microwave. But I paid since it made more sense to have a 5 year warranty on the parts instead of a 1 year with a brand new unit. I WILL NOT be buying GE products in the future due to this product defect.

I have just purchased a new GE dishwasher because mine just broke after 35 long years of excellent service. I am so completely satisfied with your GE products, and I would like to tell you also that the double oven stoves are still working well.

We had purchased the first listed model of dishwasher (Model PTD7505SSF8SS) and installed it on Aug 27/16. It worked for a total of 13 days and broke down on Sept 9/16. After a good deal of phone tag - a technician looked at it and said no less than 3 internal components had failed, the unit needed to be replaced. We were without the unit from Sept 9/16 until Dec 23/17 when the new replacement unit (Model PTD845SSJOSS) was installed. It worked for a total of 20 days and broke down on Jan 12/17. More phone tag... Tech looked at it and found a number of issues (motherboard, door switch, etc...), in addition - it had been leaking water under the dishwasher for the time it was in service. (All 20 days! What a record!)When a dishwasher leaks upstairs... It doesnt go well for the drywall ceiling downstairs. (The rep at GE was cold and calculated informing me that is what insurance is for!) Im not sure that is what someone who spent $1,699.00 for a GE product (in good faith of a reputable product) expects to be told by the individual who has the ability to make things right? At any rate, this is what you can expect from the trained professionals at GE. When they finally got around to looking at my file... They decided to simply replace the motherboard in the hopes it will fix the leak also.I would have liked a refund at this point (not likely) so I requested yet another replacement (given the issue of water leaking), they absolutely refused. As of this date Feb 2/17 we are still without a dishwasher. Goes without saying - no more GE products will enter our home and I will share, with everyone I can, the caring and kind words of support I experienced from the top level at GE.

I have a microwave that has a rack inside which gives you options other than using the rotating plate inside. Overall it works quite well. I did not purchase this microwave, it came with the apartment. Not sure if I would purchase this brand if I were to buy it for my own home.

To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.

I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE

I purchased 9k total for all GE appliances, their dishwashers are flat junk, the bright side is I made a friend with their repairman ha aha ah true story!!! Dont buy, lot of other better choices and lots more reliable. P.S. Customer support terrible.

I have a new GE profile model PDWT380VSS - Two in fact. The first one kept breaking glasses in the top rack. GE technicians could not find an answer so they replaced the Dishwasher. Now six months later its doing it again. This replaced a perfectly good, older model as part of a remodel. Theyll be sending another tech who I suspect will not have an answer. Any thoughts on what could be causing this or a way around it or is it to be expected? The first GE profile I had for several years with no such issues.

The microwave overall is good. It looks very good. I think that the price was good as well. I would certainly recommend this item as an item to buy. So far it appears to be well built, I have not had any problems with it.

Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS and began the wash cycle. The wash cycle completed and I went off to bed leaving it on the dry cycle. The next morning I smelled a burning smell but did not know where it was coming from in my home. A few hours later, my husband began searching all of the appliances in our home to see what the burning smell was. When he opened the dishwasher smoke came out of it and everything in it was completely burned. Apparently the drying mechanism never turned off after the wash cycle or it turned itself back on only on the dry cycle. I dont know. But I know one thing for sure, we are lucky that my husband was home because I left and if he wasnt there, Im positive that the dishwasher would have caught on fire causing severe damage to our home. I will never purchase a GE appliance again. Note, I also have problems with my GE refrigerator and my GE Profile microwave and our dryer. Weve had to replace the dryer and the microwave and weve repaired the refrigerator. I have a repair person coming out to see if the dishwasher is repairable, but I dont think it will be. This is terrible.

I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

Ive had a GE Dishwasher for over 6 years and it works great. The issue is every 2 years or so, the plastic over the metal rods that make up the plate racks wear away and rust the underlying metal. The first time GE charged me about 200.00 for the racks, where the dishwasher only cost 250.00. The second time they replaced for free and now this third time, GE is being absolutely absurd not replacing these racks. My concern for mine is the health issues arising from having rusted parts in the washer. I believe this to be a manufacturers defect and could be happening in 1000s of these dishwashers. Metal should not go into water!!! GE should gladly replace my racks but theyre giving me a major problem, like take our offer or dont bother us. Please see the attached pictures and hopefully this doesnt happen to your dishwashers.

This review is related to the Monogram 2.2 Cu. Ft. Built-In Microwave Oven model #ZEB1227SLSS. The GE site: https://appliances.monogram.com/us/specs/ZEB1227SLSS indicates in two places that the built-in trim kit is included (and one place where it is listed as additional), yet GE has confirmed that in fact, the trim kit is an optional add-on with a $325 additional cost. Calls to GEs consumer line have been disappointing. Me: Your website says its included, and is in a section with other features that are in fact included but not additional fees; GE: We have confirmed that the trim kit costs extra. We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. But I cannot understand their reluctance to acknowledge this error on their site. Potential buyers, please beware of this issue.

I will never purchase GE appliances again, have trouble with refrigerator/stove & dishwasher. Dishwasher is so loud that you cant be in the kitchen when its on so I only use it at night. It doesnt clean good & everything about it is wrong!

A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.

We sent the rebate form in, and they denied our claim. It was for a dishwasher that was recalled. We had to buy another one and only received $100 for the rebate after having to spend $500 on a dishwasher, but the rebate was denied! Unbelievable. We have written GE and the FTC with no response.

I purchased this Spacemaker Microwave Oven (HVM1540LP1CS) from Home Depot in Aug. 2010 along with a GE electric range (JB400SPSS). I wanted the appliances to match and they look very nice in our kitchen. Four days ago the microwave stopped working, that is, it comes on and appears to be working but does not heat the food placed in it. After looking on the internet, I found that other consumers have had the same problem and it appears the megatron is the culprit. The microwave was manufactured in March 2010 in Malaysia so it was not an older model that has been sitting in a warehouse somewhere.The cost to repair the microwave will be about $125 which is about half of what I paid for it. I will not repair this microwave just to have it fail in 20 months, General Electric should be ashamed of themselves for selling foreign-made products that do not last more than 2 years. My only hope is that the electric range we purchased does not follow the same course as the microwave, consumers should be aware of these problems before they purchase General Electric products.

Microwave (GE 2.2 PROFILE) was manufactured in Oct 2015, I ordered in November 2015 and it was delivered January 2016. Installed in March 2016. Was making rattling sound like the case was loose or something. The other night I placed cup of water in microwave, turned on for 1minute and FLAMES shot out (on the inside) from the “squares” on the inside. Does it every time so unplugged. Contacted GE. Was told Out of warranty. Repair person can’t come for 2 weeks. Waiting for return call from customer support. I don’t think flames can be fixed!!

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

The GE over-the-range, model JVM316URFSS was installed in our new home by the builder. We have been in the house and used the microwave moderately for the past two years. Last night, out of nowhere, the microwave started running. I realized that it was actually heating when the glass turntable popped. I jumped up and opened the door to stop the heating. The turntable was broken. The interior was incredibly hot. Having read several reviews I realize that this is not an uncommon problem. I am going to buy a replacement but I am very concerned by the fact that GE is aware of this recallable situation and continue to allow this product to remain on the market. I will NOT purchase another GE because apparently they do not care. Our house could have burned down had we not be home.

Very easy to load. Controls are easy to read. Very quiet operating and does an excellent job cleaning utensils and all pot and pans. Have used for 8 years with no issues.

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

We bought the GE Potscrubber in 1997. It’s still going strong and our dishes and serving platters come out spotless. We did have to replace an inner seal once, but the part was easy to find and inexpensive, and my husband was able to put it in himself by following instructions on YouTube. We bought this before the stainless look became big but the shiny black exterior looks fine next to our new black stainless stove.

Two years less three weeks after we started using the dishwasher in our new home the plastic at the top of the door where all the buttons are cracked. So far it hasnt interfered with the way its working, but were on alert that it might not be too long. Ive owned dishwashers before, one for 32 years, one for 9 years. There is no acceptable reason for there to be a crack in less than 2 years. This, coupled with a refrigerator that had a broken drawer in 13 months, I will NEVER buy another GE product again!

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.

I bought the GE microwave from a GE dealer. We were very impressed that it is also a convection oven. It bakes, microwaves and even toasts bread. The oven had not disappointed us any way. I would recommend it to anyone in the market for a microwave.

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.

I have a 2011 GE Model # JES1456BJ05 microwave and it has been gently used and kept clean. Upon cleaning today I noticed that the top of the inside is blistering and peeling off. Surely this is not safe as it could fall into food, plus they should make them to stand heat, after all this is why they are made for heating things. I called GE who informed me that there is no recall on them so I am pretty much stuck to go out to buy a new one with no help from them. I now read that this has happened to people before. Lesson learned never purchase a GE microwave as they do not stand behind their products when a manufacturing problem develops if you are the first one to call, and beware and ready to buy a new one every 2-3 years. This is all they are made to last!!!!!

Ive had an overall good experience with the dishwasher although sometimes I feel that you have to do too much prewashing and the dish wash cycle takes a really long time.

The brand performs wonderful. We enjoying. Also, has great features for cost. We have done several items in it and all come out great. Have not had any issues at all. I would recommend this brand and model. I would purchase similar item again.

JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I cooked a potato or frozen meal it would sound like it was going to explode. Condensation drips down behind my stove and the window and door to it get all steamed up. The fan clears the door & window but is very loud and intrusive even on low. Besides that I have never needed to use a fan when I use the microwave. GE repair came and said there was nothing wrong with it. But after thinking about it, came back the next day and took it apart. The tech called GE engineers and described to their amazement the way the inside was made. They said no way. So the tech took pictures and emailed them to GE. They reviewed it and said thats the way it is. I wouldnt stand for that and called them again and told them that the bottom of the micro gets scalding hot. At that they changed it out.... for another one with the same problem. The wall behind the stove is getting ruined from vapor dripping and all the same problems exist. They will be coming again and I am going to insist they take back their junker and let me buy a safe microwave of another brand even though my other appliances match. I am sorry now that I bought my GE stove and refrigerator now because they match the micro.

We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them. The dishwasher was damaged/defective and did not work; water leaked all over the floor several times and dishes wouldnt wash. They would not replace the unit but insisted that they had to service it. A couple more weeks passed and the repairman had to return thrice to finally get it to work. The microwave had a bent door that did not lineup properly when closed. Again, another repair was scheduled and we had to experience another service call. I have never had a worse experience buying appliances than I had at Pacific Sales. Kwam, the manager does not return phone calls. He made promises of helping us with a discount because of our troubles but has not kept those promises. Their contract installers are inept and unkempt. My appliances do not seem new since they were repaired and the door on the microwave is still not lined up as a new unit should be.This experience was an unmitigated disaster that should not happen to any consumer. Never will I buy anything from Pacific Sales or their parent Best Buy again. These problems are created by their management and their management does not care.

I moved into our house about 27 years ago, and have had to replace every single appliance except the microwave. The oven, fridge, washer, dryer, dishwasher—all replaced at least one time over. But this 90s GE microwave keeps humming along. I really should replace it just because it is this awful off-white color and everything else in our kitchen is part of a beautiful stainless steel/black/white scheme, but it is actually built right into a cabinet and I fear I will not be able to get another microwave in there. The only gripe I have about its performance is the fan comes on and roars full-blast anytime the stove or oven is on. It is so loud its difficult to talk over.

We purchased a GE over-the-range microwave oven last November 2010 and it was installed in February 2011 when our addition was finished. Last week, it decided to stop responding to instructions. When the door is closed, it just continues to run--the turntable turns, the light stays on and the fan keeps running. It will respond to instructions, but when we want to shut it off if the door is shut, we have to unplug it--which is a real pain because it is over the range.We have an old microwave that was my wifes parents and it still works fine even though it is about 20 years old. The new one stops working in a little more than a year which is not acceptable. We contacted GE and were told that we would have to pay over $100.00 to get the thing fixed. I dont think so. We will not purchase anything GE again.

Worst dishwasher ever. No matter all tried it just does NOT get all off dishes. Have to hand wash too! IS just not made to do the job. Just relying on GE reputation of the past! Made a mistake believing General Electric hype advertising. SAD.

Have been using dishwasher (PDWT380VOOSS) since May 2013. Dishes do not come clean and I rewash by hand... have followed all suggestions by consumer relations, service technician and manual…cant afford to replace appliance…GE willing to replace at an aggressive discount because the appliance is working as it was designed to…disappointed in performance of a profile appliance.

We are on our second GE Profile Series 60ssf dishwasher. The first one began to leak all over the floor. The store replaced it with a new one. We have had our present one about ten months. The first several months it did great and we loved it. The last two months we have noticed the dishwasher not drying our dishes. We have talked with the store several times to make sure we are doing all the right things. We are using sanitary level, power dry, Rinse Aid. We have had two technicians out and according to their computer it does not detect anything wrong. Interesting. The temperatures of the water quoted by the two were 60 degrees different. So what else is different? We received a call from supposed management of customer services saying, since the technicians could not find anything wrong, that we will have to live with whatever is going on. They will do nothing more.BUYER BEWARE! The GE brand used to be good, but not anymore. At least not in dishwashers. I definitely would not recommend this dishwasher to anyone even though it is top of the line, supposedly the best in proficiency. The unit has failed miserably, and the company had failed us miserably. We are left with a pile of junk!

I am writing this more as an educational notice for consumers of the G.E./Rheem gas water heaters to aid in uninterrupted service and understanding of the water heater. Installation locations: If you have installed your unit outside, all though in the owner’s manual, it states that G.E./Rheem says to never install the unit outside. People that live in warm climates do have their unit installed as such, but in a metal enclosure, of which to the city codes are fine, but again not by the G.E./Rheem standards. So being as this is accepted by city codes, people do and will continue to install water heater outside in enclosures.

I purchased a GE Profile dishwasher in June 2015. It was delivered dented.19 July it was replaced. The dishwasher worked for 3 months. Then it stopped working and the display panel had a LEAK DETECTED, DO NOT USE, notification. We contacted GE who could not find a GE repair technician to come and repair it in the entire BAY AREA. The dishwasher was bought at SEARS who refuses to take any responsibility.

Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I purchased at Home Depot in Denver. Also purchased a 5 Year Extended Warranty that I assumed was through GEs Extended Warranty Opportunity. The dishwasher suddenly began leaking and ruined our hardwood floors (I know, wood floors in kitchen not good; tell that to the builder). I called GEs customer care number and basically talked to a scripted robot. You dont have a warranty through GE, its a third-part insurer such as Assurant, I was told. Not worth repairing, and the warranty expired a few months ago. I know parts wear out, but for heavens sake, cant they build a dishwasher that doesnt leak from the bottom, underneath the unit, where water will seep unbeknownst to people, eventually destroying the floor? Guess not. So, no more GE appliances EVER. PERIOD! Switched to Samsung, LG and Maytag. Now, gotta spend a couple grand ($2K+) to repair the hardwood floor.

GE Profile microwave PNM1871SM1SS - After 5 years of intermittent use in our second home, the magnetron crapped out. Research finds this to be a chronic problem with them. GE has sold an inferior product & has no intention of making it right with consumers. GE can only fail in the marketplace, soon relegated to just another so-so company struggling to survive. Goodbye GE.

When I entered my home I notice the microwave door was open and light was on. I closed it and took packages to my room. When I entered the kitchen I seen flames coming from inside unit. I put out flames with a fire. The panel was off and microwave was empty. My son said he left the door open because when he closed it hummed. I am very blessed that my home or loss of life did not happen. I contacted GE to see if there was a recall and was offered a 20.00 discount. I really feel that this is a hazard waiting to happen.

This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchased in the summer of 2008 and has given me no problems until now. I used it last around 3pm on October 11, 2011 and apparently it was still heating up because my husband noticed a plastic burning smell the next morning. So he opened the dishwasher and it was burning hot! It had my granite countertop scorching hot, it also started to melt the bottle on the top of the counter. I think this could be a manufacturers defect.

We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The handle broke on this unit the first week after we bought it. It then worked fine for 10 months. In August 2017 it began throwing the circuit breaker erratically, then whenever it was turned on and has not worked for a full day since. It has been repaired by Appliance Solutions of Utah at least 6-7 times (by two different technicians) and still has not worked. At least $500 worth of new parts have been put into a $200 microwave by them. After numerous calls to GE, they have offered to send me a Goodwill Certificate for the amount of purchase after I buy another GE microwave. With our experience with this microwave (inoperable and unrepairable for 5 months) I dont intend to buy another GE microwave; especially considering the one available locally is the exact same model as the one we have, which was purchased, from Sears, for $191.42. Appliance Solutions of Utah has all the records of the NUMEROUS unsuccessful repair attempts made on the unit since August 2017. I requested a refund so that a different unit could be purchased. Over the course of the past 5 months I have talked to at least four different customer representatives, after multiple hours on hold. None could find any record of the previous discussions. GEs final suggested solution was to offer us a $100 Goodwill Certificate, the title in itself being ironic. So, after buying a microwave which was defective in the first place, spending $75 to have it installed, being without the use of the microwave for five months, and being told that, GE does not offer refunds, that is what the company feels they should do to rectify the situation. Setting aside an implied warranty of fitness, the fact that the repair agents sent out by GE could not repair the microwave after numerous attempts would seem sufficient grounds to fully refund the purchase price. That is the least a reputable company would be expected to have done. GEs position is that the store selling the microwave would be responsible for a refund; apparently ignoring the terms of the warranty. I this point, I am considering filing a complaint with the Better Business Bureau and a claim in small claims court for Breach of Warranty. Obviously, the microwave was never repaired per the terms of the warranty as it is still inoperable and has never worked since the initial report to GE. We will NEVER buy another GE product; Buyer beware!

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

We had some oil spill in the oven, which proceeded to catch fire. It was a huge fire that burned for a while. But all it took was a little oven cleaner, and it looks like nothing ever happened! The coating and materials inside of the oven are completely fine. It also still works perfectly! I'm amazed. 10/10 stars.

Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

I just dont know how to start to show how disappointed and upset Im about this Microwave. I know GE is good brand but this Microwave must be the worst. I bought this microwave between July or August in 2016. Unfortunately, I lost the receipt. I bought a cash at Home Depot in my area, because I bought it cash Home Depot unable to find a record of but they remembered I did buy there between that time. I know bought that time because I bought my house in July 20116. This microwave started giving problems since June 2017. When I call GE they told me, they cant help because I dont a receipt, and they told from their record, this microwave was purchase in January 2015, they didnt want to believe that I purchased it in 2016.They charged over $100 to have a technician to come, he has to order a part that cost as well over $100, when the part comes another technician came. It was the wrong part. He had to order another part. The technician came back and Microwave work for only 1 or 2 months and stop working. Its been very stressful with this Microwave. This microwave was the most expensive, I bought over $500-600. Even though from your record you said I bought it in 2015, it still unfair, no one expect to buy something that expensive and break down that fast. I dont what to do. Im just so frustrated about the whole situation. This microwave cost me about $ 1,000 now from price to repair, and yet still not working. I wish someone reply to me and help me, if no one help I never wish to buy a GE product. So Sad GE, I need HELP.

Entire inside is plastic crap. Dishwasher is very loud and takes a long time. Racks are ok but cheap feeling. If I was choosing, I wouldnt buy it. This GE was in new house. Overall feel is very cheap. Too much plastic. Very low end builder model. Steel inside or heavy plastic will take more beatings.

Purchased my GE Profile series dishwasher several years ago and it has served me well over countless cycles. There have been a couple of occasions that it required repairs (water leaking) but had been done so under warranty conducted by an actual GE tech. When this unit finally reaches its usable service life I’m most likely to consider a GE unit again.

We had to replace our dishwasher a few months ago and we got a GE Dishwasher and we could not be happier. This unit cleans so much better and seems to take a lot less time to do a full load. I would recommend GE to my family and friends.

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesnt go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I dont expose myself to rays coming from the microwave. I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.

We purchased the GE Cafe series appliances back in mid-2016 (dishwasher, dual oven gas range and microwave). Over that time period we have had at least 10 repair claims. The dishwasher front door and seal have been replaced three times, has ruined my wood floors and baseboards. The gas range has had multiple issues, including broken lights, broken fan, and a manufacturers defect in the lower oven igniter which took our reseller and third-party warranty company three weeks to repair. The microwave oven had a plastic cover just break off one day - wasnt touched before - it just cracked off!Fortunately we purchased the units through Home Depot and purchased their extended warranty program. Unfortunately the warranty company doesnt replace units and wont include claims during the manufacturers 1-year warranty period in their lemon law policy. Ive repeatedly tried getting touch with the manufacturer, but they appear to be staying high-and-dry away from consumer grievances.GE doesnt stand behind their products. I dont think their resellers give a rip either. My advice - stay away from GE. If youre in the market for something Id look at LG. I have a refrigerator, washer and dryer from LG and have had zero issues in nearly 10 years of service. I have no idea if their reliability covers dishwashers, but Id certainly take a look.

Paint is peeling on the top part of the oven. It could fall into food. This seems to be a common problem. Called GE. They said it could not be repaired and to stop using it. Buy a new one. What kind of product do they put out that cannot be repaired? Not very good in my estimation. Customer Service did not offer much assistance to replace it. Be warned. Don’t buy GE products.

This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

Model JVM1740DP1BB - GE Microwave - complaining since November 2014. Great microwave UNTIL the inside ceiling bubbled and began to flake off in various locations. A service tech that visited our home advised us to call GE and advise them of a potentially hazardous situation. The GE rep offered to sell us a new microwave but only stated that we were out of warranty, although this is clearly a manufacturers defect! She proceeded to tell us the lining was perfectly safe but maybe we shouldnt operate it. I have written GE management to see if they will assist in replacing the defective unit; GE is the reason we purchased it to begin with (but it may be the reason never to purchase one again).

My GE dishwasher came with my new Miller & Smith house. Its 2 years old. The bottom tray is rusting in several spots and you cant open the door while in operation to add an extra dish. When you open the door the dishwasher should pause while you add the dish, but this one continues working as if the door was closed and water sprays everywhere. I understand the one year warranty (they must know their products do not last long). Their support line tells me my options are to get it repaired ($99.95 for a tech to come and diagnose, then additional charges for parts and labor to install the parts on the next visit). The bottom tray is ~$125. I found their customer service rude, unsympathetic, and bothered by my questions. I was also told to go their website and review the rebate offers on a new dishwasher. I wanted to understand that program better, but the customer service agent did seemed uninterested to help me.I was quite surprised in getting this poor quality product and poor service from GE. Im not going to bother with repairs, because the cost at least $300, so I will opt to put that money in a different brand. I was considering giving GE another chance and taking them up on their rebate offer, but after reading all these other reviews, I certainly will not. The time I spent writing this will very likely have no impact on making GE change, but maybe put a tiny dent in their reputation and they will get one less sale from me.

My less than a year old GE microwave stopped working last week. My AT&T phone service died so I had to make repair arrangements online. Guy was here this morning. My microwave’s main board is fried. It does not conform to Repair Guy’s published schematics. Repair Tech could not upload new data to it. Repair guy did order three new parts including a main board. GE told Repair Guy that mainboard delivery ETA UNKNOWN. After three hours here repair tech left and told me to call GE customer care. Believe it or not, two hours on telephone with GE. First you need to talk to a customer service rep that cannot help you. They then determine you need a Customer Advocate. Then they need to input data on your file for the Customer Advocate.Then they need to transfer you to that department. Then you have to get a case number assigned. Then you give someone all the serial numbers and model numbers again. Then the Customer Advocate (CA) takes the call. The CA does not speak English as you and I speak English. After the CA puts me on hold to verify the purchase, then the appointment, then the tech and then the order they actually speak to me. In my case, the mainboard part is not available on CA’s computer. The CA has to electronically contact the parts department to find out if the part is in this universe. If the part can be delivered to my Repair Guy in Jackson, GA within 14 BUSINESS days from the date of the inquiry I have to take the part and wait for repair.In the event the part cannot be delivered in 14 days CA will start a process to get me a new microwave. The parts department has up to 48 hours to respond to the CA. When asked what happens if no response occurs in 48 hours, I was told, That never happens. It is the Christmas Holiday and I anticipated guests. My husband is disabled and his meals are pre-made frozen so I will have to decompose them and heat them on the cooktop. GE could care less about those issues. So after waiting five days for repair I have no working microwave. Someone told me not to replace my GE with a GE, but I did not listen. It is December, holidays, no microwave is an aggravation that I thought paying for a GE product would alleviate. So, on January 2nd I might get an answer. Part possible or new appliance COULD be ordered and delivered by someone sometime.

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

Touch panel gets too hot from the stove and fails. Have to unplug it all the time to reset. Door handle unscrewed and inside coating is peeling. Had repaired three times. When least expected, I have to empty the cabinet above to reach the plug.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.I wont bore you with all the details, but for the most part, the touch pad stopped working and if left plugged in, the microwave will start on its own and run for up to a minute before beeping incessantly. If I unplug the unit and plug it back in, Ill receive a different error message, and so on. I wont waste my time contacting GE, because from what I hear, they really dont give a damn!When I was young, you could by an American-made product and expect it to last for many years. However, ever since greedy corporate America decided to ship all our jobs overseas in the name of profits, I have yet to find any imported products that are worth a damn. Instead of one good American product that would last a lifetime, I now have to purchase the same imported piece of ** many times over to get the same longevity. Maybe this is what GE wants?Needless to say, GE has now been placed on my Do Not Buy list. I guess I will now buy from another major manufacturer to see if their foreign-made garbage is any better!

A durable microwave. Our microwave has stood up to 13 years of pretty heavy use and all functions continue to perform as when new. Has turntable but would be nice if it had two shelves instead of one. Guess that has to do with the spacemaker size of this microwave.

We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.

I recently purchased an Adora dishwasher from Home Depot. The price was enough to suggest that it should be a good dishwasher, but its the worst dishwasher Ive ever owned. It does not clean dishes and it takes two hours to do it.

Our GE microwave stopped working after about 7 months of use. Ive never had a microwave break down on me before. Ive owned other brands which Ive used for years, actually lasted over 10 years. The only reason we purchased the GE microwave was because our old microwave was too big in size. I called GE for warranty service and it was very much of a hassle just to make the appointment. I had to call several times because a customer service representative misinformed me. It took a couple days just to set up a service appointment.Ive told the representative that the microwave stopped working and will not power back on again. The representative told me that the fuse probably went out. Something must have blown out. Finally, the appointment was made for about a week later, which was the earliest time available. It is so inconvenient not to have a working microwave even just for a day. Anyhow, the service tech came about two hours late. The scheduled time was for 8am-12 pm. He showed up close to 2pm. A family member was waiting at home all day because of this. Then the service tech told us that he needs to order a part for the microwave and that he will return a week later to repair the microwave.A week later, he didnt show up. No one even called. So I called back GE and found out that the appointment has been postponed! So now, we have been without a microwave for about three weeks. I think this is ridiculous. Im pretty sure that this is a common problem with GE microwaves and they already had an idea why the microwave wasnt working. It doesnt power-up! Now they are telling me that they dont have the part/s in stock? If I had known that we had to invest so much time and go through so much hassle from the get-go, I would have just purchased a new microwave three weeks ago. GE should pay me for all the time Ive wasted!

I have a GE over the range microwave oven purchased in 2011. 4 years old, hardly out of its service life. In 2013, while heating up my lunch, I heard a loud buzzing and popping noise. The plastic hooks that hold up a metal tray (yes, the unit comes with a metal tray) in the microwave oven caught fire. I called GE and demanded they repair the unit, they said they were not responsible since it was out of the warranty period. Having experience in the insurance industry, I reminded them about product liability, if this is a common occurrence, there would be potential liability issues for GE. The service tech said they would send someone out free of charge to repair the unit. He replaced the two hooks that fried and said they were no longer responsible for unit. Today, 01/28/15, we just had it happen again. One more hook caught fire. Hey GE, do you really think I will buy any kind of appliance from you again when you make a defective product and dont stand behind it? I will not. I would recommend people do your research carefully when buying a microwave oven, especially one from GE. I would recommend anyone do research when buying any kind of GE product since, in my opinion, they clearly do not care about their customers.

I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.

We first noticed a problem with our two-year old dishwasher when the lower spray arm broke. Soon after, the door seals started to leak, and we noticed the seal at the bottom of the door had completely degraded becoming brittle and breaking off. Our warranty had expired, but I contacted Mabe. They agreed to replace the parts free of charge, which amounted to approximately $300. I expressed concern that the dishwasher may have been overheating, causing the above problems, but this wasnt given credence as the technician didnt speculate in his report on the cause of the damage.Within the next month, we had a massive water leak. Upon inspection, the dishwasher showed signs of extreme heat. The sound insulation had bubbled and melted off much of the exterior of the tub. The electrical supply cord had a scorch mark. Once again, Mabe was notified. After much negotiation, they agreed to refund the price of the dishwasher. Initially, they had offered a certificate valued at 50% of the cost of our dishwasher towards the purchase of another GE dishwasher. This offer was declined as we wont have another GE dishwasher in our home unless were convinced theres no fire hazard.There are significant repairs required to our home due to water damage but we consider ourselves lucky to have avoided a fire. GE has had problems with their dishwashers in the past which resulted in a massive recall. Its time for them to acknowledge that there is a problem with the Cafe line and take measures to rectify the problem before someone is injured.

I called and emailed GE about a microwave that is in my summer home. Its probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so whos going to pay for that? They keep stalling and Im still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

I work as a service tech for a major insurance company. I am a master tech, and master electrician. The company that I work for owns an apartment complex which is used to house company executives whose offices are located at other sites, but often come to the Chattanooga Site to work short term. I was called to repair an old dishwasher in one of the apartments. Upon looking at the existing dishwasher, I decided to replace with a new one. I received a new GE model GDF 510 PGD 1WW dishwasher on November 8, 2013. As usual I unpackaged the appliance and examined the exterior. Finding no visible damage, and with the help of a master plumber, I removed the old dishwasher, and installed the new one. After all the connections were made, I opened the door, removed all the packaging from the dishwasher, and found the upper spray arm lying in disarray in the bottom of the machine. Assuming that this was the way that the machine was packaged, I installed the spray arm, plugged the machine up and started the machine as the operations manual instructed. The machine would not work. The power lamp would burn solid for a few seconds and start flashing. I tried to start the machine a number of times while reading the instructions, and while my partner read the instructions aloud, but with no results. Finally, I used a screwdriver to hold the door switch closed, pressed the start button and the unit started. The catch mounted on the door would not make the door switch, mounted on the machine body. We tried to adjust the switch and the catch, but with no success.The dishwasher did not show any signs of exterior shipping damage, but for some reason the upper spray arm was off and lying in the bottom of the unit, I found a small piece of broken plastic and a screw in the bottom of the machine, and the door switch would not make. Outside that I have no complaints. I am not sure where this machine was assembled, but it certainly was not equal to the machine that we removed. Thanks GE for making my job harder. I will have to find another dishwasher Monday and replace the damaged one, and perhaps send this one back, but the replacement will certainly be another brand.

We purchased a Profile Dishwasher, Stove, Oven and Microwave. So far weve had problems with all products especially the dishwasher. The bottom of the dishwasher is filled with water, the door has water running down the front and all dishes have to be dried. I have talked to GE and I was told the new models do not have a drying system as in the past due to EPA. I feel like we have spent thousands of dollars for items that are trash. Had I known I would be drying dishes I would never bought GE products. I would trade this GE for a SEARS in a minute but too late. Ill keep calling GE office, maybe a miracle will occur. Ive tried all the tricks in the handbook... doesnt work.

After a year and a half the dishwasher stopped draining. A $231 service call removed the three corn kernels and one watermelon seed that caused. See it all the time says the happy repairman. Another good example of why not to trust GE. Mrs. Gs sales and service complicit in the deceit.

The dishwasher does not clean my dishes and they say that there is nothing wrong with it. **! Now my microwave / convection oven is sending sparks in the corner of the oven. I have read a lot of reviews about this model and it has happened to many consumers. GE can rest assure that Im not buying another product from them, EVER!!!! Model # PVM 1790Dr1WW. Serial# **. February 2013.

Lousy and wont clean dishes. $1,000 down the drain.

Our microwave is of poor quality. Unit failed completely after a couple of years in use, like many GE products. This GE unit had a large rotating platter and easy controls, but it just stopped operating one day. Nothing could get it going again, so we replaced it with a Samsung microwave which appears to function well (only a year into use, so no way to know yet) although platter is smaller and controls not as convenient.

I have a GE dishwasher installed by our builder. It is 6 yrs. old and for 6 yrs. it has been a problem. I already had it serviced in last years recall and now I get another notice. It is located close to our TV viewing area. and is so noisy. I hate to run it when we are watching TV. I would never buy another GE. We are also having problem with our GE double oven. I ruined several holiday dinners before realizing the temperature was 75 degrees where it should be. A replacement part is almost a $1,000. I would never ever buy another GE appliance.

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.

We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

When we bought our house we upgraded our GE appliances to stainless steel. I had no problems with the dishwasher until a few days ago. Then it stopped working completely. As with most of the complaints I have read the control panel was not working. We took the front door apart just to see if the dishwasher was worth salvaging or should we buy a new one. A screw was NEVER installed on the vent assembly to hold it in place. The entire inside if the door was corroded by steam and/or water. So every wash slowly degrading the electronics. 18 months, 6 months past its warranty where now its out of their hands and you can pay $89 to have someone just look at it. We were lucky it just broke because this hidden mistake on their part could have not only caused a short circuit but a fire. Like so many of the other stories. I will not buy GE again.

I am very satisfied with my GE microwave. It has more features than other models. The price was reasonable and just the right size for my family. Its quality is way above the other brands that I have owned.

This is the second GE microwave. In 2 years I have had that, the paint peeled off inside the microwave in sheets! I contacted GE the first time and was offered no help or explanation. I was told it was an older model, even though I bought it new. This time, I just chose to throw it away and never purchase another GE appliance again!

GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.

I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.

I purchased this dishwasher 2 months ago and am VERY disappointed with its performance. For an appliance that claims energy efficiency it is a total failure. My last dishwasher was a Kenmore that I had for 15 years. It outperformed this thing in every aspect. Since purchasing this dishwasher my water bill has gone up and my energy consumption has gone up. Why? Because I cannot put plates close together in this energy hog or they will not get clean. I have to do twice as many washings as I used to for the same results. This piece of junk has NO WASH PRESSURE! All the dishes must be pre-washed in the sink to assure satisfactory results AND I must use the hot water boost or they will not get clean. Energy wasted doing a pre-clean and energy wasted with hot water boost - bad combination! This product is taking me backwards in savings and environmental damage.

It is very quiet and does an excellent job cleaning. I really like the new slate finish on the front panel. It has a stainless effect but does not show marks as well as SS and is very easy to clean. Great design, the top rack is adjustable and the use of internal space was well thought out. Very simple / uncluttered and I like the control mounted on the top door feature. Dont recall the model number. The washer was in the $650 price range which is sort of in the middle but has a SS tub. In my opinion the performance and features are no less than more expensive brands / models.

So I was forewarned by my family of nightmare experiences they had with GE appliances over the course of the last 50 years of our family. I just bought a home with 2 GE dishwashers that are both under 5 years old, and both are malfunctioning terribly. The one has leaked from the bottom and created severe water damage, and the other will not drain. Just an affirmation of the bad experiences my family has had in the past. Cheaply made, and often the go to appliances installed in manufactured and new homes. Had a service technician come out after speaking with GE on the phone and they assured me it was cost free. After the technician came out and told me I was being billed $105 for the call, and it would cost an additional $255 to fix the washing machine. The tech was not very friendly or helpful, and his only concern was collecting the bill. Avoid these products!

I purchased this dishwasher on April 2018 and from the beginning was not working well. I called a technician about 2 months ago, came with the computer and told me it is working fine, but my dishes are never well cleaned. Anyway on Nov 27, 2018 the water started coming out from my tiles and I didnt understand why? I kept drying and it kept dripping. I was so worried and called a handyman. He told me it is the dishwasher dripping water. All my cabinets, my tiles are wet inside. I have called and report it and today a technician was coming to repair it (which I will not accept.) I want a peace of mind. I need a new working dishwasher. Today, the technician was supposed to call me before arriving and I was 5 minutes away and left. Now, your customer service reps are telling me to wait till Tuesday. I am having guests and my house is a mess, I have the dishwasher in the middle of my kitchen, everything is stinking to humidity and all happens because of this BAD PRODUCT. I want this trash to be exchange as soon as possible.

We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!

Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.

Had it over 12 yrs. Never a problem. It’s a wall mount microwave. Easy to clean stainless steel. A bit of a pain to clean the stainless steel inside of microwave. Would recommend the microwave to people looking for one.