Our Spacemaker microwave, which was installed over the stove August 2008, suddenly stopped heating food. My husband called GE, and their phone advisor advised us the microwave was under warranty. She said her computer screen showed our product registration, and she also saw we owned three other GE products. Fast forward, the GE repairman came and said the microwave repair cost would be around $400. The heating part wasnt under warranty nor was the labor. Mind you, the entire microwave (new) was under $400. We called the GE service center, and they refused to honor what their representative had told us. The most they offered was 50% off. I dont accept the premise that a new appliance should only last four years. I will replace my unusable microwave with a competitor’s brand and will pledge never to purchase a GE appliance again. I will also sell my GE stock, for I now understand why its going nowhere.

We bought a brand new GE kitchen. We put all GE in the new kitchen. The hood/microwave/convection oven broke in 9 months. We had service out, and they wanted the same amount we paid for it to repair it. My husband is an engineer and he got it to limp along. Then in September, it broke and cracked up. All the control panel cracked and broke. It does not work. We called GE. They said to get a replacement. We went to Sears and bought a similar unit as the original has been discontinued. We were assured of a credit towards the new one. A credit would not be issued. Gary ** has continually called my home but not my cell. He reached me today in school, a Special Ed behavioral unit, and started yelling at me over the phone. He said that I did not provide serial numbers. I have many times. He said there is no record of my complaint. I have called, emailed and written at least 3 times providing all information. We just want a credit for the original unit. We have provided sales slips, etc. Please help.

I purchased a dishwasher from GE 3 months ago and it broke, just stopped working. I called GE. After being on hold for an hour, they scheduled a repair call with At Bay Appliance, gave me a confirmation number and everything. AT BAY dispatch says they never received it and cannot schedule an appointment with me, I have to go through GE. I took the day off of work for this repair!I called GE again and was told to call Consumer Relations who apologized and scheduled a second call with AT BAY, apparently the only company who can repair in the SF Bay Area. Guess what? They say they never received the repair order and that I have to call GE. Again, I took a day off for this repair. What is this? Ive never experienced such poor service in my life.

GE GDF520PGDWW 24 white, full console dishwasher - Energy Star. I have had this dishwasher model since December 2014 and it has not drained consistently since the beginning either during the wash cycle or rinse cycle. GE has sent three different repair companies to replace the pump, the control panel, and ultimately the entire dishwasher, yet even the new dishwasher still does not drain consistently. Sometimes it drains and sometimes it doesnt. The GE-certified repairman was again here this morning and is again ordering a new pump. Counting the original pump, the previously replaced pump and the pump in the new unit, this would be the fourth pump. I tried to suggest the problem may not be the pump, but the repairman could not think of another possible issue. I do not recommend purchasing this dishwasher.

Ive had an overall good experience with the dishwasher although sometimes I feel that you have to do too much prewashing and the dish wash cycle takes a really long time.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

Wife started using the microwave. Within a minute she smelled something burning. She opened the door and a flame shot out. Thankfully she remained at the microwave as it was running. Could have been catastrophic if the microwave continued to run for another minute. There is a charred 2 inch section at a circular piece in the inside top of the microwave.

Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem that is well documented across the web regarding this POOR General Electric product. I purchased the microwave about 14 months ago and the keypad abruptly stopped working. After checking the electrical circuits from the main box to the device, I determined that the problem is not due to the electrical connection. GE appliance division has been in a poor state for a long time now. The company manufactures this product outside of the U.S., in this case Malaysia, and obviously has a poor quality assurance - quality control plan in place. Couple the production issues with poor customer service and you have a huge, well respected company that is putting out shoddy work.I will be trying to get someone to take responsibility for this problem within General Electric but recognize that any success in that respect is a long shot. My message to other consumers is succinct and to the point - DO NOT purchase this product with your hard earned dollars. Go with another brand with a company that stands behind its products and wants to keep the customer coming back for more. GENERAL ELECTRIC is not one of those companies.

We bought the GE dishwasher from Lowes 3 years ago and have had it serviced 3 times! The water pump went the first year and now the drain pump! Love the coloring Slate but very poor quality. Will not purchase GE products again.

We first noticed a problem with our two-year old dishwasher when the lower spray arm broke. Soon after, the door seals started to leak, and we noticed the seal at the bottom of the door had completely degraded becoming brittle and breaking off. Our warranty had expired, but I contacted Mabe. They agreed to replace the parts free of charge, which amounted to approximately $300. I expressed concern that the dishwasher may have been overheating, causing the above problems, but this wasnt given credence as the technician didnt speculate in his report on the cause of the damage.Within the next month, we had a massive water leak. Upon inspection, the dishwasher showed signs of extreme heat. The sound insulation had bubbled and melted off much of the exterior of the tub. The electrical supply cord had a scorch mark. Once again, Mabe was notified. After much negotiation, they agreed to refund the price of the dishwasher. Initially, they had offered a certificate valued at 50% of the cost of our dishwasher towards the purchase of another GE dishwasher. This offer was declined as we wont have another GE dishwasher in our home unless were convinced theres no fire hazard.There are significant repairs required to our home due to water damage but we consider ourselves lucky to have avoided a fire. GE has had problems with their dishwashers in the past which resulted in a massive recall. Its time for them to acknowledge that there is a problem with the Cafe line and take measures to rectify the problem before someone is injured.

I purchased my GE profile microwave in 2010 when my kitchen was being redone. I picked it for its style and the GE reputation. So far after 9 years, I hope this wont jinx me, it has been a wise choice. I use it daily.

I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

Not even a year after purchase of new cafe series dishwasher, stainless lining rusting. Service called, GE tech agrees rusting of lining, GE warranty says not under warranty. Ive replaced screws that show signs of rust with aftermarket stainless screws. Cafe oven has had three front knobs just fall off - two were repaired under warranty and had to purchase extended warranty on third because it was more cost effective. Cafe Refrigerator had drain plate in back of unit completely rust away, tech knew what problem was before he stepped foot in my kitchen, he told us this was common. He caulked some sensor inside fridge box during service, I asked why, his response was its a design flaw and unit will operate better with this modification. Oh and redesign the ice dispenser, its tilted towards the back of the freezer and the ice is dispensed out the front.

We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.

My life partner/bf moved into a semi flipped 10 yr old home. Every single appliance required to be replaced, everything from refrigerator, stove/oven, to dishwasher. We researched every appliance we purchased, a lot of time and effort along with reviews from various reputable reviewers, pointed us to the GE GDT DISHWASHER. Who can go wrong with three tier washing amongst jetted water bottle washers?After a 1 1/2 yrs in the top spinner completely separated from its housing. We googled the problem, GE said it was a faulty design, yet no recall. The door lock began to fail, googled the repair fix, another fault design, yet again no recall. Upper plastic door trim broke in half, solution, replace the entire console. Guess what? My solution here on out is to not buy GE products. If two years is all you get with a GE product, I am out! Done with your products that once lasted 10 to 15 years. The fact that have to research another DISHWASHER, absolutely pisses me off. I dare you GE to win me back!

The GE dishwasher does a good job of cleaning the dishes however we have had to replace the door gasket on 2 occasions because of door leaks caused by the bottom tray catching on the gasket when pulling the tray out to load dishes and it pull the gasket off the door.

Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.

Super sad about the performance of this dishwasher. This is the second leak in a year. The first time my husband fixed with new GE pump because we wanted the dishwasher up and running and the scheduled repair time was out more than a week. We were also told there would be no reimbursement to the damage to the brand new floor that was damaged. This time I REFUSE to have him fix the dishwasher even though once again the repair time is out more than a week. The cost of this dishwasher should warrant a functioning product.

My 11-month-old GE Advantium oven no longer has any display, totally blank. When calling to make an appointment I was unable to speak to a live person but scheduled one for today from 1-5 pm. At 5 pm I received an automated call that the technician was running behind and would arrive in about an hour. By 8:30 pm no one called or came to repair my oven. At 4 pm when I was wondering if I would see a repairman I attempted to find on the internet a phone number that would connect me to a live person but had no luck. I have no idea what company is being sent out to make the repairs so that I can get in touch with them. Their service sucks.

I purchased new home with new GE appliances. The dishwasher from day one has been a problem. It constantly leaves water droplets inside on top, sides and door of dishwasher as well as all plastics are covered in water after even using heated drying selection. I was told after 2 visits by GE repair that it functions as designed. We have water softener, use rinse agent and quality dishwashing detergent, and the water temperature is within acceptable range.

We bought our first home a couple of years ago, and it came with brand new appliances. Never in my mind did I think I would need to buy a new microwave after 2 years. Our GE microwave stopped working after 2 years. I had microwaves in past that lasted for 10 years or more. Never again will I buy a GE appliances again. The quality sucks. Don’t waste your money.

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesnt turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we dont even use it very often. I find this pitiful service. My last microwave lasted about 15 years.

I have a built-in GE microwave. It is easy to use and best of all very easy to clean. It is brand new and stainless steel. Looks nice on the wall above the built-in GE oven. I can easily reach it. Some built-in microwaves are too high.

My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolling fixture that holds glass tray. I wipe it with hot water and it continues to peel off. Its almost all gone. Ive only had it two (2) years. This cant be normal. Anyone else have this happen?

I know this commonplace complaint, like thousands before me, will head straight into the wind because the world just works in this way: technical support and repairs works as a profit center for a corporation. My GE Profile microwave abruptly failed out of warranty after years of use. The cause was due to a wire burning up inside that had not been loosely connected, said the GE technician, so this was an issue of inadequate quality--not bad enough to cause the microwave to fail quickly but enough to cause failure over time.After taking the microwave out of the built-in cabinet, it only took the technician about 5-8 seconds to find and diagnose the problem, several minutes to get the right part (a wire) from the truck, and a couple of minutes to fix it. The labor charge was $121 for about 7 minutes of repair work, to be liberal with time. (This charge is separate from the charge to come to our home and diagnose the problem.) This prorates to over $1,000/hour for a basic wiring change, which I think is exorbitant. I understand that the technician is a highly trained individual, but this is already reflected in the high labor rate.According to GE, the cost to replace the built-in microwave, which came with a matching stainless steel frame would be $550 if we wanted the new microwave to match the frame at least (but not necessarily the oven, stove, etc.). This is the kind of cost you dont think about when you buy a new home built with matching appliances--well, I didnt. Companies like GE can rationalize all they want about all the overhead associated with servicing a repair call. I can certainly grant them some leeway, but in the end, charging an extra 8 times more an already high labor rate given the time needed to fix the problem is simply price gouging a consumer who has no good recourse. (This is why I pretty much avoid repairing anything, except for my car. Its almost never worth it.)I recently had an experience with an experienced plumber charging an hourly rate of $150, prorated by and rounded up to half-hour increments of work, regardless of difficulty of work. Repairing an appliance should work the same way, and my GE bill would have been halved. Because of such profiteering, I will not consider purchasing a GE appliance in the future. I pray that this microwave doesnt break down again in the coming years due to some other problem. It would be a lot less expensive to just buy a non-matching portable microwave then for $100-$150 than to keep up appearances.To be fair, the woman who fielded my service call was courteous and empathetic. Because the microwave apparently had an electrical burning problem, she previously waived the diagnosis fee. Otherwise, my simple repair would have run several hundred dollars, more than the cost of the microwave. However, she was unwilling to reduce the labor charge, so based on how strongly I felt ripped off, I give GE a star rating overall.

I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.

GE over the range microwave Model hvm1750DM1 WW - It’s just about 2 years old. It started making a grinding noise, then quit. No more GE for me.

My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!

When we bought our house we upgraded our GE appliances to stainless steel. I had no problems with the dishwasher until a few days ago. Then it stopped working completely. As with most of the complaints I have read the control panel was not working. We took the front door apart just to see if the dishwasher was worth salvaging or should we buy a new one. A screw was NEVER installed on the vent assembly to hold it in place. The entire inside if the door was corroded by steam and/or water. So every wash slowly degrading the electronics. 18 months, 6 months past its warranty where now its out of their hands and you can pay $89 to have someone just look at it. We were lucky it just broke because this hidden mistake on their part could have not only caused a short circuit but a fire. Like so many of the other stories. I will not buy GE again.

My dishwasher does an excellent job - its a bit slow, but it gets the job done reliably. It is probably slow only because its old and somewhat tired...It does a great job cleaning off remains on dishes, which is not always the case. It doesnt fail me.

I bought one of the microwave ovens with two metal shelves. I found that the shelf in the middle of the oven was in the way and I removed it years ago, but left the top shelf in the unit. The other day, while cooking in the microwave it started to spark at the point where the shelf sat on a small clip. The inside of the oven is ruined. Why would anyone put metal shelves inside a microwave? Im just lucky that I was nearby and able to stop the fire before it destroyed my kitchen.

This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

Outstanding value and deal the price for this unit was the best one I could find it’s small simple to used and fit in my kitcjechm area like hand in glove I purchase then as matching pair for 429 dollars each all I needed for my new home and they are not bad looking at all,simple set up and great functionalities for the money no complains so far they get the job dome nicely thanks Best Buy’s for sucke great deal and quick delivery

I love my new GE dishwasher! I love the stainless steel look it has. It is very easy to use. It cleans my dishes really good. It is quiet. I feel like it's doing a wonderful cleaning job. I can't wait to replace my other kitchen appliances to match my new dishwasher. I did a lot of research on this dishwasher before I bought it and it had many good reviews from other buyers. That's a lot of the reason I bought it. I love the inside of it. It has so much room inside. It really rinsed my dishes well. Not a bit of soap stains left on the glasses and silverware. I don't have to rinse my dishes real good before putting them in the dishwasher. It does a good job at getting the stuff food off. I would recommend this dishwasher!

I have a GE Triton. We started a load of dishes before going to bed. When we woke up in the morning there was a terrible burning plastic smell. The dishwasher was stuck on, and ran all night. It wouldnt turn off, so we unplugged it. We are lucky that it didnt catch the house on fire. NEVER go to sleep with your dishwasher running. All the stuff you see at the bottom is plastic that dripped down. It melted the bottom of the silverware rack, and some silverware fell down to the bottom where the plastic handles of the knife handles melted. There is brown residue, so I think it did start to catch fire. Thank goodness we woke up early.

GE had recalls on models 8500 and 8700 due to the motor catching fire but not my 8600 which is right in between. So besides it being the worst working dishwasher weve owned by not even cleaning well, the unit catches fire and almost burns my house down and GE wants to give me a credit toward buying another fire trap as opposed to replacing it because its 5 years old. I expect appliances to last more than 5 years and not catch on fire. No more GEs for me!

GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.

I bought a microwave Model JVM316RF3SS on 6/12/16 from Best Buy. Here is the serial number GG242212A. This thing is tripping the circuit breaker, it is intermittent. I had been buying GE for the house because the stuff would last or they would stand behind their products. Looks like times have changed, I called yesterday to the customer service and the only thing I was offered was a song and dance. If you are to consider buying a GE product, think about it again. This microwave is only a year and a half, to have a tech service guy come out and look at it, it is was priced out at $97-108 for a visit and then parts and time will be added in additional to this visit price.They have priced this repair out to be cheaper to just replace it. My washer is making excessive pump motor bearing noise during the high spin cycle, this is two years old. Looks like GE is building crap. My background is a mechanical technician for over thirty years, building products that are to be used in the household should be built to last not become a disposable item like a cigarette lighter. Good job GE for joining the other substandard products being built. Must be outsourcing this to a foreign country like everything else. With the model and serial number GE you can call me if you have ANY questions.

GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 years old and is used approximately once daily for lightly soiled dishes, usually only half full since there’s only 2 of us in the house. On 12/28/2012, I ran the dishwasher on a normal cycle, no additional heat or heated drying and the cycle finished about 9pm. I did not open or unload the unit and went to bed. About midnight my wife smelled smoke and woke me up. We ran downstairs to find the dishwasher blazing hot and the smell of burning plastic coming from the dishwasher. I killed the circuit breaker and opened the dishwasher door. The whole first floor of the house smelled liked burned plastic and we had to open all the windows and doors in 28 degree winter weather to vent the smell. The bottom heating element had come on and stayed on! The entire bottom of the flatware basket was melted out and all the forks, knives and spoons were in the melted plastic goo in the bottom of the dishwasher. The wheels melted off the bottom wash rack and the lower wash arm melted and burned. Also, the plastic screen in the bottom of the dishwasher is twisted and distorted. Some dishwasher safe items like the glass coffee maker carafe with the plastic handle and rim are unusable since the high heat distorted the plastic parts. They were on the top rack. We feel fortunate that first, my wife smelled it and woke up. Second, the dishwasher tub is stainless steel and so it contained the heat and lastly, that our counter tops are granite since directly above the dishwasher, the counter was hot enough that you could not hold your hand on it comfortably. GE is coming today to evaluate the dishwasher and determine what, if anything, they will do. It is not under warranty, but as I told GE, it’s a safety concern. We dont want it fixed, we want a new one. Nobody expects a 4-5 year old top of the line dishwasher from a company like GE to be a fire hazard in their home. This dishwasher cost over $1,100.00 in 2008. My questions: why would the heat element come on at all given the settings? Second, why did it come on after the cycle ended and the indicator lights said clean? Third, why isnt there a high heat shut off switch that would have killed the power in a circumstance like this? And fourth, since I see other consumers with Cafe Dishwashers have had similar concerns, why isnt there a recall on this model? There are recalls on many other models it seems for heating element malfunctions. I believe that any action other than replacement, even after the warranty period, is irresponsible on the part of GE, but the cost of law suits and settlements maybe less than the cost of replacements or recalls. What of the potential cost of lost lives?

The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.

Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.

Purchased new home and bought GE Monogram package. Within 6 months dishwasher started leaking bottom of door. After five repair service calls. (Thats 10 times waiting for service man or for parts to be stalled). The final repair killed the dishwasher dead and GE replaced it with a new Monogram dishwasher. I thought all was working fine but then this new dishwasher developed a leak underneath and the sensor shut it down completely. Service call made to GE and a GE service man came, only he couldnt get to the leak area because he couldnt pull the dishwasher out because the connecting water hose was being stretched so tight he said he couldnt disconnect it because he couldnt see behind the unit or the drawers to see where it was hung up. Plus he is not authorized to install or reinstall dishwashers. So I call GE repair and now have spoken to the most uncaring, dis concerned case manager handling my account. He tells me that this now a installation problem and that even though GE delivered the dishwasher and installed it that because these were outside venders they (GE) were not responsible for the installation and dont know if they used GE standards to install it. So because the GE service man couldnt move the dishwasher I now needed to get a plumber to disconnect the dishwasher, find out what the problem is with the installation, coordinate a service call date with GE service to then come out and put in the parts, then have a plumber back in to install the dishwasher again. GE will reimburse me up to $125 for the plumbers work and I have to submit the plumbers invoice. No guarantee that a leak will happen again, because the GE service man cant even run a test on the replacement parts because the dishwasher isnt hooked up to water and he cant do that because he isnt authorized by GE to install. Oh, the dishwashers warranty ended on 10/10/2015. My service call went in three days before it was to expire so service is covered for the leak (or so I have been told). But what will breakdown next with this appliance? I bought GEs top of the line package. I bought a MADE IN USA appliance and I can honestly say that this GE appliance turned out to be unreliable, unrepairable and their case managers uncaring. I will never ever, ever buy another GE appliance. I will never recommend any GE appliances to anyone ever. My KitchenAid lasted for 26 years without a service call. When I remodeled my kitchen I purchased a Bosch dishwasher. That pleasure was 13 years old when we sold our home. We have been in this new home for 1-1/2 years and now on my second dishwasher with a future of many service calls ahead and very bad taste for GE. If this leak problem is not fixed or another problem arises, I will yank this dishwasher out and buy another brand. A reliable one and definitely not a General Electric EVER! Since this GE Monogram package was purchased at P.C. Richards they will also be notified of my displeasure and I will continue my discourse of GE forever for their lack of product truthfulness and quality, plus consumer disregard.

Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.

My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS) at 9 pm, 2/4/13. At 11 pm, he emptied and put away the dishes. At midnight, we went to bed. At 4:50 am on 2/5/13, we were awakened by a burning smell and discovered the heating element of the dishwasher either turned back on or never turned off. We were unable to touch the granite counter, the front of the dishwasher, and both wooden cabinets on either side of the dishwasher were very warm. The spinning arms and other plastic parts were melted. The only way it could be turned off was to unplug it from the outlet in the cabinet. We were leaving for the airport at 7:30 am on 2/5/13, so needless to say, we would have lost our home if this occurred a couple of hours later. The Assurant tech said it was repairable and ordered a part, which would take at least a week. Assurant customer service had us call GE. When we stated we didnt want the faulty dishwasher repaired, but wanted a new dishwasher, the best the GE customer service rep could offer us was 38-40% off several new different Profile dishwashers. After reading page after page of bad reviews, most of which detail either one or multiple fires from different GE dishwashers, we dont even want another GE dishwasher in our home. We already needed the smart soap dispenser replaced, since it clogs periodically and doesnt wash dishes very well. We also have a countertop GE Profile microwave, and the turntable motor has gone out 3 times so far. Weve purchased the replacement motors ourselves since it isnt under Assurant insurance. Not sure what the resolution will be on the dishwasher, but wed be happy if GE would give us at least $500 toward a different brand dishwasher. I know well never ever buy another GE appliance after this. We wouldnt sleep at night or ever want to go out of the house without unplugging another GE dishwasher, so dont want one.

I bought a GE dishwasher that has a plastic tub. The tub smells. I asked GE to replace it, they wont because they say it operates correctly. I cannot imagine why any manufacturer would use a product in a dishwasher that STINKS. The plastic even has a warning for California consumers, that its a cancer-causing substance. Im glad I dont live in California, so it will never cause cancer here....

Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and is junk. Top rack rails failing apart, bottom rack sliding rails have melted. Bottom sprayer has melted and wont stay on, incoming water has it bouncing on the bottom of the machine. As the heat dry is in it smells like melting or burning plastic. Dishes are NEVER clean and need re-washing. GE will do nothing, warranty off. Repairman says its just the type it is. Replacing it this weekend with a new Maytag, no way I would ever consider buying another GE product. Worst Dishwasher I ever owned.

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.

Purchased this dishwasher March of 2015. We have had at least five service calls because it does not clean the dishes. Glasses with just water in them when they went in the dishwasher come out dirtier than they went in. Residue is worse on the glasses, but other dishes are not getting completely cleaned. Forget it if something is stuck on, if you dont prewash, you are washing them again. GE has replaced numerous pieces, blamed our water was too hard until they found out we had a water softener and water system and then blamed that instead. We have changed soaps (five different brands), tried every setting in multiple ways, turned off the water system and just had the water softener run, turned everything off and nothing improves the quality of the clean. GE has even refused to pay the service technicians that they GE sent out to repair the dishwasher. Now we cant get anyone to come look at it because they are afraid they wont get paid. We have had three dishwashers prior to this one and have never had an issue with the dishes coming clean. We have maintained that there is not enough water pressure to rinse the dishes, but they are adamant this is not the case. Regardless, the dishes are still not coming clean. All we want is for it to be fixed, replaced or our money refunded. GE customer service is terrible.

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.

Our GE microwave just stopped working after 3 or 4 years. It was manufactured 4 years ago, but I am not exactly sure when we purchased and installed it... It may have sat on the shelf for a year. It is not the touch panel, the lights, timer, clock... They all work. In fact, I can put in a time to cook and push START and the timer will start counting down as if the microwave is cooking, but it is totally silent, no turntable, no noise, no nothing. The new replacement model number is the JVM6175 but I am scared to buy it, as I am so disappointed in GE. All the washers, dryers, microwaves, and refrigerators we have bought over the last 30 years have only lasted 3 to 7 years. The only appliance by GE we have purchased that seems to be still working is the dishwasher. We only used this microwave to heat up coffee or some leftovers. It is not being used to cook big meals or anything like that. GE has just gone downhill, it appears. I think I will just give up on them totally.

This is what transpired on the with GE: I called GE Service because the Magnetron is defective. I had trouble talking to anyone because the Serial Number label on the unit is BLANK. Also, the unit is 9 years old. However, my owners manual reads additional nine-year limited warranty. The customer service rep said the additional warranty is 5 years and GE WILL NOT honor the GE printed manual I have. I was escalated to a supervisor and the first thing she asked for a Serial Number to schedule a service call. I said no, all I want is a new part and she responded cant do that and I cannot schedule a call without a serial number. Hello, the label is BLANK. We went back and forth, getting nowhere and I got angry (I hope can recover the call), she is an IDIOT!Well, opened up the unit and lo and behold it isnt a GE part. I got on eBay and purchased the DAEWOO part (the magnetron the microwave was built with) a lot cheaper and repaired the unit myself. Oh, she said you cant do that. Sounds like Big Brother is alive and well at GE. I dont expect a response since I have been dealt with by the most inhuman people at GE!

We have an under the cabinet microwave oven. I like the size of it and it works well. It is white so it gets dirty from cooking on the stove. It has a light on it for 2 different lighting needs. It has a brighter one and one for night time also. The buttons are really easy to use. Not hard to program it at all.

Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.

18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.

Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.

Bought at Lowes (GE Slate GDT655SMJES Dishwasher). Even bought the extended warranty. Leaked and buckled the floor while it was under GE warranty on December 12. Had to file with our homeowners insurance to get entire floor replaced, $1000 deductible, twice. They have been out 5 times and still not fixed. Now the new flooring is damaged from same leak. After nearly $5,000 of damages, not to mention the time we have spent you would think a new $700 dishwasher would be cheaper. We bought the refrigerator, double oven, convection stove and dishwasher, matching. At this point seriously considering buying a different brand of dishwasher even though it wont match the slate. Never will we buy GE again, they dont stand behind their product, disappointed in Lowes as well for passing the buck.

We have a five-year old GE Profile Microwave that has an LCD panel. It is a nice feature, but it has become unresponsive to touch and now will cost us $500 to replace the LCD panel. We will just buy a KitchenAid instead. The LCD panel is not sealed, so when you cook, even using the exhaust fan, the moisture gets up in there and damages the panel. This is such a terrible design. We paid $600 for this microwave thinking it is a good quality appliance. Never buy GE! I was in Best Buy yesterday and told people who were there looking at microwaves. Terrible quality! We have to purchase a whole new microwave hood range now.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

According to the label in my GE Sensor microwave oven, it was manufactured in October 2010. I dont know how long after that time I purchased it. The paint on the ceiling is falling off and what hasnt fallen off is bubbling up over the entire surface, exposing bare metal. There is also missing paint on the floor of the oven. I called GE today and was told by a representative that it is a fire hazard and I should stop using it. She said I must have used a harsh chemical, but I have used nothing but dish detergent and water on paper towels. There should be a recall of these ovens, and GE needs to improve the quality of the paint. The microwave is not that old, and this should not have happened!

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

My dishwasher is probably 15-20 years old. It only is run about once a week but is still holding up. Does a pretty good job of cleaning but I do a pretty thorough wipe down before loading. Great value for the money. Hope you get a stainless steel version some day.

At least 3 times, with different people in our household, our microwave has started on its own. It was plugged in but with no input from anyone. We checked the website and no recall. Microwave just out of warranty. This was a disaster in the making. We took it as a sign to discard this appliance. GE NO MORE!

I purchased a GE dishwasher 1.5 years ago and it has been nothing but a problem since day one! The door will not stay latched and the dishwasher is perfectly level. You might get 1 or 2 washes in before you have to work on it again. We bought a set of appliances from GE and the stove and refrigerator have worked well. However this dishwasher is junk and I based on my experience I would not recommend this product to anyone!

This is the second digital microwave I have owned. Both of them have been GE brand. There is nothing fancy about them but they are very Easy to use and get the job done. The first unit lasted about 15 years before it had to be replaced. It was used almost on a daily basis, so I feel I got my money’s worth from the unit!

After one repair to my 9 year old microwave we decided to replace it. I am so sorry I did! The old microwave had a stainless steel kit and was made with quality. The replacement is a piece of junk! The outer kit is plastic and shows fingerprints like crazy as well as the microwave itself! Im always wiping it off. The flimsy door button is impossible to open without pushing it ten times in the right spot! The door doesnt close easily either! The front of the microwave is warped and wavy! I hate it! The quality of your microwaves has dropped to zero!

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!

I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr old Frigidaire stove caught fire. Always wanted to cook with gas but have electric oven and broiler. It's also easy to clean the cooktop unlike older gas stoves. Love the big fast boiler eye.

Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.

I purchased a full suite of GE Monogram Appliances about 5 years ago. All are fine except the microwave which was made in China. The back is rusting out, the inside is chipping at the door and moisture builds up in the door window. This progressive deterioration has taken place over the past 5 years. I paid $420 for the microwave plus $226 for the trim kit. Now, all GE wants to do is sell me a new unit and a new trim kit (will not fit old trim kit). I paid approximately $20,000 for the entire group. I bought GE because I trusted the name. Im stuck with GE if I want to match the remaining appliances. There are only two people living in this house so there is only minimal usage. To further complicate things, there is no serial number on the tag.

If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.

GLD6560L00SS. My dishwasher (Model number:GLD6560L00SS) was producing large amounts of smoke through the face panel. It filled my kitchen with smoke and produced a strong smell. I contacted GE and they sent a service repairman out and he took a look. He said this problem is very uncommon with this specific unit and he has never seen something like this. After he removed the front panel, we were welcomed by a burnt/charcoal black face-plate. There was an internal fire in the machine. To fast forward I have been working with GE the last 3 weeks and they have offered to cover 50% off a new unit. I cannot afford this even with a discount and they will not cover the cost of a replacement. This problem could have been much worse if I was not home. The house very well could have started on fire. We normally set the unit at night and go to bed... Thank god this was a different day. This kind of thing is unexceptionable and the fact that they will not cover.

From these posts, Ive seen people saying that they couldnt trust GE American-made anymore. Our microwave oven was made in Malaysia, but GEs home office appears to be in Louisville, Kentucky. Our problem: peeling paint on the door and upper part of our 2009 GE #JES1451DN1WW oven. As a cancer survivor of 8 years, my antenna goes up with any defaults such as this. On a common sense scale this should never be happening. I was very sad to see no recalls on these items Ive been reading about and am frankly scared to use this microwave. Shame on you, GE.

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

When we purchased our home it came with GE appliances which was covered under a one-year warranty. My microwave has been broken for nearly 3 months. It is almost impossible to get a service tech to come out immediately. GE customer service is the worst I have ever dealt with. They are unprofessional and unreliable. Most of all uneducated about their job. If I could return all of the items in my house that were made by GE back to the seller I would in a heartbeat. The Appliances are poorly made and the customer service is too difficult to deal with it. It’s not worth the money or the Headache... Stay away from GE appliances.

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (

I purchased a this GE Model CDT845P2NS1 on Oct 2, 2019 and the unit was received Oct 23, 2019. I installed the unit approx. 4 days after receipt and dishwasher functioned well until November 10th, 2020 when the unit failed to pump out the water. I contacted GE Service (MabeService) and was advised that the unit was not under warranty and as such I should contact a GE Canada authorized service centre.After several attempts to get someone to come to our location at Sharbot Lake we got hold of Capital Appliance Repair in Ottawa. They were not able to send a technician until November 18th. After diagnosing the problem the technician advised we needed a main control board and would have to order one and then come back to do the install of the control board. It is now February 21st 3 months after the visit and I’m being told that the part is backordered and they have no idea when it will become available. I’m extremely unhappy when you spend over $7,000.00 for a GE CAFÉ gas stove, Microwave, Refrigerator and dishwasher to find out you cannot get parts in a timely manner. As a customer of GE Canada I have had no help is solving my problem. It is not acceptable to have a 1 year old dishwasher that has failed, much less waiting for repair that has taken over 90 days to get repaired. DO NOT BUY!

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

Remodeled our kitchen back 6-7 years ago and bought GE Profile appliances from Home Depot... bad mistake. The microwave/convection oven came as one unit and now due to paint peeling on the microwave interior - inside top and sides we need to replace the entire unit to the tune of $2,500 plus. I called Home Depot and asked if there was a government mandated recall on the item... and they asked if we purchased the extended warranty. What? Does anyone know of a recall or class action suit on the following item: GE Profile Model: PT970SMISS. Manufactured December 2007.

GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL condo. We visit there periodically, dont rent out. We have used this dishwasher probably 50 times since buying. It never wash dishes well, leaving residue and we do clean them first. Now it doesnt drain; seems like pump not working. Its only five years old and hardly used. Its not worth having a repairman for labor and cost of parts. Very disappointed with GE product and wont buy another one.

I purchased a GE microwave about 5 yrs. ago. Got it on sales from Lowes. I love it. And it has been moved several times. And I have had no problems with it. It is easy to use and quite nice to look at. I would greatly recommend this product if youre looking to replace the one you have.

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

We had a GE dishwasher installed by the builder when the house we live in was built and it was one of the ones which were recalled as a fire hazard. We didnt really have any issues with it though, other than it was a bit noisy. With the credit offered, we decided to upgrade to a high end Profile model. The sound proofing is impressive and it was actually hard to tell the unit was on, but that is the only thing you can say that is good about the machine. As a dishwasher, it fails miserably and often items come out dirtier than when they went in. OK, weve struggled on with that for some time now but today, a nasty burnt plastic smell brought us both to the kitchen to investigate. Sure enough, the replacement for the fire hazard was the culprit. Obviously, it will need some serious repairs before it is safe to use once more. Looking through this and other sites, it seems this problem is rife and GE is reluctant to deal with the issues. Well I think that will be our last GE appliance. Thank you very much and rather than throw good money after bad, we will put the repair costs towards another machine ABGE.

Less than three years ago, I purchased a microwave oven wall unit to replace an existing unit. Due to the size of the built-in cabinet, I was limited in choices. The cost of the unit was $2400. A few months ago, the interior wall of the unit began rusting and the enamel is peeling. I contacted the customer service dept via e-mail on their site. I was asked to send pictures and then informed that I should stop using the unit immediately due to the danger of arcing. I was also told that because I did not purchase the extended warranty, the best that GE could offer me was a new unit for $800. I asked for names of warranty companies and was given one name and number but told there were others that also offered the same service. I called this company and they clearly told me that the peeling and chipping was a manufacturer’s defect and would not have been covered by an extended warranty had I purchased one from any company. Then I contacted the GE repair service center and spoke with them. The man who answered explained that this is a cosmetic problem and that there was no danger of the microwave arcing unless there was less food in the microwave than the size of the area that was chipping. I am very disappointed in the response of GE, the pressure placed on me to make a decision in 7 days or the offer would be withdrawn, and the fact that the service department and the consumer service (complaint) department gave me entirely different responses to the same information and problem. I will probably have my cabinet rebuilt to avoid having to replace this unit with another GE appliance. Who would pay $$1600 for the use of a microwave/oven unit for less than three years? Unfortunately, GE seems to be the only company that makes a unit that fits the existing cabinet in my kitchen. Disappointing to say the least.

Not a very good job at cleaning, plus takes over two hours to run. It has a steam function, to help clean grease off of dishes, and should be used for simple cleaning too. Although the instructions state it can hold settings of 8, we have never been able to use more than 4 before it is packed. The utensil holders are almost useless. It has nice lighting for controls and a clean front. The installations instructions are not very good. They also did not include an elbow to connect to the water supply, which the hardware store manager said is standard connection, so GE just wanted to save $4.00 and piss off the customers instead.

We purchased this microwave in 2016. It worked fine for a few months then one day we go to use it and it would not start. It took pushing the start button 5 times for it to work and the express cook did not work. Then 2018 came and it was November 2018 and the microwave started to short out and started smoking. So we bought a new Panasonic microwave and so far so good. Would not tell anyone to buy a GE brand item ever again.

Bought a new GE over the range microwave in April 2021 and it broke/stopped heating July. They replaced the magnetron in September and its broken again a month later. Same issue and parts are out 2-3 months.

Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.

My GE microwave just 3 years old, from inside started coming off. Called the company they say its normal and harmless??

We built our house and purchased a NEW close out Advantium Microwave. Due to delays we were not able to get into the house and use the appliance until literally 1 month after the WTY expired. The KEYPAD is shorted. There are a number of these complaints for this microwave - so we arranged for service. $375 dollars later - it was ALMOST working and the repair service determined that a new keyboard would be needed. 5 mos later we are kindly asked to take a refund of our repair bill and forget the whole thing - the part is not available! REALLY?! $2000 for a microwave, and you dont even support it?! Last - LAST time I put trust in GE. SCB2000FBB 03

I purchased a GE microwave from PC Richard and Son in 2011. The microwave is mounted above the oven. On March 13, 2013, the microwave (model JVM1750DP1WW) sparked a fire inside while my daughter cooked a waffle. After I contacted GE via email, the case manager (Misty) sent a technician to my home to inspect the microwave. This was free of charge. The technician claimed the microwave was able to be repaired and he needed to order touch up paint and a few parts. I was shocked that the tech claimed this was a simple repair and able to be fixed. I said, You need touch up paint? This is going to look horrible. How safe can this be after having a fire inside? He claimed it will look good and I would not notice the paint. I spent $411.00 on this microwave less than 2 years ago. I dont think I should have it fixed and touched up with paint to cover burn marks. The microwave went on fire. I dont want it fixed. Its not safe and should be scraped for safety regulations, not repaired and touched up inside with paint. The tech ordered a few parts and I immediately called the case manager Misty to stress to her my numerous concerns on the actions of the technician. I made clear that I was not satisfied with my microwave being fixed and painted when it went on fire, but would like a replacement. I told her I could understand fixing it if it was a broken part or electronic device, but not a fire. She agreed that she also would not like to have a fixed microwave in her home, but that GE can sell me one at a lower price of $150.00. Really, do they need the money that bad that they cant stand behind a dissatisfied consumer when their product went on fire? This could have been so much worse. Lucky my daughter was in the next room. She smelled, heard the fire and stopped the microwave. I paid the $150 just so I can have a working, new, safer microwave in my kitchen. But this is crazy and not good business ethic on GEs behalf. This should be set as a recall, not a repair. I contacted the service manager again stressing my complaint and feelings about paying this fee for a new microwave. She said again that if the technician says the microwave can be fixed, then theyll listen to the technician and fix the item. Well this seems a little one sided since the technician works for GE. No brainier. What do you think he is going to say?

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

Our microwave caught fire today and burned our kitchen, stove top, & attic. According to the Fire Captain, the cause of the fire was the GE microwave panel shorting out. Had my mom not been standing right there as it happened, our entire house would have surely been a loss.

We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.

Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.