PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.

I called and emailed GE about a microwave that is in my summer home. Its probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so whos going to pay for that? They keep stalling and Im still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

My GE Dishwasher is disintegrating. Its three years old and we didnt live here for a year of that time. The door where all the electronics just fell apart. I bought the most expensive GE Dishwasher I could find at that time because we wanted one that was quiet due to the way our house is laid out. We were able to put the door together again but the strip across the top never fit again so we taped it on. Model PDT750SSF1SS. The controls wont work.

The protective lining inside the microwave is coming off in a number of areas and the metal is visible and rusted. Is it hazardous to use the oven which is otherwise working? I contacted the Consumer relations department of GE and was told that its not repairable and offered only $25 as rebate to buy another one from them or any other retail store. I visited a couple of merchants, online and in their store, shopping for a similar product and got a price range between $250-450 plus $110 installation fee for a similar OTC microwave oven. We have all other appliances at home from GE and this does not give a good confidence about the products from GE.

Purchase date 4/20/15; Model # GDT 580 SMF ES; Serial # VD776355; Dishwasher wasnt installed until the end of June upon completion of a complete kitchen renovation. Eight months later, on March 1, 2016, the dishwasher was leaking water all over the kitchen! I initiated a service call and the repair man replaced the seal and it has worked without leaking until April 13, 2016. AGAIN a very large amount of water poured out of the left side of the door. The repair man had to return 3 more times and finally didnt have a leak for almost another year. Now, June 1, 2017 my kitchen is once again flooded. This machine is garbage - Very expensive garbage. Dont waste your money! I had previously purchased from Sears and never had a water leak in a machine that was 20 years old.

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.

We bought a microwave oven (CVM1790SS2SS, ZA301193K) for our new house some 4.5 yers ago. The flimsy, but very shiny, metal cover on the door handle split and the resulting sharp, but hidden, edge cut my finger. We covered it up with scotch tape, and ordered a replacement for the handle. We paid GE $102 (other folk sell it for $76, as we later discovered). There were no useable installation instructions. Our extremely competent handyman could not figure out how to do it and called GE for help at 800 636-2005. He was rudely dismissed and was told to look for instructions on Youtube! He spent 2 hours to install the replacement part. The screws that came with it, were not quite right. Ill never buy another GE appliance in my life. The Item was ordered by Ellen ** (It was shipped on 1/17/2017).

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.

Our stainless steel finish 1100 watt JES1142 microwave is around 2 years old. Within the last year the finish inside started to corrode (yes, my wife cleaned it regularly with a non abrasive, appropriate cleanser). Also, the door latch button started sticking and a few days ago it just stopped heating. Unfortunately I cant find my receipt, but I bought it at my local Lowes on Bell Rd. Nashville TN. Serial # is MA212483G. Manufactured July 2013. Was this just a lemon? Very disappointed.

GE had recalls on models 8500 and 8700 due to the motor catching fire but not my 8600 which is right in between. So besides it being the worst working dishwasher weve owned by not even cleaning well, the unit catches fire and almost burns my house down and GE wants to give me a credit toward buying another fire trap as opposed to replacing it because its 5 years old. I expect appliances to last more than 5 years and not catch on fire. No more GEs for me!

We bought a brand new GE dishwasher from our local hardware store on Black Friday. It was $600 dishwasher on sale. It was installed on December 5th, it broke on December 6th, and we had a repair man come out to take a look at it. To be fair, the local hardware store did ask if we wanted to replace (2 week wait time) or repair (2 day wait time) it. Since it was a bolt that was severed (by opening the door to the machine, mind you), we figured it would be an easy fix. The first technician who visited said, Yeah, its broken. I have to order a new bolt and then come back out in a week to fix it. And oh, by the way, Ill have to drill a new hole for it too. Thats when I called GE customer service to request a new product. But since my 48 hour window had passed, and we opted to have it fixed, it was keep it or ask our local hardware store to replace it at their expense. I bit the bullet and just had it repaired. Now, less than 2 months later, the technician has been at our house three times. He’s soon to have a fourth visit because we need a new dispense modulator. After speaking with customer service several more times, and with a not very nice lady in the Chairmans office, I still have a defective product. Oh, did I mention that Im paid hourly and have now taken off 13 hours? So what’s the use of that $600 dishwasher that we bought? Its been out of commission for more than 2 weeks, in less than 2 months, and has now cost us $900. Thanks, GE! We’re so glad to see you stand behind your product.

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesnt take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didnt! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.

Two years less three weeks after we started using the dishwasher in our new home the plastic at the top of the door where all the buttons are cracked. So far it hasnt interfered with the way its working, but were on alert that it might not be too long. Ive owned dishwashers before, one for 32 years, one for 9 years. There is no acceptable reason for there to be a crack in less than 2 years. This, coupled with a refrigerator that had a broken drawer in 13 months, I will NEVER buy another GE product again!

It popped and acted as if something that should not be microwave several times, although the contents were fine. Finally it caught on fire. I had it for a year and used it mainly to warm up my coffee. Never popped popcorn or used in meal. I will not buy GE again. I work too hard for my money.

I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???

I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!

I bought the microwave in 2005. It is an above the stove type microwave, black color. It has been a great microwave for all of these years and still keeps going. I would buy a GE again. It has been a solid microwave and all parts but the turntable are still functioning after all of these years.

I may be speaking too soon because I need to run my dishwasher again to make sure the minor leak truly has been fixed, but I am very impressed with the responsiveness of GE customer support. There was virtually no wait to talk to a rep about my 2-month-old dishwasher with a drip (plus water was collecting inside). Less than twenty four hours after my call, a friendly man was at my door to fully diagnose and then correct the issue. This was the cheapest, bottom-of-the line model that they so quickly came to service! Now in an ideal world, a new dishwasher wouldnt need any servicing at all, but I think all dishwashers are pretty finicky so at the moment, Im pleased.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

This dryer replaced an eight year old Frigidaire Gallery Series. The new GE dryer is drying clothes much quicker. I have read some reviews complaining of the buzzer, but it is a nice feature to know when the cycle is about to complete. The nice thing about this dryer is that it has the right amount of dial drying features needed without a bunch of electronics that can typically cost a big service call if gone bad. Also the bottom rear of the dryer allowed enough room for the exhaust to go either left or right behind the dryer with it still sitting close to the back wall. I was lucky to find this as an open box item returned to the store because it was not a gas dryer for the first buyer. Photo shows exhaust located to outside wall.

Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.

I bought a GE dishwasher model #GDF570SSJSS from Sears. It was delivered on Thursday, installed Friday (by myself and a daughter) and the first test run produced nasty, dirty dishes. It took 2 hours and 10 minutes for it to declare that the cycle was finished and the dishes were clean. Fortunately I did not opt for the drying cycle. Or else the nasty crud would have been baked on. I called GE service and they scheduled a Monday service call. Monday, a very nice man hooked the unit up to his computer and found nothing wrong. He then placed a plexiglass door on the unit so he could watch the cycle. He found that the connection to the upper arm was not attached. He snapped it into place and declared that it was fixed.While I watched through the plexiglass door I was appalled that the reason that the GE dishwashers are so quiet is that the washing spray is extremely gentle. The technician seemed very proud of how quiet the units are. I told him that I could get my dishes cleaner if I spread them on the lawn and used a water hose sprayer. He was not amused. I chatted with him and asked several questions and learned some interesting facts. The lower and upper spray arms and the top rain action do not all happen at once. First the lower arm sprays, the machine pauses, then the upper arm sprays, the machine pauses, then the top rain action happens. This cycles over and over until the machine thinks the dishes are clean. I asked why there wasnt a hurricane inside the unit scrubbing my dishes? He said that the motor is a DC motor, I asked how many volts, he said 12.After he left I filled the machine up with dishes I had saved over the weekend for the test. The machine ran for 2 hours + (I forgot to write down the start time). The end result was nasty, dirty dishes that I washed in the sink afterward. So the new dishwasher looks just like the old dishwasher but let me tell you, she is not happy at having the worthless piece of junk sitting nearby and doing nothing while she is sweating over a sink full of dishes. When Im not quite so angry in a few days I will have a conversation with Sears to try to resolve this.

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

Touch panel gets too hot from the stove and fails. Have to unplug it all the time to reset. Door handle unscrewed and inside coating is peeling. Had repaired three times. When least expected, I have to empty the cabinet above to reach the plug.

We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.

In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door.I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it.I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GEs consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse.

The dishwasher is new and looks great. However the dishes are not getting clean. After washing with a 200+ minute wash cycle utensils are still dirty and food particles are left on plates and bowls. This is occurring even with a good rinse prior to placing them into the dishwasher. I clean out the food particles filter after every two loads, makes no difference. Also the water bottle jets are a nice idea but water bottles are too tall to fit even with the third rack removed. I am very displeased with my purchase. This was not an inexpensive model.

I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.

I purchased a GE microwave from Best Buy about a year ago. Every time I wipe it clean, white paint chips come off the inside. This cannot be safe for me or my children. I did contact the company and they were of no help at all. They said that because I heat up liquids in the microwave, this will happen. Duh! I would not recommend purchasing a GE product of any kind (oven, fridge, etc). Their customer service is awful and their products do not last.

I bought a 1.6 cu ft microwave at Christmas, microwave failed within a month (electric burning smell and microwave quit). Contacted GE to replace and was given a run around (told to buy first, send them the receipt, then they sent a check). Finally they replaced now - have the same issue with the new one. Never buy a GE appliance, I certainly will not!!

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?

I just had a GE tech out to my house to look at a GE profile dishwasher that almost burned down last week. There was not a cover over the internal electronic control panel inside the dishwasher and that was causing the circuit board to short out. The dishwasher is only 2 1/2 years old. GE wants to charge us $200 for the repairs. But this should be something covered under warranty. Their solution is for us to pay half. I think we will go and begin to look for a new dishwasher and never purchase another GE appliance. If you are in the process of building a house and equipping your home with new appliances, I highly recommend you look for another line and another brand of appliances. I guess I need to check with an attorney to see if there are any open cases against GE for faulty electronic components in their appliances.

GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was purchased at Lowe’s in Ventura, CA about a year and a half ago. In that time, the white coating on the inside of the microwave has been deteriorating, beginning with the area under the turntable and extending out to the bottom and sides of the unit. I am concerned that our food will be contaminated by the particles that are coming off or that there will be a fire caused by the microwaves hitting on the uncoated metal. I do not plan to ever purchase another GE microwave.

In January 2013, my husband and I purchased new appliances from Home Depot, including the above referenced dishwasher. The first dishwasher was delivered broken. The display panel was detached from the body of the dishwasher. At that point, I was concerned about the quality of the product. From the way it was detached, it appeared to be very cheaply made. (It was also installed incorrectly, causing a leak under our sink and ruining the bottom of our cabinetry. We settled this with Home Depot, but I include this detail to help emphasize my frustration over this whole situation.)When I contacted Home Depot about the faulty product, they agreed to provide a replacement, so I decided to give it another try. I wish now that I had simply returned the product and purchased another brand. Upon receiving the new dishwasher, I noticed immediately that the edge of the inner rack was scratched so badly that the plastic coating was gone, and rust had already begun to appear. I had to call customer service and get replacement racks. (More on this to follow.) Allow me to detail our service call records:Call #1. Heat dry didnt work at all. The technician told me that I needed to run the water in the sink and make sure it was very hot before running the dishwasher, and he changed the settings. This created a slight improvement, but not much.Call #2. Soon after, detergent tabs started to get stuck in the dispenser cups. I was using the exact brand recommended in the manual. The technician told me that detergent tabs were just the worst, and that I should try gel detergent, even though this is contrary to what the manual states. The detergent ruined my silverware, and I have had to purchase a new set, which I now hand wash.Call #3. Using gel detergent did not work. Technician came back, and told me the wrong replacement racks were sent. That must be what was blocking the water from getting to the soap. He ordered another replacement rack. He brought a plastic door, watched the water, and told me the upper arm wasnt spinning fast enough. He made an adjustment and claimed to fix that.Call #4. Detergent still not emptying from the cup. A different technician came back and used the plastic door. He found a different problem, but did not have the parts to fix it, so, another service call had to be scheduled.Call #5. Technician comes back, and finally fixes the detergent cup problem. For now.Call #6. Heat dry now does not work at all. There is so much water on the dishes that I have to hand dry them, and afterward, I have to mop my floor. There is just a massive amount of water in the dishwasher. In addition, it will not start except on a one-hour delay. Pushing the delay button does nothing to change the settings, and does not allow me to scroll through like it should. This appointment is scheduled for today, but I am not hopeful that anything will change.At this point, I have no faith that this dishwasher will ever work. Customer service did extend my warranty for six months, but that is the only concession I have gotten from them. That extension will expire soon, and I fear that at that point I will simply have to spend another $600 on a new dishwasher and leave this one on the curb. Its unacceptable for any consumer to have to purchase a new dishwasher less than two years after purchasing from GE.

Im very pleased with this microwave. Size appearance and price were right on point. This has a built in turntable with presets that actually work! It is an easy to find product and available thru quite a few retailers.

My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.

Dishwasher is 3 months old and today is the first time it has worked! GE has sent repair techs 3 times and finally today the unit was temporarily repaired with electrical tape attached to the brand new door latch. The door latch is cheap plastic and has a manufacturer design defect of being too small to properly engage the unit when the door closes, thus not allowing the cycles to start just a series of beeps. No other manufacturer uses a cheap plastic door latch designed like this but GE! Piece of crap, dont buy it!

I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 credit towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I dont have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.

My GE dishwasher is very quiet. It is a decent dishwasher and have had no problems with it in 14 years. I do sometimes have a problem getting it to reset to start at the beginning of the cycle, but it finally does. Other than that, it is fine.

My purpose is to inform the public that GE will not stand by their stainless steel dishwasher appliance on rust. In less than 10 months the outside of our door has rust spots. I used only soap and water and cloth to clean as door does not get dirty and our water in Hawaii is safe and drinkable. Does not require water filters. GE CS said, We will only cover for 30 days after purchase, and cleaning products used and most likely our water type caused this issue.

Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mothers apartment and just started to use her countertop microwave. Realizing that I needed to address the problem with my microwave, I called and explained this to GE service. I guess that the representative was just doing her job and stated the year warranty spiel and had no concern of this being my second microwave within a two and a half year span and also the length of time that it had not been working. I was immediately given the cost for a serviceman to come out plus I was told that I would have to pay for any parts. When I went to Home Depot to price the microwave; the cost for my model was $278. I therefore decided. Why bother to have a defected model repaired? Who needs the aggravation? I will just eat my loss and buy another microwave. Be assured that it will not be a GE. I will never again buy a General Electric product.

18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.

The GE over-the-range, model JVM316URFSS was installed in our new home by the builder. We have been in the house and used the microwave moderately for the past two years. Last night, out of nowhere, the microwave started running. I realized that it was actually heating when the glass turntable popped. I jumped up and opened the door to stop the heating. The turntable was broken. The interior was incredibly hot. Having read several reviews I realize that this is not an uncommon problem. I am going to buy a replacement but I am very concerned by the fact that GE is aware of this recallable situation and continue to allow this product to remain on the market. I will NOT purchase another GE because apparently they do not care. Our house could have burned down had we not be home.

After writing my review I was in the process of ordering parts for my dishwasher. I had a representative of GE in the parts department connect me to a GE manager. He was very helpful and understanding of the situation and helped resolve the issue with my dishwasher. My issue was with a customer service representative in the recall center when I inquired about anyone else having issues with their dishwasher and if there was a recall on the machine I purchased. Since I did not have an extended warranty the person I was talking to was extremely rude and would not answer any questions or concerns I had with the machine. I was not pleased with the customer service reps attitude and her ability to deal with the public.

My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.

We bought a GE cafe series microwave (model/serial number: pnm919sf1ss/gd235771b) and 4 months later it ceased to function. We just had a remodel and for the first time had an expensive, over the oven microwave and were very excited. Unfortunately, unlike the 2 cheap microwaves weve purchased in the last 36 years, this one we had used for 3 months total, developed problems. The motor seemed to surge and then it would go off. Half an hour later it came back on but would only work for about 5 minutes at a time. I called GE and they arranged for a local company to come take a look. They insisted on a 4 hour window and fortunately my husband is retired so he could be there. The repairman came and didnt have a clue as to what was wrong. He called his boss who talked him through diagnostics. After an hour he left, saying hed be back in a week with some new parts. Again we had to wait the 4 hour window. He came in and we were on pins and needles hoping he wouldnt scratch our cabinets as he took the unit down. He replaced the microwave component and when he left it worked. Two days later it again died. I called the repair people and they told me I had to call GE to get permission for another attempt at repair. I called GE and they said I had to call customer service to file a report. They told me I had to make an appointment for a technician to come out to see if the microwave could be repaired. Really??? The technician would try to repair it again or decide it couldnt be repaired and needed to be replaced. Like we have nothing better to do than wait for these repair people who have no clue as to how to repair the microwave. Every time they take down the microwave they risk ruining our cabinets. It was so unhelpful. I am really disappointed in GE customer service. We had to go out and buy a microwave to use while we were waiting for the repair. They obviously dont care that we cant use their expensive product. Our replacement microwave was $40 from Walmart and works beautifully. We finally complained to our WONDERFUL contractor who originally purchased the microwave for us and he is replacing it with a new one. He was appalled by GEs treatment. He takes note of appliances that are crap so he can warn customers. I thought I was buying from a reputable company and thinking we were getting a great and special product. Too bad.

GE Dishwasher GDF520PGJBB - GE has the worst dish washer machines you can ever buy. In fact never buy a GE dishwasher in general. Maybe, GE makes good refrigerators but not dish washers. We bought this from Home Depot and after 6 months it collapsed: Pump broken, soap dispenser broken, panel doesnt work. We had before a Maytag and we used it for over 20 years without any issues. In addition, GE has the worst customer service you can imagine. They are robots, repeat the same thing with a very annoying tone, and are not able to solve a single issue. We were even harassed by GE manager Evan or Aven, useless man, from customer relation who enjoyed seeing how much frustrated we were. This was the only GE appliance we have in our house, and after this unpleasant experience with GE will NEVER buy any GE appliance, even if it was free. GE refused to fix our machine under the pretext that its not installed on Ply Wood. We didnt install the machine ourselves but professional technicians from Home Depot and they also refuse to put PlyWood under the machine as its not a requirement. They do it every day, but looks like GE have Lazy technicians.

This dishwasher was brand new in our new house. It didnt work right from day one. GE service came out 3 times to repair. The first 2 times the GE tech was here all of 5-10 minutes and didnt repair it either. The 3rd time the tech actually pulled out the dishwasher and found the problem and fixed it. Their customer service was terrible.

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.

We had a GE microwave that my parents got when I was in elementary school that lasted us through graduation (when I got it), and it then lasted me another 6 or 7 years after that. It was a great microwave, so we went with GE for our next one. What a mistake that was. The new one died completely less than a year after we got it (less than a year after its manufacture date at that!). The one after, one of the same make and model, lasted 3 years to the month after its manufacture date. Sorry GE, but I just do not have any interest in spending so much for so short a lifespan on your products, and its a damn shame that your quality has suffered so badly that you have lost a once-loyal customer of your brand.

JVM1540 - We replaced the microwave that came with our home above the stove. When we took the old one out, the blower was not installed properly for ventless. We thought that had to be the reason it just stopped working. We felt sure it wasnt GEs fault as we have always trusted them for a quality product worth the price. WRONG! I cant help but wonder if Lowes knows they are selling a costly piece of junk! When our new one quit working, we replaced the fuse 3 times, now it says keyboard is shorted service required. And thanks to this site I am tossing this piece of junk without spending any more money. GE shame on you!

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.

Combo microwave and convection oven - its great. Having a stainless steel interior makes it easier to clean than a plastic interior. Prefer a touch screen to a dial but it works okay. Would definitely buy a similar model if I had to replace it.

I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.

We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.

We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!

Had to order filter separately. No one said anything about filter not included. So it holds up the whole installation process. So now we wait! Not Best Buys fault unless it is supposed to be mentioned. Last microwave we bought, filter was included, twelve years ago.

No issues yet. But only had for 6 months so time will tell. Read a lot of negative reviews but none here. Bought in Nov ‘18 from Home Depot. Delivered and installed on time. Replaced 13 yr old GE appliances that were still working.

I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didnt want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them Id even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until Id ask, Are you still there? Granted my microwave is several years old but because of this door defect, Im being told basically I use it anymore even though it still works. I need to just throw it away. I have a new GE microwave on order but thanks to their horrible customer service will be cancelling that order and buying another brand. I also will not ever purchase another GE product. I told them this and they said, fine. Obviously they dont give a crap about their customers.

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwaves plug. The toaster was fine so its not the plug. A repairman at his business location said its probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.

This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!

I have a built-in GE microwave. It is easy to use and best of all very easy to clean. It is brand new and stainless steel. Looks nice on the wall above the built-in GE oven. I can easily reach it. Some built-in microwaves are too high.

My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS) at 9 pm, 2/4/13. At 11 pm, he emptied and put away the dishes. At midnight, we went to bed. At 4:50 am on 2/5/13, we were awakened by a burning smell and discovered the heating element of the dishwasher either turned back on or never turned off. We were unable to touch the granite counter, the front of the dishwasher, and both wooden cabinets on either side of the dishwasher were very warm. The spinning arms and other plastic parts were melted. The only way it could be turned off was to unplug it from the outlet in the cabinet. We were leaving for the airport at 7:30 am on 2/5/13, so needless to say, we would have lost our home if this occurred a couple of hours later. The Assurant tech said it was repairable and ordered a part, which would take at least a week. Assurant customer service had us call GE. When we stated we didnt want the faulty dishwasher repaired, but wanted a new dishwasher, the best the GE customer service rep could offer us was 38-40% off several new different Profile dishwashers. After reading page after page of bad reviews, most of which detail either one or multiple fires from different GE dishwashers, we dont even want another GE dishwasher in our home. We already needed the smart soap dispenser replaced, since it clogs periodically and doesnt wash dishes very well. We also have a countertop GE Profile microwave, and the turntable motor has gone out 3 times so far. Weve purchased the replacement motors ourselves since it isnt under Assurant insurance. Not sure what the resolution will be on the dishwasher, but wed be happy if GE would give us at least $500 toward a different brand dishwasher. I know well never ever buy another GE appliance after this. We wouldnt sleep at night or ever want to go out of the house without unplugging another GE dishwasher, so dont want one.

This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!

Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please, help me to come up with a solution with the issues that have plagued me and my family since we purchased the dishwasher referenced below in the numerous e-mails and electronic correspondence! As I write this E-mail, the GE Assigned warranty repairman has the dishwasher in question torn apart and disassembled for the 3rd time in the last month and half (Please see included photos). A repair I was told was only going to be minutes to conduct has now lasted over 3 hours and caused me to miss a very important appointment. That time frame will go at least another hour if the repair is even possible? Not to mention that a dishwasher that has been used less than 25 times has once again been torn apart and reassembled. I dont care how well built they are, this in my mind affects their performance!The repairman from JK Appliance has spent at least 12 man hours of repair time on the dishwasher, made a half dozen calls to your tech support (check your records), and has never spent less than 4hrs here on a visit. Once again, I have to be here for those visits (time out of my day) plus the stress of watching a brand new $1600.00 dishwasher dismantled time after time! At what point does G.E. make a decision that the amount of money being spent to repair a defective machine is not worth it?? I have to believe that 12hrs of repair time plus an hour of travel time for three separate visits each way, has already added up to the price of a new/replacement dishwasher?The other two G.E. appliances (microwave/Gas Stove) purchased with our remodel last year have performed flawlessly and we are happy with them. However, the trouble with the dishwasher has soured us on ever considering G.E. again! I plan on sending this E-mail and attachments to every consumer/watchdog group (Consumer Affairs) that Im aware of and to the store (Lowes- Farmington N.M) that the appliance was purchased at. This is not meant to be a threat, Im just at my wits end as to how to get to the end of this long tortuous journey that a simple appliance has caused for me and my family. Yes, there are certainly more pressing problems in the world, but right now this is the one that is currently affecting my family and the happiness in our home!Please advise if there is another route that I need to go with this problem including any alternate points of contact (GEs Escalated Issues department). My phone number is ** and maybe a simple personal call of apology from someone at G.E. explaining what my alternatives are would be considered? Thanks for your time and consideration.

GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 years old and is used approximately once daily for lightly soiled dishes, usually only half full since there’s only 2 of us in the house. On 12/28/2012, I ran the dishwasher on a normal cycle, no additional heat or heated drying and the cycle finished about 9pm. I did not open or unload the unit and went to bed. About midnight my wife smelled smoke and woke me up. We ran downstairs to find the dishwasher blazing hot and the smell of burning plastic coming from the dishwasher. I killed the circuit breaker and opened the dishwasher door. The whole first floor of the house smelled liked burned plastic and we had to open all the windows and doors in 28 degree winter weather to vent the smell. The bottom heating element had come on and stayed on! The entire bottom of the flatware basket was melted out and all the forks, knives and spoons were in the melted plastic goo in the bottom of the dishwasher. The wheels melted off the bottom wash rack and the lower wash arm melted and burned. Also, the plastic screen in the bottom of the dishwasher is twisted and distorted. Some dishwasher safe items like the glass coffee maker carafe with the plastic handle and rim are unusable since the high heat distorted the plastic parts. They were on the top rack. We feel fortunate that first, my wife smelled it and woke up. Second, the dishwasher tub is stainless steel and so it contained the heat and lastly, that our counter tops are granite since directly above the dishwasher, the counter was hot enough that you could not hold your hand on it comfortably. GE is coming today to evaluate the dishwasher and determine what, if anything, they will do. It is not under warranty, but as I told GE, it’s a safety concern. We dont want it fixed, we want a new one. Nobody expects a 4-5 year old top of the line dishwasher from a company like GE to be a fire hazard in their home. This dishwasher cost over $1,100.00 in 2008. My questions: why would the heat element come on at all given the settings? Second, why did it come on after the cycle ended and the indicator lights said clean? Third, why isnt there a high heat shut off switch that would have killed the power in a circumstance like this? And fourth, since I see other consumers with Cafe Dishwashers have had similar concerns, why isnt there a recall on this model? There are recalls on many other models it seems for heating element malfunctions. I believe that any action other than replacement, even after the warranty period, is irresponsible on the part of GE, but the cost of law suits and settlements maybe less than the cost of replacements or recalls. What of the potential cost of lost lives?

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

My GE dishwasher is 30 years old and has never had a service call. It has a built-in food grinder and my dishes almost always come out spotless. Standard size, upper rack, removable utensil basket. Almond with a dark faux instrument panel with rotary dial. It was a builders model. Works like a charm but very noisy. Even though Im a small family Ive tried to use it consistently to keep the seals lubricated. It has stayed really clean inside with just using the dishwasher detergent. Unit does have some kind of preheat Electrical for the dish water temperature. The new ones dont work so well so Im afraid to replace it.

We purchased a GE microwave/convection oven which developed peeling on the inside top of the microwave. GE contacted me and offered a replacement ($300 toward a shelf model or prorate the microwave/oven). Why would we take $300 replacement when we paid nearly $3000 for this oven???? So we took the prorated one directly from GE. We felt confident that we would not have a repeat of the problem. The oven was manufactured in December 2012. After it was delivered, I noticed a rough area on the turntable; and after the oven began to peel AGAIN on the second oven, I believe that the rough area was due to a remanufactured part on the oven.Now we are stuck with another microwave/convection oven combo with the same issues as the first oven. I never used anything harsh to clean the oven and now this happens again. Why cannot this company manufacture an oven that will not have defects in it??? I am tired of peeling paint on a second oven when I have done nothing except pay them for 2 ovens. Why cannot they use stainless steel interiors, and this would stop the many complaints that people make about the product. I would NEVER again purchase another product from this company. The products I have purchased have been inferior. I paid for two microwave/convection ovens and still have one that is inferior!!!!

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.

Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.

Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.

Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then door close sensor broke, replaced that and 2 months later, now board is no good. GE makes junk. Repairman also said that switch is known issue and they refuse to fix it. Never buying GE again.

Excellent. The dishwasher cleans dirty dishes and dries them as I expect. We use all the features periodically, usually the RINSE & Normal wash daily. We rarely use the China setting, but we do use the pots and pans and hygienic features as well. We also occasionally use the delayed start feature. Our dishwasher is a decent size four our family for daily use and for large get-togethers. Our house came with a WHITE dishwasher, which were not totally fond of as a personal preference, BUT, its LOOK and design are fine by our standards. We have had a problem with the door catching on the screw that holds the dishwasher in the cabinet. Seems like a simple fix, but it hasnt been. Id like to see that problem go away for any dishwasher installation.

This is a very nice brand of microwaves. Has easy touch from 30 sec to 10 mins. Meaning you touch start for the 30 sec and press 1 for one min - just hit start after. The only bad thing is the plastic coating over the buttons is starting to rip. Not a big deal just doesn’t look as nice.

The microwave is over the stove with a vent. It is about an 1100 w microwave. I just have to eat out a little bit more time here are the ones that are bigger. The price was right there and that I would’ve bought something else.

We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.

I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...

We have had the dishwasher for 4 years, and the dishwasher went out twice, the refrigerator also went out a few times. They just dont make stuff like they used to. To make matters worse it sounds like the fridge is getting louder and louder and I dont want to call the to call the techs back out.

It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.

I moved into a house with the dishwasher already installed and it didnt work. We closed it so we didnt use electricity but it started and wouldnt stop. The power button is broken. It just sits there and the lights are always lit. I tried calling for help but the workers were very unhelpful. I called a different number and was waiting a whole five minutes and no one picked up!

We purchased a GE dishwasher model GDF 510 in December 2012. We have had three service calls with a fourth one recommended. The first complaint was that dishes were not dry at the end of the cycle. After service calls to replace a faulty heater and install two computer upgrades, the silverware still is not dry. Finally after about 45 minutes into the cycle, it leaks onto the floor. GEs answer is to send another service technician. No thank you! They can have their dishwasher back.

We have never had a problem with the microwave. Most of our use has been heating things up. There has been a few times that our granddaughter made something else. It is lightweight. Easy to clean. Not too large or small. Fits what we use it for perfectly. Doesnt take up much room. It heats perfectly. It has been a really good microwave.

I purchased a GE Dishwasher 3 months ago and it has been broke (wont drain) for almost a month. I tried to schedule a service through GE since it is under the warranty and they never showed up for the second time. I called and complained but it is not just the product, their service is even worst than the product. I am going to take the unit to Home Depot and ask for a refund or exchange with another brand. It is suppose to be brand new and wont drain or can we get a service scheduled. Never buying this brand again.

I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!

Bought all new General Electric Appliances in 2002. Dishwasher, Washing Machine, and Dryer replaced after 6 years. Handle on Advantium Microwave replaced twice at the cost of $50 for handle made of plastic? Today our house smelled like burning plastic which upon inspecting dishwasher, found the heating element was COOKING everything in dishwasher. Got so hot that is melted the silverware bin and anything plastic in dishwasher. Glad we were home to unplug unit which we could not reset the controller on door of unit. Consumer Product Safety Commission is aware of this incident and is VERY common complaint with this Manufacturer. I have been on hold for 30 minutes with GE consumer relations phone number 1-800-386-1215. Was told by automatic system wait time was going to be 5 minutes. Figured I would write complaint on here as well while holding...READ CONSUMER REPORTS and stay away for General Electric Products!!! Model Number is PDWF480P00SS. Serial number is GS734641B.

I recently had a service tech out to repair my dishwasher. Before I knew it, he was opening the unit and found a tube looking piece stuck in the unit. He was at my house for 15 minutes and the bill was over $250. He should have asked if I was okay with the procedure he was going to perform and the cost before proceeding. To make matters worse, the dishwasher is not cleaning dishes now. I sent a prior email to GE a couple of weeks ago with no response. I would have never spent this money if I had been given the option and certainly now I have been charged for a repair that actually made my unit worse than before since it is not cleaning the dishes like it did before the repair. I respectfully requested that my money be refunded and/or be given a credit towards the purchase of a GE appliance and have received no response. I tried calling and have been on hold for over 30 minutes now with no one picking up, despite the fact that hold time stated estimated wait time was 5 minutes.

The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is defrosting, or beverage, or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.

We purchased this GE dishwasher in October of 2017 when we built our house. Over the past few months we noticed our hardwood floors looking like they were rolling. This week we noticed a small amount of water seeping from under the cabinet. We pulled the dishwasher out and saw a very slow leak from a part of the dishwasher. Called GE and was told it was no longer under warranty. Explained leak has had to have been going on for months so should fall under warranty. Was told because we didn’t notice probably would not be. Sending tech which I will have to pay for to see if he can tell how long been leaking. More to come after visit. So far not happy.

I purchased a GE Microwave oven, model #JVM1540DP1BB and, in seven months, the interior paint started peeling. I contacted the company and they said, go ahead and use it. It wont hurt anything. (Well, actually, it doesnt heat as well now.) They offered me a discount on another GE Microwave. I advised them that the oven was manufactured three months prior to my purchase and so the Microwave was only ten months from birth to death - it was also made in Malaysia and so was purchased practically straight off the boat - and should have been covered under warranty. The response to that was, Im sorry. Im only authorized... Fine. Let me talk to your boss, I said.I was connected to another company mouthpiece who promised to send a serviceman out to look at it. The next week, said serviceman did come to the house. He told me they could take it in and ...see if they could fix it or they could give me a discount on another one. Again I iterated that the microwave should be replaced at no cost. He flat out told me, They wont do that.My next fiasco with this danger trap was several months later when it started turning on of its own accord. So, we had to keep the oven unplugged at all times unless actively in use. I again contacted GE and was again advised that they would be happy to offer me a discount on another... blah, blah, blah. After a couple of years of using this machine, I called GE one last time. I spoke to the regional vice-president, Gary **. The response this time was truly mind-boggling. They had no record of my having called previously!!! But, after telling them I felt their product was inherently defective by design and, not only would I never purchase another GE product EVER, I have emptied my house of any and all GE products right down to the light bulbs, have purged my mothers house, and advise everyone I know of my experience, recommending they, too, do not patronize GE.He began repeatedly screaming at me, What do you want me to do? I told him that, two or three years previous, I wanted them to replace a defective microwave. Now, and following their abhorrent customer service, I wouldnt want anything from them and, if they were to tell me the sky was blue and water was wet, I would not believe them. I was not inclined to pay six hundred dollars yearly for a new microwave oven, so there was nothing they had I would ever want. I then pointed out that I purchased a Sony microwave for my mother when my grandson was six years old. Hes twenty-four now and both the id and the oven are still going strong. Then HE hung up on ME! I have noticed others here who have had similar experience with GE Microwaves so my recommendation to anyone considering a new microwave oven is to steer clear of GE at all costs. I only gave them a one star rating because I couldnt give them a negative star rating.

Dishwasher works great, I just wish it was a little bigger. I usually have to work hard to get everything I have to wash into one load. But if I could give it a 4.75, I would, because dishes are spotless when I remove them.

It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.

I have a microwave that has a rack inside which gives you options other than using the rotating plate inside. Overall it works quite well. I did not purchase this microwave, it came with the apartment. Not sure if I would purchase this brand if I were to buy it for my own home.

I will never purchase GE appliances again, have trouble with refrigerator/stove & dishwasher. Dishwasher is so loud that you cant be in the kitchen when its on so I only use it at night. It doesnt clean good & everything about it is wrong!

After having my Cafe Stovetop for about a year and a half, there was a electrical component malfunction. During this, smoke came out of the stovetop and it smelled of electrical burning. I sent a complaint to GE since several components were damaged. Knowing that the warranty was only for 1 year, there would be nothing they could do except sell me the parts.