We normally purchase LG appliances but this time we purchased a GE Profile induction range and GE Profile above range microwave oven. The relay went out on the microwave oven about six months after we got them. Their website for scheduling service is absolutely horrible and didn’t work multiple times and when I was finally able to schedule, it was two weeks out. I then called but was told I couldn’t get an earlier appointment. So we waited the two weeks, then they had to order the relay. GE waited until the part was delivered to us to schedule the return visit - over 2 1/2 weeks later! So at this point we are without our new microwave for over a month and a half. Moral of the story is never ever to tempted to buy from GE, LG appliances & cust service are great.

We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.

Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.

I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.

Dishwasher looks and works beautifully. It is slate black and I have never had to redo any dish or glass. It is located. About 12’ from our bedroom door and we turn in on before go to bed. It is so quiet that we never have our sleep disturbed.

Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

Our Spacemaker microwave, which was installed over the stove August 2008, suddenly stopped heating food. My husband called GE, and their phone advisor advised us the microwave was under warranty. She said her computer screen showed our product registration, and she also saw we owned three other GE products. Fast forward, the GE repairman came and said the microwave repair cost would be around $400. The heating part wasnt under warranty nor was the labor. Mind you, the entire microwave (new) was under $400. We called the GE service center, and they refused to honor what their representative had told us. The most they offered was 50% off. I dont accept the premise that a new appliance should only last four years. I will replace my unusable microwave with a competitor’s brand and will pledge never to purchase a GE appliance again. I will also sell my GE stock, for I now understand why its going nowhere.

Called in for my washing machine and got service on my dishwasher??? With a bill of $207. A scam. Please take my advice and never call GE.

About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.

We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The handle broke on this unit the first week after we bought it. It then worked fine for 10 months. In August 2017 it began throwing the circuit breaker erratically, then whenever it was turned on and has not worked for a full day since. It has been repaired by Appliance Solutions of Utah at least 6-7 times (by two different technicians) and still has not worked. At least $500 worth of new parts have been put into a $200 microwave by them. After numerous calls to GE, they have offered to send me a Goodwill Certificate for the amount of purchase after I buy another GE microwave. With our experience with this microwave (inoperable and unrepairable for 5 months) I dont intend to buy another GE microwave; especially considering the one available locally is the exact same model as the one we have, which was purchased, from Sears, for $191.42. Appliance Solutions of Utah has all the records of the NUMEROUS unsuccessful repair attempts made on the unit since August 2017. I requested a refund so that a different unit could be purchased. Over the course of the past 5 months I have talked to at least four different customer representatives, after multiple hours on hold. None could find any record of the previous discussions. GEs final suggested solution was to offer us a $100 Goodwill Certificate, the title in itself being ironic. So, after buying a microwave which was defective in the first place, spending $75 to have it installed, being without the use of the microwave for five months, and being told that, GE does not offer refunds, that is what the company feels they should do to rectify the situation. Setting aside an implied warranty of fitness, the fact that the repair agents sent out by GE could not repair the microwave after numerous attempts would seem sufficient grounds to fully refund the purchase price. That is the least a reputable company would be expected to have done. GEs position is that the store selling the microwave would be responsible for a refund; apparently ignoring the terms of the warranty. I this point, I am considering filing a complaint with the Better Business Bureau and a claim in small claims court for Breach of Warranty. Obviously, the microwave was never repaired per the terms of the warranty as it is still inoperable and has never worked since the initial report to GE. We will NEVER buy another GE product; Buyer beware!

I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 good will certificate. What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.

We bought a new house with GE microwave, oven and dishwasher. Our fridge doesnt give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you whats the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

Bought our GE Microwave (DVM1850DMWW) from Home Depot about 5-6 years ago. I can see a unit just failing; but to start burning, smoking and smelling is non-excusable. We were lucky enough to be in the kitchen at the time and catch the problem before it escalated. While the unit was just ok while it worked, potentially burning down our kitchen is inexcusable regardless of age. Time for a range hood and a small countertop model. A non-GE model.

A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mothers apartment and just started to use her countertop microwave. Realizing that I needed to address the problem with my microwave, I called and explained this to GE service. I guess that the representative was just doing her job and stated the year warranty spiel and had no concern of this being my second microwave within a two and a half year span and also the length of time that it had not been working. I was immediately given the cost for a serviceman to come out plus I was told that I would have to pay for any parts. When I went to Home Depot to price the microwave; the cost for my model was $278. I therefore decided. Why bother to have a defected model repaired? Who needs the aggravation? I will just eat my loss and buy another microwave. Be assured that it will not be a GE. I will never again buy a General Electric product.

We purchased a GE Profile dishwasher because our old one was recalled for fire hazard and we were offered a rebate on a new one, and told there was no fix for the old one. On the new Profile dishwasher, the water inlet valve stuck open and flooded our home. Tech said we may as well have had a hose on full blast all night. Word to the wise, do not turn your dishwasher on and go to bed or leave the house! 7 1/2 hours later we woke to a completely flooded downstairs. When we were researching whether or not there were other complaints on that model dishwasher, we noticed there had been a recall for fire hazard ON THE NEW DISHWASHER! Since this is located right under our bed, we were fortunate though not happy about the flood! We have exceeded the 40K mark in damages and the assessments and estimates are still coming in. We will never own another GE product, though we recently purchased a stove with a double oven which is thus far wonderful. GE has also recently been purchased by Electrolux. We chose a Bosch for our new dishwasher.

GE is a proven brand and its quality for reliability. When I was shopping for one I went with a known brand. Planning to upgrade my kitchen and will be shopping for a countertop microwave. The over-the-range microwave has stood up 15 years of use. Happy with purchase and performance. Will purchase GE brands in the future.

I purchased a this GE Model CDT845P2NS1 on Oct 2, 2019 and the unit was received Oct 23, 2019. I installed the unit approx. 4 days after receipt and dishwasher functioned well until November 10th, 2020 when the unit failed to pump out the water. I contacted GE Service (MabeService) and was advised that the unit was not under warranty and as such I should contact a GE Canada authorized service centre.After several attempts to get someone to come to our location at Sharbot Lake we got hold of Capital Appliance Repair in Ottawa. They were not able to send a technician until November 18th. After diagnosing the problem the technician advised we needed a main control board and would have to order one and then come back to do the install of the control board. It is now February 21st 3 months after the visit and I’m being told that the part is backordered and they have no idea when it will become available. I’m extremely unhappy when you spend over $7,000.00 for a GE CAFÉ gas stove, Microwave, Refrigerator and dishwasher to find out you cannot get parts in a timely manner. As a customer of GE Canada I have had no help is solving my problem. It is not acceptable to have a 1 year old dishwasher that has failed, much less waiting for repair that has taken over 90 days to get repaired. DO NOT BUY!

This is my third microwave since 7/13. The first day I used it did not turn off, the fan and light stayed on so I returned it to H&R Greg drove to their warehouse and bought a new one. Six months later, doing the same thing, would start up by itself, very dangerous and not shut off. Had three different repairs on it three days from work!!! They came out a week ago, installed a brand new one, same model. Next day, doing same thing, started by itself. Now have to plug and unplug it for use. Now they are sending out a service call to look at it for what I told them whats wrong same as the others. The only good thing about the people at the service center have been great and the service people too. I just want this fixed. Model # jvm1750dp2WW Spacesaver.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.

My GE Profile Dishwasher was serviced 2 years ago for a faulty electronic control pad. It made starting the dishwasher a complete gamble, you never knew when it would actually turn on. I paid a couple hundred dollars to fix this problem 2 years ago and of course it has stopped working once again. So frustrating! GE decides to replace one bad part for another bad part. I then asked for the service call to be covered since it was obviously the same problem but they refused. So, GE am I to keep paying $89 for service fees so that you can keep replacing one faulty part for another? STAND BY YOUR PRODUCT!

Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.

It works well. We like this newer GE Profile with many preset buttons such as for different times and food types, and defrost. The last GE Profile MW we got had a knob that got loose right away and hard to use, like a dial-up AOL, so this upgraded model is much more convenient. I like the bigger plate size, and that the turntable can be turned off if we put a rectangular casserole dish in there.

We purchased a GE microwave/convection oven which developed peeling on the inside top of the microwave. GE contacted me and offered a replacement ($300 toward a shelf model or prorate the microwave/oven). Why would we take $300 replacement when we paid nearly $3000 for this oven???? So we took the prorated one directly from GE. We felt confident that we would not have a repeat of the problem. The oven was manufactured in December 2012. After it was delivered, I noticed a rough area on the turntable; and after the oven began to peel AGAIN on the second oven, I believe that the rough area was due to a remanufactured part on the oven.Now we are stuck with another microwave/convection oven combo with the same issues as the first oven. I never used anything harsh to clean the oven and now this happens again. Why cannot this company manufacture an oven that will not have defects in it??? I am tired of peeling paint on a second oven when I have done nothing except pay them for 2 ovens. Why cannot they use stainless steel interiors, and this would stop the many complaints that people make about the product. I would NEVER again purchase another product from this company. The products I have purchased have been inferior. I paid for two microwave/convection ovens and still have one that is inferior!!!!

GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In this case, I am making an exception. This is without a doubt the very worst dishwasher I have EVER owned. I’m pleased with myself for buying the optional insurance when I bought the dishwasher from Home Depot. It has been repaired 6 times. It even had to have the main seal replaced. It flooded my kitchen and ruined my floor. My homeowners insurance sued GE. I think it worked fine for only 6 months...then it went downhill. It is extremely loud! It sounds like your dishes are being destroyed... No, I’m not exaggerating!I have NEVER had issues like this. I bought this GE as I really like the screen bottom so that large particles didn’t get caught up inside the pump etc... As I’m typing this, I have it set for Sani wash and the water isn’t hot at all, and it had standing clean water in the bottom when I opened it up this morning. I will also note, I rinse all my dishes before putting them in. I will never buy GE anything again.

GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didnt steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.

GE microwaves are crap. In fact its not restricted to microwaves. Its their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much theyre getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes dumb American will buy anything. They save the best for them and sell us the crap.It is the lowest grade of those already should have been scrapped at the factory parts that GE passes off as quality and they do a good job at showing it. A cheap 30 dollar China made Emerson microwave made by Daewoo (Korean company that actually is decent) lasts longer and takes a hell of a beating compared to the overpriced rejected junk we call GE. The GE ac units are another classic example of pure garbage. Sadly the older GE works forever. That should sum it up. Why didnt the GE executives while visiting Thomas Edisons grave make every effort to step away from his grave and not stand upon it? Because Thomas Edison would pull them under.

We bought a microwave oven (CVM1790SS2SS, ZA301193K) for our new house some 4.5 yers ago. The flimsy, but very shiny, metal cover on the door handle split and the resulting sharp, but hidden, edge cut my finger. We covered it up with scotch tape, and ordered a replacement for the handle. We paid GE $102 (other folk sell it for $76, as we later discovered). There were no useable installation instructions. Our extremely competent handyman could not figure out how to do it and called GE for help at 800 636-2005. He was rudely dismissed and was told to look for instructions on Youtube! He spent 2 hours to install the replacement part. The screws that came with it, were not quite right. Ill never buy another GE appliance in my life. The Item was ordered by Ellen ** (It was shipped on 1/17/2017).

We purchased the entire line of slate/GE/Adora appliances from Home Depot 11 months ago. The fridge has required a service call for a VERY loud freezer. The microwave is fine. The stove/oven is fine. The dishwasher is a GIGANTIC piece of junk! 4 service calls and its still clunking, tapping, grinding and just extremely loud. VERY DISAPPOINTED!! We can only run it at night because of all the racket. The layout of the sections for dishes makes it totally useless inside. It doesnt clean. Soap residue is everywhere. My old DW was quieter and more efficient. *Insert sad face here.*

We bought a suite of Slate GE appliances during kitchen remodel 2 years ago. Weve had the dishwasher, model GDT580SMF2ES, motor replaced twice now and it is still loud and stops intermittently. Thank goodness we have the extended warranty! The over stove microwave is now starting to run when we just shut the door and stops intermittently. Were ready to replace everything with a reliable brand and cut our losses. We will never buy GE again.

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.

I have a microwave that has a rack inside which gives you options other than using the rotating plate inside. Overall it works quite well. I did not purchase this microwave, it came with the apartment. Not sure if I would purchase this brand if I were to buy it for my own home.

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?

The microwave is large enough for a whole chicken and operates at both a high speed and good efficiency. Most items can be timed within minutes of properly prepared meals.

Unit is only 7 years old and not greatly used (only two adults who dont use it much)… Purchased as part of package including GE refrigerator, range and dishwasher (already got rid of refrigerator, as parts kept breaking and unit had other chronic problems). I turned the microwave on to make popcorn - it immediately made a terrible noise and filled with smoke with an electrical smell. Unplugged the unit and contacted GE Repair. When I described what happened, I was transferred immediately to their safety unit because of the nature of the problem. A GE technician arrived today and almost immediately diagnosed the problem: a metal component that directs the waves of the microwave generation tube had burned out, and by federal regulation, he claimed, cannot be repaired - the whole appliance must be trashed and replaced. Once again, I have experienced GEs poorly engineered products that appear to be designed to fail in a relatively short time. Can you spell planned obsolescence? (No photo provided, as there is no external visual damage).

We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.

I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!

The key pad says it is shorted out and needs service. It turns on randomly. I unplug it and plug it back in and it will either say service needed, keypad shorted out’ or press clock .I dont use it much for microwave cooking. It came with the house we just bought and it only worked for 3 weeks before it started this mess. I could deal with it if it didnt beep all the time.

My GE Adora microwave is about 6 years old and for the last year it has had an issue with moisture in-between the glass front door. It was streaky and now I have cloudy blotches. Called GE repair and it would cost close to $90 just for service call not including parts/labor. Think twice before purchasing this microwave. Not a happy consumer.

We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!

Our stainless steel finish 1100 watt JES1142 microwave is around 2 years old. Within the last year the finish inside started to corrode (yes, my wife cleaned it regularly with a non abrasive, appropriate cleanser). Also, the door latch button started sticking and a few days ago it just stopped heating. Unfortunately I cant find my receipt, but I bought it at my local Lowes on Bell Rd. Nashville TN. Serial # is MA212483G. Manufactured July 2013. Was this just a lemon? Very disappointed.

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.

In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.

G.E. Spacemaker over the stove microwave. This is my second microwave of this type in 14 years. The first one lasted only 5 years. Im satisfied with the product albeit the price tag is too high.

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.

I have a GE dishwasher installed by our builder. It is 6 yrs. old and for 6 yrs. it has been a problem. I already had it serviced in last years recall and now I get another notice. It is located close to our TV viewing area. and is so noisy. I hate to run it when we are watching TV. I would never buy another GE. We are also having problem with our GE double oven. I ruined several holiday dinners before realizing the temperature was 75 degrees where it should be. A replacement part is almost a $1,000. I would never ever buy another GE appliance.

I bought a 1.6 cu ft microwave at Christmas, microwave failed within a month (electric burning smell and microwave quit). Contacted GE to replace and was given a run around (told to buy first, send them the receipt, then they sent a check). Finally they replaced now - have the same issue with the new one. Never buy a GE appliance, I certainly will not!!

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

We had a GE microwave that my parents got when I was in elementary school that lasted us through graduation (when I got it), and it then lasted me another 6 or 7 years after that. It was a great microwave, so we went with GE for our next one. What a mistake that was. The new one died completely less than a year after we got it (less than a year after its manufacture date at that!). The one after, one of the same make and model, lasted 3 years to the month after its manufacture date. Sorry GE, but I just do not have any interest in spending so much for so short a lifespan on your products, and its a damn shame that your quality has suffered so badly that you have lost a once-loyal customer of your brand.

This dishwasher was provided in our new manufactured home. It is the cheapest and loudest dishwasher I have ever had. But to be fair, I didnt pick it out. My friend just bought a new Bosch dishwasher and returned it because it didnt come with a heating element! Make sure (with the new energy saver models) that it comes with a heating element! Spots all over her glasses!

It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.

We built our house and purchased a NEW close out Advantium Microwave. Due to delays we were not able to get into the house and use the appliance until literally 1 month after the WTY expired. The KEYPAD is shorted. There are a number of these complaints for this microwave - so we arranged for service. $375 dollars later - it was ALMOST working and the repair service determined that a new keyboard would be needed. 5 mos later we are kindly asked to take a refund of our repair bill and forget the whole thing - the part is not available! REALLY?! $2000 for a microwave, and you dont even support it?! Last - LAST time I put trust in GE. SCB2000FBB 03

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.

Have a GE over the range microwave oven, MODEL PVM1870DM3CC which started turning itself on for 6 minutes, repeatedly, WITHOUT being touched!

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (

My GE dishwasher is very quiet. It is a decent dishwasher and have had no problems with it in 14 years. I do sometimes have a problem getting it to reset to start at the beginning of the cycle, but it finally does. Other than that, it is fine.

Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.

Bought a GE microwave and arranged to have it installed. Kept it in sealed box for 3 days until installer appointment. Opened box to find a crease (dent) in door. I phoned in to the GE warranty depot and they informed me that I only had 48 hours to report and as such was out of luck. They indicated that it is clearly stated in the Appliance Manual under the warranty section. Too bad that the Manual was in the sealed box. No warning on the outside of the box. On top of that the individual that I spoke to at the Warranty Depot was very rude. No more GE Appliances for me. Be forewarned.

I purchased a GDF520PGJ dishwasher from Home Depot and it still doesnt work. Home Depot has no return policy and G.E. has been unable to resolve. I have written to GE Appliances Consumer Relations for a replacement but pending another service call. Its unfortunate that there is no recourse with Home Depot as was advised that I need to work with GE for the first year warranty yet my dishwasher hasnt worked for the past month. Buyer beware.

I purchased a GE dishwasher, stove and refrigerator in December 2012. All 3 appliances have broken, needed parts (which were also broken) and I still have appliances that arent working appropriately. The dishwasher door broke and it doesnt clean or dry well. The induction stove (the main burner) doesnt work and the replacement part was delivered to my house and that was delivered broken. The fan in the refrigerator broke and still remains broken. I have had nothing but headaches since the day the appliances were delivered. I would not recommend GE appliances.

Adora Microwave - door falling apart: This microwave is supposed to be installed above a range. The materials are not suited to this. The plastic door has disintegrated. We have got through 2 handles. I took the 2nd one off to replace it and the plastic that holds the glass in place just disintegrated onto the floor along with much other plastic parts. Why is the door plastic in the first place if they cannot make it from a heatproof material? Only 4 years old and we are going to have to junk it. When the first handle failed under warranty GE said that it was not covered as it is a plastic part! They finally covered it after a long conversation.

Ive had my microwave for 12 years. Ive never had any problems with the microwave since its purchase and very pleased. I dont plan on replacing until the microwave would stop operating or not pleasing in the kitchen.

GE Profile Microwave/Convection Oven JVM1790WK, over the range unit, CAUGHT ON FIRE while microwaving water for coffee. One of the four prongs that holds the oven grid in place started flaming wildly and smoking after about one minute of microwaving. My whole kitchen has an acrid awful burning smell. This is my second unit for a small kitchen, and I will be lost without this. The first one I had the handle fell off. This one is too dangerous to use. These units cost $600!!! I cannot afford to replace one every few years. Maybe this model and brand is bad news?

I have had a fridge, a washer and a microwave oven from GE. I have been so disappointed in all three, but the microwave oven disappointed me the most. The door broke around the handle and the hinges, and was replaced shortly after buying it. Then it broke again and I replaced it myself. Then it broke again. This makes me not want to try another GE product. The fridge shelves all broke because they were plastic. The washer fell apart shortly after a year. It is just myself and my husband using them, so they should last for years. When you buy large item, you would like them to last a long while.

We built a new home in 8/19. Much to our dismay, the builder only offered GE appliances. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). I was only able to schedule an appointment through an automated system. Days later, repairman breaks door trying to get food out. Parts were ordered and new date was set for one week later. Day before that appointment, I got a call canceling my appointment due to the part being on backorder. The entire call took 57 minutes. New appointment was set for an additional week. Again, appointment canceled and part was ordered from third party. Third appointment was a repeat yet again (but without a call and with repairman showing up). The rep did say she would send $70 for us to buy a small microwave while waiting. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Last representative asked why I even made an appointment if I didnt have the parts. What!! They have scheduled the appointments. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. The rep said this is the timeframe they quote for a callback but she didnt know when anyone would actually call. No idea how much longer we will have to wait-it seems we are at their mercy. When buying new appliances in the future, we will ask who services their warranty! Either way, we will never buy GE appliances again.

We have never had a problem with the microwave. Most of our use has been heating things up. There has been a few times that our granddaughter made something else. It is lightweight. Easy to clean. Not too large or small. Fits what we use it for perfectly. Doesnt take up much room. It heats perfectly. It has been a really good microwave.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.

I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.

A recall on a dishwasher: The heating element was replaced due to the fact they said it could catch fire. The bottom of the dishwasher is plastic. They replaced the heating element with the same kind of element that was there. How could that be any safer if the bottom is still plastic? I have children in the house; I feel this is a dangerous situation. I am dissatisfied with GE. This is the third dishwasher with the same problem in a matter of 5 years.

I loaded and ran the GE Profile dishwasher in the evening. Later that evening, putrid odor of undetermined origin was noted in the house. I searched throughout house to find the cause, but it was not located. The next morning, the dishwasher was found to be extremely hot on the outer surface (door) and countertop. The heated dry light was on along with the start button, which would not reset or turn off. The unit had to be disconnected by turning the electrical breaker off. All contents were either melted or had a strange brown film, along with broken tines and melted silverware rack in the dishwasher. Even the water dispenser in the bottom of the dishwasher was melted or broken. A GE service representative was called and his report stated: Unit was left on for too long and heat caused excessive damage to the product. Due to excessive damage, unit is non-repairable. He shared with me he had never seen this much damage done to a dishwasher. I spoke to GE consumer advocates twice and their solution is to provide me a discounted price on a new appliance and the email address for formal complaints. When I inquired about if there had been resolution to the cause of this problem because I wanted to make a formal complaint, I was told there is not a safety issue with the heating unit. I then spoke to a GE resource person in recall and she shared with me that it is a known issue of overheating and destroying contents, but it has not caused a fire. Igniting a fire is a justification for a recall - can we not be proactive? This department is working with me and ensured that in newer models this potential hazard does not exist. But other consumers who have purchased in this model (PDW9280N20SS) should be aware of the potential fire hazard. Everything was very hot inside and out. Consequences: the 3-year-old dishwasher (that I use about once per week) was totally ruined and I inhaled potentially toxic fumes for over 8 hours.

This dishwasher was brand new in our new house. It didnt work right from day one. GE service came out 3 times to repair. The first 2 times the GE tech was here all of 5-10 minutes and didnt repair it either. The 3rd time the tech actually pulled out the dishwasher and found the problem and fixed it. Their customer service was terrible.

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.

This microwave (jvm1540dm5ww) works fine but the plastic door is fracturing into bits. I expect this is because of faulty plastic in China. Cheap alternatives for fast profits. The machine is out of warranty. Replacement door is almost 160$ with shipping. Planned obsolescence by corporate America. This machine works fine but is a waste because I don’t trust the replacement materials to be any more stable. I rated this a two because the actual operation is fine. Sorry GE. I will not buy your brand.

I purchased a General Electric model peb7226df1ww in 2013. It lasted two years, then failed. I replaced it and two years later the replacement failed. At least GE microwaves are reliable in that aspect. You can count on them to fail. I am convinced GE installs a delayed kill switch on their microwaves to help their revenue stream. This was the last GE appliance I will ever purchase.

Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and cant figure out why it doesnt work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. Im very disappointed in GE, Ill never again by another GE appliance.

My GE microwave just 3 years old, from inside started coming off. Called the company they say its normal and harmless??

Have owned, installed, and repaired many dishwashers throughout the years at various houses. This GE unit is by far worst dishwasher that I have ever had the displeasure to install and operate, and it replaces a Kitchen Aid unit that started a fire, see **. Specifically the GE unit had the control panel break off due to misalignment, requiring repair, the drain bulkhead fitting was poorly designed and caused a leak, requiring repair, the water solenoid valve failed in the 2nd year, and finally the door does not lock closed without significant care and attention to alignment and requires many attempts to lock closed for the start of cycle. This is the worst and I cant wait to pull it out and replace it.

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

I bought this replacement dishwasher based on its energy efficiency rating and recommendation of the salesman. Worst dishwasher I have ever had by far (in 27 years)! Salesman didnt know it doesnt have a water heater. It worked so poorly I had a company repairman to look at the dishwasher within a week of delivery. He recommended we run the sink water until boiling before turning it on, always use normal power, steam and boost settings. The cutlery is still often dirty - you have to scrub all food off the cutlery and rinse until clean before putting it into the dishwasher. A year later, the dishwasher is not nearly as quiet and a cycle takes 4 hours. Because of the design, this machine loads quite a bit less than my old dishwasher. Overall, I am sure this dishwasher uses way more energy and I use more cycles per week. I wouldnt take this dishwasher if they were giving them away for free!

After one repair to my 9 year old microwave we decided to replace it. I am so sorry I did! The old microwave had a stainless steel kit and was made with quality. The replacement is a piece of junk! The outer kit is plastic and shows fingerprints like crazy as well as the microwave itself! Im always wiping it off. The flimsy door button is impossible to open without pushing it ten times in the right spot! The door doesnt close easily either! The front of the microwave is warped and wavy! I hate it! The quality of your microwaves has dropped to zero!

Does not clean well nor dry well even on the more powerful cycles. I rinse off all the food and if anything is accidentally missed, it just gets baked on. Very disappointing. Also much of the upper rack item remain very wet at the end of the cycle. Drying issues: I use the most powerful drying cycle option but contents remain wet at the end of the cycle, especially plastics and top rack utensils. Not just damp, but large drops of water remain. Cleaning issues: Even when I use the heavy cycle, unless I remove all traces of food from the contents, the food remains and worse, now baked on. This model has a sanitized cycle so basically I use this dishwasher to sanitize only rather than clean, dry and sanitize. Completely unacceptable.

My microwave on the inside paint start peeling off. I have this appliance 2 years, it has slowly been peeling since that time and now it has completely peeled and rusted on the inside. This WAS a gift. The outside looks great, the inside is so bad. The serial # is LT914637B model JES1451DN1BB manufactured in 2010, Made in Malaysia. Be Louisville ky 40225. Does the united States make anything except make us pay taxes. This is a piece of mess. The last 2 years my husband he suffered with LLC. Now I got to deal with this. Poor workmanship. I want GE to give me my money for the MW or total replace it. Rate 0.

This machine washes glasses sparkling clean with the use of a rinse additive. I like the fact that it has a top, middle and bottom spray blade; it has a moveable silverware bucket; it is very quiet; it provides that you can wash the upper level separate from the lower level. It seems to make use of the maximum amount of space inside. The appearance is sleek and modern. During the first few washes there is a distinct heated rubber smell that emits from the machine; however, this should dissipate completely by the fourth, fifth or sixth wash.

I own a GE counter-top sensor microwave oven model #JES1451, which was only 2 years old. At 3:00AM, I woke to a room full of smoke and a burning plastic smell. I immediately rushed to the source which was my microwave oven. It was going by itself and the panel read sensor error with smoke billowing out of it and flames erupting. Luckily, I had a fire extinguisher handy. I had never had any problems with this microwave prior to this experience. I cringe at the thought of what could have happened to my home and my family sleeping upstairs if I hadnt been nearby.

I bought one of the microwave ovens with two metal shelves. I found that the shelf in the middle of the oven was in the way and I removed it years ago, but left the top shelf in the unit. The other day, while cooking in the microwave it started to spark at the point where the shelf sat on a small clip. The inside of the oven is ruined. Why would anyone put metal shelves inside a microwave? Im just lucky that I was nearby and able to stop the fire before it destroyed my kitchen.

We have GE Profile Quietpower 6 Dishwasher. We are the second owners of the home and did not buy it ourselves. But the dishwasher is no more than 3 years old. Our dishwasher also refused to turn off after it was done washing dishes, usually humming for hours afterward. One day, we came home and found that the whole house smelt of burnt plastic. Our dishwasher was burning hot and full of burnt plastic. It was off, so we unplugged it to make sure it would cool down. We dont expect any help from GE, but we will never buy GE ourselves. And we will make sure to tell our friends to never buy GE.

After a year and 1 day of use the microwave blew out and got in fire. Fortunately I was nearby and was able to extinguish the fire. I called the customer service that told me the warranty was over and all they can do is give me a discount on the purchase of another unit, and that I was on my own for the collateral damages due to the fire!

My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.

I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.

We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.