The GE microwave installed in my new home caught fire on its own. It is less than 3 years old. GE Consumer Relations Department refuses to replace it for free even when it caused a fire accident on its own. GE microwave failed in its safety standards. GE also has failed in its Consumer Relations. I will not trust GE brand again.

I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

This dishwasher is cheaply constructed with a plastic interior. It is so loud that we run it when we are away. Its impossible to watch TV while this thing is running. Also the dishes come out with a film on them. Not happy with the low grade appliance at all.

A small black piece of plastic, which snapped into the back of the microwave handle has bent/shrunk, and popped off. My microwave is just a little over one year old. I called the GE 1-800 phone number for parts, and GE does not offer a replacement part for this, without buying a whole new replacement handle, which costs over $160.00.

Bought the unit about 2 years ago. The interior paint started coming off after about 1 year and several months. At 2 years, the unit stopped working and is reporting a shorted keyboard. I have had other over-the-counter microwaves that lasted over 12 years and were replaced just due to old age and style. I have read about others with the exact same issues. Ill stay away from GE products big time after this display of poor reliability.

The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.

Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.

GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014. Dishwasher worked well for a short period of time. Six months into ownership the unit began to leak and was quickly and efficiently repaired while under warranty. 10 months into warranty, the dishwasher began to rumble very loudly during every drain cycle, to the point where it sounded like it was going to walk out of the kitchen. Warranty tech showed up and had to order parts. Not sure which pump to replace he ordered both. Tech returns 10 days later and replaces both pumps. He turns power back on and the entire unit is dead electrically. Nothing works, pumps, motors, keypad, nada! Repair keypad was ordered along with a new wiring harness, just in case it was the source of the problem.2 weeks later, and one week before warranty expires, the repairman shows up and replaces the keypad and wiring harness. Yippie skippie, everything works but the tech is still confused, telling me the keypad lights should turn off at the end of the cleaning cycle, he could never make that happen. He completes his repairs on December 23. The unit performs flawlessly for 3 complete cycles, except the lights on the keypad never turn off at the end of the cleaning cycles.Sometime during the week of January 11-17 (while I was traveling) the unit dies again. Completely inoperable electrically. Follow up call with GE warranty service and the entire focus is on the fact that the warranty has expired. I keep pressing and the warranty person finally admits that service parts should carry a 30 day warranty. Service tech arrives and tells me he has to order parts. Keypad has been back ordered and I have no idea when it will show up.Totally unreliable expensive piece of junk. I can only imagine what the future holds. This experience seems to mimic Jack Welchs business philosophy to a tee - maximize profit and return to the shareholders while minimizing production costs and ignoring the customer needs completely. Highly recommend that you run any direction except towards purchasing any GE appliance, especially the Cafe series. Dishwasher. Nonexistent quality controls, no parts available, disappointing performance, extremely high price, P.O.S! DO NOT PURCHASE GE APPLIANCES. Negative Stars rating is what I would give this product. It will for good recycle materials at the scrap yard, sooner than later I am afraid!

Similar to another comment, we bought the entire suite. Dishwasher cycle screen gone after five uses. Oven temp needs adjusting. For the quality we were sold, this is extremely disappointing. Bought extended warranty, thank God, so will see if it was worth it.

I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.

Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.

GE Dishwashers are very dependable and do a great job. I have not experienced any issues with mine. The pricing is very competitive and easy on the wallet. You may be able to find a cheaper dishwasher but just remember, you get what you pay for.

This GE dishwasher is not designed to last. The exterior outlook is unfortunately poor. It is not water conservative, makes noise during the cycle, does not dry dishes very well which inevitably means a poor conductor of heat. I will not buy anything like this product again! I wish I can get something that is economical and energy efficient this time around. I have spent unnecessary amount of monies trying to get a good dishwasher that can serve the purpose over the years and still cannot get one. You guys need to do the needful by manufacturing good products that consumers like me can depend on. It is high time I get my moneys worth!

Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.

I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.

Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other peoples report on how GE treated them on their problem, I will not buy GE anymore.

Have a GE over the range microwave oven, MODEL PVM1870DM3CC which started turning itself on for 6 minutes, repeatedly, WITHOUT being touched!

Microwave oven, model # WES1450DN1BB, manufacture date, April 2011 - Your customer service sucks! I called there 5 times today and was told my microwave oven has been recalled, yet no one knows! You dont have it listed on the recall or anything. Your Customer Advocate doesnt know its recalled but your Service Department knows and I was told by them that it says, Do not repair, return to the place of purchase. Yet, I called my place of purchase and they know nothing of it either, but are going to work with me the best they can! It was manufactured in April of 2011 and we bought it around July 2011 (we think it was around then). There are many complaints online about the same issues as we are having - paint all bubbled and peeled off the inside top, and smell of burning wires coming from under it! If something would have happened to someone in my family or to my home, you bet your ** I would have sued the pants off of your company! Someone needs to get their ** straight with what is going on in your company or you are going to have a lot of issues! I may bring it to a higher level just because I am so pissed off that no one was informed about this issue, and something very bad could have or still can happen to someone because they are not getting the information they need! Stop and think about it. Because of your companys lack of communication, someone could die! I am very pissed off!

Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.

GE is the only manufacturer who still makes an under cabinet size microwave and therefore I use this product. I renovated my kitchen 14 years ago and on my second microwave. It is small, but does do its job, but when I work with a larger microwave I realize how different it is due to its size and less powerful.

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

I was sitting on my couch and I heard something running. I walked into the kitchen and saw my GE Profile microwave was running. At first I doubted myself and thought maybe I did something and then I cleared it out and went and sat back down. It did it again and again several more time. This is very scary. It was running like someone had set it and it was getting hot inside. Im not sure what else to do. The last time I had the same type of problem and just bought a replacement microwave and now this one is doing the same.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

Very easy to load. Controls are easy to read. Very quiet operating and does an excellent job cleaning utensils and all pot and pans. Have used for 8 years with no issues.

We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out of the box, had service guy come and control board was bad! Really brand new dishwasher, 2 weeks to get that fixed, now the soap dispenser door wont stay closed, order part, whats next? Contacted GE about it, waste of time, no quality control and they dont stand behind their product! Stay away from GE, last appliance for me!!!

Microwave lasted 6 months, very light duty, burnt metal smell. Purchased from Walmart, they told us to contact GE. All GE could offer is a Good Will certificate which means, we have to go buy another GE microwave up to $155 in value. We pay taxes, shipping etc. Not really a customer-centric return policy for a lousy designed product made from cheap components in Asia. These microwaves are a piece of junk. This isnt the only complaint about this model of microwave. Others are experiencing the same problem all within the past 6 months. From March 2018 thru August. Stay away from these microwaves.

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!

Bought a new GE microwave cafe series in May 2014. Within one month the handle which was not stainless steel started to peel and cut my wifes hand. GE sent a replacement new door for the unit that did not close. Then he had to transplant the handle from the new door to the old door. A month later the unit failed. A new replacement unit took 2 months to replace. It has worked 3-4 weeks and has also now totally failed. Our experience with GE CAFE microwave and GE service process is poor to miserable. I would not recommend this product or their service to anyone.

We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; its a GE Profile and we take excellent care of our appliances.

My GE Profile Dishwasher was serviced 2 years ago for a faulty electronic control pad. It made starting the dishwasher a complete gamble, you never knew when it would actually turn on. I paid a couple hundred dollars to fix this problem 2 years ago and of course it has stopped working once again. So frustrating! GE decides to replace one bad part for another bad part. I then asked for the service call to be covered since it was obviously the same problem but they refused. So, GE am I to keep paying $89 for service fees so that you can keep replacing one faulty part for another? STAND BY YOUR PRODUCT!

I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.

GLD6560L00SS. My dishwasher (Model number:GLD6560L00SS) was producing large amounts of smoke through the face panel. It filled my kitchen with smoke and produced a strong smell. I contacted GE and they sent a service repairman out and he took a look. He said this problem is very uncommon with this specific unit and he has never seen something like this. After he removed the front panel, we were welcomed by a burnt/charcoal black face-plate. There was an internal fire in the machine. To fast forward I have been working with GE the last 3 weeks and they have offered to cover 50% off a new unit. I cannot afford this even with a discount and they will not cover the cost of a replacement. This problem could have been much worse if I was not home. The house very well could have started on fire. We normally set the unit at night and go to bed... Thank god this was a different day. This kind of thing is unexceptionable and the fact that they will not cover.

Purchased a GE over-the-range microwave worth about $400. About 2/1/2 yrs in it stopped working. Had a GE repairman come out to fix it. They charge $95 just to come out. I complained so they gave me 50% off parts and labor after the initial investment. It took him about ten minutes to pull out the defective part, a $10 thermostat which he replaced. Total cost: $162. Ive had GE products for years but the new ones are much more cheaply made IMHO. Made in Malaysia. In addition, the handle is breaking off as are plastic parts coming of the top of it. I guess Ill consider getting extended warranties from now on because these products are cheap. If Id had it longer, Id have bought a new one instead of fixing it.

My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no: SZ768478B on October 20, 2012. The dishwasher never worked from day one. I have had so many hassles with the consumer relations department. They are the WORST EVER!!! I have been fighting this company for over a year. I have provided photographs of filthy dishes and utensils. They dont care. We are a middle class family and we have been ripped off by GE. I will NEVER purchase another item from GE and I recommend that nobody else does either. This has been a nightmare for us.

I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.

Model # JVM1752SP2SS - I have had my microwave for 5 years. Last night, my husband and I started smelling burning rubber. That lasted about 20-25 minutes. Then my husband heard a strange sound coming from the kitchen. When he went to investigate, he found our microwave on fire.

The GE dishwasher was in place in the home that we bought in 2017. I like the stainless steel outer color, the noise level is minimal, which I like. The options for different cleaning levels are great. It does a good job at cleaning our dishes. My only negative comment is that it was new when the house was built in 2017. For the past three months it has been stopping repeatedly, multiple times, mid-cycle so that you have to repulse the start button multiple times to finish the cycle. It is barely three years old and seems to already be giving out which means we will have to replace it, probably soon.

We selected this microwave because it has a toaster and baking feature as our small kitchen would be better without a toaster oven taking up space. Turns out user must change accessories from glass to metal when using the toaster and baking feature. The space needed to store accessories rendered the space saving concept as useless. Also, the toasting is slow and does not quite equal what a toaster oven accomplishes. Also the baking/convection mode is so noisy, one cannot hear radio/tv. 30 minutes for a baked potato is a long time for excessive noise. We bought from Kitchen Solutions in the Bronx about May 2014.

I bought this Microwave JVM3160 on December 2016, after six month the handle door broke but it was replaced as part of the warranty. By January 2018 (no more Warranty) it began tripping the circuit breaker. I change the power source for a dedicate circuit only for the microwave 20 AMP. The microwave blew its own fuse. I replaced its fuse. Then it blew the 20 AMP circuit breaker. That was enough. This microwave went to the garbage after 1 year and 2 month of use.

I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.

GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 years old and is used approximately once daily for lightly soiled dishes, usually only half full since there’s only 2 of us in the house. On 12/28/2012, I ran the dishwasher on a normal cycle, no additional heat or heated drying and the cycle finished about 9pm. I did not open or unload the unit and went to bed. About midnight my wife smelled smoke and woke me up. We ran downstairs to find the dishwasher blazing hot and the smell of burning plastic coming from the dishwasher. I killed the circuit breaker and opened the dishwasher door. The whole first floor of the house smelled liked burned plastic and we had to open all the windows and doors in 28 degree winter weather to vent the smell. The bottom heating element had come on and stayed on! The entire bottom of the flatware basket was melted out and all the forks, knives and spoons were in the melted plastic goo in the bottom of the dishwasher. The wheels melted off the bottom wash rack and the lower wash arm melted and burned. Also, the plastic screen in the bottom of the dishwasher is twisted and distorted. Some dishwasher safe items like the glass coffee maker carafe with the plastic handle and rim are unusable since the high heat distorted the plastic parts. They were on the top rack. We feel fortunate that first, my wife smelled it and woke up. Second, the dishwasher tub is stainless steel and so it contained the heat and lastly, that our counter tops are granite since directly above the dishwasher, the counter was hot enough that you could not hold your hand on it comfortably. GE is coming today to evaluate the dishwasher and determine what, if anything, they will do. It is not under warranty, but as I told GE, it’s a safety concern. We dont want it fixed, we want a new one. Nobody expects a 4-5 year old top of the line dishwasher from a company like GE to be a fire hazard in their home. This dishwasher cost over $1,100.00 in 2008. My questions: why would the heat element come on at all given the settings? Second, why did it come on after the cycle ended and the indicator lights said clean? Third, why isnt there a high heat shut off switch that would have killed the power in a circumstance like this? And fourth, since I see other consumers with Cafe Dishwashers have had similar concerns, why isnt there a recall on this model? There are recalls on many other models it seems for heating element malfunctions. I believe that any action other than replacement, even after the warranty period, is irresponsible on the part of GE, but the cost of law suits and settlements maybe less than the cost of replacements or recalls. What of the potential cost of lost lives?

GLDT696 series dishwasher - I have put up with my GE appliances and their problems for years, but now I will throw in the towel. Our Contractor appliances were replaced 5 years ago when remodeling the kitchen. Ten years of no problems with cheap stuff replaced with Stainless Steel GE ovens, fridge, microwave and dishwasher. I will only mention the dishwasher in this posting. Bottom line... Wish I went with another manufacturer. The washer has a gasket that loves to fall out of place creating leaks or floods. The pump has failed after the one year warranty. The control board has been replaced twice and today it looks like there will be a third one. That is if I am stupid enough to hold on to this piece of junk. If I buy another manufacturers steel front dishwasher it will not match the other appliances. At this point I dont care. Unlikely to ever buy a GE appliance again.

I was very impressed by the look of the GE over-the-range microwave oven but my impressed state faded not too long after I began using the oven. My typical usage ranges from heating something for 20 seconds to soups for three to four minutes. Within the first month of purchase, the paint on the floor of the oven was peeling off, exposing the metal color. I was only wiping/drying out the oven with a soft cloth, never using an abrasive product or cloth, so the peeling paint was only due to moisture. I have now owned the oven for just over 14 months and not only is the floor nearly completely devoid of the white painted surface but I just had a quick fire when thawing frozen onion chips for 10 seconds. My previous, much less expensive microwave lasted nearly 7 years, so its a shame that a supposedly better model cannot match the longevity of the GE model. Looks aside, I would not recommend a GE microwave oven to anyone looking for a new or replacement microwave.

This washer was easy to install myself, and has worked perfectly. Stainless steel insides. Very happy. You put a pod in, turn it on, cleans great. We do not even have to use heating element. Dishes dry quickly on their own. 24-inch wide. Bought to fit the new kitchen cabinets. Nice brushed stainless outside. Cleans easy with towel and hot water. Silverware container picks up to take to storage areas. No problems at all.

My prior GE ref was 13 years old. New one, now four months old, has cut my electric bill by 40%, runs much more quietly. It is a 15.3 cu feet side-by-side; the top area of the refer side has a bulky light cover that interferes with what you can put on the top shelf. The pockets on the inside door of the freezer side are a bit too small. But, all things considered, it's a great unit and I'd probably buy it again, considering the price.

I recently purchased a GE Profile 1.9 microwave oven from Home Depot less than a year ago. Last week I went to remove something that I had cooked and went to close the door and it would not stay shut. I ended up getting some masking tape to try and tape it shut in order to keep the light from staying on and burning out until morning when I could get a better look at it, thinking that it had to be something small that could be taken care of without any problem. Hinge adjustment, something getting in the way that I couldnt see, etc, etc. Wrong! I have been over this door with a fine tooth comb and there is nothing that I can see that is preventing it from staying closed, not only that but according to everything that I have read, I am very lucky that I didnt get fried while trying to figure out if the latching mechanism was functioning correctly. I am not even going to go through the long drawn out process of dealing with GE over this due to the simple fact that I have been there done that with my dishwasher that showed up with the front panel dented a few years back from the factory and I ended up blaming the place that I had purchased it through instead of GE and have since found out by reading other complaints that this seems to be something that is not unusual when it comes to GE appliances. I spent over 1100.00 dollars on the dishwasher and they only replaced the panel instead of giving me a new one, and I have never been satisfied with the way that it operates, and it was a very long and drawn out process and I am just not willing to spend the time again on another one of their products. It is unfortunate that we have entered a time where customer satisfaction means nothing, and the days of caring about having repeat business from a satisfied customer are over. The prices continue to rise on the things that we have become to depend on and cant seem to live without, but the quality and workmanship have not only diminished but also present safety threats. I will never purchase another GE anything and I am looking forward to the day when we all have finally had enough of this and do something that makes these companies stand behind the products that they sell and quits ripping the consumer off. Its rampant across the board no matter what you buy, and there should be laws in place in order to keep it from happening. We have laws for everything else, why not have a couple that protect the consumer and their pocket books.

GE states they do not repair microwave ovens under warranty. Instead, they offer to reimburse you at MSRP for repurchasing the unit if you will show evidence you have ruined the units operational function. The interior bulb burned out in my unit, I disabled the unit, sent in pictures and receipt. They sent a coupon for about $30.00 less than MSRP and lied about the conditions of reimbursement. Brendia, the agent I spoke with, broke off email contact when I stated the unit was no longer available from the sellers on the GE seller list (including the seller I originally purchased from), and that the unit was only available at MSRP from the online sellers I could find. My microwave is inoperable and GE has not responded or offered to increase reimbursement to MSRP. I have not located a chain of command to whom I can report Brendias dishonest management of my case.

Our GE microwave is 20 years old and still works great! Still looks pretty good too!! We do have a small crack and the start button is worn, however, we use it several times daily. Would definitely buy this brand again.

I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.

Not even a year after purchase of new cafe series dishwasher, stainless lining rusting. Service called, GE tech agrees rusting of lining, GE warranty says not under warranty. Ive replaced screws that show signs of rust with aftermarket stainless screws. Cafe oven has had three front knobs just fall off - two were repaired under warranty and had to purchase extended warranty on third because it was more cost effective. Cafe Refrigerator had drain plate in back of unit completely rust away, tech knew what problem was before he stepped foot in my kitchen, he told us this was common. He caulked some sensor inside fridge box during service, I asked why, his response was its a design flaw and unit will operate better with this modification. Oh and redesign the ice dispenser, its tilted towards the back of the freezer and the ice is dispensed out the front.

I purchased all GE Profile & Café appliances when we remodeled our kitchen in 2012. The DW has never cleaned well. I have contacted GE through email several times and now I have to handwash all of the silverware and re-wash most of the dishes. At times, glasses and silverware come out worse than when they went in. We have checked the water temp, pipe size. We use recommended detergent and finish rinse. We had a service call from a reputable appliance repair person, we purchased the recommended citric acid and performed the recommended protocol. This thing stinks! GE recommended another service call. I had a 20+ year old KitchenAid prior to this and it worked like a champ! Never an issue. I am ready to toss it out and buy something else (but it wont match!). Any suggestions?!!

I just found the site for the review on 5/17. Ive had two GE Cafe microwaves model CVM2072SM3SS purchased at the same time for the two kitchens in the house. The microwave in the in-law suite lasted one year and I replaced it with a very economical one which has been fine for 3 years. The electrician could not repair it. The microwave in the main kitchen is 5 years old but it stopped working (same issue of frozen panel) after 4 years. In Nov. 2016, during Thanksgiving weekend, it froze and stopped working. I looked on YouTube and we cleaned the terminals in the panel using alcohol. That worked for 2 months. When it stopped again I tried the same remedy but it did not work. The panel lights up, but it will not respond to any commands. After 7 months of it being inoperable, I decided to either fix or replace it (while using a way cheaper GE from a friend).This is an abysmally poorly engineered VERY expensive microwave. The LED panel is a disgrace! Do not buy CAFE microwaves. Im out $1500+ (for two) plus the replacements, the aggravation, the ugly looking counter with the loaner from my friend. I am ready to bite the bullet and buy a microwave that fits the style of my kitchen. It wont be a CAFE! Although it is a set... Enough is enough. I give up.

This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!

First, as a new homeowner blessed with select builder-provided appliances, I never imagined I would be authoring this letter 4 months after closing on the new home. Your friggin’ microwave oven light mechanism truly sucks! I lost the two bulbs a week or so ago and purchased two more at the cost of approximately $10, even though a one-year warranty was stated. That was okay, as I was more interested in fixing the problem versus starting some long-range purchase interest. So, and this is the most aggravating aspect, I have the correct pins and life is ** good, and as I attempt to insert the first, the ** pin breaks off. Okay, so I reflect on the horrific engineering of the mechanism, and I softly” align the second of the two bulbs, and the ** pin breaks off again. ** is my predominant theme tonight. As well, believe me, I am going to inform Taylor-Morrison that their respective selection of your friggin’ lousy pieces of crap is corrupt and misguided. You suck, G.E.! I’m moving forward.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

Does not clean well nor dry well even on the more powerful cycles. I rinse off all the food and if anything is accidentally missed, it just gets baked on. Very disappointing. Also much of the upper rack item remain very wet at the end of the cycle. Drying issues: I use the most powerful drying cycle option but contents remain wet at the end of the cycle, especially plastics and top rack utensils. Not just damp, but large drops of water remain. Cleaning issues: Even when I use the heavy cycle, unless I remove all traces of food from the contents, the food remains and worse, now baked on. This model has a sanitized cycle so basically I use this dishwasher to sanitize only rather than clean, dry and sanitize. Completely unacceptable.

We purchased the GE Cafe series appliances back in mid-2016 (dishwasher, dual oven gas range and microwave). Over that time period we have had at least 10 repair claims. The dishwasher front door and seal have been replaced three times, has ruined my wood floors and baseboards. The gas range has had multiple issues, including broken lights, broken fan, and a manufacturers defect in the lower oven igniter which took our reseller and third-party warranty company three weeks to repair. The microwave oven had a plastic cover just break off one day - wasnt touched before - it just cracked off!Fortunately we purchased the units through Home Depot and purchased their extended warranty program. Unfortunately the warranty company doesnt replace units and wont include claims during the manufacturers 1-year warranty period in their lemon law policy. Ive repeatedly tried getting touch with the manufacturer, but they appear to be staying high-and-dry away from consumer grievances.GE doesnt stand behind their products. I dont think their resellers give a rip either. My advice - stay away from GE. If youre in the market for something Id look at LG. I have a refrigerator, washer and dryer from LG and have had zero issues in nearly 10 years of service. I have no idea if their reliability covers dishwashers, but Id certainly take a look.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.

It is a ten year old microwave and it works fine, looks dated and Ive never liked the start buttons location. We bought at the time of our kitchen remodel, good size and power for the money. Im sure newer models are just as good if not better.

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said you lose. A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

Have to rinse dishes clean before I put them in. Otherwise they will not get clean. Does as well as most other dishwashers- until you get into the very upper end ones. The racks are good size. The outside is nice looking.

I bought an above-the-counter GE microwave model JVM15405N155 and exactly after four years, it made a buzzing noise and just stopped. Now I knew why the dealer pushed the service contract so hard. I called GE service and the lady told me they cant troubleshoot the product over the phone. I should have never bought an American-made product, rather, American-sponsored as the product was made in Malaysia. Horrible service and never will buy one again. Where were the good old days when made in America was the Gold Standard?

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

I purchased the dishwasher in August. In September, two months later, it would not drain. GE sent a service tech out under warranty who found food particles stuck in the drain pump, removed them, put the dishwasher back together and went on his way. Since then, we have been basically rinsing the dishes clean before even putting them into the dishwasher as, obviously, this dishwasher cant handle much. I have also been keeping the drain filter screen spotless. Two months later, the drain is clogged again. GE sent a second tech out who said that the first tech should have repaired the dishwasher.The problem is that GE knows that the drain pump screen and the filter screens are inadequate and let food to pass through and block the pump. GE has redesigned the pump and the screens and filters and even added a filter to the design and we will get all these new parts installed for free and the dishwasher will then work as it should. Tech ordered the parts on 12/21. The service call was scheduled for tomorrow, 12/27. I got a call today from GE saying the parts had not been delivered. I know this because they are being shipped to my house and they have not arrived. GE called to reschedule the service call to January 6th, 2020--another week and a half away!!!! Clearly, this dishwasher is not working as it should and GE has a problem on their hands. I am now weighing my options as I sit on hold on GEs Customer Service line as I wait for someone to complain to. But as the dishwasher is still only a few months old, I am tempted to load it up and bring it back to the big box retailer from whom I purchased it and demand a refund. This is ridiculous!!!!

We purchased a kitchen full of GE Cafe appliances with our new home two years ago and yesterday the handle to the door came off in my hand. This is an $1100 microwave that is two years old. GE wants to sell me a new door for over $200. It just seems a little underhanded that we buy high-end appliances thinking we are getting a good product. My mother has a microwave the cost less than $100 at Walmart, its six or seven years old and has never had any issues! Show how much they can overcharge us for cheap merchandise and get away with it!

I own a GE over the stove Microwave that spontaneously turned on while I was sleeping. Once the unit was running for a bit, it caught on fire. It melted thru the glass plate before I woke up and was able to remove power from the unit and stop the fire. To GEs credit, they did send a tech out to our place. The tech never did anything to find out what caused the problem. Instead he was just looking to see if the unit was salvageable. He condemned the unit, and GEs solution was a $25 rebate on the next one of their products I would purchase.The liability GE would have been up for if I were not home would have been astronomical. This appliance put my property and the life of my family and neighbors in danger. GEs inaction on this problem shows that they have no concern for the safety of the consumers that use their products. The HR response has been appalling.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

We got the GE cafe series appliances with our house. We just completed 16 months in our new house and the microwave stopped working. We had to call the GE cafe person to troubleshoot the problem. He charged us $80 (without even touching the microwave) and said we will have to spend $450 more to fix it. This is such a horrible customer experience. I had a $40 microwave in my old apartment which lasted for 4 years without a single problem. I am definitely not paying $450 for a useless microwave. But now I am worried about remaining appliances I have from GE. I understand that you would say you cant do anything as the appliances are not in warranty anymore. But if you really care about your customers, you should start looking into this and fix it. I am very very disappointed and I am not letting this go. I expect someone from GE to help us to get this fixed. Thanks for your patience to read this outburst of a disappointed customer.

I work as a service tech for a major insurance company. I am a master tech, and master electrician. The company that I work for owns an apartment complex which is used to house company executives whose offices are located at other sites, but often come to the Chattanooga Site to work short term. I was called to repair an old dishwasher in one of the apartments. Upon looking at the existing dishwasher, I decided to replace with a new one. I received a new GE model GDF 510 PGD 1WW dishwasher on November 8, 2013. As usual I unpackaged the appliance and examined the exterior. Finding no visible damage, and with the help of a master plumber, I removed the old dishwasher, and installed the new one. After all the connections were made, I opened the door, removed all the packaging from the dishwasher, and found the upper spray arm lying in disarray in the bottom of the machine. Assuming that this was the way that the machine was packaged, I installed the spray arm, plugged the machine up and started the machine as the operations manual instructed. The machine would not work. The power lamp would burn solid for a few seconds and start flashing. I tried to start the machine a number of times while reading the instructions, and while my partner read the instructions aloud, but with no results. Finally, I used a screwdriver to hold the door switch closed, pressed the start button and the unit started. The catch mounted on the door would not make the door switch, mounted on the machine body. We tried to adjust the switch and the catch, but with no success.The dishwasher did not show any signs of exterior shipping damage, but for some reason the upper spray arm was off and lying in the bottom of the unit, I found a small piece of broken plastic and a screw in the bottom of the machine, and the door switch would not make. Outside that I have no complaints. I am not sure where this machine was assembled, but it certainly was not equal to the machine that we removed. Thanks GE for making my job harder. I will have to find another dishwasher Monday and replace the damaged one, and perhaps send this one back, but the replacement will certainly be another brand.

I have been trying to get this dishwasher to work since April. I have had it serviced 2x and yesterday the board was replaced. Soon after the dishwasher started to say the same thing again. Press start and the cycle is paused and will start in 3-2-1. it does not start but repeats and beeps over and over. I have done everything in my power to get this rectified. It will run out of warranty in October and I havent been able to use it. As a consumer I am demanding a usable product that I spent my hard earned money on. Here is the model CDT875P4N2W2. I will go to any lengths to get some attention in this matter and I hope Consumer Affairs can contact GE Corporate for me.Dr. David ** Lewes Delaware

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowes and after returning to the store to check a floor model, I discovered none of the models were plugged in so you cant check this out in the store. You only find out once the thing is installed. Lowes referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.

We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.

I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.

I purchased a GE dishwasher, stove and refrigerator in December 2012. All 3 appliances have broken, needed parts (which were also broken) and I still have appliances that arent working appropriately. The dishwasher door broke and it doesnt clean or dry well. The induction stove (the main burner) doesnt work and the replacement part was delivered to my house and that was delivered broken. The fan in the refrigerator broke and still remains broken. I have had nothing but headaches since the day the appliances were delivered. I would not recommend GE appliances.

First of all we loved our GE microwave / convection oven for several years. We used both cooking methods with much satisfaction. Two months ago, the microwave started turning ON when we opened the door of the unit. I know this much be dangerous? Also, when using the convection oven, the microwave also operates, and ruins whatever I am baking. HELP!

Slightly more than one year, I purchased a model GLD4404RCC dishwasher about which I have made complaints in the past, concerning poor washing performance and which you chose to ignore beyond attempting to tell me how to use it. Now, this Chinese-made piece of junk has begun to give different problems. Upon completion of the wash cycle, it starts to make a lot of noise and will not shut down. I must do this manually. Guess what? It has waited less than two weeks after the purchase date to do this, meaning it is out of warranty. We have just purchased a new home and will be needing new appliances such as dishwasher, refrigerator, washer and dryer, and a water heater. It will not be GE. I shall never purchase any more of GE products as the whole company stinks.

I thought there were food particles between the glass plate and the ring. When I took out the plate, I saw that the paint had bubbled and was peeling off the bottom of the microwave. Extremely unhappy with this. Ive had hand-me-down off brand microwaves that lasted much long than this GE and with NO PROBLEMS until they just rolled over and died. I have all GE appliances in my kitchen and have to say that Ill never buy GE again. Electric stove is a problem, dishwasher a problem. Refrigerator was a problem (when it was new! it was fixed and thankfully is still running well).

Bought new Spec house with all GE appliances (was charged extra). Dishwasher Model GDF510PSD1SS wasnt drying dishes, run time 3 to 4 1/2 hours. Opened door to stop it. Have to hand wash first, then place in dw. Service man said dishwasher working properly. All was wet, rinse aid constantly leaking. Tech replaced. Inside of dw gray color had milky white film on it, dishes, rubber gaskets around door. Tech poured citric acid sol. on filter. Next run, white film again. New Cuisinart pots, pans, lids, silverware & all, scratched and nicked in first wash. Found a piece heavy glass and screw in DW. Tech said someone forgot to put screw in panel and he didnt know where glass came from. Seven + tech visits, GE Consumer Relations refused my calls. Every 2 to 3 weeks, have to remove, clean filter, bottom screen, hand dry. One cycle works. White film was hard water buildup. A used dishwasher!! Bought water softener. Problems with R.O System & Refrigerator. NO More GE!

Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.

Needed to replace handle. Silver covering started to peel and actually got a splinter. Cheap plastic underneath covering. Called GE and while they did send out a replacement, I had to pay to have it installed. Instructions on internet were not helpful! Bill to replace was $142. Ouch. GE rep said they did not have prior complaints. I later Googled it and saw 1000 complaints!!!

I had to place a new order for a trim kit for my new microwave oven since the original one did not fit. I was told it would be 5 days when I placed the order, then it was backordered for 5 days, then 7 more days and now 3 more days. When will I receive the product that I have paid for 3 weeks ago?

I have a built in model that is now 9 yrs old and still operates as well as the day I bought it! I will definitely buy GE again. I have family members that have owned 2-3 microwaves to my one, that screams quality.

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

I bought a GE dishwasher model #GDF570SSJSS from Sears. It was delivered on Thursday, installed Friday (by myself and a daughter) and the first test run produced nasty, dirty dishes. It took 2 hours and 10 minutes for it to declare that the cycle was finished and the dishes were clean. Fortunately I did not opt for the drying cycle. Or else the nasty crud would have been baked on. I called GE service and they scheduled a Monday service call. Monday, a very nice man hooked the unit up to his computer and found nothing wrong. He then placed a plexiglass door on the unit so he could watch the cycle. He found that the connection to the upper arm was not attached. He snapped it into place and declared that it was fixed.While I watched through the plexiglass door I was appalled that the reason that the GE dishwashers are so quiet is that the washing spray is extremely gentle. The technician seemed very proud of how quiet the units are. I told him that I could get my dishes cleaner if I spread them on the lawn and used a water hose sprayer. He was not amused. I chatted with him and asked several questions and learned some interesting facts. The lower and upper spray arms and the top rain action do not all happen at once. First the lower arm sprays, the machine pauses, then the upper arm sprays, the machine pauses, then the top rain action happens. This cycles over and over until the machine thinks the dishes are clean. I asked why there wasnt a hurricane inside the unit scrubbing my dishes? He said that the motor is a DC motor, I asked how many volts, he said 12.After he left I filled the machine up with dishes I had saved over the weekend for the test. The machine ran for 2 hours + (I forgot to write down the start time). The end result was nasty, dirty dishes that I washed in the sink afterward. So the new dishwasher looks just like the old dishwasher but let me tell you, she is not happy at having the worthless piece of junk sitting nearby and doing nothing while she is sweating over a sink full of dishes. When Im not quite so angry in a few days I will have a conversation with Sears to try to resolve this.

Bought a GE microwave and arranged to have it installed. Kept it in sealed box for 3 days until installer appointment. Opened box to find a crease (dent) in door. I phoned in to the GE warranty depot and they informed me that I only had 48 hours to report and as such was out of luck. They indicated that it is clearly stated in the Appliance Manual under the warranty section. Too bad that the Manual was in the sealed box. No warning on the outside of the box. On top of that the individual that I spoke to at the Warranty Depot was very rude. No more GE Appliances for me. Be forewarned.

My GE Profile Spacesaver XL 1800 microwaves megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

I also have a GE Profile dishwasher with malfunctioning wheels. I read this site, and was comforted and enraged that I was not alone with my melting wheels. I sent GE customer service a note, explaining my problem. I also included a link to this site in my note. I explained that I was a loyal GE customer and that they should stand behind their products although my unit was no longer covered under warranty and did not qualify for the recall. GE responded to my e-mail with in 12 hours. They sent me a complete set of new wheels for my bottom rack free of charge, and sent out a technician to install them, again free of charge. They also e-mailed me to make sure I was happy and no longer had concerns. I am thrilled with my experience. Let me say that again I e-mailed GE and within 8 days (a holiday included), I had new wheels and a technician to install them at no charge.

Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please, help me to come up with a solution with the issues that have plagued me and my family since we purchased the dishwasher referenced below in the numerous e-mails and electronic correspondence! As I write this E-mail, the GE Assigned warranty repairman has the dishwasher in question torn apart and disassembled for the 3rd time in the last month and half (Please see included photos). A repair I was told was only going to be minutes to conduct has now lasted over 3 hours and caused me to miss a very important appointment. That time frame will go at least another hour if the repair is even possible? Not to mention that a dishwasher that has been used less than 25 times has once again been torn apart and reassembled. I dont care how well built they are, this in my mind affects their performance!The repairman from JK Appliance has spent at least 12 man hours of repair time on the dishwasher, made a half dozen calls to your tech support (check your records), and has never spent less than 4hrs here on a visit. Once again, I have to be here for those visits (time out of my day) plus the stress of watching a brand new $1600.00 dishwasher dismantled time after time! At what point does G.E. make a decision that the amount of money being spent to repair a defective machine is not worth it?? I have to believe that 12hrs of repair time plus an hour of travel time for three separate visits each way, has already added up to the price of a new/replacement dishwasher?The other two G.E. appliances (microwave/Gas Stove) purchased with our remodel last year have performed flawlessly and we are happy with them. However, the trouble with the dishwasher has soured us on ever considering G.E. again! I plan on sending this E-mail and attachments to every consumer/watchdog group (Consumer Affairs) that Im aware of and to the store (Lowes- Farmington N.M) that the appliance was purchased at. This is not meant to be a threat, Im just at my wits end as to how to get to the end of this long tortuous journey that a simple appliance has caused for me and my family. Yes, there are certainly more pressing problems in the world, but right now this is the one that is currently affecting my family and the happiness in our home!Please advise if there is another route that I need to go with this problem including any alternate points of contact (GEs Escalated Issues department). My phone number is ** and maybe a simple personal call of apology from someone at G.E. explaining what my alternatives are would be considered? Thanks for your time and consideration.

I like the electronic beepings that let you know your settings, and it can be changed to your preference. I inadvertently hit the settings button and turned off the beeping and I thought the microwave was failing after only 3 months, but I discovered my error, fixed it, and all is well.

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.