I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!

The flat, firm-press keypad for microwaves just seems dated. Often they get worn out. However, all in all, it does what a microwave is supposed to do and does so efficiently. It’s not the most attractive microwave though.

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

I like microwaves to a point. If my wife puts my dinner the refrigerator and I take it out and put it into the microwave if the dinner has let’s say pork chops, mashed potatoes, peas everything gets cooked except the mashed potatoes. They’re always cold and sometimes the peas will pop. There’s never a good medium for all foods at once and if you have any bread or biscuits you have to take it out after 15 seconds. The same goes with turkey cranberry stuffing and other things that go on the plate at Thanksgiving. Some stuff gets very hot. Some stuff stays cold.

Just two years old, the interior paint in my GE Microwave JES1072SHSS started to peel. I called customer service, then emailed, learned that the paint peeling posed no health problem, then, as a gesture of goodwill, given a $75 rebate. I foolishly bought yet the same microwave today (and will return it) as I read here on this site: not only is it unsafe to use a microwave with peeling paint, GE had a class action suit over this very issue and never took responsibility for the health risks to loyal consumers. So it gets returned this week. But PLEASE BEWARE. Gosh, I really bought the goodwill - hook, line and sinker! Then I read all the complaints here - about peeling paint.

Dishes on top shelf do not get clean, and Power Dry does not dry dishes. Technicians say nothing is wrong with the unit and customer service was a nightmare.

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.

Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.

Purchased a microwave 5 weeks ago. When cooking it smells like something is burning. GE would only issue a goodwill certificate. Now Im forced to buy another GE product. After taking the cover off its clear that one of the connectors actually melted. It bubbled up and turned black. Because of this and the fact that other reviewers had the same problem. I dont want to buy another GE product. I dont think its unreasonable to get a refund since its only been 5 weeks. If I have purchased at a different store with a longer return policy I would be able to just bring it back to the store. Apparently the quality of GE products has gone down. I would not recommend.

No issues yet. But only had for 6 months so time will tell. Read a lot of negative reviews but none here. Bought in Nov ‘18 from Home Depot. Delivered and installed on time. Replaced 13 yr old GE appliances that were still working.

We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these.

Started at the front rack hook. My wife stopped the microwave immediately, luckily she was right in front of it when it happened. This is a serious condition that could destroy a kitchen or even the house. I will call GE Consumer hotline tomorrow.

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. Its very dangerous for microwave exposure!

Entire inside is plastic crap. Dishwasher is very loud and takes a long time. Racks are ok but cheap feeling. If I was choosing, I wouldnt buy it. This GE was in new house. Overall feel is very cheap. Too much plastic. Very low end builder model. Steel inside or heavy plastic will take more beatings.

For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasnt even using the microwave at the time. I sent GE an email, didnt even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.

My husband and I replaced all the appliances in our new home 4 years ago with GE Profile double oven, cooktop and built in microwave. All the appliances are of poor quality and do not cook the way we are accustomed to. But the microwave has had a particularly bad history. Within one year, it completely quit working and we had to replace several fuses and a board. Over the past couple of months, the keypad continually quits working and we have to climb up on a stool, unplug the microwave to reset it. Only then will it work for us to heat something. However, the keypad does not accurately reflect the task we are trying to use. I have had many microwaves over the years and I have NEVER had to repair one before. This particular brand of microwave was produced in Malaysia in July 2008. Very, very poor quality. No resolve from GE or from Sears where we bought it. I am done with GE and with SEARS.

Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.

Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.

I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.

Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.

We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.

I bought a whole line of GE Monogram appliances for our home in late 2005. These appliances are not even seven years old and I have had the side-by-side fridge repaired several times with no true fix to the problem. They charged me to repair the tank in the fridge that the water line leads out from and into the freezer door. Another repair man said that was never the problem and that the seal on the freezer door is broken from inside the door (a common problem) and freezes up the water line, so no filtered water comes out. They wanted to charge me $800 for a new door with no guarantee that it won’t happen again!My cook-top downdraft has shorted out three times because of a faulty design issue. Water and moisture can get up under the switch, which shorts it out. There were three different repairs for the same issue. Last time the same service man repaired the problem and he was so careless. He got silicone all over the granite counters and switch, which he didnt check before leaving! I called him back to my house before he even got out of the neighborhood. Ultimately, he admitted he screwed up and ordered me yet another switch. Now, just today, my Monogram dishwasher started billowing black smoke. I called GE to find that the unit has been recalled for electrical shock and fires. They said I could have it repaired (if the service man deems it repairable) or it’s $400 towards a new unit. Is this company for real? How many consumers do they have to lose before they wake up? If I werent home my house could have burnt to the ground or, worse, one of our kids or us could have been severely hurt or worse. Do they not realize the liability they would have at that point if the worst would have happened? And they have two phone numbers and my address on file. Why on earth would they not contact me to tell me of the recall? Are they holding their breath and crossing their fingers that nothing too bad will happen? I have a Whirlpool fridge/freezer that is 18 years old and in my garage; nevertheless, it has never given me an ounce of trouble. I will never buy another GE appliance again and will tell anyone I know the same, including the several new home builders I work with. There are too many other companies out there that will back up their quality products. I have called into GE on my latest problems. And if I dont get satisfaction (i.e., brand new units), I have no issues contacting the attorney general. There are forms online that can be downloaded so a formal complaint can be filed. I urge anyone else to do the same.

Our microwave was manufactured in September 2010 and we purchased it in October 2010. It has been used a few times a week for reheating leftovers. I have owned secondhand microwaves and unknown brand microwaves, and they have been more reliable than the GE Profile. My husband and I invested in the Profile series when we remodeled our kitchen. After a lifetime of moving and living in homes with much to be desired kitchens, we decided to spend money to provide ourselves with a functional kitchen. If I had to do it all over again, I would have saved myself the trouble and purchased my appliances from another company.After having to call GE to send out a repair person 5 different times to work in our microwave oven, we are left with a nonworking microwave oven. It seems that a company that has made record profits from their faithful American fans could do the right thing and replace the microwave oven with something that works. Perhaps they do not have such a product. They have offered to let us buy a new one at a big discount, but they have not clarified what the percentage will be. The problem I have with this is that spending one more dollar on a product with no backing from the company it came from would be asking for more let down. I believe Ill have this lemon removed and quit before I take on any more consumer letdowns.

I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.

Ive used this GE model JES2051DN1BB (manufacturer date August 2008) microwave for ten years now and impressed that it is still working perfectly cause you dont see that much anymore. I usually prefer Maytag products cause my GE washer and dryer did not last for me, but this has seem to be different. Maybe GE should stick to making microwave ovens instead of anything else.

My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now its seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!

GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.

We purchased a GE Profile dishwasher because our old one was recalled for fire hazard and we were offered a rebate on a new one, and told there was no fix for the old one. On the new Profile dishwasher, the water inlet valve stuck open and flooded our home. Tech said we may as well have had a hose on full blast all night. Word to the wise, do not turn your dishwasher on and go to bed or leave the house! 7 1/2 hours later we woke to a completely flooded downstairs. When we were researching whether or not there were other complaints on that model dishwasher, we noticed there had been a recall for fire hazard ON THE NEW DISHWASHER! Since this is located right under our bed, we were fortunate though not happy about the flood! We have exceeded the 40K mark in damages and the assessments and estimates are still coming in. We will never own another GE product, though we recently purchased a stove with a double oven which is thus far wonderful. GE has also recently been purchased by Electrolux. We chose a Bosch for our new dishwasher.

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowes and after returning to the store to check a floor model, I discovered none of the models were plugged in so you cant check this out in the store. You only find out once the thing is installed. Lowes referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.

We have a GE Advantium Microwave. It is our second model (we moved and left the first one behind). It is spacious, has an intuitive menu system, cooks extremely well, also includes a convection oven feature that we use to great advantage. The nicest microwave weve ever used (and weve used plenty of them).

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe series approximately 6 months ago and after the first week, there were three separate, unrelated problems. I called GE repair and the serviceman came out and said he fixed all the problems. He did not. I contacted the store where I bought it, and after contacted GE directly was able to get a brand new one. After two months, problems started again. Once again the repairman came out. Long story short - 2 months, and three sick days later (on my part) dishwasher is still not cleaning dishes thoroughly. I contacted GE several more times and they sent me some dishwasher cleaner and offered me a discount on a new GE dishwasher.... I will never purchase another GE anything and advise everyone else to do the same!

This microwave is nearly 20 yrs old and is still working great. We replaced the handle but other than that it has been great. I would definitely recommend the GE brand as it has been very reliable. I give this product a great rating.

Called out GE service tech to diagnose my dishwasher which was not draining after the wash cycle ended. Was told it was the control board and it would be best to buy a new dishwasher. Purchased a control board online (was a GE original part for a lot less than the GE price) but it did not solve the problem. After researching the problem online, I found out that it could be the drain valve. Sure enough, bought one for $14, installed it myself and the dishwasher works like new. Called GE Service to try and get a refund for the service visit ($89), was told that I had 30 days to have the tech come back out at no charge. Tech never advised me of this policy and GE will not refund my money.

We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th unit. When cooking food, condensation forms and drips down the wall behind the microwave. GE replaced it with another, but it was a rebuilt unit which when operated caused sparks and smelled of something electronic burning inside. So another unit was ordered and delivered damaged. Now after a year, the 4th unit is once again causing condensation on the back wall. GE has no answer or explanation for this problem and really doesnt seem to care. This is just one of several problems weve had with GE appliances. We also had to go thru 3 refrigerators to get one that was not damaged from the factory. We will be trying to replace the microwave with a different model, but doubt if GE will work with us to get this resolved as their customer service has been no help at all. DO NOT BUY GE appliances.

I was very impressed by the look of the GE over-the-range microwave oven but my impressed state faded not too long after I began using the oven. My typical usage ranges from heating something for 20 seconds to soups for three to four minutes. Within the first month of purchase, the paint on the floor of the oven was peeling off, exposing the metal color. I was only wiping/drying out the oven with a soft cloth, never using an abrasive product or cloth, so the peeling paint was only due to moisture. I have now owned the oven for just over 14 months and not only is the floor nearly completely devoid of the white painted surface but I just had a quick fire when thawing frozen onion chips for 10 seconds. My previous, much less expensive microwave lasted nearly 7 years, so its a shame that a supposedly better model cannot match the longevity of the GE model. Looks aside, I would not recommend a GE microwave oven to anyone looking for a new or replacement microwave.

This review is related to the Monogram 2.2 Cu. Ft. Built-In Microwave Oven model #ZEB1227SLSS. The GE site: https://appliances.monogram.com/us/specs/ZEB1227SLSS indicates in two places that the built-in trim kit is included (and one place where it is listed as additional), yet GE has confirmed that in fact, the trim kit is an optional add-on with a $325 additional cost. Calls to GEs consumer line have been disappointing. Me: Your website says its included, and is in a section with other features that are in fact included but not additional fees; GE: We have confirmed that the trim kit costs extra. We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. But I cannot understand their reluctance to acknowledge this error on their site. Potential buyers, please beware of this issue.

Installed 07/06/2015 While I was asleep on 12/09/18 the oven appeared to start microwaving an empty oven on its own. When I came down 5 hours later the microwave had no power. I opened door and turntable had melted and glass had exploded. The ring under it was burnt and melted in one location. Top of cabinet on right side was hot. Then the internal circuit breaker restored itself and started some recovery process making odd noises sounded like the magnetron was trying to run since the top was getting hotter, after a minute the internal circuit breaker shut it down again. I then unplugged it. It appeared the magnetron started heating on its own and turntable did not rotate. All of the heat was concentrated at 12:00 edge of glass turntable. It also burnt the metal floor under that spot.

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

We have had our GE dishwasher model GDT580SMF5ES for only 1 year and a half. As I was closing the door the hooks that attached the outer shell/panel to the door broke. Unfortunately we didnt purchase extended warranty so this will not be covered. We have had two technicians from our home insurance coming in but we are not sure yet if the policy will cover the repair. I just cannot believe this is happening as we have barely used this dishwasher as it is only my husband and myself. All I can say is dont buy GE.

This washer was easy to install myself, and has worked perfectly. Stainless steel insides. Very happy. You put a pod in, turn it on, cleans great. We do not even have to use heating element. Dishes dry quickly on their own. 24-inch wide. Bought to fit the new kitchen cabinets. Nice brushed stainless outside. Cleans easy with towel and hot water. Silverware container picks up to take to storage areas. No problems at all.

About two years ago I moved into my condo and as a housewarming gift my sister gave me money to buy a microwave oven. I bought a GE over the range microwave. Well it quit over two months ago - really disappointed. I bought the next one but now after reading all these similar experiences I am sorry I bought the same problem.

Less than three years ago, I purchased a microwave oven wall unit to replace an existing unit. Due to the size of the built-in cabinet, I was limited in choices. The cost of the unit was $2400. A few months ago, the interior wall of the unit began rusting and the enamel is peeling. I contacted the customer service dept via e-mail on their site. I was asked to send pictures and then informed that I should stop using the unit immediately due to the danger of arcing. I was also told that because I did not purchase the extended warranty, the best that GE could offer me was a new unit for $800. I asked for names of warranty companies and was given one name and number but told there were others that also offered the same service. I called this company and they clearly told me that the peeling and chipping was a manufacturer’s defect and would not have been covered by an extended warranty had I purchased one from any company. Then I contacted the GE repair service center and spoke with them. The man who answered explained that this is a cosmetic problem and that there was no danger of the microwave arcing unless there was less food in the microwave than the size of the area that was chipping. I am very disappointed in the response of GE, the pressure placed on me to make a decision in 7 days or the offer would be withdrawn, and the fact that the service department and the consumer service (complaint) department gave me entirely different responses to the same information and problem. I will probably have my cabinet rebuilt to avoid having to replace this unit with another GE appliance. Who would pay $$1600 for the use of a microwave/oven unit for less than three years? Unfortunately, GE seems to be the only company that makes a unit that fits the existing cabinet in my kitchen. Disappointing to say the least.

Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.

I purchased the dishwasher in August. In September, two months later, it would not drain. GE sent a service tech out under warranty who found food particles stuck in the drain pump, removed them, put the dishwasher back together and went on his way. Since then, we have been basically rinsing the dishes clean before even putting them into the dishwasher as, obviously, this dishwasher cant handle much. I have also been keeping the drain filter screen spotless. Two months later, the drain is clogged again. GE sent a second tech out who said that the first tech should have repaired the dishwasher.The problem is that GE knows that the drain pump screen and the filter screens are inadequate and let food to pass through and block the pump. GE has redesigned the pump and the screens and filters and even added a filter to the design and we will get all these new parts installed for free and the dishwasher will then work as it should. Tech ordered the parts on 12/21. The service call was scheduled for tomorrow, 12/27. I got a call today from GE saying the parts had not been delivered. I know this because they are being shipped to my house and they have not arrived. GE called to reschedule the service call to January 6th, 2020--another week and a half away!!!! Clearly, this dishwasher is not working as it should and GE has a problem on their hands. I am now weighing my options as I sit on hold on GEs Customer Service line as I wait for someone to complain to. But as the dishwasher is still only a few months old, I am tempted to load it up and bring it back to the big box retailer from whom I purchased it and demand a refund. This is ridiculous!!!!

Have been trying to have repairs for new appliances less than year old since before May 20th. Have had cancelled appointments, service never showed, wrong parts etc. Went to consumer advocates for help, no help. Today my appointment was again cancelled and rescheduled to July 10th. About to have a stroke. Both ice makers dont work, yet I am not put ahead. Have to go back in line after GE cancels.Purchased microwave, double oven profile appliances, two dishwashers for which gasket fell off and dispenser for soap leaked, french door refrigerators, all stainless steel. I just got off phone with consumer advocates and again was told next date July 10th. And I do want an attorney to contact me. Thank you and I hope I get a response.

My GE dishwasher is just OK, I would say. It saves water and money. It is fairly efficient to load and pretty effective at washing on normal but many times I need to hand wash the big or hardened food off the dishes before loading, which feels like more work than should be necessary. Id rather not wash my dishes twice.

GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In this case, I am making an exception. This is without a doubt the very worst dishwasher I have EVER owned. I’m pleased with myself for buying the optional insurance when I bought the dishwasher from Home Depot. It has been repaired 6 times. It even had to have the main seal replaced. It flooded my kitchen and ruined my floor. My homeowners insurance sued GE. I think it worked fine for only 6 months...then it went downhill. It is extremely loud! It sounds like your dishes are being destroyed... No, I’m not exaggerating!I have NEVER had issues like this. I bought this GE as I really like the screen bottom so that large particles didn’t get caught up inside the pump etc... As I’m typing this, I have it set for Sani wash and the water isn’t hot at all, and it had standing clean water in the bottom when I opened it up this morning. I will also note, I rinse all my dishes before putting them in. I will never buy GE anything again.

I own a GE counter-top sensor microwave oven model #JES1451, which was only 2 years old. At 3:00AM, I woke to a room full of smoke and a burning plastic smell. I immediately rushed to the source which was my microwave oven. It was going by itself and the panel read sensor error with smoke billowing out of it and flames erupting. Luckily, I had a fire extinguisher handy. I had never had any problems with this microwave prior to this experience. I cringe at the thought of what could have happened to my home and my family sleeping upstairs if I hadnt been nearby.

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

Cleans ok but not sure if its detergent or dishwasher but never seems to get all dishes completely clean. It may leave a ring in my tea cup so sometimes Ill have to clean it slightly to make sure it comes off. Basic settings on mine, nothing special. Good for plates and some Pyrex cookware but it would be nice if I could put larger pots in it. Very basic white in color but it is over 10 years old.

My GE Adora microwave is about 6 years old and for the last year it has had an issue with moisture in-between the glass front door. It was streaky and now I have cloudy blotches. Called GE repair and it would cost close to $90 just for service call not including parts/labor. Think twice before purchasing this microwave. Not a happy consumer.

It could clean better without pre-cleaning. Its necessary to pre-clean heavily dirty items. Works ok if dishes are just moderately dirty. Could also be quite a bit quieter. However it is about 15 years old and still running but sometimes motor freezes up if not run often.

My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.

GE is a proven brand and its quality for reliability. When I was shopping for one I went with a known brand. Planning to upgrade my kitchen and will be shopping for a countertop microwave. The over-the-range microwave has stood up 15 years of use. Happy with purchase and performance. Will purchase GE brands in the future.

Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.

I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.

I have a 15 year old washer/dryer set that has worked consistently and it resides at a rental property. I purchased GE washer/dryer set for primary home 4 years ago and it's awesome. It's the level 1-2 steps above basic model and has enough settings to fit my needs (maybe more than I even use) such as pre-soaking, 4 settings for loads and much more. I would not purchase anything besides GE appliances. Very reliable and easy to interface with.

We have a GE built-in combination oven and microwave. The oven gets up to heat very quickly and bakes in less time than recipes call for baking. The microwave is an 1100 watt unit and performs equally well, and has for 29 years, Our cook top is a GE glass top unit, installed 11 years ago in a kitchen upgrade, performs equally well, though not quite as fast heating as our old gas unit but much cleaner and attractive. Have never required a service call on any of this equipment!

Im very pleased with this microwave. Size appearance and price were right on point. This has a built in turntable with presets that actually work! It is an easy to find product and available thru quite a few retailers.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.

I just dont know how to start to show how disappointed and upset Im about this Microwave. I know GE is good brand but this Microwave must be the worst. I bought this microwave between July or August in 2016. Unfortunately, I lost the receipt. I bought a cash at Home Depot in my area, because I bought it cash Home Depot unable to find a record of but they remembered I did buy there between that time. I know bought that time because I bought my house in July 20116. This microwave started giving problems since June 2017. When I call GE they told me, they cant help because I dont a receipt, and they told from their record, this microwave was purchase in January 2015, they didnt want to believe that I purchased it in 2016.They charged over $100 to have a technician to come, he has to order a part that cost as well over $100, when the part comes another technician came. It was the wrong part. He had to order another part. The technician came back and Microwave work for only 1 or 2 months and stop working. Its been very stressful with this Microwave. This microwave was the most expensive, I bought over $500-600. Even though from your record you said I bought it in 2015, it still unfair, no one expect to buy something that expensive and break down that fast. I dont what to do. Im just so frustrated about the whole situation. This microwave cost me about $ 1,000 now from price to repair, and yet still not working. I wish someone reply to me and help me, if no one help I never wish to buy a GE product. So Sad GE, I need HELP.

I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.

GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldnt heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Dont buy GE. They make junk! I just had to dispose of this piece of trash!

I have the GE Monogram series dishwasher. This machine has some great features. It lights up when the door is open. It is the quietest dishwasher I have ever owned. The only negative that I see is, it is slightly small on the inside.

This review is of a low end dishwasher with simple controls. It has a plastic tub. The racks seem poorly designed. Bowls are hard to fit in. It cleans competently if it has hot water when it starts and a high quality detergent. Its basic and does the job. Pretty quiet too.

A GE water heater was installed in our new home in 1962. As of today, November 2, 2014, we are pleased to let you know it is still in excellent working condition 52 years later... Way to go GE... The only update we changed lower element twice in 52 years!!!

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

Bought a new home. GE appliances came with our purchase so it was not our choice. Dishwasher leaked and ruined our wall. Service would not bring us a new dishwasher, they wanted to repair a brand new dishwasher that has multiple problems and damaged our new home. The service guy was such an ASS! Im in my late 30s and this guy was in his 50s and he was acting like one of the mean girls. The dirty looks he gave me! Wow. He said he fixed it, and Im actually running it now. We will see what happens. What junk! I know its going to leak again when we put the new wall in. Especially after reading these reviews!

I bought a brand new house and it came with the set of GE profile appliances in 10/2009. In November of this year, it came on for one minute on its own and then popped and indicated a circuit board failure. The inside of the microwave was extremely hot and there was obviously an electrical short. This could have burned down my house! My fiance replaced the circuit board at a cost of $125. I negotiated from the service department that supplied all my builders appliances. This week it happened again. This time, there was a cup of coffee in the microwave and it boiled in the minute before the microwave fried itself! I cant believe that GE still has this product on the market! Any product on the market! I have to replace this because I cant sleep thinking its going to catch my house on fire. Are there no ethics anywhere?

I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???

I purchased the GE Spacemaker over the range microwave in 2006. It lasted 5 years with little use. It was the magnetron. It seemed to work fine, but wouldnt heat food. GE gave me a hard time to have the part shipped to me and said I would need GE, who charged $99 for just a visit, to install. I will never buy GE again. Products dont last and GE doesnt care to keep customers.

Slow leak that caused E4 code to beep incessantly! Had a warranty repair person look at it... Turns out the new dishwasher has a faulty seam that in fact leaks! This is all fine until... one has to make numerous calls to the GE warranty line, which should be called a WARNING Line. The customer service rep was very rude and reprimanded us for not noticing the leak sooner, he seemed to not believe we had any issue... All because they could not find the service repair # that was submitted.Anyway, two weeks later we still wash our dishes and NO one has called us back from GE with any answers... SO FRUSTRATING! DO NOT BUY A GE PRODUCT whatever you do... This company has the worst customer service and warranty program. We make our daily call in hopes of being looked after one day... They keep telling us that a manager has to approve the replacement of this POC unit we spent $917 on!!! My business partner is about to purchase 20 GE dishwashers for his apartment block... I guarantee that his order will change after we chat this weekend! Thoroughly done with ALL GE products after this nightmare!

I was sitting on my couch and I heard something running. I walked into the kitchen and saw my GE Profile microwave was running. At first I doubted myself and thought maybe I did something and then I cleared it out and went and sat back down. It did it again and again several more time. This is very scary. It was running like someone had set it and it was getting hot inside. Im not sure what else to do. The last time I had the same type of problem and just bought a replacement microwave and now this one is doing the same.

My GE dishwasher model #GDF570ddF855 is the worst dishwasher Ive ever owned. I have had 4. Ive had this model for 6 months. This model is hard to turn or to figure out if it is turned on. Right now its locked up and Im following the direction to unlock but it wont unlock. So theres no real on/off button! There needs to be a control on the inside of door where you can turn the lock button. Im writing this so others wont buy this model as they will be thoroughly dissatisfied. Maybe all GE dishwashers are like this? This one sucks...

We had a GE dishwasher installed by the builder when the house we live in was built and it was one of the ones which were recalled as a fire hazard. We didnt really have any issues with it though, other than it was a bit noisy. With the credit offered, we decided to upgrade to a high end Profile model. The sound proofing is impressive and it was actually hard to tell the unit was on, but that is the only thing you can say that is good about the machine. As a dishwasher, it fails miserably and often items come out dirtier than when they went in. OK, weve struggled on with that for some time now but today, a nasty burnt plastic smell brought us both to the kitchen to investigate. Sure enough, the replacement for the fire hazard was the culprit. Obviously, it will need some serious repairs before it is safe to use once more. Looking through this and other sites, it seems this problem is rife and GE is reluctant to deal with the issues. Well I think that will be our last GE appliance. Thank you very much and rather than throw good money after bad, we will put the repair costs towards another machine ABGE.

A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.

The microwave is large enough for a whole chicken and operates at both a high speed and good efficiency. Most items can be timed within minutes of properly prepared meals.

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.

This is the second digital microwave I have owned. Both of them have been GE brand. There is nothing fancy about them but they are very Easy to use and get the job done. The first unit lasted about 15 years before it had to be replaced. It was used almost on a daily basis, so I feel I got my money’s worth from the unit!

I would not buy G.E. ever again! I remodeled our kitchen and have had more trouble with all the Appliances! They were all G.E. Frig, Microwave, Dishwasher and Stove and cooktop! Had to be serviced, all of them the first month!

I purchased a GE Profile dishwasher in June 2015. It was delivered dented.19 July it was replaced. The dishwasher worked for 3 months. Then it stopped working and the display panel had a LEAK DETECTED, DO NOT USE, notification. We contacted GE who could not find a GE repair technician to come and repair it in the entire BAY AREA. The dishwasher was bought at SEARS who refuses to take any responsibility.

The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.

I purchased a GE Smart water heater and installed in October 2004. I have not had any issue or problem. 50 gallon natural gas unit for 5 people. 40,000 BTU I am looking to replace before there is a problem and will certainly look at GE again, but these more recent reviews are a concern. The trouble is, these websites attract those who are dissatisfied and may give a biased view of a product.

I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.

We usually turn on the dishwasher in the night. Last month ours started smelling smoke in the morning 6:00 am. When checked, it was the dishwasher that melted couple of plastic cans and its own sprayer and other plastic parts (pictures speaks for itself). When checked with GE, this model was not under recall (there are other models with similar issues). They sent their technician, who confirmed that newer models has auto turnoff circuit. When I asked GE rep, both (level 1 and her manager) assured me that even though it shows its burnt from inside, it would have contained the fire inside, which I disagree. Even after seeing pics, their tech review and the whole incident, their engineers determined this is not a safety hazard to me or my family.

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

We have never had a problem with the microwave. Most of our use has been heating things up. There has been a few times that our granddaughter made something else. It is lightweight. Easy to clean. Not too large or small. Fits what we use it for perfectly. Doesnt take up much room. It heats perfectly. It has been a really good microwave.

We purchased all GE Profile appliances when we built our house 4 years ago. The dishwasher, for the second time, has turned itself on and melted everything inside and got smoke in the house before we discovered it. I am afraid to have it repaired for fear that it will happen again when we’re not home or asleep. There seems to be a lot of people having this problem, yet I do not qualify for any recall that I can find. I am disjointed in GE to say the least.