We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.

Updated on 12/30/2018: Again had GE up, said it was not the pump as they stated. Hired a plumber as they requested, pipe not blocked. Changed connections and now the machine has no power. Again have to call for repair. I am sure they will have to order a part or tell me to call an electrician. I am so done. Please beware. Do not buy. Still not been able to use my dishwasher going on 4 weeks and brand new.Original Review: Purchased from Home Depot. I have had it for only one month used 4 times. The water did not drain. Called GE Repair. Guy came down, couldn’t figure out what was going on, said it must be the pump or it could be blocked. He went downstairs, could not find the pipe. Been there since 69...said he is going to order part. Waited 1 week. Then he calls me an hour before he was to be here. Mind you I took off work to be there. He said, “Did you have plumber to come in to see if there is a blockage and he needs to show you where the connection is?” Are you kidding me. I told him I am handicapped and having company for Christmas and I need it. He said he can’t come until I hire a plumber as he can’t find the dishwasher connections. Are you kidding?I said, “Can you come and install the pump and if it doesn’t drain then I will call the plumber.” He said no as he can’t find the connection...I am going to put 150 to have a plumber come when I know it’s the pump not a blockage to have the plumber show me where the dishwasher is connected because the idiot can’t figure it out. I said I need it for Christmas. Nobody working until next Wednesday. Do not get a GE. Poor customer service and to break down a few weeks after purchasing is unacceptable. I had A Bosch for 6 years, never a problem. Plus the lower rack tracks already fell apart. I live by myself and does not get much use. I read the reviews and should have known. The only reason I purchased I needed the bisque color. BUYER BEWARE.

I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.

We built a new home and selected the GE appliances including dishwasher, fridge and microwave thinking they were good brand. NOT. Fridge fan replaced twice, dishwasher 6 issues already, replace seals twice, entire door changed, no water, not working inside, internal latch wont release the soap and now, no water again. Just waiting for the microwave to stop working. Their appliance are terrible, built with poor quality and all are lemons. Im calling tomorrow to get my dishwasher replaced after 6 repairs in a year. I would not recommend to anyone to purchase GE appliance, worst ever. Now, Im worried they will say Im out of warranty since its now past the 1-year, but the problems under warranty have never been fixed. One fix causes another. I have documents to show my purchase in my new homeowner file.

We bought a new house with GE microwave, oven and dishwasher. Our fridge doesnt give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you whats the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.

I purchased a dishwasher and it doesnt dry the dishes. It leaves the dishwasher and the dishes wet. I was told they have a fix. However, nothing has been done. If you want wet dishes, dont buy. They told me to raise my water temperature on my hot water tank and to run my sink water until it goes hot. They told me to buy Rinse Aid. Well, I did it all and it still doesnt dry. This is an energy saver appliance. Ha, ha, its because they are saving energy at our expense.

I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

This is what transpired on the with GE: I called GE Service because the Magnetron is defective. I had trouble talking to anyone because the Serial Number label on the unit is BLANK. Also, the unit is 9 years old. However, my owners manual reads additional nine-year limited warranty. The customer service rep said the additional warranty is 5 years and GE WILL NOT honor the GE printed manual I have. I was escalated to a supervisor and the first thing she asked for a Serial Number to schedule a service call. I said no, all I want is a new part and she responded cant do that and I cannot schedule a call without a serial number. Hello, the label is BLANK. We went back and forth, getting nowhere and I got angry (I hope can recover the call), she is an IDIOT!Well, opened up the unit and lo and behold it isnt a GE part. I got on eBay and purchased the DAEWOO part (the magnetron the microwave was built with) a lot cheaper and repaired the unit myself. Oh, she said you cant do that. Sounds like Big Brother is alive and well at GE. I dont expect a response since I have been dealt with by the most inhuman people at GE!

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

I purchased a GE Spacemaker Microwave model JVM 1750SP1SS from Best Buy in October of 2011. Just a few months after having the microwave, the handle came off. I called GE and they sent a technician and fixed it but it left scratches on the stainless steel. In addition, we have had problems with the turntable. Finally on March of 2013, the keypad went out. This of course is past the one-year warranty. I called GE and they told me that they could schedule a service call for $89.95 plus parts and labor. I told them that I could buy another microwave from another company for less than that would probably cost. This microwave was made in Malaysia. I would not recommend any GE appliances that are not made in the US.

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. Its very dangerous for microwave exposure!

Entire inside is plastic crap. Dishwasher is very loud and takes a long time. Racks are ok but cheap feeling. If I was choosing, I wouldnt buy it. This GE was in new house. Overall feel is very cheap. Too much plastic. Very low end builder model. Steel inside or heavy plastic will take more beatings.

Similar to another comment, we bought the entire suite. Dishwasher cycle screen gone after five uses. Oven temp needs adjusting. For the quality we were sold, this is extremely disappointing. Bought extended warranty, thank God, so will see if it was worth it.

Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.

Had to purchase new oven. General Electric appliances are JUNK.

No matter what it is whether it's a GE hot water heater, an iPhone, a car or a frozen TV dinner, you're going to find someone that had a bad experience. After a day of rain eight years after I put in my Home Depot GE hot water heater, the pilot was out. I don't know if it was wet in there or what but it took me 10 hours of repeated attempts and while I was searching online for answers and deals on replacing it, I kept trying. And tonight at 10:30 PM I didn't bugger about, I just held down the pilot for one minute, and then once the pilot remained lit on its own, as fast as I could I turned the thermostat to medium high and kaboom it lit up wonderfully. Maybe it dried out but I would not say that GE water heaters are a piece of Home Depot junk. As I said earlier I installed mine eight years ago and it has never had a problem and since tonight it restarted and I checked the tap and now have hot water. I suspect it will be fine but if I need a new one, eight years hasn't been a bad run. Just follow the instructions very carefully and repeat and repeat and repeat. Good luck.

I am rating my over the counter GE microwave model no. JVM3160RFSS. Ive had it for over 2 years and its still performing well. Pros: Solid feel, sturdy door mechanism, easy to clean interior, attractive design, fairly quiet, adequate lighting inside, reasonable price, fan works okay for moderate smoke, short reheating times for lighter fare, cooks frozen foods quickly. The integrity of the interior is good with no chipping or cracking. Cons: Fan is inadequate for heavy smoke if searing beef, hot and cold spots while reheating heavier foods such as mashed potatoes or casseroles, controls are hard to see in dim or moderate light. A suggestion to GE would be to make microwaves with optional backlit buttons to see at nighttime or in dim lighting. I like that GE manufactures most of their microwaves in the United States.

My dishwasher broke within warranty in April 2014. The warranty expired on April 29th, 2014. Every 2 weeks another part was ordered to the tune of 10 parts and 8 visits (unpaid work days for me). I have been in touch with consumer relations about this and I was told that this would go on forever until their techs deemed the dishwasher as unrepairable but as long as it is repairable, they will not exchange the machine. And now they are telling me (October) that I could have had another service provider fix it but I would have to pay for it because NOW it is out of warranty. I cant wait until I replace my GE refrigerator and my GE microwave because those are the last GE products that I will ever buy. I went out last month and bought another brand as I will never buy GE again. GE protocol I am told is what determines all that happened. I suggest you do the same. I am writing a long letter to GE just to get it off my chest. Nothing will be done because its another corporation all about the money!!!!

Purchased a new stainless steel 1200 watt General Electric Microwave in 2012. By 2013, the opening latch broke. They were willing to send the part as long as (I did the labor). I did the repair and put the machine back in service. At the end of 2014, an electrical storm occurred inside the unit with smoke and flames beginning within the control side of the unit. I unplugged it, let it cool, then later confirmed it was ruined. I tried consumer service again. They sent a repairman out to confirm the unit was not repairable. This time they called 2 days later and offered me a $20 coupon toward a new, retail GE microwave.Basically, they wasted my time. They should have just told me I was screwed and their units now only last 2 to 3 years, even if you buy a top end counter model. I waited at home 2 hours for this repairman to come by and several phone calls and would have more appreciated a quick answer, gotcha sucker! You bought a piece of crap GE product and youre screwed!

I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

It doesn’t do the best job of cleaning without rinsing first. Start button is difficult to operate and plastic membrane worn through. Both shelves began rusting within a few years. But no mechanical/electronic issues ever.

Weve had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owners manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owners manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00). My complaint about GE is that they do not give the homeowner information about replacing this oven light, but instead require you to pay for a service call. The irony is that the owners manual tells you how to access the filter by removing the plastic grill and thats how you also access the panel to replace the oven light bulb. They also tell you how to replace the light bulb that provides light to your range, so it cant be a safety issue about replacing light bulbs. Requiring the consumer to request a service call for $95 just to replace the oven light, when GE could have easily put the procedure in the owners manual, is a real consumer ripoff!

The microwave oven that I’ve been using works real well and it’s not that expensive. It’s also a convection oven at the same time. The only reason I didn’t give it a 5 is, I rarely give that high # to anything with rare exceptions.

I bought a Moffat washer and dryer, and the timer came out of place and burnt on the inside. The timer clips in and if push too hard it will fall out or break the clip. We have extended warranty on it and due the repairman came out twice. The warranty person said it cost more for the repairman than the dryer worth - theres no more warranty. I think the dryer should replace when the timer fell out of place. This dryer should be called back.

Bought at Lowes (GE Slate GDT655SMJES Dishwasher). Even bought the extended warranty. Leaked and buckled the floor while it was under GE warranty on December 12. Had to file with our homeowners insurance to get entire floor replaced, $1000 deductible, twice. They have been out 5 times and still not fixed. Now the new flooring is damaged from same leak. After nearly $5,000 of damages, not to mention the time we have spent you would think a new $700 dishwasher would be cheaper. We bought the refrigerator, double oven, convection stove and dishwasher, matching. At this point seriously considering buying a different brand of dishwasher even though it wont match the slate. Never will we buy GE again, they dont stand behind their product, disappointed in Lowes as well for passing the buck.

Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.

I had my original microwave for 20+ years. I replaced it in 2009 with a GE Model HVM1540DN188. Started beeping in middle of night a week ago, with message keyboard shorted service needed. I unplugged several times and it would start coming on by itself. I cannot believe they dont warranty their shoddy keyboards. I am very angry. I think they should stand by and replace their keyboards free of charge since they are fully aware they are making deficient product. This is scary to have an appliance just start beeping and say shorted... luckily I had my original wired in microwave replaced and put in a plug in or I would have flipped out if I could not unplug it. I got this along with the GE stove... so far the stove is not beeping...

It is very quiet and does an excellent job cleaning. I really like the new slate finish on the front panel. It has a stainless effect but does not show marks as well as SS and is very easy to clean. Great design, the top rack is adjustable and the use of internal space was well thought out. Very simple / uncluttered and I like the control mounted on the top door feature. Dont recall the model number. The washer was in the $650 price range which is sort of in the middle but has a SS tub. In my opinion the performance and features are no less than more expensive brands / models.

Update 4/14. GE finally conceded that the dishwasher is indeed broken last week, and set up a replacement unit to be delivered and installed. The company that delivered the new unit would not install it of course...why would they? So, we had to hire another place to install it. GE is supposed to reimburse us for the extra installation expense. Im glad it is finally resolved, but man, oh man...what a headache.

We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.

Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

I received a recall on my original wall oven with microwave unit, and was only going to receive financial help from GE, if I replaced it with the same unit model JTP90. The unit was only 3 years old at the time. I purchased the new model, which cost $1,200.00, and received a check from GE for $600.00 for the recall, which is already a rip off in my opinion. I had the new unit for 14 months, when the microwave stopped working completely, with no power whatsoever. I thought it had blown a fuse. I took it to the repair center, and they tell me the diode, capacitor, and fuse have all failed. $200 later, it can be fixed, but they have no idea why all three went out at the same time. I, however, do know, GE just makes junk! I will never purchase another GE appliance. Just a side note, my 3 year old dishwasher was also recalled, and it was $600 to replace it with the same model. They sent me a check for $300. It sounds like GE has a good thing going. Make a piece of junk and recall it a few years later, and only give the customer half of the cost to replace it, and only if they buy another GE product! Wow!

I bought a GE dishwasher model #GDF570SSJSS from Sears. It was delivered on Thursday, installed Friday (by myself and a daughter) and the first test run produced nasty, dirty dishes. It took 2 hours and 10 minutes for it to declare that the cycle was finished and the dishes were clean. Fortunately I did not opt for the drying cycle. Or else the nasty crud would have been baked on. I called GE service and they scheduled a Monday service call. Monday, a very nice man hooked the unit up to his computer and found nothing wrong. He then placed a plexiglass door on the unit so he could watch the cycle. He found that the connection to the upper arm was not attached. He snapped it into place and declared that it was fixed.While I watched through the plexiglass door I was appalled that the reason that the GE dishwashers are so quiet is that the washing spray is extremely gentle. The technician seemed very proud of how quiet the units are. I told him that I could get my dishes cleaner if I spread them on the lawn and used a water hose sprayer. He was not amused. I chatted with him and asked several questions and learned some interesting facts. The lower and upper spray arms and the top rain action do not all happen at once. First the lower arm sprays, the machine pauses, then the upper arm sprays, the machine pauses, then the top rain action happens. This cycles over and over until the machine thinks the dishes are clean. I asked why there wasnt a hurricane inside the unit scrubbing my dishes? He said that the motor is a DC motor, I asked how many volts, he said 12.After he left I filled the machine up with dishes I had saved over the weekend for the test. The machine ran for 2 hours + (I forgot to write down the start time). The end result was nasty, dirty dishes that I washed in the sink afterward. So the new dishwasher looks just like the old dishwasher but let me tell you, she is not happy at having the worthless piece of junk sitting nearby and doing nothing while she is sweating over a sink full of dishes. When Im not quite so angry in a few days I will have a conversation with Sears to try to resolve this.

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

Lousy and wont clean dishes. $1,000 down the drain.

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

I know this commonplace complaint, like thousands before me, will head straight into the wind because the world just works in this way: technical support and repairs works as a profit center for a corporation. My GE Profile microwave abruptly failed out of warranty after years of use. The cause was due to a wire burning up inside that had not been loosely connected, said the GE technician, so this was an issue of inadequate quality--not bad enough to cause the microwave to fail quickly but enough to cause failure over time.After taking the microwave out of the built-in cabinet, it only took the technician about 5-8 seconds to find and diagnose the problem, several minutes to get the right part (a wire) from the truck, and a couple of minutes to fix it. The labor charge was $121 for about 7 minutes of repair work, to be liberal with time. (This charge is separate from the charge to come to our home and diagnose the problem.) This prorates to over $1,000/hour for a basic wiring change, which I think is exorbitant. I understand that the technician is a highly trained individual, but this is already reflected in the high labor rate.According to GE, the cost to replace the built-in microwave, which came with a matching stainless steel frame would be $550 if we wanted the new microwave to match the frame at least (but not necessarily the oven, stove, etc.). This is the kind of cost you dont think about when you buy a new home built with matching appliances--well, I didnt. Companies like GE can rationalize all they want about all the overhead associated with servicing a repair call. I can certainly grant them some leeway, but in the end, charging an extra 8 times more an already high labor rate given the time needed to fix the problem is simply price gouging a consumer who has no good recourse. (This is why I pretty much avoid repairing anything, except for my car. Its almost never worth it.)I recently had an experience with an experienced plumber charging an hourly rate of $150, prorated by and rounded up to half-hour increments of work, regardless of difficulty of work. Repairing an appliance should work the same way, and my GE bill would have been halved. Because of such profiteering, I will not consider purchasing a GE appliance in the future. I pray that this microwave doesnt break down again in the coming years due to some other problem. It would be a lot less expensive to just buy a non-matching portable microwave then for $100-$150 than to keep up appearances.To be fair, the woman who fielded my service call was courteous and empathetic. Because the microwave apparently had an electrical burning problem, she previously waived the diagnosis fee. Otherwise, my simple repair would have run several hundred dollars, more than the cost of the microwave. However, she was unwilling to reduce the labor charge, so based on how strongly I felt ripped off, I give GE a star rating overall.

Our GE Dishwasher is about 22 months old and is now not starting. GEs customer care is a joke. All they want to do is send a repair person with a $110 fee just to come and the person making the appointment refused to tell what the labor rate would apply once they got there. They offered zero help as far as troubleshooting. I called a local repairman and was told he has had many similar issues with newer GE Dishwashers. We are throwing parts at the problem now trying to get it running. He also said repair assistance or troubleshooting from GE is very poor. Really not pleased having a less than 2 yr old major appliance not working. GE means JUNK to me.

GE Dishwasher model #GDF610PSJ5SS stopped working (would not even turn on) a little over 3 months. Because it was purchased over a year ago for a spec home we purchased, GE would not honor the warranty even though we had only purchased the home 3 months prior. Repair, if possible, most likely would be more than buying a new one. Recommend avoiding GE products. This is our 5th home, never had problem with other brands in previous homes!

My GE microwave is the Advantium version which’s heats to a 1000 degrees. In fact, today the 4th of July I will be using it instead of the BBQ. I have baked, broiled, heated and other things in this unit. This is my 2nd one over the years and I enjoy it immensely.

Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.

I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

I have had a fridge, a washer and a microwave oven from GE. I have been so disappointed in all three, but the microwave oven disappointed me the most. The door broke around the handle and the hinges, and was replaced shortly after buying it. Then it broke again and I replaced it myself. Then it broke again. This makes me not want to try another GE product. The fridge shelves all broke because they were plastic. The washer fell apart shortly after a year. It is just myself and my husband using them, so they should last for years. When you buy large item, you would like them to last a long while.

Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I purchased at Home Depot in Denver. Also purchased a 5 Year Extended Warranty that I assumed was through GEs Extended Warranty Opportunity. The dishwasher suddenly began leaking and ruined our hardwood floors (I know, wood floors in kitchen not good; tell that to the builder). I called GEs customer care number and basically talked to a scripted robot. You dont have a warranty through GE, its a third-part insurer such as Assurant, I was told. Not worth repairing, and the warranty expired a few months ago. I know parts wear out, but for heavens sake, cant they build a dishwasher that doesnt leak from the bottom, underneath the unit, where water will seep unbeknownst to people, eventually destroying the floor? Guess not. So, no more GE appliances EVER. PERIOD! Switched to Samsung, LG and Maytag. Now, gotta spend a couple grand ($2K+) to repair the hardwood floor.

We purchased the entire line of slate/GE/Adora appliances from Home Depot 11 months ago. The fridge has required a service call for a VERY loud freezer. The microwave is fine. The stove/oven is fine. The dishwasher is a GIGANTIC piece of junk! 4 service calls and its still clunking, tapping, grinding and just extremely loud. VERY DISAPPOINTED!! We can only run it at night because of all the racket. The layout of the sections for dishes makes it totally useless inside. It doesnt clean. Soap residue is everywhere. My old DW was quieter and more efficient. *Insert sad face here.*

We have a full size counter top GE microwave. It is about 3 years old and there have been no problems. Our last microwave was also a GE and it lasted about 15 years before it started to suffer from occasional electrical arcing inside, while in use. We simply stopped using it and after reviewing all models, chose to buy another GE and it has been great. We have an over the range micro at our summer home - a Frigidaire and not as good. Our research shows it will likely fail long before the GE.

We have a GE Advantium Microwave. It is our second model (we moved and left the first one behind). It is spacious, has an intuitive menu system, cooks extremely well, also includes a convection oven feature that we use to great advantage. The nicest microwave weve ever used (and weve used plenty of them).

I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It warms food quickly. Also, it cooks bacon really good. But the best feature is the steam cleaner that saves me time. It steams for about 2-3 minutes then all I do wipe the steam off and its clean.

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!

For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasnt even using the microwave at the time. I sent GE an email, didnt even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.

Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.

Purchased the cafe dishwasher in March. We are now on our second one as the first did not work and now this one does not work. It worked fine for the first couple of months and now it’s doing the same thing as the first one. Pump is on the fritz apparently. Truly disappointed. We owned the cafe dishwasher at our last house and loved it so we made sure that we purchased the same one when we bought our new house.

GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 25, I was heating water and the microwave started smoking and then failed. The entire apartment was filled with chemical smelling smoke. I have a parrot and had to get her out immediately as this type of smoke is highly toxic. I had to keep her out all night long.

We purchased the GE Cafe series appliances back in mid-2016 (dishwasher, dual oven gas range and microwave). Over that time period we have had at least 10 repair claims. The dishwasher front door and seal have been replaced three times, has ruined my wood floors and baseboards. The gas range has had multiple issues, including broken lights, broken fan, and a manufacturers defect in the lower oven igniter which took our reseller and third-party warranty company three weeks to repair. The microwave oven had a plastic cover just break off one day - wasnt touched before - it just cracked off!Fortunately we purchased the units through Home Depot and purchased their extended warranty program. Unfortunately the warranty company doesnt replace units and wont include claims during the manufacturers 1-year warranty period in their lemon law policy. Ive repeatedly tried getting touch with the manufacturer, but they appear to be staying high-and-dry away from consumer grievances.GE doesnt stand behind their products. I dont think their resellers give a rip either. My advice - stay away from GE. If youre in the market for something Id look at LG. I have a refrigerator, washer and dryer from LG and have had zero issues in nearly 10 years of service. I have no idea if their reliability covers dishwashers, but Id certainly take a look.

I purchased a GE over-the-range microwave in 2008. After 3 years, the magnetron went out and the microwave stopped heating. I called GE repair, and they told me it would cost over $300 to fix - close to the cost of a new microwave. Stupidly, I bought another GE microwave in August 2011, model JVM1750DP1BB. In the one year Ive had it, it has broken 4 times. One time, it was the magnetron (seems like a common problem). Another time it was the motherboard. Another time, it was a bad wiring problem. Each time, I called the GE repair service, and it takes 1-2 weeks to get an appointment. Twice, they cancelled my appointment on the day because they overbooked. Given that I had to take time off work for the appointments, this is a huge inconvenience. I have been waiting over this last time for an appointment, after they again cancelled my scheduled appointment. GE makes a terrible product, and their repair service is a joke. I bought GE because I wanted to Buy American, but they have completely turned me off. Think twice about buying GE! You will waste lots of time and money.

2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.

Our microwave came with the house so we didnt choose it. Ive had a bit of trouble with the rotating mechanism making knocking noises a few times which Ive been able to finesse by exploring troubleshooting online. Other than that its been dependable for 4 years.

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.

I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.Unfortunately, when they came, the said parts have not been delivered and I was given the lame excuse of systems failure; the request has not gone through their system. So the technician assured me that he will put in an overnight request for the said parts and the oven could be fixed within the week. He even gave me his work and cell number for me to call if I have any inquiries. But he never picks up or even returns my calls. So another service appointment was scheduled and parts were delivered, only to find out that it was the wrong parts, supposedly for another customer and for a different microwave model.Its really frustrating when people keep on reassuring that they are going to get it done, but has done nothing but lip service. Its been over a month and my microwave is still a broken microwave. I have learned my lesson and will never again in my life time purchase a GE appliance. PS: I should have listened to the Home Depot guy that sold me this microwave.

Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.

Two years ago, after owning a GE JVM1490 microwave-convection oven (over the stove) for three years, the door handle broke.Let me clarify that I worked for GE first as an engineer, later as manager, for 20 years including 6 in Major Appliances. I am ashamed of what I am reading how GE is treating customers today.I am perfectly capable of replacing the handle myself if I am provided the complete and correct assembly drawings and/or instructions. GE refused to provide me anything when I requested them. The scant drawings and instructions I found online are insufficient. As a matter of fact, the design is so poor that removing the internal bezel, which you must do to reach the handle fasteners, forces you to break the mounting tabs, requiring replacement of this part plus the handle. This was confirmed by the parts store I visited.However, even after removing the bezel, neither I nor another ex-GE appliance engineer could figure out the access to the fasteners. I have glued the handle three times using epoxy and Cyanoacrylate (super glue), but it has broken off a fourth time. I will figure out a way of fixing it before I pay GE close to $100 for both the handle and bezel. And if I replace the appliance, you can be sure it will not be GE.GE should be ashamed of the poor design and deplorable customer service they are giving now. How things have changed!My suggestion is that all with this problem post name and phone number of GE customer service personnel they spoke with.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From the moment I tried to use it there was a leaking water to the floor from the back wall. I contacted the store that referred me to GE stating that their role ended when we received the dishwasher (long story..). I called GE service and when they came the technician said needs seal mat and offered to repair (the dishwasher has been installed in the garage since the water that comes out flood the kitchen floor and we cant afford having the floor damaged). But I had no faith whatsoever in this dishwasher (I was told if the problem happen again and damage my floor they will only offer to repair the dishwasher and I have to go to the insurance to repair my floor) or GE and said I wanted my money back. They did not even offered a replacement. It is still a brand new machine, I never use it.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!

My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

Slow leak that caused E4 code to beep incessantly! Had a warranty repair person look at it... Turns out the new dishwasher has a faulty seam that in fact leaks! This is all fine until... one has to make numerous calls to the GE warranty line, which should be called a WARNING Line. The customer service rep was very rude and reprimanded us for not noticing the leak sooner, he seemed to not believe we had any issue... All because they could not find the service repair # that was submitted.Anyway, two weeks later we still wash our dishes and NO one has called us back from GE with any answers... SO FRUSTRATING! DO NOT BUY A GE PRODUCT whatever you do... This company has the worst customer service and warranty program. We make our daily call in hopes of being looked after one day... They keep telling us that a manager has to approve the replacement of this POC unit we spent $917 on!!! My business partner is about to purchase 20 GE dishwashers for his apartment block... I guarantee that his order will change after we chat this weekend! Thoroughly done with ALL GE products after this nightmare!

Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacific Sales San Jose. Since then, two service calls on this microwave which replaced one that did not work. New sensor on service call 10-10-11. Today is 3-6-12, strong electrical smell practically knocks you out. I unplugged the unit. We always purchase GE appliances. No more, very poor quality. We are upset.

I bought the microwave in 2005. It is an above the stove type microwave, black color. It has been a great microwave for all of these years and still keeps going. I would buy a GE again. It has been a solid microwave and all parts but the turntable are still functioning after all of these years.

I purchased this dishwasher on April 2018 and from the beginning was not working well. I called a technician about 2 months ago, came with the computer and told me it is working fine, but my dishes are never well cleaned. Anyway on Nov 27, 2018 the water started coming out from my tiles and I didnt understand why? I kept drying and it kept dripping. I was so worried and called a handyman. He told me it is the dishwasher dripping water. All my cabinets, my tiles are wet inside. I have called and report it and today a technician was coming to repair it (which I will not accept.) I want a peace of mind. I need a new working dishwasher. Today, the technician was supposed to call me before arriving and I was 5 minutes away and left. Now, your customer service reps are telling me to wait till Tuesday. I am having guests and my house is a mess, I have the dishwasher in the middle of my kitchen, everything is stinking to humidity and all happens because of this BAD PRODUCT. I want this trash to be exchange as soon as possible.

GE factory services uses rude, discriminatory, evasive, procrastinating and unethical business practices to limit customers from claiming warranty. We have a non functioning dishwasher which is under warranty. This came as part of the appliance package given to us by the builder (Hallmark Homes) when we bought the house in December 2017. When we contacted GE customer service to let them know that the dishwasher wont work, they gave us a date after 2 weeks for sending their service professional. After 2 weeks, their service professional came in and behaved in an extremely rude and racist manner shouting at the top of his voice for the inconvenience caused to him for coming to repair the appliance. After connecting his computer to the appliance, he said it was fixed and left without even checking if the appliance was working correctly. Even after repeated requests to check the functioning of the device before leaving, he threatened to be physically violent if we still pestered him to stay. After he left, we realized that the dishwasher wasnt fixed when we ran a wash cycle. We again contacted the customer service to let them know that the issue isnt fixed and requested them to expedite things to get it fixed. They said that we will get the next date for a service appointment again after two weeks and there is nothing they could do. After living the nightmare of washing dishes for more than a month, the same service professional came in again and repeating his similar rude, racist, unethical and threatening behavior left without fixing the issue. He said that GE appliance is not owned by GE anymore and hence nobody cared about what happens to the customers. He again passed the buck to the customer service and said I needed to take up this issue with them. In this whole back and fort, we are left devastated without having our dishwasher and living the nightmare for more than a month.

This is the second digital microwave I have owned. Both of them have been GE brand. There is nothing fancy about them but they are very Easy to use and get the job done. The first unit lasted about 15 years before it had to be replaced. It was used almost on a daily basis, so I feel I got my money’s worth from the unit!

I purchased the unit just over a year ago and it started beeping one night with error scroll speed and then key pad shorted. In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.

Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.

My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.

The dishwasher has had a long life and other than some of the inner pieces breaking, of which we have had to order parts and fix, It has been a good washer. The top rack has tons of room and it has the Stemware rack which is really nice. I wish it had a larger rack for silverware, which fills up fast. I like that can Open and add without having to reset. I LOVE the Simplicity of the Selections.

The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.

My husband and I enjoyed our 1980s White GE Microwave and Stove/oven. But, after 15-20 years with the same appliances, we finally saved up for upgrades and purchased a new Stainless Steel (mid-range priced) GE Microwave and stove/Oven. I cannot begin to describe our disappointment. The Microwave is above our Stove/oven. Our old microwave had two powerful lights underneath it - one on each side. This microwave provides one small, weak light that does no good any time of day. Why would GE go from two great lights to one middle useless one? Also, the faint white numbers on the front keypad of the microwave are barely visible during the day - forget about seeing this when the light is not perfect. I foolishly assumed these numbers would be backlit on a black background. Onto the Stove/oven. The temperature is not accurate but that is something we can deal with. After the oven is pre-heated, the assigned temperature stays on the display pad - NOT the actual time. Who cares about the temperature you set the oven to - dont we all need to know when to check or take out our food? Our last oven always showed the time. We did not join the Stainless Steel bandwagon 10-15 years ago when others did - which we thought would be good for GE to get some kinks out. I Guess we should have waited 10 more. Proper lighting on your Microwave and The time on your stove/oven while cooking are not too much to ask for when we just dropped at least 2-thousand dollars!!!!!

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

Its an older Hotpoint, and the layout is fairly roomy for a dishwasher of its size. The last apartment I was in had a comparably sized dishwasher that had too many shelving elements that got in the way of being able to just shove some dishes in there. Ive discovered with this dishwasher I need to stick to powdered detergent because the Hotpoint doesnt fully dissolve tablets. It does a fine job overall, though.

We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out of the box, had service guy come and control board was bad! Really brand new dishwasher, 2 weeks to get that fixed, now the soap dispenser door wont stay closed, order part, whats next? Contacted GE about it, waste of time, no quality control and they dont stand behind their product! Stay away from GE, last appliance for me!!!

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.

In 2008 I redid the entire kitchen and purchased all GE Profile stainless steel appliances thinking I was purchasing quality items. Well, it didnt take long before the dishwasher broke but it was fixed for free by GE under a recall. However, now the refrigerator has begun to leak under the right corner of the ice/water dispenser located on exterior of freezer door and the microwave touchpad has also failed as I need to press below the actual keys for it to work half the time. When I spoke with GE customer service they basically told me there was nothing they could do with the refrigerator, I would have to call a repairman and have it looked at or pay their $100 diagnosis fee.The microwave they told me had issues with that particular touchpad and had it broken within first 5 years they would have repaired it for free under their recall program. But since its 7 1/2 years old I would have to buy the touchpad which normally only lasts for 6 months to 1 year or buy a new GE microwave and they would offer a rebate. Im so unhappy with their customer service and poor reliability of their products that Ive passed on each offer as I dont want to contribute another penny to a company that in my opinion is unethical and has horrible reliability. 3 out of 4 of my fancy GE Profile stainless appliances have broken! Thats a 75% failure rate! No thanks, Ill buy elsewhere. No wonder they cant sell their appliance business and why the stock hasnt moved in years... Wake Up GE, do whats right for your customers!

Our first microwave lasted 15 years now this one 1.5 year. No help just buy a new one. Or pay 100 for their service call. 100’s of consumers with same exact problem and they just get away with it. Ridiculous.

We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!

We have not had any issues with our microwave. It is relatively easy to operate (how difficult can it be, right?). Overall, we are pleased with our microwave. The microwave was already installed when we purchased our home, so I cannot speak to whether or not it is worth the price.

New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I cooked a potato or frozen meal it would sound like it was going to explode. Condensation drips down behind my stove and the window and door to it get all steamed up. The fan clears the door & window but is very loud and intrusive even on low. Besides that I have never needed to use a fan when I use the microwave. GE repair came and said there was nothing wrong with it. But after thinking about it, came back the next day and took it apart. The tech called GE engineers and described to their amazement the way the inside was made. They said no way. So the tech took pictures and emailed them to GE. They reviewed it and said thats the way it is. I wouldnt stand for that and called them again and told them that the bottom of the micro gets scalding hot. At that they changed it out.... for another one with the same problem. The wall behind the stove is getting ruined from vapor dripping and all the same problems exist. They will be coming again and I am going to insist they take back their junker and let me buy a safe microwave of another brand even though my other appliances match. I am sorry now that I bought my GE stove and refrigerator now because they match the micro.

Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a GE induction cooktop. While it is indeed pricey, the joy of cooking is not overstated here. The quick heat up, the ease of controlling the heat more precisely, and the easy clean up makes this unit well worth it. I love it!