I just found the site for the review on 5/17. Ive had two GE Cafe microwaves model CVM2072SM3SS purchased at the same time for the two kitchens in the house. The microwave in the in-law suite lasted one year and I replaced it with a very economical one which has been fine for 3 years. The electrician could not repair it. The microwave in the main kitchen is 5 years old but it stopped working (same issue of frozen panel) after 4 years. In Nov. 2016, during Thanksgiving weekend, it froze and stopped working. I looked on YouTube and we cleaned the terminals in the panel using alcohol. That worked for 2 months. When it stopped again I tried the same remedy but it did not work. The panel lights up, but it will not respond to any commands. After 7 months of it being inoperable, I decided to either fix or replace it (while using a way cheaper GE from a friend).This is an abysmally poorly engineered VERY expensive microwave. The LED panel is a disgrace! Do not buy CAFE microwaves. Im out $1500+ (for two) plus the replacements, the aggravation, the ugly looking counter with the loaner from my friend. I am ready to bite the bullet and buy a microwave that fits the style of my kitchen. It wont be a CAFE! Although it is a set... Enough is enough. I give up.

I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there’s no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.

Microwave oven 2008 - The food doesnt go around anymore. The glass insert does not turn. What can I do?

First impression was good but then went use it and found the basket was shallow. This was not a cheap one and was very quiet when running but multi loads have to be run. Overall the looks are good and the mechanics all are holding up fine. The smaller inside is the killer for me.

A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.

I bought this replacement dishwasher based on its energy efficiency rating and recommendation of the salesman. Worst dishwasher I have ever had by far (in 27 years)! Salesman didnt know it doesnt have a water heater. It worked so poorly I had a company repairman to look at the dishwasher within a week of delivery. He recommended we run the sink water until boiling before turning it on, always use normal power, steam and boost settings. The cutlery is still often dirty - you have to scrub all food off the cutlery and rinse until clean before putting it into the dishwasher. A year later, the dishwasher is not nearly as quiet and a cycle takes 4 hours. Because of the design, this machine loads quite a bit less than my old dishwasher. Overall, I am sure this dishwasher uses way more energy and I use more cycles per week. I wouldnt take this dishwasher if they were giving them away for free!

I purchased the unit just over a year ago and it started beeping one night with error scroll speed and then key pad shorted. In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.

I bought this JVM1540SN1SS microwave just two years ago. From past five months, certain keys stopped working. Then today, it gives me error service may be required - keyboard shorted. Microwave is unusable at this point and out of warranty. But my previous microwaves worked for decade without any issues. This one broke in about 1.5 years. These microwaves are of bad quality. I think GE should recall these microwaves and get it fixed free of cost for consumers.

We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.

It doesn’t do the best job of cleaning without rinsing first. Start button is difficult to operate and plastic membrane worn through. Both shelves began rusting within a few years. But no mechanical/electronic issues ever.

Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.

My GE Profile Dishwasher was serviced 2 years ago for a faulty electronic control pad. It made starting the dishwasher a complete gamble, you never knew when it would actually turn on. I paid a couple hundred dollars to fix this problem 2 years ago and of course it has stopped working once again. So frustrating! GE decides to replace one bad part for another bad part. I then asked for the service call to be covered since it was obviously the same problem but they refused. So, GE am I to keep paying $89 for service fees so that you can keep replacing one faulty part for another? STAND BY YOUR PRODUCT!

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.

I have a GE over the range microwave oven purchased in 2011. 4 years old, hardly out of its service life. In 2013, while heating up my lunch, I heard a loud buzzing and popping noise. The plastic hooks that hold up a metal tray (yes, the unit comes with a metal tray) in the microwave oven caught fire. I called GE and demanded they repair the unit, they said they were not responsible since it was out of the warranty period. Having experience in the insurance industry, I reminded them about product liability, if this is a common occurrence, there would be potential liability issues for GE. The service tech said they would send someone out free of charge to repair the unit. He replaced the two hooks that fried and said they were no longer responsible for unit. Today, 01/28/15, we just had it happen again. One more hook caught fire. Hey GE, do you really think I will buy any kind of appliance from you again when you make a defective product and dont stand behind it? I will not. I would recommend people do your research carefully when buying a microwave oven, especially one from GE. I would recommend anyone do research when buying any kind of GE product since, in my opinion, they clearly do not care about their customers.

Just purchased a home with GE Appliances. Dishwasher suddenly wont start and showing 1H code. Nothing in the user manual that explains what this means. Called customer support. After they requested unnecessary personal information (like email address, physical address, etc.), I was finally able to ask what this code meant. She went straight to, We are unable to provide that information over the phone. We have to send one of our service technicians out to your home. She refused to tell me what the code meant, and instantly wanted to charge me for tech visit. I hung up. Then I googled it, and found out right away that it meant the start was paused/delayed for 1 hour. I had hit the delay button by mistake. This was not specified in the manual under Delay Start, nor was customer support trained or willing to provide the answer to such a simple question. GE Support is just a Scam.

I bought the GE microwave from a GE dealer. We were very impressed that it is also a convection oven. It bakes, microwaves and even toasts bread. The oven had not disappointed us any way. I would recommend it to anyone in the market for a microwave.

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

We have had multiple service calls where the tech explains immediately that he knows what the problem is, where there is a very loud buzzing noise as if you were going to be shocked by the microwave if you touch it while it is running. Now after fixing this problem multiple times, having the display burn out, etc. tonight we find out the microwave is actually turning ON when you open the door! This is a severe safety hazard! The interlock is doing exactly the opposite of what it is supposed to do!

We had to replace our dishwasher a few months ago and we got a GE Dishwasher and we could not be happier. This unit cleans so much better and seems to take a lot less time to do a full load. I would recommend GE to my family and friends.

Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.

I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old. I loved using this microwave until the touchscreen cracked under normal usage. Has anyone else had this problem?

Wow, Donna from NJ, I could have written your dishwasher report! But since I didnt, I have never been so disappointed in an appliance purchase as my new GE dishwasher! Not only are some of the dishes & silverware coming out more dirty than they went in, it takes a ridiculously long time for a cycle. And if there are more than a couple of tablespoons of water on the door, it will pee out onto the floor when the door is closed! Not to mention that there is junk stuck to the floor just inside dishwasher, under the door, after the cycle has run! Yet the worst part is how dirty dishes are after even a Sani Wash cycle! Sometimes, the detergent lid is still closed. Sometimes its open, but the detergent is still there. Even then, dishes may be cleaner in appearance that time, than when the detergent is gone. A water glass, may have gritty stuff - not just detergent stuck and hiding down inside, or more obvious all over inside the glass. I have spent the past year experimenting with various things: detergents, amounts of detergents, arrangements of dishes, heat of water, pressure of water, rinsing dishes before cycle, etc. Glass and pottery normally fare better than plastics, but again the plastic may have started cleaner than they come out! The dealer has been out three times, finding nothing obvious the DW itself, nor anything I have done wrong. He has been told there is a kit that would fix the performance problem, but he cant purchase it, nor can his distributor. I have been told the length of cycle is because our government regulates the amount of water used. So my question is, then its okay to use more electricity?! Its totally embarrassing to serve someone a drink in a glass that is found not clean near the end of the drink! And I, too, have an old 12-years-dishwasher that still works! It was even a cheaper brand. I never had to think where pieces were arranged in that dishwasher. I just thought, in my newly built house, I should have new appliances!

GE continually shows us why they are failing as a company. In just this last year I have replaced a less than 5 year old GE microwave, three separates parts to my GE monogram refrigerator, and now this one and a half year old dishwasher. The only appliance that GE makes that hasnt broken is the stove/oven that is over 10 years old and shows no signs of weakening.I purchased the upgraded stainless steel model that contained all the bells and whistles. It lasted 1 year and 3 months before the entire control panel stopped working. We utilized the dishwasher about once a week or once every two weeks in a two person household. Hardly a rough environment for a 700$ appliance. The repair costs was quoted for 99$ just to have GE look at it. The control panel was 140$, plus additional labor. This amounts to over 280$ to repair a year old product. I advise buying LG or Bosch.

I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.

Enamel curdles and becomes unattached from the ceilings of the interior of the microwave. Family member purchased 3-yr. newer model and the same thing happened. Theirs makes a terrible noise while cooking! Inferior product - inferior, unreliable materials!!! No accountability or sign of improvement! I will never buy a GE product again.

I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!

I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...

We recently purchased our second dishwasher in 16+ years (the other one (a Kenmore) is still running fabulously but staying with the sale of our former home - however I am tempted to swap it out with this new one from GE). This beautiful inside and out dishwasher has a couple main flaws that has me wanting my old dishwasher back. The buttons on the front are super sensitive, causing it to come on countless times a day as we get items out of cabinet above. This is not something we thought about. Our old one had the controls on the front but they were under plastic that you pushed... not actual buttons like this one.The second issue is minor. The rack on the bottom is set up very wide on one side and our dinner plates are smaller than some and they do not sit firmly in between the tines. The spacing is great for larger plates or serving items but not for medium size plates. We use a lot of bowls so the other side with closer together tines is always full. Like I said just a minor flaw. Lastly, the unit puts off a high-pitched sound during certain parts of the cycle. It is not really loud but it is bothersome if we are still in the kitchen when it is running.

I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.

Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!

Purchased GE Profile dishwasher model PDT750SSF2SS, received three weeks ago. Within 17 days, door developed issue where it would not open fully. GE contacted, company not too responsive, miscue with technician, failure to reschedule, unknown when it will get fixed. Purchased as a complete set (dishwasher, range/oven, refrigerator, microwave). Does not say much about GE quality or service. Would not purchase again.

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.I called GE Consumer Relation today and they will not address this issue free of charge. I will not purchase another GE product because GE dont stand behind their products.

The microwave is easy to use, performs as expected, and does not need an engineering degree or magic wand to do its job.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!

The way you put bowls in this model doesnt allow for cleaning them completely. You must wash the bowls AFTER cleaning them in dishwasher. Waste of time & money. Capacity smaller, noise louder. Not good value.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

GE Dishwasher Model GLD7400R10BB - Remodeled my kitchen about 2 1/2 years ago and replaced all my appliances with GE appliances. I noticed that every now and then my dishwasher wasnt starting or running through a full cycle. I had called the GE repairman because my microwave was not heating up and asked him to take a look at my dishwasher as well. After hearing it was going to cost me $500.00 to fix my still under warranty microwave and the control board was no good and very expensive to replace because my one year warranty had past on my dishwasher, I will never invest in the money hog GE ever again! WARNING... DO NOT BUY GE!

2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.

Our brand new GE Profile dishwasher wasnt cleaning dishes (even after rinsing them before stacking them in the dishwasher). GE technician came several times and lectured me how I need to open hot water faucet before turning on the dishwasher, about how I should stack the dishes in the dishwasher, etc... all bogus talk. Our builder was kind enough to replace the dishwasher because he saw how frustrating it was to deal with GE service. The new GE Profile (i.e. replaced by builder) works without opening hot water faucet, or washing the dishes or stacking them in any particular manner. In summary, I wouldnt recommend GE Products because GE service is HORRIBLE and their products arent that great. I have GE Profile all over my kitchen. Within the first year, my microwave, dishwasher and built-in fridge broke down!!!

GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!

I just moved into a senior Community and the GE Dishwasher was already here. I moved from a condo that also came with a dishwasher, a GE, new. It was builder grade and I hated it. But I am really enjoying my GE in my apartment! This one cleans very well and is quiet. I like it a lot.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

We purchased a GE dishwasher model GDF 510 in December 2012. We have had three service calls with a fourth one recommended. The first complaint was that dishes were not dry at the end of the cycle. After service calls to replace a faulty heater and install two computer upgrades, the silverware still is not dry. Finally after about 45 minutes into the cycle, it leaks onto the floor. GEs answer is to send another service technician. No thank you! They can have their dishwasher back.

I purchased 9k total for all GE appliances, their dishwashers are flat junk, the bright side is I made a friend with their repairman ha aha ah true story!!! Dont buy, lot of other better choices and lots more reliable. P.S. Customer support terrible.

Our GE dishwasher cost $1,000. Reasons for not buying GE. 1. DOES NOT CLEAN DISHES. 2. Latch doesnt catch. 3. Rubber strip comes out. 4. GE customer service is useless. 5. Interior valve broke. Everyone w/ this model has same problems.

I purchased a GE microwave just a year ago. Ive had a few problems with it like the round glass plate that you cook food on cracking in half twice when the microwave wasnt even in use, and the control panel going stupid... requiring me to unplug it to get it back on track. The worst part is I purchased an entire kitchen work of GE appliances at the same time and Ive already had two service visits on the dishwasher.GE customer service is the worst! When I call they just keep repeating themselves and they never listen to what Im telling them. Today was the worst yet... I got this woman on the phone and she just kept telling me the microwave was not in warranty any longer as of last month. She also told me she only has two appliances listed on my account (no range or refrigerator) when they were registered at the same time as the other appliances and they have sold me filters for the refrigerator several times. All I can tell people is if you are considering buying GE appliances... DONT! They SUCK!

I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.

I purchased a GE microwave from PC Richard and Son in 2011. The microwave is mounted above the oven. On March 13, 2013, the microwave (model JVM1750DP1WW) sparked a fire inside while my daughter cooked a waffle. After I contacted GE via email, the case manager (Misty) sent a technician to my home to inspect the microwave. This was free of charge. The technician claimed the microwave was able to be repaired and he needed to order touch up paint and a few parts. I was shocked that the tech claimed this was a simple repair and able to be fixed. I said, You need touch up paint? This is going to look horrible. How safe can this be after having a fire inside? He claimed it will look good and I would not notice the paint. I spent $411.00 on this microwave less than 2 years ago. I dont think I should have it fixed and touched up with paint to cover burn marks. The microwave went on fire. I dont want it fixed. Its not safe and should be scraped for safety regulations, not repaired and touched up inside with paint. The tech ordered a few parts and I immediately called the case manager Misty to stress to her my numerous concerns on the actions of the technician. I made clear that I was not satisfied with my microwave being fixed and painted when it went on fire, but would like a replacement. I told her I could understand fixing it if it was a broken part or electronic device, but not a fire. She agreed that she also would not like to have a fixed microwave in her home, but that GE can sell me one at a lower price of $150.00. Really, do they need the money that bad that they cant stand behind a dissatisfied consumer when their product went on fire? This could have been so much worse. Lucky my daughter was in the next room. She smelled, heard the fire and stopped the microwave. I paid the $150 just so I can have a working, new, safer microwave in my kitchen. But this is crazy and not good business ethic on GEs behalf. This should be set as a recall, not a repair. I contacted the service manager again stressing my complaint and feelings about paying this fee for a new microwave. She said again that if the technician says the microwave can be fixed, then theyll listen to the technician and fix the item. Well this seems a little one sided since the technician works for GE. No brainier. What do you think he is going to say?

Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher installed. This machine has NEVER worked right. Issues: 1. The detergent cup that closes, consistently gets stuck shut, hence only half of the detergent gets dispensed and a second cycle is usually needed to get the dishes cleaner. 2. Dishes are never really clean. Theres always at least one dish that has something left over on it, but its usually multiple dishes. 3. Lower rack started rusting out after 3 years of very light use (used approx 3-4 times a month). Loud. Louder than my washing machine. 4. Replacement parts are ridiculously expensive. A new lower rack is approx $100. My condo also came with a GE refrigerator. It too is junk. Never again...

The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.

I own a GE over the stove Microwave that spontaneously turned on while I was sleeping. Once the unit was running for a bit, it caught on fire. It melted thru the glass plate before I woke up and was able to remove power from the unit and stop the fire. To GEs credit, they did send a tech out to our place. The tech never did anything to find out what caused the problem. Instead he was just looking to see if the unit was salvageable. He condemned the unit, and GEs solution was a $25 rebate on the next one of their products I would purchase.The liability GE would have been up for if I were not home would have been astronomical. This appliance put my property and the life of my family and neighbors in danger. GEs inaction on this problem shows that they have no concern for the safety of the consumers that use their products. The HR response has been appalling.

I like microwaves to a point. If my wife puts my dinner the refrigerator and I take it out and put it into the microwave if the dinner has let’s say pork chops, mashed potatoes, peas everything gets cooked except the mashed potatoes. They’re always cold and sometimes the peas will pop. There’s never a good medium for all foods at once and if you have any bread or biscuits you have to take it out after 15 seconds. The same goes with turkey cranberry stuffing and other things that go on the plate at Thanksgiving. Some stuff gets very hot. Some stuff stays cold.

About two years ago I moved into my condo and as a housewarming gift my sister gave me money to buy a microwave oven. I bought a GE over the range microwave. Well it quit over two months ago - really disappointed. I bought the next one but now after reading all these similar experiences I am sorry I bought the same problem.

Our microwave was manufactured in September 2010 and we purchased it in October 2010. It has been used a few times a week for reheating leftovers. I have owned secondhand microwaves and unknown brand microwaves, and they have been more reliable than the GE Profile. My husband and I invested in the Profile series when we remodeled our kitchen. After a lifetime of moving and living in homes with much to be desired kitchens, we decided to spend money to provide ourselves with a functional kitchen. If I had to do it all over again, I would have saved myself the trouble and purchased my appliances from another company.After having to call GE to send out a repair person 5 different times to work in our microwave oven, we are left with a nonworking microwave oven. It seems that a company that has made record profits from their faithful American fans could do the right thing and replace the microwave oven with something that works. Perhaps they do not have such a product. They have offered to let us buy a new one at a big discount, but they have not clarified what the percentage will be. The problem I have with this is that spending one more dollar on a product with no backing from the company it came from would be asking for more let down. I believe Ill have this lemon removed and quit before I take on any more consumer letdowns.

My GE microwave is not complicated to use. When cooking prepackaged dinners it cooks perfectly in the time the food instructions say it will. I have used other microwaves that the food is over or underdone. No problems with defrosting fruit either. I am very pleased with cost and performance.

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.

I've always enjoyed GE products for a number of reasons. They are dependable and with care will last many, many years. My refrigerator lasted just over 20 years! My microwave is easy to clean and has never let me down over the years I've had it. GE products just last longer than other brands.

Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.

Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?

Purchased all new GE appliances: oven, cooktop, refrigerator, dishwasher and microwave and can’t say enough goodness about all. I would recommend GE appliances to everyone. Prices were reasonable and delivery and hookup were done with ease and professionally.

Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.

I purchased a GE Dishwasher 3 months ago and it has been broke (wont drain) for almost a month. I tried to schedule a service through GE since it is under the warranty and they never showed up for the second time. I called and complained but it is not just the product, their service is even worst than the product. I am going to take the unit to Home Depot and ask for a refund or exchange with another brand. It is suppose to be brand new and wont drain or can we get a service scheduled. Never buying this brand again.

Dishes on top shelf do not get clean, and Power Dry does not dry dishes. Technicians say nothing is wrong with the unit and customer service was a nightmare.

I purchased this dishwasher on April 2018 and from the beginning was not working well. I called a technician about 2 months ago, came with the computer and told me it is working fine, but my dishes are never well cleaned. Anyway on Nov 27, 2018 the water started coming out from my tiles and I didnt understand why? I kept drying and it kept dripping. I was so worried and called a handyman. He told me it is the dishwasher dripping water. All my cabinets, my tiles are wet inside. I have called and report it and today a technician was coming to repair it (which I will not accept.) I want a peace of mind. I need a new working dishwasher. Today, the technician was supposed to call me before arriving and I was 5 minutes away and left. Now, your customer service reps are telling me to wait till Tuesday. I am having guests and my house is a mess, I have the dishwasher in the middle of my kitchen, everything is stinking to humidity and all happens because of this BAD PRODUCT. I want this trash to be exchange as soon as possible.

Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasnt even in use. GE must not need any customers and they have sure lost this one.

GE states they do not repair microwave ovens under warranty. Instead, they offer to reimburse you at MSRP for repurchasing the unit if you will show evidence you have ruined the units operational function. The interior bulb burned out in my unit, I disabled the unit, sent in pictures and receipt. They sent a coupon for about $30.00 less than MSRP and lied about the conditions of reimbursement. Brendia, the agent I spoke with, broke off email contact when I stated the unit was no longer available from the sellers on the GE seller list (including the seller I originally purchased from), and that the unit was only available at MSRP from the online sellers I could find. My microwave is inoperable and GE has not responded or offered to increase reimbursement to MSRP. I have not located a chain of command to whom I can report Brendias dishonest management of my case.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

This is a very nice brand of microwaves. Has easy touch from 30 sec to 10 mins. Meaning you touch start for the 30 sec and press 1 for one min - just hit start after. The only bad thing is the plastic coating over the buttons is starting to rip. Not a big deal just doesn’t look as nice.

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden theres no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to check this and check that because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!GE - NEVER AGAIN FOR ME. Wish we still had good-valued products Made in the USA. This one is made in Malaysia. NOT WORTH IT. Time to sell the GE stock too. Their products suck and class action suits will probably follow. Kris is Pissed!

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!

The protective lining inside the microwave is coming off in a number of areas and the metal is visible and rusted. Is it hazardous to use the oven which is otherwise working? I contacted the Consumer relations department of GE and was told that its not repairable and offered only $25 as rebate to buy another one from them or any other retail store. I visited a couple of merchants, online and in their store, shopping for a similar product and got a price range between $250-450 plus $110 installation fee for a similar OTC microwave oven. We have all other appliances at home from GE and this does not give a good confidence about the products from GE.

Touch panel gets too hot from the stove and fails. Have to unplug it all the time to reset. Door handle unscrewed and inside coating is peeling. Had repaired three times. When least expected, I have to empty the cabinet above to reach the plug.

GE microwaves are crap. In fact its not restricted to microwaves. Its their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much theyre getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes dumb American will buy anything. They save the best for them and sell us the crap.It is the lowest grade of those already should have been scrapped at the factory parts that GE passes off as quality and they do a good job at showing it. A cheap 30 dollar China made Emerson microwave made by Daewoo (Korean company that actually is decent) lasts longer and takes a hell of a beating compared to the overpriced rejected junk we call GE. The GE ac units are another classic example of pure garbage. Sadly the older GE works forever. That should sum it up. Why didnt the GE executives while visiting Thomas Edisons grave make every effort to step away from his grave and not stand upon it? Because Thomas Edison would pull them under.

We bought a new GE dishwasher 28 APR 2020. I noticed it wasnt working right about 5 months later. We are just over 1 month from the end of the warranty. The store where we bought it has been fantastic, but theyve been out 5 times to try to fix this sucker and they cant. GE told ME they would replace it if the store called to say they couldnt fix it, but when the store called, they refused. Theyre sending the repair guy out yet again one week before the warranty expires so he can call them and theyll talk about it while hes here. Ill never buy another GE appliance again.

My GE microwave also has paint peeling off the top inside and bottom with rust as well. And cannot be repaired but not one person has said they were sorry or even owned up that it is a fault in paint. This is disgusting to think about this stuff falling into your food!!! This is not safe at all and 10% off new unit is not nearly enough considering they are up to $3000.00 now for microwave/oven unit.GE does not stand behind their products and it shows!!!!

I bought GE OTR microwave in December. It is exactly one month old now. My model no. is: 9195SVC. It looks good, but I find the fan very noisy, even when it is at low. My range hood which we had in the kitchen prior to this microwave was very quiet at low and only a bit noisy at high. I do not know if the noise is because I have steel exhaust pipes vented out. Rest is O.K. but given that others have reported problems in 1-2 months, I am still nervous.I bought this product at Sears with an extended warranty, which is some relief. However, when I was shopping for this at Home Depot, the salesperson told me these microwaves last only 4-5 years. One good thing about Sears extended warranty is that if it is not used over the five years, they refund the warranty payment (with taxes) in the form of a gift card and they were also cheaper than Home Depot.

My 4-month old dishwasher started to leak so I called GE to repair since it is still under warranty. Technician said there was a superfluous piece on the gasket which he removed. Dishwasher was fine for about 2 cycles when it started to leak again. As GE do not have a weekend service I had to take a second half day off work. Different technician said the gasket was not pushed in correctly and I should check it each time before running it. Shouldnt this be part of the design - a gasket that stays put?! Ran the dishwasher. Water all over the floor. The new floor that is getting ruined by this clearly faulty appliance.

I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didnt want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them Id even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until Id ask, Are you still there? Granted my microwave is several years old but because of this door defect, Im being told basically I use it anymore even though it still works. I need to just throw it away. I have a new GE microwave on order but thanks to their horrible customer service will be cancelling that order and buying another brand. I also will not ever purchase another GE product. I told them this and they said, fine. Obviously they dont give a crap about their customers.

GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.

We have a GE Profile Microwave/Oven combo unit. The paint is flaking off inside the microwave. Most of the ceiling paint is gone, and the floor of the microwave is flaking. Because we have a combo microwave and oven, the entire unit must be replaced. Thats around $2400. We cannot match the color, because they dont make bisque appliances any more. GE customer service suggests we replace the microwave with a countertop model, leaving the dead microwave on the wall. This is unacceptable.

The defect is in the Gas Control and Thermal Coupling, per my licensed plumber. GE tells me my water heater is still under warranty; therefore, I would like an authorization code to have it replaced by Home Depot where it was originally purchased. Home Depot tells me I need GE to give me the authorization code. BTW, your CS rep was very helpful. She is sending both items to me, but I prefer to have a replacement for the cost my plumber will charge to install parts in a questionable product. Thank you.

4th service call for a piece of ** over the range microwave that keeps breaking. The service is a joke too. The sent some moron to come take a look at the microwave after I placed this latest service call. He came and without diagnosing, he ordered a few parts and scheduled a follow-up for today. He called this morning to reconfirm the appointment (which was already confirmed 2 times previously and this reconfirmation has never taken place previously) and I missed his call. When I called him back short whIle later, his voicemail directed me to call the 800 #. After a 35 min hold with them, they said since I didnt pick up the phone in the morning, the appointment was canceled. What???? It states nowhere that theyll call you to reconfirm an ALREADY SCHEDULED AND CONFIRMED appointment and that if you miss the call, they cancel the appointment. Next service call is a week from now, which makes it 3 weeks without a microwave. I hope they rot in hell.

We have never had a problem with the microwave. Most of our use has been heating things up. There has been a few times that our granddaughter made something else. It is lightweight. Easy to clean. Not too large or small. Fits what we use it for perfectly. Doesnt take up much room. It heats perfectly. It has been a really good microwave.

My less than a year old GE microwave stopped working last week. My AT&T phone service died so I had to make repair arrangements online. Guy was here this morning. My microwave’s main board is fried. It does not conform to Repair Guy’s published schematics. Repair Tech could not upload new data to it. Repair guy did order three new parts including a main board. GE told Repair Guy that mainboard delivery ETA UNKNOWN. After three hours here repair tech left and told me to call GE customer care. Believe it or not, two hours on telephone with GE. First you need to talk to a customer service rep that cannot help you. They then determine you need a Customer Advocate. Then they need to input data on your file for the Customer Advocate.Then they need to transfer you to that department. Then you have to get a case number assigned. Then you give someone all the serial numbers and model numbers again. Then the Customer Advocate (CA) takes the call. The CA does not speak English as you and I speak English. After the CA puts me on hold to verify the purchase, then the appointment, then the tech and then the order they actually speak to me. In my case, the mainboard part is not available on CA’s computer. The CA has to electronically contact the parts department to find out if the part is in this universe. If the part can be delivered to my Repair Guy in Jackson, GA within 14 BUSINESS days from the date of the inquiry I have to take the part and wait for repair.In the event the part cannot be delivered in 14 days CA will start a process to get me a new microwave. The parts department has up to 48 hours to respond to the CA. When asked what happens if no response occurs in 48 hours, I was told, That never happens. It is the Christmas Holiday and I anticipated guests. My husband is disabled and his meals are pre-made frozen so I will have to decompose them and heat them on the cooktop. GE could care less about those issues. So after waiting five days for repair I have no working microwave. Someone told me not to replace my GE with a GE, but I did not listen. It is December, holidays, no microwave is an aggravation that I thought paying for a GE product would alleviate. So, on January 2nd I might get an answer. Part possible or new appliance COULD be ordered and delivered by someone sometime.

We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.

Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.

We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.

Paint is peeling on the top part of the oven. It could fall into food. This seems to be a common problem. Called GE. They said it could not be repaired and to stop using it. Buy a new one. What kind of product do they put out that cannot be repaired? Not very good in my estimation. Customer Service did not offer much assistance to replace it. Be warned. Don’t buy GE products.

Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.

5 years ago I updated my complete kitchen with Adora LG appliances. To my dismay, the handle on the microwave (Model DVM1950SR1SS) began peeling like paper. Now I have a white plastic handle that’s supposed to be stainless steel as an eyesore in the middle of my kitchen. When I called GE replacement line, I was informed the handle was $164! My 5 year old kitchen is out of date! As far as I’m concerned this is a defective part and GE should replace it at no charge. I have been a faithful GE purchaser for many years. After this mishap, I will no longer recommend GE appliances or will I purchase them.

We have a GE built-in combination oven and microwave. The oven gets up to heat very quickly and bakes in less time than recipes call for baking. The microwave is an 1100 watt unit and performs equally well, and has for 29 years, Our cook top is a GE glass top unit, installed 11 years ago in a kitchen upgrade, performs equally well, though not quite as fast heating as our old gas unit but much cleaner and attractive. Have never required a service call on any of this equipment!

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesnt take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didnt! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.