Boy, do I wish I had read this website 2+ years ago, when I decided to purchase this LG WT5070CW HE WaveForce top loader. I too was swayed by the glowing review from Consumer Reports. Ive been burned several times for following their recommendations, but thats a different story. This has to be the worst washing machine ever. I agree with everything everyone has already said. The bleach dispenser on my machine is also rusting (identical picture to the ones already posted).Ive had clothes come out with detergent still on them, dry spots where the water never even penetrated, all stains are still on the clothes. Ive re-washed, soaked, applied stain removers, etc... If theres any grease/oil component to the stain, you will still have it on your clothes -- even after the heavy duty cycle. Try to do a load of sheets (and Im talking about one set of sheets without the pillow cases) - they just float on the surface and never get pulled down into the tub of water. Come out stale smelling. I am so over this machine. How does something like this get foisted on the public? There are so many identical complaints. I could have written each one of these posted here. As I am merely reiterating that which has been said, I will stop. I have just purchased a Speed Queen top loader (old fashioned agitator type) that Ive never heard any negative reviews about. Its being delivered tomorrow morning. Hallelujah! I am donating this present piece of garbage to whomever wants it.

It is brand new so it works perfect. Loving it. This machine has all the bells, and this new technology is really awesome. I love the way I can dry using steam setting, or I can just dry towels. And sweaters are so easy to do with the rack, truly great machine. I also love the way it plays a tune when it is done with the load. Cute.

Purchased this refrigerator (Lfx31925) from Home Depot. Sept 5, 2011. Home Depot talked us into buying extended warranty from them which would kick in after LGs warranty expired. The bottom of the control panel has mold behind it and is separating from fridge. Home Depot says its not covered because its cosmetic. And LG will send out a repair person but we will be charged... Anything we can do?

So we splurged and bought one of those washing machines with all the bells and whistles. Rust formed around the bleach dispenser after just over a year. This is completely unacceptable. It continues to grow daily and is not cosmetic to me. I have never had a washing machine rust out on me, what will this look like after 3 years? 5 years? If it lasts that long. There were some huge lawsuits back many years ago with auto manufacturers and rusting vehicles. Maybe an attorney should look into a class action suit against LG. A $1200 washing machines shouldnt rust. If they do, you should get relief from the company not the runaround.

My LG refrigerator interior light would not shut off and melted the light and melted and cracked the ceiling, it was almost on fire. They sent out a repair person to put a new light fixture and switches in. They did get the light to work, however, they tried to patch over the cracks with some type of glue. It looks like a 5-year old tried to do it. Im not happy at all with the results. I had the repairman out twice but it still looks horrible. He left without asking me if I was satisfied, he knew it looked bad. LG said this problem was under warranty, but shouldnt I have a say so on how it looks?

I bought a LG refrigerator. Now 5 years old. It quit working. Started by calling the 800 number for LG repair. That was on July 27th 2020. Getting a call center out of the United States. They were very nice for the most part. A little hard to understand. I started getting texts with repair service would be in touch. I would wait and not hear anything. Call again. Again promise I would hear from them. This has gone on mind you since July, 27th 2020. Not getting anything done. I paid $100 for a service call. Was told there is a leak in the Freon line and maybe a fan problem. So again I call the 800 number. Was told I would get a email to send the proof of purchase. What they know I have it. I got all the information ready. As of today Oct. 28th of Oct nothing has happened. Thank You for letting me vent.

I purchased the range in August 2013. In October 2014 after the 1 year warranty was over, it stopped working. I have a home warranty which covers appliances so I called them and a technician came out. The mother board needed replacing and was ordered by the technician. After 2 weeks it was replaced. 1 monthafter replacing it stopped again and this time I called the technician because it was 30 days after installation.He tells me I need an electrician because the switch in my electrical box needs to be replaced, its loose. The electrician comes and checks and says it does not need replacing because he now has the stove working after. Now this week I have another issue. Left the oven light on overnight and nothing is working except the clock. Waiting for a technician. In all fairness to LG, I own two other LG appliances, a refrigerator and dishwasher and Im praying they are better quality than the stove. I am very disappointed and will not purchase another LG product. Wish I had read these reviews before purchasing.

I purchased a top load wave balance from Home Depot in November 2001 and waited for delivery until January 2002. Within two years of delivery, I noticed that the bleach dispenser had started to corrode around the plastic cup. The dispenser has now corroded to the point that it is laying on the wall of the agitator and dropping rust into the loads of clothes that I wash. I contacted LG headquarters and was told that since my warranty had expired I needed to contact a repair person at my own expense for repair. No explanation was given as to why the dispenser would corrode and start to drop.I previously had a Maytag washer that lasted 20 years with only minor repairs at the end. I am very disgusted with LGs customer satisfaction policy and Ive bought my first and last LG product. I guess in the 21st century customer service does not matter to big corporations. They just want your money and once they could care less. Ive got many single women friends and I will definitely discourage them from buying anything from LG.

Purchased our LG refrigerator 2015. Water has dropped from the water dispenser since day one! A month ago they replaced the compressor and it still is having issues - we can’t put groceries away without losing coldness in the freezer - we can’t clean it without losing coldness in the freezer to the point the ice pops go soft. We are so frustrated with this product - our last fridge last 20 years old. It never had an issue. We are EXTREMELY dissatisfied with this product and would never suggest it to anyone - oh and did I mention we had to lose a day of pay for someone to come and fix it???? Beware of the compressor issue obviously from every review.

When stove is in self cleaning mode it is super hot. Granite becomes so hot I am afraid it will crack. Upstairs is so hot you have to leave. Unbearable. LG customer service says, Thats normal. Very rude and condescending.

Within 45 days of purchasing our brand new LG front loading washing machine, it began to leak water all over my floor. A few repair people came out and told me that the machine was over-sudsing and to use less detergent. They advised no more than a tablespoon of detergent - the machine still over-suds and drains out onto the floor. I have made several phone calls to LG and had several repair people out and they keep telling me the same thing - use less soap. There is no point in washing clothes and towels if you can only use 1 teaspoon of soap, the laundry does not smell good. I had a Whirlpool Duet, front loader, for 10 years and it NEVER leaked. Same laundry, water, soap, location, etc., the only thing that changed was the HUGE MISTAKE OF NOT BUYING ANOTHER WHIRLPOOL!

Cleans very nicely but is just starting to get noisy. Love the ease of use and the rinsing it spot free. Perfect for a family of 4 but I can see its going to be too large when kids go to college soon. Modern looking, looks up to date. Wish I had gone with the stainless steel finish but that was much more money. I love the dishwasher but sometimes its too large like when the kids go away for weekend with friends.

For the last 2 years I have not been able to use my dishwasher. The reason is when it goes through a cycle it comes out smelling. I have had 5 repair man out here and they say there is nothing they can do - its the dishwasher itself. I paid over $1000 for this piece of junk. The only solution that they gave me was to go to a hardware store and get an item that you put into the dishwasher and its supposed to clean it. Needless to say I still cant use my dishwasher. When I bought all my appliances stainless steel this was supposed to be the best. I live on Social Security and its going to be hard for me to go out and buy a new one. It will not be an LG. I was literally washed the dishes before I would use the dishwasher. Now when I wash my dishes by hand at least I know theyre clean. I am very upset with this product. I have never complained to consumers but in this case I have to. Beware and if you do decide to get an LG make sure you have a very long extended warranty.

Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we’ve had it fail. Just last month, we had to have the ice maker replaced because of a leak. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Now, not only is the ice maker not working, but the fridge won’t cool below 52 degrees. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. History would suggest that we will be in the same position in another 6 months down the road. LG needs to be held liable for the damages caused to their customers.

I purchased a top of the line LG model LRE6325ST and in the second year the convection fan gave out and then the bottom element. It is not safe to clean. Cut my hand trying to clean under the top display and again trying to clean along the bottom drawer. L(ovely)G(arbage). Looks so nice and such junk. Will never buy LG again. I got less than two years out of the LG. If I invest the same amount of money into the cheapest, most basic stove I can find and replace it every couple of years, I should get at least ten years or more of service for the same amount of money. I tried contacting the company, like that was going to work. The only help I got was to make me more determined never to purchase LG again.

Despite the fact that my washer & dryer are 10 years old, they have been very reliable. I have had problems with the rubber gasket & smell in the past. I used sanitizer and dried the gasket many times. The washer door now stays open all night and slightly during the day. My wash is clean even after 10 years of constant use. I have had one service call in the 10 years and it runs like a charm still...

Sadly, we are having similar issues with our relatively new LG French Door top of the line refrigerator. About 6 months ago, the ice maker stopped working. I had to have it replaced -- thought it was covered by Geek Squad protection, but thats another story. NOW it just quit working. No signs or symptoms. Just yesterday it was fine, today everything is thawed. I called LG, tried to trouble shoot over the phone with the smart phone diagnostics which didnt register any information apparently, so I had to call a certified technician. Of course, the ONE that is within an hour of my home, cant even come to look at it for three days and probably wont have the part. The customer service lady did tell me that the compressor would be covered under the ten year warranty but the snarky receptionist for the technician told me only if I have the owners manual and the receipt. Really?? It is clearly a new fridge - ridiculous! Life is NOT good when you have six kids and no refrigerator for a week!

We bought all new LG appliances several months ago. Happy with all except dishwasher (LDS5540ST). I too am having issues with the dispenser door not opening or opening and the cube is still in the compartment. Have found the cube in the bottom of the dishwasher not totally dissolved. I too just bought the liquid detergent and the door opened on the dispenser and the liquid is in the bottom of the dishwasher. I have called the company on 2 occasions. She has given some information but nothing changes. I was told to make sure the dispenser was not being blocked by dishes. I monitored but that is not the issue. We went back yesterday to the company we bought from. Different salesman and he had not one positive word about any of the LG appliances. I will call the service rep to come look and if not help will take it back!!! Anyone have any suggestions?

Our LG Top Loader WT5070CW washer has rusted around the bleach tray & all the way around top rim. Big chunks of rusted paint falls into the drum where the clothes are and in between the wash drum and the washer shell. I have never had a washer RUST like this before... Also the washer doesnt clean your clothes very good... And the smell of mold is a huge problem. Please read reviews on this product. I know I will always check these sites for reviews on all products before we buy them!

I have Model WT1101CW LG washing machine and can say with total honesty that this is the worse machine I have ever owned. It goes out of balance so many times during the wash cycle that it takes hours to wash a load. It keeps filling with water to try to rebalance itself so it wastes water and ultimately we end up stopping it with the clothes still wet to dry them because it will not spin them out. We spent over $400 dollars on repairs already and it still doesnt work. UE, UE, UE I am so sick of that code. Dont buy this machine!!!

We maintained our front-loading LG unit as recommended, and our clothes smell terrible. In addition, our daughter, who is allergic to mold, is miserable. After just a few years, we have to invest in a new unit. Do not buy the LG front-loading washer. You have no recourse.

Sadly, I love the range, the oven (LSE4613ST slide in range), it is all beautiful... BUT it is an accident waiting to happen. It has been a little over a year since I purchased the range. About the same time last year I had friends staying in my place after their rental was sold out from under them. I stayed with a friend. One day I got a call from them telling me that they are not sure what happened, but one of the stoves burners turned on by itself. It was a mystery and hard to believe so we figured someone forgot to turn it off after using.The next time it happened a towel caught on fire, and we were thinking a Poltergeist (I teased her). One day by total accident they discovered that all they had to do was brush against any one of the burner knobs and the element would go on. I called LG but wasnt able to get any assistance from them. All they said was it is not a known issue and apologized for not being able to help. I called Home Depot where I purchased it. The lady was very helpful and gave me the number to the LG guy that does repair work for Home Depot LG products. The technician stated that the knobs coming on with the slightest touch was a known issue and he would like to do an upgrade. The upgrade was at no charge. He replace the entire heat knob assembly that was suppose to make the knobs have to be pushed in a ways before you could turn it. I was ecstatic!My friends finally found a home of their own and will be moving soon. My friends Aunt was over there helping her pack dishware and was using the stove top to do it because there was no place to sit. My friend said she smelled smoke and ran over just in time to see the burner had just come on and was starting to burn the newspaper. My friends Aunt does have a little bit of a tummy on her, so they figured she had pushed the knob in by accident. Obviously the upgrade did not fix it. I guess my friend and her husband had been scared to get too close to the stove, even after it was fixed, so that had prevented any more fires. Now I am going to have to get another stove or be reimbursed for this one. I doubt that will happen. But yes, I am surprised we havent heard of someone getting really hurt by this stove.

We bought an inverter direct drive about 5 years ago from Home Depot and shortly after we had it, it did not clean very well. We called and they came out and changed the pump and it worked for a short time. The second time they came out they looked at it but did not much seem to care. The dishwasher has not worked properly since we have had it. The dishwasher that we got rid of and was way much older cleaned better on its last leg than this one did. Do not buy LG products.

I bought a top loading washing machine (no agitator in November 2013). The first week I washed a pillow and it shredded it and any towels to pieces. I called Home Depot and they said I had to deal with LG. A repair person came out and determined that the plastic rim around tub needed to be replaced. I wanted LG to replace my washer and they said NO. They told me that I had to have repair people out 3 times for same issue before they would consider replacing it. The plastic rim got replaced and the washer continued to shred clothes.The next repair person came out and found sharp edges in bottom of tub that have been ripping clothes. He then contacts LG and they say that this not covered under warranty. The repair will cost $800 (which is more than I paid for the washer!). The repair guy told me to only wash clothes on Bulky bedding setting so that clothes will less likely shred because it uses the most water. The following month I had a loss in the family and gave up trying to deal with LG. So for the past 4 years I have been using this washer only on Bulky bedding setting and throwing out a piece of shredded clothing about every other wash.The washer never cleans well, my whites are always dull and makeup never washes out of washcloths. The top latch also broke and I have to hold the lid down for a while before it will start. For past two weeks I have been getting a an error message that my brother who works on washing machines could not fix. It will not drain/spin. My brother took the back of the washer off to see if he could help and there was tons of pillow stuffing and shredded clothing pieces from the very first week of having this machine! LG says all repairs are up to me and there is nothing they can do. I will NEVER buy anything LG again!

We bought an LG LFX31925ST French Door refrigerator in January 2012. It has operated flawlessly. Both my wife and I have frequently commented on what a great purchase this was. We recently observed a periodic error message indicating that a freezer fan was failing. Since I dont expect anything mechanical to run forever, I was happy that the product pointed me to the likely problem with an error message. I was impressed that I was easily able to download owner and repair manuals online, and that part diagrams and the parts themselves were readily available from numerous sources. We ordered the needed part and removing the freezer drawer and replacing the back wall with new sensor and fans was a $100 repair that took 45 minutes at most.We have owned refrigerators in the past that required a new ice maker every year. Our LG ice maker is now more than 5 years old and with daily use still works perfectly. Im sold on LG products. I dont have the receipt anymore, but these are the registration details: Model Number: LFX31925ST. Serial Number: 106KREL0F452. Purchase Date: 01/12/2012.

We purchased an LG Gas Range in November of 2012. Starting in May of 2015, the oven racks started becoming a struggle to slide them in and out of the oven. We noticed that the blue enamel was gone on the tracks where the oven racks slide in and out. We have contacted LG and they keep giving us the run around. We even sent pictures where it was evident that the enamel was gone and you could clearly see the metal. They responded with the following email, Sir: This is with regard to the request of range racks for model#LRG3095st. The unit was purchased 11/15/2012 which is over a year and not qualified for us to send you the racks for free. This racks can be ordered with our Parts Distributor, MCM ELECTRONICS phone# 800-824-9491. Also, regarding the pictures that you sent to us which have stains on the blue enamel, these were caused by liquids, sauces, grease, and other foods spilled or splattered inside the oven which is cosmetic issue, therefore not covered.So, all they ever wanted to do was have us order our own racks and state that these were stained by grease, liquids, etc. Obviously, he did not look at the picture and it appears he is stating that these things will eat the enamel off of the inside of the stove to where the metal is exposed... LG has a problem and is not wanting to take care of any problem pertaining to their product. Their customer service representative told me that it was out of warranty and that it is not covered. So basically, the enamel in the LG oven that costs around $1,000 is only meant to last 2 to 3 years. DONT BUY ANY LG PRODUCTS OR YOU WILL REGRET IT!!!

We purchased the LG front loader washer & dryer for our daughter & son-in-law as a gift in 2012. It is only 3 years old & the washer start button does not work! They have been without a washer for weeks. This is ridiculous to have this happen with such a new expensive washer! Now the repairman said the part is on back order!!! OMG! LG should send them a new washing machine!! Needless to say, with a household of 3, there is a lot of laundry. On back order, how long will it take to get the part in?

Love my front loading machine. The red color is beautiful too. It has everything you could wish for, lots of cycles, options to change temp, and even delay wash start time. The wash finished chime is pleasant and the volume can be adjusted. It is efficient and quiet. I love how much water is spun out of the clothes, reducing time in the dryer. I also bought the pedestal drawer for the bottom which helps save the back from discomfort when loading/unloading. I have had my machine since 2007 and have only had to replace the water pump in 2019. I highly recommend this machine, it is worth the money.

Placed 1/2 load of towels in washer, started machine, then went shopping. Upon return washer door was open, water was pouring out of the door, and the towels were all over the floor. Apparently, this happened soon after we left because the washroom was flooded, the hallway was flooded, the bedroom was flooded, and the basement had the equivalent of an inch of water everywhere, it had even streamed into the garage through the wall from the washroom. After calling LG we were told the machine was out of warranty and to call an LG repairman. He was not available for two weeks. After performing extensive diagnostics in conjunction with LG tech support, he was advised that the machine checked out in all respects, but that LG recommended replacing the main board and both inlet valves at a cost for parts of over $500 plus labor. We could use the machine, but recommended that we not leave the house. We have had a number of repairs to the machine for the door not locking and have expensive switches replaced. Over $500 in repairs in the first two years. Now the machine is 4 years old and they want more money (see above) for repairs. Consumer Reports currently rates LG as the top front loader. We cannot understand how this can be an honest report, because our experience with these products and with LG has been abysmal. We noticed that on searching for LG washer problems, we came across three other reports under Consumer Reviews describing exactly our problem. LG told its repairman they had no other reports of such a problem, which obviously was a direct lie since we found three on our first search. Our order number on this machine from Home Depot is ** It was paid for on 6/22/11, and delivered on 6/28/11.

New LG LMX28994ST. The fridge starts to buzz load at least one a day. LG tech has looked at it but because it has not done it when they were here, they will not replace it. I have a video of it and they have seen it, but there is nothing they can do. I was told to stay away from LG, but I never listened. Never again.

I purchased a LG electric range Model No. LRE30453ST on 11/25/2011 for $885.90 from Home Depot. Unfortunately I hardly used the oven to realize I was sold a defective range. The electronic control pad does not work for any of the oven options because the start sensor is defective. I called both Home Depot (Store 2901 - 228-867-9925) and LG (1-800-243-0000) customer service departments. I was told by LG they only have a one year warranty on their products and Home Depot told me that they only have a two year warranty period. All I know is that I have basically a new appliance that took me 1 years to pay off and it is now nothing more than a decoration taking up space in my kitchen. Shame on LG Electronics and Home Depot for selling defective appliances. I make just a little over minimum wage and have no way to purchase a new range. This makes me so mad. I have had ranges that lasted over 20 years and now my range just sits there doing nothing!

I have bought an LG Range. Everything was fine until now. My start button has completely stopped working. I have called all, but all appliance repair shops in my city all say the same thing - do not buy LG products and that LG refuses to sell parts to repair shops. I called LG to have some guy who I couldn’t understand from Pakistan or India try to help me. Then, I was told it was going to cost me over $200 to fix it. This is a $1,500 stove I bought because of high consumer report review. I will think twice next time I buy an appliance, and it will not be LG.

On July 10, 2016 we purchased an LG refrigerator model # LFX25973D and serial # 602TRRC1Q486. I am disappointed because the product does not work properly. I have contacted LG multiple times and cannot get a satisfactory resolution to our problems. My first contact with LG was to fix an ice maker issue. LG dispatched a repairman on September 27, 2016. They adjusted the temperature and checked the ice chute, but this did not solve the issue so I called them and they came back out on 10/5/16. We had to call LG back to reschedule another repair order and the repairman was dispatched again on 10/18/16. They ordered 2 parts for the refrigerator, a dispenser ice door and a dispenser motor. The motor was shipped, but the ice door was not available at the time. We waited a couple of weeks and had not heard back from LG so we called them again and told them the work had not been completed due to not having the parts requested. They told us they would reissue another work order. We were expecting the same company to come back out but several days later a different company called to schedule an appointment and they came out on 11/25/16 and determined that they needed to replace the left door. The door was ordered and they came back out on 12/7/16 to do the warranty work.Around the end of December during the Christmas holiday the ice maker started acting up again and due to the holiday activities we held off calling LG until after the first of the year. During the 1st week of January we noticed that ice was starting to form on food in the refrigerator so we called LG again and told them that the ice maker was still not working properly and that there was another issue with food freezing in the refrigerator. We were told to adjust the temperature up in the refrigerator a little to avoid freezing and that someone would be dispatched for the ice maker again. We were getting frustrated at this point and requested that we get a replacement, however we were told that was not an option and that they needed to try to repair not replace the appliance. Each time we had to call there was a 3-5 day period of time to schedule the appointment and then another 3-5 days if parts were ordered, but this particular time we had not heard from a repairman for almost 2 weeks so we called the repair company to see if a work order had been scheduled and they told me that it had not. We called LG again to find out what the holdup was and we were informed that no work order had been scheduled and they would issue one, but it would take another 3-5 days to get it scheduled. I let them know that the refrigerator was not working at all and we lost all the food in our refrigerator due to freezing, including the new water filter that we just installed. LG did send me 2 new water filters to replace the cracked one. On February 3, 2017 we received a call from the 3rd different appliance repair company to come out and look at the refrigerator. When he arrived I told him all the issues we had been having and he determined that it needed a new main board to fix the issue of the temperature in the refrigerator and noted that the sensor was not replaceable. He did not look at the ice maker and said all ice makers have issues with ice freezing together and that I should just periodically open the ice door and shake the tray. He came back out on February 8, 2017 and installed the main board and informed me that if this didnt fix the problem not to call him again because he would not know what else to do. We set a bowl of water in the refrigerator just to check it out and it was frozen in the morning so I called LG again and was told they would schedule another repair order. Once again I asked if they could just give us a replacement instead of trying to fix this appliance as I had no confidence that this appliance would ever be fixed and that I had no intentions of paying for service calls after my warranty expired in about 5 months. Once again I was informed that this was not an option and that they needed to get the repairman on the phone with their field technicians to solve the problem. On February 14, 2017 the 4th different repairman was sent to look at our refrigerator. This time they took the refrigerator apart and at first told me that he felt like it could not be fixed. He said that the damper was staying open allowing the freezer air to reach the refrigerator, but he called LGs Field Support and they supposedly walked him through it and thought that it had fixed the problem. At this point he could not check the ice maker issue since we could not get any water to the door because of the frozen water lines. When he left I put another bowl of water in the refrigerator and several hours later noticed that ice was starting to form in the bowl and that now the refrigerator was showing an error message of F5 on the door. I went online to chat with LG about what the error message was and I was informed that it meant that the freezer sensor was bad and would need repair service. I immediately called LG again and told them that I wanted a refund or a replacement and was put off again. The supervisor told me that if I would hold on she would contact the repairman. When she came back online with me she told me that the repairman couldnt find anything wrong with my unit, we called her out on this and said, One of you is lying to us, because he was here for about 3 hours and thoroughly discussed all the issues he saw. Then she said that he didnt find anything that needed parts replaced and that she had dispatched him to come back out first thing in the morning of the 15th to address the error message. I was expecting a call the next day, but never received one so I called the repairman myself and he told me that he had not been dispatched yet. He asked me if I wanted him to come by to look at it and I told him with all the issues that weve had with LG that without a work order not to come.I called LG back and told them once again that a work order that was supposed to have been issued was not and that I was not interested in any more service calls and that I wanted a replacement. I was once again told that it wasnt an option so I informed the supervisor that their warranty said repair or replace and that after 8 service calls and fooling around with this issue since September that I felt like we had given LG ample opportunity to repair our refrigerator. I closed our conversation by letting her know that if they were not going to replace the refrigerator that I would seek resolution through the court system.On 2/15/17 I spoke with an executive supervisor at LG to let them know that I had filed the suit because I had not received any satisfaction from LGs Customer Service Department. She sent me a link so I could send her a copy of my receipt which I did thinking that maybe she would take care of replacing the appliance and I would drop the lawsuit, however we have had no further communications to this point.

After reading all the entries in this section, I thought Id let others know that you are not alone. In a nutshell, my LG frig (bottom freezer model LRFC22750SW) had to have the motherboard replaced 3 times in the first 2 years: the lights staying on problem happened twice and one time the light bulbs inside the fridge exploded in my face when I tried to remove them with an oven mitt. The clamps at the top of the doors broke off for no apparent reason. They just fell into my hand one day. The gasket around the fridge doors failed. The icemaker failed. The front dented after barely nudging it. The freezer was blasting frost throughout due to a relay switch going bad. But heres the kicker - there was a class action lawsuit filed due to the lights in the fridge staying on and melting the inside of the fridge. I joined the claim and they advised that my $408 for one of the repairs would be reimbursed. This was over a year ago and I have not received any reimbursement to date. What astonishes me is that some sites say LG refrigerators are in the top 10 of certain lists. I dont understand how this can be true, especially seeing all these complaints on this site. Needless to say, I will never buy another LG and I will never recommend the brand to anyone for any type of device.

Oh boy!!! Thank goodness i read these reviews. A few weeks ago i cooked spaghetti and the lg micro above the stove stopped working - control panel out except for : showing. Inside light still on. Left it alone and next morning i played around with door. Voila - number 8 came up on its own. Then one by one things began working again. Last night i cooked spaghetti again. Yep - did it again. Mind you - i am NOT using the micro to cook. But the micro gets so hot from the oven and i believe overheats the micro panel. Again, i unplugged it and went to bed. This morning it again took some fiddling and eventually a beep. So i was able to turn on the light (my main purpose in needing it to work - i need a light on that side of the kitchen). So i reset the time, etc. But as i am reading these scary reviews, the number 2 just popped onto the screen. After reading these reviews, i know it will eventually stop all together. But why i am SO glad that i read these comments is that i will now unplug it whenever i go out or go to bed at night. LG needs to step up to the plate and do a mass recall with a free replacement of another brand until they can get it right. Obviously no one wants another one of these. Who is with me on a class action suit?Thank you all for taking the time to report the extreme dangers of this unit. You probably just saved my house from burning down!!

The dryer scorched 3 loads of laundry and smoked. I could not get anyone to answer the phones. I called and called and at times let the phone ring 5 minutes. Then, it would be busy for an hour at the time… What kind of scam are they pulling at LG?

I purchased an over the range microwave in June 2019 but unfortunately it has already stopped working twice. Both times the microwave turns on and counts down the time but does not heat up. I would like to think it just a faulty microwave but our brand new LG refrigerator has leaked twice and caused thousands of dollars of damage to our neighbor below our condo. LG refuses to replace either appliance and insists on making the same repairs over and over again until it is deemed a unfixable manufacturing defect. I will never buy LG appliances again.

I have had to stop using my LG microwave (LMV168OST) as the plastic frame around the door glass and handle has fallen apart. I already replaced it with a new one a couple years ago and the same issue happened again with the replaced one. This seems like a safety hazard and I am sure other users have had this happen. Poor design of the door and frame...

I have had my refrigerator about 4-5 yrs and woke up to no power, on a Sunday. They cant get a repairman out until Thursday. This is my one time then I am buying GE or Kenmore - brands you can trust. My GE lasted almost 20 yrs and was working when I gave it away for this one.

They were so stubborn and did not want to take responsibility. So they had a workman come out and order basically whole new washer parts to put together. It was ridiculous. It must of cost them twice what the washer cost. When all the ones arrived a different guy came out to put it together. He realized that the problem had been when it was put together at the factory the bleach compartment wasnt hooked up right and had alowed it to seep into the metal parts of the machine. He put what he could together. It works fine now. No more rust but it is loud from having to use part that were somewhat mangled from everyone trying to figure out what the problem was. He did not need to use the outside of the machine or the new drum. I ended up taking them to a metal place to discard. Its a shame I had to fight with LG for two years when this could have been an easy fix. Now I wont purchase anything LG.

I purchased a new LG four door refrigerator in August 2013 and purchased the extended warranty. In July 2015 it was not cooling and I lost all the food inside. The LG repair person came in a couple of days and determined it could not be fixed and recommended a replacement. It however took a month to resolve this because of LGs delays and I was a month without a fridge. In the summer very frustrating. It is now resolved and I have a new fridge (not an LG). I would not recommend LG for anyone.

I’ve been wondering why my clothes have little holes in them, get pilly and faded so quickly, and even get tied in a knot sometimes when I do a load of laundry. I finally realized it’s the new washing machine (WT7600HWA). I am so disappointed. The spin cycle is so high that it’s causing little holes In my clothes. I believe it’s also causing the clothes to get all entangled and tied up in a knot which is difficult to untangle and make them a very wrinkled. I am very unhappy with this washing machine and very disappointed. I would not recommend it to anyone. I also don’t like the cycles are so long, why should I take an hour and a half to do a load of laundry? That uses more electricity and water that way as well.

Price was the best. Delivery was fast. Old refrigerator was taken. Size of compartments were good. Design is nice. Cost is excellent. Different compartments for easy access to food and drinks color choices and size available were also taken into consideration. Ice maker which breaks mine has been repaired at least five times since purchased.

This is the worst machine ever. They are now selling a 2 year old machine at local flea markets to see if a sucker will buy it. True Balance means it will never truly balance and will not wash one load of clothing without it taking you hours. This machine might work on cement and only cement because if it is on a wood flooring it will not work.I have found that if I load clothes, it keeps trying to sense the clothing, then I shut it off, restart and let it go. I can get half a cycle done until it spins then is off balance again. Then you shut it off, turn it back on to spin. Shut it off, then restart with rinse and spin... You can sometimes get it to work. The worst design ever for this high priced piece of junk.LG is not a company I will ever purchase from again. Do not buy this machine and do not take this machine if it is given to you for free. All other comments are true. It will not wash clothes. It just spins around and uses endless amounts of water to balance. Hours upon hours for 1 small load. If you have this machine do what I listed above. Have the exact same type of clothing, start a cycle, let it get it wet, when it gives you the error message shut it off, restart when clothes are wet, then when it does the IE shut it off, restart on spin, then restart on rinse/spin. You can get one load done if you are lucky.LG is a horrible company. My LG phone failed after a year, the Washer has never worked... and other items. No more LG. Life is not Good with LG. Life stinks with LG and you pay the price. We paid over $900.00 for this washer and it never worked right. We are seasonal so by the time we returned the warranty is up and they cant find the extended warranty in Lowes system. Go figure. The call center was also a joke. Not in the USA and they tell you you are out of luck. Stay away from LG.

I am dealing with the exact same issue that some other customers have reported, and terribly disappointed with LG’s customer support setup. I have a 2-year-old LG refrigerator with manufacturer warranty, and we had paid extra to buy the extended warranty also. The fridge is broken for 8 days now. I agree with other reviewer, how can one do without a fridge for so many days. We also have medical issues in the family, and it’s critical for us to have the fridge to store important health related things. We considered buying a new fridge, but a $1500 fridge is not something we should have to replace in just 2 years! When you call LG’s customer service, they connect you with a company called Puls. Then Puls has local techs to perform the service, which I was eventually informed they have only 2 techs to repair refrigerators in the Dallas area. Additionally, these techs are not able to produce liability insurance that my building requires. It’s hard to comprehend that LG hires tech who do not carry liability insurance! So, I am waiting. No one ever calls me back, after promising they will call with 24 hours with an update. And when I call back, they repeat the same statement… “mam, please understand, we are trying, we will provide an update soon.” It’s 8 days now without any update and timeline for repair! At one time 2-3 days ago, I was also transferred to LG’s customer service escalation supervisors, and honestly, they have been useless! The supervisors also repeated the same thing that “we will escalate, please give us some time and we will get back within 24 hours.” First, I don’t understand that the escalation supervisors need 24 hours to get an update for me and secondly, they never called back. They didn’t do anything, as I am still waiting without any update! This is such a nightmare! Staying away from LG!!

Bought the LG LFC24786st from Sears exactly 3 years ago this week. At the 1 1/2 year point the motherboard and fan needed replacing. Really WTF, a year and a half. Oh well, it was under warranty. Yesterday it happens again. Right now the fridge is sitting at 54 degrees, the freezer is warmer because we had to remove everything. Really now, 2 motherboards in three years plus the Sears extended warranty is no longer any good because of the closing even though I still have 2 years left. This is really looking like LG Lemon fridges are not the way to go. I see from above that its not so much a model of the fridge but the make that keeps breaking. Ill tell you something, this is hitting the internet big time. Im frustrated, pissed off, and right now... fridgeless.

I purchased an LG washing machine model # WT1101CW. Ive hated it since I got it home and started using it (9 months ago). It does wash the clothes fine, but then it attempts to spin dry, and there is the problem. The machine will sense that is out of balance (even just a little bit) and it re-fill the drum with water and agitate trying to balance the load. The clothes only get tied in knots through the agitation process. When it tries to spin dry again, its even worse. By the time the machine has stopped trying to spin dry, your clothes are sopping wet and tied in knots. Average time to wash, AND SPIN DRY a load of clothes, 2 - 4 hours, and several tubs of water (not very water or energy efficient).

DANGEROUS MICROWAVE! Not even a year old and some interior paint chipped after approx. 6 mos. of this brand new LG Microwave. It caused sparking and smelled like something was burning. It more than likely could have caught fire if I didnt catch it right away by pressing Stop on the control panel. There was exposed metal inside around the door area where the paint chipped. I didnt return it cause I lost the receipt (I have bank info cause I paid with my Debit Card). I never purchase insurance cause I have been ripped off so much with that. I cant afford to buy another microwave so I put some appliance paint on the chipped area let it dry overnight. It did work, however a few months later it chipped and again MORE SPARKING in a different area. Repeated the process with the appliance paint and again it worked. Shouldnt have to worry about this. I dont walk away when using this microwave cause its DANGEROUS!I was also unhappy with this LG Microwave due to it being LOUD, HARD TO SEE CONTROL PANEL, COOKS VERY HOT (OVERCOOKS USING THE CONTROL PANELS TIMED COOKING & TEMP eg... Potatoes, Popcorn etc. I did read reviews prior to purchasing and some of the issues can be overcome, however not the FIRE HAZARD ISSUE! I was surprised to see 4-5 star reviews. I truly believe they are filtered cause I tried to place this review on LGs site and it was not posted? Consumers need to know Buyer Beware.

I bought my LG washer 2 years ago. I have put 3 new lids on my washer in that time. At 175.00 a piece will never buy another one. I called their customer service to give them a chance to do something about this problem but was told nothing they could do.

This is by far the worst dishwasher Ive ever owned and was the most expensive one! The tines constantly collapse and allow the dishes to tip over. The soap dispenser door is tricky to get closed. Sometimes it wont dispense at all. If the door does come open usually only half the soap is dispensed. It doesnt clean anything. We practically wash every dish before loading, and when you go to unload, half are still dirty. The upper rack will not hold any sized glass or cup well. They constantly tip over. This dishwasher has broke more glassware than you can imagine. The lower rack doesnt want to roll in and out without coming off the track. I hate this dishwasher.

We have used the Easy Clean option on the oven, all it is - is a timer. You spray water in the oven, hit the option, wait 20 minutes, then clean the water up. The LG directions tell you to use 10 oz of water, spray on spot, and wait. Then it is clean. Nothing happens.

The LG washer and dryer are the best ones I ever had, they wash and dry great and had very few problems with them. Have them for 11 years, I would buy the same brand if I needed a new pair. They also fit a lot of clothes with no problem.

Purchased my $4k LG French door 26 cu ft refrig/freezer in Nov 2015. In June 2017 the refrig/freezer failed and not operable, had to throw all my food away. Repaired with new compressor. On December 26, 2018, the exact same problem occurred! Threw my food away again! the earliest a tech can come is on January 9, 2019! This appointment was after I complained about the first Jan 16th appointment given! Need another new compressor. Prior to this LG, I had another LG and its compressor that failed twice in the 3 years I owned it. Why did I buy another LG? Thought, What the odds of this happening again with a brand new LG. Well now I know. It must be a defective design that occurs repeatedly to a Lot of LG owners! Never will buy another LG!

Bought the microwave from Walmart in 2019, used it without issue for about a year. Last night, I put something in to warm for 1 minute. (No metals etc of course.) And no sooner had the minute started I turned away, heard a huge grinding whoosh noise, turned back to see fire coming from the right side panel. It made the sound again, another burst of flame and I shut it off. I had the unit unplugged and set outside. I contacted LG with a pic of a clear burn mark on the right panel, explained what happened and they told me too bad, nothing they can do, try returning it to store. ALSO, they further accused me of exploding something in the microwave itself. This was the suggestion of a supervisor. I am appalled and surprised at how they handle this situation. I would seriously reconsider buying anything from them. This could have ended up so much worse than $150 down the drain.

I bought an LG Refrigerator #LFC25770 in November 2008. I paid over $1,500.00 for the French door style with bottom drawer freezer. The compressor keeps coming on and then clicks right off. The freezer thawed and the refrigerator no longer cooled. After doing research online, find that the cause might be the starter relay. I tried to order the part and it is no longer available. You now have to replace the relay, thermostat and compressor; should have been a warning that LG has had this issue before. I called LG customer service since the sealed system was still under warranty for parts. They gave me several contacts that did the warranty service for them. However, no one comes out to my location. I called LG back and they gave me several more names. I called all and once again either they dont service LG or they dont come to my area. Again, I called LG who gave me more names and numbers. Did I mention the time I was wasting and the cost of long distance calls? I was told it was my problem since nobody would come out. I asked to speak to a supervisor and was hung up on. I called back and asked for a supervisor and was transferred and explained the issues with LG and he said he would make the calls and try to find someone. To say I am not happy with LG would be putting it mildly. The products and the service suck.

I recently bought an LG washer and dryer. The washer does not fill with enough water, leaving my clothes in a tangled wad. Takes an hour to wash a simple load. The dryer refuses to dry the clothes. Seems the sensor knows when your clothes should be dry and shuts off. Trying drying a bathroom rug. Takes three or more tries. I long for my old washer which I gave away in working order. LGs are junk... save your money!!!

I purchased a new LG French door refrigerator with two bottom drawers as the freezer 2 years ago 1/6/2019 brand new. Prior to Christmas 2020, the unit quit cooling completely with a dh-f code. All the food had to be thrown out. I have contacted LG 6 times, the best they can do is late Feb to repair the unit. That is unacceptable and I will not recommend LG, they have a known track record of refrigerator problems based on my search of reviews. I have never owned a refrigerator that didn’t last at least 10 years. Shame on LG for poor products and poor customer service.

Bought this refrigerator about 2 years ago. The ice machine keeps freezing up. It will work for about 2 days then freeze up again. We keep taking my blow dryer and unfreezing the unit. I wish had I read all the reviews with this refrigerator. I would have never bought.

I bought an LG True Steam Balance washer and dryer 2 years ago. Without a doubt, my 30 year old agitator washer and dryer in our house up north function much better. I purchased on the strength of Consumer Reports recommendation and because I thought the steam option would be useful. Consumer Reports really blew this one or else the report was written by some young person who considers wrinkles a fashion statement.EVERYTHING and I include towels, comes out so wrinkled that it requires touching up with an iron. I cannot WAIT to get rid of this washer and dryer; it makes life harder, not easier. I cant fault the cleaning; the clothes are cleaned just fine, but I believe that the washer spins with such ferocity that wrinkles are set into the clothes and no amount of tumbling, or taking them out of the dryer while damp, will eradicate the wrinkles.

At Thanksgiving our LG refrigerator and freezer stopped working. We bought it new a few years ago and loved its design and size. It was a lot of money for us but we splurged. We called the company we bought it from and they told us to call LG service direct. We could not get any response when calling LG so just decided to get a tech to look at it. Took him a week to get back to us because of the holidays. He told us the sealed freon system was broken and the compressor was toast and he could not do the repair. He charged us for the visit and left. He said it would cost a lot of money to fix - So we tried to contact another service company to fix it. The only one we could find to work on our fridge is a couple of hours away and we have to take the refrigerator to them. It is very heavy and taking it down a flight of stairs is pretty scary and we really dont want to transport it. We called LG again trying to get a service tech to come out to our home to fix it but cant get through to anyone. At this point we are probably going to buy another brand as we have been without a fridge for weeks. If LG wants our business please answer your phones!

We purchased an LG refrigerator less than a year ago and the compressor has failed and we had to throw out our food. Furthermore, when we called LG with the problem, they sent out a repair person the next day with no way to fix it. This seems to be a common problem with these refrigerators and the techs have no replacement parts in stock. They said 7-10 business days without a refrigerator until the part comes in. We have no idea how long it will take to schedule the repair once the parts comes in. This is SO unacceptable.

In 2012 we purchased an LG French Door refrigerator - the most expensive fridge weve ever had - to update our kitchen appliances. In 2013, the freezer section malfunctioned, food defrosted. Since we had the extended warranty, the freezer problem was repaired, but we still had the loss of food. Several months later, we discovered the food in the refrigerator section was freezing. After trying to adjust the temp according to the manual, we called the warranty insurance & since we have the gadget that is supposed to diagnose the problem, allow parts to come with the service person, had this done. Of course he had to order parts. White refrigerator, a black gasket arrived. More parts ordered. Weeks later, same problem. 2nd technician said 1st repair was not done properly, so more parts. More food loss each time. In March 2014, same problem with food freezing in fridge section. We have been waiting 3 weeks for proper parts (again, wrong color gasket seal sent - so another wait). Also yellow discolorations all over the white door, and neither LG nor the warranty insurance will cover this, as its considered cosmetic. So our nearly $3000 refrigerator is the worst appliance weve ever owned. Have complained to LG, nothing resolved. Can you say LEMON? Needless to say, when warranty coverage is over, appliance will be replaced and NOT with an LG!

While our new LG free standing dual oven gas range cooked superbly, it is a clear danger and we convinced our retailer to accept return, even though they advised that LG would not. The control knobs turned inadvertently, allowing the gas line to open, without igniting. The technicians claimed it worked as designed. How could that be? On multiple occasions reaching for something in the cabinets above or the microwave caused the knobs the move, despite only grazing the knob. In a separate incident, our electrician placed a tarp on the range to prevent anything falling on the cook top and again, an inadvertent touching ignited the tarp. While nobody was hurt this time and no permanent property damage, we refused to accept this. We were very pleased with our retailer, PC Richard, when they agreed to the return. We recommend that nobody accept the risk.

Two consecutive LG Microwave ovens break down after one year in a light service environment. The 2nd was purchased to fit in the opening above the oven at my parents townhouse. A poor investment and a waste of time. I wonder how safe they are? Each microwave had an electrical failure. Thankfully there were no fires.

I bought this model (LSXS26326S) back in 2015, yes this come with 1 year warranty. June 2017, with no clue its just stop being refrigerator, ice not produce, not cool only one thing works is lighting. Called customer service right away, they question me if I have warranty? Yes 1 year warranty. If this case happens 10-20 years later it means this refrigerator already do their jobs, but only 2 years? Dont you think it something wrong might happen with their production? Its not like you bought a car, which is depending on how fast you drive, how aggressive you drive, care taking. But refrigerator what I only do is put food into refrigerator thats it. This refrigerator cost 1.5 k not some hundred dollar. I made a decision to purchase LG brands because I think that I could TRUST them. LG team gave me time to fix this on July 29th which is I could not accept this. I would like to get a same new working refrigerator or higher immediately or full refund so I can buy a refrigerator to keep my food cold and because I feel like I pay too much for this refrigerator that only working for 2 years. LG CASE NO. : **. They put me on Live Chat and waiting about 30 minutes and end up with screen was refreshing by itself and back to beginning again. Buy another brand.

Opened my refrigerator only to find the items on the top left hand shelf were warm. To my dismay, the cover over the lights was dropped down because the countersunk area for the screw keeping the cover in place was melted away. Not sure if this is a fire hazard so I removed the lights just in case. Not sure if anyone even reads this stuff so I will have to go out and purchase another refrigerator. It wont be another LG product.

I purchased double stacked LG washer/dryer in January 2010. In February 2012, the washer motor broke and LG placed it. In December 2012, the motor broke again! I called LG and they said I would have to pay for a technician to look at the washer. Ive had this washer for 2 years and the motor broke down two times. I have to pay to get the washer fixed! My previous Westinghouse washer-dryer I had for over 15 years and not one service call, not one problem in all 15 years. Im so mad at LG and Im insisting that they replace the washer. Not sure if you can offer any advice, but I really want to get a lawyer and go after LG. Thanks for your time.

We bought a french door LG fridge from Home Depot. It stopped working just after the warranty was up. Costing us all the food in the freezer and the fridge. NEVER BUY LG AGAIN. Now we face the choice of a costly repair and very possibly future breakdowns, or scrap the crap. And buy something decent.

I bought my LG appliances not quite 3 years ago. I did my whole kitchen, refrigerator, stove, microwave, dishwasher, washer & dryer. They were very expensive. I thought I was buying the best. I bought them from HH Gregg. First mistake. They went out of business shortly after. I never received pedestals for washer and dryer, they owed me $150 back but of course I never saw that.The appliances are junk. Microwave is convection but has burn marks on side from first use. Dishwasher wheels fell off right away. Getting dishes in and out almost impossible unless I get halfway in it. I rarely use it because its a pain. My refrigerator compressor went out the beginning of June 2019. LG uses a company called A&E for repairs. When I called them they told me they only had one technician in my area. I finally got my refrigerator fixed today. September 11, 2019. The compressor was fixed 2 weeks ago but the day after it was fixed the icemaker went. I went without a refrigerator for two months and without ice for over 3 months. I have had to buy bagged ice for 3 months.I finally had enough with A&E and the rudeness I dealt with there. I refused them to do the repairs. LG said they got someone else to do the repairs, only thing is they never called him to set up for repairs to be done. Not once but twice. Thankfully I had his number and he made time to fix the refrigerator. His company is called Umbrella appliance repair and his name is Said. Not sure of last name. He is from Williamsburg VA. I would recommend him and give him the highest respect. He came even though they didnt call him like they said not once but twice, they had me wait all day and he didnt even know he was supposed to be here to do repairs. He worked until after 8 p.m.My husband passed away 3 yrs. ago, the person that took my info got it wrong and somehow when they sent the parts to my house, parts I didnt know were coming, came in my dead husbands name. Can you imagine getting a pkg. on your front steps with your deceased spouses information on it. Also during all of this mess my mother passed away. I had family coming in from all over the country and no refrigerator to keep food and no way to make ice. I had people here from Wisconsin, California and Pennsylvania.This has been a nightmare I wouldnt wish on anyone. Over 2 months without a refrigerator 3 months without my icemaker. LG should be ashamed. I would never recommend them to anyone and I promise I will never buy LG products again. The worst customer service ever, from LG and A & E repair services. Debbie **

I scheduled and paid for a service call to have my washer repaired 5 days in advance. Took the day off work so I could be there for the technician between 8a-12p. Technician calls on the afternoon prior and says he is going to come at 3p-5p because coming between 8a-12p would make all of the other customers wait due to the amount of time it will take to fix my washer. So this becomes my problem?! Then the technician gets angry with me because I called LG to see if they can reschedule and then tells me he is not coming out to fix my washer. I was nothing but professional with him, but there was no way he was coming into my house to fix my washer now. I spent nearly 4 hours of my day dealing with LG - waiting on hold, negotiating with them, trying to get a replacement technician, etc, until I finally decided that getting a refund for $260 repair bill would be better spent on a new washer and dryer (which didnt need to be replaced). Ill give you one guess as to which brand I DIDNT buy! I got a brand new Maytag washer and dryer for $1700, which means Ill never have to deal with LG again. I will never own another LG product. LG, if youre reading this, your customer service is the worst experience Ive ever had with a customer care team. I guess it says a lot that I would rather spend $1700 than give you $260 for a repair on a product that served me well for nearly 9 years. The dryer is still going strong, but Ill sell it to offset my new purchase. For me, it wasnt the product, but the people.

My LG washing machine stopped working after 3 months! It is not able to complete a spin cycle and does not drain, leaving mildewy water sitting at the bottom on the washer. We called for an LG repair man who arrived at our home 3 days later. He walked in and pressed a few buttons then charged me $150 before leaving and doing nothing! The machine is still under warranty, yet, whenever we try to call them to actually fix the ** thing they inform us they will be charging us more. I do not understand why LG has a warranty system going, if they are going to charge us for a problem that we have not caused. Needless to say, I will not be purchasing anything with the initials LG from now on, and will do my best to persuade others to do the same. This companys ethics are deplorable. It should be ashamed of itself.

Words can not describe the joy I have when I use and even more appropriately when I clean up after my husband cooks. I never liked or would even consider electric cooking before, but this is an absolute dream. A pot boils over? No problem. Use a rag and wipe it up even when the pot is still cooking, it lowers the heat the minute you turn down the temperature and if you pick up the pan and walk away, the burner shuts itself off. I have considered an electric oven before but with the convection and induction features, I feel like I have died and gone to the great kitchen in the sky. I know that sounds a little extreme but after dealing with a messy stove top & an oven that I have to get down on my hands & knees to clean, this is really a God-send.I also got a great deal on my appliance from eBay. Even had a manufactures warranty. LG has been our go to brand for T.V.s, fridge and now my kitchen. The only draw back is trying to find pans that dont cost a fortune and are of good quality, also someone that can tell me why my cast iron griddle cracked in half when I tried to heat it up to cook a steak. Not a major problem. Just would like some answers.

Updated on 04/06/2021: Again, my experience with LG appliances and their customer service department has been awful. I have been dealing with this for 5 months (after my first issue a year ago) and it is still ongoing. I will never buy an LG product again.Original Review: We have been without our refrigerator for 4 months. This is the second time the compressor has gone out and we can not get one of LGs service techs to get the parts needed and repair this. It should have been replaced months ago but the customer service department is useless. Do Not Buy This or any LG product. The aggravation alone is not worth it.

Sadly, a new dryer that had to be serviced 3 times within a year. Clothes continue to come out damp, an internal rattling noise which is loud, and a lint catcher that destroys clothes. I am quite sad. :(

My LG refrigerator stopped working yesterday at 3 years old. So LG covers the part but I have to pay $572.00 to have the new compressor installed. And on top of that the parts are a week out and I cannot set up the service appointment to replace the bad compressor until I have the parts in hand. And I was told LG is very bad at getting the parts out. So once parts are in hand I need to set up the appointment and oh by the way they are 2 weeks out because there is only guy that can fix this LG compressor. So that make 3 weeks without a fridge. So I am upset with LG. I looked in my house and I have an LG washer and dryer, 2 TV, sound bar and stove. Do you want to guess who is done with LG products? THIS GUY!

This unit really fits into the flow of the kitchen. Shelf height is adjustable and easy to accomplish. Very helpful with holidays and entertaining. Great supply of ice, easy to use door dispenser for fast access. Easy to see what is in the ref. even when fully loaded.

In May 2016, we purchased an LG set of kitchen appliances through Costco. We have had nothing but trouble with all of these appliances. The most egregious is the refrigerator. The compressor failed in March, 2019 (note, the fridge was less than 3 years old). According to our user manual, the warranty for the compressor was for 5 years parts but we would have to pay for labor. We contacted the number in the booklet for warranty service using the number listed for using the Smart Diagnosis service. After a very long round-robin of talking to one person after another, I finally was put through to a Smart Diagnosis technician. After many attempts to use the smart phone smart diagnosis, the tech said that it wasnt working (no surprise there. Has it ever worked on any LG appliance?)I finally called a local servicer who sent out a technician. He diagnosed the failed compressor and said he would obtain the part for us per warranty but we would have to pay the labor ($855.00) ourselves as it was not covered under the warranty. The serviceman was very negative about LG and even suggested we would be better off just buying a new refrigerator from another manufacturer. We decided to repair this one so he ordered the part and said he would call when it was in.In the meantime, my husband is researching LG appliances and discovers that LG extended the warranty to include the compressor part AND the labor for the first 5 years of the appliance. We were never notified by LG that a change was made to the warranty. When the repairman called with the part, we had him go ahead and install it. We had been without a refrigerator for a week by that time.We then called LG to attempt to get the $855 back from LG that we paid for the labor. I thought this would be easy. HAH. It is now two months later. I have talked with many different people, sent documentation twice, and all I am told is the reimbursement is under review... Thank goodness we purchased the refrigerator through Costco because the Costco Concierge service has been a great help by contacting LG directly for me. So far, LG is stalling them as well. I will post again if I ever see my $855 again. In the meantime, please do yourself a favor and NEVER buy any LG appliance!!

LG gas range, purchased July 2015, not sure of the model. Beautiful appliance (hence the 2 stars instead of 1), but some issues: The 2 front burners on the cook top (the ones I use most), dont always want to ignite (have to check visually to make sure). A few months ago, started noticing that the oven would preheat correctly but not hold its temperature, so couldnt rely on it. Started getting F9 Heat Error while attempting to preheat, then the igniter failed entirely and had to be replaced. Cost me a few hundred bucks.Tonight, about an hour after turning the oven off, we heard a *crash* in the kitchen. I ran out to find that the outer glass on the oven door had shattered into a million bits and there was broken glass all over the floor. No one in the kitchen and nothing in the oven. Hours later, Im still hearing cracking and glass falling. This is dangerous. Thankfully it didnt happen while my dog was home alone. Not sure what to do at this point, whether its worth the cost of another repair or if I can even trust it, should I decide to go that way. The range was pricey, and Id hoped to get good and reliable use of it for a long time. Didnt expect to have problems within 3 years, certainly not 2 major problems within a month. Never bought LG before, probably wont again. Pretty disappointed, and wouldnt recommend to others, based on my experience.

Purchased model LFXC24726S/00 November 2014. Had to be serviced January 2015 due to excessive ice buildup in freezer. Time frame was 5 wks d/t, part not in stock, reorder wait & install. 8/1/18 fridge dead. Told 8/14 would be soonest tech would be available to come out, diagnose, possible order part if not available then repair...2+ weeks with no working fridge. Told I could rent one in the meantime and be reimbursed at 25% of the cost of my fridge. Seriously?!! Lost food, utilize insulin (requires refrigeration), had to purchase a new fridge ASAP.I don’t about anyone else but I don’t have $2200-$3000 lying around for new fridges every 4yrs. Totally unacceptable! I will NEVER purchase another LG product again as they are not supported by the company once you get them in your home. It was suggested that I have it moved into the garage after I get the new one & allow them to repair it. Why the hell would I do that? I don’t need 2 fridges, I just need 1 that is reliable & works!

Brand new LG top freezer refrigerator was replaced twice. None of the freezers could maintain a zero or lower temp - sometimes getting up to as much as 15. LG told me theyd send someone out but since the problem is random, if it isnt above zero, they will charge me for the call. INSTEAD of researching what LG has done in the past to fix this problem and just doing that repair, they insist I have to wait until the fridge constantly fails. Which is may or may not. Meanwhile, I cant protect food from freezer burn and spoilage. I called LG. Was disconnected. Called again. was put on hold 15 minutes and was disconnected. Called again. Was told someone would call me back. No one did. Emailed asking what the fix was for this issue and was told to read the owners manual and that I had to call their 800 number to talk to a person. The email contained a link to a chat which told me I was not authorized to use. So I have a new refrigerator with a useless freezer and no help from LG. All they need to do is tell me how the problem has been fixed for others. Instead, they not only lost a customer, I will caution others not to deal with LG.

Their products look good to begin with but when you have a problem they are masters at kicking the can down the road and not helping. Their customer service reps write things in their reports that are not truthful (to cover themselves) and they continually claim that the fading of the black on the glass top electric range is purely cosmetic. BUT we choose items based on being aesthetically pleasing. I bought all 6 LG appliances - but after this frustrating 6 month long attempts I will never purchase any of their products again. I am frustrated and disappointed and angry.

We purchased LG French Door refrigerator 2012. Every year we have had service. I keep paying a fortune for the extended warranty increasing the cost to over $3000.00 now. Now the compressor went last Monday, and a week later, they cannot even tell me when the part will be in, it is on back order. I explained to several people that this is our only refrigerator. We lost everything in the freezer and refrigerator with the exception of some items that fit in our outdoor camp size refrigerator. We have been buying ice, for the cooler to keep milk in the house. Today they still cannot give me an ETA on the part. This is offensive, that you pay good money to purchase the product, good money to insure the product, and then you wait and I was told it take weeks. No loaner, no replacement. I WOULD TELL EVERYONE LOOKING AT REVIEWS, do your homework, do not purchase LG.

LMXS28626S.ASTCNA0/French Door. I bought it for the good looks, but there are a few annoying and serious design deficiencies in the refrigerator, as follows: 1. The ice maker storage is in the door, which causes the ice inside to clump together and stop making ice if the door is opened for a couple of minutes while cleaning the inside. The storage has to be cleaned out, and sometimes reset, in order to work again. 2. The water dispensing spout is far from the pressing mechanism, and water splashes outside the glass if it is small. I have never experienced this before in any of my previous refrigerators3. The French doors do not stay in place when opened - the left tends to shut, while the right tends to open all the way.

My husband and I bought our LG refrigerator about 14 months ago. We were not offered an extended warranty and did not think to purchase one in the midst of the chaos of purchasing our first new home. Setting that aside, I recently contacted LG with a problem and they refused to help us saying I needed to pay a service company to come out for something I feel they should take responsibility for. The issue being that a screw had come loose behind the ice maker and completely unaware, had dropped into our ice causing it to go into my husbands smoothie. While in the NutriBullet I heard a noise, assuming it was the ice, like it always does, then when it continued I went to stop the machine, it was too late, because just then the screw burst out the side causing a terrible mess everywhere. Now I need to replace the cup and chopped up blade to our NutriBullet. LG wants to take no responsibility whatsoever. I personally feel they should at least send me a replacement screw and possibly help pay for the replacements. My opinion is this was a defect and should be covered, being it was barely out of the warranty period. I am just glad that no one swallowed that screw causing physical damage. My advice... Be sure to get an extended warranty, if its not offered, ask for one! Products just arent built like they used to be! (It was quite baffling trying to figure out where a white screw came from... Until I traced it back to the ice machine, and there it was, an empty hole behind the ice container.) Now to find a replacement screw for it, I cant afford to pay for a service call for a little screw. Amazing how something so tiny can make such a big mess! :/

Fridge was sold without a much needed hardware and software update. Suffered ice buildup in refrigerator side which was fixed in earlier version of refrigerator. Had awful time with repair folks not able to diagnose problem. Took three call outs to fix it.

I bought LG range LSE4611 costing me over $1400 dollars. Not even done paying payments on it. It melted away like plastic on fire. We had a pot of water on it. Somehow the heating element malfunctioned and melt the glass top. It seems as this range has no safeties. Don’t waste your money on this brand.

My washing machine is new. I have never had such a bad experience over a washing machine before in my life. Basically my washing machine is broken, its not working. I have had it for six weeks. They said they would send an engineer to look at it today. They apparently cancelled it and told lies. They said someone had been around. They had not. They lied someone cancelled. I spoke to a manager. He was rude and told me I had to maintain it first. A brand new product??? He was so rude. He said, Why dont you ring trading standards. Which I did. Both Currys where I brought and LG are passing the buck. Trading standards said they are breaking the Consumer Act of 2015. I have filed a complaint with Currys, LG and trading standards. I dont even want a product of theirs in my apartment after dealing with ignorant rude people in LG.

Brand new LG washer & dryer arrived in less than perfect operating condition. LG could not care less. This is a really arrogant uncaring horrible outfit to deal with. They tell you their rules as they go along. You are treated like dirt and end up spending good money to be bullied by this dysfunctional bloviating giant. DO NOT BUY LG PRODUCTS unless you want to buy headaches. Cannot get service from them. It is almost 2 months since we got these malfunctioning machines and the service outfit has been here once and accomplished zilch. Getting them back is an exercise in futility. LG IS AN OUTFIT TO AVOID. Home Depot, where we purchased this junk should also be avoided. No one home to help a dissatisfied customer no matter how right one may be. Im sure Ill end up in small claims court.

To anyone seeking advice on an LG dishwasher, take heed to all of the complaints listed. I have experienced most of the complaints listed from the machine not rinsing, not drying, not cleaning. The worst appliance I have ever had in 40 years. I have not tried other LG products and Im not compelled to do so. However, Do not!!!!! Do not purchase this product line in a Dishwasher because you will be disappointed to no end. Im not going to fight it. Its not worth my time but I will never deal with this company again. I may have lost 350 dollars over the last 3 years but they lost my business and not just mine because Im spreading the word.

Besides being attractive, this refrigerator is the adequate size and the two fresh zone drawers are large enough and extremely handy to keep the fruits and vegetables. The outside is easy to clean and does not show fingerprints, which I appreciate very much!

We finally got the fridge repaired, it was the compressor, apparently these compressors are hard to get so that was the delay. The repair serviceman was very professional & knew what he was doing, had it working in about an hour .

I bought one of LGs “French door” models in July 2014. The compressor has already gone out. Initially, I really liked the unit, with the exception that the ice maker in the door did not stay cold enough and the ice melts together and has to be thrown out every few days. I was willing to overlook this because the rest of the refrigerator worked great. Produce stays fresh for several weeks.I am giving this refrigerator and LG 1 star mostly because of the service, which is almost non-existent. I wish I could give it 0 stars. I knew that the compressor was out because I woke up one morning and both the refrigerator and freezer were warm, even though the lights and water dispenser were still working and I could not hear the compressor. I tried to “diagnose” the issue so I could let the LG representative know, but it would not give me a reading. The ability to use your smartphone to diagnose issues was one of the selling points of this refrigerator. However, I had to wait two weeks (including over Labor Day weekend) just to have someone come to confirm that the compressor was the issue. The service person opened the refrigerator and used his own phone to determine that the compressor was out. I had to pay him the $100.00 trip fee for him to do something that I should have been able to do. Then I had to wait another 8 days for them to order the parts and come back to install the new compressor.The day before the second appointment, they called to confirm that all of the parts had arrived, but only 2 of the 3 parts had come. They told me they were cancelling the appointment and rescheduling it for another week out. I had to demand that they keep the appointment and I tracked down the missing part myself and picked it up at UPS. Finally, the technician came to replace the compressor yesterday, and I immediately knew something was wrong because it made a loud vibrating noise that has not stopped, which began as soon as he left. I called him and left a message but didn’t get a callback. He had indicated that it would take until this morning to cool down enough for food storage. I decided to wait it out and see if the noise would stop. Not only did the noise not stop, but the refrigerator and freezer are still warmer than the inside of my home.I now get to wait another 5 days for them to come back to re-check the refrigerator. I do not have a second refrigerator, so I am living out of a dorm-size refrigerator and buying ice at the gas station. My interactions with LG and A & E Service have been so negative and their service has been so slow that I have decided to use a different brand of appliances in a new home that is under construction. I will never buy another LG product again.

Our LG Tromm Washer Machine has a rectangular area with a lid and this is where you pour your detergent. It collects black mold constantly and only part of it comes out to clean. That part being a small piece which holds the softener and bleach. I even keep it open at all times so air can hit it and it still gets quite moldy. Also, it needs to be drained every now and then as well at bottom of machine. Dryer DOES NOT dry loads at all. I have to dry numerous times, both large and small load, even using the appropriate dry choices. Probably spent more on electricity than what I should have been with these supposedly more efficient machines. I have been unhappy for almost 7 years with these machines.

I am on my second LG 30.5 Cu Ft Door in Door French Door Refrigerator with Ice and water dispenser LFX31945ST. Price over 2.5k. Thank god for Best buy return and exchange policy or I would be screwed. After reviewing websites recommendation claiming this LG was the #1 rated product, I soon came to realize those rating are mostly on features and design. The reviewers do not actually keep that refrigerator in house and truly test the quality and durability of the product. So I purchased my brand new fridge - super excited. As a family of 5, I need something big and nice. During the next two week my wife kept noticing the freezer was not maintain the temperature. Give you an example: anytime you take out, ice cream, I normally had to let it sit on the counter for a minute before I was able to scope it out. With my top of the line LG Fridge I can take the container and squeeze with my bare hands. Call the LG tech, replace the motherboard. 24 hours later the whole fridge failed, all food lost. Call Best buy, I believed in the product and the review. This must of been a unique experience. Today is day 14 and the freezer still does not freeze properly, sending it back. Never ever will look at LG for anything again.

New refrigerator, ice maker quit and while we were gone for 3 weeks, water leaked all over the floor, ruined baseboards/floor. Called for repair. Have been promised a technician and or calls for 4 days now with NO callbacks and no technicians. Weve been lied to again and again, and still no fix and none in sight. Defective product, impossible service! Never again would we purchase an LG product!

LG REFRIGERATOR LMXS30776 - Back again...after 1 month of compressor being replaced, after a month to obtain part, now there are leaks in the coils. At what point should this piece of metal be replaced! Paid $3,000.00 for this item and have only had 2 years. Trying to get it repaired with the extended warranty cost me missed work and money, food and money to eat out until repaired. 1 month later I am back at square one. I have pictures of food lost and a man in my refrigerator trying to figure it out. Who and when will LG step up and get me a new refrigerator! Additional, my husband had to assist with remove parts and pulling out the refrigerator. Something I could not have done. I AM READY FOR A REPLACEMENT!

The sanitary and steam settings are wonderful, but I also enjoy the quick wash for small, irregular loads. I appreciate the laminated directions and details regarding how to keep my machine lasting longer.

We had this beautiful fridge installed in June of 2012 and right away the freezer compartment spilled ice all over the floor when you opened the freezer drawer. The repairman messed with the seal on one visit, then replaced the seal on another visit and finally replaced the freezer door on the third visit. Problem with that was then resolved. Was gone for three months and back home for summer and the freezer quit working on July 4 - water all over the hard wood floors and freezer food thawed--they came out and did repairs on a fan. A week later the same thing happened - came out - needs new compressor. Came out with the right part no. on the box, but when he went to install it, wrong compressor - could not even restart the fridge section - so without fridge too. Yesterday they installed the correct compressor and freezer wont go below 29 degrees. American has been very good to do repairs and are trying to help us. We also bought the extended warranties, but that company has been somewhat difficult to work with. It is like no one knows who should do what. Very unhappy with this product. Now I have seen many others experiencing the same issues. Should the consumer have to suffer inconveniences and perhaps even damage to their home PLUS pay for the product and warranties especially when LG surely knows they have problems? I feel badly for the repairmen, but am wondering why companies continue to sell these products when obviously there are significant issues. What are we to do?

The refrigerator had touch screen features, good temperature functions, and enough room for all my groceries. The height and width was good, as well as the space it took up. I would improve the amount of time the warranty lasts and probably more cost effective. The cost is pretty high for some of the products, however, I enjoy the appliance. I chose this brand because its a well known brand and everything works well as expected. Im a fan of other products from LG and they work great. Great purchase and easy to use.

I bought an LG top loading washing machine with direct drive a couple of years back. Perhaps a year later, I began to regularly get UE error messages (uneven load) which would stop the cycle. I would have to open the door, try to redistribute the wet laundry and then restart the cycle. Sometimes multiple times for 1 load. It would often TAKE LITERALLY 3-5 HOURS to do a single load of laundry!!! Sometimes, the machine will try to correct the idiotic error by automatically refilling the tub with water... I guess in an effort to redistribute the load. This never works. The machine has gotten progressively worse with this UE issue to the point that now it stops on 80-90% of the cycles! I often end up having to stand by the machine during the spin cycle until it either stops and gives the error message or begins to refill the tub, then I have to turn off the machine and put the soaking wet clothes into the dryer.As I write this, it is 11 pm and I just put a soaking wet load of laundry that started at 630 pm into the dryer. It doesnt matter if I put in a tiny load or a big load. It doesnt matter if I adjust the spin speed to low or medium. It still gives the UE error on most of the loads. Whats more, the machine has a spin only option - one might think that this means spin only. Nope. Ive tried selecting that option to empty the tub after several UE errors, but it will inevitably start filling with water again. How spin only turns into filling the tub with water is beyond me. Absolutely ridiculous. This machine is supposed to be energy efficient, but It Wastes energy by running and re-running for hours on end, WASTES WATER BY SENSELESSLY REFILLING FOR NO REASON AND WASTES ITS OWNERS VALUABLE TIME. WASTE OF MONEY! Do NOT buy LG Top load washer!!!