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Comprar LG Refrigerador LMXC23746D
Comprar LG Refrigerador LMXC23746D
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Comprar LG Refrigerador LMXC23746D

LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Black stainless steel

Encuentre grandes ahorros en Refrigerators LG en Appliances Helpers. ¡Descuentos en modelos de caja abierta y de piso disponibles en electrodomésticos de las principales marcas! Precios bajos. Optimice su almacenamiento de alimentos frescos con este refrigerador LG LMXC23746D de 22.7 pies cúbicos que cuenta con un perfil de profundidad para mejorar el espacio de su cocina. El cajón CustomChill utiliza 4 ajustes de temperatura para un almacenamiento flexible.

Fabricante: LG

MODELO: LMXC23746D

MSRP: $3509.99

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Páginas de códigos de error relacionados:
LG Refrigerador Códigos de error, LG Distancia Códigos de error, LG Lavadora Códigos de error, LG Secadora Códigos de error, LG Microonda Códigos de error, LG Lavaplatos Códigos de error, LG Television Códigos de error,

Páginas de resolución de problemas relacionadas:
LG Refrigerador Solución de problemas, LG Distancia Solución de problemas, LG Lavadora Solución de problemas, LG Secadora Solución de problemas, LG Microonda Solución de problemas, LG Lavaplatos Solución de problemas, LG Television Solución de problemas,

Páginas de reparación relacionadas:
LG Refrigerador Refacción, LG Distancia Refacción, LG Lavadora Refacción, LG Secadora Refacción, LG Microonda Refacción, LG Lavaplatos Refacción, LG Television Refacción,

Páginas de piezas relacionadas:
LG Refrigerador Partes, LG Distancia Partes, LG Lavadora Partes, LG Secadora Partes, LG Microonda Partes, LG Lavaplatos Partes, LG Television Partes,


Comprar LG Refrigerador LMXC23746D

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Product Reviews:

DID not show fingerprints - during a brown out of our electric service in a
DID not show fingerprints - during a brown out of our electric service in a storm this unit continued to run. I never lost any food while all my neighbors lost hundreds of dollars of refrigerated and frozen food. Great unit and wish I had moved it with me when I left NJ.
Published: November 21, 2017
Rosalie of Port St Lucie, Florida
Source: consumeraffairs.com

Had my fridge a year yesterday. It makes horrible noise and I have to open
Had my fridge a year yesterday. It makes horrible noise and I have to open and slam door to make it quit. LG does nothing to help the consumer when you call. This product sucks. Warranty useless.
Published: February 14, 2017
debra of Hogansville, GA
Source: consumeraffairs.com

We bought our refrigerator as an appliance set with stove and dishwasher on
We bought our refrigerator as an appliance set with stove and dishwasher on 4/24/2014. The model #LFX32945ST, our delivery date was 6/20/14. We did not buy extended warranty at that time. It began to slowly breakdown Nov. 2016. First the ice started to melt down onto floor, then everything in my refrigerator began to go bad then finally everything in my freezer started defrosting. I had to buy bags of 40 lb bags of ice, put everything in 3 coolers to stop from going bad. We had to go out to eat diner everyday. LG offered an extended warranty for $463.00 one repair visit including parts and extended for 1 year for one more breakdown. They said if they could not repair they would give us depreciated value of the refrigerator. Dependable Appliances who was contracted by LG to do the repairs came to my house 11/16/16. When the appliance repair man came to my house after waiting 5 days for his arrival he didnt even look at the back of the refrigerator. He told me since it is just over 2 years old and nothing is working in the refrigerator it really should be replaced. He told me he would put that in my report that I needed a replacement and it could not be repaired. After waiting 3 days for them to call me I decided to call Dependable to find out that no replacement was coming and that they were ordering a part. They could not tell me when it would come in. Three days before Thanksgiving we decided to cancel the warranty and just buy a new refrigerator after reading nightmare scenarios online and on BBB. I pray that my LG dishwasher and stove to crash also. Keeping my fingers crossed. Never again.
Published: November 22, 2016
Frances of Wantagh, NY
Source: consumeraffairs.com

My glass top range was purchased 9/27/15. On 10/22/16 the glass top implode
My glass top range was purchased 9/27/15. On 10/22/16 the glass top imploded approximately 15 minutes after I turned it off. All burners cracked. I was barely out of warranty and most companies will work with a feasible solution. I was transferred to their warranty division and offered a premium protection policy for $414 for one year. The other option was a one time use warranty for $288.95 which would cover labor, diagnostics, and cost of labor. The glass top would be an additional $331.45. Neither plan covered the glass top which is my issue I called about. It appears this was an example of taking advantage of a consumer. I will not buy LG again!
Published: October 24, 2016
Dorothy of Nashville, TN
Source: consumeraffairs.com

After less than one year of owning my stainless LG gas range, the 5 knobs,
After less than one year of owning my stainless LG gas range, the 5 knobs, which are made to mimic stainless, bubbled on the outside and cracked at the attachment spot. LG replaced them as it was within the warranty period. That was February 12, 2011. Less than one year later, 4 of 5 knobs are again bubbled and broken. I have not phoned LG to see their response yet but regardless, clearly the quality is incredibly poor.
Published: February 2, 2013
Kelly of Seattle, WA
Source: consumeraffairs.com

We purchased our LG front loading washing machine in November of 2006. Wit
We purchased our LG front loading washing machine in November of 2006. Within a few months, we also started having the clothes smelling badly, especially dark colored clothing. One week ago, the washer stopped spinning. We replaced the part. This week, the washer wont even turn on. I called the company for the second time. They chose to offer me a phone number of the closest repairperson (like I cant find that myself). I asked to file a complaint. As of today, I have had no one email or call me back. I emailed the company. Still, I heard nothing. These appliances are very expensive and should be lasting a lot longer than 5 years. The last washing machine we had was an inexpensive top loader that we purchased in 1983, and lasted until 2006. This is ridiculous! We also purchased an LG flat screen TV a couple of years ago. I had to replace a part in it already. Its definitely not a good life for anyone, but Lifes Good for the company!
Published: October 5, 2011
Susan of Shippensburg, PA
Source: consumeraffairs.com

Purchased the largest 110v LG Window Air Conditioner at Home Depot on Janua
Purchased the largest 110v LG Window Air Conditioner at Home Depot on January 9th 2013. On May 26th the Unit started freezing up. Contacted LG, it took 16 days to get a technician out to diagnose, then 4 days to wait for a new Condenser. 2 weeks later the unit froze up again. Called LG whom sent out the same Technician the next day and he stated it was low on refrigerant. This is a sealed unit that was ice cold on the day of the first repair, but he stated it was not fully charged, so he charged it. Three weeks later the unit froze again. LG stated they would send the same Technician the next day for a third attempt, and that if it could not be resolved they would then replace the unit. I was told the appointment time would be between 1 p.m. and 6 p.m. but after having left work early my wife waited there all day for nothing. The technician never called or showed. At 6:05 p.m. I called LG who stated not to worry he would be there some time that night. At 8:15 he showed up. I was there for this visit. I am a 30 year GM Technician and hold both ASE, Robin Aire, IMACA and GM A/C certifications. I watched the technician hook a gauge to the unit and the readings with the unit on was 60psi on the low side. They do not use a high side. The needle never waivered, yet the evaporator was frozen as were the lines leading toward the compressor. He claimed that the evaporator must be clogged. I replied it had been professionally cleaned the first time it froze up in May even though it was only 5 months old. He was adamant the unit could not breathe, so we took the unit outside and with a flashlight removed the evaporator and flushed the unit with a hose and found no debris, no mold, no dirt, nothing restricting the cooling fins. The water was clear and went straight through front to back and top to bottom. This stumped and confused the technician who claimed he did not know what was wrong. We reinstalled the unit and turned it back on and watched it start to freeze again the exact same way. I stated that where the freeze point ended had to be the point of an internal restriction debris, etc. and he stated that it must be a free floating internal restriction but had no idea how to fix it. So he wrote a note saying the system was fully charged and cleaned and he found nothing wrong. I was left with an A/C unit that still does not cool and freezes up. I called LG today, they had previously told me that after three repair attempts they would replace the unit. However today, they stated they would send a different technician who could give a different opinion, then they would consider replacing the unit. I was extremely upset and was beside myself with anger. First I was lied to about the time of the appointment, then I was lied to about third time repair attempt and they would replace my unit. Now I am expected to lose more time at work to be there for another repair attempt when they have failed in the last three to make a repair. There must be another way to resolve this short of buying another unit. I have a three year replacement plan with Home Depot but it does not start until after the year is up and that is still 4 months away, and in the heat of Florida I will not last 4 months with out A/C. This is unacceptable and should not be the way a company treats their customers. I will never buy another LG product and will pursue this until I get some type of resolution, I am just not sure what or when that may be.
Published: August 31, 2013
Timothy of Lithia, FL
Source: consumeraffairs.com

Our refrigerator died right before the warranty expired ($3000 unit!). We h
Our refrigerator died right before the warranty expired ($3000 unit!). We have been 3 weeks without a fridge, lost hundreds of dollars worth of food, and are CONSTANTLY having to call customer service to get something done. The local repair service they sent out could not fix, yet I received an email from LG stating that it was fixed, and to take a survey. We speak with someone daily, and now just want them to get this POS out of our house and refund our money. So, even though they have ALL my info from registering the product.... I had to send them receipt copies. And THEN I get a return email stating, Unfortunately, I am away from my email right now, but I will reply as quickly as I can. This was less than 5 minutes after we spoke with her. After reading reviews, I wish I never bought this fridge. It looks like we will have to contact the BBB, and perhaps a lawyer. Will also be contacting Home Depot (where we bought it). DO NOT BUY LG PRODUCTS! Unless you like getting the runaround.
Published: October 3, 2013
Susan of Griswold, CT
Source: consumeraffairs.com

I have to say that my LG model LFX25991ST top of the line French door refri
I have to say that my LG model LFX25991ST top of the line French door refrigerator looks great. Unfortunately, it doesnt keep food cold. After just over two years, the compressor failed, the replacement of the compressor failed, and Im just hoping that I got a lemon and that Sears will replace it with a new non-lemon after Ive had my fourth repair call. Going without a fridge for 4 weeks now, and having food spoiled twice when it failed is not fun. I would think long and hard before buying another LG product.
Published: July 4, 2015
Craig of Scottsdale, AZ
Source: consumeraffairs.com

Bought a kitchen suite of LG Black stainless appliances in July 2016. Withi
Bought a kitchen suite of LG Black stainless appliances in July 2016. Within 2 weeks the gas stove top started to get rust pitting, we called LG, nothing they could do for cosmeticproblems. Strike One. Within one month the icemaker in the door of our refrigerator began building up ice and freezing up. We went online and were advised to check the seal and change the filter. We did, We defrosted it every week for months because water drops would form on the top of the freezer drawer and eventually drip on our brand new oak floors. Not to mention we couldnt open the door to retrieve ice. Strike Two. Well at just over a year the water dispenser decided to turn itself on and flood our kitchen, basement and ruin our floors. A call to LG yielded nothing but a recommendation for a repairman. He showed up, said it needed to be reset. He did that and said it was fixed. Before he could put his tools away and give us the bill the water dispenser again turned itself back on. He had me turn the water supply to it off, said he was going to get some parts and never came back. No bill, no word.... Gone. Well for the last 2 years we make ice with a counter top ice maker. Strike Three. Recently the black Stainless has started to peel ojf the refrigerator. It is literally black saran wrap. We have used nothing but water and a paper towel to clean it for fear of ruining the finish. Anyone else seeing a trend here. We are 2 middle aged adults, no kids around, no pets, who treat our belongings carefully. I couldnt imagine what these appliances would look like in a busy household with kids and pets. LG, worst decision we ever made. Stay away at all costs. Customer service is non existent and products are poorly made. DO NOT BUY.
Published: November 22, 2019
Karin of Huntington, NY
Source: consumeraffairs.com

LG French door frig purchased in 2007 has main board that was replaced twic
LG French door frig purchased in 2007 has main board that was replaced twice in the first year. Then plastic parts crack and fall off door and veg bin holders. In October 2011 lights (120 watts) stay on, melts plastic and ceiling. Coincidentally, a law suit on that one and extended warranty to cover it. We will see. Bought an LG dishwasher at the same time. After 4 major repairs, it is now at the city dump where all these products should be. Wasted money/time repairing it. Spoiled food with light issue, not to mention the fire/burn hazard. Service is inept.
Published: November 21, 2011
Ron of Santa Barbara, CA
Source: consumeraffairs.com

From the very first day I bought it we have had ice build up in the top dra
From the very first day I bought it we have had ice build up in the top drawer of the freezer. I called for about 2 or 3 weeks to the store I bought it from. I was told it was the humidity and not to worry. I kept calling back and finally they gave me the number of a repair man. He came a number of times and did what the LG people told him to. Every time he came he replaced another part. Nothing has worked yet. They said as long as the rest is working its just an inconvenience. My thought is for 3000.00 I shouldnt have to have an inconvenience. I have since given up getting anything done. I have the same kind of fridge (different brand) out in the garage and it is in humidity and have never had any problem with it or any other fridge I have owned. Will never buy that brand again. I have owned it for a little over a year now and I have never had one day without ice on my food and drawer.
Published: September 18, 2015
JOAN of Stacy, MN
Source: consumeraffairs.com

In late June 2017 I purchased the fridge (LG 620L french door - GF-B620PL)
In late June 2017 I purchased the fridge (LG 620L french door - GF-B620PL) from The Good Guys - Brighton and it was delivered late September 2017. First Service - the door of the fridge did not close well and when it did it did very loudly. The serviceman said it was a part was missing from the door. Did not hear for a while so got in touch and said it needed to be ordered. Second Service- (serviceman Steve) - initially said did not need part but then changed his mind and said it did. He sent a message saying part was not available and that fridge did not need part (even both said did). Door still banging closed. Third Service - Freezer section was icing. Man came out and said the drawer rollers needed replacing as door of freezer did not close well and that temperature was too high Put down to 13. Fourth Service - Came back and replaced rollers. Fifth Service - All food in the freezer section had melted (thrown out). Asked why did not alert as was told if door nearly closed there is no alert. He also said temperature was too low and put it up to 18 and that we should check fridge regularly. I am very disappointed with LG service as we get mixed messages and I only got this fridge because reviews were good. I understand that there could be a bad apple in the millions made and can accept and asked to get replacement but response has not great. I have been very patient, I did not ask or claim for damaged food and accept that bad apples exist but I am not happy with the service and response I have been getting. LG customer service did reply and were abrupt and said they were happy what they did and that was it. No apology or was I happy! (Must of missed customer service lesson 101!) NEVER LG AGAIN!
Published: February 26, 2018
anita of Mckinnon, Other
Source: consumeraffairs.com

I had purchased the above fridge and after 17 days its compressor was burnt
I had purchased the above fridge and after 17 days its compressor was burnt. I insisted for its replacement but after full assurance by the companies repairing manager that any future complaint will be attended with immediate replacement, I gave my consent. To my utter disappointment, only after 3 days of its compressor being replaced, the same again, stopped working. Immediately I requested the repairing manager to provide a staff for its original repacking after which the same was delivered to authorized service center, viz. M/s S.R.Service Plot no 2.Raghunath **, Mahmoorganj, Varanasi, Uttar-Pradesh (INDIA) for replacement, but still after nearly two years, I have not received the replacement nor have my requests made by personal visit to your office been attended. Now, online complaints are also being directed to Branch Manager, Varanasi. On contacting her on mobile she had assured to revert yesterday but on several calls today, it was revealed that still they are checking their records. As a customer, I now request you to refund my money with interest and also compensate for the mental agony faced by me till date. Please, HELP ME GOD.
Published: June 5, 2014
Bhupendra of Varanasi, Uttar Pradesh, India, TX
Source: consumeraffairs.com

So the LG WM0642H was a highly rated washing machine by Consumer Reports. W
So the LG WM0642H was a highly rated washing machine by Consumer Reports. Well after 5 years it stopped working. I dont think that a highly rated machine should die after 5 years. I am in the process of trying to get it fixed and hopefully will be able to do so. I dont plan on buying anymore LG appliances and more.
Published: November 1, 2015
D. of Asheville, NC
Source: consumeraffairs.com

We are without a washing machine and LG does not stand behind their product
We are without a washing machine and LG does not stand behind their products. From all the reviews, it appears we do have enough people to level a class action suit against LG. Are you in? We purchased a LG front-loading washing machine in November 2014 from Home Depot. When the machine was delivered, there was rust inside the drum. We called Home Depot and complained and two weeks later (a month and a half after purchase) we finally received a new washer. Around the end of June 2015, (6 months) I noticed a loud notice when the clothes were washing, it sounded like the drum was rubbing. I mentioned it to my husband who told me it was nothing. In July the noise was getting louder so I called LG for service. The customer service was atrocious! They told me that the technician was only available on 1 day and that if I was not available, then I would have to call back because they did not have a schedule for the technician the following week. I asked the representative to call me back when they had a schedule and he agreed, but I never got a call back. I called the following week and again I was told they only had a schedule for Tuesday. I asked for a supervisor, Cherry, who advised me to keep Wednesday, Thursday and Friday open for the technician and that she would call me. I asked her to have a member of management call me and she said they would call me back in 48 to 72 business hours. After 96 business hours, no one called me back, so I called again. A supervisor, Vincent, said he would get a technician out there on Monday. The technician arrived on Monday, and stated it was stator assembly and rotor assembly but stated hopefully it is not the drum, and that he would order the parts and be back on Tuesday to replace them. When he showed up on Tuesday to replace the parts, he said, oh no - the drum shaft is bent and that we would need a whole new rebuild of the machine. He then told my husband to call Customer Service because he could not order the parts (he was able to order them the day before) - that we needed to order them through Customer Service. While my husband was on the phone with Customer Service, the technician Nick just left. My husband then spent the whole day on Wednesday trying to get answers. Mid-day he was able to contact Sherry in the Executive Offices who told him she would research the issue and contact him by the end of the day about replacing the unit. She did contact him back and asked him to get the invoice because she did not have the information - however LG had the purchase date, model number and place of purchase. I then tried to contact Sherry the following day. Sherry indicated to me that she spoke to LG Management and that they refused to replace the machine but would order the parts for rebuild. When I asked Sherry when the parts would be in, and when we could expect the repairs to be done, she stated, The technician will give you a call when the parts arrive to schedule service. I then explained to her this was not acceptable to have a time frame and that I also wanted to keep the parts that are replaced for evidence. She told me she did not think I could do that, that decision would be up to the technician. I explained again that I was keeping the parts for evidence. My husband then called back and asked to speak with Sherrys manager. Amber, who answered the phone, said that she was Sherrys manager and there was no one above her to speak to. She stated that LG will not replace the machine, and that someone would call us when the parts arrive. We are without a washing machine, and LG does not stand by their products. NEVER, EVER, BUY LG. You will have dirty clothes and you will have $1000 less in your pocket! 10-year warranty - BS!
Published: July 31, 2015
Renee of New Port Richey, FL
Source: consumeraffairs.com

We bought a new LG refrigerator from Home Depot. After a couple of days we
We bought a new LG refrigerator from Home Depot. After a couple of days we realized the bottom freezer drawer did not close properly. We contacted LG and the first repairmen they sent thought it was the slides that needed to be replaced and put in a order for that. This last one came and told us that wasnt the problem, and that the whole door and bracket assembly needed to be replaced. We asked for a new unit and they said no, we had to see if the replacement door and assembly worked. And it may take up to 5 weeks to get it them. This is a brand new unit. We should not have to suffer because they produced a poor product. This should be their problem, not ours. We will not purchase their products again. We are not impressed with the company, the product or their customer service.
Published: February 13, 2020
John of Corvallis, OR
Source: consumeraffairs.com

LG refrigerator has met all my needs. If I were to recommend a refrigerator
LG refrigerator has met all my needs. If I were to recommend a refrigerator this brand would be the one hands down. I like the upgrade compared to old refrigerator, new models are great. Also its a reasonable price. I like that it has pull-out frozen sections as well. Its reliable, spacious, keeps everything fresh. Everything is perfect for me, everything fits just perfect. Many others doesnt get the opportunity to get a refrigerator like my LG refrigerator so I am grateful for my appliance.
Published: September 14, 2019
Rosa of Pompano Beach, FL
Source: consumeraffairs.com

All of my husbands blue work shirts have discoloration spots on them. My ni
All of my husbands blue work shirts have discoloration spots on them. My niece had several of her clothes ruined. I thought that bleach was staying in the machine some place, but no bleach was used and the clothes still have whitish discolored spots. Two of my bathroom rugs changed colors -- one from light blue to grey and one from green to a pea green.
Published: September 7, 2014
G. of San Diego, CA
Source: consumeraffairs.com

Range I purchased from Warner Stellian is a 5 burner gas range model number
Range I purchased from Warner Stellian is a 5 burner gas range model number LRG3091SW/03. I would not recommend purchasing this particular unit. While I am satisfied with the oven, the stove top is a problem. The unit is less than 2 years old. There are 3 issues. The burners on the stove present a safety issue. If you set a smaller pan on the front burners the pan easily tips and hot liquid spills onto you, the floor or any person (thinking children here!) that happens to be standing at the stove. See image. The 5 knobs for the stove top have all cracked. See image. The oven control panel is electronic. The covering has cracked and is now cracked almost all the way up. See image.The range is normally used once or twice a day for a family of 2 which I consider less than normal range. I contacted the LG company and their reply was basically, Thats too bad since the 1 year warranty is over but you can pay to have it fixed (paraphrased but you get the idea). No mention of the safety issue I reported. I should have contacted the company within the 1 year since these issues started within the first year but I didnt however, I have owned multiple ranges over the years (with much more usage when our family was 5 people) and those have easily lasted 5-10 years without issues. Dont purchase this range!
Published: May 6, 2017
Denise of Hastings, MN
Source: consumeraffairs.com

LG washers & dryers steel drum cracked and flooded my utility room, den
LG washers & dryers steel drum cracked and flooded my utility room, den area kitchen and two hallways in our home. Resolution dept/LG Risk Management Dept. tactics are unethical. The drum/tub is only partially plastic not steel. LG told me I had to get my homeowners insurance to pay for floor damage. They are awful. I contacted a number of appliance retailers and told my story and their reply was, This is why we dont even carry LG. Their appliances are pretty but thats about all. Their appliance performance and dependability does not measure up in essence. Buyer beware with LG manufacturers!!
Published: February 19, 2019
Anthony of Stone Mountain, Georgia
Source: consumeraffairs.com

We have now replaced both the main board and control board on our LG front
We have now replaced both the main board and control board on our LG front load washer all within 8 months. The cost now equals what we paid for the washer. We are not happy! The service repairman informed me that we needed to put a surge protector on the machine. He used to work for the manufacturer! Where in the manual is that mentioned? For only $5.00, we could have saved well over $1,000 for replacement and service. Why is this not told to the consumer when the machine was purchased? Has anyone else experienced this? Were you told to plug in a surge protector?
Published: March 28, 2013
Channy of Kansas City, MO
Source: consumeraffairs.com

Purchased LG LFXS29626 refrigerator in mid-2015, the people at Home Depot w
Purchased LG LFXS29626 refrigerator in mid-2015, the people at Home Depot were swamped with calls today. “It’s been like this for 4 months” she said. The Samsung and LG fridges made from 2013-2016 are all failing at an alarming rate, and any retailer that carried these disasters are feeling the backlash. The compressor on mine failed at 3yrs and 2 days exactly. I had purchased a 3 yr warranty, which including the 1 year from the manufacturer but doesn’t mean 4 years total. It’s still 3 yrs total. The first line of customer service with Home Depot refused to help with anything, but as most of us have done recently, we had to escalate to her supervisor. Credit where credit is due, Sup honored the extra few days and bailed us out of an $1,100.00 repair.Your mileage may vary but my compressor (the “New” Linear Compressor, guaranteed to last at least 2 years) failed along with the start switch block and a micro leak somewhere in their new closed-loop Freon system. But here’s where the issues started piling up: there’s no compressors in stock anywhere in the US. They’ve been failing at such an alarming rate they can’t be found. And to make matters worse there is no evidence whatsoever that LG’s engineering team has made any changes to the awful design of this piece. Their materials are pitifully weak and often just pot metal, their quality control/fit is ridiculously sloppy, and their whole concept of parts design is a disaster.My neighbor has one, purchased in January of 2015. His failed around last Christmas so we were biting our nails wondering when ours was going to let go. You can set your watch to it. We have 7 people in the family, and nobody is geared up to help us. The failures are just too chaotic. Home Depot has a 10 cu. Ft. loaner (a very small 3’ college dorm size), but it stays lent out due to the recent crises. I threatened to just buy another large fridge, this time one that would last like a Whirlpool - then return it. But they’re wise to that one. The new policy for fridge returns is 48 hours. Same for Lowe’s, Best Buy etc. After all, why should HD have to pay and compensate customers for sloppy Chinese imports that we keep gobbling up at a fever pitch?A call to LG revealed there’s nothing they can do for me even if case is escalated, so it’s living out of a cooler chest for the next 3 weeks. The service tech that came to the house noted that it would indeed fail again. He was working 10 calls that day, and 7 were either Samsung or LG refrigerators. And all of those were the compressor. He knew what my problem was before he walked in, but verified it anyhow to make it official. He and I discussed the “good” fridges for future reference: 1) Whirlpool (said he rarely has issues with those), 2) Some Kitchen Aids (watch out because LG makes some of those) and 3) Kenmore (watch out again because sometimes Samsung makes certain models). 4-**) SubZero and all the high-end units, but they still fail through the complexity of design. He’s been doing this for 7 years, so he knows.But we Americans are such suckers for flashy stuff. Like $7,000.00 internet refrigerators, a 20” LED color display, LED lighting with 4 doors, 2 icemakers, shiny black finish, two freezer doors, doors within doors for the fridge portion, stereo speakers, cameras inside the fridge to see what’s inside while you’re at the store with the cell phone app. And we love to impress our friends with a huge shiny expensive fridge. The kind that are designed to break in 3 year cycles.We rotated food to an old Kenmore circa 1982 that’s still running like a champ since we bought it 40 years ago. Not too big but it helped. Shelves are broken and doors squeak, but it still gets ice cold. No people, they don’t make them like they used to. And certainly no one cares one way or the other. It’s like buying a Mercedes; you’ll get little sympathy from anyone when it breaks down on the interstate. Especially the dealer. I’ve heard more ramblings of a class action against LG and Samsung of late than any time before. I’d keep your eyes peeled.
Published: August 4, 2018
John of None, AK
Source: consumeraffairs.com

In May 2013, I purchased a LG refrigerator with bottom freezer drawer, mode
In May 2013, I purchased a LG refrigerator with bottom freezer drawer, model LFX25991ST. The freezer stopped cooling in Aug 2013. Repairman replaced the freezer fan grill and the main circuit board. In Feb 2014 same thing happened. Again lost food to thawing. Repairman once again replaced freezer fan grill, this time with a built-in heater that was supposed to prevent it from icing up and malfunctioning. The repairman, for the second time, also replaced main circuit board. 24 Mar 2014 freezer again stopped working. Have to wait another week to get a repairman to evaluate it. DO NOT PURCHASE THIS REFRIGERATOR! IT IS NOT WORTH THE AGGRAVATION!
Published: March 24, 2014
John of Fallbrook, CA
Source: consumeraffairs.com

We purchased one of the largest washer, and dryer 9.0 in 2014 when we purch
We purchased one of the largest washer, and dryer 9.0 in 2014 when we purchased our new home model number DLGX8001W Serial Number 406KWWZTH785. The other day I was informed by my wife that she smelled something burning and then heard the dryer making a loud noise. I contacted a local appliance repair company once he showed up I was informed that the motor was dead along with bad rollers. Disappointed at the untimeliness of this situation I headed to Best Buy to purchase a brand new unit.I saw that the same unit offered a 10-year warranty on the motor. I then questioned the sales rep shouldn’t my unit at home also carry a 10-year warranty? He replied He believe that it should also have a 10-year warranty on the motor and drum. I then went home. The next day I contacted LG customer service. I was told by the customer service representative after verifying my model and serial number that the unit was under the 10-year warranty for the motor and drum. He also noted that the initial one-year warranty had expired but I was still under the 10-year warranty for the motor and drone. I was giving the phone number to the L G certified appliance repair company in my area. Once I contacted the service rep I my unit was not under warranty and I needed to contact L G to verify again. I contacted L G and was told by the representative after verifying both my model and serial number that my unit was under warranty for 10 years for the motor to illuminate the confusion. I merge the call between the LG customer rep and the authorized repair company and the L G customer service rep after speaking with the appliance repair company he back bit his statement in regards to my warranty and said that he apologizes. He was speaking in general to me and that he was sorry but my unit was not covered under a 10 year motor warranty. I am upset because he also explained that a lot of units are kind of covered under a ten-year motor and drum warranty but for some reason was he look closer mine was not. I am extremely disappointed at this situation because every unit that I see now is advertised that they have a 10-year warranty on the drum and motor. This was a very expensive unit I purchased it and was willing to spend more thinking that it was a quality laundry machine and now that it has failed me I have experienced misinformation and a bad customer service experience. I kindly requested the service rep to transfer me to a manager. He put me on hold for an additional 10 minutes and told me he was documenting that and that he would transfer me to a manager. He then sent me to the beginning of the call Queue. No manager. Waiting on hold now. Will be explaining this all to another rep. This has been a horrible experience!!!
Published: September 1, 2020
Jarvis of Bolingbrook, IL
Source: consumeraffairs.com

We have a 3 1/2 year old LG refrigerator (French door, door in door) that w
We have a 3 1/2 year old LG refrigerator (French door, door in door) that we had installed in our new house. While I love the features, the repairs have been a nightmare. We are currently on our 4th compressor. Each time we have been 1-3 weeks without a refrigerator. We ended up having to buy a little one to get us through.With the installation of the last compressor, our warrantly was extended. The current compressor is supposed to be one of the “new improved” ones. After about 6 months, we lost cooling in the refrigerator and freezer. Part of our meat defrosted (we took pictures). The ice melted in the ice machine. There was no sound coming from the compressor for about a day. Then it started working again. 2 1/2 days later, we had ice. We called repair and it was going to take a week for “their” repairman to even make the first visit. This company had terrible reviews and no way to contact them. We asked to be changed to another certified repair company. We waited 5 days for them. When they inspected the refrigerator, since it had started working again, they could not find anything wrong with it other than high pressure in a line and told us we had to pay the bill. So now we are still on compressor 4 (5 would kick in the lemon law), it stops working when it pleases, fails to consistently keep our refrigerator/freezer compartment at the selected temperature (can be off by 10 degrees), and because the problem is intermittent, we have to pay for the repairman to come if it starts working again before they get there. Love the LG features but will never have another LG refrigerator.
Published: July 21, 2019
Chris of Oak Ridge, NC
Source: consumeraffairs.com

Thousands of dollars in damage! We purchased LG model lfx25971sb with frenc
Thousands of dollars in damage! We purchased LG model lfx25971sb with french doors and an external ice delivery system. The initial problems, within a week of delivery, were with the ice maker that was constantly messing up, leaking, not working. The list of problems with the ice dispenser are numerous. The next issue came in about 11 months when I noticed that the cabinet next to the unit was showing cracks in the finish. These are maple. Perplexed, I pulled the unit out and found that a small pin-hole had burst on the water line leading up to the dreaded ice maker. The hardwood floor underneath was stained and buckling so the leak had been there for awhile. With both of these service issues, I got horrible customer service from LG. With regard to the water line needing repair, my cost. Then on Sunday, while walking across my kitchen floor, I nearly tripped over the buckled wood floor at least 5 feet from the unit. Now, it was gushing water from underneath! The service guy that showed up today said a valve blew out and that it is not covered by the warranty. This wreck of a machine has ruined my kitchen floor and the poor excuse for a company will not do a thing about it. Repair bill around $180; floor and cabinet repair, thousands. I also purchased a washer/dryer set. It took four months to get the washer working. This time they finally owned up to the problem and replaced a part but four months before, it never worked.
Published: February 7, 2012
Cynthia of Dacula, ga
Source: consumeraffairs.com

I waited four months for this refrigerator to be delivered from Lowes which
I waited four months for this refrigerator to be delivered from Lowes which is ridiculous to begin with. This refrigerator is so obnoxiously noisy. The compressor runs virtually non stop with a high pitch fan noise. I called LG and complained and first the rep acknowledged that the compressor should cycle down but when I said it doesnt then he said that was normal. I held the phone up to back of frig and he couldnt hear or said he couldnt hear it so theres nothing wrong. His tone was rude. This thing is torturing us with constant noise and we had a tech out who raised the front legs and now on top of high pitched compressor noise theres a loud low vibration humming. This frig is so loud it drives everyone out of the house, out of 3 rooms adjacent to refrigerator. Now we have to call Lowes to return it and we have no back up because we had them remove the old refrigerator when this new one came. WARNING: DO NOT BUY A LG REFRIGERATOR ESPECIALLY WITH LINEAR COMPRESSION!!! Its a nightmare to try and live with.
Published: October 14, 2014
amy of Cannon Falls, MN
Source: consumeraffairs.com

I ignored the reviews that said the front load washer leaks. LG will not co
I ignored the reviews that said the front load washer leaks. LG will not cover the leaking door in the WARRANTY. It’s a handsome machine, looks great, washes well - but have a rag, sponge, or mop handy because the DOOR LEAKS. MY WASHER IS 6 months old. We have done around 8 loads of wash. We are a couple with no children yet, so we dry clean most of our clothing and have little to wash.The first time it leaked I thought it was a fluke. The second time I ignored it. This machine is pricey and for the money, you should get a PERFECT MACHINE! I am warning people to read reviews then ask a few sales people if the door leaks and they will tell you, YES IT LEAKS. IF THEY SAY IT DOESNT, GET IT IN WRITING! Until LG deals with this problem, they shouldnt be allowed to sell this washer. The puddle gets bigger with each load. I wonder when the floor will be covered with water. We clean the door, the rubber gasket and dont pack clothes into it. Our other front load washer by a different manufacturer does not leak and we have had that pair at our summer house for eight years with no problems. Dont waste $1000 Dollars on a machine that leaks because Home Depot and LG will not help you. LIFE’S GOOD WHEN YOU PAY FOR SOMETHING AND IT WORKS!
Published: April 12, 2015
Mike of Tequesta , FL
Source: consumeraffairs.com

Stupidly, I purchased LG front load washer/dryer from Best Buy in Ocala, FL
Stupidly, I purchased LG front load washer/dryer from Best Buy in Ocala, FL May 2014. February 2015 it started leaking on the final spin cycle. I phoned LG and they referred me to a local company for service. They came to my residence, of course, couldnt find the leak. He left and stated if the problems persists to phone LG. Well, sure enough, that Saturday I used the washer and it leaked. I phoned LG and found them to be extremely rude and uncooperative. He told me it was my detergent. I explained that I have used Gain packets ever since I had the washer and if this was the problem why didnt this occur last year? Well, he obviously didnt get it. He just kept saying it was my laundry detergent. I finally, in total exasperation, told him that I was very angry and was hanging up. That week, I played his game. I bought Wisk, in a bottle. Well I had 3/4 of a load and I put the detergent in the cup well below the normal line! Well, you guessed it, IT LEAKED. I phoned Best Buy in Ocala, FL and spoke to **. He was very nice and stated, LG needs to replace the washer. ** called LG. HOWEVER, they wanted the service man to come out again. Well, he did, and no, he couldnt find the leak. Just used this worthless washer and it leaked again. I phoned Best Buy in Ocala, FL and spoke to **. Couldnt reach **, they supposedly have two **s. Well ** was of no help. When I told him ** said the washer should be replaced, he stated he couldnt help me as I didnt BUY EXTENDED WARRANTY! Youve got to be kidding me. Its still under the original warranty. Best Buy sold it...Best Buy should help customers. But thats not the case. Ive cancelled my Best Buy credit card, I will never go there again. This is outrageous. To spend this kind of money and have these problems. My other washers lasted 15-20 years and I never had any problems. This is the first and last front loader that I will buy and also my first and last LG appliance. They are junk. Everyone needs to be aware. Go back to top load washers -- They are cheaper and stand the test of time!
Published: March 27, 2015
christine of Ocala, FL
Source: consumeraffairs.com

I originally chose LG because of the price but over time it became a great
I originally chose LG because of the price but over time it became a great brand that was totally worth it. I was expecting much less from LG but they far surpassed my expectations. I like the ice maker and smartphone functionality, its pretty nice. I can connect it to my phone, play music on it, pour the water to almost any temperature nearly instantly, open sections without touching it, and more. I like all of it, my refrigerator has so much functionality I couldnt imagine switching to anything else, except maybe the Samsung one. The price was good. The overall fridge is just perfect.
Published: September 19, 2019
Anthony of Baltimore, MD
Source: consumeraffairs.com

Water Level - Poor. White clothes - Never had such dingy clothes. Time to c
Water Level - Poor. White clothes - Never had such dingy clothes. Time to complete loads - 1-2 1/2 hours. Loud Vibrations - plus off balance with most loads. Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.
Published: August 1, 2014
Melanie of Lubbock, TX
Source: consumeraffairs.com

We purchased an LG front-load washer online. It was delivered on 12/3/13. I
We purchased an LG front-load washer online. It was delivered on 12/3/13. It quit working after 2 loads, showing a dE error message (supposedly a door/latch problem of some sort). The appliance serviceman sent to our house by LG made 4 unsuccessful attempts to fix it, over a span of about 4 weeks. He tried replacing both the latch (twice) and the door (twice). After this, LG wanted the service company to order still more parts for more repair attempts, but the service company finally called and told us to call LG and tell them you want a new machine. We did, last week. After several days I called LG again. Nothing had happened, since they required an official receipt (proof of purchase), which wasnt mentioned in the previous call. The LG rep then said to allow 4-5 days for a resolution. Today I called back and was told it takes 7 days for the claim investigation to be completed. So its been 5 1/2 weeks since weve had a working washer, and only God knows when well have one again. Instead, were treated to multiple trips to distant laundromats and picturesque, sky-high piles of unwashed clothes. And many fun hours on the phone, sending emails, and awaiting the repairman, who by now seems like a member of the family.
Published: January 11, 2014
Dan of Sherman, CT
Source: consumeraffairs.com

In May of 2009, I renovated my kitchen and bought two new appliances - an o
In May of 2009, I renovated my kitchen and bought two new appliances - an over the range microwave and a dishwasher, both LG products.Last week, on February 8, 2012, the microwave stopped heating. I called the company and after describing what happened was told that the magnetron went out. Since this is my second home, this microwave hasnt been used more than 100 times from the date of installation and I felt they should take responsibility for the repairs. I was told that the magnetron is covered but the labor is not. Then they told me to call a certain company to have it fixed. The service company said that they will order the part and when the part arrives, they will call me to have it installed. They refused to give me an estimate for the cost of labor. Eventually, after several calls, I was told it is around $220! At this point, I sent two emails to the LG company and as of today, February 15, 2012 got no reply.My other appliance, the LDF9810ST dishwasher, simply does not wash. I wash everything before putting it in and, again I wash and dry some dishes after the 3-hour cycle is done. Also, the plastic baskets are falling down or do not slide back. It is the worst dishwasher I have ever came across. When I told them about this problem I was told, Oops! You bought a floor model, and because of it ,we cant help you at all!At this point, I am angry, and I feel used and abused by a company that makes such bad products and cares so little for the customers.What a self-centered motto on their website, Life is Good! Whos life?I will never buy another LG product again and I will advise all my family, relatives and friends to not buy LG products either.
Published: February 16, 2012
Gabrielle of Buffalo,, NY
Source: consumeraffairs.com

LG has horrible customer service. My 5 year-old refrigerator cannot be repa
LG has horrible customer service. My 5 year-old refrigerator cannot be repaired because of the way it was built. They charged me $133 to have a tech come and tell me I’m out of luck. Can’t get the correct person on the phone to speak with. They just keep passing you off to incorrect departments. Buy anything other than an LG if you’re able!
Published: May 17, 2019
Luanne of Altamonte Springs, FL
Source: consumeraffairs.com

I bought an LG front loading washer about 5 years ago. I live alone and rar
I bought an LG front loading washer about 5 years ago. I live alone and rarely use it. Nevertheless it leaked water onto my cork floor and ruined it. What poor quality!
Published: September 2, 2015
Carl of Scottsdale, AZ
Source: consumeraffairs.com

Updated on 04/01/2020: Please, would someone contact me from LG? You sent a
Updated on 04/01/2020: Please, would someone contact me from LG? You sent a very nice repairman in February. He said the dishwasher was not level, so he leveled it. Now, we set it to wash a load, it plays music after about 3 minutes and shuts off. We set it again, the same thing. We set it again and it may or may not continue washing. We set it TWICE last night before retiring and this morning, its filthy. 1- when I reported this problem after repair, no response. 2 - The dishwasher pods are pricey to begin with but more expensive when loads have to be rewashed. Would you please arrange a repairman appointment? PLEASE!Original review: We are in the home building business, so its not as if we purchase appliances every 25 years. LG has left us extremely disappointed. Dishwasher: 3 hours 45 minutes for a wash cycle??? The standard cycle fails to do a decent job unless its half empty and even then we end up washing by hand. If it didnt cost us an arm and leg Id bash the front it and throw it on the curb.Fridge: The drawers consist of plastic high & lows. Liquids & crumbs get stuck and no way to get out. Embarrassing to the point that we cringe when anyone outside the family open the doors. Ice maker is pathetic, makes about 1/2 quart of ice. Range: The vents face the burners so when the oven is on and we have pots or pans on the burners cooking, the head from oven hits the pots. So hot that a couple hands have been burned. Had to purchase the silicon half mitts to keep on the handles to avoid injury. My mothers old Whirlpools are so much better. Not only a disappointment but we feel we wasted a few thousand dollars. :-(
Published: February 22, 2020
Gigi of Denver, CO
Source: consumeraffairs.com

Placed 1/2 load of towels in washer, started machine, then went shopping. U
Placed 1/2 load of towels in washer, started machine, then went shopping. Upon return washer door was open, water was pouring out of the door, and the towels were all over the floor. Apparently, this happened soon after we left because the washroom was flooded, the hallway was flooded, the bedroom was flooded, and the basement had the equivalent of an inch of water everywhere, it had even streamed into the garage through the wall from the washroom. After calling LG we were told the machine was out of warranty and to call an LG repairman. He was not available for two weeks. After performing extensive diagnostics in conjunction with LG tech support, he was advised that the machine checked out in all respects, but that LG recommended replacing the main board and both inlet valves at a cost for parts of over $500 plus labor. We could use the machine, but recommended that we not leave the house. We have had a number of repairs to the machine for the door not locking and have expensive switches replaced. Over $500 in repairs in the first two years. Now the machine is 4 years old and they want more money (see above) for repairs. Consumer Reports currently rates LG as the top front loader. We cannot understand how this can be an honest report, because our experience with these products and with LG has been abysmal. We noticed that on searching for LG washer problems, we came across three other reports under Consumer Reviews describing exactly our problem. LG told its repairman they had no other reports of such a problem, which obviously was a direct lie since we found three on our first search. Our order number on this machine from Home Depot is ** It was paid for on 6/22/11, and delivered on 6/28/11.
Published: June 24, 2015
Jean of Berryville, VA
Source: consumeraffairs.com

I bought an LG Range from Best Buy in November 2018 for $1800. In February
I bought an LG Range from Best Buy in November 2018 for $1800. In February the oven broke and I have been told that it was the control panel. After 3 weeks they have sent the control panel but the LG repair guy said that we need 2 others parts. # weeks later I am still waiting for the LG repair guy to fix this oven. Its a total of 6 weeks. Meanwhile my 8 months LG dryer broke. I couldnt go with the same experience. I decided to pay out of pocket, 300$ later. The dryer broke 1 week later. I just spoke to an LG supervisor who said that she didnt get any parts order. I am literally crying... Worst customer service. Terrible appliance!
Published: March 28, 2019
Annie of La Jolla, CA
Source: consumeraffairs.com

Stopped working 2 days ago. The refrigerator is still under warranty and th
Stopped working 2 days ago. The refrigerator is still under warranty and they are sending a technician through a 3rd party company to repair it. Why wouldn’t LG supply a new refrigerator instead of fixing it? Trustbuster. Spoilt food. Forced to work from home to attend to the technician. Extremely unhappy.
Published: June 14, 2019
Karthik of Woodinville, WA
Source: consumeraffairs.com

I WAS in love with my new fridge. The 25 cu ft. capacity is just the right
I WAS in love with my new fridge. The 25 cu ft. capacity is just the right size for my family of 5. (We also have a deep chest freezer for handling all the meat, icecream tubs, etc). The dual ice makers really come in handy when the ice maker on the door cannot handle the load. (Its quite small, so in summer months, or with guest over, you run out of ice quickly). It has plenty of space and looks gorgeous. Flash forward 4 months 2 weeks later... compressor goes out. I call LG about this issue... and the frustration begins.The incompetent reps on phone tell me that the reason my fridge is not cooling is because I have the temp setting at 2 degrees instead of at 0 degrees for the freezer, and 37 degrees instead of 35 for the upper portion. Ok, a whole two degrees will make my fridge cool. Then they went on to perform this gimmicky smart diagnoses that the unit is equipped with. She did not want to sent a technician out because the smart dx told her that there was nothing wrong with the fridge. Meanwhile there is water all over my kitchen floor because all the ice was thawing and melting out of the unit. I called on a wed. On a Friday a certified LG tech came out. Told me the compressor is dead and that it would be Monday before he could repair it. So now I have been without a fridge for days, with 3 young children in the house.I have called LG and voiced the fact that this is unacceptable for a 2k fridge. The rep proceeded to tell me I would only have to pay for service call! How is it that when you are still under warranty you have to pay for the service call? The technician shook his head in dismay. He could not believe what he was seeing. I placed the call on speaker for him to listen to the ridiculousness by the rep. After my unit seemed defective, I went online and have read tons of reviews on LG fridges needing major repair within the year, and am afraid I was sold a lemon. I want a replacement or my money back. They have not contacted me. I have called and have been hung up on. I was also hung up on, right in front of the technician! You think you are buying a nice piece from a reputable trustworthy company, and the fact is all the contrary. I am so disappointed.
Published: January 16, 2015
Ana of High Point, NC
Source: consumeraffairs.com

I purchased the LG refrigerator in June 2016 from Home Depot. The compresso
I purchased the LG refrigerator in June 2016 from Home Depot. The compressor failed July 2017. Fortunately, I had purchased the extended 5-year warranty through Home Depot; however, the on going saga of trying to get the unit repaired is unacceptable. It took nearly 10 days to get repairman to the house to diagnose the problem. There were no compressors anywhere within the United States to replace the defective compressor. The compressor was back ordered with a promised delivery date 10 days after the repairman had diagnosed the problem. I expected the compressor to arrive by August 3rd. I was recently informed that it would not arrive before August 17th with a possible installation to occur within 1 to 3 days after that date! This would be over a month to get the refrigerator repaired.In discussing the problem with the repairman, he informed me that he is seeing numerous compressor problems with the LG refrigerator. Home Depot, although not acknowledging a problem, was good enough to offer a small refrigerator to provide some form of unit for us to have in the interim. I suspect that they know that LG has a major problem that is being swept under the rug. This is a problem that needs further investigation.I honestly want Home Depot to take the unit back, so I can replace it with another brand. It was the top of the line LG refrigerator, in which I paid nearly $3000. Compressors should not fail within a years time, and if they do, there should be replacements available in less time than a month. Clearly, LG has some sort of defective design with their refrigerator compressors. As I have investigated the problem online, I noted that there has been at least one class action suit against LG refrigerators in the recent past. I believe that this issue is potentially lining up for another class action suit.
Published: August 2, 2017
Richard of Kingsport, TN
Source: consumeraffairs.com

I have had my top loading machine for 4 months... 2 of those months my mach
I have had my top loading machine for 4 months... 2 of those months my machine has been out of commission. The agitator plate comes off completely!!! The machine stops. After 3.5 weeks of trying to get a repair person out (since LG has the absolute hands down worst customer service on planet earth... And they are located in the Philippines and are difficult to work with). Finally the repair person comes out and glues, yes glues the agitator back in place. We wait 2 days for the glue to set. Then do 2 loads and the thing flies off again!!! Now the next repair person tells me they have to order a new transmission!! WTF??! I am marching into Sears today to demand a new machine. Buy anything at all, but do not purchase an LG product. Disgraceful company on all accounts!!!
Published: December 5, 2017
N of Dover, DE
Source: consumeraffairs.com

My stove arrived today. As I wiped the interior oven to get ready to use it
My stove arrived today. As I wiped the interior oven to get ready to use it, my rag was covered with blue shards. I called the company, they could not explain it. It is being returned. Some of the shards were tiny, almost dust like. Others were larger. I cant imagine how a baked chicken or roast would not be ladened with these particles. Scary.
Published: September 8, 2019
Cerise of Sarasota, FL
Source: consumeraffairs.com

Our fridge failed completely after just over a year. While LGs customer ser
Our fridge failed completely after just over a year. While LGs customer service has been polite and pleasant, they have done nothing to help. We are now without a working fridge for a week so far, with no end in sight. Weve already had one no-show repair appointment, followed by me calling twice a day for the remainder of the week. Despite an escalation to a manager, I still received nothing but empty promises. I finally convinced a customer service rep to just give me the contact info for the authorized technician and guess what - it will be almost another week before they can get out.Further escalation to the Executive Service team has been no better, with them finding a closer-in appointment and then having it disappear from the system seconds later. I am now waiting for a call back, in which I fully expect to be told sorry very nicely and expect nothing to be done. I would like a refund at this point, Ill take my $3000 and buy a better made fridge from someone else.
Published: August 2, 2019
Julian of Berkeley Heights, NJ
Source: consumeraffairs.com

Our dryer failed during a run, and would not power back on. I checked the c
Our dryer failed during a run, and would not power back on. I checked the circuit breaker and the plug, and unable to restart the unit, I placed a service request with LG. Over the past month I have experienced nothing but frustration and disappointment from LG customer service. I have been given inaccurate information, been repeatedly told to expect a call back or email about service status, but the only communication I have had with LG is when I have initiated contact. Please note that because I have two children, one of whom is still out of school because of the pandemic, the only times I can call when the 800 number is operating is on W and F when I am commuting to/from onsite days at my job. Below is a detailed timeline of my experience:Th 4/15. Dryer breaks during run. Test fuse, power line, reset per manufacturer’s instructions. Fr 4/16. Submit ticket through LG website describing problem. Sa 4/17. Receive email response from website instructing me to do the troubleshooting I had already completed prior to submitting ticket to website. Call LG 800 number to request repair. Told that I would hear back within 24-48h about getting an LG service technician. Tu 4/20. Call LG because I received no call back. Am informed that they could not find a local technician, and my request was being escalated to the regional services team. Fr 4/23. Call LG for a status update. Rep informs me that they have 5 business days to find local authorized technician, but that if they cannot within 5 days, I can get a replacement authorization. W 4/28. Call LG again, to request replacement authorization. Am told I need to wait an additional 48h for update.F 4/30. Call for status update. Rep tells me that information I received on 4/23 about replacement is incorrect, and that regional services is still looking for repair. Request transfer to executive services. Call gets cutoff partway through. Attempt to call back, but service line is closed for the day. Particularly disappointed that the executive services person I was speaking with did not call me back, because the first thing he asked for was my phone number, in case we got disconnected.W 5/5. Call LG; request immediate transfer to executive services. Rep curtly informs me that they have hundreds of thousands of technicians, just none in our area. Furthermore, that LG has 30 days from my initial call to locate repair services, so I am not yet entitled to a replacement dryer. However, she does provide me with contact info for an authorized service provider in American Canyon. I contact said service provider, Linet Electronics. Technician at Linet tells me that yes, they do service our model of dryer, and they do service our town (35 miles away), and yes he does have availability. He advises against booking him directly for warranty repairs, because then I will need to work request reimbursement from LG for the repair.W 5/12. Call LG; request they contract with Linet Electronics to service our dryer. I provide phone number, but the rep insists that I need to provide email and postal address, too. They should have this information, since I got the phone number from their authorized service system, which is infuriating. I call back once I have the email and post address. The new rep calls Linet, but Linet wants an extra $225 to do the service call, and so LG will not authorize service (this strikes me as absurd, since replacing the unit outright, or providing me a refund, will undoubtedly cost more than the service call with a surcharge). I am told that regional service has 2 chances to find someone in our area before we qualify for replacement, but apparently hasn’t done anything since my first escalation on 4/20 (15 business days ago). Rep promises that I will get a call back within 24-48h about warranty replacement. I tell him I am highly doubtful about that, since I have not received any updates, by phone or email, at any point so far. That my only contact with LG has been contact that I initiated. Th 5/13. Much to my surprise, Jacob, the rep I spoke with on 5/12, calls me back to let me know there has been no action on my replacement request yet. He promises to call me back in 24h. F 5/14. No call back from Jacob. Monday will be 30 days since my dryer broke. I will call LG and demand they send a replacement dryer, though I am not confident they will honor their warranty obligations at this point.
Published: May 16, 2021
Aryaman of San Rafael, CA
Source: consumeraffairs.com

Purchased model LFXC24726S/00 November 2014. Had to be serviced January 201
Purchased model LFXC24726S/00 November 2014. Had to be serviced January 2015 due to excessive ice buildup in freezer. Time frame was 5 wks d/t, part not in stock, reorder wait & install. 8/1/18 fridge dead. Told 8/14 would be soonest tech would be available to come out, diagnose, possible order part if not available then repair...2+ weeks with no working fridge. Told I could rent one in the meantime and be reimbursed at 25% of the cost of my fridge. Seriously?!! Lost food, utilize insulin (requires refrigeration), had to purchase a new fridge ASAP.I don’t about anyone else but I don’t have $2200-$3000 lying around for new fridges every 4yrs. Totally unacceptable! I will NEVER purchase another LG product again as they are not supported by the company once you get them in your home. It was suggested that I have it moved into the garage after I get the new one & allow them to repair it. Why the hell would I do that? I don’t need 2 fridges, I just need 1 that is reliable & works!
Published: August 4, 2018
Caroline of Virginia Beach, VA
Source: consumeraffairs.com

My LG washing machine has been a joke. I can not get the stinky smell out o
My LG washing machine has been a joke. I can not get the stinky smell out of my clothes. It is just gross. I have done everything people at the stores have told me to do, no success at all. Never will buy an LG again.
Published: October 13, 2013
Patty of Fontana, CA
Source: consumeraffairs.com

I dont care how many times a mo. I run the cleaning cycle, it still smells.
I dont care how many times a mo. I run the cleaning cycle, it still smells. My laundry comes out smelly. I leave the door open for up to 2 or 3 hours after I wash, dry the inside around the door. I also drain the drain hose about 4 times a mo. I take the roller jets out like 2 times a mo. and clean them. We have leveled it so much and even put a piece of plywood under it and that didnt help with leveling. This washer is really just a joke.
Published: July 20, 2013
Teresa of Ringgold, GA
Source: consumeraffairs.com

I purchased an LG electric range, model LRE30451SB101 in August 2007, made
I purchased an LG electric range, model LRE30451SB101 in August 2007, made in April 2007. I pressed the button to preheat oven, turned to my cupboard & the oven door just shattered and cascaded to the floor in thousands of pieces. I never even touched the oven door! I called LG, out of warranty, but I said it had to be a factory defect, but they said too far out of warranty, sorry. They gave me names of repair people. What? Ill never buy LG again!
Published: April 24, 2012
Patricia of Ashland, OH
Source: consumeraffairs.com

I bought an LG True Steam Balance washer and dryer 2 years ago. Without a d
I bought an LG True Steam Balance washer and dryer 2 years ago. Without a doubt, my 30 year old agitator washer and dryer in our house up north function much better. I purchased on the strength of Consumer Reports recommendation and because I thought the steam option would be useful. Consumer Reports really blew this one or else the report was written by some young person who considers wrinkles a fashion statement.EVERYTHING and I include towels, comes out so wrinkled that it requires touching up with an iron. I cannot WAIT to get rid of this washer and dryer; it makes life harder, not easier. I cant fault the cleaning; the clothes are cleaned just fine, but I believe that the washer spins with such ferocity that wrinkles are set into the clothes and no amount of tumbling, or taking them out of the dryer while damp, will eradicate the wrinkles.
Published: April 2, 2017
Sandra of Vero Beach, FL
Source: consumeraffairs.com

Purchased a new LG, LFX31925ST on 4/08/2014, delivered 4/28/2014; ongoing p
Purchased a new LG, LFX31925ST on 4/08/2014, delivered 4/28/2014; ongoing problems with ice maker. When we called, we had to push buttons on ice maker to reset. It would work for a short time, called back, we had to push buttons to reset. This was extremely difficult as we both have arthritis. Finally on May 2015, they did extend warranty as it was on-going. A new ice maker installed. Lasted approx 3 mos. Called back, offered to send repair but at our expense. $3200 for a new refrigerator for our new home. Ridiculous!!! There has to be a recall on this appliance. We will NEVER purchase LG again!!
Published: August 19, 2015
Helen of Little River, SC
Source: consumeraffairs.com

We purchased an LG model WM2701HV from Sears in October 2010. Within 8 mont
We purchased an LG model WM2701HV from Sears in October 2010. Within 8 months, the lettering on the controls was wiping away just running down the front of the washer and yes, we get the gray spots on our whites. LG refuses to replace the control face and so we have homemade labels and Dalmatian whites. What a lousy company. Dont waste your time or money. LG does not back up their product.
Published: September 7, 2012
Matt of Kamas, UT
Source: consumeraffairs.com

I purchased an LG dryer in March 2015 due to the great ratings and owning a
I purchased an LG dryer in March 2015 due to the great ratings and owning a lot of LG products. Within a year I started having trouble with my dryer: no heat. I called several times and customer service said it wasnt their unit. They said it was my venting system or electrical. Had someone come out. Nothing wrong with electrical. Tore dryer apart. No lint nothing plugged from lint basket to outside vent. Finally after 5 months they honored their warranty. Took repair company 3 weeks to fix the dryer. Heater and sensor replaced. Not even 6 loads later same issue. So I called corporate office where I was told they were not going to fix my dryer nor were they replacing it. I am not a happy customer. Save your money and purchase a kenmore. I WILL NEVER own another LG product again. They cant stand behind their products. I gave them a 1 star rating because you cannot give them a -5 star rating.
Published: August 16, 2016
Stephanie of Sturgis, MI
Source: consumeraffairs.com

Wow! So glad I read these other complaints. I thought I was doing something
Wow! So glad I read these other complaints. I thought I was doing something terribly wrong to have my just washed clothing smell so foul. Bad product. We should get our money back, but it doesnt sound like we will. We, the consumer, who purchased this product have been pretty much robbed of our dollars. They do not back their product. We lose. It makes me very angry since we work so hard for our money.
Published: June 18, 2012
Irene of Warren, OH
Source: consumeraffairs.com

We are joining the rest of duped LG purchasers. We purchased a French Door
We are joining the rest of duped LG purchasers. We purchased a French Door refrigerator LFX28968SB in 2015 and on 9-19-18 we had to throw food out and are now using a cooler with ice to keep essentials. The refrigerator and freezer stopped cooling. We contacted the store where we bought it and a service tech came out on 9/20/18 and said there was nothing he could do. It ** the bed. I called customer service (which the rep was rude) and she stated we needed to have a certified LG tech look at it and they need to submit the repair request. She gave the one, which there seemed not to be more than 1 in RI. Contacted Certified Service Co. and they seemed to be having issues with doing work on LG and said I would have to have parts sent to me if they were under warranty. I agreed. Now after reading all the reviews Im cancelling the service call and going to buy new refrigerator and it will not be a LG for sure. I think a lawsuit against this company needs to be revisited. There are way too many lemons out there and they were not cheap. Not to mention the loss of food and tons of aggravation!
Published: September 22, 2018
Deborah of Wakefield, RI
Source: consumeraffairs.com

Bought this machine did about 10 loads (very lg. cap.) then had to move. Ju
Bought this machine did about 10 loads (very lg. cap.) then had to move. Just before moving I received a letter from LG, didnt open it just put it in the lower drawer of the front load dryer bought at the same time. Had to put unit in storage for a little over a year. Finally got it set up again (both times moved by professional movers). The dryer was missing a leg, and when I read the letter it said dont use the washer unsafe and there is a recall. Wait to do laundry. He comes out switches a elec. board and tells me the life of the unit is about 5 yrs. They are filling our landfills and should have bought a Maytag simple unit with no bells and buzzers, will outlast anything! Do a load of colors and had a DL code pop. Played with shutting it off and got it to work. Two weeks later a load of white (all my undergarments). Come down in the AM before work on Friday and all the lights are on with the same code. Played with it the same way but nothing. DL code is door lock. Get out the guide and it tells me the unit needs service. Now Im pissed need to be at work and all my undergarments are locked in the machine. Call LG and speak with Sue with a Philippine accent, I could go on about this but wont. She tells me it needs service for sure its no longer under warranty and it will cost $89 and they could have someone out Monday. I hit the roof. This machine did about 10 loads before storage, since then had to be serviced before my first load and now needs to be fixed on the 2nd! What am I to do call in? Go and buy new underwear? When Sue came back to tell me she checked and the soonest service could be done was Monday and asked those? She said, Do you want me to see if someone can come out sooner? I thought thats what you were doing! I was thinking, What do you do in the Philippines go to work in dirty underwear?! Supervisor comes in at 8am so we will see? By the way the dry leg ordered also by a Philippine lady came wrong and reordered what I was told is now the right one?! I WONT BUY LG AGAIN! DONT BUY LG! LG SUCKS!
Published: October 31, 2014
David of Milw, WI
Source: consumeraffairs.com

I bought a fridge 1 year ago and it has been repaired 3 times for the same
I bought a fridge 1 year ago and it has been repaired 3 times for the same reason. I contacted LG and each time, it was fixed. Obviously, its a bad fridge. I contacted Home Depot where I purchased it and they told me that after 3 events for the same reason, it should be replaced. I contacted LG, they told me that that’s not the case, that it is up to the technician to tell LG that it cant be fixed. What? Dont buy LG. Customer service sucks and they will do nothing except to keep passing you on to someone else and tell you sad, sorry with no action.
Published: June 18, 2012
Ken of Saint Cloud, FL
Source: consumeraffairs.com

We bought our LG dishwasher just a year ago and of course right after the w
We bought our LG dishwasher just a year ago and of course right after the warranty is up the dishwasher fails. As a family of 5 we dont have the money to buy a new dishwasher again or fix. You would think after paying a large amount of money for a product it would last more than a year. Very displeased and unsatisfied. Will not buy LG again.
Published: March 13, 2017
Vanessa of Spruce Grove, AB
Source: consumeraffairs.com

Buyer Beware!! I cannot give even one star to this product, but the review
Buyer Beware!! I cannot give even one star to this product, but the review requires I select one. Purchased a $2200 LG French Door refrigerator from Home Depot on 9/13/2016. Purchased an additional 3 year extended warranty as well. On 10/27/2019, my ice maker wasnt making ice. Reset the ice maker but to no avail. Freezer food began to thaw and refrigerator temperature began to rise. After multiple calls to LG, I was given two names of authorized repair centers. One doesnt service my area. The other came after 3 days, opened back of fridge and confirmed the compressor issue and closed it back up stating they wont do warranty work on LG compressors and if I found someone to do it, my cost could be very expensive. He stated that the Linear compressors are a piece of junk and if repaired, I may get one year if Im lucky. Told me to take it out back and burn it. He stated LG makes inferior products and to steer clear. Now Im out $2200 and looking for another refrigerator. I know Im walking past any LG product. There is a class action lawsuit regarding the defective compressors.
Published: November 2, 2019
Ann of Niceville, FL
Source: consumeraffairs.com

Bought a LRMVS3006S. 30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Do
Bought a LRMVS3006S. 30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator with Craft Ice™ Maker less than 2 week ago. Ice maker did not work after 60 hour wait recommended when I called LG after waiting 48 hours for icemaker to function. Then we noticed that temperatures are not reaching the low levels needed. Result: Spoiled food!!! They sent a technician to fix it (which we reluctantly agreed to). Technician showed up 10 days after we bought fridge. What did he say? No fix. Problems with compressor and we dont even have the parts to fix it. The thing is, we do not want our brand new - not cheap - refrigerator fixed! We want it replaced or receive a full refund!!!. Almost two weeks and still dealing with insurance we bought to cover it and LG not responding. After always buying all appliances LG brand, this is the end of our LG preference in this household for sure.
Published: September 10, 2021
Rossina of Northridge, CA
Source: consumeraffairs.com

This washer has many problems. The timer gets stuck. It will say it has 30
This washer has many problems. The timer gets stuck. It will say it has 30 minutes until finished, but 20 minutes later, it still says it has 30 minutes to go. It does not get clothes clean. Clothes get tangled in a ball, then the machine gets unbalanced. But, worst of all, I have had many things ruined - they come out with what looks like bleach spots and I dont use bleach. I dont know what causes that problem. I wish I had never bought this machine.
Published: March 19, 2015
Helen of Martinez, GA
Source: consumeraffairs.com

LG Refrigerator LSXS22423S. Purchased LG Products for entire kitchen on 5/1
LG Refrigerator LSXS22423S. Purchased LG Products for entire kitchen on 5/11/19. On May 18, 2016 LG refrigerator completely failed. I had purchased a 5 year extended warranty on all LG products. I called LG service and was scheduled for a tech appointment on 5/20/19. No one showed up. Called LG service dept, again was scheduled for 5/24/19. No one showed up. Was scheduled again for 5/28/19. No one showed up. Called LG service again, was told refrigerator was not covered with the extended warranty, but was covered under the manufacturing ten year warranty. They said I probably needed a compressor replaced. Now I am scheduled for a tech appointment 6/3/19. I am very dissatisfied with service, appointment failures, and performance of the refrigerator.
Published: June 1, 2019
Rebecca of Kokomo, IN
Source: consumeraffairs.com

We purchased an LG refrigerator a little over 3 months ago from Home Depot.
We purchased an LG refrigerator a little over 3 months ago from Home Depot. We have had so much noise coming from it!! We have leveled it and checked that the floor is level. Called customer service and was told if they found it to be normal noises we would have to pay for the service call! It will run quietly for maybe a day then will start humming loudly, everything in the doors vibrate, and makes really weird noises!! Called customer service and was told I need to manually defrost! I should not need to manually defrost a $1700 refrigerator after only 3 months! Home Depot wont do anything because it is under manufacturers warranty for the first year.
Published: October 24, 2019
Libby of Verona, VA
Source: consumeraffairs.com

When we built our house in 2006, I specifically requested LG appliances. Th
When we built our house in 2006, I specifically requested LG appliances. This was a huge mistake. Within 2 1/2 years, the dishwasher quit working. I went to LGs site and found a repairman. He proceeded to tell me that the motor had burned out and it would be over $300 to repair. LG said that since it was a 2-year warranty, they could not help me. Last year, the temperature control on my range went out. The temp would be set for 350 and within a few minutes, the entire kitchen was filled with smoke because it had scorched everything in the oven. Needless to say, I didnt even bother with a repairman. I simply replaced the stove. At about the same time, the icemaker in the French door refrigerator quit working. After googling troubleshooting recommendations, it would appear that this is defective as well. It would be over $200 to repair but I believe it was mentioned that it would fail again soon so there wasnt any point in replacing it. That leaves the over the range microwave. So far, it is the only thing that hasnt screwed up. I will never purchase nor recommend purchasing another LG appliance.
Published: May 13, 2013
Stephanie of Kilgore, TX
Source: consumeraffairs.com

Bought my LG from Sears one year ago. Within that time, I had it replaced f
Bought my LG from Sears one year ago. Within that time, I had it replaced five times. The bottom drawer builds ice and wont open. The back board went out and freezes and they wont give me another one. Wanted my money back from the first one, they said just try another one or I did five more times. They wont fix it so I have LG coming out to fix it today. Im still making payments on it and just want the new model. The part is on recall. Spent many hours on phone, six hours a day, 4 hours a day and so on. Well, its been a month. Sears has a very mean person in parts. She made me cry. She told me that I was scamming Sears. How the hell am I scamming Sears when they have been all broke last 2 1/2 months? Help. Im so stressed out. Please take my word. Do not buy from Sears model number lfc2077osw French door with bottom drawer.
Published: November 23, 2011
Angie of Berkeley, IL
Source: consumeraffairs.com

Slick and smooth with an Ice dispenser. The ice dispensed was fairly large
Slick and smooth with an Ice dispenser. The ice dispensed was fairly large and the handle was curved. The fridge itself was of average size. The freezer section wasnt unnecessarily large and was all the space I really ever required. The fridge could have been larger though, but not for its price. The size of the fridge couldve been larger with less unnecessary pullout shelves and more standard shelves. The door shelves were decent though. The production the the aforementioned ice was also somewhat long as well. The price of the refrigerator is what caught my attention. Then again, the fridge was on sale and wasnt at its standard market value, thus this opinion could be skewed or biased.
Published: September 20, 2019
Jon of Dallas, TX
Source: consumeraffairs.com

We bought at Lowe's for 800 dollars each the LG Turbo Steam Easy Load
We bought at Lowe's for 800 dollars each the LG Turbo Steam Easy Load 7.3-cu ft Steam Cycle Electric Dryer (Black Stainless Steel) ENERGY STAR and the LG dryer 5.2-cu ft High Efficiency Steam Cycle Top-Load Washer (Black Stainless Steel) ENERGY STAR Model # WT7600HKA, both for under 1600 dollars on sale. My wife loves how quiet they run and how much the washer cleans and very well. I did a lot of research to buy the best for the price and without question we have been very satisfied 2+ years into our use of these to LG products.
Published: May 24, 2020
Louis of Warren, MA
Source: consumeraffairs.com

We purchased a new LG Washer & Dryer 05-06-2013. The washer has been ba
We purchased a new LG Washer & Dryer 05-06-2013. The washer has been banging very loudly while the water adjustment turns on & off during its cycle. Also we have noticed a strong mildew smell in the washer as well. I have had to replace the hot & cold water valves due to this erratic banging of our plumbing pipes. We had contacted the LG contact people & they have not been cooperative/helpful. They gave me names & numbers of repair services that do not service our area. Called them the next week & was told a service would be contacting me within 3 days. However, no one had called us & they gave me conflicting info once again. We cannot afford to pay for any more plumbing problems due to this still erratic washer banging problem. Our other unit we had worked the same way. This unit does & it never gave us this disturbing problem. Sincerely!!!!!
Published: November 6, 2013
Rick of Columbia, TN
Source: consumeraffairs.com

The LG stainless steel is very sensitive and scratches easily. It is very n
The LG stainless steel is very sensitive and scratches easily. It is very noisy and frost constantly builds in the freezer. Ice comes flying out every time you open the freezer. And water accumulates in back of veg drawers.
Published: April 25, 2018
Joe of Tom'S River, NJ
Source: consumeraffairs.com

We bought this refrigerator in 2016. It was between this and the Samsung. I
We bought this refrigerator in 2016. It was between this and the Samsung. I liked the looks of this one and it has a great reputation. I did not like the 3 small vegetable drawers, but thought it was minor and I would get used to it. I still do not like them. Celery doesnt fit unless cut. The only really good place to store big milk jugs is in the door which is supposed to be the worst spot to store milk. Other locations would make accessing all corners awkward. But these are minor compared to the real problem. The refrigerator stopped cooling about 4 months ago. The repairman said LG was aware that the coils had been made with inferior material so replaced it for free. (Should have been recalled before I lost all the food in my freezer and refrigerator). Since, the parts were replaced the unit has been extremely noisy. I can hear the high pitched noise upstairs from the kitchen. I called the service guy to come out again. $175.00 later I was told that it is a more powerful compressor and nothing can be done about it. I may have to get rid of it because it is driving us all nuts! Its unacceptable. Refrigerators are expensive! If this is the best LG can do, I dont want anything to do with their products!
Published: January 27, 2020
SARAH of Marietta, GA
Source: consumeraffairs.com

LG WM3670HWA - Bought a new washer ($650) and installed in May 2017. Recent
LG WM3670HWA - Bought a new washer ($650) and installed in May 2017. Recently experienced squeaking noises during the spin cycle. Called LG. They sent out a technician to look at the machine. LG charged me $125 for the service call. The tech said that the rear bearing was defective. The cost to fix was estimated to be $500. However, the technician told me that LG discontinued the parts needed to fix the washer, so he couldnt fix it even if he wanted to. So I spent $650 on a washer and another $125 on a service call, to find out that a 14 month old washer is junk and cannot be repaired.I called LG to try and resolve the issue. They refused to do anything AT ALL. I wasnt asking for a new washer or anything like that. I requested that they at least waive the $125 service call, since the washer couldnt be fixed. They refused to waive the service fee and gave me no concession on anything. It was really great at the end of the call to hear, Have a wonderful day! Seriously!!?? I never write reviews, but had to vent on this one. My bad for not buying an extended warranty, but theyre bad for not even stocking parts to fix their lousy products. I will never buy an LG product again. I feel completely ripped off.
Published: July 20, 2018
Paul of Stillwater, MN
Source: consumeraffairs.com

As youve all stated, this brand is junk. Not only has my 2006/07 model wash
As youve all stated, this brand is junk. Not only has my 2006/07 model washer failed twice, it smells (even after clean and running tub clean often) and it leaves streaks on whites. After each white load, I inspect the garment before drying because if you do, it will be permanent. The dryer doesnt dry. You have to run at least the normal cycle and then follow-up with the speed dry cycle to finish it off. This isnt only me. I have 4 friends who have the LG combo (various models, years, configurations) and each has similar complaints. I will never buy anything from LG ever again. Nothing.
Published: January 4, 2012
Matt of Mill Valley, CA
Source: consumeraffairs.com

It was the highest rated fridge in my price range at the time. It was also
It was the highest rated fridge in my price range at the time. It was also the only floor model that fit my spacial needs as well as practicality. The sales person highly recommended it and I quickly found out why. I like the ice maker. It kept temperature well, and had an amazing seal. The inside door shelf designs were amazing. The air circulation inside the refrigerator was optimal, and the freezer froze things solid in more than adequate time. The color options were limited in my area, so I opted for the white one. When my kids got the fridge dirty, some of the paint came off upon washing it.
Published: September 11, 2019
Missy of Wrangell, AK
Source: consumeraffairs.com

I purchased an LG fridge from Home Depot and within 13 months, it blew out,
I purchased an LG fridge from Home Depot and within 13 months, it blew out, no power. I called up LG and they told me that it was the motherboard. I fixed it myself twice, otherwise it would have cost me a few hundred dollars. Gas range looks great but the plastic chrome knobs are shriveling and are not smooth anymore, maybe from the heat from the oven. I think I only used the oven 10 times since I had it. LG is the worst. I wish I would have reviewed it better. My personal review is LG sucks. Never buy it again. I created an account just to write LG really sucks.
Published: March 24, 2012
Edward Medina of Staten Island , NY
Source: consumeraffairs.com

What can I say? Its all been said, washer stinks like a sewer. I’ve follo
What can I say? Its all been said, washer stinks like a sewer. I’ve followed all the manufactures requirements. I leave the door open, the soap dispenser open after every use and once a week I drain it like the manual states. What can I say? It’s all been said by everybody else. What happened to Made in America?
Published: July 5, 2016
Caatherine of Ira, MI
Source: consumeraffairs.com

Brand new LG fridge. My fridge broke May 7! (6 months). Today is June 17th
Brand new LG fridge. My fridge broke May 7! (6 months). Today is June 17th and I still haven’t got a new unit. This fridge has cost me more in food going bad than the cost of the fridge. I have 2 babies and two elderly people in their late 70’s that live with me. Shame on LG for not caring.
Published: June 17, 2019
Anthony of Auburn, CA
Source: consumeraffairs.com

The LG TROMM washing machine is a horrible waste of money. LG must have pu
The LG TROMM washing machine is a horrible waste of money. LG must have put all their efforts into making a machine that appears to be a high tech, environmentally friendly machine without actually testing it. The clothes stink when they come out so you have to run empty clean cycles frequently which, of course, waste water and energy (hot water cycle). The safety latch errors outweigh too much. Their customer service department (barely spoke English when I called) told me to unplug it and wait for five minutes. I will not buy another LG product and I will encourage everyone I can to do the same.
Published: September 18, 2011
Dave of Cumming, GA
Source: consumeraffairs.com

Our LG LXFS29766 French door refrigerator broke while practically new and u
Our LG LXFS29766 French door refrigerator broke while practically new and under the LG warranty. It has been the most ridiculous experience, almost beyond words. It has been over 3 months, 3 technicians have visited our home, more than 25 phone call to LG and never once have they called back when they said they would. The latest was that they put in for a request to replace and said that we would receive a call or email within 3 days, 10 days later after having to raise my voice they said that the claim was rejected 6 days ago but no technician has been scheduled to try again to repair the refrigerator.Being a builder I deal with all kinds of appliance issues and this is hands down the worst experience, they are literally trained to run you around. It almost appears that they just drag it along in hopes that people will just give up. Stay away from LG, I used to like their products but if they do not stand behind what they build. I will never purchase from them again and ask that everyone think twice before purchasing anything from LG.
Published: December 7, 2017
Gene of Creswell, OR
Source: consumeraffairs.com

LG washer - Its not a high efficiency, energy-saving washer if you have to
LG washer - Its not a high efficiency, energy-saving washer if you have to wash everything twice. In particular, it puts large, yellow spots on my sheets that werent there when I put them in the machine. I just use Tide, Downy fabric softener and a little bleach. When I take them out, there are weird spots nearly every other time. Not worth it.
Published: August 6, 2012
Ellen of Independence, OR
Source: consumeraffairs.com

We bought a brand new LG refrigerator sometime around February 2011 for a s
We bought a brand new LG refrigerator sometime around February 2011 for a second house that we visit once or twice a month. It wasnt a top of the line unit and ran about $800. When it was delivered and hooked up, it worked fine and continued to do so until August 2011 (it was about 6 months old) when it apparently quit working with a full freezer and a semi full fridge. We dont know exactly how long the unit was off but when we walked in the house, it smelled like someone had died! The smell was awful and it took an entire day to clean it up. We had trouble getting the smell out and the ice maker wouldnt work so we called LG and they sent a repair person out. The repair person replaced the ice maker, the motherboard and took the entire freezer apart to clean it and we found bugs behind the liner. He cleaned it completely and the smell was still bad so he had me use Lysol (LGs recommendation), bleach, baking soda, charcoal, newspaper but nothing would work. We left to come home and it was empty. We hoped it would smell better when we came the next time which was this past weekend for New Years.The smell was still horrible and we called LG. They said we had to have the repair person back out and he came back and said that the smell was from the bugs decomposing and he couldnt get it out. He called LG to tell them this and they said basically Good luck. We called LG and they said they couldnt help us. We asked to speak to that persons manager and we were connected to Amber, the executive service manager. Amber told us that according to the warranty, we were supposed to empty and turn off the fridge when we leave it unattended to go on vacation. Who does this? Im 53 years old and have owned numerous refrigerators over the years and have never had to empty and turn one off to go on vacation and never has this been a problem. She told us that they would do nothing to help us. When we asked to speak to her superior, she told us that she didnt have one that she was the highest power we could go to. At the end of the day, we got zero help from Amber, the super power woman and will never purchase another LG product. My advice is to either stay away from this company or read the entire warranty before you purchase.
Published: January 3, 2012
Rhonda of Collierville, TN
Source: consumeraffairs.com

Although my top loaded LG washer and dryer perform well, I am disappointed
Although my top loaded LG washer and dryer perform well, I am disappointed with the cheap black plastic cover over the control panels. I dont know how loading clothes can scratch this plastic but I continue to get more scratches. I realize this is petty but my washer and dryer are in an open area in the utility room which you walk through to get to the kitchen from the garage and the scratches are on display.
Published: March 21, 2015
Barbara of Yukon, OK
Source: consumeraffairs.com

The washer (model WT1201C) only used sufficient water amount to clean when
The washer (model WT1201C) only used sufficient water amount to clean when set to bulky, and even then the no-agitator washer would throw the clothes off balance. This would trigger the washer to refill in an attempt to balance the load, which would then throw the clothes off balance, and this cycle would repeat ALL DAY long. I put clothes on before work at 6am and when I got home at 3 in the afternoon the washer was still continuing to fill and spin, fill and spin. I was so frustrated when LG said it was bc of gov. regulations and that all the washers did this, I finally gave up and bought a Speed Queen which works AMAZINGLY well.
Published: October 28, 2017
Donna of Madisonville, LA
Source: consumeraffairs.com

Seal around bottom between freezer and upper part of refrigerator is of poo
Seal around bottom between freezer and upper part of refrigerator is of poor quality. It doesnt seal well and doesnt keep insects out. Otherwise, the device looks good and performs ok.
Published: January 23, 2018
Susan of Washington, DC
Source: consumeraffairs.com

We purchased an LG lsxs26326s side by side refrigerator (as well as a micro
We purchased an LG lsxs26326s side by side refrigerator (as well as a microwave, oven & dishwasher as we remodeled our kitchen) in April 2015. On Dec 16, 2016 it had stopped cooling. Fortunately, we have a 20+ yr old Kenmore in the basement we were able to move all the food to. Had our own repairman come out Sunday to see what the problem was. Determined the compressor in our ONE AND A HALF YEAR OLD refrigerator had gone out. Now, this part has a TEN YEAR warranty through LG (hm, maybe that should have told us something) HOWEVER, only the PART is covered NOT labor. Sunday night I call LG Service and after a very long and frustrating discussion with someone who barely spoke English, I was informed a Letter of Authorization would be sent by email to our repairman so he could order the part. I requested a rush on that letter as it was a week until Christmas & we had family coming from out of town. Monday, no letter. Tuesday, still no letter. I call again Tuesday night and am informed they tried calling the repairman and got no answer or return call (I know this is a lie as I spoke with them that day to confirm contact from LG). At this point, I demand to have the matter escalated and to speak to a manager. I get put on hold for a while and FINALLY get a manager, whom I might add speaks English clearly (YAY). She proceeds to tell me something completely different than I was told by the previous two reps. Stating they have to talk to the tech while they are at the refrigerator and able to guide them through what to check. THEN, once diagnosed as the compressor the letter of authorization would be sent so the tech could order the part, which would take 3-5 DAYS to receive!!!Now, I am getting angry. She tells me they had available techs on the 20th, 21st & that day (22nd) so I could have just had their tech come out and diagnose it and they would have had the compressor the next day. I told her there was no way in hell I was paying THEIR techs an arm & a leg to fix the refrigerator I purchased a YEAR & HALF ago when my guy was only charging me $60/hr!!! Her response was simply OH. Finally, she send the letter of authorization by email while still on the phone with me. Wednesday morning, I call my tech & they have the email (THANK GOD). They order the part. Thankfully, it comes on Thursday and our guy comes out that evening to replace it. Now, a month later, we are having problems with the ice maker not making ice. UGH!!! I wish we would have just gone with different appliances. I will NEVER EVER EVER purchase another LG product. Purchasing these appliances has literally been a nightmare. They should have paid us to take them for what we have been through with all these appliances!
Published: February 7, 2017
Angela of Dallastown, PA
Source: consumeraffairs.com

Does not dissolve deferment. Tried all kinds per repairman. Run hot water i
Does not dissolve deferment. Tried all kinds per repairman. Run hot water in sink. Very hot. Dishwasher water is 80 degrees.
Published: December 29, 2014
Beverly of Fountain, CO
Source: consumeraffairs.com

I purchased an LG refrigerator (LSXS26326S-00) in 2015. This year January 1
I purchased an LG refrigerator (LSXS26326S-00) in 2015. This year January 11 it stopped cooling. I had a repair man come out to check it. We were told it was the compressor, which would run about $550 labor and $350 for the new compressor (also $145 diagnostic fee). The compressor was ordered and the repairs were done. It was repaired on a Thursday afternoon and stopped working by Friday evening. The repair man came out again and notified us the the BRAND NEW compressor was faulty. He told us this was common with LG parts and this was part of a class action lawsuit.At the time of this review, I am still without a refrigerator and just over $1000 in the negative for repairs that did not solve my problem!! I will never purchase another LG anything!! I am very upset that with this known problem LG as a company did nothing to notify consumers who purchased these faulty models of this problem that is beyond repair.So I did go online to see if the claims were true about a class action lawsuit and they were. The last day to file a claim was February 5, 2021. I was already past that date by the time I was notified there was such a thing. I wasted time and lots money on this situation and couldve just purchased a new refrigerator. I will tell everyone I know to never by LG appliances and go through this horrible experience!!LG this is for you...Consumers like myself work really hard to make sure they purchase quality products. You are doing them a disservice by not being open and honest about your products if they have problems. A company of your magnitude should make good with consumers who purchased these FAULTY models. Reimburse them or offer them a replacement model (equivalent or greater) with at least a 10 year warranty for all the pain and frustration that your product caused!!
Published: February 13, 2021
Kim of Harvey, LA
Source: consumeraffairs.com

In the summer of 2015 I purchased a new LG French door refrigerator and spe
In the summer of 2015 I purchased a new LG French door refrigerator and spent close to $2k for it... and in May 2017 the piece of ** compressors went out and because I did not purchase extended warranties, I had to buy their service package which was $375 and it is good for 60 days. Well fast forward to Feb 2018, the ** is not working AGAIN!!! Surprised, surprised. It’s gonna cost me another $375 for them to come out to see what’s wrong with it AGAIN! I am sooo frustrated and feel sooo helpless to the point that I just want to scream and cry... WORST PRODUCT EVER!!! I NEVER, NEVER, have ever wrote a review on ANYTHING or anyone... LG IF YOU ARE OUT THERE DO SOMETHING!!!
Published: February 27, 2018
Boom of Sacramento, CA
Source: consumeraffairs.com

LG Refrigerator owned about 6 years trouble free. Woke up one morning to a
LG Refrigerator owned about 6 years trouble free. Woke up one morning to a freezer and refrigerator full of ruined food. Call LG and with smart diagnostic feature are told it is not cooling properly (Figured that out with spoiled food). Told need to be serviced by LG authorized service and was given a number to call. 155 for 5 minutes to diagnose bad compressor. LG is aware and has several class action lawsuits against them. Guy need to order part. LG warranty does not cover very expensive labor - 320+ to install. From all the reviews online - They install the same defective part and failure rate of the new one is very high- most fail within the next 12 months.
Published: January 20, 2020
David of Downers Grove, IL
Source: consumeraffairs.com

For the last year I have spent $$ and time on repairing this machine multip
For the last year I have spent $$ and time on repairing this machine multiple times from the drain pump to a board and now it is leaking water... We have only had it for 6 years... I called LG for support and it was a waste of my time... They couldnt help me, I knew more about my washer than the technician did. I have NO faith in LG and hesitant to ever purchase any of their products again!
Published: December 12, 2016
Jodi of Charlotte, NC
Source: consumeraffairs.com

Bought LG washer and had nothing but trouble from the minute this washer ar
Bought LG washer and had nothing but trouble from the minute this washer arrived. The motor and tub fell out at our front door and had to get another machine. Then when the new machine got to our house - had ongoing water leaks and still is leaking water. LG will not fix it or repair it because they say its out of warranty now even though it was just fixed. Apparently there is no warranty on work performed by a service center? Shame on LG for not taking care of its customers, will be buying a different brand for sure.
Published: December 21, 2014
Carl of Ivoryton, CT
Source: consumeraffairs.com

Nacretia was very helpful. She reached out to me via phone and provided me
Nacretia was very helpful. She reached out to me via phone and provided me with the resolution that was being offered from LG. (Which did not completely fulfill what I wanted given the money we invested in this product and the trouble, time involved with getting it resolved.) The offer was fair enough for me to accept to be done with this ordeal. I do appreciate LG getting back in touch with me, offering the resolution, and following through with everything in the offer quickly. In the future, if LG finds a resolution to the linear compressor issues we might consider trying LG products again, but until then I cant recommend the refrigerators based off my experience.
Published: January 1, 1970
Carlton of Lawrenceville, GA
Source: consumeraffairs.com

It appears we are far from alone in this mess. Our refrigerator is not even
It appears we are far from alone in this mess. Our refrigerator is not even three years old yet and the ice maker has ceased to work. Called twice — two different sets of instruments. Not enough words.
Published: April 29, 2019
Kathryn of Naples, FL
Source: consumeraffairs.com

Even though it says dont rinse the dishes, just scrape them, this DW doesnt
Even though it says dont rinse the dishes, just scrape them, this DW doesnt get the job done. Ive tried all kinds of soaps and rinses and I often have to hand scrape food off the plates and from inside glasses. I had a Sears Kenmore for its lifespan and they dont make anything like it. Disappointed, wont buy LG again.
Published: November 20, 2018
Leslie of Other, OTHER
Source: consumeraffairs.com

Updated on 07/25/2019: I thought I would be coming back here to change my r
Updated on 07/25/2019: I thought I would be coming back here to change my rating. An LG rep contacted me in private conversation on this site after I posted my original review. He promised in writing (sent the transcript to LGs repair website) to fix the problem with no charge. I spent hours of submitting the required pictures, information, and the transcript of the conversation. The rep who spoke with me and reviewed the conversation said that since I was promised a courtesy repair and since I submitted the proof, that an LG rep would be contacting me by phone within the next two days. Instead, I just received an email in my junk mail that THEY COULD NOT APPROVE THE REPAIR. So, my original review stands at one star. It should be lower because they did not follow through on their promise. On my original review, it states Resolution in Progress. SADLY, THEY HAVE NO INTENTION ON RESOLVING THIS. It would have been better for them to turn me down OR NOT OFFER in the first place than promise the courtesy repair and renege. I DIDNT ASK THEM TO FIX IT, I was just writing a review on their product. They offered to fix it. Never again will I buy and LG product. And I will discourage all my friends and acquaintances against it. Dont buy anything LG--there are so many other better brands out there with real customer service!Original review: We purchased an LG refrigerator and almost immediately the covering on the control panel started peeling. Its my fault that I didnt take care of it right away, but it was only cosmetic. At the time, we were in the middle of a military move and had many other things that needed attention. The fridge is only 6 years old, but now the peeling has almost reached the fonts that tell you what your choices are. As it peels, it turns black underneath so once it reaches the wording, we wont be able to read the available choices.The customer service rep says it will be $125.00 to send someone out and they do not sell the required part to customers. Only a technician can bring the part. Cheap product- wont buy again.
Published: July 3, 2019
Belinda of San Antonio, TX
Source: consumeraffairs.com

LG sold as Kenmore Elite Model 29002 - I bought a top-load washing machine
LG sold as Kenmore Elite Model 29002 - I bought a top-load washing machine in April 2012 and loved this machine. Then, I receive this “must do recall” on the washing machine, and I took care of this service on February 28th. Well, that was the biggest mistake of my life. I hate this washing machine. It takes hours to wash a load of wash. It continually gets unbalanced while trying to spin and then starts to add water and try again. This becomes continual and you never know when your wash is going to be done. The express wash of 35 minutes ended up to be 75 minutes yesterday. Tomorrow it could be another time, and the day after that, another time. If you are not having issues with your machine, skip the recall service. I am wasting my time, my clothes are getting worn out from continual washes at one time, and my electricity bill is going up. Plus, I have an expensive washing machine that is probably soon going to the dump because I know they are not going to give me my money back.
Published: March 24, 2013
Rose of Abell, MD
Source: consumeraffairs.com

I bought an LG dishwasher two years back, it was working quite satisfactori
I bought an LG dishwasher two years back, it was working quite satisfactorily till now but suddenly the performance has gone down to the extent that we have been forced to go back to hand washing the dishes and the sad part is that the technician is unable to resolve the problem. Very disappointing experience indeed so far.
Published: December 30, 2017
Neera of Vadodara, Other
Source: consumeraffairs.com

Have had a noise problem few months into purchase. 2 years and 5 service/re
Have had a noise problem few months into purchase. 2 years and 5 service/repair calls noise continues on and off. Request for replacement has been denied. Back to drawing board LG. Your refrigerators suck and from many many reviews Ive read (after purchase). You could care less. Stop contributing to the worlds landfills by continuing to produce your junk!
Published: December 12, 2019
N. of Alpharetta, GA
Source: consumeraffairs.com

We paid top dollar (over $3000) for an LG Linear refrigerator in June, 2015
We paid top dollar (over $3000) for an LG Linear refrigerator in June, 2015. In March, 2018, it began making strange clicking noises so we got online and followed some tutorials about how to fix it. Nothing worked. We had a repairman come and he had to replace the control board and fan, at a cost to us of about $600. Now here we are in October, 2019 and it’s doing the exact same thing. We are looking at having to replace both exact same things, only this time it will cost $690. We could have bought a new refrigerator for what we’ve spent on repairs in the past four years. I will never buy another LG product. Maybe the company will see this and offer some compensation, but I doubt it. It’s infuriating!
Published: October 9, 2019
Denise of Winchester, VA
Source: consumeraffairs.com

So I decided to trade my Maytag washer in for an LG because Maytag kept bre
So I decided to trade my Maytag washer in for an LG because Maytag kept breaking, 4 times in 4 months but washed clothes amazingly. Anyhow, my 6 week old LG washer sucks. My clothes do NOT come out smelling clean. Why? My washer does not have mold. Not does it stink, my clothes just dont smell fresh. This washer is ruining my stuff with a stink. They smell better dirty. What is wrong? What can I do? I tried doing everything, cleaned everything, changed detergents, everything. Please help.
Published: May 28, 2015
april of Woodbridge, VA
Source: consumeraffairs.com

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