This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.

I am now facing my 5th repair appt about my 2 year old microwave. I have spent nearly $300 on repairs to be told I can purchase a new one for 50% off. Well, $426 plus my $275 I have paid IS A NEW One! 20 hours of me having to be available for service. I did not know the life of this appliance was 2 years. GE complaint number **. This is an unacceptable resolution offered by GE!

I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowes and after returning to the store to check a floor model, I discovered none of the models were plugged in so you cant check this out in the store. You only find out once the thing is installed. Lowes referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

I have a built-in GE microwave. It is easy to use and best of all very easy to clean. It is brand new and stainless steel. Looks nice on the wall above the built-in GE oven. I can easily reach it. Some built-in microwaves are too high.

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

I have a GE dishwasher installed by our builder. It is 6 yrs. old and for 6 yrs. it has been a problem. I already had it serviced in last years recall and now I get another notice. It is located close to our TV viewing area. and is so noisy. I hate to run it when we are watching TV. I would never buy another GE. We are also having problem with our GE double oven. I ruined several holiday dinners before realizing the temperature was 75 degrees where it should be. A replacement part is almost a $1,000. I would never ever buy another GE appliance.

I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE

Our stainless steel finish 1100 watt JES1142 microwave is around 2 years old. Within the last year the finish inside started to corrode (yes, my wife cleaned it regularly with a non abrasive, appropriate cleanser). Also, the door latch button started sticking and a few days ago it just stopped heating. Unfortunately I cant find my receipt, but I bought it at my local Lowes on Bell Rd. Nashville TN. Serial # is MA212483G. Manufactured July 2013. Was this just a lemon? Very disappointed.

Today my GE black microwave with rack mounted above the stove, caught on fire by itself. My husband and I smelled a chemical like smoke. We went in the kitchen and we saw fire in the microwave. We put out the fire and was thankful that we were home. If we were not home our house would have burned to the ground. The microwave was not in use at the time of the fire. I plan to contact GE about this dangerous event. My asthma has gone crazy since this horrible situation happened. I just want to let people know that GE microwave will catch on fire without being in use.

Have had this microwave for about three years, no problems so far. White so it matches our other kitchen appliances. Good size for most uses and easy to clean.

We purchased a GE dishwasher model GDF 510 in December 2012. We have had three service calls with a fourth one recommended. The first complaint was that dishes were not dry at the end of the cycle. After service calls to replace a faulty heater and install two computer upgrades, the silverware still is not dry. Finally after about 45 minutes into the cycle, it leaks onto the floor. GEs answer is to send another service technician. No thank you! They can have their dishwasher back.

My GE Profile Dishwasher was serviced 2 years ago for a faulty electronic control pad. It made starting the dishwasher a complete gamble, you never knew when it would actually turn on. I paid a couple hundred dollars to fix this problem 2 years ago and of course it has stopped working once again. So frustrating! GE decides to replace one bad part for another bad part. I then asked for the service call to be covered since it was obviously the same problem but they refused. So, GE am I to keep paying $89 for service fees so that you can keep replacing one faulty part for another? STAND BY YOUR PRODUCT!

Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.

Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and is junk. Top rack rails failing apart, bottom rack sliding rails have melted. Bottom sprayer has melted and wont stay on, incoming water has it bouncing on the bottom of the machine. As the heat dry is in it smells like melting or burning plastic. Dishes are NEVER clean and need re-washing. GE will do nothing, warranty off. Repairman says its just the type it is. Replacing it this weekend with a new Maytag, no way I would ever consider buying another GE product. Worst Dishwasher I ever owned.

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberized sump of this dishwasher suffers from chemical deterioration. In our case the deterioration allowed waste water to bypass a check valve and return into the wash water. Dishes dont come out clean and the spray wands get plugged up with bits of waste. The solution is to replace the sump. If youre handy with tools its an easy DIY job which requires pulling out the dishwasher and turning it on its side for access to the sump. Lots of videos online re the process and for safety start by shutting off the circuit breaker for the dishwasher power. For our model the new sump part number WG01L00289 replaces the original WD18X10026. Dishes & glasses now sparkle. Hope this helps as there was lots of frustration on this end before replacing the sump seen in the photo.

In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

Our microwave came with the house so we didnt choose it. Ive had a bit of trouble with the rotating mechanism making knocking noises a few times which Ive been able to finesse by exploring troubleshooting online. Other than that its been dependable for 4 years.

All I wanted to do was eat dinner with my husband and I wound up on the internet for an hour trying to figure out how to make our microwave work. There is some kind of thing that locks you out of using it. Very frustrating when you just want to eat dinner!! Nothing works and you have to google how do you unlock this piece of crap that you paid good money for and trusted the GE label. All we ever use is defrost food or time cook vegetables. If you want a complex computer, go for this thing. Otherwise, I suggest you go for a simpler microwave that you can depend on to work.

We bought our first new dish washer 2.5 months ago. It has never worked since we got it. Figured out it was the door. We have called SIX times to GE to have someone come fix it They told us that their systems were changed and that they would take care of this! No phone call back or anything. I finally had to called the service people my self. Whats the point on a warranty if your not going to help. I will never buy another product from GE again!! I am VERY disappointed in the service. If you say your going to take care of it and call me back, then take care of it.

Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didnt steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.

Microwave Model JVM1750DP2bb defective construction- Plastic is protruding inside the Oven. Took possession of a new home in January 2014, but only occupied part time. I estimate we had the equivalent of 6 months being occupied. In January 2017 the magnetron broke down, at which time I noticed a piece of plastics protruding inside the microwave through a vent hole on the Magnetron side. I did not take the extended warranty and GE only offered to send a repair man. Since this is an over the stove model venting outside, it had to be repaired or replaced. Checked with the supplier and they estimated a minimum of $ 300 repair cost. Home Depot had model JVM6175DKBB on sale for 249.00, and with delivery, and installation, were talking $ 350.00 to $400.00 to replace. I got in touch with GE Consumer Affairs, and they did eventually agree to provide the JVM6175DKBB for $ 270.00 including installation. They will take possession of the old model, so there wont be any way for me to confirm or deny a manufacturing defect.

We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.

Have been trying to have repairs for new appliances less than year old since before May 20th. Have had cancelled appointments, service never showed, wrong parts etc. Went to consumer advocates for help, no help. Today my appointment was again cancelled and rescheduled to July 10th. About to have a stroke. Both ice makers dont work, yet I am not put ahead. Have to go back in line after GE cancels.Purchased microwave, double oven profile appliances, two dishwashers for which gasket fell off and dispenser for soap leaked, french door refrigerators, all stainless steel. I just got off phone with consumer advocates and again was told next date July 10th. And I do want an attorney to contact me. Thank you and I hope I get a response.

Adora Microwave - door falling apart: This microwave is supposed to be installed above a range. The materials are not suited to this. The plastic door has disintegrated. We have got through 2 handles. I took the 2nd one off to replace it and the plastic that holds the glass in place just disintegrated onto the floor along with much other plastic parts. Why is the door plastic in the first place if they cannot make it from a heatproof material? Only 4 years old and we are going to have to junk it. When the first handle failed under warranty GE said that it was not covered as it is a plastic part! They finally covered it after a long conversation.

Bought a new GE dishwasher. Arm on top keeps falling off. Does not heat dry. Dishes do not come out clean. Had repair man out four times, still not fixed. GE junk, junk. Will never buy GE again.

It doesn’t do the best job of cleaning without rinsing first. Start button is difficult to operate and plastic membrane worn through. Both shelves began rusting within a few years. But no mechanical/electronic issues ever.

I have bought 3 GE appliances in the past 2-5 years, a microwave, dishwasher and oven with cooktop. They are all white and the white paint is peeling off. The microwave is the worst with most of the paint gone from the metal around the window inside. I will never buy another GE appliance again. To have 3 different appliances with peeling paint signals a definite quality control problem in the company.

I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 good will certificate. What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.

The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.

My microwave is a very easy to use. The settings are not complicated and offers a variety of options. It has a shelf and turntable that can be shut off and on. The filters are very easy to access and clean.

We purchased a GE Cafe Dishwasher in Oct. 2013, and in Nov 2014 we had a major leak that ruined our hardwood floor. We called GE and they authorized a repair even though our Dishwasher was 1 month beyond the 1 year warranty. Unfortunately is now the end of January 2015 and the dishwasher is still not fixed after 4 attempts by their recommended factory authorized repair company. I have called and written numerous documenting the failed attempt and inability of the repair company to fix our dishwasher, and asked for a replacement, and was denied. They have already spent about $900 to pay the repair company, which I would think would have been cheaper to have replaced the dishwasher and had a satisfied customer. So I have now been without an operational dishwasher for 2 months while it sits in the middle of my kitchen floor, as I wait for the cupping in my hardwood floor to lay down so I can get my floor repaired. Needless to say, I am very displeased with the quality of the GE Cafe dishwasher.

GE Dishwashers are very dependable and do a great job. I have not experienced any issues with mine. The pricing is very competitive and easy on the wallet. You may be able to find a cheaper dishwasher but just remember, you get what you pay for.

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.

First impression was good but then went use it and found the basket was shallow. This was not a cheap one and was very quiet when running but multi loads have to be run. Overall the looks are good and the mechanics all are holding up fine. The smaller inside is the killer for me.

I had trouble from the beginning; the dishes came out hazy. When I called GE, they said to use the recommended detergent; I did. The dishes came out hazy and smelled like detergent. They messed around long enough with that and getting someone out to fix the controls, which did not work properly, until enough time lapsed and I could not get a refund. The dishwasher turned itself on after a power outage. It was not running when the power went out and was running non-stop for God knows how long before it was noticed. This happened at Thanksgiving time, and they had service out at 6 weeks so I had to do Thanksgiving dishes by hand. After that, they postponed for another 2 weeks. I got a replacement dishwasher, thanks to the Home Depot Manager. The dishes come out stinky and hazy; sometimes, there is visible soap residue on the glassware. I even ran the dishes through a second no detergent cycle and still had residue on the dishes. The controls do not work. We have to turn the power on and close the door 3 or 4 times before it will come on. We are afraid to leave the circuit breaker on when we leave as we are unsure if it will start on its own like the first one did. It is also the worst designed layout for loading any dishes. This is totally unacceptable as soap residue causes intestinal difficulties, and you should not have to be afraid that your dishwasher will take on a life of its own and start. I highly recommend you do not waste your money on this dishwasher. GE has extremely poor customer support. Home Depot support was great. This makes two GE Profile Dishwasher in less than a year and two strike outs. They will not get the chance for a third out. We are getting a KitchenAid.

Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.

Purchased all new GE appliances: oven, cooktop, refrigerator, dishwasher and microwave and can’t say enough goodness about all. I would recommend GE appliances to everyone. Prices were reasonable and delivery and hookup were done with ease and professionally.

I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW unit. Within 14 months the paint on the ceiling of the oven started flaking off. Contacted GE and they offered to sell me another oven for $166. After reading all the negative reviews on this site, I dont think I will ever buy another GE product.

I bought this Microwave JVM3160 on December 2016, after six month the handle door broke but it was replaced as part of the warranty. By January 2018 (no more Warranty) it began tripping the circuit breaker. I change the power source for a dedicate circuit only for the microwave 20 AMP. The microwave blew its own fuse. I replaced its fuse. Then it blew the 20 AMP circuit breaker. That was enough. This microwave went to the garbage after 1 year and 2 month of use.

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said you lose. A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

If you have a choice, run away from GE like the plague, because if you have to make a warranty claim, it may become a nightmare. I purchased a new home May of 2015, and my wife and I paid for the appliance upgrade to the GE Profile, which werent cheap. Less than 2 months I noticed that the microwave had a burn spot on the bottom of the door where it sits against the exterior of the microwave, the paint was burnt from the metal, and the rubber seal melted. I did not think too much of it because the microwave still worked and unless you opened it you did not see it, so it wasnt so much of an eye sore. Fast forward to January 2016, my wife informed me that the microwave stopped heating, and that she was going to put a ticket in to New Home Warranty, I informed her that we probably need to go to GE directly as I knew that is what they were going to say. So I called GE and put in a Service ticket. They informed me that it was going to be a little over a week before anyone would be available to come look at it, to which I was OK with. The repair guy finally came. I explained to him in detail what the issues were. He opened the microwave, closed it back, wrote some things on his computer, and told me that he ordered a part called the magnetron tube, which sounded like something from the transformers. He told me it would be a week before the part would be ordered, so I asked him if it wouldnt be easier for them to just replace the microwave. He told me that it is a warranty repair and they have to try and fix it first and if not, then they will. The evening before the repair guy was supposed to show up to change the door and the magnetron tube, I got a voicemail stating that the part will not be received until the evening of the repair, so they rescheduled me for 2 days later. GE just assumed that I would be available, because I probably sit at home all day waiting for service repairs. I called back the number to see what was going on. I was adamant that they replace the microwave, because by this time it was already 3 weeks without a microwave. And with small kids in the house it was very annoying to have to put a pot on the stove every time you needed to heat anything. After 45 minutes, I was still nowhere with them, so I ended up sticking with their new appointment window. I was leaving for work 2 days later when I noticed the repair guy at another home in the community. I thought to myself why couldnt he have done our repair the same day if he were already going to be in the neighborhood? About 45 minutes later my wife called me and told me that the repair guy showed up to repair the unit, that they were supposed to repair a day later, only to be told that the damage on the door was caused by arching, and that it will happen again so the microwave is non-repairable, so they will have to replace it. He told my wife that she will be receiving a call from the warehouse within 24 hours to schedule the replacement once the microwave is available, but she could call the warranty repair department to see if they could expedite it. After another 25 minutes on the phone going back and forth we were told that it will be about 7-10 business days before the microwave may be available. Now it is good to note that the warehouse where they stock the product is only 2 hours away from where I live. So by the count of it by the time we receive a new microwave, it would have been about 5 to 6 weeks from the initial call to get the issue taken care of.

I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1SS purchased 12/30/16. We have replaced the knobs on the stove 2 times because of peeling in the past. Now we need to replace the microwave handle. The handles and knobs look like metal but they are cheaply made white plastic covered with a sharp silver coating that peels. It appears the knobs get overheated when the oven opens and the microwave handle from the steam when cooking on the stove. Last night I cut my hand on the handle! We reordered the faulty handle and now getting charge $100 from GE. The company should take responsibility for their poor design and replace it for free with a nonpeeling part. I know that we will get the same handle and won’t be able to use the burner below or hope that using the fan will keep it from cracking again. I would never recommend a GE product again.

Dishwasher works fine; however, do not like the interior which is all plastic. It comes with several tray holders which I found awkward to use. I wish it took less time and water to get the dishes done.

After only 4 hours of installation, the microwave turned on and the fan and light came on. It was not cooking anything. Inside of microwave was hot and I could smell a burnt electronics smell. I unplugged it, waited a few minutes, and when I plugged it in, it started up again. The LCD screen was scrambled, all lit up. Opening the door stopped the unit, but it started again when I plugged it in.

Purchased a GE over-the-range microwave worth about $400. About 2/1/2 yrs in it stopped working. Had a GE repairman come out to fix it. They charge $95 just to come out. I complained so they gave me 50% off parts and labor after the initial investment. It took him about ten minutes to pull out the defective part, a $10 thermostat which he replaced. Total cost: $162. Ive had GE products for years but the new ones are much more cheaply made IMHO. Made in Malaysia. In addition, the handle is breaking off as are plastic parts coming of the top of it. I guess Ill consider getting extended warranties from now on because these products are cheap. If Id had it longer, Id have bought a new one instead of fixing it.

I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.They sent one of their technicians and he determined that it was not a fire hazard and if I wanted it fixed, I have to pay for it. How could he say its not? If I close the door, the oven is going to continue heating up until it burns itself and everything else around it. I am pissed at GE because this unit is barely one year old and expensive. This is a safety hazard and GE failed to acknowledge. Bottom line, Ill never buy GE again and will not recommend it to anyone.

Always works well, cooks great, could use a little more space. Had GE microwave in the past and it never let me down. Had this one for 2 years now and no problems with touchscreen, door hinges or settings. Owned Maytag before and had nothing but problems.

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.

Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.

Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS and began the wash cycle. The wash cycle completed and I went off to bed leaving it on the dry cycle. The next morning I smelled a burning smell but did not know where it was coming from in my home. A few hours later, my husband began searching all of the appliances in our home to see what the burning smell was. When he opened the dishwasher smoke came out of it and everything in it was completely burned. Apparently the drying mechanism never turned off after the wash cycle or it turned itself back on only on the dry cycle. I dont know. But I know one thing for sure, we are lucky that my husband was home because I left and if he wasnt there, Im positive that the dishwasher would have caught on fire causing severe damage to our home. I will never purchase a GE appliance again. Note, I also have problems with my GE refrigerator and my GE Profile microwave and our dryer. Weve had to replace the dryer and the microwave and weve repaired the refrigerator. I have a repair person coming out to see if the dishwasher is repairable, but I dont think it will be. This is terrible.

After a short four year history of not cleaning our dishes well, our four-year old GE Profile Quiet Power 6 QP6, model PDW9280N00SS, s/n-VM819634B, overheated and did not shut off and melted everything plastic inside. The house now has a horrible smell of burnt plastic. Ill start the process tomorrow of contacting the insurance company and looking to get this odor out of our home and a different brand of dishwasher into our home.

I had my original microwave for 20+ years. I replaced it in 2009 with a GE Model HVM1540DN188. Started beeping in middle of night a week ago, with message keyboard shorted service needed. I unplugged several times and it would start coming on by itself. I cannot believe they dont warranty their shoddy keyboards. I am very angry. I think they should stand by and replace their keyboards free of charge since they are fully aware they are making deficient product. This is scary to have an appliance just start beeping and say shorted... luckily I had my original wired in microwave replaced and put in a plug in or I would have flipped out if I could not unplug it. I got this along with the GE stove... so far the stove is not beeping...

When you use the vent fan it is very loud even in the low position. I would also like to see a brighter bulb under the microwave. I dont have much more to say except that the oven functions well otherwise.

GE had a recall but only gives you 50.00$ to replace it or fix it. We could not afford a new dishwasher. I talked to GE and they were no help at all. So we still use this machine but we do not run it unless we are home. This was the machine that would catch fire.

I bought my GE DISHWASHER many years ago. Only use once in a while because there are just 2 of us in the house and it takes too long to fill it, but when I do use it it work fine.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

Our GE microwave is 20 years old and still works great! Still looks pretty good too!! We do have a small crack and the start button is worn, however, we use it several times daily. Would definitely buy this brand again.

Nine cycles but none of them dry the dishes. Very quiet, cleans the dishes very well. Like the third drawer, very handy. The only complaint is that it does not dry the dishes. No combination of cycles will dry the dishes.

Not a very good job at cleaning, plus takes over two hours to run. It has a steam function, to help clean grease off of dishes, and should be used for simple cleaning too. Although the instructions state it can hold settings of 8, we have never been able to use more than 4 before it is packed. The utensil holders are almost useless. It has nice lighting for controls and a clean front. The installations instructions are not very good. They also did not include an elbow to connect to the water supply, which the hardware store manager said is standard connection, so GE just wanted to save $4.00 and piss off the customers instead.

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!

I have an above the range GE microwave oven, model no. JVM1750M1CC. It has been in service for about 9 years. About 6 months ago it stopped working with an F3 code. The code claims the control panel needs to be replaced. I found that the price of the control panel was over $100 and the service call was at least $100. A little shopping around and I found I can purchase a new oven for about the same price. As the control panel is located just above the largest burner where water is usually heated to a boil, it receives a lot of steam. I visited a local church second hand store and purchased a countertop microwave and used it while I found a good solution. I decided to let it dry out for a few days and lo and behold it worked again. Unfortunately it only worked for a few hours, sometimes a full day and then I needed to let it dry out some more. I purchased an extension cord with an on/off switch and hooked it up. Now I can stop the electricity without having to climb up on a chair to pull the plug. Once I was set up with the easy on/off switch I could easily reset it. After about a week of resetting, it got the message. It has been working properly for over two weeks now with no failures.

We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them. The dishwasher was damaged/defective and did not work; water leaked all over the floor several times and dishes wouldnt wash. They would not replace the unit but insisted that they had to service it. A couple more weeks passed and the repairman had to return thrice to finally get it to work. The microwave had a bent door that did not lineup properly when closed. Again, another repair was scheduled and we had to experience another service call. I have never had a worse experience buying appliances than I had at Pacific Sales. Kwam, the manager does not return phone calls. He made promises of helping us with a discount because of our troubles but has not kept those promises. Their contract installers are inept and unkempt. My appliances do not seem new since they were repaired and the door on the microwave is still not lined up as a new unit should be.This experience was an unmitigated disaster that should not happen to any consumer. Never will I buy anything from Pacific Sales or their parent Best Buy again. These problems are created by their management and their management does not care.

I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.

Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.

Purchased my GE microwave roughly 2 years ago. Recently it started running with the door OPENED. I cannot get it to stop even when pressing the cancel button. This happened whether or not there was time remaining on the clock. I was very concerned about the microwave rays being harmful to my children. We unplugged it overnight, it worked for literally 2 minutes and then it would not even turn on. Model number HVM1540SN2SS. Pretty upset that I have to buy a new microwave already!! I was going to replace it with another GE microwave to match my other appliances, but after reading so many posts of other GE microwaves running with the door open I think I will slowly work GE appliances out of my kitchen.

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

I called GE, b/c the microwave has paint flaking off and piling on top of my food. Just like snow flakes. You tap the inside-ceiling with your index finger lightly and it looks like theres a snow fall inside the microwave. Lots of metal is exposed. GE answer: metal is non-toxic, do not worry if small amounts ingested! Told me to not use it anymore and replace it at my own cost. After insisting that they are responsible for a defective product, they will give me a break of $100 on the price, conditioned on them confiscating the above microwave (so you or someone else does not use it). Bad deal. I am looking for another brand!

Had microwave since I moved in in 2007 and it has been great. Looks just like new and works the same. A very great product that Id buy again. Has enough features and options for most people. Includes beverage, coffee and other buttons.

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!

The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is not cleaning properly because the screening that keeps the bits of food out is disintegrated, and apparently, the part to fix it would cost over $300.00. I will never buy another GE product again.

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.

The dishwasher malfunctioned and flooded our home. The dishwasher continued to run even with the door open and the display showing “leak detected”. We had started it before we left the house and it had been running for about 20 minutes when we left. When we came home hours later, hot water was still being produced by the dishwasher and had flooded our kitchen and basement. We could not stop the dishwasher with buttons at that point and had turn off electrical and water supply to it. The absolute worst part is they will not replace or refund it even though it’s less than six months old. They are only offering to service it and expect me to continue using it.

This GE dishwasher is not designed to last. The exterior outlook is unfortunately poor. It is not water conservative, makes noise during the cycle, does not dry dishes very well which inevitably means a poor conductor of heat. I will not buy anything like this product again! I wish I can get something that is economical and energy efficient this time around. I have spent unnecessary amount of monies trying to get a good dishwasher that can serve the purpose over the years and still cannot get one. You guys need to do the needful by manufacturing good products that consumers like me can depend on. It is high time I get my moneys worth!

Ive had my GE dishwasher for about 20 years. Any appliance that lasts that long deserves praise. It does make some noise but thats to be expected. Drying time is efficient and dishware and glassware come out spotless.

We lost our old refrigerator to a lightning strike and had to get a new one ASAP, and it had to be counter depth, a great ice maker, side by side, and not be a SS finish. My wife and I hated our old SS one but liked everything else on the old unit so we went looking for a new one that met these requirements. What a chore, this was not an easy unit to find as most everything now has a bottom type freezer. This was defiantly out of the question.

First Profile microwave/oven caught on fire. Was replaced. Front panel on Profile refrigerator not reacting to touch. Repairman said that this model had problems. Fixed it - cost over $100.00. Dishwasher (Profile series) not worth the cost of heating the water to run it. Cleaned dishes by hand. Stove top died - not reacting to touch. $90.00 for repairman to visit us, and another $60.00 to tell us what was wrong. A lot of money for inferior products.

I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.

Looks great after 7 years, still works good. Could use larger drawers and the soap dispenser hasnt opened a few times. After 5 years of use weve had to rerun the to clean the dishes.

I purchased a stainless steel GE dishwasher for $508.68 since I remodeled my kitchen October 2016, I contacted GE in March 2017 because the stainless steel on the dishwasher door started to have rust spots, they sent a technician to look at it, they told me that they cannot replace it because the aesthetic warranty is only good for 30 days. They authorized the technician to replace the door, however I have the same issue with the new door, and also the dishwasher stopped working. I contacted them again. The technician was able to fix the dishwasher, but as far as the stains on the door they told me thats an aesthetic issue. They cant do anything about it. I called the consumer relations department. I spoke with CIARA GE case # **. They offered me a small discount and I have to come up with $400.00 to buy a new dishwasher.I feel that a good business should always stand behind its products. The dishwasher obviously is defective, they sold me an appliance that supposed to be stainless steel but its something else, the right thing for GE to do is to exchange the defective product for the right one. I am very frustrated that in less than a year I have to spend over $900.00 for a dishwasher. I am great customer for GE, I remodeled my kitchen, I purchased a GE refrigerator, cooktop, oven, kitchen hood, microwave and dishwasher, I think I deserve better than a small discount for a defective product.

I spoke to someone in the customer relations department after contacting GE cares. Our GE refrigerator purchased 16 months ago had malfunctioned. Within minutes of explaining the problem GE located my file in their system. They immediately extended the manufacturer warranty as a courtesy. I didn’t have an extended warranty but GE arranged to have the service technician come to my house to repair, what he discovered was a broken fan, in less than 24 hours at no cost. While the likelihood of a fairly new appliance needing repair is rare, the service technician did explain that repairs needed with GE appliances does keep him very busy. I am thankful for their CARE and saving my Thanksgiving turkey!

I loaded and ran the GE Profile dishwasher in the evening. Later that evening, putrid odor of undetermined origin was noted in the house. I searched throughout house to find the cause, but it was not located. The next morning, the dishwasher was found to be extremely hot on the outer surface (door) and countertop. The heated dry light was on along with the start button, which would not reset or turn off. The unit had to be disconnected by turning the electrical breaker off. All contents were either melted or had a strange brown film, along with broken tines and melted silverware rack in the dishwasher. Even the water dispenser in the bottom of the dishwasher was melted or broken. A GE service representative was called and his report stated: Unit was left on for too long and heat caused excessive damage to the product. Due to excessive damage, unit is non-repairable. He shared with me he had never seen this much damage done to a dishwasher. I spoke to GE consumer advocates twice and their solution is to provide me a discounted price on a new appliance and the email address for formal complaints. When I inquired about if there had been resolution to the cause of this problem because I wanted to make a formal complaint, I was told there is not a safety issue with the heating unit. I then spoke to a GE resource person in recall and she shared with me that it is a known issue of overheating and destroying contents, but it has not caused a fire. Igniting a fire is a justification for a recall - can we not be proactive? This department is working with me and ensured that in newer models this potential hazard does not exist. But other consumers who have purchased in this model (PDW9280N20SS) should be aware of the potential fire hazard. Everything was very hot inside and out. Consequences: the 3-year-old dishwasher (that I use about once per week) was totally ruined and I inhaled potentially toxic fumes for over 8 hours.

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwaves plug. The toaster was fine so its not the plug. A repairman at his business location said its probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.

GE had recalls on models 8500 and 8700 due to the motor catching fire but not my 8600 which is right in between. So besides it being the worst working dishwasher weve owned by not even cleaning well, the unit catches fire and almost burns my house down and GE wants to give me a credit toward buying another fire trap as opposed to replacing it because its 5 years old. I expect appliances to last more than 5 years and not catch on fire. No more GEs for me!

Touch pad on GE CAFE over the range microwave started failing within first 2-3 years. Now, 6 years later, it has completed failed. Repair part alone (not including service call) is almost $550.00. Pure junk...made in MALAYSIA!