I purchased a GE microwave from Best Buy about a year ago. Every time I wipe it clean, white paint chips come off the inside. This cannot be safe for me or my children. I did contact the company and they were of no help at all. They said that because I heat up liquids in the microwave, this will happen. Duh! I would not recommend purchasing a GE product of any kind (oven, fridge, etc). Their customer service is awful and their products do not last.

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.

June 18, 2018 GE Spacesaver Microwave in use when there was a loud pop, heavy smoke boiled out of the unit and strong smells of wires burning was noted. On fixed income now what do I do? Understand my microwave has been reviewed by ConsumerAffairs for the same issue in the past. Whatever became of their investigation?

I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.

Its been a decent dishwasher. Usually residue left on something. Even with rinsing. And weve tried all brands of detergent. Rinse, China, speed cycle, normal, pots/pans and anti-bacteria cycles. 9 hour delay and extra hot wash and heat dry settings. It works for our family. A load every 2 days or so. Its almond/bone colour. The hoses are flimsy. They seem like they could leak at any moment. Not sure Id buy another GE.

I purchased a General Electric model peb7226df1ww in 2013. It lasted two years, then failed. I replaced it and two years later the replacement failed. At least GE microwaves are reliable in that aspect. You can count on them to fail. I am convinced GE installs a delayed kill switch on their microwaves to help their revenue stream. This was the last GE appliance I will ever purchase.

Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.

GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL condo. We visit there periodically, dont rent out. We have used this dishwasher probably 50 times since buying. It never wash dishes well, leaving residue and we do clean them first. Now it doesnt drain; seems like pump not working. Its only five years old and hardly used. Its not worth having a repairman for labor and cost of parts. Very disappointed with GE product and wont buy another one.

I own a GE over the stove Microwave that spontaneously turned on while I was sleeping. Once the unit was running for a bit, it caught on fire. It melted thru the glass plate before I woke up and was able to remove power from the unit and stop the fire. To GEs credit, they did send a tech out to our place. The tech never did anything to find out what caused the problem. Instead he was just looking to see if the unit was salvageable. He condemned the unit, and GEs solution was a $25 rebate on the next one of their products I would purchase.The liability GE would have been up for if I were not home would have been astronomical. This appliance put my property and the life of my family and neighbors in danger. GEs inaction on this problem shows that they have no concern for the safety of the consumers that use their products. The HR response has been appalling.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

I purchased a GE Smart water heater and installed in October 2004. I have not had any issue or problem. 50 gallon natural gas unit for 5 people. 40,000 BTU I am looking to replace before there is a problem and will certainly look at GE again, but these more recent reviews are a concern. The trouble is, these websites attract those who are dissatisfied and may give a biased view of a product.

My dishwasher is doing the same thing as the recalled models. The GE Cafe model is not included in the recall. The dishwasher front, which is stainless steel, becomes so hot it burns to the touch and stays that way for hours. Burning smell in the kitchen! Cafe models need to be added to the recall!

I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.

We first noticed a problem with our two-year old dishwasher when the lower spray arm broke. Soon after, the door seals started to leak, and we noticed the seal at the bottom of the door had completely degraded becoming brittle and breaking off. Our warranty had expired, but I contacted Mabe. They agreed to replace the parts free of charge, which amounted to approximately $300. I expressed concern that the dishwasher may have been overheating, causing the above problems, but this wasnt given credence as the technician didnt speculate in his report on the cause of the damage.Within the next month, we had a massive water leak. Upon inspection, the dishwasher showed signs of extreme heat. The sound insulation had bubbled and melted off much of the exterior of the tub. The electrical supply cord had a scorch mark. Once again, Mabe was notified. After much negotiation, they agreed to refund the price of the dishwasher. Initially, they had offered a certificate valued at 50% of the cost of our dishwasher towards the purchase of another GE dishwasher. This offer was declined as we wont have another GE dishwasher in our home unless were convinced theres no fire hazard.There are significant repairs required to our home due to water damage but we consider ourselves lucky to have avoided a fire. GE has had problems with their dishwashers in the past which resulted in a massive recall. Its time for them to acknowledge that there is a problem with the Cafe line and take measures to rectify the problem before someone is injured.

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.

We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, washes better, takes longer, but it doesnt really matter. I use Quantum tablets and everything is always clean when we are done.

Ive had my GE dishwasher for about 20 years. Any appliance that lasts that long deserves praise. It does make some noise but thats to be expected. Drying time is efficient and dishware and glassware come out spotless.

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

Not only does this dishwasher do a lousy job of cleaning dishes, I have just found out it allows dirt to collect under the door flange==lots of dirt! There isnt enough hot water to clean this out. Very gross--do not buy.

I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.

I purchased this GE dishwasher May 2015 through Amazon. Immediately after installation I was having trouble where it kept beeping when I went to wash dishes. A repairman came out and said there was a recall on the control panel and he replaced - no charge. In July 2017 this dishwasher flooded onto my laminate floor. I found it in the morning when I woke up. An appliance repairman came out. Did not know why it flooded. No charge this time, but he made a few adjustments and it seemed fine. Then the bottom sprayer arm broke. The heat shields fell off and the arm melted. I had that replaced.Then the washer would not dry - no matter what I did. Repairman came out. He did not have access to the GE computer program but made some suggestions. No charge. Dishwasher seemed to dry better for two weeks. Then in August it flooded again. A repairman came out. Ran the dishwasher, but it did not flood, so he did not know what the problem was. This time charged me $60 and said call if it floods again. Obviously I am afraid to run the dishwasher at night or when I am away in case it floods again. Plus the dishwasher is not drying completely.I have contacted GE. Their response is: Normally we dont do this because your warranty has expired already; however, I have a bit of a soft spot and think some extra consideration is due. I did a lot of research and came up with a couple options to help you out: I realize this is not ideal but we can extend to you our discount into any new model if you find its not cost effective to repair. I found the 2017 comparable model for you. Really??? I dont want another GE. I want a refund as this is a piece of junk. Plus this kind person said it would only cost me $484 and I will have another warranty.

We have a 2017 GE profile built on microwave. The microwave started shooting fire inside the microwave a year ago. GE fixed it. Last week the microwave started shootings fire inside the microwave again. This time it was much worse. The GE technician told me it was not fixable. I called GE customer relations and was told too bad because it’s not under warranty anymore. They offered a minimal discount on a new similar model. The attitudes of the customer care representative and supervisor took me by surprise. They were curt and told me, Guess you should have gotten the extended warranty. When it comes time to replace my kitchen there will not be any GE products in it. GE does not stand behind their products. The tech told me there are issues with the profile microwave and he felt they would replace it. They did not replace it and were rude. I have been a loyal GE customer. Not anymore.

GE is a proven brand and its quality for reliability. When I was shopping for one I went with a known brand. Planning to upgrade my kitchen and will be shopping for a countertop microwave. The over-the-range microwave has stood up 15 years of use. Happy with purchase and performance. Will purchase GE brands in the future.

Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

Needed to replace handle. Silver covering started to peel and actually got a splinter. Cheap plastic underneath covering. Called GE and while they did send out a replacement, I had to pay to have it installed. Instructions on internet were not helpful! Bill to replace was $142. Ouch. GE rep said they did not have prior complaints. I later Googled it and saw 1000 complaints!!!

I have a GE Triton. We started a load of dishes before going to bed. When we woke up in the morning there was a terrible burning plastic smell. The dishwasher was stuck on, and ran all night. It wouldnt turn off, so we unplugged it. We are lucky that it didnt catch the house on fire. NEVER go to sleep with your dishwasher running. All the stuff you see at the bottom is plastic that dripped down. It melted the bottom of the silverware rack, and some silverware fell down to the bottom where the plastic handles of the knife handles melted. There is brown residue, so I think it did start to catch fire. Thank goodness we woke up early.

We have enjoyed this dishwasher for over 25 years. Over 25 years ago my husband gave me a portable dishwasher for Christmas. About 15 years ago we turned it into a built in. It doesnt look great, some rust and lost 2 of the prongs but it is still doing a great job.

Ive had my microwave for 12 years. Ive never had any problems with the microwave since its purchase and very pleased. I dont plan on replacing until the microwave would stop operating or not pleasing in the kitchen.

I owned a previous GE dishwasher 4 years ago and would give it excellent ratings. I bought a newer top of the line version when I purchased a new home. It simply fails to clean dishes. Wet food that any dishwasher would remove, remained on the dishes. The drying cycle never dried the dishes. We have to hand wash the dishes now and have stopped using the dishwasher after 3 days of ownership because of health hazard. I called Lowes about this within days of the install. Lowes sent out the installer who claimed the machine was installed properly. Then Lowes scheduled a GE repairman to come to the home. We waited all day for him to arrive for a morning appointment. He never came. Lowes stepped up and is replacing the dishwasher with a non-GE product. I would not touch a GE product again given the lack of service and commitment to their product. I feel confident with Lowes, but not with GE - their ethics from engineering, manufacturing and servicing are very suspect with us.

It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.

Just two years old, the interior paint in my GE Microwave JES1072SHSS started to peel. I called customer service, then emailed, learned that the paint peeling posed no health problem, then, as a gesture of goodwill, given a $75 rebate. I foolishly bought yet the same microwave today (and will return it) as I read here on this site: not only is it unsafe to use a microwave with peeling paint, GE had a class action suit over this very issue and never took responsibility for the health risks to loyal consumers. So it gets returned this week. But PLEASE BEWARE. Gosh, I really bought the goodwill - hook, line and sinker! Then I read all the complaints here - about peeling paint.

I bought GE OTR microwave in December. It is exactly one month old now. My model no. is: 9195SVC. It looks good, but I find the fan very noisy, even when it is at low. My range hood which we had in the kitchen prior to this microwave was very quiet at low and only a bit noisy at high. I do not know if the noise is because I have steel exhaust pipes vented out. Rest is O.K. but given that others have reported problems in 1-2 months, I am still nervous.I bought this product at Sears with an extended warranty, which is some relief. However, when I was shopping for this at Home Depot, the salesperson told me these microwaves last only 4-5 years. One good thing about Sears extended warranty is that if it is not used over the five years, they refund the warranty payment (with taxes) in the form of a gift card and they were also cheaper than Home Depot.

I bought GE dishwasher model #GDF570SGJOCC from a local appliance dealer in April, 2017. The machine cost about $600, and $150 to install. Today I learned the circuit board is caput and it will cost $600 to replace it. I will never again buy a GE product-- 2 years of service and it needs to be replaced.

I bought this replacement dishwasher based on its energy efficiency rating and recommendation of the salesman. Worst dishwasher I have ever had by far (in 27 years)! Salesman didnt know it doesnt have a water heater. It worked so poorly I had a company repairman to look at the dishwasher within a week of delivery. He recommended we run the sink water until boiling before turning it on, always use normal power, steam and boost settings. The cutlery is still often dirty - you have to scrub all food off the cutlery and rinse until clean before putting it into the dishwasher. A year later, the dishwasher is not nearly as quiet and a cycle takes 4 hours. Because of the design, this machine loads quite a bit less than my old dishwasher. Overall, I am sure this dishwasher uses way more energy and I use more cycles per week. I wouldnt take this dishwasher if they were giving them away for free!

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

Update 4/14. GE finally conceded that the dishwasher is indeed broken last week, and set up a replacement unit to be delivered and installed. The company that delivered the new unit would not install it of course...why would they? So, we had to hire another place to install it. GE is supposed to reimburse us for the extra installation expense. Im glad it is finally resolved, but man, oh man...what a headache.

Installed by builder of home. Mid level SS model, very quiet. Does not dry dishes completely. LED lights on control panel remain on indicating cycle even when finished.

My GE Washing machine did everything it was supposed to do, especially in cleaning clothes and very few if any machine problems and they last years and years, mine was 15 years old. It kept surprising me because it ran so smoothly, truly cleaned my clothes and ran forever. The Dryer couldn't keep up with my old washer, had to buy a newer more expensive machine that couldn't dry at 8 years old. I loved my reliable GE washer.

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.

I purchased a dishwasher and it doesnt dry the dishes. It leaves the dishwasher and the dishes wet. I was told they have a fix. However, nothing has been done. If you want wet dishes, dont buy. They told me to raise my water temperature on my hot water tank and to run my sink water until it goes hot. They told me to buy Rinse Aid. Well, I did it all and it still doesnt dry. This is an energy saver appliance. Ha, ha, its because they are saving energy at our expense.

Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.

Bought a GE dishwasher that a service bulletin was generated by GE on a fault in their manufacturing. DD03-16 for reference. The door does not stay shut and continues to open. GE customer service suggested replacing hinges and brackets on the door. So I ordered the parts and changed them. It did not work. I called them back and they suggested purchasing and replacing additional parts. I called a local 3rd party and they provided the service bulletin and said that this is a problem in the design of these models. GE will not repair the problem. The cost has been shifted to me or they suggest buying a new dishwasher for only $150 over retail. They are hiding behind a warranty that expired, but the problem started at time zero when it was made. This is garbage and I have been without a working unit and continuing to argue with them over the repair or replacement cost. Call if you have this problem because they have identified it and have a solution that they will not tell you about.

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.

Ive had a GE Dishwasher for over 6 years and it works great. The issue is every 2 years or so, the plastic over the metal rods that make up the plate racks wear away and rust the underlying metal. The first time GE charged me about 200.00 for the racks, where the dishwasher only cost 250.00. The second time they replaced for free and now this third time, GE is being absolutely absurd not replacing these racks. My concern for mine is the health issues arising from having rusted parts in the washer. I believe this to be a manufacturers defect and could be happening in 1000s of these dishwashers. Metal should not go into water!!! GE should gladly replace my racks but theyre giving me a major problem, like take our offer or dont bother us. Please see the attached pictures and hopefully this doesnt happen to your dishwashers.

Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.

We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home. It was fortunate that we were home and in the next room, or our house could have burned down.The dishwasher cannot be repaired. I will contact GE to see what, if anything they will do to compensate me, but I am not optimistic. I will never buy GL products again. I thought by buying top of the line products from a well-known manufacturer, I would have a quality product. I was totally wrong. Sometimes, you dont get what you pay for.

GE above stove microwave (DVM1850DM1BB) stopped working and went completely dead after 1 year. Purchased a second GE microwave because it easily fit into the existing space. Sure enough, the second microwave stopped working and went complete dead a little over a year. I have always heard bad things about GE products, now I can confirm those negative comments about GE products are true.

We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; its a GE Profile and we take excellent care of our appliances.

JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I cooked a potato or frozen meal it would sound like it was going to explode. Condensation drips down behind my stove and the window and door to it get all steamed up. The fan clears the door & window but is very loud and intrusive even on low. Besides that I have never needed to use a fan when I use the microwave. GE repair came and said there was nothing wrong with it. But after thinking about it, came back the next day and took it apart. The tech called GE engineers and described to their amazement the way the inside was made. They said no way. So the tech took pictures and emailed them to GE. They reviewed it and said thats the way it is. I wouldnt stand for that and called them again and told them that the bottom of the micro gets scalding hot. At that they changed it out.... for another one with the same problem. The wall behind the stove is getting ruined from vapor dripping and all the same problems exist. They will be coming again and I am going to insist they take back their junker and let me buy a safe microwave of another brand even though my other appliances match. I am sorry now that I bought my GE stove and refrigerator now because they match the micro.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!

GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 25, I was heating water and the microwave started smoking and then failed. The entire apartment was filled with chemical smelling smoke. I have a parrot and had to get her out immediately as this type of smoke is highly toxic. I had to keep her out all night long.

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

My dishwasher is a little over 3 months old. Sure its quiet. But I use the heat dry always, but it doesnt dry the top bottom or side walls and it stinks and a lot of food is sitting on the strainer and stinks. I have owned a GE dishwasher for over 25 Years and have never had one that was not completely dry at end of cycle. I have to hand dry my silverware. My Model Number is GDF510PSD4SS Serial number is FF736760B. I want a full refund and take back this reject. I will buy something else, I assure you it will not be a GE Product. Sign me, thoroughly disgusted with this Ge product.

Updated on 12/30/2018: Again had GE up, said it was not the pump as they stated. Hired a plumber as they requested, pipe not blocked. Changed connections and now the machine has no power. Again have to call for repair. I am sure they will have to order a part or tell me to call an electrician. I am so done. Please beware. Do not buy. Still not been able to use my dishwasher going on 4 weeks and brand new.Original Review: Purchased from Home Depot. I have had it for only one month used 4 times. The water did not drain. Called GE Repair. Guy came down, couldn’t figure out what was going on, said it must be the pump or it could be blocked. He went downstairs, could not find the pipe. Been there since 69...said he is going to order part. Waited 1 week. Then he calls me an hour before he was to be here. Mind you I took off work to be there. He said, “Did you have plumber to come in to see if there is a blockage and he needs to show you where the connection is?” Are you kidding me. I told him I am handicapped and having company for Christmas and I need it. He said he can’t come until I hire a plumber as he can’t find the dishwasher connections. Are you kidding?I said, “Can you come and install the pump and if it doesn’t drain then I will call the plumber.” He said no as he can’t find the connection...I am going to put 150 to have a plumber come when I know it’s the pump not a blockage to have the plumber show me where the dishwasher is connected because the idiot can’t figure it out. I said I need it for Christmas. Nobody working until next Wednesday. Do not get a GE. Poor customer service and to break down a few weeks after purchasing is unacceptable. I had A Bosch for 6 years, never a problem. Plus the lower rack tracks already fell apart. I live by myself and does not get much use. I read the reviews and should have known. The only reason I purchased I needed the bisque color. BUYER BEWARE.

In 2008, after waiting 30 years, we remodeled our kitchen using both a GE Range & GE OTR Microwave, model # JVM1850. Last week, it started making a loud noise when started and wont heat. From reading online it sounds like the magnetron went. Everything else, fan, turntable, lights inside and outside work, but wont heat. I called in for service to find that it would cost $89.95 to have them come out to diagnose it. Also read that a magnatron is between $150 - $200, and used to be warranted for 5 yrs. New GE microwaves only carry a 1 year total warranty. So they know they are supplying junk to us. Had to just bite the bullet and replace it. People cant afford for appliances to only last this long, at the price they are charging. I am not only upset at having to spend another $450 only 6 1/2 years later to replace a microwave that was lightly used, but GE has chosen to change the look as well, so it no longer will match the range it sits above. When I was remodeling, I read so much about matching appliances... not matched anymore. Totally disgusted.

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.

My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!

The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purchased it in November of 2015, brand new from Home Depot. It was not installed until April 2016. So less than 2 years after installation it malfunctioned. (The unit brand new only has a 1 year warranty). The parts the tech replaced have a 5 year warranty. That demonstrates to me that GE does not have a lot of faith in their appliances. Aside from that I paid $375 for the repair, thats almost the price of a new microwave. But I paid since it made more sense to have a 5 year warranty on the parts instead of a 1 year with a brand new unit. I WILL NOT be buying GE products in the future due to this product defect.

I would not buy G.E. ever again! I remodeled our kitchen and have had more trouble with all the Appliances! They were all G.E. Frig, Microwave, Dishwasher and Stove and cooktop! Had to be serviced, all of them the first month!

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 good will certificate. What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.

I was very impressed by the look of the GE over-the-range microwave oven but my impressed state faded not too long after I began using the oven. My typical usage ranges from heating something for 20 seconds to soups for three to four minutes. Within the first month of purchase, the paint on the floor of the oven was peeling off, exposing the metal color. I was only wiping/drying out the oven with a soft cloth, never using an abrasive product or cloth, so the peeling paint was only due to moisture. I have now owned the oven for just over 14 months and not only is the floor nearly completely devoid of the white painted surface but I just had a quick fire when thawing frozen onion chips for 10 seconds. My previous, much less expensive microwave lasted nearly 7 years, so its a shame that a supposedly better model cannot match the longevity of the GE model. Looks aside, I would not recommend a GE microwave oven to anyone looking for a new or replacement microwave.

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

I am very satisfied with my GE microwave. It has more features than other models. The price was reasonable and just the right size for my family. Its quality is way above the other brands that I have owned.

Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.

This dryer replaced an eight year old Frigidaire Gallery Series. The new GE dryer is drying clothes much quicker. I have read some reviews complaining of the buzzer, but it is a nice feature to know when the cycle is about to complete. The nice thing about this dryer is that it has the right amount of dial drying features needed without a bunch of electronics that can typically cost a big service call if gone bad. Also the bottom rear of the dryer allowed enough room for the exhaust to go either left or right behind the dryer with it still sitting close to the back wall. I was lucky to find this as an open box item returned to the store because it was not a gas dryer for the first buyer. Photo shows exhaust located to outside wall.

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.

My GE dishwasher was installed the first week of October, 2019. After 3 loads, the unit was no longer functioning properly. I called GE to set up a service appointment to get them to come look at the dishwasher. It ended up taking 3 different technicians, ordering 3 different parts, at 3 different appointments before the problem was fixed (or so I thought). By the time I was able to use my dishwasher again, it was already the end of December and my 30 day return window expired. It is now mid January and I am already having the same problem as before and having to go through the whole process again. Because the year warranty is only for repairs, they will not just replace the unit, and instead I will have to continue dealing with this nightmare. Obviously, I will just be replacing my unit on my own after this.... And it will not be with GE!

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.

Periodically my GE Profile Dishwasher will not clean well. On every occasion it is due to clogging of spray ports on the upper and/or lower spray arms. Removing the blockages is nigh-on impossible as it is often not possible to extract the blockage from the outside and its not at all possible to flush the blockage back down the arm to extract it at the centre. All that is required is a bit of forethought and the creation of some access to the arm. I was frankly surprised to not be able to find a replacement arm as the suggested solution to this problem, the additional part revenue being part of GEs the business model. There are a number of other design issues with the assembly at the bottom that make me think it was done by an intern and nobody checked her work at the end of summer break before it went into production.

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

In 2008 I redid the entire kitchen and purchased all GE Profile stainless steel appliances thinking I was purchasing quality items. Well, it didnt take long before the dishwasher broke but it was fixed for free by GE under a recall. However, now the refrigerator has begun to leak under the right corner of the ice/water dispenser located on exterior of freezer door and the microwave touchpad has also failed as I need to press below the actual keys for it to work half the time. When I spoke with GE customer service they basically told me there was nothing they could do with the refrigerator, I would have to call a repairman and have it looked at or pay their $100 diagnosis fee.The microwave they told me had issues with that particular touchpad and had it broken within first 5 years they would have repaired it for free under their recall program. But since its 7 1/2 years old I would have to buy the touchpad which normally only lasts for 6 months to 1 year or buy a new GE microwave and they would offer a rebate. Im so unhappy with their customer service and poor reliability of their products that Ive passed on each offer as I dont want to contribute another penny to a company that in my opinion is unethical and has horrible reliability. 3 out of 4 of my fancy GE Profile stainless appliances have broken! Thats a 75% failure rate! No thanks, Ill buy elsewhere. No wonder they cant sell their appliance business and why the stock hasnt moved in years... Wake Up GE, do whats right for your customers!

I called the toll free number because of the concern I am having with your microwave, the paint is coming off the inside. So my concern is first why would it be coming off, is it a defect in the product or does it just happen? The person was helpful and seemed as if it was to be concerning. WELL IT IS to me. Could it make us sick, do I need to put it in the trash or what? Thanks for not helping me and not being concerned, but I am sure if it was you or family you would have had a different story to tell.

Called out GE service tech to diagnose my dishwasher which was not draining after the wash cycle ended. Was told it was the control board and it would be best to buy a new dishwasher. Purchased a control board online (was a GE original part for a lot less than the GE price) but it did not solve the problem. After researching the problem online, I found out that it could be the drain valve. Sure enough, bought one for $14, installed it myself and the dishwasher works like new. Called GE Service to try and get a refund for the service visit ($89), was told that I had 30 days to have the tech come back out at no charge. Tech never advised me of this policy and GE will not refund my money.

I had trouble from the beginning; the dishes came out hazy. When I called GE, they said to use the recommended detergent; I did. The dishes came out hazy and smelled like detergent. They messed around long enough with that and getting someone out to fix the controls, which did not work properly, until enough time lapsed and I could not get a refund. The dishwasher turned itself on after a power outage. It was not running when the power went out and was running non-stop for God knows how long before it was noticed. This happened at Thanksgiving time, and they had service out at 6 weeks so I had to do Thanksgiving dishes by hand. After that, they postponed for another 2 weeks. I got a replacement dishwasher, thanks to the Home Depot Manager. The dishes come out stinky and hazy; sometimes, there is visible soap residue on the glassware. I even ran the dishes through a second no detergent cycle and still had residue on the dishes. The controls do not work. We have to turn the power on and close the door 3 or 4 times before it will come on. We are afraid to leave the circuit breaker on when we leave as we are unsure if it will start on its own like the first one did. It is also the worst designed layout for loading any dishes. This is totally unacceptable as soap residue causes intestinal difficulties, and you should not have to be afraid that your dishwasher will take on a life of its own and start. I highly recommend you do not waste your money on this dishwasher. GE has extremely poor customer support. Home Depot support was great. This makes two GE Profile Dishwasher in less than a year and two strike outs. They will not get the chance for a third out. We are getting a KitchenAid.

First, I want to acknowledge that I misplaced my receipt due to a move, 8 storage units and 4 houses. But...I did register my new, never before installed dishwasher when it was installed October 2020. After install I ran it empty to test/clean it. IT LEAKED. I called GE to schedule repair. I was told it was manufactured in 2018 (another said 2019) and it was not under warranty. I explained I purchased it only a few months before and installation was delayed due to my contractors. They said I would have to pay for labor but the parts were covered under warranty. I didnt like it but agreed because I couldnt find the receipt (from a big box store).Local repair people came, after 2 more calls, 3 weeks later and fixed the leak. They did not run or check if anything else was wrong with the dishwasher. I began using it and quickly realized that it did not get the dishes clean. It does not heat the water, it does not dry, it cant possibly sanitize without heat and kitchen installer said it was missing the kick plate. Geez!! And this is just the things I know!! I have called 4 times now to schedule a service repair, each time having to explained the whole thing, sit on hold, ask to speak to a supervisor, be transferred to customer service and 4 times I have been DISCONNECTED!! I bought all GE appliances so they would match but I would give anything if I didnt have to deal with GE again!! Unfortunately, I will have to call again Monday or buy a different brand. Save yourself and buy another brand!!! Wish I could submit a picture.

I have had the GE Profile for approximately 8 years with no Issues. I learn something new it will do every now and then I had no idea was possible. I stillHave not conquered the convection baking and that is my fault. I need to use it more often since it wouldn’t heat up kitchen like the range does especially these hot summer days in Texas.

I thought there were food particles between the glass plate and the ring. When I took out the plate, I saw that the paint had bubbled and was peeling off the bottom of the microwave. Extremely unhappy with this. Ive had hand-me-down off brand microwaves that lasted much long than this GE and with NO PROBLEMS until they just rolled over and died. I have all GE appliances in my kitchen and have to say that Ill never buy GE again. Electric stove is a problem, dishwasher a problem. Refrigerator was a problem (when it was new! it was fixed and thankfully is still running well).

We have had our GE Advantium for 4+ years and the paint has started to peel off the inside of the door. We have an extended warranty with Home Depot but they deem this a cosmetic issue which is not covered. The cost to replace the door (part only) is about $260. Not sure self-painting is safe. I read here that we are not alone in GE microwave paint peeling off inside their microwaves, in general. Has there been any recall or calls action against them for this shoddy product? We love having this microwave/oven but feel like we got hosed by GE and Home Depot.

The brand performs wonderful. We enjoying. Also, has great features for cost. We have done several items in it and all come out great. Have not had any issues at all. I would recommend this brand and model. I would purchase similar item again.

We purchased our Adora over-the-stove microwave oven from Home Depot. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Well now, 3 years later, this exclusive models glass fogs up when we use it. There are only 2 of us living at home. We use it maybe 4 or 5 times a day. A microwaves typical lifetime is 9 to 10 years. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Our dog had a heart attack and died the first day we operated it. No he didnt. We dont even have a dog. But you get the picture.

I had a problem with my GE Profile Dishwasher that I had for several years and I had it on factory warranty. However, the last time they came to repair, they did not have parts available to fix anymore. So, they recommended new one. I worked with Consumer dept and made arrangements to replace with one they recommended at $500+. After several efforts to get it delivered, it was and we began using. It is not a Profile like my old one and it does not have the additional washing, rinsing and drying cycles as the Profile. It is a flat out bottom line washer. No, sani clean etc.. We have used the machine about 4 times and each time we have to rewash several of the dishes and especially the silverware. This is the most disgusting piece of equipment I have ever used. My home is loaded with GE products from years ago, mostly the Profile series and I have been delighted with the products and service. This machine is a disaster. I cannot believe that GE has this on the market or maybe this is a machine they use to satisfy customers who may threaten to use someone elses. It was not free, as I say it cost over $500. The stores and onlines advertise better machines on sale for less. I have GE stock which I will sell. They are going down on Quality. Consequences: Stuck with poor machine that does not do job that I paid good money for. Really, GE, get yourself together. Product Model:GDF510PSD1SS.

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

We purchased a new home in 2014 with all new GE appliances. The dishwasher has never cleaned the dishes. I have to wash the dishes before I load them in the dishwasher. I might as well use the dishwasher as a drying rack. We had a service person come out before the warranty expired. We have used all of the proper cleaning recommendations and setting per the service person. Not even 2 years later, the dishwasher started leaking and ruining our hardwoods. The dishwasher was quiet but then started making a horrible noise and a burning smell emanated when door was opened. Unfortunately all of our kitchen appliances are GE. If we replace any of the appliances, they will not be GE. I will also be getting in touch with the builder of our home to let them know that GE appliances are not reliable. GE needs to recall this dishwasher.

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.

My dishwasher does an excellent job - its a bit slow, but it gets the job done reliably. It is probably slow only because its old and somewhat tired...It does a great job cleaning off remains on dishes, which is not always the case. It doesnt fail me.

I had to place a new order for a trim kit for my new microwave oven since the original one did not fit. I was told it would be 5 days when I placed the order, then it was backordered for 5 days, then 7 more days and now 3 more days. When will I receive the product that I have paid for 3 weeks ago?

The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.

I bought a whole line of GE Monogram appliances for our home in late 2005. These appliances are not even seven years old and I have had the side-by-side fridge repaired several times with no true fix to the problem. They charged me to repair the tank in the fridge that the water line leads out from and into the freezer door. Another repair man said that was never the problem and that the seal on the freezer door is broken from inside the door (a common problem) and freezes up the water line, so no filtered water comes out. They wanted to charge me $800 for a new door with no guarantee that it won’t happen again!My cook-top downdraft has shorted out three times because of a faulty design issue. Water and moisture can get up under the switch, which shorts it out. There were three different repairs for the same issue. Last time the same service man repaired the problem and he was so careless. He got silicone all over the granite counters and switch, which he didnt check before leaving! I called him back to my house before he even got out of the neighborhood. Ultimately, he admitted he screwed up and ordered me yet another switch. Now, just today, my Monogram dishwasher started billowing black smoke. I called GE to find that the unit has been recalled for electrical shock and fires. They said I could have it repaired (if the service man deems it repairable) or it’s $400 towards a new unit. Is this company for real? How many consumers do they have to lose before they wake up? If I werent home my house could have burnt to the ground or, worse, one of our kids or us could have been severely hurt or worse. Do they not realize the liability they would have at that point if the worst would have happened? And they have two phone numbers and my address on file. Why on earth would they not contact me to tell me of the recall? Are they holding their breath and crossing their fingers that nothing too bad will happen? I have a Whirlpool fridge/freezer that is 18 years old and in my garage; nevertheless, it has never given me an ounce of trouble. I will never buy another GE appliance again and will tell anyone I know the same, including the several new home builders I work with. There are too many other companies out there that will back up their quality products. I have called into GE on my latest problems. And if I dont get satisfaction (i.e., brand new units), I have no issues contacting the attorney general. There are forms online that can be downloaded so a formal complaint can be filed. I urge anyone else to do the same.

We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.

I purchased a GDF520PGJ dishwasher from Home Depot and it still doesnt work. Home Depot has no return policy and G.E. has been unable to resolve. I have written to GE Appliances Consumer Relations for a replacement but pending another service call. Its unfortunate that there is no recourse with Home Depot as was advised that I need to work with GE for the first year warranty yet my dishwasher hasnt worked for the past month. Buyer beware.

We recently purchased our second dishwasher in 16+ years (the other one (a Kenmore) is still running fabulously but staying with the sale of our former home - however I am tempted to swap it out with this new one from GE). This beautiful inside and out dishwasher has a couple main flaws that has me wanting my old dishwasher back. The buttons on the front are super sensitive, causing it to come on countless times a day as we get items out of cabinet above. This is not something we thought about. Our old one had the controls on the front but they were under plastic that you pushed... not actual buttons like this one.The second issue is minor. The rack on the bottom is set up very wide on one side and our dinner plates are smaller than some and they do not sit firmly in between the tines. The spacing is great for larger plates or serving items but not for medium size plates. We use a lot of bowls so the other side with closer together tines is always full. Like I said just a minor flaw. Lastly, the unit puts off a high-pitched sound during certain parts of the cycle. It is not really loud but it is bothersome if we are still in the kitchen when it is running.

I had a blow up with my GE microwave which came with 2 metal racks. I used the rack once and the microwave flared up as if I had warmed something on aluminum foil. I removed the racks. The microwave is 2 years old. Last week I warmed a chocolate chip cookie on a paper plate for 10 seconds. Immediately the microwave flared up, the plastic bracket that the shelf rest on burned and melted. I was lucky no one was hurt or a fire resulted. GE came to inspect the microwave and offered to replace it for $258.80. I am arguing with GE. I want them to replace it free of charge. Their own technician tells customers to never use the metal shelves. I maintain that the design or brackets are faulty and GE should stand behind their products. This microwave was always used correctly. Do consumers have any rights at all?

I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.