First Profile microwave/oven caught on fire. Was replaced. Front panel on Profile refrigerator not reacting to touch. Repairman said that this model had problems. Fixed it - cost over $100.00. Dishwasher (Profile series) not worth the cost of heating the water to run it. Cleaned dishes by hand. Stove top died - not reacting to touch. $90.00 for repairman to visit us, and another $60.00 to tell us what was wrong. A lot of money for inferior products.

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It warms food quickly. Also, it cooks bacon really good. But the best feature is the steam cleaner that saves me time. It steams for about 2-3 minutes then all I do wipe the steam off and its clean.

My microwave also began peeling under the glass within a few years after we purchased it. I contacted GE and they claimed they never heard of that type of complaint before and there was no recall. I knew it could not be just my appliance that was doing this. It is peeling A LOT under the turning dish, but unfortunately I cant afford to buy another oven/micro appliance now. When I can IT WILL NOT BE A GE!!!

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!

The one thing I would change on this model is a top rack sprayer. The rack sizes are nice. The bottom rack holds pots and pans well, but top rack dishes need a good pre rinse before washing.

I purchased a new GE over the oven microwave to replace a 10-year old Spacemaker unit. After three weeks of use with no issues, the unit overheated excessively during a normal use. The heat was so intense that the pegs that hold the racks melted causing a severe burn on my sons thumb. I unplugged the unit fearing further injuries and/or fire. Are GE products manufactured poorly or did I get a lemon? Who knows? Anyone else have a similar issue? I am still waiting for GE to respond.

I bought the GE microwave from a GE dealer. We were very impressed that it is also a convection oven. It bakes, microwaves and even toasts bread. The oven had not disappointed us any way. I would recommend it to anyone in the market for a microwave.

Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!

GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly. Touch screen failure. TOUCH SCREEN does not function properly making it almost impossible to use the microwave. This Common Problem should be a RECALL.........

Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.

GE Dishwasher GDF520PGJBB - GE has the worst dish washer machines you can ever buy. In fact never buy a GE dishwasher in general. Maybe, GE makes good refrigerators but not dish washers. We bought this from Home Depot and after 6 months it collapsed: Pump broken, soap dispenser broken, panel doesnt work. We had before a Maytag and we used it for over 20 years without any issues. In addition, GE has the worst customer service you can imagine. They are robots, repeat the same thing with a very annoying tone, and are not able to solve a single issue. We were even harassed by GE manager Evan or Aven, useless man, from customer relation who enjoyed seeing how much frustrated we were. This was the only GE appliance we have in our house, and after this unpleasant experience with GE will NEVER buy any GE appliance, even if it was free. GE refused to fix our machine under the pretext that its not installed on Ply Wood. We didnt install the machine ourselves but professional technicians from Home Depot and they also refuse to put PlyWood under the machine as its not a requirement. They do it every day, but looks like GE have Lazy technicians.

GE over the range microwave Model hvm1750DM1 WW - It’s just about 2 years old. It started making a grinding noise, then quit. No more GE for me.

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.

The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said its safe. I dont believe it is. They told me to call repair. Im not satisfied.

Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.

I bought a GE dishwasher that has a plastic tub. The tub smells. I asked GE to replace it, they wont because they say it operates correctly. I cannot imagine why any manufacturer would use a product in a dishwasher that STINKS. The plastic even has a warning for California consumers, that its a cancer-causing substance. Im glad I dont live in California, so it will never cause cancer here....

The dishwasher is new and looks great. However the dishes are not getting clean. After washing with a 200+ minute wash cycle utensils are still dirty and food particles are left on plates and bowls. This is occurring even with a good rinse prior to placing them into the dishwasher. I clean out the food particles filter after every two loads, makes no difference. Also the water bottle jets are a nice idea but water bottles are too tall to fit even with the third rack removed. I am very displeased with my purchase. This was not an inexpensive model.

Just purchased a home with GE Appliances. Dishwasher suddenly wont start and showing 1H code. Nothing in the user manual that explains what this means. Called customer support. After they requested unnecessary personal information (like email address, physical address, etc.), I was finally able to ask what this code meant. She went straight to, We are unable to provide that information over the phone. We have to send one of our service technicians out to your home. She refused to tell me what the code meant, and instantly wanted to charge me for tech visit. I hung up. Then I googled it, and found out right away that it meant the start was paused/delayed for 1 hour. I had hit the delay button by mistake. This was not specified in the manual under Delay Start, nor was customer support trained or willing to provide the answer to such a simple question. GE Support is just a Scam.

I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

My GE Profile dishwasher is now 4 years old and Ive put up with it not cleaning well. For the last 3 years, I get a cloudy gray film over the dishes and finally figured out what is happening!! There is a gray rubber/plastic border around the bottom screen piece that has all the holes in it and covers most of the bottom of the dishwasher. I gently scraped with my finger and lo and behold its like gray putty!! So, the whole border of this gray rubber/plastic is disintegrating!! I had a 4 year warranty from Sears and they sent out a repairman. He is just going to order that whole screen part and replace it. He scraped the rubber and it came off for him too!! He said he never saw that before. He said it is probably the fault of my detergent which comes from health food stores and NOT the Cascade that they promote. Anyway, now I know where the gray film is coming from... Weve probably been consuming this for 4 years, a little at a time (NOT GOOD)!!! Im not thrilled with Cascade either!! Probably my LAST GE product to buy!!

I will NEVER buy another GE product. They were not helpful over the phone when I explained to them about the paint peeling on the inside of my microwave. Its only 4 years old & should not be doing this.

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopped working. Lights are on, but when we hit the start button we hear a small pop and nothing else. The clock does work counting down but nothing else. I happen to love this microwave, it was a gift for my wife. It now no longer works and cannot afford a new one. Option 1: replace parts myself for 150.00. Option 2: call a technician for 200.00 plus parts or option 3: do without. Option 4: wait to afford a new one. I guess all things grow old but we should have enough history on these items to post a life span. Well a story like this usually falls on deaf ears but if someone is reading, make the suggestion on the life span or make the parts affordable. Thank you.

Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I purchased at Home Depot in Denver. Also purchased a 5 Year Extended Warranty that I assumed was through GEs Extended Warranty Opportunity. The dishwasher suddenly began leaking and ruined our hardwood floors (I know, wood floors in kitchen not good; tell that to the builder). I called GEs customer care number and basically talked to a scripted robot. You dont have a warranty through GE, its a third-part insurer such as Assurant, I was told. Not worth repairing, and the warranty expired a few months ago. I know parts wear out, but for heavens sake, cant they build a dishwasher that doesnt leak from the bottom, underneath the unit, where water will seep unbeknownst to people, eventually destroying the floor? Guess not. So, no more GE appliances EVER. PERIOD! Switched to Samsung, LG and Maytag. Now, gotta spend a couple grand ($2K+) to repair the hardwood floor.

We bought a GE Profile micro/convection oven in December 2010 (model # PEB1590SM). It was working great until 11-19-2012, when the panel on the right side started to glow bright orange, then burst into flame. I thought my wife was goofy, so I tried to heat a cup of water. It was the same thing; the panel glowed bright orange and then flamed. We waited a week for a GE tech to visit. He said the wave guide is burnt. Its non-repairable so were waiting for disposition from GE service. There wont be another GE micro in this house. P.S. - Were still waiting for the GE case manager to call back after leaving three messages.

I was heating up some Mexican food and smelled plastic burning and looked in the microwave and saw one plastic knobs that hold up the metal grill on fire. I blew it out. I have GE repairman come out to see if they could fix it, and he said that happens and they were not responsible for it. I told the repairman to get out of my house as GE has built a product that can burst into flames and will not address that they are at fault.

I do not remember what I paid for this microwave, but my budget was low, and the value I got is good for the money. Ive never had any trouble with this oven, and its 5 years old. Its a good size and cooks evenly.

I purchased a dishwasher and it doesnt clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasnt working right (what we are doing wrong). Each time, we followed their directions and the machine still doesnt clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isnt working correctly now.

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowes and after returning to the store to check a floor model, I discovered none of the models were plugged in so you cant check this out in the store. You only find out once the thing is installed. Lowes referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

Our dishwasher has gotten very warm mid-cycle and now trips the breaker in the house each time we run the cycle. The problem became evident in April 2012. We have called in a GE repair person to fix it and they said it was a heating issue and not repairable. We have not used it since, but have not replaced it with a new one yet. In August, we read about the recall of a similar model number manufactured within same time frame. Our machine model is PDW7300J03WW, the recalled model is PDW7. Our machines serial # is **. Strangely, the serial number is not listed in the recall, even though symptoms are exactly the same!We have called GE Consumer Affairs at 1-800-386-1215 four times, the most recent today, 9/14/2012. Each time we call, we are left on hold for 59 minutes only to be disconnected automatically! I am sending a registered letter to GE CA with a copy of this link and intend to contact my local news if I do not receive sufficient response within the week. Does GE need to see an actual fire report from my fire department or worse in order to get their attention to replace the unit? It is disgraceful and extremely dangerous.

2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.

My GE microwave just 3 years old, from inside started coming off. Called the company they say its normal and harmless??

I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

Ive had my microwave for 12 years. Ive never had any problems with the microwave since its purchase and very pleased. I dont plan on replacing until the microwave would stop operating or not pleasing in the kitchen.

I have a GE over the range microwave oven purchased in 2011. 4 years old, hardly out of its service life. In 2013, while heating up my lunch, I heard a loud buzzing and popping noise. The plastic hooks that hold up a metal tray (yes, the unit comes with a metal tray) in the microwave oven caught fire. I called GE and demanded they repair the unit, they said they were not responsible since it was out of the warranty period. Having experience in the insurance industry, I reminded them about product liability, if this is a common occurrence, there would be potential liability issues for GE. The service tech said they would send someone out free of charge to repair the unit. He replaced the two hooks that fried and said they were no longer responsible for unit. Today, 01/28/15, we just had it happen again. One more hook caught fire. Hey GE, do you really think I will buy any kind of appliance from you again when you make a defective product and dont stand behind it? I will not. I would recommend people do your research carefully when buying a microwave oven, especially one from GE. I would recommend anyone do research when buying any kind of GE product since, in my opinion, they clearly do not care about their customers.

Last year in November while we were sitting in our living room and watching TV around 11:00 PM, we first smelled smoke and then noticed fire under the countertop above dishwasher. Luckily, we were awake to put fire out and disconnect dishwasher. This was all stainless steel, top of the line Profile dishwasher, part of our all Profile line. The next day I called GE customer service only to learn that dishwasher was recalled and that we were never informed about it. Very generously, they offered to replace our unit with equal top of the line PDT750SSF0SS. Instead of taking them to cleaners, as my lawyer suggested, I was stupid enough to accept this offer. A week later, dishwasher arrived but straight out of box, the door was damaged and it was full of water for some reason?! Another week passed by and finally this piece of junk was delivered. This December of 2014, just 3 weeks out of 1 year warranty, dishwasher stopped drying dishes. I called customer service and when they learned that I never purchased extended warranty, they told me to hitch hike. They offered me special customer service number which I called, they placed my name on the list, and never called back. This is the worst company I ever had to deal with, the worst products hands down and the most horrible customer service. If you dont take this post seriously and do not run away from GE, I guarantee you will be writing one of these posts, few days after warranty expires. I have reason to believe that these machines are somehow programmed through their computer to stop operating after warranty is out. Monday comes, I am calling DA office and filing claim against this predatory company. BUYERS BE AWARE!!!

I was washing the inside of my microwave and noticed that paint was peeling off the top. It looked like paper. Reading the other comments on the same problem I knew it would do any good to contact GE. GE products have always been inferior to other brands in the market.

I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Oven and paid over $500. I have had it 3 years and in the first 6 months it broke. It was under warranty and the $400 fee (door replacement) was covered. Then it broke 1 1/2 years later and I received a quote for $200 in labor plus the cost of parts (no longer under warranty). When the repaid guy walked in the house he said, Oh, one of these. Is it the door? I said no, we already had the door replaced, but his comment was very telling that I purchased garbage. I fixed it myself for $10 - it was a fuse. Then it broke 2 weeks later and I believe it is the fuse again. I contacted GE because I believe I received a lemon and they are willing to give me parts at 50% and nothing more. This was the worst investment decision I ever made and I caution others to not purchase this microwave.

Have owned, installed, and repaired many dishwashers throughout the years at various houses. This GE unit is by far worst dishwasher that I have ever had the displeasure to install and operate, and it replaces a Kitchen Aid unit that started a fire, see **. Specifically the GE unit had the control panel break off due to misalignment, requiring repair, the drain bulkhead fitting was poorly designed and caused a leak, requiring repair, the water solenoid valve failed in the 2nd year, and finally the door does not lock closed without significant care and attention to alignment and requires many attempts to lock closed for the start of cycle. This is the worst and I cant wait to pull it out and replace it.

I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!

The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

My dishwasher does an excellent job - its a bit slow, but it gets the job done reliably. It is probably slow only because its old and somewhat tired...It does a great job cleaning off remains on dishes, which is not always the case. It doesnt fail me.

Called out GE service tech to diagnose my dishwasher which was not draining after the wash cycle ended. Was told it was the control board and it would be best to buy a new dishwasher. Purchased a control board online (was a GE original part for a lot less than the GE price) but it did not solve the problem. After researching the problem online, I found out that it could be the drain valve. Sure enough, bought one for $14, installed it myself and the dishwasher works like new. Called GE Service to try and get a refund for the service visit ($89), was told that I had 30 days to have the tech come back out at no charge. Tech never advised me of this policy and GE will not refund my money.

My Microwave that is four years old suddenly wont heat anymore. It still runs but there is no heat. They told me its out of warrantee already. The repairman says its the magnetron and it costs $600 to replace! The oven microwave combo unit is $1500 altogether to replace. I bought another Walmart microwave for $47 and it works great! GE will not replace or fix it. They dont stand behind their products and are not helpful on the phone. I will never use a GE product again.

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

Does just about everything my ovens do, but better and certainly much, much faster. Bacon is crisp, chicken tenders - tender, puddings are creamy, and on and on. Try poached egg or an oyster levant, wow.

GE is a very reliable name brand with history to back it up. I’ve used their washing machines for years and only changed out once due to newer features. I had Thebes first washer for at least 10 years, maybe a little more. It only needed one part replaced, that was the capacitor, otherwise it was still usable. I am not an in depth handy person but I will read and do my research and found directions doable. Additionally, I found the service help desk very informative and that’s how I discovered it was the capacitor that had gone bad after washing clothes for so many years, and believe me, I did a lot of cycles with my kids and family. I feel I got more than my money's worth. Lastly, I’m still using their products to this day. I may not have the frequency because we are empty nesters but I still believe in their products,

I've always enjoyed GE products for a number of reasons. They are dependable and with care will last many, many years. My refrigerator lasted just over 20 years! My microwave is easy to clean and has never let me down over the years I've had it. GE products just last longer than other brands.

We normally purchase LG appliances but this time we purchased a GE Profile induction range and GE Profile above range microwave oven. The relay went out on the microwave oven about six months after we got them. Their website for scheduling service is absolutely horrible and didn’t work multiple times and when I was finally able to schedule, it was two weeks out. I then called but was told I couldn’t get an earlier appointment. So we waited the two weeks, then they had to order the relay. GE waited until the part was delivered to us to schedule the return visit - over 2 1/2 weeks later! So at this point we are without our new microwave for over a month and a half. Moral of the story is never ever to tempted to buy from GE, LG appliances & cust service are great.

I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.

Today I heated some spaghetti sauce in my microwave and it splashed, so I wiped it out. My microwave is built in and was pretty new and in the house when we bought it 4 years ago. It is in the base counter so I have to reach down to clean it. l havent had a problem with it but when I wiped the inside top I felt bumps and when I looked at the cloth to see what was on it, there was paint on it. That has never happened before so I of course looked and there is a fair amount of peeling paint in one spot. I have had microwave ovens for many years. Never had this problem with any other brand. What is that?? Can it be fixed? Is it dangerous???

Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE Slate Colored Stainless Steel Interior Dishwasher (GDT580SMFES) and over the past two weeks, the water stopped heating and 2 seals in the dishwasher started disintegrating. If you touch the seals (the main gasket at the bottom of the dishwasher and the main seal that keeps water from leaking outside of the dishwasher), parts of the seals come off on your fingers. We bought our dishwasher through Lowes with the extended protection plan and were having a hell of a time getting it fixed... Every time we call to make an appointment, its a minimum of 15 minutes on hold and it takes FOREVER for the new part to arrive/get the new part installed (almost 3 weeks now). So disappointed in our appliance and in Lowes for selling us such a lousy extended warranty. Never again!

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.

I have had my GE dishwasher for over 5 years. It was cycle is a little long but it gives me a wonderful clean wash. You will need to use cascade complete dishwashing tablets giving you a clean and food free dishes. This dishwasher is easy to load with no breaking racks and plenty of silverware storage. Minimum care and needs service on a maintenance schedule, probably once every year.

Almost immediately after purchasing the GE microwave we started having problems with the circuit board. It is now totally on the blink after only 4 years. This was a high price appliance. Sometimes when setting the timer on 30 seconds, the microwave would still be running and after looking at the timer it would still have 4 or more minutes left to cook. This is a FIRE HAZARD! We have lost food from timer malfunctions. This is a product I would be afraid to purchase. I am wondering why cant there be recalls on these cheaply built defective microwaves since you read of the same malfunctions over and over. GOODBYE GE!

About two years ago I moved into my condo and as a housewarming gift my sister gave me money to buy a microwave oven. I bought a GE over the range microwave. Well it quit over two months ago - really disappointed. I bought the next one but now after reading all these similar experiences I am sorry I bought the same problem.

Had model JES1460DS3BB less than 2 years. I started to smell burning plastic when using it. Research tells me the wiring is burning up. Im sick and tired of GE appliances. Ever since my GE toaster caught on fire in 1969 Ive had bad luck with GE. I gave the company another chance when I bought this microwave. I will never buy another GE appliance - large or small.

As a landlord I have about 20 GE microwaves. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Standing straight in front of it, just pulling regularly. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. $130.00! There is a clear design defect here and the companys solution to it is to charge $130 for the plastic replacement part. Someone should go to jail. Literally. Please include me in the class action lawsuit.

My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.

I have had 2 of GE microwaves, above the range models. Both the same model, but different years. One stainless finish and one almond. They are almost exactly the same. They are efficient, and I like the carousel for even cooking. But I would like it if the light bulbs under unit were easier to replace.

I have many other things to do other than to voice my extreme and total displeasure with your company. GE - Huge Company, Small Customer Service. We purchased a GE microwave oven from ABT electronics in about August, 2013. In October, 2014 we had issues with the fan remaining on while the door was closed. Called GE. They said the unit was out of warranty by about 2 months. We felt that was a short period of time and that we called as soon as the issue became chronic.Had three service calls where the techs tried to fix a simple problem. First tech walked through our living room with dirty boots. Didnt fix the problem. Messed up our carpet. Bad attitude. Second call, two techs couldnt fix the problem. Said it was a door issue and they made some superficial adjustments. Problem not fixed. Third call, two more techs. Same result. In the meantime I tried to convince GE that I didnt want another service call. I wanted a new unit. No luck. I was offered a discount to purchase a new unit for around $300 or so. Im sure they spent more money on service calls than a new unit would have cost in terms of dollars and the reputation of one of the worlds biggest companies.Now, the fan for the unit stays on almost all the time after the cooking is done. Is this the best GE can do? If so, thats pretty sad. Tried to reach someone in sales who would get it. No such luck. DONT BUY GE AND IF YOU HAVE ISSUES DONT RELY ON A FACELESS, CLUELESS CUSTOMER SERVICE DEPARTMENT TO HELP IN ANY MEANINGFUL WAY.

I bought a GE Profile dishwasher and have the same problems of residue on the dishes. My dishwasher is only 4 months old. I paid top dollar to get the same line as my refridgerator. This dishwasher should clean the dishes sparkling clean for what I paid for it. Disappointed in Cobden

This is my third microwave since 7/13. The first day I used it did not turn off, the fan and light stayed on so I returned it to H&R Greg drove to their warehouse and bought a new one. Six months later, doing the same thing, would start up by itself, very dangerous and not shut off. Had three different repairs on it three days from work!!! They came out a week ago, installed a brand new one, same model. Next day, doing same thing, started by itself. Now have to plug and unplug it for use. Now they are sending out a service call to look at it for what I told them whats wrong same as the others. The only good thing about the people at the service center have been great and the service people too. I just want this fixed. Model # jvm1750dp2WW Spacesaver.

Purchased the Maytag MDB7749SBM stainless steel dishwasher in December 2013. The dishwasher and install totaled $700, which for that price and with Maytags past reputation, I wrongly assumed that the dishwasher would last a long time. In May 2016, slightly over 2 years, the dishwasher started having issues with the control panel. The control lock would randomly activate. I would have to reset the circuit breaker daily, leaving it off for around 10 minutes. Even with trying to go through all the steps to resolve the issue, resetting it from the circuit breaker, sequence on the control panel, the dishwasher wouldnt work. I called Maytag and after 40 minutes on hold, they finally answered. They wanted $89 for a service call and for the $143 part, plus labor. Might as well just replace it with another brand like GE, or Samsung.

Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.

I have a GE dishwasher that shut itself off after three uses. It was rebooted by a repairman, and worked once. GE repairman called to let me know and I was originally scheduled for today but have been canceled. I’m taking the day off but for nothing. There’s no number to call. There’s no one to complain to. JCPenney is not standing by their merchandise because I did not buy an extended warranty. Originally purchased in November 2017. The machine was replaced by GE in December 2017. I have a dishwasher that I paid over $500 for and I’ve used it four times.

Purchased new home and bought GE Monogram package. Within 6 months dishwasher started leaking bottom of door. After five repair service calls. (Thats 10 times waiting for service man or for parts to be stalled). The final repair killed the dishwasher dead and GE replaced it with a new Monogram dishwasher. I thought all was working fine but then this new dishwasher developed a leak underneath and the sensor shut it down completely. Service call made to GE and a GE service man came, only he couldnt get to the leak area because he couldnt pull the dishwasher out because the connecting water hose was being stretched so tight he said he couldnt disconnect it because he couldnt see behind the unit or the drawers to see where it was hung up. Plus he is not authorized to install or reinstall dishwashers. So I call GE repair and now have spoken to the most uncaring, dis concerned case manager handling my account. He tells me that this now a installation problem and that even though GE delivered the dishwasher and installed it that because these were outside venders they (GE) were not responsible for the installation and dont know if they used GE standards to install it. So because the GE service man couldnt move the dishwasher I now needed to get a plumber to disconnect the dishwasher, find out what the problem is with the installation, coordinate a service call date with GE service to then come out and put in the parts, then have a plumber back in to install the dishwasher again. GE will reimburse me up to $125 for the plumbers work and I have to submit the plumbers invoice. No guarantee that a leak will happen again, because the GE service man cant even run a test on the replacement parts because the dishwasher isnt hooked up to water and he cant do that because he isnt authorized by GE to install. Oh, the dishwashers warranty ended on 10/10/2015. My service call went in three days before it was to expire so service is covered for the leak (or so I have been told). But what will breakdown next with this appliance? I bought GEs top of the line package. I bought a MADE IN USA appliance and I can honestly say that this GE appliance turned out to be unreliable, unrepairable and their case managers uncaring. I will never ever, ever buy another GE appliance. I will never recommend any GE appliances to anyone ever. My KitchenAid lasted for 26 years without a service call. When I remodeled my kitchen I purchased a Bosch dishwasher. That pleasure was 13 years old when we sold our home. We have been in this new home for 1-1/2 years and now on my second dishwasher with a future of many service calls ahead and very bad taste for GE. If this leak problem is not fixed or another problem arises, I will yank this dishwasher out and buy another brand. A reliable one and definitely not a General Electric EVER! Since this GE Monogram package was purchased at P.C. Richards they will also be notified of my displeasure and I will continue my discourse of GE forever for their lack of product truthfulness and quality, plus consumer disregard.

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

I will never purchase GE appliances again, have trouble with refrigerator/stove & dishwasher. Dishwasher is so loud that you cant be in the kitchen when its on so I only use it at night. It doesnt clean good & everything about it is wrong!

The jvm3160 series has a known defect in the door interlock electrical system that blows the unit fuse if the door is opened while the mw oven is operating. This usually occurs after the warranty expires. Cost to repair can exceed the original cost of the unit. Mine failed in warranty but it took them 10 weeks to fix it. The reason it took so long is that GEs repair protocol calls replacing the whole door (which has NO electrical parts in it) instead of replacing just the latch assembly because the labor cost to replace the latch itself exceeds the cost of a complete door assembly. Door assemblies were on back-order because of the high failure rate.

GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.

GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014. Dishwasher worked well for a short period of time. Six months into ownership the unit began to leak and was quickly and efficiently repaired while under warranty. 10 months into warranty, the dishwasher began to rumble very loudly during every drain cycle, to the point where it sounded like it was going to walk out of the kitchen. Warranty tech showed up and had to order parts. Not sure which pump to replace he ordered both. Tech returns 10 days later and replaces both pumps. He turns power back on and the entire unit is dead electrically. Nothing works, pumps, motors, keypad, nada! Repair keypad was ordered along with a new wiring harness, just in case it was the source of the problem.2 weeks later, and one week before warranty expires, the repairman shows up and replaces the keypad and wiring harness. Yippie skippie, everything works but the tech is still confused, telling me the keypad lights should turn off at the end of the cleaning cycle, he could never make that happen. He completes his repairs on December 23. The unit performs flawlessly for 3 complete cycles, except the lights on the keypad never turn off at the end of the cleaning cycles.Sometime during the week of January 11-17 (while I was traveling) the unit dies again. Completely inoperable electrically. Follow up call with GE warranty service and the entire focus is on the fact that the warranty has expired. I keep pressing and the warranty person finally admits that service parts should carry a 30 day warranty. Service tech arrives and tells me he has to order parts. Keypad has been back ordered and I have no idea when it will show up.Totally unreliable expensive piece of junk. I can only imagine what the future holds. This experience seems to mimic Jack Welchs business philosophy to a tee - maximize profit and return to the shareholders while minimizing production costs and ignoring the customer needs completely. Highly recommend that you run any direction except towards purchasing any GE appliance, especially the Cafe series. Dishwasher. Nonexistent quality controls, no parts available, disappointing performance, extremely high price, P.O.S! DO NOT PURCHASE GE APPLIANCES. Negative Stars rating is what I would give this product. It will for good recycle materials at the scrap yard, sooner than later I am afraid!

I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.

I would not buy G.E. ever again! I remodeled our kitchen and have had more trouble with all the Appliances! They were all G.E. Frig, Microwave, Dishwasher and Stove and cooktop! Had to be serviced, all of them the first month!

Bought a GE dishwasher that a service bulletin was generated by GE on a fault in their manufacturing. DD03-16 for reference. The door does not stay shut and continues to open. GE customer service suggested replacing hinges and brackets on the door. So I ordered the parts and changed them. It did not work. I called them back and they suggested purchasing and replacing additional parts. I called a local 3rd party and they provided the service bulletin and said that this is a problem in the design of these models. GE will not repair the problem. The cost has been shifted to me or they suggest buying a new dishwasher for only $150 over retail. They are hiding behind a warranty that expired, but the problem started at time zero when it was made. This is garbage and I have been without a working unit and continuing to argue with them over the repair or replacement cost. Call if you have this problem because they have identified it and have a solution that they will not tell you about.

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE wont just send me the part, or let me send them my old part.

I am now facing my 5th repair appt about my 2 year old microwave. I have spent nearly $300 on repairs to be told I can purchase a new one for 50% off. Well, $426 plus my $275 I have paid IS A NEW One! 20 hours of me having to be available for service. I did not know the life of this appliance was 2 years. GE complaint number **. This is an unacceptable resolution offered by GE!

In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.

This is the second GE microwave. In 2 years I have had that, the paint peeled off inside the microwave in sheets! I contacted GE the first time and was offered no help or explanation. I was told it was an older model, even though I bought it new. This time, I just chose to throw it away and never purchase another GE appliance again!

I have a built-in GE microwave. It is easy to use and best of all very easy to clean. It is brand new and stainless steel. Looks nice on the wall above the built-in GE oven. I can easily reach it. Some built-in microwaves are too high.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.

I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.

We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.

I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!

The GE dishwasher was in place in the home that we bought in 2017. I like the stainless steel outer color, the noise level is minimal, which I like. The options for different cleaning levels are great. It does a good job at cleaning our dishes. My only negative comment is that it was new when the house was built in 2017. For the past three months it has been stopping repeatedly, multiple times, mid-cycle so that you have to repulse the start button multiple times to finish the cycle. It is barely three years old and seems to already be giving out which means we will have to replace it, probably soon.

All GE kitchen appliances delivered on time, but the dishwasher has been a nightmare. Started leaking right away, called GE and they couldnt come back out for 3 whole days after installing it, which ended up being a work day - so had to miss work to wait all day when he didnt come until 5 pm. Tried to make us pay for the service - we havent even used the dishwasher and they think we are going to pay them to come out fix their mistake, also under a 1 year warranty. Tech guy came out ran some computer test - didnt even look at the dishwasher or underneath. Test was good, we asked him to stay a few extra minutes and he said thats not his job. Leaked again. GE argued that we didnt get it installed by them, which was a lie. Same tech guy came out again, on a workday Again so missed work - finally figured out what was wrong, ordered the part. The part wasnt coming in for another week. So we Waited Another week without a dishwasher.When that day came We again missed work because they said between 1-5 and didnt even show up. GE tried to say the part wasnt in but we were holding the part when we asked where they were. Infuriating at that point already missed so much work days and GE employees couldnt even do their job. GE rescheduled the appointment without even telling us. Had to wait another week until they finally came out and fixed the dishwasher. Now almost a month after they delivered the appliances, I received a charge and didnt not even email to let us know we were being charged. Horrible experience with GE and will never ever buy from them again.