I bought one of the microwave ovens with two metal shelves. I found that the shelf in the middle of the oven was in the way and I removed it years ago, but left the top shelf in the unit. The other day, while cooking in the microwave it started to spark at the point where the shelf sat on a small clip. The inside of the oven is ruined. Why would anyone put metal shelves inside a microwave? Im just lucky that I was nearby and able to stop the fire before it destroyed my kitchen.

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!

GE Stainless steel dishwasher rust inside. Its more show than function. Size is great. GE stated in writing that this is normal for GE stainless steel appliances as GE stainless steel is not real stainless steel. Rust is not covered by GE warranty!

I work as a service tech for a major insurance company. I am a master tech, and master electrician. The company that I work for owns an apartment complex which is used to house company executives whose offices are located at other sites, but often come to the Chattanooga Site to work short term. I was called to repair an old dishwasher in one of the apartments. Upon looking at the existing dishwasher, I decided to replace with a new one. I received a new GE model GDF 510 PGD 1WW dishwasher on November 8, 2013. As usual I unpackaged the appliance and examined the exterior. Finding no visible damage, and with the help of a master plumber, I removed the old dishwasher, and installed the new one. After all the connections were made, I opened the door, removed all the packaging from the dishwasher, and found the upper spray arm lying in disarray in the bottom of the machine. Assuming that this was the way that the machine was packaged, I installed the spray arm, plugged the machine up and started the machine as the operations manual instructed. The machine would not work. The power lamp would burn solid for a few seconds and start flashing. I tried to start the machine a number of times while reading the instructions, and while my partner read the instructions aloud, but with no results. Finally, I used a screwdriver to hold the door switch closed, pressed the start button and the unit started. The catch mounted on the door would not make the door switch, mounted on the machine body. We tried to adjust the switch and the catch, but with no success.The dishwasher did not show any signs of exterior shipping damage, but for some reason the upper spray arm was off and lying in the bottom of the unit, I found a small piece of broken plastic and a screw in the bottom of the machine, and the door switch would not make. Outside that I have no complaints. I am not sure where this machine was assembled, but it certainly was not equal to the machine that we removed. Thanks GE for making my job harder. I will have to find another dishwasher Monday and replace the damaged one, and perhaps send this one back, but the replacement will certainly be another brand.

We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.

I had a new GE profile microwave which broke off couple of times and finally after 4 years of using it had to replace it. Since it was a built in so had not many options for replacement and went for GE again. This time the new microwave had a faulty door switch. It wasnt opening up every time. Scheduled an appointment and no one showed up - waiting for the whole day. I called the customer service 3 times and learnt that they had ordered some parts and were waiting for that. No one called and conveyed me this. I learnt myself after waiting from 8 am to 5 pm and upon calling them. They rescheduled me for a week later so that the parts can arrive. The day before the appointment I called again and now they dont have me in the scheduled appointment and got another appointment a week later. IT IS SUCH A BAD COMMUNICATION BY GE. I will NEVER recommend GE to anyone.

No matter what it is whether it's a GE hot water heater, an iPhone, a car or a frozen TV dinner, you're going to find someone that had a bad experience. After a day of rain eight years after I put in my Home Depot GE hot water heater, the pilot was out. I don't know if it was wet in there or what but it took me 10 hours of repeated attempts and while I was searching online for answers and deals on replacing it, I kept trying. And tonight at 10:30 PM I didn't bugger about, I just held down the pilot for one minute, and then once the pilot remained lit on its own, as fast as I could I turned the thermostat to medium high and kaboom it lit up wonderfully. Maybe it dried out but I would not say that GE water heaters are a piece of Home Depot junk. As I said earlier I installed mine eight years ago and it has never had a problem and since tonight it restarted and I checked the tap and now have hot water. I suspect it will be fine but if I need a new one, eight years hasn't been a bad run. Just follow the instructions very carefully and repeat and repeat and repeat. Good luck.

We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...

My microwave is 2 years old and stopped working on Thanksgiving Day. Customer service was very responsive to send out a repair person. There was a minimum $108 charge plus and time spent. It turned out to be a loose wire inside the machine and I was charged another $50 for him to tighten it. Machines should go longer than 2 years without a service call and I will buy the extended on any other GE I purchase.

Update 4/14. GE finally conceded that the dishwasher is indeed broken last week, and set up a replacement unit to be delivered and installed. The company that delivered the new unit would not install it of course...why would they? So, we had to hire another place to install it. GE is supposed to reimburse us for the extra installation expense. Im glad it is finally resolved, but man, oh man...what a headache.

Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

My dishwasher is probably 15-20 years old. It only is run about once a week but is still holding up. Does a pretty good job of cleaning but I do a pretty thorough wipe down before loading. Great value for the money. Hope you get a stainless steel version some day.

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. An unknown continual leak has caused substantial black mold, warped sub flooring and cracking of very expensive Saltillo tile of which weve had to remove. GE should be accountable and will be. Nearly, a $800 Dishwasher will cost us thousands in repairs and mold abatement. Unbelievable.

I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to clean the inside, removing lime, minerals, rust and grease. The lower rack, under the silverware rack is completely rusted. I have used and owned dishwashers for over 35 years and not once has one rusted like this. Poor quality for the racks! I feel it should be replaced free of charge.

GE Profile Advantium 120 when cooking on stove under microwave, the fan in the microwave goes on and does not go off for 30 minutes. This happens with only one burner on and stove not microwave set at 320. Had service out told there was nothing he could do. Called GE and again told that there was nothing they could do.

Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.

The defect is in the Gas Control and Thermal Coupling, per my licensed plumber. GE tells me my water heater is still under warranty; therefore, I would like an authorization code to have it replaced by Home Depot where it was originally purchased. Home Depot tells me I need GE to give me the authorization code. BTW, your CS rep was very helpful. She is sending both items to me, but I prefer to have a replacement for the cost my plumber will charge to install parts in a questionable product. Thank you.

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

My GE Profile dishwasher is now 4 years old and Ive put up with it not cleaning well. For the last 3 years, I get a cloudy gray film over the dishes and finally figured out what is happening!! There is a gray rubber/plastic border around the bottom screen piece that has all the holes in it and covers most of the bottom of the dishwasher. I gently scraped with my finger and lo and behold its like gray putty!! So, the whole border of this gray rubber/plastic is disintegrating!! I had a 4 year warranty from Sears and they sent out a repairman. He is just going to order that whole screen part and replace it. He scraped the rubber and it came off for him too!! He said he never saw that before. He said it is probably the fault of my detergent which comes from health food stores and NOT the Cascade that they promote. Anyway, now I know where the gray film is coming from... Weve probably been consuming this for 4 years, a little at a time (NOT GOOD)!!! Im not thrilled with Cascade either!! Probably my LAST GE product to buy!!

Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which was the same one). Nothing special about it. It performs its purpose. The vent hood has a 2 level light and a 2 level vent function.

JVM1540 - We replaced the microwave that came with our home above the stove. When we took the old one out, the blower was not installed properly for ventless. We thought that had to be the reason it just stopped working. We felt sure it wasnt GEs fault as we have always trusted them for a quality product worth the price. WRONG! I cant help but wonder if Lowes knows they are selling a costly piece of junk! When our new one quit working, we replaced the fuse 3 times, now it says keyboard is shorted service required. And thanks to this site I am tossing this piece of junk without spending any more money. GE shame on you!

I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2 weeks, the dishwasher wouldnt drain and had the repairman out to fix it. Within the next 2 weeks, the door wouldnt stay closed and had the repairman come. He took the rubber off around the door so that the door would close and said he was not familiar with GE dishwashers and would go to showroom and look at it and come back. I said as long as I dont have a flood. He assured me that the water only fills up so far and would not leak. Within the next 2 weeks, I was downstairs and heard water running and it was pouring through the ceiling. I ran upstairs and very hot water was all over my kitchen and pouring through the floor into the basement. The unit malfunctioned and wouldnt shut off. I had to shut off the water to the DW and run to the electrical panel to shut off power. I then had to call insurance to get a restoration company to dry out and fix my house. I phoned Arkona Appliances to let them know and they gave me a toll free number to call for GE. The toll free number when you call you are on hold for at least an hour to talk to a receptionist which puts you on to someones voicemail. I was on hold for one hour the first time and one hour and eleven minutes the second time and begged to get a direct line for future calls. Reluctantly, the receptionist gave it to me. The technician had to come out and assess the dishwasher and said I needed a new dishwasher and sent the report in Friday, August 1. Because of the long weekend, I waited to call until Wednesday and they said they didnt receive the report. She asked me whether it was emailed or faxed - how would I know. Then she found the report and said I would get a new dishwasher Wednesday, Aug 13 or the 20th. Still havent heard anything. If received next week, it will have been 5 weeks from the time of the flood I have been washing dishes by hand. Awful customer service from retailer as well as GE. Problems dont go away they just get worse. Initially upset - NOW I AM FURIOUS!!!

The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.

GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.

Dishwasher looks and works beautifully. It is slate black and I have never had to redo any dish or glass. It is located. About 12’ from our bedroom door and we turn in on before go to bed. It is so quiet that we never have our sleep disturbed.

I purchased this Spacemaker Microwave Oven (HVM1540LP1CS) from Home Depot in Aug. 2010 along with a GE electric range (JB400SPSS). I wanted the appliances to match and they look very nice in our kitchen. Four days ago the microwave stopped working, that is, it comes on and appears to be working but does not heat the food placed in it. After looking on the internet, I found that other consumers have had the same problem and it appears the megatron is the culprit. The microwave was manufactured in March 2010 in Malaysia so it was not an older model that has been sitting in a warehouse somewhere.The cost to repair the microwave will be about $125 which is about half of what I paid for it. I will not repair this microwave just to have it fail in 20 months, General Electric should be ashamed of themselves for selling foreign-made products that do not last more than 2 years. My only hope is that the electric range we purchased does not follow the same course as the microwave, consumers should be aware of these problems before they purchase General Electric products.

We recently purchased our second dishwasher in 16+ years (the other one (a Kenmore) is still running fabulously but staying with the sale of our former home - however I am tempted to swap it out with this new one from GE). This beautiful inside and out dishwasher has a couple main flaws that has me wanting my old dishwasher back. The buttons on the front are super sensitive, causing it to come on countless times a day as we get items out of cabinet above. This is not something we thought about. Our old one had the controls on the front but they were under plastic that you pushed... not actual buttons like this one.The second issue is minor. The rack on the bottom is set up very wide on one side and our dinner plates are smaller than some and they do not sit firmly in between the tines. The spacing is great for larger plates or serving items but not for medium size plates. We use a lot of bowls so the other side with closer together tines is always full. Like I said just a minor flaw. Lastly, the unit puts off a high-pitched sound during certain parts of the cycle. It is not really loud but it is bothersome if we are still in the kitchen when it is running.

We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!

I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!

This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.

My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.

Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

We have a 2017 GE profile built on microwave. The microwave started shooting fire inside the microwave a year ago. GE fixed it. Last week the microwave started shootings fire inside the microwave again. This time it was much worse. The GE technician told me it was not fixable. I called GE customer relations and was told too bad because it’s not under warranty anymore. They offered a minimal discount on a new similar model. The attitudes of the customer care representative and supervisor took me by surprise. They were curt and told me, Guess you should have gotten the extended warranty. When it comes time to replace my kitchen there will not be any GE products in it. GE does not stand behind their products. The tech told me there are issues with the profile microwave and he felt they would replace it. They did not replace it and were rude. I have been a loyal GE customer. Not anymore.

I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there’s no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.

This dishwasher was brand new in our new house. It didnt work right from day one. GE service came out 3 times to repair. The first 2 times the GE tech was here all of 5-10 minutes and didnt repair it either. The 3rd time the tech actually pulled out the dishwasher and found the problem and fixed it. Their customer service was terrible.

Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other peoples report on how GE treated them on their problem, I will not buy GE anymore.

I bought this replacement dishwasher based on its energy efficiency rating and recommendation of the salesman. Worst dishwasher I have ever had by far (in 27 years)! Salesman didnt know it doesnt have a water heater. It worked so poorly I had a company repairman to look at the dishwasher within a week of delivery. He recommended we run the sink water until boiling before turning it on, always use normal power, steam and boost settings. The cutlery is still often dirty - you have to scrub all food off the cutlery and rinse until clean before putting it into the dishwasher. A year later, the dishwasher is not nearly as quiet and a cycle takes 4 hours. Because of the design, this machine loads quite a bit less than my old dishwasher. Overall, I am sure this dishwasher uses way more energy and I use more cycles per week. I wouldnt take this dishwasher if they were giving them away for free!

GE Profile Microwave/Convection Oven JVM1790WK, over the range unit, CAUGHT ON FIRE while microwaving water for coffee. One of the four prongs that holds the oven grid in place started flaming wildly and smoking after about one minute of microwaving. My whole kitchen has an acrid awful burning smell. This is my second unit for a small kitchen, and I will be lost without this. The first one I had the handle fell off. This one is too dangerous to use. These units cost $600!!! I cannot afford to replace one every few years. Maybe this model and brand is bad news?

We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.

We were super excited to get this GE Profile Cafe dishwasher. Minus the brand, it was the exact design/style as the one my dad has which we love! First issue, dont have a name of a dish liquid if you cant use all of them. Cascade apparently makes different detergent styles for the smart dispense. Dishes were ridiculously dirty and the horrible thing is I couldnt find an answer why on GEs site, I had to go to a handyman site. That was about a month and a half ago. Today, I did the dishes and, of course, let it do its thing. I always have the heated dry on by the way. Well, dinner came and I grabbed some dishes out which were screaming hot and I had to use an oven mitt. I didnt think anything of it because sometimes Im a sissy about that. Well, its now 3 hrs later and I get up to the smell of burning plastic. My first thought was that the sippy cup straw fell on the heating unit. I did not, however, expect to open it and see the Tupperware melting, the silverware rack melting and the water bar to be melting to the heating unit and it being so hot that I have to use an oven mitt just to touch the freaking rack. Oh! And by the way, we bought this off Craigslist last year and it was brand new. It still had the casing around it from the store.

Remodeled our kitchen back 6-7 years ago and bought GE Profile appliances from Home Depot... bad mistake. The microwave/convection oven came as one unit and now due to paint peeling on the microwave interior - inside top and sides we need to replace the entire unit to the tune of $2,500 plus. I called Home Depot and asked if there was a government mandated recall on the item... and they asked if we purchased the extended warranty. What? Does anyone know of a recall or class action suit on the following item: GE Profile Model: PT970SMISS. Manufactured December 2007.

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.

This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.

GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days ago, our GE Cafe Series dishwasher nearly caused a fire. If I had not been home that day, it surely would have. I ran the dishwasher as usual and went about my day several hours later. I detected a strange acrid smell and with my five-year-old who was ill and at home that day, discovered the dishwasher door was burning hot to the touch. I needed a potholder to open the door. Once opened, there was a blast of heat and smoke. I needed to use oven mitts to protect my hands from the heat to pull the racks out and handle the dishes. The heating element did not deactivate at the end of the cycle.If I had not been at home, the house would have been destroyed as all the plastic items on the top rack in the dishwasher melted. In addition the plastic parts of the lower rack, the wheels and their clips; the silverware holder; covers; the clips that hold the pot tins in place were destroyed, to the point that the majority of our silverware was coated with plastic. The plastic on the lower water dispenser has been demolished; it completely melted more than 50% of the plastic covering on the arm and is charred and burned. We are so lucky to still have a home!The door must be kept open. When the door is closed, the element super heats and presents a major fire hazard. We have noticed that there is a recall for similar models with plastic tubs, but ours has a stainless tub. GE needs to broaden the recall to include all these models. This is a serious issue that needs to be addressed immediately. Our GE Cafe Series dishwasher model #CDW9380N20SS was installed on October 1, 2008. I would not be surprised to find that parts from the recall in April 2008 were also used in the Cafe Series. I have discovered in the few days since the DW units malfunction that there are over 1000 complaints listed with similar, even identical complaints, on multiple internet sites with the same problems.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.

We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We have not had much problem with the gas oven/range/stove. We have, however, had nothing but problems with the microwave (which I submitted a separate review for) and the dishwasher. Recently, a friend made some suggestions regarding the dishwasher. I then went online and watched some tutorials on troubleshooting my dishwasher problems. I tried all the new suggestions and the dishwasher worked OK the one or two times after that and then back to all the old problems: 1. We have to scour every dish until its nearly clean before loading (even though the instructions specifically stated no pre-rinsing necessary). 2. I am not sure the soap cup opens. The soap is always left caked in the cup resulting in running the dishwasher twice. We have tried all kinds of various soaps and they all do the same thing. The eco-friendly soaps are the worst. We strive to be eco-friendly, but how can we be if we are using the harshest soaps possible AND running our dishwasher twice?! Not to mention the pre-rinse scour and running water until it is 120 degrees prior to running.3. The dishwasher also leaks and is very noisy.I have read some other reviews on this product and realize our dishes are not always dry at the end. This is a non-issue for me. I dont care so much if the dishes are dry. I do prefer for them to be clean. Dishes are a task I do not prefer to do. It would be nice to have a functioning helper. I am grateful the thing hasnt caught on fire. I saw that this dishwasher currently sells for $800-$1,500. I cannot believe it. I wouldnt spend $100 on this piece of junk.

Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!

My GE Profile Spacesaver XL 1800 microwaves megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

Its a over the range model & came with a house purchase. It’s worked flawlessly for over 5 years now - even after being left with no air conditioning in FL for months on end. The only thing I could think to make it better is making it easier to choose longer length cook times. Button for half min & dial for all the rest can be irritating for your 16 min food.

The GE dishwasher was in place in the home that we bought in 2017. I like the stainless steel outer color, the noise level is minimal, which I like. The options for different cleaning levels are great. It does a good job at cleaning our dishes. My only negative comment is that it was new when the house was built in 2017. For the past three months it has been stopping repeatedly, multiple times, mid-cycle so that you have to repulse the start button multiple times to finish the cycle. It is barely three years old and seems to already be giving out which means we will have to replace it, probably soon.

Needed to replace handle. Silver covering started to peel and actually got a splinter. Cheap plastic underneath covering. Called GE and while they did send out a replacement, I had to pay to have it installed. Instructions on internet were not helpful! Bill to replace was $142. Ouch. GE rep said they did not have prior complaints. I later Googled it and saw 1000 complaints!!!

Dishwasher works fine; however, do not like the interior which is all plastic. It comes with several tray holders which I found awkward to use. I wish it took less time and water to get the dishes done.

I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!

I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...

I have an above the range GE microwave oven, model no. JVM1750M1CC. It has been in service for about 9 years. About 6 months ago it stopped working with an F3 code. The code claims the control panel needs to be replaced. I found that the price of the control panel was over $100 and the service call was at least $100. A little shopping around and I found I can purchase a new oven for about the same price. As the control panel is located just above the largest burner where water is usually heated to a boil, it receives a lot of steam. I visited a local church second hand store and purchased a countertop microwave and used it while I found a good solution. I decided to let it dry out for a few days and lo and behold it worked again. Unfortunately it only worked for a few hours, sometimes a full day and then I needed to let it dry out some more. I purchased an extension cord with an on/off switch and hooked it up. Now I can stop the electricity without having to climb up on a chair to pull the plug. Once I was set up with the easy on/off switch I could easily reset it. After about a week of resetting, it got the message. It has been working properly for over two weeks now with no failures.

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.

Enamel curdles and becomes unattached from the ceilings of the interior of the microwave. Family member purchased 3-yr. newer model and the same thing happened. Theirs makes a terrible noise while cooking! Inferior product - inferior, unreliable materials!!! No accountability or sign of improvement! I will never buy a GE product again.

I have been trying to get this dishwasher to work since April. I have had it serviced 2x and yesterday the board was replaced. Soon after the dishwasher started to say the same thing again. Press start and the cycle is paused and will start in 3-2-1. it does not start but repeats and beeps over and over. I have done everything in my power to get this rectified. It will run out of warranty in October and I havent been able to use it. As a consumer I am demanding a usable product that I spent my hard earned money on. Here is the model CDT875P4N2W2. I will go to any lengths to get some attention in this matter and I hope Consumer Affairs can contact GE Corporate for me.Dr. David ** Lewes Delaware

Purchased this item online and received delivery on 2/13/15 from P.C Richards. In less than a month after installation of the JVM7195SFSS microwave range oven the keypad stop working making it a useless tool taking space in my kitchen. Ive made more than 4 schedules for repair service. Its now May 15 Ive yet to see a repair person. Here are some of GEs lies for the past three months: GE parts were in back order; the service person claimed I wasnt home; I didnt pick up the phone. Even an appointment on my Sabbath was botched by the service person. While homebound recovering from surgery I called PC Richard who scheduled another service on 5/14/15 between 1-5pm. Still a no show. Yet PC Richards representative stated that the service person claimed that I wasnt home. The next morning 5/15/15 11:40am a service specialist named ** at ** extension ** calls stating the repairman is sick. Im confused! On what date was my repair? How do I get rid of this product installed in my kitchen wall? How do I get my money back? How do I make PC Richards and/or GE complete the repairs without losing a work day for foolishness or forsaking my Sabbath day again?

I purchased a dishwasher and it doesnt dry the dishes. It leaves the dishwasher and the dishes wet. I was told they have a fix. However, nothing has been done. If you want wet dishes, dont buy. They told me to raise my water temperature on my hot water tank and to run my sink water until it goes hot. They told me to buy Rinse Aid. Well, I did it all and it still doesnt dry. This is an energy saver appliance. Ha, ha, its because they are saving energy at our expense.

I bought an above-the-counter GE microwave model JVM15405N155 and exactly after four years, it made a buzzing noise and just stopped. Now I knew why the dealer pushed the service contract so hard. I called GE service and the lady told me they cant troubleshoot the product over the phone. I should have never bought an American-made product, rather, American-sponsored as the product was made in Malaysia. Horrible service and never will buy one again. Where were the good old days when made in America was the Gold Standard?

Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.

My Microwave that is four years old suddenly wont heat anymore. It still runs but there is no heat. They told me its out of warrantee already. The repairman says its the magnetron and it costs $600 to replace! The oven microwave combo unit is $1500 altogether to replace. I bought another Walmart microwave for $47 and it works great! GE will not replace or fix it. They dont stand behind their products and are not helpful on the phone. I will never use a GE product again.

I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didnt want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them Id even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until Id ask, Are you still there? Granted my microwave is several years old but because of this door defect, Im being told basically I use it anymore even though it still works. I need to just throw it away. I have a new GE microwave on order but thanks to their horrible customer service will be cancelling that order and buying another brand. I also will not ever purchase another GE product. I told them this and they said, fine. Obviously they dont give a crap about their customers.

I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.

We purchased a GE over-the-range microwave oven last November 2010 and it was installed in February 2011 when our addition was finished. Last week, it decided to stop responding to instructions. When the door is closed, it just continues to run--the turntable turns, the light stays on and the fan keeps running. It will respond to instructions, but when we want to shut it off if the door is shut, we have to unplug it--which is a real pain because it is over the range.We have an old microwave that was my wifes parents and it still works fine even though it is about 20 years old. The new one stops working in a little more than a year which is not acceptable. We contacted GE and were told that we would have to pay over $100.00 to get the thing fixed. I dont think so. We will not purchase anything GE again.

It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.

A week ago I placed a microwave dish in the microwave oven. The second rack was in place with the small microwave dish on it. When it started I noted flames from the rack bracket. The plastic on the rack had melted. I removed the rack and have not replaced it. This morning I place a microwavable cup in to reheat the coffee, and once again flame erupted.I am calling GE but wanted to let people know of this problem. I have had this appliance for a month. GE sent out a repairman. I overheard him tell someone that when there was cavity they considered it not repairable. Whomever he spoke with asked for pictures and from that deemed it repairable. I would not let them repair it as a fire with flames hot enough to melt the bracket and burning an opening in the inside shell is not something I want in my home. I received no satisfaction from GE as they just follow the Party line, I doubt any of them would want to take my repaired oven in their homes. I will dispose of it and purchase a new one from a different company.

I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowes, where I had purchased it, but was told that their warranty was only 30 days. I called GEs Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.

I've always enjoyed GE products for a number of reasons. They are dependable and with care will last many, many years. My refrigerator lasted just over 20 years! My microwave is easy to clean and has never let me down over the years I've had it. GE products just last longer than other brands.

I have no idea how long it has been in this house but I bought the home 11 years ago and it’s still going strong. I do have to clean it on occasion. And I use jet dry with every use. And occasionally do buy a dishwasher cleaner.

Bought a new home. GE appliances came with our purchase so it was not our choice. Dishwasher leaked and ruined our wall. Service would not bring us a new dishwasher, they wanted to repair a brand new dishwasher that has multiple problems and damaged our new home. The service guy was such an ASS! Im in my late 30s and this guy was in his 50s and he was acting like one of the mean girls. The dirty looks he gave me! Wow. He said he fixed it, and Im actually running it now. We will see what happens. What junk! I know its going to leak again when we put the new wall in. Especially after reading these reviews!

I purchased a full suite of GE Monogram Appliances about 5 years ago. All are fine except the microwave which was made in China. The back is rusting out, the inside is chipping at the door and moisture builds up in the door window. This progressive deterioration has taken place over the past 5 years. I paid $420 for the microwave plus $226 for the trim kit. Now, all GE wants to do is sell me a new unit and a new trim kit (will not fit old trim kit). I paid approximately $20,000 for the entire group. I bought GE because I trusted the name. Im stuck with GE if I want to match the remaining appliances. There are only two people living in this house so there is only minimal usage. To further complicate things, there is no serial number on the tag.

Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?

In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.

We got the GE cafe series appliances with our house. We just completed 16 months in our new house and the microwave stopped working. We had to call the GE cafe person to troubleshoot the problem. He charged us $80 (without even touching the microwave) and said we will have to spend $450 more to fix it. This is such a horrible customer experience. I had a $40 microwave in my old apartment which lasted for 4 years without a single problem. I am definitely not paying $450 for a useless microwave. But now I am worried about remaining appliances I have from GE. I understand that you would say you cant do anything as the appliances are not in warranty anymore. But if you really care about your customers, you should start looking into this and fix it. I am very very disappointed and I am not letting this go. I expect someone from GE to help us to get this fixed. Thanks for your patience to read this outburst of a disappointed customer.

We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.

GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldnt heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Dont buy GE. They make junk! I just had to dispose of this piece of trash!

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

This dishwasher was provided in our new manufactured home. It is the cheapest and loudest dishwasher I have ever had. But to be fair, I didnt pick it out. My friend just bought a new Bosch dishwasher and returned it because it didnt come with a heating element! Make sure (with the new energy saver models) that it comes with a heating element! Spots all over her glasses!

I purchased a new GE washing machine, and a new GE dishwasher, less than 5 years ago. The washing machine started leaking suddenly, and the repairman stated it was due to a cracked basket. They stated this was very rare, but the warranty had expired. The repairs would cost as much as a new machine. The dishwasher stopped draining water. A repairman advised there were two pumps, and one or both may be out. Estimates to repair the unit were only slightly less than the cost of a new unit.I will never again purchase GE appliances. I believe the life of a home appliance should be longer than 5 years. The cheap units I bought in my younger years lasted 20 years, without any problems. The GE units are not quality machines, and repair costs are outrageous. Nice way to try and convince appliance owners to just go buy new units. I can guarantee, I will not buy GE products ever again.

SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberized sump of this dishwasher suffers from chemical deterioration. In our case the deterioration allowed waste water to bypass a check valve and return into the wash water. Dishes dont come out clean and the spray wands get plugged up with bits of waste. The solution is to replace the sump. If youre handy with tools its an easy DIY job which requires pulling out the dishwasher and turning it on its side for access to the sump. Lots of videos online re the process and for safety start by shutting off the circuit breaker for the dishwasher power. For our model the new sump part number WG01L00289 replaces the original WD18X10026. Dishes & glasses now sparkle. Hope this helps as there was lots of frustration on this end before replacing the sump seen in the photo.

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.

The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.

A year after I got my GE dishwasher at Home Depot, it warped, protruded into room out of counter. GE tech fastened it into cabinet, agreed warped, said call co. Cust. Serv. Rude, said should have called while in warranty. Offered tiny discount to buy another for $400. Its worse each day.

Have owned, installed, and repaired many dishwashers throughout the years at various houses. This GE unit is by far worst dishwasher that I have ever had the displeasure to install and operate, and it replaces a Kitchen Aid unit that started a fire, see **. Specifically the GE unit had the control panel break off due to misalignment, requiring repair, the drain bulkhead fitting was poorly designed and caused a leak, requiring repair, the water solenoid valve failed in the 2nd year, and finally the door does not lock closed without significant care and attention to alignment and requires many attempts to lock closed for the start of cycle. This is the worst and I cant wait to pull it out and replace it.

We bought our first home a couple of years ago, and it came with brand new appliances. Never in my mind did I think I would need to buy a new microwave after 2 years. Our GE microwave stopped working after 2 years. I had microwaves in past that lasted for 10 years or more. Never again will I buy a GE appliances again. The quality sucks. Don’t waste your money.

There was a recall on my fairly new dishwasher. The heater was causing fires. The repairman came and said I had to remove my ceramic tiles in front of the dishwasher for him to pull it out. I called customer service and a Tina offered to reimburse me $200 to have someone remove the tiles and pull the dishwasher out. I paid a handyman $250 in cash to have it done, called GE and they sent a man to fix it. I called again for my $200 and explained their man fixed it. They now wanted a bill from my floor man. I sent the bill and they refused to pay because the bill did not say paid. I called and asked them how their repair person could have fixed it if the floor had not have the tile removed and the dishwasher pulled out for him. I said, Ask your repair person to verify that the tile was removed. The answer was they couldnt ask him. I sent the bill again with a note saying paid in cash, a picture of the floor and a picture of me - a 74-year-old woman with a note saying it was impossible for me to have ripped up the ceramic tile and backer board myself. Again, I got a reply that the receipt that I sent was not acceptable and the case was closed.

We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.

Getting great service out of it. GE Dishwasher is a good unit for the money. Its does a really good job when loaded properly. I did just extend the warranty for another year. I am very happy with it.