Ive had a GE Dishwasher for over 6 years and it works great. The issue is every 2 years or so, the plastic over the metal rods that make up the plate racks wear away and rust the underlying metal. The first time GE charged me about 200.00 for the racks, where the dishwasher only cost 250.00. The second time they replaced for free and now this third time, GE is being absolutely absurd not replacing these racks. My concern for mine is the health issues arising from having rusted parts in the washer. I believe this to be a manufacturers defect and could be happening in 1000s of these dishwashers. Metal should not go into water!!! GE should gladly replace my racks but theyre giving me a major problem, like take our offer or dont bother us. Please see the attached pictures and hopefully this doesnt happen to your dishwashers.

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.

It is a ten year old microwave and it works fine, looks dated and Ive never liked the start buttons location. We bought at the time of our kitchen remodel, good size and power for the money. Im sure newer models are just as good if not better.

I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.

I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.

I purchased a General Electric model peb7226df1ww in 2013. It lasted two years, then failed. I replaced it and two years later the replacement failed. At least GE microwaves are reliable in that aspect. You can count on them to fail. I am convinced GE installs a delayed kill switch on their microwaves to help their revenue stream. This was the last GE appliance I will ever purchase.

After my previous GE Microwave had paint peeling, I was offered a new one at a discounted price. The new one will not make popcorn. It does heat water, but a small bag of popcorn takes 4-1/2 minutes for 1/2 bag. I called and they sent a repairman. He made a bag of popcorn, told us to use a different setting. Tried that and it still didnt work. Then he heated a half cup of water and declared it works fine. It does heat. It just wont make popcorn. He said they changed the design due to people starting fires making microwave popcorn, but that could just be a easy lie. Said There is nothing we can do about it. Just dont make popcorn, eat chips instead. What???

I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.

I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.

We purchased a GE over-the-range microwave oven last November 2010 and it was installed in February 2011 when our addition was finished. Last week, it decided to stop responding to instructions. When the door is closed, it just continues to run--the turntable turns, the light stays on and the fan keeps running. It will respond to instructions, but when we want to shut it off if the door is shut, we have to unplug it--which is a real pain because it is over the range.We have an old microwave that was my wifes parents and it still works fine even though it is about 20 years old. The new one stops working in a little more than a year which is not acceptable. We contacted GE and were told that we would have to pay over $100.00 to get the thing fixed. I dont think so. We will not purchase anything GE again.

Ive had this stainless steel GE Dishwasher model GDF645SMONES with the controls in the front for nearly a year. The dishwasher constantly comes on with the slightest accidental touch. However the buttons that control the cycle settings are extremely difficult to operate to cancel the lock or delay hours features. I have to literally bang on the buttons to get a response. My thumbs are now sore from the constant pushing to cancel that lock and delay features that came on accidentally. Once locked, good luck in canceling anything. Im so disgusted with this $600 dishwasher. Complaints to GE and the so-called warranty company that turned out to be one and the same, have fallen on deaf ears from the day I got it. Do yourself a huge favor, do NOT buy this dishwasher. Customer service is awful.

Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.

Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.

June 18, 2018 GE Spacesaver Microwave in use when there was a loud pop, heavy smoke boiled out of the unit and strong smells of wires burning was noted. On fixed income now what do I do? Understand my microwave has been reviewed by ConsumerAffairs for the same issue in the past. Whatever became of their investigation?

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

GLDT696 series dishwasher - I have put up with my GE appliances and their problems for years, but now I will throw in the towel. Our Contractor appliances were replaced 5 years ago when remodeling the kitchen. Ten years of no problems with cheap stuff replaced with Stainless Steel GE ovens, fridge, microwave and dishwasher. I will only mention the dishwasher in this posting. Bottom line... Wish I went with another manufacturer. The washer has a gasket that loves to fall out of place creating leaks or floods. The pump has failed after the one year warranty. The control board has been replaced twice and today it looks like there will be a third one. That is if I am stupid enough to hold on to this piece of junk. If I buy another manufacturers steel front dishwasher it will not match the other appliances. At this point I dont care. Unlikely to ever buy a GE appliance again.

Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.

I purchased a full suite of GE Monogram Appliances about 5 years ago. All are fine except the microwave which was made in China. The back is rusting out, the inside is chipping at the door and moisture builds up in the door window. This progressive deterioration has taken place over the past 5 years. I paid $420 for the microwave plus $226 for the trim kit. Now, all GE wants to do is sell me a new unit and a new trim kit (will not fit old trim kit). I paid approximately $20,000 for the entire group. I bought GE because I trusted the name. Im stuck with GE if I want to match the remaining appliances. There are only two people living in this house so there is only minimal usage. To further complicate things, there is no serial number on the tag.

We have a GE Advantium Microwave. It is our second model (we moved and left the first one behind). It is spacious, has an intuitive menu system, cooks extremely well, also includes a convection oven feature that we use to great advantage. The nicest microwave weve ever used (and weve used plenty of them).

I use my microwave for the usual: reheating, cooking small meals. Ive had it for several years with no problems. I would recommend it to anyone. I like it.

Bought a GE dishwasher that a service bulletin was generated by GE on a fault in their manufacturing. DD03-16 for reference. The door does not stay shut and continues to open. GE customer service suggested replacing hinges and brackets on the door. So I ordered the parts and changed them. It did not work. I called them back and they suggested purchasing and replacing additional parts. I called a local 3rd party and they provided the service bulletin and said that this is a problem in the design of these models. GE will not repair the problem. The cost has been shifted to me or they suggest buying a new dishwasher for only $150 over retail. They are hiding behind a warranty that expired, but the problem started at time zero when it was made. This is garbage and I have been without a working unit and continuing to argue with them over the repair or replacement cost. Call if you have this problem because they have identified it and have a solution that they will not tell you about.

My microwave on the inside paint start peeling off. I have this appliance 2 years, it has slowly been peeling since that time and now it has completely peeled and rusted on the inside. This WAS a gift. The outside looks great, the inside is so bad. The serial # is LT914637B model JES1451DN1BB manufactured in 2010, Made in Malaysia. Be Louisville ky 40225. Does the united States make anything except make us pay taxes. This is a piece of mess. The last 2 years my husband he suffered with LLC. Now I got to deal with this. Poor workmanship. I want GE to give me my money for the MW or total replace it. Rate 0.

I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.

My Quiet Power 3 model GLD4450N10CS didnt clean well from installation (July 2008). But I ran the heavy wash as the norm. And I never used heated dry in case I had to rewash any of the contents. I ran my dishwash last evening. I went out to dinner and returned to a burning smell in my house. I opened my dishwasher and smoke came out. The plastics were melted. The cabinet next to my dishwash smelt of burning as well. The detergent table sat partially dissolved on the bottom of the washer. It took 2 hours to cool down. My dishwasher no longer goes into a wash cycle (even after unplugging it overnight). I have left it unplugged as I feel it is no longer safe. GE says it is $80 for service plus parts. And they said that if I dont repair it, I get $100 certificate to use online to order another GE. Its not worth it and I am very upset. I replaced all my appliance in 2008 with GE. My dryer had to be repaired. My washer was a lemon and they swapped it out for a new model. And now my dishwasher died and almost burned my house down.

Slow leak that caused E4 code to beep incessantly! Had a warranty repair person look at it... Turns out the new dishwasher has a faulty seam that in fact leaks! This is all fine until... one has to make numerous calls to the GE warranty line, which should be called a WARNING Line. The customer service rep was very rude and reprimanded us for not noticing the leak sooner, he seemed to not believe we had any issue... All because they could not find the service repair # that was submitted.Anyway, two weeks later we still wash our dishes and NO one has called us back from GE with any answers... SO FRUSTRATING! DO NOT BUY A GE PRODUCT whatever you do... This company has the worst customer service and warranty program. We make our daily call in hopes of being looked after one day... They keep telling us that a manager has to approve the replacement of this POC unit we spent $917 on!!! My business partner is about to purchase 20 GE dishwashers for his apartment block... I guarantee that his order will change after we chat this weekend! Thoroughly done with ALL GE products after this nightmare!

New house and all appliances came w/ it, used washer once to make sure plumbed correctly. It is the best storage container and no one looks in it... by not using it saved $38 a month in water bill and controlled water usage, throwing used water out on plants in drought, if need to sterilize put bleach in rinse water. I had 10 family members may have to use it other than for storage. Love to get a clothes pole for hanging laundry but God given rights of free sun and drying has been removed from us by associations. My machine is there if I need it. But great multipurpose and never complains... course after 13 years, crumbs in bottom and should run soon to clean it out... Its black and as this was a speculation home, builders chose colors... it doesnt show dirt as white appliances does... would buy same color again.. although real dark with oak kitchen.

Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.

Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which was the same one). Nothing special about it. It performs its purpose. The vent hood has a 2 level light and a 2 level vent function.

Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.

We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.

After 22 months of use, the microwave stopped heating. Youll see the same problem all over the internet. Lights turn on, plate spins but no change at all in temperature. The repair call was estimated to cost more than the price of the microwave. Its almost like it was planned. Never buying a GE product again.

GE Cafe Microwave CVM2072SM2SS - The touchpad stopped responding, like many other who have had this issue. GE would not give me a break on replacing the main and supporting circuit panel as suggested by the technician, so I had to pay out $500 on my own. After less than a year now the microwave wont heat. I liked the units looks and display but if it wont work, its useless.

When we bought our house we upgraded our GE appliances to stainless steel. I had no problems with the dishwasher until a few days ago. Then it stopped working completely. As with most of the complaints I have read the control panel was not working. We took the front door apart just to see if the dishwasher was worth salvaging or should we buy a new one. A screw was NEVER installed on the vent assembly to hold it in place. The entire inside if the door was corroded by steam and/or water. So every wash slowly degrading the electronics. 18 months, 6 months past its warranty where now its out of their hands and you can pay $89 to have someone just look at it. We were lucky it just broke because this hidden mistake on their part could have not only caused a short circuit but a fire. Like so many of the other stories. I will not buy GE again.

We purchased a complete kitchen of Profile appliances. Everything is fine except dishwasher! The first one didnt clean food and left scum on everything... The company sent service several times replacing many parts.... finally gave us a new one... It still doesnt clean. It will not remove peanut butter, avocado, and my teacups are perpetually stained dark brown. My old dishwasher, Kenmore, left my dishes sparkling... no matter what was on them, plus I didnt have to run my kitchen sink to get hot water first! I will not use GE in my next house which will be built in about 3-4 years.

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.

We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.

I have the GE Monogram series dishwasher. This machine has some great features. It lights up when the door is open. It is the quietest dishwasher I have ever owned. The only negative that I see is, it is slightly small on the inside.

We purchased a GE Cafe Dishwasher in Oct. 2013, and in Nov 2014 we had a major leak that ruined our hardwood floor. We called GE and they authorized a repair even though our Dishwasher was 1 month beyond the 1 year warranty. Unfortunately is now the end of January 2015 and the dishwasher is still not fixed after 4 attempts by their recommended factory authorized repair company. I have called and written numerous documenting the failed attempt and inability of the repair company to fix our dishwasher, and asked for a replacement, and was denied. They have already spent about $900 to pay the repair company, which I would think would have been cheaper to have replaced the dishwasher and had a satisfied customer. So I have now been without an operational dishwasher for 2 months while it sits in the middle of my kitchen floor, as I wait for the cupping in my hardwood floor to lay down so I can get my floor repaired. Needless to say, I am very displeased with the quality of the GE Cafe dishwasher.

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie non-chunky GE Microwave Oven would be awesome!!! :)

My GE microwave oven turns on by itself. The GE microwave oven model number: JVM1540DN1WW. The serial number is: RS903539B. My GE microwave oven turns on by itself usually as if the one minute express button was pressed in. This has been occurring for about 2 years and has been doing this normally when the air conditioner is not turned on. It appears this is a humidity issue. All summer it has been working fine. As the weather has started to be lower and we turned off the air conditioner, the problem has come back. When the temperature rises and we put the AC on again the unit will work fine. We live in Florida and it can be humid outside but with the AC turned on the humidity is lower and the microwave will work fine.

Adora Microwave - door falling apart: This microwave is supposed to be installed above a range. The materials are not suited to this. The plastic door has disintegrated. We have got through 2 handles. I took the 2nd one off to replace it and the plastic that holds the glass in place just disintegrated onto the floor along with much other plastic parts. Why is the door plastic in the first place if they cannot make it from a heatproof material? Only 4 years old and we are going to have to junk it. When the first handle failed under warranty GE said that it was not covered as it is a plastic part! They finally covered it after a long conversation.

I purchased a dishwasher and it doesnt dry the dishes. It leaves the dishwasher and the dishes wet. I was told they have a fix. However, nothing has been done. If you want wet dishes, dont buy. They told me to raise my water temperature on my hot water tank and to run my sink water until it goes hot. They told me to buy Rinse Aid. Well, I did it all and it still doesnt dry. This is an energy saver appliance. Ha, ha, its because they are saving energy at our expense.

We bought a model PVM9215SK3SS microwave as part of an over-the-range microwave oven/extractor fan combo. Unlike every other microwave combo weve ever had in our frequent moves, this microwave cannot run the kitchen timer independently of the microwave. If you try to set the kitchen timer when the microwave is running, the cook-time changes and overcooks whats in the microwave. If you try to set the microwave to cook while the timer is timing a food cooking on the range, it simply refuses to work. The instructions are very hard to both find and then understand, having been written in China to cover many different models. Apparently I can ask my phone to turn it on. I sure cant manage that very often in person! The fan is too loud for comfortable use even at the lowest speed, which is a great disappointment. A former Profile model was very quiet at every speed, and much more efficient. Were saving up for something that works.

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.

My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.

I have a microwave that has a rack inside which gives you options other than using the rotating plate inside. Overall it works quite well. I did not purchase this microwave, it came with the apartment. Not sure if I would purchase this brand if I were to buy it for my own home.

No matter what it is whether it's a GE hot water heater, an iPhone, a car or a frozen TV dinner, you're going to find someone that had a bad experience. After a day of rain eight years after I put in my Home Depot GE hot water heater, the pilot was out. I don't know if it was wet in there or what but it took me 10 hours of repeated attempts and while I was searching online for answers and deals on replacing it, I kept trying. And tonight at 10:30 PM I didn't bugger about, I just held down the pilot for one minute, and then once the pilot remained lit on its own, as fast as I could I turned the thermostat to medium high and kaboom it lit up wonderfully. Maybe it dried out but I would not say that GE water heaters are a piece of Home Depot junk. As I said earlier I installed mine eight years ago and it has never had a problem and since tonight it restarted and I checked the tap and now have hot water. I suspect it will be fine but if I need a new one, eight years hasn't been a bad run. Just follow the instructions very carefully and repeat and repeat and repeat. Good luck.

My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now its seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!

My Profile dishwasher is not on the recall list, yet the heater element malfunctioned and did damage the entire inside racks and spin bar along with contents. GE told us to have their recommended repairman provide estimate. Repair guy estimated over $600 to fix. The unit was smoking hot which caused bubbling on the exterior and the dishes to show signs of burning. Well with estimate, GE is offering a discounted top of the line dishwasher for over $600. Pretty sure, I do not want another GE. Also, when I told the agent that I was afraid that if I had not been home, it may have initiated a fire, she said it would not have happened. Really?

We bought Cafe series appliances less than 4 years ago including dishwasher, fridge, stove and microwave. These are not cheap appliances. We also bought a service contract with them. When our dishwasher broke a couple of weeks before Thanksgiving, we called service to have it looked at. After 3 trips and over a month later the dishwasher is still not fixed. Each time we tried to make an appointment we were always given a date 1 week out and a 4 hour time window, but each time the technicians showed up late and once even 3 hours late despite the 4 hour window. The fact that after so many visits and part replacement the dishwasher is still broken says a lot about the quality of the product and its maintainability. All customer representatives work like zombies. The problem with GE lies within the culture. Nobody cares. The service contract is a total waste money.

I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1SS purchased 12/30/16. We have replaced the knobs on the stove 2 times because of peeling in the past. Now we need to replace the microwave handle. The handles and knobs look like metal but they are cheaply made white plastic covered with a sharp silver coating that peels. It appears the knobs get overheated when the oven opens and the microwave handle from the steam when cooking on the stove. Last night I cut my hand on the handle! We reordered the faulty handle and now getting charge $100 from GE. The company should take responsibility for their poor design and replace it for free with a nonpeeling part. I know that we will get the same handle and won’t be able to use the burner below or hope that using the fan will keep it from cracking again. I would never recommend a GE product again.

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.

I have had a fridge, a washer and a microwave oven from GE. I have been so disappointed in all three, but the microwave oven disappointed me the most. The door broke around the handle and the hinges, and was replaced shortly after buying it. Then it broke again and I replaced it myself. Then it broke again. This makes me not want to try another GE product. The fridge shelves all broke because they were plastic. The washer fell apart shortly after a year. It is just myself and my husband using them, so they should last for years. When you buy large item, you would like them to last a long while.

This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.

I am writing this more as an educational notice for consumers of the G.E./Rheem gas water heaters to aid in uninterrupted service and understanding of the water heater. Installation locations: If you have installed your unit outside, all though in the owner’s manual, it states that G.E./Rheem says to never install the unit outside. People that live in warm climates do have their unit installed as such, but in a metal enclosure, of which to the city codes are fine, but again not by the G.E./Rheem standards. So being as this is accepted by city codes, people do and will continue to install water heater outside in enclosures.

Generally ok, but the entire wash cycles take way too long. Certainly much longer than the older models. I guess thats more or less the case with most dishwashers today. It makes me hesitant to use the dishwasher when I consider all the energy it takes to function. I would prefer having a setting for speedier rinse/wash of just a few dishes.

We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.

Dishwasher is very loud. Even on the longest setting, it doesnt get the dishes clean. The rack system, both top and bottom, isnt set up to handle a lot of items. Very poor quality and design.

My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.

Bought a new GE over the range microwave in April 2021 and it broke/stopped heating July. They replaced the magnetron in September and its broken again a month later. Same issue and parts are out 2-3 months.

Bought new Spec house with all GE appliances (was charged extra). Dishwasher Model GDF510PSD1SS wasnt drying dishes, run time 3 to 4 1/2 hours. Opened door to stop it. Have to hand wash first, then place in dw. Service man said dishwasher working properly. All was wet, rinse aid constantly leaking. Tech replaced. Inside of dw gray color had milky white film on it, dishes, rubber gaskets around door. Tech poured citric acid sol. on filter. Next run, white film again. New Cuisinart pots, pans, lids, silverware & all, scratched and nicked in first wash. Found a piece heavy glass and screw in DW. Tech said someone forgot to put screw in panel and he didnt know where glass came from. Seven + tech visits, GE Consumer Relations refused my calls. Every 2 to 3 weeks, have to remove, clean filter, bottom screen, hand dry. One cycle works. White film was hard water buildup. A used dishwasher!! Bought water softener. Problems with R.O System & Refrigerator. NO More GE!

We built our house and purchased a NEW close out Advantium Microwave. Due to delays we were not able to get into the house and use the appliance until literally 1 month after the WTY expired. The KEYPAD is shorted. There are a number of these complaints for this microwave - so we arranged for service. $375 dollars later - it was ALMOST working and the repair service determined that a new keyboard would be needed. 5 mos later we are kindly asked to take a refund of our repair bill and forget the whole thing - the part is not available! REALLY?! $2000 for a microwave, and you dont even support it?! Last - LAST time I put trust in GE. SCB2000FBB 03

This is what transpired on the with GE: I called GE Service because the Magnetron is defective. I had trouble talking to anyone because the Serial Number label on the unit is BLANK. Also, the unit is 9 years old. However, my owners manual reads additional nine-year limited warranty. The customer service rep said the additional warranty is 5 years and GE WILL NOT honor the GE printed manual I have. I was escalated to a supervisor and the first thing she asked for a Serial Number to schedule a service call. I said no, all I want is a new part and she responded cant do that and I cannot schedule a call without a serial number. Hello, the label is BLANK. We went back and forth, getting nowhere and I got angry (I hope can recover the call), she is an IDIOT!Well, opened up the unit and lo and behold it isnt a GE part. I got on eBay and purchased the DAEWOO part (the magnetron the microwave was built with) a lot cheaper and repaired the unit myself. Oh, she said you cant do that. Sounds like Big Brother is alive and well at GE. I dont expect a response since I have been dealt with by the most inhuman people at GE!

I have a built in model that is now 9 yrs old and still operates as well as the day I bought it! I will definitely buy GE again. I have family members that have owned 2-3 microwaves to my one, that screams quality.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!

I purchased a GE over-the-range microwave in 2008. After 3 years, the magnetron went out and the microwave stopped heating. I called GE repair, and they told me it would cost over $300 to fix - close to the cost of a new microwave. Stupidly, I bought another GE microwave in August 2011, model JVM1750DP1BB. In the one year Ive had it, it has broken 4 times. One time, it was the magnetron (seems like a common problem). Another time it was the motherboard. Another time, it was a bad wiring problem. Each time, I called the GE repair service, and it takes 1-2 weeks to get an appointment. Twice, they cancelled my appointment on the day because they overbooked. Given that I had to take time off work for the appointments, this is a huge inconvenience. I have been waiting over this last time for an appointment, after they again cancelled my scheduled appointment. GE makes a terrible product, and their repair service is a joke. I bought GE because I wanted to Buy American, but they have completely turned me off. Think twice about buying GE! You will waste lots of time and money.

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

All GE kitchen appliances delivered on time, but the dishwasher has been a nightmare. Started leaking right away, called GE and they couldnt come back out for 3 whole days after installing it, which ended up being a work day - so had to miss work to wait all day when he didnt come until 5 pm. Tried to make us pay for the service - we havent even used the dishwasher and they think we are going to pay them to come out fix their mistake, also under a 1 year warranty. Tech guy came out ran some computer test - didnt even look at the dishwasher or underneath. Test was good, we asked him to stay a few extra minutes and he said thats not his job. Leaked again. GE argued that we didnt get it installed by them, which was a lie. Same tech guy came out again, on a workday Again so missed work - finally figured out what was wrong, ordered the part. The part wasnt coming in for another week. So we Waited Another week without a dishwasher.When that day came We again missed work because they said between 1-5 and didnt even show up. GE tried to say the part wasnt in but we were holding the part when we asked where they were. Infuriating at that point already missed so much work days and GE employees couldnt even do their job. GE rescheduled the appointment without even telling us. Had to wait another week until they finally came out and fixed the dishwasher. Now almost a month after they delivered the appliances, I received a charge and didnt not even email to let us know we were being charged. Horrible experience with GE and will never ever buy from them again.

Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

GE Dishwasher GDF520PGJBB - GE has the worst dish washer machines you can ever buy. In fact never buy a GE dishwasher in general. Maybe, GE makes good refrigerators but not dish washers. We bought this from Home Depot and after 6 months it collapsed: Pump broken, soap dispenser broken, panel doesnt work. We had before a Maytag and we used it for over 20 years without any issues. In addition, GE has the worst customer service you can imagine. They are robots, repeat the same thing with a very annoying tone, and are not able to solve a single issue. We were even harassed by GE manager Evan or Aven, useless man, from customer relation who enjoyed seeing how much frustrated we were. This was the only GE appliance we have in our house, and after this unpleasant experience with GE will NEVER buy any GE appliance, even if it was free. GE refused to fix our machine under the pretext that its not installed on Ply Wood. We didnt install the machine ourselves but professional technicians from Home Depot and they also refuse to put PlyWood under the machine as its not a requirement. They do it every day, but looks like GE have Lazy technicians.

Purchase date 4/20/15; Model # GDT 580 SMF ES; Serial # VD776355; Dishwasher wasnt installed until the end of June upon completion of a complete kitchen renovation. Eight months later, on March 1, 2016, the dishwasher was leaking water all over the kitchen! I initiated a service call and the repair man replaced the seal and it has worked without leaking until April 13, 2016. AGAIN a very large amount of water poured out of the left side of the door. The repair man had to return 3 more times and finally didnt have a leak for almost another year. Now, June 1, 2017 my kitchen is once again flooded. This machine is garbage - Very expensive garbage. Dont waste your money! I had previously purchased from Sears and never had a water leak in a machine that was 20 years old.

I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.

Had model JES1460DS3BB less than 2 years. I started to smell burning plastic when using it. Research tells me the wiring is burning up. Im sick and tired of GE appliances. Ever since my GE toaster caught on fire in 1969 Ive had bad luck with GE. I gave the company another chance when I bought this microwave. I will never buy another GE appliance - large or small.

Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.

Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.

GE dishwasher model # GDF610PGJ5BB was fine the first year and a half. It began making noise with electronic control panel beeping for no reason. The wash cycles were incredibly long. Finally after reaching the 26 month mark, the electronic panel gave out. Having no warranty, I called the repair division of the appliance store we had purchased it from. They were to charge me $90 just to come out and look at it. With the purchase price just under $500, I wasnt willing to take the chance of repair costing a third or half of the purchase price. Regretfully, we decided to give up on repair of this dishwasher. We decided to purchase a new dishwasher, but certainly not a GE.

Wife called me at work to tell me our house is filled with smoke. Our GE dishwasher caught on fire 20 mins after she did a load of dinner dishes. Thanks to my 10- and 4-year-old kids who were in the living room playing, when they smelled smoke, they quickly ran and got the fire extinguisher and yelled to my wife. They ran out of the house and called the FD. Their quick thinking prevented it from getting worse. While on the phone, I had her go and turn off the circuit breaker. We got lucky this time, someone was home...

The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.

Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.

My GE over the range Microwave has broken about 4 times in a years time. My warranty company American Home Shield (AHS) has decided that instead of replacing this piece of garbage, its somehow worth it to keep on fixing it, which is apparently their MO for all their customers but I digress. After the latest breakdown (microwave lost power completely), I was referred by AHS to GE Appliance repair. Thus began the nightmare. The tech that showed up was incompetent at best. He showed up, looked at me, made a grouchy face and proceeded to walk in the kitchen with an attitude like he was doing us this massive favor. He opened the microwave door, closed it, opened his computer and ordered 10 (yes 10) different part. Again, he literally just opened and closed the door - did not disassemble to see what part was actually messed up. No diagnosis done of any kind. He scheduled to come out the week after that - didnt show up because I missed his phone call. Btw, I called him back pretty immediately and he didnt pick up. After being on hold for about 35 mins (which is clearly the GE standard hold time), they tell me the guy has left the area and they need to reschedule me for a week later. The day before the 2nd appointment, they called to reconfirm and then the morning of, I called, stayed on the standard 35-40 min hold and reconfirmed he was still coming and was told he was on his way. Well, the appointment time came and went and he failed to show up YET again so I called to ask wtf happened. They said he didnt come because I canceled the appointment thru an automated call. This time the idiot didnt call me like they always do. I asked for proof of this alleged automated call that was placed to me and they said no call record exist and so while it seemed like a system glitch, the tech already left the area and theyd need to reschedule it. I told them, No, thank you. Got a local repair company to come out the very next day. Turns out, out of the 10 parts that idiot tech had ordered, only 4 had arrived while the invoice still showed 10 being shipped. Let me clarify this: All these issues stem from GEs entire company: From manufacturing crappy products to HR hiring incompetent techs to customer service being absolutely nightmarish to supply chain not sending parts that are being ordered. And if you can somehow get their alleged consumer advocate department on the phone after a 40 min hold time, they dont give a crap either. All these employees MUST hate GE to drive customers away as far as possible. I own a business and I will never ever EVER buy GE again.

We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We have not had much problem with the gas oven/range/stove. We have, however, had nothing but problems with the microwave (which I submitted a separate review for) and the dishwasher. Recently, a friend made some suggestions regarding the dishwasher. I then went online and watched some tutorials on troubleshooting my dishwasher problems. I tried all the new suggestions and the dishwasher worked OK the one or two times after that and then back to all the old problems: 1. We have to scour every dish until its nearly clean before loading (even though the instructions specifically stated no pre-rinsing necessary). 2. I am not sure the soap cup opens. The soap is always left caked in the cup resulting in running the dishwasher twice. We have tried all kinds of various soaps and they all do the same thing. The eco-friendly soaps are the worst. We strive to be eco-friendly, but how can we be if we are using the harshest soaps possible AND running our dishwasher twice?! Not to mention the pre-rinse scour and running water until it is 120 degrees prior to running.3. The dishwasher also leaks and is very noisy.I have read some other reviews on this product and realize our dishes are not always dry at the end. This is a non-issue for me. I dont care so much if the dishes are dry. I do prefer for them to be clean. Dishes are a task I do not prefer to do. It would be nice to have a functioning helper. I am grateful the thing hasnt caught on fire. I saw that this dishwasher currently sells for $800-$1,500. I cannot believe it. I wouldnt spend $100 on this piece of junk.

JVM1540 - We replaced the microwave that came with our home above the stove. When we took the old one out, the blower was not installed properly for ventless. We thought that had to be the reason it just stopped working. We felt sure it wasnt GEs fault as we have always trusted them for a quality product worth the price. WRONG! I cant help but wonder if Lowes knows they are selling a costly piece of junk! When our new one quit working, we replaced the fuse 3 times, now it says keyboard is shorted service required. And thanks to this site I am tossing this piece of junk without spending any more money. GE shame on you!

We have had our GE Advantium for 4+ years and the paint has started to peel off the inside of the door. We have an extended warranty with Home Depot but they deem this a cosmetic issue which is not covered. The cost to replace the door (part only) is about $260. Not sure self-painting is safe. I read here that we are not alone in GE microwave paint peeling off inside their microwaves, in general. Has there been any recall or calls action against them for this shoddy product? We love having this microwave/oven but feel like we got hosed by GE and Home Depot.

I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2 weeks, the dishwasher wouldnt drain and had the repairman out to fix it. Within the next 2 weeks, the door wouldnt stay closed and had the repairman come. He took the rubber off around the door so that the door would close and said he was not familiar with GE dishwashers and would go to showroom and look at it and come back. I said as long as I dont have a flood. He assured me that the water only fills up so far and would not leak. Within the next 2 weeks, I was downstairs and heard water running and it was pouring through the ceiling. I ran upstairs and very hot water was all over my kitchen and pouring through the floor into the basement. The unit malfunctioned and wouldnt shut off. I had to shut off the water to the DW and run to the electrical panel to shut off power. I then had to call insurance to get a restoration company to dry out and fix my house. I phoned Arkona Appliances to let them know and they gave me a toll free number to call for GE. The toll free number when you call you are on hold for at least an hour to talk to a receptionist which puts you on to someones voicemail. I was on hold for one hour the first time and one hour and eleven minutes the second time and begged to get a direct line for future calls. Reluctantly, the receptionist gave it to me. The technician had to come out and assess the dishwasher and said I needed a new dishwasher and sent the report in Friday, August 1. Because of the long weekend, I waited to call until Wednesday and they said they didnt receive the report. She asked me whether it was emailed or faxed - how would I know. Then she found the report and said I would get a new dishwasher Wednesday, Aug 13 or the 20th. Still havent heard anything. If received next week, it will have been 5 weeks from the time of the flood I have been washing dishes by hand. Awful customer service from retailer as well as GE. Problems dont go away they just get worse. Initially upset - NOW I AM FURIOUS!!!

GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or urrrrr. It’s just over 2 years old. Its a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldnt fit the decor of our new kitchen - wished I never had.

After a short four year history of not cleaning our dishes well, our four-year old GE Profile Quiet Power 6 QP6, model PDW9280N00SS, s/n-VM819634B, overheated and did not shut off and melted everything plastic inside. The house now has a horrible smell of burnt plastic. Ill start the process tomorrow of contacting the insurance company and looking to get this odor out of our home and a different brand of dishwasher into our home.

Front of door never seems to clean up well and its stainless steel. Occasionally if you use the start delay and a harder pod it can stick and not dispense fully during wash leaving a chunk of it. I love the ability to run half loads. Smartly designed, and easy to use.

GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.

Our over the range microwave oven is under warranty and broke twice. They refuse to replace it. It was fixed the first time but its broke again and the only service tech refuses to come to our home to service it anymore. Its been a nightmare and still not resolved. We will never purchase another GE Appliance ever again!

I moved into a house with the dishwasher already installed and it didnt work. We closed it so we didnt use electricity but it started and wouldnt stop. The power button is broken. It just sits there and the lights are always lit. I tried calling for help but the workers were very unhelpful. I called a different number and was waiting a whole five minutes and no one picked up!

Have been trying to have repairs for new appliances less than year old since before May 20th. Have had cancelled appointments, service never showed, wrong parts etc. Went to consumer advocates for help, no help. Today my appointment was again cancelled and rescheduled to July 10th. About to have a stroke. Both ice makers dont work, yet I am not put ahead. Have to go back in line after GE cancels.Purchased microwave, double oven profile appliances, two dishwashers for which gasket fell off and dispenser for soap leaked, french door refrigerators, all stainless steel. I just got off phone with consumer advocates and again was told next date July 10th. And I do want an attorney to contact me. Thank you and I hope I get a response.

The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.

I purchased all GE Profile & Café appliances when we remodeled our kitchen in 2012. The DW has never cleaned well. I have contacted GE through email several times and now I have to handwash all of the silverware and re-wash most of the dishes. At times, glasses and silverware come out worse than when they went in. We have checked the water temp, pipe size. We use recommended detergent and finish rinse. We had a service call from a reputable appliance repair person, we purchased the recommended citric acid and performed the recommended protocol. This thing stinks! GE recommended another service call. I had a 20+ year old KitchenAid prior to this and it worked like a champ! Never an issue. I am ready to toss it out and buy something else (but it wont match!). Any suggestions?!!

Not even a year after purchase of new cafe series dishwasher, stainless lining rusting. Service called, GE tech agrees rusting of lining, GE warranty says not under warranty. Ive replaced screws that show signs of rust with aftermarket stainless screws. Cafe oven has had three front knobs just fall off - two were repaired under warranty and had to purchase extended warranty on third because it was more cost effective. Cafe Refrigerator had drain plate in back of unit completely rust away, tech knew what problem was before he stepped foot in my kitchen, he told us this was common. He caulked some sensor inside fridge box during service, I asked why, his response was its a design flaw and unit will operate better with this modification. Oh and redesign the ice dispenser, its tilted towards the back of the freezer and the ice is dispensed out the front.

I had to place a new order for a trim kit for my new microwave oven since the original one did not fit. I was told it would be 5 days when I placed the order, then it was backordered for 5 days, then 7 more days and now 3 more days. When will I receive the product that I have paid for 3 weeks ago?

We have a full size counter top GE microwave. It is about 3 years old and there have been no problems. Our last microwave was also a GE and it lasted about 15 years before it started to suffer from occasional electrical arcing inside, while in use. We simply stopped using it and after reviewing all models, chose to buy another GE and it has been great. We have an over the range micro at our summer home - a Frigidaire and not as good. Our research shows it will likely fail long before the GE.

It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.

I have a GE dishwasher installed by our builder. It is 6 yrs. old and for 6 yrs. it has been a problem. I already had it serviced in last years recall and now I get another notice. It is located close to our TV viewing area. and is so noisy. I hate to run it when we are watching TV. I would never buy another GE. We are also having problem with our GE double oven. I ruined several holiday dinners before realizing the temperature was 75 degrees where it should be. A replacement part is almost a $1,000. I would never ever buy another GE appliance.