My GE dishwasher is very quiet. It is a decent dishwasher and have had no problems with it in 14 years. I do sometimes have a problem getting it to reset to start at the beginning of the cycle, but it finally does. Other than that, it is fine.

I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.

Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

Getting great service out of it. GE Dishwasher is a good unit for the money. Its does a really good job when loaded properly. I did just extend the warranty for another year. I am very happy with it.

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.

Three years ago, we remodeled our kitchen and replaced all our appliances with GE Profile Stainless Steel appliances, stove, refrigerator, and dishwasher. Two months ago, the dishwasher, model PDWT580R10SS, stopped working. It was out of warranty, but the store where we purchased it said to call GE consumer service to see what they could do. They said that they would replace the parts for free if we paid for service. They said they would send a GE certified service tech to fix it. The two people they sent were dumb as a brick and after tearing apart the door, they decided that the controller board was bad and sent for a replacement. Two weeks later, they installed the new controller board and it still didnt work. They called GE and were walked through a troubleshooting guide and it was determined that the touchpad was bad. They ordered a touch pad and two weeks later, they arrived to install it and asked where the part was. According to them, it was sent to me and was at the post office, which it was not. They then asked to be paid for the three calls and I told them I do not pay for incompetence and would pay them when the appliance was fixed. Turns out, they gave GE the wrong address (their store) for the part and it was sent back. I called GE Consumer Service and talked to my rep who said she would send the part directly to me and that the service rep refused to work with me again and I should contact another service organization. The part came and it was not a touch pad, even though the packing list said touch pad. I called the GE rep, who is now a good friend and she said she would contact the store where we purchased the dishwasher and have them fix it as long as I paid for the parts. It is now two weeks since they arrived and diagnosed the problem. I just called the store and they said the part was backordered for another week. It will be close to three months before the dishwasher will be fixed if it can be. DO NOT, UNDER ANY CIRCUMSTANCES PURCHASE A GE APPLIANCE.

GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was purchased at Lowe’s in Ventura, CA about a year and a half ago. In that time, the white coating on the inside of the microwave has been deteriorating, beginning with the area under the turntable and extending out to the bottom and sides of the unit. I am concerned that our food will be contaminated by the particles that are coming off or that there will be a fire caused by the microwaves hitting on the uncoated metal. I do not plan to ever purchase another GE microwave.

My GE Washing machine did everything it was supposed to do, especially in cleaning clothes and very few if any machine problems and they last years and years, mine was 15 years old. It kept surprising me because it ran so smoothly, truly cleaned my clothes and ran forever. The Dryer couldn't keep up with my old washer, had to buy a newer more expensive machine that couldn't dry at 8 years old. I loved my reliable GE washer.

I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.

GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.

We purchased a GE Cafe Dishwasher in Oct. 2013, and in Nov 2014 we had a major leak that ruined our hardwood floor. We called GE and they authorized a repair even though our Dishwasher was 1 month beyond the 1 year warranty. Unfortunately is now the end of January 2015 and the dishwasher is still not fixed after 4 attempts by their recommended factory authorized repair company. I have called and written numerous documenting the failed attempt and inability of the repair company to fix our dishwasher, and asked for a replacement, and was denied. They have already spent about $900 to pay the repair company, which I would think would have been cheaper to have replaced the dishwasher and had a satisfied customer. So I have now been without an operational dishwasher for 2 months while it sits in the middle of my kitchen floor, as I wait for the cupping in my hardwood floor to lay down so I can get my floor repaired. Needless to say, I am very displeased with the quality of the GE Cafe dishwasher.

We did not choose our dishwasher. It was installed by the builder but its served us well for the last 3 years. Its good quality and cleans the dishes well. It is also relatively quiet while its washing.

Very convenient. Easy to use. Take some time to clean though, have to cover all food for splatter of food on the topside inside of microwave, have scour off with strong pad. Also it is not radiation free for health. But the microwave is easy to lift. The best thing about it you can cook frozen foods. Like meatloaf, beef stew my favorite, pizza, chicken.

We purchased the GE Cafe series appliances back in mid-2016 (dishwasher, dual oven gas range and microwave). Over that time period we have had at least 10 repair claims. The dishwasher front door and seal have been replaced three times, has ruined my wood floors and baseboards. The gas range has had multiple issues, including broken lights, broken fan, and a manufacturers defect in the lower oven igniter which took our reseller and third-party warranty company three weeks to repair. The microwave oven had a plastic cover just break off one day - wasnt touched before - it just cracked off!Fortunately we purchased the units through Home Depot and purchased their extended warranty program. Unfortunately the warranty company doesnt replace units and wont include claims during the manufacturers 1-year warranty period in their lemon law policy. Ive repeatedly tried getting touch with the manufacturer, but they appear to be staying high-and-dry away from consumer grievances.GE doesnt stand behind their products. I dont think their resellers give a rip either. My advice - stay away from GE. If youre in the market for something Id look at LG. I have a refrigerator, washer and dryer from LG and have had zero issues in nearly 10 years of service. I have no idea if their reliability covers dishwashers, but Id certainly take a look.

5 years ago I updated my complete kitchen with Adora LG appliances. To my dismay, the handle on the microwave (Model DVM1950SR1SS) began peeling like paper. Now I have a white plastic handle that’s supposed to be stainless steel as an eyesore in the middle of my kitchen. When I called GE replacement line, I was informed the handle was $164! My 5 year old kitchen is out of date! As far as I’m concerned this is a defective part and GE should replace it at no charge. I have been a faithful GE purchaser for many years. After this mishap, I will no longer recommend GE appliances or will I purchase them.

The GE dishwasher does a good job of cleaning the dishes however we have had to replace the door gasket on 2 occasions because of door leaks caused by the bottom tray catching on the gasket when pulling the tray out to load dishes and it pull the gasket off the door.

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

My GE microwave, has been running fine, but the door handle has cracked on the bottom. This is the second GE microwave that I have purchased in three years. They need to do a better job with the door handle. I will never buy another one.

This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchased in the summer of 2008 and has given me no problems until now. I used it last around 3pm on October 11, 2011 and apparently it was still heating up because my husband noticed a plastic burning smell the next morning. So he opened the dishwasher and it was burning hot! It had my granite countertop scorching hot, it also started to melt the bottle on the top of the counter. I think this could be a manufacturers defect.

I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!

We bought our home 4 years ago. After 2 years and 8 months the bottom of the door cracked and a piece fell off, then the door wouldnt close. We were past the warranty so we bought a new one since it would be cheaper to replace it than repair it. We didnt complain because we thought it was put in incorrectly by the builder. The new one was installed correctly this time. After 1 year and 8 months the door is doing the same thing. I contacted GE and they said there is no manufacture defects. Because we didnt purchase the extra warranty it would cost us $90 to have someone come out and look at it. We only paid $179 for the microwave. It is a huge problem for us! We will not buy another GE product. Mostly because the customer service isnt willing to help at all. They just transfer you to different departments who all tell you the same thing. Very disappointed in GE.

We purchased the following from GE: GE Profile refrigerator, dishwasher, microwave, oven and cooktop in 2006 (six years ago). Last six weeks, the refrigerator, dishwasher and cooktop broke! We have insurance through Assurant on the products since it was recommended. We purchased the insurance for repairs and parts. Refrigerator - the motherboard (if you have other words for this) went out (4 weeks for a part). Now it is fixed. Dishwasher PDW8280NSS - This was the final answer from GE Consumer Affairs:I do apologize for this entire experience. I will be more than happy to contact you today between the time frame of 02:30-04:45 PM CST. Any additional questions you may have, you can contact me quickest by email. Again, I do apologize and I will contact you later today to discuss further options available to you. At this time, being the part is not available, the best option would be to offer a prorate on this dishwasher for you in order to have a functioning dishwasher in your home. I do appreciate your patience in handling this matter and will most certainly speak with you this afternoon. Thank you. Really, I have a case manager? The products must be really ** good if you need this as a department. Everyone should rethink buying GE products. Never again. I am campaigning against them! I cant get the part on a six-year-old high-end dishwasher. We live in the US, dont we? This should be a class action suit!

GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.

My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.

I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Oven and paid over $500. I have had it 3 years and in the first 6 months it broke. It was under warranty and the $400 fee (door replacement) was covered. Then it broke 1 1/2 years later and I received a quote for $200 in labor plus the cost of parts (no longer under warranty). When the repaid guy walked in the house he said, Oh, one of these. Is it the door? I said no, we already had the door replaced, but his comment was very telling that I purchased garbage. I fixed it myself for $10 - it was a fuse. Then it broke 2 weeks later and I believe it is the fuse again. I contacted GE because I believe I received a lemon and they are willing to give me parts at 50% and nothing more. This was the worst investment decision I ever made and I caution others to not purchase this microwave.

New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).

Great microwave I have had for almost 10 years. It works like new. Its a name you can trust and not expensive at all. I have always believed in the GE name and their products. I have a dishwasher and dryer that work just as well. I will continue to buy GE products.

The GE over-the-range, model JVM316URFSS was installed in our new home by the builder. We have been in the house and used the microwave moderately for the past two years. Last night, out of nowhere, the microwave started running. I realized that it was actually heating when the glass turntable popped. I jumped up and opened the door to stop the heating. The turntable was broken. The interior was incredibly hot. Having read several reviews I realize that this is not an uncommon problem. I am going to buy a replacement but I am very concerned by the fact that GE is aware of this recallable situation and continue to allow this product to remain on the market. I will NOT purchase another GE because apparently they do not care. Our house could have burned down had we not be home.

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

The jvm3160 series has a known defect in the door interlock electrical system that blows the unit fuse if the door is opened while the mw oven is operating. This usually occurs after the warranty expires. Cost to repair can exceed the original cost of the unit. Mine failed in warranty but it took them 10 weeks to fix it. The reason it took so long is that GEs repair protocol calls replacing the whole door (which has NO electrical parts in it) instead of replacing just the latch assembly because the labor cost to replace the latch itself exceeds the cost of a complete door assembly. Door assemblies were on back-order because of the high failure rate.

The paint started peeling on the inside ceiling area of the microwave the end of the first year we bought it. I called GE and they claimed this was not harmful to the operation of the microwave. It was disgusting to have paint chips falling onto food we were cooking. Now almost all the paint is gone and there is some rust too. How can this be for cooking and what if some of the paint is accidentally ingested? If GE did not replace or offer to repair the problem. Stay away from GE microwaves is my advice.

My GE microwave is not complicated to use. When cooking prepackaged dinners it cooks perfectly in the time the food instructions say it will. I have used other microwaves that the food is over or underdone. No problems with defrosting fruit either. I am very pleased with cost and performance.

GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldnt heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Dont buy GE. They make junk! I just had to dispose of this piece of trash!

I have a 15 year old washer/dryer set that has worked consistently and it resides at a rental property. I purchased GE washer/dryer set for primary home 4 years ago and it's awesome. It's the level 1-2 steps above basic model and has enough settings to fit my needs (maybe more than I even use) such as pre-soaking, 4 settings for loads and much more. I would not purchase anything besides GE appliances. Very reliable and easy to interface with.

We purchased a manufactured home that had brand new, GE appliances in it. We have been in the home for almost two years, but the dishwasher has never worked well, at ALL, even when it was brand new. We called GE and they sent a local appliance repairman to our house. He said that there was nothing wrong with the dishwasher. They are just junk. Amen! I have tried running the water in the sink until it is hot before the dishwasher fills up, we have tried using a citrus additive that is supposed to help it clean better, we have tried several different kinds of soap, NOTHING works. It never gets the dishes clean, there is always residue and food left at the bottom of the dishwasher, and it runs for hours on end. I cant wait until I can get rid of this pile of junk and purchase a Whirlpool or anything else. I will never purchase GE appliances, EVER!!!!

I bought a GE PEB7227 Profile Microwave and after 6 months the door latch breaks. Service tech comes and says, Sorry parts are back ordered for 3 months (including new frame due to damage done to it getting the thing open). I call GE customer care. Explain that its obviously cheaper to drop ship me a new unit (and I will waive the new frame) than all of the parts, frame and a second call to fix the unit. Their answer, buy a new unit at a discount or simply go without a microwave for 3 months. Add me to the list of victims trying to warn others to NEVER buy a GE product.

Bought model DDT575SMFES less than a month ago (along with a new microwave, stove and fridge) from the Home Depot. When the appliances were delivered the stove had some flaws in it so it had to be replaced. The dishwasher is a whole other story. It worked fine for a week but now it takes forever to get it to turn on. We try and try but it just beeps and the light flashes. Once we do get it turned on to stops before completing the cycle. If it does run a full cycle the soap dispenser does not dispense the soap. I wish I would have looked at this site before purchasing these GE appliances. Total junk and will NEVER buy anything GE again if I can help it. No responses back from GE and from what I read dont expect much from them. Now we will not be able to match the Slate with another brand and are stuck here.

I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.

My GE microwave just 3 years old, from inside started coming off. Called the company they say its normal and harmless??

Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.

My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.

I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.

My dishwasher came with the home when we purchased it, and we did not see any good reason to replace it. It is a standard model, with a nice stainless steel interior. We have had no problems with it and plan to use it until it fails. I would like to have the upgrade model in a new home. This one does a good job washing the dishes.

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesnt go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I dont expose myself to rays coming from the microwave. I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.

Last summer GE replaced the peeling handle on my microwave oven. I have treated the new handle with kid gloves. No abrasive cleaning products have been used and the oven burner under the handle is used infrequently at very lower temperatures. One year later its peeling AGAIN. All the burner control bezels on my GE Cafe oven have also peeled. The handles look like plastic covered with aluminium foil. Cant believe GE hasnt fixed this problem or issued a recall. I will NEVER purchase another products made by GE!

DO NOT BUY GE APPLIANCES. The quality is terrible even on an expensive dishwasher. I bought a $700 dishwasher in November 2016 and in April 2017 it was broken, parts not available, but after fighting with customer service, they sent me the parts at my house. No one is available to come over to install the parts, the parts are sitting at my table. I guess they want me to install them myself. I even had purchased a 5-year warranty. Customer service is non existence at General Electric. I know I will never purchase a GE product ever again.

We purchased this microwave in 2016. It worked fine for a few months then one day we go to use it and it would not start. It took pushing the start button 5 times for it to work and the express cook did not work. Then 2018 came and it was November 2018 and the microwave started to short out and started smoking. So we bought a new Panasonic microwave and so far so good. Would not tell anyone to buy a GE brand item ever again.

The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.

GE GDF520PGDWW 24 white, full console dishwasher - Energy Star. I have had this dishwasher model since December 2014 and it has not drained consistently since the beginning either during the wash cycle or rinse cycle. GE has sent three different repair companies to replace the pump, the control panel, and ultimately the entire dishwasher, yet even the new dishwasher still does not drain consistently. Sometimes it drains and sometimes it doesnt. The GE-certified repairman was again here this morning and is again ordering a new pump. Counting the original pump, the previously replaced pump and the pump in the new unit, this would be the fourth pump. I tried to suggest the problem may not be the pump, but the repairman could not think of another possible issue. I do not recommend purchasing this dishwasher.

G.E. Spacemaker over the stove microwave. This is my second microwave of this type in 14 years. The first one lasted only 5 years. Im satisfied with the product albeit the price tag is too high.

Almost immediately after purchasing the GE microwave we started having problems with the circuit board. It is now totally on the blink after only 4 years. This was a high price appliance. Sometimes when setting the timer on 30 seconds, the microwave would still be running and after looking at the timer it would still have 4 or more minutes left to cook. This is a FIRE HAZARD! We have lost food from timer malfunctions. This is a product I would be afraid to purchase. I am wondering why cant there be recalls on these cheaply built defective microwaves since you read of the same malfunctions over and over. GOODBYE GE!

I guess my GE Profile dishwasher is a lemon. Sounds like it from all the other reviews. Same deal - purchased it in July of 2016 and by October 2016 it went out. Technician that was sent told me it was the electric and I needed to have an electrician fix the fuse. Electrician came out and said it had electric, that it was the dishwasher that failed. Next technician fixed it and said the electronic panels get confused. Three days off of work. December, 2016 the dishwasher failed again. Had no dishwasher throughout the holidays. They scheduled service technician and then cancelled because the one technician they had was out sick.Today, January 9th, they called to let us know they were on the way, but never called the number they were supposed to, so now we are totally taken off the schedule. Ive been on hold and disconnected three times and now have been on hold for one hour and 6 minutes. DONT BUY GE APPLIANCES - Terrible service and crappy appliances that dont work. This is really sickening since I have ALWAYS used GE appliances.

My GE Profile Spacesaver XL 1800 microwaves megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.

Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.

I purchased a GE Dishwasher about two and a half years ago. Recently, we found there was a small leak in the solenoid motor which caused damage to my floor. I looked up for the model number and it is not on the recall list. Now, I have to call the repairman. This should have never happened in two years. What is GE going to do about this?

I have been trying to get this dishwasher to work since April. I have had it serviced 2x and yesterday the board was replaced. Soon after the dishwasher started to say the same thing again. Press start and the cycle is paused and will start in 3-2-1. it does not start but repeats and beeps over and over. I have done everything in my power to get this rectified. It will run out of warranty in October and I havent been able to use it. As a consumer I am demanding a usable product that I spent my hard earned money on. Here is the model CDT875P4N2W2. I will go to any lengths to get some attention in this matter and I hope Consumer Affairs can contact GE Corporate for me.Dr. David ** Lewes Delaware

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.

This microwave is nearly 20 yrs old and is still working great. We replaced the handle but other than that it has been great. I would definitely recommend the GE brand as it has been very reliable. I give this product a great rating.

I bought the GE dishwasher in the slate color, just after a colleague at work did - within a few weeks of each other. Hers has already been repaired twice and is still not working. Mine was installed last week - and did not work even one time. No water getting to it. Had the connection checked and installer confirmed the dishwasher was defective. Im sending it back and want nothing more to do with GE products. I wish I had seen/looked for these reviews before I bought it.

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days ago, our GE Cafe Series dishwasher nearly caused a fire. If I had not been home that day, it surely would have. I ran the dishwasher as usual and went about my day several hours later. I detected a strange acrid smell and with my five-year-old who was ill and at home that day, discovered the dishwasher door was burning hot to the touch. I needed a potholder to open the door. Once opened, there was a blast of heat and smoke. I needed to use oven mitts to protect my hands from the heat to pull the racks out and handle the dishes. The heating element did not deactivate at the end of the cycle.If I had not been at home, the house would have been destroyed as all the plastic items on the top rack in the dishwasher melted. In addition the plastic parts of the lower rack, the wheels and their clips; the silverware holder; covers; the clips that hold the pot tins in place were destroyed, to the point that the majority of our silverware was coated with plastic. The plastic on the lower water dispenser has been demolished; it completely melted more than 50% of the plastic covering on the arm and is charred and burned. We are so lucky to still have a home!The door must be kept open. When the door is closed, the element super heats and presents a major fire hazard. We have noticed that there is a recall for similar models with plastic tubs, but ours has a stainless tub. GE needs to broaden the recall to include all these models. This is a serious issue that needs to be addressed immediately. Our GE Cafe Series dishwasher model #CDW9380N20SS was installed on October 1, 2008. I would not be surprised to find that parts from the recall in April 2008 were also used in the Cafe Series. I have discovered in the few days since the DW units malfunction that there are over 1000 complaints listed with similar, even identical complaints, on multiple internet sites with the same problems.

We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We have not had much problem with the gas oven/range/stove. We have, however, had nothing but problems with the microwave (which I submitted a separate review for) and the dishwasher. Recently, a friend made some suggestions regarding the dishwasher. I then went online and watched some tutorials on troubleshooting my dishwasher problems. I tried all the new suggestions and the dishwasher worked OK the one or two times after that and then back to all the old problems: 1. We have to scour every dish until its nearly clean before loading (even though the instructions specifically stated no pre-rinsing necessary). 2. I am not sure the soap cup opens. The soap is always left caked in the cup resulting in running the dishwasher twice. We have tried all kinds of various soaps and they all do the same thing. The eco-friendly soaps are the worst. We strive to be eco-friendly, but how can we be if we are using the harshest soaps possible AND running our dishwasher twice?! Not to mention the pre-rinse scour and running water until it is 120 degrees prior to running.3. The dishwasher also leaks and is very noisy.I have read some other reviews on this product and realize our dishes are not always dry at the end. This is a non-issue for me. I dont care so much if the dishes are dry. I do prefer for them to be clean. Dishes are a task I do not prefer to do. It would be nice to have a functioning helper. I am grateful the thing hasnt caught on fire. I saw that this dishwasher currently sells for $800-$1,500. I cannot believe it. I wouldnt spend $100 on this piece of junk.

My GE microwave works perfectly for microwaving and baking. It is also a convection oven and it works as well for baking as the microwave component does for microwaving. It is roomy and accommodating. Ive had the microwave for 10 years and have never had a problem with it.

GE over the range microwave Model hvm1750DM1 WW - It’s just about 2 years old. It started making a grinding noise, then quit. No more GE for me.

GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.

Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.

I purchased a new GE over the oven microwave to replace a 10-year old Spacemaker unit. After three weeks of use with no issues, the unit overheated excessively during a normal use. The heat was so intense that the pegs that hold the racks melted causing a severe burn on my sons thumb. I unplugged the unit fearing further injuries and/or fire. Are GE products manufactured poorly or did I get a lemon? Who knows? Anyone else have a similar issue? I am still waiting for GE to respond.

I purchased a GE dishwasher model no. GLD6700N00CC, serial no. ** about 4 years ago. It just finished the wash, rinse and drying cycle when without warning, the front panel on the dishwasher started smoking and spewing fumes in my kitchen. The front door of the dishwasher and top of my counter were extremely hot. Luckily, I was home when it happened. Otherwise, I might have come home to a fire.

I just built a new home and opted for all GE Slate appliances. No problems so far with microwave, fridge, and stove but the dishwasher has never once been dry or cleaned all dishes. We have had it a little over a month! Today when I went to run it, there was mold growing! I had a KitchenAid for 9 years and never once did any of this happen. From reading other complaints, it looks like Ill be living with this for some time. I will never purchase GE again.

GE appliances were installed in my new build home including a brand new, never used microwave. When we did our walkthroughs the microwave appeared to work (turned on, timer ran, etc.) but after signing we found out that the unit was a dud and the microwave emitter did not work so nothing was ever heated regardless of the run time. We have called GE several times only to get extremely rude and dismissive customer service reps (“Audrey” if that was even her real name). They refuse to replace a brand new unit that never worked and insist on trying to repair it, but we are also being told that this will take several trips as the technician will only first come to inspect it then a second trip will be needed to bring out the necessary parts (they don’t carry them in the truck because they are “fragile”). I’ll never be using a GE product again.

Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE Slate Colored Stainless Steel Interior Dishwasher (GDT580SMFES) and over the past two weeks, the water stopped heating and 2 seals in the dishwasher started disintegrating. If you touch the seals (the main gasket at the bottom of the dishwasher and the main seal that keeps water from leaking outside of the dishwasher), parts of the seals come off on your fingers. We bought our dishwasher through Lowes with the extended protection plan and were having a hell of a time getting it fixed... Every time we call to make an appointment, its a minimum of 15 minutes on hold and it takes FOREVER for the new part to arrive/get the new part installed (almost 3 weeks now). So disappointed in our appliance and in Lowes for selling us such a lousy extended warranty. Never again!

SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberized sump of this dishwasher suffers from chemical deterioration. In our case the deterioration allowed waste water to bypass a check valve and return into the wash water. Dishes dont come out clean and the spray wands get plugged up with bits of waste. The solution is to replace the sump. If youre handy with tools its an easy DIY job which requires pulling out the dishwasher and turning it on its side for access to the sump. Lots of videos online re the process and for safety start by shutting off the circuit breaker for the dishwasher power. For our model the new sump part number WG01L00289 replaces the original WD18X10026. Dishes & glasses now sparkle. Hope this helps as there was lots of frustration on this end before replacing the sump seen in the photo.

Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS and began the wash cycle. The wash cycle completed and I went off to bed leaving it on the dry cycle. The next morning I smelled a burning smell but did not know where it was coming from in my home. A few hours later, my husband began searching all of the appliances in our home to see what the burning smell was. When he opened the dishwasher smoke came out of it and everything in it was completely burned. Apparently the drying mechanism never turned off after the wash cycle or it turned itself back on only on the dry cycle. I dont know. But I know one thing for sure, we are lucky that my husband was home because I left and if he wasnt there, Im positive that the dishwasher would have caught on fire causing severe damage to our home. I will never purchase a GE appliance again. Note, I also have problems with my GE refrigerator and my GE Profile microwave and our dryer. Weve had to replace the dryer and the microwave and weve repaired the refrigerator. I have a repair person coming out to see if the dishwasher is repairable, but I dont think it will be. This is terrible.

The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.

My 4-month old dishwasher started to leak so I called GE to repair since it is still under warranty. Technician said there was a superfluous piece on the gasket which he removed. Dishwasher was fine for about 2 cycles when it started to leak again. As GE do not have a weekend service I had to take a second half day off work. Different technician said the gasket was not pushed in correctly and I should check it each time before running it. Shouldnt this be part of the design - a gasket that stays put?! Ran the dishwasher. Water all over the floor. The new floor that is getting ruined by this clearly faulty appliance.

The flat, firm-press keypad for microwaves just seems dated. Often they get worn out. However, all in all, it does what a microwave is supposed to do and does so efficiently. It’s not the most attractive microwave though.

GE microwave turns on by itself, creating a fire hazard. We could not figure out how our plastic plates melted, until we witnessed the GE microwave turning itself on by itself. Also filed a report with saferproducts.gov. It may have to take a death of a human to have this dangerous product recalled by GE. Great business plan, GE!

I purchased a Ge profile top of the line microwave installed over an electric oven. After 3 months the plastic handle came off and Ge replaced the entire door. This handle has now come off 3 times. The service tech said it has a plastic connector that weakens over a stove. It supposed to be mounted over a stove. This is just poor design and totally unacceptable for their top of the line microwave.

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.

Our microwave, model number JVM1750DP1BB, was manufactured May 2011. On Monday, Dec. 30, I was heating a bagel when the small plastic hook holding the rack caught fire. The interior of the microwave burned, but I was able to put it out before it spread too far. I shudder to think what might have happened it I had been in another room. Im irritated because I keep reading that this is a common problem. Im irritated because MY HOUSE COULD HAVE BURNED DOWN. Im irritated because it seems like GE isnt doing a great job at making it right. Ive attached a photo below, showing where the plastic pin burned. I can say that Im shopping for a new over-the-range micro, and it wont come from GE.

My GE dishwasher was installed the first week of October, 2019. After 3 loads, the unit was no longer functioning properly. I called GE to set up a service appointment to get them to come look at the dishwasher. It ended up taking 3 different technicians, ordering 3 different parts, at 3 different appointments before the problem was fixed (or so I thought). By the time I was able to use my dishwasher again, it was already the end of December and my 30 day return window expired. It is now mid January and I am already having the same problem as before and having to go through the whole process again. Because the year warranty is only for repairs, they will not just replace the unit, and instead I will have to continue dealing with this nightmare. Obviously, I will just be replacing my unit on my own after this.... And it will not be with GE!

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.

I have a microwave that has a rack inside which gives you options other than using the rotating plate inside. Overall it works quite well. I did not purchase this microwave, it came with the apartment. Not sure if I would purchase this brand if I were to buy it for my own home.

When you use the vent fan it is very loud even in the low position. I would also like to see a brighter bulb under the microwave. I dont have much more to say except that the oven functions well otherwise.

I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.

We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home. It was fortunate that we were home and in the next room, or our house could have burned down.The dishwasher cannot be repaired. I will contact GE to see what, if anything they will do to compensate me, but I am not optimistic. I will never buy GL products again. I thought by buying top of the line products from a well-known manufacturer, I would have a quality product. I was totally wrong. Sometimes, you dont get what you pay for.

Purchase a GE microwave Jes1142sp2ss on December 2014 from BrandsMart. The paint on the bottom of the microwave is peeling off exposing the metal. I have never ever heard of this happening on a microwave. I will never buy another GE product.

We bought a new $700+ Stainless Steel dishwasher 10 months ago. It has failed on several occasions, and we have been without a fix or replacement for months. We are forced to have 5 service calls, none of which have fixed it. We have been hand washing for a family of 6 for months now, and GE Consumer Relations is totally unwilling to replace it, but rather continue sending out the same service tech with no new parts or ability to correct the problem. It is the definition of insanity while we are left holding the bag. Totally unwilling to do the right thing and it is maddening to say the least. 3 months of back and forth about our need to have it replaced, and their answer is send another service person who are now 0-5. This is the worst customer experience I have ever had in any situation for anything.

We purchased a new home in 2014 with all new GE appliances. The dishwasher has never cleaned the dishes. I have to wash the dishes before I load them in the dishwasher. I might as well use the dishwasher as a drying rack. We had a service person come out before the warranty expired. We have used all of the proper cleaning recommendations and setting per the service person. Not even 2 years later, the dishwasher started leaking and ruining our hardwoods. The dishwasher was quiet but then started making a horrible noise and a burning smell emanated when door was opened. Unfortunately all of our kitchen appliances are GE. If we replace any of the appliances, they will not be GE. I will also be getting in touch with the builder of our home to let them know that GE appliances are not reliable. GE needs to recall this dishwasher.

I purchased this Spacemaker Microwave Oven (HVM1540LP1CS) from Home Depot in Aug. 2010 along with a GE electric range (JB400SPSS). I wanted the appliances to match and they look very nice in our kitchen. Four days ago the microwave stopped working, that is, it comes on and appears to be working but does not heat the food placed in it. After looking on the internet, I found that other consumers have had the same problem and it appears the megatron is the culprit. The microwave was manufactured in March 2010 in Malaysia so it was not an older model that has been sitting in a warehouse somewhere.The cost to repair the microwave will be about $125 which is about half of what I paid for it. I will not repair this microwave just to have it fail in 20 months, General Electric should be ashamed of themselves for selling foreign-made products that do not last more than 2 years. My only hope is that the electric range we purchased does not follow the same course as the microwave, consumers should be aware of these problems before they purchase General Electric products.

We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, washes better, takes longer, but it doesnt really matter. I use Quantum tablets and everything is always clean when we are done.

Ive had this stainless steel GE Dishwasher model GDF645SMONES with the controls in the front for nearly a year. The dishwasher constantly comes on with the slightest accidental touch. However the buttons that control the cycle settings are extremely difficult to operate to cancel the lock or delay hours features. I have to literally bang on the buttons to get a response. My thumbs are now sore from the constant pushing to cancel that lock and delay features that came on accidentally. Once locked, good luck in canceling anything. Im so disgusted with this $600 dishwasher. Complaints to GE and the so-called warranty company that turned out to be one and the same, have fallen on deaf ears from the day I got it. Do yourself a huge favor, do NOT buy this dishwasher. Customer service is awful.

My GE Adora microwave is about 6 years old and for the last year it has had an issue with moisture in-between the glass front door. It was streaky and now I have cloudy blotches. Called GE repair and it would cost close to $90 just for service call not including parts/labor. Think twice before purchasing this microwave. Not a happy consumer.

I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.

We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The handle broke on this unit the first week after we bought it. It then worked fine for 10 months. In August 2017 it began throwing the circuit breaker erratically, then whenever it was turned on and has not worked for a full day since. It has been repaired by Appliance Solutions of Utah at least 6-7 times (by two different technicians) and still has not worked. At least $500 worth of new parts have been put into a $200 microwave by them. After numerous calls to GE, they have offered to send me a Goodwill Certificate for the amount of purchase after I buy another GE microwave. With our experience with this microwave (inoperable and unrepairable for 5 months) I dont intend to buy another GE microwave; especially considering the one available locally is the exact same model as the one we have, which was purchased, from Sears, for $191.42. Appliance Solutions of Utah has all the records of the NUMEROUS unsuccessful repair attempts made on the unit since August 2017. I requested a refund so that a different unit could be purchased. Over the course of the past 5 months I have talked to at least four different customer representatives, after multiple hours on hold. None could find any record of the previous discussions. GEs final suggested solution was to offer us a $100 Goodwill Certificate, the title in itself being ironic. So, after buying a microwave which was defective in the first place, spending $75 to have it installed, being without the use of the microwave for five months, and being told that, GE does not offer refunds, that is what the company feels they should do to rectify the situation. Setting aside an implied warranty of fitness, the fact that the repair agents sent out by GE could not repair the microwave after numerous attempts would seem sufficient grounds to fully refund the purchase price. That is the least a reputable company would be expected to have done. GEs position is that the store selling the microwave would be responsible for a refund; apparently ignoring the terms of the warranty. I this point, I am considering filing a complaint with the Better Business Bureau and a claim in small claims court for Breach of Warranty. Obviously, the microwave was never repaired per the terms of the warranty as it is still inoperable and has never worked since the initial report to GE. We will NEVER buy another GE product; Buyer beware!