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GE Lavadora Modelo GTW685BSLWS
4.5 cu. ft. 27 Inch Top Load Washer
GE GTW685BSLWS Lavadora de carga superior de 27 pulgadas con calificación Energy Star, capacidad de 4,5 pies cúbicos, agitador HE, cuba de acero inoxidable y tapa de cristal, en blanco
Fabricante: GE
MODELO: GTW685BSLWS
MSRP: $804.00 USD
Páginas de códigos de error relacionados:
GE Refrigerador Códigos de error, GE Distancia Códigos de error, GE Lavadora Códigos de error, GE Secadora Códigos de error, GE Microonda Códigos de error, GE Lavaplatos Códigos de error, GE Calentador de agua Códigos de error,
Páginas de resolución de problemas relacionadas:
GE Refrigerador Solución de problemas, GE Distancia Solución de problemas, GE Lavadora Solución de problemas, GE Secadora Solución de problemas, GE Microonda Solución de problemas, GE Lavaplatos Solución de problemas, GE Calentador de agua Solución de problemas,
Páginas de reparación relacionadas:
GE Refrigerador Refacción, GE Distancia Refacción, GE Lavadora Refacción, GE Secadora Refacción, GE Microonda Refacción, GE Lavaplatos Refacción, GE Calentador de agua Refacción,
Páginas de piezas relacionadas:
GE Refrigerador Partes, GE Distancia Partes, GE Lavadora Partes, GE Secadora Partes, GE Microonda Partes, GE Lavaplatos Partes, GE Calentador de agua Partes,
GE Lavadora Modelo GTW685BSLWS
This unit is an over the oven with a vent fan, lights, and is paired with my GE double stove. I bought this microwave was purchased for more reasons than performance. It has been used frequently for over 5 years with no problems. It is easy to use and the food with this model (which has the rotating tray) heats the food evenly. No problems, functions with ease, and dependable.
Microwave is a 2001 and works just fine. There are a couple of things that could be better and that’s the exhaust and the lighting outside of microwave. Possibly could be more energy efficient but are bigger models built that way?
My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.
GE Dishwasher Model GLD7400R10BB - Remodeled my kitchen about 2 1/2 years ago and replaced all my appliances with GE appliances. I noticed that every now and then my dishwasher wasnt starting or running through a full cycle. I had called the GE repairman because my microwave was not heating up and asked him to take a look at my dishwasher as well. After hearing it was going to cost me $500.00 to fix my still under warranty microwave and the control board was no good and very expensive to replace because my one year warranty had past on my dishwasher, I will never invest in the money hog GE ever again! WARNING... DO NOT BUY GE!
I like microwaves to a point. If my wife puts my dinner the refrigerator and I take it out and put it into the microwave if the dinner has let’s say pork chops, mashed potatoes, peas everything gets cooked except the mashed potatoes. They’re always cold and sometimes the peas will pop. There’s never a good medium for all foods at once and if you have any bread or biscuits you have to take it out after 15 seconds. The same goes with turkey cranberry stuffing and other things that go on the plate at Thanksgiving. Some stuff gets very hot. Some stuff stays cold.
We bought our first home a couple of years ago, and it came with brand new appliances. Never in my mind did I think I would need to buy a new microwave after 2 years. Our GE microwave stopped working after 2 years. I had microwaves in past that lasted for 10 years or more. Never again will I buy a GE appliances again. The quality sucks. Don’t waste your money.
I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.
Last year in November while we were sitting in our living room and watching TV around 11:00 PM, we first smelled smoke and then noticed fire under the countertop above dishwasher. Luckily, we were awake to put fire out and disconnect dishwasher. This was all stainless steel, top of the line Profile dishwasher, part of our all Profile line. The next day I called GE customer service only to learn that dishwasher was recalled and that we were never informed about it. Very generously, they offered to replace our unit with equal top of the line PDT750SSF0SS. Instead of taking them to cleaners, as my lawyer suggested, I was stupid enough to accept this offer. A week later, dishwasher arrived but straight out of box, the door was damaged and it was full of water for some reason?! Another week passed by and finally this piece of junk was delivered. This December of 2014, just 3 weeks out of 1 year warranty, dishwasher stopped drying dishes. I called customer service and when they learned that I never purchased extended warranty, they told me to hitch hike. They offered me special customer service number which I called, they placed my name on the list, and never called back. This is the worst company I ever had to deal with, the worst products hands down and the most horrible customer service. If you dont take this post seriously and do not run away from GE, I guarantee you will be writing one of these posts, few days after warranty expires. I have reason to believe that these machines are somehow programmed through their computer to stop operating after warranty is out. Monday comes, I am calling DA office and filing claim against this predatory company. BUYERS BE AWARE!!!
I had a blow up with my GE microwave which came with 2 metal racks. I used the rack once and the microwave flared up as if I had warmed something on aluminum foil. I removed the racks. The microwave is 2 years old. Last week I warmed a chocolate chip cookie on a paper plate for 10 seconds. Immediately the microwave flared up, the plastic bracket that the shelf rest on burned and melted. I was lucky no one was hurt or a fire resulted. GE came to inspect the microwave and offered to replace it for $258.80. I am arguing with GE. I want them to replace it free of charge. Their own technician tells customers to never use the metal shelves. I maintain that the design or brackets are faulty and GE should stand behind their products. This microwave was always used correctly. Do consumers have any rights at all?
I bought the microwave in 2005. It is an above the stove type microwave, black color. It has been a great microwave for all of these years and still keeps going. I would buy a GE again. It has been a solid microwave and all parts but the turntable are still functioning after all of these years.
Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $1,023 for this GE stainless interior tall tub dishwasher GLD8700N20BB that only lasted 6 years and 4 months. It wont run, wont fill with water, nothing. Six years. Time to buy again. My advice, buy a cheap one and replace it every 36 months and forget the extended warranty. Installed: Sept. 2009. Dead: Jan. 2016. This was a replacement to an LG dishwasher that completely flooded my kitchen and caused a total tear out of my kitchen, and my homeowners insurance took LG to court. That LG cost $42,000 for a new kitchen and months of contractors and work. Washing dishes by hand is looking better every day... Think about it.
Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.
A week ago I placed a microwave dish in the microwave oven. The second rack was in place with the small microwave dish on it. When it started I noted flames from the rack bracket. The plastic on the rack had melted. I removed the rack and have not replaced it. This morning I place a microwavable cup in to reheat the coffee, and once again flame erupted.I am calling GE but wanted to let people know of this problem. I have had this appliance for a month. GE sent out a repairman. I overheard him tell someone that when there was cavity they considered it not repairable. Whomever he spoke with asked for pictures and from that deemed it repairable. I would not let them repair it as a fire with flames hot enough to melt the bracket and burning an opening in the inside shell is not something I want in my home. I received no satisfaction from GE as they just follow the Party line, I doubt any of them would want to take my repaired oven in their homes. I will dispose of it and purchase a new one from a different company.
I purchased the unit just over a year ago and it started beeping one night with error scroll speed and then key pad shorted. In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.
July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.
I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.
The jvm3160 series has a known defect in the door interlock electrical system that blows the unit fuse if the door is opened while the mw oven is operating. This usually occurs after the warranty expires. Cost to repair can exceed the original cost of the unit. Mine failed in warranty but it took them 10 weeks to fix it. The reason it took so long is that GEs repair protocol calls replacing the whole door (which has NO electrical parts in it) instead of replacing just the latch assembly because the labor cost to replace the latch itself exceeds the cost of a complete door assembly. Door assemblies were on back-order because of the high failure rate.
We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.
18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.
We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; its a GE Profile and we take excellent care of our appliances.
We have a GE built-in combination oven and microwave. The oven gets up to heat very quickly and bakes in less time than recipes call for baking. The microwave is an 1100 watt unit and performs equally well, and has for 29 years, Our cook top is a GE glass top unit, installed 11 years ago in a kitchen upgrade, performs equally well, though not quite as fast heating as our old gas unit but much cleaner and attractive. Have never required a service call on any of this equipment!
We have had multiple service calls where the tech explains immediately that he knows what the problem is, where there is a very loud buzzing noise as if you were going to be shocked by the microwave if you touch it while it is running. Now after fixing this problem multiple times, having the display burn out, etc. tonight we find out the microwave is actually turning ON when you open the door! This is a severe safety hazard! The interlock is doing exactly the opposite of what it is supposed to do!
Update 4/14. GE finally conceded that the dishwasher is indeed broken last week, and set up a replacement unit to be delivered and installed. The company that delivered the new unit would not install it of course...why would they? So, we had to hire another place to install it. GE is supposed to reimburse us for the extra installation expense. Im glad it is finally resolved, but man, oh man...what a headache.
Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.
I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.
My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.Growing up we had an Amana Radar Range. My mom bought it in 1987. I replaced it so that I could save counter space and also that it would match my other kitchen appliances. I bought the GE microwave in May 2010. This product lasted for a total of 16 months. Ridiculous! In my opinion, big business companies no longer have to be held accountable for producing bad products. Money was lost but will never again be spent on a GE product.
I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwaves plug. The toaster was fine so its not the plug. A repairman at his business location said its probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.
Our GE microwave is 20 years old and still works great! Still looks pretty good too!! We do have a small crack and the start button is worn, however, we use it several times daily. Would definitely buy this brand again.
I purchased a Ge profile top of the line microwave installed over an electric oven. After 3 months the plastic handle came off and Ge replaced the entire door. This handle has now come off 3 times. The service tech said it has a plastic connector that weakens over a stove. It supposed to be mounted over a stove. This is just poor design and totally unacceptable for their top of the line microwave.
I also have a GE Profile dishwasher with malfunctioning wheels. I read this site, and was comforted and enraged that I was not alone with my melting wheels. I sent GE customer service a note, explaining my problem. I also included a link to this site in my note. I explained that I was a loyal GE customer and that they should stand behind their products although my unit was no longer covered under warranty and did not qualify for the recall. GE responded to my e-mail with in 12 hours. They sent me a complete set of new wheels for my bottom rack free of charge, and sent out a technician to install them, again free of charge. They also e-mailed me to make sure I was happy and no longer had concerns. I am thrilled with my experience. Let me say that again I e-mailed GE and within 8 days (a holiday included), I had new wheels and a technician to install them at no charge.
Does not clean well nor dry well even on the more powerful cycles. I rinse off all the food and if anything is accidentally missed, it just gets baked on. Very disappointing. Also much of the upper rack item remain very wet at the end of the cycle. Drying issues: I use the most powerful drying cycle option but contents remain wet at the end of the cycle, especially plastics and top rack utensils. Not just damp, but large drops of water remain. Cleaning issues: Even when I use the heavy cycle, unless I remove all traces of food from the contents, the food remains and worse, now baked on. This model has a sanitized cycle so basically I use this dishwasher to sanitize only rather than clean, dry and sanitize. Completely unacceptable.
We bought a new GE microwave oven in 2007. It failed in 2018 after much, much use. We replaced it with a Whirlpool which failed in one week. Lowe’s let us return it and we bought another GE like our original and we are very happy with it.
2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.
We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home. It was fortunate that we were home and in the next room, or our house could have burned down.The dishwasher cannot be repaired. I will contact GE to see what, if anything they will do to compensate me, but I am not optimistic. I will never buy GL products again. I thought by buying top of the line products from a well-known manufacturer, I would have a quality product. I was totally wrong. Sometimes, you dont get what you pay for.
This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.
This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.
We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these.
I will NEVER buy another GE product. They were not helpful over the phone when I explained to them about the paint peeling on the inside of my microwave. Its only 4 years old & should not be doing this.
Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.
I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 credit towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I dont have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.
I recently purchased an Adora dishwasher from Home Depot. The price was enough to suggest that it should be a good dishwasher, but its the worst dishwasher Ive ever owned. It does not clean dishes and it takes two hours to do it.
Wife called me at work to tell me our house is filled with smoke. Our GE dishwasher caught on fire 20 mins after she did a load of dinner dishes. Thanks to my 10- and 4-year-old kids who were in the living room playing, when they smelled smoke, they quickly ran and got the fire extinguisher and yelled to my wife. They ran out of the house and called the FD. Their quick thinking prevented it from getting worse. While on the phone, I had her go and turn off the circuit breaker. We got lucky this time, someone was home...
I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.
I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!
Dishwasher looks and works beautifully. It is slate black and I have never had to redo any dish or glass. It is located. About 12’ from our bedroom door and we turn in on before go to bed. It is so quiet that we never have our sleep disturbed.
I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.
Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.
We selected this microwave because it has a toaster and baking feature as our small kitchen would be better without a toaster oven taking up space. Turns out user must change accessories from glass to metal when using the toaster and baking feature. The space needed to store accessories rendered the space saving concept as useless. Also, the toasting is slow and does not quite equal what a toaster oven accomplishes. Also the baking/convection mode is so noisy, one cannot hear radio/tv. 30 minutes for a baked potato is a long time for excessive noise. We bought from Kitchen Solutions in the Bronx about May 2014.
This is a review from another customer “Not only does this dishwasher do a lousy job of cleaning dishes, I have just found out it allows dirt to collect under the door flange==lots of dirt! There isnt enough hot water to clean this out. Very gross--do not buy.” I agree with this 100%. I have to use Clorox wipes to wipe out this disgusting sludge that builds up under the door flange every couple days. I have to buy a new dishwasher because my dishes smell, are still dirty and very unsanitary. Do not buy!!!! My dishwasher is only 3 years old.
Our washing machine has been with us for almost ten years and I really love the features which make it look modern and easy to dump in a load when we're running late for something. It has been having problems recently but it still runs okay, with only a few hiccups but for a little over ten years, that's pretty good!
In 2008 I redid the entire kitchen and purchased all GE Profile stainless steel appliances thinking I was purchasing quality items. Well, it didnt take long before the dishwasher broke but it was fixed for free by GE under a recall. However, now the refrigerator has begun to leak under the right corner of the ice/water dispenser located on exterior of freezer door and the microwave touchpad has also failed as I need to press below the actual keys for it to work half the time. When I spoke with GE customer service they basically told me there was nothing they could do with the refrigerator, I would have to call a repairman and have it looked at or pay their $100 diagnosis fee.The microwave they told me had issues with that particular touchpad and had it broken within first 5 years they would have repaired it for free under their recall program. But since its 7 1/2 years old I would have to buy the touchpad which normally only lasts for 6 months to 1 year or buy a new GE microwave and they would offer a rebate. Im so unhappy with their customer service and poor reliability of their products that Ive passed on each offer as I dont want to contribute another penny to a company that in my opinion is unethical and has horrible reliability. 3 out of 4 of my fancy GE Profile stainless appliances have broken! Thats a 75% failure rate! No thanks, Ill buy elsewhere. No wonder they cant sell their appliance business and why the stock hasnt moved in years... Wake Up GE, do whats right for your customers!
GE Profile Dishwasher Model GLD4400N10WW - This was the second GE dishwasher I have purchased and it will be the last. When guests come to my home, they ask whats wrong with my dishwasher when helping me in the kitchen. The racks are bubbled and there is a burn mark by the heating element from overheating. The dishes have always been too hot to unload afterwards that you have to leave the door open for ten minutes before touching them, or you will burn your hands. I purchased this dishwasher from Lowes on 2/23/2008 for $368.88. I see that there is a recall on the dishwasher now, and it is only worth a repair. Quite frankly, my dishwasher is all ruined inside and it needs more than just a new heating element. It isnt worth it to me. It is very noisy and sounds awful when I use it. I will not be putting any money into replacement parts at this point, and I am very disappointed with my purchase. A dishwasher should last more than 3.5 years. My dishwasher should be replaced for free, not just get a new element. My husband is a licensed builder and he will not be using GE either, after this experience. I am enclosing a photo of the burns.
The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.
The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is defrosting, or beverage, or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.
The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.
My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.
GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.
Have had my GE dishwasher for 15 years. Had initial problem with inner liner pulling away but got GE to replace unit. Has worked fine ever since. Nothing fancy just gets the dishes clean. Would have liked a bit more adjustability with the shelves.
We had to replace our dishwasher a few months ago and we got a GE Dishwasher and we could not be happier. This unit cleans so much better and seems to take a lot less time to do a full load. I would recommend GE to my family and friends.
I bought a 1.6 cu ft microwave at Christmas, microwave failed within a month (electric burning smell and microwave quit). Contacted GE to replace and was given a run around (told to buy first, send them the receipt, then they sent a check). Finally they replaced now - have the same issue with the new one. Never buy a GE appliance, I certainly will not!!
I purchased a GE Dishwasher 3 months ago and it has been broke (wont drain) for almost a month. I tried to schedule a service through GE since it is under the warranty and they never showed up for the second time. I called and complained but it is not just the product, their service is even worst than the product. I am going to take the unit to Home Depot and ask for a refund or exchange with another brand. It is suppose to be brand new and wont drain or can we get a service scheduled. Never buying this brand again.
We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.
GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!
I have two of these in my kitchen, just about 3 years old. They have NEVER dried the dishes and I have ALWAYS had to thoroughly wash the dishes because otherwise they dont get clean. One has completely quit working now.
I purchased new home with new GE appliances. The dishwasher from day one has been a problem. It constantly leaves water droplets inside on top, sides and door of dishwasher as well as all plastics are covered in water after even using heated drying selection. I was told after 2 visits by GE repair that it functions as designed. We have water softener, use rinse agent and quality dishwashing detergent, and the water temperature is within acceptable range.
GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.
The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.
My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.
I bought a GE dishwasher 2 years ago. The control board went out so I had a repairman come to fix it. They had to order the board from GE directly and it took 1 month or more to get the part. Then it lasted one day! Now they are telling me it cant be fixed. Really??? I expect a dishwasher to last longer than 2 years. I also bought a GE microwave that only lasted 2 years. I replaced it with Whirlpool. GE is crap now and that use to be all I bought. Not anymore. I will never spend any money on GE appliances any more.
GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.
Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and is junk. Top rack rails failing apart, bottom rack sliding rails have melted. Bottom sprayer has melted and wont stay on, incoming water has it bouncing on the bottom of the machine. As the heat dry is in it smells like melting or burning plastic. Dishes are NEVER clean and need re-washing. GE will do nothing, warranty off. Repairman says its just the type it is. Replacing it this weekend with a new Maytag, no way I would ever consider buying another GE product. Worst Dishwasher I ever owned.
Bought our GE Microwave (DVM1850DMWW) from Home Depot about 5-6 years ago. I can see a unit just failing; but to start burning, smoking and smelling is non-excusable. We were lucky enough to be in the kitchen at the time and catch the problem before it escalated. While the unit was just ok while it worked, potentially burning down our kitchen is inexcusable regardless of age. Time for a range hood and a small countertop model. A non-GE model.
Touchpad for CVM2072SM2SS stopped working. This touchpad has been creating issues for the last couple of years. Few reconnection of wires got it working for the last few times and now it is completely broke. GE is not ready to help with fixing the issue. It wants to sell me another microwave CVM1750SHSS which seems to have similar issues (also the plastic handle for those microwaves seems to fall apart due to heat). In fact, the reviews for the whole range of GE Cafe series seems to be pretty bad. GE is not owning up the design issues. Too bad!
I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.
While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.
GE Profile dishwasher washes dishes, pots, and cutlery well. Nice capacity. Also has an antibacterial cycle which is handy when someone is sick. Doesnt have a grinder in the drain (which my KitchenAid had) so I rinse everything before I put it in the GE dishwasher.
GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.I wont bore you with all the details, but for the most part, the touch pad stopped working and if left plugged in, the microwave will start on its own and run for up to a minute before beeping incessantly. If I unplug the unit and plug it back in, Ill receive a different error message, and so on. I wont waste my time contacting GE, because from what I hear, they really dont give a damn!When I was young, you could by an American-made product and expect it to last for many years. However, ever since greedy corporate America decided to ship all our jobs overseas in the name of profits, I have yet to find any imported products that are worth a damn. Instead of one good American product that would last a lifetime, I now have to purchase the same imported piece of ** many times over to get the same longevity. Maybe this is what GE wants?Needless to say, GE has now been placed on my Do Not Buy list. I guess I will now buy from another major manufacturer to see if their foreign-made garbage is any better!
All I wanted to do was eat dinner with my husband and I wound up on the internet for an hour trying to figure out how to make our microwave work. There is some kind of thing that locks you out of using it. Very frustrating when you just want to eat dinner!! Nothing works and you have to google how do you unlock this piece of crap that you paid good money for and trusted the GE label. All we ever use is defrost food or time cook vegetables. If you want a complex computer, go for this thing. Otherwise, I suggest you go for a simpler microwave that you can depend on to work.
JVM1540 - We replaced the microwave that came with our home above the stove. When we took the old one out, the blower was not installed properly for ventless. We thought that had to be the reason it just stopped working. We felt sure it wasnt GEs fault as we have always trusted them for a quality product worth the price. WRONG! I cant help but wonder if Lowes knows they are selling a costly piece of junk! When our new one quit working, we replaced the fuse 3 times, now it says keyboard is shorted service required. And thanks to this site I am tossing this piece of junk without spending any more money. GE shame on you!
Our first microwave lasted 15 years now this one 1.5 year. No help just buy a new one. Or pay 100 for their service call. 100’s of consumers with same exact problem and they just get away with it. Ridiculous.
We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.
GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopped working. Lights are on, but when we hit the start button we hear a small pop and nothing else. The clock does work counting down but nothing else. I happen to love this microwave, it was a gift for my wife. It now no longer works and cannot afford a new one. Option 1: replace parts myself for 150.00. Option 2: call a technician for 200.00 plus parts or option 3: do without. Option 4: wait to afford a new one. I guess all things grow old but we should have enough history on these items to post a life span. Well a story like this usually falls on deaf ears but if someone is reading, make the suggestion on the life span or make the parts affordable. Thank you.
GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.
GE GDF520PGDWW 24 white, full console dishwasher - Energy Star. I have had this dishwasher model since December 2014 and it has not drained consistently since the beginning either during the wash cycle or rinse cycle. GE has sent three different repair companies to replace the pump, the control panel, and ultimately the entire dishwasher, yet even the new dishwasher still does not drain consistently. Sometimes it drains and sometimes it doesnt. The GE-certified repairman was again here this morning and is again ordering a new pump. Counting the original pump, the previously replaced pump and the pump in the new unit, this would be the fourth pump. I tried to suggest the problem may not be the pump, but the repairman could not think of another possible issue. I do not recommend purchasing this dishwasher.
I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.
We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!
Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.
My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.
I was heating up some Mexican food and smelled plastic burning and looked in the microwave and saw one plastic knobs that hold up the metal grill on fire. I blew it out. I have GE repairman come out to see if they could fix it, and he said that happens and they were not responsible for it. I told the repairman to get out of my house as GE has built a product that can burst into flames and will not address that they are at fault.
My GE Profile Spacesaver XL 1800 microwaves megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.
Unit is only 7 years old and not greatly used (only two adults who dont use it much)… Purchased as part of package including GE refrigerator, range and dishwasher (already got rid of refrigerator, as parts kept breaking and unit had other chronic problems). I turned the microwave on to make popcorn - it immediately made a terrible noise and filled with smoke with an electrical smell. Unplugged the unit and contacted GE Repair. When I described what happened, I was transferred immediately to their safety unit because of the nature of the problem. A GE technician arrived today and almost immediately diagnosed the problem: a metal component that directs the waves of the microwave generation tube had burned out, and by federal regulation, he claimed, cannot be repaired - the whole appliance must be trashed and replaced. Once again, I have experienced GEs poorly engineered products that appear to be designed to fail in a relatively short time. Can you spell planned obsolescence? (No photo provided, as there is no external visual damage).
We bought the GE Potscrubber in 1997. It’s still going strong and our dishes and serving platters come out spotless. We did have to replace an inner seal once, but the part was easy to find and inexpensive, and my husband was able to put it in himself by following instructions on YouTube. We bought this before the stainless look became big but the shiny black exterior looks fine next to our new black stainless stove.
We have had this GE dishwasher model GLD6760N00SS for about 9 years and it was fine, until a few nights ago!! We ran the dishwasher, unloaded it, closed the door and went out. When we returned about four hours later we were met in our apartment lobby by the building manager who informed us that we had a fire in our apartment. It started in the dishwasher, which was off, and destroyed the unit. Repairs will be costly due to fire restoration required as well as the need to now replace more than just a dishwasher. Soot covered the whole apartment, and left a need to get a new kitchen floor and repair/replace some cabinets. Be careful of this model from GE.
Front of door never seems to clean up well and its stainless steel. Occasionally if you use the start delay and a harder pod it can stick and not dispense fully during wash leaving a chunk of it. I love the ability to run half loads. Smartly designed, and easy to use.
I bought GE Profile appliances 5 years ago. The dishwasher motor needs a new one. It cost me $300.00 to fix and I ended up buying a new dishwasher, of course, no more GE. Six months ago, my GE profile fridge is not making ice. It cost me $300.00 to fix. Now, the freezer is not working right. I was told another $300+ to fix. I went out and bought a new fridge. Back to basic, Kenmore brand. GE profile is not inexpensive and only last 5 years, starting to break down. Please stay away from this company.
We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didnt stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!Sounds like GE will not back up their products since so many microwaves owners are complaining about the paint being inferior and flaking off. There should be a recall for this problem on all microwaves sold by GE. Complaints have been from countertop to the most expensive dual stoves! This is not acceptable and GE needs to step up and deal with the problem with their microwaves that they sell. I usually buy GE; but this is making me have 2nd thoughts and think that my ones I bought in 2010 will be the last purchased from GE.They did come out twice for my range when the oven stopped working at 2 years and one of the eye knobs to turn on and off needed to be replaced when it would not turn off. But a 2 year old stove should not have needed any repairs. I noticed a big difference in quality after I bought this new one when we moved. My old GE from 1996 is still my favorite one and is still working just fine in my sons house.
I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!
We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.
Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.
We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, washes better, takes longer, but it doesnt really matter. I use Quantum tablets and everything is always clean when we are done.



