LG T9577TEELJ 8.5 kg Top Loading Washing Machine - I have bought this machine recently around 5 months back and have tried everything and even LG has sent people for resolving the issue but they also failed in their attempts. Even if you wash clothes separately the lint on clothes stays along with washing powder patches. The inbuilt filter even if cleaned adds no value. Thus its a waste of money and LG doesnt have any solution to this except for generating service request again and again. Would recommend guys not to go for this machine.

LG Refrigerator Model#LFX31925ST - Purchased July 2012. First year, this refrigerator was nothing but a joy, no problems. Second year expected to have to change filters, but not the hell I have gone through. A week before my 60th Birthday, heard noise but couldnt locate where it was coming from, moved refrigerator found nothing going on. Day of Birthday Dinner panel goes in rf and ff mode, so Knowing I purchased the extra Service agreement, I called to see if someone could come repair this problem. 24 hrs later part shows up and 7 days later repairman shows up.

Two years ago I purchased all new LG appliances for my kitchen. The microwave and oven work properly. However the dishwasher and refrigerator are pieces of junk. I upgraded my dishwasher to the Inverter Direct Drive. After trying different loading methods and different brands of D/W soap, the only way my dishes get truly cleaned, is if I use the power scrub setting. This setting runs for 2:45!!!My refrigerator LG model LFX31925ST/02 is even worse!! Every so often it makes loud vibrating sounds (which I have recorded), some banging which results in a chunk of ice that falls out of the bottom. The freezer is on the bottom and has 3 drawers. The top drawer does not maintain freezing temperatures, resulting in defrosted food that has to be thrown out. When I contacted LG Repair service (I paid for extra warranty) I was told that I am not covered for a repair visit, unless the refrigerator acts up in their presence. I advised them that I have photos and videos to prove its poor performance, however that is not sufficient! I called the retail store where I purchased it. After several calls, the store manager called me and apologized because LG would not even cooperate with him!

Purchase a French door refrigerator a year ago. 11 months in I called concerning loud noise. I was given a email to figure out how I can fix it. They never sent no one out. Needless to say refrigerator still continue to make noise after I tried to do what video suggest. A month later noise continues caked back, and I was quickly reminded that my warranty had expire. I explain the issue never was fix, before warranty expired. Was able to speak with supervisor and was told to verify proof of purchase and she would take care of it. Its been a week and no called. Now this morning the refrigerator has stop working all together and still making noise with errors displaying on door. Notified and they did not want to help. Someone suppose to call me back in 30 mins. Its been an hour no call. Food is defrosting as we play waiting game. I am so disappointed. Nice refrigerator, but only good for 11 months with no help of getting it fix.

Short and sweet... Bought LG refrigerator in September, 2013. August 2015 we came home from vacation to a room temperature fridge with melted out freezer. Repairs with extended warranty, $600.00. Paid $271.00 for extended warranty. $881.00 purchase price. Am now putting our food in whirlpool fridge in basement purchased in 1981. Has never been repaired. End of conversation.

LDG4313ST Gas Range - Since buying this range in December we have had 3 major problems. 1. Finish on bottom panel peeling off. 2. Convection oven making a loud noise, spewing soot, and setting off our carbon monoxide alarm. 3. Oven temperature varies hugely. I contacted LG the first time letting them know I read the owners manual I was given and saw nothing about foil placed on the bottom to catch drips. I make an apple pie during the holidays and for years I have always put foil on the bottom of whatever range I was using to catch the drips. Never had a problem before. Got a form letter saying that though placing foil on the bottom was a common practice that in THEIR ranges you could not. I further investigated their manual and found something in troubleshooting about it. By then, it was too late. The form letter gave no information about how to get a replacement panel. Poor customer service number one.The first time I tried to use the convection oven it smelled weird and then set off the carbon monoxide detector. I found soot on the front glass door. I entered another complaint. This time they sent out a service person. He called them and turns out this is a known problem. The oxygen/gas mix is too rich. So we have been waiting for over a month for the mod. I call appliance company. They say its back ordered with no known date for coming in. I also have them order the base panel. They got the part number. 50 bucks. Irked me, but figured at that point it wasnt that much, I would pay for it.After a long 40 minutes on hold to get to customer service at LG I was first told the mod was back ordered. Then I was told that it was the base plate that was back ordered and they could get the mod part within 3 or 4 days. I said, Fine, fix the dang convection oven so I can use it. Even though there are only 2 screws to install, they say base plate must be put in by a tech. They confirm they wont pay for it, even though we have been waiting a month to even get any news about parts.THEN, this weekend I attempted to bake a cake. I have noticed some issues with cookies, but managed. The cake rose as it should in the middle and then fell by the time I looked again. I checked the temperature and according to the panel, (I shut off and then turned back on to see what temp it thought it was) it was down to 250 when I had it set at 350!!! What the heck!!! I then checked the complaints on LG stoves and many people have problems with widely varying temperatures. LG has refused to allow techs to replace the control boards saying this is how they operate!!! They have come up with lots of excuses with customers.At this point, I have no intention of calling them back. I am copying all the complaints about their ranges and going to see if I can get Home Depot to take it back. Its a piece of junk. If they wont take it back, then I will start with LG. I want a refund. I do NOT want another stove from them. I will never again buy another LG product. They have awful customer service and dont seem to give a crap about the fact their products dont perform as they should. One positive note. The melting knob problem is fixed on this model. Only if the ranges worked.

For the last 2 years I have not been able to use my dishwasher. The reason is when it goes through a cycle it comes out smelling. I have had 5 repair man out here and they say there is nothing they can do - its the dishwasher itself. I paid over $1000 for this piece of junk. The only solution that they gave me was to go to a hardware store and get an item that you put into the dishwasher and its supposed to clean it. Needless to say I still cant use my dishwasher. When I bought all my appliances stainless steel this was supposed to be the best. I live on Social Security and its going to be hard for me to go out and buy a new one. It will not be an LG. I was literally washed the dishes before I would use the dishwasher. Now when I wash my dishes by hand at least I know theyre clean. I am very upset with this product. I have never complained to consumers but in this case I have to. Beware and if you do decide to get an LG make sure you have a very long extended warranty.

I pulled out my oven to clean behind and under it yesterday. I have been using my lower oven more lately and its melting my vinyl tiles! There is actually scorch marks on the floor too. Has anyone else has this happen to them?

Service call placed for non-working refrigerator; three service appts scheduled, each one canceled without any explanation. Been waiting since August 10 and no one can tell me when it will be fixed. Trying to live out of ice coolers - I have called the company a dozen times and keep getting referred to someone else. Service appt gets scheduled, I receive a confirming email, then no one shows up. I spent good money on this refrigerator and extended warranty.

Our refrigerator (model LFXC24726S) was bought at Best Buy Pacific Sales in 2/15. First there was a recall issue in the flat drawer and it kept freezing. It was fixed at no charge. Two weeks ago I went to get ice and all I got was water. My entire freezer was defrosted and the fridge part was getting increasingly warm. After calling the Geek Squad for repair and finding out that my extended warranty was applied to a Samsung fridge I had returned (did not fit properly in my kitchen) and never credited or transferred to the LG. So no warranty, even though it was not our fault. Now nearly 2 weeks later, I find out that the problem is a Freon leak and they cannot fix it. When the Geek Squad came to see about the reason for the failure of this very expensive fridge, he stated that he had 3 LGs have the same thing in the last few weeks. He noted that all the fridges were ALL approximately the same age (3 years or less). After going to corporate since I had gotten nowhere with anyone else at Best Buy, they are finally replacing it. Im hoping this wont happen again in the near future. Fridges are supposed to last more than 3 years.

Bought the side by side April 1, 2015 and compressor is broken as of June 23, 2018 when I noticed water pooling and my ice cream soft. Purchased at Best Buy and they give you an extra yr warranty. The repairmen don’t work on Sundays and Mondays so I have to wait 4 days before my appt. Originally they wanted to schedule me for July 2 which is 1 1/2 wks away. My refrigerator is mildly cool and the freezer has stopped freezing. I paid extra for LG unit which advertised their quiet linear compressor. I am very dissatisfied that the unit broke in 3 yrs. That is ridiculous. I will make sure that I purchase extra warranty for I see more breakdowns in the future. Wished I would have purchased a Whirlpool which is Consumer Reports recommendation. A few of my friends have Whirlpool and no problems.Updated on 06/26/2018: Had the repairman out. I thought it was the linear compressor but it turns out its in the closed system where the freon is connected to the metal coils. He thinks there is a leak. It is only 3 yrs old. This should not be. Another appt has to be set up and a specialist will come to find the leak and put freon in. If they cant fix it, then I get a new refrigerator. This is Best Buy warranty. Today they dont come with a 5 yr warranty. I will also plan on buying extended warranty. Things arent made like they used to when assembly people put it together. My old GE lasted 20 years. That was in the 70s. They purposely design them to break down after ** years.

The owners manual says the cycle for Bulky/Large/Heavy duty can wash and spin 8LBS. A call to the LG service department said it could do 12-14LBS. We have washed a 6LB mattress cover with no problems. We rewashed it 3 months later and it could not spin, tried to reposition item, the drum went back and forth forever to extract water but still couldnt spin. Months later was the 3 bathroom cotton rugs, 17X24, 21X24 and 22X34 total weight 6LBS it couldnt spin. Before the 5 year extended warranty expired called for service 3 separate times.1st repairman said he had no idea what was wrong and said he would have someone else come out, that didnt happen. 2nd repairman saw the rugs put in the machine, partial wash and then try to spin, took 1 out till wouldnt spin took out another still wouldnt spin. They said they would call LG and get answers, they called back a few days later and said LG said it was one loaded and to remove two, that did not work. We were then told that LG doesnt like to repair their equipment. The 3rd repairman couldnt long enough to see if it would spin. The warranty company gave us $50.00 and said to use a commercial laundry. Very unhappy with LG products. I will not buy again. Im also not happy with extended warranties wont be purchasing those again. Just a word to the wish look at the reviews LG has a problem.

I must agree with the reviews Ive read on this site. I purchased my LG washer and dryer in June of 2016. If the fact that it takes forever to clean my laundry which doesnt come out clean, it produces a terrible smell! At the floor level there is a drain and filter which instructions advise to clean monthly. It is hard for me, at 70 yo, to get down on the floor on my belly to clean this contraption, but it must be done. Draining the nasty water from this little hose (about the size of a pencil) is more than a notion. I agree with many others that for what I paid for this machine, I should have gotten a better product. I will never purchase another appliance with the LG label. Any others have experience with this smelly filtration system???

Purchased refrigerator end of April 2015, paid 2900 and expected it not to break in less than 5 months. It has been 3 weeks without refrigerator - I lost $3000 in medicine and approx 500 in food. LG covers nothing towards any loss nor do they care. I received my next batch of Enbrel today and today a value of 12000 and have to take it to my daughters house 20 miles away - I have no way of keeping it safe. Lg has been unresponsive and will not return a phone call. At this time service is scheduled for Monday. Hopefully they ordered right parts as no one came out to even look at it.

Purchased refrigerator 3/6/17; currently on my 3rd compressor. Because of frequent compressor failure, sent certified letter to Huntsville, ALA President of LG Electronics USA 11/8/19 and again 12/27/19. Received Returned Receipt back both times, however, have never heard from anyone at LG. Replacing a failed compressor with the same type of compressor time and time again has proven to be very poor strategy, not to mention the inconvenience to your customer during the replacement phase. Loved LG; have 5 LG products in my home. Extremely disappointed with customer service.

My LG refrigerator was purchased less than 5 years ago and it’s now non-operational. On 6/29/2013, everything was fine. About 12 noon, and returning from our weekly grocery shopping, we discovered that the lighting in the refrigerator was no longer working. We then noticed moisture all around the top of the doors and upon further checking, discovered the refrigerator was no longer working. It is over 80 humid degrees outside and a Saturday. It is our belief that the circuit board needs to be replaced. There were no signs whatsoever that something might be going wrong. It is my understanding that LG refrigerators should only be worked on by an LG trained repair person. We are not very happy.

Please do not buy any LG washers. I wish I read the reviews before I purchased mine in June. This machine doesnt rinse or spin properly and the loads are always wet and heavy. And this machine makes all the clothes smell horrible. I was told by LG that this was the customer error and the machine needs to be cleaned monthly. Ive never heard of such ridiculousness. A HUGE disappointment. I also never had to post a negative review for any purchase Ive made but especially after I spoke with a rep who was rude and utterly useless, I felt the need to post. Stay away.

I purchased a $ 2600 2015 LG French door refrigerator, LFXC24726*S, in November 2014. Now after only 17 months of actual use the whole system failed. Now Im no math major but a product this expensive should not be breaking down so soon. Its been two weeks and the repairman still hasnt received the part to fix the problem. No wonder Home Depot advised me to get the protection plan. In the future I will not be buying anymore LG PRODUCTS. Life is not so good when the consumer purchases a LG APPLIANCE.

Our 3 yo fridge has been a total nightmare. The compressor went, we lost all the food in the freezer. That was my first problem. Then I tried to contact LG for customer service. After trying to converse with an operator in the Philippines, I was able to get an authorized service tech to try and fix it. Tomorrow will be the second time I am calling him. He has replaced the main board twice. Still I have no ice and the bread in the freezer along with the veggies are all defrosted. I AM DONE. Tomorrow I am going to my friends Printing shop and having 500 bumper stickers that Read : DO NOT BUY LG PRODUCTS, Google LG Reviews to see for yourself. $1800 Fridge junk in 3 short yrs!!!

Since day 1, Ive been sorry that I bought this pair. My washer finally stopped spinning and made a weird noise today. We thought it was OK after cleaning out the filter last week. It worked for a few days after that and now stopped again. It doesnt clean clothes all that well & sometimes doesnt spin the water out enough. The dryer makes thumping noises when it spins and doesnt always dry the clothes well. Sometimes I have to leave the clothes overnight on chairs to finish drying. The set was expensive & not as good as the Maytag washer I gave away. Id never again buy anything from LG.

I purchased my range in 2009. Near the end of the warranty, my oven stopped working. I called to have it repaired and it was repaired under the warranty. February of 2013, the oven stopped working again! I bake a lot so was upset I had to get it repaired again. We live in a small town and it is hard to get repairs done. After phoning around, I found out that the range had a recall on it in 2012! Why were letters not sent out? It took three months to finally get it repaired. Yesterday, November 6th, the oven doesnt work again! I called the recall line and had to fax the bill of sale to them. As of now, I havent heard back. I told them I would just like to get a new range so I dont keep having problems with this range because I bake a lot. The person I talked with said I probably wouldnt get the full value for the range, if they dont repair it again. I cant go without an oven for another 3 months. After the third breakdown, they should just replace the stove.

I have posted here before about the smell from my LG Tromm washer. I have been reading other posts regarding leaving the door open and peeling paint. I have always left the door of my washer open and, as Ive posted before, still get that awful smell. We are at the point now of needing to replace the washing machine after 3 years because our clothes smell so bad. We have tried all the front-loading washing machine cleaners we can find and have used bleach in the tub clean as per the owners manual. One of the worst smelling items is our wonderful towels. After showering, we have to remember not to breathe deeply while drying our faces! And I just noticed the paint is peeling off the front of the machine, near one of the “seams”. It is almost like the way wet latex paint will just wipe off if. It is painted over an oil-based paint. What can we do about this? I really cant afford to buy another washing machine already.

It was small but it worked. I just always wanted a bigger and better refrigerator. It was too small and I wanted more features on the refrigerator. I wanted things like an ice maker and a water machine. I need a bigger one. I didnt like the color, or how small it was. It didnt have a lot of space for food for my house because I have a big family. It was old and outdated and we needed a more modern look. And a bigger freezer part on the refrigerator. It was just out of place here with my decor and family size. It would be nice to have wider and taller shelves. Well actually it came with the house that I was renting and it did good for a while but I have a big family and we needed more space to store more food. I am also an ice water so I love the ice maker.

I was quite happy with my LG electric (glass-top, stainless steel) range until, this weekend, the oven simply stopped working. That means no broiler, no oven, no self-cleaning. Based on my description to our authorized LG repair outfit in my city, Im told its going to cost $195 ($220 with taxes) + $120 for the repair ($138 with taxes). Thats $358 total!! After spending well over $1000 only 3 years ago for this appliance, Im infuriated.I called another company in town that repairs LGs and they said that people are lucky if they last 5 years, and that most of the time, within 2 years there are issues. She actually said that their company recommends that people keep their old ranges as long as they can. I was flabbergasted. I cant afford a new range right now so Im going to get this thing repaired, but believe me, I will never buy an LG product again. I just hope the LG dishwasher and fridge I bought will last a longer. No customer loyalty here, thats for sure.

Bought this washer about a year ago and have had nothing but problems with it! If I could I would return it! It takes forever to balance, sometimes theres almost no water and then sometimes theres too much water! The clothes come out looking like if theyve been stomped on. I COULD GO ON AND ON ABOUT HOW MUCH IT SUCKS! DO NOT BUY THIS MACHINE! I REALLY, REALLY WISH I COULD RETURN IT!

Bought the microwave from Walmart in 2019, used it without issue for about a year. Last night, I put something in to warm for 1 minute. (No metals etc of course.) And no sooner had the minute started I turned away, heard a huge grinding whoosh noise, turned back to see fire coming from the right side panel. It made the sound again, another burst of flame and I shut it off. I had the unit unplugged and set outside. I contacted LG with a pic of a clear burn mark on the right panel, explained what happened and they told me too bad, nothing they can do, try returning it to store. ALSO, they further accused me of exploding something in the microwave itself. This was the suggestion of a supervisor. I am appalled and surprised at how they handle this situation. I would seriously reconsider buying anything from them. This could have ended up so much worse than $150 down the drain.

Our LG refrigerator is only 18 months old and has broken down three times. The first time, LG repaired within the first year. Second time occurred three weeks ago. The warranty company contracted a local appliance repair company to come out. They came out and diagnosed the issue, then said they needed to order a new compressor and should take three to five days. On day three, I call the company to find out status of compressor. They indicate it had not yet arrived. I call every day after that for another week and could not get anyone to answer the phone. My wife and I are both professionals and do not have time to deal with a fridge company. On day eleven or so, I file a complaint on Better Business Bureau website. Less than twenty minutes later, I get a call. Company comes out to install the new compressor a day later. Repair guy says it is fixed and leaves. Later that day, I again noticed the fridge was not working. Fridge is still broken!!! Now another lost work day and more time on the phone and internet wasting my time dealing with a terrible LG Product! There has to be legal recourse with so many complaints. I bet the majority of us have the same model. LG needs to be held accountable for selling a $2500 piece of junk!

Dependable, easy to clean, durable because it lasts beautiful, strong and big enough to load my king comforter. Easy to assemble when needed. LG easily able to contact with questions and maybe same if I need their service.

I bought a LG instabile refrigerator and got it in August. The ice maker and water dispenser no longer works. Did the test option but it did not work. Called LG and was on hold for over 7 minutes and finally gave up. I have to try and call again tomorrow. I am very disappointed with the product and the customer service.

I’ve owned this stove for approx 1 1/2 years and in this time my roommate and I have nearly burned the house down TWICE. The knobs are SO easy to accidentally bump and turn on. The first time I had a bag on top of the stove and luckily noticed before it started flaming, but my roommate started an actual full on fire last night with a basket of laundry. I’ve since taken the knobs off, but have read other reviews of people who have done the same, but that bumping the stems actually turns the burners on easier than if the knobs were in place???‍♀️ Ordered some child proofing so we’ll see how that works. No issues with cooking, but it’s NOT worth the risk!

Purchased French door refrigerator model #LFC20745ST in April 2010. After two years the plastic latch at the top of the door broke off. After contacting my repairman he advised me he could not repair the latch as he was barred from buying replacement parts. All attempts to have the matter resolved ended in a dead end with their customer service department. After several inquiries I was made aware that I could purchase the part from their certified parts distributor. I purchased the part and my repairman was able to install it. Unfortunately it is now 2 years later and the same part has broken. Apparently their products are not designed for long term use. Their initial stands for LG - this must mean LOUSY GOODS. I would not recommend their products to anyone and I will never purchase their products.

In 2005, I purchased the LG WM1832CW washer and from the beginning, I got an OE error code which indicates a motor overload. I had a service contract and Best Buy was great in sending a repair person to troubleshoot and ultimately replaced the motor. We still have the occasional OE code, but LG told us to reduce the amount of detergent and always use high-efficiency detergent.The smell started and there was a black mold around the front tub seal and smelly clothes. Initially, I thought that the smell was due to sweaty football gear, but it continued after the season. We have used vinegar, bleach, you name it, yet it still smells.Now, Ive had two leaks that flooded my laundry room and I cant find the cause. My guess is that the front door seal is not seating properly every time.

When we decided to buy an LG refrigerator, we considered the options they had and the style. We looked at other brands before we decided on this one too. Anyway, I like the French door, however were not very happy with the appliance because its only been three years and its not cooling. There was something going on about the compressor having problems with this particular model that we bought, but the problem we had was a leak on the evap. coil. We called LG directly and they sent someone out to fix it, which is good. The contractor was good and they fixed the problem.

I wrote a review earlier about how the burner on the stove turns on if you brush up against the knobs. It does this without you even being aware and the next thing you know the ** house is burning down. This happened 3 different times and luckily I was still in the house when this happened. One time I was getting ready for work and had my dinner packed in a nylon bag and just before I left for work I heard something sizzling in the kitchen and the whole ** bag was on fire. Not happy about this ** at all. Anyway I left one of these reviews earlier asking for advice on what I could do about the situation since LG does not give a ** about these problems according to other reviews. But since my last review a couple of hours ago I went to church and then came home to cook dinner and I realized the only solution to my problem with this hazardous ** stove that cost about $1,700 if you pay full price is to remove the knobs and keep them off at all times and only use them while you are cooking. I now keep them in a bowl on top of the stove and my mind will be at ease especially when I’m not at home. In one review the ** dog turned the stove on while the people were away. LG gives not one ** about this problem. I hope this helps someone else who is at wits end. Good luck.

I want to tell you about the major issue and health problem with the top loading washer. I have been getting mold in my washer and on my clothes EVERY time I do a load of wash. This has been going on for months and it isnt going away. I run the clean cycle every few weeks hoping to keep the tub clean but it doesnt work. Ive run the clean cycle using a quart of bleach and then again using a quart of vinegar. The tub never drains properly and that is what is causing the mold. This is ridiculous and is a major health issue!!! Ive reported this to Consumer Affairs as well. This thing should be replaced immediately!!!

I have to defrost the base of the fridge about every two weeks, ice dispenser jams up. Unable to get warranty service so warranty is a false claim.

We bought an LG Front loading washer and dryer from Sears about 1 1/2 years ago. We immediately encountered sporadic occurrences of what looks like oil streaks from the washer. We called Sears and they sent someone out, who replaced the tub and some other items, and also told us to use a different kind of detergent. A few months and a few ruined items of clothing later, we called Sears again and they sent someone out who replaced a bunch of stuff again. They then sold us an extended warranty on the washer. We thought Sears sold it to us, but it turns out we bought it from LG. So the problem has continued and weve called LG, who is telling us that our complaint doesnt fall under the terms of the warranty, that we are complaining about cosmetic outcomes of the laundry. Crazy us, expecting a brand new washer to clean our clothes and not leave grease streaks. They have been horrible to work with. They are offering to refund the warranty which, of course, allows them to walk away from us completely. I guess well need to try and get Sears back involved, as technically we brought this to their attention under the original warranty, and it never was resolved. If you are considering buying LG, I hope you have better luck than weve had. I will never buy another product that says LG on it.

I really like this microwave. It is great because it allows you to easily set the microwave to multiple power settings and times intuitively. Many microwaves that I see do not allow this, or only in limited capacities.

After washing a load of clothes the drum light will not go off. We have tried unplugging, holding the start button for 10 seconds then replugging it back up. It still stays on when unplugged. The washer wont come on. Why does it seem that all the LG washers have this or a similar problem? If there is a problem with the motherboard recall these washers and fix them. This is a factory problem not the customer that bought it. The problem is too similar in every case. You are turning people against your LG products. My model is WM2487HM.

We made it 4 years with our LG refrigerator, purchased at Lowes. Everything was fine except that it wasnt cooling. Every single thing was fine except the air was blowing warm. No other problems. It was as if it just needed coolant. We have now been without a refrigerator for 10 days and almost every part has been replaced including the compressor, dryer, refrigerant, and other miscellaneous parts. Today we learned that they have to order a circuit board. The repair technician has no sense of urgency and seems totally clueless. We called LG Service to let them know what was happening and they had all the records of our 3 repair visits in the last 10 days but were totally unsympathetic and said that we are stuck until the repair guy can fix it. We bought the annual service agreement for $465 and expect better service for that kind of money. We have lost hundreds of dollars of food and are living out of a cooler. I love LG products but I will never buy another one because the service is the worst we have ever experienced. The only positive thing I can say is that he has used a freaking blow torch on every visit and hasnt damaged our hardwood floors...YET.

Not worth a damn on the inside! Three failures after warranty. Ice Maker which I replaced. Board failure which a small appliance company replaced. Now the compressor is no longer pumping. And guess what, its only a year and a half old. Last failure date - 6/29/17 just before the fourth of July weekend. So now we have to scramble to get some refrigeration. We spend $500.00 on a basic GE to get us buy until I decide what to do with the piece of crap LG that looms in our computer room like some piece of artwork! What I feel like doing is putting a rope around it dragging it down to Lowes to leave it at their front door. NEVER AGAIN!

I have an LG stove with Easy Clean. HA it is NOT easy to clean. I called the company back where I purchased it and they would not do anything, I called service and the man told me the clean cycle works correctly. I called LG and they got their money so that is all they care about. I am extremely disappointed with my LG appliances. This supposed clean cycle does not clean. I was told at one time this is designed to be cleaned after each use. I do not have time or energy to clean my oven everyday. Yes everyday! I cook something everyday. I am 70 years old and physically cannot get down on my hands and knees to clean an oven frequently. I will NEVER buy another LG again. Soon this stove will be sitting at the curb as trash!

I purchased an LG Dishwasher model number LDF7811WW for $610.00. From day 1, the thing never really cleaned our dishes (we also rinse them before putting them in the dishwasher too). This is our timeline with this lovely dishwasher: purchased it on 4-27-08. It wasn’t cleaning dishes, so on 3-26-09, I called there repair number. A guy came out and adjusted the cam for the upper and lower spray arms. It was still not cleaning dishes. I called the repair number again on 5-18-09. A serviceman came out again, had to replace the motor. On 3-22-10, it was having problems again not cleaning dishes. I called their repair number and a guy came out. He had to replace the sump assembly (which he said was the guts of the dishwasher). On 7-25-11, I had to call yet again. The dishwasher was not cleaning dishes. I called their number, he again had to replace the sump assembly (the guts of the dishwasher) and now it is 11 -2-12, I’m having trouble again. So within 4 years, I have had the major components of the dishwasher replaced 3 times and I’m sure it’s going to be the fourth when the guy comes again later this week. I called customer service for LG and they pass the buck and say it is up to my extended warranty people, which thank God we purchased (because we usually don’t). They say that the part has to go bad 3 times within a year to be considered for the lemon law. Well, if you ask me this is a lemon. I should have kept my 20-year-old Whirlpool dishwasher which I never had a problem with but just was updating the kitchen so we replaced it. Big mistake! In my opinion, this is not standing behind their product. I’m sure, to them people $610.00 is nothing, but in this household, it is very hard to come by and I want to get what I paid for. I could have bought lemons much cheaper at the grocery store. Buyers beware.

I have the same issue on my fridge that everyone else has (bad compressor) on a refrigerator that is only 2 years old. I have LG phones, TVs, dishwasher, stove, microwave, washer and dryer. But now I find out that the refrigerators are nothing more than junk due to issues with the compressor. There is a class action lawsuit on this. I spent about 3600.00 for something that lasted 2 years. Unacceptable. Really should be 0 stars.

Washer that is 6 months old breaks down, dryer that is 13 months old broke down, and cant find repair person. LG doesnt care if they sold product and have no one to work on them. Your call goes to out of this country and cant understand people on phone. All LG products bad, also service is nightmare. Bought at Home Depot was my first mistake. Nightmare.

I have had the LG Direct Drive smart drum for several months and on almost every wash cycle I have to rebalance the clothes inside. I am just trying to warn other consumers about the frustration I am going through. To be fair I have not contacted the company yet. We did call Sears and they said we would have to pay of a service call. So I am going to contact LG after I can get all my paperwork together - stay tuned.

I spent almost $3000 on my fridge in Jan. of 2015. Last week it slowly stopped cooling, we didnt notice at first and then last Friday I realized it was barely cold. Started checking all the food and most was bad. We hadnt been home much so I looked in the freezer for the first time in a couple of days and everything was defrosted. Had to throw away 3.5 trash bags of food. I called LG, they gave me a authorized tech to come look at it, which he did on Friday. Did the unplug thing, wait hours and nothing. He came back on Sat. to tap the system to see if Freon was leaking - we only had 25% Freon running through the fridge which could also mean the compressor is bad as well. This tech was leaving to go on vacation, I decided I couldnt wait a week for him to come back so called LG to get another techs #. Tech 2 came out yesterday and discovered Tech 1 had illegally removed the tap after performing the Freon test and Freon had been leaking out of my fridge for 4 days! He also ruined whatever it is you connect the tap too. Tech 2 said now all my hoses are contaminated and this fridge will be a nightmare to repair, he probably will even decline the job because it could possibly mean weeks of having to come back on multiple occasions to get it fixed. Tech 2 called LG while here, documented everything with their tech support, pictures, videos everything. LG has extended the warranty for us but now they want us to have a 3rd Tech come out, has to be specific one and this company cant get out until the end of next week, we have already been extremely inconvenienced without a fridge for a week and now they want us to wait another week to get the 3rd authorized tech before they will proceed??? I called Tech 2 again today and he said he doesnt understand, he was already here yesterday, he is an authorized technician for LG and he documented everything, there is nothing else for him to do. Just today alone I have logged 8 calls with LG, takes an average of 7-10 minutes just to get where you need to be. If you want to talk to a supervisor they say one will call you back in 30 mins., over an hour later Im calling them back because I have not received a call from a supervisor. At this point Im getting upset and told the supervisor I just need a new refrigerator and her response was well thats not up to you. Very dissatisfied with the runaround Im getting from LG, I bought 4 appliances from them in 2015 and will never buy another one because of their antiquated customer service system. Also, should I be contacting the EPA, is my fridge still leaking Freon but LG says thats ok and just wait another week?? At this point I have lost two days of work, probably about $400 of food and my stress level is through the roof!

My 2.5 year old LG refrigerator Model LFX 25978ST/00 stopped working--first ice machine failed, then freezer and then finally entire fridge--lost all my food. Called an appliance repair and they tried replacing a $150 motherboard they tested and determined had failed. That did not fix the problem. Conclusion was the compressor was also failed. LG guarantees its compressor for 10 years, BUT, only deals with certain repair centers, so I was already out $200 and needed to call one of only two LG-affiliated centers in my area. One quoted me 2300 for labor and said the repairs rarely last and I should just buy a new fridge. Another quoted me 300 for labor, but demanded an advance before scheduling the repair and said that ordering the part and scheduling could take up to 2-3 weeks. What is obvious, having read MANY similar accounts, is there needs to be a class action lawsuit against LG. Furthermore, there needs to be much more attention to quality control, parts have to be made to last longer and all of us are going to have to pay more for our appliances and/or those profiting at the upper echelons of these companies are going to have to share the spoils with their workers to fabricate better products. My GE fridge bought in 1980, lasted 30 years. Should have had it repaired and paid the price for higher electricity vs tossing three refrigerators in a landfill that are energy efficient but, doing nothing other than cluttering the earth.

I have had my LG refrigerator for a little over 5 years now. On Thursday my compressor went out for the second time. I called customer service and they stated it is under warranty, however they were also going to make an exception because the labor was not covered. Their next available appointment was 5/7/20. I get a call back a few hours later and I am told the next available appointment is actually until 5/18/20. It is currently 90 degrees where I live and since I am at risk have limited my grocery shopping to every 2-3 weeks. Lucky for me I had just gone grocery shopping. I ask LG, Will you pay for a rental fridge? (given its a known problem)….Nope. How about the roughly $200 in groceries I had just purchased....nope. How about sending anyone out sooner....We will call in 24-48 hours.Get a call and now I am being told my new appointment date is 5/19/20. Call back since it is ridiculous to wait 3 weeks to get a known problem fixed. Ask about reimbursement for me purchasing a new fridge….nope. Ask if I can get my grocery reimbursement if I buy a new fridge....nope. Then I am told I can call around to find someone and get all their information etc. and they MAY be able to authorize this company to fix my compressor. All I can say is WOW, really hoped my experience would have been not like I read in other reviews but I guess not. Here is to a waste of a fridge and a horrible customer service experience.

We purchased an LG Bottom Drawer Freezer (Model #LFX21976ST/05) 2 1/2 years ago. Recently water was dripping from the door. The ice in the ice machine was melting, and the food in the freezer was half frozen! LG customer service was helpful trying to determine the problem, walking me through trouble shooting what the problem could be only to let me know I would be charged $210.00 for a service call. I looked online and found out this is a common complaint and that even after service the same thing occurs after some time... I am disgusted that LG isnt honoring their customers by doing the right thing and repairing these defective refrigerators free of charge. VERY sad considering we love other LG products.

The motor has stopped working on my dishwasher and it is within the 10 year motor warranty. LG says they will replace the motor, however I need to pay $180 for a service tech to install the new motor. They say the motor itself is free, I just need to pay labor. I told them to send me the motor and I will install it myself, however they refuse to do so. The terms of the contract state that I am responsible for labor, that should give me the freedom to use my own labor, not be forced to pay (and overpay) for theirs.

I bought my LG Washer and Dryer back in 2007 and they are still going strong. They are big enough to fit our king size comforters so no trips to the dry cleaners or laundromats. I still love them.

After just having bought my first home, I really wanted to splurge and buy a nice big beautiful $3,400 stainless steel refrigerator as a center piece. But buying this expensive LG LMXS30776S was one of the biggest mistakes of my life. At just 2 years the thing is broken and will no longer cool. I came home one night to find that all of the ice in the ice maker had melted and puddled onto my hardwood flooring and all of my food was spoiled. Completely dismayed that my refrigerator is now cooling at 60F I called LG. They sent a tech out and he diagnosed a failed sealed system. To have a failed sealed system in 2 years is truly, truly remarkable. But you then think to yourself, Well thats ok though, sealed system is under warranty right? NOPE! The parts might be covered by warranty, but the LABOR is not. And apparently sealed system is a specialty repair service and I was quoted at $850-$1100 on the low end JUST OF LABOR.And then you think to yourself, Well Jesus, thats unbelievably expensive, so you call LG and ask them why they are selling $3400 refrigerators that dont even last 2 years? What kind of product quality are they really putting out? And they dont back up their own products? We work hard for that kind of money and consumers deserve quality assurance for their purchase. Agent very reluctantly escalated my case and I was eventually granted an exception to cover labor under warranty as well, but now heres the most interesting part. I called their authorized service provider to come back out and fix it, now with a warranty exception code but they flat out REFUSED to come back to work on the thing because apparently LG has stiffed them multiple times on warranty repairs. So LG is not only stiffing their customers with cheap and faulty appliances but they are also stiffing their own authorized service providers on warranty reimbursement to repair their cheap and faulty appliances. But you could figure that would happen if so many of them break right? Its not good business for LG to repair everything they build.So at this point, it has been 1 month since Ive had a working refrigerator. There are literally only two service providers in my area that can fix sealed systems and are authorized to work on LG (a huge amount of service providers dont even want to work on LG, so let that be the giant red flag for you.) But of these two service providers, both of them refuse to do any warranty work for LG whatsoever. I guess I wouldnt want to either, if I wasnt getting paid for my work. I have been in contact with LG daily about this, asking to give me a real solution, but they just keep giving me lip service and lists of more and more service providers, all of which are completely out of the state and cant even come here because they are not licensed outside of their own state. Ive gone through 20+ service providers that LG has given me and its the same story over and over. We dont service your area, we arent licensed in your state etc etc.I tried explaining this to LG repeatedly but they either dont listen or dont care. Or perhaps they already know, but they just give you an endless run around with no real solution. The last agent I talked to just bluntly told me Im SOL. So ask yourself this, what good is a warranty if their own company wont back it up? What good is a warranty if no service provider will accept it because LG is scheming them out of their money too? At this point I can either pay $1200+ for parts and labor out of my own pocket and reinvest back into this terrible piece of garbage that I am confident will just fail again in the near future or I can just take this thing out to the backyard and blow it up and buy a different brand. And really, in full and total honesty, Im much more inclined to do the latter. Because I will never trust my food in this thing ever again, even if it gets fixed.I will never trust LG again. Im now just far too ashamed to even have the LG symbol in my household now that I know the truth of this company. Yeah, youre sitting there reading all these reviews because this is a big purchase for you, just like it was for me. And youre thinking to yourself, This poor guy, he just got unlucky that his broke so early, but mine wont be like that and even if mine does have a problem, I have this great LG warranty right? You dont. LG is proven to have cheap and faulty products and they have proven that their warranty is completely meaningless because THEY HAVE NO INFRASTRUCTURE TO REPAIR IT ANYWAY. Youre better off buying 30 mini refrigerators for the same price and then just replacing them as they break throughout the years... But the truly sad part is... You wont need that many because one cheap $100 mini fridge will still last significantly longer than any giant shiny piece of junk you buy from LG.

LG Refrigerator Compressor Model # LFX31945ST/02 - We bought our refrigerator in February 2014. It was discounted almost half off to $1851.30 and we had another 10% off coupon (plus they automatically added the 3 year warranty that was another $90). I asked what was wrong with it, why it was discounted so much and I was told it had been a loaner fridge while someone elses was repaired. I snatched it up thinking I was getting a great deal for our new house. There were things that didnt seem right like the door never seemed to seal tight and the light would work then go out then work and so on, but nothing major just little quirks. Then in July 2017 we got up one morning to find that everything was hot in both fridge and freezer. So I contacted LG. I knew that my extended warranty had run out 5 months earlier, but I was told that the compressor was still under warranty along with a few other parts. They could only find 2 places that would work on LG and both were an hour plus away. So I contacted one who right off the bat told me LG was notorious for their compressors going bad. They came out to diagnose a bad compressor $91 and had to get authorization for parts. Meanwhile he informed me that he had 6 more LGs he had to get to with you guessed it BAD COMPRESSORS. Some of them going bad in the first 6 months. After the parts came in he came out replaced it for another $288.90. I asked him would this last longer than the 3 years that I got out of the first one and he told me they would not guarantee anything. He recommended that I sell it as fast as possible. Imagine how I felt. That was last Tuesday 8-15-17. Today is 8-22-17 and it has yet to cool or freeze properly. We have had 2 gallons of milk go bad because it is too warm and my ice maker hasnt worked yet because it has to reach 15 Celsius before it will make ice. We bought bagged ice and it melts a puddle underneath it because it is too warm. I called the technician back who of course feels bad but is not surprised. I spent an hour on the phone with LG this morning, and they tried to get me to call another technician out. I refused told them they better make this right. She told me they would replace the compressor, I told her they would also pay the labor that I was not paying another dime. I just paid it last week and I am not paying it again. She told me the technicians work was guaranteed. I informed her that he told me they would not guarantee it and that they recommended I sell it. She then told me we would reset the freezer by opening the door and slamming it 4 times in a row. What a joke. She told me not to open it for 6 hours and she would call me back then. So I am waiting and furious that we have now lost food twice because LG has an inferior product and refuses to fix it. The technician is scheduled to come back Saturday and is expecting me to pay if LG does not. I will update after my phone call this afternoon. I recommend you stay away from LG refrigerators.

We bought a new LG fridge in August 2017... Yesterday Jan.21 2020 (2 1/2 years) the fridge and freezer quit working. I called the LG 1-800 to do a remote Smart Diagnose but none of their agents could get their receiver to work in order to do this. They told me to call the one warranty dealer in my city as I found out today that all the other warranty dealers dropped both LG and Samsung for both warranty and non-warranty works as their products and service are horrible.So the only warranty place said they would not come out and I had to bring in my fridge but they suggested based on what I told them was happening that they would spend $500 plus to maybe still not be able to fix it and to go buy a new one…. LG warranty is on parts only and the guys said its never the parts that are expensive. It is the problem solving time and labor that costs. It turns out they would rather build a product that uses less power for energy savings but the compressors etc fail in short time 2 to 6 years.. Great….

I bought a LFX23961SB French Door fridge from BestBuy and was initially pleased with it. It is very stylish and I liked the features. Shortly, after purchasing it (6 months) the ice maker went out and LG sent a tech to my home. The repair lasted for one month. The tech again came out and had to repair the computer unit. Three months later, the ice maker and the temp. controls went out. Again, they where replaced. Shortly, there after they again went out. Since then LG has refused to help as the product is out of warranty and discontinued. I am very disappoint with the resolution. I paid for a very high quality product and got a bottom of the barrel of a $700 fridge.

After 2 years $1200 washer drum literally fell apart by the main nut coming off. LG has a lifetime warranty on the drum but they will not honor their warranty. You have to spend a minimum of $200 for LG to fix it. The repairman said its common with LG washers and they are only instructed to tighten the nut as hard as they can. They dont even put Loctite on the nut to prevent it. LG customer support is absolutely horrible. I even spoke to the executive office in Alabama and the guy didnt even know about their warranty and told me it doesnt exist until I had him look it up. Then he was really short with me on the phone and told me to have a good day and hung up. LG has JUNK washers, JUNK warranty, and is a JUNK company. Spend your money elsewhere!

As with so many other LG dryers my drum broke -- $500 to repair. Contacted LG and am waiting to see what happens.

Control knobs will turn on with a slight bump. Has burned items on my stove because was caught by someone in my household. Smoke alarms going off and rooms filled with smoke. THIS IS A SAFETY ISSUE!!! LG refuses to acknowledge or correct the problem, despite numerous consumers having the same exact complaint. They have denied my request for a fix. I check recalls every week just expecting to find this range on the list, but not yet. I hope it doesn’t take a serious incident for this to be addressed. Im hoping a lawyer will file a class action suit against LG. Costco says they must go thru the manufacture for this problem. Who will pay for my house if it burns down because of this stove?

My LG LFX31945ST French door fridge is 4 years old. It stopped cooling 2 weeks ago. A Sears LG licensed repairman gave us an estimate of $877 to replace the evaporator & main control board & was honest enough to tell me it wasnt worth fixing because we would continue to have issues with it. Lesson learned! Never buy LG!!!

Purchased brand new suite of stainless steel Kitchen appliance in December 2013, including LG French Door refrigerator Model# LFX31925ST/06, Inverter Dishwasher and thankfully NOT an LG wall oven from HHGregg Electronics. While first I must say the salespersons selling these appliance were not very knowledgeable or helpful. For if they were, they NEVER should have recommended LG appliances. This is my first issue. Secondly, the appliances look great and flashy, but the craftsmanship is less than sub-par as experienced on both the refrigerator and the dishwasher (dish dirtier as I refer to it). Had one service call on dishwasher within 6 months of buying, but service never alleviated the actual problem: The dishes do not get clean at even the strongest settings, and it takes over 2 hours on the short cycle.Finally the refrigerator and most of these are all likely deficient, compressor fan freezing, severe loud noises, and drawers breaking in freezer with normal use. MY conclusion (as I will not go into the NIGHTMARE of getting it repaired because this is an ongoing problem that no repair can fix), a consumer RECALL needs to made on these, as many people who are out of warranty are stuck with a 2000-3500.00 refrigerator that is worthless. Also, a CLASS ACTION SUIT SHOULD initiated as there was one against SAMSUNG in 2010, and LG is firmly aware of all these issues. MY hope is that either the US Consumer Bureau or an independent law firm reviews this immediately. Also I thank all those who take the time to place this information online too. If only I had read this BEFORE I purchased units. However I see some of the most recent reviews deal the freezer compressor and the EXTREME headache (not to say loss of food) that this has caused many. Life is NOT GOOD for the buyers of these products, but I am sure IT IS for the stockholders or LG Corporation. MY goal now is to get the seller of these product to REPLACE THEM and not with LG products either.

The first time we had a problem with things in the freezer not staying frozen, the fan in the back of the freezer had to be replaced. Cheap little fan motor for such a big unit. Now we are having the compressor replaced, everything melted in the freezer and the refrigerator section was up to 50 degrees where it should be 33 degrees. The unit is a French Door unit and we purchased it May of 2013. I feel it should have lasted much longer than it did. It seems to me they dont make any thing to last these days, and the price is out of sight.

Bought this in 2014. Had never washed worth a darn. I paid over $900 on this piece of junk. The fact that I have to start out on the bulky setting till it fills up, then turn it off, restarting it on power cleanse to get the clothes to move around makes it not so energy efficient! If not used in this manner, the lack of water causes the clothing to rub against each other causing pilling of the material. Doesnt clean properly either. You have to pre treat, and wash 4 times to get any kind of stain out. Im buying a new machine this year and it wont be an LG. What a waste of hard earned money! Im so frustrated!

I recently dismantled our LG front load washer piece by piece to locate the mold smell that had been permeating our home for about five years and this is what I found.

I bought an LG double oven in February. As soon as I tried to preheat the oven, the oven filled my house up with gas. After many unsuccessful attempts to have LG have someone come out to fix the oven under its warranty, LG finally scheduled a company to come out to fix the oven. After the company attempted to fix the oven four times, the oven still leaks so much gas when I attempt to preheat the oven that I cant use it. Even though the service company has told LG that the oven is defective and they wont come attempt to repair it anymore, LG refuses to replace the oven or refund me for the cost of the oven. I have been without an oven for seven months and Im currently stuck with a $1,500 defective oven. Thanks LG!

LG microwave dead at 18 months!! I bought an LG kitchen suite. I decided to go with the pricier microwave which looked good and had cool features expecting at least 5 years of function. I bought Model#: LMHM2237ST. It just died one day, no clock, no lights, no power, nothing. Called LG, it is out of warranty period. LG sends me warranty extension offers so frequently for all the appliances but now I understand why. At this point I cannot recommend LG to anyone. Disappointed.

The light bulbs on the bottom of my over the stove microwave get so hot that they are melting the plastic cover that surrounds them. A hole has been burnt right through the plastic. I finally just took the cover off as small bits of plastic were falling out of the cover on to the stove. Anyone else having this problem? Let me say that my microwave is about 8 years old but everything else works fine on it, just an issue with the overheating light bulbs.

Bought a kitchen suite of LG Black stainless appliances in July 2016. Within 2 weeks the gas stove top started to get rust pitting, we called LG, nothing they could do for cosmeticproblems. Strike One. Within one month the icemaker in the door of our refrigerator began building up ice and freezing up. We went online and were advised to check the seal and change the filter. We did, We defrosted it every week for months because water drops would form on the top of the freezer drawer and eventually drip on our brand new oak floors. Not to mention we couldnt open the door to retrieve ice. Strike Two. Well at just over a year the water dispenser decided to turn itself on and flood our kitchen, basement and ruin our floors. A call to LG yielded nothing but a recommendation for a repairman. He showed up, said it needed to be reset. He did that and said it was fixed. Before he could put his tools away and give us the bill the water dispenser again turned itself back on. He had me turn the water supply to it off, said he was going to get some parts and never came back. No bill, no word.... Gone. Well for the last 2 years we make ice with a counter top ice maker. Strike Three. Recently the black Stainless has started to peel ojf the refrigerator. It is literally black saran wrap. We have used nothing but water and a paper towel to clean it for fear of ruining the finish. Anyone else seeing a trend here. We are 2 middle aged adults, no kids around, no pets, who treat our belongings carefully. I couldnt imagine what these appliances would look like in a busy household with kids and pets. LG, worst decision we ever made. Stay away at all costs. Customer service is non existent and products are poorly made. DO NOT BUY.

We bought the top of the line LG Front Load Washing Machine 3 years ago. We had a repairman out 1 mo ago to service our LG dryer and while he was here he said our washing machine was about to go. He pointed out the loud noise we heard was from the drum that was about to disconnect from the machine. One month later, thats exactly what happened. When I called LG they said the drum was covered but the service was not. I called two of the recommended service repair people and the estimates I received were $695 and $800. I called LG back and asked if this was typical of a 3-year-old washer. I was told it was not their fault that I didnt buy the extended warranty! They do not stand behind their products!

My LG microwave is not working and failing every time. The service people accepted that there is some manufacturing defect but not replacing. They have charged more than Rs. 2000 at different visits but still not working.

The ABSOLUTE WORST company and customer service!! I purchased a French door refrigerator in May through JCPenney. I also purchased the extended warranty. Five months later the refrigerator showed an error code - dhF. I called LG and they sent a serviceman who walked in the house, looked at the code and said he did not have the parts needed to fix it. I asked him how he knew what he needed without opening the refrigerator and he stated that it is a problem that LG knows about but continues to sell defective equipment anyway, they just sent someone out to replace parts. Needless to say, I was not happy. I called JCPenney who pushed me off to LG and have spoken with a total of 11 different people, all who have done nothing to help me. I want the refrigerator replaced. Thanksgiving Day, it stopped working altogether and we had to scramble to get coolers and buy a small refrigerator to place some food in. Today, the day after Thanksgiving, all of LG supervisors are on extended break because of the holiday. DO NOT EVER purchase anything from this company. It is criminal that they sell defective appliances and know about it. All they care about is the bottom line. If there was a choice for 0 stars, that is what they would be rated.

Water Level - Poor. White clothes - Never had such dingy clothes. Time to complete loads - 1-2 1/2 hours. Loud Vibrations - plus off balance with most loads. Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

I bought LG washing machine and dryer, model wd-12316rdk, two years back (supposed its 5 years guarantee). In the first year, the main board had burned and I called the agency. (They told me that this model has main default which is this one. So why do you still sell it? I really dont know.) They didnt want to change it then they changed it after pressure from my side. One day later, its burned again then they changed again and now its getting burned for the third time. Three times within two years is really unacceptable. It cost me a lot almost $1000 so I really need to be compensated by a new one or I will raise and file official complaint against your company in front of the Egyptian courts.

My new LG refrigerator has never gets to the set temperature despite 3 repair visits, two replacing sensors, motherboard. Seller, Home Depot, doesnt take new refrigerators back. Now LG phone just cuts off or is busy. I was told it has to sit 6 inches from the wall and that a few degrees off is expected. Really? Im expected to put my Thanksgiving turkey in a warm refrigerator and feed it to relatives?

My three-year-old LG front loader washer (WM2301HR) started making grinding noises as it slowly stopped tumbling and spinning. After pulling the back panel off, I discovered the splines in the rotor were worn smooth. This is a warranty part - 10 years. LG will only provide the part if I call an authorized LG tech to my house. $100 to show up, plus $60 per hour to replace a $70 part. Are you kidding LG? Never again. Never again.

I wish I would have read the reviews before I purchased the LG refrigerator my big mistake.We purchased the French door refrigerator on 12/2012. Didnt expect it to last only 4 yrs. Like other reviewers the compressors and motherboards have been replaced not even two months ago and already failing. We were lied to and given the runaround about getting the parts. Living out of an ice chest for 4 wks and replenishing the ice didnt come cheap. They really need some overhaul in the customer service dept as they must go to liars training. Now I see what a piece of junk LG is. I wish somebody would get a class action lawsuit against them. We were supposed to get an email receipt. Still waiting. Never again would I purchase LG.

I bought an LG refrigerator 1-1/2 years ago and the rubber trimming has either gone out or maybe defective, which makes it hard to open the doors. I dont know of anyone that has had a refrigerator for 1-1/2 years with this type of problem occurring. I have called LG Premium Care Plan, which is the extended warranty that was recommended to me, but they will not come out to check without charging a service call. They told me it was wear and tear by opening and closing, which is nonsense. We are an elderly couple and cant image us wearing the rubber trimming. I would like to get someone to contact me and resolve this problem at no cost. I dont want to take it to a further solution. I would appreciate if you can call my daughter and speak to her about this problem. Her name is Nora ** (cell number is **). M-LMX25984ST; serial number is 008KRYP01690. Thank you.

Purchased LG LFSX29766s 3 years ago. Linear compressor failed within 1 year. Went through a nightmare of a process to have it replaced (had to buy extended warranty to cover the cost.). 2 years later -- linear compressor has failed again. Turns out this is a known problem with LG refrigerators. When they repair they just use the same faulty technology which ends up in repeated failures. Multiple class action lawsuit launched against LG. Awful product. Very disappointed in customer service response.

I chose to purchase LG because I love LG products. They were the first to be innovative in my eyes and expanded theirs products from phones to refrigerators. Their designs always look so modern and sleek unlike other brands. I loved how big the refrigerator was and how many things you can fit inside and still have space. Also its reliable and lasts and look nice. Easy to move and assemble and everything like that. Also looks great with my decor. But I dislike the price of the refrigerator, it seems to me like it wasnt really worth the price that I had paid. I feel like it should include more things and maybe more shelves but works like it should and gets the job done.

I bought a high-end LG French door refrigerator from Home Depot. Six months later, the fridge failed to keep the set temperature, becoming too warm to keep food in either the refrigerator or freezer. The LG customer service department scheduled a repairman for week later. They then called and pushed it out another week! Two weeks without a refrigerator, living out of a cooler. Ive placed numerous calls to their customer service department and they are unwilling to repair the fridge in a timely manner. Despicable, shameful, customer service! I will not be buying LG again. Beware.

Wash machine about a year old died. Most of the time the machine washed clothes for a single man with a white-collar job. So very little clothing once every couple weeks and certainly not soiled at all. Service took 3 weeks to show up and then told the machine is junk by LGs own serviceman and then told part to fix it is discontinued! On a 1-year-old machine? Then constant runaround from LG about a proof of purchase (which I do not have). The machine was purchased at Best Buy with a Best Buy gift card so no credit card or check or other means of proof. Best Buy says they cannot trace gift card purchases. The machine has a 10-year warranty and I only know this because LG told me I registered the machine with the serial number on October 10, 2017. THEY KNOW the machine was purchased and registered for the warranty! I didnt steal it! You cannot walk out of Best Buy with clothes washing machine hidden in your pants pocket! So they know when it was purchased and where it was purchased from. They (LG) have a record of all serial numbers and where they are delivered. Now they refuse to honor the warranty.

Please do not buy the LG 400+ ltr double door refrigerator even if it is given free. In a bargain hunting, I purchased a double door digital control LG 420 ltr refrigerator and it was buying a huge pain and trouble for me and my family. With almost Rs. 51,000/- paid through my nose the refrigerator is a horrible experience from the month I purchased. The computer chip got burnt out in 13th month and replaced at my cost of Rs. 4300/-, the compressor had to be replaced in 14th month. Compressor again replaced in 17th month. Even after 2 repairs at my cost the compressor makes heavy noise and the customer support has not been able to set it right even after making payments for service. The quality of the refrigerator is completely below par and in an attempt to cut cost the LG has severely compromised on quality. The customer support is horribly bad and an opaque management. You dare it and make any attempt and you do not get a caring attention. Just rhetoric and evading answers. I have lost thousands of rupees worth goods due to the machine abruptly stopping in the middle of the hot summer. I now seriously repent having purchased this refrigerator to save some Rs. 2000/- against its competitor and today hove lost more than Rs.10,000/- in repair and maintenance in just less than 2 years. Add to this the constant tension of the machine going off when we are out on a holiday, it have never been peace of mind ever since we purchased this refrigerator. Contact me at ** to hear my pains and wish none of you go through such horrible experience. Please do not look at LG refrigerator if you love your peace of mind. Even today if you want to see the problem of high noise compressor, please call and visit us. I only wish that no one elses hard earned money should be wasted in buying a bad product of LG double door digital control refrigerator.

Bought a black stainless LG fridge 2 years ago. So far, LG has had to come out to repair it 4 times. 3 times for the ice/water dispensers not shutting off, this last time for the compressor breaking. We lost hundreds of dollars in food. On top of that, my $2,000+ fridge has the black stainless coating peeling all over. These coatings are terrible. You will be disappointed. Stay away from LG and any stainless steel appliances that are coated or painted on, and not baked in to the stainless itself.

We inherited four-year-old high tech appliances. Within first year, we had repaired the dryer/washer totaling $600. Paid tech $91 to tell me I should buy new one b/c of broke Drum/bearings. After just 5 yrs? Tech said thats normal. Thats almost $1,000/yr to own including repairs, worse than owning a car. Are there any durable appliances out there?

Following some serious health issues my wife and I moved south to Florida. Based on the cost of buying new vs transporting everything we decided to purchase new. After building and closing on our brand new home on the South Florida Gulf Coast we identified the best appliance store and proceeded to purchase what we were told the best quality Washer (LG steam inverter direct drive True Balance) and the Gas Dryer (LG True Steam Sensor Dry) which were both listed by Consumer Guide as their choice/“Top Rated”? For the record we owned a matched pair of The Whirlpool Duet Washer and Gas Dryer up north prior to moving south for OVER 15 YEARS WITHOUT INCIDENT! The LG washer came with an impressive 10 year warranty and to my complete surprise the Dryer came with a ridiculous 1 year warranty! Within six months the dryer was leaking small amounts of water on the floor and the dryer was making loud grinding noises that got progressively louder as the dry cycle progressed! In addition the inside drum/tumbler finish became worn out and marred while the vent at the rear inside of the dryer literally had the finish burnt off with excessive heat presenting a serious issue! In fact some expensive Tommy Bahama shirts were ruined by this dryer!I have called the US Customer Information Center numerous times over the past two years leaving numerous messages until one day three months ago I finally had someone pick up from the Customer Information Center that was obviously overseas possibly located in India based on the gentlemen’s accent This gent proceeded to tell me that the washer was still under warranty but the dryer is only covered for one year! UNBELIEVABLE!!! He then informed me that he would have someone get back to me within the next 24 hours BUT obviously that never happened!! Based on the pricing and the alleged “Top of the line” there has got to be something that can be done? As we live in South Florida the clothing we cycle thru both machines is very light with no shoes ever touching either unit. Based on the facts I would warn you, stay away from LG Washers and Dryers!!

Bought LG W/D set from Lowes, topload washer not frontload. 33 days after installation dryer started knocking while drying (loud). Called LG CS, took 5 days for repairman to call and set up appt. Rollers were bad so installed new ones, 2 days later loud knocking was back so installed new motor, 3 days later and louder than before. Repairman came out and replaced all rollers again. So far all is good but the process took over 2 months to resolve. Lowes was NO help at all. Now the washer... it smells like rotten eggs after a couple of washes, we need to run tub clean every 2-3 days to keep smell away.1500.00 and we have a washer that has all the fancy bells and whistles but cant do a basic wash load without special care. Even following all the instructions for keeping lid open and not leaving clothes in washer nothing changes the smell after a couple of days. LG CS is terrible, Lowes CS is terrible. LG products are a nightmare, never again. Bought 3 yr extended warranty and they were just words and excuses. Seems this is a design flaw that should have been fixed but I guess the consumer will just deal with the bad product design.

I purchased the LG top load washing machine model WT4870C only two months ago. It kept giving this unbalance code and no matter what I tried it stopped. LG did a over the phone diagnostic and informed the repairman what was wrong with. I also told LG and the repairman over the phone it looked like the drum seam was splitting. They totally discounted what I said, and a week later the repairman showed up with a number of parts. He took one look and said the drum (tub) was splitting apart. I called Lowes but the only way Lowes would give me my money back or replace it, was if I got a return authorization number from LG. My concern was that I just got a lemon and wanted to avoid a bunch of repairs. I wanted a new one. LG executive department said she could not give me a return authorization until I gave the repairman a chance to fix it. I was not happy but I said Id do it. Then, I thought I would check the LG recalls. It seems that this drum problem was not new. Then, I got into the consumer affairs comments and couldnt believe all the different types of problems LG washing machines were having! Repair after repair! Serious issues... flooding?! Traveling across a room! Im afraid to have it in my home! Im already having nightmares. I will use every means I can afford to try to get my money back and buy a different washer. Open to any and all suggestions. Thanks.

If I could rate this with zero stars I would! There was nothing wrong with the 5 year year old washer, it was the computer board and LG no longer provides updates! Only 3 years in, Almost every load gets an unbalanced error. You have to adjust the load so it will start again. This can happen 5-10 times before you finish one load, which can take all day!! You can replace the computer board for just under $300???? Why would we keep using this machine or anything from LG?? We have never been so disappointed or frustrated!

My refrigerator stopped working last Friday. It is 2 years old. We called immediately to the call centre. They promised to cover my cost of labour with a local provider. They gave me a number to call the local provider to arrange a time. When I called the provider, they informed me that LG has to send them a work order number. So I called back LG and they said they would expedite this by the end of the day. Nothing happened. I called the provider and no luck. So I called back LG. They told me the same thing, and told me they would call, text or email me by the end of the day. In total, I have called LG 7 times, and a total of 2.5 HOURS on the phone with them. The most recent time I was on the phone 55 min until they told me it would now be 2-5 business days until someone in their service centre called the service provider to give the work order number. And apparently, this is expedited. This is not to mention yesterday, I could not even get through to customer service as their call centre was overloaded, and the recorded message just told me to call back another time. My case number is **. I have now given up, and have to pay for it myself as by the time this happens, it will be well over a week just to arrange a technician. They refuse to email me OR transfer me to the same agent. Getting a floor supervisor to speak to is close to impossible.

LG washers have been been able to wash almost all your laundry day after day for many years without any problems. Just load and go. I am in my 70s and only on my 2nd LG washer after 23 years of continued use.

I selected an LG based on 1) the general rating of various sites and 2) my sons personal experience using the product. It is spectacular; laundry has never been so clean, have not, after several years, noticed any deterioration of clothing as a result of the washing experience.

My washer has developed crack in back of stainless steel tub and now snags my clothes and has some rust on tub. Any repair suggestions? Worst purchase I have made.

Advertising LG is life is good until you have a problem with appliance. Covered part but not labor. Had refrigerator for 24 months into a 120 month warranty. The approved service provider charged labor and service call which is NOT covered by the life is good company. The service technician stated he had already replaced three other linear compressor on LG refrigerators in my local rural area. Shouldnt there be a recall on them?

I purchased an LG washer/dryer pair from Lowes in Glendale, AZ the week before Labor Day, 2014. Install occurred about 10 days later, because the item wasnt in stock. Washer was front loader, Dryer is gas. Dryer is fine. Washer (Model WM3570H*A) began leaking within 4 days - first a little, then a lot. Called Lowe; they sent out a technician to observe the unit in cycle. Didnt find a leak. Next day, starts leaking again. Call Lowes and demand a replacement. To their credit, they send a Maytag loaner unit out while they take the LG back to figure out what is going wrong. I had the loaner for about 6 weeks - apparently they had to mine the ore to make the steel to make the machine. My replacement unit arrived yesterday, 10/22/2014, nearly 2 MONTHS after the original purchase. Washing load number 3 following new install, the floor is covered with about a quart of water. No leak from the front - it is coming from under the body of the washer somewhere. So tomorrow, I will call them to take the machines back, refund my money, and go elsewhere to purchase a reliable washer/dryer pair. The rating sites online have this all wrong - LG sucks!!!

I have a refrigerator LG Model LFX31925ST, acquired in 2011 for about $3000. I never write negative reviews. I expect that from time to time products will eventually fail. That said, its very disappointing when folks spend $3000 for a Refrigerator only to have it fail numerous times. Every time we have to wait for 2 weeks to get a technician to come diagnose the problem, order parts, wait another week or so to come back replace the parts, then 2 weeks later another part fails, wait another 2 weeks for another repair person to show up and so forth. LG knows this, in fact they have known this for years. Maybe they should invest in hiring more repair people, redesign their product and only sell it when its ready to be put out to the consumer. I have a 22 year old GE refrigerator in my garage as a backup. Sadly to say I have used it more in the past 3 months than my 6 year old LG that I spent $3000 on. The latest problem that I have is that the refrigerator does not cool down below 62 degrees F. The freezer is working, had the compressor replaced 6 weeks ago. I expect as most consumers do, that when we spend this kind of money for a product that it would be fixed in a reasonable amount of time. 2 weeks to a month to get a repair person and the repair done is not acceptable. Until LG addresses these issues I have to give them a failing grade, both to the reliability of their product and their lack of response to the consumer when we need it.

I have a top loading Waveforce model. Im one of the few lucky owners in that my machine has worked - sort of - without the recurring problems of broken parts, leakage, and poor customer service mentioned above. That said, the problem with this dog is that its supposed to weigh the clothes and dispense a volume of water based on that weight. Unfortunately it ALWAYS grossly underestimates the amount of water needed with the result that much of the load sits above the water line (exposed to the air) for the duration of the wash cycle and doesnt get cleaned very well. This holds true for any size load, from light to heavy. The only setting Ive found that dispenses enough water to adequately wash any size load is Bulky Bedding, which dispenses quite a bit of water regardless of the size of the load. The problem is, if you only need to wash a few items and you want them to actually get washed, you still have to use this setting with the result being that you end up with much more water than you need to get the job done. This will be the last high tech appliance of any kind I will buy from any company, especially LG, because all of these companies massively overcharge for bells and whistles that never work as advertised. Same principle holds true for the LG dryer. It (and my previous Bosch dryer) claims to have a sensor that detects moisture IN THE DRUM, which in turn controls when the dryer turns off. Problem is, it almost always underestimates the amount of moisture IN THE CLOTHING ITSELF with the result that the load doesnt always dry properly. From here on out every appliance I purchase will be basic, low tech appliances that do a better job for a fraction of the cost of the bells and whistles versions.

Ice maker always breaks. Gets hot every time you open. Total garbage. Ice maker bucket broke after months of use. Ice maker door broke. Compressor shorts cycles always. $2800 fridge total waste of money. Stay away. I would leave a 0. Do not buy. Crap times 2800!!!!

The washer wash plate flew off & dented the tub. Repair was dispatched fairly quickly. Replaced wash plate. We were told that the tub would be on backorder until July. How can it take over a month to get the most important piece of equipment for a washing machine? Repairman calls back over a week ago and asks if we would take compensation from LG in lieu of the part. The part will be on backorder longer than anticipated. He told me that LG would be calling. I contacted him recently to let him know that I’ve received no call. His comment was “Really?” Then he laughed!!! Told me he’d speak with his supervisor. This is very disappointing. The sales clerk at Lowe’s raved about their product.

After reading all the entries in this section, I thought Id let others know that you are not alone. In a nutshell, my LG frig (bottom freezer model LRFC22750SW) had to have the motherboard replaced 3 times in the first 2 years: the lights staying on problem happened twice and one time the light bulbs inside the fridge exploded in my face when I tried to remove them with an oven mitt. The clamps at the top of the doors broke off for no apparent reason. They just fell into my hand one day. The gasket around the fridge doors failed. The icemaker failed. The front dented after barely nudging it. The freezer was blasting frost throughout due to a relay switch going bad. But heres the kicker - there was a class action lawsuit filed due to the lights in the fridge staying on and melting the inside of the fridge. I joined the claim and they advised that my $408 for one of the repairs would be reimbursed. This was over a year ago and I have not received any reimbursement to date. What astonishes me is that some sites say LG refrigerators are in the top 10 of certain lists. I dont understand how this can be true, especially seeing all these complaints on this site. Needless to say, I will never buy another LG and I will never recommend the brand to anyone for any type of device.

The LG washer we purchased, while now out of warranty, is part of a recall for a potentially dangerous failure, where the drum spins unbalanced and out of control causing the whole machine to be violently tossed about. This has been a three week ordeal, so far. The service center has been very good but the part they need is on back-order, nationally. As of this morning 12/3/2015 Im told by LG that they have an anticipated arrival date of the 12/16. LGs customer service manager tells me that we have no options other than wait. Ever been without a washer for a month during the biggest holiday season of the year? I own an electronics repair shop. Among others, were Samsung authorized. If a part cant be delivered within 7 days, Samsung will ship a brand new TV to the customer. THATs customer service. At this point Im basically forced to buy a new washer, have the LG repaired in the garage whenever they can, and give it to a family member or friend that needs one. Happy holidays LG. Youve seen my last dollar.