As soon as the warranty (1 YR) was over... Problems started. Temperature changed by itself; called LG they connected to the unit and fixed it, but continue to ask for me to get extra warranty (I did not). Unit started icing inside and water inside as well, after several (self do it yourself) defrosting, problem continued. Called LG again and they said they could not take care of it, that I needed to make appointment with them to have it fixed. I told them I would take the frig/unit and drop it in front of the store explaining to everyone what was wrong with it and worthless it was. They got connected online and reset it and it worked fine for a while. Now its doing it again. All of their units are worthless even their cell V10 & V20, their dishwasher its also another piece of crap. NEVER AGAIN will I ever buy LG. So far stove/oven and microwave works... but give it time. BTW, units are less than three years old and Im hardly ever home to use them, so it should only be about 6 months worth of use. Thank God I didnt buy the washer and dryer from them.

This has been the worse purchase. I have had this washing machine for less than a year and every time I use the machine it pills my clothes (making it uncomfortable to wear), pulls at thread (ruined a brand new comforter), and makes holes. Called LG customer service and they sent someone out but they could not find a problem. However, the problem keeps occurring. I called LG back and they are refusing to send anyone and says the machine is fine. If it was fine I would not be losing money in ruined clothes. I will never buy an LG product again if this is how they treat their customers.

The lint cover protrude into the dryer instead of sitting flush. This protrusion causes the damage to my clothes and can also cause the additional buildup of lint. Which is a fire hazard. Very unhappy! After reading a ton of reviews sounds like I am not the only unhappy customer.

I purchased my new LG French 3 door refrigerator March 2016. The product worked fine for 3 years (almost to the day) until the compressor failed. LG sent a repairman from a appliance repair company affiliated with LG, and replaced the compressor (LG paid for the replacement, I paid to replace all the spoiled groceries). This compressor lasted only 6 months! Again LG sent a repairman and replaced the compressor. (LG paid for the replacement, I paid to replace all the spoiled groceries). The 3rd compressor has now lasted only 1 month!!!!! LG has just scheduled another repairman to come this Monday. This will be the 4th compressor in 3.5 years of the life of this refrigerator. LG has a responsibility at this point to replace this appliance. This is a refrigerator that cost several thousands of dollars and LG markets how long their appliances last but based on their online reviews and lawsuits, over compressors, this is not the case. New compressors are clearly a short-lived band-aid to what is clearly a bigger problem and this product is no longer worth the dollars and aggravation spent dealing with it.

I bought an LG refrigerator and it went up in less than 18 months. I called LG and they set up an appointment through Heavenly Cool in Parkville. LG said they would be there Monday August 12th 2019 between 9-5pm. They never called or showed up. Ill never buy another LG product again.

We bought the LG LFX25978ST French door refrigerator on 5-1-2013 from HH Gregg. Was working okay until Oct 5, 2013 (5 months) when it suddenly stopped making ice & freezer contents were mushy, soft. Called LG. They told me to reset the ice maker & it should be fine. Reset twice, still no ice. Called LG on Oct 6th again. They told me to get a new filter or bypass plug (which should have been left with me when they delivered) which I did on Oct 7th. Put the bypass plug in... still no ice & freezer not freezing. Called LG back. They said they would schedule a service tech to repair. After several calls from the repair people about the date of purchase, serial #, model # finally they said they would have to order a new ice maker & when the parts came in they would schedule the repair. Finally came out on Oct 17th!! 12 days with no ice & very little freezer. Had to buy ice & use ice trays in my garage freezer. When the repairman came out on Oct 17th, he had a new motherboard & a new ice maker.... Took him 2 hours to replace the ice maker in the door... Had to take it back out several times because the ice container was too tight. He said it would take 8 hours to make ice, to call him in the morning if it did not. Well... still no ice & worst now... no freezer. Lost about $80.00 of food... ice cream melted completely & all over the bottom. Called the repair service next day Oct 18th, told them no freezer, no ice. They told me they would send the tech out again but could not until Oct 21st. Also called LG about my defective refrigerator. They said it wasnt defective & they would not replace it until it was deemed unrepairable. Very unsympathetic & rude! They told me I must allow them to repair. Repairman came back out Oct 21st & was on the phone to LG Tech. Put thermometers in freezer & refrigerator was finally diagnosed as a bad compressor!! This refrigerator is only 5 months old!!! I had a Frigidaire before that was 16 yrs old & I never had a bad compressor. Called LG again & asked what they were going to do about my refrigerator. They told me that it was not unrepairable. That I had to allow them to replace the compressor or they would do nothing!!!! So after talking to HH Gregg a couple of times, with no help from them either, HH Gregg said I would have to allow them to do the repairs. You would think that HH Gregg would stand behind their products also. I had bought all 4 new appliances from HH Gregg but only the refrigerator was an LG. So as it stands now, I have a different service provider that LG sent an email to, not listing the replacements parts (I had to give them that info so they could order the compressor). They are scheduled to come out Nov 6th with the new compressor. But Saturday Nov 2nd, my refrigerator is not cooling!!! I bought a ref thermometer & the temp in the refrigerator is 55 degrees!!! I have no other refrigerator!!!I paid $2300 for this LG refrigerator on 5-1-2013. I have no refrigerator, no freezer & no ice. LG does not care!!! I am still trying to get either LG or HH Gregg to replace this defective refrigerator & I guarantee I will never purchase another LG product. You would think that there should be some help when a product you purchase does not meet even minimal standards.

We purchased the LG French door refrigerator LFXS29626 in December 2016. After approximately 18 months of use, this virtually new refrigerator, stopped cooling and required a replacement compressor at a cost of $850. The technician doing the repair said that he is seeing many other “new” LGs with same problem. I can’t tell you how dissatisfied we are with this product and I hope there is a recall/reimbursements for the cost of repair. This is wrong!

I bought washer and dryers LG (Model WM3170CW and DLE3170W) in Sept 2015. Since that date I made 8 service calls. We had trouble with seal, door, water dripping, UE error code. Due to water dripping with poor seal, we have spot on both machines. We had to wrestling with the customer services. It is the WORST machine we bought in our life. AVOID LG!

Like thousands of other LG Refrigerator victims my new LG model LSXS26366S died. I had to throw out over $200.00 worth of fresh food, spent another $1000 on repairs. I called LG speaking to call centers overseas trained to kill you with kindness as they provide no help. Then had to pay a local company to look at it, the technicians said I hate to tell you youre screwed sir, a sealed system failure. Compressor. Then LG on the 4th day arranged a company that showed up in the 1970 tiny pickup truck, they do not accept credit cards cash only- yup sealed system failure that will be another $89.00 bucks. $1,100 to fix it. The Federal Trade Commission is allowing LG Electronics USA to continue to rip-off Americans. LG is aware of their defective compressors & systems. I was told they are back ordered in Korea, could be 2 months before parts become available. A Class Action Lawsuit must be filed to protect Honest Americans from this company. Furthermore - If your large retail chain store is selling LG appliances - YOU ARE RIPPING OFF Your customers.

The new LG replacement water filter cartridges wont fit in this 2019 LG fridge because the cartridges are off in the area where you screw it into the fridge. Like a defective bolt that wont seat into the nut properly, the replacement LG filters wont turn and create a seal anymore leaving you with no water or ice cubes and a watery mess to clean up.

In August 2011, I bought an LG top load washer (WT5001CW) at Sears as well as a dryer for a total price of $1,850. Less than one year later, the lid on the washer locked. When the technician opened up the top panel, I noticed that the metal was scorched - like in fire. The entire board had to be replaced. Ive also noticed a foul smell ever since Ive had the washer. Recently, I was notified of a recall due to some balancing problem. I was also sent a sticker advising me not to wash or spin any item known to be waterproof or water resistant, even if the label on the item permits machine washing. I was under the impression this warning would only be in effect until the recall problem was taken care of. Oh no, the technician who came out made sure he told me never to wash things like bathmats or mattress covers that may have rubber/vinyl backing. I asked what am I to do since bathmats for one thing need frequent washing. He told me, Lady, go to the laundromat. Im 75 years old on a fixed income and the money I paid for these appliances was hard to come by. Ive had many different washing machines in my lifetime, but never encountered anything like this. I wish the LG CEOs office was nearby so I could dump this piece of crap in front of his desk. Life is not so good right now.

Model LRE3023ST the bottom drawer pull out is difficult and dangerous to your hands. You can easily be badly hurt when trying to pull out the bottom drawer to clean underneath the stove or if something falls behind. This bottom drawer is so difficult to pull out, it should NEVER EVER be used. This model should be recalled.

My wife did the selection of our refrigerator and she dealt with our son. And they settled on the idea of getting the LG refrigerator. It’s a combination of a refrigerator and a freezer. I really liked that our LG refrigerator keeps things cold.

About 2 months after purchasing the unit, the heating element that controls the defrost mode went out and had to be replaced. Also, this unit makes a horrible vibrating noise when the compressor runs. If I put my hand on the door, it immediately quiets down. When I told the technician about it, he said it wasnt anything he could fix. They sent another technician out and he said this is normal and that the new compressors are just loud. That doesnt make sense because when I put my hand on the doors, it immediately quiets down. National Platinum Services wont send anyone out unless I agree to pay a $95 fee. I refuse to agree to this as the unit is new and is under warranty.LG says this is an installation problem and not their problem. LG told me to watch a video on how to level the unit and sent me a wrench for the doors. I have both front legs as high as they will go and the wrench they sent doesnt fit - one end is too small and the other is too big. LG confirmed that the wrench they sent is the only one they have for the refrigerator, yet no one can tell me how to adjust the doors without it. I talked with a supervisor who said they would send someone out free of charge to get it level but that never happened. A month went by and now LG is saying a new policy went into effect 2 weeks ago and I have to pay the fee. I find it highly suspicious that National Platinum Services avoided contacting me until the new policy took effect. BTW: Both technicians who came pulled the unit out from the wall without re-leveling it.Now today the heating element that was replaced is not working properly and ice and frost is building up in my freezer. Im beginning to think that the whole line of your refrigerator is not properly leveled is just a stalling tactic from LG and they know these units defrost mechanisms are not designed/built properly. Perhaps this is why theres such a bad vibration and noise. Theyre just trying to waste time and wait for the warranty to run out. NEVER. BUY. LG. EVER.

This is the worst refrigerator I have ever had. Customer service is also awful. I would have given this product zero stars if possible. After owning this refrigerator 7 months the ice maker in the top froze and was leaking water. The water was leaking on the floor and also into the bottom freezer. LG solution was to send someone to repair it. So we have had the same problem and it has been repaired at least 8 times. The last technician told me to disconnect the top ice maker when I told him I can’t even put new floor in my kitchen because my floor will be ruined by this refrigerator. Worst refrigerator and customer service ever. I will NEVER purchase an LG product again. This is a very common problem with this refrigerator. The model is LFXS29626W.

I have setup a website lgwarn.com to further document our experience and provide photos and LGs denial letter. We purchased an LG Front loading washing machine that opened up during a wash cycle and LG is refusing to cover any of the damages to our home. This is particularly egregious because LG is aware that if their front loading machines over fill with water that the door will pop open. LG is knowingly selling front loading washers that will open if, for whatever reason, they get too full of water.MODEL NAME: WM2650HRA SERIAL NUMBER: 306PNAJ6G432. PURCHASE DATE: 4/20/2014 Retail price $1,099.00. It worked perfectly until 5/10/2014 when during a sanitation wash cycle the front door opened and poured water out causing over $3000 (supported by estimates from licensed contractors) of damage to our living space by ruining wall to wall carpet and some of the sub floor. On 5/10/14 LG service representative admitted that too much water would open the door. On 5/19/14 ** also stated that too much water would cause the door to open. This proves that LG was well aware of this feature of their front loading washing machines.5-20-2014 LG Call ** Representative Katie refused to provide smart diagnosis report from 5/10 incident and refused to provide her last name but transferred me to a supervisor. 5-20-2014 Adrian ID** seemed surprised that two people at LG had admitted the defect regarding the door opening. On 6/16/2014 our claim was denied by LG. We have filed a formal complaint against LG with the North Carolina Dept of Justice Consumer protection dept.

Asurion Warranty stepped up and refunded me for the cost of the refrigerator!! So I would give Asurion 3.5 stars...it was a tough journey but they took care of me! BUT I will NEVER EVER NEVER buy a Lq Product!...The refrigerator NEVER worked correctly! I would give them ZERO stars and raise them a class action suit. I did see at one time their was a class action suit that look like it got dismissed.

Although the purpose of a washing machine is to clean clothes, my LG front-loading machine washing machine makes my clothes and bedding dirty, covering them with disgusting dark brown or blackish stains!!! This happens in spite of my doing everything I can to keep the tub and door clean: regularly washing the tub using the tub-clean cycle with appropriate cleaners, always leaving the door and dispenser drawer open, draining and cleaning the pump filter (although this always entails water all over my floor since the drain is much too low to put an adequate container underneath to catch all the water)... Its no use! I could even live with the machines constant struggles to be balanced enough to do a proper spin, but this dirtying of what Im expecting to get clean is just too much. Shame on you LG for selling a product that does the opposite of its expected function!

We purchased a new LG Front Loader along with the gas dryer about four months ago. For the last four weeks, weve been noticing that our closing is having a mold smell. I was advised about cleaning it out when done and leaving the door open until next load to help prevent the mold from growing. We have tried everything but nothing works; just smelling like mold in the Florida heat.

We purchased a LG Top Load Washer WT1501C the end of November 2015. However during a five months period our clothes would be left with stains and white streaks on our clothes. During this time prior with followed the manufacturers instructions to the letter with no improvement. A service technician identified that lack of sufficient water as caused by a malfunction part. A request was submitted for a new part, none received, a request for washer requested. Both were denied by the head office technical team, who indicated it was us the consumer were doing something wrong and would send another service technician to investigate. The end result is a expensive washer that does not work and LG not wanting to honour its warranty. BUYER BEWARE. SUGGEST DIFFERENT COMPANY.

My home warranty company TotalProtect Home Warranty (Cross Country Home Services) came out to repair our washer. They discovered an LG Recall from the US Consumer Product Safety Commission and refused to make repairs because it was under recall. So, LG was responsible for repairing it. The recall stated the washer becomes unbalanced and causes personal injury and property damage. Luckily my washer just broke. It has been 3 months and multiple LG repair companies later and LG has not repaired our washer. Every LG service company that we called or came out to make repairs claims they cant repair it, LG did not authorize repairs, or the recall did not cause the damage. LGs customer service (800-243-0000) promised they would make repairs and they gave me a CNM # and APM # that supposedly authorized the repairs. I even filed an ethics complaint with LGs company HQ. I heard nothing back. The recalled washer is product number WT5101HV. LG gives you the runaround and frustrates you so you give up.

My microwave is almost two years old... I only use it to warm leftovers or butter…short bursts only…today , I was melting 2 tablespoons of butter for a recipe and fire started shooting out from the right side.. There is burn marks on the whitish pad screwed to the side.. It made a horrible noise which made me look..only a few seconds, butter did not even melt.. I called my husband to come look… I reset it and pushed start..of course it not do it to show him… this happened last week to me also… What do I do now.. We have all LG appliances, I thought the microwave would be better than this…not 2 years old yet and used sparingly… Please advise…

LG handled the entire situation most impressively. The refrigerator was serviced by a very experienced, professional young man and is indeed back in working order as of today. I am hoping that once I have it placed back in my kitchen that it will be in service for years to come, as I really do like this refrigerator. Thank you LG for investing your time and renewing my trust.

LG LFXS29766S stopped cooling both on refrigerator & freezer today (21 Aug 2018). Bought it new 29 Jul 2015. Luckily I bought the store 4 year warranty. Repair came in, and I was right. He had to replace the compressor. My LG is working again but I anticipate my fridge to fail again in two years time. What a worrisome product! Repairman was awesome: in and out within 2 hours. He also knew about the first lawsuit that was dismissed. I asked him if there was any other way to convert their inverter type compressor to the traditional type or to a different brand but he said no. I just hope my LG doesnt explode next... wait... thats Samsung. Lol. This ends my purchase of any Korean appliance product.

So disgusted with my LG Top Load Washer purchase. Bought 5 years ago. Never have thought my clothes were getting clean, but 2 years ago we went on vacation for 3 months. After coming home I started to get a rash. Over this time it has gotten so bad I have gone to 2 specialists. I use the cleaning tablets like I am suppose to and the washer appears to be clean. I take the dispenser out once a month and clean it in bleach. Lately I have noticed it has black mold on it. Today I inspected the place where it slides in and it is black with mold. Got some mold cleaner and sprayed up into it, but black mold keeps coming out from up inside. No wonder my family is having issues. This thing is leaving my house and going straight to the junkyard. BUYER BEWARE. Purchased at H. H. Gregg, Greenwood, IN (out of business).

Works as described. Quick temperature and easy to clean inside. Works fast and perfect. Much better than air fryer and food does not get dried. It heats up faster than other brands oven, so you can prepare a meal quicker.

We bought this stove 4 years ago and installed it in a new home build. The first cheap plastic knob broke within the first year. We are now down to ONE working knob. I have attempted to repair and strengthen the original knobs multiple times (something LG should have done in the first place). My question is how can a company manufacture such a great product and then put absolute garbage on the most used part of the stove. My real problem is the ridiculous price for the replacement. Is there a realistic option for this? I do not mind spending the money for QUALITY items, but to overpay for the same, substandard item is not feasible. The real sadness is that I will never buy another LG product again because of a $2 knob for a stove that is now costing $30+ and even sadder is the fact LG put such a piece of garbage on their appliances in the first place.

We have owned a LG French door bottom freezer refrigerator for about 3 years. The following problems occurred: 1. Ice maker failed and had to be replaced. $500.00 for labor and parts. 2. Ice maker cannot make enough for drinks for a dinner party of 4 throughout the evening. 3. Ice maker chute flap door will not close and allows ice to melt and then freeze and clogs chute. 4. Freezer will not drop temperature below 28 degrees. Soft ice cream.Its a good looking large capacity refrigerator but it is not a GOOD WORKING refrigerator.

The refrigerator (LFX25976ST) isnt working. It has been two weeks without a refrigerator. LG and Best Buy wont honor warranty, which states if not repairable, LG would replace the unit. To receive the replacement, I would need to pay about $1000 due to the fact that the unit I purchased from Best Buy was on sale and an opened box item. Best Buy did not mention that due to it being an opened box item, if the unit failed, I would have to pay the difference between the cost of my unit and the cost of the replacement model.

2 1/2 years ago, I replaced all my kitchen appliances with brand new LG kitchen appliances. About 3 weeks ago, I noticed the refrigerator was not as cold as it should be so I tried to lower the temperature but the inside temperature did not change (50 degrees). I tried to contact someone to come out but nobody seems to service LG appliances (one company said they stopped serving LG about a year ago due to contractual issues). I called LG, they gave me the name and number of 2 companies that are “near” me. I called them and they do not service my area. LG said to have someone local come out and “diagnose“ then we can call them (LG) and they will “authorize” them father warranty work. Again, nobody wants to work on LG...I did schedule service with Sears, their earliest appointment was a week out. I scheduled the appointment, the day of scheduled appointment, they called to cancel due to tech being sick, rescheduled for the following week ...day of 2nd scheduled appointment, (today) another phone call canceling due to tech had “family emergency”....rescheduled for SEPTEMBER 10th!!! I called LG again and they have nothing to tell me other than their “customer service“ will call in 3-5 business days. I thought I was talking to customer service! I have never had such a problem to get something repaired. I am approaching a holiday weekend without a properly working refrigerator!!! Point is DO NOT BUY LG BECAUSE NOBODY WILL SERVICE THE APPLIANCES!!!

We are extremely dissatisfied with LGs customer service and lack of commitment to honoring its product warranty. We gave the experience a one star rating as it was the lowest option in order to continue this review, but we would assign a negative rating if that was an option. We bought an entire suite of LG kitchen appliances in 2013. The fridge stopped cooling at the beginning of May, 2019. Since that time, we have paid for service calls by two different repair companies and have made numerous phone calls to LG in an attempt to resolve this problem. LG has agreed that the parts are covered under warranty, but they no longer carry one of the parts (an evaporator). One of their representatives advised us that we could have them try and obtain the part from a third party or file an appeal for a defective unit.After determining that the part through the third party was on backorder and would take at least three weeks to obtain, with no guarantee as to an exact delivery date, we elected to file the appeal. At that point, we had been without a refrigerator for over a month, Several more weeks have gone by. Despite assurances from LG that we would be contacted, we had to call them multiple times for a status update and had to submit the appeal more than once. When we called a few days ago to once again to determine the status of our appeal, we were advised that it had been rejected the week prior (again, nobody from LG contacted us). They claim the appeal was rejected because the part is available through the third party (even though is is on backorder for at least another three weeks). We are fed up with this whole process!We never expected to have to replace a refrigerator that is just 6 1/2 years old - our prior refrigerators each lasted over 20 years. We were hoping that since LG no longer carries the parts necessary to honor their warranty, they would honor a defective unit appeal with at least some type of discounted price on a replacement refrigerator. In researching this issue on the internet, we have seen numerous complaints about LG refrigerators with faulty compressors and poor customer service from LG in attempting to get the problem resolved. Think twice before purchasing a product from LG... We will certainly never buy anything else manufactured by this company.

I bought a new LG WT7900 Washer (their top-of-the-line top-load machine) in May 2020 (3 months ago). The direct-drive motor now makes a very loud grinding noise (even though the motor has a 10-yr warranty). Ive since learned that this is a common issue thats been going on for nearly a year. I called the LG 800# found in the Owners Manual. They scheduled a repair appointment with their third-party repair service (A&E Factory Service, which also goes by the name Sears Appliance Repair... really????). I took the first-available a.m. appointment, thinking thatd increase my chances of them actually showing up.My Service appointment was scheduled for 7am-11am today (Aug 8, 2020). You guessed it... NO ONE showed up, or even bothered to contact me (other than a confirmation text I got yesterday). So I called their 800#, and was on hold an HOUR before getting a live person (guessing lots of people are having similar experiences since their phone lines are so busy??). When I finally get someone, he says he needs to put me on hold while he investigates the issue. But after being on hold another 10 minutes, the line disconnected. So now I have a brand new LG Washing Machine that doesnt work, and LG is taking no responsibility to fix it or replace it.

Ive had numerous problems with my LG Washer TROMM WM2688. There is bellows hose underneath the tub that gets a hole in it and leaks every few months. It takes about an hour and a half to fix it. I’m on my 5th bellows hose now. It just went out again. Ive also had the water fill valve get stuck on and stay on. I had to replace it. It also has a problem with draining the water from the tub. I get an error saying water is not draining. You hit restart from the pause and it will continue. It could be the pump out, the sensor out, or the control board out. Not sure yet. If I couldn’t work on it myself, I would have spent enough on service to buy a new one. It wouldn’t be an LG. I’ll buy no LG products.

My LG Washer is only 3 1/2 years old. At the spin cycle, it makes very, very loud noise. The repairman spent 2 full days repairing it and replacing the spyder drive, 2 bearings and a bearing seal. He said that we used too much soap????? We paid 1/2 as much as it cost new!!! I will NEVER buy another LG washer again and hope that no one else will ever also!!!

LG direct drive washer - Luckily we didnt purchase this machine, it came with the home we purchased. Tried to use it but after many many problems from unbalanced loads constantly to the final straw which was water leaking into the machine after it was finished working. It would half fill overnight. Switching to Samsung.

We recently purchased a new LG refrigerator. Within less than 5 months, it stopped working and did not cool. Since it was still under warranty, we were directed to LG Support. Not only did the people on support line not speak English, we were told there were no LG techs in our area, and it would be 4 weeks before one could come out. Having no other options, we made the appointment. When our appointment date came, the tech was a no-show, and called an hour after the 6hour window to tell us he would not be coming, and the next available appointment would be an additional 2 weeks away. Again, having no other option, we agreed to the appointment time. During this time period we received a strange box on our doorstep, which contained nothing but packing foam - we were not informed of any shipments coming to us. This apparently was from LG and was supposed to contain parts needed for repair (again, it was just foam). When the tech came (6 weeks after the initial call - meaning we had no fridge for over a month at this point) he arrived and said that because the parts were not there (because they SENT US PACKING FOAM), he would have to come back another time. Again, the next available appointment was 2 more weeks away. Throughout the entire experience LG support was absolutely no help, did not try to help troubleshoot, find alternatives, and was completely incompetent (again, I refer you to the shipment of packing foam, and a 2 month timeline to repair a BRAND NEW refrigerator). I will never purchase another LG appliance after this experience, and have cautioned others not to as well.

Bought an LG washer under the Kenmore brand, which worked beautifully until the warranty expired. Now it repeatedly shuts off before rinse cycle and also shuts off on spin cycle. Planned obsolescence. Was the most expensive on the market at the time. Waste of money.

We purchased the French for LG refrigerator 2-3 years ago and it stopped cooling yesterday. We called LG support. The lady was nice, telling us to try this and that, but nothing worked. She then gave me a phone number to call for local service, with all cost paid by the customer. It is not good for such a giant piece of appliance to work for just 2-3 years. I called the local service anyhow. The stop by per se is $100, and the estimated repair cost (compressor issue-- it is cold when plugged in) is $650. Looks like this is a very common issue with this LG machine. Can LG do anything about it?

My husband and I purchased an LG French Door refrigerator in 2016. This past week (June 2019) freezer started to stop working so we moved our food items to a smaller refrigerator in our garage. We woke up 2 days later to find the whole refrigerator not working. We contacted customer service but they did not call us back so we found a service tech in our area who said the compressor is broken and it would be a major cost to repair. We are still not able to get any help from LG about this matter. Looking to see if other people have had the same problem.

I really like LG products. Ive never had any bad experiences with them. They are dependable and reason I priced and Ive owned several appliances and electronics made by LG. Of course more room on the inside or make the best of the size with shelves and drawers is always good. I chose LG because of the color and the interior of the cooler part and of the freezer part and Ive been very satisfied. I am very pleased with my LG.

Our upside down fridge has been tremendous with inky 2 exceptions. The door trays are too flimsy, even though I do not load them with too heavy items. The freezer baskets allow things to fall through or get caught. The baskets need to be of a solid material and not open weave.

My fruit and vegetables drawers of fridge dries out everything. My mushrooms become dried in 3 days. I had the technician call and got charged for it because he told me new fridges are like this now, you need to wet all fruit and veg and put in a plastic bag to keep them moist. But when I do this I now dont have dry celery I have rotten celery. These bins are just a waste of space. I wish I has never bought an LG fridge/freezer and will be telling my friends. I would NOT recommend them ever!

LG is an improvement over our last Amana refrigerator. This is mainly due to its larger size and being 20 years newer. Modern accents such as LED lights are a plus but they are located in the front and it does not light up the rear of the refrigerator. Should have lights in the back of the unit. Overall very satisfied. only had unit two weeks so cannot comment on longevity.

The washer has held up well for 6 years with only minor repair needed. As we found out, you have regularly clean the drain filter but its easily accessible from the front of the machine. The machine we own is not heavy duty but perfect for my wife and I now that the kids are out of the house. We will buy LG again when we eventually need a new one.

Well this washing machine is AWESOME. Works great and I can wash 15 beach towels at one time and even King Size duvet sets and NO problem. I have had this machine going on 10 years and I have had No issues. Even sings me a nice tune when it is finished....

I dont write reviews but this company is terrible even the authorized repairman will tell you to find a different brand. I bought the bottom freezer fridge five years ago. Since then Ive had the ice maker break which is $200. A repairman out twice to fix other fridge related problems and now the compressor blew. The parts are covered but labor is $500. The worst customer service ever. Im chatting with them online and they provide three service companies that are authorized LG repair guys are use, one of them to come out and diagnose my room refrigerator. Once they tell me the problem I call LG to see if its covered under warranty. I purchased a new warranty through LG to find out that its nothing is covered. My recommendations do NOT buy this refrigerator and if you do buy all warranties. At the end of the day Im over $800 into this refrigerator on top of the initial purchase price. Not acceptable. And by the way the LG technical support when you call isnt some Third World country and they dont understand half of the things youre telling them.

Original manual says, Do not wash or spin water proof clothes. Literature Update: Do not wash or spin any item labeled or known to be water-proof or water-resistant, even if the product care label on the item permits machine washing. Failure to follow these instructions could result in bodily injury, severe damage to your laundry, your washer and/or property damage as a result of abnormal vibration of the washer. Examples of water-proof or water-resistant items include certain mattress pads, mattress covers, rain gear, camping gear, skiing apparel, outdoor gear and similar items.I contacted LG and they informed me that it is all legal and there is nothing they are going to do to help me wash my water resistant clothing. Of course, this is after speaking with several reps and getting the runaround, playing stupid, not understanding that water proof and water resistant are different, and outright telling me that this is all in the original manual. I had to email a copy of the page in question for LG rep to tell me that yes, they have changed specs on the washer but they are legally allowed to change it and there is nothing I can do about it. Specs are supposedly listed and changed on LG website and it is all legal to change it after sale of a product. I have read the whole manual and LG rep has pointed me to the exact page they claimed at first this information was to be found.

The display panel on the LG 3500 is NOT back-lit, therefore you cannot see what the lights indicate without a flashlight. The markings are a light gray, behind a dark panel, making it very difficult to see without getting a flashlight. LG customer service says too bad, thats the way it is designed. No offer to replace brand new dryer, and they didnt flinch when I said I would go to another brand.

I have an LG washer and the detergent/fabric softener drawer would not open at all. I looked online to see if anyone else had problems with this. There is a list of them. What is happening is, the cover on the fabric softener portion in the drawer is lifting up and getting stuck. Same problem everyone else is having. There should be a recall on this. Very poor design. This is through not fault of my own. I am hoping you can help us. Thank you.

I purchased a brand new 36 door in door refrigerator. It died after just 28 months. It was out of warranty but LG offered me a out of warranty deal. I paid $320 to have the problem repaired no matter how big or small it was. After 4 weeks of waiting, countless phone calls and emails, I found out that LG do NOT have one single company who will repair their appliances be it under warranty or not! The products look nice but they are all JUNK! Absolutely no service, warranty or satisfaction whatsoever. At the same time I purchased the refrigerator, I also bought a over the range microwave, dutch oven and dishwasher. I got less than 2 months out of the dishwasher before the black stainless steel started to peel!!! LG should not be allowed to operate! This business is horrible!

In 2008 I purchased a four piece kitchen appliance set from LG. Within a year the knobs on the stove started to cracked. I was not aware that there was a recall in 2010 to replace these knobs. Since purchasing this set I have had to replace the dishwasher and the refrigerator as both of them stopped working or begin leaking to the point of repair costing more than replacement. I contacted LG about the knobs recently and they informed me that if I was the original purchaser they would replace the knobs one time for free. After one month of waiting I did not receive the knobs and gave them a call. They then informed me that my request was denied which is why I did not receive the knobs. According to their records my stove was unaffected by this issue. I offered to supply them with pictures of the knobs proving in fact my stove was affected. Not only did they not care that I would never buy LG products again but they did not even have the decency to call me and inform me that they were not going to fulfill the commitment of providing me with the knobs. For any consumer out there interested in buying an LG, I would think twice.

I liked the finger proof texture. The body of the fridge had the silver style. Really looks good in my kitchen next to my other similar style appliances. The refrigerator section holds a lot more than the refrigerator that it replaced. But I disliked the drawer on the bottom. It seemed not to hold much and everything just ended up being piled on top of each other. It just wasnt as convenient as I thought it would be for my size family. So I started looking on reviews about other brands. LG has always had a good reputation on other products of that brand I own. Ive had some good luck with their brand but all in all I think I will be looking into other companies next time I need a refrigerator.

It does a super job on everything. It often completes much sooner than the amount of time it displays because the sensors work so well. This is a great dryer. I highly recommend it. My clothes are ready to wear when they come out of this dryer. I can't praise it enough.

It took weeks of phone calls and Emails but LG finally agreed to repair our refrigerator at no cost to us. I do thank them for finally doing this. We did have to purchase a used refrigerator to see us through and did lose well over $200 in food. But it was repaired yesterday (02/17/2021). I thank Consumer Affairs for their part in bringing this to a satisfactory conclusion.

Bought this brand and paired with washing machine. They have a very poor design that has own default sensor for drying. Dryer lint trap is annoying as the bottom part traps the lints and get stuck instead of going to the mesh. The bottom of the screen is a closed system that traps the lint into the opening. It needs a constant cleaning when noticed the dryer is not drying very well. Mainly this is the most annoying problem and the sensor of dryness of its own. I would not recommend this product. There are better ones out there that does the job properly that might be same amount of money or less.

We bought a new LG Top Load Washer and it started to leak water from the bottom. I called LG because it was under the manufacture warranty. We have had the repair people out 5x already and each time they have failed to fix the issue. I have called LG several times to explain that is has been a MONTH with no washer and that I have an immuno-compromised child that needs clean clothes. I cannot bring the clothes somewhere to do them because they could become contaminated and make my child sick. LG customer service has not been any help in resolving the issue. They continue to say that they will send the repair people out again and will not replace the machine.If the repair people could not fix it in 5 tries and a month later, then LG needs to replace the lemon of a washer they manufactured. I have a sick child and they have no consideration for that. I called Home Depot where I bought the machine and an extended warranty, but they cannot do anything because they have to wait until the manufacturers warranty runs out! I will never buy any LG products again!

LG has one of the best refrigerators that I have ever used and was easy to maintain and clean which is an underrated feature. It was recommended and the sale made it unbeatable. It did everything I needed it to for the price. It was a good reliable refrigerator for the apartment that it was in. Well kept and easy to store and organize food and beverages. The shelving was well done and easy to use, allowed for no clutter while storing a vast amount of food and drinks. The features I liked the most are simply how it was laid out on the inside, perfect amount of shelving and organization abilities. It had quite the capabilities and was just as good as all of the LG products that I had previously used or owned so no disappointment.

My side by side fridge works for me and my family. Having water and ice on the door keeps everyone from opening and closing the door all the time and also keeps everyone from standing there with the door open. It works for my family.

The lint screen pops up and a corner of a piece of clothing will catch and twist and roll until it is a huge wad of clothing. It is very difficult to undo the wad and has ruined several pieces of clothing. My husband took his time to follow a YouTube fix to no avail. And since the lint screen doesnt sit snugly it allows lint to get into the dryer so its a fire hazard.

I paid 1,400 dollars for a side by side #LSXS26366S and it’s not even 2yrs old. And stopped working. Researching found a class action lawsuit about their faulty Linear compressors. Major fault, unreliable.

My washing machine worked perfectly fine until LG decided to do their famous recall fix.... in which they insisted that we have done or our warranty would be null and void. What they should have said is, “We know you bought this top of the line washing machine, and it works fine but throw it in the trash bc when we send someone out to do this mandatory update, it will NOT work at all!!!!! Sign me up for any class action suit against them.... I have a family of 7 and a washing machine that is not functioning is not an option!!!!

I have been trying to replace a broken shelf support in my 10 year old refrigerator. The part should cost about $20 and without it, the $2500 refrigerator can barely be used. I have found the part number and contacted everyone on the internet that claims to have one. One parts person told me that they had several in stock in past years but this was a high demand item and they could not get anymore. Universally I was told that the part is no longer available.I finally got through directly to LG customer service and (after being disconnected twice), was informed that LG does not make or keep parts past 7 years after a product was made. Nor did they have a substitute for it. They said I should call any local parts companies to see if they might have one lying around. I explained that no one has this in stock and asked to speak to a supervisor. The rep took my information and assured me that I would hear from a supervisor within 1 hour. That was two days ago. I have had a problem with a different (small) LG product in the past, but cannot believe how little they support their customer base. There is no way I could recommend to anyone that they should try this companys products.

Do not buy LG products! I purchased an LG refrigerator LFX21960ST from Home Depot. The refrigerator is only 4 years old and the fan for the freezer has failed. I purchased the extended warranty. I just spoke with the LG customer service organization and what a loser company. It will take 2 days to get service repair and in the meantime, the food in my freezer will be lost. The people I spoke to at LG were completely unconcerned about helping with my repair and made no effort to get service personnel to my house earlier so that I will not lose all the food in my freezer. I will never buy another LG product! Loser company!

Recently the freezer in my LG refrigerator which I purchased in May, 2016 stopped freezing. Of course, this was one month out of warranty, but that wasnt the worst of it. I called LG and they gave me the names of service centers one which will not repair LGs, one that couldnt do compressor repairs and the last which could not come for two weeks. I called LG again and asked if there were other service centers and they gave me the names of two that were never an hour drive and would not come to my home. I tried calling other repair services in the yellow pages and couldnt find anyone to repair an LG. Several days later I received a phone message from LG telling me to call them that they had reviewed my case and would schedule a free repair. When I called them back the person I spoke to had no record of this phone message and started to repeat everything I had been over in my prior conversations with the service department. Currently they have given me a case number and Ive been told someone will call me in 24-48 hours. Unbelievable! When I owned a GE service came the same or the next day... Dont think Id buy LG again.

We have a had our LG washing machine and dryer now for approximately six years. My washing machine decided to break down and we have called several appliance repair shops and none of them want to work on LG. They say trying to get the parts for them is impossible and they are impossible to work on. I finally found one place that is willing to come out and look at it but they are giving me no guarantee. Last month our LG refrigerator had a spring break on the flapper part of the door. We called several appliance repair places. None of them wanted to work on it because it was LG. I finally talked one into coming out because it was only a spring, right? Well they couldn’t just replace the spring. The whole flapper had to be replaced. Much to our surprise the only flapper that was available took six weeks to get to us. And it cost $300 because a little tiny spring broke. Absolutely ridiculous!!!! We will never ever purchase an LG product again.

Unfortunately we did not read reviews before purchasing our LG Model 5040ST Dishwasher in June 2013 through a local Home Depot. We were replacing a dishwasher that had run well for several years but which finally sprang enough leaks that it could not be patched and we also hoped to improve the water usage/efficiency with a newer appliance. We liked the efficiency ratings, noise ratings, and features for the LG and got a great deal on one normally priced at nearly $700 for a mere $498. The plastic components discolored very quickly and became gray and somewhat brittle. However, it continued to clean, although it slowly became progressively more noisy. Two months ago we got the dreaded message that the motor was seized.Calling LG, I spoke with Bryan who I finally had to ask to stop eating while talking with me so we could get through the call a bit quicker. I explained at the beginning of the call that the motor had seized according to the diagnostics. At the end of his script of questions, he asked me what the problem was. Ultimately he told me it wasnt in warranty and I had to tell him that the parts were still under warranty. He agreed, but then told me it would likely cost $75 for a visit and around $200 in labor so he wasnt sure it was worth repairing. When I told him I would like to get the contacts of the approved repair folks, he gave me two numbers. He then asked me if he could have my email address so they could send me promotional materials about other LG products. I told him that a dishwasher whose motor seized after less than 18 months of use was not a great advertisement for the brand so no, he could not have my email address to promote other products. We have had four dishwashers in 40 years. Each has lasted 8-9 years minimum - and one we simply left behind in a move and it continued to be used by the people we left it with for several more years.The dishwasher is very attractive and still looks brand new. After my husband and I talked through what it would cost to get this repaired - with the same type of motor that seized after just 18 months, and with the clear lack of care or pride of ownership by LG representatives, we decided there was little point and we are putting it out on the curb. Instead, we went back online to renew our subscription to companies that we trust that rate appliances and next time we will do more research first. I have no illusions that LG cares one bit about their products or they would have better trained personnel on their call centers and they would have a product that meets minimum expectations for a common household appliance. My only reason for submitting this review is to hopefully help someone else make a more informed decision. Im just so sorry I didnt come here first.

I have been very unhappy with our front load LG washer. It frequently leaves brown streaks and stains on our clothes and sheets. We cant get these stains out with bleach or other cleaning products even with multiple washes. Im sure the dollar value of ruined clothes and sheets is more than the washing machine cost! Imagine buying brand new clothes and sheets and theyre instantly ruined after one wash!Weve tried cleaning the inside of the washing machine multiple times with varying products. Weve also cleaned the soap dispenser and drain pump area. Weve spent lots of time trying to fix this, and we still get brown streaky stains on our clothes. It is very difficult to clean the drain pump filter area. It is so low to the ground that you cant get any item below it to collect the stinky water that flows out so it goes all over the floor. Were we supposed to install the washing machine on stilts?! The hose to drain the filter area has never worked. Its also very hard to clean the rubber door seal. We wipe it down after every use. It looks like some brown mildew gets stuck between the rubber seal and metal part of the door but its impossible to get to. I wish we had our old-school top loader washing machine.

Bought a LTC22350 fridge 3/26/12 for my elderly parents, $1,000. It has never kept the bottom cold (milk goes bad in three days) and frost up in the freezer. I read their instructions and removed about half the food in the freezer to allow room around the vents. Still have the same problem. Contacted them and of course it is not their fault because it is past a year. LG was successful in making a one year fridge.

Awesome brand of appliance. I will not buy another brand. There is plenty of room for everything, great door space, easily changeable shelving. The freezer space is also great for at least 2 weeks worth of frozen items for a family of 4.

I bought this oven not even 2 years ago. It is absolutely true the turn when you reach over it or if you brush against it when cleaning it. But my main problem I noticed yesterday the paint is peeling off along the edges. What the hell! I spent a lot of money. I Dont even use it every day, maybe 2 3 tops. Also if you think it is smudge proof yah right. I bought the fridge dishwasher stove, they smudge worse than any product I have seen.

WT4870C - True Balance...I dont think so. I purchased the machine in August, 2013. From the beginning I would get uE/UE messages. I would rearrange the clothes, press the Start button and hope for the best. Finally called LG and the response was that they would email me directions on how to balance the machine. Thats it?! Luckily I had purchased an extended warranty plan. The Lowes Service Advantage rep was very nice and set up an appointment with the local appliance repair tech. He arrived today and asked (1) had I had any service before and (2) did I know about a recall? No to both questions. He explained that he would order parts and set up an appointment for next week. So far today Ive had uE messages on all my loads of laundry. On the one hand Im glad my complaint is not unique; on the other hand am I going to have to replace the machine I was so excited about getting?

My husband and I bought a house with a LG range already present in the house. After using the convection oven for about ten months I noticed blue specks in our food. I investigated the inside of the oven to discover the blue enamel was peeling. I called a repair company who called LG, they requested pictures be sent of the oven. LG said they would provide a partial refund if we could produce a receipt for the range since it was out of warranty and irreparable. We can not produce such document because it came with the house. I demanded to know if the paint we digested was toxic, the customer service rep said he would find out, but would not pay for the stove.Another week (three now) went by, I have a recorded message from another customer service rep stating they will not pay for the range and also could not tell us if the paint was toxic for another MONTH!!! Because it was made in Korea!!! If the paint is toxic, we will be dead in another month I guess. Any product used for cooking, peeling paint containing unknown substances from Korea MUST be recalled!!! LG may refuse to replace my range because I dont have a receipt, but they should at least offer to pay medical bills for blood testing of the four people whom ate the unknown substance in their Korean enamel.I wanted to help others avoid this same trauma so I took to Facebook, where LG accused me of spamming and blocked me from their page to hide this toxic secret. I also still have this message saved to my phone. Like every other complaint on this site, I am sure they will say they take pride in their product and refer me to the website. The fact is the website, the company, customer service, no one knows or cares what we ingested and until this is fixed this product needs to be taken off the market.

I purchased an LG dishwasher in 2018 and loved the concept. A third rack on the top and a large silverware basket on the lower bottom rack with plenty of room for dishes. In late 2020 I started experiencing times that it would stop running in mid cycle and as time went on it became more and more frequent and more difficult to restart. I had a technician come to look at it which cost $96.00 and was told it was a circuit board problem which would cost over $400.00 to replace. I was informed this was very common in LG and once that was fixed it was also very common for some other problem to occur. He advised purchasing another dishwasher.

I purchased an Lg Washer and dryer a little over a year ago. Within the first year I had to have the washer repaired a total of four times with three of those repairs being done for the same issue. When I bought the washer at Pacific Sales in San Dimas Ca, I purchased an extended warranty. Just recently, the washer began to leak water again. I contacted the warranty department and notified them of the problem. They sent a technician out and he deemed the washer unrepairable since it had been repaired for the same thing several times. I then contacted LG and told them that they needed to replace my washer or give me my money back. This washer is a lemon. They told me that I was out of warranty and that I had to deal with my extended warranty company. I told them that I already had and that since the problem was a pre-existing one, they would have to replace it.So after two months, I still dont have a washer that works and not only that, I have a wash room that has been damaged due to the leaks from the washer. My wood floor has begun to warp. I have done everything that LG has asked me to do and provided and they continue to give me the run around and blaming everyone but themselves.

Ive been trying for a month to get service on my dishwasher. Although the 1 year warranty is gone, the board is warrantied for 5 years. First time I called LG they gave me 2 phone numbers for 3rd party service in my area. I called them several times and never got a call back. I set out to look for my own 3rd party service and contact Sears because they advertise that theyll fix any appliance whether you purchased it from them or not. The repairman showed up this morning and told me that Id have to call LG to get approval from them to have Sears be the 3rd party vendor. The service fee would be $99. That was OK with me.I called LG and was told that they had a local LG authorized service in my city. I got transferred and spoke with them. I was told that they would schedule a repair if I paid $125 up front and then the charge me for the installation of the part (which was free). That would have amounted to over 30% of the total original cost of the machine. I have no idea what to do now. I was able to submit an email to service to see if I get a better answer. Regarding other reviews about how dishes stack inside the washer, I have to agree. I always had issues with glasses breaking because they fell over. I change the way I put them in. The thing I liked about the dishwasher was the short Turbo cycle. It was 58 minutes and did a good job. If you buy an LG Dishwasher be sure to purchase the extended warranty.

The experience with this washer in particular but also the dryer is among the worst We have made. Now that my four children have moved out I figured I would be doing less washing and drying. I’ve owned this product for two years. I’ve already spent close to $200 having somebody replace a drum. The washer in particular does not drain properly and I have to physically open the tube and sit there with a bowl draining water sometimes 5 to 7 times or the clothes will be soaked smelly and filled with filthy water along with the bottom of the washer. Sometimes water leaks out of the bottom. I couldn’t even begin to go through the litany of the defects. Glad I’m selling my house soon and will be sure to leave this here. Never will I buy another product from this company again. I can’t remember the last time I had to submit a review so negative.

We have had the worst experience with our front load LG Washer. It does not wash clean, the clothes come out dirty. It does not wash and rinse with enough water, sometimes when a load is in the rinsing stage I look inside, I can see some part of my clothes are still looking dry... I have been doing laundry for 30 years, I had Whirlpool, Samsung washers, I never encountered any problem. With LG it is a headache, I never had to use bleach, now I find myself using bleach when washing my towels. This is not my only problem. The machine displays 53 minutes for a cycle but then the whole process ends up taking like 2 hours. Our machine is under warranty so we called them twice and both times the repairman came and basically said that there is nothing wrong with our machine, it is doing what is supposed to do. I believe that it was not built right, there was be some errors in the way they designed it. It should not even been called LG washing machine, it should be called LG dirtying machine. I will never buy any LG products again.

So far our LG washing machine has lasted us 11 years. The first 6 years we were washing clothes for 6 people, then for 4 people the last 5. We have only had a few issues during this time. I hope it lasts for at least 4 more years.

We have had our LG refrigerator for only about five years. We had to replace the compressor 18 months ago when it conveniently went out on us a couple days before Christmas and now the compressor has stopped working again and we are relying on an old 40+ year old refrigerator in our basement to keep our food cold. I would never recommend an LG refrigerator to anyone. One more point we searched and searched for anyone to even come and work on the thing and waited more than two weeks for a service man. I’m done.

Gas Range LSSG3016ST - I have owned this range only 3 months, but I am very frustrated with the moaning whistle noise that comes from the unit the entire time the oven is in use and for 15 minutes or so after the oven shuts off. I thought maybe when it was used a few times it would stop but it hasnt. It is not horribly loud but loud enough I can hear it throughout the kitchen and it really gets on my nerves. I would think for a $2000.00 oven it should be quiet. I am talking with customer service and will write another review per their response. As of this time I am not a happy camper and think this will be my last LG purchase.

Front Loading LG Washer - I have noticed the white laundry coming out with gray blotches on it. This is with the use of bleach and the monthly cleaning regimen suggested by LG upon purchase at Home Depot. Yesterday, I opened the door and found little glass beads in with the laundry. I dont have a clue where they came from and after submitting an inquiry to LG, I was informed that I needed to send a photo of the beads in an email so they could determine what they are. Im not sure what to do.

I purchased a new LG Top Control Dishwasher with QuadWash and EasyRack Plus from Costco and it was delivered in February. In June, it totally quit working. Costco/LG sent a repair person twice over a course of almost 3 weeks. It still doesnt work and the repair person said it could be a couple of weeks before he returns with what he hopes is the part to fix it. I expect better from both Costco and LG.

LG Easy Clean option is a terrible oven. It will not get clean using water. Customer Service recommend using a scrapper, but not too harsh. Cannot use chemical cleaning. Water alone and scrapper will not fully clean oven. Extremely dissatisfied. I thought the easy clean option meant self cleaning. Do not buy this product unless you dont care about having a spot free oven. Did not get my monies worth. Paid 800 dollars, why would I think it didnt come with a self cleaning option?

We bought an LG French Door Refrigerator that quit working in the first 2 weeks. The ice maker wouldn’t make any ice. When we called, we also got the service tech would be right over, which he never showed. So my husband took it upon himself to try and find the source of the problem. When he called LG, they then said that because my husband worked on it, he voided the warranty! So now, we have a fridge that doesn’t make ice and nothing we can do about it! We hate LG! Never buy a fridge from them!

LG Range #LRE30453ST - Never used convection oven. Good thing after reading others. Hardly used oven and it stopped heating. Service tech replaced control and it worked twice and stopped heating again. Now says needs new control panel which tech says they no longer make and this problem was a recall. He said they will either replace with new range or pay me. I call LG and they say they do still make the part but it is on 2-3 week back order and cant tell me if it is different than the one I had that was recalled for design problems. So if I ever go get the new panel, what assurances do I have that it wont happen again? None. This range is a problem and the company should be taking better steps to resolve. Does anyone know if there is a class action suit going on this? I will NEVER buy LG again. Right now my whole kitchen is LG. NEVER AGAIN! Do not buy..... I rate them zero stars but you require at least one to submit so let that be minus one.

Purchased an LG Refrigerator only 2 years ago, compressor has already failed. Been without refrigerator for nearly five weeks because of constant run around from LG (also purchased the extended warranty), had two different repair companies (both sent from LG as certified company to do repair) and bottom line is the parts are not available because of the multitude of Compressor failures. It will be at least two months before a compressor is through production and shipped from Korea. For all of you experiencing compressor failure PLEASE CONTACT THE FEDERAL TRADE COMMISSION AND YOUR STATE ATTORNEY GENERALS OFFICE. This is obviously a recall situation but they wont do that. For all of you being told your repairman cant fix your refrigerator, that is not true, there simply are no parts available and when that is the case LG is in breach of their warranties and would be forced to issue you a refund or replace on your purchase, they are giving you the run around to avoid having to pay. DONT LET THEM GET AWAY WITH IT, KEEP THE PRESSURE ON.

Very clean looking microwave with many features that my previous microwave did not have. I like the different auto selections and the fact that this microwave has a rack as well as a turntable.

Stainless refrigerator has permanent horizontal streaks after 6 weeks of use. No children, no visitors just 2 of us. Cannot after multiple calls receive any help. No one will even come assess issue. Their advice... purchase new doors and pay for service call as well. We will never purchase another appliance from a big box store, in this case it was Best Buy. No we did not purchase the extra coverage and we do not feel we should have.

I bought an LG dishwasher 2 1/2 years ago and it never cleaned dishes well at all. It started leaking water. I have not used it for over 2 years. This is the biggest piece of $800 junk I could have bought. I would never buy another LG product nor would I recommend this product to anybody.

Worst. Dishwasher. Ever. The tines collapse. The tines are too short and spaced poorly so the plates flop over and dont get clean. Dishes chip. The dishwasher rack derails because the rack is a little too narrow and the rollers arent wide enough to stay on the rail. It derails constantly. Then I have to try to lug a heavy rack back onto the rails and then it derails in the other direction. Detergent door doesnt click into place. Dishes often do not get clean. Purple plastic pieces holding the adjustable tines pop off and rows of tines fall into the dishwasher bottom. The pump has failed 4 or 5 times in 3 years, either blocked or defective. I made repeated, polite complaints to the company when problems persisted past the warranty period. LG DOESNT BACK THEIR PRODUCT! I paid $899 and Im replacing it with a Bosch that costs half of that. I hate this dishwasher! No, I really hate this dishwasher! (It gets one star because I cant give it negative 5 stars.)

I purchased an LG French Door Refrigerator when we built or new home in October of 2014. My husband was very excited about the third door in the top half of the refrigerator and the ice in the door. I wanted the freezer on the bottom and the extra space in the top half. Although we both got what we wanted I have had nothing but problems with this refrigerator. After only 6 months we had to pull it apart in the freezer compartment and thaw the back of the freezer because the fan in the back was frozen. Since then I have had to pull everything out of the fridge and pull off the back to expose the coils to thaw them as well. After I do this again tonight I will have done it 3 times in less than an 8 month period of time. The last time was only 2 months again and last night sure enough the fridge threw an error code again.Holy Cow LG really this is the best you have to offer? My old GE side by side Fridge was less of a hassle and required less attention than this LG has and I had that fridge for 20 years. In fact the side by side that I bought second hand and only paid $150 for has been better fridge than this LG that I paid over $3000 dollars for. If I could I would deliver it to the President of the Companies door step and let him take it apart and thaw it yet again. Wow thanks for the crappy design. I will never, never, never buy another thing that says LG on it or that LG has had anything to do with. Thanks for letting me rant. I hate this Fridge!!!

So far I have not experienced the issue of mold on the door, and I have watched carefully. My 7 year old Maytag was very rough on various fabrics; the LG is cleaning clothes much better with less water and less Tide. I think the Maytag, for all its advertising, should have lasted longer. Maybe I am naive.

I have a LG dryer that is a little over a year old and it is the worst dryer Ive owned in 30 years. It wont dry the clothes. I need more than an hour to dry even the smallest load. A very poor product. Wish I could send it back. I am going back to Whirlpool.

We just purchased a LG 24 CU foot french door refrigerator which was returned 4 days after we started using it. This refrigerator was advertised as having gallon container storage in the door. Wrong. Unless you wanted to turn your gallon of milk on its side to try and fit it into the opening provided. With much rearranging we finally did manage to fit a gallon in the door but had to not use one of the shelves provided to make that work. Then we noticed on about the third day (it takes about 2-3 days for the refrigerator to start making ice) that even overnight we were only getting about 1 1/2 cups of ice cubes. We could make two drinks and be out of ice. They advertise that the ice maker being in the door frees up more freezer room when in fact the container that holds the ice is very, very small and the shelves below the ice maker are nearly useless. The final straw was the water dispenser. Look very closely at where the water comes out of the dispenser. It is an engineering nightmare. Overall we felt like the design of the LG frig was far inferior to many of the other brands. Our recommendation would be either the Whirlpool or the Samsung.

My husband purchased an LG front load washer dryer set about a year ago. The washer has been fine so far but the dryer has been a nightmare. Theres the usual problem of the lint trap sticking up so it grabs your strappy things and rips them apart. I cant put any camisoles, bras, etc in the washer. Also I washed a load of all my summer skirts this spring and my daughter didnt know the dryer is hell bent on destroying everything I love and put the whole load in it. Needless to say I lost every last one of them. They came out in a twisted torn up knot with drawstrings ripped off and holes in all the light material. Not one was salvageable.Theres another major design flaw with the lint filter though and thats had the holes in it are too big. Theyre the perfect size for catching big zippers and things and ripping them off. My husband and I both wear Carhartt coveralls in the winter and have multiple pairs. The latch on the front of the coveralls gets caught in the lint filter and ripped off. The zipper on BOTH my Carhartt coats has been destroyed and I have one pair of coveralls left that havent been in that dryer. 4 coveralls, 2 coats, multiple bras, camisoles, nightgowns, skirts, all ruined.Every time I load that dryer from hell I feel compelled to stand and watch the entire time with one finger on the pause button and one hand on the door to try and catch it when it starts to eat my clothes. Sometimes I can catch it, other times its too fast for me. I literally stood there and watched it devour my favorite and newest pair of overalls before I could get the door open. I have a thousand dollar dryer that Im afraid to use and a clothes line in my laundry room. This was a huge mistake, Ill never buy lg anything ever again.

I purchased 3 LG appliances, and for all 3 appliances I have had problems with them almost from the start. The Icemaker does not work and drawers falling apart. The Stove, every time I use the self clean option the stove top or the oven will not work and I have to call a repair man. The Microwave oven, the numbers 1 & 2 do not work. These products are now 5 years old. The refrigerator was purchased to replace a 15 year old GE side by side that I now use in my garage for extra refrigerator space that still makes ice and all drawers are still intact.

I have the same experience with my machine. Just after 1 yr, the washer will spin & refill for hours repeating the same cycles. The machine starts at 57 min. wash 9 normal load, cottons) but after an hour is still spinning, draining & refilling. The first time I noticed this, it was spinning for over 3 hrs. until I stopped it. Not only that, the clothes come out about as dirty as they went in. The machine is a huge disappointment.

Purchased a Sears Kenmore Elite refrigerator. Did not know that it was manufactured by Lousy Garbage. After numerous failures of the original during the warranty period, and much fighting with Sears, they agreed to replace. Now the replacement unit is problematic. The freezer got warm and can’t keep adequately cool. Reading all the reviews of Lousy Garbage just reinforces the claim that LG stands for Lousy Garbage. If the brand is Lousy Garbage, don’t walk away. You’d better run. Special thanks to Eddie Lampert for destroying Sears with product providers such as Lousy Garbage. A match made in purgatory.

Although LG might make quality products, the dryer unit is too small and not tall enough, no pedestal, which requires bending down. Washer drum is huge, but too deep for my short stature. Instructions for liquid & powder use are not clear. Keeping units clean is a challenge.

We bought our french door fridge in 2007. First I noticed that the shelves sag, and dont seem to hold weight very well. I had to replace the door to the pull out drawers twice, and Ive just put in a second service call regarding the ice maker. We replaced it once already, for the price of $412. If we have to replace it again, we will have spent $1,000 on repairs, for a fridge that cost $2,000. I will never buy an LG product again. And if youre thinking, maybe were being a little rough with the appliance, our family consists of two adults, period.