We bought this microwave a week ago and will be taking it back to Menards tomorrow (and will be writing a review about them if they dont give us our $ back!). It worked fine until tonight. The only complaint we had was that it didnt have a timer on it but we could deal with that. Now, however, it is junk. We had the light on below the microwave and when I turned it off, I turned the vent on to see how many settings it had. I turned it back off and noticed the light inside the microwave was now on and the turntable was going. It wouldnt stop. It was finally discovered that if we pushed stop, then energy saver, it would stop and the light would go off but nothing would make it work. Anytime we tried to put a time in the display, it would just read door and do nothing except spin and have the light on. Its off the wall and back in the box. Menards, here we come!!

Purchased OTC convection oven and I am on the second one with issues. This one comes up with codes F1 after 1st use. 1st unit did not operate at all. Today is 12/29/2016. I am now awaiting a repair response from LG. I will not buy another LG product.

I liked the design most of all appearance-wise, but also that there was an option for the ice to be dispensed on it. It was also pretty decent size. Overall I was very satisfied with all of this for the most part and since our old fridge was very small it made life a bit easier. I would improve a tad more space though, and more shelving available for use or drawers. I feel I would have liked it even more if there had been more space or Storage available for the items needing to be in the fridge since we do buy large amounts of groceries at a time. We have a bigger family so we have to get large amounts when we go grocery shopping and our old fridge would just never cut it per se.

DLE1501W - I am getting use to this new dryer but I do have one complaint. It will twist up sheets into a ball. I have to catch it and remove sheets and unwind so they will dry. I have tried a small load as well as a big load and the same thing happens all the time. Otherwise, Im getting use to this new stuff. It doesnt seem to dry as quickly as my old dryer, maybe thats the new HE.

Purchased this top load LG washer 4 years ago. Problems with the performance: Takes too long to do a small or medium load. Washer does not balance the load. Sheets and other large items cover the smaller clothes and they never get clean. Machine Quality. Washer LID BROKE APART for no reason. Will not close at all now which means I cannot use the machine. I contacted LG and complained gave me a case #. Never called me back. When I contacted them they said that the warranty was only for a year. Had to order a new LID for $200 which I have not received yet. Not sure if the expense for the LID was a good idea. The problem will most likely happen again. $700 for this machine was a WASTE of hard earned money. WILL NEVER BUY ANY LG PRODUCT AGAIN.

We purchased an LG Dryer one week ago and have not been able to use the dryer from day 1. We plugged in the dryer and immediately received a shock. We plugged it into the same 220v outlet that our previous dryer used and never received a shock. We called hhgregg to ask for help and were directed to call LG for service. They gave us the name of a local appliance repair store, who we called. We set up an appointment and later confirmed that they would come out. But they called the LG Company and we were told that our problem was our homes electrical system, and they couldnt do anything to help us. We cannot use an appliance that has an electrical problem and gives shocks whenever you touch it. We are returning the dryer because they refuse to help us and say its our fault. We will never buy an LG appliance in the future and would suggest to others not to buy them either.

I purchased washer and dryer (LG waveforce topload) from Home Depot last year and making such a big purchase was quite scary. I could not more disappointed!! As I write I am going into 3 hours on 1 load of towels and a few baby items! Seems like every other load will constantly give me the UE code during spinning, doesnt matter how many times you adjust your clothes. I mean who really has time to stand there for over 3 hours adjusting clothes! This is insane! I have had servicemen from Home Depot come out 3 times over the last year and NOTHING has changed. By reading the other reviews I see I am not the only one, which brings little comfort as I pull my hair out and pack my other bedding to go to Laundromat so I can go on with my day. Shame on you LG for deceiving us public in not only thinking we were getting a good product but also saying its energy efficient and for wasting my money and another day off!!!!

I cannot believe this machine is rusting out- even washing machine I had 25 years ago didn’t do this - right where you add detergent. Wish I could upload photos - but I cannot. I have had nothing but horrible luck with their washing machine from start. Its sad nothing is made in USA anymore.

Since day 1, Ive been sorry that I bought this pair. My washer finally stopped spinning and made a weird noise today. We thought it was OK after cleaning out the filter last week. It worked for a few days after that and now stopped again. It doesnt clean clothes all that well & sometimes doesnt spin the water out enough. The dryer makes thumping noises when it spins and doesnt always dry the clothes well. Sometimes I have to leave the clothes overnight on chairs to finish drying. The set was expensive & not as good as the Maytag washer I gave away. Id never again buy anything from LG.

Bought the washer. Washed 1 load then it wouldnt drain. I live 100 miles away from the Menards.com I bought it from and I am an OR trucker and had to go back to work the next day so I called and they refuse to replace it and LG cant find anyone to fix it. New washer and no one in this state can repair it?

Purchased new microwave (plus suite of electronics) made by LG (Model LMV1683ST) at HH Gregg. Did not do extended warranty. Purchased Jan 2014 and died June 6, 2015. Will not heat nor will turntable turn. Called LG and went thru diagnostics, which I had already performed. I asked them about write ups online about this model number that indicated a design flaw that causes this issue. They declined to answer. If I were in Australia we would have had a two year warranty, but not in the US. They provided a list of places I could call for service but none of them provided it in our area. And lastly on our chat they did say it was a good thing I kept our 20 year old back up that still works great (not an LG). They dont even offer any type of trade in for something that is 18 months old to try to entice us to purchase another LG replacement. So I am sorry that I had to provide even one star as a rating. HH Gregg will not offer any incentive but they did hook us up with a repair center that will cost us $99 to come out as a minimum.

Purchased brand new suite of stainless steel Kitchen appliance in December 2013, including LG French Door refrigerator Model# LFX31925ST/06, Inverter Dishwasher and thankfully NOT an LG wall oven from HHGregg Electronics. While first I must say the salespersons selling these appliance were not very knowledgeable or helpful. For if they were, they NEVER should have recommended LG appliances. This is my first issue. Secondly, the appliances look great and flashy, but the craftsmanship is less than sub-par as experienced on both the refrigerator and the dishwasher (dish dirtier as I refer to it). Had one service call on dishwasher within 6 months of buying, but service never alleviated the actual problem: The dishes do not get clean at even the strongest settings, and it takes over 2 hours on the short cycle.Finally the refrigerator and most of these are all likely deficient, compressor fan freezing, severe loud noises, and drawers breaking in freezer with normal use. MY conclusion (as I will not go into the NIGHTMARE of getting it repaired because this is an ongoing problem that no repair can fix), a consumer RECALL needs to made on these, as many people who are out of warranty are stuck with a 2000-3500.00 refrigerator that is worthless. Also, a CLASS ACTION SUIT SHOULD initiated as there was one against SAMSUNG in 2010, and LG is firmly aware of all these issues. MY hope is that either the US Consumer Bureau or an independent law firm reviews this immediately. Also I thank all those who take the time to place this information online too. If only I had read this BEFORE I purchased units. However I see some of the most recent reviews deal the freezer compressor and the EXTREME headache (not to say loss of food) that this has caused many. Life is NOT GOOD for the buyers of these products, but I am sure IT IS for the stockholders or LG Corporation. MY goal now is to get the seller of these product to REPLACE THEM and not with LG products either.

After returning home from a 4 day trip my wife and I noticed that our frozen food was thawing out on our freezer. I checked our temperature settings to make sure that they were correct and watched to see if maybe our freezer was going through a defrost cycle. It wasn’t and the next day we had to remove our food to another refrigerator that we have so the food didn’t spoil. I contacted LG support and set up an appointment for service which was several days later. The technician came out and diagnosed a bad compressor and coils which he replaced. It took a couple of days before the ice maker even started to make ice again and thought that was strange but everything in the freezer froze so we thought we were good. After about 3 weeks we noticed that everything was thawing again and I contacted the technician directly and told him what was happening. He came out again and checked my unit and found a pinhole that caused the Freon to leak out. He repaired it and all was well until about a week ago we noticed that our ice cream was turning into milkshakes so I called the technician again and he came out and checked our refrigerator and told my wife that there was nothing wrong with it according to what his computer readouts said. By the next morning the frozen food in the freezer was thawed out and we had a large puddle of water on the floor from the upper ice maker thawing out and the water from the ice running all over the floor. I sent the technician a text and he told me that there was nothing he could do and that I needed to call customer support and file for a new repair order because he said he couldn’t figure out what was wrong. I sent him the pics I have attached and he said that ambient air temps won’t give correct readings to which I responded that the temp readings were off the walls of the refrigerator and freezer compartments. No response back on that comment.I have a different LG technician scheduled to come out tomorrow to evaluate our situation and hopefully he can fix it or get us replacement refrigerator because this one apparently defective. By the way, the refrigerator that we have had to move our food into is a GE Profile that we have had for over 15 years and have never had an issue with.

Updated on 07/26/2019: If you look at all the negative reviews youll see that LG has not closed any of the complaints. They all are listed as resolution in process including mine. After my refrigerator died for the second year in a row I wrote my first review here but since LG wont respond I have to write another review in order to finalize my original review.Heres the latest on my refrigerator. The company that I purchased it from (ABT Glenview IL.) came out first thing in the morning and replaced the freezer fan and main circuit board. The unit worked for a while but during the evening the freezer was not cooling and the unit temperatures started to climb. I monitored the temperatures and called the service manager (Ryan) at ABT back and we ran through some things to see what was happening. I unplugged the unit and after a few minutes plugged it back in. The freezer fans kicked back on and the unit started to cool. A few hours later I checked it again and the freezer temperature started rising again. At this point I once again removed everything from the unit and put it in the loaner unit they gave me in.I called the next day and spoke with Ryan about what happened and he scheduled to have another service technician come out the next day to look at the unit. When the technician came out the first thing he said was the freezer fan was not running and had no explanation why. He unplugged the unit and they plugged it back in and the fan started to work but he could not say how long it would last. I spoke with Ryan later that evening and fortunately ABT is a reputable company and they offered to buy back my unit. We talked about all the costs involved and what could be done on the new unit pricing. The next day I went to ABT and purchased (at no cost) a new GE unit similar to the one I had and it was delivered yesterday 7-15-2019. They took back the LG unit and from what I was told it was sent to the scrap yard.I have to say that at least ABT stood up to their end but I can not say the same for LG. When I called LG about the unit I was told someone could be out here to look at it July 20th. While I was going through all this with ABT, I received a call from a woman (through a company the LG had gave my information to) who could barely speak English wanting to know if I wanted a service call. I cant tell you the name of the company because I couldnt understand what she was saying. I told her that the unit was being replaced and I would not need a service call.Hopefully I will have better luck with my new unit and can put this mess behind me. As for LG products I have to say I am extremely disappointed at how this turned out. This unit cost $1800.00 and should have lasted a long time not a few years! Here is the unit information for your records. LFXS24623S S/N 505MRZLMQ173 purchased 7-6-2015.Today 7-26-2019 I received a call from LG asking how the repair was working on my refrigerator. I told the person that the unit was in the scrap yard and was not being repaired. I dont think she really understood what I said and wanted to know if I was happy with the unit. I again told her that the LG piece of junk was in the garbage because it couldnt be repaired. She asked if I purchased a new LG unit and after I stopped laughing I told her I would never buy anything from LG again. She said she was sorry for all my trouble and if I needed any more help I could contact LG. I again told her that I will never buy another LG product and personally I feel all their appliance are junk. SO LG WHY HAVENT YOU REPLIED TO MY ORIGINAL REVIEW. I sent you the message you requested on July 17 2019 but yet to hear back from you!!!!Original review: I have an LG LFXS24623S 24Cuft French door refrigerator that was purchased in July 2015 and this is now the second year in a row where it has died. Last year August 2018 the unit needed a complete seal system repair which took two visits to complete and now less than a year later July 2019 the unit is dead again and needs a new freezer fan and main circuit board.Luckily I purchased an extended warranty when I purchased the unit so this years repairs are covered but now Im going into year 5 and will have to purchase another warranty to cover what will inevitably be another repair next summer. This year I lost over $300.00 in meat and other frozen items but my warranty from the store will only cover $200.00 of it, so now Im out $100 plus the trouble of having to deal with the mess of melted ice cream in the freezer. Anyone thinking of purchasing an LG product should be made aware to find another brand to purchase! Read the reviews people their products do not last and they even know about it but still are producing garbage and selling it.

Just over ownership of 1 year (when warranty ends). The bleach cup developed corrosion all around it dripping rust water into my clothes making the washer unusable. I wipe this area off every time I use bleach. Called customer service and they told me that I must not be wiping the bleach off when I spill it. This seems to be an issue with many customers, but still no recall. Also, purchased a 50 OLED TV that stopped working 1 week after use. Will NEVER buy LG again. They used to be a reliable company but now they are the one to avoid at all cost.

I purchased a $700 LG washing machine. After 1.5 years, the machine stopped working. It literally died, no display, no nothing, right in the middle of a wash. The lid was electric, therefore we could not get our clothes out of the machine (in about 12 inches of water). We had 4 different servicemen out (sent by LG) and none of them knew how to open the lid, until the 4th arrived with a 9 volt battery and got it open. Of course, the clothes were ruined. I explained the situation to LG and they actually sent me a check for $275 (the estimated cost of the clothing) and Best Buy gave me credit for the defective machine, which we used to upgrade to a better model LG washing machine. The new expensive machine continually gave the UE error message, inappropriately. It would show this even when we were cleaning the tub and nothing was in it. This got so bad eventually it started taking us a day or more to complete one load of clothes.Sooooo, I put in another call to customer service, who repeatedly told me it was out of warranty and they couldnt do anything. I asked to speak to someone in management and was transferred to executive services. They actually listened to my story, sympathized with me and sent out a repairman (who ordered parts, over $900) and fixed the machine. It now runs great! So, even though some companies like LG make a product that has serious performance issues, their customer service has done an excellent job addressing my concerns and going out of their way to make it right.

Bought an LG DLGX5681 (white) at Lowes on 7/7/14 and on 3/1/15 it just stopped spinning. Only washing maybe 6-8 lbs of wet white clothes straight from the LG washer, which seems to do well. I got one revolution after I turned it on and off and manually changed the load from medium to load, but only one spin before it cut out again. Do NOT buy LG. I read the consumer reports. I purchased based on their recommendations. Dont buy consumer reports. I think theyre being paid.

Purchased a LG 1.5 ft.³ smart inverter microwave oven in August 2019. Three weeks later the unit quit heating. I called LG customer support and was eventually told the magnetron was defective. I was told I could send the microwave back to LG and they would replace me with a brand new one. Not wanting to wait, I decided to return the microwave to Home Depot where it was purchased and was given a full refund. Because Home Depot‘s return policy includes a 90 day exchange or refund, I decided to purchase a different brand. The moral to this story is don’t wait on LG to refund, replace, or repair your appliance if it is newer than three months. Take it back to the store you bought it from instead. Far less stressful.

I’ve owned this stove for approx 1 1/2 years and in this time my roommate and I have nearly burned the house down TWICE. The knobs are SO easy to accidentally bump and turn on. The first time I had a bag on top of the stove and luckily noticed before it started flaming, but my roommate started an actual full on fire last night with a basket of laundry. I’ve since taken the knobs off, but have read other reviews of people who have done the same, but that bumping the stems actually turns the burners on easier than if the knobs were in place???‍♀️ Ordered some child proofing so we’ll see how that works. No issues with cooking, but it’s NOT worth the risk!

I purchased an LG top loader model WT5070CW on August 31st, 2012. From day one, it did not work correctly. Water would not fill properly and kept getting an IE code. I spoke with LG customer service, and they gave me a local repair center. They came out and said it was either the control board or a bad valve. He said he would order both parts and just replace both parts. I was notified today that the valve is on back order until Nov 29th! Unacceptable! This washer is only 2 months old, and now they are telling me I cannot get my part for another month? I told them I want a replacement or the part in the next day. They said sorry. I will never ever, ever buy an LG product again! My clothes do not get clean and the washer was defective since day one! I have filed a complaint with the BBB and want to get the word out to people to never buy an LG product. They do not stand behind their product!

Stove purchased between 2012 and 2014, around $1600.00. All of the 5 knobs broke off the stove due to what looks like poor design and using cheap plastic to try to secure the knobs on the stove. I called the company. Said, Buy new knobs.

Purchased this dishwasher 4 years ago. Last week we started getting the code PF which means power failure. From the LG comments posted, they would lead you to believe the power supply was interrupted and the PF is only a code and not a failure/fault code. Turns out it was a fault. We turned it on last night and the control panel immediately burned out. Saw some sparks/flashes and a puff of smoke and electrical smell. Dishwasher was then disconnected from the power source. If you have the PF code you should note this is very probably the control panel shorting out. Unfortunately, dishwasher failed just outside of our extended warranty period. We will definitely switch brands. Dishwashers should last longer than four years!!! Definitely dissatisfied with the LG dishwasher.

The ice maker fail to produce ice just a few months after buying the refrigerator. Luckily it was under warranty and a technician came out a few days later and made a quick repair. I purchased the refrigerator in 2009, and I get things fails with age. But it is scary when start to find small and large pieces of plastic in your mouth after drinking a glass of your favorite drink. In fact I swallow a large piece and almost choke. This type of problem may cause serious injury or death to a small child and old person. Check your ice maker.

We purchased our LG stove in 2007. I havent had any problems with the stove top but the oven loses heat fast and takes a long time to recoup. When making cookies I have had to add time on to the cook time and when our kids were staying here and used the oven they did not like it because everything took extra time to cook. Has anyone had any issues like this? I am ready to get rid of it, just not happy. I was told by a repairman that came in for my washer (which is a different brand) that LG doesnt have enough experience to be making stoves and refrigerators. He said LG is hard to work with and they will not service them. Any feedback would be wonderful. When you purchase these appliances you are supposed to be excited, now it just scares me, so much money for them not to perform correctly.

I needed a fridge at the time it seemed like it was it the best quality fridge out there for the initial price so I really cant complain. It really does run well and efficient. The ice machine is my favorite part. Also the fact that it is a stainless steel appliance means it is easy to clean and just be wiped off for a fast and easy finish. Its an ok fridge all around but the cons would be it smudges easily. I have kids so that is a big concern with me since I dont want people coming over to my house and seeing a dirty fridge people would think Im a slob who doesnt clean my own house. Also the ice machine can be pretty loud but all around its an ok fridge so I dont have any major complaints.

The LG refrigerator is one of the best refrigerators I have ever owned. Keeps everything cold and fresh. Even when the power went out because of hurricane; food lasted overnight till we could get gen. Only problem is the ice maker doesnt work well.

Two weeks after installing our beautiful new oven in our beautifully remodeled kitchen, we had a graduation party for my son. As I was going to bed that night, the smoke alarms started blaring. The house was filled with black smoke. To make a long story short, my nephew bumped one of the knobs and started a plastic container on fire. All he did was bump the knob and started a fire that easily. Major design flaw. This oven is very dangerous!

I have had 4 LG microwave ovens and always had the same problem with transformer overheating and smoke coming from unit which sets off the fire alarm. I think a recall should be done as I find this is a main fault which should have emergency recall before a fire is caused to homes.

I bought my kitchen appliances less than 3 years ago, all LG brand, brand new from Home Depot. My dishwasher has given us some issues over the last year and come to find out the electronics are not covered under the 10 year warranty that is plastered on front of the appliance. No big deal, my husband was able to fix it. However, our refrigerator is a different story. It stopped cooling. We called LG. We waited a week for a repairman who was not qualified to fix refrigerators. He stated, I dont fix refrigerators. I work on washers and dryers. But with the help of the tech support he was able to determine it was the compressor. I was instructed to call LG with a case number and they would send out a qualified person to fix the problem. This was on a Friday. I called back late Monday afternoon to check on the progress and told they still havent found anyone to fix the issue. I was denied the privilege to speak with upper management and sent into the queue so long that it kicked me out. I called back 2 more times with the same result. I called back a 4th time and spoke with a different rep. He continues to tell me more of the same stuff. Not one rep was able to give me a time frame that I would have to wait for a service repair man because the truth is they dont have one in my area. He was unable to give me a number to upper management or connect me with someone higher up. He said when they send customers into the queue to be sent to the next level they keep being kicked back to them. So in other words LG does not back their products nor care about their customersThey believe it is acceptable for a product to last less than 3 years and a customer to be without a refrigerator for 2 weeks with no recourse. May I add this is during the quarantine, so I had more food in the fridge than normal and yes I lost a lot of food. But no worries for LG. They are not worried about the customer. Do NOT buy LG products. I have NEVER been so upset or dissatisfied with a product before. I am 44 years old and this is the first BAD product review I have written on any product.

3 door ultra large capacity counter depth refrigerator- Expensive, top-of-the-line refrigerator with compressor failure just after 2 years of use. Over $900 in labor costs, took over a week to get the replacement part (we are in Seattle). Customer service at LG did not care about any of this, at all. By the way, their online website shows many 5-star reviews-- they vet all reviews and do not print any that are negative.

Had this refrigerator for 3 1/2 yrs but please let add that this is a second one... My freezer back wall keeps filling with ice, the temp is on no. 2. The refrigerator part is also set on no. 2 and the food is extremely cold. The co. sent out a total of 4 people in the past 2 weeks. I also have a extended warranty and since I have this LG does not get involved. Assurant does not like to do anything because they are not happy with the response from the 2 tech from LG, stated refrigerator is unrepairable... So lets do something here. This is getting so out of hand. It has cost me additional moneys on food not counting stress its putting under.

I love my dishwasher. If I could change one thing, its the extra dry mode. It doesnt completely dry the dishes. Its a beautiful machine and so quiet. Does a great job! Even on tough, stuck on foods! I dont even have to pre-clean!

I bought an LG double oven in February. As soon as I tried to preheat the oven, the oven filled my house up with gas. After many unsuccessful attempts to have LG have someone come out to fix the oven under its warranty, LG finally scheduled a company to come out to fix the oven. After the company attempted to fix the oven four times, the oven still leaks so much gas when I attempt to preheat the oven that I cant use it. Even though the service company has told LG that the oven is defective and they wont come attempt to repair it anymore, LG refuses to replace the oven or refund me for the cost of the oven. I have been without an oven for seven months and Im currently stuck with a $1,500 defective oven. Thanks LG!

Purchased this microwave February 2015. Have had several electrical problems. Circuit board shorted out, micron blew out, the sliding door for the exhaust fan broke and had to be repaired. It takes forever to receive replacement parts. Will never buy another LG microwave.

I bought this dishwasher in January 2015 and it has been a nightmare since I have had it. While under warranty LG had 5 different people out to fix it. I have not been able to use this dishwasher more than able to use it. I paid approximately $800.00 for this dishwasher and the one I had when I lived at an apartment was 100x better than this. Didnt clean well... ALWAYS problems with it. LG would not replace, kept fixing issues with it. I had to have the motor replaced, door replaced, dish soap dispenser replaced 2x, steam vent replaced, hoses replaced, seals replaced and it has been a lemon since day one. Again, last night after having yet another repairman out and only repaired about a couple of weeks ago, it breaks again and wont even come on. Seriously, what a piece of junk. Will never purchase another LG product again. Went out this morning and purchased another dishwasher. The LG is now out of warranty. Oh, and also one of the repairman told me that LG should just replace it and guess what, never heard from that repairman again. They said his work was not up to par... Really LG, I think youre not up to par!!!

We bought an LG True Balance top loading washing machine model number wt5070cw from Lowes on April 4, 2013. It worked fine until September. Now when we put in a load, it goes into unbalanced, the code is UE and the machine shuts down with no spin. Called LG. They sent someone out 5 days later. The repairman they sent was not there to fix it (I thought it would be fixed) but just to order the parts it needed to be repaired. Okay, so he said the part would be here in a week and he will be back on Monday, another whole week. I live with my 3 grandchildren and we have a lot of laundry to do so those 2 weeks were awful with no machine and kids that needed clean clothes for school. The laundromats are not an option for they are very costly. Okay, so the following Monday, a different repairman shows up and spends 2 hours changing parts and when hes done, he says its still not working, must be the control panel and says he will order it and be back in a week to fix it. Now we are up to 3 weeks without the washing machine. Now I have literally piles of laundry that would cost at least $75.00 to do at a laundromat. So now we wait and Monday comes and goes and no repairman. So I call LG and they say the part is back ordered and could take up to 3 weeks to get. WHAT! So I asked for a refund so I can get a new machine and they say we have to make every effort to fix it. So after a few more pleading calls for a refund, they agreed. They said to send in the receipt to start the process. We did that and waited like 4 days and called again and they said they did not get the fax with the receipt so we sent it again and guess what! They said they still did not get it so sent it again. This time they got it. Now we are still waiting to hear. I do not know how much longer this process will take. If you are thinking about buying products from LG, I would think again!

I have an LG LFX21960ST French door bottom freezer refrigerator that I paid a pretty penny for in July 2007. I had it a couple of months and had to replace the ice maker which was under warranty. However, it cost me $60 to find out it was broken and another $125 to have it installed. In December 2010, I had to replace the compressor - it was under warranty so it only cost me $70 to find this out and another $400 to have it installed. Well, now we are up to $655 so far. Fridge now making clicking sounds and there is occasional thawing in freezer. Repairman left yesterday, charged me $70 to tell me I need another compressor - now five months out of warranty and this will cost me $770 for part/installation. Now we are up to $1,495 for my cost of repairs. I called LG since this - counting the original - means this $2,300 fridge has had THREE compressors. I talked to LG about seeing if I could be afforded an extension on warranty since I wondered if this fridge could be a LEMON. They said no even though it was only five months past warranty. This has been a terrible inconvenience. Putting food in coolers outside, not to mention the almost $1500 it has cost me out of pocket for repairs. I always thought LG stood by their products and that is the reason I have their TVs, fridge and had their phone, but I might have to do some rethinking in the near future. Went on LG Facebook page and they told me to private message. Did so - no help. LG told me there are options for after warranty and did as they asked and again private messages them to no avail - and NOW LG HAS BLOCKED ME FROM THEIR FACEBOOK PAGE - some customer service!

The GE refrigerator I have in my apartment is very small. Cant buy a lot of cool foods in it. Have to plan over the month to buy cold food to make the meals throw out.

The FREEZER FAILED after buying brand new after only 6 months!!! All my freezer food was ruined!!! Fridge still working.

Within the first year the fuse blew and was repaired under warranty. I purchased extended warranty and sure enough, I had to use twice within the 2nd year. I have not yet reached the 2nd anniversary of its installation and am currently waiting on parts for the 3rd repair! All three times it appears to have been the fuse that blew and not the circuit board may have been damaged as a result. I warn everyone to stay away from GE appliances. My GE refrigerator was missing parts upon delivery but has since held up.

LG LSC26905TT not cooling. The LG rep, Abes Appliance Repair, says faulty compressor. The fridge is 4 years old, 7 years warranty. LG will not replace because we have lost the receipt. Abes wants $500 to fix it plus the cost of a new compressor. The fridge cost over $2000, stainless! We also bought a new stainless range, also faulty. The largest ring stays one all the time, fire risk. The microwave glass fell out of the door! I fixed it with a small screw. The dishwasher is okay because we never use it. All appliances were bought at the same time. I am very disappointed. This is junk.

We purchased a LG front load dryer (DLGX2651W) two years ago at Best Buy. Within the first year of owning the dryer the motor began making loud clanging noises and we had to have it replaced (professional repair by a serviceman sent by LG). Now it appears the replacement motor has gone out as the dryer will turn on but wont blow air or turn the drum. The Smart Diagnostics have not been helpful at all as they say the dryer is fine. We contacted LG and they denied our warranty claim, stating that we had to call in the same issue three time in order to get coverage. We are most displeased that this dryer has broken twice in the short time that we have owned it and are very upset at the prospect of having to pay for yet another repair on a dryer that is only two years old. This is not the level of quality or customer service we expect from LG and make me think twice about buying another LG appliance.

I own the LG WT5101HW top load washer. I purchased 3yrs ago from Best Buy. We have a family of 5 so I hoped the extra large capacity would be a great option. Unfortunately we have benefited from this option due to it throwing it off balance and giving an UE code. We received a recall letter and had the LG repair guy change the part (I believe the circuit board) in September 2013. Its no ones fault but mine that Ive waited 9mo to complain about the fact that the problems have been worse since the repair was done, but in my defense it didnt happen right away. The knob for the settings however did not get put back correctly and does not spin freely like it used to, but I tried to overlook that since it would cost me a day of work to have the repair guy come back out to fix it. The unbalance code would occur only about 2 or 3 times a month in the past and we just thought it was overloaded or honestly unbalanced, but when we checked it the clothes were not shifted in a way that shouldve caused it to be out of balance in my opinion. In the last 2 months however the code goes off more often, to the point where its every other load it seems even on a small load. The drum is very violent and causes the machine to shake around a lot. And when you move the clothes around and push the start button again even if it says only 1minute is left, it will run for an hour if you dont stop it. We have had to just turn it off and put in the dryer. Thankfully it has not ripped apart as Ive seen in videos, but at this rate it seems its any day now. When I called LG about the on going issue, they said that a repairman could come look at it, but it would be at my expense since its out of warranty. Doesnt matter that it is the same problem from the recall nor did it matter only 9mo have passed since the recall repair was done. I asked to speak with a supervisor and was given the same speech. I have been a huge LG fan for years after buying my first flat screen t.v. from them, but our family will never own another LG product after this and I will spread the word about LGs lack of concern involving a very expensive washing machine that last less than 3yrs. Id rather have my old Whirlpool washer with over sprayed paint to cover the rust at this point!

Purchased 02/2020. 1st failures occurred within 30 days. Icemaker and compressor replaced by LG tech. Worked fine until 11/21 when we found unit dead. Unplugged to check outlet. Outlet okay, plugged back in and heard a ZAP and smelled smoke. Contacted LG support and they assigned ticket and said a local company would repair. Contacted local company and they said they had refused the request from LG because LG doesnt pay them. Contacted LG again and they started a new repair ticket. I think they keep changing the ticket numbers so it appears they dont take too long to react. So far they have assigned a total of 10 repair tickets/customer service numbers. LG eventually sent an LG tech on 12/8. They had also shipped 3 different parts directly to me, but only 2 had arrived before tech showed up. He said the missing one was the needed control board and I should text him when it arrived. It arrived on 12/14 and I texted the tech. He said he no longer worked for LG and I would have to start over again. Still waiting on LG support to locate someone willing to perform the warranty repair. 3+weeks without a working refrigerator is ridiculous! I will never purchase any LG products in the future. They obviously dont care about their customers.

We purchased the LG washing machine and dryer from Spencers. I am dissatisfied with our salesman in that he should have made us aware that this washer is a large capacity machine with no capability to wash smaller loads. They want you to buy another machine to sit underneath the main washer. The dryer is a mess. I spent $1,000 for a dryer that doesnt sense the dryness of sheets!!! It shuts off early leaving the corners of the sheets wet. I called the technician who said thats the way it is and I should use the manual dry time and estimate how long it needs to dry completely... Really... Really... thats the way dryers operated in 1958! Dont waste your money on this piece of junk.

We purchased our LG side by side refrigerator in September 2007. We have experienced problems with the ice maker which finally had to be replaced. Problems with the compressor and the controls on the front panel will freeze up and the only way to reset them is to pull the refrigerator out and unplug it. Sometimes this works sometimes it doesnt. It has always been loud but now it is unbearably loud. Visitors ask us What is making so much noise in your house? and we make sure they know it is our lousy LG refrigerator. Bottom line - DONT WASTE YOUR MONEY ON LG.

My wife and I purchased an LG gas range (model LRG3081ST) and found that it overcooked food. When testing I found the range overheats during the pre-heat cycle. After setting the bake temperature you can watch the thermometer increase by 5 degrees every 6 to 7 seconds. When the thermometer reaches 5 degrees below the set temperature, it stays with that display for about 2 minutes while the oven continues to heat. When the pre-heat notification sounds, the pre-heat temperature is about 100 degrees above the set temperature.I opened a case with LG and they sent a repair tech to look at the oven. The tech confirmed the issue and tried to order a replacement control board. LG told him that was the way the oven is supposed to work and wouldnt allow him to order the new board. Ive now submitted a customer complaint but dont have any idea if anyone will make any changes. I cant imagine LG would actually design an oven that is supposed to overheat by 100 degrees. Our current resolution is to set the bake temperature, go through the pre-heat cycle, let the oven stand until it relights to maintain the set bake temperature, and then put the food in the oven. This isnt acceptable.

I purchased an LG Washing machine 5 years ago. It had a few problems, leaked and the rubber seal on the door always came out after the wire that held it in place rusted (after 2 years). The final straw was after 5 years I had to call for service and after 3 days the LG serviceman finally arrived. Took my washer away after giving me a reasonable quote. The next day LG called to tell me that they did not have the parts for my 5-year-old Washer. So I was forced to buy a new machine. I would expect that a washing machine should last much longer than 5 years and if it needs service that the parts would be available. I will never buy anything else from LG again.

Freon leak and compressor failure within one year of purchase on LG refrigerator. Broken since 6/22/17. Getting fixed today 7/13/17. Had to move it out ourselves. Repair people do not move it. Imagine being w/o a new refrigerator for 3 weeks. Lets hope it can be fixed. Recommend: do not buy an LG appliance. Customer service is horrible at LG.

So we splurged and bought one of those washing machines with all the bells and whistles. Rust formed around the bleach dispenser after just over a year. This is completely unacceptable. It continues to grow daily and is not cosmetic to me. I have never had a washing machine rust out on me, what will this look like after 3 years? 5 years? If it lasts that long. There were some huge lawsuits back many years ago with auto manufacturers and rusting vehicles. Maybe an attorney should look into a class action suit against LG. A $1200 washing machines shouldnt rust. If they do, you should get relief from the company not the runaround.

For the most part I love my LG washer & dryer. I have more options than what I need but it’s nice they’re available. Very dependable!!! I have the front loader and it’s stacked which saves a lot of space!

Purchased an LG Door-within-a-door Refrigerator in July 2017. On September 6, 2020 the unit failed and we woke the next day to find all the food in the freezer was soft and the refrigerator was warm. Because of the holiday we had to wait 2 days to get a repair man to diagnose the problem... only to find out that no one in our area would service LG refrigerators due to consistent problems with warranty issues.3 calls to the LG 800 Customer Service center provided additional frustration due to the artificial intelligence support person taking information and then stating that it was a warranty issue and I would be handed off to a live agent... only to have the call dropped after 45 seconds of Muzak. I then went to the web site customer support and after providing all the information again to the service bot I was handed over to a live agent, and had to repeat all the information since he could not access the service bots data.After a 20 minutes of review and discussion it was determined it was probably a warranty issue and he authorized a repair ticket to be sent to an authorized repair tech, and after a 5 minute search reported that he could not find an available repair tech in my locality, but he would e-mail with the information. He did e-mail a name and contact information of a repair service and said I would get a call from them to set up the appointment, and if I didnt hear from them within 7 days to call LG back.The repair service called the next day September 9th and gave me a tentative appointment for September 17th to replace the compressor, assuming that LG sent the correct part on time. This was their 1st available appointment as they had that many LG compressors failing. Today September 15th I received a call stating that the compressor had not shipped yet and the anticipated receipt gave a new install date of October 2nd.... 25 days after the refrigerator failed! Never again will I consider an LG product.

I bought LG 26Cuft Wifi French Door refrigerator (model LFXS26973D/01; SN 909KRAT00680) from Costco on Nov 12, 2019. It was 2-year warranty. Unfortunately, I am only 2 months late and both Costco and LG washed their hands from any manufacturing defect. The water filter that needs to be changed every 6-month does not work anymore even with LG brand filters LT1000 or LT1000P/PC/PCS (ADQ747935). I bought a new LG filter head (AKN729490003) and even it does not work. Calling Costco and LG has no help because only 2 months more than 2-year warranty. I tried a professional appliance for help, even they could not help. I am sure it is manufacturing defect and there is no recall. This means I have to trash this LG refrigerator just in 2-year. I would not recommend anyone to buy LG refrigerator and get frustrated like me.

Tonight we set our dishwasher to run as always while we sleep. Well it was a good thing I didnt fall asleep right away because my LG dishwasher control panel shorted out and caught fire, and it didnt even trip the breaker. Hopefully thats because I got to it first. We have had nothing but trouble with it over the seven plus years we owned it. It has been completely rebuilt at least three times. It has always had a foul smell to it when it ran.

LG smooth cooktop is kind of hard to keep clean looking. The mist self clean oven doesnt really work as it should. You arent supposed to use harsh chemicals in the oven. Just just with water and turn in the oven clean mode. It doesnt do anything much to remove baked on food. Other than that, the quick boil mode is great and it heats pretty evenly.

We noticed about two years ago dryer started clunking. It seized up tonight because there are 8 inch splits down the drum on front and back from the seam. To me thats a defect.

Model # wm2688HWM: We bought this washer from HH Gregg 5 years ago. The extended warranty was for 5 years. The door on the front of the machine is broken or is not sealed right, 4 different times in the last 5 years. Now, it is doing it again, both leaking water and not sealing. Now, there is no warranty. I feel that LG should replace this washer due to the trouble that we have had with this $1,200 unit. I have receipts on all that was done. This is a lemon!

We purchased an LG bottom freezer refrigerator through Home Depot. They delivered 2 weeks ago. It immediately started with a loud clattering noise. I was on the phone holding for LG for over 1.5 hours. They finally agreed to replace the refrigerator on June 19, 2020. It is almost 6 pm on June 19th. No delivery. Now I have been on the phone for almost 2 hours, and someone from LG just picked up. He cant find my purchase order number. Wow!!!!

Like many others, spent > $1000 on a top loading LG about 3 yrs ago. The control board broke in the first few days, and it took a few weeks to get it fixed. It was also recalled. These were ok, I can understand sometimes things break, and they fixed these with minimal hassle (although it was a long wait for the part when the control board broke). However, now Im POd. After about a year, small spots of rust around the bleach dispenser (dont use bleach), now that rust has progressed and it is also rusting around the bottom lip of the tub by the soap dispenser. I have an extended warranty, but this isnt covered because its cosmetic. The store has asked that we try to get LG to help with the parts and labor (their warranty for these issues is 1 year). Well see... This is the 4th washer Ive owned over ~30 years, and it is the only one to rust.

LG Direct Drive Front Load Washer - This top-of-the-line washer lasted just 4 years and 1 month. Now the bearings have gone bad and the cost of repair is greater than the cost of a new washer. This obviously did not meet the advertised quality!

We got our LG refrigerator at Costco two years ago. Then we started having problems with our ice maker. We called it in and LG sent somebody out here to replace it about three times already. They have replaced everything that they could possibly replace for the ice maker and its still not making ice. Its inconvenient for us. But the technicians have been good and theyve helped us with all the questions weve had.

I purchased a LSC27921SW from my local SEARS a few years back. The front left door ice and water dispenser opening area under the drip tray is now rusting under white paint. I spoke to LG corporate office twice and was promised a return email or call which never came. I requested to speak to the corporate manager CEO and I was denied. I have never had a refrigerator do this and of course after the warranty was up I was careless about keeping my receipt handy so now I have nothing but the evidence of the damage to my refrigerator. The refrigerator works good but I cant keep something that looks this tacky in my home. Its embarrassing. Their customer service sucks and I will never buy another LG item again now that I know they dont back their products against manufacturer defects.

My 4.5 yr old side by side LG stopped cooling sometime Sunday. I had purchased an extended warranty. (Customer service is not what it used to be.) Called the warranty company and left a message Sunday night. Waited all day Monday for a call back. Can you hear the crickets. Short story, didnt get anyone on the phone till Tuesday and was told an appt. was set for Wednesday morning. But I should call the service provider to confirm. Three phone calls and an email later I get a response. Tech arrived Wednesday afternoon. Then tells me, after checking my fridge that I need a new compressor. And that the reason he was late is because he just replaced a compressor on another LG fridge. I thought he might have one in his truck, but no. I would have to be ordered and another appt. would have to be made. I have owned 2 other brands in the past and only replaced them after 15 or more years and I have never had a compressor replaced. Now that the kids are long gone and we decide to buy more expensive appliances, we find that expensive is not synonymous with reliable. BTW LG dishwasher repaired twice in 5 years.Going back to the old yet faithful brands.

I have a 3 year old washer and dryer, which is nothing but pure junk! Fortunately, I have the 5-year bumper to bumper warranty. I replaced the drum in the dryer 3 times (split twice), and they are coming again to try to correct the heating problem. It takes more than 90 minutes to dry a normal load. The minute it is out of warranty, we are going to buy Maytag.

I waited four months for this refrigerator to be delivered from Lowes which is ridiculous to begin with. This refrigerator is so obnoxiously noisy. The compressor runs virtually non stop with a high pitch fan noise. I called LG and complained and first the rep acknowledged that the compressor should cycle down but when I said it doesnt then he said that was normal. I held the phone up to back of frig and he couldnt hear or said he couldnt hear it so theres nothing wrong. His tone was rude. This thing is torturing us with constant noise and we had a tech out who raised the front legs and now on top of high pitched compressor noise theres a loud low vibration humming. This frig is so loud it drives everyone out of the house, out of 3 rooms adjacent to refrigerator. Now we have to call Lowes to return it and we have no back up because we had them remove the old refrigerator when this new one came. WARNING: DO NOT BUY A LG REFRIGERATOR ESPECIALLY WITH LINEAR COMPRESSION!!! Its a nightmare to try and live with.

This is a terrible washer. At every level it fails - light load, heavy load. When the washer reaches the spin cycle, a UE (unbalanced load error) is nearly inevitable. The washer repeatedly attempts to adjust then it resets the time and refills the tub. Manually adjusting the clothes makes no difference. Its very frustrating. I will be purchasing a GE or Kenmore later this week.

I have just ordered a replacement lint filter for the second time since I’ve had my LG dryer. The top right corner lifts up and attaches to tops, strings, other clothing and rips them and destroys them completely. I’ve tried to ignore it on occasion until my kids start complaining about their clothes as well. I wish we could get compensated for the amount of money we’ve lost in having to replace items. I hope my next order for my replacement lint filter comes soon.

I have been reading many of the disturbing complaints in this forum regarding the LG washer recall and can only add to the frustration expressed here. My parents purchased one of the models that has been recalled (WT5101HV Serial No. 007KWYP02018), about 18 months ago. The machine was acting up, and they just got the letter about 2 months ago. We called LG and scheduled to have a technician come out, and they did the software patch download. This was a joke! It did not fix the problem, instead it only perpetuated it. Now, instead of the wash load spinning rapidly out of balance.... it spins much more slowly and still out of balance! In addition, the wash and rinse cycles still do not work properly. The machine starts the normal wash cycle, and never drains any of the soapy water! Instead, it keeps adding more and more water (just like before). It only drains all of the dirty soapy water (very slowly) at the end of the Full wash/rinse/and softener cycle. And it never properly spins the wet clothes to remove excess dirty water. This process takes 3 times as long as before, and the clothes never come out totally clean. A simple load can take all day to complete! They are ready to Dump the unit in the ocean! Does anyone know if there is any kind of class action or formal legal group that is trying to get LG to make customers whole?

I have an LG Gas range. The temperature sensor in oven has gone out for the second time. Of course it’s not in warranty and of course the part isn’t either. Over $200. To fix again. This is the last time I buy LG.

I bought this LG washer/dryer set in 2004 and had only one repair on the washer in 2014. It is till running strong. I am very satisfied with this washer. The dryer is slowing down. I have to dry towels on the highest settings twice. Other than that it dries sufficiently. Would be LG definitely again.

The factory replaced the motherboard (main circuit board) only because of a national recall, which I never was made aware of. The tech said the repair wouldnt solve the control problems and I would have to make an appointment for that repair and pay for the parts and service call. I bought factory replacement circuit boards and replaced them and now the oven wont turn off unless you go outside the house and flip the electric circuit breaker.

My dryer is 3 months old and has never worked. I have a backup of 8 giant garbage bags of dirty clothes because the drying takes so long. (The 4 yr old washer is fine.) The LG repairman says maybe its the venting but the venting man (when one can be found) says the venting is clear and correctly installed. I have spent days on the phone seeking service!I can only run the dryer on its timer, or else it will quit in about 4 minutes. When on its timer, every 20 minutes I have to open its front door, let out humidity, have an extra washcloth to wipe out moisture and lint from around the front door. This seems to show me that the interior is not designed to let moist air out. Heat goes out the vent but not moisture and lint. Current laundry is still damp after 3 such 20 minute cycles. Because of its recent cost I cannot afford to replace it. You should not have to experience this. Whatever happened to LG?

We purchased our LG French Door refrigerator in early 2009. It functions perfectly if you have no desire to use the ice maker. However, if you think having ice is the logical outcome of an ice maker, you will be more than disappointed. To date, we have replaced the ice maker twice. Kudos to the staff training at LG! The first person we contacted spoke with sure had a thick accent that it was impossible to understand, let alone reply to her questions. Speaking with her supervisor really allowed LG to shine. She had mastered the highest level of being patronizing that I have ever experienced. In essence, I was told how badly they felt about my predicament and flat out that it was my problem. Now it is theirs. I will try to discourage anyone who asks about purchasing any LG product.

LG Waveforce washer is constantly off balance. The manual will tell you that you cannot do a small load. Believe them!! Unless you are willing to put 2 sheets in with your delicates, and that sometimes doesnt work, it is impossible to wash a small load. It takes hours to complete a wash load due to the off balance signal. You actually have to babysit the washer. I often take the wash out still heavily wet to hang on a line. Would never buy this product again.

Purchased my LG fridge in Oct. of 2011. The first service call we had to have was in May 2012. The fan in the freezer that blows the cold air through the unit was not working, and the fridge was not getting cold. The repairman basically said that the fan had slipped down the shaft and could not work. He repaired it at that time, which lasted until Sept. of 2012. At that point, it happened again, and the motor on the fan burned up, and had to be replaced. We took his advice and purchased an extended warranty through LG. The third time the fan malfunctioned was in July of 2013. It sounded like a weed eater was inside my freezer. LG premium care set up a service call for Aug. 22, but the repairman cancelled because he had no record of my extended warranty, and we refused to pay his $150 service call fee up front. I contacted LG again, and they set up another appointment on Aug. 30. The repairman replaced the fan motor again, which didnt fix anything. The next service call was set up for Sept. 10. This time we had two servicemen show up. Upon opening up the fan unit, we were informed that the previous repairman had forgotten to reset the unit. We have gone a month and a half without a refrigerator, and have lost food constantly. I dont feel that I should have to keep buying $150 extended warranties each year to repair their defective unit again and again. Please advise me of my rights and options on this matter.

My dishwasher was brand new when I bought my house in 2017. They did a whole LG kitchen. This is now my nightmare. The dishwasher never worked from the first time I tried it. I called LG who gave me the runaround. I even called Home Depot. More runaround. When LG finally sent someone out this guy was shady and said the dishwasher was dirty. I never saw or heard from him again. Now my compressor in the LG fridge is out after 28 months.

I bought a 4 door LG refrigerator. Its a French door on top with 2 freeze drawers in the bottom. I paid about $50 more to get a counter depth which is fantastic for the space in my modular home with an air vent in front of the space. This model has plenty of space in the refrigerator compartment. It looks like changing the water filter will be easy and convenient.It does have a drawer at the bottom which is nice but it would have been a better design if it would slide out when only one door is open on the refrigerator. You have to have both doors open to utilize the space. The same with the right side drawer that holds produce. You cant get it open all the way before the left edge hits the center strip of the left side French door. I have only had it a month so will have to do another review after 5 years. This LG is a replacement for a 4 1/2 year Samsung that had constant problems with the ice maker freezing up.. I Will never buy Samsung products again. Their Customer Service is atrocious.

We purchased the LPXS30866D Refrigerator as part of a complete set from Costco when we were remodeling a home. The refrigerator is just 4 years old when we woke up one morning to have everything thawed. We were told the compressor went out and to set up a repair through LG Support. We did that and were told we would be contacted in 3 to 5 days. A few days went by and we hadnt heard anything so I called again, they said I should hear something in a few days. Once again when I didnt get any calls I called again and was told my first submission was cancelled! So, I had to start the whole process again with waiting the 3 to 5 days just to hear from someone to even schedule and appointment.Finally got an appointment scheduled for the repair but when the day of the appointment came the LG liaison showed up but the repairman did not. The LG liaison apologized and told us he would get back with us on another date. 10 days later we were scheduled again for the repair this time both showed up BUT, then the repairman realized what the repair was and he refused to do it and left! The LG liaison doesnt actually work for LG and had been very nice. He said his boss would be calling us but later in the day when we hadnt heard from him we texted him. He told us he totally apologized and understood our frustration. He said his best suggestion is for us to contact LG!!! So were back to square one! Its been 4 weeks without a refrigerator and were beyond frustrated. There is a serious problem with LG repair services!

Bought this LG electric dryer model DLEX5101W from Best Buy in Sept. 2010. Still have my receipt which I paid 822.36 with tax. Called an appliance repair service that works on LG appliances on 12-10-15 because Dryers drum has a thumping sound and dryer shuts off after about 30 min of drying with a burning smell. And will not restart until the next day. Thought it was all due to the thumping. And the lint vent needing cleaned. Found out the drum had a crack in it because of a faulty weld. And the burning smell is coming from the electrical board in the controls. I was told it was out of warranty so I have to buy a new dryer. I will never ever buy an LG brand again.

After less than 3 yrs. the Sears Kenmore Elite died and we lost over $400.00 in food. It took 6 weeks to even get a repair man to service it with new parts from LG. 3 days later it died again now it is taking another 2 weeks to have someone look at it again. Life is not good. I will never buy another product that is made by LG. I had to buy another fridge while this one is in my kitchen taking up space.

2017 FH4U2VCN Front load washing machine - Quite the most unreliable machine I have purchased in 60 years. Constantly stops at the rinse/spin stage with uneven load flagged. After 6 months of this I had LG engineer call and make the usual excuses too much load, too little load, wrong type of mix. What a load of tosh. To placate me he replaced the motor and housing to what seems no improvement whatsoever. It is now 12 months old and unless it is fixed once and for all it will go back to Currys and legal action will follow.The machine fails to complete on average three out of every five washes. At this point Currys is not in the picture as servicing has to go through LGs totally abysmal website where they cant even manage to email you that your complaint has been received - just warning you only to sent report once! What the blazes is that about?

LG Gas Range Knob Safety Issue - We recently purchased a 30 slide-in LG gas range and soon found out that it does not take much for the control knobs to be unintentionally rotated to the on position and start releasing gas without us noticing it. One has to lightly press each knob and the mechanical safety lock is immediately released which means the knob can be rotated unintentionally and Gas starts to be released. So far in the space of less than 3 weeks we have had at least three incidences when we did not know that the knobs were accidentally turned on (perhaps by people brushing by) and were only alerted by the smell of gas filling the kitchen. The Home Depot seems to have no return policy for major appliances but we shall be going back to our local store to see if they will make an exception and replace this range with another model. If they refuse to take it back, you will hear from me again.

I like the sleek style of my LG refrigerator as well as its door-in-the-door feature. I can push a little button and I can open the refrigerator up where my condiments are. I can also open the top half of the door. Thus far, Im pretty happy with my LG.

We bought a new front loader LG WM3670H just a couple of months ago after our 13 year old front loader Kenmore (an amazing washer!) shot its bearings. The LG machine is only good for washing dust off your clothes. Will not wash anything heavier than that and leaves tons of lint all over your clothes... I am super frustrated because I am now washing lots of things in hand after they have been through the supposed wash. I use heavy soil and warm water setting and it is not sufficient for average towels or kids’ clothing.

We had our new fridge for about 2 years before it started not keeping things cold. We called for a repair. We have the extended warranty through Home Depot. They called right away set up an appointment, repair guy showed up said the cooling fan in back was going and possibly the compressor, he would order parts and be back. 2 weeks later he came back replaced the fan but did not replace the compressor, he said it was a costly and Timely repair and that the fridge is working fine now.2 weeks later we woke up in the morning to find water all over the kitchen floor and our floor buckled. We have the LG lfx229766s with fuel ice makers so there was a lot of water. We called customer service on 7/1/20 it is now 7/12/20 and we cant even get service to call for an appointment. When you call for service you get someone with broken English telling you that the service company will call, which they dont. Bottom line is that I bought the fridge and the warranty from home depot so I called them. They called the warranty and got the same results. They did offer to loan us a small fridge if we pick it up. So we still are without a fridge with no end in sight. DO NOT BUY AN LG FRIDGE OR EXTENDED WARRANTY or youll be in the same fix and dont expect any help from Home Depot.

The washer has been nothing but trouble from day 1. The tray gets mold and mildew buildup behind it and thats with leaving the tray open as well as the door. About every 5 or 6 loads, the OE message appears and no matter how many times its been cleaned, the same thing. Actually, as Im typing right now, I just heard the old faithful ding ding ding and looked over, only to find the OE blaring as usual. LG should recall these horrible machines. I also bought the dryer and lower drawers and have to run the dryer twice most times to get my clothes dry. The smell is horrible and my children have allergies. I think this machine may be making us sick.

My washer quit before completing its cycle. When I opened it to unload my laundry, it was still full of water. I closed the door and pressed the rinse/spin button. But it stopped again before completion, and the same thing again. This time I couldnt even open the door. Nothing seemed to work. Finally, after pushing buttons, it went completely through the rinse/spin cycle. I dont want to call La Mesa Appliance who is a factory approved service for LG, because I called them some months ago when the softener cup held water after the washer had completed its cycle. The repairman said this was normal, but it hadnt done this before, so I dont believe that. Meanwhile, I pull the drawer out and empty it after each wash. Im unsure whom to call for repairs.

Refrigerator compressor died. Called LG. The repairman did not show 2 times at the scheduled day even when I called the day of, they said he would be there for sure, he didn’t. Rescheduled each time for 2 weeks later. Then he showed without parts although we knew is was the compressor and came back in two weeks. I had no refrigerator for about 6 weeks and lost $1000 worth of fresh and frozen food. They try to make it so hard you give up trying. I called both LG and the repair people 20 times each. They said they would reimburse me for lost food but I will probably never get it.

We purchased our LG WT7200C washing machine in June of this year, 2018 and it has been a HUGE disappointment. Without an agitator the clothes do NOT come clean. Just tried washing a King Size mattress cover two times in a row and the top half of it never got touched by any of the soapy water. When washing soiled clothing from yard work they do NOT come clean no matter what cycle is selected. This washer is a MAJOR disappointment.

We bought an LG French Door Refrigerator that quit working in the first 2 weeks. The ice maker wouldn’t make any ice. When we called, we also got the service tech would be right over, which he never showed. So my husband took it upon himself to try and find the source of the problem. When he called LG, they then said that because my husband worked on it, he voided the warranty! So now, we have a fridge that doesn’t make ice and nothing we can do about it! We hate LG! Never buy a fridge from them!

My 83 year old mother purchased an LG refrigerator about 2 years ago. She’s on a fixed income, so this was a significant purchase for her. I advised her to purchase the extended warranty for peace of mind in case something happened. What a joke. The refrigerator stopped cooling—freezer too. We called the repair number on her extended warranty & were told that the soonest they could get a repair technician out was over 9 days away. Well, not ideal, but we figured we could figure out how to make it work.The tech called to confirm the appointment & informed us he had ordered a new compressor to be shipped to her house because “they go out all the time.” Wow. That inspires confidence in the product. The repair day came and went without a tech showing up. When we called to inquire why the no-show & were rudely told that we were supposed to call when we received the parts. Well we saved the voicemail from the tech and there was NO mention of calling when the parts arrived. So they rescheduled the appointment, and again, the soonest available was a week away. The appointment was supposed to be from 1-5. We confirmed this for the 3 days leading up to the appointment. Yes, they assured us, the tech will be there between 1&5. Guess what? Again, no tech, it’s a Friday and the office closed at 5, so no help.Fed up, I called a local repair company. They were able to schedule an appointment for Monday morning. So I call LG to see if they will at least cover the labor for the repair. I’m told that because I didn’t use their “approved” vendor that they won’t cover the repair. Seriously? Clearly the LG refrigerators have a known issue with the compressor going out, but unless you use their “approved” vendor, you are out of luck. After over 7 hours of calls to LG customer service I was finally able to get ahold of the Executive team. Supposedly the approved vendor will be out tomorrow between 1&5. Yeah, heard that before. Fingers crossed they actually show up this time. One way or another, I will NEVER purchase an LG ANYTHING and I will advise EVERYONE I know to do the same. Worst customer service EVER.

I like that its a side by side with one side entirely a freezer. I like that it has an ice maker on it. It is black and has several bins & door compartments. I wish it had been cheaper and I wish the ice maker produced more ice and didnt stop working off and on. Its hard to crouch down to the very bottom of the freezer to find things. This was chosen for the color and for the financing options on price and also on the size it would fit in the necessary space we had for it to go. I would have bought a different brand when all was said and done.

Advertising LG is life is good until you have a problem with appliance. Covered part but not labor. Had refrigerator for 24 months into a 120 month warranty. The approved service provider charged labor and service call which is NOT covered by the life is good company. The service technician stated he had already replaced three other linear compressor on LG refrigerators in my local rural area. Shouldnt there be a recall on them?

We purchased a LG 3 door fridge with ice and water two years ago. Did some updating in the kitchen and decided it would be nice to have one last new one... The one we replaced it with was a 25+ year old side by side GE... Still worked fine, never did a repair to it, but this LG was so pretty.. All electronic computerized.. Almost two years to the day we got it, it has died taking everything stored in it with it? This is so disheartening for retired people that just want one last nice thing in their lives... I bought a new LG washer and Dryer, and a new 70 inch LG tv... Praying these don’t go out like the fridge! Be cautious about buying an LG!

Because the defrost heater went out after the 1 yr warranty, I had to pay to have the defrost heater replaced which cost me $400. It has been a little over a year and its freezing up all up under the crispers and deli tray again. Ice everywhere. LG does not back their products. I guess I can expect to pay $400 every year to have this part replaced. I wont ever buy an LG product again.

Glass cooktop is very difficult to clean and keep clean. In order to clean, it is necessary to use a special Glass stovetop cleaner after each use. Dont like the dials on the front of the stove. Easy to bump into and accidentally turn the burners on. This model is a Slide in and when the oven is turned on it emits a very high pitched sound thru the exhaust on the back of the stove.

We buy this august 8 2012. The machine replace one 9 year old front load kenmore HE 2 PLUS, still working great and not rust. My wife like top load, the reasons we buy. Lg start rust round the glass on door on bottom and on dispenser liquid after 17 month. We call the co. Lg with answer negative, they not cover for rust. We call the extension warranty 4 year. They said we not cover for rust, they cover just mechanical. Its ridiculous. We show the picture on home depot. They said we can give 30% discount on new one. In conclusion I got lemon from lg. I was fan for lg, buying ac, lcd, tv and many more.. We not buy no more from lg.

I like that the features are easy to use. The refrigerator helps a lot. It does more than my last one did and is more stable. My whole family loves it and I dont know why I would do if I had the old one still til this day. All features are great and it was within my budget and we really needed it. The last one is just so old and is about to finally break on us but this one isnt and we will have it for at least 6 years. The LG brand is the best refrigerator. I also like Samsung but LG is more popular and has the better reviews and the most likes so I see why people recommend it and Im glad I got it for the family. It was the best decision I ever made for a the best price I could ever get it oils really awesome in my house.

Bought an LG washer under the Kenmore brand, which worked beautifully until the warranty expired. Now it repeatedly shuts off before rinse cycle and also shuts off on spin cycle. Planned obsolescence. Was the most expensive on the market at the time. Waste of money.

RUST! Rust around bleach tray, lid lock, cabinet top edge, top at every penetration, and leaking, brown rust water from the lid hinges, then along back edge of lid. Rust began appearing less than three years after purchase but that is only when we noticed it erupting on outer surface. Opening the lid shows that it was probably rusting after first use. Besides all the cabinet parts and pieces rusting, it appears that most, if not all the internal screws, nuts, and washer holding it together are also severely rusted and especially concerning, the arms that the tub hang on are well rusted and three of four mounting washers for these arms (they support the wash tub, liner, and motor) are so severely rusted that I expect the supports to fail any day. It looked pretty when new and it was expensive but now, in less than three years, its junk! A warning to everyone to beware of ALL LG appliances.