The knobs on the oven are not safe and are a fire hazard. All you have to do is lean against them a tad and the eyes will turn on. If you have children or animals you do not want this oven in your house. DO Not leave any items on the stove top because the knobs are so sensitive you will start a fire. They need to recall and fix this issue before a fire from this stove/oven causes deaths.

This range has been very good for baking, roasting and broiling. And it is self-cleaning. The convection setting works well. Enjoy the tunes when oven has pre-heated or timer goes off.

I purchased a brand new LG top loading washing machine and dryer a few months ago and have had nothing but problems with the washing machine. Not only does it NOT clean my clothes, but it actually causes yellow stains to appear on my white cottons. I have contacted LG a number of times and they have just given me the Royal runaround with absolutely NO satisfaction. They have had me do smart analyses and even sent a serviceman to my house twice when I have tried explaining to them multiple times that there is nothing mechanical wrong with the machine...its just a manufacturers design defect (that would be LG). They refuse to listen or agree. I have tried 5 different detergents and now they want me to try pods and even buy a water softener which I do not need because my water is not hard. I had a Kenmore for many years before this lemon, and it worked just fine with my water. I begged LG to exchange this washer for one that actually cleans since I have a warranty as well as an extended warranty and they refuse to do anything at all. They asked for images of the damaged clothes which I sent and cant even get a call back not to mention the fact that the call center is in the Philippines and communication is very difficult and frustrating. They have worn me down which Im sure has been their purpose. My husband and I went out today and had to purchase a new washer and dryer and pay a whole lot more money and take a beating. LG should be ashamed for giving us NO assistance with this faulty product. We did NOT purchase an LG product today nor will we ever purchase one again. They are NOT honorable with their guarantees. So, Buyer Beware! I am happy to lend further info or advice to anyone who wishes to contact me.

I am writing this letter because my mom who lives with a terminal illness has been without a fridge for nine days. Neither the fridge nor freezer works. This isnt the first time. She went without a fridge for a week before this a month ago. She recently purchased this fridge in October of 2012. We were told to go buy or ask a neighbor for a cooler to put our food in. We live in a very small town, and it is difficult to eat out all the time. We have been losing out hundreds of dollars with the food going spoiled. In addition, I am working all day, and my mom is without food. The first guy who came to fix the fridge brought a hair dryer. The second guy said he only ordered the part for the freezer and not the fridge even though we told him that neither worked. When my mom called the appliance company to see how soon the part was coming in and asked if she could get the part number, the manager said he did not have to tell her that and spoke very rudely. Then when she asked when the technician was coming out, the manager told her the technician would be in court all day. My mom isnt able to speak well as her muscles are going out. She also noticed a scratch on her fridge that was done by the technicians. The appliance company said they had nothing to do with that as did LG when we called.Therefore, I called and spoke with the supervisor and filed a formal complaint hoping someone will hear our frustrations. The supervisor was helpful and did as much as he could, which was to see when the part would come in. However, the manager of the appliance company said he was on the road and couldnt give the information right there and then. That is understandable, but I dont understand why it is taking so long to get a part in. Can the part not be delivered in 1 or 2 business days? We paid over $1200 for this fridge. I dont understand the customer service. The appliance company has been rude and LG has not been able to do much. I understand there is a process for everything, but this has become too much. What are we to do? My mom is stressed with having a terminal illness and her husband passing away recently. Can you please fix this situation? I have sent this through the post office with urgency hoping that you can address the situation.

About 8 months after purchase convection fan starting making noise. Died about a month later. Cheap garbage. Also have LG microwave and fridge... so far without problems. Never buy another LG stove.

Electric Range LRE30451SB - Purchased from Best buy in April 2008. Last evening ten minutes into cooking dinner, there was cracking, sound, like blown electrical noises, a bunch of red under my large burner (in areas that there should not have been) and what sounded like an electrical explosion. No smoke, no smell.... and strangely enough it did not blow the breaker. Purchased the additional 5 year protection plan, but of course as luck would have it I am 4 months out of warranty. Best Buy told me I should have received another email offering additional protection (did not receive), so I am out of luck. Did some research (on this site) and saw mention of a recall. I called LG, and mine was one of the recalled ranges. WHY ON EARTH were customers not notified of this recall? Especially when it has to do with burners getting too hot and/or not shutting off. I could have done without the near cardiac experience. There is supposed to be a technician here in the morning. This is the second LG product that we have had a major problem with. The other was a TV less than 6 months old. Very upsetting. We work very hard, and prices are high, quality low.

My LG refrigerator has a ton of space. I love how they designed the ice maker to be space saving, so that I may fully utilize my door space. Other refrigerators that Ive seen have the ice maker taking up all of the door space. I love that I can change the shelves inside of the refrigerator and the door in a door function is just amazing. The refrigerator drawer is an amazing feature and we use that for everything from wine and pop to lunchmeat and cheese. The freezer drawer is also an easy to use part of this refrigerator, I was amazed at how easy it is to make the most of that space. All in all this is the best refrigerator we have ever owned. Everything is spacious & easily accessible, its a good looking appliance and we get many compliments on it. I was able to get it at an amazing price too, using a coupon during a good sale.

3 yrs old Front Washer. First problem had to call them back on installation. Now massive leak and cant come for 17 days to fix it.

I bought an LG Refrigerator on 11/28/12 from Howards Upland Store. I bought a 3 yr. extended warranty from Howards on the refrigerator. On 05/14/15 the refrigerator broke. I contacted Howards Upland, who contacted the Warranty Company, who contacted their repair company. For the last 9 weeks, my husband and I have made over 100 phone calls regarding the status of our repair to the Howards Store in Upland, the Warranty Company, the first repair company they sent, then the second repair company they sent, Howards Repair Service Company, and finally the manufacturer (LG). We have been told The parts are on the way.; The parts will be here in two days.; We are working with LG to get you the parts.; We are working with LG to get you a new refrigerator.; Parts are on back order until at least sometime in August.. THIS IS RIDICULOUS. I will never buy anything with an LG label again, nor will I buy anything from Howards TV & Appliance. None of them honor their sales, their warranty, nor their repairs.

I purchased the LG washing machine WT1101C - top loading, glass top - in July 2013. I am very disappointed with this product. I have yet to wash a load that does not become unbalanced, and I have tried several different combinations of laundry items. The machine WILL rebalance the load - but it does this by jiggling and REfilling with water and spinning again. That process can be repeated as many times as necessary unless I intervene and redistribute the clothes myself. One day I left it alone to see what would happen and it washed for 2 hours! Energy Efficient?? No way - it uses too much water and takes too long even on the supposedly shortest cycles. Im going to donate it and get a brand I have had before and that has an agitator. The dryer works fine.

Purchased a brand new 4 door refrigerator model LMXS30776S and in less than 6 months the water dispenser is already damaged/scratched. I complained to LG and of course they chalk it up to normal wear and tear not covered under warranty. I was sadly mistake into thinking I was paying for a quality product but instead I ended up with cheap material and bad customer service. I should have done my research because I found out after the fact, LG has major issues with their refrigerator line and possible legal action was taken against them for it. Buyer beware.

4 weeks ago I purchase LG refrigerator Model LMXS28626S/04. It stopped making ice so I called the warranty department for LG because its only four weeks old, I had to hold for over 40 minutes to speak to a live person that was not able to schedule a service call because they did not have anyone available and it will take over a week for someone to maybe call me, No one has called me back, I was told they had no one available in my area so they would have to send a non LG tech out to try and fix it but can not let me know when they will be able to come. Customer service was RUDE!

DO NOT, DO NOT ever buy an LG washing machine as ours is two years old and I have to spin dry one towel at the time while the rest of the wet towels are in the sink waiting. LG executive, Tyree, told me they would send a service person which they never did, however. Lowes, where we bought the machine has given us an appointment with an LG technician. This machine was $650 and has never worked correctly and this is LGs second service in a year.When the warranty runs out in 3 years, I will get rid of this piece of junk and buy a cheap washer and hope to keep it like I did my last one that lasted 25 years. LG does not need to be in the business of washing machine and whoever designed them needs to be fired and they need to give all of us a replacement. Ill never buy anything by LG as our new $750 TV would stop working from time to time and my son in law took off the back and tightened all the leads and it works fine, now. Now, why would you sell a tv with loose leads? LG is a worthless company!!!

The look of the refrigerator was pleasing. Particularly liked the ability to get both water and several types of ice from the door. I also thought the look of the refrigerator was appealing. The way the freezer was designed was horrible though. There was not enough room and the drawer was very flimsy. Likewise, it was difficult to share, like in a roommate situation. But liked the way it was designed with a gun metal-like sheen to it. It was extremely deep and didnt look like it would be hard for a short person to make use of the shelves.

The LG is great. There is plenty of room for large trays or platters. Unlike most refrigerators today the design lets you utilize maximum interior space. Freezer is also very large. The only thing missing is sliding shelves. Well worth the price.

A few months after purchase the filter compartment started to leak so we had water pooling on the top shelf. Got it repaired. Then the ice maker had a leak in the back so large sheets of ice would get stuck behind & prevent us from taking out the ice tray/compartment. Got it repaired. Then the filter compartment started leaking again. Got it repaired. And the biggest problem of all, the compressor died and it took a week to have it repaired. Lost a lot of food & homemade prepared meals in the freezer not to mention being a week without a fridge!!! Got it repaired. 5 days after the repair, the new compressor died again!!! The day after I went to Costco to restock the fridge & freezer!!! Im still waiting for the warranty people to call me to set up a service! I just might lose my mind! There is no way on earth a fridge costing nearly $3K should give this much trouble so early on in its life!

When I purchased a new home, the LG dryer and washer came with it. I have had numerous problems with the dryer and after each repair, the dryer will work for a while. Slowly, the dryer begins not getting hot enough. I end up having to bring my clothes to a laundromat. I have spent at least $500.00 trying to repair this dryer. The service technicians have come back several times to repair it but each time they fix, something different and then it doesnt work after a few months.I have come to the conclusion that I need to buy a new dryer. This company needs to be held responsible for a defective dryer. Too many people have hand similar problems. Does anyone know if anything is being done?

The LG refrigerator is well planned on the inside, was so much more room inside and is the exact same size as my side by side I previously had. The price was excellent as it was purchased on Black Friday of 2016.

I just purchased your $800.00 LG Inverter Direct Drive Dishwasher, Model # LDF6920ST. It does not clean the dishes at all. Im very, very unhappy with your product. The inside stainless steel looks like 7 years old. I have not cleaned my dishes before putting them in a dishwasher since 1992. I cannot believe the electricity/water it uses and how your product - even after rinsing - cannot clean. I feel I need to put an extra rinse to help get the grime off. I have reduced my soap by half and the dishes still feel gritty. There must be something wrong with this. What can/should I do to have a rep come out to see what the problem is?

I bought an LG top loading washing machine with direct drive a couple of years back. Perhaps a year later, I began to regularly get UE error messages (uneven load) which would stop the cycle. I would have to open the door, try to redistribute the wet laundry and then restart the cycle. Sometimes multiple times for 1 load. It would often TAKE LITERALLY 3-5 HOURS to do a single load of laundry!!! Sometimes, the machine will try to correct the idiotic error by automatically refilling the tub with water... I guess in an effort to redistribute the load. This never works. The machine has gotten progressively worse with this UE issue to the point that now it stops on 80-90% of the cycles! I often end up having to stand by the machine during the spin cycle until it either stops and gives the error message or begins to refill the tub, then I have to turn off the machine and put the soaking wet clothes into the dryer.As I write this, it is 11 pm and I just put a soaking wet load of laundry that started at 630 pm into the dryer. It doesnt matter if I put in a tiny load or a big load. It doesnt matter if I adjust the spin speed to low or medium. It still gives the UE error on most of the loads. Whats more, the machine has a spin only option - one might think that this means spin only. Nope. Ive tried selecting that option to empty the tub after several UE errors, but it will inevitably start filling with water again. How spin only turns into filling the tub with water is beyond me. Absolutely ridiculous. This machine is supposed to be energy efficient, but It Wastes energy by running and re-running for hours on end, WASTES WATER BY SENSELESSLY REFILLING FOR NO REASON AND WASTES ITS OWNERS VALUABLE TIME. WASTE OF MONEY! Do NOT buy LG Top load washer!!!

Bought this washer in August 2014. Within 18 months, the washer started throwing constant error codes. After trying for 6 months to fix the washer using steps outlined by LG, the problem has only gotten worse. LG offered to send a repair service out to fix the washer for nearly $500, which is almost as much as the washer cost. When I mentioned that the problem seems widespread online and that LG was offering no-cost service calls to others experiencing the same problem (it appears to be a consistent and easy fix of replacing the board and stator), they refused to offer the same service and insisted the repair would include a hefty fee. I would rather spend my money on a brand that stands by its products.

I like everything about my refrigerator – the style and the features. It had everything that I wanted. That was why I bought it but I will never buy LG anything again. I took out a warranty and tried to deal with LG on that. They sent a service that they use for repair but I went through three months of a freezer and refrigerator that did not work with Jessup’s Major Appliance Centers in Sarasota, Florida. They put in three different compressors and none of them worked. LG knew that they had a problem with the compressors. The repairman had been trying to fix them all over the state of Florida. I was told they were not gonna send their repairman out again after all that. But finally, they said they would come and put one more in. That fourth one finally worked. But they put me through hell. I even had to buy a little refrigerator. Thank God Jessup’s gave me one that I had to put on the carport and go outside to my refrigerator. But that was totally unbelievable customer service.

I purchased the item on May 28, 2010. Now, when I use it, I smell gas. I made a call to the Gas Company to check the line. It turns out the dryer is malfunctioning. This product isnt even two years old yet. I spent $600 on this appliance. What a waste of money! On top of it, the first customer service representative wasted a week of my time. They had me fax (to the wrong number) a form from the Gas Company confirming that it is an appliance malfunction. I called back only to find out that I need to either have an LG certified appliance repair shop fix it, or requested an extended warranty from LG. I will never buy a product from this company again. $600 did not even reached two years worth of use. Unacceptable and horrible customer service on top of it!

I bought LG refrigerator December 21st 2018. After having it for only 5 months, the water dispenser started spitting out water by itself. Contacted LG and they send a repairman try to fix it. 2 weeks later it started spitting out water again multiple times and multiple times cleaning the floor so none of us will slip and fall. My husband contacted LG again but they had him transferred from different customer service (which by the way customer service is overseas). I wish I had read this review prior to purchasing a new refrigerator then I would not have to go with the hassle and wasted my money. Will not purchase LG appliances ever again!!!

I have LG refrigerator LFC21776ST for less than 8 years. Suddenly both the freezer and refrigerator sections stopped cooling. I called LG for assistance with service. They provided a list of local LG authorized service providers (not an LG technician). I selected one, Advance Solutions of NY who sent a technician to diagnose for $108. After identifying the problem to be the compressor, the problem was passed back to LG who scheduled the only tech in my area to come a week later. The tech scheduled between 8-2, arrived at 2pm and performed the replacement of the compressor. I was given a bill over $600, which included the cost of the compressor part. I informed the tech that this part was covered by the 10 warranty (my refrigerator is less than 8 years old).After calling whoever he had to call, the discrepancy was resolved. I paid the bill and was told to wait 24 hours for the unit to completely cool. 24 hours later and neither the refrigerator nor freezer are adequately cooled. I called LG and was told the tech would not be available over the weekend or Monday and that someone would contact me in 1 or 2 business days to discuss scheduling. What?? I asked to speak with Executive Services Dept and was put on hold of 1.5 hours. Finally someone spoke with me but had little more to offer. The tech was texted and will hopefully contact me. When, I don’t know. All my food has spoiled. I still don’t have a working refrigerator and have no idea when the issue will be resolved. Not a happy camper. Life is not good at the moment.

PROBLEM DATE 6/1/18, PURCHASE DATE 2/12/17, PAYMENT AMOUNT 2,432.59. Purchased the LG Refrigerator from SEARS in 2017. Contacted LG at 1-800-243-0000 on 6/1/18 at 9:57 AM about the fridge not freezing/cooling. LG offered a warranty # APN & service # RNN. LG said someone would contact me to setup an appointment for someone to look at the fridge. No one called. I called LG again on 6/2/18 @ 10:09 AM. They said someone would contact me on Monday. I called Tuesday, 6/5/18 @ 5:24 PM because no one had called me. They said it was being sent to the Search Team and someone would contact me in 5 business days. No one called. I called on 6/14/18 @ 8:52 AM. They said someone would be calling me because it had not been 5 business days yet. No one called me. I called again on 6/15/18 @ 8:22 AM they said JCS Technology would be contacting me to setup an appointment. And a new # was assigned. RNN. I was reminded that parts and labor would be covered. We contacted JCS Technology because no one had setup an appointment. There was no answer. I called LG and they said they had an appointment setup for 6/18/18 between 8 AM and 12 PM. No one called or showed up to look at the fridge on 6/18/18. I contacted LG again 6/18/18 @ 1156. They said that JCS would reschedule the appointment. Which was for 6/23/18 between 8 AM and 12 PM. We contacted JCS Technology to make sure someone was showing up. We got a text msg from JCS Technology stating Hi we wont be coming. They will be assigning you to another service center. Sorry for the inconvenience. They got the order mixed up. That was sent on 6/23/18 @ 10:15 AM. I contacted LG again on 6/23/18 @ 10:18 AM and they said they are sending it to their Search Team and it would be 5 business days before we hear anything. I want someone out here to look at the refrigerator. I offered to find someone to look at the fridge and they said they have a search team for that. It will be another 5 days. To sum it up, I have continued to call LG and I continue to be told it will be another 5 days. I have also been told that they have expedited this for me and that I would get a call within 48 hours. I did not get a call. I called again to only be told another 5 days. Today is July 9, 2018. Not a single Tech has been sent to even look at the fridge. I asked LG to let me find someone to look at the fridge, let me pay for it and then LG can reimburse me. LG said that is not listed in their policy and they can not do that...

The outside of the refrigerator from first appearance looked nice, but the inside is where you could really see the lack of quality. The ice maker construction could cause plastic to fall into your drinks even after successfully completing their start up process. I would definitely not recommend this brand.

We love our LG 4 burner with a center grill gas stove, it has performed great for us, we would definitely buy a product like this from LG again. The oven cooks food evenly and weve owned this stove for approximately 1 year with no problems.

LG presented a visually impeccable top loading washer. I was impressed with its sleek look, detailed function keys, and seemingly user-friendliness. I purchased this sleek machine from Lowe’s and parked the box in my basement anticipating opening day. As life would have it, I didnt have the big reveal until almost two months later. Opening night was great. Old Kenmore was removed after 15 years. I was due for an upgrade, I believed. LG was it! Water hooked, check; machine leveled, check. All components checked and re-checked. And then we tried a load.The auto select set me up to wash for more than an hour, but I looked beyond that. I questioned the few drops of detergent needed as well as the few drops of water the machine used, but I looked beyond those too. I walked away and was summoned back to my laundry room by the banging of this beaut in the spin cycle. The machine almost met me at the stairs; its movements were so profound! We checked, doubled, tripled everything - the very spot where my Kenmore sat for years was no longer good enough for King LG. We must have done something wrong, so we tried again. After all, this was an LG!That was enough for me! Returned this fabulous looking useless piece of junk to Lowe’s who informed me that their return policy was seven days on appliances! I called LG, per Lowe’s instructions. Both LG and Lowe’s suggested a repair man. To repair what?? The once-used over buttoned, fab looking ornament? Disgusting! LG should be ashamed of this pile of junk and should stick to what they know. These corporations, including the retailers who carry these over priced inferior products have no integrity and should be held accountable! Im not done with Lowe’s or LG! This is way more than about money! But do not waste yours, please...

I unfortunately purchased an LG brand front load washer and dryer from Home Depot. I wish I would have done some research first because it would have saved me a lot of problems. The washer is very high maintenance in which you have to drain it and clean out the trap. At least once a month, there are cleaning pouches that Tide makes that you have to use to clean out the washer. It seems no matter how often I use the pouches and drain it, my clothes have a musty smell. One of my biggest complaints is that I can not wash a lot of my blankets and comforters because they get too heavy and off balance the drum no matter if I try repositioning them.

Im another compressor failure customer getting completely screwed over by LG. They wont fix it. They wont Supply the compressor. Weeks going by. Out several hundred dollars of food and no fridge for 4 weeks. This is incredible. Paid $3,000... LG Imports should be completely blocked from the US. They should not be allowed to sell any appliances in the U.S. Theyre screwing over thousands of customers in the United States and Im sick of this. I also had an LG dishwasher that was defective and end of broke three times within a year to the point that I had to get a refund. I mean you know Im not alone here. There are thousands of people reporting the same issue. Its time that the U.S. government block LG from exporting anything into the United States.

Our fridge died after 15 months. It took 3 days for LG tech to come out and change the compressor. After 3 weeks second compressor went down too. Again another tech came out and replaced the compressor. And now here is the nightmare. As soon as tech left unit started making a loud banging noise. Called LG again and same tech came out. Worked on it and left. It took less than 30 minutes for noise to come back. Next day same tech comes out and worked on it but he really didnt know what was wrong. He left and same problem. The banging is so loud that we can hear it from our bedroom. It got so bad that I had to pull out the unit and unplug at 3 am. And now LG sending the same tech out for the 5th time. This unit cost us $3100...

Problematic since the get go. Clothes stink when they come out. Leaks from the door. Constantly off balance. Started get black streaks on all our clothes and discovered the bearings are gone - only 4 years old. Would never buy an LG again.

LG Direct Drive WT 4801CW - Top of the line, we were told. At first small black marks were on our clothes & required a second washing. But today was the worst - its as if there is a hidden filter or holding area that fills up & then discharges filth all over clothes & sheets! I checked our water filters & lines into the machine & nothing was found. We are retired so no clothing caked with dirt/mud. Is there a filter that we are unaware of? Nothing in the manual. I wrote to the Manufacturer but no reply.. Very poor Customer Service. Local Dealer said they would have to pull machine all apart but I have to pay for it! Ive had LG products in the past but this one has done them in as well as their wonderful refrigerator, so we are done with LG anything!

Where to start... Loading this is awkward. Nothing fits easily without having to adjust the racks. The silverware holder is flimsy and falls apart every time you pull it out. I had to zip ties ours together. It takes more than 2 hours to run a Normal wash. And unless you washed everything before loading, the chances of the load being 100 percent clean is slim to none. You have a better chance of George Clooney and Brad Pitt washing and drying your dishes by hand than you do of getting a clean load out of this machine! You have to use liquid soap. Pods wont dissolve in this machine. Theres a filter. A pain-in-the-butt filter, with a Rubber washer that is to be emptied and cleaned every few days. Plus the spray arms clog.Often... THIS MACHINE REQUIRES MORE MAINTENANCE THAN A BEVERLY HILLS HOUSEWIFE!!! And like a RHOBH, it does NOT work! This is a perfect machine for a Newlywed couple who is despised by a frenemy or scorned mother in law. This machine will drive a newlywed insane. Night after night of unclean dishes. This is the kind of machine that will give a new wife an eating disorder... If you buy this machine, your spouse will not only question your thought process about this purchase, but he will question you. And why he ever dumped Susan for you. He will question all of his life choices with you after a few weeks with this purchase. This machine is that bad. Im serious. I would not buy this machine for Eva Braun as a wedding present. I wouldnt wish it on her. Dont. Just dont.

I purchased the LG Dishwasher LSDS4821ST on Nov 30, 2008. I have only used it 3 times since 2008. The dishwasher left too much water in the machine after drying the dishes. The dishes also were not clean nor were they dry. I did call for service during the warranty period only to be told that the left over water is normal, and that the dishes were air dried with a new lg system. The few times that I used the washer I had to clean the excess water at the bottom of the inside of the machine. The dishes were also wet. The last straw was when the dish soap dispenser would not open. That was in 2013, and I have not used it since. The LG customer service gives you the run-around. I have an LG washer and dryer with plenty of problems. Do not buy LG anything, not even a phone.

My daughter loved her LG French Door refrigerator so much I bought the same model. Her refrigerator stopped working when it was 5 years old. The repairman told her it was not worth repairing because the compressor needed to be replaced as well as a few other repairs. My refrigerator stopped working 5 years and 3 weeks after purchase. I will never purchase another LG appliance.

I purchased an LG dishwasher model ldt7797st at JCPenney. Im in my sixties and have dishwashers for many years. This is without a doubt the worst dishwasher I have ever had. It cant clean a coffee ring from inside a coffee cup. Its totally useless. I called a repairman through LG. It was probably one of the most knowledgeable repairman Ive had here. He told me I was doing everything correctly. Checked out the dishwasher and said it was operating perfectly. What a waste.

Purchased the LG model LFXS29626S 11/10/2015, and it appears the compressor went out on 7/3/2019. We did purchase an extended warranty through The Home Depot. Home Depot reports that LG prefers to handle their repairs. Since then the repair has been sent to A&E for repair and the repair is now scheduled for 7/22/2019. Three weeks to get the fridge looked at. Lost all food in the fridge and freezer. Seen online that these compressors are not holding up.

We bought our LDF6920 LG Dishwasher from Best Buy in 2011. We agree with previous posts regarding this unit. From the very first day it was totally inadequate - dirty dishes, soap dispenser not opening, etc. LG should be ashamed to market this type of machine. This is the reason why companies like this will not have long term success.

OMG, where do I start? The machine has been nothing but problems. It was quiet for 1 day, then the noise and vibrations coming from the machine sounded like a squealing pig. Technicians have been sent out. He practically rebuilt the washing machine, replaced the motor, the stator, clutch, pretty much everything, now worse than ever! Please dont buy an LG appliance and do yourself a favor!! Whats so ironic is the fact its advertised as True Balance anti-vibration system. Somebody at LG advertising must have thought this term on April Fools Day!!!! I literally HATE this machine.

I bought LG model LMXS28626S on July 2018 because it was nice looking. On Aug. 9, 2021, it no longer cooling. I called customer service and at first she said I should pay. I insisted that it seems it is a compressor problem and the warranty for it is 5 years parts and labor. From where I live there was only 2 repair shop that was listed in the LG website, but only 1 answered. The technician installed a new universal compressor that was so loud. It turned out it was not configured correctly. The technician came back and I think tried but he just messed it up and it died.I searched for help and found a write up about LG and I am not alone. It seems that LG has a reputation on Bad product and customer service. I read that I can call executive services. I was able to talk to a person in executive services. I told her the technician they sent seems to not know how to fix my refrigerator. She said that she will set up an A&E technician. After 1 month on Sept. 8, the technician will come. If you want to have the chance to have this same BAD experience, then go ahead and buy an LG.

I bought a LG Refrigerator 2 years ago with the bottom freezer..About 6 months ago it started making weird noises and the ice maker went out 2 months ago..Today the whole fridge went out...I read the reviews today that go back years with the same problems..My question is, Why is LG allowed to continue to sell this faulty appliance? I paid over $1,000 for my fridge and now am forced to use my 20 year old fridge again and Im out $1,000!!!!!!!!!! How is this even legal?

LG Dishwasher Model LDF7932ST, leaking door seal several months after buying the dishwasher. The bottom rack caught on the thin metal that houses the door seal molding it bending it. I bent it back but it keeps happening. This is such a poor design. After it got bent back and forth so many times, my dishwasher is now unusable. I have a $900 piece of scrap and that is being kind the thin metal that houses the door seal that is welded in crap. We have been unable to purchase the replacement parts. We have to keep putting towels under the dishwasher to wash dishes. This is ridiculous to have such an expensive dishwasher that turned to crap so quickly. If anyone can be of any help, please write.

As others have mentioned, we initially bought the model based on the positive reviews we found online. However we too have had multiple issues with the knobs being turned on and gas being on without the burners. The knobs are very, very sensitive and a tiny bump just brushing the knobs will turn it on. Our children are teenagers, but we even looked for baby proof covers because we are so nervous around this stove. It has become a routine to check the knobs multiple times and we ourselves have found the gas on at almost every party we have had just because as others have said walking by and brushing the knob will turn the gas on. We have a party this weekend and are using packing tape to ensure that guests dont accidentally turn on the knobs when they brush against the stove. Honestly if I had another $2,000 to drop on a stove Id replace it right away. For anyone looking, stay, far far away from this stove. It is only a matter of time before someones home or self is injured by this stove. I am honestly surprised with the amount of comments that they have not yet recalled or provided a fix for this.

My LG washer was purchased at least 12 years ago, and it has worked almost flawlessly since then. The only problems are that the door needs a yank to get it opened and I have to be careful not to put in too much detergent or it will leak. My biggest complaint with this front loader is that it sounds like an airplane taking off during the spin cycle.

I agree with the reviewer who wrote that they are scamming you for money. Our fridge broke twice due to the compressor. The first time we paid for repairs $350 in labor. The second time, the repair people said to call LG to get labor covered. I called. First guy took information and said he would call back in an hour after talking to the supervisor. No call 3 hours later so I called again. This person gave me a completely different story and had me do completely different steps including sending in a picture of my receipt of purchase. I did and she said someone would contact me 3-5 business days later. 10 business days later I call to find out the claim had been rejected but theyd be happy to send someone out to fix it with us having to pay for both the compressor and the labor. I told them no thanks. We would be buying a new fridge that was NOT LG.

This morning I tried to clean the over. I started with the easy clean procedure. There were still stains left, so I used oven cleaner from Smart & Final. I followed the directions on the can, but everywhere I sprayed the oven cleaner besides the inside of the door has become stained. Its almost as if the paint has been eaten away. I also didnt realize the difference between easy clean and self cleaning. Big difference! It seems as if the blue paint isnt up to oven cleaning products.

I am going on the 3rd week with a broken refrigerator that is 1 1/2 years old. I have had a service person out from LG two times (yes, it took 3 weeks to get someone to my house twice) and they have not fixed the problem yet. I have two parties this weekend and have no fridge. The customer service is just terrible. When I was looking for appliances I spoke with 2 different sales people who highly recommended LG. What a disappointment. I am so sorry I did not look at the reviews before I purchased 4 LG appliances.

I got one of these (LFX29551ST). A year and a half and the freezer crapped out. A month after repair it did it again. Do not buy this unit! (The tech who came to repair it the first time said he was mostly assigned to Samsung and LG. The first he called crap. The second he called expensive crap.)

We had this washing machine for at least 10 years. The only problem that I found with the machine was when we lived in FL there was a problem with it stinking but on the West Coast we havent had that problem. We have only had it repaired once and my husband was able to do it after watching a video on YouTube.

The title says it all. I had the unfortunate incident of cracking the stove top glass of my LG stove top when I was holding my one year old boy and I accidentally dropped a drinking glass about 1 foot from the glass. I went to the LG website and the price quoted was $844 + tax. I called 3 appliance repair guys and they all said, that nobody should ever by LG stove foe this very reason. THAT THE PARTS ARE OUTRAGIOUSLY PRICED!!!! Why didnt the LOWES appliance sales guy tell me that when I bought asked for advice on whether or not I should be local or LG? I spent almost $20,000 on all new LG appliances a few years ago. Never again! I will now buy locally manufactured goods because parts are readily available and significantly less costly. Expensive lesson learned. LG builds obsolescence into their products by outrageously charging exorbitant prices on parts! LG should be ashamed of themselves. A little mistake would now cost me and my family about $1000 to replace a glass top that is almost as expensive as a brand new stove. I will be throwing the LG stove out the window and will be buying a new locally manufactured stove. Will never ever buy LG again.

We purchased a LG front load washer and dryer few years ago and at the present time we have replaced three pumps and numerous other hoses (Dryer is working fine). As of 1/21/14 the washer again has failed to pump out the water so now I assume I will be buying pump 4! The only good thing is that the serviceman is here so often I no longer have to pay for service calls! I will never buy another LG product and tend to tell everyone I know of the problems I am having with the washer. Hopefully they will get it right soon!

I am truly disappointed with my LG washer model WT487OC. I purchased it approx 61 months ago, and yes my 48 months protection plan expired. The machine began to exhibit a problem 3 months ago when after a wash load, there was a noticeable debris on the damp clothing which led to concerns before drying the load. After a few calls to LG Customer Service and a discussion with Rocket Appliance Repair who LG suggested I call. It was determined that the machine somehow had developed mold internally. I tried over 10 different options that LG & THEIR REPAIR SERVICED suggested I attempt, but to no avail. The machine was considered unrepairable. In over 40 years of cleaning and purchasing household appliances I have never experienced anything like this. I will never buy LG appliances again, and any I presently own I will seek replacements for as soon as possible.

We bought our LG Refrigerator on May 2018 from Jetson in Stuart, FL and it stop cooling on December 30th 2021. An LG technician came in and told me he had bad news for me, he could not work in the unit due to Sulfur Contamination and his company advised him not to fix the unit. When I asked him, what could cause such contamination, he said it is because the Chinese Drywalls. Our refrigerator Model #LSXS26366D is in the list of defective linear compressors in the LG Class Action Lawsuit. Our previous refrigerator was plugged in the same area for 13 years and never had a problem. We moved the old refrigerator to the garage, and it is still working under heat and humidity in a Florida garage. Our Air condition company certified that all our lines are clean with no contamination. All the appliances in our house are working properly, including our LG Washer and Dryer.Today I called a specialized company in the Chinese drywall detection and they never heard of a refrigerator failing due to Chinese drywalls. This is not possible. Also, they mentioned that a Technician cant diagnose a contamination without testing the particles. I work in a power plant company in Florida and all the Engineers stated that the compressor is in a sealed environment with no co-relation to the outside elements. I have called the LG Customer Service multiple times requesting a written service call invoice as the Technician did not leave a written diagnose. LG refused to produce the document and the customer service rep hanged up on me.The second customer service told me to call a third-party repair company a pay out of my pocket. Today another rep offered 20% rebate on a new purchase. Again, the refrigerator is three years old and under warranty for five years under a Class Action Settlement for this Unit. There is no proof and no explanation on writing of the cause of failure. Yesterday we called again, and the customer service rep said that our refrigerator is irreparable. She transferred us to a Supervisor by the name Arthur, we request a diagnose on writing and he said not to be allowed to send emails and he will send a request a copy of the service call. Please help us to receive repair for our fridge under warranty. Thank you.

The Compressor died after 5 years, Tech support was OK and parts were free but still cost me Almost $1000.00 to repair. The refrigerator has one of the best possible designs for storage and access.

As with so many others the lint trap does not sit flush in the dryer. The corner protrudes and DESTROYS your clothes. DO NOT BUY AN LG DRYER UNTIL THEY OWN UP TO THIS ISSUE!!! Is there a class action?

LG makes great TVs, Lousy dishwashers. We installed all new LG appliances when we remodeled our kitchen. The dishwasher works great provided you wash everything before loading and make sure its on the three hour power scrub cycle. Do not buy this dishwasher.

The ice maker drips on the inside and freezes whatever it touches. This is the worst ice maker we have had and were stuck with it until we can afford another. We purchased it because our other appliance are LG and wanted to match the stainless steel finish.

LG claims that their appliances are built to last, but that is definitely not true for this gas stove. After only a few years of gentle use, it is falling apart. All the knobs are cracked, loose and need to be replaced, the centre grill cracked and broke, the LED display is starting to act up, the convection oven fan is pretty much useless. Gas valves are also really touchy and can be accidentally activated by accidentally bumping them. Parts are super expensive! LG wants almost $80 per knob to replace (there are five of them) and $240 for the grill assembly -- $640 + tax just for these parts! There are no electronics or moving components to knobs and grills -- they should last forever -- but they dont. Lots of complaints on the internet about LG stove knobs. Replacement knobs look like the same junk as the originals. No improvements. I called LG customer service to ask what they mean by built to last, but nobody could really say. My family and I are really disappointed that LG makes false claims about reliability and then charges outrageous prices for parts. Appliances should be repairable - at affordable prices - not disposable. We will be getting rid of this unreliable piece of junk and buying a stove from a reputable company. Please consider other manufacturers that are committed to reliability, service and environmental responsibility. LG does not deserve our business.

Women want a dependable, easy to use, easy to clean stove. My LG stove is the absolute best! I drink a lot of tea and my tea kettle heats up nicely and the HS light is very convenient so you know not where to touch. And the oven is a dream! Cooks nicely and absolutely love the timer to let you know when your food is done. This is a hands down number one in my book!

I bought my LG refrigerator in 2009. The door for the freezer jammed and the ball bearings fell out. None of the three doors shut well and often remain ajar unless you put your weight into it (small children cant close them). The icemaker does not shut off automatically when the ice tray is full. Now, two years later, the fridge literally stopped working on me and I’m feeding my two small children out of ice chests surrounding the kitchen floor.We bought a warranty (about to expire) and it takes 4 working days to repair as these are factory ordered parts not in inventory. The technician said any LG model (high or low-end) experience failures. You need 4 technician visits changing out parts to declare it a lemon. This is an expensive nuisance you can do without ($300 in lost food plus daily purchases of ice). Dont follow me!

We have had this machine for perhaps 2 years. I dislike that you cannot wash a very small load or ER, cannot add water first, and over the last many months have been constantly getting WE flags. Loads are now taking 2 to 3 hours to do if I dont stand by and monitor. I have tried all the simple fixes but today was the last straw. One set of king sheets, 4 pillow cases and 2 hand towels 6 ER flags so far 2:10 minutes, switched over to just spin after machine shut down and still got 2 ER flags. This machine does not clean any better than the past machines Ive had without all the bells and whistles. I would take back my old Roper machine that ran for 16 years up to the time I sold my home and never broke once. In fact that is what Ill be doing in the near future back to a machine with no bells and whistles. LG I am sooo disappointed in this product.

My husband and I really researched washer/dryer sets. Living in CA, we wanted to be as green as possible, but also get value from our purchase. We settled on the LG Steam Front Load Washer and Dryer, and at first were very happy. However, not too soon after our purchase, I noticed that my tank top straps were tearing, my husband found tears and rips in new t-shirts and some underwear was twisted to the point of being ruined. Finally, after numerous clothing loss, which was starting to get expensive, I researched what was going on and found that the dryer lint screen was the culprit; in fact, many other people appeared to have the same problem. I tried at first to purchase a replacement on Amazon, but there is no way to get this without paying full original manufacturer price (the only lint screen that is not available on Amazon, btw). Clearly, the manufacturers know that this is a defect in their dryer, but I went ahead and purchased a new one. It came three weeks ago, and I immediately replaced the screen.Within two loads (and we do not overload our washer... in fact, I usually run small loads because I am a dance teacher and my children take dance class regularly, so there are multiple small loads of dancewear), the same problem occurred. Again, torn leotards, twisted and ruined tights, bras damaged beyond salvaging, etc., etc. Should I purchase a mesh bag for these items? There are so many items that these dryers damage, that it would be counterproductive. However, I did try with a lingerie bag and the actual cord got so tangled around the bag because of this defective lint screen that I had to throw the bag out.Just tonight I lost three items (please see the photo, below). If I could I would rip this dryer out and put it on the corner, and purchase something else. I will never buy an LG product again. I am disappointed and upset at not only the waste from the purchase of this machine, but the loss of all my garments this machine was meant to clean and maintain. Shame on LG.

This refrigerator model GC-L207BLQV came as part of came as part of the appliance package provided by the builder of our house. We were never given a manual or receipt. When we moved in we found the water feed to the ice maker was not connected which I managed to figure out and correct. We have now had the fridge 11 months and the freezer ices up and the fridge part doesnt cool. The display on the door indicates Er dH , without the manual I have no idea what this means. We live in Panama a long way from towns. We called in a local tech to repair or diagnose. However he spoke no English whatsoever and we know very little Spanish. He defrosted the freezer with a hair dryer charged $45. The freezer continues to ice up and the fridge side gets warm with subsequent food spoilage. Contacting LG is a waste of time as they are not interested in servicing Panama. Ive found out from researching that the defrost timer is stuck or malfunctioning. I have no idea where this item is located or how to get at it without a servicing manual. The warranty is not worth the paper its printed on so Im prepared to do the work myself or pay to have it done. LG no thanks.

After less than a year the display panel on my LG french door refrigerator started to peel up. Called Best Buy whom I purchased it from, they transferred me to LG. This is where the epic disappointment comes in, I understand that things break even though it has been less than 1 year but there is no excuse for the complete lack of help that LG provided.They gave us the run-around, never called the service shop that was supposed to take care of my area, never gave us an RN number, then to top it off they cancelled the repair appointment that we finally got after a million phone calls because there were 2 different phone numbers on the request. They never notified us that they cancelled the appointment so my boyfriend missed a whole day of work waiting for the repair people (who conveniently then couldnt find any of our info). All it would have taken was a phone call to either numbers to straighten it out, btw they said having 2 numbers on the request was fine that they would call both but instead they called neither. I cant believe the level of disorganization and disregard from LG. I will never trust this brand ever again.

We bought a Microwave Model LMS1190ST on May 2014. When Im using microwave it will turn on and stop for 10-15 seconds. Then it will turn on again and you can hear a hissing sound inside the oven. Scary crap. Dont buy any LG product.

I had a kitchen aid dishwasher for 15 years with no problem. Updated my appliances and got a high end LG dishwasher. It is so disappointing. Bottom rack keeps falling off the track. Dishes dont get clean - have to prewash dishes. Silverware container keeps falling apart. Worst of all - after 1 /1/2 years it has stopped draining. $200 for a technician to come out. I feel violated. I thought I was buying a good brand and it is a piece of **.

Bought an LG DLGX5681 (white) at Lowes on 7/7/14 and on 3/1/15 it just stopped spinning. Only washing maybe 6-8 lbs of wet white clothes straight from the LG washer, which seems to do well. I got one revolution after I turned it on and off and manually changed the load from medium to load, but only one spin before it cut out again. Do NOT buy LG. I read the consumer reports. I purchased based on their recommendations. Dont buy consumer reports. I think theyre being paid.

I purchased an LG Front Loader washing machine model WM3570HWA less than a year ago. It cost over $800.00. I hate this machine. It smells all the time. I leave the door open constantly. I have to leave the window open because of the smell. I have cleaned the tub several times according to the LG instructions. The cycle takes forever. Helps for a couple of days. I also dont find the clothes get that clean and fresh smelling when done. I would take back my old Whirlpool agitator machine in a heartbeat. I am going to get rid of this machine and eat my $800.00+. I will never buy an LG product again. I do not recommend this to anyone. I wish I would have read Consumer Affairs before purchasing this machine.

Worst washing machine I have ever owned. This machine does not clean your clothes. It was expensive too. The company isnt any help. Dont waste your money or time on this machine. I wish I would have read these reviews before I bought.

Purchased a WT5001CW top loading washer Nov 2011. Oct 2012 it failed. The machine shut off with the lid locked and a full load of laundry stuck inside. Took nearly 2 weeks to get a repair technician to look at the machine and another 10 days to get the replacement part. Spent a small fortune and a load of my time at the Laundromat. The circuit board failed, was replaced under warranty. March 2014 the same thing. Wont turn on, makes the on chimes but nothing lights up, the lid is locked with my wet laundry stuck inside.All my wifes nursing uniforms were in the machine, out of desperation was forced to pry the lid open to retrieve our laundry. Out of warranty and disgusted. This was an expensive machine, but I refuse to keep repairing/replacing a circuit board that apparently is flawed in design or has another issue that is causing the board to fail. WILL NOT PURCHASE ANOTHER LG PRODUCT.

I needed a fridge at the time it seemed like it was it the best quality fridge out there for the initial price so I really cant complain. It really does run well and efficient. The ice machine is my favorite part. Also the fact that it is a stainless steel appliance means it is easy to clean and just be wiped off for a fast and easy finish. Its an ok fridge all around but the cons would be it smudges easily. I have kids so that is a big concern with me since I dont want people coming over to my house and seeing a dirty fridge people would think Im a slob who doesnt clean my own house. Also the ice machine can be pretty loud but all around its an ok fridge so I dont have any major complaints.

I purchased my LG dryer in September 2014 and here we are in December 2017 and guess what... Not drying my clothes because there is no heat!!! I also purchased an extended warranty from HHGregg when I purchased this dryer (and LG washer) and guess what... HHGregg is no longer in business. Do not buy LG products, they stink and for that matter, so does Frigidaire, because I purchased a new refrigerator from them 7 years ago and within the first year I had 3 service calls because the ice maker was not working properly... And to this day, still does not. Unbelievable.

We purchased a Refrigerator 3 years ago $1500 as a wedding gift for our daughter. It stopped working 2 weeks ago and we have been on the phone with LGs customer service for 2 weeks with no help. They say they escalated it but cant find a company to come service us. We called and found a company who is LG approved 30 miles away and they said they can come service it but that they did not get a request from LG. I have been on the phone today for an hour and half and they will not let me talk to anyone. They also said they dont know who they sent the service request to. But said they have escalated it AGAIN. My daughter has a 1 year old that needs milk and food. My daughter also has a blood disorder and has to keep 3-shots on hand at all times in her refrigerator for emergencies. They each cost $500! We will never purchase anything from LG again. This is the worst customer service I have ever dealt with.

Our upside down fridge has been tremendous with inky 2 exceptions. The door trays are too flimsy, even though I do not load them with too heavy items. The freezer baskets allow things to fall through or get caught. The baskets need to be of a solid material and not open weave.

We purchased an LG Washing Machine 1.5 years ago and it works wonderfully, except for the Rust that has developed in the bleach container. Ive had two other washing machines over the course of our marriage and neither of them ever rusted out like this. I dont know if LG will replace/fix this issue or if I need to just sand it down myself and spray paint it. It looks awful and Im not sure what other issues could arise from this. If anyone has any additional information on how to repair this, I would really appreciate it. Thank you!

What sets LG TVs apart from the rest of the pack is webOS. The platform is easy to use and works extremely well with modern electronics. Moreover, with so many installable apps, we officially cut the cord this year and have only gigabit Internet.

Purchased an LG 27 Cu Ft 3-Door French Door Refrigerator w/ Door-in-Door in Stainless Steel Model LFXS27466S. It was installed 10/18/2017. We have not been able to use the ice or water from it as it tastes like crap! When the fridge was installed, the guy started running water thru the water dispenser. Said to run a few gallons thru as theres something they put in for testing to make sure everything works. We later found out they never installed the water filter. According to tech services, this model should NOT dispense water without the filter installed. Called LG about the problem. You talk to someone with a very hard to understand accent, I think Japanese. They were supposed to contact a local repair place to come out and look at it. We called the repair place the day before to confirm appointment. They say they never received anything from LG. Called LG back and they again said they would contact local repair place again. Again, had appointment set up, called day before to confirm, and again repair place said they never heard from LG. Called LG and asked to talk to a supervisor. Was basically told were screwed as they cant find a local repair place! If they dont have repair service in an area, they shouldnt be selling their appliances in that area! So here we sit with no water or ice. The water and ice from our last fridge tasted so good people preferred it over bottled water! So the LG service is very, very poor. Would not recommend purchasing any of their products. We need to purchase a stove, microwave and dishwasher in stainless (currently have bisque appliances which theyre not making much anymore). I can assure you they WONT be LGs.

Broken LG gas stove knobs and you know which ones Im sure. Consequences? No future LG products to be purchased and I purchase approximately 200 per year.

I purchased Stove LRG30357ST and called about a problem with what seems to be stainless steel knob controls that melted off. Turns out, the knobs are plastic with some type of foil around them. They want 70 dollars each to replace and there are five knobs. We will buy a new stove before we pay 350 to replace knobs with cheaper knobs.Second problem has happened three times in the past two years and 11 months. Somehow, the knob gets turned in the on position either by accidentally knocking it or maybe the knob fully turning the burner into a safe position. We were thinking maybe our body was hitting it when using the above microwave or simply not turning off all the way. Normally, they make a clicking sound when its calling for gas and not lighting. We shook it off as a freak accident the first time. The second time really got our attention and we gave the kids a lesson on what was going on. The third time, we both were working and the kids microwaved some popcorn and must have bumped one of the burners. We have no idea how they could not have smelt the gas odor but it was so scary that we made another call to LG. We hope to here back since we have no choice but to get a safer stove.

Electric Range model number LDE3017SW. After only using my electric range a couple of times, I noticed steam and grease lines inside the door between the two glass panels. These lines and this film and grease have continued to cover the inside of the double paned window. My range always looks dirty as if I need clean the door windows, but the grease lines and steam lines are on the inside. I called to ask them to come to fix the seal or replace the door and they said they are unable to do so unless I pay someone to come take the door apart to clean it. I should not have to disassemble the door to clean it. The seal between the window panes are faulty or defective. I had my first Maytag range for the first 34 years without anything beyond normal wear and tear from use. This LG one cooks and bakes well, but has this issue which is hard to look at everyday. Also, the top is white and the burner glass top areas already have stain. This is not as big of an issue for me as the streaked windows in the door. LG has refused to send anyone out at their cost when this is a manufacturers defect.

My refrigerator stopped working on July 5th. I contacted LG the next day and the soonest they could have one of their certified repair vendors out was July 8th. At that time they determined it was the compressor which was still covered by warranty. They ordered the part and we were given the runaround. One day the part is being shipped, the next days its on back-order. After 2 weeks and too many phone calls to count we are told that that part is discontinued and they would have to research to see what to do. WHY DO YOU DISCONTINUE A PART ON A REFRIGERATOR THAT IS STILL UNDER WARRANTY???2 weeks ago they said the part was being shipped and should be in on July 30th. Today is August 8th and we are told today the part should be in by the end of the week - August 12th. As of now I have been without a refrigerator for 5 WEEKS!!! We looked into the part ourselves and found out that we could order the part online and get it installed tomorrow but LG refuses to reimburse us for the part which is the warranty item. We asked them why they couldnt order from this company and they said they dont do that.They offered no pro-rated refund on my fridge as they initially discussed so Im stuck with either sitting another week without a refrigerator in the middle of the summer or I have to buy the part myself and pay for the WHOLE THING or go out and buy an entirely new refrigerator. How would they feel if their family didnt have a refrigerator for over 5 weeks. Thank God I have a wonderful neighbor who is letting me use her garage refrigerator. I am also out several hundred $$ in food that I have had to throw out because there was nowhere for me to store it and keep it cold for this extended period of time. NEVER EVER BUY AN LG APPLIANCE!!!

Purchases an LG Refrigerator in June 2020. Refrigerator started making loud knocking noise. Reached out to Customer Service and they said they can come out on January 4th. Next day I wake up to an error code on the refrigerator and run a diagnosis through their app and tells me the fan motor needs attention, so I call back to see if I can get an earlier appointment. I am told they can cancel the first appointment and get me another appointment set up. So they do and now they are telling me they cant come out until January 5th. Service representative supervisor has zero cares and wouldnt even give me his name and cant understand him at all during the call. I asked to speak to another supervisor that I can understand and refused to transfer me. Then proceeded to ask to speak to his supervisor and he says he can have one call me back but cant promise if I will get a call back. Horrible customer service on their part and I am now hoping my fridge does not go out before they come out.

Two months ago the washer filled up and would not spin or drain. I had to have one of the kids wring the water out of the clothes pc by pc. I contacted a friend that did appliance repairs and asked for some help. He wasnt able to arrive for a week, after which time it was discovered it was the drum of the washer. I contacted LG and they said not to worry that it would be covered as a lifetime coverage. Great! Next problem I bought this off of co-worker and his partner that they had it for about a year prior but was going into a home foreclosure and sold it to me. I didnt ask for the receipt at that time not thinking it was an issues as they bought it at our local Home Depot just around the corner from us both. So as I am speaking with the LG Rep on the phone, she takes my info and then says okay I have everything I need, now we just need your tech to call in the repair call so it can be further processed. I explained the whole story as I did not have receipt and that it was never called in as I was the owner. She said thats okay, not to worry, that wouldnt be an issue. My friend calls in the problem to them, they tell him okay; its covered but all they need is a proof of purchase. Not so easy, the co-workers partner had passed a year ago and there was no remembering what CC was used to purchase or what phone number so Home depot has no way to track it. Needless to say months later, still no washer and now since I am on a fix budget as a single mom, I now have to use a laundry mat to do our laundry, very hard after many years. Its the freaking drum that is cover and I can show them exactly which store the Serial Numbered Washer was purchased from but that is not good enough after one rep said it wasnt a problem. I have told my friends and family, not to waste their time with LG Products as they too will run into POOR CUSTOMER SERVICE. Nothing but a run around and ** just to get out of the lifetime coverage. Avoid LG if you want better quality. Go with Maytag, I had one for over 10 + years!!!!

I have owned this washing machine for three years, It has been reliable and I have not had any issues and would repurchase as well as recommend the product to my family and friends. It is also easy enough to understand that I have been able to teach my 11 year old daughter on how to use it!

I purchased an LG French door refrigerator/freezer a year and a half ago and the compressor already went. I have a warranty and it took 3 days for a repair service to come out and tell me he doesnt know how long it will take to order the part and be back to repair it. Meanwhile I have no refrigerator and all my food spoiled. LG service reps have NO CLUE what they are talking you through on the phone and no help in regards to being reimbursed for loss of food! In OTHER WORDS DO NOT BUY LG PRODUCTS because their customer service and repair turn around time SUCKS!!!

We originally purchased our LG LRE3061BD range in September of 2017. Within a week of owning it the cooktop cracked. We called to get a replacement but being as it was a newer model the replacement tops were backordered several months. Going several months without a stove would not work as we are a house of 5 and I need to be able to feed our littles. We went out and purchased another one of the same model as all of our appliances were a matching set.Now fast forward to today and our cooktop is cracked AGAIN. There was no moment where we saw it crack. We went to the stove which was off at the time and saw the crack. I have owned several cooktops over the years and have never had the glass crack before. Now Ive had the same model crack twice in two years. I called LG and they informed me that it was no longer under warranty. They also told us that there is a recall on this particular cooktop for the burners not working properly. After hanging up and researching the replacement part I called LG back. If Im going to Shell out another 350.00 for a replacement cooktop I want the recall fixed as I dont know if this could be what is causing the glass to crack.When I call back I speak to someone else who now tells me there is no recall on this model. I dont understand how in 5 minutes there is such a drastic change in the information Im being given. I ask to speak to a supervisor and I am placed on hold. The man gets back on and says that he spoke with his supervisor and has escalated the call and a supervisor will call me back. I asked when they will be calling and he says that it will be 24-48 hours for the message to get to the supervisor and for them to call me back. I explained to him that this would not work as I either need to order a replacement now or go get yet another new stove to be able to cook for my littles. He says it takes that long for the message to get to the supervisor.I explained to him that in this day and age with email and phones it does not take 48 hours for a message to get to someone. He puts me on hold again and tells me he spoke with his supervisor again and he will review the information and call me back in a few minutes. That was almost an hour ago. We shall see if they call back and if it goes anywhere. I would not recommend purchasing this product. I believe the small triangles in the glass are playing a toll on the structural integrity of the glass. This is the only difference between the cooktops I have owned previously and the two that have now cracked. I am not hard on my appliances and it breaking twice in two years is unacceptable.

Since purchasing the French door LG refrigerator in January 2014 we have had over 10 service calls. Anywhere from noises, freezer icing up, food freezing in the refrigerator. We have lost hundreds of dollars in food. This is a lemon. They keep telling me they cant replace because it can be repaired.... Really? Need to contact AGs office and file a complaint.

Ive cleaned houses for 14 years and use a lot of different appliances, vacuums, cleaning equipment and supplies. This particular microwave has broken twice. I spray the outside very lightly to clean the stainless and wipe down to a shine. The moisture somehow gets into the panel on the bottom of the oven and it stops working. So frustrating! Not a good design. LG MODEL NUMBER LMVM2055ST.

I am very disappointed with LG product. I have had a broken refrigerator since December 25, 2018. The first time a technician from LG had come to fix it was December 30th. The technician has been coming back every week since then and it is still not fixed. Its only been 17 months since Ive purchased this refrigerator and it has not been working properly for more than two months. I bought it on July 4, 2017. The first repair was on 10/30/17, the second on 03/23/18, and the third on 05/15/18. Now I dont have working refrigerator again. I need someone to take action or I am going to take legal measures. This seems like an issue not just I but many other customers have had and the issue is still not being resolved. Not only is this a time consuming process but also a financial loss. Since not having a fridge for over a month, we havent been able to buy store food and only take out. This not only takes even more money out of my pocket but requires me to take time off work because of all the appointments. Not only is the fridge not working but the last time a technician came on January 25, 2019 he scratched the fridge and left a black burn mark. I am so frustrated and disappointed with not only a product but the services. I would really just like my money back so that I can buy a new, scratch free, and working fridge. I have attached the pictures of the damage.

After spending $3,500 - before tax - on LG French door with beverage fridge and bottom freezer, 14 months later, the compression is shot. Thank goodness we bought the extended warranty. But, repairman cannot get replacement compressor for at least 19 days; thats just to get the part into US. So, repairman made recommendation that a new fridge be sent to us. LG though, refuses to talk with us about if approved, when will be delivered, etc. LG says “Talk to the repairman,” and he says he doesnt know anything until 3-5 business days - until LG makes determination.Meanwhile, I have to try and feed 6 year old, 90 year old, and two adults, without a working refrigerator. More salt in the wound? Consumer Reports ranked this particular LG frig model as 2nd highest. I even researched and still got clobbered. Repair person who contracts with Sears said Samsung and LG are bad makes, regardless of what model. He recommended Whirlpool. Live and learn.

11/2014 I purchased a $4,200 door-in-door LG Refrigerator LMXS307765/00 from Home Depot. Frustrated by a tsunami of continuous problems with this product, that resulted in lots of spoiled food after the one year warranty expired. The whole tyranny of which is too numerous to state here, but suffice to say that I feel cheated. There should be real consumer protection laws in this country to at least slow down the abuse to consumers like myself yesterday 07/31/2017. Déjà vu my $4,200 refrigerator is not cooling again...

I have the LG model WM2140CW washer and dryer for about 2 years. I have cleaned the gasket, inside of the tub, and door on the washing machine as directed by the manufacturer and run bleach through the tub clean cycle and still cannot get rid of the moldy smell. When cleaning the gasket, I noticed mold and mildew on the gasket and have cleaned them with modified bleach and even used Q-tips to remove the mold, it just comes back. Even after you wipe the gaskets off after each wash, you cannot get all of the mold out of the gaskets and this transfers to your clothes, sometimes needing to be rewashed 2 or 3 times. I keep the door open for ventilation but there is no way for the gasket area to stay completely dry. The smell is so bad at times you have to close the laundry room door to keep it from reeking into the rest of the house. I am calling for service this week but I know what they are going to tell me which is exactly what I have been doing. I would not recommend this LG set to anyone. I plan on going back to a top loading washer just to get the smell out of my house and clothes. As far as the dryer, I have to run it 2 to 3 times just to get clothes dry. Avoid LG at all costs.

Appliance group discounts promotion at Home Depot for matching set of fridge, stove, dishwasher. I dont think LG appliances are very durable whereas Kenmore, Frigidaire, Maytag, etc. last longer. Ice and water dispenser combo on door makes it easy to get a drink but also drips or leaks as outages. Cartridge change for water filter not convenient to access to change and is costly. Perhaps a longer-lasting cartridge or easier filtration, I dont like having to change these.

Does not wash stains, does not wash clothes clean. Have to stand on stool to reach into washer. Dryer takes forever to dry regardless of setting. Spent too much money on a washer and dryer that does not clean or dry clothes right. Bring the “Agitator” back.

Let me begin by stating that my $350 Hotpoint is still working great in our basement after 20 years! But the LG fridge in the kitchen? Compressor died after 2 1/2 years! Ok so that part was covered by warranty but the $600 to get an authorized repair person out here to fix it was not. I just don’t understand. I have always thought that you pay more for better quality. Not in this case. LG... less good, loser goods, Let it Go. Save your money. Buy any other brand but LG! (PS... made a serious error and bought an LG dishwasher. It was rated #2 on Top Ten Reviews. It broke after 1 1/2 years! Repair has send five different guys over a one month period and no one can fix it! Rather than LG just admitting that its a piece of crap and replacing it, we are dealing with this circus show.) Never again, LG! NEVER AGAIN.

This review was for model # WM0642H (approximately five years old, purchased new). The fill sensor failed, and when the recommended appliance repair firm ordered the replacement it was supposed to come with a new fill hose. It didnt, the part is apparently unavailable. They told me purchase a new washing machine.

I purchased a LG refrigerator and wasn’t aware of the known defects that come with it. One day it just stopped working. Being a licensed Electrician I decided to check it out. I immediately saw that the compressor had power, but wasn’t working. I dug up my purchase order, called LG and the warranty company. I did purchase the extended warranty when I purchased it. Now I find myself having to wait up to 4 weeks to finally get this repaired. They say they are sorry, but make little effort to move things along. They have known that there compressors are bad but don’t offer a recall on it. Tonight I’m going to go buy a new refrigerator (not LG) while I wait for them to repair the garbage they sold me. They expect a family of 6 to wait. I’m hoping for a class action lawsuit to happen so I can get some satisfaction from this. Save yourself, don’t waste your money. Buy a different brand and do your homework before you purchase. Disgraceful company!

I purchased a top load LG washer and dryer from a very popular store in Savannah, GA. Believe it or not at the almost end of the 1st years warranty, I was cleaning the washer around the rubber part on top and found that the framework was rusting. I had already reported the bleach dispenser was rusting without results. I called the store and was referred to corporate. I got the runner around there. After trying to work with them they had a recall on a part. After that was installed the washer is slower which I reported right away. To this day they have not sent anyone out to check the RUSTING OR THE SPEED AND RESULTS OF ANY OF MY COMPLAINTS. I LOVE LGS PRODUCTS BUT THE RESPONSE TO MY PROBLEM STILL HAVE NOT BEEN ADDRESSED. IM VERY DISAPPOINTED.