I purchased an LG top loading washing machine in 2014. It is by far the worst washer I have ever dealt with. It can honestly take all day to wash a load of clothes unless I stand there to make sure that it does not stop to run more water in to rebalance the load and trust me I do everything I can to make sure that it is balanced. I would love to be able to throw it out the door.

For the second time in less than 2 years, my LG french door refrigerator has MAJOR issues. Im not counting the other service calls on this hunk of junk - just the one that two weeks to fix before (bad motherboard) and the one now which is a sealed system (or unsealed in our case). LG is SO UNHELPFUL it isnt even funny. Ive bought a lot of refrigerators over the years, and never, ever, ever have I had these kind of problems. And, if LG actually stood behind their product, I wouldnt be this angry. But they couldnt care less. They read the little scripted message to you over and over again, that when they receive the technician report theyll see what they can do, etc. Probably the same thing as they did the last time, which was absolutely NOTHING! When youve made a purchase of close to $3,000, youd like the thing to work for more than a year without a problem!!! Do yourself a favor, and NEVER BUY AN LG REFRIGERATOR UNLESS YOU LIKE HAVING YOUR BLOOD PRESSURE SHOOT OFF THE CHARTS!!!

I never used LG products before and didnt know the pain of LG product. God was kind until I bought LG fridge. This fridge is making me cry within 3 years of my purchase though the warranty on its compressor is for 10 years. It has failed thrice in 3 months. Had the LG customer service been active to fix the problem properly, I would have thought of a mistake buying LG products. But LG service is worst than their products, they are there for namesake and to do nothing. It is almost a week time. Fridge compressor is down and I lodged complain, they are not bothered yet. I am calling LG customer services more than I call my relatives/friends and family (all put together). I know most of their employees by name. On top of that they refer me to their ASM, who has already resigned and moved :). I do not know whether it will be fixed or not and by when. I think only miracle can make it work or I will have to buy some other fridge.

LG Ref. Model LSC27950ST/704KRLRO1552 - Purchased this side by side in 2007. Since that time we have had the ice dispensing mechanism repaired 5 times, the ice maker replaced twice. The big issue is the solenoid that opens the trap ice dispensing flap burns out and seizes. When this occurs the light that is in the dispensing window continues to blink... Glad we have extended warranty... Never will we buy a LG product... Life has not been good with this product!!

I purchased a fridge 12/19/16 from Home Depot with delivery for 1/5/16. Once fridge came in and they opened the box it had a dent which I had been told to not accept (Youd think they check them before leaving warehouse as it wasnt caused bringing it in). Called customer service and could not be compensated nor will they make arrangements to schedule a quicker delivery (as 1/17/16 was next available). It was also very frustrating as my husband had taken a day off to attend to this and not only did he wait for nothing I waited over 40 minutes to get an answer. Im not sure what kind of business LG runs but one thing I do know is that I will never purchase a product from them again. They must be out of their minds to think I will wait a month to receive a refrigerator to replace my broken one.

My wife complained to me since day one about the washer, but I didn’t listened. But on until I washed clothes I found out what she was talking about. The washer creates air pockets with shirts, bed sheets, and other clothing which cause some clothing not to get wet at all. We were more happy with the front loaders but decided to buy my wife a new set. Big mistake. Sorry but I would not recommend the washer. Youll regret you bought it later. Good luck.

LG front-load Tromm washer is the biggest waste of good money a home owner can spend. In 2006, company said we were using too much laundry soap so we cut back to 1/4 of the recommended amount from 1/2--no difference. The mold continued to grow despite bleaching, drying, etc. I gave up! LG sucks. Rubber ring is stained with black mold, all it does now is hold up the in efficient dryer.I am now using my old Kenmore top loader that is in the garage hooked up to laundry sink.

I just purchased this house in July, all appliance are LG. During home inspection the stove blew up and had to have heating element repaired, now the Fridge is not cooling and its control board is not working. Repairman out for Fridge twice said it will cost $600 to repair, better to buy a replacement. These LG appliances were purchase June 2012, they are a 2 1/2 years old. What a joke. Junk in my mind. Parts come from Korea so you have to wait a week to get them. JUNK.

We were very excited when we bought our top of the line LG washer and dryer frontload set 4 years ago. Just ran into problems with a code popping up and the washer quitting after about 10 minutes of use. The only option was to drain and spin once that happened. When it spinned it sounded like a jumbo jet preparing for takeoff. Anyway, we waited 7 days for a tech to come out because there is only one authorized dealer per city I believe. He had to order a part so we had to wait 14 days for it to arrive. He put it in and ran the machine on empty and all seemed well. I mentioned the jumbo jet noise and he said thats not a good sign. Of course it didnt do it while he was there. He said if this part isnt the problem then you need a new circuit board and the jumbo jet noise would be the barrings and if that is the case its best to cut your losses. After that we put a light load in and the same thing happened all over again. Complete waste of time and money. While all this was going on, the dryer also started to smell like burning diesel fuel inside when we ran it. We didnt bother to call back. We are done playing games. We are moving on to Maytag. Never buying anything from LG ever again. I hope the LG tv we bought a year ago isnt a lemon.

***DONT BUY THIS FRIDGE*** We bought our LG french door refrigerator in March 2014. Model number LF33975st. Woke up this morning to ice on the floor, and the dispenser running nonstop. Even after turning off the ice maker, and making sure the dispenser paddle wasnt stuck, it continued to run. I called LG customer service. They cant send anyone until tomorrow. The motor on the door should be completely fried by then!!! Fortunately, I bought the extended warranty from Best Buy, because after reading this site, I am very worried about this $3700 dollar product. For this amount of money, I shouldnt be having any trouble. Especially after 2 months..

Oh boy!!! Thank goodness i read these reviews. A few weeks ago i cooked spaghetti and the lg micro above the stove stopped working - control panel out except for : showing. Inside light still on. Left it alone and next morning i played around with door. Voila - number 8 came up on its own. Then one by one things began working again. Last night i cooked spaghetti again. Yep - did it again. Mind you - i am NOT using the micro to cook. But the micro gets so hot from the oven and i believe overheats the micro panel. Again, i unplugged it and went to bed. This morning it again took some fiddling and eventually a beep. So i was able to turn on the light (my main purpose in needing it to work - i need a light on that side of the kitchen). So i reset the time, etc. But as i am reading these scary reviews, the number 2 just popped onto the screen. After reading these reviews, i know it will eventually stop all together. But why i am SO glad that i read these comments is that i will now unplug it whenever i go out or go to bed at night. LG needs to step up to the plate and do a mass recall with a free replacement of another brand until they can get it right. Obviously no one wants another one of these. Who is with me on a class action suit?Thank you all for taking the time to report the extreme dangers of this unit. You probably just saved my house from burning down!!

I purchased a new LG washer WT1201CW and dryer DLEY1201W when we moved to a new home recently. In all my 50 years washing clothes, I have never had such a poorly designed machine. The washer is so deep that I have to half hang inside the machine to reach the clothes at the bottom (I am 54). The machine doesnt fill with enough water to sufficiently clean the clothes and I end up with spots and streaks. The dryer also performs poorly, not fluffing the clothes and bunching them so they end up wrinkled. I am very dissatisfied and will never purchase anything from LG again.Updated on 05/25/2016: I received a reply with only a portion of my complaint answered and the answer was ridiculous. I am posting this to warn others, dont purchase a top loading washer and matching dryer from LG. I am a grandmother and have washed clothes for many years, this is the worst appliances I have ever owned.

Our Samsung washing machine was a replacement for a recalled Samsung washing machine. It was a top of the line machine and lasted about 3 years. Samsung provided no help or recourse to fix or replace this machine. We spent $85 for a repair person to tell us the brain was dead in the Samsung machine. Now we are using a 20 year old washing machine because our 3 year old Samsung is dead. Do not buy a Samsung washing machine!

On 3/21/20 my tenants discovered that their less-than 5-year-old LG refrigerator had stopped cooling and immediately notified us. They went online after being informed that due to the COVID-19 virus there was no one to help via phone or chat. Despite following all of the suggestions LG had on its website to help get the fridge cooling again nothing worked to correct the problem. My tenants tried repeatedly to call LG, as did my husband, but got the same message. After calling all over town our tenants were able to reach a repair facility, who informed them that the compressor had likely failed, since this is a common issue with LG fridges. Unfortunately, the repair facility wouldnt come out to help (we had all the necessary documents, including an extended warranty) because they werent sure if they were considered an essential business. They took my tenants contact info and said theyd let them know once they had a better idea of whether they were.. Meanwhile, my tenants, who have small children in the house, had no way to keep fresh food and milk for their family and ended up having to obtain a rental refrigerator to feed their family. Finally, after ordering the compressor and being allowed to go out to install it, the part was replaced on 4/2/2020.My husband continued to try and contact LG about this issue and to obtain a refund for the food and rental expenses. Finally, LG had an auto-answer that asked the caller to stay on the line, but that the hold time was exceptionally long. After staying on hold for over 45 minutes several times he was either transferred to people from another country that he couldnt understand, or they couldnt understand English, or that transferred him to another department which immediately disconnected the call hed been on for so long. This happened repeatedly and when he finally got someone who he could carry on a full conversation with and explain the issues, this person was no helpful at all and kept trying to tell him that we waited too long to request a refund!! All his calls were placed over the course of April and May, so when LG was at fault for not being available to even hear our issues, that was truly insulting.I finally started sending messages on LGs website and kept getting inane requests for various items (like the dates of every time we tried to email/call LG and why we didnt request the refund at that time...). The people I corresponded with: Christifien in the regular Customer Service department, Tori, Craig in the Presidential Escalations department (who responded to my separate messages to the President) all gave me the runaround and I had to keep sending messages to follow up, since they were hoping Id just go away... Last month I received a check in the amount of only $150.00 with no letter or apology or explanation, but this didnt even cover half of the expenses that were incurred (Id clearly noted in multiple emails/messages that over $300.00 was lost due to this: All the food in the defective LG fridge had to be thrown away at a cost of over $200.00 and then replaced, plus the cost of the rental).I sent another message to the President, stating how insulting it was to receive this amount; I finally received an email from Laiken **, Presidential Liaison who was very condescending about the whole thing; her entire email message is as follows: This is Laiken with LG. I am sorry to hear about your refrigerator issues. I have pulled up the case number, and I see your unit was down for less than a month. Due to that we cannot reimburse you for more that the $150.00 food loss you already received. As for the part, the account shows the unit was repaired under warranty at no cost to you, but if you did have to pay for the part or labor please send me a receipt for the parts/labor, and we can reimburse you for that. Unbelievable; she made it sound as if I was supposed to be grateful that they installed the defective part without charging me for it or the labor to install it, even though it was, as she admitted, still under warranty!! I sent an email back asking her if she seriously thought a rental appliance store would just give my tenants a refrigerator for free to use while they were frantically trying to get someone to come out and repair the useless refrigerator, not to mention the costs associated with having the loaner delivered and then picked up after the LG refrigerator was fixed. I asked her Put yourself in this position - would you feel like you were treated honestly and fairly? That email was sent to her on 8/25/2020 without any response from her, so Im assuming that she and the President feel that LG is just the poster child for honesty and fairness.... All I can do at this point is advise everyone I know to NEVER purchase one of its shoddy products. Seeing from the other posts how LG obviously knows about their defective compressors, yet does nothing about it, and to top it off lacks customer service skills of any sort, I can only hope that my post here will help people decide against ever doing business with this despicable company. As others stated, even one star is too high for this company!

I bought an LG refrigerator model GR-B429 BLJA two years ago. Last month the refrigerator display board showing a error message CO.How can I solve the problem. Now we stop using the refrigerator.

We have had our LG Microwave for about 2 years, but today it started on fire when I went to re-heat up two slices of pre-cooked bacon. Pretty much as soon as it started, the right side wall started on fire! We opened the door and unplugged it. We are very disappointed with the quality of this microwave, model LMC0975ST. We have purchased two LG refrigerators for homes, two LG televisions and they have all been great, but not the LG microwave. I know this is a new technology, Smart Inverter, LG has claimed to put into these microwaves, so I can only speculate as to whether or not this had anything to do with the fire.

I had an LG range and the top cracked when it was barely two months old. When contacting LG for assistance, this is what I was told: I have received additional information from our Technical Support Manager regarding your cook top. After review, it has been determined to be a cosmetic issue which is not covered under manufacture warranty. The ring in the picture appears to be created from the pots boiling over. Unfortunately, we are unable to offer any assistance with this issue. Scary that LG is being allowed to market a cook top that cant handle pots boiling over!

The linear compressors in these refrigerators are junk. They are so bad that there is a class action lawsuit against LG: **. LG also makes some of the Kenmore refrigerators. I have a four year old Kenmore refrigerator that cost me $1,600 that is now an expensive paperweight. Stay away from LG and Kenmore refrigerators!

I wish I read about LG Brand before I bought my Refrigerator. I bought the top of the line French Door Fridge. Cost me $3500 thinking it would last. NOPE. I have had only trouble since I bought it 6 years ago. I have had LG come in to fix at least 5 times (ice issue, cooling issue, light issue, etc.). Now it is the sealing issue. Doesnt freeze or stay cool anymore. I have called numerous places to fix it but they cant even fix it. No one can fix an LG product! I get it... its 6 years old but I am willing to pay for it but no one can fix it. I called LG so I can get some assistance but the operators doesnt speak English! They sound like they are just reading from a screen and they are repeating what they are saying. Whatever you do, DO NOT buy an LG product. They do not stand by their own product!

Our LG dishwasher has never (since the day we had it installed) cleaned our dishes or dried them. I first noticed that after carefully rinsing all residue off my dishes, they still were dirty after running them through the normal cleaning cycle. I then washed my dishes and started using the power scrub feature every time and noticed the dishes had either food or soap reside on them and were never hot or dry after the washer stopped. I have to pre-wash everything I put into it and wipe off the soap afterward even though I use Jet-Dry. My dishes are barely warm when the 2-hour power scrub cycle is finished. I called LG support and after several questions, I realized that the customer service rep was going through a checklist in order to troubleshoot the root cause of the problem. She asked if I had cleaned the unit by the manual instructions to make sure there was no food debris clogging (YES). She asked if I used the proper detergent and if my washer actually had power to it (Yes and yes). She asked if I used the power scrub feature. She wanted to know if my dishwasher was connected to my garbage disposal? She said I had to check the line to make sure it was clear, but she told me that there was no way for me to do that other than looking at the line - REALLY? She told me that I obviously needed a technician to come out for the price of $85.00 to diagnose and probably more than $250.00 for parts and labor. She also told me that I could not talk to a technician or anyone else other than her over the phone.Weve had nothing but trouble from our LG refrigerator as well - having had to replace the water line 4 TIMES before the fridge actually stopped working and then had to pay LG for a new motherboard. I will NEVER again buy another LG appliance. Customer service is POOR at best and appliance functionality is a joke.

(Re: LG Tromm WM1841CW) I moved in with my GF, leaving my old cheap top load behind for the new tenant and thinking hey, why not, the GF has an expensive LG; more expensive, a lot more expensive, so it must be better, right? Wrong! On top of the musty odors, I swear I am gaining rather than losing stains on my clothing. These look like grease stains. Certain materials seem more prone, such as cottons, especially softer cottons. LG suggests all this ** about cleaning the door seal, door, and tub at minimum daily. What a load of **! What, the consumer has to fix LGs bad design problems? And this thing cost more than a thousand. My 50-dollar secondhand washer never had these problems and got things clean. Save your money and you mind and buy yourself a good ol’ cheap top loader. Going forward, I will hand fill (over fill) the tub with super-hot water and pout in a couple cups of bleach and let it wash for a few minutes before letting it sit for a few hours. As for the laundry, I will see about over filling it with water to get the wash actually clean.

I purchased a new refrigerator five years ago. One year after I purchased it; It stopped working. The repair person replaced the Fuse Panel. I have replaced the Fuse panel three Times. My refrigerator has stopped working again, 08/22/2014. Im exhausted with this LG refrigerator. Parents, our children are OUR future. Companies, if our children are disappointed with your product, How will the company remain in business if our children stop buying your product? I know my circle of friends and family know how disappointed I am in LG. One Child Stated, Life is Good living out of an Ice Chest. Mom we need more Ice! Shared that story with LG. I was still denied an Extended Warranty.

Our LG Tromm Washer Machine has a rectangular area with a lid and this is where you pour your detergent. It collects black mold constantly and only part of it comes out to clean. That part being a small piece which holds the softener and bleach. I even keep it open at all times so air can hit it and it still gets quite moldy. Also, it needs to be drained every now and then as well at bottom of machine. Dryer DOES NOT dry loads at all. I have to dry numerous times, both large and small load, even using the appropriate dry choices. Probably spent more on electricity than what I should have been with these supposedly more efficient machines. I have been unhappy for almost 7 years with these machines.

Oven has a characteristic that is not mentioned in manual or by salesperson. Oven heats up to 100 to 125 degrees higher than what was set as preheat. If you put your food in when it beeps you will burn your food. Had techs out after buying my own thermometer to fix problem and was told that is how this oven works. Never had an oven operate like this. DONT BUY!!! Stay away from LG!

It was competitively priced versus the competition and I liked the look better. It had most of all the features I was looking for. I had also heard very good reviews regarding LG refrigerators and decide to try it. I like the stainless steel look it had and also the amount of storage it had and also customizable shelving. The freezer also had a ton of storage and temperature controls were included as well. I dont have a whole lot of complaints. It has been and continues to fulfill its purpose. However, if I had one complaint it would be it has no ice maker.

My experience with LG started 6-7 years with an entire line of appliances. Thus far, the microwave has been repaired once, the dishwasher was repaired once then broke again and had to be replaced, the oven has been repaired twice and now the fridge has gone out. Repairman coming today, but looks like the compressor is bad, so likely buying a new fridge this afternoon. On top of that, the LG TV I bought about 2.5 years ago went out back in the winter and had to be replaced. The washer and dryer are still doing fine, but they are the exception. Great products at first, but reliability is non-existent. LG will never get another penny of my money and I suggest you do the same unless you just have spare cash to burn. They are a joke!

I have an LG top loading washer purchased 8 months ago. On 12/26/2012, it quit working during a load of laundry. It is locked and full of water. This Wednesday, it has been three weeks! It smells bad and the clothes are molding. LG will not call me back. The store I purchased it from is trying to fix it. They have been to the house two times. Still waiting! LG product I will ever purchase!

I am writing this for LG refrigerator. Their after sales service is worst. Pls think before buying this product..Their service center are not responsible for anything...Worst experience...Will never buy LG product.

After two fires and repeated calls to the LG company, I finally found someone who was able to point out that many LG ranges can be locked when not in use to prevent easy turn on on the elements. Page 24 of the owners manual says to press and hold the CLOCK button for 3 seconds to lock. If you have children or a tall dog (my dog has turned the stove on twice) it is a MUST to lock it.

My daughter loved her LG French Door refrigerator so much I bought the same model. Her refrigerator stopped working when it was 5 years old. The repairman told her it was not worth repairing because the compressor needed to be replaced as well as a few other repairs. My refrigerator stopped working 5 years and 3 weeks after purchase. I will never purchase another LG appliance.

This item had good ratings and suggestions directly to me from store associates and consumer ratings. Online there were very electorate reviews from multiple retailers and review websites about how this refrigerator, in general, was the best one that many of the spoken consumers had every previously owned. I like the water filter, cooling levels, storage space, stainless steal, and ice machine. Additionally, it has a wide breadth, lots of shelves, easy to clean interior and exterior, and good lighting inside the machine. Sound levels, height, and some leakage at the bottom occasionally. Otherwise, there is nothing else I notably dislike. I would improve the quickness of the ice making process for the ice maker machine, and I would also improve the noise levels for lower levels or whirring and shaking noises.

LG has always had a good reputation and everyone I know who has an LG product loves it (including me). Now, after 2 years, the compressor died. Even after a thorough cleaning and professional servicing, the freezer wont even freeze and, according to the repairman, the pressure will never build up high enough to do so. What does this mean to me? Almost $1000 to replace the compressor. One thing to note: the replacement part is an updated part number meaning the original one had issues. With COVID-19 cutting customer service hours, I can understand LG not answering their phone. But that doesnt help with me having to go out on my own to get a repairman and shell out so much money. So LG, what do you say about this?

I purchased the above noted range back in March 2014. Just recently, there is this noise from the fans when you turn the oven on. It does not matter if the oven is on convection or just nonconvection mode. The same noise still exists. We live in Saint John New Brunswick. I called a few appliance companies to service the oven. I was told, we do not service LG ovens.I went to the facility that sold me the oven and asked if they knew of a service representative. I learned from the store that sold the appliance, there is no one in the area that services these LG products!! We called the LG 1-888-542-2623 number just to be told that there is no one in the area that services these! Buyer beware-dont purchase LG products!! They cant service what they sell! Am very frustrated with these products!!! What a waste of hard earned money!!

LG makes it difficult for repairmen to buy parts. This forces you to use their customer service. I understand the rationale in this, it can help the company ensure the machine gets fixed by an LG approved repairman. Having said this, the LG customer service is based in the Philippines. I dont blame the workers there who are trying their best, however, their training and product knowledge is so limited they are unable to think rationally about a course of action for my problem. I cant prove this, but it seemed that my calls with questions about my LG washer-dryer (which broke 5 times in 2 years) prompted the service centre to consult a script instead of thinking and answering. I wondered this because their answers did not address my question. Based on the other reviews Ive read, this will be my first and last purchase of any LG product. It seems they are designed to be attractively cheap, but break easily, then have poor service to correct the problems. I will never endorse this company to any colleagues.

Very clean looking microwave with many features that my previous microwave did not have. I like the different auto selections and the fact that this microwave has a rack as well as a turntable.

I have only owned it for two years but Im very happy... it was a gift so I did not have an opportunity to shop for it. But I believe in the integrity of the LG brand over some of the other offerings. I have been happy with the design of the stainless steel unit and how it blends in to my kitchen with other stainless steel appliances. I enjoyed the design of the refrigerator freezer and its many compliments. The deli drawer perfect for small items like yogurt containers and cheese and deli. Had to rearrange the shelving to allow for taller items like milk, juice, ice tea etc. though. I would also improve the freezer compartments with additional shelving.

I purchase this washer 3 months ago and it started displaying an LE error code every time I would try and wash a load. I experience balancing issues within 1 month of having this product. DO NOT BUY ANY LG PRODUCT. Their customer service department is horrible. NO RESPECT OR EMPATHY FOR THE CUSTOMER. I dont understand how LG is still in business.

We purchased our LG washer the summer of 2014. The washer worked great until we started noticing rust forming around the bleach dispenser. Now, every time I wash sheets or blankets they come out with rust stains! Subsequent washing does not remove the rust, therefore it is ruined. We have only had this washer for 6 years and considering that we have an Amana dryer that still works after almost 13 years (and was much cheaper btw) does not speak well to the quality issue with the LG washer.

We bought the latest LG washer (WT5070CW) and dryer (DLGX5171W) that have the glass doors. BIGGEST MISTAKE. I used to have the GE washer and dryer, basic machines and they did a far superior job. Unfortunately it broke down and hence I had to buy a new pair. GE/Maytag/Whirlpool are the only brands with good household appliances. If youve never used a good machine before youd never realize. My clothes arent clean enough. High Efficiency is crap. It uses very little water to evenly wash clothes. I got over that hump by trying different options. Yet its very rough on clothes. It also takes VERY long to wash. My old GE took only 45 mins to do an excellent wash. The same now takes 1 hr 47 mins! The dryer doesnt dry fully. Works ok only on small clothes like small towels etc., things like bed sheets dont dry evenly. Large loads irrespective of the size of the garment dont dry evenly. I gave 1 star because its required. Its not worth any.

My French door fridge has not been cooling (top, not freezer) for months. Set at 34, stays at 40 +! 5 service calls. It is, in my opinion, defective. Would not buy LG again. Never had problems with previous brands - NEVER!

LG Tromm WM0642HW - I purchased my washing machine and dryer in June 2007. Today I was told the washing machine was not repairable. This washing machine has been a total disappointment. My clothes never smelled clean. The machine stunk always. There were times I had to wash the clothes twice to get them clean. The wash cycle was at least an hour long. I am really not sure how that conserves energy. I expected the quality of this machine to be top notch. For me it was not. If I knew I was going to have to buy a new machine in a little over 7 years, I certainly would not have paid for the top of the line machine like I thought I was getting.

I contacted LG customer service to report discoloration on my door panel. Of course my warranty expired 2 months back. The mistake I made, during my remodel I ordered my refrigerator which would take 3 weeks to be shipped. Unfortunately it sat at the store an additional 4 weeks before I was ready to install the appliance. I am thankful that this is the only LG product I bought. I will never buy another product from LG.

I am extremely discouraged at the quality of my LG refrigerator I purchased from Home Depot. It is almost 5 years old and the compressor has gone twice in the last month! I was told the Chinese admitted to buying poor quality compressors. My warranty runs out in September and I don’t expect the latest part to last a month. I paid $3000 thinking I was getting a great refrigerator and am letting you know this will be my last purchase for LG products! Sad service from LG!

This fancy 3 door fridge refrigerators bought at Lowes in New Orleans on June 6, 2013 has been a nightmare since I bought it. A week in my home and the ice maker stopped making ice. Repairman replaced the ice maker. Ice tends to stick together. Recent problem is the LOUD clicking noise when the ice maker is turned on off. Customer Service somewhere overseas said this noise is normal because of wear and tear. I explained to the man that using the thing 8 times in one year is NOT wear and tear. He said it is. I put the phone next to the ice maker for him to hear the clicking noise. My son who bought the same fridge on the same date last year does not have this problem. Very kindly he said they are going to send the repair man but I have to pay for it. Unnecessary to tell you the long and stressful conversation with this man. Apparently I am wrong and LG is correct. I said to this man, after he said our conversation was being taped, that it was great news he was taping our conversation because I would on line and make sure the entire world LG knows about the lousy customer service, confirmed again by the guy at Home Depot when I went there on Monday to buy a new dishwasher. Obviously there are two brands of DW I dont buy: Bosch and LG.This man overseas said he would send the repair man and I insisted, make sure I dont have to pay for it because I am still under warranty. If this man tells me I have before the work begins, I would let him go and contact you again. LG can spend millions on Dollars in TV commercials, they fail to realize and accept that the best advertisement is by -word of mouth-. I am extremely unhappy with this fridge. The left side is cooler than the right side. No veggies can go on the left side as it freezes them. My suggestion: move over to another manufacturer.

We bought our LG in 2007 and had repairs on it 4 times in the first year. We replaced the icemaker, duct, fan, PC board, heater sheath, controller assembly, and had them resealed (it had duct tape to help seal!). We contacted Home Depot who said if it failed again, then they would work with us on replacing the fridge. We bought an extended warranty and of course, never had to use it. Then last month, the ice dispenser stopped dispensing ice...we took out the bucket and a nut fell out...looks like we need a new ice bucket assembly. After reading all the other problems, I decided to add my complaint about the LG refrigerator. Dont buy it.

I love this machine. It is perfect in every way. It has all the cycles, gets my clothes clean and has a signal when its done. It also has a huge capacity, and handles blankets and dogbeds, no problem.

So disappointed in this product and customer service! My husband and I built a house in 2017. Bought all of our appliances range, microwave, dishwasher and refrigerator all in a bundle from Lowe’s in Bedford, IN. So elated about having a new house with all new appliances! My elation quickly turned in to total frustration! Only after 14 months of use the compressor went out. Let me repeat that AFTER 14 MONTHS! After several phone calls to the store, the customer info center the Lowe’s Extended Protection number. No one I spoke with could give us the same answers to any of our questions. It took weeks to get a service rep to even look at it and when he finally arrives and determined the compressor was bad he had no replacement with him. Had to be ordered which took awhile to arrive, a few more weeks before they could come back to install the new one. Only after cancelling and having to reschedule that appointment in which I had to miss work to be available to let him in to service the refrigerator. A loaner was offered at one point in time but I was told that could take a week to deliver not knowing that the replacement part would not be available on the first visit I declined. Was also told by one representative that we could just replace the refrigerator then only to be told by another that was not the case. I wrote down all the names of every one I spoke with and even had each one send me our dictated conversation in e-mail. They would not stand by their word. Never could I get a manager on the phone. Was always told that Customer Service does not have one. Most call centers operate off of a 3 tier system so I found it hard to believe that one. It took a total of 12 weeks to have the issue fixed Missed days at work, food loss, all the phone calls and time spent talking on the phone and getting no real answers.Was told at one point we could use a local repair man and the Extended Protection Plan that we purchased would cover the cost only to be told by someone else that it would NOT and if we chose that route it would void the EPP all together. Could had it fixed in 2 days as opposed to 12 weeks. The whole reason I am writing this review today is because after going through all of this our freezer isn’t defrosting correctly and therefore the ice maker isn’t working, the food in the freezer is barely frozen. The temp is set on minus 4 but the thermometer has placed on the inside barely reads 32 degrees. Here we go again!!!! So disheartening to spend so much money that you work so hard for on a product and to be so disappointed by it and the customer service that you have to deal with. LG 26.1 cu ft Side by Side Refrigerator with ice maker and Door within Door Black Stainless Steel Item # 708951 Model # LSXS 26386D.

I purchased an LG dryer in March 2015 due to the great ratings and owning a lot of LG products. Within a year I started having trouble with my dryer: no heat. I called several times and customer service said it wasnt their unit. They said it was my venting system or electrical. Had someone come out. Nothing wrong with electrical. Tore dryer apart. No lint nothing plugged from lint basket to outside vent. Finally after 5 months they honored their warranty. Took repair company 3 weeks to fix the dryer. Heater and sensor replaced. Not even 6 loads later same issue. So I called corporate office where I was told they were not going to fix my dryer nor were they replacing it. I am not a happy customer. Save your money and purchase a kenmore. I WILL NEVER own another LG product again. They cant stand behind their products. I gave them a 1 star rating because you cannot give them a -5 star rating.

My refrigerator was purchased in August 2017. Now 13 months later this 1200$ item died between 5:30 in the evening and 8 pm. It was dead. I have called LG every day since and get sent from one person to another. They did not even have a tech in my area, small-town in AZ. Finally got one out a week later. The main board went out. 400$ plus for the part, 4 to 6 weeks to get one. By the time Im am done, if ever it will cost almost as much as mine did new for the repair. Stay away from LG!!!

LG Front Load Washer & Dryer - Bought new several years ago. Worst product, bad design, many problems, and bad smell despite frequent cleaning of the bottom trap hose and screw on filter thing (and despite sanitize/tub clean over and over). It never rinses clothing or even washes it satisfactorily. Not energy efficient because it takes 4 rinses to get soap and stinky sour odor out of clothing. It never smells or feels clean anyway. Spent a thousand dollars to have it fixed when it wouldnt turn around. The smell is bad. Lots of other bad design issues besides the biggest problem. It doesnt clean the clothing!! LG makes REALLY BAD QUALITY PRODUCTS. The gas range is awful and so is the gas dryer and the microwave. It is blue inside, which is the only good thing about it. NEVER BUY LG ANYTHING. Maytag Neptune are great. I had them before the LG and were amazing. LG SUCKS.

Have had a noise problem few months into purchase. 2 years and 5 service/repair calls noise continues on and off. Request for replacement has been denied. Back to drawing board LG. Your refrigerators suck and from many many reviews Ive read (after purchase). You could care less. Stop contributing to the worlds landfills by continuing to produce your junk!

Microwave LMV168SW, SB or ST this morning gone. Hardly used. We bought Smart TV, range top line, dryer, Refrigerator top line, (super bad), washer bleach didnt work with white but damage light colors, 3 X new washer. Now the Micro. Not help. BESTBUY.

A few months ago I purchased an LG dryer model DLE1101W with automatic sensors. However, every time I start a sensing cycle it stops after few minutes. I use mainly small loads. When I called the company they said it is because in small loads the sensor is not being able to detect and therefore shuts down the cycle. When I purchased the unit nowhere did it say that the sensing happens only when using big loads or else I would not have paid more for unit with sensing capability.

I purchased a smooth top of range with the blue oven with easy clean. Ive never been happy with easy clean. It doesnt work at all. The oven still has to be scrubbed. And now after only a year and a half, the oven is not working correctly. And of course, its out of warranty. Smelled like burning wires when I turned it on. It does heat up but it takes over 40 minutes to reach 400 degrees. And Im sure itll be several hundred to fix.

On October 26th the oven of my LG range exploded. On Monday October 27 my husband call the office where we have the extended warranty from. They told us the technician would call us the next day. He did and came out and told us the range would have to be replace. He would hand in his report that day and we should hear something from the warranty office within 5 days. My husband has called the warranty office twice a week for the last 5 weeks, and still nothing as to when or if we will get a replacement range. Christmas is 3 weeks away and I have not been able to do any baking or anything. As for Christmas dinner, it appears we will be having bologna sandwiches instead of Turkey. I am so disgusted and upset. The store my husband bought the range from is The Brick in Kitchener Ontario, and they say they cant do anything until they hear from LG.. I think it is totally deplorable how an appliance company can get away with this crap. Yet Oprah thinks their appliances are so great. I have news for her. They arent.

LG20770ST french door 19.7 30 refrigerator - Less than 2 years old, a flimsy 1.5 inch spring on left door flap broke. Fortunately bought 5-year ext. warr. at R.C. Willey. Submitted claim on Willey site on 7/21/14, but had to call after 1 week. Service co. had 3 parts on backorder from LG with no ETA. (3 parts for a tiny spring? I sent them pics with claim). After 2 wks called Willey ext warr dept. They are very nice and helpful. They contacted LG, found the part irreplaceable (DO NOT BUY THIS FRIDGE) and Willey is replacing the refrigerator with the same model. This is the only one I found that fits in my tiny area. I have to buy a new warranty ($129 for 5 years), but worth it as the replacement may have the same problem and I may find myself in the same situation a couple years from now. Another problem with this fridge is there is no sensor on the ice maker for when the freezer drawer is open, and if you have bad timing the ice maker releases the ice even though the drawer is pulled out. Results are you are digging the ice from below the drawer. Who designed this thing? Long story short, save yourself a lot of trouble and buy a different brand.

LG has horrible customer service. My 5 year-old refrigerator cannot be repaired because of the way it was built. They charged me $133 to have a tech come and tell me I’m out of luck. Can’t get the correct person on the phone to speak with. They just keep passing you off to incorrect departments. Buy anything other than an LG if you’re able!

I bought a top loading LG washer and dryer in May 2013 washing machine model WT1101CW. In September of 2014 the washing machine wouldnt drain the water halfway through a cycle. Called LG and was told that it was out our warranty and there was nothing they could do. I said it was 3 months out of warranty and told the lady overseas to give me a supervisor. The supervisor extended my warranty after scanning my receipts to him, now this is where the problems start.The part ordered was the drain motor, it took 2 weeks to get after calling trying to get information about the part. The part came in, the service company installed it and it did not fix the problem so a drain pump was ordered. The drain pump took another 2 weeks to get in and was installed and it still did not fix the problem. The service company has now ordered a control panel and has requested that LG overnight the part but they will not do that. I called LG customer service again, talked to another lady from overseas and was told they do not overnight parts. I asked to speak to a supervisor and told her I had been without a washing machine for going on 6 weeks now and needed this part overnighted. She stated that they do. It overnight parts and it would be 3 to 5 business days which means another 1 to 2 weeks to get the part and have it installed. I asked to speak to her supervisor and was told they are all supervisors in that department and her direct superior does not take phone calls. I do not believe that the control panel will fix the problem and that the washer is completely fried. I am still waiting for the outcome of my washing machine debacle but have no hope that it will be fixed and work properly. The customer service given by LG is the worst that I have ever dealt with and will NEVER buy another LG product and will share my story with anyone who will listen.

LG rocks! My first front loader - it took me awhile to manage the wet clothes at the end of the cycle! Otherwise, front loaders are the WAY to go!!! I replaced my Maytag Neptune with an LG and am looking forward to replacing the Maytag dryer as well. I am happy to pay more for a problem-free product. The LG washer has been a dream! I bought it after my Neptune ran amok and held my wet clothes hostage for hours, even after unplugging it! Quality construction is worth every penny! I love my LG! It has Direct Drive Inverter (10 year warranty!!!) and the steam option. It has an optional platform for both the washer and dryer, which I highly recommend (if you value your buck). The washer is extremely user friendly, even for those of us who are technologically challenged. But, if you ever do need to troubleshoot a problem, the washer can talk directly to LG via your smartphone. :)

I recently bought an LG washer and dryer. The washer does not fill with enough water, leaving my clothes in a tangled wad. Takes an hour to wash a simple load. The dryer refuses to dry the clothes. Seems the sensor knows when your clothes should be dry and shuts off. Trying drying a bathroom rug. Takes three or more tries. I long for my old washer which I gave away in working order. LGs are junk... save your money!!!

I purchased an LG refrigerator on 5/19/13, model # LFX3194ST, and purchased the 4-year warranty. On 8/14/15 the freezer and then the fridge began to thaw and re-freeze. I called the warranty service and had an appointment scheduled for 8/18/15 between 8-12. The repair technician showed up at 1:30, and after doing diagnostics, said I needed a new compressor (on a refrigerator 2 years old). He ordered the compressor and said it would be delivered on 8/19/15 (and I am sure it is likely a refurbished compressor), and it did arrive, and is still sitting on a bench where I left it in boxes.The technician, Hugo **, then scheduled a 12-4 appointment to replace the compressor on 8/20/15. On 8/20/15, Hugo called at 3:30, and said he had an emergency and needed to reschedule. He rescheduled with me to arrive between 11-12 on 8/21/15. At 2:00 pm on 8/21/15, I called him, and he said he would be over in about one hour. I called him again at 3:15 pm, and he again said it would be about an hour. I had an emergency of my own arise, and called to see where he was at around 4:15 pm, and he said he could be by in 15-20 minutes. I asked if he could wait and come at 5:00. He agreed, but said the visit would take 2-3 hours, which I find to be a long estimate of time when the part is already available. He was angling to reschedule, so I asked when he could. He said he could be over the next morning at 9:00 am, so I decided to allow the reschedule. He never showed or called.I called the warranty department through Lowes to complain. I was told I needed to deal with this technician and take a slot on Monday from 8-12, or I could start over with a new company. They also said the company that was supposed to come has one technician, Hugo, and that he does not work on the weekend, so the warranty rep said, he lied. The next appointment for another company (only other company offered) was 8/28/15. If I started with a new company, the compressor at my home could not be used. So my choice is to take the appointment (like I really believe he will show) or start over. I did work out that I could call another company, but I would also need to start over and bill Lowes. I was also told I could get a rental refrigerator and bill Lowes. Highly doubt I would ever see the $, and the hassle factor would be very high. They have you coming and going.I will NEVER buy anything LG again, and will likely never shop at Lowes again. This warranty is sold by Lowes and they should be bending over backwards at this point due to their poor choice of vendors. No bending noted, so no future business from me. Steer clear of LG and Lowes as far as I am concerned. I included the warranty program # below.

My husband and I were recently upgrading our stainless steel appliances. Keep in mind I loved my old ones but my daughter was getting a new house so we thought we would give her ours and get we! I did some research and found the items I wanted at Lowes! I had them delivered and loved the way they looked! After my first load of dishes I was wanting my old appliances back. I called lowes and they told me oh they would never recommend an LG Dishwasher! Not only is the dishwasher horrible it does not get the dishes clean and leaves water and spots on everything but the stainless steel always looks horrible! Ive had stainless before but for some reason this brand is horrible! I am now noticing small dings in the appliances. It is just my husband and I were very careful so the durability of these appliances is horrible.

I chose LG because of the price and because it was a brand that I knew so thought I wouldnt be disappointed and they were offering delivery which was a plus. The room it provided I could fit a lot of stuff in there and the freezer was also very roomy which is rare unless its the fridge area is smaller which we buy more freezer food the fridge so it was a good thing. But the refrigerator opened a weird way to where it blocked a entry way and didnt fit into the spot originally provided because it was too tall but late at night it would make this noise which was weird. I feel it should have been quieter.

I just saw a lot of my relatives and friends own an LG refrigerator so I decided I might as well get one too. Its more because its popular and my local store had one on sale that I found very appealing. I really enjoy how slick and modern the design appears. Modern design is what I can really appreciate especially since it saves energy. But I realized that it comes with a lot of technology features that I really enjoy and find tremendously helpful. Honestly there is nothing I donit like about this refrigerator, very cool and very efficient at what it does, its technology is top-notch with a touch screen and the ability to save power, theres no reason not to love it.

My LG is a built-in model; it's set into an island next to the sink. The whole island gets warm while it's running because the venting is inadequate, especially while drying. The choice of settings is really helpful.

I bought an LG Range model LRE3981ST from Home Depot in February 2011. On July 2011, I noticed rust spots on the front door of the range; I called service and booked a tech to come out. After waiting for an hour (and now late for work), the technician called me and said he did not have approval for the service call, and it will be a $75 charge. I was also asked why I didn’t read the service contract, so I told him not to bother to come out. I called the customer service and pulled it out of them that there is a service call fee of $75.00. I called Home Depot and explained the situation. They said they will give me the $75.00 fee back on my credit card, and to go ahead in booking an appointment. I tried today (August 10) to make an appointment. LG said to call back on August 15 since they will not show any available appointments until that date. I was also told that rust spots are not covered. Why did I pay for an extended warranty? I will now never buy another LG product again.

I had a Samsung refrigerator for about 4 years before it went bad and could not be repaired. I bought a LG and I am very pleased with it. I havent had any problem so far for three years. It runs smoothly and No ice problems. The filter is very easy to remove and replace. I would recommend the LG refrigerator.

We have both a front load washer and dryer (Model WM0642H). Ive been reading the letters being sent for over an hour. I wish I had known about this site before I purchased any LG anything! The pump went out on our washer last fall. At that time, it was under the extended warranty. The tech came out and diagnosed the problem and ordered the part. In the meantime, we were going to the laundromat, at a cost of about $60 each time. I called the repair company after a week. They were still waiting for approval from the pump/repair - another $60 trip to the laundromat. I called after another week - still waiting, another $60 out the door. Finally, I called HHGregg for help. They contacted LG and finally got the ball rolling. Now, about 6-7 months later, the pump is gone again. How much money and how many trips to the laundromat will it take this time? My husband says he will just fix it himself this time, but you can get no help from LG. They will not give a customer the schematic.After reading all these letters, and from our experiences, we will never give another dollar to LG. Their products are not cheap dollar wise, but certainly are cheaply made. We are looking at refrigerators and were considering an LG. That will not happen! I cant believe I fell for the hype. LG appliances are rated among the best. Makes you wonder just how they got those ratings. It does not appear they were from actual customers!

This dishwasher was the first LG appliance I ever purchased. I've had it for many years and it's still running great. It has wonderful features like "delicate" cycle (for China) and adjustable racks - both for height and for items you might have to put into them. Even the flatware basket is well designed.

Purchased a LG washing machine on Nov. 17, 2016. Broke on Dec. 2. Had the repair man from LG out to fix it. Lasted 2 1/2 loads. Broke again. LG customer service gave me the runaround, but finally got the repairman out again. Replaced 3 parts. Machine failed again after 1 1/2 loads. Contacted LG. Got the runaround again, could not get LGs own repair man to come look at it. Finally have a 3rd appt. for Dec. 12. Dont have ANY confidence in LGs repair staff. Hoping after 3 fails they will replace the unit. Communication between customer service and their repair staff is TERRIBLE! Would I buy another LG machine? Probably not. All the their customer service can manage to do promptly and correctly is say Im sorry for your inconvenience. Even then, Im pretty sure they dont mean it.

I bought this expensive refrigerator 4 years ago thinking that the more you spend the more reliable. However so untrue. Last year during thanksgiving It broke down. I bought an extra warranty but LG said the compressor was not warranted and I’d have to pay for it myself. I paid for it alright. Ever since the compressor went out I’ve had to pay for a repair man to come to fix it 4 times now. I came home yesterday and found water on the floor. For as much as I have paid on repairs I could have had a brand new refrigerator. So now I’m going to be wise and stay away from LG.

We purchased an LG front loading washer a couple of years ago. During that time, we had 4 major repairs: 2 under warranty and 1 under extended warranty. Last week (4th problem), a repairman recommended to not waste our money to fix the bearings because the next problem will be the control electrical panel - $200 parts, $75.00 labor and need to wait 2 weeks for the parts. We decided to cut our losses and buy new. Never would we ever buy an LG product again! We ended up buying a Speed Queen washer - no electronic circuit board, just plain dial type like the way they used to make it. The average lifespan of an LG washer is 5 years.

My LG refrigerator was purchased less than 5 years ago and it’s now non-operational. On 6/29/2013, everything was fine. About 12 noon, and returning from our weekly grocery shopping, we discovered that the lighting in the refrigerator was no longer working. We then noticed moisture all around the top of the doors and upon further checking, discovered the refrigerator was no longer working. It is over 80 humid degrees outside and a Saturday. It is our belief that the circuit board needs to be replaced. There were no signs whatsoever that something might be going wrong. It is my understanding that LG refrigerators should only be worked on by an LG trained repair person. We are not very happy.

Please don’t waste your $ on LG refrigerator. Our side by side model number LSXS26366 lasted almost 39 months before compressor died. Repair person said if fixed, would be a time bomb. Please run away.

My very expensive new lint trap will not sit flush. It has caused new and old clothes to be ruined. It also causes clothes and sheets to twist making them not dry properly. This is unacceptable. What do I do to remedy this? Is there a recall? Or can the dryer be returned or replaced?

Purchased LDF6920ST from Pacific Sales in 2011. Major leak and since dishwasher was moving from under cabinet, we called the installation company. The guys came out and replaced the water hose, and reinstalled the dishwasher. They turned the dishwasher back on and the water continued to leak from the bottom. Since they are installers, they checked the best they could for additional hose leaks but could find none. They recommended we get a new dishwasher! Shouldnt a $639 dishwasher last more than 4 years?! Im not happy.

5 years ago we bought 6 brand new LG appliances and since then we have had to replace 3 of them. Stove, Refrigerator and Microwave. Two others ones have been repaired twice each. The microwave control panel has had to be replace 3 times in which LG covered the part but we had to pay labour. The first time that was almost 200 dollars and the second time it was 150. The last time it broke we said screw it and took it to the country and used it as target practice. We did phone LG and said pay for the part and labour and they said NO as it was out of warranty. I said this is the 3rd time the same part has stopped working and was told too bad so sad. Dont buy LG appliances. Even if they came into my house and said here is brand new appliances and a million dollars I would tell them to get the F out of my house. Not worth the trouble.

I heard that LG refrigerators were okay, but since buying my own LG I heard the opposite. I’ve been fighting with LG since February the 28th to make my fridge stop making noise. It sounded like it was rattling. It was very loud. Also, the wait times to get through to LG sometimes are ridiculous. But their customer service people are good. They’ve had four different people come out, and the latest one was yesterday. My fridge is temporarily fixed, but yesterday the guy said, “Oh, yeah, the problem is you need a new compressor.” And three other people before him never figured that one out. The guy who came yesterday adjusted the feet on the fridge and said, “If this doesn’t fix it, we’ll put a new compressor.” But so far, it’s okay. I’m gonna give it a couple of weeks.

My washer quit before completing its cycle. When I opened it to unload my laundry, it was still full of water. I closed the door and pressed the rinse/spin button. But it stopped again before completion, and the same thing again. This time I couldnt even open the door. Nothing seemed to work. Finally, after pushing buttons, it went completely through the rinse/spin cycle. I dont want to call La Mesa Appliance who is a factory approved service for LG, because I called them some months ago when the softener cup held water after the washer had completed its cycle. The repairman said this was normal, but it hadnt done this before, so I dont believe that. Meanwhile, I pull the drawer out and empty it after each wash. Im unsure whom to call for repairs.

This microwave has a 10 year warranty on the inverter. I’ve had this microwave for less than two years and the inverter has stopped working. I contacted LG and was given three LG approved companies to contact for the warranty work. Each company told me the labor cost would be more than the microwave was worth. I contacted LG again and was told there was nothing they could do, and I should buy a new microwave at my own cost. I purchased this microwave because of the advertised warranty. Given that labor costs likely always exceed the purchase price of the microwave, this warranty is designed to be unusable. What a scam.

Worst Customer Service ever experienced. DO NOT BUY AN LG PRODUCT. Going on 4 months to get our new refrigerator repaired and still nothing.

I bought a LG French door refrigerator (Model: LFX28978ST/00) on 8/27/10 from Home Depot. It retailed for $2399. LG only gives a 1 years parts and labor on most of the unit. I purchased an extended warranty from Home Depot. In less than 2 years, the icemaker in the door when out. The extended warranty replaced, no charge. I have now had the unit 7 years and 4 months and the cooling system is going bad. Only the compressor is under warranty (10 year). To fix, Im looking at over $1000 and $700 of that is just labor. This was my first LG product and it WILL BE MY LAST. Never again!

This refrigerator is horrible! It almost burnt my house down! I smelled a horrible smell and realized the lights in my refrigerator had melted the housing it was in on my refrigerator. It was falling off the top, the plastic all around it was melted and when I wrapped a light bulb with a towel, it still almost burnt my hand. All my food was spoiled. The food was hot, melted and spoiled. Im so glad I got this before a full blown fire started before going to bed tonight. After googling the problem, I see this has been a problem for years with lawsuits (successful lawsuits dating back to 2010) and still 4 years later this is still happening. LG needs to have better quality control. Do not buy LG!!

Bought a LG top load washer in 2013 and I hate it. Its a constant battle with the machine flashing messages and being unbalanced and constantly refilling with water and not wanting to spin. Totally wastes tons of water which we have to pay for living with a cistern and ironically I bought it because it was supposed to use less water, what a joke. I have never had to stand and watch a washing machine until I bought this evil machine. Oh why do I have to watch it so it doesnt waste all our water when it starts flashing the unbalanced code so then I have to stop it and try to move the wet clothes around so the stupid thing will continue on. I wouldnt wish this machine on anyone even if they were my enemy, its horrible. Im going back to a top loading Kenmore with a normal agitator that actually cleans the clothes. The only positive is that I bought the LG dryer at the same time and Ive actually had no problems with that.

We bought LG True balance WT4801CW washing machine and matching dryer. $1600.00, on sale on Black Friday 2011, at Home Depot for the set. I hate it. The water doesnt even cover the clothes. I thought something might be wrong with it so I looked in the book and it says it does not fill to cover the clothes, STUPID. I knew it really sucked when I put in a sheet that my grandbaby had touched with powdered sugar on his hands. I even put the washer on extra rinse. I pulled out the sheets and the powdered sugar was still there and DRY. Now the cold water is leaking into the tub even when the washer is off. We have to turn off the cold water completely in between loads. If you forget to remove your clothes as soon as the cycle finishes it will fill with cold water so you have to rewash or at least rinse and spin as there is no spin only option to remove the water. I called LG, they gave me a number to the service repair. I called them, they dont have a repair center. You have to pay them $75.00 to come to your house then they start the billing. I will purchase another washer as I am not putting in any more money into this piece of junk. We own lots of other LG products including cell phones and love them but LG needs to stay away from large appliances as we can all see they SUCK.

I have an LG F1443WD and after two and a half months of use, appeared at the end of the wash, one of tattered cuffs/cut. Someone else had knowledge of the same situation? If yes, what was the official response that LG presented? Damaged clothing as shown in photo.

I purchased an LG electric range in 2008 model LRE30451SW/SB/ST. Towards the end of the first year I noticed at times that things on the touchpad didnt work. As time went on, this happened more often. I went to the appliance store and was told more information was needed. Several months passed before it goofed up again. I reported it. He called to LG but was frustrated with their response.The stove then worked again for several months when the problems slowly became worse. Sometimes turning off the breaker at the circuit panel would correct the problem. It finally arrived at the point where nothing worked on the stove. I called the company myself and was given the run-around.Of course, everything was my fault. Dont buy an LG appliance. They dont care about the customer.

Been without a refrigerator for 2 months and LG doesn’t care. Shipping the parts takes forever and they don’t care about their customers. I called them many times. Living in AZ without a refrigerator is non human. Why do they charge so much and then not care. So sad. Will never buy LG products again.

I have had the LG Direct Drive smart drum for several months and on almost every wash cycle I have to rebalance the clothes inside. I am just trying to warn other consumers about the frustration I am going through. To be fair I have not contacted the company yet. We did call Sears and they said we would have to pay of a service call. So I am going to contact LG after I can get all my paperwork together - stay tuned.

We purchased all new LG appliances for our home. The dishwasher stopped working after 7 months. We called their support number and the people there do not know what they are doing. We have waited 2 weeks and no one has called, so I called them again. They still have not found a service company that will respond to our service call. They will not escalate the issue or give out phone numbers to reach someone higher up. I will not buy another LG product again and do not recommend purchasing one.

I bought a very expensive double LG oven. I noticed a few months ago that the enamel was coming off inside the oven. I went and talked to the retailer who sold it to me and they told me I had to contact LG which I did. I sent pictures and never heard back from them. So I contacted them again and was told I had to pay someone to come look at the defective oven. Enamel peeling off the inside of an oven should never happen. This is defective not a problem with a part. I will also say that in the last 4 years I have purchased from LG a double oven, Very expensive refrigerator, microwave oven. Front loading washer & dryer and 2 Smart TVs. Their customer service is so unprofessional and never tried to help me. They have definitely lost this LG customer! I own a business and have been in business for 19 years I would never treat a good customer like I have been treated. Goodbye LG.

Both washer and dryer match. I have the clear top to look down into the top loading washer. It does an excellent wash job, handles large loads with ease, and has more than enough cycle options. Its energy efficient by using only the necessary amount of water. Cant believe I waited this long to buy a new model.

Purchased this microwave February 2015. Have had several electrical problems. Circuit board shorted out, micron blew out, the sliding door for the exhaust fan broke and had to be repaired. It takes forever to receive replacement parts. Will never buy another LG microwave.

LFC22760SW - My husband and I purchased a bottom freezer Refrigerator 2007 with a 5 year warranty. A month ago the lights stayed on in the refrigerator and we only noticed it when returning from shopping. There was a smell of burnt plastic in the kitchen. When opening the fridge we noticed that the lights stayed on. My husband immediately removed them and I called LG. They sent over a repair man which told me that the part would probably take two weeks and if longer LG would replace the fridge or pro-rate it. LG has had problems with this model of fridge and never sent us a recall letter during my 5 years of warranty. Now because it is 7 years they want to pro-rate it and take back the old fridge. They also told me that the part was no longer available. This is really unacceptable as a new fridge would cost $2000.00 plus tax, I paid $2000.00 plus tax plus 5 year warranty and they would give me $675.00. If you calculate it would have cost me $4000.00 over 7 years. It is quite unacceptable and I do not believe that I will be buying another LG in the near future.

The Lint Catcher has a chipped end piece on one side and the casing that holds it is chipped as well. The clothes get caught on both of the chipped pieces and stretch, tear and break off depending on what the clothing item is.

In September 2011, we purchased an LG gas range. Within a month, we requested a service call because two of the top burners did not operate correctly. Five months since purchase, we now have total failure of the oven (doesnt come on at all) and when it did previously work, the convention option for the oven worked erratic. I still have trouble with two top burners. The grill does not get hot enough to cook a pancake. The largest burner goes out of control with huge flames (scary)! Service person was out two weeks ago and we were informed that replacement parts were not presently available and we will be contacted later. I called again to launch a complaint. I was then told we would receive a call back later that day to report the status of our claim. No call was received.I am a caregiver to an Alzheimer patient who also is diabetic. I have special foods to prepare on this new, pretty stove that doesnt work well enough to prepare a decent meal. I am severely limited in my ability to provide nutritional care for my family member. And, yes, Im angry about the situation. My range cost $1,232 and for that expense I get a bag of trouble and face a company that will not yet (after five months) stand behind the unit to properly repair or replace it.

We purchased all new appliances including a stainless LG Refrigerator (LSC22991ST/001) from Home Depot. The first year of use had a problem with the inside of the full back panel of the refrigerator being packed with ice behind the panel even though there was no error message on the display, thus not allowing water to flow with the defrost problems. Repair service was performed. A year later, the same thing happened with ice packed and bulging inward behind the back panel of the refrigerator with an error message dh f. LG basically said too bad, no warranty, none of the problem was covered by them.The repairman was called locally, who had done the first repair; however, he was no longer on LGs service list for the area because he refused to work with them due to low pay, problems with getting parts, etc. On April 16, 2018 he ordered the parts for the error message from LG. Meanwhile, we were out-of-town and came back to a refrigerator of food that had thawed and needed to be thrown out -- hundreds of dollars. The parts that had been ordered on April 16, 2018 came in a full 7 weeks later (almost 8) and were replaced on June 5, 2018. LG refuses to take any responsibility for this problem. Their attitude is terrible when it comes to customer service. The refrigerator that cost more than $2400 on sale has only been used 2 years and has had the two same problems. It is terrible that LG knows these problems will come up due to poor manufacturing and if the consumer doesnt buy the extended warranty it is obvious that they know they will make their money by charging for parts. The repairman indicated that there are lots of other customers with the same problems -- he repairs them and knows! Sick! Very upset, and there doesnt appear to be any concern from LG.

First one failed in 10 months. Customer service was a nightmare. They finally agreed that it was a defective product, but would not return my money. I had to take another fridge from them. UGH.

I purchased it (Model # WM2487H*M) 4 1/2 years ago. Mold, mildew, black gunk abound. Rim harbors dirty water, grime, and bacteria. This is definitely not what I expected from this over-hyped machine. Advertising wizards had me fooled. If there is a class action suit, recall or refund offered, count me in. I’m not looking for big bucks. I just want a reliable, sanitary clean washer.

I bought a Kenmore Elite Refrigerator (LG compressor) in November 2015. It had a ten year warranty on the compressor. In November of this year (2019), the refrigerator stopped cooling suddenly. I lost over $200 in frozen/refrigerated items. It cost me $99 to just have a repairman show up and then another $260 to have diagnostics run to determine the failure mode. It was a bad compressor. Took another week to get parts (although repairman had a truck full of new compressors since he replaces over 30 a month) and then another couple days to get the repairman back out to fix. Total bill to have fixed was over $500. Repairman told me he has had three newly replaced compressors fail within 48 hours just this month. LG has a known design defect in the compressor system that they refuse to acknowledge or fix and continues to sell this faulty product. Do not buy an LG refrigerator.