We purchased a model WM3270CW Front Loader washer from Best Buy on 06/25/18. This machine was only used very carefully in our home. After washing a small load of pillow cases and face cloths I removed them and dried them in the dryer. About two hours later, on 8/30/19, we were sitting in another room of our condo and heard a loud crash. I walked around trying to find the location of the noise. It had come from the washer. The glass on the door had imploded into the machine tub. The door was ajar for air circulation so some of the shards also were on the floor of the laundry room. About an hour later there was another loud sound. This time the outer edges of the part of the door that had landed into the tub exploded off.After various calls to LG and lots of conversations to try to get rid of me, I was told that they were referring this problem to their safety department. They kept promising return calls within 24 to 48 hours but they never came. I finally was given a case number and was connected to their Escalation Team Department. This last conversation resulted in a visit from a technician from A&E Factory services on Sept. 10. He informed us that there is no record at LG of a door ever imploding. He said that LG believes we hit the door or caused the problem ourselves. We did not hit the door. No one in our home hit the door and there is no way that we caused the problem. We did not cause the glass to implode!We are fortunate that there was no one in the room to be injured by the flying glass when the door imploded. I believe this machine needs to be recalled. There is a serious safety issue here that LG is not willing to recognize. Thank you for reading this. As you can see I am very upset. LG is really just trying to get rid of me and my complaint. They said this has never happened before. Now my online research has proved that this has happened to other people with LG machines. I am concerned about even using this model LG if it is ever repaired. We had a previous LG Front Loader for 8 years and had to replace it because of leaking and mold. I still have the dryer and bought this one so it would look almost the same as the dryer.We were told that the mold issue has been taken care of with the way to keep the door ajar. It is much newer and is obviously not as well built even though the other one had several bad issues such as mold and leaking. I would never buy another LG appliance. The company does not want to know that there is a fault with this current washer. Someone could have been seriously injured.

Bought a LG top load washer in 2013 and I hate it. Its a constant battle with the machine flashing messages and being unbalanced and constantly refilling with water and not wanting to spin. Totally wastes tons of water which we have to pay for living with a cistern and ironically I bought it because it was supposed to use less water, what a joke. I have never had to stand and watch a washing machine until I bought this evil machine. Oh why do I have to watch it so it doesnt waste all our water when it starts flashing the unbalanced code so then I have to stop it and try to move the wet clothes around so the stupid thing will continue on. I wouldnt wish this machine on anyone even if they were my enemy, its horrible. Im going back to a top loading Kenmore with a normal agitator that actually cleans the clothes. The only positive is that I bought the LG dryer at the same time and Ive actually had no problems with that.

I bought an LG 18 months ago when we moved to Dallas. Whatever I try adjusting the feet (no easy task, let me tell you), making sure the machine is stable by pushing the dryer up against it, wedging it against the sink, or adjusting and re-adjusting the load (because the machine stops and tells you to), it doesnt work. I had a Maytag for 13 years with not an ounce of bother, but this machine has been a headache. I usually have to wash the clothes twice because it doesnt spin well; not only due to the balance error message on the front panel, but also because it just doesnt spin fast or very hard the way the Maytag did. Sears have sent technicians out, time and again, but who wants to spend half the day waiting at home for a service call? Not me. Isnt that defeating the objective of a world that wants less time spent in the laundry room? Im going to suffer through the rest of its years and feeling annoyed at it. I will then replace it with my favorite: a Maytag. Sigh. Now, Im about to go reset it so that it will attempt a spin cycle with my quilt, but I know that bed cover will come out of the machine too wet for my liking, and Ill have to put it out in the sun for some time before I can even attempt to dry it. Dont buy LG.

I have had 2 service calls and still not fixed. The 1st service was replacing the sensor, 2nd was motherboard and next appt. will be all circuits/fuses on top of the washer which needs replaced from a continuous leak for long time that has caused rust and the serviceman was shocked when touched the unit. I have missed work for each visit, which thought would take care of the problem and be able to use the washer, month plus later.. Im still waiting for this unit to be fixed. LG is a name brand and it should be out of service this long without getting the washer replaced. I can understand if it were couple years old but this unit is barely over a year old. With all these problems this washer was a lemon from the get go and has never worked properly.When I purchased my first BRAND new washer, I did research and bought top of the line or so I thought I did. This has been huge disappointment and LG service center has been disappointment as well. This should have been replaced with a new one. As a single mother and live from pay to pay, this was a big purchase for me. I have 2 kids and laundry mat is the last place I wish to be spending my time and money considered my washer purchase was over 600 and only year old!!! Time and money and loss work time is VERY FRUSTRATING AND UPSETTING! I wish to buy the matching dryer but now Im considering different brand! LG make this right or I spread the word all over the internet media. VERY POOR RATING!!!UPDATE... 2 months later still broke. Will not replace or respond to my 20+ emails to resolutions@lge.com; lg.care@lge.com and website chat was absolutely worthless conversation and would not help me at all! Basically they are live chat with no phone or contact w/lg outside of chat room. So, not sure of their purpose??? ANYWAYS... LG does not care about the consumer. They will not reply! SMH!

LG Washer/Dryer unit. Noticed water on floor, thought it was the washer. Repairman identified water coming from dryer. He was not able to fix the problem. Might add, weve passed the one yr. warranty and didnt purchase an extended warranty thinking back over 50 yrs of never having to call a W/D repair person. After some personal research discovered the water drain was not connected to the proper reservoir. Never saw a drop of water in the prescribed reservoir which means it was never properly installed at the factory or whatever reason LG can figure who to blame. Theyve given me some repair phone #s. None service our area. Discovered that they have a very narrow presence for repair people. This is a BUYER BEWARE of LG. No service, poor and rude customer service and a phone number with a broken answering string. In the meantime, LG has a duty and a responsibility to mitigate all damages and the Consumer Affairs Division of the State of California needs to look into a company that sells their products without providing a reasonable method of getting repair service. Their star deserves a huge Zero. I bought both items at Home Depot and they could not give me a repair person for LG. Right now were stuck with having an expensive dryer that doesnt work. Carting a basket of wet laundry to dry outside is a huge inconvenience for an 80 yr. old.

Had been noticing small (and some large too) particles on my clothes. Blamed it on everything else except the washing machine. Read book and was instructed to clean tub with bleach or a tub clean. Cleaned it and the large particles became small particles. In the beginning I rewashed everything which didnt help. So now I have to shake the clothes outside, rinse and spin again, put in dryer and shake clothes outside or pick or roll off the particles. Have to be very careful when clothing is wet because the particle will smear and leave a mark on the clothes. Does not clean the clothes as well either. I called company and was given foreign representative who read from a script saying to set the washer on a certain number she gave me and put phone near the machine. She said it is okay and had no error codes. Spoke to another person who said to have someone come in to check it. When reading the website about this machine, it has the identical problem with many other consumers. One person described the problem as having a can of Pepsi explode in machine. Many have had techs come to fix with no such help to the problem, just a large bill to pay. This is sad. I have a top loader bought in 2015. The front loaders appear to also have a smell which I seemed to combat with the bleach and leaving the top open. It is indescribable and I do intend to write to the State Attorney General as this does not seem to be something that should happen with a brand new machine and the company takes no responsibility for the problem. Too many consumers have this problem. I could go on but I get extremely upset and my daughter bought in 2016 a front loader and Im sure it will happen to her. My husband researched on computer and we have to try to get more of these particles dissolved which we are going to try with vinegar. Bleach breaks up the sediment which you cannot see but the vinegar supposedly dissolves it. I am 69 years old and have never had such a problem with a washing machine. This is a disgrace!!!

I bought a new washer dryer set from Home Depot 70 days ago (a little over 2 months). The bulb in the dryer wasnt working, ignored it for a while then decided to call LG service to have it fixed. It was a buck but what the heck, its a new dryer everything should work right. LG says the bulb isnt covered by warranty and that I can purchase it from them. WHAT? A brand new Washer Dryer for $1800 has a $1 busted bulb which they claims isnt covered under warranty. I ask why not and the answer I get is that the bulb is a consumable. A consumable, like a detergent or lint paper?To get to this bulb I have to unhinge the door, unscrew the cover inside the dryer and then replace. I thought consumables are something you use all the time, not have to open a screw and unhinge stuff to get to. So essentially they expect bulbs (and I wonder what else? belts? heating element? motor?) to keep failing in their dryer and they get away by saying its a consumable. LG has the WORST customer service ever and NEVER believe their warranty. BTW it took me 8 tries to get someone to Review the case thats 2 hours of effort to get someone to review an active warranty. Would you ever want to spend $1800 and be told the warranty is useless?

We did our research years ago and was convinced that LG products were great. I dont care what the pros say on their website. I am here to tell you that I WILL NOT buy another LG product. The washer isnt so bad; only when it says the wash will take 56 minutes - it may be 90 minutes. The dryer is another story. If you are drying something with straps, forget it; it will be ruined. The straps get caught in the vent, twists them and snaps the straps off. Three of wifes items could not be repaired. Then it doesnt dry. When you hit normal (41 minutes and 1/3rd of the time when the vent doesnt twist the clothes), sometimes the clothes will dry and sometimes it wont. I have come to know that reviews may not be accurate. I have been offered money to write a positive review on a car that I test-drove so be wary of reviews by manufacturers.

We purchased a new LG refrigerator when we purchased our home in 2017. We had renovations going on and our right hand door was damaged/dented by a contractor. The contractor offered to replace the door so I contacted an LG recommend appliance parts and service place to replace the door. A week later they returned with a substitute that did not work so they said they would be back a couple of weeks when the correct door came in, that was October 2018 and I have been waiting ever since. All my phone calls to the appliance repair people end with them saying it still has not come in, it’s on backorder. At one point I called LG who confirmed the door is on backorder! Seriously it has been almost a year. Of course I had to pay the appliance repair person for the house call even though I told them the door needed to be replaced due to dents but they said that money would go towards the new door. At this point I am not sure I am going to get a new door. Had I realized we would receive such poor customer service I never would have gone with LG, we also purchased a 65” LG TV, and washer and dryer. I hope LG will help us with our dilemma.

Purchased an LG gas dryer about 3 years ago to upgrade and be more energy efficient. My old dryer was 15 years old but worked just fine. Two days ago the LG dryer started to make a loud thumping sound. Upon further investigating I found a crack in the drum. I called the LG people and they said the drum has a 1 year warranty. My 15 year old dryer never had a crack. So needless to say I am not too happy about spending more money to repair their poorly made product. The person that I spoke with on the phone said that this was the first complaint about a cracked dryer drum. I think I must have been his first call ever because I can find plenty of complaints on the internet about this issue.

LG front load washer (WM0642HW) - The washer vibrates horribly when in the spin cycles! Our whole house shakes! You can hear the vibration outside the home! The floor vibrates when washer is in spin cycle! We have bought several different kinds/brands of shock-absorbers and installed them under each leg of the washer. Still no help! This is obviously a manufacturing defect. We called LG and they sent a certified LG appliance repair man to our home. All he would tell us was: LG makes a great product and use less than half the recommended amount of detergent to control the ‘smell’.” This is my second contact to you. Do you have other complaints against LG for this same problem? LG should replace my unit. I am willing to trade down just to get rid of this vibration! I have matching dryer. Together, these appliances were $1900.00!

I purchased an LG computerized washer from Home Depot that has a big label that says 10 years, which is no guarantee of anything. The washer worked 3 years and the $450 power supply went out. No more computerized washers for me. They are pretty, but I will take the simple old models with knobs and mechanical parts without the fancy very expensive to repair computer parts from now on. My washer before it lasted over ten years. My expensive LG is in my shed. I cannot bear to put on the curb something I paid that much for. I now have a used washer that I paid $100 for the washer/dryer pair that work just fine. They are Roper models. I only recommend the LG gamble to people who have more money than they need and money to throw away.

My LG dryer will not spin, it just hums when start is pushed. It turns out that LG poorly designed the motor. The switch on the motor is not being made because some idiot put hard springs on soft aluminum and they wore through and fell off. The only thing can be done is replace the motor at a cost of $350. Also, the thing does not dry that well either when it is working. Dont by LG-- piece of junk.

I bought an LG electric dryer from HH Gregg in November 2013. A month after, one of the cycles stopped working. I called LG many times. They did send out 4 repair men from 2 different companies who replaced various parts, but the issue persists. After the last repair man came out and was unable to do anything, I called LG again hoping theyd replace the unit. They said the repair man determined my dryer was working to specifications and they couldnt do anything further for me. The guy was literally there for 5 minutes! Not sure how he could determine anything - if he stayed through the cycle, hed see my clothes were coming out soaking wet even though I select very dry every time.I wrote to LG Executive Service through their Facebook page and they would also do nothing for me. I called HH Gregg several times and theyve told me they filed a report with their vendor relations but thus far no one has called me back. Im so angry that I spent $900 on a dryer that does not work properly and am even angrier that an LG rep at one point told me to just use a different cycle! Will never buy LG again.

After owning and enjoying LG washers and dryers in the past of course when building my dream home in Ocala I requested this brand which was a big mistake. The literature advertises the dryer will dry a king comforter. Noting could be further from the truth. My first experience with model 4370 was trying to dry a queen comforter which it burned. The unit is less than two months of use and it does not dry completely the smallest of loads. The companion washer does not clean the clothes. This is a big disappointment and no wonder the company discontinued these models but what about the consumer left holding the bag.

November 2018 I purchased a LG large capacity washer and dryer. We have several LG appliances in our home so I thought it would be a really good appliance. This washing machine is one of my worst nightmares. Water doesnt cover clothes. I have to lug buckets of water, dump them in and it still doesnt cover clothes. I put in dirty smelling laundry and get dirty smelling laundry when its done. Change of season clothes that are packed away for the next season are the worst. I changed laundry detergent plus add crystals, all kinds of additives trying to get clean clothes. It doesnt even agitate strong enough to clean clothes. For an expensive investment, its awful. Id be better off going to a river and beating the clothes with a rock. The machine runs as its suppose to but it doesnt do the job. I have invested in a very expensive bucket and Im upset. I want a washing machine that does what it was advertised to do. Give me clean laundry.

We purchased brand new LG washer and dryer. After install on the very first wash cycle I heard an unusual sound only to find water pouring over our entire newly remodeled laundry room. The washer had a cracked hose in the internal compartment. We have spent many hours and many attempts to resolve this issue with LG. They have been very difficult to work with. Service people do not want to repair their machines so we are on week three with no ability to wash clothes after purchase of a new washer. LG has refused to replace the machine even though it was defective from the start. Save your time and especially money and DO NOT purchase from LG!!! I could not say it enough. They should not be in business as they do not know how to manage issues after purchase. Furthermore, they do not have a product worth purchasing.

Weve had this washer for about 2 years now and it is a terrible machine (the model is WM2050CW). When I wash shirts (4 or 5), I get soap stains on the shirts. The shirts have developed little pills (I do small loads at a time). If we dont keep the door open at all times we get a smell from the washer. It uses such little water I cant see how clothes could possibly be clean. We bought this at a Sears Outlet store. The washer and dryer were returned by a customer and we know now why. These were issues with the washer right from the start, but its just getting worse (and more and more frustrating). I wish wed bought a cheap top load washer. It takes forever to do a load of laundry and while it uses less water, it takes twice as much electricity. I thought it only fair to alert you to our dissatisfaction before we start to share with others. We had only heard good things about LG, but we will never buy another LG product, and we will urge anyone that will listen not to either.

Brought a LG dryer DLEX3370W on 04/22/2017. Worked fine until 08/21/2017, called Lowes since I also purchased the extended warranty, Lowes stated that it was still under manufacture warranty and my troubles began. LG did not send a repair guy until 9/11/2017, he diagnosed as needed the heating element. He ordered the part, came back out on 09/18/2017, replaced the entire heating unit (assemble, thermo and element). The tech called service since it didnt work. At first they went through the diagnosis system still not working, he had to call different times. At one point they said it was my electricity not working correctly lol.The house is only 8 years old but he tested it no problem there. 4th call to them he tested the something in the back. It started to work so thinking it was resolved the tech put all back together again and left. Washed some clothes and here we are again DRYER NOT HEATING, called LG back and they are telling me the tech has to come out again. SMH. Called Lowes. They are putting it on them, and LG simply just do not care that their product is crap, they have poor customer service, so here I sit with a 700 dryer that does not work waiting for the tech to come back out. LG never again will I purchase one of your products.

My experience with LG has not been great considering that it took a month to get my French-door refrigerator fixed this summer. I got this unit because I liked the design. Its compressor went out and I called the warranty company Asurion and they kept telling me that it had to be LG alone to fix it. It took two weeks to finally get somebody to get here. The first person who came out was here for four and a half hours and he did things incorrectly. The first compressor that they put in ended up being broken itself too. So then, they had to order a whole another compressor and dryer again. Then, even though it was delivered to my house within five days, it was two weeks before I got the second technician to come and fix what the first tech did. So, not very happy at all. The techs were friendly and courteous, though. Also, whenever I called LG a couple of weeks ago when the unit was acting up, they got on it very quickly and was able to call a different company to come and work on it. So, I was happy with that. Still, since the repair the refrigerator has been off and on. I have to keep hitting my breaker and resetting my refrigerator from time to time. The panel board will lock up for no reason at all. We dont know why it does that. Also, the ice maker will stop working for a couple of days at a time and it makes noises. Then it will fix itself and go back to working. I wont buy another one.

It is brand new so it works perfect. Loving it. This machine has all the bells, and this new technology is really awesome. I love the way I can dry using steam setting, or I can just dry towels. And sweaters are so easy to do with the rack, truly great machine. I also love the way it plays a tune when it is done with the load. Cute.

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean. This machine will not remove any stain at all, no matter how minor. It also takes over 60 minutes to wash one load and has increased the number of loads I do a week despite having a much larger capacity than my previous washer. Luckily, when we bought it at Best Buy, they provided a 30-day return policy. My new washer will arrive this weekend. Im back to a front load Frigidaire, which is what I had before. I never had a single complaint about that machine. It lasted 18 years and never had a single service call, cleaned every single thing we ever put in it, and was very inexpensive to operate as well as having a much more reasonable price than anything else we saw on the market.

I WILL NEVER BUY AN LG PRODUCT AGAIN! Bought the best energy saver machine LG had on the market. Bought the dryer to match. Has been horrible from day one! Leaking big problem. Sensors costing between $82-$100 EACH to replace. AND there are 5 to 6 per problem. LG could care less. How do these people remain in business??? Every repairman I called told me to throw it out in the trash before it drains you dry forgive the pun. LG SHAME ON YOU!

We too made the mistake of purchasing an LG front loading washer and dryer from Best Buy. After just 15 months, the circuit board on the dryer went out. The technician that came out told us it was probably because of the vibrations from the washer which the dryer was stacked on top of. The salesperson at Home Depot, who sold us the stacking package, never indicated that this could create a problem. Lucky for us that when I called LG, they agreed to extend our warranty enough to cover the bad circuit board. They would not refund the $85 I spent having a technician come to my house to diagnose the original problem. I have read a lot of complaints about LG washers and dryers and I cannot believe that no consumer groups or the consumer protection agency of our government have not jumped all over this. A dryer used under normal conditions should work for years without any of the types of major problems that are being noted all over the internet. I, for one, will never buy an appliance from Best Buy nor another LG appliance.

We bought an LG washer and dryer in March of 2014 from Lowes. Fortunate for us, we bought the extended warranty. In that time until now both machines have been serviced by at least 5 different visits. The washer is the main culprit. It will not complete an entire wash cycle without errors or not washing them at all. The technicians who come and repair them stated these machines are the worst to repair. They really could not find a certain problem but continue to throw parts at them.The dryer would not heat or dry clothes but seems to be doing better for now. The washer decided to give us a new code last night when it it began to quit yet again, OE. Reading online this is an error with pump malfunction, kinked drain tube or filter. Now after checking tube and drain, neither is clogged, but now the washer will not drain and has foul smelling water in it. At this point we are done with these machines.We are going to look for a new washer today, preferably with manual controls. We will keep the dryer until it breaks again, which is likely. These machines being a little over two years old should not be breaking down so often. I will not buy another, ever again, and warning others to do the same. The warranty is almost up and rather having to sit around all day on the appointment day waiting for a technician arrive, we will just take the loss and get another washer. Serial numbers 312PNYU60066 washer, 307KWFN7A275 dryer.

Well, Ive finally had it with this machine. We bought it & the matching electric dryer from former homeowners when we bought their house. Guess we should have done more research into the plethora of problems these sorry excuse for an appliance really have. These junkers wouldve been out on the road the second we moved in. First, within a month the dryer died. One morning I turned it on & it started smoking, so that was that. Out to the curb! Next, we had been using the LG steam washer for about 4 months & continually noticed water on the floor around it. Never really found where it was coming from other than a drip streak down the side around the detergent drawer where you add the soap/bleach. Another issue was the door lock kept malfunctioning & wouldnt let the load run unless you either slammed the door shut or put pressure on it with your knee when it was trying to lock. Then the thing would sound like a 747 taking off when it was in spin mode. It would shake violently & eventually wake up the baby with its deafening whir. Finally, it showed an error message saying the pump wasnt able to drain the tub because of a clog or something. So I got on my hands & knees to screw open the drain trap & 5 gallons of water came gushing out all over the floor. There is a small rubber hose down there also, but when I took out the plug on the end of it no water drained out. What gives LG? Do you need a wet/dry vac at the ready to do this procedure or a stack of towels so you dont trash the floor? Very poor design! And doing this did absolutely nothing. Same error code came up & the pump just sickly rumbled. So it is now out on the curb also awaiting a trip to the dump where it belongs. Please, everyone, do not buy these piece of refuse appliances from LG. You will only bring upon yourself great pain & grief. Time to break out the old GE top loader that I know works fine. Glad I held onto it for back up. DONT BUY LG!!!

We bought a set about a year ago the LG washer inverter direct drive/true balance anti-vibration system with steam technology and the LG sensor dry with steam technology. I thought it might be too technical but its easy to use and my water bill is 7 to 10 dollars a month cheaper and we use a 1/4 of the detergent that we did before. And the options are many and it plays a musical tune when its done not a buzz that scares you and it large enough to do anything. I got the extended warranty because of the electronic board. Only one problem was the washer is so deep my wife has to use grabbers to get the laundry out of the washer. I think this was money well spent on and I like that the door on the dryer can pull down or from the side, the washer has a glass top thats called diamond glass and a soap and softener dispenser. I did wish they had it in something more than white and Im still learning thing about it like I can connect it to my phone to let me know when its done but I really have to say thats pretty lazy. I hope this helps someone if theyre looking.

My second LG inherited through a relationship and just as bad as mine. These machines are very fussy about everything from water-pressure to drainage. They simply do not clean as well as anything I have owned before. Fluff and lint problems. Various random errors constantly occur and a wash can take hours and hours due to a well-documented LG bug (Google LG Washing Machine balance issues). Just downright bad product.

As youve all stated, this brand is junk. Not only has my 2006/07 model washer failed twice, it smells (even after clean and running tub clean often) and it leaves streaks on whites. After each white load, I inspect the garment before drying because if you do, it will be permanent. The dryer doesnt dry. You have to run at least the normal cycle and then follow-up with the speed dry cycle to finish it off. This isnt only me. I have 4 friends who have the LG combo (various models, years, configurations) and each has similar complaints. I will never buy anything from LG ever again. Nothing.

My parents LG dryer had a gas leak from the dryers faulty valve that almost killed my family. The house smelled of gas. This is very common with the LG dryers according the repairman. LG acknowledged that this has been an issue with many other models but not the DLG2302R, so they wont fix it.

Our LG dryer stopped working on March 8th 2017. As of today June 2nd 2017 the dryer still is not repaired. After many attempts and replacing all the internal parts it still does not function. The LG approved technician (Modern Appliance of Jackson WI) and LG will not resolve the issue. They stopped calling and returning calls.

The LG washer WT7100C leaves a soap residue, lint, hair etc. on all dark clothes washed. I use a timy amount of liquid soap, on third brand, re wash with no soap on speed cycle and may come out with clean clothes. I called the company and they sent a repairmen out who has seen the same problem before, replaced all boards, checked all fittings, etc. all to no difference in cleaning. The washer is 15 months old and I would throw it if I could lift it!!! Just purchased a Samsung for another house I own and have no problems with it. A pleasure to use.

LG Sensor Dry - The plastic frame on the lint screen never fit right, clothes get caught on it and spin around each other and stretch out of shape. I had to hang dry any tank tops and anything with spaghetti straps. I just dried a load of clothes and 3/4 of the load came out in one large twisted heap -- 3 pairs of dress pants, 6 shirts, two pairs of sweat pants which were worn once and one nightgown is totally stretched, ripped and ruined. If you are considering buying LG dont!!! We also own the partner front loading washing machine and it is ruining our water pipes. Weve lived in this house for 20 years and never had to get pressure relief valves before to stop the hammering in the pipes caused by this washing machine. Life may be great for this company, but they should change the name of this company to LS -- life sucks!!

Washing machine top load 5cub - Never seen such a terrible machine, better off dumping this and pulling the old one out of the dump, my clothes are not clean, it doesn’t get any dog hair or lint out of the clothes and have to wash 1-3 things at a time to get my nice clothes a little presentable. Remember this is the large capacity washing 3 things to become partially, not, clean!

When you dial the control to hot or very hot on the washing machine the net result is warm water or cold water. The washer instead of delivering hot water, mixes cold water with the hot water and you get warm or cold water in any cycle. I have had the technician out twice and he said he cant do anything to make it change no matter how many parts he changes. I have it on audio recording. He said LG will not exchange the machine and I have to live with the problem. I paid $1,100 for the washer and similar amount for the dryer. I ran the LG dryer yesterday with one queen size comforter and after redrying it four times it was partially damp.

I have been married for 40 years with four children and countless loads of laundry. Most of my washers and dryers have been maytag and lasted 10-15 years with few if any repairs. This LG top loader is the worst machine I have ever bought. I purposefully did not buy a front loader because of problems with odors I had heard about. Well I guess a top loader can Smell really bad too. I dont understand how in 2016 we dont know how to make a washer that drains properly. This is a lemon and I will be selling it soon and buying a good ol Maytag. I just lost a lot of money on this one. They should recall all their machines until they figure out and fix the problems.

I purchased the LG WT5101HW Wave Series ultra large capacity high efficiency top load washer with LED display, ColdWash technology, 1100 RPM, energy star compliant on January 1, 2011 after spending hours on Consumer Reports looking for the best machine. I purchased the machine from Appliance Connection and even though they encouraged me to purchase the extended warranty, I did not. I now have an EO error that will not go away. I checked on the LG website and the only remedy was to remove the hose and look for blockages and to check the filter. I did check the hose, there was no kinking and no blockage. There is no filter in the drain line, the only filters are in the hot and cold water supply lines which have nothing to do with water draining from the machine. The only way to get the machine to drain is to have the line lower than the tub, which is not feasible because I do not want the dirty water draining on the floor or for that matter, anywhere other than the drain line. When the error occurred, the machine had a load of towels and we had to wring the towels out and remove the water manually by dipping it out with a small bucket. This took a great deal of time and energy. The LG representative told me that I need a service call and the company that performs the maintenance is 1.5 hours from where I live and cannot respond until Friday between 8 and noon. This is very frustrating to have an issue that may or may not be corrected before the weekend because the technician may or may not have the parts. I also checked the company that is to respond to the service call and they have had several negative comments from former customers. I have now read the comments on this site and am apprehensive as to whether I will have a satisfactory outcome. I am also contacting Consumer Reports since I relied on their evaluation of this washer. I also purchased a dryer and I did get a 4-year extended warranty, which I will probably need. I had a Maytag washer that is now being used by my son and his college roommates. I may ask for it back!

I have had machine (WT1101CW) for 20 months and problems since beginning. Problem intermittent from beginning and I got mad but let it go. Called within year and they did something via phone at machine. Problems persisted and I called a number of times as I got angrier and they did nothing. Problem is constantly out of balance condition and clock and mechanism seems to keep repeating steps. It rinses and again and again and clock jumps all around. I finally put on special and set spin only to get water out but it goes from 13 minutes to eight and then back to ten minutes. I finally put clothes wet into dryer. Problem was intermittent initially but now seems to be problem every time. I cant stand with machine all day so generally takes today six hours to do one load wash. Out looking for a replacement machine and when purchase will put this on curb of my busy street with sign about its problems. Company recently said wont fix machine under warranty and I must pay. Ive already paid for their junky machine and wont give them any more money. Anyone who buys this companys washing machines has to be crazy in my opinion. I should have purchased a good Sears set originally.

We got the old LG models washer and dryer. Dryer didn’t last more than five years. Washer doesn’t do a great job. Has left brown marks on loads, the need to wash a washer is asinine. My mom’s 1980 top loader is still in operation and the clothes are cleaner and smell clean. Not sure what I’m smelling from my washer. New dryer that replaced it turns off before cycle is done.

I bought my LG Top Load Washer 5101 in March. Within a few days, I noticed scratches on the lid. I have no kids, no cats, nothing rough that I put on the lid. I called LG and they acted surprised that such a thing could happen. I asked for a new lid but they refused. So I returned the machine to Best Buy and got another one (I really liked how it cleaned). Its now August and even though Ive been super careful and have only put a plastic laundry basket on the lid, the strip closest to the glass has scratches all over it (and no, I dont have any mice).I was going to buy the matching dryer but now hesitate. I would love to be in contact with the woman who said her problems were cosmetic, too.

Bought a supposedly top of the line washer dryer LG Tromm set in 2006. Washer broke down, as it was out of warranty, paid for diagnostic repair from company referred by LG and was quoted more than $1000.00, so decided to buy a newer LG washer model only to find out that installers wont install as the newer models stacking kits will not match the older models. LG has a lot of discontinued products, one of them is this WM2277HS. Parts are not even available. So when one breaks down, it is not repairable, and instead of just replacing just one appliance, you have to buy both the washer and dryer even if the other one is not broken, as none of the current models will match with the older appliance, specially the stackable models. Customer service is very poor, no one seems to know anything. So I suppose, LG in a way make their products not last long enough and then will not have parts available, or repairs will cost more than a new machine.

I dont need to reiterate all the complaints on here again. Also purchased 2 years ago washer and dryer, now getting water hammer... Dryer not drying and so on.$2000.00 investment from P.C. Richards. We need a class action lawsuit against LG.

Ive posted on this site regarding my Maytag stackable washer and dryer. Now Im posting regarding my BRAND NEW LG stackable washer and dryer. After much researching online regarding stackable washers and dryers, I finally went with the LG brand. My Maytag washer went dysfunctional after 6 months. For the following 8 months, I had Maytag repair guys at my home, every two weeks, to fix the same exact problem. I had an error code that flashed on the machine. It was THE same code each and every time. Every part that was replaceable on the machine had been replaced, yet the problem continued. Maytag customer service is HORRIBLE.Now LG. The washer, when pumping water into the machine, caused a loud thumping in my walls. The vibration of the washer caused a rubbing and squelching noise from the dryer stacked on top. The company is well aware of the dryer problem and told me, There is nothing we can do about it. They are selling a machine they KNOW has a problem. The washer problem was an electrical problem, also not fixable. And when a certified LG technician comes to your home and tells you in all honesty that he has nothing good to say about his company, then THIS IS A MAJOR problem.The machines are 2 DAYS OLD AND DO NOT WORK. Customer service is HORRENDOUS. I literally spent an entire day talking with customer service. It was only when I was speaking with the 8TH representative that a repair appointment was finally made. One representative actually asked me this, Can you describe the noise? Can you better describe the noise? Can you give different words to describe the noise? Who knew there were so many ways to ask the same exact question repeatedly? I also had to repeat answers to other questions as well.Needless to say, the machines will be returned and I am on the hunt for a different brand. The problem is, when you go to research the variety of brands, all of them have complaints. And what I have noticed is that for the majority of brands, their machines become dysfunctional at the two year mark. This is pretty shabby, considering you are spending close to $1000 or more per machine. I just dont have thousands of dollars every year to spend on appliances because the companies out there, cant seem to make durable products anymore. My parents have Kenmore appliances. Theyve had the same appliances for YEARS and no problems. What happened to decent machines? And what the heck happened to great customer service?? If there was a 10 star option for the worst service and machines imaginable, I would choose that.

My husband and I buy a washer and dryer at Lowe’s store!! Two months to the day our washer stop working, we contacted Lowe’s and they told us that we need to contact LG because the 10 guarantee, well has been Almost a month since our washer died on us!! Customer services send a guy to check and fix it!!! But he found out the part wasn’t available anymore!! This happened on 12/19/19 and he send the information to LG on the same day!!! We call the repairmen. What was the next step, he told my husband to call LG because the LG have to replace the washer!! We’ve been calling every day since two weeks ago and still waiting for LG to fix our problem!! Please be aware if you’re planning to buy LG washer and dryer!! Work for month or two and the problems you are going to have are worse!!! Get another kind but not LG!!!!

Bought April 2013. Drying fault reported November 2013. Machine blew up/imploded February 2013. After 3 engineer visits that took 2 months to complete the machine was deemed repaired (engineer 1 guessed the fault wrong, engineer 2 guessed the fault right but instead of logging it he marked the job as complete, engineer 3 brought the right part and recommissioned the machine).Soon after during a fast spin cycle the machine exploded. By that I mean that it spun out of control at 1400 RPM, a bracket broke, the motor is broken, the drum is broken and in all I have a ruined appliance - what would have happened if my terrified wife had not been there to hit the power supply off (not to mention what could have happened to her)? The machine did not cut itself out. The 4th engineer found essential fixing screws were not where they should be ... did engineer 3 fail to correctly put the machine back together, or did LG supply a dangerously defective machine?I would be able to answer these questions if LG showed any interest at all in handling my complaints. After being escalated numerous times to supervisors we have never heard from a supervisor. We have never received an apology. We are forced to accept the same sub-contracted repair company to tinker with this appliance. I have told the supplier that I am not accepting anymore repairs and I am demanding a refund. This is spiraling into a court case.This machine cost 600. It is meant to be the best. Instead, it broke down within the first year and the after sales warranty service has been appalling. Their telephone number costs money to ring, it inevitably means a lengthy wait and discussion, the person at their end has no authority other than to follow a script, their supervisors make no attempt to communicate to us, their repair service is awful (4 engineers!!! and after the 3rd the machine exploded!).I rang their head office and the abrupt receptionist repeatedly told me to speak to customer service about my problem and that they do not give out names ... the senior managers are ring fenced in hiding from customers who are thoroughly fed up with their service. I tried publicly shaming them into giving me what they legal have to. Their Facebook team ignored me and their Twitter team gave me the link to their website. Seriously, this is a company that shows no interest in customer service. If they did, then I would not be in this situation.(And for info, the initial fault is a drying fault. The machine vents the steam during the drying cycle via the water waste pipe. Before it gets there it passes through an internal chamber and takes with it all the lint, hair and other debris collected in a drying cycle. However, that muck instead of being discharged settles on the inside of this chamber. It builds up and then blocks the chamber. This then means the machine can NOT remove the steam generated during a drying cycle so the clothes just become so hot that they will burn skin - proof being when my wife burnt herself on the machine. Now, being a simple customer I of course cant state the obvious that this is a fundamental design flaw. I have to PAY for a qualified engineer to inspect the machine and they have to write a report to state this. 1 - I have to PAY! 2 - What independent engineer is going to do that against a mega corporation?)I will never buy LG again and their level of customer service has pushed me to channel my anger into putting an objective and correct review of them on any review site I can find. Not to mention an exponential Facebook network. They just do not care.

I purchased the LG Smart Drum top-loading washing machine a few years ago. The clothes come out very wrinkled. I now put almost all my laundry in the dryer; it helps remove the severe wrinkling. I used to just hang clothes up after washing them. Now it takes more energy: my own, and the electricity. I just finished ironing a top which I have had for well over a decade, used to just remove it, nice and clean, from my beloved Kenmore front loader, and hang it up. This was the case with all my clothes. I purchased my machine at The Brick, had to leave the country for a few months, and when I returned it was too late to have the unit replaced. Cant really fault The Brick, but they should know these machines are not-so-great. I have read the other reviews on this site, and my experience is not as truly awful as many others. But I will stay well away from LG in the future, and do more homework before purchasing.

Do not waste your money on anything LG. Bought a refrigerator. Within 7 months it stopped working. Sent a tech out. Fixed the problem. Now the refrigerator again is down, 4 years old, compressor went. Lost everything in the refrigerator because no error codes came up on it. Had the compressor, filter dryer and evap. Of course LG knows theres problems with their refrigerators, it been a known problem, but you still have to pay for labor. Well lo and behold. All that replaced and the piece of junk still not working. Will not take a charge. Tech company called LG to deem it unrepairable, now they want them to fix the capillary tubes and replace them. Since they want that repaired, I asked if they were paying for the labor? Of course not. Look into it before purchase. Many Lawsuits over the same issue. Even if the repair is successful 3 months down the road youre fixing it again. Almost a month still no refrigerator and $400 worth of food in the garbage. The customer service reps know its an issue and agree youll be fixing it again and again but their PCP department for the techs still insist on having repair after repair done. Please do research on their products before you purchase. LG stand for Luxurious Garbage. Now Im just bringing them to small claims court. Oh forget any repair place coming to change out the capillary tubing. NO ONE WILL EVEN TOUCH IT. Thanks LG for the Luxurious Garbage you sell, stick with TVs.

I bought an LG washer and dryer based on consumer reports/reviews, but I was sorely disappointed. Number 1 problem: Any and all clothing regardless of age, material content, or color emerges from the wash cycle looking like **. I never ever have experienced such rapid and profound deterioration of clothing and linens! It is heartbreaking to see my familys entire wardrobe worn away to the point where I am embarrassed to dress my children. These were items which looked brand new with repeated washing in my old machine and brand new high quality clothing never worn by anyone yet ever! It has extreme wash wear even with minimal HE detergent in a medium size load with extra water and slow spin speed on delicate ones. In addition, when it arrived, it was poorly color matched so the two appliances looked awful side by side (one crisp white and one grayish white). For the first week of washing, the machine stank like chemicals and it transferred to the clothing/linens. I managed to clear that up with repeated scrubbing of the gasket and religious maintenance schedule of hot bleach washes, leaving the door and detergent drawer open at all times when not in use. It was way too much work and heartbreak, especially considering the positive recommendations it gets from consumer sites and the price to buy it!

December 2008 we bought the pair of LG front load washer/dryer model of washer WM1333HW at Corbeil Electro. Weve made several complaints to LG about the problems with both machines in summer 2013. They send the Oxebo service company to repair both. For the washer they had to come 3 times, drain was not fixed properly and machine was doing awful lots of noise. They did came to fix the drain (after it had ruined my wood floor, without no compensation) but they never fixed the noise, they said it was normal even though it wasnt doing so much noise before.During the autumn 2014, the noise was getting more and more intense and was literally eating and ripping the clothes (the babys clothes were disappearing or getting ripped and the leftovers were found through the drain at each wash). I then did another service call on February 24, 2015 to LG, they said I would have to pay a fix price for each problem (about 200$ per problem for the noise, the eating of clothes and the drain). I decide to do nothing thinking it was too expensive.In April 2015, now the washer is no longer working, pieces were coming out of the drain, I called LG service again, but this time they said they wouldnt repair the machine at a fixed price. I had to call Oxebo service company myself and pay for time and material. When I asked why they wouldnt do the repair because I called a month before, they said the rules have been changed for this machine. I asked what this meant and the lady answered that for this serial number they wouldnt do the repair... I then asked to speak with a manager and the lady said he would call back in 48 hours, but after 2 weeks he never did.My thinking is that they know the washer had a problem to begin with, the company that repaired it did not repaired properly and the machine is broken and no one at LG wants to take responsibility for it. I dont mind paying for the repair, but they should at least offer to repair it since they know it wasnt repair properly a year ago.

Horrendous Experience! On 7/13 I reported that twenty expensive Brooks Brothers non-iron shirts were destroyed due to the fault of the lint filter of this dryer. The shape of the filter was not manufactured properly and did not remain in place. As a result, pockets, sleeves, button holes and collars of twenty shirts in a load were ruined. I immediately contacted LG customer service and spoke to someone about this event. They offered to mail a new lint catch and then said that I would have to complete a full report of the incident. A follow up email arrived to me with a claim form that I submitted on 7/20.I completed the form in full and also took detailed photos of every shirt and the damage caused. I had heard nothing back at all for two months until on 9/3 when I began to submit daily written complaints via the LG website complaint portal. Finally on 10/5, another representative contacted me via e-mail and asked me to once again forward my claim for and all of the photos of the damage. After review, the representative said that the most they would offer was a reimbursement of $250.00. I sent examples of the current value from the Brooks Brothers website, segregated the shirts for physical inspection and was informed that I would need the original receipt for each one in order for the reimbursement to be reconsidered.A collection of twenty shirts bought over a series of time that were not defective prior to their placement in this dryer would have had no reason to have receipts available. I offered to have them viewed in person and made between 3-4 photos of each shirt as described, showing their tags and damage! Brooks Brothers shirts are quality and time tested to last because they are made properly; quite unlike this dryer! I have yet to get any response to my dissatisfaction for this companys resolution. I did, however, receive this e-mail from 12/21 that had the gall to offer me $500.00 for having completed this survey.My loss of value due to the shirt damage was in excess of $2800.00!! This company has a terrible amount of nerve and complete lack of concern for the customer experience as a whole. This dryer is an abomination and I am sorry that I ever decided to purchase it. Your company should be ashamed of itself for all of the aggravation that I have been put through for this incident...never mind the financial loss!

After 6 years of owning the dryer and doing no more than 4 loads a week - I live alone, I noticed a loud thumping coming from my LG dryer. It got progressively louder so I called a repair man. The drum was broken at the seam. It cost me $400 to replace the drum. $400! He said it was a fluke and that this didnt happen normally. But I just read online that others have had the very same problem. LG better pull it together. Now the dryer isnt drying the towels completely, I was researching the problem, could be my lint vent which is not a dryer issue but I came across these complaints and I was really ticked off. I feel burned. I paid top dollar for this dryer and I figured it was a top brand. Buyer beware is all I have to say.

My LG dryers drum broke after 5 years of use. The welded seam had broken causing the famous thump that LG is so well known for and wont support. I suggest none buy LG products so that they learn then customer support of bad practices in manufacturing is resolved and they service their customers complaints. Their customer support is full of words but will not resolve the claims against them. DO NOT BUY LG PRODUCTS.

I purchased the set of washer and dryer last year from Sears but I have been regret to change my old Whirlpool set that I had it over 15 years. I only decided to change them because of water consuming. Other than this both were working perfect. I have two football player teens at home and I have to do laundry almost every day but most of the time the clothes are coming out smelly and I have to rewash them and using more electricity and water. I wish I could have my old one again.

I bought the LG Model DLEX3370W in May 2019. Exactly 2 years later the dryer died. The circuit board died and it will not power on. I went to a local repair/refurbished shop and asked them if it was possible to repair the dryer. They told me it would cost the same amount to repair the dryer as replacing it. The dryer works very well when it has power but after about a year we noticed it would intermittently not power on. In most cases we would unplug it and plug it back in and it worked. This last time it is completely dead.

I have a LG Dryer DLGX5102U(V). I purchased this dryer from Home Depot about 2 years ago and also purchased the extended warranty. Good thing in the less than 6 months, the drum has to be replaced twice. Right now there is metal protruding from the drum and tearing up clothes. LG has tons of complaints for this problem and does not recall them. The drum is supposed to have a 10-year warranty but you would have to pay for labor. LG does not stand behind their products and I will never purchase any LG again.

Our dryer failed during a run, and would not power back on. I checked the circuit breaker and the plug, and unable to restart the unit, I placed a service request with LG. Over the past month I have experienced nothing but frustration and disappointment from LG customer service. I have been given inaccurate information, been repeatedly told to expect a call back or email about service status, but the only communication I have had with LG is when I have initiated contact. Please note that because I have two children, one of whom is still out of school because of the pandemic, the only times I can call when the 800 number is operating is on W and F when I am commuting to/from onsite days at my job. Below is a detailed timeline of my experience:Th 4/15. Dryer breaks during run. Test fuse, power line, reset per manufacturer’s instructions. Fr 4/16. Submit ticket through LG website describing problem. Sa 4/17. Receive email response from website instructing me to do the troubleshooting I had already completed prior to submitting ticket to website. Call LG 800 number to request repair. Told that I would hear back within 24-48h about getting an LG service technician. Tu 4/20. Call LG because I received no call back. Am informed that they could not find a local technician, and my request was being escalated to the regional services team. Fr 4/23. Call LG for a status update. Rep informs me that they have 5 business days to find local authorized technician, but that if they cannot within 5 days, I can get a replacement authorization. W 4/28. Call LG again, to request replacement authorization. Am told I need to wait an additional 48h for update.F 4/30. Call for status update. Rep tells me that information I received on 4/23 about replacement is incorrect, and that regional services is still looking for repair. Request transfer to executive services. Call gets cutoff partway through. Attempt to call back, but service line is closed for the day. Particularly disappointed that the executive services person I was speaking with did not call me back, because the first thing he asked for was my phone number, in case we got disconnected.W 5/5. Call LG; request immediate transfer to executive services. Rep curtly informs me that they have hundreds of thousands of technicians, just none in our area. Furthermore, that LG has 30 days from my initial call to locate repair services, so I am not yet entitled to a replacement dryer. However, she does provide me with contact info for an authorized service provider in American Canyon. I contact said service provider, Linet Electronics. Technician at Linet tells me that yes, they do service our model of dryer, and they do service our town (35 miles away), and yes he does have availability. He advises against booking him directly for warranty repairs, because then I will need to work request reimbursement from LG for the repair.W 5/12. Call LG; request they contract with Linet Electronics to service our dryer. I provide phone number, but the rep insists that I need to provide email and postal address, too. They should have this information, since I got the phone number from their authorized service system, which is infuriating. I call back once I have the email and post address. The new rep calls Linet, but Linet wants an extra $225 to do the service call, and so LG will not authorize service (this strikes me as absurd, since replacing the unit outright, or providing me a refund, will undoubtedly cost more than the service call with a surcharge). I am told that regional service has 2 chances to find someone in our area before we qualify for replacement, but apparently hasn’t done anything since my first escalation on 4/20 (15 business days ago). Rep promises that I will get a call back within 24-48h about warranty replacement. I tell him I am highly doubtful about that, since I have not received any updates, by phone or email, at any point so far. That my only contact with LG has been contact that I initiated. Th 5/13. Much to my surprise, Jacob, the rep I spoke with on 5/12, calls me back to let me know there has been no action on my replacement request yet. He promises to call me back in 24h. F 5/14. No call back from Jacob. Monday will be 30 days since my dryer broke. I will call LG and demand they send a replacement dryer, though I am not confident they will honor their warranty obligations at this point.

Ive had it one week. DO NOT LIKE. Ive used several times for one load (not large, not small, regular size load). Things are NOT clean at all. VERY DISAPPOINTED. Ive done everything right. The dryer I had went out. I bought a dryer and matching washing machine. The clothes smell bad, have lint on them before they get in the dryer, stains wont come out even with Clorox. I am going to call the store and the company Monday.

My 1st review 10/2020 was not acknowledged... My issues with LG was with my dryer shortly after I purchased my combo from Sears in 2004. Over the last year or so our washing machine has been leaking more and more. The mysterious thing is that it’s intermittently. Well, it finally decided to go all the way crazy & water was spewing from the bottom of the washing machine from somewhere. By the time we noticed it our washing area and hallway was completely flooded upstairs and water was leaking all through our house downstairs. It was horrible! I’m now stuck with a washer we don’t want anymore out of fear of flooding & knowledge the manufacturing company will be no help. After researching I see I’m not alone, but nothing has yet to be done by LG. Life’s not Good LG!

When my ancient Whirlpool washer finally died in the fall of 2012, we decided it was time for an upgrade. My partner found a good deal via a big-box retailer for an LG washer and dryer... good stuff, right? From day one, the dryer has been nothing but an albatross around our necks. Almost immediately it begin to fail after only a few uses. The rather abrupt LG technicians kept stating that our venting system was to blame. We cleaned it carefully and still had problems. Finally, an independent technician suggested we route the vent directly to the outside, which we did. Never mind the built-in vent system worked adequately with our old dryer... Well play the game. Finally, the dryer seemed to work well.Recently, my daughter was preparing to dry her clothes and noted that one of the electrical breakers had flipped due to the dryer activation. We re-flipped the breaker and the dryer was activated but did not dry. Nothing like a little midnight unloading of wet clothes and rigging a temporary clothesline, eh? Of course, we contacted LG and received the standard line Did you check your vent? We did receive a technician referral but of course no service call until Monday, so we experienced a pioneer lifestyle with our clothing needs for the weekend. No real problem, just a hassle.The friendly technician spent approximately five minutes finding the problem, a burned wiring harness. Yep, parts to be ordered and over $300.00 in repairs. The technician remarked that it is wise to stay away from LG, Samsung, and Kenmore appliances as they contain substandard parts. He didnt have to tell me twice. Ill fix this thing, of course. And then Ill go shopping for a good AMERICAN brand like I should have done in the first place. Moral of the story, STAY AWAY FROM LG!

The washer has a sour smell in it. The little song that plays when your wash doesnt work and the dryer cuts off a lot. Leaving my clothes wet. I have been unhappy with this set since they were purchased. They were more expensive and was certainly not worth it. I would never buy this product again.

Purchased a LG Washer and Dryer about a year ago. Would NEVER buy another one. If I could afford to buy a different washer I would get rid of this thing NOW!! Never gets my clothes clean. Most of my clothes have been ruined. Dryer takes HOURS to dry! Worse washer and dryer I have EVER had. And I am 69 years old!! So you can imagine how many Ive had. Wish I could get my money back from this one.

I purchased an LG double stacked washer/dryer at Home Depot on January 2010. The motor on the washer needs to be replaced at a cost of $500.00 for labor and parts. Why should I have to pay for a new motor on a 2-year-old washing machine. Someone please help.

I have all LG in my home, so I like the look but they have been giving lots of problems. My Big LG washer has now 4 service calls? Hummm. My dryer has had 1 so far (so good). Our new TV has 2 service calls the last one they had to take it and put in a whole new inside. My side by side refrigerator that was only 5 years old has died, force to buy a new one side french doors, one door the left side already is getting stuck? Have to make sure it is closed and yet I have no grand kids in our home that since we have none. So really is this bad luck or bad product? No lie if I had to do it all do over Kenmore. Can someone help me with this. And yes I did buy the EXTRA WARRANTY. So whats next?

1st I contacted LG and because my dryer was purchased in Nov 2014, it was out of warranty. I was provided a schismatic to properly identify the part I needed (A255 - see exploded view of page 49). I was also required to work with an authorized parts distributor near me (California). I initiated my order the 1st week of August and got 2 incorrect parts because LG Parts Department does not label their items correctly!! The authorized dealer was apologetic and I was given a full refund.So next I called LG directly and they too send me 2 different incorrect parts. After several weeks of calling and arguing to speak to a US based representative, I got Erica ** in Executive Services who was unhelpful, rude, and downright wrong in her understanding of the entire situation. Now what? I am now being told I have to buy the entire TOP of my dryer to fix the plastic hinge that broke on my steam compartment. So why does LG make such a piece of crap that needs to have replacement parts within 2.5 years of purchase? I would actually appreciate an answer. Also, Why cant I buy a replacement part without dealing with stupid representatives? Buy the entire lid? REALLY?So I would like a rep to contact me and ship me A255; that item is not a huge metal door hinge. It is a small piece of plastic!!! It goes into A260 which I was able to purchase without ANY ISSUES. The lovely Erica ** stated LG Corp has mislabeled page 49 and the part I was sent IS the correct part. How was I able to buy A260 (lid) and A255 be a part that is not purchasable? Why is all this made of such cheap plastic? So Erica wants me to replace the entire lid of my dryer... That is everything featured on page 49 section A210 for a ridiculous $150 AND I still have to install all that. Those parts arent even broken! DO NOT BUY ANYTHING LG. I never will again. They are horrible!!

I bought a new LG washer and dryer to replace a 15 year old washer and dryer that ironically still worked fine. The new LG washer and dryer have paint jobs like a Ferrari but they are more like a Yugo in quality. The dryer had a complete computer board failure ($200 repair) and now the washer has a transmission issue that not surprisingly is not covered by the 10 year transmission warranty. Now, I sign on this website and find out why all my clothes smell like mildew too! I would strongly recommend against an LG product.

I bought a LG washing machine and dryer from Home Depot which is the worst experience ever. I went to the store on Strickland Road in Raleigh, NC and picked out the best LG washer and dryer they had on sale for Black Friday on the Black Friday pre-sale. We paid about $2400. They delivered it on Wednesday before Thanksgiving and then the problems started. They had a big dent in the dryer and said they were going back and pick up another the same day. They never showed back up and didnt call or anything. I ended up getting it 2 weeks later.Then the washing machine broke down in 3 days from the time it was delivered. Home Depot would do nothing and left it to LG. I am still waiting to use my Washer and it is now December the 8th and LG said it will try and get me an appointment next week. What POOR SERVICE! Dont Buy LG or anything from Home Depot! I think I received a Lemon and Home Depot wont help me at all and Ive only had the machine 3 days.

We purchased a LG washer and dryer. The washer is terrible. It takes twice as long to wash your clothes, whites come out yellow, the clothes are not clean. They spent a lot of time putting a lot of bells and whistles on the machine, however it does not do what is intended to do, wash clothes. Our old washer - we washed all the bedding. We tried to wash the down topper from the bed, so much air, would not get wet enough to wash. What a waste, worst we have ever had.

Bought a LG topload washer and dryer on Feb 21, 2014, on March 21, 2015 the circuit board fried. I contacted LG and they had given me the extended warranty, so kudos for them for that. From there the bottom drops out. For over a week they said that no repair shop would come and fix it because I lived too far out, I looked them up and there were two within 10 miles of me. Finally I asked them what address they had, for some reason they had an address that we hadnt lived at in over 7 years. Got that fixed and a week later the repair guy shown up for 10 minutes to tell me that the board is fried and they will have to order one. So they order it and they deliver the wrong part, he calls LG and orders again, explains to them what he needs. They send exactly the same part, so he opens a claim. That was over two weeks ago, I have called them at least 3 times a week only to be told that they have to order the part, but they cant tell me when they will get it. They have put me on hold for over 30 minutes, hung up on me while I was explaining to them what was going on. It has been a nightmare, just got off the phone with LG and the guy was very nice and apologetic, and said he will escalate it, but I have been told that several times. We now have a $900.00 paper weight sitting in our laundry room and LG has been no help. They gave us the extended warranty, but it is looking like that was just to appease us as they cannot tell me when it might get fixed. Never buy LG again. Have no idea where to go from here, but wait more.

Bought LG washer and dryer in August 2014. Just read all the complaints about the LG washer, I have nothing to add because all the comments written I agree with them all totally! The washer is a very poor design flaw. It sure was not designed by anybody that has used a washing machine before.

I will never buy an LG washer or dryer again. The LG washer is rusting out on top after only two years and very careful use. I contacted customer service on numerous occasions and they wanted $200 to simply come out and look it over. They were very unhelpful and rude when I asked for someone to fix it for less since it was so new and obviously had a flaw in the design of the washer. They refused to stand by their product and refused to do anything about the rust. This washer will be lucky to last three years. It was an expensive top loading washer with no agitator. It was a waste of money. I thought the LG was well priced until I realized the quality is so poor and the customer service so awful. LG makes their appliances look good on the outside but on the inside they are very poor quality. It appears that they make their appliances look fancy and state of the art, but they are actual cheap imitations of good, solid, quality products.

We bought two new LG washing machines, one for our daughter and one for us in 2010. Last year, after 6 years, our daughters LG washing machine broke down. This year, yesterday, our 7 year old LG washing machine broke down - in each case it was the motor - you could hear the defective motor. The motors are specifically labeled on the machines as being guaranteed for 10 years. We went out and bought a Samsung washing machine and dryer the same day as the breakdown, expecting the LG dryer at 7 years was not reliable either. Oh yes. There are only the two of us - retired man and wife - living in the house so the machines are not used that much. If we were a family with small kids, the washing machine doubtless would have broken down much sooner. I wonder if the executives running the LG operation are reading these consumer posts? They should. Word gets around.

My wife and I ordered a french door fridge for our first home two months before we moved in. It arrived a week after moving in and on arrival nothing worked. We have contacted LG over 10 hours over the phone and still do not have a path forward. When we have the fridge plugged in, no lights come on, no compressor or evaporator run, complete silence. We told LG it was not cooling and they told us to wait 24-48 hours even after I explained no equipment was operating. We finally got a technician out and they said the communication board needs repair. LG is telling me they were told there was an ice block. The fridge has not worked since day one so not sure how an ice blockage was reported. Its been 2 weeks and we still do not have any solution. We bought an LG washer and dryer and LG does not care at all about its customers. I will not be buying an LG ever again due to their lack of customer care. Life is not good, LG.

I bought my new LG topload washer and dryer on 7/1/12 and noticed after about a week that my white clothes werent getting clean. I turned my tankless heater up to 140 and put my sheets into wash. I went to add a pair of socks and noticed the water was barely warm. My heater is fine so on the next hot load, I watched when the washer was filling and it was putting more cold water in than hot! I called LG Support line and they said that was how it was supposed to be and I should try putting it on the bulky bedding setting. I did and it had no effect. I called Sears because when I bought it, they said I had a 90-day return option. They said, yes you do, but since I used the washer, I couldnt return it! I will never do business with Sears or buy another LG product. I would imagine the front loaders are the same but it would be impossible to check.

LG WaveForce TrueBalance anti-vibration system Model #WT5101HV, Product Code #T1309ADFH6.ASSEEUS. Bought washer & matching dryer 11/27/2010 with 5 year extra warranty on both. Three years of hell! Large-capacity washer that simply WILL NOT BALANCE, but will instead of sounding a buzzer that it is OFF BALANCE, will just restart the countdown timer as it REFILLS with WATER and starts the rinse cycle... again and again and again. Found out the hard way one time 5 hours later that it was still restarting the rinse cycle because it could not balance itself, yet it had never once sounded with the buzzer. Yes, the buzzer can work on occasion, but the load has to be very off balance.When I first got it and the countdown timer reset and the rinse cycle started again, I mistook that it was just part of the machines normal operation, but there is nothing normal for the waste of water and the amount of time I spend standing in front of the washer trying to catch it before it resets AND the amount of time I spend rearranging the load to try and balance it in the tub to the machine balance sensors satisfaction... up to 30 minutes at a time moving heavy wet clothes around or removing them by hand to place one on this side and one on that side... endless aggravation. Even if I use the lowest spin and step it up to the highest spin, it will not balance. If you dont use the highest spin cycle (or step up from low to high) it takes nearly 2 hours to dry clothes on the 2nd highest spin cycle.The factory recall notice that I received was merely an insult to the problem because it does not address the ACTUAL issue -- which is that it will not balance. Instead, the recall wants to tell me not to wash raincoats or such nonsensical how to or not to use the machine properly. It will not balance with: ONLY pants or ONLY shirts or ONLY towels or ONLY pajamas. The bigger the load in this large-capacity washer, the bigger the balance problem. If I wash a tiny load like socks, it might actually finish the load all by itself once-in-a-while, but why have a LARGE-CAPACITY washer if it is useless? If you mix shirts and pants, be prepared to untangle the biggest wet knots you have ever seen! I stopped using the low-water features a long time ago when my clothes did not clean properly, so I now use the Bulky/Bedding setting, which fills the tub with water. When I used the low-water features, the balance problem was exactly the same. I always keep the door open when not in use, so it does not stink itself up and requires special tub cleaning. I have only had to clean it once. Since the normal way this company has responded to the myriad of consumer complaints is even more impossible than dealing with the product, I see no reason to play their game of endless service calls when NO SERVICEMAN CAN POSSIBLY REDESIGN A FLAWED APPLIANCE. I have not heard of any service call fixing this models problems. I bought a 5-year service policy with 2 years left. This machines design is a lemon, so where is the companys restitution to us consumers? I dont want the upgraded software because it takes away wash settings and spin RPMs that I bought in the first place. A recall that is stone-cold useless and removes some original wash (gentle) and spin (extra high) variations is their restitution, so consumer take heed.

I purchased the item on May 28, 2010. Now, when I use it, I smell gas. I made a call to the Gas Company to check the line. It turns out the dryer is malfunctioning. This product isnt even two years old yet. I spent $600 on this appliance. What a waste of money! On top of it, the first customer service representative wasted a week of my time. They had me fax (to the wrong number) a form from the Gas Company confirming that it is an appliance malfunction. I called back only to find out that I need to either have an LG certified appliance repair shop fix it, or requested an extended warranty from LG. I will never buy a product from this company again. $600 did not even reached two years worth of use. Unacceptable and horrible customer service on top of it!

I have the stackable. It cleans like any other and of course, no agitator. I have have the front load washer & dryer (top and bottom mount) for about four years and have not had any issues. I am not a fan of the less water it uses, but so far I believe it cleans nicely. It plays a tune when you turn it on and when the cycle ends. They have a much nicer appearance than the top loaders.

I scheduled and paid for a service call to have my washer repaired 5 days in advance. Took the day off work so I could be there for the technician between 8a-12p. Technician calls on the afternoon prior and says he is going to come at 3p-5p because coming between 8a-12p would make all of the other customers wait due to the amount of time it will take to fix my washer. So this becomes my problem?! Then the technician gets angry with me because I called LG to see if they can reschedule and then tells me he is not coming out to fix my washer. I was nothing but professional with him, but there was no way he was coming into my house to fix my washer now. I spent nearly 4 hours of my day dealing with LG - waiting on hold, negotiating with them, trying to get a replacement technician, etc, until I finally decided that getting a refund for $260 repair bill would be better spent on a new washer and dryer (which didnt need to be replaced). Ill give you one guess as to which brand I DIDNT buy! I got a brand new Maytag washer and dryer for $1700, which means Ill never have to deal with LG again. I will never own another LG product. LG, if youre reading this, your customer service is the worst experience Ive ever had with a customer care team. I guess it says a lot that I would rather spend $1700 than give you $260 for a repair on a product that served me well for nearly 9 years. The dryer is still going strong, but Ill sell it to offset my new purchase. For me, it wasnt the product, but the people.

I bought a new washer and dryer and not three months later my dryer went out. I call LG and the manager was rude and they refused to fix or replace. The store I purchased from paid to have fixed. I regret purchasing the washer and dryer. I will never purchase another LG product.

The inside of my LG front loader washing machine started on fire while it was running on 3/11/15. Fire was contained to the inside wiring/hoses of the machine. Eventually started the dryer on fire as it was right next to it. Called 911 & the fire was put out by the firemen as I waited outside (I was unaware of the cause of the fire at that time as my entire basement was filled with smoke and I ran outside immediately). The entire house is almost unbearable from the smell of the smoke.Called LG and having a difficult time communicating with anyone. Not really sure who else to contact as I seem to be getting nowhere. So far, LG has not been helpful whatsoever.

I have an LG Tromm Washer and Dryer. I have only had it for a few years. As others have complained, the washer has a foul smell due to the mold that grows as a result of the water getting trapped in the rubber door seal (poor design/manufacturer defect). Its not like LG did not know about it. Look at all of the complaints. There is definitely negligence on their part at this point. At the very least, there should have been a label put on the machine that warns you not to use it in a small space, which is unrealistic since most laundry rooms are not large. How come this product has not been recalled due to the health hazard?In addition now, I cant find the reason why the dryer does not make any noise (although it does turn on) and the washer wont even turn on! Maybe this is a blessing in disguise to get rid of these machines. Unfortunately, most people are being duped out of a small fortune to buy them without being fully informed of the health hazard. This may need additional legal action.My child now has respiratory problems/asthma and is on medication daily. I have also developed an adult-onset asthma.

I have tried to communicate with LG several times about the seriousness of my new washer turning itself on. They say it is not a manufacturer defect. And that they will not fix the problem. Do not buy LG, I purchased a new Samsung dryer the same day as washer and regret not buying the Samsung washer.

We purchased the LG washer / dryer set on 1-11-20 from Warner Stallion. Right from the start the dryer makes a constant banging noise like there’s a pair of tennis shoes drying. I called the appliance store that we purchased from and after waiting 4 days for a call back they finally scheduled a service tech to come out, he told me that unfortunately all LG dryers sound like, there is no fix so I just have to put up with it. I called the salesperson we had and explained to her, she said she never heard of this problem.... I didn’t hear from her again. Today I was using the LG wash machine for bedding, when I opened the door, I noticed my sheets were ripped into pieces. Think twice before purchasing a LG appliance.

Do yourself a favor and stay far away from LG products. I purchased an LG Dryer and have had nothing but problems with the lint catcher/ filter ruining my clothes. The lint catcher does not sit flush and it will shred clothing when clothing gets caught on it during the drying cycle. As the dryer spins, the clothing catches on the filter and continues to twist creating a clothing tornado that tears and shreds clothing with the continuous spinning of the dryer.I have contacted LG on this and despite having a warranty and in addition, an extended warranty, LG states that they dont cover this issue and that I have to pay out of my own pocket for their design defects??? LG also told me that this was the first they heard of such a problem with their dryers and that I was the first person to contact them?? This is clearly a design defect that LG IS Aware of and has been for years - yet they do nothing and do not fix the problem or stand by their customer by their replacing the defective part. This is planned obsolescence. LG is making billions of of customers like us yet they do not stand by their customers or deal with known product defects. Do yourself a favor and purchase another brand of dryer. I know I will be NOT be a repeat customer.

This washer is only 5 years old. There is no reason it should be failing already. Even with small loads, it continues to go into the UE mode, and repeats cycles constantly. So the alleged energy savings is out the window. It will frequently take as long as 2 hours to get one load done. And thats if it finishes at all. LG televisions we have are pretty reliable. No complaints. But their washers and dryers are not worth the money spent.

Our LG Tromm DLE2516W dryer would not start the second time in 6 months. LG is the only source of repairs. They will not sell parts to anyone but their own approved shops. All bookings are through them. I have a 2007 dryer. LG quoted $95 for a technician to look at it. They designated Priority Appliances to do the work. Priority said they would charge $125.00 to visit and do only 15 minutes work for that price. LG would not honour their quoted price. This means a minimum of $125.00 + parts + installation time + taxes -- the price of a replacement machine. Nobody else can buy parts in Canada. This is a racket to overcharge customers as much as possible.

My husband purchased this set less than 5 years ago. Our clothes smell horrible, like mold and mildew. We have tried the tub clean cycle on the washing machine, have bought products designed to clean the washer, and we leave the door and detergent drawer wide open when not in use to try to keep mold from growing. Absolutely nothing works! I contacted LG customer support and they said I had to get someone to service it. Why should I pay someone to do what I have already tried? There is nothing they can do that we havent already attempted. Like others have noted, the thing also will not stay level. My washer is on a top floor and it sounds like an earthquake when the spin cycle is going. The dryer is no better. The clothes are rarely even close to dry when it stops and I have to continuously keep running it for multiple cycles to get them to dry. I should have just kept my top loading Maytag instead of wasting a lot of money on this piece of junk. I never had to buy products to clean out mold and mildew from the top loading Maytag, much less pay someone to service it.

Purchased a home with an LG front load washer & dryer. Less than a month after move in the SMELL is offensive, nothing weve tried has helped. Weekly running of the washer with Bleach or Vinegar is a short term fix. What kind of company uses inferior parts, that SMELL like theyre rotting inside, while Charging huge amounts of money? LG Does!!!

My husband and I purchased what we thought was a beautiful new Refrigerator but after only exactly 3 yrs we werent very happy. Everything in the freezer defrosted and the coldest the refrigerator would get was 40 degrees and the freezer was 20 degrees. We needed a new compressor and dryer both of which were covered under warranty but the service call and labor cost us $400.00. Not happy.

Purchase a set of LG washer (WT4870CW) and dryer from Best Buy that was last year’s model on 04/12/2014. Upon the washing machine acting up and not draining after about 10 or 11 months, we called LG support to get it corrected, was when we were informed it was almost two years old. Even when we had it less than a year. The washing machine had OE and UE errors popping up interrupting the spin cycle continuously, requiring resetting and restarting in the spin cycle. The first tech diagnosed it needed a stator, ordered that to our house and installed it, problem continued. LG schedule second tech service company, who diagnosed, after reading bulletin stator replacement no longer done, but circuitry parts. Ordered two, parts came to house and third person came in only installed one circuit, stating I needed two separate circuits for washer and dryer. Problem continued. LG was notified and I was informed the previous appliance service technicians came from an appliance service company that they can no longer recommend. Plus since this problem has extended past the original warranty I needed to get an extension, which was done at no cost, to cover the next service person. A third appliance company, who came today and diagnosed Pipe in house will not let unit drain, gets pressure build up and no drain. Customer needs plumber. Nothing wrong with unit.” I immediately returned home and showed the tech the fault of his diagnosis by detaching the drain from the drain pipe in the house and connecting the cold water feed to the drain pipe and had it run for several minutes. THEN he said, I dont know what to tell you. Then he said my pipe was too high, so I pulled out the manual nearby and NOPE the pipe length was well within the distance in the manual. Wrong again. The machine works he said, when you dont connect it to the drain pipe, so it’s a drain problem he said. Nothing wrong with the machine when you disconnect it and let it run in a garbage barrel, he said. What are you talking about, the machine worked for like 10 or 11 months and now this problem wont go away and you are saying that the problem is not with the machine? “Oh it tries to send the water up but it can only send so much, then it figures it cant then it shuts down.” “Oh,” I said, “then it’s a sensor problem, or a computer problem.” “No there is nothing wrong with the machine, when you disconnect the pipe into a garbage barrel.” How does this continue on? “Oh, Ill have my boss give you a call, because I cant fix a problem that isnt there.” There were also suggestions to re-route my drain pipe through the basement window opening, creating a new larger pipe, but his suggestions simply met deaf ears by that time. So after he leave and here I am at the Consumer Affairs site reading all the numerous complaints and I find one service tech diagnosed a pressure switch as the problem, which under warranty I would welcome before I send this unit to the scrap heap.

Our washer and dryer are labeled Kenmore but are actually made by LG, they both function perfectly, wash and dry great, no problems in the 3 years we have had them, look nice also. Cycles are pre programmed for a variety of types of materials and are customizable within types. The washer has a cleaning process which is a bit inconvenient but just requires a little time to accomplish, overall we like the machines and would buy again.

First my front loading dryer drum cracked. Clothes keep getting stuck in it and they rip. Next, the front loading washing machine is mildew smelling and the rubber seal has got holes in it and water runs into the motor compartment and the door leaks. The tray you put the soap into has broken and soap runs down the outside of the washer. Our clothes get caught in the seal and get ripped. The clothes dont come out clean and sometimes smell. This set is a piece of junk! I will never buy another set of LG products from Home Depot again!

Have had no problems with front loading washer and dryer. Bought biggest capacity of both appliances with pedestals. No more getting on my knees to check for left behind clothes. They are so quiet, I have to check if they are done.

Who is at blame, in customers being led to believe that LG makes wonderful washing machines? I agree that we all need to bring about a class action lawsuit against them. I purchased my set of washer and dryer model WM2501H on black Friday of 2010. One month later, the repair man came out and replaced the main board. Everything is fine, until the load tries to balance. This can take 45 minutes and maybe more. You are supposed to be able to do large loads. I try 2 blankets, 1 pair of pants, 2 towels and a pair of underwear. The repair people said you should mix loads, so I did. This is not always possible for the two of us. After waiting 45 minutes, my husband stopped the machine and took out one blanket and it still took 10 minutes to balance. The repair people dont tell you how your machine will age much faster by wasting all this energy and wear and tear on the machine. So much for a lower electric bill. I will never buy anything made by LG again.

I recently bought an LG washer and dryer. The washer does not fill with enough water, leaving my clothes in a tangled wad. Takes an hour to wash a simple load. The dryer refuses to dry the clothes. Seems the sensor knows when your clothes should be dry and shuts off. Trying drying a bathroom rug. Takes three or more tries. I long for my old washer which I gave away in working order. LGs are junk... save your money!!!

Bought an LG dryer in 2020 from Lowes, thinking they must be good because it costs so much more then other brands. Wrong! Very frustrated as this thing will not dry clothes on any setting. Even on high, extra dry the clothes always come out damp. I have to dry small loads of delicates 4 times and even then they still come out damp. Towels I dry on heavy duty, high, and still have to go thru two cycles. I wish I could return this junk.

I bought a LG electric dryer DLEX3250W Dec 21/14, and on Dec 30/16, the motor that turns the drum. If it hadnt been for the observant person placing the clothes in the dryer, it would have caused a fire. The element was working on high heat. The dryer cost was over $700 and had to be replaced or fixed. Not impressed with this short life span of an LG dryer.

My LG dryer is leaking gas from somewhere and I had the gas company come out to isolate that the issue isnt with the gas line or connection. He confirmed something is wrong with the dryer, marked it a fire hazard, and unplugged it. Furthermore, we had our dryer duct cleaned to remove the possibility that it was a blocked vent. The gas issue still exists. Was on the phone with LG for at least over an hour trying to come to some resolution. The hallmark response from them was unfortunately you are outside the 1 year warranty. The issue Im having has nothing to do with warranty and is a SAFETY and potential recall issue which they obviously didnt want to address, stating that enough people need to call in and report this issue before we issue a recall.What makes the issue so dangerous is that GAS is leaking somewhere and LG is unwilling to even send someone out as a courtesy to check. Whats worse is that there could be MANY customers out there with this problem who dont even know it or think its a big deal (we thought it was normal until we had the Gas company check it a few months later on my wifes intuition). If enough gas leaks and something ignites it, that could mean a blow-out of the dryer or worse yet potential injury via explosion or fire.Its obvious LG cares very little about the safety of their customers, especially when they keep implying these kinds of things are warranty related issues. This is major neglect IMHO. If there are ever any incidents in future related to LG and gas leaks, this shouldnt come as a surprise to anyone and it certainly wont for me. This is the last time Ill be getting a set of LG appliances... thats for sure. Ive only had this set for five years too.

We were building a new house and when we were asking around for recommendations on refrigerators, LG was the brand people were recommending. We did have a washer and dryer that was LG, and we had a good experience with those. The refrigerator came with a counter depth feature. We had an awkward space we had to fit it into and I liked that it fit there and I havent had to worry about it. I had to make two warranty claims and both times, it was pretty easy to go through that process. I appreciated the service people that came and worked on the appliances cause they were professional and did a good job. I also didnt have to wait a super long time for somebody to come and help out. I would recommend LG.

The lint cover protrude into the dryer instead of sitting flush. This protrusion causes the damage to my clothes and can also cause the additional buildup of lint. Which is a fire hazard. Very unhappy! After reading a ton of reviews sounds like I am not the only unhappy customer.

I have a LG dryer that is a little over a year old and it is the worst dryer Ive owned in 30 years. It wont dry the clothes. I need more than an hour to dry even the smallest load. A very poor product. Wish I could send it back. I am going back to Whirlpool.