Model number LRE4213ST Household Electric Range. Most concerning is how ridiculously easy the knobs turn. Just walking by or leaning too close to the stove turns them on. We now have to fully remove the knobs whenever it is not in use because we have had several close calls. Aside from being unsafe this range heats unevenly, turns off at inopportune times and is very difficult to use.

My wife and I purchased this pile of junk 16 months ago. It worked great for 11 months even though it was noisy and never made adequate ice for more than two people. I started noticing that the noise was getting louder. I was told by LG to defrost my refrigerator. It was supposed to never need it. Then it quit working all together and LG sent a repairman out. N, a repairman. They said that the nearest tech was 59 miles away and didnt want to travel to my home. The repairman came out five times to repair the refrigerator, without any success. Now we are talking about a $2,400.00 refrigerator. Now its been 6 weeks that we have not had a working refrigerator and have lost all of our food once and half of it after the first repair which made the refrigerator worse. So it has been 6 (six) weeks and still LG has done nothing to fix it. I have since found out over the internet that LG sold this piece of junk, even though they knew full well that they were selling a bad fridge. Yes there have been many people that have had problems and most never can get this model to work and just lose their money. If anyone knows about a class action lawsuit or would want to be involved in one to recover your money, please do let me know by posting on here. Its a shame that a big company like LG is so evil to put their money ahead of their integrity. I will never ever buy an appliance made by them again. My wife and I are going to have to take a $2,400.00 hit on the evil decision of LG to sell this pile of junk, even though they were aware of the problems. Just google the model number if you dont believe me. LG will sell junk. Knowing that do not plan to ever fix it, and stick you with a $2,400.00 loss. I dont know how the people who made this decision ever are able to sleep at night.

The freezer compartment is large, lots of room. The refrigerator itself has lots of space in the door for a gallon of milk and other large containers. It has 2 drawers that are pretty big for deli/Vegetables.

After washing a load of clothes the drum light will not go off. We have tried unplugging, holding the start button for 10 seconds then replugging it back up. It still stays on when unplugged. The washer wont come on. Why does it seem that all the LG washers have this or a similar problem? If there is a problem with the motherboard recall these washers and fix them. This is a factory problem not the customer that bought it. The problem is too similar in every case. You are turning people against your LG products. My model is WM2487HM.

I purchased my front load LG washer in 2013. I have to clean it constantly because it smells like mold all the time. Half the time I’m not sure if my clothes are actually being washed. But this last issue was just the icing on the cake. I put in a load of towels, walked out on my porch to put my dogs out and my roommate came home to find water all over my front stoop, all over the laundry room floor, the bathroom, the hallway and the two bedrooms on the hallway. It was at least 20 to 30 gallons of water all over. LG had the audacity to tell me I could pay for a tech to come out and diagnose the problem and then I could pay for them to fix it. I have about $20,000 in damage I have to take care of. I’m not paying for their machines mechanical breakdown too. So then they said if I send them my original receipt they will open a case and see if they can send me a tech out to repair my machine but they can’t help me with the damage it has caused. Something in this machine is defective and now I have to pay for it. I would never buy anything from LG again and would not recommend anyone purchasing from them either.

I have a front loading washing machine, bought 3 months ago. There were soaking wet clothes water all over my floor, too much to mop up. I have called customer service 3 times about this machine, model # WM2240CW. They gave me two numbers to call. It will take a week to have someone come out to look at it. Meanwhile, I will spend my day off of work cleaning up all the water. The worst part is I have called twice before.

My gas range started having problems with the control knobs at about 4 yrs of use. We have babied and done all we could do to keep them together. I have looked at the price of replacement knobs and the price is crazy. By the time you purchase 5 knobs you could purchase another gas range. I guess that is what I will have to do. The stove still works very well. I would never recommend the purchase of any LG product. My dishwasher is LG and I cant use it. It started shocking everyone when being used.

Sheets do not get completely wet. We have to use heavy duty setting to get enough water over the clothes. The washing takes a very long time to try to get the clothes clean, but it never does the job correctly. The high efficiency is: not clean, long cycles, more water than a low efficiency. LG needs to rework the design.

Updated on 02/16/2021: My Husband and I bought a new home 4 years ago and we decided on all new LG appliances, LG Black stainless steel. We bought a LG Refrigerator, LG Microwave, LG Dishwasher and a LG Built in Oven (Double Range). So this past year we noticed Grooves on the oven Door and in the past 6 months they have started to Peel and Rust. We have started to noticed Paint chips in our food. Well, LG agreed to send out a company to see the damage and then they had the Audacity to say that I caused the damage to my own Product. I have never cleaned the oven other than the self cleaning mode. I do not even use anything other than Norwex in my Home. Its their way of sweeping it under the Rug. BLAME THE CONSUMER.Im 62 yrs old and they BLAMED ME AND MY HUSBAND to my FACE. All they had to do was change out the Door, but, yet, they didnt, instead they insulted us to our face. Would you really support such a COMPANY???? I have never in my Life been so frustrated with a Purchase that was made in good Faith. Now every time we use the oven to cook for our Kids and Grandkids, am I poisoning our Family???? We cant just go get a new oven on our Retirement, is this Company, LG, worth Purchasing From, Id be very aware in case something goes wrong with your appliance. Is it worth be stuck with a defective product as we are and no-one is there to back up your $$$$ Purchase? Give it thought before you buy LG Appliances.Original Review: I dont understand how a companys defective workmanship is under a one-year warranty, it has nothing to do with its normal use. My oven has a Monster in it, clawing to get out, I have the enamel chipping off, deep grooves that are now rusting, the oven is 4yrs old and expensive and Im unable to use it for fear of being poisoned. Please has anyone else had this issue or know of a class action in regards to the defect? I just may be the 1st. On LGs website there are others whove had this issue also. Should I contact them???? Im at a loss here.... Any Help would be appreciated.

We love our LG 4 burner with a center grill gas stove, it has performed great for us, we would definitely buy a product like this from LG again. The oven cooks food evenly and weve owned this stove for approximately 1 year with no problems.

I purchased this refrigerator, model LFD22860ST, from Sears in Feb. 2007. Two weeks ago, I smelled an electrical type smell that woke me up in the middle of the night. The light bulbs had been burning while the doors were shut. The wiring was burnt. The light cover was burned and melted off and was laying on top of food. The top of the liner had begun to melt as well. I managed to get one bulb out. The other bulb burned out. One of the plastic tabs in the upper inside corners of the french doors (the part that is supposed to keep the door firmly closed) broke off. And the bracket deep inside that you screw the tab into has broken out as well. So, there is no way to anchor/screw a new tab in even if I wanted to. Its the door with the controls and water in it, so its a challenge to make sure it is not coming open by itself. The plastic piece that runs across the lower inside, that holds the crisper bins in, has broken in the middle. So, every time you pull/push the bins back in, you have to struggle with that as well. The ice maker overfills. And when you open the bottom freezer door, ice cubes come tumbling out all over the floor. With that, Im constantly turning the ice maker either on or off. Ive noticed that LG has discontinued this model. Was it discontinued because of these problems? I paid an awful lot of money for this designer, stainless steel, french door refrigerator. I really expected it to last more than 4 years!

It takes hours to wash a load. Ive been doing laundry for 55 years. This is a piece of junk, albeit a very expensive piece of junk. Ive even gotten the famous UE message when the tub is completely empty and Im running the tub clean cycle. As soon as I can afford it Im going to Sears.

Model LFX31925ST - Purchased this refrigerator Sept. 2011. Very disappointed and thank the lord I purchased the extended warranty. While under regular warranty the electronic face panel had to be replaced. From then on it has been downhill. Today May 1st 2014 we were told that the 5th fan must be replaced in the unit again. In 2013 from July to October we had parts replaced. Every time it was something else that needed replaced. They even took out the freon and replaced electrical parts - that visit was 2 hours. We went for months without the freezer and ice. Would never buy an LG product again.

We have purchased an LG dishwasher about 3 years ago and have nothing but issues with it. In the first year the main board had to be replaced because it had just stopped working after hearing a humming noise coming from the motor. Since then we can not use the normal cycle since an error E1 comes up. Also in that cycle it will continue to pump out the water even if it is empty. So we are using the power scrub cycle since we use it everyday sometimes twice a day. The problem we are dealing with now is that we have to fill it during the cycle because it just does not fill with enough water. You will know when it sounds like it is grinding up debris inside. After filling it runs quietly. If we dont fill it the dishes come out dirty. The weird thing is it will not show the error E1 at all. It will continue to run till the end. We bought this dishwasher on sale and thought we were getting a very good deal. Now we know why we only paid $400.00 for this. We will not buy another LG dishwasher in the future after our experience with it and reading the other complaints from others.

I have an LG dishwasher (model LDF692ST) slightly over 2 years old. It has had 2 motors and a pump replaced and now the service guy said the motor is gone again. It doesnt dry the dishes at all and the door falls down when opened without support. The only thing I did right at Best Buy was purchase a warranty but will be out in 2 weeks. I have a kitchen full of LG but that is changing. I wanted a replacement but looks like another repair is all I will receive. Buyer, beware: these are junk and my only recourse is to warn others.

I bought a HE LG top loading washer and it just does not get my clothes clean. I work construction and my knees get dirty. My old sears kenmore always got my jeans clean. This new expensive HE machine is a piece of crap. Do not buy one!!!!

We purchased our matching washer dryer combo from Sears as part of our remodel on our bathroom when our prior set died for the 10th time in 6 years. However had I known that $20-$70 repairs would amount to less than the headaches I would now be dealing with, I would have kept those workhorses any day of the week. Not only does our washer smell like everyone elses no matter what remedy we try, but it leaks, and leaks, and LEAKS! Weve had it serviced 3 times in the last 6 mos. trying to replace things that were wrong from the motor to hoses to outlets and now find out theres lawsuits because of these issues. Because of cutting corners and faulty mechanisms I have to do more laundry, which causes more leaks, which causes more laundry, crazy cyclic cycle. When are we the consumers going to say ENOUGH and when is anyone going to have our backs to compensate and make this right for us? Im tired of paying and paying and paying while these companies continue to manufacture GARBAGE!!! My washer still leaks after dumping thousands of dollars down the drain! Thanks LG!!! (SARCASTIC TONE, in case there was any doubt).

We bought an LG refrigerator and the doors quit closing. Because we had a warranty they fixed that. Since we bought the refrigerator the ice maker will not spit out ice. We bought an OTR LG microwave which cost $650. It is not user-friendly because no matter how many times you push a button you have to push it JUST right for it to work. We bought a LG double oven. Within the warranty period the plastic glass broke on the control panel. We have been waiting for months on a new part. They finally sent the new part and it was the wrong one. I think we are done with LG products.

I trust this brand and I had other products of LG like cooking appliances, microwave ovens, dishwashers in past and always had positive experience about LG products. Cool innovations like space-saving features, eye-catching style and energy efficiency, love the alarm feature, the room for storage and the bottom drawer freezer. Everything worked well except the ice maker. The ice maker clogs frequently and has to be manually emptied or pounded from inside the door to release ice from the door ice dispenser. I had couple of service calls and it still did not function properly.

This is the second time our fridge has broken in 4 years. They sent a tech three times to my house. This last go round to do whatever he did - and it did not fix the problem. How many times are they going to pay these repair people before they decide to cut their losses and just get us a new fridge. I wish they could just give us cash replacement value and we could buy a different brand - because LG is terrible.

As I sit here writing this, there is a repairman here trying fix my LG refrigerator--and telling me that I need yet another new compressor! I replaced the compressor last September and now another one has gone out! My refrigerator is only 5 years old. This is ridiculous and outrageously expensive. My understanding from multiple sources is that LG is aware of issues with a weld in their compressors--and probably other things--especially in certain models. If it were a car, there would be a recall so that the company could make it right. LG is certainly not trying to take care of their customers/products. BUYERS BEWARE!!

My LG LGX2590ST French Door is the WORST refrigerator I have ever owned. The ice maker takes forever to dispense. The doors are so loud when they close, the lights stays on when doors are closed. In my opinion LG stands for Lousy Goods.

This expensive appliance is a total waste of my money. Thought I was buying top-of-the-line washer, so spent a bit more. My laundry comes out with obvious dirty marks on it, which must be mold being slung onto the fabric. I dont have confidence that anything is really clean. I have had black streaks on white slacks, sheets, blouses, etc. It is disgusting. I have to hand-wash these marks out the best I can; dont always come clean. Have also thrown out 2 full sets of towels due to looking so nasty & dingy. They do NOT come clean. Also have had problems with the balance, where the machine will not spin out the water with 7 minutes left in the cycle. It keeps adding more water, trying to weigh the load, but cannot spin. Wind up having to pull dripping wet clothes out, finish rinsing the best I can in the bathtub, try to hand-wring these heavy items, and let the dryer run way too hard to dry them. Dont ever buy an LG front-load washing machine. Got this in January 2010; it was manufactured 11/10/2009. It is a piece of JUNK!

I bought my LG Top Load Washer 5101 in March. Within a few days, I noticed scratches on the lid. I have no kids, no cats, nothing rough that I put on the lid. I called LG and they acted surprised that such a thing could happen. I asked for a new lid but they refused. So I returned the machine to Best Buy and got another one (I really liked how it cleaned). Its now August and even though Ive been super careful and have only put a plastic laundry basket on the lid, the strip closest to the glass has scratches all over it (and no, I dont have any mice).I was going to buy the matching dryer but now hesitate. I would love to be in contact with the woman who said her problems were cosmetic, too.

Bought an LG, top-load washer, 3 years ago, model # WT1101CW. There are only 3 of us in the household so the washer was used lightly. Last night it decided to commit suicide. The washer plate and the drive shaft assembly broke into pieces while washing a single shirt. I later found out, this was only half of my problem. The following day I spent 3 hours ping-ponging back and forth with LG customer service (which is in the Philippines... ie, broken English) and Encompass, their third-party parts department. Neither can answer any technical questions and will only ask for a part number.I finally received a phone number for technical questions, but upon calling had to provide a service ID number, which I dont have because I am not a certified technician. Now LG is telling me not to fix it myself, but to call a service technician. I called and they said they would send someone out within 7 days and they would look at it and order parts and that would take another 7-10 days. Once the parts arrive they will send a service technician out to fix it. So, I can use a laundromat for the next 2 to 3 weeks, and then pay a hefty repair bill, or I can just go buy another washing machine from a reputable company that actually provides customer service, and in English. Never again LG! Only 3 years and this LG washer will now be in a landfill. If everybody knew how poorly built these machines are and the non-existent customer that LG provides, LG would be out of business. I can only hope at this point.

I like the microwave but I wish the control pad was lit. It would make things easier. The microwave works very well and is dependable and I am happy with it other than the control pad. If I ever have to get another one I would consider getting this brand again.

My husband bought me a pair of LG appliances for Christmas of 2014. In March of 2015, we had an issue with the fridge. It took 2 weeks to resolve. In April of 2015, same issue....freezer frosting up, then stopped cooling. It was a compressor problem..shocking. June of 2019 freezer stopped working, next day fridge part quit. 2 days to get a tech (who was wonderful). Tried to say it is a sulfur problem in the water (our water is filtered), then the compressor and now its also the motherboard...all at one time. Trying to get a unit replacement because obviously, the refrigerator is a lemon. I uploaded all the receipts and supporting documents and now I have to wait until JULY 8th!!!! to get this fixed. I am under warranty for at least 6 more years. At this point Id like to be refunded for this obviously defective appliance.

In-door features, online connectivity and support reminders lists, Alexa compatibility are features that I like about this refrigerator and the icemaker makes the most perfect ice cube in the most amazing shapes and sizes for the whole families choices. One of the main reasons I finally decided on an LG refrigerator was the sleek design inside and outside. It is purely beautiful in design and a very beautifully functioning machine. The pricing is the first major obstacle to ownership. The size of the refrigerator is another thought to consider for apartment dwellers. It is a large refrigerator but not overly cumbersome in design so it equals out.

LG Refrigerator - French Door, Bottom Freezer - The compressor gave up the ghost 6 1/2 years in. We had hardware issues with the ice dispenser twice during that time. The compressor was $450 for just labor to fix it. Ive had Whirlpool units last 20 years and longer. This is a junk product. Buy something else.

As youve all stated, this brand is junk. Not only has my 2006/07 model washer failed twice, it smells (even after clean and running tub clean often) and it leaves streaks on whites. After each white load, I inspect the garment before drying because if you do, it will be permanent. The dryer doesnt dry. You have to run at least the normal cycle and then follow-up with the speed dry cycle to finish it off. This isnt only me. I have 4 friends who have the LG combo (various models, years, configurations) and each has similar complaints. I will never buy anything from LG ever again. Nothing.

Weve had this washer for about 2 years now and it is a terrible machine (the model is WM2050CW). When I wash shirts (4 or 5), I get soap stains on the shirts. The shirts have developed little pills (I do small loads at a time). If we dont keep the door open at all times we get a smell from the washer. It uses such little water I cant see how clothes could possibly be clean. We bought this at a Sears Outlet store. The washer and dryer were returned by a customer and we know now why. These were issues with the washer right from the start, but its just getting worse (and more and more frustrating). I wish wed bought a cheap top load washer. It takes forever to do a load of laundry and while it uses less water, it takes twice as much electricity. I thought it only fair to alert you to our dissatisfaction before we start to share with others. We had only heard good things about LG, but we will never buy another LG product, and we will urge anyone that will listen not to either.

Have a LG Dishwasher Model LDS4821ST. After purchasing this and about 2-3 months later notice a bad odor. A few days after cleaning dishes it smelled like something died in the unit but the smell was inside. After putting off calling LG I could not stand the smell any more so I emailed them. They e-mailed me back with recommendations such as Check your disposal for odors and try putting in vinegar and run a cycle with no dishes. Did not help the odor still there.A few days later this was still barely in warranty. I emailed again and they gave me a claim number and a repair service to call, the service guy said You still have to pay and that claim number is a conversation number not for me to charge LG. Repairs that would cost $300 and replace a part is up to me and you will not have the odor again. Yeah right I think it a bad design on the draining system that bacteria starts to develop. They do not stand behind their products. I even stated in second email that if the service guy says its my fault I would pay for the call. At this point I am probably going to buy a different brand. My KitchenAid lasted for 12 years with no issues.

I purchased an LG microwave (model no. LMA1180ST) from Best Buy on April 13th, 2011. In December the microwave started making a noise like a fog horn and smelled of burning wires. When I contacted LG they were anything but helpful. I was told to mail my original receipt to them and purchase a new LG microwave. I was to then send them the new receipt and produce an ISBN number from the box and at that point they would honor their warranty and send me my $89.99. This microwave could have started a fire in my home. LGs policy of making a consumer wait for the warranty to be honored approximately 3 months is unacceptable as well as it is unacceptable that their product did not last a year.

It started when we got back from a family vacation in mid July 2018. We have owned our LG refrigerator for 3 years and we are a family of 7. Upon our return from vacation, we went grocery shopping. The very next day our refrigerator failed and all of our food was spoiled. We had spent hundreds of dollars at Costco and other grocery stores. Home Depot Protection Plan sent out a company to diagnose the issue. Once they diagnosed the problem, they said they couldnt fix our refrigerator. We had to make another appointment but this time with an LG specialist, which took another week to schedule.When they showed up we expected them to fix our fridge, but instead they had to diagnose and said they could not go off the previous companys diagnoses. Although, both companies said the refrigerators compressor went out. We were then told the part was on back order due to these refrigerators breaking down from LG. The part didnt come in until September. Once the new compressor was installed we were assured within 48 hours we could use it again. Again we went shopping and and lost all of our food again. Once we got the company back out, they said it was a faulty compressor and they would have to order us a new one.We have now had 2 food loss claims and 2 compressors replaced. Again, being assured the fridge would work, we bought more food. This time we realized the fridge was making weird noises and the freezer was not keeping our food frozen. After several more calls and several more service calls, our freezer is still not working properly 9 months later. Each time a new guy shows up telling us something new as to why this was happening. We have complied with everything they have asked us to do. We now have our fridge pulled out a foot away from the wall, which is a complete eye sore, and it is still not working properly.We have had over 9 calls to the Home Depot Protection Plan company for the same issue and they are still not calling it a lemon! We recently had another appointment on March 15th, 2019 for a final diagnosis, and the company never showed up! We are throwing away so much food which is a waste of our time and money. My family and I are scared to buy a lot of food because we are afraid the LG refrigerator is going to break down again. Our plan states after 2 calls for the same issue it is considered a lemon and it would be a Buy Out. We have had enough of this run around!

Ordered & paid for LG, bottom freezer refrigerator in 2/2014. Delivery was April 1; delivery man lost a part to the doors so didnt close properly. After a LOT of phone calls LG called and delivered a new refrigerator (same model). Two months after use, started whistling. Sounds like the bomb sound effects in old war movies; I timed the whistle... over one minute - each time motor cuts on it whistles. After whistling stops motor runs at an elevated groaning (small aircraft). Called LG for repair (still under warranty); online customer service ignored my request for two months. Finally got a note saying sorry - were having IT issues. They scheduled an appt for a repairman after I called Home Depot (who then called LG). Repairman never showed because the company doesnt service LG unless out of warranty or bought from them (so they told me when I called to find out where they were).Recontacted LG (online chat customer service as it is based in the US) and I keep a transcript of conversations. Week later, awaiting repairman. Refrigerator 5 months old. After reading all comments, I am fearful for the next 7 months. I will not ever buy an LG again purely because their customer service quality is - well I am not suppose to write what I am thinking... How do we stop this company from selling in the US? Who do we complain to? Federal Trade Commission? BBB? Who else?

LG has completely exceeded my expectations for all electronics including my refrigerator. An ice maker plus water dispenser freezer bottom or top and ready for lots of groceries. But I would include an option to order food from the refrigerator and keep food fresh longer.

COMPRESSOR FAIL - MANUFACTURING DEFECT. I bought an overpriced LG refrigerator ($2500) in June, 2017 at Home Depot. It was broken by JULY 2019. Tough luck for me with no income and late stage cancer...it broke two weeks after the two year warranty expired. The part might be replaced by LG, but I am stuck with the cost and trouble of trying to find a knowledgeable technician. In my area (Raleigh) NO technician familiar with LG will work on them anymore because of these manufacturer defects! The LG rep set up an appointment with a technician - I had to wait over a week, AND they failed to show. I want to join the lawsuit. I get $12/week food stamps and lost all my carefully preserved and frozen food. There is NO WAY I can afford to pay a service tech for this and expected failures of other parts in the future. Watch LG’s “canned” response. They will do nothing.

LG DLEC855R dryer - front loading - freestanding - 24 - wild cherry red stopped working all of sudden. Called LG service department to schedule an appointment for repair. They said $125 to come in to give estimate. The technician showed up, did nothing and gave an estimate of $1528 plus tax. He wrote down on paper and excuse me if I am spelling wrong. Tub assembly beaming $856.00. PCB/Main - $422.00. Labor - $250.00. Total cost with tax is $1628.00. I should have trusted the reviews and purchased new dryer rather setting up the appointment to lose $125.00. Luckily I realized after seeing the reviews and didnt go for service. I am purchasing new dryer with cost of $750.00 which includes tax, delivery and installation. The bottom line is dont buy LG products and no local service company will fix it either. You have to call LG and they rob you.

Our new (under 2 year old side by side fridge/freezer) stopped cooling. I tried doing the smart diagnostic app and it said it was working fine. I tried to make sure doors were sealing fine, they were. I called LG. They said it might of done an auto defrost. I was told to unplug it and it would reset it that temp would return to normal in 12 hours. We woke up the next day to a flooded floor. All food in freezer was defrosted. Refrigerator was at 65*. I did the smart diagnosis again. It said it was fine. Called LG and sent them the diagnosis and they said to unplug and wait 6 hours. I lost all food and temp Kept dropping. I was told to put food in coolers. Most was trashed. I was told they could send a repair person in 2 weeks!!! I did the best I could with food in coolers but lost it all. LG was not helpful.A repair person came out earlier than quoted and it seemed to be working (known compressor failure) yet now temp is plummeting again. At this point I just want a full refund to buy a new non LG fridge. I’m hoping temp increases, yet I just emptied ice so hopefully if it fails it won’t ruin my new floor. I just bought food to replace the food lost. I have no other fridge at my home. 4 days and it’s not working again. Reading all these reviews makes me sad that this brand is allowed to sell these products and hold hard working families like mine hostage.

Gas Range LG30855ST - Its the same problem as the rest of the complaints. No prior research was done in reference to the below standard and poorly manufactured stove knobs breaking off. With the knobs that havent broken off, you dont know if gas is on or off. Definitely, its a safety concern and Im sick and tired of family getting sick from gas exposure. I have a 7-month-old baby and need action taken before I do.

My friend rave about her range & I like it; does a good job. She states the oven cooks the meals fast & evenly all the way around, I happen to like the way it looks in her kitchen. I sometimes go to prepare meals for our families & I like how fast it cooks & a big plus for easy cleanup. I plan to buy a LG range for my kitchen in the very near future.

Ive already posted my complaint on this site, but I forgot to mention that I had to pay to have the door hinge replaced because it had corroded due to bleach spilling onto it, the only bleach I use is when I am using the Tub Clean cycle to attempt to remove the stink and slime. I have never spilled the bleach so the dispenser must leak. I believe the cause of the leaking might be due to the LG repairman puncturing the bleach compartment because I was having problems with bleach remaining in the chamber after the wash cycle and then bleaching clothing in the next wash load (dark clothing). Biggest mistake I have ever made in appliance purchase.

When we bought this dryer we were told itll last at least 10 years ~ it died today and its only been a little over 6 years. When we were forced to purchase a new LG washer 5 years ago because the stackable unit that LG makes will only support LG products, we were told by the LG repairman who had to come out twice to fix the brand new washer, told us that in reality the dryer would probably only last about 7 years and the new washer about 5 years because thats the way theyre designed. The dryer didnt even last the 7 years. Absolute expensive garbage and I will NEVER buy another LG product! Its costing us $425-$450 to have it repaired today, but its better than throwing away another $2000 on another set of useless, cheap-made crap by LG.

I needed a platform to express my utter frustration with your company. I bought this LG fridge 3 1/2 yrs ago.. Apparently during my absence this summer, my compressor died and you can imagine how badly my fridge with its closed doors smelled after 4 months away. When I called LG, you knew about the compressors failure in this model, (which all owners should have been made aware of). Had it fixed, although the odor continues, even after using every available product.The problem that started after the repair was the NOISE, which is worse than the smell. Had it serviced again, but still the noise continued. Major issue is that the noise is not consistent. It comes and goes and therefore not always heard when repairs are being made. Called LG again and Travis from LG came to repair. He fiddled with the fridge for a few minutes and said it was fixed. Called him 10 minutes later and said the fridge was really noisy now and could he return so he could hear it and maybe even fix it correctly. He said he could not, but would return the next day. He never returned or called me. I have called customer service many, many times, even asking for a supervisor, (one actually hung up on me). Was finally told that the warranty doesnt cover noise. I explained that I never had the noise until you fixed the compressor, but that didnt seem to matter. You said that you would send another of your service people out for a 4th try, but I was done with this nonsense. Had no confidence in your ability to fix anything. My fridge was now a smelly, noisy lemon and I wanted a new fridge (which I said I would share in the cost). My fridge is in an open kitchen, living room and dining room that we cannot use when the fridge noise starts so we have to leave the room or blast the TV to drown out the fridge noise, which turned out to be a bad idea. Not a way to live. At times the fridge sounds like a subway rumbling into the station. This has become a quality of life issue and is no longer worth the aggravation. LGs Life is Good motto is a myth for us. Not only have we suffered for the last 3 weeks, we must now add insult to injury with the expense of buying a new refrigerator. You should all be ashamed of your customer service department and maybe try teaching your people some common sense. Received an email back from LG discussing my AIR CONDITIONER! Need I say anything else?

We purchased this microwave in 2018, along with the matching refrigerator, dishwasher, and double oven. Spent a small fortune to buy them for our new kitchen. Our kitchen remodel was delayed so the microwave wasn’t opened until just recently. It was opened and installed professionally. During its first use I could hear what sounded like a fan, come to a grinding halt. We called LG and were told that because it’s out of warranty we would have to take it to an authorized repair shop (but would most likely have to pay for the repair ourselves). The nearest shop is about an hour away, and that’s after we take it down from the wall/cabinets. Then we are expected to reinstall it. I’m beyond overwhelmed and deeply disappointed.

I just bought this washing machine in January 2016 and already having problems with it. Customer service is a nightmare to deal with and when speaking with them on numerous occasions attempting to get this problem fixed I end up speaking with representatives in other countries. I WILL NEVER buy another LG product of any kind. Very disappointed in the fact that I have spent over $600 on a product that doesnt work and LG will not help me in any way. Beware when buying LG products.

First Id like to say that I am not a person often motivated to write reviews. I dont rush to review items that just meet my expectations. Youll only find a review from me if something is extremely worthwhile or, as in this case, seriously flawed. We purchased our brand new LG top-loading washing machine from Lowes in December 2013 for almost $700. For the first four months I was in love with it. Then I inadvertently pushed the stop button instead of the pause button when the load I was washing became unbalanced. Since the load had reached the Rinse stage, I thought Id just select the special option for Rinse/Spin. From that moment until just last week, Ive had nothing but trouble from it, related to being out of balance. After stopping it and restarting, the machine filled several times with water that almost overflowed the tub. I had to keep pausing and stopping it to keep it from continuing to fill. From then on, every load I washed had to be redistributed at least twice, most of them four, five, or six times.The straw that broke the camels back came when it took me all day to get one load close to being done. Before the final jingle, I would have to go to work and couldnt finish the load. The next morning I would come in to find the load soured and smelly, so I would start it all over. This went on for 14 days. Finally, Id had enough and called LGs customer service line. The CSR I talked to was condescending and snippy with me. I described the problem, only to be told that, either the installer didnt level the machine properly or SOMEONE (I wonder who she could be talking about?) had done something to the machine to cause it to be unbalanced. After I told her I wasnt stupid and actually did know she was referring to me, in a very rude manner she told me my issues were an installation problem and not covered under warranty. Then, she simply hung up on me. Since LG wouldnt help, I called the number for our extended warranty plan. Thank goodness we have that. The CSR there informed me that, if LG says it is an installation issue, then we wont cover it either. Maybe you should have Lowes come out and level it. My next call was to Lowes, still trusting that it might be, in fact, an installation issue. The original installer showed up in short order, level in hand, to prove that, not only is the machine leveled properly, our floor was absolutely level as well. He suggested that I go to the store and speak to the manager, which I did. Actually, I ended up speaking to an assistant manager, who with a sincere straight face, called the salesman up to the service counter and asked him to call the extended warranty plan for me. The salesman, who was the same man that sold us this machine, repeated what hed said to us when we bought the machine. This is the top rated washing machine in the country. We havent had any complaints at all about them. He did, however, call the warranty plan folks, who now were willing to arrange a service call.Now, out of all of the people we talked to during a two-week period, at no point through all of this did anyone mention that there was a RECALL on this machines controller board due to problems with... Can you guess...the machine continually being out of balance. Of all the negative reviews I had read during these two weeks, I only saw one where the controller board was mentioned. Apparently, no one at any point along the way wants the consumer to know that the machine has a KNOWN, WIDESPREAD, DOCUMENTED PROBLEM THAT RESULTED IN A RECALL. We only found out about the RECALL, because the service company, not wanting to waste their time on two service trips, called ahead to ask what issues we were having with the machine. As soon as my husband described our problems to them, their CSR told him about the RECALL. Said they would have to order the controller board and rescheduled the service call to a date after the part would be in. Their technician came to the service call with the controller board in hand, which apparently was already loaded with updated software. Since having this board installed, I have used my machine heavily all day for the past four days. The only out of balance error Ive seen was for a true out of balance condition where all my small load of clothes had ended up on one side of the tub. As long as this washer continues to operate the way it is now, Im happy to own it. To LG, Lowes, Lowes Extended Warranty and any other company who sells this product without letting their customers know about this issue and the RECALL, I can only say SHAME ON YOU! BE HONEST WITH YOUR CUSTOMERS!! After being treated so dishonestly and shamefully by LG, I will never buy another LG product of any kind, even if I am told it is the top rated product in the country. LG obviously has no intention of standing behind their products when there is something wrong with them. Im also shocked and seriously disappointed with Lowes in whom Ive had so much trust over past years. Apparently their policy is one of loyalty to their manufacturers rather than their customers. Heres a clue, Lowes. Without customers you dont need manufacturers. Im afraid I wont be shopping at Lowes for anything any more. And all of these bad feelings and sentiments could have been avoided simply by being honest with me about the issue and upfront about the RECALL. To all of you consumers who have one of these washers with similar problems, call as soon as possible to wherever you bought it and tell them that you know about the RECALL. Tell them you want it fixed or you want them to come and pick it up. Exchange it for a machine from a company who will stand behind their product to keep it working and their customers happy. Most of all, lets all quit buying products made by companies who dont keep the promises they make to us. If no one buys their products, theyll either have to change their business practices or go under. As for LGs flawed washing machine, it is my intent with this review to alert anyone who owns one about the RECALL. Remember: RECALL RECALL RECALL RECALL RECALL RECALL RECALL. Take advantage of the RECALL!

Purchased LG Model LFXS29626B because of good reviews and it had features we desired like 2 ice makers. Worked fine for 3 years then stopped without any signs of problems. Research discovered common failures of the compressors in these LG refrigerators. Contacted LG by phone and using Smart Diagnosis was informed by the technician that the compressor had failed. My worse fear with no extended warranty. LG offered to repair my unit without cost to me. It was repaired the same day, in short time as the repairman came with required parts on hand. I applaud LG for owning this problem, but feel cautious wondering if the new compressor will fail after a short time period. We hope not because up to this point, it has served us well and we like the looks, and features. Previous refrigerator was a Kenmore, which lasted 16 years and cost one fourth of the LG.

We have owned our LG front-loader for around 6 years and it started having problems in the last six months. The problem is that the machine fills up with water about 3 to 4 hours after use.

I purchased an LG refrigerator from Best Buy and it is three years old. I live in Santa Fe New Mexico and it turns out there are no authorized service people here. I called LG directly and they referred me to people who said they would not even look at an LG refrigerator and wished me luck. After 7 phone calls they advised me to find a service person who would work on it and they would authorize them. I found someone and when they called to get the information LG would not give it to them. I called to get the information how to safely remove the ice and water dispenser to check the control board and they refused to give it to me. I then requested to speak to a supervisor and was told one would call me back the next day. A week has gone by and no call. I would say their customer service is the worst I have ever experienced and that is supported by talking to a half dozen repair people in Northern NM who refuse to work on any LG products because they are complicated and there is no support from LG. This is an expensive lesson. A $3000 refrigerator is on the way to the dump after 3 years.

My wife did the selection of our refrigerator and she dealt with our son. And they settled on the idea of getting the LG refrigerator. It’s a combination of a refrigerator and a freezer. I really liked that our LG refrigerator keeps things cold.

Purchased top of line LG washer/dryer ($2,256.79) from Warners Stellian (WS) with 5 year warranty- expiring 2016. Model #WT5101HV. Between WS, LG, and NSI extended warranty company, theyve been unable to repair or replace our wash machine. Weve been going to the laundromat for one month. We are beyond livid! Each entity blames the other, no one will take responsibility. I would not recommend WS, NSI, or LG to anyone. Beware! We just want a working wash machine!

Im repeating what the others have said. The knobs of the LG 5-burner stove have broken a number of times and have also been accidentally turned on, only to fill the house with gas. I am afraid to go out and leave my animals in the house and check and recheck before I leave each time and I worry until I get back home.

WT5001CW - We are still having significant problems with our LG washer. The latest issue involves the troubled spin cycle particularly when washing items in the Towel Setting. While trying to wash just 3 bath towels along with several smaller items, our washer will become unbalanced during the spin cycle subsequently causing our machine to stop operating! After having to stop, adjust, and rearrange items, the machine will resume the spin cycle only to have the washer once again cease normal operation requiring me to repeat the process of pulling out these wet items. As I indicated previously, I believe this chronic balance problem is due to a defective LG software issue rendering our washer unsuitable for the ordinary purpose for which it was sold to us. This LG washer is defective. We cannot operate the washer for which it was intended.

I purchased my LG refrigerator in 2015, within one year the ice maker died. This is after they delivered it and set it up wrong and flooded my house doing a significant amount of water damage (weve paid for everything out of pocket). Now two years later, the compressor died. We have been trying since November to find a LG service provider in our area to fix it. Needless to say a month later LG tells us to find our own repairman and they will cover the part. This refrigerator is in my rental property and we had to purchase a second refrigerator for the tenants because its taken LG so much time to look for a service provider. We paid $2950 for the fridge, $200 for the ice maker, $11,000 in damages from the improper hookup, $800 for a second fridge, and now it will be $500 for the repairs (not including the $400 compressor). All these reviews are 100% accurate, stay away from LG products!!!

I purchased this Truesteam dryer in February 2017. Since the first day I used it I received a D90 message. My clothes did not dry. It took several hours just to dry towels. My house is new construction so there is no way I have lint buildup and blockage in my vents. I called LG and demanded someone respond to check my dryer just for them to tell me it was fine and working. My clothes still take hours to dry and my gas bill is ridiculously high due to the hours I have to spend drying one load. My dryer is under warranty and yet they do nothing to fix the problem. Will not ever buy and would never recommend LG products to anyone. Total rip off. I am going to continue to contact LG until my clothes dry properly. With LG products, life is not good!

Choked by LG Side-By-Side (Model # LSXS26326S). I could have died. This product was defective and plastic from the ice maker got in my water. I was choked and my throat scratched by a piece of plastic that broke loose from the ice maker top cover. I do not recommend this product. There was a design change (i.e. material change) that was done in 2018 to the top cover. LG offered me $500 for my pain, suffering, and inconvenience, which was a slap in my face. I was finally provided a refund for the defective unit, but they did not provide any interest for the 2 months that it took them to give me a check. When they sent a company to pick up the defective unit almost $5,000 worth of damage was done to my home (i.e. new refrigerator was scratched, molding/trim damage, custom pre-hung door damaged and threshold broken), which has not been paid. LG said it is not their responsibility, but yet they sent the company to my home. I really appreciate Amazons customer service, because they treat their customers like they would treat themselves.

I have an LG top loading washer purchased 8 months ago. On 12/26/2012, it quit working during a load of laundry. It is locked and full of water. This Wednesday, it has been three weeks! It smells bad and the clothes are molding. LG will not call me back. The store I purchased it from is trying to fix it. They have been to the house two times. Still waiting! LG product I will ever purchase!

Our LG refrigerator broke and contacted LG directly for repair since it is under the 5 year warranty. They sent a repair on 3 different occasions and they never were able to fix it. The issue is the compressor. I have thrown away my food several times and cannot cook since we do not have a refrigerator. It has been nearly 1 month now and LG has not resolved our issue. Our patience has run out and need to report LG. Today we received an email from Jennifer ** (Presidential Escalations Coordinator) and Abi ** (President Liaison) stating that they will buy back the refrigerator for way less than what we paid for the refrigerator. This is unacceptable! Do not buy any LG Appliance. Horrible company and extremely poor customer service. We just got off the phone with an LG agent who could care less and very unprofessional.

LG is a great brand. From phones to tvs and even the fridge, everything they make lasts and LG is always a great brand to have. I would love to own more of their products if I can. I like the easy open freezer doors. The inside ice maker is awesome too. And the overall features works great. The fridge is really the best. I love it. It has everything we need and works better than any fridge we have owned before. Lg is a really good company. LG takes their time to make the best products. I did see new LG ones out now that I would like more since I own a older one but thats it.

We purchased the LG washer / dryer set on 1-11-20 from Warner Stallion. Right from the start the dryer makes a constant banging noise like there’s a pair of tennis shoes drying. I called the appliance store that we purchased from and after waiting 4 days for a call back they finally scheduled a service tech to come out, he told me that unfortunately all LG dryers sound like, there is no fix so I just have to put up with it. I called the salesperson we had and explained to her, she said she never heard of this problem.... I didn’t hear from her again. Today I was using the LG wash machine for bedding, when I opened the door, I noticed my sheets were ripped into pieces. Think twice before purchasing a LG appliance.

LG model LRG3081St gas oven preheats to 500 degrees when set on 350. Purchased this range from Lowes and they have been good to work with and have had their repairman to our home 2 times. The control board and temperature probe have been replaced but still over-preheats. In order to use oven I have to open door and try to manipulate the controls to keep at 350. The last repairman called LG Tech support and LG said that we will just have to wait 25-30 minutes to achieve the temp. of 350 as the oven has to settle into the right temp. Lowes appliance Dept. manager said that is ridiculous and I agree. I should not have to wait 30 minutes before using my oven. Still trying get LG to to respond--I want a refund my money. Also burners on stove top are always looking dirty and discolored.

I have several appliances and a television from LG. The dishwasher and the refrigerator motors stopped working within 5 years of purchase. I paid hundreds of dollars to have these appliances repaired and now the refrigerator is making that intermittent grinding noise that it made before. The repair people said they can only come back and evaluate if the noise is constant.LG looks pretty but the quality leaves something to be desired.

Bought LG DLE3170 dryer about 3 years ago. In 6 months I started to get troubles with lint screen. During the spinning the screen would start to rise up above the edge on 3-5 mm, just enough to catch the piece of cloth. Then it would swirl it to a tightrope, which would bring along other pieces of clothes and all of them tight up in one huge spiral. At the beginning it have happened extremely rare, but last few months it happens pretty frequently. I tried to level up the dryer to perfection, but it didnt help. Seems that the screen is simply too big and doesnt stay in place for longer than 1 minute even when the dryer off.

The LG side-by-side refrigerator with ice and water dispenser is only three years old, but major rust has developed on the door beneath the ice and water dispenser insert. The control panel has had to be replaced once. The ice bucket freezes up regularly and so the ice dispenser wont work (it has been replaced twice) and the ice cover has broken and been replaced. The extended warranty from Sears wont cover the rusting problem and LG refuses to do anything saying that the rust is considered cosmetic. We bought this unit because of its large capacity. However, with multiple repairs under the warranty and the rust, we regret the decision.

Back in November 2008 we purchased an LG front load washer from Home Depot. After two months of owning the washer it went crazy! I had put a load of clothes in to wash and went about my chores, when I heard a horrible banging sound! When I ran into the laundry room I saw the washer jumping all over the place and beating holes in my wall! Before I could get to the plug to disconnect power, the front of the machine blew off and the washer drum fell out. I was in shock, my floor was flooded and the machine was destroyed! I called LG and explained what had happened and their wonderful customer service suggested that I unplug the machine for 15 minutes and then try it again! Really??? After 3 weeks, about 50 phone calls they finally sent a repairman out who said it was do fixable! Another two weeks went by and we finally got a replacement machine. The replacement leaks all of the time! They have been out to check it more times than I can count and it still leaks! I will never buy another LG product!

Our just under 3 year old $2700 LG French Door fridge stopped cooling. This one was the type with only the door ice maker that has always sucked and only made enough ice for one large glass a day. LG sent out a tech for $275 (I had to pay in advance) that did nothing and said the coils were dirty and needed to be cleaned and left. I cleaned them and it still is not working. I also did the over the phone diagnostic with the India call center (customer disservice) which was completely useless. I will be doing a dispute on my credit card for the BS service call and hope I can get a real tech to fix it. I also have the 10 year warranty sticker on my door, total scam. I will never buy another LG/GE product ever again.

I have call Sears Home Service to repair my LG Refrigerator and the repair service told me that the LG refrigerator is unfixable. Did not know that LG ref. are disposable. No more LG product for me and my family.

My LG bottom door refrigerator started having problems in June, the freezer stopped working. It took 2 months before someone would come and look at it. Then the part was no longer made. Since the part was under the 7 year warranty, they said they would replace my fridge or give us a refund. Ive called, and called, and called, each time talking to someone different, just for them to tell me to await a call in 3-4 business days. Each time I had to call them back. Now they say they are only giving me a few hundred dollars instead of a full refund! Ridiculous! I will never buy a LG product again!

A friend gave me a used LG Tromm washer. It never worked correctly - kept getting a DE error or a de error. Replaced door sensor, cleaned out drain, had two different professionals repairman come and one handyman twice - still not repaired. LG says they cant do anything because their model number sticker wore off. Unbelievable.

I purchased an LG Refrigerator two years with dismal results. The ice maker on the French doors broke, even though I only actually used it for 8 months. I applied to the company for assistance. I complied with all their requests for information, but they never got back to me. Finally after several weeks and many calls, they said they would not help because I purchased a floor model. There are two lessons here - The LG refrigerators are poor performers and the companys warranty is worthless.

Our front-loading washer, bought through Best Buy 6 months ago, has a soap dispenser that will not properly drain. LG customer service, now contacted 5-6 times, will not fix the problem without a proper paper receipt. Nothing I have is good enough for them. The most frustrating experience for a brand new appliance.

Almost every load we do whether its a big load or small, light stuff or bulky, the UE error light comes on. Sometimes it is on while the machine is still filling or rinsing. Sometimes it is on and the machine has come to a stop. You can never predict when a load or which load this is going to happen to. The bottom line is it can take a whole day to finish a couple of loads. Today we did two load. Total time from start to finish was a little over five hours!! Supposedly, you can pause the cycle and redistribute the load manually and that will cure the problem. Yeah, it will for about 5 minutes until the UE comes on again! Knowing what we know now and having suffered with this for two years, we would NEVER buy another LG HE washing machine. If the damn thing wasnt so expensive, we would have gotten rid of it a long time ago. Its so bad now though that we are probably going to do just that - get rid of the thing.

I guess I should feel lucky. My $2200 LG refrigerator lasted 3.25 years. Reading all of the other reviews it appears the average is 2.5 years. LG states the life expectancy is 20 years. If they truly believed that, why doesnt the compressor have a 20 year warranty. Its baseless marketing, My dead refrigerator has been standing in my kitchen Since July of 2019. Consumers settled a class action suit against LG, but LG still has not done a thing to resolve my issues except send me a generic e-mail referring to their website. LG responds to these reviews, stating this is not a normal customer experience.LG fought a class action suit, lost, and had an appeal dismissed on their faulty compressor issues. And they have yet to fulfill their obligations in the settlement. This is the routine for LG customers, not the exception. Search: LG REFRIGERATOR CLASS ACTION SETTLEMENT BENTLEY, ET AL. V. LG ELECTRONICS U.S.A., INC. Case No. 19-CV-13554 (D.N.J.).

Updated on 02/14/2021: I posted a review on 12/19/20, at which time my microwave had been dead for two months. LG responded by asking me to send details by private message. I did that on 12/20/20. They did not reply, respond, or take any action. LGs second repair attempt (on this, the third time the unit has failed) broke what few remaining features (fan, light, clock) still worked. Costco has been trying for the last two weeks to get LG to replace the unit. They are getting what I got: no response, untruths, failure to call back when they promised. LG customer service is non-existent. This Friday will be three months since it broke. They do not contend that I am at fault in any way. They just wont do anything.Original Review: We bought a microwave from Costco as part of a $4000 kitchen appliance package. It has died three times in the year and a half since purchase. This third time (November 19), the part needed to repair it no longer exists. Despite that, Im getting a complete runaround from LG customer service, repeatedly being promised call-backs that never happen, 20+ minute hold times, and hours wasted on the phone. At this point, I am promised a call by December 28. Ill believe it when it happens.

Purchased my washer machine 1/3/08. The drum in my washer stopped turning, no warning lights of any kind came on. Called LG and because I didnt get their extent warranty, my washer repair for parts only was going to be $500.00 plus not including labor. I had to use my daughter Lowes card to buy another washer. Having a washer for only 2 year paying $880.11 from Home Depot. Called LG customer services and LG Customer interactive Center. They said my model washer was made in 2006, dont know what that had to do with anything because been made in 2006 and with me purchasing it in 2008, my washer shouldve lasted long then that. Please can someone help me? Dont understand how big company get a way with beating us out of our money and nothing can be done. Angry! There is a defect with this washer!

We purchased an LG fridge and stove from Home Depot on January 3, 2014. We were given a date for delivery of Jan 24, 2014. So my husband takes the day off work to await the delivery. At 9:30 am we received a call from Home Depot asking if we had received a call from LG with our delivery time? We answered, no, we had not, and Home Depot staff said he would call LG to see when it was coming. Several hours later with no return call from anyone I called Home Depot (2:30 pm), only to be told that our products were out of stock and would now not be delivered until Feb 4, 2014. So upset over taking a day off and not even the smallest of respect for LG to call and inform us that our products were not coming, we wait until the next date. For Feb 4th comes and again my husband takes the day off work to await the delivery (surely if it was not coming today LG would have called to inform us). By 11 am we heard nothing so I placed a call to LG myself. It was at this time I was given the run around. I asked her if it was customary for them to not call their clients to inform them that their delivery is not coming. She told me it was Home Depots responsibility (I spoke with Home Depot and the told me it was their responsibility). I explained that I felt that was horrible customer service to not provide common courtesy. I let her know that it cost us money to stay at home for the 2 days and they couldnt pick up the phone. The customer services lady could not help me and when I asked to speak to a manager the manager would not take my call and instead gave me the number to call the delivery department. It was then I spoke with them and was told that it wasnt coming today either and had no idea when it was coming. Eventually we found out another delivery date of Feb 12. I wonder if I will ever get the items I paid for??

I went for brand name and would have chose otherwise could I do it again. I have always trusted LG products but the fridge was somewhat of a disappointment compared to other products. The shelving was too close together and didnt hold up well, was often difficult to change the shelves because the metal would catch on the sides and stick. The crisper drawers would often stick and the plastic was cheaply made. But I like the size and location of the freezer, space inside the lower area. A shelf on the door that provided an area to put the milk. There was an area to put eggs without the carton and the crisper drawers were clear.

I ordered a Part for my stove hood (lsvc302st) in April. It is now June and theyre telling me the part is on backorder till the end of the month. Every time I call the parts on backorder for longer. Play it safe and do not buy Any LG products. Its new and shouldnt have broke this soon. I dont use it a lot.

I am writing this for LG refrigerator. Their after sales service is worst. Pls think before buying this product..Their service center are not responsible for anything...Worst experience...Will never buy LG product.

My LG stove worked for about 3 and a half years. Then began shutting off and not coming back on. Finally convinced 2 different repairmen to come, but they didnt fix it. Most repairmen near me wont work on LG. Parts hard to get and expensive. It wont come on now at all. Have to buy a new stove and this one is less than 4 years old!

I purchased an LG washer and dryer several years ago. I absolutely hate them, but they cost a small fortune, so I am not ready to buy new ones. Here are my complaints: my clothes never get cleaned; it doesnt use enough water to get them cleaned! They always have a mildew smell. Now my detergent draw will not open. It is stuck for about a month, but it would eventually open. From all the complaints I have been reading, why has the Better Business Bureau (BBB) not gotten involved? My sister bought an LG refrigerator, and she also had multiple problems with it! I will not be buying another LG product!

Purchased refrigerator end of April 2015, paid 2900 and expected it not to break in less than 5 months. It has been 3 weeks without refrigerator - I lost $3000 in medicine and approx 500 in food. LG covers nothing towards any loss nor do they care. I received my next batch of Enbrel today and today a value of 12000 and have to take it to my daughters house 20 miles away - I have no way of keeping it safe. Lg has been unresponsive and will not return a phone call. At this time service is scheduled for Monday. Hopefully they ordered right parts as no one came out to even look at it.

The washer keeps tripping GFI which indicates a current leakage problem, that is, a DESIGN PROBLEM. Local techs and LG keep writing this up as an electrical breaker tripping which is a problem of shorting out, or over-amping, not current leakage. GFI breakers are required by electrical code in areas where water is present. The local techs and LG want to solve this problem by removing the GFI, thus violating electrical code in order to make their product work. Current leakage design problems dont improve, they get worse over time, further endangering customer safety.

My refrigerator is 6 months old. The Ice Maker at 2 months old started to produce metal/oil tasting ice. I called to have the unit looked at and they sent out a tech that agreed the ice was tasting like metal. He suggested replacing the water filter and I did. It solved nothing. I cleaned out the ice bin... solved nothing. Added baking soda as suggested by tech support... it solved nothing. Made sure food in the freezer was sealed in zip locks as suggested... it solved nothing. Water coming from the dispenser tastes fine, so obviously, somewhere in the Ice Maker unit, its getting tainted.Basically, after 6 months (still under warranty) they refuse to send anyone to fix the stupid thing unless I agree to pay for the tech out of my own pocket because he found nothing wrong with the fridge despite he agreed the ice tastes like metal. I should have sent the entire unit back when I had it the first week and had to call for service... that issue was someone at the factory didnt plug in the compressor power cable. Horrible customer service, useless tech support, and terrible warranty policy. 6-month-old fridge with an Ice Maker I cant even use. Never will I purchase an LG product again.

Had to replace my 12 yr old machine last year and I am so happy with my LG. Very expensive but worth it. The washer does not have the center drum which makes a HUGE difference. It’s quiet and the dryer dries the clothes well and fast.

LG Refrigerator LFX31925ST/00 - Well 4 years after the first time the cooling fan went out of service, it decided to quit again. Again another 7-10 days waiting on the part! The repairman told me this part is so high in demand they cannot keep them stocked. I guess you need a spare refrigerator for all your food when you own an LG? Somewhere to keep it cold so it does not spoil. The cost of food replacement is not cheap. This being the second time we decided to buy a new one other than LG!

I purchased my washer in 2007 and have been pleased with using it. I am now getting a TE error and I cannot get anyone out that will fix it. I called 2 services and both of them will not even come out to work on it. I had another man come out today and said I need a mother board and he told me they no longer make them??? He said it could be the Thermistor and the part cost $40. Funny, I went online and the cost is $7.00. I have taken the machine apart myself and I am willing to put in my own thermistor but I cannot locate it or find someone at LG to help me. I have been told its in the front which I cannot reach and also told its on the top??? No one will even guarantee they can fix it. LG wants $125 just to come out and service it and there is no guarantee they will fix it. Never again will I purchase a LG.

The appearance of the washer is great but its not user-friendly after 4 months of using it and using it lately it has now developed a very loud annoying squeal and please do follow the soap guides otherwise youre going to be washing them two to three different times to get the soap out. Ive learned how to use it since having it so my lifes a little easier. Thank you.

My 32CFT refrigerator’s compressor failed 3 times in last 3 years. Still within Warranty. This time it stopped cooling on Aug 6th, notified on 7th, they sent an Authorized tech from Goodman Services: they sent 3 technicians so far, but the problem never solved. First Tech, came in with ill health, couldn’t finish the job and left in the middle. Second one came two times and spent almost 4 hours, told he fixed everything and asked to wait 24 hrs to get full cooling, but never happened. Their customer services never cares about customers, after all they are the only authorized tech for LG.Got to speak to almost 7 to 8 LG reps, spent almost 15-20 hrs on phone, every time diff. answers, even after 1 month 1 week, the problem never solved. They scheduled one more service call to same Goodman service company again for an urgent service request almost 4 days ago, but no response from them yet. Can you imagine how can one survive without a Ref during this Covid situations, in hot summer in Texas for more than a month with two small kids. Spent almost $2k, still in Warranty, bought extended Warranty, which of no use when needed. It has been terrible. Hope LG may take an appropriate action to resolve my problem ASAP...

You know I expected that LG would be a good company and that if should something happen to my recently purchased LG fridge, that they would provide good service to me. How wrong I was. LG really let me down with not just their product - this new expensive fridge that broke that just after 1 year, but especially with their service. I asked if they could provide a service technician and the only one in my area wont repair the coolant system. So they purposely have the only technician in the Greater Vancouver area not do coolant systems. This seems designed to frustrate customers. They then said they could get another technician a week later who would cost $500 for labor (5 times the other service rate). In the end, I decided to scrap my fairly new fridge and get a KitchenAid fridge because its a better quality product and KitchenAid does right by its customers. LG is a really terrible company and I would recommend staying away from their products if you dont want to go through service hell.

Our LG LFXS24623 fridge experienced a compressor failure at 2 years after purchase. LG shows a 10 year warranty on the compressor however that is on the parts ONLY. I spent $400 for a Sears tech to install the free part. According to the tech he is replacing compressors on LG fridges constantly and there is a class action lawsuit against LG for compressor failures. In addition to the compressor issues, the ice maker is faulty and requires constant fidgeting to make it work. This is another known issue on LG products. The only thing worse than the design/build quality on LG appliances is their customer service. They are in some foreign country, they read off a script, are extremely unhelpful, will not pass you to a supervisor on request, etc. Life is definitely NOT GOOD with LG.

Bought LG dish washer Oct 2018. 6 months in, it would not power on. After a month, repair was completed... that night it flooded my kitchen. That was Five (5) months ago. Since then they made a repair for the leak (I waited 2 1/2 months for the 3 parts) but repair did not work. Once again the dishwasher flooded my kitchen. I have been without a dishwasher going on 5 months now. Have been unable to get a straight answer from LG. I understand appliances might have problems —what I don’t understand is LG’s absolutely horrible customer service. They are rude, don’t give you straight answers, say they are going to call back and don’t. One rep told me they don’t replace a unit just because it happens to be a lemon! Do yourself a favor —- stay away from anything LG!

My husband and I are teachers and dont make much to begin with, and we are only paid 10 months out of the year. It is our responsibility to be conservative with our money so we often buy in bulk with coupons. Well, last year after we came home from our vacation (not a glamorous one either) to a very hot refrigerator and $400 worth of food that had gone bad, we called and fought with LG customer service who were very rude to us. They refused to replace the food but because it was less than 6 months old and under warranty, they sent someone to fix the problem. Now this summer, we went away again, and came home to a fridge full of moldy food again and another $300 worth of food. At this point, we cannot afford to replace much of it because we wont see another check until the end of September. We were trying to budget and plan ahead. We paid for the extended warranty from PC Richards who has been wonderful thus far. So, they sent someone out to take a look at it, but we were told that this is just a trait of the LGs which have fans that are known to shut down if the food cabin gets too cold and sometimes there is a glitch where the fan wont turn back on again unless the refrigerator is unplugged then plugged in again. So both my husband and I have been on the phone with LG customer service, and they have been nothing but rude. I was told that it was not in the customer service policy to replace the lost food. When I asked them why they had that policy, the supervisor was unable to tell me. She just said that that was their policy. All I asked was why, but she refused to tell me. If I treated the students and parents in my classroom the way LG treated my husband and me, I would be out of a job.

My LG Refrigerator has gone out completely for the second time. The problem is the motherboard, again! The fridge is only 4 years old. This is the worst product that I have spent money for. Thank God we have another fridge as a back-up. I guess I should have checked where it was made! I might need to check an American-made product, if we still have one. LG is a cheaply made piece of junk! Dont buy them!

This morning, my wife started a load of clothes in my 2002 LG Trom front load dryer. I was in the backyard with the dogs. I noticed an electrical burning smell. I ran in the house to see if there was a fire! The dryer was smoking! I turned off the gas and unplugged it. I repair all types of equipment for a living. Upon disassembly, I found that the wires going to the safety temperature switch, on the top of the burner tube, had shorted out where they were rubbing on the gas line.

I purchased a washer dryer from discount Warehouse. They were both LG products. Part of my analysis was based on a promised $250.00 rebate. I was told it would come in three to four weeks. It is now over three months and no rebate. To get through to them on the phone is impossible. My vendor has done nothing about this as well. Needless to say I would not count on getting any rebate back from LG products.

I purchased my LG Washer and the entire area around the bleach spout is rusting on and underneath. Its truly crazy they get away with selling such a cheaply made product. Anyone thought class action yet?

I bought a new LG refrigerator a few years ago and it has stopped working. Ive called LG and cant get a call back. I paid a local repairman 100 dollars to tell me he couldnt make it work. We are going to buy another refrigerator this weekend. I spent 3200 dollars on a piece of junk.

I purchased my LG Waveforce washer from Sears (thankfully it was on sale). I have the same problem as the Shannon in LA. Takes forever to wash a load, from the error codes. This started from the beginning and I called LG and every time they came out it would not duplicate. Finally after months of this and many phone calls to LG, they actually replaced it. Same thing. I just gave up and have been dealing with this washer for about 4 years now, waiting till it completely dies and I can buy a new washer. I sure do miss my old Kenmore that had a ringer in the middle. That one got my clothes clean. There is never enough water to get the clothes really clean, if and when it finishes washing which takes double time because it stops and starts over. The only setting I use is the bulky/bedding one because it uses the most water. I can never leave the house once I start a load, because it would never finish. Thankfully its only me, dont wash much and I sit near it, so I can hear when it ** up. The clothes smell moldy after washing them, and the machine is always smelly after a wash. I hate this piece of crap.