The features I liked about the LG refrigerator was my double side by side doors and the ice maker and water dispenser were the best part of it all. I would get it again if I needed another one anytime soon. The Only thing I didnt like was I think there could have been more shelves and storage room inside it. Overall it has been a really good refrigerator though, so I really cant complain about it too much. I never really had any issues. The reason I purchased the LG refrigerator when I did Is due to a sale they had going on at the time and I liked the style of the fridge. I chose this brand over other brands because I have purchased LG in the past and never had any issues with them at all.

I purchased a $3,000 refrigerator from LG. It looks beautiful. From the first month, I have had nothing but problems. I was so glad I bought extended warranty. Unfortunately, the warranty is useless because even the replacements become problems within a few months. This company has extremely poor quality products and extremely poor customer service. I have had an ongoing issue with mold growing on the inside of a piece of plastic on the front of the shelves. The company, without even coming out, told me it was not their problem. The company repairman came out to repair the perpetually broken ice-maker and told me the black line was due to inferior quality Korean plastic. He said it would only come back so he couldnt replace it. Then came an odor which would not go away even though my fridge was immaculate. This odor then took over the ice and water and even with the replacement, the water and ice are unusable because of the taste. The mold has to be coming from within the plastic. I have broken this plastic front piece due to putting Clorox on it every few months. But it continues to grow back.This is a potential health risk. The company refuses to even replace the piece of plastic that had to be pried apart in order to put Clorox in the mold. This is not normal, especially since there is nothing in my fridge most of the time. Be very careful and check this company out before purchasing. I have spent so much time waiting for repairmen only to have them tell me that the problems are not under warranty or that it is something not repairable.

We bought a new LG refrigerator from Lowes a little over two years ago. The freezer quit freezing. We called, paid their set fee for repairs and set the appointment, a week out. They came, diagnosed compressor issue. They had to order it. It finally came. We called again. Another couple of weeks before they came to install. They said to give it a few days to work. Its still not working and they cant come until Monday -- over two weeks after the new compressor was installed. And now the refrigerator portion is not cooling. Each time we call, they merely say Im sorry. We have been homeowners for over 25 years and have never had appliance issues. DO NOT BUY AN LG!!! I wish I had known. I wont make the mistake again. Substandard appliance and substandard service.

Im very disappointed with the LG dishwasher I purchased a little over two years ago. I cannot believe after two years of maybe 100 uses (generous estimate) it already is useless. It will sometimes work and most of the time automatically shuts off. I did not purchase an extra warranty since I had a Whirlpool at my rental unit (over 7 years old, maybe more!) and did not have any trouble with it. When I called the service center they basically said I would have to pay for the service call, labor AND parts! I will NEVER buy an LG product again!

Quiet, efficient, makes dishes look new! Dont understand all the capabilities & features yet, no instructions provided. But WHY does every cycle take almost 2 hours?!? Every model, every brand - just too long. Thats crazy!

After buying LG refrigerator, ice dispenser stopped working. Repairman out three months finally replaced. After four years food not cold. Freezer cold, put food in freezer didnt freeze but was cold then was warm. The compressor went. Called several places no one able to repair compressor.

Don’t ever buy an LG refrigerator! Paid top dollar for a top model in 2017. Since then the compressor has had to replaced, and now it will not make ice due to an issue the company is obviously aware of because they issued a tech bulletin to the field that describes EXACTLY the issues I am having. It’s out of warranty now. They want $700 to fix it. Spoke with “Executive Services” after getting nowhere with their regular Customer Service. At least their regular customer service people were polite (if useless). The U.S. based Executive Services were downright nasty!

The look of the refrigerator was pleasing. Particularly liked the ability to get both water and several types of ice from the door. I also thought the look of the refrigerator was appealing. The way the freezer was designed was horrible though. There was not enough room and the drawer was very flimsy. Likewise, it was difficult to share, like in a roommate situation. But liked the way it was designed with a gun metal-like sheen to it. It was extremely deep and didnt look like it would be hard for a short person to make use of the shelves.

All 5 stove control knobs have melted and deformed because they are plastic and located directly above the oven. LG customer service instructed me to find the oven model number and after pulling the oven out they then advised me that some ranges do not have the model number on them so they could not help me replacing the knobs. I’ve used the oven once. Don’t buy LG appliances.

Updated on 07/29/2020: LG response with a classic, there are not the way they treat a customer. The same for everyone because I read other reviews (too late for me, I already bought the oven). The reviews were mixed, but not good enough. Original Review: I bought it on March 2018, and is not working. No heat. I call customer service saying I think is the magnetron. It has a 10 year warranty. They say I need to call an LG technician. I didn’t buy the extended warranty because it was too expensive. So, I need to pay the labor. So it not worth it. I will not buying an LG microwave again.

We purchased our first one at Best Buy. The capacity is very large. We sold our house after five years. We were so happy with the microwave. When we built a new house we purchased the exact same one. We are still using the same microwave after four years and still love it.

Our new LG model 6323S electric range needed gating used to. Something to consider, LG designers didnt think of the 220 connection at the rear of the range. Unlike my old range, the back cover did not go all the way to the floor, leaving twelve inches clear and unobstructed access to the underside from the rear of the range, this allowed plenty of room for the electrical connection and allowed the heavy wiring to slide under the rear of the appliance and further allowing the range to go all the way back flush against the wall.With this new range, the full rear back cover completely prevent access to the void under the range, there is no room allowing clearance for the connection and storage for the excess heavy wiring, causing the range to stick out from the wall over three inches looking out of place and giving room for items to fall behind the stove. Im strongly contemplating getting rid of this LG range. When purchasing a new range, who would think of such an issue? Wont do the same mistake again.

Purchased LG dryer DLEX3250W in 10/14. The lint filter has not fit into the spot for a while - seems to have swelled and pops up. Twists all sheets and clothes. Now, the corner broke off and 10 items (sheets, womens underwear, tanks, camisoles, summer dresses) all are ripped and destroyed!

$3,000 5-yr.-old top of the line LG refrigerator still not fixed after 5 weeks! Horrible customer service! LG has not been able to repair it in 5 weeks with 6 visits from repairman. BTW: ONLY PARTS are covered by LG warranty, not labor. If your LG fridge breaks the day after you buy it, YOU pay for labor, and each call involves a minimum of two visits by repairman - one to look at it so he can order parts (they keep nothing in stock) and at least one return to try to fix it.The repairman suggested on his FIRST visit that we BUY A NEW REFRIGERATOR, before he even ordered the new compressor. They do not want to honor warranty. They want you to give up and buy a new appliance! He actually said refrigerators do not last more than 5 years! My son in law has spent hours on the phone (mostly on hold) trying to arrange repairs, been transferred to departments that are closed, been told to call back tomorrow (when departments are closed), and been told that the earliest available repair appointment was 4 weeks away! He has been hung up on. He has been told that they cannot access his records and that the only department that can access his records is not open today (Friday). The repairman suggested more than once that we buy a new refrigerator instead of requiring LG to honor their warranty. Who spends $3,000 on a fridge they expect to last only 5 years?

We have had an LG refrigerator (Model FX25960ST) for 7-8 years. In that time I have had to replace the ice maker twice. The light cover partially melted and will no longer stay in place. Yesterday we noticed the hardwood floor on the other side of the wall from unit starting to buckle. I pulled the refrigerator out and found a half inch split in the water line on the back of the refrigerator. Water shot out when it made ice. It is going to cost us $$$ to fix hardwood floor (and replace refrigerator).

I am writing this letter because my mom who lives with a terminal illness has been without a fridge for nine days. Neither the fridge nor freezer works. This isnt the first time. She went without a fridge for a week before this a month ago. She recently purchased this fridge in October of 2012. We were told to go buy or ask a neighbor for a cooler to put our food in. We live in a very small town, and it is difficult to eat out all the time. We have been losing out hundreds of dollars with the food going spoiled. In addition, I am working all day, and my mom is without food. The first guy who came to fix the fridge brought a hair dryer. The second guy said he only ordered the part for the freezer and not the fridge even though we told him that neither worked. When my mom called the appliance company to see how soon the part was coming in and asked if she could get the part number, the manager said he did not have to tell her that and spoke very rudely. Then when she asked when the technician was coming out, the manager told her the technician would be in court all day. My mom isnt able to speak well as her muscles are going out. She also noticed a scratch on her fridge that was done by the technicians. The appliance company said they had nothing to do with that as did LG when we called.Therefore, I called and spoke with the supervisor and filed a formal complaint hoping someone will hear our frustrations. The supervisor was helpful and did as much as he could, which was to see when the part would come in. However, the manager of the appliance company said he was on the road and couldnt give the information right there and then. That is understandable, but I dont understand why it is taking so long to get a part in. Can the part not be delivered in 1 or 2 business days? We paid over $1200 for this fridge. I dont understand the customer service. The appliance company has been rude and LG has not been able to do much. I understand there is a process for everything, but this has become too much. What are we to do? My mom is stressed with having a terminal illness and her husband passing away recently. Can you please fix this situation? I have sent this through the post office with urgency hoping that you can address the situation.

The fan in this refrigerator is very noisy when operating. LG would not replace the refrigerator but did replace the fan two times... The fan is still noisy. Other than a noisy fan, the refrigerator operates excellently.

Purchased 823.00 dishwasher that is now 9 months old and has not worked for the last 4 months. Repairman has been here and ordered parts that are on national backorder and they still cannot give us a expected day of repairs being completed. I will never purchase or even recommend purchase of any LG product from here on out. Thanks for the nightmare LG.

LG Washing Machine model WT1101C - After 2 years of normal use this machine failed. It was sold as heavy duty. Under normal use the drive shaft broke off inside unit. Called customer service and was advised to call service tech in our area, he never returned call. Under the LGs useless warranty they stated we would have to pay for service call. Filed complaint with BBB and went no where. Also, supplied pics of receipt and broken part. They offered a possible courtesy visit from tech and would not supply replacement part or refund. Guess they will go out of business if they had to honor their warranty for all the POSs they are unloading on the consumers. No customer service or ethics to this company. No stars for this company. Will never buy LG brands again!!!

We have now replaced both the main board and control board on our LG front load washer all within 8 months. The cost now equals what we paid for the washer. We are not happy! The service repairman informed me that we needed to put a surge protector on the machine. He used to work for the manufacturer! Where in the manual is that mentioned? For only $5.00, we could have saved well over $1,000 for replacement and service. Why is this not told to the consumer when the machine was purchased? Has anyone else experienced this? Were you told to plug in a surge protector?

Our four-year- old LG French door/bottom freezer is a piece of junk. The ice maker continues to shoot water after the cubes have been made which are freezing into large clumps. We now buy 10 bags at the store. Also, the glide for the freezer shelf broke and the shelf fell off. We have since had it replaced. The circuit board failed, also. All food was lost. The LG supervisor was adamant that they could not replace after we appealed. Her comment was why we didnt buy the extended warranty (Who would have thought the main control for this unit would fail.). It cost us over $500 to replace the board, not counting the food which was all spoiled. Of greatest concern is the lack of customer empathy by the LG people. There will never again be an LG product in our home.

The compressor went out on this top end refrigerator (lglmxs 30776s/01, on sale for just under $2700 ) at 2 years and 2 months-the parts were under warranty. It took 6 weeks and 2 days to get it fixed, and many, many phone calls to LG! Their consumer service twice referred me to repair companies that could not come through (you had to use their referrals under warranty), and when they couldnt get the job done, you had to wait another 5 business days to let them respond, then you had to wait another few days for them to find a location of another repair shop. This was getting old so I got Home Depot (where I bought it)) involved to put pressure on them. Finally LG let me find my own repair shop and it was fixed! OVER 6 WEEKS LATER-a near $2700, 2 year old refrigerator, by the way the labor was $700. NEVER another LG product for me!!!

I have contacted this company over 20 times in the last 11 days to get my refrigerator that’s less than 60 days old fixed or replaced. Water and ice maker stopped working and then the unit stopped cooling. They want to keep “sending” Casper out here to fix it. No one shows up!!! Then make me wait longer. Lost 3000 for refrigerator and then lost 1000+ for foods and they just keep playing games!!! Lawsuit coming. I’m done!

We were so happy with our side by side refrigerator. Until after 3-1/2 years after purchase it stopped cooling. My old cheap fridge that it replaced lasted 17.5 years. I purchased this more expensive refrigerator as I thought LG was a good brand (also bought a stove & TV by them). We tried the diagnostics available through the SmartThinQ app, and it says there is nothing wrong with it. Upon researching the problem, looks like there is a class action suit against LG due to faulty compressors failing after 3 years, which they claim LG knew about, but kept selling these. Now I am out a freezer full of meat and have an expensive repair. I looked at appliance repairmen from the LG site, and the two closest to me are based out of a home and an apartment. Seemed a bit sketchy. Also found that LG replaces the condensers with the same faulty condenser, so I looked elsewhere for a professional repair company. Very disappointed in LG as I had been a happy customer up until now.

We purchased a brand new LG washer and dryer in May 2013. Last week the washer stopped working and gave us an OE error. After the repairman came yesterday (Tuesday), we have to wait ANOTHER week for pump that was broken. I have been to the laundromat this morning to the tune of $20 to wash and dry clothes, not to mention the time wasted sitting there. These are precisely the reasons why we wanted a reliable washer and dryer. I am buying new kitchen appliances (microwave, stove, dishwasher, and refrigerator) this summer. I WILL NOT buy LG appliance again. The reliability is terrible!!!

We purchased an LG refrigerator 2 and a half years ago. It has stopped working. The refrigerator is not cold and the freezer does not freeze. LG has cancelled or failed to show up for 2 scheduled visits. We have now been without a refrigerator for over 20 days. LG representatives are now saying it will take them 7 to 10 days to review our documentation (receipt of purchase). We have called customer support at least 6 times and they lack integrity and empathy. How would one of them feel if they were in our shoes for 20 plus days?

The display panel on the LG 3500 is NOT back-lit, therefore you cannot see what the lights indicate without a flashlight. The markings are a light gray, behind a dark panel, making it very difficult to see without getting a flashlight. LG customer service says too bad, thats the way it is designed. No offer to replace brand new dryer, and they didnt flinch when I said I would go to another brand.

This has been by far the worst customer service I ever experienced. Our LG refrigerator just stopped running. We only had it for about 7 months. We contacted them and they have strung us along for over 2 months now. No one has repaired it and they have not replaced the unit. We keep getting told we will get a call in 3-5 business days each time we contact them. They never get back to us. We still dont have a refrigerator and this is still under a warranty. Its horrible living without a refrigerator for this long. We had so much food go bad when the thing stopped working. Its already been a huge expense. LG has made this so difficult for us and we still are not getting the customer service we deserve and still have a broken fridge all under WARRANTY that they do not stand by. I will never purchase an LG anything ever again in my life. Worst service ever.

Our $3,500+ super capacity LG refrigerator stopped cooling at the 6 year mark. Several repair attempts have been made in the past month under warranty and at least $2100 in food has spoiled. Weve also spent $370 on floor repairs from water damage leaking from the fridge after the second repair attempt. My fiance and I have been tirelessly working the frontlines 6-7 days a week taking direct care of critically ill COVID patients at hospitals with little time to grocery shop (or sleep) since this pandemic started.For a month now, my family has been eating from our hospitals vending machines or relying on fast food delivery service which has drained our accounts. LGs policy states a maximum of $300 food reimbursement and if our unit is deemed unrepairable even under warranty, we have no option but to pay for junk hauling. After purchasing several high end appliances from LG, this is a huge slap in our faces.

We have 5 LG appliances bought in 2011. Washer piece of junk. Today refrigerator shut down. Went back and forth with LG people. Very dissatisfied with their products even after a repairman said washer was deteriorating. Recommend not to buy their products. Wish I didnt.

I had a kitchen aid dishwasher for 15 years with no problem. Updated my appliances and got a high end LG dishwasher. It is so disappointing. Bottom rack keeps falling off the track. Dishes dont get clean - have to prewash dishes. Silverware container keeps falling apart. Worst of all - after 1 /1/2 years it has stopped draining. $200 for a technician to come out. I feel violated. I thought I was buying a good brand and it is a piece of **.

Beware of LG front loader washing machine WD13020D, especially for Australian users. The plastic wash drum which surrounds the stainless steel wash bowl is easily pierced by Australian fifty-cent piece. LG wont accept responsibility and said the hole in the plastic drum is caused by foreign body (indigenous fifty-cent piece. Natural habitat: pockets). I have heard of several instances of this happening.

Soon after we bought this model on 7/28/09, we had to replace the circuit board as a result of what the repairman said was a design flaw, whereby using the self-cleaning mode will burn the circuit boards out if you use them more than once a year. Now, our oven will not heat. The oven indicator says both elements are on, but they are only warm to the touch. I cant get a repair manual or an answer from LG as to how to fix it or if there is a recall on the product itself. Are we stuck with this bogus product?

I have an LG refrigerator that has a sealed system problem, and still within the 7 years warranty. I had both Sears and LG serviceman telling me its not repairable. I just got a call from LG that they will prorate and give me $333. Thats nonsense. The user guide says, Your LG refrigerator will be repaired or replaced at LGs option... It doesnt tell me anywhere in here that it will be prorated and I get less money than what I paid Sears ($294.24) and LG ($89.00) for determining the issue. I had Sears to checkout the refrigerator and 3 trips, they determined the leak is from the cabinet. They said I have to go to LG. I called LG and they said they wont take Sears word and documentation, and I have to get an LG repairman to come and look at it. The LG guy showed up and told me yep, thats it. Not repairable and should be replaced by LG. LG called me today and they are going to give me less than what I paid to tell them the sealed system that has 7-year warranty is bad. Do not buy LG if thats how they stand behind their warranty.

LG needs to have a class action lawsuit filed against them or we all need to file claims against them in small claims court. We have most of the same issues as everyone else: Tromm LG washer and dryer. Washer model WM2277HW and dryer model DLG5988W. The washer smells like mold and always has. Slimy, moldy gasket, towels and bathroom rugs come out smelling like a barn, especially the washcloths. Soap dispenser does not drain properly; dryer does not dry. We have had multiple service calls and nothing gets more than a temporary fix or they declare they cant find anything wrong. These units were supposed to be the best and we have been putting up with them far too long.

Ive had LG phones with good luck, and I the look of this oven, but my previous two Whirlpool ovens performed better and were easier to clean up. The surface of this oven is for some reason hard to clean. Also, with hand washing using mild dish detergent, the print on the knobs is wearing off, and the stove is only a year and a half old. Because its considered cosmetic, and over one year old, LG will not replace the knobs. Ive never seen this happen, and at $45.00 per knob, am not pleased about having to replace them at 1 and 1/2 years. I wont be buying LG again and I wont be recommending.

I have the same problem with my washer that was purchased from Home Depot November 2011. We really need to urge LG to fix or replace these faulty machines instead of doing the measly recall fix which does not seem to fix the problem. I just signed the petition LG Electronics: Replace or completely fix a recalled washer on Change.org. Its important that we pass the word and get as many people to sign as we can to get LG involved. Will you sign it too? Thanks!

Out of warranty, 3 year old top of the line all stainless unit (3.7 cu. ft. capacity), now water temperature goes up to 98 F at most during all wash cycles. A Sears’ contract proved no better. The Sears tech put in a new heater unit, it made no difference. Even though the water is tepid at best, the worker from Sears says it is working fine and he sees nothing wrong with the machine until a month ago. I got nice hot water when I washed my clothes. Now, I have to settle for tepid water or cold.

We bought an LG LFXS29766 in a new home build in October, 2017. Two days ago we came home to water on the floor, the cold box with a temperature of 55F and all the frozen foods half thawed. The repair technician told us today that it is a compressor failure and now I see that we are far from the only one. In fact, a Google search starts with a Class Action Suit against LG for just this problem. We lost all the food in our refrigerator & freezer and it will be weeks before it can be repaired. We paid thousands of dollars for this refrigerator and how are we going to keep food cold for the next weeks? I never would have bought an LG if I had known that this was a known problem.

They warranty the motor of my LG front load washer for 10 years, and my washer is 3 years and 2 months old; however getting them to come out and to process for the eventual replacement has so far taken 3 weeks. They are moving to replace because it wasnt 4 other things they replaced. They tell me since the part which was on back order for 3 weeks and suddenly arrived without warning, DURING the time period they were reviewing for my replacement which is 3-5 business days, that I have to start all over with another 3-5 business days to review for replacement YET AGAIN. Ive been 4 weeks without a washer. The customer service reps sound like robots reading from a script. They dont even sound human. This part that suddenly arrived without warning during this period when I thought I was receiving news that I could go pick up my new washer? Well, nobody even told me it was coming. The repairman, Ron, didnt even bother to tell me it had arrived at his house yesterday. He had this part and couldnt come out to my centrally located home for another week! Well, he came today and the machine still isnt working. So here I am on hold with robots, waiting for a supervisor to see if I can somehow bypass this mandatory review process which she told me wont be authorized till next Monday. That is 7 more days from today. Their service truly sucks. Nobody seems to care.

I love my 2 oven gas stove all for except the knobs on the front of the stove turn on if bumped and lets gas into your home. My husband can’t smell so it is very dangerous. They need to figure something out with these knobs!

I really liked the looks of this dishwasher until I got it home. My biggest mistake was not returning it immediately. The third rack was a pain in the neck because you could not fit glasses in the middle rack. I removed it to solve that problem. The collapsing racks have proven to be a nightmare. They will not lock in and they keep collapsing when you load dishes and cups into the washer. They have proven to be a great disappointment. Sometimes you have to fight the soap dispenser to get it to close. Next time I am going back with Maytag.

LG model no. WT4870CW dropped off this morning brand new. After delivery, delivery guy set up and did the programmed test run. This checks if water is supplied, if it vibrates excessively or drains. All looked fine until I did a small load of laundry which came out unclean. Then on second try, I noticed tub basin filled up all the way to the top and agitator didnt work properly. I even made comment that it was so quiet...well when agitator is not doing its job, its super quiet. After trying different cycles and settings and after motor started to smell like it was burning rubber, I called home depot. The sales man gave me a lesson in how much detergent to put in, reasons why clothes arent getting clean, and told me to unplug it, wait 3 minutes, then try again.After explaining Im 30 and know how to do laundry, I explained again about water filling up in wash cycle and agitator not working. He said he would call LG and have a new one out to us IN A WEEK. After already waiting a week and half for first new washer, still blows my mind when a sales person does not apologize for the inconvenience or broken machine THEY sold.Im under no impression LG will stop making worthless machines for a ton of money, but listen up all the peeps in customer service, KINDNESS GOES A LONG WAY. SAY YOURE SORRY. DONT MAKE EXCUSES OR GET DEFENSIVE. Does the machine not working say something about you? Or is it your ego that needs to blame the customer by default? Some customers are rude but others are just like you trying to do their best to figure out a solution to the small and big obstacles they face. If you cant at least say sorry or be respectful...think about finding another job that fits you better. LG fail and Home Depot fail. Pretty disappointed.

I purchased a brand new LG washing machine and dryer approximately 3 years ago. I have a family of three - we never do large loads. I have never placed anything other than clothing in it. I do not wash rugs or large blankets or comforters. I have those professionally cleaned. Recently the washing machine began making really loud noises so I called a service technician. He tells the stainless steel basket has somehow become bent. I was told that there is a lifetime warranty on it as it should never bend with normal use. He suggested that it may have been defective to begin with. I called LG service center and was told it was in fact covered but of course they have no LG technicians in my area to install this basket and referred me to their authorized technicians. It will cost over $600 to replace this basket. When I explained to the rep that that cost was near what it would cost to purchase a new washing machine, she said there was nothing they could do. I have owned several homes and several rental properties and I never had a washing machine stop working after 3 years even with the worst tenants using them. I take care of my appliances and I am appalled that after only 3 years of less than average use, their product will cost $600 to repair. I will purchase a new washing machine and will never purchase an LG product again.

I have attempted to leave an informative useful & detailed review about the quality (or lack thereof) on LG review sites however as the review was unfavourable for LG I have had the review rejected multiple times citing does not meet our criteria. Basically I was being silenced. I have an LG refrigerator that is faulty & is still under warranty. I have tried every which way for LG to honour that warranty & they in return have have tried every which way dishonor it. Very stressful & disappointing to say the least.

I purchased a smooth top of range with the blue oven with easy clean. Ive never been happy with easy clean. It doesnt work at all. The oven still has to be scrubbed. And now after only a year and a half, the oven is not working correctly. And of course, its out of warranty. Smelled like burning wires when I turned it on. It does heat up but it takes over 40 minutes to reach 400 degrees. And Im sure itll be several hundred to fix.

Have had an LG French Door refrigerator for close to 5 years and it is already breaking down. Have taken great care of it, replacing all filters when needed, keeping it cleaned, just went in back of it and cleaned out any particles or dog hair and yet it just wont stay cold. In addition, it mysteriously stops making ice many times. Despite everything seemingly working. All of these issues have started 1 month after a maintenance guy from LG came by to service it. Making it seem all the more of a bad buy. Look at a different brand!

Our LG washer/dryer is less than 5 years old. We bought these top of the line machines since we are getting older and wanted to be trouble-free for the foreseeable future. This year, we had to replace both circuit boards on the dryer. Then after that, the drum would not turn and the motor just buzzed. So we had to replace the motor too. A little reading on the internet and it seems that many people have had the same problem with the centrifugal switch on the motor, circuit boards needing replacement is common as well. Now, the washing machine has started to make a loud, squeaking sound when it runs. My old washer/dryer combo was purchased in 1986 and was still working perfectly in 2007 when we bought the LG units. We paid a premium for a top of the line, but we sure didnt get a top of the line reliability.

I have purchased a new refrigerator from LG distributor. I have registered a complaint under RNA** for the refrigerator not cooling. After so many reminders, the problem is still unresolved therefore I am facing a crucial problem. Please sort out the problem on top priority so that I will continue to have confidence with LG products.

Ice maker quit, door rusting - I purchased it in 2009. In 2010, the ice maker had to be replaced at my expense and still doesnt produce enough ice. In 2011, the area around the ice dispenser on the door started rusting and hasnt stopped. The dispenser opening freezes up.

Bought a top loader January 2018. Washer was no problem, on September 12, 2019 I hear this loud bang! No idea where it came from. Went to get clothes out to put in dryer and there’s the agitator flipped up on the side of washer!! Completely snapped from base!!! The only thing in there were 2 shirts, 2 shorts and 4 socks. The washer is a little over a year old. This is a complete joke! Beware!! After reading how LG responses to others and the $$ to fix their products is absurd. Please beware if you buy this washer. Not made well at all!!

This LG fridge is stainless steel. It has never ending fingerprints and does not have handles to pull the doors open. I wish I had purchased a different style.

We purchased the LG French Door Refrigerator a few years ago and honestly has been nothing but problems and issues since the purchase. From the beginning, several parts (plastic door holders) starting falling off and breaking. We have had repair people out multiple times in the past few years (including again today). The refrigerator often freezes items and the freezer does not freeze (yes this is somewhat ironic). The freezer door is currently broken and ice maker is hanging down. Also, LG customer has been very difficult to work with, one of the most difficult appliance and customer service experiences I have ever had. If given another opportunity, we would not buy another LG fridge. I hope this is helpful and saves future buyers the challenging experience we have had with this fridge.

Well this washing machine is AWESOME. Works great and I can wash 15 beach towels at one time and even King Size duvet sets and NO problem. I have had this machine going on 10 years and I have had No issues. Even sings me a nice tune when it is finished....

My Kenmore fridge (made by LG) just went bad. Its less than 7 years old. Needs new compressor and then seal would never be right, as told by repair person. So Im off buying another fridge. Wont be buying LG. I would join a class action lawsuit if someone starts one.

The washer will not spin out. It constantly REFILLS with washer and repeats the wash. It is a hellish way to do laundry. Dryer is okay but it is running triple the normal time due to the clothes being WET. I will not stop until I get a replacement. Have called LG - they barely speak English. I will now deal with PC Richards as they get my check each month!!! This machine has cost me money in wages, water bills and gas. If anyone has additional resources, please post a comment so we can all join together.

I paid $900 for a top loading LG washer. Within the first 6 months the main board failed and had to be replaced. It took LG A MONTH TO FIX IT. It continued to require service and the repair company that LG uses is in no hurry to help. One service call was only a repair guy taking a picture of the model number. THATS IT. THATS ALL HE DID. They already had the model number anyway before coming to my house so this was a waste of my time, which I had to miss work for. This machine is total junk. Nothing works on it and the Energy efficient claim is a lie. It will double your electric and water bill.

This is the worst company that I have ever dealt with. My fridge is 3 years old and the compressor had already failed. This is a common issue (that affects almost all units) that LG and technicians have accepted responsibly for. However what they fail to tell you is that after spending $2500+ on a new fridge, they will not offer assistance. Upon calling customer service, they even went as far as lying to me, by telling me that the product only had a 1 year warranty. DO NOT BUY THIS PRODUCT. SPEND YOUR HARD EARNED MONEY ON A MORE RELIABLE Product that will last you more than the years.

We purchased our LG Refrigerator on 04/25/2017 and we were excited to have the French doors, added space and the two freezer doors. Our previous refrigerator (GE) is still running strong and is well over 10 years old and has had no problems. Less than 3 years of owning our LG, the freezer can no longer reach 32 degrees and the temperature in the refrigerator is 40+ and the ice maker no longer makes ice. It’s disappointing that a refrigerator less than three years old, cost $2,000 and conveniently just recently became too old for warranty coverage is now breaking down. We are currently looking at repair options and have heard it’s likely the compressor and that fix could cost $1000. We will see. I am happy though that we are fortunate to still have our GE refrigerator running strong. Disappointed in the quality and durability of our LG refrigerator. I expected more.

This washer leaves black streaks all over my clothes!!!

Id owned my firs LG refrigerator since August and it was horrible. It was delivered broken and in the beginning, LG wanted to send technicians out to repair the refrigerator instead of just sending me a replacement. Because I had to keep escalating the situation, the replacement was determined. It took two months for the replacement to arrive. In that aspect, I was not pleased at all. I had to go back the retailer and they had to give me a loaner refrigerator. In terms of the product, I’m a big fan. I am pleased with the replacement as so far, its been working fine and hasn’t given me any problems. I like the overall layout of the refrigerator, but I find the icemaker and the water dispenser very noisy. As soon as I put a cup to it and I wanna get some ice cubes, it starts to crank up the motor and it’s loud.

LG refrigerator is very good and one of the best in the country. It is reliable because I have used one of it and it has helped me a lot. It has five years warranty which consumers can used the product free of charge and go for refund if the consumer wants. It life span is higher and does not consume energy. LG is international known and it can be seen in all part of the continent. The product is good for everybody including low income household.

I wanted to purchase all the same appliances for my remodeled kitchen. Big mistake, I will never buy a LG dishwasher or recommend ever again. Had trouble since the first day I used it. Does not get dishes clean and the control board took a crap immediately. Pure junk.

We purchased out LG four-door three years ago from Home Depot. We purchased the 5-year HD Protection Plan (issued through a company called Asurion). The compressor began failing last November, and since January, we’ve had repairmen in our home four times and are scheduled for a fifth visit next week. The first company they sent out spent over a week replacing the compressor, only to have it fail within a couple of days. When they returned a few days later, they spent an entire day repairing the issue, and claimed it was the most difficult repair they’ve had to attempt. We were without a functioning fridge for three weeks while we waited for appointments and replacement parts. The fix lasted a short time before failing again and this time it’s been a comedy of errors getting anyone to even look at it. LG tells us to call Home Depot/Asurion, HD/Asurion says its LG’s problem. LG sends a repairman from Sears who says it can’t be repaired and he’ll let LG know, a week later HD calls to see if we’re happy with the resolution. I explain there’s been no resolution, and am promised a phone call from LG within 48 hours. ... Four days go by, we can’t get ahold of anyone. We have to threaten legal action to get a return call, which essentially puts the onus on LG. Asurion explains that LG has taken over the process that our protection plan normally handled and basically they can only ask us if our issue was resolved. At this point we’re offered a loaner fridge, but none is unavailable, so we’re sent a $100 gift card toward the purchase of a mini fridge. I’m desperate for any kind of refrigeration in my kitchen, so we go to Home Depot, only to discover they don’t sell any mini fridge for less than $120. I am beyond frustrated at this point. I shouldn’t have to spend any more money. We’ve lost hundreds of dollars in food, hours of time on prepared meals, etc.) After the first failure, I’ve been afraid to put our bulk meat in the freezer, rightly so, because I’m afraid the fridge will fail again. So Last week we had a fourth visit from a repair tech, who said our fridge can’t be repaired, and because we’ve been told by LG that the repair tech must call them directly, we asked him to make the call in our presence. He spent 30 minutes on hold before being disconnected, and my husband spent 90 minutes on hold before he gave up. LG repeatedly claims they aren’t getting any information from Asurion or their repairmen. Our claim rep from Asurion returned my call the following day and conferenced in a rep from LG, who basically said he couldn’t help me before transferring me to someone from ‘executive services’ who reviewed my case, said she was sorry, and scheduled another repair visit. She described the convoluted process that needs to occur before they’ll replace my fridge, but wouldn’t give me any of the phone numbers that Sears needs to call, and Sears has no idea what we’re talking about when we tell them they need to call LG (although so far they’ve been willing to accommodate us). We’ll see what happens on Monday when repairman #5 shows up. Every repair guy we’ve spoken to says all they do all day is go around and evaluate failed LG compressors. We finally broke down and purchased a new refrigerator in the meantime, and the sales associate also said he always discourages people from purchasing LGs because everyone he’s sold in the last 4 years has failed and LG is terrible about replacing them. So, to sum up, LG sells garbage, doesn’t care, and won’t help when they can’t be repaired. And so far, the Home Depot protection plan hasn’t done much to protect my purchase. This has been a nightmare and if I could afford to write off the thousands of dollars I’ve spent on a trash fridge and wasted food, I would do it, because LG is killing my sanity.

My dryer is only 2 years old, but the drum has a big crack and I cant use it any more. I call to request for service, but they said I have to pay for a replacement of a new drum. What? My question is why do I have to pay for a defective product? Thats ridiculous.

We bought a LG refrigerator from Sears in late 2015. It was a top of the line double door and cost approximately 3000.00 dollars. It quit within the first year and was repaired. It quit again the second and during the third year it has broken down twice. Every repairman that has worked on this refrigerator tells us that it is well known that this LG model has design defects. We have contacted SEARS and been told to go to LG. LG has been unresponsive and continue to tell us that they will fix refrigerator. This has meant countless service sessions where they replace various parts and the refrigerator works for weeks and then quits again. We have lost hundreds of dollars of spoiled food and lost time waiting on repairmen. The repair company contracted with LG here in San Diego has very poor reviews and the service is poor. LG is obviously hoping to wear the consumer down by dragging out any possible settlement. DO not buy LG products. This is an irresponsible company with defective products that has no concern for their consumers. Worst product and product service I have ever experienced. I have never written a review before but felt compelled to weigh in on this company.

We have already had the dishwashers front panel replaced once because of mysterious stains that appeared (off white/greyish color) and now it is happening again. The shape of the stains are very odd and could not be splatter or drips. Is anyone else having this problem? I believe the stains are coming from within the door.... While trying to get a pic of stains, I just noticed my dishwasher leaks too!

My LG front loader stopped working. I have had 8 failed appointments and three in home visits - no one can fix the problem of the clothes not cleaning, the water not filling. I have cleaned the washer, I have turned up the hot water, all to no avail. Horrible smelling washing machine.

Model Lfxs30766d Manufactured October 2015 - failed compressor 3 times in 2019. The first repair lasted 4 days, the second repair lasted 6 days. The authorized technician told us this happens all the time with this type of LG fridge. There is no way we are going through the repair charade one more time. Holidays are here and all we have is a mini fridge. Weve wasted many hours dealing with the previous repairs and clean up (the technician is only available during workdays so Ive had to miss work four times so far). Weve also thrown hundreds of dollars of good food away. The water that dripped and pooled from the ice maker three times has warped and damaged our newly refinished hardwood kitchen floor. LG should stop selling these fridges - in fact shouldnt even give these away. At a minimum, we want LG to pay us for a new equivalent (non LG) fridge and for repair of our hardwood floors.

I bought an LG refrigerator in 2013 and the warranty for the compressor was 10 years. In 2017 it stopped working and we spent over $700 and 5 months trying to repair it. After 4 months of the repairs it stopped working again and LG wanted to charge again for repairs and never offered to replace the unit. The appliance was a piece of junk and LG was not willing to offer a viable solution. It was a waste of money, time and food! I will never buy another LG appliance again. Terrible service!

Refrigerator stopped cooling, making ice, freezing, and cooling this week. Called LG to find out how to get repair. I have to wait 5 days for service call. I have seen several people waited up to 3 weeks for parts. If this is true I will have to purchase another refrigerator.

Had LG, only few weeks was clouding dishes. Called customer service, could hardly speak English. No help. Tech on phone did not work. Tech came out checked and gave us a few hints. Continued problem and friend told me how to solve it on my own. Problem yesterday with drainage. Appointment today. Did not show even though called and verified time. Did not show. No record. CS could hardly speak English and would not give me any help. They gave service wrong phone number. Tech finally showed. They had given me wrong number. Person who came out solved problem. Bad machine and CS. Do not buy.

I bought a LG Electric Range, Model # LSE4611ST in Feb. 2020. I have just used the self-clean option and it did not clean the oven completely. I used an oven cleaner and now I have white blotches all over the oven. I have never owned an oven that could not handle oven cleaners. I would like to know how to fix this issue in my $1600 range. Very upset this happened to my fairly new range!

I have owned an LG refrigerator with a bottom freezer for the past eight years. Besides the beautiful design of my refrigerator, I don’t have many good things to say about LG as a company. As a matter of fact, as a free trade supporter, I would limit access of this company into the US market because it does not uphold US product and service standards. The internal organs my refrigerator, made out of plastic, began breaking in the first two years. Two years ago when my refrigerator stopped cooling just before a big holiday for each I had to cook for and store food, it took LG four days to send appropriate serviceman to take care of the problem. The first repairman did not even have the appropriate equipment to fix the refrigerator and passed the buck on to someone else. When I called LG again and insisted on an LG certified repairman they had sent one. At that point I was out of warranty my refrigerator needed a new compressor which was installed two years ago in 2016, and for which I paid full price out of my own pocket. Recently I’ve had a problem where my freezer is not working but the refrigerator is still cooling. When the question of replacing the two-year-old compressor with a new one came up, LG stated that it’s company‘s policy is that if a compressor has been replaced and the refrigerator is out of warranty, the standard manufacturer warranty for compressors which is typically for most appliances 5 to 10 years does not hold water any longer. When you call for service you have to threaten and move up the ladder to speak to a few supervisors before you can get an adequate service. I will never own any LG product again and I would gladly share this recommendation warmly with any person I know. Who needs you LG? Go back home and stay there!!!

Our washer/dryer set (WM2016) was purchased from Sears about 4 years ago. My wife has always complained about the stench in the tub. Then last week, she was complaining about a smell (different). The next night, I came home from work and she said it was smelling again. When I got to the laundry room, the smoke alarm started sounding and I could not see the washer. After getting in and shutting it off, the drum was on fire which was quickly extinguished. I pulled the washer out and unplugged it. At that point, I needed to remove the top to make sure the fire was out, which it was. The next morning, I took the machine apart to see what happened to our 4-year-old washer. It seems that LG made a part inside of the plastic drum that is made from aluminum that was not treated by any means. It corroded, causing the drum to contact the outer drum. Had we not been home, we could have lost everything. I will not purchase anything LG produces from here out. When contacted, they could care less as we have your money!

Purchased thinking this washing machine was a quality product but the washer started leaking from the bottom in less than 2 years. The warranty only covers 1 year so we have to pay the flat fee of $199 to have someone come out and assess or agree to pay the parts and labour. We will never buy an LG appliance again!

It has a freezer and the normal fridge part and it has two doors which is convenient for everyone that uses it and there were no issues with it at all. LG has a great fridge that causes no issues and works great. It was recommended to me by a friend who also owns LG and they had a good experience with LG without any issues at all. They have had the fridge for years and have had no issues and that is why they recommend it to me.

We purchased a French door LG refrigerator in Mar 2016. It was delivered and installed in Aug 2016. On Jun 15, 2018 the compressor went out. After an hour on the phone with LG customer service and contacting 12 different LG authorized repair people, none offered Saturday service. We finally found a local guy, willing to work on an LG refrigerator (MANY appliance repair people state on the home page of their website that they DO NOT SERVICE LG REFRIGERATORS or their outgoing VM gives this information). Within seconds of having the freezer torn apart, he confirmed that the compressor was out. We then spent the next two weeks, while on vacation, speaking with LG customer service and the repair person to TRY to get action towards a compressor replacement part before we got home. We arrived home to no compressor part and after ANOTHER call to LG customer service, found out that our claim had inexplicably been closed! WTH? I then barfed all over the LG USA Electronics Facebook page when the social media rep was able to get more information than 7 calls over two weeks with LG customer service had yielded. LG offered to pay for the part and the labor. Problem is NO LOCAL REPAIR PEOPLE ARE WILLING TO WORK WITH LG because they PAY SO LITTLE and this job will apparently take ALL DAY. So LG recommends this repair person who is an HOUR AWAY. It has now been two more weeks (yes, a whole month without a refrigerator or freezer in the heat of California summer) and STILL NO CALL that our repair is imminent. So today we call LG Customer Service again to find out the parts were delivered to the authorized LG repair person on Friday, July 13th and it is our responsibility to work it out with the repair person. To say that I am FURIOUS is an understatement. I want LG refrigerators BANNED from sale in California because of faulty manufacturing and beyond horrific customer service. LG is committing fraud. We did our research before buying this refrigerator. LG refrigerators received favorable reviews. BUT NOT SINCE WE BOUGHT OURS. LG apparently made a good product when the manufacturing was in S Korea or Mexico. Since moving their manufacturing to China, however, we are in the MAJORITY of people complaining about the shoddy piece of junk LG refrigerators now are. I want our refrigerator repaired so I can get rid of it and purchase a quality KitchenAid or Whirlpool refrigerator. WILL NEVER BUY ANYTHING LG AGAIN AFTER THIS EXPERIENCE!!!

Within a month of moving into a house that had brand new LG appliances the oven stopped heating properly. We called LG and paid a fixed rate for them to fix the problem. They replaced something in it and it wasnt even two weeks later when the same issue happened again. Shortly after that the LG dryer stopped producing heat. We had an independent repair person come out and $400 later he had replaced the heating element. Apparently LG appliances are very difficult to repair and time consuming to access. We will NEVER buy another LG product. Totally a waste of money!

Knobs on stove disintegrate & become nonfunctional & break. This is my 3rd replacement of knobs, & I will need a 4th replacement soon. The first 2 were covered by extended warranty. The knobs when bumped, can easily, cause gas to escape. The can happen with the lightest bump, & is generally unnoticed, by individual, until the strong gas smell is evident!My communications over the years has been extremely frustrating, & unacceptable. I was told that knobs are ornamental by one employee. Another claimed it was my misuse because I left the oven door open. Once someone told me I would get replace the knobs free within a week. They never came! I finally bought new ones for about $275. The plastic overlay on what appears to be a metal knob is beginning to crackle. That means the cylinder that holds the knob on is soon to break. I bought the latest replacement knobs less than 6 months ago. It seems to me there is a sufficient case for a class action suit against LG.

This is cleanest my clothes, etc. have ever been after washing. The machine is also not loud. Many features and options. My whole household loves our new LG washing machine! Definitely recommending. Next to purchase an LG dryer.

LG Refrigerator Compressor Model # LFX31945ST/02 - We bought our refrigerator in February 2014. It was discounted almost half off to $1851.30 and we had another 10% off coupon (plus they automatically added the 3 year warranty that was another $90). I asked what was wrong with it, why it was discounted so much and I was told it had been a loaner fridge while someone elses was repaired. I snatched it up thinking I was getting a great deal for our new house. There were things that didnt seem right like the door never seemed to seal tight and the light would work then go out then work and so on, but nothing major just little quirks. Then in July 2017 we got up one morning to find that everything was hot in both fridge and freezer. So I contacted LG. I knew that my extended warranty had run out 5 months earlier, but I was told that the compressor was still under warranty along with a few other parts. They could only find 2 places that would work on LG and both were an hour plus away. So I contacted one who right off the bat told me LG was notorious for their compressors going bad. They came out to diagnose a bad compressor $91 and had to get authorization for parts. Meanwhile he informed me that he had 6 more LGs he had to get to with you guessed it BAD COMPRESSORS. Some of them going bad in the first 6 months. After the parts came in he came out replaced it for another $288.90. I asked him would this last longer than the 3 years that I got out of the first one and he told me they would not guarantee anything. He recommended that I sell it as fast as possible. Imagine how I felt. That was last Tuesday 8-15-17. Today is 8-22-17 and it has yet to cool or freeze properly. We have had 2 gallons of milk go bad because it is too warm and my ice maker hasnt worked yet because it has to reach 15 Celsius before it will make ice. We bought bagged ice and it melts a puddle underneath it because it is too warm. I called the technician back who of course feels bad but is not surprised. I spent an hour on the phone with LG this morning, and they tried to get me to call another technician out. I refused told them they better make this right. She told me they would replace the compressor, I told her they would also pay the labor that I was not paying another dime. I just paid it last week and I am not paying it again. She told me the technicians work was guaranteed. I informed her that he told me they would not guarantee it and that they recommended I sell it. She then told me we would reset the freezer by opening the door and slamming it 4 times in a row. What a joke. She told me not to open it for 6 hours and she would call me back then. So I am waiting and furious that we have now lost food twice because LG has an inferior product and refuses to fix it. The technician is scheduled to come back Saturday and is expecting me to pay if LG does not. I will update after my phone call this afternoon. I recommend you stay away from LG refrigerators.

I love this LG refrigerator. It has side by side doors with a split refrigerator door that opens too so you can put milk add small things so you dont have to open the full door. It has ice maker and water on the freezer side. I dont like the manufacturers that put freezers on the bottom. I also have a 5 burner gas range. Love it.

To whom it may concern, I am very disappoint of your service for my refrigerator. My refrigerator is not cooling since 05/20/2019. The technician came out 5 times and fixed for 3 times. The last fixing was last for a week and it was not cooling on July 4 of 2019. I had 18 people in my home on that day and we had to trash a lot of food. There is another technician comes out tomorrow to take a look at my refrigerator, I have 2 young children who need food and milk. This is very frustrated for them because they keep asking when my refrigerator is fixed so they can have some food as before. When I talked to customer service she said that 3 times are the last chance if it does not work, they will replace or refund me money so I can have a new refrigerator. This is not true because LG still wants to come out and look at it again. The schedule is really taking so long (7 days or 10 days ahead). Another customer service told me that the policy is fixing from 1-2 weeks. However, it is almost 2 months for this. Therefore, this is also a problem and I dont know what is your policy. You can just keep doing this and do not care about the customer as for how long this has been going on. I can tell you that we will not buy any LG product in the future because of your service likes this. I have told my co-works, friends and my relatives regarding of your service.

We started to have problems with our brand new LG refrigerator 2 weeks after getting it home. First, it was the ice maker. We were still under warranty, and called to have it fixed. The rep said someone will be out the next day. The next day, the repair person said, I dont know why they would have told you that. I wont be able to come till next week. He came out, and said he fixed the problem and went on his way. Two months later, it was the same problem, repair scheduling and all. This repair man (when he finally came out) said, Oh, your ice maker has been broken since you bought it (wonder why the first guy didnt figure that out). He replaced it and went on his way. The outcome is we have ice but it perpetually gets jammed in the shoot and we always have to manually pull the ice out every time we want ice.Now, three years later, we are no longer under warranty, and are having major issues. The freezer is not working. It wont defrost and ice was building up. I called LG. The rep said $95 over the phone just to tell me what the problem is (I know what the problem is, I want to know how to fix it. I read the book and the error message on the control panel on the door says defrost problems). They will not give me any information without paying for it first. We decided not to deal with them anymore and called our local appliance repairman (nice guy). Yes, our 3-year old refrigerator needed to be taken apart and defrosted. The control panel had gone out and inadvertently kept it from defrosting. The control panel is $300 plus the cost of the house call. According to the repair man, 99% of repair calls on LG refrigerators are the control panel. When will the United States stop allowing poor quality appliance in this country?

Everything about this stove is fine except for the front burner grids. Some fancy designer who has never cooked on a stove in his life decided that it would LOOK GOOD if the front burner grates curved in to match the shape of the griddle. It leaves a big gap on the outer corner of the stove and I ran into the frying pan handle and the pan and all of its hot bacon grease contents went flying across my kitchen. I thought I was being more careful when I hit the handle of a pot of hot stew and it went flying across the kitchen. You must keep your children out of the kitchen when using these front burners. THIS IS A HUGE HAZARD! DO NOT BUY AN LG STOVE WITH GRIDDLE IN THE MIDDLE.

This machine has cost me hundreds of hours babysitting it. It will not finish a load on time nor does it ever complete a spin cycle without reloading it or taking items out, and trying over and over to balance it... I must say I HATE this machine and would strongly advise no one to purchase it. It is a waste of money and time. My energy bill has increased since this machine has come into my home, along with my water usage... Never again will I buy a LG.

I liked the stainless steel and the LG brand. It did not disappoint. Which one is the best appliances Ive ever owned in my entire lifetime. The refrigerator is side by side chrome MID level fridge, better than most at 2 so I stay separated nicely. It has you can adjust temperature for different parts of the refrigerator, you can actually maintain different cooling. It was great. Wouldnt change anything. I really like the way it looks but Im not sure I like the fingerprints all over all the time. It seems like no matter what you do, you always have them.

Excellent value product. After five years of use the refrigerator looks almost new. The ice maker dispenser broke but that was covered by the warranty.

Ive read plenty of horror stories about LGs microwaves on this website, to include how bad the customer service is. I purchased my LG LMV1683ST /00 over-the-range microwave in 2014 (product was manufactured June 2013). Since then, we have had the control board (LEDs burnt out) and the turntable motor (really bad squeal) replaced (in the first year!), and I just had the control board replaced again, today (when you close the door the internal light turns on, and turntable spins, even though I didnt command them to). I was able to get the warranty work done by contacting Lowes (where it was purchased), and they sent out repairmen in a timely manner. For the latest repair, I had to contact LG directly. After reading reviews of other peoples experiences dealing with customer service, I decided not to deal with them, and instead, requested to be immediately transferred to a supervisor. I explained (in a calm, not demanding manner) how this unit has already had 2 repairs, and now needs another one. He understood my concerns, and setup an appointment for a repairman to come out, at no charge. I stated that I thought the issue was the control board again. The repairman came today (LG repairman), was very personable, and had a new control board in hand. Microwave was repaired in 10 minutes, and were back up and running. In summary, the customer service experience was good (because I spoke directly with a supervisor), but the quality of the product is substandard. Lets see how long it takes for something else to fail.

We purchased an LG refrigerator less than a year ago and the compressor has failed and we had to throw out our food. Furthermore, when we called LG with the problem, they sent out a repair person the next day with no way to fix it. This seems to be a common problem with these refrigerators and the techs have no replacement parts in stock. They said 7-10 business days without a refrigerator until the part comes in. We have no idea how long it will take to schedule the repair once the parts comes in. This is SO unacceptable.

Only had for 2 year and ice maker broke and took 1 month to get part and now whole refrigerator down and it is taking over 1 week to have someone come to look at it. All food going bad. Will tell people not to buy LG as the parts and service is very poor. They dont care about customers. Just wasted 1 month of food and Home Depot wont help out to try to get someone out to help.

I bought the LG top loader 1 year ago. It hasnt washed my clothes properly since Ive had it. I always have dirt covered all over my clothes after, and have to wash them sometimes twice. Never can I wash blacks one time. I will never get another LG and when I called about it, I was told I needed to call some other number. When I went back to the store, I was told, Oh ,you probably arent putting enough clothes in it. Very disappointed and really would like my money back.

My washer is 1 1/2 years old. Just before it went out of warranty, I noticed the bleach dispenser was starting to rust. I called LG and was told not their problem and if I want someone to look at it I have to pay for a repairman. I told them NO WAY. I would be glad to send pictures, still they said no. A couple months go by and I start to notice rust spots on my clothes so I called back this time. I was told there was a recall and they would fix that first then look into the rust problem. Repairman comes and just like everyone else did not fix the unbalance problem. I insisted on him taking pictures of the now very rusty bleach dispenser. After many calls, they finally agreed to fix. Well see. They are due here this Friday. This machine is junk!!!! I welcome a class action suit!!!!!!

We purchased an LG front-load washer online. It was delivered on 12/3/13. It quit working after 2 loads, showing a dE error message (supposedly a door/latch problem of some sort). The appliance serviceman sent to our house by LG made 4 unsuccessful attempts to fix it, over a span of about 4 weeks. He tried replacing both the latch (twice) and the door (twice). After this, LG wanted the service company to order still more parts for more repair attempts, but the service company finally called and told us to call LG and tell them you want a new machine. We did, last week. After several days I called LG again. Nothing had happened, since they required an official receipt (proof of purchase), which wasnt mentioned in the previous call. The LG rep then said to allow 4-5 days for a resolution. Today I called back and was told it takes 7 days for the claim investigation to be completed. So its been 5 1/2 weeks since weve had a working washer, and only God knows when well have one again. Instead, were treated to multiple trips to distant laundromats and picturesque, sky-high piles of unwashed clothes. And many fun hours on the phone, sending emails, and awaiting the repairman, who by now seems like a member of the family.

A search for class action LG refrigerator will provide all the details required to understand the problems I and so many others have experienced. LG was of no help, replying to service requests with email that I can only hope was machine generated. Of the replies received the solution recommended was to pay them more money. We didnt subscribe to the fridge, we purchased it.

I purchased a new LG TrueBalance washer. I hate it. Example: I just tried to do a short wash with two pairs of slacks, a mens shirt, and a tee-top. After 1 hour of having the washer stop due to off balance signal 5 times, repositioning contents each time, and restarting cycle and still not getting any further along -- I pulled the clothes out and am now trying to get the washer to finish cycle empty. This was not a unique experience. Unless I jam the washer full so that nothing can virtually move -- it takes me an entire day (at minimum 12 hours) to do 6 loads of clothes. I would never ever again purchase a washer without a center agitator, the ability to fill washer and leave for overnight soaking (which I cant now), and get rid of all of this computer bologna! UPDATE: The off balance signal just went off again with the washer empty! If you are shopping for a washer -- do not get blinded by all the new/many bells and whistles.

We have had LG for eighteen years and only one belt broke during that time. Full loads dry with 35 minutes and there are several options for both temperature and time to choose from. Also very quiet.

We are extremely dissatisfied with LGs customer service and lack of commitment to honoring its product warranty. We gave the experience a one star rating as it was the lowest option in order to continue this review, but we would assign a negative rating if that was an option. We bought an entire suite of LG kitchen appliances in 2013. The fridge stopped cooling at the beginning of May, 2019. Since that time, we have paid for service calls by two different repair companies and have made numerous phone calls to LG in an attempt to resolve this problem. LG has agreed that the parts are covered under warranty, but they no longer carry one of the parts (an evaporator). One of their representatives advised us that we could have them try and obtain the part from a third party or file an appeal for a defective unit.After determining that the part through the third party was on backorder and would take at least three weeks to obtain, with no guarantee as to an exact delivery date, we elected to file the appeal. At that point, we had been without a refrigerator for over a month, Several more weeks have gone by. Despite assurances from LG that we would be contacted, we had to call them multiple times for a status update and had to submit the appeal more than once. When we called a few days ago to once again to determine the status of our appeal, we were advised that it had been rejected the week prior (again, nobody from LG contacted us). They claim the appeal was rejected because the part is available through the third party (even though is is on backorder for at least another three weeks). We are fed up with this whole process!We never expected to have to replace a refrigerator that is just 6 1/2 years old - our prior refrigerators each lasted over 20 years. We were hoping that since LG no longer carries the parts necessary to honor their warranty, they would honor a defective unit appeal with at least some type of discounted price on a replacement refrigerator. In researching this issue on the internet, we have seen numerous complaints about LG refrigerators with faulty compressors and poor customer service from LG in attempting to get the problem resolved. Think twice before purchasing a product from LG... We will certainly never buy anything else manufactured by this company.

We purchased this product in June 2015. About a month after the 1 year warranty period was over, the refrigerator started making a loud noise, almost sounding like a lawn-mower was hiding inside the unit. It was soon followed by an error E RF on the display panel. Upon contacting LGs customer support, who were quick to point out that the warranty period was over, they informed me that the error indicated that the refrigerator fan was malfunctioning possibly due to ice forming around the refrigerator fan unit causing the issue. I was asked to do a manual defrost, i.e. physically shutting down the power and letting it sit for 8 hours for the ice to melt before switching it back on. This seemed to resolve the issue; however, this seemed to keep happening every other month. On doing some research on the web, I found that this is a very common problem. Since then we have been doing this ritual every other month to power-off the unit to perform a manual defrost. Since the last such operation, the E RF message pops-up daily and then disappears. The temperature in refrigerator is not cold, resulting in food going bad. On contacting a local appliance repair company and providing the serial number of the unit I was given to understand that a service bulletin from LG indicated that the software on some board needs an upgrade or replacement and a fan panel needed replacement, possibly costing hundreds of dollars. I was also informed that the replacement boards are not in stock and could take weeks. On contacting LG Customer Service, I was provided the solution to perform a manual defrost. For now, Life is not so Good.