I have bought a LG Microwave from Home Depot in Nov 2018. It stops heating in Nov 2020. Called LG customer service 800-243-0000 about bad Magnetron which is covered for 10 years. They refused to ship me a part and only ship it to a technician. I told them I have serviced and repaired my appliance and I am DIY and installed the microwave. they still wont ship me the part. Also they do not cover repair service. So I am now forced to pay out of pocket for this repair. Never buy LG microwave again. Bad product from Korea! LG Electronics NeoChef 2.0 cu. ft. Countertop Microwave in Stainless Steel Model # LMC2075STStore SKU # 1002634890

I bought this oven for my husband in December. In July he cooked a pork roast in the lower oven. The area between the 2 panes of glass filled with grease and condensation. We looked at the top of the door and it is designed without any type of seal to prevent this from happening. I called the company and they said this is a maintenance issue and not covered. There is absolutely no way to clean this awful looking door so now Im left with a new oven that looks 30 years old and dirty. This is a terrible design flaw and no business should carry LG if they dont stand behind their products. The oven looked very pretty in the store with its blue interior, but, unless you never plan to cook I would not recommend even considering this oven. Wish I would have read these reviews before my purchase, thats what I get for impulse buying. Ill now be back to Best Buy shopping for a new oven and giving this one to the scrappers.

The LG will not spin clothes dry enough. Uses too much water rinses everything twice. Constantly off balance no matter how many or how few clothes you are washing. Very unhappy with this product. Dryer is ok.

This has to be the worst line of washing machines I have ever had. It broke down the first week I had it and just kept breaking down at least once or twice a month. I had it for 1 year. Sold it for $80. Nobody would give me more than that. I had to purchase a new one.

I have only had my over the stove microwave for a little over a year (model # LG - LMV2031ST). It stopped working. I am very surprised. I spent time researching it and expected to have it last longer than a year. My previous one lasted 11 years. It was from a different company. The warranty has conveniently expired. I now have to spend precious funds for repairs or to purchase another one. I am on a fixed income and would never consider buying another LG product.

Purchased 11/2014. I had three repair calls with one replacing a motor. Energy efficient, its not. More money spent on detergents, water electricity and the guilt of wearing half clean clothes to my satisfaction. Looking for new washer.

Had nothing but problems from this machine, and with the service provided. Pump broke after 3 months, took 6 weeks to get someone over to fix it. Said they had no service in my area. Took 3 weeks to make an appointment, said computer would not accept, and to call back later. Finally talked to a service man on the phone, told him that I thought it was the pump, he said he thought so to. Shows up next day, yep it’s the pump. (Why not bring one with you)! Got to order one. Be back next week. Pump took 2 weeks to get here. Then another week to get them out to fix it. (Somewhere in the process. I went out and bought a cheaper washer, just to please the wife). The old pump had a straight pin in it, shut it down. Ok, now, after having the washer for over a year, the washer will never just wash the cloths, it stops with a UE error about every time. Took the wife 8 hrs to wash 1 load the other day. Got my service man on the way to try to fix this problem. Let you know how it turns out.

I own the LG WT5101HW top load washer. I purchased 3yrs ago from Best Buy. We have a family of 5 so I hoped the extra large capacity would be a great option. Unfortunately we have benefited from this option due to it throwing it off balance and giving an UE code. We received a recall letter and had the LG repair guy change the part (I believe the circuit board) in September 2013. Its no ones fault but mine that Ive waited 9mo to complain about the fact that the problems have been worse since the repair was done, but in my defense it didnt happen right away. The knob for the settings however did not get put back correctly and does not spin freely like it used to, but I tried to overlook that since it would cost me a day of work to have the repair guy come back out to fix it. The unbalance code would occur only about 2 or 3 times a month in the past and we just thought it was overloaded or honestly unbalanced, but when we checked it the clothes were not shifted in a way that shouldve caused it to be out of balance in my opinion. In the last 2 months however the code goes off more often, to the point where its every other load it seems even on a small load. The drum is very violent and causes the machine to shake around a lot. And when you move the clothes around and push the start button again even if it says only 1minute is left, it will run for an hour if you dont stop it. We have had to just turn it off and put in the dryer. Thankfully it has not ripped apart as Ive seen in videos, but at this rate it seems its any day now. When I called LG about the on going issue, they said that a repairman could come look at it, but it would be at my expense since its out of warranty. Doesnt matter that it is the same problem from the recall nor did it matter only 9mo have passed since the recall repair was done. I asked to speak with a supervisor and was given the same speech. I have been a huge LG fan for years after buying my first flat screen t.v. from them, but our family will never own another LG product after this and I will spread the word about LGs lack of concern involving a very expensive washing machine that last less than 3yrs. Id rather have my old Whirlpool washer with over sprayed paint to cover the rust at this point!

The LG washer that I purchased from Sears in April 2010 has been nothing but trouble since I bought it. I returned the original to Sears within three weeks of having bought it. It wont spin water out of the machine and my clothes were sopping wet. The replacement unit continued to have problems with spinning properly. Last week, I noticed that the rug in my basement (just outside laundry area) got completely soaked with water. After five days with fans constantly running, Ive started ripping up my carpet. The pad is soaked through. It is a disaster in my basement now. And I have my house on the market. LG washer has ruined my carpet and made my house less sellable in the process!

My wife did the selection of our refrigerator and she dealt with our son. And they settled on the idea of getting the LG refrigerator. It’s a combination of a refrigerator and a freezer. I really liked that our LG refrigerator keeps things cold.

I purchased an LG French Door Refrigerator when we built or new home in October of 2014. My husband was very excited about the third door in the top half of the refrigerator and the ice in the door. I wanted the freezer on the bottom and the extra space in the top half. Although we both got what we wanted I have had nothing but problems with this refrigerator. After only 6 months we had to pull it apart in the freezer compartment and thaw the back of the freezer because the fan in the back was frozen. Since then I have had to pull everything out of the fridge and pull off the back to expose the coils to thaw them as well. After I do this again tonight I will have done it 3 times in less than an 8 month period of time. The last time was only 2 months again and last night sure enough the fridge threw an error code again.Holy Cow LG really this is the best you have to offer? My old GE side by side Fridge was less of a hassle and required less attention than this LG has and I had that fridge for 20 years. In fact the side by side that I bought second hand and only paid $150 for has been better fridge than this LG that I paid over $3000 dollars for. If I could I would deliver it to the President of the Companies door step and let him take it apart and thaw it yet again. Wow thanks for the crappy design. I will never, never, never buy another thing that says LG on it or that LG has had anything to do with. Thanks for letting me rant. I hate this Fridge!!!

I have had this washing machine for over a year and am very dissatisfied with it. I would NOT recommend anyone purchase this machine. You can only dream of getting a hot wash unless you turn off the cold water faucet. Then you have to turn it on to get enough water for a rinse. The sheets are twisted in knots and other articles of clothing wrapped in them. You must stop the machine and unravel the sheets. During the wash one of the sheets balloons up covering the whole load and this requires another manual adjustment. I had a Samsung top loader which was recalled because the drum came loose. Wish this would happen to this washer so I could get rid of it. If I were able to give it - 0 stars, that would be my rating. I cannot stress enough, you will not be happy with this washer. Not all of the negative reviews. They are all true.

I have the same problem with the moldy smell. I had a service guy in today and I am going to follow his advise and see what happens. The washer is already smelling better! His advise; First, he adjusted the front feet so the machine sloped slightly back so the front gasket drains fully, then he showed me how to drain the washer by using the dials (no one explained this to me!). Turn on machine, dont touch the main dial, go to spin speed button and press it. Display should read 13 minutes, then start washer. This will completely drain any standing water! Good luck **. He also recommended to use half a cup dish washing detergent in the drum, wash on full hot cycle. Do this at your own discretion, I am trying this tonight!

Unbalanced Flaw UE - LG Front Loader Extra Capacity - Paid way too much to get extra capacity - would love to have my basic front loader back! Extra capacity is worthless if you cant get the load to spin & finish because of the UE code. Ive had to throw away pillows I washed. No problem in my last machine, because this way overpriced LG wouldnt spin it - not alone, not with other items, not after being wrung out, hung to drip dry, not on low spin - NOTHING. The True Balancer is a joke - it is directly causing the problem. What good is an EXTRA CAPACITY washing machine, if you cant wash more than a normal load in it anyway? The time Ive wasted standing in front of this machine, hoping *this time* it would spin, rebalancing items by hand - makes me sick to think how much we paid for this piece of junk. Good luck with customer service - they said there is no recall even though there is post after post of the same UE complaint, and they *might* call me back once the customer service person logs my complaint. Never asked me for any contact info so Im not sure how that will happen...

1st dishwasher faulty control panel. LG wanted us to wait for 3.5 months for part. I had to raise bloody hell before they agreed maybe this was a touch unreasonable. Luckily Lowes mgmt was outstanding and took machine back and gave us replacement. Installation number two completed to find door latch assembly faulty and after LG needing two different repair people to verify this machine too is a piece of crap the new door assembly part will not be available for 40 days from now and will not replace machine and expect us to wait for their repairs. Why oh why did I not read recent reviews of LG products. I have all LG appliances in my home that I have had for over 10 years. Now reviews say newer LG products a consumer is lucky to get 3 years. Calling all consumers... Vote with your $$, stop buying LG and lets put this company out of business.

LG model LFX2597ST - Had 3 companies change out mother boards, ice makers, board in back of the refrigerator! Bought refrigerator in Sept 2014, a week later shelf and plastic cracked, and plastic dispenser of ice broke. Was fixed and two months later it broke again along with the ice maker slowing down in making ice. Its taken three months of constant calling, waiting parts, trying to fix and issues are getting worse. Talked to supervisor. She sent letter to main office and I just keep getting the run around. Almost a year and fridge still not fixed. I think they just dont care about the irritation of people spending hard earned money and should cover the warranty when its not even a year. I am so upset now that when I hear LG or see it, I feel I became a victim. It hurts and feel sad that a company who I used to like could do this! ALL I ASK IS WHAT NOW. I hate what the company is doing and who can help us consumers? My year is almost up! We even sent copy of receipt from Home Depot on Windward parkway in Alpharetta Ga. They never solved anything for us!

OMG. What a runaround, On Jan 14 2018 the unit (LG Armoire door in door 2 year old refrigerator) was not cooling. Spoke to a rep in the Philippines. Advised would contact tech and order part. She would follow up with an authorization code, which also never happened. On Jan 18, 2018, called LG Executive Service in Alabama for an authorization code and was advised would be set up with a Sears repair company. Finally on Jan 25, 2018 the repairman came and guess what - no authorization code in the system and I would have a $700 repair for a compressor which needed to be ordered. His manager would not speak to a “customer“. Finally I called executive service at LG in Alabama again and was confirmed that it was never set up correctly. She did set it up today, Jan 25, 2018. The service tech was now able to order the parts and would call me back with a time and date for him to come back to install the parts. So, going on more than 10 days of phone calls and waiting will continue for another unacceptable time. Stay tuned! This story seems to be repeated in all the reviews. Very sad for such a large company with beautiful, expensive appliances.

LG WASHER WT5001CW SERIAL 006KWWZ00297 - We purchased this EXPENSIVE washer in December 2010 before my auto accident and I had a great job. We loved it while it was working properly!!!! Now 4 1/2 years later, I am disabled and my wife of 32 years left. I live on very little thru no fault of my own and now this washer has been down for 5 weeks. Approx a year ago, we started having trouble with excessive vibration thru all cycles. This machine does not have an agitator and is a top load wave force washer. We called LG and found out it was under recall. LG sent techs out and changed out the main computer board free of charge. We noticed that the cycles got longer and we still had a vibration although it was better. We were told that it would get better over time. It did not so we just lived with it. Then 5 weeks ago my daughter came to wash clothes for me. During a rinse cycle, it sounded like the world came to an end. Upon inspection, the entire pulsator assy. came apart (bottom plate, center cap and center bolt) and hit the glass top. After dealing with LG multiple times, finally, a tech was sent out. It was the same guy who had previously change out the computer board. He got on the phone with his company and scheduled a repair tech. A week later, he shows up wanting an upfront payment (NOT!!!!!) so he left. I called LG. Now they say there is no record of our contacting them. I have begged these folks for help. Finally I got a number of an authorized LG repair person locally. Now it seems that the main bearing has gone out and most likely for what its gonna cost to fix this washer is over half what I paid for it - SERIOUSLY????????? The machine is 4 1/2 years old and if this is what service and longevity LG products now have, then I have bought my last one - I can go back to a brand new standard washer for what it will cost to fix this thing. SHAME ON YOU LG!!!!! I understand all things can break down, but your customer service is now CRAP.

We purchased the LG French door, bottom freezer about 5 years ago. We spent the extra money because we thought that LG was one of the best at the time. This model has only the water-in-the-door; icemaker in bottom drawer. The salesperson showed us why THIS bottom drawer was better than others with the same idea: the gear-type rollers were more substantial and the slides were larger. The rationale was that it would be more durable. In the past year, the freezer drawer is becoming harder and harder to pull out and/or push in. I have taken the bin out and found grease/graphite on the bottom of the unit and along the left rail. Water from the icemaker also tends to build up as it sometimes drips onto the left rail, making the rolling very difficult. After wiping it out, it seems to be fine for a few hours...then its hard again. We have had it with LG appliances. We had an LG dishwasher that nobody would work on. The LG washer/dryer that we have, are doing OK for now, but the bellows in the bottom of the washer where the water is pumped has cracked twice in 5 years, allowing water to run get on the floor. I should have had a pan put under the washer, but this indicates either bad engineering or bad design.

Purchase the washer and dryer about 3.5 years ago. The washer is leaking from the bottom, the tub and clothes stink, and the side of the dispenser is all corroded. All issues that everyone is having. This washer is a piece of junk. I am not even going to bother repairing it.

This machine does not move clothes from the top to bottom and there have been times I take clothes out and there are dry areas - water hasn’t even touched those areas. Whatever is on the top stays there - just shifts from side to side unlike the video. I’ve watched it. It defeats the purpose of HE to use the water plus feature - it’s the only way clothes have a chance to get fully wet. I had a front loader previously for 10 years and wanted to give this a chance. It’s awful and an agitator machine is better than this. Extremely disappointed in LG. Never again.

2.5 years and the touch panel dies a slow death. First the #7 button stops, then the #0, and so on. This is our second LG appliance to fail in short time. My first microwave was a Sears and lasted some 15 years, as did my mothers, also a Sears product. Ill NEVER buy another LG product again. Breville will be our next buy.

It was an up to date refrigerator and was spacious. It kept things at the right temperature and I like the color of it as well. It also had wheels for easy movement. It was fine the way it is. LG should make more of those kinds. It was a perfect weight and size. The refrigerator fulfills its duties. The price was perfect for my budget as well. It went with the design of the kitchen and the features are awesome. The other brands didnt come close to the LG.

I love everything about my LG refrigerator. I Iove the dual doors. I love my my meat and cheese storage, the freezer size. Open doors, ice maker, freezer features, sub door for milk condiments, juice, etc. The ice maker choice of ice size. It makes me feel as if Im in the lap of luxury. It is the best refrigerator I have ever owned. I love the crisper. My fruits and vegetables stay fresh. My cheese and meat stays crisp. It spoils me. I would never change the fruit and vegetable bins. The storage size, the freezer space of different levels. Everything.

All of our appliances and most of our TVs are LG products. They will all be replaced with another brand when the time comes. The Linear Compressor in the french door refrigerators are known defects. Good news is that a class action lawsuit was filed against LG. I had mine diagnosed by a local repairman. He says he sees at least (2) of them every week and sometimes several more. Unfortunately, he was not an LG contractor so he could not get the compressor directly. I would have to contact LG and get authorization letter he can use to order the part and I would have to pay him for labor on installation. I didnt want to have to deal with LG (customer service sucks!!). I called their helpline and explained that I needed someone to replace the compressor that was covered under parts warranty. They said I would have to pay another diagnostic fee. The the tech could schedule the repair. A 2500 refrigerator that lasted (5) years and now I am paying to have it fixed. The Kenmore in my garage is over 20 years old and I have never had an issue with it. Fool me once, shame on you - fool me twice, shame on me. I will not buy an LG appliance again. Hopefully the lawsuit will yield something.

LRG 3081ST gas stove - My first problem was that Best Buy never warned me that to convert this stove to propane was going to cost close to $300.00. The next problem was as soon as I started to use the product, the fan in the convection oven does not work most of the time, the controls are very difficult to use and very confusing, one of the burners does not work! After contacting Best Buy they told me I had to call LG, which I did. After many tries and disconnected calls I finally reached a person and he reluctantly set up an appointment with a local repair shop, and although she agreed the fan should work better but after calling LG they said it was normal and there was nothing she could do. But they did agree it probably should have a new burner but that is still on order. The stove is basically a cheap POS. I would not recommend anyone to buy this model.

Purchased refrigerator 3/6/17; currently on my 3rd compressor. Because of frequent compressor failure, sent certified letter to Huntsville, ALA President of LG Electronics USA 11/8/19 and again 12/27/19. Received Returned Receipt back both times, however, have never heard from anyone at LG. Replacing a failed compressor with the same type of compressor time and time again has proven to be very poor strategy, not to mention the inconvenience to your customer during the replacement phase. Loved LG; have 5 LG products in my home. Extremely disappointed with customer service.

LG washer/dryer combo - DONT buy one! Enormous vibration, the house shakes. Close to 2 hours to wash & dry ONE bed sheet. Sheet emerges WET (not just damp) and needs thorough drying in the 20 yr. old reliable Kenmore basement dryer. LG = What a mistake!

We have had nothing but problems with our LG front loader. Any efficiency savings were eaten up in repairs and having to wash on super duty just to get stuff cleaned. The odor problem is the absolute worst. I just pulled out the detergent area and it was absolutely caked with black mold. It was the worst on the areas where the water is dispensed through. This means that no solutions of solvents would ever get to that source because its before the detergent area entry. We use the special detergents and they take care of he smell for only a few days. Who wants to spend all that time and money maintaining a washing machine. It is supposed to help us simplify our lives. I also had to drain it many times manually to remove the small items that get into and clog the drainage system. How does that possibly happen? That is a seriously flawed design problem. I have read many of the other complaints and they are all the same. At what point can we file a class action lawsuit against this company which has a very poor quality product?

Purchased thinking this washing machine was a quality product but the washer started leaking from the bottom in less than 2 years. The warranty only covers 1 year so we have to pay the flat fee of $199 to have someone come out and assess or agree to pay the parts and labour. We will never buy an LG appliance again!

My LG refrigerator was purchased less than 5 years ago and it’s now non-operational. On 6/29/2013, everything was fine. About 12 noon, and returning from our weekly grocery shopping, we discovered that the lighting in the refrigerator was no longer working. We then noticed moisture all around the top of the doors and upon further checking, discovered the refrigerator was no longer working. It is over 80 humid degrees outside and a Saturday. It is our belief that the circuit board needs to be replaced. There were no signs whatsoever that something might be going wrong. It is my understanding that LG refrigerators should only be worked on by an LG trained repair person. We are not very happy.

When I shopped at Lowe’s for appliances, I heard about LG Refrigerators and I ended up selecting it. I’m not really happy with it. It wasn’t cooling and I lost all my food in the freezer. The technician came out and said that he fixed it but then, it got even worse. It went through a lot of repairs and a whole lot of different parts had to be ordered and replaced on it. There was a lot of technicians coming out here to fix it and delays with getting parts. So, it has not been a good experience for me. I’ve been talking to LG as well as the technician too. They had a contractor come out and he had to make two visits to get it repaired. Right now, it’s working, but I don’t know for how long. I haven’t even had it three years and this happened. I don’t think I’ll buy another LG refrigerator.

Ive posted on this site regarding my Maytag stackable washer and dryer. Now Im posting regarding my BRAND NEW LG stackable washer and dryer. After much researching online regarding stackable washers and dryers, I finally went with the LG brand. My Maytag washer went dysfunctional after 6 months. For the following 8 months, I had Maytag repair guys at my home, every two weeks, to fix the same exact problem. I had an error code that flashed on the machine. It was THE same code each and every time. Every part that was replaceable on the machine had been replaced, yet the problem continued. Maytag customer service is HORRIBLE.Now LG. The washer, when pumping water into the machine, caused a loud thumping in my walls. The vibration of the washer caused a rubbing and squelching noise from the dryer stacked on top. The company is well aware of the dryer problem and told me, There is nothing we can do about it. They are selling a machine they KNOW has a problem. The washer problem was an electrical problem, also not fixable. And when a certified LG technician comes to your home and tells you in all honesty that he has nothing good to say about his company, then THIS IS A MAJOR problem.The machines are 2 DAYS OLD AND DO NOT WORK. Customer service is HORRENDOUS. I literally spent an entire day talking with customer service. It was only when I was speaking with the 8TH representative that a repair appointment was finally made. One representative actually asked me this, Can you describe the noise? Can you better describe the noise? Can you give different words to describe the noise? Who knew there were so many ways to ask the same exact question repeatedly? I also had to repeat answers to other questions as well.Needless to say, the machines will be returned and I am on the hunt for a different brand. The problem is, when you go to research the variety of brands, all of them have complaints. And what I have noticed is that for the majority of brands, their machines become dysfunctional at the two year mark. This is pretty shabby, considering you are spending close to $1000 or more per machine. I just dont have thousands of dollars every year to spend on appliances because the companies out there, cant seem to make durable products anymore. My parents have Kenmore appliances. Theyve had the same appliances for YEARS and no problems. What happened to decent machines? And what the heck happened to great customer service?? If there was a 10 star option for the worst service and machines imaginable, I would choose that.

After two years of purchasing, the units (LG Tromm) started giving error codes with the door. Several parts replaced, cant fix a washer that cost $ 800.00. It has to be a way at least to fix and not to deceive customers like this.

I purchased a front loading top-of-the-line washer three years ago. The bearings were going (extremely loud during spin cycle). The servicing company picked-up the washer and now the LG part is on back-order and has been for three weeks. There are no loaners available. Suggestions are appreciated.

I have model LSSE3026ST (LG Studio electric range). As others have reported, the stovetop turns on with the slightest bump of a knob. We have had dinner guests help in the kitchen and accidentally turn on the stove. My husband and I have accidentally turned the stove on numerous times as we reach into a cabinet or the microwave. I have to check the stove each time I leave the house because I am terrified that somebody in our house may have accidentally bumped a knob and turned the stove on. THIS IS A SAFETY ISSUE!!! LG refuses to acknowledge or correct the problem, despite numerous consumers having the same exact complaint. They have denied my request for a fix. I check recalls every week just expecting to find this range on the list, but not yet. I hope it doesn’t take a serious incident for this to be addressed.

Love the black stainless but it easily scratches and is not magnetic. Things on the bottom shelf tend to freeze, could use more vegetable drawer depth, as it is frequently tight. We love the alarm feature and the bottom drawer freezer. Sometimes the freezer doesnt stay closed.

I wish I could rate this refrigerator LG French Door Bottom Freezer LFXS289685 with negative stars. We had this fridge for 2 years. It made vibrating noise and failed June 29, 2018. We have had 7 repair visits including 3 that included parts. They replaced the compressor, motherboard and evaporator 3X, they replaced the freezer sensor 2X, and the dryer 1X. Now 8/30, yes over 2 months later they (Sears Master Protection Warranty) are finally admitting defeat and opening a case for a replacement. Avoid this and the Sears Elite French door bottom freezer as they are also LG.

My LG has been very reliable for 9 years. I love having the freezer at the bottom with the double refrigerator doors at the top. The ONLY design feature I don’t like at all is the temp controlled drawer that goes across the full width of the refrigerator. In order to use that drawer you have to open both doors. Would much prefer 2 smaller drawers accessible individually from each side.

I purchased an expensive LG washer and dryer new 16 months ago. The writing has worn off of the controls in the front and we cant tell what cycle we are on. Customer Service has been a nightmare. I strongly recommend staying away from this machine or company.

I purchased the machine about 6 years ago. For the last few years, rust has accumulated around the outside of the bleach dispenser (i.e., the area where you pour the bleach in to be dispensed later during the wash cycle). It is getting worse and covers a larger area as time goes on. According to the LG customer service, the cause is spilled bleach around the dispenser area and furthermore, they say, this is merely cosmetic and does not affect the function of the washing machine. I disagree.First, as noted, the area is growing. Second, there are stains on clothing after washing that are hard to explain any way other than something to do with the rust on the body of the machine. Finally, I do not believe it has anything to do with spilled bleach because there is a spout in the back of the machine that delivers rinse water and that spout is also rusting. It would be necessary for me to purposefully pour bleach over this spout, or wipe it on, in order to for bleach to cause the rust in that location. Like some other reviewers, I have had a few problems with a UE error message, but it usually works out. This could be because I do wash rather small loads and I tend to use the bulky bedding setting, even for small loads, to get enough water to thoroughly wash and rinse the clothes.Overall I am very disappointed with the LG and would prefer an agitator type machine in order to not use so much water for small loads. Thats what I will be looking for to replace this one - since spending even $300 for a technician to come and look at it seems excessive. I should add that three years ago I purchased another LG machine for a different location; at that time there was no rust on my home washer. The newer machine has been used rarely because it is in a vacation house. Nonetheless, after approximately 100 uses, the circuit board quit and the machine is dead. Naturally it is out of warranty, so getting rid of it seems the only sensible solution.

My wife purchased a LG Gsl545pvyv American fridge freezer by John Lewis on November 2015. For today it has been around 2 months, the water dispenser is faulty and stopped working. I called the LG Customer Services but there was not any polite help. They passed the problem to a third party engineer company to sort the problem out (I do not think LG has their own technical unit). On two occasions the third party engineer company visited my house but still the water dispenser was not working. Also when the engineer company visited my house they have given a whole day appointment as they do not give time slots. Already I have wasted two working holidays and I will never buy any LG product after this.

My husband purchased a LG refrigerator a year and half ago and the compressor is already out. We purchased the extended warranty plan. A technician came out and identified the problem as the compressor. Two weeks later it has not been repaired. The first time the parts were not in. No one call to let us know that no one would show up so we sat for 2 hours waiting for the technician. The second time someone called and cancelled. I am waiting for a third appointment. They have a food replacement form that the technician is supposed to give you once the repair is complete. So I have not been reimbursed for the lost food or the numerous restaurant meals I have purchased since I do not have a refrigerator. This feels like a scam to me.

On November of 2011 I bought a top load LG washer, model WT5001CW. It worked great until a few months ago when the bleach dispenser area has begun to rot. It is so bad that the entire area where the bleach goes has come off the hinges and is just dangling off the base. When I contacted LG, I was told that the warranty did not cover cosmetic issues. When I asked to speak with a manager and explain that this more than a cosmetic issue, this is a manufactured defect! I was told that my case would be reviewed and they would get back with as soon as they made a decision. Two months later, I am yet to hear from them. This company needs to take responsibility for the manufacturing of their products.

Got this LG top of the line unit October 2015. Within a month the water began filling through the detergent AND softener trays simultaneously. Did the digital wifi help thing dozens of times with my cellphone, they said nothing wrong, clean your inlet filters. What??? By December the tub failed to fill with enough water at all to wash anything, regardless which tray side was filling from. A load of Pure Colors came out literally with dry spots in the clothing! Add to that, the balancer within the direct drive unit was slipping badly, somewhat similar to a bad car clutch, and any size load on any cycle was being violently bashed against the inside frame. Sounded like my front door was being kicked in. So, to sum up, I have $878 worth of scrap in my house that will not fill properly, wash properly or spin properly. I still have 7 more months on the financial contract, and Im sick about it.LG finally hooked me up with an in house service guy --- he never replied to the 2 service calls that were set up --- and closed out both tickets saying customer reported solved. Really? By the way, the name of this place was Als TV and Model Railroad so that about sums up the quality of LG service!!! My lawyer is requesting certified copies of LGs warranty, the financial contract, and my phone and web interactions. I dont want to feel as if my only option is legal action, but I will if LG leaves me no other option.

LG refrigerator model LfC21770ST had voids in freezer insulation. Freezer liner has separated from body. LG tech says no reliable repair. Bought refrigerator in late 2008. Has 7-year warranty. LG will not replace unit.

I have a LG dryer that is a little over a year old and it is the worst dryer Ive owned in 30 years. It wont dry the clothes. I need more than an hour to dry even the smallest load. A very poor product. Wish I could send it back. I am going back to Whirlpool.

We have had the dishwasher 3-4 years, it has been working fine. Then I start smelling something and take of the panel. A wire had come loose and melted the side then started melting plugs. After I had taken everything apart I found that not only had a wire come loose but the left side of the washer was rusting. See pics. How in the world does this happen in such a short time with everything is suppose to be sealed. LG told they couldnt or wouldnt do anything because it was out of warranty. I guess if you get a couple of days out of warranty watch out your house, could burn down because for shoddy labor. Never buy an LG again.

I purchased my 4-door LG Refrigerator for nearly $3000 in June 2016. Within one week, the lovely in-door icemaker jammed. I had to remove the icemaker and stick my fingers into the hopper to clear a frozen chunk of several ice cubes all melted together. I called LG in July when it continued jamming several times a week - sometimes numerous times a day!!! I was told to be sure the temp was set correctly and the fridge was level. I did all these things, but it continued jamming all summer long.Since August 2016, I have spent hundreds of hours on the phone - one service company (A & E Factory Repair) came out and their solution was to put Vaseline around the sealer surrounding the icemaker and door. I am now calling every few days, put on hold or disconnected, and am getting ZERO help from the Executive Support team in Alabama. First, the product is clearly DEFECTIVE and no one seems to care enough to make this their personal mission to get repaired.Heres who has taken my call and promised to call back with a Service Appointment: July-August 2016 Called LG Service numerous times in July and August: 1-800-243-0000 and complained about icemaker jamming and dripping. 9/22 - called Customer service who would schedule service and call me back. Never heard back. 11/11 - called again to inquire about service and was told Id hear back. 11/26 - Noel in Manila assigned me Case **, which was given to Cape Fear. 12/5 - I called Cape Fear to inquire the service date and was told they cant come until 12/16 - but I am out of town that whole week. So Tamika in Huntsville ALA got a service company to come 12/14. 12/8 - Pauline in Manila said she could not help as there are only two repair shops and the second one (AppTech - 910-358-8456) said they dont come to my town. They are four hours away.12/14 - Vaseline applied by A&E Appliance Repair - two days later the icemaker jammed and remained jammed until 12/23 when I returned home. 12/30 - Spoke with Russ in Manila - cant get me a repair auth until he reaches Cape Fear Appliance Service although Russ kept trying to call them for over an hour while I was on hold. I finally called Cape Fear and listened to the recording (they were closed for the holiday) and told Russ they were closed. Called again and asked to speak to US - got Brenda in ALA. Executive Supervisor Dept. She promised to personally deal with the problem but never called me back.1/17/2017 - Tori in ALA said Brendas manager on 1/6 found an appt for 1/20 with Cape Fear Appliance, but that manager never called me and gave me the choice - he just figured it was too long to wait so he did nothing - was trying to find quicker service. Tori was checking on progress and while on hold I was disconnected. Tori never called back.1/23 - Willy in ALA said the Locator Dept is trying to get speedier service (I explained the 1/20 service call would now be great) - Willi promised to call me back by Tues 1/24 - as Locator Team might take a few days to locate repair service. 1/25 Willi never called me back and I spoke with Mark - ext. ** in ALA. She insisted she was not Willi nor Tori and would INDEED call me back the SAME DAY. She never called back either. 1/30 (TODAY) Tish spoke with Mary who is in the same department. She spent over 20 minutes reading back to me all the notes of my customer service contact and she apologized profusely but assures me SOMEONE from LOCATOR will call me back.LIARS and CHEATS - and the ABSOLUTELY THE WORST CUSTOMER EXPERIENCE I HAVE EXPERIENCED IN DECADES! You decide!! Is a really great refrigerator worth this type of headache! BTW - my icemaker is dripping melted water all down my beautiful Black stainless steel front and it now looks terrible on top of STILL not having a reliable working icemaker! Worst decision about buying from Home Depot.

Front load clothes washer - whenever we start a new wash, after it sits more than 1 day, a putrid odor emits from it. It is about 5 years old & has happened since new. Per LG, we clean all the areas they told us & leave door & dispenser open when not in use. We have complaints to LG several times - but they were no help. This washer is one of the most expensive around.

Many factors weighed in choosing which one to get purchased it because it was cheap and a good size. It can fit a lot for a small refrigerator, we have a tiny kitchen and that one fit. It keeps the food in the fridge nice and cold. I hate room temperature water and if I put water in, then its cold almost immediately. It is a nice texture and overall a good fridge. Sometimes it can get too cold though. Things almost get frozen, which can be nice but also nasty and leave residue. It also broke so we had to buy a new one.

We bought a French Door Model with bottom refrigerator. Its dead after 2 years. Customer service awful. And there is class action lawsuit in progress as this is so common. Piece of junk. Do not buy, read reviews!

Have finally narrowed down the clothes washing machine that would best suit our family needs. Our choice was the LG 5680HVAS. Unfortunately, or actually luckily, my wife decided to dry run the washer by attempting to simulate retrieving clothes once washed. She discovered, at 5 3, she could not reach the bottom of the tub. We then went on to investigate the Maytag designs as well as the Samsung, and GE. We did not review any others. It appears that all of the HE designs have incorporated a physically taller design to facilitate the deeper drum. Bottom line, if you are 5 5 or physically shorter, dont buy one of these machines as you will be greatly inconvenienced every time you use it.

I have a front load LG washing machine that I have only had for 18 months. It started making a loud noise during the spin cycle a few months ago. We called service and they told us to stop using the machine immediately and they would send a service technician. The tech said we need a new tub assembly and it is NOT covered under warranty. It will cost $1100 to get fixed!!! Are you kidding ME??? I paid less than that for the washer 18 months ago! This is absolute BS. How can they NOT back their products after only 18 months. I am putting this POS out on the street and I will NEVER buy another LG product. LG products are garbage!

I purchased an LG French Door Refrigerator in 2005 and it ran perfectly until 2012 when Sandy destroyed it. In November 2013, I bought another LG French Door Refrigerator model number LG LFX31945ST. The motherboard was replaced in the summer of 2015 and just this morning, the same error codes existed. I guess we can NEVER go away from the house unless we clean out the refrigerator/freezer before leaving because you never know when you would come home to spoiled food. NEVER will buy another LG appliance again.

Purchased a home with an LG front load washer & dryer. Less than a month after move in the SMELL is offensive, nothing weve tried has helped. Weekly running of the washer with Bleach or Vinegar is a short term fix. What kind of company uses inferior parts, that SMELL like theyre rotting inside, while Charging huge amounts of money? LG Does!!!

I bought a new LG washer and dryer from Home Depot. It has been the worst experience ever. The dryer has never heated so I called LG and they said it’s not vented properly. It is. One week later the dryer sparked flames over to the washer twice causing burns on the sides of both machines. I have talked to multiple people and supervisors with no resolve. They sent a repairman after two weeks and he told them there is a problem inside the dryer and the issue still remains unsolved. They are the worst company with the worst customer service I have ever dealt with. If you buy an LG good luck. I suggest anyone else.

I bought my LG washer, model #WM2016CW, on 5/17/2008. I have noticed all along that the clothes have this odor to them and then it transfers to the dryer but I kept doing the cleaning cycle and it worked for about a week then back to that smell. I tried every HE detergent I could find but the same results. But today was a whole new problem. I put the laundry in and went about doing my cleaning. I went down to the laundry room to change the clothes into the dryer and there was a mess on the floor; it was glass. I thought maybe a light broke but this was thick clear glass. I could not believe what I saw. The glass front of the washer burst into pieces and I had chunks of glass everywhere. The strange thing is that the washer had finished its cycle and the clothes were all done so this must have happened after the clothes finished. There was not a drop of water anywhere. I am still in shock that this happened but with LG anything can happen. I am told I will have to pay for a service man plus parts and LG will not give me any answers. They told me to call Sears, the place where I purchased it, and go through them. Sears gave me the runaround also. They told me that I would have to pay $75 just for a person to come out to look at it and then it could cost up to $350 depending on the cause. The whole door may have to be replaced and they have to try to find the cause which it sounds like they dont have a clue. So the washer is sitting in the laundry room and I am out looking for a new washer. I do not trust this washer at all after the explosion. I am writing my Attorney General and letting him know about this and many other things about LG products. I also own an LG gas stove. It is almost two years old and I have had LG people replacing the glass window. This has been ongoing since I bought the stove. There is a leak in the glass oven door and it just keeps fogging up and food particles get in between the glass door and oven door. What a piece of junk that cost me $1100. LG refuses to do anything about it so my husband and I keep taking the glass off and cleaning it and it is not an easy thing to do. I will never buy another LG product and I will tell everyone I know not to buy LG. They sent one guy over and he put the glass back wrong. All I can say is that LG is getting a bad reputation and if they dont get it right, then they will soon be out of business. I just finished reading 800 reviews of LG ovens and they were not good at all; most of them real bad. What is wrong with the LG company? Are they that stupid not to see what people are saying about their product? I will try to find a new washer made in the good old USA.

My new LG refrigerator has been running for 8-plus weeks. I have had 5 separate appliance repairs on the unit. The ice-maker leaks water on front of the refrigerator and then onto the floor. LG does not know how to fix the issue. Customer service has been really bad. hhgregg has no authority to help. Poor service.

Ive had 5 authorized service calls to repair/replace my ice maker. It is still not fixed. I missed 5 days of work and lost 2 freezers full of food. I paid for the first 4 calls. LG now is paying for this 5th call. Today, the tech today simply wants to replace it again. Of course he didnt have any parts on hand even though LG assured me he would so I wouldnt have to wait for parts and miss more work for the tech to come back. The ice maker design is defective. There are many complaints online and there have been lawsuits about their refrigerators. LG refuses to refund the purchase price of the fridge or replace it. Their support team doesnt have authority to rectify the situation and the supervisors keep stalling.

This range is easy to clean, with lots of range top room, bakes and roasts really well. The large front burner heats a teapot of water in minutes and the simmer burner is a great feature. The control panel is easy to use and read. Overall, this is a great stove.

We purchased an LG front loading washer, WM2101H, almost 3 years ago. I thought the bad smells from the washer was our water (we have hard public well water). Reading the reviews, I can see I was mistaken. Just recently our washer stopped spinning. We called out a repairman who told us that is would cost $850 to repair and oh, by the way, only $205 is covered under warranty. It wasnt just one thing. It was the seal that broke which caused the motor to get wet? I dont remember exactly the chain of events. I was in stun mode when I talked to the repairman. He said that the washer does really bad with hard water and water softener. Funny, they never told us that when we bought the thing. Im pretty upset! We only paid less than $800 for the washer to begin with. I will never buy anything LG again!

Purchased a model LFXS30766S and paid a lot of money for it. Purchased in 2014 and it died in 2020. Called three places before I could even find a person to come out and look at an LG. Technician with 35 years experience came out and said the compressor is shot. Not drawing the required amps. Called LG and they said it is out of warranty but they cover the compressor for 10 years so not to worry. They gave me a work order number and said the compressor and labor would be covered and to call back in 24-48 hours to see if the repair is approved. I called back in after 48 hours and the lady told me my claim number was not correct, all my information was there but not my name.I was told again not to worry and someone would be calling me back and I confirmed with her that my work order number was valid. I waited one week and when I called back the lady told me again that my work order number was not correct. She told me that she can see where I called but my fridge is out of warranty so they need to reach out to the place that looked at it to see if they will do the repair but I will be responsible for the labor. She asked for the name and email for the repair place and I gave it to her. The repair place with 35 years experience told me not to waste my money trying fix an LG. Its just going to break again and again. He told me to suck it up and put my money towards a better product.They will not perform the repair because of the POOR quality of LG. Now the lady gives me a number of a place that is 1.35 hours away (Rochester. I live in Buffalo) to set up for the repair. I guess that the fact that no one within a 1.35 hour radius of a major metropolitan area will touch an LG shows how horrible their products are and how bad they treat their customers. Called the repair place they gave me and Im still waiting for a call back. I run a large worldwide company and I will make sure I let everyone I know understand my exhausting and terrible experience.

We purchased this washing machine over a 1-1/2 ago for nearly $1,000. It is so poorly designed that I cannot put more than 3 towels in at a time or it goes off balance. Numerous tech visits, to no avail. Do not purchase one of these machines!

I bought an LG Refrigerator on 11/28/12 from Howards Upland Store. I bought a 3 yr. extended warranty from Howards on the refrigerator. On 05/14/15 the refrigerator broke. I contacted Howards Upland, who contacted the Warranty Company, who contacted their repair company. For the last 9 weeks, my husband and I have made over 100 phone calls regarding the status of our repair to the Howards Store in Upland, the Warranty Company, the first repair company they sent, then the second repair company they sent, Howards Repair Service Company, and finally the manufacturer (LG). We have been told The parts are on the way.; The parts will be here in two days.; We are working with LG to get you the parts.; We are working with LG to get you a new refrigerator.; Parts are on back order until at least sometime in August.. THIS IS RIDICULOUS. I will never buy anything with an LG label again, nor will I buy anything from Howards TV & Appliance. None of them honor their sales, their warranty, nor their repairs.

LG freezer is a piece of junk. Icemaker no longer works. Light has been out in the freezer after three months. Ice builds up on the freezer food. Read out on the door panel now says Er1 and 5 degrees F. I cant afford a new refrigerator, but Im afraid this one is going to burn up. Puddles on the floor when the icemaker was working. Of course now, no more puddles, no more ice, no water in the door. Junk!

My side by side LG freezer (model LSXS26326W) which is only 2 years old has had the freezer die on it 2 times already. It makes no ice and the freezer temperature is up to 40 degrees even though it is set to 0 degrees. We have called the LG company several times but they keep repeating the same thing, Adjust the temperature. But we have adjusted the temperature several times but it does not help. We are seeing that others are complaining about a faulty compressor. I would not recommend this unit to anyone and please before buying any appliance check around and gather information to see what the best one is. I am really upset and I have lost all my meat and frozen food.

Our washer and dryer are labeled Kenmore but are actually made by LG, they both function perfectly, wash and dry great, no problems in the 3 years we have had them, look nice also. Cycles are pre programmed for a variety of types of materials and are customizable within types. The washer has a cleaning process which is a bit inconvenient but just requires a little time to accomplish, overall we like the machines and would buy again.

I did not choose my LG refrigerator. It came with the house or condo I bought and was in the kitchen and I wont replace or buy something new when not needed. It will be saved and used in or on something else. Keeps food fresh so that I always have something I can eat or fix for my family and if thirsty they can also find something to drink and it will taste good. But maybe keep my cat and or dog food to keep fresh also and keep things to drink and consume when it is wanted.

LG Dryer DLEX5170V - We purchased a new washer and dryer from HHGregg in February 2014 with a 5 year extended warranty. To date, we have no problems with our washing machine but the dryer has stopped heating on three different occasions. Today, I called My Protection Plan360 to request another service call for my dryer as it no longer heats and was told that I would instead be contacted within 3-5 days with a refund to purchase a new dryer. There goes our matching LG washer and dryer series!

I thought a purchase price of $900 would give me a machine that would last like my previous washing machines, both 12 and 15 years. After six years, a pump went out costing $160. Within another month, a rotor went out, along with an outside basket. I was told that this would start at $500 parts and labor. My opinion at this point is until more money means a longer lasting machine. Buy something cheap and replace just as often. I will not buy another LG.

Failed compressor on a 4 year old Kenmore Elite French door refrigerator. It was manufactured by LG and sold by Sears Canada. Of course I purchased the extended warranty which is now null and void after having been underwritten by now defunct Sears Canada. LG Canada basically told me to go ** myself. I am Horrified that I spent 4000$ on an LG refrigerator and LG won’t step up to make this right given the known issue of compressor failure. The repair bill is estimated to be 1000$, which I cannot afford. I’ve had to purchase an inexpensive used fridge and move a basically lightly used top of the line refrigerator to storage in hopes that LG may step up and do what is right. It is untenable that consumers are being exploited in this way and treated with such a lack of care or concern. I am thoroughly disappointed and will be pursuing every avenue to see my money returned.So far, LG has proven they are driven by profit - they are knowingly selling defective appliances to consumers. I recommend that folks avoid LG manufactured products and spend their money on appliances that are manufactured by reputable companies that will stand behind their product. Compressors should last 10-20 years. 4 years??! They are defective and LG needs to own their mistakes.

I’ve owned the washer and dryer for over 9 years. Never an issue with either one. Washer and dryer performs well. Only drawback is emptying the water from the lint filter once a week. It’s low and bending over and waiting for the stinky water to drain can be a pain.

It’s tempting to say buying this product was the worst mistake I’ve ever made, but that, of course, would be an exaggeration. However, this washer is terrible!!! Just like the rest of you, uneven load is the norm, LG basically doesn’t give a crap, and we paid pretty good money for this hunk. Our water bill - hahaha - efficient??? Absolutely the opposite because it takes like 6 runs to get through a load. My husband has tried to throw the washer through the window, straining his back and causing medical problems. Plus we have to go to marriage counseling now because this piece of “machinery” has caused so much stress. Dirty clothes are mounting regularly, our clothes are never fully clean... I wouldn’t be surprised if I get fired from my job for not smelling good! All joking aside, DO NOT WASTE YOUR MONEY. I wish we had an old school washer.

2018 stainless steel dryer drum cracked. We purchased a set after reading that drums have been upgraded and do not have the same issues they once did. After lightly using our dryer that was 999.99 plus tax it is cracked. No more dryer. How on earth can this keep happening to such expensive machines?

The outside of the refrigerator from first appearance looked nice, but the inside is where you could really see the lack of quality. The ice maker construction could cause plastic to fall into your drinks even after successfully completing their start up process. I would definitely not recommend this brand.

Machine will not run with door open making it impossible to scrub stains out once clothes are wet or clean inside of machine. At 5’4” I cannot reach the bottom of the drum to retrieve clothes. Shuts off when out of balance and no way to tell if it was in wash or rinse cycle.

I have almost the exact problem as everyone else here with the nasty mildew/mold smell. The rubber case around the door has black mold around it, which would cause dirty black stain on cotton shirts/bed sheets. If this is obviously a darn bad engineer or defect, why cant we do anything but cry and watch LGs executives getting richer with their Life is good slogan? Does anyone here work in the law department that can help everybody out? All I can do now is to go around and give this link to all websites that carry LG washers so that everybody has a chance to read reviews from the actual users, not paid writers who claim to be experts.

We purchased our LG WT7200C washing machine in June of this year, 2018 and it has been a HUGE disappointment. Without an agitator the clothes do NOT come clean. Just tried washing a King Size mattress cover two times in a row and the top half of it never got touched by any of the soapy water. When washing soiled clothing from yard work they do NOT come clean no matter what cycle is selected. This washer is a MAJOR disappointment.

I purchased this LG refrigerator LFC20770ST/01 on 4/14/2013 and it has been leaking lately. About once a week, there is a cup of water on the floor that I have to wipe off. Today, I reached on the bottom shelf of the refrigerator where the freezer basket is and felt a sheet of ice on the bottom. A friend asked me to defrost the ice and clean the tube that connect the bottom pan. I dont get it. Why do I have to do this? I used to defrost my refrigerator in the 1980s as a kid and we are in 2016 and LG is still using the same technology?! I promise you LG, I will never ever buy a Korea made product again as long as I live.

After spending $3,500 - before tax - on LG French door with beverage fridge and bottom freezer, 14 months later, the compression is shot. Thank goodness we bought the extended warranty. But, repairman cannot get replacement compressor for at least 19 days; thats just to get the part into US. So, repairman made recommendation that a new fridge be sent to us. LG though, refuses to talk with us about if approved, when will be delivered, etc. LG says “Talk to the repairman,” and he says he doesnt know anything until 3-5 business days - until LG makes determination.Meanwhile, I have to try and feed 6 year old, 90 year old, and two adults, without a working refrigerator. More salt in the wound? Consumer Reports ranked this particular LG frig model as 2nd highest. I even researched and still got clobbered. Repair person who contracts with Sears said Samsung and LG are bad makes, regardless of what model. He recommended Whirlpool. Live and learn.

Bought their fridge and within 2 years the linear compressor failed and had to be repaired. LG paid for the repair but the first repair was done wrong and fridge still did not cool. I called back and had to wait another week before they sent someone else out to try and fix their piece of garbage fridge.

We bought our LG washer and dryer in 2006. You can take any of the complaints/descriptions from the others and put our name under it as our problems are the same as theirs. The problem with smell and extreme mold buildup started immediately and continues to this day. We clean it weekly with washing machine cleaners, bleach and dishwasher detergent to no avail. The washer door stays open when not in use. LG customer service? It does not exist. We will never buy an LG product ever--not even an alarm clock! I would give it zero stars if I could. We have a smelly washer filled with mold and mildew. We are going to buy a new washer today. Good riddance, LG!

Purchased a front load washer model WM2455HG and dryer set with stacking bracket 6 years ago. Washer makes a terrible grinding noise and stops spinning, rocks, and starts grinding etc, etc. Have tried to get a repair person to look at it. When I tell them its a LG they laugh and suggests I just purchase a new washer. I have the dryer that stacks on the washer, now Im being told that theres no LG washer that is compatible with dryer stacking bracket, that Ill have to buy a new washer and dryer. Called LG, they dont have a clue. Was told to buy washer, if it dont work, to return it.

LG French Door Refrigerator LFX28968ST - Life is NOT good with this particular fridge. Before warranty was over the plastic shelves on door began cracking and chipping, the ice maker in the door does not work. It freezes up and does not crush ice, and you cannot remove the bucket that the ice drops into. Doors do not closed tightly. Bad design, bad mechanism. The stainless steel doors, are made of a very low grade Stainless steel, does not clean properly. Bought refrigerator because older side by side GE failed after 20 years, thought I was upgrading my fridge with the LG. WRONG. I would never purchase any LG product based on my experience with the Refrigerator.

I purchased my LG top loader from Home Depot in 2014. Its been a nightmare. Laundry has become horrible. The load is never balanced. It fills and drains all day trying to balance itself. Even with my help its not happy. I cant imagine what balance it expects. I hate it!! Ive called with no help and live in an area where there is no service available. I will never buy LG or believe what I read in consumer reports. It was the top recommend. After reading the reviews, I see its not just me. Why do companies think its ok to take peoples hard earned money for crap that doesnt work like it should?

Used the self cleaning feature on the oven (3 hrs)! When completed, the inside was blistered and black! Mfg warranty sent technician out, who took video and spoke with executive technical support, who walked him through troubleshooting! The on premise technician was told by the executive technician to have me call customer service, which I immediately did! Spoke with nice lady, ** in Alabama who advised me she needed to find out why the ex. Technician didnt resolve the problem. I asked to speak with Manager, she said 35 of them are in a meeting! But she would call back today! Waiting!

On Feb.3, 2012, the microwave stopped heating. A complaint was lodged with complaint no. **. A mechanic came on the 4th night and told me some parts were burnt and will be replaced on Monday, Feb. 5, 2012, but he did not turn up. Contacting him, he said parts were not available. I have 5-year warranty. This is the first time it happened. Model no. MH4048GWADRQEIL, serial 013EMKUOO6301. Date of purchase, 26/4/11. AMC end date, 24/4/17 - 5 years. Now what should I do? Extra 5 years warranty was purchased and here I am helpless. Should anybody believe that parts are not available on such a huge company running throughout the country? Request to repair immediately. Thanks.

Purchased an LG LMV1813ST/02 microwave on 26 June 2013 for about $250. This over the stove model stopped heating on 9 Nov 2015. The warranty was 1 year, except magnetron that was 10 years. Contacted LG and went through steps to restart MV. Was then told it needed a tech to repair it. I was given two local authorized LG shops. One did not work on microwaves, and the other wanted a bench charge of $95 plus parts and labor to fix it even though I dismounted it and brought it to their facility! It is almost cheaper to buy another microwave. I equipped my home with all LG products. I hope they did a better job on the washer, dryer, dishwasher, and stove. I am sorry I went with LG.

We purchased an LG refrigerator and dishwasher at the same time. Happy with the refrigerator except for a problem with the freezer temperature. Then it started leaking. Had it about 2 years. Called the company who sent a repairman. The part was covered but over $1000 labor. Got a GE for replacement.

I purchased an LG refrigerator with a pull-out freezer in 2016. I have purchased a lot of LG products and been fairly satisfied until now. At the beginning of the Global Pandemic the compressor on the fridge broke. I waited several weeks for someone to repair it. I had just done a fairly extensive grocery shop because we were headed into lockdown. I lost a lot of food and it was impossible to even purchase a small bar fridge or freezer - everything was out of stock. LGs customer service was horrible. They call you back in 3-5 business days with an appointment for a technician to come fix it. And you are waiting another week or more for that appointment - all with no fridge! I think I was 3 weeks without a working fridge. The fridge did get fixed but the technician didn’t protect my hardwood floors so I have about a dozen floorboards that got damaged and it took about a year to get that resolved. Well here we are Friday, Dec 17, 2021, and the compressor is shot again! I speak to their customer service and someone will call me back in 3-5 business days to book me a technician to fix it. Unreal. This will be the 3 rd compressor in a fridge not even 10 years old. I do not recommend LG. This LG fridge is complete garbage. In an age where we need to be mindful of adding more crap to our landfills, I think LG (and any other company that produces garbage products) should be held accountable ie a fine, for producing such crappy products. I did some research when the first compressor died and there are lots of people in my shoes. Buyer beware. And their customer service is worse! I will never ever buy LG again.

Okay as I was cleaning out the drawers, shelves and inside of my refrigerator for the third time. I purchased it from HHGregg on 11/30/2015. I decided I needed to let others know about this refrigerator so they wouldnt have to go through the same thing. Thankfully I purchased the extended service plan. We replaced the main board on July of 2018 and then the compressor went out on 1/14/2019. I am currently cleaning out the refrigerator again a year later because it quit cooling once again. Luckily, we have another refrigerator in our basement we can transfer all the food to. We have had that refrigerator for over 18 years and have never had a problem. It is a Whirlpool. We have a company coming out on Monday, two weeks from when I put in the order to fix it again. I do not recommend this refrigerator to anyone.

This range is a major fire hazard! I cannot believe it has not already been recalled. The slightest brush up against the knobs will accidentally turn them on. Weve already had one small fire as a result. It terrifies me! In addition to this, the oven is suddenly not heating evenly and its only two years old. We are having someone look at it ASAP. I regret this purchase and would strongly advise consumers to STAY AWAY FROM THIS APPLIANCE.

When you pay $3000 for a refrigerator, you do NOT expect it to break down within two years... I bought the LG LFXC24726S at Mrs G in July 2015. In July 2017 the refrigerator stopped cooling, no ice or no water. Even with the extended warranty it was two weeks before svc was available... The day of svc... The svc man could not move the refrigerator to put the part in... And now they want $120.00 extra to send a second guy to help the one guy to move the refrigerator. What nonsense! The refrig should not have broken DOWN!!! LG doesnt own it. Mrs G doesnt own it... Jersey Appliance service doesnt own it. I have a BROKEN UNREPAIRED $3000.00 LG refrigerator that is only TWO YEARS old.

I have just ordered a replacement lint filter for the second time since I’ve had my LG dryer. The top right corner lifts up and attaches to tops, strings, other clothing and rips them and destroys them completely. I’ve tried to ignore it on occasion until my kids start complaining about their clothes as well. I wish we could get compensated for the amount of money we’ve lost in having to replace items. I hope my next order for my replacement lint filter comes soon.

We upgraded to LG appliances 7 years ago. The Linear Compressor just stopped working. LG will provide a replacement Linear Compressor but will not cover the $600 cost for labor or the $350 for the refrigerated food spoilage. LG is aware they sold, and continue to sell, these refrigerators with Linear Compressors that fail after a few short years after purchase. If you are considering purchasing any LG products, think again and spend your hard earned money on a reputable brand. Do your research. I am so upset and disgusted.

This dishwasher (LDF7810ST) quit after 2 years of use - it has never completely cleaned or dried the dishes even though a rinse agent was used. I rinse 3 times before a wash cycle and its still of no use. I had it repaired, but I should have bought another brand. I have also had an LG cellphone which was so annoying in its battery life that I went back to my old trusty Samsung for 2 1/2 yrs to wait out the contract. Life is Good as long as you do not buy LG.

We recently purchased a LG fridge and have been happy with is so far. It is a top/bottom layout with the door in a door with the glass window. It is convenient to grab drinks and other often used items. It keeps everything very cool inside. We set it a few degrees lower to help keep the door items cool. The front items in the door average about 40 degrees while the inside is around 33-35. The Freezer section stays around 0 as desired so no issues there. We bought the extended warranty based on some reviews but are hoping to get a solid 10 years out of the fridge.

I bought LG model# LMV1683ST in 2012 from Best Buy. I pay around $250-$300 for my microwave. It was very loud and on 2016 it just stop working without a warning. This is a very bad product. I never overload it and it was only used by 2 people. I never overheat it, Max time heating was 10 min. Very short life product. This is a product to only buy for looks and nothing more.

I bought an LG top loading washer about two months ago, which worked fine for about a month. Now, more often than not, it goes out of balance with a UE code and, occasionally, the power button will not work. I contacted customer service and was informed that I am out of area for factory service but that they would schedule a local repair service and get back to me. Instead, I got an email telling me how to load a washing machine (Ive only been doing that for about 50 years) and ignoring the power button problem. And the email stated on the bottom that it is not possible to answer one of their emails. Right now, I am thinking about small claims court.