Does a good job of washing the dishes, but the dish rack is of poor configuration. The dishes tend to end up at a 30+ degree angles to the vertical and this limits the capacity of the machine. But it looks good and performs well so no serious complaints.

Purchased LG Fridge December 18, 2015. The fridge broke down June 2019! The product is less than 3 1/2 years old. Had to throw all of the content within the fridge and freezer $500 in groceries. Customer service experience was so stressful. Customer service department for LG Canada is located in Panama. The customer service representatives lack experience, cannot answer any simple questions. They put the customer on hold for a very long period of time and most importantly the customer service representatives are NOT FLUENT IN ENGLISH!!!! The conversation was very, very difficult. I would never purchase a LG appliance. Caution when purchasing.

This machine is suppose to be load sensing, but this function causes the washer to stop 5 or 6 times during the spin cycle. You have to manually rearrange the clothes, and even that doesn’t work sometimes. Whites, towels and jeans are the worse to try to wash.

Bought an LG LFXS29766S in January 2015. Three weeks ago the temperature in both the refrigerator and freezer sections started going up. Called LG and was told that the ten year warranty on the linear compressor covered parts only and that if I used a non-certified repair service that they would have problems obtaining parts. Agreed to have LG service the refrigerator and they came out about four days later. Was told that the compressor had failed (big surprise, do you think). Compressor was not available so had to wait a week for part to arrive and have it installed. Two days later temperature started going up again and LG technician came back and fixed it again. Total cost $412. Crossing my fingers it holds up long enough to try to get rid of it.

We purchased an LG microwave in December 2012. We have had nothing but problems with said appliance. If you put negative comments on their website, they cut you off. We currently have no microwave because it stopped working again and the earliest someone can come is September 16, 2013. You can be assured that we will never purchase an LG appliance again.

Bought a LTC22350 fridge 3/26/12 for my elderly parents, $1,000. It has never kept the bottom cold (milk goes bad in three days) and frost up in the freezer. I read their instructions and removed about half the food in the freezer to allow room around the vents. Still have the same problem. Contacted them and of course it is not their fault because it is past a year. LG was successful in making a one year fridge.

I am beside myself with this machine. Right from the get go after purchase, the motherboard had to be replaced because it would stop spinning and send an error code. The worst part though is its ruining my clothes. I only put bleach in one cycle and that is my white towels and other whites. It doesn’t matter how long after a bleach load, it could be the next day, the bleach leaks on my colored clothes and has ruined many, expensive towels and cotton expensive cotton shirts. Even if I try to dry the dispenser out. I have called lg and home depot where I purchased the machine. Lg had the dispenser replaced but nothing changed. By the way, I put just a very small amount of bleach in the dispenser. This is so wrong - I have so many ruined towels and I threw everything out before, but now I’m saving them for evidence. Who can help?

So I bought an LG Top Loading Washing Machine, Model # WT1101CW in June of 2014. After about 6 weeks the washing machine started getting uneven loads, on small batches, normal-sized batches, even just a table cloth and placemats. This now happens about 60% of the loads, if not more often. It fills with TONS of WATER multiple times in an attempt to balance an already balanced load (I take several minutes now to load the washer to make sure its perfect) and has skyrocketed our water bill. High efficiency my rear end. I was in contact with LG and they said its normal. Normal to have a high efficiency washer raise my water bill by 300%? NO thanks. NEVER buying an LG Washer ever again. Can I please have an old-fashioned, non-energy star washer that just works and cleans and has no computer parts in it?

One of 2 large brackets which hold the wash tub fell off! The washer started shaking violently and shut down. I opened the door to find a 15-pound, 18-inch long bracket hanging out of the machine. See uploaded pic. I have a call in for warranty service. Lets see what happens.

Broken LG gas stove knobs and you know which ones Im sure. Consequences? No future LG products to be purchased and I purchase approximately 200 per year.

We have an LG LRE30755ST that we purchased in May of 2007. It was manufactured in April of 2007. On April 6, 2012, while cooking dinner in the oven, a loud humming noise started and we noticed there was a fire inside the oven. I immediately grabbed the kids and ran, and my husband shut the oven down and grabbed the extinguisher. After it cooled down, it appears some sort of wiring between the warming drawer and the bottom of the oven caused the fire and it burned a hole through the bottom of the oven. I contacted LG about this, even though it was out of the 1 year warranty and the only thing they had to offer was to send out a technician to perform a diagnostic test for $89. I told her there was nothing to diagnose, there is a hole burned in the bottom of my oven, it needs to be replaced. The agent simply said, Im sorry for any inconvenience this may have caused you. We are furious as this is a very dangerous product and have seen several other reports of the exact same circumstances, yet the product has not been recalled, simply/conveniently discontinued. If we had been in another room, this could have been a major fire and done damage to our home. LG needs to be held accountable for their poor products.

We bought a beautiful looking top loading LG washer and dryer from Sears in Eureka, California in September 2011 for our second home in Humboldt County. We didnt purchase an extended warranty - although looking back, we should have done so. Because the appliances are installed in a second home (to this date, April 2013), they have been used about 12 times total.Suddenly, during a visit to this second home in mid-February, the dryer quit drying; there was no heat at all. We did the trouble-shooting with LG Customer Service to no avail. Then we contacted Sears to arrange for a repair. We returned to the home at the end of March, and the repairman came to the house. His analysis showed that the heating element needs to be replaced, which he had to order.As the repairman was leaving, he told us that he is about the only one in the area who will tackle fixing LG appliances because they are so poorly made. He mentioned that our washer is probably on a recall list. Sure enough, the washer - Serial Number (WT5001CW) is on the LG recall list. So now, I am attempting to make sure that the only repairman in the whole area who will touch LG appliances is prepared and scheduled to come to our second home when we can schedule ourselves to be there and can fix both appliances!It is hard to believe that these appliances are so poorly made, that they both are broken after having been used a handful of times! They look great but apparently are pieces of crap; and they cost a lot of money. What is the matter with these corporations and their quality control? Do these people really think I will ever buy another LG appliance again? And is it really worth the (certainly temporary) health of their bottom line to continue to sell these shoddy products? And what else do disgruntled customers do? They tell everyone they know about their negative experience with these products. Shame on LG!

Buy a very nice counter-depth LG refrigerator rebranded as a Kenmore. It was complete shot after five years. Sears tech made 7 trips over six month and could not fix what was initially determined the compressor. They finally deemed it unrepairable. I will never buy another LG product of any kind.

We bought this refrigerator in 2016. It was between this and the Samsung. I liked the looks of this one and it has a great reputation. I did not like the 3 small vegetable drawers, but thought it was minor and I would get used to it. I still do not like them. Celery doesnt fit unless cut. The only really good place to store big milk jugs is in the door which is supposed to be the worst spot to store milk. Other locations would make accessing all corners awkward. But these are minor compared to the real problem. The refrigerator stopped cooling about 4 months ago. The repairman said LG was aware that the coils had been made with inferior material so replaced it for free. (Should have been recalled before I lost all the food in my freezer and refrigerator). Since, the parts were replaced the unit has been extremely noisy. I can hear the high pitched noise upstairs from the kitchen. I called the service guy to come out again. $175.00 later I was told that it is a more powerful compressor and nothing can be done about it. I may have to get rid of it because it is driving us all nuts! Its unacceptable. Refrigerators are expensive! If this is the best LG can do, I dont want anything to do with their products!

I purchased LG model LMXS27626S French door refrigerator in June 2016 and one week ago it stopped cooling and freezing. When I called LG for service and scheduled an appointment I was told that I would have to pay for the labor to fix the problem. A little research on the internet and this website reveals that this is a known problem for LG. In fact, there is a class action lawsuit being put together for this very problem. I am very unhappy to have spent so much money on a product that LG knew was going to fail.

Purchase Lg Range at best buy in Oct. 2013 with two year warranty. Range broke, it’s over two weeks- still waiting to be repaired. Made an appointment with LG Customer care Monday. Technician came out Thursday, claimed the parts that was sent to my house by customer care were wrong, so he ordered the part using his cell phone and he gave us time and day that he will be back Saturday same week between 11:00 am to 1:00pm. We waited and he didnt call us. We called him back after 1pm. He didnt get the part. Made another appointment with him, we said Monday morning we’re at home. We go to tampa to work from Monday afternoon and be back Wednesday night, he said available to come Tuesday. We have to work so made arrangement for him to come on Thursday. He said okay, Thursday Jan. 22, between 12:00-1:30. We waited - no calls so we called him back after 1:00. He said “I thought it was done”, we asked “did you get the parts you needed?” He said “yes”, so why he said he thought it was done if he still has the part with him. He said that we did not call LG customer service to make an appointment for him to come, I said: “You gave me a time and date that you will come out Thursday between 12:00 and 1:30pm, why do I need to call LG to make an appointment if you made an arrangement to come?” So, I called LG customer care again and spoke with RJ and advise me that I dont have to call him back because he will be sure that he will call us (Bill the technician) to call us back. Waited again - no call from him so, I called LG back again and spoke with Kyle - couldnt help me, transfer me to Willie, the supervisor, and he said that the LG policy is for the customers to call back to make an appointment AGAIN, if the technician couldnt make it again, and to make another claim to have the stove fix. And then I was transferred to LG Premier Care, spoke with Carnecsha and I told her I will file complaint and Ill call Consumer Advocate to complain. She told me I couldnt do and I told her “why not, we’ve been pushed run around, as a consumer we have rights, this is our life, we bought the warranty as we were told by sales people.” And then she transferred me to Best Buy to the Geek squad who carries the warranty that we bought, and then transferred again to LG to make another arrangement for technician to come out.

I purchased the LG gas convection range in Aug 2016. Its been a learning curve getting used to the gas convection oven mode, I previously had a dual fuel range, using electric convection (worked great). One of the reasons for purchase was the angled and higher control knobs, which I thought would take care of turning the knobs on accidentally. My 12 year old Kenmore Elite range exploded inside while on self cleaning cycle (glad I was home & in the kitchen when it happened). I turned on the knobs accidentally on the Kenmore often, hated that. So got the LG. Well I was still able to turn on the knobs by brushing against them, like others have stated. Definitely a design hazard. So I quickly went to Target and got the childproof knobs covers. I placed them on the 2 outside knobs on the right and left side burners. This left the middle knob uncovered on each side. The covers fit perfectly and NO MORE accidental turning on knobs. I can use all the controls without difficulty. Now the Easy Clean is a joke. It worked two times initially, since then it does nothing except pool water in my oven. The program is 10 minutes per the manual and timer on the range. I now see it says 20 minutes on the website, Hmmmm. At any rate when the cycle is done, the oven isnt warm and the water is COLD. So Im using the self clean mode, well see if it does better. I dont use my oven much. Otherwise, I am fairly happy so far, paid $1600 for the LG. I loved my Kenmore Elite and had no problems until the elements blew up inside & damaged the oven, out of warranty. I hope I get 12 years on this one, glad I purchased extended warranty for 5 years.

We bought a new LG French door refrigerator model LFX28978ST from Sears. The refrigerator is under warranty - 7 year for sealed system and 10 yr linear compressor. We had enjoyed the refrigerator until it stopped generating any cool air in Jun 2016. We had contacted LG support, and LG technician came out 6 times to fix the same cooling issue. Every time the fix only lasted 2 days to maximum 10 days. The LG technician had been telling us the cooling issue is not fixable; however, LG corporate insisted its fixable. LG corporate also said they will continue to fix the issue with no consideration on the number of attempts! Anyone with common sense agrees 6 attempts is more than enough to prove its not fixable!When we suggested there is lemon law to protect consumers from repeated same issue; LG corporate said the law does not apply to appliance. LG corporation does not care about customer satisfaction and does not honor their written warranty. Its unfair for consumers to take this nonsense from big corporation. Where is accountability? Never buy LG again.

I have read several reviews in regards to this matter, and they are correct. LG needs to do correct this matter. Aware of the situation we are always very careful around the stove and there are times the knob gets brushed and the gas leaks...yes LEAKS. You are totally unaware that the gas is leaking until someone smells the gas a few minutes later. This is totally unacceptable, and if you have small children extremely hazardous and dangerous. We are looking into buying childproof caps that will possibly fit over knobs and see if that works, and are contacting LG.

After only a year and two months after purchase, our LG dishwasher (LDS4821ST) is obviously having a drain pump issue, and thankfully we purchased the service plan at Home Depot. This washer sucks. It has become noisy, the panel freaks out and sometimes you cannot choose certain wash cycles, and now this drain pump issue. Its a huge piece of **. Follow my advice, since I know people with more expensive washers - get something like a Bosch or, if you really have the cash, a Miele. If you purchase an LG, you will regret it. Oh, and we also have an LG refrigerator, which also sucks. Although there are no real problems yet, it cools unevenly, and even when the unit is set at 36, some zones read 42-44 degrees (I have a digital chefs thermometer), which is in the danger zone for food (40/140 rule).

I just purchased this house in July, all appliance are LG. During home inspection the stove blew up and had to have heating element repaired, now the Fridge is not cooling and its control board is not working. Repairman out for Fridge twice said it will cost $600 to repair, better to buy a replacement. These LG appliances were purchase June 2012, they are a 2 1/2 years old. What a joke. Junk in my mind. Parts come from Korea so you have to wait a week to get them. JUNK.

LFX31925ST/00 - Nothing but problems! 3 instances of the freezer defrosting. The ice machine leaked from day 1 and rusted down the front of the door and around the dispenser. We had to fight to get that door replaced. Theyve fixed the freezer twice as well and my food is defrosting AGAIN as I type this. Geek Squad guy is outside on his phone trying to handle it when what we should be doing is picking out a new fridge because ours should be recalled!!

I am dissatisfied with my LG top load washer. It is only 3 yrs old and constantly giving UE and UE error code especially on special wash cycles. I had an appliance tech over and paid the $50.00 service charge and they are pointing to the computer and possibly the stator or both. I am scheduled to have an Authorized LG Repair company next week analyze the problem. This visit will cost $75.00 and it can be applied to the total repair. This is not an isolated problem and I am sure LG is aware of it and they dont care! There is a class action lawsuit against LG for certain models with the same problem but mine is not included. What? Give me a damn break LG. Do you know that you have lost me a future customer and I am now warning others to stay away from your washers! I will let you know if I am going to get it fixed or junk it later.

Purchased our LG refrigerator in November of 2014. Compressor went out in July 2019. Two weeks before someone was able to come out to replace the compressor. The Technician shared with me he has replaced about 400 LG Linear Compressors in just the past 12 months. Told us it likely would happen again and to purchase a Whirlpool next. Was so disappointed after a quick google search on LG Linear Compressors to learn just how bad the problem is. Calling LG was useless. They offered no help and of course never mentioned this was a major problem. Never again will I own a LG product. Please do your homework before purchasing LG. It only takes less than a minute on google to see the problems.

Every time I called, I got a different explanation of what I had to do to get a resolution. I basically got lied to every time I called. I got from 2 days to 15 days. Then I got, “Oh, you must submit this and that.” Every one of them that I could understand said, “Oh, sorry for your problem. Ill note that and that is all I can do.” As well as, “System is down today, sorry.” I requested a senior advisor or someone and never got anything but, “All I can do is note that, so sorry. Anything else I can do?The cost from the spoiled food I have had to throw out over the years is astronomical. The fact that I havent gotten seriously sick from the food is miraculous. Every time I had a little food that didnt taste right, I threw it out. There were so many times my ranch salad dressing tasted so sour, but I ate some and served it. But then I replaced it. I and my guests are lucky we werent poisoned, though I have had some minor stomach bouts. And now think I know why.I have suffered with a horrible refrigerator from LG for almost 5 years. I purchased an extended warranty (worthless) from Assurant. It has malfunctioned since day 1. I made a few calls early on and gave up...Due to personal circumstances recently (divorce and unemployment), I needed to have my refrigerator working for my future sustenance. So before the warranty ran out, I started on this ridiculous journey of trying to get it fixed. It has turned into a nightmare. And from what I can gather, guess I am lucky my house didnt burn down from some defect LG knew about, as well as not to be dead from food poisoning.

Easy clean. Does not clean. Did it twice. Did nothing. The heat not high enough to do anything. The water in the bottom of oven is not hot enough, I’m at a loss of what to do, can’t use chemicals or abrasives. My last oven lasted 25 years. Can’t imagine this lasting 5.

I purchased an LG Dishwasher model number LDF6920ST from Home Depot. This unit looks great and is quiet, however, it does not clean and does not dry your dishes. The internet is flooded with similar complaints about this model. When you call the LG service department, they are nice enough but will only offer to send a technician to check it out. What are they going to check? Its not broken! It is a pathetic design that has been compromised by all the emphasis being placed on energy efficiency.I am out around $700.00 for the unit which does not account for installations costs and the grief incurred!

I like that it was stainless steel and side by side freezer and fridge. It got really really cold and it didnt make a sound when you turned it on. I like that it had multiple shelves inside the refrigerator and freezer. That is everything that I love about my LG refrigerator. It didnt have filter water or ice made in the fridge and that it didnt have a under freezer and a side by side refrigerator. Thats really everything I didnt like about the LG refrigerator. The LG refrigerator has meet my expectations for it. It had everything I loved and a few this I didnt like but overall my experience was great and I would totally recommend it to someone else.

We purchased our LG refrigerator 3 years ago and have had two problems with it. A year ago, the valve controlling the drinking water ceased working and it cost us over $200 for the repair from Freds Appliance in Madison, Ohio. A month ago, we noticed a mushroom type growth near the base of the refrigerator and discovered that the water line feeding the drinking water and icemaker had a slit in it and was spraying water on the floor. The flooring is ruined and the repairs, not including the fridge, exceed $1,300. Freds denies any responsibility with the problem even though they are the only ones that have moved the fridge since it was initially installed. In conclusion, the purchase of your product was a terrible mistake and we have difficulty understanding how a company can ignore problems like this.

I purchased the over the range microwave from Best Buy just over a year ago. The microwave stopped working, will not power on. I verified the outlet is good by trying another appliance in it and I even replaced the fuse in the microwave, but still does not work. I called LG, but since it was out of warranty, they said there is nothing they can do and referred me to a local repair shop. The local shop said it would end up costing more than I paid to come out, diagnose, and potentially repair the system. At this point, it seems I have no options left other than buying a brand new microwave. I wasted my money on this LG microwave that barely even lasted one year. Poor quality product and poor customer service.

I purchased a top loading LG Washer from Sears, and purchased the extended master plan warranty with it. Within 2 years it has already started rusting near the dispenser drawer. Sears would offer no help whatsoever, and said the rust is not covered. NEVER buying an LG, NEVER shopping at Sears ever again. I have been a long-standing customer and spend thousands on appliances with them in the last five years, including a stove, refrigerator, washer and dryer. They would do absolutely nothing to help me.

I absolutely could not get anyone to answer my calls. I purchased a washing machine in 2005 and it was starting to smell terrible by 2006. In 2009, it produced error readings so I purchased a new pump. In 2011, it started making noise. I took it upon myself and found out that the support brace that holds the inner drum rotted and broke off in three places. I have soft water and am a registered master plumber. The material used in this brace was no more than cast aluminum or pot metal (neither of the two should be used in a piece of equipment like this). The drum is stainless. What a waste.

The refrigerator is alright. I like the freezer on the bottom. But the shelves are useless. They keep cracking and breaking with normal usage. But I use the Costco warranty.

My LG bottom freezer completely went out even with a proven working outlet Sat night full of food after 12 hour shift working as an RN. Less than 5 years old, replaced ice maker. Center shelves on refrigerator cracked. Drawers broken. I am at loss as what to make of this substandard refrigerator. I imagine circuit board or sensor broken. Unsuccessful in obtaining any data to move my internal fridge to work, not even taking in consideration the substandard condition of the inside of refrigerator.

Three door LG fridge. 3 1/2 years old and broke down 6 times. Frequent canceled repair calls and many no call no shows. Have to pay labor, LG only covers parts that must be ordered, 7 days out. Who still takes that long to order anything. Then another repair call to install the parts, and another charge. Once again, you are lucky if it lasts more than a day or two. 6 months is good. LG could care less and Sears doesnt seem to care either. Perhaps a class action suit is in order. At the bare minimum it may force LG and their poor products and even worse customer service out of the market. As for Sears, they will likely be gone by this time next year. Its clear why to anyone that has worked with them.

I purchased washer from Sears on 3/21/13. It is now 6/15/13 and the washer has been out of service for 8 weeks. It is always the same problem, the computer board. The first time it went out, the service person came out and said it would be 10 days to get the parts shipped. It worked for 2 days before going out again. This time, it again took 10 days to get the parts shipped. This worked for 1 day before it went out again. The service guy called and said it was another part and had it shipped another 10 days. When it got here, the service guy said it was the wrong part, so now another 10 days for the parts to ship. In between scheduling for someone to actually come out and repair the machine was always a couple more days. I called LG USA directly and was basically told nothing. Not even a Sorry for your trouble. Their response was that there was nothing that they could do. Apparently, once you buy an LG product, you are on your own. They already have your money so they dont care about anything else. If you see an LG appliance, run away, run far, run fast. Just stay as far away from it as possible. Buy a Samsung or any other brand but stay away from LG.

LG Top Load WT517OHV washing machine is very stylish. It has a window on top so you can see into the machine. What we dont like: it smells very musty between loads. You cant wash rugs that have a rubber backing. You cant wash water-proof or water-resistant items such as jackets. The machine doesnt fill with water for a full load. Weve tried all the settings. Every time we wash a load, we have to set the egg timer to come back after 10 minutes to shut the machine down. We then reset it to fool it into filling the drum entirely with water. How do you wash a full load of very dirty clothes with the tub filled with water half way or less?Yes we called LG several times for help. Our opinion: Buy basic washing machines w/o water saving sensors. Save your money because you only need standard settings to wash your clothes effectively. Wash only full loads to save water. Weve had this washer and an LG dryer DLEX5170/71 for two years w/o mechanical problems.

My 18-month old LG top load WaveForce washer has the dreaded uneven load syndrome like so many others. The machine was recalled and repaired the first year and the problem started to appear. They made a small problem worse with the software upgrade. What is even more frustrating is that LG knows there is a problem, claims it will be repaired under warranty, sends a technician without a warranty repair number so he is forced to ask me to pay for the repair on the spot! I refused, asked the tech to leave and called yet another number I was given by LG to get my machine fixed. Why not have one customer service number? Why make me wait at home taking time off work for 4 hours and LIE to me that the repairs would be covered under warranty? Basically, I have a machine that looks like new but will take over 2 hours to complete a load (if at all). My old Amana cost $300 and lasted 12 years. This will be the last LG product I will aver buy!!!!!!

Worst washing machine ever... Does not supply ample amounts of water...clothes rarely come out clean, or thoroughly rinsed. Destroys towels, blankets, and basically anything else that is put in the washer. Customer service is as big a joke as the washer. Keeping large loads balanced is a time consuming joke, Do not buy this washer.

Every time I use the ice maker on my LG refridgerator, I hate it even more. Tonight is a good example, where I just needed a few ice cubes for a glass of scotch. More than 20 minutes later, I finally finished cleaning up the mess from the ice maker being frozen up and unable to dispense ice cubes. The resolution, as always, was to take everything apart to unblock the dispenser that was loaded with a frozen chunk of ice cubes and frost, which is likely due to the flap on the dispenser getting stuck open for some reason. This is NOT a one time occurence but one Ive been dealing with since the fridge was purchased more than 3 years ago. This combined with its ridiculously slow time to make ice has convinced me to NEVER, EVER buys another LG product.My contacting LG for support was an insult - everything was my fault and they stood by their claim that they were perfect and I was a nuisance for having contacted them. Ive had similar experiences with contacting them about their ranges, where the front edge of the stove top kept getting chip marks. Turns out they no longer sell a paint to fix these chips and asking them why was met with indifference. Methinks this is because theyre trying to avoid the liability of them having sold a product that has inferior paint or a large batch of ranges with faulty paint.

Our refrigerator with bottom freezer and french doors on top is very pretty. It has stainless steel covering, and Im still getting used to the difference between this one and the 27 year old one that died. Purchased it less than a month ago and already noticed a problem with the ice maker.

I bought my first LG front load washer 4 years ago. Stopped working, repair person sad it was the bearings, changed them out, still not working, so had to service second time, changed internal set of bearings so ok, now a new problem. The water is pouring out of the bottom of machine. So back to repair person. He told me LG had by now paid more for repairs, than the machine is worth, so now LG finally agree to relapse my machine, but I had to drive 225km to pick it up myself. But died that, and now, only 1/1/2 years later this LG is also stuffed. So for me LG never again. Worst machine I ever had, and I am 76 years old, so have had a few machines. Shall go back to ASKO.

We bought a LG. LFXS30766S refrigerator. Started having problems within 6 months of ice forming in back panel of unit. Called LG and got the runaround. Continued problems for 1 1/2 years and the compressor breaks down. We were without a refrigerator for 3 weeks waiting on replacement. LG cant make these things fast enough to keep up with the defects! Repair guys came in and replaced the inside back panel as well as compressor for cost of $300. This lasted 3 days and now it has broken down again! Dont know how much longer it will take for another replacement and how long it will last. DO NOT BUY LG! They dont back their products!

I purchased a refrigerator 6 years ago, but in the last 3 years we have had the compressor go out and LG tech has had to replace it. Since June 2021 Ive had 4 tech come out and my unit still does not cool to the temperature its suppose to be. Ive only had 2 good customer service experience. I have noted the agent and time that Iven call. No one has no clue what they are doing or review any notes that I requested to be added to my account. Ive asked 4 times to speak to a Supervisor and Im still waiting for a call. After 3 months, they determined I could get a refund for a % of the cost (which Im fine with) or repair it again and going forward my warranty would be up and the repairs would be my responsibility. Meanwhile all the techs said this is going to go out again because they had issues with this model.I accepted the refund - Im still waiting for that too. All the advertisements and sites are all false - LG does not stand by their products and definitely does not care how the consumer. I just want a refrigerator that works. After all I did not get it free. I paid almost $4,000.00 for it. As far as a call center they need to hire new people, their customer service skills are extremely unacceptable. That includes supervisors and managers.

Updated on 08/23/2019: Hi this is third review about the same issue I have been having for 6 months in that LG is not fixing the brand new refrigerator that only worked for two weeks. I have been trying for 6 months for someone to show up to fix it. They then sent me an email a month ago saying they would call me to arrange a time to replace it. They didnt call. Another technician was scheduled to come. This would be the 19th appointment I have had with them and none they have shown up to. I just received another text saying that my appointment is cancelled and LG are doing absolutely nothing to honor my warranty with them in rectifying the situation. I can not say enough to never buy anything from LG.Updated on 08/14/2019: 2nd time I am writing about useless LG. I bought a brand new refrigerator. It broke after two weeks of owning it. 6 months has passed. They use A&E Factory as technicians. A&E have cancelled on me 17 times leaving me to wait at home for them and then either not calling at all or they text 30 mins before the end time. LG contacted me after I wrote my first bad review saying they would replace it. This was a month ago and now they have disappeared. Do not buy LG, the product breaks; the company is dishonest, they do nothing to help, they lie and do not follow the warranty. I am still stuck with a broken fridge with no help whatsoever. I never write reviews. I am so upset and angry about this situation I had to write this so no one else goes through what I am right now. I am utterly stranded and at the mercy of the technicians never showing up and LG doing nothing to rectify the situation. Absolutely disgusting.Original Review: Your freezer broke within two weeks of me owning the refrigerator. I have been waiting 12 weeks for someone to come and fix it. Your service provider in my area has cancelled and not shown up to any of the appointments that have been set. I will never ever ever buy an LG product ever again and I am telling every single person I know and all those that follow me on social media, on Yelp and Google and all sites to share my advice of never buying any LG products. I am disgusted with your company and disgusted I have been offered no compensation for this situation.

I have had this washing machine 3 years now. We have two kids so we do a load a day. The machine washes satisfactorily. But then again, most washing machines do. What I would like to caution you against are the high cost of spare parts you WILL NEED as well as the complexity of repairing this machine. When I finally bought this machine, I had read a few reviews about how the rubber gasket inside the door started to smell badly after 6 months or so. I was so enticed by the steam part of the deal that I overlooked this point. Sure enough this Tromm washer has a huge rubber gasket inside the door. This part is very hard to clean as it has a concealed ledge inside. IT WILL START SMELLING after a few months of use no matter how much you clean the tub with bleach or how many times you clean the gasket. Your clothes will smell rotten after a wash. And when they dry they smell musty. This part which costs $130 can be changed by an appliance repair service. It is very hard to do it yourself because the machine has to be opened. Total cost for replacing the gasket is $253. Next... the drain pump will break also. Give it a couple of years or so. The drain pump costs $60 to replace and with the service call that comes to another $210 total. I was amazed the work that was needed to change this pump. First of all, the pump is located in the worst possible place, and the Tromm needs to be opened in multiple places to access this pump. The job took 45 minutes to replace the pump.I am now looking into a Whirlpool clothes washer and after investigating the same parts it seems they are much cheaper and much easier to change if the machine needs to be repaired. I for one will not be buying another LG steam washer.

We purchased a new dishwasher, refrigerator, stove and over the stove microwave oven in 2009 when we renovated our kitchen. We have since had the refrigerator repaired and replaced the dishwasher (with a Kenmore Elite) altogether because the door was leaking and ruined our hardwood floor. We fixed the microwave push button panel once and our stove has never functioned properly. The flames do not come out of the stove top in an even pattern. Now our push button panel on the microwave has quit working again (less than two months after it was replaced for malfunctioning before). These were all bought from Home Depot, brand new. I would not say anything bad about LG with a problem occurring in only one appliance in that period of time, but all four appliances having problems? I will never purchase LG again. I can assure you I will tell everyone I know not to purchase this brand of anything since four different appliances have proved faulty/non-functioning.

About 5 years ago I spent thousands on an LG double door fridge/freezer and the washer/dryer combo. The fridge motor died 2 xmases ago and as they were shut, we lost $4-500 worth of food. Then there was an issue with the washer within 2 yrs., cant remember exactly what. Had that fixed. A few days ago I noticed one of the internal arms inside the washer had come off. I thought it was just a case of hubby screwing it back in. NO. The whole machine has to be taken apart to fix. The other arms are loose too. Its cheaper for us to buy a new washing machine. Its 5 yrs old. Im beyond furious. Never buy LG. Its JUNK.

We enjoy LG's double range; we can bake a pizza on the top range and bake a turkey on the bottom (if we so wished) simultaneously. The alerts from the LG range are not annoying buzzards but are soothing melodies.

Purchased an LG Smooth Surface on March 17, 2013 new at Lowes. Today, none of the burners or the oven will come on. Contacted Lowes and they said it would be 21 days before a repairman could look at it and determine if I could receive a new stove... or I would have to have at least 3 repairs before replacing my stove. You buy a new stove... so you do not have this problem. Very, very dissatisfied.

The lettering on the front of the machine just fell off. Cleaning is hap-hazard. Meaning one load will clean well and the next will not. Very frustrating. Dishes with anything hardened on it will NOT get clean.

We have a studio series LG bottom freezer 3 door fridge. Excellent lighting, easy access to everything, water & ice in door. Only drawback is the water & air filters are kinda priced.

This started with my ice maker quitting. After two weeks of messing with that, I find out that the freezer was not working after me and a friend got sick. This needs a major recall. This is terrible. Im going to sue the crap out of them and Lowes. Everyone knows this refrigerator sucks. Why is Lowes still selling it!?

Sadly, a new dryer that had to be serviced 3 times within a year. Clothes continue to come out damp, an internal rattling noise which is loud, and a lint catcher that destroys clothes. I am quite sad. :(

I just wanted to say that the LG washing machine is horrible. I will never buy anything from algae ever again. I have been trying to do a load of laundry for three hours, and I am still not done. The washing machine keeps screwing up repeatedly almost every time I use it. I am trying to use only the spin cycle but it keeps refilling with water and draining. It makes no sense.

If you purchase this piece of trash, count on its breaking down in less than five years - as ours did. And good luck getting warranty service, much less emergency service. One other suggestion: be certain to ensure your freezer food. This company should be shut down.

I like the refrigerator, however, it stops working when it needs to be cleaned. The ice maker does not work and the door racks break easily. It is not children friendly.

The knobs were broken. Originally, I thought it was just my stove. I have since found out that this is an enormous problem for LG. I returned home over Thanksgiving to smell gas. My elderly mother had made some tea while I was at the store. She was visiting for the holiday and was unfamiliar with the stove. She thought she had turned it off, but because the knobs were spinning on the posts, the stove only appeared to be off. It was in fact filling the room with gas. While I was opening the windows, my mother was apologizing while rushing to the stove to turn it off in her embarrassment. Knowing what was about to happen, I lurched across the room and grabbed her hand before she reached the stove.Of course, if she had turned the knob at that time, it would have passed the ignition point and exploded the gas that was filling the room. Instead, I left the gas on at its lowest setting while opening all the doors and windows. 10 minutes later, when I aired the kitchen, I crouched down and turned off the stove. I wrote LG six weeks ago and they have not responded. I think many people would do what my mother nearly did and exploded their house. This product is deadly. It is just a matter of time before it kills people. LG needs to proactively seek out every stove with this defect and fix it or recall the product.

Our daughter and son-in-law purchased a LG french door fridge six years ago. Love the french door... but... after about 1-1/2 years... maybe 2... the fridge went out. My husband pulled the panel off the back and found a fuse blown. Cant order just a fuse? What? Had to order a whole new circuit board... $$$. So we took burnt fuse out and went to local hardware and purchased one as close as we could. Installed and waalaa it worked again. Now, it happened again so we showed our daughter and son-in-law how to change the fuse and keep the wires clean... The fridge goes out about once a year but wow does it save them a ton of money being able to fix themselves. And the fridge works just fine! GOOD LUCK!

I turned in a Warranty Claim on my LG French Door Refrigerator which LG denied, their reason being that because when the serviceman came out he could not duplicate the problem. It was very obvious that the water had leaked underneath the refrigerator on the left side damaging my wood floor on my new home that I had just moved into on June 9, 2016, the refrigerator had been ordered online from Sears and hooked up by Sears servicemen. The water damaged wood under the refrigerator was found when the refrigerator had to be moved for some touchup painting behind the refrigerator. There is nowhere else the water could have come from except the refrigerator. There had been a rotten egg smell in the appliance for about 2 weeks, but there were was nothing rotten in the fridge, I even switched out the filter and put charcoal in the fridge... It finally dissipated after about 2 weeks. I told the repairman about this and he said a water line possibly got stopped up and then it released the water. The problem is he didnt put that on his report, he just put that problem could not be duplicated.

LMXS28626S.ASTCNA0/French Door. I bought it for the good looks, but there are a few annoying and serious design deficiencies in the refrigerator, as follows: 1. The ice maker storage is in the door, which causes the ice inside to clump together and stop making ice if the door is opened for a couple of minutes while cleaning the inside. The storage has to be cleaned out, and sometimes reset, in order to work again. 2. The water dispensing spout is far from the pressing mechanism, and water splashes outside the glass if it is small. I have never experienced this before in any of my previous refrigerators3. The French doors do not stay in place when opened - the left tends to shut, while the right tends to open all the way.

I am the same person who reported a problem with a Magic Chef under-the-counter microwave that gave up the ghost after 3 years. I had purchased the Magic Chef microwave oven and an LG Electric Range (LSB5682SW/SB/S) at the same time from Home Depot. Now, the LG Electric Range has a malfunction with an oven sensor. I went to an appliance parts department for a replacement, only to be told they couldnt sell me one because LG will not allow anyone other than their service people to install it. I checked online and the price is $19.35. After I removed the rear cover plate, the sensor, held on with two screws, took me a couple of minutes to remove.My complaint is twofold. First, what right does LG have telling the home handyman he cant fix his own property after a warranty runs out? Second, why do these more expensive items fall apart shortly after the warranty expires? Mostly, why arent these companies held responsible until someone with some authority gets involved?After posting this rant, there is a box to tick asking if I want an attorney to contact me about my complaint. I thank Consumer Affairs for offering me that option, but it would be cheaper to buy a new appliance and thats the problem. LG, Magic Chef, and other appliance companies know this and are counting on it. New technology? Another money-maker for the greedy companies. The one thing I am glad I didnt do was to purchase the two-year extended warranty. Both appliances failed a few days after the warranty expired. Consumer, beware.

Purchased our fridge brand new Model number LFD22786 French doors, freezer below, stainless steel. In 7 weeks the freezer began to warm up, by eight weeks it completely quit and so did the refrigerator. We called LGs service dept and they sent a repairman out after waiting a week. The compressor was shot as well as the control board. He had to order parts. Parts were on back order. They didnt call to tell me this. I had to call the repair company to get a service number to call LG directly. They told me the parts were back ordered and wouldnt be in for another 4 weeks...or longer. They were going to put in a request that the fridge be exchanged. So the request sat in que waiting for someone to look at it. It is still sitting there. I have to wait again/still another three days before I can call them back and check on the status of the order. I am now three and a half weeks without a refrigerator and holding. I will NEVER buy another LG product (did I mention these suckers are EXPENSIVE?) and I will NEVER recommend them. They have proven that as long as they have our money, life is definitely good for them...not so good for the consumers who trusted them to have a good product.

DO NOT, DO NOT ever buy an LG washing machine as ours is two years old and I have to spin dry one towel at the time while the rest of the wet towels are in the sink waiting. LG executive, Tyree, told me they would send a service person which they never did, however. Lowes, where we bought the machine has given us an appointment with an LG technician. This machine was $650 and has never worked correctly and this is LGs second service in a year.When the warranty runs out in 3 years, I will get rid of this piece of junk and buy a cheap washer and hope to keep it like I did my last one that lasted 25 years. LG does not need to be in the business of washing machine and whoever designed them needs to be fired and they need to give all of us a replacement. Ill never buy anything by LG as our new $750 TV would stop working from time to time and my son in law took off the back and tightened all the leads and it works fine, now. Now, why would you sell a tv with loose leads? LG is a worthless company!!!

Had been noticing small (and some large too) particles on my clothes. Blamed it on everything else except the washing machine. Read book and was instructed to clean tub with bleach or a tub clean. Cleaned it and the large particles became small particles. In the beginning I rewashed everything which didnt help. So now I have to shake the clothes outside, rinse and spin again, put in dryer and shake clothes outside or pick or roll off the particles. Have to be very careful when clothing is wet because the particle will smear and leave a mark on the clothes. Does not clean the clothes as well either. I called company and was given foreign representative who read from a script saying to set the washer on a certain number she gave me and put phone near the machine. She said it is okay and had no error codes. Spoke to another person who said to have someone come in to check it. When reading the website about this machine, it has the identical problem with many other consumers. One person described the problem as having a can of Pepsi explode in machine. Many have had techs come to fix with no such help to the problem, just a large bill to pay. This is sad. I have a top loader bought in 2015. The front loaders appear to also have a smell which I seemed to combat with the bleach and leaving the top open. It is indescribable and I do intend to write to the State Attorney General as this does not seem to be something that should happen with a brand new machine and the company takes no responsibility for the problem. Too many consumers have this problem. I could go on but I get extremely upset and my daughter bought in 2016 a front loader and Im sure it will happen to her. My husband researched on computer and we have to try to get more of these particles dissolved which we are going to try with vinegar. Bleach breaks up the sediment which you cannot see but the vinegar supposedly dissolves it. I am 69 years old and have never had such a problem with a washing machine. This is a disgrace!!!

In March 2009 I purchased an LG TROMM washer model WM2487HWM. I loved the washer and dryer. Until October 2012, the washer suddenly without any prior dripping warnings, developed a gushing leak when filling. I had a waterfall in my finished basement, the ceiling destroyed and furnishings soaked. The first floor where the washer was the hardwood flooring buckled a couple days later. I took it with a grain of salt, just clean it up and fix it. The part cost less than $10.00. There are YouTube videos to show you how to replace it. The hardest part of changing it was getting the heavy washer moved out to access the back to remove the cover. Part replaced, washer working fine, I am happy. Now just clean up the damage it caused. December 13, 2015, the same thing happened again. I am not taking this mess very well a second time. I should have realized by all the videos this was not just a fluke, but a reoccurring problem. I would not recommend a LG washer to anyone unless you have a damage proof place to put it.

I bought this machine in June 2014 and after about 1 year of use it constantly goes off balance. It takes all day to do a load of clothes. Honestly do not buy an LG washer. This is the worst item I think Ive ever purchased. So very upset with this. Take it off the market!!!

I purchased LG refrigerator Model LFX28968 3 years ago. Since then I have nothing but troubles. Refrigeration section and ice maker are frequently out of order. LG repairman never solved problem saying the unit itself is defect and he cant repair it. He reported to service department supervisor about the defect, but the supervisor said to him it worked for 3 years and LG is not going to replace the unit nor will try to repair again. I got a lemon product. Anyone want to buy LG refrigerator must check the LG Service and their irresponsibility. I strongly urge anyone stay out of LG products. Otherwise, you will get stucked with problems.

This shows very irresponsible of LG Team as they were providing very worst services. As of now they are charging for inverter compressor as that have 10 year of warranty and refrigerator is only 1 year old. Means they are making fool to customers and their technicians are talking in attitude like if you want to take services from LG you have to pay for it. No options. Even such after taken multiple calls and mails with their officials not getting any positive response. Although they are delaying and showing irresponsible behaviour as only not getting revert on mail not getting any kind of support from them. They are totally making fool to customers. Request No. **. Product: LG Smart inverter compressor Refrigerator. Product No. GL-B201AHAW. Mobile No. **.

Couldn’t ask for more. The control panel is easy to understand and use. The amount of laundry that it washes is huge compared to what I had before. I had a Bosch front loader and it only washed half the amount of laundry and still didn’t clean well. I didn’t realize how clean my laundry wasn’t, until I used the LG. The matching dryer is super efficient he clothes faster and with less wrinkling. Never used LG products before. So glad I did. Now that I’m moving into another home, I’m looking at LG for all of my kitchen appliance needs and I’m taking my washer and dryer with me!

There are so many things we dislike about this appliance. 1. Its very difficult to judge the temperature of the cooktop. The burner turns on and off and the heat is not consistent while cooking. 2. Extremely difficult to keep it clean. It does not clean up well even though people say it does. Even after wiping the surface clean it still has marks or rings on it. 3. When we cook food in the oven it does not cook evenly. When we make a pizza it looks done. When we take it out and begin eating it I discover parts of the pizza that are still cold. Its very odd. The edges can look crispy but parts are still uncooked. 4. Sometimes NEW does not mean better. The old style gas ranges are so much better than these new style appliances. 5. Numbers on the dials are very difficult to read. Depending on the light in your kitchen you may have trouble even reading whether you have your dial set on 3 or 8, etc. The light gray print on the knobs is not contrasting enough to be easy to see. Again, an old fashioned white dial with black letters is a win win in my book.Advice - DO NOT BUY THIS or any LG appliance - we have the microwave and the refrigerator too and dont like those either.

LG model LFX2596ST 3-door refrigerator freezer with in-door ice maker. The 5/16 inch tubing from the water fill valve at bottom back of unit to top of unit split shortly after warranty expired. I cut out bad section and spliced in new piece. About 2 weeks later, leaking again from just above splice. This has repeated till now. My only option is to replace the entire tube from fill valve to ice maker. I cant afford to have a service tech do this, so will attempt myself. I have been unable to find instructions for this online. Last LG appliance I will ever own.

The refrigerators main CKT board failed (blown fuse) 7 months after purchase on 3/12/2009 resulting in spoiled food. LGs authorized repairs first repair was to jump the fuse. After complaints, I received a new board, which the repair facility installed. I kept the old board. Last week the start relay on the compressor failed also resulting in a loss of several hundred dollars in food. Contacted LG and they referred me to Encompass after I received the so-called replacement relay from Repair Clinic. (It had 2 terminals that plug into the compressor and was not the correct part, which is a 3 terminal device (relay/OLP) with 2 receptacles on the opposite side for the start capacitor and 2 spade connectors for the power (line and neutral). (An easy repair if you have the correct part.) Contacted at least 3 other part suppliers including Encompass and all had the same information and same wrong part. After spending $1600 for this appliance and losing hundreds of dollars in spoiled food and many hours trying to contact LG technicians, I have temporarily hooked up a Supco 3 in 1 (relay, OLP, and the original capacitor). I am a retired physics and electricity teacher (41 years experience) and I think their support is terrible. I wouldnt recommend this company to anyone. The pictures submitted show the original relay, the two replacement parts (relay and overload protector), manufacturers tag and receipt).

We purchased this washer approximately 4 years ago. It just doesnt work and hasnt since we owned it. You constantly get an error code on the machine when washing. Cannot get through a complete cycle without an error. Had LG recommend repair service (All American Appliance Repair, Daytona, FL) and replaced motherboard for $250 this time. Forty-five days later, doing same thing each time we use it. Called All American and LG back to have it fixed again. All American says motherboard was only warrantied for 30 days but LG says its warrantied for 90 days. Cant get straight answer from either party. Never been so frustrated with an appliance and dont understand how we can let companies sell a product with a known defect without a recall to fix. If you google you will see the same issues. We purchased it from Home Depot. I have the HD receipt, just dont know how to attach. Yes we would like to discuss with an attorney. Thank you.

The LFX25973D/00 FRENCH DOOR refrigerator obviously has problems with its linear compressor. Almost every person who bought one of these, has the problem that it stops cooling after 2 years. I have read this over and over and over and over. If you replace the compressor-it breaks again in 2 years. It is ridiculous that I read reviews saying this is a great product when a class action lawsuit was opened up over this defect? Why can’t LG in S Korea manufacture a replacement compressor that isnt defective so everyone with this product can just put the new compressor in and everything is good? Instead 10’s of 1000’s of these are being left at city dumps. WHAT A WASTE. :-( It is very indicative of what type of company LG is when they do absolutely nothing about it and keep selling the product anyway. I will never ever buy an LG product ever again and I will tell every person I can to do the same.

I bought an LG Washer and dryer less than 4 years ago. I have a protection plan for them, contacted Home Depot where I purchased it. They said it sounds like a manufacturer defect. Gave me the number of LG. Told them my Washer was peeling and rust was falling on my clothes, They told me they do not cover manufacture defects and rust, and it is cosmetic. How can they say it is cosmetic if it is dropping rust on my clothes? They did offer to send out a tech to my house for a charge to order a new piece but I would have to pay for it. I thought LG was better than this and would stand behind their products. Never again will buy an LG product again!

Purchased LG dishwasher 2/20/14. Had to redo plumbing to accommodate dishwasher. Did not get it installed for a month, therefore unable to return to Home Depot when it wouldnt clean my dishes. Called LG. Was told I was using wrong detergent and needed to add a booster. That made no difference in the cleaning. After 4 service calls, replacing the sump motor and the main board, it still does not clean the dishes. LG corporate customer service says that it works and that the problem is that I have hard water (never mind that my 13-yr-old Maytag cleaned my dishes). Stated there was nothing else they could do and maybe I should consider getting a water softener. Will never buy another LG product.

We purchased a LG dishwasher model no. LDF8764ST ($800) four months ago and after using it ONCE, it stopped working and would not power on. I was not able to return the dishwasher where purchased and was informed that I had to deal directly with LG. I called LG and was scheduled a visit from a repairman. The repairman never showed up (took time off from work), so I again called LG. I was informed that the repairman had not received the ticket from LG. I indicated that since the product was defective (it worked once) and I was not comfortable risking taking another day off from work and having the repairman be a no-show again, that I would like the product either replaced or receive a refund. I was told that my only option was to reschedule the repairman. I declined and purchased a different dishwasher from another manufacturer that has worked like a charm since it was delivered/installed. This has been the worst product and service I have ever encountered.

Purchased an LG Refrigerator only 2 years ago, compressor has already failed. Been without refrigerator for nearly five weeks because of constant run around from LG (also purchased the extended warranty), had two different repair companies (both sent from LG as certified company to do repair) and bottom line is the parts are not available because of the multitude of Compressor failures. It will be at least two months before a compressor is through production and shipped from Korea. For all of you experiencing compressor failure PLEASE CONTACT THE FEDERAL TRADE COMMISSION AND YOUR STATE ATTORNEY GENERALS OFFICE. This is obviously a recall situation but they wont do that. For all of you being told your repairman cant fix your refrigerator, that is not true, there simply are no parts available and when that is the case LG is in breach of their warranties and would be forced to issue you a refund or replace on your purchase, they are giving you the run around to avoid having to pay. DONT LET THEM GET AWAY WITH IT, KEEP THE PRESSURE ON.

Purchased 2 new LG dishwashers for my new home from Sears. Both failed completely after approx 16 months within 2 weeks of each other with the same problem. Sears wouldnt send a service man even though I offered to pay for the call knowing they were out of warranty. Too far out of Edmonton was the excuse!! Not too far to deliver the appliances!! Funny how that works.Anyhow both power supplies failed and were replaced with an updated version. Funny that they know the parts are faulty but wont even cover the defective parts under warranty. Both dishwashers still have lots of error codes and fail midway thru cycles more than 50% of the time. No one at LG or Sears seems to care so I guess when they die completely Ill replace them with another brand and thru a retailer other than Sears who will agree to service them in my area in writing prior to purchase. LG and Sears will never see me as a customer again and I feel ashamed that I spent over $30,000.00 with them on new appliances. Good luck to you both!! NOT!

LG LMV1680ST - We bought this range hood/microwave 1 1/2 to 2 yrs ago from (I believe) Home Depot and didnt have any extended warranty, so we arent looking to have it replaced or fixed. Yes its VERY loud, its cheaply constructed of plastic and like so many others, the handle broke and the frame cracked on the top corner. We are going to get a normal range hood and bring my Panasonic Inverter (7 yrs old counter top version) up from down stairs. We just want to inform the consumer of a serious defect. Last night, my daughter made popcorn and when it was done, she pulled it out closed the door and walked away. I had the useless fan running because I was baking so she didnt hear that, when she closed the door, it was still running. Probably 10 to 15 mins later, my niece noticed flashes of light coming from the inside and smoke from underneath. My husband had to run downstairs and flip the circuit to turn it off. Not a good thing at all, when your daughter opens the door and it continues to run and doesnt trip the circuit on its own. Ive included pics but in case they dont post, the glass turntable actually started to melt, there are burn marks on the bottom, inside the microwave and the plastic turntable wheels are melted to the bottom. On the outside underneath the micro, there are also god awful burns. Its frightening to think of what would have happened if it started on its own and no one was home. I havent read all the reviews on your site, but there are many others that have had this problem and reported on other review sites. I just need to get the word out about this very DANGEROUS flaw.

Bought my LG French Door 11/11/15. Work well. In April 2017 right door start giving problem, not closing. Try calling LG they are the Philippines, no result. All I got is you are out of warranty, I do understand but we do buy appliance every year. This is not right. They make mass production, lots of mistake and cant stand by their product. I was told you have to send receipt to show proof of purchase, then one agent set up a appointment and cancel without letting me took a day off for this. Food going bad, losing energy. LG you should stand by your product.

When you pay $3500 for an appliance you do NOT expect it to break down and require the same part (that cost $240 to have the repairman fix) every 6 months. We bought the L-G LMXC 23746 at Best Buy in June 2015. In November 2016 shortly after the 1 year warranty expired (of course!) we had to replace the Evaporator Fan Motor. Since that time every 6 months the refrigerator starts to make a loud hum and we know it is burning out, AGAIN! Every time the repair man comes it cost $70 for the part L-G EAU 61505014 (Motor, DC), $50 for a service call, and $110 for labor to replace the fan. Clearly there is an issue with this LG product considering all the reviews citing the same problem. I thought there were laws to protect consumers from companies who make and sell DEFECTIVE products. But I guess we just have to keep paying $500 a year to fix it twice a year or invest thousands to replace a 2 year old appliance. NEITHER option is desirable! Disappointed with LG and with Best Buy for promoting this clearly DEFECTIVE product as a high-end REFRIGERATOR appliance.

I purchased this dryer a year and a half ago. The problem that we have been encountering is that the clothes or bedsheets we dry always get caught in the lint trap. They will spin around each other, twist each other, stretch out and each time just makes it worse. It has ruined a lot of our clothes already since then. Worst of all, when I did my last laundry drying my bedsheets recently, I found the dryer door wide open by itself (no one touched it or opened the dryer) and all the sheets are all tangled up and twisted giving me more work to do. I was so shocked to see this. One piece of advice, never leave the dryer unattended if youre drying anything. Such a lousy product. Not worth my money. Too scared for my older children to use this when I am not around to supervise them. I am honestly not happy and dissatisfied with this product.

I love this dryer! I like the flexibility of entering in the temp and length of cycle or just pick a cycle pre-set. But it takes a while to see which pre-set cycle will work. For instance, drying sheets on normal cycle isnt going to work. I select bulky and it gets the job done. We have had this machine for about three years now and have had no problems at all.

Unbalanced Flaw UE - LG Front Loader Extra Capacity - Paid way too much to get extra capacity - would love to have my basic front loader back! Extra capacity is worthless if you cant get the load to spin & finish because of the UE code. Ive had to throw away pillows I washed. No problem in my last machine, because this way overpriced LG wouldnt spin it - not alone, not with other items, not after being wrung out, hung to drip dry, not on low spin - NOTHING. The True Balancer is a joke - it is directly causing the problem. What good is an EXTRA CAPACITY washing machine, if you cant wash more than a normal load in it anyway? The time Ive wasted standing in front of this machine, hoping *this time* it would spin, rebalancing items by hand - makes me sick to think how much we paid for this piece of junk. Good luck with customer service - they said there is no recall even though there is post after post of the same UE complaint, and they *might* call me back once the customer service person logs my complaint. Never asked me for any contact info so Im not sure how that will happen...

Model WD-10165FU - I am a South African customer and we have a 9 year old LG Front Loader washing machine (in excellent condition) which has been giving trouble for some time. The problem has been intermittent completion of wash/rinse/spin cycle. I had to resort to taking back cover off and manually coaxing the pulley/V belt to turn the drum. At times during the wash cycle the water would drain out but no amount of coaxing would induce the machine to spin.Today I called out an L.G. Electronics technician who, after checking the brushes in the motor, told me that the problem lay with the P.C. board but then informed me that P.C. boards for this model had been discontinued and there was no other P.C. board which would work. And then the coup de grace - he said I would have to buy a new washing machine. Is there any reason for me to feel totally dissatisfied with L.G. products! I feel that L.G. Electronics have erred badly by not ensuring that such an important part is readily available. I now have to discard an otherwise perfectly working washing machine and outlay big money for a replacement, which most certainly will not be another L.G.!

Lg refrigerator LFX31925st - This is in addition to my previous review from a couple of weeks ago. A company that LG sent out to look at the unit came out and replaced the main control board and fan panel for the second time. It got rid of the error for a few hours and then by that night the unit completely shut down and when I checked the temp the refrigerator compartment a few days ago, it was 85.4 degrees F and a little warmer in the freezer compartment. LG is still refusing to work with us at all on the issue. I have contact the Texas Attorney General and the New Jersey Attorney General (LG corporate office location) for assistance in resolving this matter.

It takes me hours to wash a load of clothes, because it keeps stopping blinking unbalanced, it does this whether there is a full load, just one thing or cleaning. The washer will get down to 2 or 3 minutes left in the cycle then completely reset itself back to the beginning of the cycle and start all over again. Took me 6 hours to wash 5 towels the other day, finally had to stop the washer hand wring out my towels, just to get the load done so I could wash more clothes. My towels have never smelt as bad as they do since I got this washer 3 years ago. Hate this, I have 7 people in my house I cannot wait hours to wash one load of clothes.

LG has the worst Dish Washer and the customer services are horrible. This isnt well built and smells bad after 6 months. Dish wont stand and will keep breaking as it falls apart. The model LDF7774st, I bought this on 07/04/2014, and it start making metal grinding noises. So I called LG before 1 year warranty is over, and they told me it is normal. I tried to call few more times but they kept saying the same thing. They dragged it and dragged and my warranty is over. Now the LG dish washer I bought it for 700, is completely not working and show AE error sign. I called LG and they are trying to get me in to buy 1 year additional warranty for 400 bucks or 60 day warranty for 300 while they are telling me it will cost me 500+ dollars to fix it. I said ** you and hung up on them. I am so angry at them. DONT BUY LG!!! IT WILL BE YOUR WORST NIGHTMARE.

I purchased the LG top load washing machine model WT4870C only two months ago. It kept giving this unbalance code and no matter what I tried it stopped. LG did a over the phone diagnostic and informed the repairman what was wrong with. I also told LG and the repairman over the phone it looked like the drum seam was splitting. They totally discounted what I said, and a week later the repairman showed up with a number of parts. He took one look and said the drum (tub) was splitting apart. I called Lowes but the only way Lowes would give me my money back or replace it, was if I got a return authorization number from LG. My concern was that I just got a lemon and wanted to avoid a bunch of repairs. I wanted a new one. LG executive department said she could not give me a return authorization until I gave the repairman a chance to fix it. I was not happy but I said Id do it. Then, I thought I would check the LG recalls. It seems that this drum problem was not new. Then, I got into the consumer affairs comments and couldnt believe all the different types of problems LG washing machines were having! Repair after repair! Serious issues... flooding?! Traveling across a room! Im afraid to have it in my home! Im already having nightmares. I will use every means I can afford to try to get my money back and buy a different washer. Open to any and all suggestions. Thanks.

This problem dates back to April 2019. My 1 yr old LG Refrigerator stopped working so I called LG and they dispatched a Tech from A&E repair (Sears). The tech told me it was compressor and evaporator and would be about 1000 to fix. I told him I would contact LG as it should be under warranty. So he charge me 119 dollars and left. I called LG. They said it was in fact under warranty and shouldnt have been charged. They dispatched the same repair people 1 weeks later. So it now been 2wks. with no Refrigerator. Repair guy came and had to order the parts (why couldn’t he see the first guys diagnostic).2 more weeks without Refrigerator. Guy showed up and fixed the problem. Fast forward to July 15th 2019 dead refrigerator again, So I called LG. They assured me this would be fixed in a timely manner! Well they promised by the 31st and A&E confirmed it but to no avail, A&E rescheduled it for the 9th of AUG. Well after hours on phone they said they will come here on the 7th which is today. The guy shows up and looks at it, takes the back off and says we have more issues not just the compressor but the evaporator and he will need to order parts. So now it’s been 3 weeks and he can’t be back here until the 26th.We have been living out of ice chest to keep our food cold. We are a family of 4 so wasting a lot of time and money for ice, I am a heart patient and need to eat a certain way, so I can’t rely on fast food. This has been a complete nightmare. I spent over 2000 dollars on a product I thought was quality. On another note I purchased a LG 60 inch TV and it died 14 months later just out of warranty--1000 dollars down the drain. So much for Lifes Good.

Bought a $3,000 LG refrigerator and the day after it was delivered, I called LG to have it repaired due to the refrigerator arriving damaged with a broken drip tray. Was told I couldnt get just the drip tray, that I would need the entire door assembly and that a tech would have to install it. I have spent 3 days and over 2.5 hours on the phone trying to get this tray fixed/replaced. Finally, I was transferred to a supervisor who set me up with a local service company. The service company would not order the part or come to do the repair because they said that trying to get reimbursement from LG was almost impossible and that LG fought them every time they did a warranty repair on LGs behalf. The service company said they would do it if I paid COD. Why would I pay for a part and labor for warranty work? Called LG back and spent another hour on the phone with no satisfaction. I will never buy another LG product.

The washer is leaking out of the back. There is evidently a flap that is faulty. The service call is $90.00 plus parts. My son bought the same washer and is having the duplicate problem. It seems that the company should recall the leaking flap on all the washers with this problem. The service people who do not like working on LG are saying that it is difficult to get the parts and the machines are troublesome to repair.

We bought the LG appliance bundle of an oven/range, refrig, microwave and dishwasher and we also bought the front loading washer and dryer. This was one GIANT mistake and I regret buying from LG. Our ice maker was manufactured incorrectly and as a result we had 5 diff repairmen sent out with no solution. Our refrigerator should have been replaced but LG delayed the services and repairs putting us outside of the warranty date. Now our oven went out in less than 5 years and it has to be replaced. I went back through my LG file and remembered all of the problems with trying to get my rebates and that I had to spend more time trying to get it than it was worth. I have since learned that others have issues with their LG refrig and now I am learning about oven issues. Overall, I have learned to never buy LG. I was a believer but have since changed and advise others to avoid LG.

We made it 4 years with our LG refrigerator, purchased at Lowes. Everything was fine except that it wasnt cooling. Every single thing was fine except the air was blowing warm. No other problems. It was as if it just needed coolant. We have now been without a refrigerator for 10 days and almost every part has been replaced including the compressor, dryer, refrigerant, and other miscellaneous parts. Today we learned that they have to order a circuit board. The repair technician has no sense of urgency and seems totally clueless. We called LG Service to let them know what was happening and they had all the records of our 3 repair visits in the last 10 days but were totally unsympathetic and said that we are stuck until the repair guy can fix it. We bought the annual service agreement for $465 and expect better service for that kind of money. We have lost hundreds of dollars of food and are living out of a cooler. I love LG products but I will never buy another one because the service is the worst we have ever experienced. The only positive thing I can say is that he has used a freaking blow torch on every visit and hasnt damaged our hardwood floors...YET.

This washer is a POS. The stinky clothes comes from it being too stingy on the water. Yes, its supposed to conserve water but if I dont want my clothes to stink then I have to run 2 extra rinses with each wash and then run a Rinse and Spin cycle once that is done. The problem is that these washers dont use enough water to rinse all the soap out, leaving some soap on the clothing fibers... which causes them to stink and stink worse once you start sweating in them. It sounds odd but the excess soap is actually getting funky in the clothes causing them to smell. Give it a try. Im going to sell my front loader for one that doesnt care about using less water. Id rather smell like Im clean than save water.

I purchased the above noted range back in March 2014. Just recently, there is this noise from the fans when you turn the oven on. It does not matter if the oven is on convection or just nonconvection mode. The same noise still exists. We live in Saint John New Brunswick. I called a few appliance companies to service the oven. I was told, we do not service LG ovens.I went to the facility that sold me the oven and asked if they knew of a service representative. I learned from the store that sold the appliance, there is no one in the area that services these LG products!! We called the LG 1-888-542-2623 number just to be told that there is no one in the area that services these! Buyer beware-dont purchase LG products!! They cant service what they sell! Am very frustrated with these products!!! What a waste of hard earned money!!

I bought a top loading LG washer and dryer in May 2013 washing machine model WT1101CW. In September of 2014 the washing machine wouldnt drain the water halfway through a cycle. Called LG and was told that it was out our warranty and there was nothing they could do. I said it was 3 months out of warranty and told the lady overseas to give me a supervisor. The supervisor extended my warranty after scanning my receipts to him, now this is where the problems start.The part ordered was the drain motor, it took 2 weeks to get after calling trying to get information about the part. The part came in, the service company installed it and it did not fix the problem so a drain pump was ordered. The drain pump took another 2 weeks to get in and was installed and it still did not fix the problem. The service company has now ordered a control panel and has requested that LG overnight the part but they will not do that. I called LG customer service again, talked to another lady from overseas and was told they do not overnight parts. I asked to speak to a supervisor and told her I had been without a washing machine for going on 6 weeks now and needed this part overnighted. She stated that they do. It overnight parts and it would be 3 to 5 business days which means another 1 to 2 weeks to get the part and have it installed. I asked to speak to her supervisor and was told they are all supervisors in that department and her direct superior does not take phone calls. I do not believe that the control panel will fix the problem and that the washer is completely fried. I am still waiting for the outcome of my washing machine debacle but have no hope that it will be fixed and work properly. The customer service given by LG is the worst that I have ever dealt with and will NEVER buy another LG product and will share my story with anyone who will listen.

After buying LG refrigerator within 7 months the upper freezing compartment stopped working. After the complaint technician came made it work. But again after 9 months faced same issue. Then again technician did resolved it. At the second visit I asked the technician to make sure this should not happen again if it does give me a replacement. But again after 11 months it again freezing was not happening. So again I raised a complain but as the 1 warranty was going to they stopped responding. After 12 months when 1 year free service expired the call center executive without listening to the issue just telling that I will be charged and when I started explained previous complain they started hanging up phone on me. LG service really ridiculous. They dont treat customers well. If this is a case I would say Please dont buy their product.