Purchased LG clothes washer, from Home Depot. Washer performance was terrible since Day 1. Washed clothes was dirty, smelly, machine noisy, and expensive. American manufacturer may have been better, than Korean man.

We purchased a top load LG Wave Force about 5 years ago. For the past few years, I have noticed brown flakes on my clothes, especially white ones that I need to hang dry. The multiple times I have called LG to complain about the brown flakes on my clothes, they said no one has complained about such flakes. I had a repair guy come out and he took the metal piece out from the inside of the washer. The underside was so disgusting with nasty brown slime. He said there is no way to get the drum out without dismantling the entire washing machine, which he did not recommend. I scrubbed the metal piece he removed and took a soft brush to the underside of the barrel through the inside of the washer. I was never able to get all of the gunk out but it did get better. Now it is back to how it was before with nasty gunk again. I clean the washer every week with Lemi-Shine. I have tried everything. I hate this washer. It has ruined so many of my clothes with brown gunk stains. And the fact that LG says no one has ever complained about this issue is a lie. Two of my best friends have the same issue. I hate hate hate this washer and LG for not keeping track of the people reporting the EXACT same issue I am having. Do NOT buy this washer or the Kenmore version of it.

Fridge was sold without a much needed hardware and software update. Suffered ice buildup in refrigerator side which was fixed in earlier version of refrigerator. Had awful time with repair folks not able to diagnose problem. Took three call outs to fix it.

I purchased the LG LFX31925SW/04 in May of 2013. Within a very short period of time the compressor went and it stopped cooling. The part was replaced and covered by warranty. The ice maker had problems freezing up from the very get-go. I just learned to take a spoon and open the compartment in the door to break it up. The door must not keep it cool enough to remain frozen. There are only two of us who live in this house so its not being opened and closed frequently. At about year 2 1/2 the area under directly the ice make maker started rusting and became very unsightly. My husband tried to fix it and of course you can not get a professional finish at home. I called the warranty dept. of LG and they informed me it was not covered under warranty because its considered cosmetic! I would not agree, given that the poor design it what is causing this issue. The metal obviously on the front of the fridge is not rust resistant. It now looks like it came from the local thrift shop. We live in an air-conditioned home with low humidity. UGH! The refrigerator door on the right side is now not closing and it must be another design flaw because it is mentioned repeatedly online as an issue. The cost of the French door refrigerator was $2400. And that was 5 years ago. I bought the microwave and the dishwasher at the same time. They have functioned ok, but I would never buy LG again given my experience with the product and the customer service!

My sister in MN and I (in AZ) each purchased a new LG top loading washing machine in fall of 2019. We both have a problem with the washer leaving an ashy, white residue on all our black or dark clothing. It happens whether or not we have used soap and even if I just ran the cleaning cycle. Also, the dryer never dries a load of towels on one run. It always stops while the towels are still damp, so I have to run it again. Im very disappointed in these two defects.

Please do not buy the LG 400+ ltr double door refrigerator even if it is given free. In a bargain hunting, I purchased a double door digital control LG 420 ltr refrigerator and it was buying a huge pain and trouble for me and my family. With almost Rs. 51,000/- paid through my nose the refrigerator is a horrible experience from the month I purchased. The computer chip got burnt out in 13th month and replaced at my cost of Rs. 4300/-, the compressor had to be replaced in 14th month. Compressor again replaced in 17th month. Even after 2 repairs at my cost the compressor makes heavy noise and the customer support has not been able to set it right even after making payments for service. The quality of the refrigerator is completely below par and in an attempt to cut cost the LG has severely compromised on quality. The customer support is horribly bad and an opaque management. You dare it and make any attempt and you do not get a caring attention. Just rhetoric and evading answers. I have lost thousands of rupees worth goods due to the machine abruptly stopping in the middle of the hot summer. I now seriously repent having purchased this refrigerator to save some Rs. 2000/- against its competitor and today hove lost more than Rs.10,000/- in repair and maintenance in just less than 2 years. Add to this the constant tension of the machine going off when we are out on a holiday, it have never been peace of mind ever since we purchased this refrigerator. Contact me at ** to hear my pains and wish none of you go through such horrible experience. Please do not look at LG refrigerator if you love your peace of mind. Even today if you want to see the problem of high noise compressor, please call and visit us. I only wish that no one elses hard earned money should be wasted in buying a bad product of LG double door digital control refrigerator.

Our LG washer and dryer (5-6 yrs old) have been completely reliable and very efficient in their operation. They have never required any maintenance to this day and perform flawlessly.

The buttons on the machine are malfunctioning. It is real pretty. The tub is large and holds a lot of clothes but uses low water. I probably will have to get American Home Shield to have someone come fix the buttons that are not working though.

HATE this machine. I have never done a load of wash where the error light didnt come on for unbalanced load. It even comes on when doing the tub cleaning with no clothing in the tub. To get a load done it takes hours cause when I go to check the error is light up, so rearrange, start again.......This happens two to three times. Ive tried loading the wash around the edges, in the middle, etc. NO luck. Wish I never purchased this machine. I feel Im stuck now cause it wasnt cheap.

LG French Door refrigerator - I hope this review will provide you with enough information to stay FAR AWAY from LG. I purchased this refrigerator in May, 2013. In early September 2017 the compressor died. Until LG determined that there was NO qualified installer in the Phoenix area, they made a one time arrangement with an independent contractor to install the new compressor. Five weeks later the replacement died and we have been arguing with LG customer service to have a new compressor installed.This has been going on for about a week. Two weeks ago I had knee replacement surgery and I am to ice it quite frequently. It take a freezer to do that. My wife has to keep going to the market to buy ice for me. LG does not give a damn about anything. They will offer no compensation for food lost, we asked LG to replace the refrigerator and they just laughed it off. As of today we still do not know when this will be repaired. What a disgrace!

We purchased this dryer from Lowes in Round Rock Texas in February 2016. It was functioning properly until about a month ago. You would hit the power button, select your cycle and hit start. It would chirp and die immediately. A tech came out, said it needed a board. He ordered it and it came in and was replaced. Worked for a day or two and did exactly the same thing. He then stated that the power from the breaker box to the plug had some sort of power fall off.I called the electrician who verified no issues with the power. The LG Tech came back, the problem was not fixed and he stated the same thing. I called the electrician back. We changed out the breaker and the plug. Everything was working as needed but the dryer still would not start once the start button was activated. The tech is coming back tomorrow to check the system. I will repost if we are not successful. For a dryer that costs $1200 this is simply unacceptable.

Our tech did the best he could, we would give him 5 Stars. However, it took 4 trips over a six week period and the refrigerator/freezer loads of ruined food. LGs compressor failed, then the drier failed. This is a very expensive unit and we expected it not to fail, and fail that many times.

I own a 4 year old LG refrigerator. The freezer section developed a crack in the inside plastic shell. LG warranty expires after 1 year on everything but the motor and compressor unit. Customer service explained that the inside plastic shell is not a replaceable part and it can only be repaired. Ive never seen anything like this on a refrigerator. I own a multifamily home. I have (2) other brand refrigerators that have never been serviced and are both about 15 years old. Stay away from LG!

We bought an LG Dishwasher, Washer & Dryer - BIG MISTAKE, 3 pieces of JUNK!!! The washer always spins unbalanced. Cant fix it! Then the bleach dispenser stopped working a year later. The door got real tight and started leaking. Called LG. Repair guy shows up just to find out whats wrong and order parts. Orders a new door. 2 weeks later, he shows up with a RED door - our washer is white. He says, Guess I should of checked the box. Two more weeks go by and we finally get a white door. Bleach dispenser still doesnt work. It washes OK but we hate it anyway!

Washing machine top load 5cub - Never seen such a terrible machine, better off dumping this and pulling the old one out of the dump, my clothes are not clean, it doesn’t get any dog hair or lint out of the clothes and have to wash 1-3 things at a time to get my nice clothes a little presentable. Remember this is the large capacity washing 3 things to become partially, not, clean!

I purchased an LG refrigerator June of 2015. Upon receiving the fridge just a week later the freezer stopped working. Had it repaired and was under warranty. Now July of 2017 the compressor stopped working. TWO major components on a two year old refrigerator is ridiculous! The customer service at LG is unbelievable. And not in a good way. I called 5 times and got someone different each time. NO ONE CARES there. I was given the runaround for a month now. You wouldnt believe what I went through... I will NEVER buy another LG product, nor will I recommend to anyone. Beware...this company doesnt care! I am now buying a new fridge...after the one that I bought from LG is definitely a lemon. Trust me my new one wont be an LG! Their products are cheaply made and quality is poor. Do not buy! Customers dont matter!

I have spent over 5 hours on the phone with LG so called customer service and parts orders which only exists in the Philippines... I Requested a US number or contact and there is not one. My problem is SIMPLE. I in need of a compressor and drier both under a 10 year manufacturer warranty that they just dont feel like ordering. Followed their instructions and had them send out a tech, take 99.00 from me for a covered part (for diagnosis) and now they say their Computer doesnt show the diagnoses or the technician notes. Talk about FRAUD!!! They sent the technician to my house! Even the technician was trying to say if he ordered the part(s) covered, we would have to pay him 400.00 or we could call LG ourselves for free! Have called over 10 times at this point only to purposely be disconnected after hours on the phone with them! This is ridiculous and illegal! Dont buy ANY LG PRODUCTS, they are liars and cheaters and try to extort $$$ from you!We are almost at 1 month of trying to get 2 parts ordered and still nothing! We had to buy a refrigerator in the meantime out of the paper. We have 2 boys with medical needs and refrigerated meds and they could Care less! Our refrigerator is 1.5 years old! So BRAND NEW & basically a LEMON! Dont buy LG & if you do, your problem will Never be solved in the US!!!

Replaced our Elite Kenmore (LG) with new LG. Very happy with updated features. The new LG agitates the clothes much more than the Kenmore, thus clothes are cleaner. Only dislike is machine is louder and water pump is little annoying, if in a laundry room where door shuts all will be good.

I had to call 3x and each time I was put on hold for at least 20 minutes while they looked up information. The info is easily found on their site. Needless to say, the site says, Hazard: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area. LG is telling me to wait until I have a problem then call. All 3 agents told me the same thing. I thought the point of a recall is to prevent a known issue. Not with LG. I will never buy another LG product, not after the time Ive spent trying to prevent me or my family from being possibly hurt.

Ive the top of the line refrigerator from LG. Which was purchased about 4/yrs now. Recently, the unit broken down and I called LGs customer service. The problems was not resolve immediately. The unit was downed on July 29, 2019. The next immediate will be on Aug. 7, 2017. All the foods, milk, med. for mom and kids all went bad. LG model: LSC22991ST/01.

I bought a window LG Dual Inverter 15 months ago. I read many reviews and they were very negative but the low noise thing was hard to beat. Yes it is low noise at low speed but still worked good for my needs. Now it is freezing in the front coils. I have used the unit less than 6 months as I dont live permanent where it was installed. LG service is non-existent and now the warranty is expired. Also the front grill looks CHEAP in appearance and one or two clips broke during installation. I will never ever buy anything from that brand and much less any appliances from Home Depot.

I purchased a new LG French door refrigerator with two bottom drawers as the freezer 2 years ago 1/6/2019 brand new. Prior to Christmas 2020, the unit quit cooling completely with a dh-f code. All the food had to be thrown out. I have contacted LG 6 times, the best they can do is late Feb to repair the unit. That is unacceptable and I will not recommend LG, they have a known track record of refrigerator problems based on my search of reviews. I have never owned a refrigerator that didn’t last at least 10 years. Shame on LG for poor products and poor customer service.

Love my washer and dryer set. They are the extra large load with steam in washer and dryer. I’ve never used the steam setting in the washer but like it a lot in the dryer. It’s good to touch up wrinkles. The set is also very attractive.

LG Sensor Dry - The plastic frame on the lint screen never fit right, clothes get caught on it and spin around each other and stretch out of shape. I had to hang dry any tank tops and anything with spaghetti straps. I just dried a load of clothes and 3/4 of the load came out in one large twisted heap -- 3 pairs of dress pants, 6 shirts, two pairs of sweat pants which were worn once and one nightgown is totally stretched, ripped and ruined. If you are considering buying LG dont!!! We also own the partner front loading washing machine and it is ruining our water pipes. Weve lived in this house for 20 years and never had to get pressure relief valves before to stop the hammering in the pipes caused by this washing machine. Life may be great for this company, but they should change the name of this company to LS -- life sucks!!

I purchased a LG Premium Repair and Protect Service Plan on 6/14/17 ($385) because of a problem with my washer. A tech came out several days later and determined that the tub seal had failed and water had destroyed the bearing. He ordered a part, which took weeks to show up. He replaced the part but the machine wasnt right. He tried removing & replacing the part but that didnt help. He said he contacted LG support service for contract techs and they gave him several thing to try but none worked.The tech made a total of 5 visits before deciding to replace the bearing assembly and the tub. It has now been three months!, 90 days!!, 1/4 of a year!!!, and nothing. Ive called LG numerous times and get the run-a-round. They have to wait on a report from one department or another, they need to check on the parts order, they need to contact the service tech, they tell me the tech will be contacting me shortly, and on and on and... Every time I call its the same routine.

My folks had the same refrigerator for 30 years. Ive had this LG only a handful of years and now its junk. Compressor turns on then shuts off after 30 seconds. Paid a guy $60 to tell me its going to cost $1100 to replace the compressor. Forget it. I looked on Craigslist and picked up a free GE fridge from 1991.

Bought at Sears, this Kenmore was mfg by LG, per the 3rd tech seeing this noisy refrig. They claim nothing is wrong, but it makes a high pitched sound that lasts for 10 to 30 sec probably associated w/ defrost. I will never buy from Sears again!

Love the design. But freezer is not great. Iced up most of the time. Noisy after a few months. Front button finish comes off. This is my second LG and both finishes have come off. Now the panel over the buttons is coming off. Getting service on the LG is a nightmare. Going to cost me over 300.00 to fix it. Awful.

I like many how have already posted immeasurable frustration with their LG Washer. My washer does the error code and runs forever like many other customers. I have not contacted LG yet, but it is clear that I will never buy another LG product. It is sad to spend this much money on a product that causes so many consumers frustration. Just for fun I now time how long it takes to wash a load of clothes, not to mention how much water is used.

I bought an LG refrigerator in May 2017. After 1 year of owning it, it was communicated to me that LG is known for faulty compressors in 2-3 years after purchase. My LG compressor stopped working in June 2020. The compressor is under warranty but the labor and other items not involved with compressor, such as Freon are not. It cost me $700 to fix the fridge. I did it since it was an $1800 fridge and 3 years old. LG would not even speak to me about some form of reimbursement for lost food. I would never buy an LG fridge again and based on how the customer service treated me, I may not buy any appliance from them again. Do your research on LG before buying anything from them.

Purchased 2 new LG dishwashers for my new home from Sears. Both failed completely after approx 16 months within 2 weeks of each other with the same problem. Sears wouldnt send a service man even though I offered to pay for the call knowing they were out of warranty. Too far out of Edmonton was the excuse!! Not too far to deliver the appliances!! Funny how that works.Anyhow both power supplies failed and were replaced with an updated version. Funny that they know the parts are faulty but wont even cover the defective parts under warranty. Both dishwashers still have lots of error codes and fail midway thru cycles more than 50% of the time. No one at LG or Sears seems to care so I guess when they die completely Ill replace them with another brand and thru a retailer other than Sears who will agree to service them in my area in writing prior to purchase. LG and Sears will never see me as a customer again and I feel ashamed that I spent over $30,000.00 with them on new appliances. Good luck to you both!! NOT!

July 16, 2014, we had our new LG stainless steel refrigerator delivered to our home and we were so excited. That excitement was short lived. It had been a few days before I could get to remove the plastic sheeting that was on the front of the doors and when I did start to remove the plastic sheeting I noticed there were small rust spots going down both side of the door. First I thought that stainless steel should not be rusting, and then said to my husband there are more spots all over the sides of the door. I then placed a call to Home Depot Store and informed them of the rust spots and that I wanted them to fix the problem. Home Depot told us to call LG. We placed a call to LG and were informed they DO NOT FIX COSMETIC problems. It was delivered like this.Home Depot had a local Refrigerator repair company come to look at the Rust on the side of my new refrigerator door; even this repairman was baffle as to what could have caused the rust spots. This repairman couldnt remove the spots after spending more than hour in my home. We got the run around for most of the first day and for four weeks following the first phone call. We called Home Depot back and threatened to return this new LG Refrigerator to the front doors of Home Depot and or report this unhappily experience to the local media outlets. We have finally been informed Home Depot will take care of this problem. Its been over two months since we purchased this rust bucket and the rusty refrigerator is still in my kitchen. Moral of the story, DONT PURCHASE LG. We learned the hard way, LG does not stand behind their products and is not customer friendly.

Purchased a new LG dishwasher on 12/17/20. Model #LDT5678SS. Delivered on 12/20/20. Used MAYBE a dozen times & now there is rust in the bottom of the tub & on the door. Since it is now past 30 days Lowes will not fix/replace it so we reached out to LG since there is a 1 year warranty. The tech they sent out said he owned the same model & kept his outside & his didnt do that. Then he went out to his truck, made a phone call, came back in & told us to call Customer Service & left. We called customer service who informed us the tech said it was improper use on our part. We only used Cascade & water. I dont understand how this is improper use!We also purchased the 5 year extended warranty from Lowes, but because it is still under manufacture warranty, they cannot help either. They also stated that rust on the tub & door is considered cosmetic & would not be covered. Even though in the back of the LG book, that came with the dishwasher, it states there is a lifetime warranty on the tub & 1 year warranty on the parts/labor.So now we are stuck with a brand new rusting dishwasher that sticks like rust inside & Im sure will only get worse with time but thats considered cosmetic. I WILL NEVER PURCHASE ANOTHER LG PRODUCT AGAIN. Its sad because we used to love LG. Own several LG TVs & also just purchased a LG Microwave which Im going to return before the 30 days. We were also looking at purchasing the matching stove & refrigerator but that is definitely out of the question now!! Between the Dishwasher, connectors & warranty we paid over $1,000 & now were stuck with it!

Our first year under warranty, had three repairs. Now, in our second year, not under warranty. We have a repair that will probably exceed $400.00. Our recommendation, do not have LG washers in your possession, even if given to you for free.

We bought our french door fridge in 2007. First I noticed that the shelves sag, and dont seem to hold weight very well. I had to replace the door to the pull out drawers twice, and Ive just put in a second service call regarding the ice maker. We replaced it once already, for the price of $412. If we have to replace it again, we will have spent $1,000 on repairs, for a fridge that cost $2,000. I will never buy an LG product again. And if youre thinking, maybe were being a little rough with the appliance, our family consists of two adults, period.

I purchased the LG WT1101CW washing machine in Feb 2015. The machine began to malfunction in November, quitting in the middle of a wash cycle, black control panel, locking a wet load of clothing inside. Fortunately, I had purchased a Geek Squad protection plan. We went through the troubleshooting routine on the phone, to no avail, so they scheduled a repairman within 48 hours.Prior to the visit, I hit the start button on the machine and it started up again. The repairman came to take a look and couldnt see anything wrong with the washer. It ran fine for about a month and repeated same scenario. This time, repair man replaced the control panel. Ran fine for another month and began failing mid-cycle, sporadically, will reset after one, two or three tries at unplugging and replugging machine. Tonight, Ive had to reset the washer four times to get through a medium load of towels. Previously, this has happened with light and heavy loads on various cycles. I have another date with the Geek Squad.I would give this washer zero stars if I could. Im tired of having to climb over this washer to unplug, re-plug, tired of finding the machine hasnt finished washing, tired of having to set up dates where I can wait around for a tech to check out my washer. Im done with LG after this. When the machine works, Ive had fabric softener marks left on my dark clothes, using the Pure Color cycle, requiring a second rinse. The Bright Whites cycle has turned my 800 thread count Egyptian cotton, king sized sheets a dingy yellow color. There is never enough water in the machine to completely submerge any load of laundry. I wonder how clean my clothes really are. I really hate this washer.

Eight years ago, I purchased an LG Tromm washer and dryer. I have been very satisfied with my purchase until 9 days ago when the thermal coupler went bad in the dryer, and I have now been waiting for 6 days to have that part replaced. I cannot fault the repair service I am using in my area. They are as frustrated as I am. They, too, are waiting on the part. So here is what I learned...I have had the dryer for 8 years and it performed well and I am pleased with the product; however, what I am not pleased with is that when a repair is needed, there are not any US parts manufacturers for LG. So if the part is not available in the US warehouse, you must wait for them to get the part in, which is the situation I am in at this time. Buyer, beware. The LG appliances are top end and perform well, however, if they need service, you might be better off to buy an American made product by Samsung (i.e. Whirlpool). At least, when those popped together plastic parts break, they are manufactured in the US and you wont have to wait for 7 days! I also own an LG refrigerator, dishwasher, stove and as I said, a washer...Because of my experience with my dryer, I have added to my nightly prayers that they dont need repair because this is past ridiculous. If I would have known that the appliances couldnt be repaired in a timely manner, I would have probably purchased a less well made and certainly cheaper appliance!

Once per week, sometime after every wash, I had to empty the drain hose. Otherwise the floor got flooded. Machine leaked from the dispenser cups. Sometimes the washer walked on its pedestal. Also, dryer just didnt dry on a full load. Had repairmen in from the first month I owned the appliances.

We absolutely love our LG refrigerator. It looks nice, performs well, and the ice maker (through the door) still works perfectly after 2 years. We have tried many different brands and this is the only brand I would recommend.

I have a front-load washer that has made me and my family very sick. Before I bought the front-load washer, I called LG customer service to get details on how to not have smell/mold problems in my machine. I was very diligent in cleaning it. I cleaned around the rubber area in the door, I drained the old water, cleaned the filter, cleaned inside the soap area and the took the soap dispenser out and cleaned that too, as well as running the tub clean cycle - using afresh, running it with bleach, running it with vinegar, leaving the door open, using HE soap, etc. I called LG to see what they could do because the smell was in my clean clothes. An LG tech came out to look at the machine regarding the smell and found that I did everything humanly possible to keep it clean. He called LG and they told him to take the tub to a car wash and spray it down (ridiculous).The tech went further, because he knew this would do nothing, and got approval to replace some parts (the back part of the tub had been discontinued???). In cleaning the machine, I watched as black mold and bacteria came out of the hoses and it was on the back of the tub. I took this information to the corporate level and I was told immediately that it was maintenance. I was shocked as to how Tish could tell me that it was my fault immediately without talking to the tech. It was only after I told her that the tech said that it was going to come back again, that she called him. After being left on hold for 15 mins., she got back on the phone and said that she spoke to the tech, his manager, and her manager, and that they were going to review my case.Well 1 week later I called back; Tish told me that they werent going to do anything. She said after talking to their legal department they decided that it was a maintenance issue. They said I misused the washing machine...HUH?? I have had allergic conjunctivitis so bad that my eye doctor and my specialist have told me to go 2 hrs. away to UVA because after 2-3 years of misery and steroid eye drops, dermatologist testing, allergy testing and numerous visits to doctors, they dont know what is wrong with me. Funny how now that the tub in my washer has been replaced and many parts steam cleaned, I dont have the zombie look anymore. It is still in the clothes and the sheets that we sleep in, but it has improved. Bottom line, LG corporate is programmed to blame the consumer, even if they have a defective product. They dont stand behind their name at all. BUY A SAMSUNG!!!

I bought a top loading washing machine (no agitator in November 2013). The first week I washed a pillow and it shredded it and any towels to pieces. I called Home Depot and they said I had to deal with LG. A repair person came out and determined that the plastic rim around tub needed to be replaced. I wanted LG to replace my washer and they said NO. They told me that I had to have repair people out 3 times for same issue before they would consider replacing it. The plastic rim got replaced and the washer continued to shred clothes.The next repair person came out and found sharp edges in bottom of tub that have been ripping clothes. He then contacts LG and they say that this not covered under warranty. The repair will cost $800 (which is more than I paid for the washer!). The repair guy told me to only wash clothes on Bulky bedding setting so that clothes will less likely shred because it uses the most water. The following month I had a loss in the family and gave up trying to deal with LG. So for the past 4 years I have been using this washer only on Bulky bedding setting and throwing out a piece of shredded clothing about every other wash.The washer never cleans well, my whites are always dull and makeup never washes out of washcloths. The top latch also broke and I have to hold the lid down for a while before it will start. For past two weeks I have been getting a an error message that my brother who works on washing machines could not fix. It will not drain/spin. My brother took the back of the washer off to see if he could help and there was tons of pillow stuffing and shredded clothing pieces from the very first week of having this machine! LG says all repairs are up to me and there is nothing they can do. I will NEVER buy anything LG again!

I bought an LG over the stove exhaust hood microwave in September 2009. Less than a year later, the door cracked along the frame. This hood was covered under warranty. Again, in 9 months, the second door did the same thing. I was referred to Warner Stellians headquarters customer service. Susan ** dealt with LG, who said too much time had lapsed since the original warranty expired. She then contacted their sales rep who came back with the same response. Therefore, Warners Stellian will do nothing about the door. I think the second door should have been under warranty because it was a new door. Otherwise, the microwave should be replaced. The plastic construction of the microwave door is defective; its failed twice, both times within 9 months of installation.

I bought my washer Oct 18, delivered on 28th. 13 months later it is dead! Needs a new board??? LG, Home Depot and extended warranty company could care less! If you are considering an LG product, run dont walk to a better brand. They keep asking about power source, I am 62 and this is not my first appliance!!!

Bought this French Door refrigerator a couple of years ago. The ice maker design is very poor and goes out of order more often than usual. You cant just fix it, you must change the whole display which is expensive and those LG repairs are quite expensive as well.

Dishwasher broke a few weeks after warranty ended. Only LG certified appliance repairman are to fix it. I lost 2 days work for a no show, no phone call repairman. Complained to LG, told 4-6 weeks and I will get a refund. It has been over 20 weeks and I am still told it will be 4-6 weeks. Spoke to manager who told me she would call me back before the end of the day yesterday - did not get a phone call back. LG is unreliable and undependable.

Have had to buy a dozen or so new bath towels because the washer has been ripping up the old ones resulting in a shelf full of old rags. Am now going through the new batch of bath towels that are also being ripped up. I am presently in the process of accumulating another shelf full of premium rags... Thanks LG...

I suddenly had an issue with my top loaded LG washer. It turned out that there was a recall on my model and LG sent a technician. Not sure what he did but when he left the washer was working but the electrical distribution was not so he simply connected the machine to an extension cord and left! When I called LG back to get retribution they asked me to contact their supplier to make a claim with them.

I paid 1,400 dollars for a side by side #LSXS26366S and it’s not even 2yrs old. And stopped working. Researching found a class action lawsuit about their faulty Linear compressors. Major fault, unreliable.

Update on 12/07/2019: I wrote on here about a LG REFRIGERATOR that failed in 4 years. LG responded and asked me to send private message and they would help. I was pretty impressed but no one has contacted me in 5 days. Meanwhile I am without a fridge. I guess to them not a big deal but I would think the average reviewer would understand the impact and urgency of being without. I also have not got contacted about someone coming out to repair. Appt canceled and after 5 days no idea on status. LG, UNEXPECTEDLY LOSING A FRIDGE IS A HUGE PROBLEM FOR A FAMILY. If you want follow on business, act with some sense of urgency to support your products. Week 1 without a refrigerator.Original Review: I bought an LG refrigerator 4 years ago and experienced a failure day after Thanksgiving. Got stuck on hold for over 30 minutes first day but got a hold of LG pretty quickly on Monday morning. They have a known compressor issue. They did offer to have someone come out. Would replace compressor if that is issue but there are no service folks near me even though I live in Bloomington INDIANA with a population of about 50000 to 80000 [when students are here). Best Buy sold me the fridge and they could care less. Lesson learned. So I will have to wait another 3-5 business days to even talk about an appointment. Meanwhile no fridge. So I will call it a loss. No more appliances from Best buy and no more LG products. But an expensive, inconvenient lesson unfortunately. It might have gotten resolved faster if I lived in a metropolitan area. I expect much more than 4 years from a refrigerator and I would not expect to need to pay $300 for an extended warranty. I paid $1399 on a Black Friday deal. The fridge was not loud, worked ok until it failed, ice maker wasnt great and ice got stuck in chute often.

Purchased an LG Smooth Surface on March 17, 2013 new at Lowes. Today, none of the burners or the oven will come on. Contacted Lowes and they said it would be 21 days before a repairman could look at it and determine if I could receive a new stove... or I would have to have at least 3 repairs before replacing my stove. You buy a new stove... so you do not have this problem. Very, very dissatisfied.

We bought an expensive $2000+ LG French door refrigerator from Pacific Sales. 16 months later refrigerator stopped cooling and freezing. LG customer service after several attempts to diagnostic and instructions to reply in the refrigerator and wait 24 hrs they finally said to call a certified LG 3rd party. They said this is a common well known defect. Compressor may be covered by LG parts, but back ordered for weeks and labor would be 700.00 and no guarantee it would last more than 1-2 yrs. Called Pacific Sales to see if they can help us resolve issue or help us good a good deal on a new refrigerator. Called twice. They said the manager would call but they never called back and were useless. Don’t back or service their sales. We gave up and bought a new refrigerator from Sears with a 5 yr warranty to be safe. Lesson —- DO NOT BUY AN LG REFRIGERATOR. There is a class action lawsuit against them. They NEED TO ACCEPT THE PROBLEM AND compensate the people that have been taken advantage of with suboptimal technology parts and service and support from all levels. So irresponsible and careless. Embarrassing. LG will eventually go out of business with that record.

I purchased an LG refrigerator, model lfx31925st at Home Depot on 9-24-11. Ive been having problems with it quite often. I called LG many times once they sent their technician to check it out but he did nothing. I was not home at the time but my wife was. As Im typing this, the refrigerator is not cooling. I lost all my stuff. It was the most expensive refrigerator at Home Depot. Do not buy LG.

After spending almost $2000.00 for this unit it developed a sealed system leak. The refrigerator is 3 years old. The service man said we could spend $300 to $500 to have it recharged but it might only last 2 weeks because the leak is in the sealed system. LG would not help pay for the repair service since it was a sealed system leak. Beware, LG only covers parts not poor workmanship.

2013 LG 3-Door French Refrigerator, out of warranty. Ice maker quit, replaced. Still no ice. Makes cubes but have to manually cycle the ice maker. Fridge only cools to 50 degrees, freezer only to 22. Cleaned coils, cleaned connectors, checked wiring. Compressor hot, fans running. No obstructions to air vents & ducts. Feel cool air blowing out. What an overpriced, short lifespan POS. I will bet that the 15 year old GE side-by-side that was replaced is still working great. LG... NEVER AGAIN.Updated on 7/21/2017: Jaime of Sears Appliance Repair came by to diagnose the fridge today 7/19/2017. 4 year old LG French 3 Door Refrigerator Model #LFX25991ST/02 TL;DR... DONT BUY LG! READ THE REVIEWS! The original issue was the ice maker would freeze cubes but not automatically harvest them. The tray would fill, cubes would freeze and I could manually run the harvest cycle but 2 trays per day (one morning and one night) was not a serviceable solution. I replaced the ice maker and same problem. After further reading, I measured the compartment temperatures and both the fridge & freezer were a bit too warm even at max cooling settings on the door. So the ice maker sensor never got a cold/frozen signal to harvest the cubes.Fridge was @ approximately 50 degrees and freezer approximately 25 degrees (will still freeze cubes) measured with a Harbor Freight digital thermometer. This was checked dozens of times by me in the weeks prior to calling for service as I tried to troubleshoot the problem by cleaning the coils, checking for obstructions to air flow, check for anything burnt, broke or otherwise defective... Removing the freezer contents and all drawers and popping off the rear cover panel we saw only a little icing on the freezer coils area. Jaime said that there should be even icing on all the coils. Mine had icing only on the top row pointing to a weak compressor. The repair would be in the $500-$1000+ range. And even if it was repaired, there was no guarantee that it would be permanent and last. Even replacing *every* part would not guarantee success as there could be a leak or obstruction in the lines inside the refrigerator walls and they are not repairable.Looks like a new fridge is in order. Jaime had five LG repairs on the schedule for today! Dont waste your hard earned money on LG! This one was 4 years and one month old to the day. BOTTOM LINE: DO NOT waste your hard earned money and valuable time on an LG. They are notorious for blown compressors and major issues requiring the totaling of the refrigerator and repurchasing a new one. This one has cost me $3030 (refrigerator) + $174 (service calls) + $150 (ice maker) for 4 years and one month of use. LGone of the biggest POS and worst appliance investments ever.

Suddenly my less-than-3 month old, top of the line LG 4.5 Steam Washer started spewing water all over the floor. Called, got questioned about using too much soap (I dont). Got repair referral, they came, and a rubber hose inside had burst. OK, order a new one to be overnighted but hey, guess what? Its on back-order and not due in for weeks. Called LG and got the run-around and an offer of $ for the laundromat. She basically admitted its a bad part, and is back-ordered because everyone needs it. So, Id say dont buy one because not only do they break, the company doesnt stand behind its product.

LG Tromm Washing Machine (Model WM2455H) - I constantly get some sort of sludge from this machine on my clothes even though I regularly clean the filter out at the bottom of the machine. The machine always smells like sewer water and/ or moldy. It has been this way for the entire 6 years I have owned the machine. I have never experienced this with any other machine. I hate it!

LG (Life is NOT good) Front Load Washer - WMM3670HWA. The first 2 sets they tried to deliver were damaged. I waited about 10 weeks to finally take delivery of the washer and dryer in October 2017 and put them into service in November 2017. Ill never buy LG again. 100% piece of crap and all LG wants to do is send someone out to repair it but they never really repair anything. The clothes never really get clean... When I use the speed cycle, it consistently gets stuck at 7 minutes and never spins out and it will sometimes time-out but more than likely I have to hit the power button to shut it off. The regular cycle will get stuck at 4 or 6 minutes and then after 30 minutes it will jump to 11 minutes and then 2 to 4 and then 11 minutes and do it again and again. I have had 3 service appointments. The 1st tech assessed it and talked to the factory and agreed to replace the motherboard, so he came back out to replace the motherboard. The next day it started doing it again. The 2nd/3rd service was a Factory LG tech who had a motherboard and control panel shipped to the house prior to his appointment without talking to us or coming out. The machine is still doing it. I was told by support it was because I use too much soap, I use their lines of how full to fill the soap!?!? I was told by their out of the US support team I would have to pay for the next service call. I was promised 3 call backs and never got them and then had the supervisor of the Alabama Tech Team hang up on me when I asked him if he would pay for my time off of work, water bill, electricity bill and extra time trying to get someone to fix this piece of JUNK!! I was told I have to have another tech come out and look at it again. I have to run a load of laundry and cross my fingers I hear the chime that says it is done. I have to run a load 4 to 5 times before it will finish a wash cycle 1 time. He told me nothing proves is it is a piece of junk and they are following the warranty. I told him I could take a video to prove it and they laughed at me. There is ABSOLUTELY NO HOPE of this ever working normal. Biggest waste of money... So regret this purchase!

After we remodeled our kitchen back in 2010, we purchased brand new LG appliances. Within the first year, a couple of the knobs on the stove (LRG30357ST) became cracked and loose. As of today, 2012, all 5 knobs are either loose, fallen off, all completely cracked. It is absolutely disgraceful that the cost to replace the knobs is almost close to the cost of just replacing the stove. Weve been putting off replacing them because of this cost. We will never purchase another LG product ever nor will I recommend it. What a disgrace!

This LG WT5001CW top load wash machine is extremely awful! It would not get the clothes clean, is rusting out tremendously, and goes unbalance all the time. Plus it leaks water! I would not recommend LG for anything.

I bought an LG ThinQ side by side in March of 2021 and July 2021 the compressor no longer works. It is not making ice nor dispensing water, the bottom half of the fridge freezes as well as the bottom of the freezer. I have been waiting patiently for the fridge to be repaired but when they came to repair it he explained that he would have to take the entire back off which will release all kinds of fumes into the air which could make us sick. Seeing as though we only had the fridge for 4 months we felt LG should replace it or return the money we spent for it or at least replace the money I have lost in groceries. Needless to say I am still without a refrigerator a month later, they claim my fridge was fixed 2 weeks ago and the tech came this past Saturday, my food was spoiled (after I spent 600 in food 3 days prior) and I have had to spend money daily to feed my family. LG is terrible to work with and needless to say their product is too. They sold me a lemon and now I am stuck with it and I have to purchase a new fridge. Thank you, LG for absolutely nothing!!!!

I have had my refrigerator less than one year and the fan went out in it. I called repairman came out three days later to fix it and I was giving 150 dollars for the food that was ruined. The same fan went out a week later and two days later the repairman came out and fixed it. Two weeks went by and I had the same RF code on it and called LG for a repairman. Three days later they contacted me and said they would send a tech out in two days. P.S. All my food is bad. The tech came out and determined that the mother board was faulty and its going on almost two weeks without a working fridge!! I called LG customer support and they said I was not entitled to any more food replacement money saying they the LG techs replied in a timely manner! I asked LG if they would pay for a rental refrigerator they said no!!! So here I am I paid over 2500 for a fridge and I have not been able to buy food or keep anything cold!! I have two children plus Im disabled!!!

My family and friends had said that they like lg and Ive had good experiences with them before. I love the options that they had available to purchase. The fridge itself looked really aesthetic and fit in with my kitchen very well. I liked that it seemed to have a lot of space in it compared to the other fridges and some nice shelf space. I also liked that it had a relatively consistent temperature throughout the fridge. I didnt like that the freezer didnt have very much room to put things in it though.

The freezer seems to defrost by itself when we turn the temperature down (or before the cold mark used when the fridge is only 25% occupied). I woke up once and noticed that theres a puddle of water surrounding the fridge. I thought I just forgot that I pushed the defrost button, but upon checking, the button wasnt pressed at all. I couldnt find the owners manual since the fridge is already 5 years old. Not really sure if this is a technical issue or if this is indicated in the manual. Havent tried to contact customer service about this issue. Just need to find the warranty papers and manual first.

So no big surprise based upon the various reviews concerning LG refrigerator performance. Yes our LG refrigerator stopped working so we called a local repairmen who diagnosis the issue as a compressor failure (which seems to be a common problem), but due to the labor cost and after considerable effort we got LG to send their own technician to come out on their cost to fix the problem. The technician was great and after repairing the compressor and the evaporator (also faulty) we thought all was good. Unfortunately the fridge still didnt work so he returned and after numerous hours and effort he informed us that oil had entered into the lines and there was nothing else to do but submit a request to LG for a reimbursement.We are currently waiting and cannot get any info concerning our status and whether we should keep the fridge to return and that reimbursement process may take up to 4 to 6 weeks for a prorated reimbursement amount. So we have already have waited six weeks without a fridge and will potentially need to wait another six weeks before we have closure and honestly Im not too optimistic based upon the length of time and the ambiguity that each person gives us on the phone. Although each customer service rep is nice it is unfortunate that LG does not give the autonomy to make a decision even when their own repairmen have given forth their assessment. I realize that products fail but when there is an obvious trend LG should be fast recognize and not strong their patrons along. Its just bad business.

Beware of this model. Compressors have failed on multiple occasions rendering us with an inoperable fridge and freezer. LG customer support is weak, leaving us stranded for more than a week as this apparently has caused a shortage of parts.

DO NOT buy an LG product. I purchased an LG dishwasher 3 ½ years ago on sale for $429.00. Model LDF7774ST. It quit working the other day due to the main control board going bad. If you google this model and problem, it was a common failure on this model and others. Good news is, the warranty covers the circuit boards for 5 years, but doesn’t include labor. So, I called to schedule a warranty service call. Here’s where it gets ridiculous. First, you have to pay $125.00 up front just to reserve a service appointment. Then, as it was explained, if the problem was due to something other than a warrantied part, the labor charge would be between $65.00 and $175.00, plus the part, plus the $125.00 service fee. But, if it was the bad circuit board, the part would be covered, but there was a flat labor charge of $250.00, plus the $125.00 service fee, for a total of $375.00. I could not believe my ears, so I called back a little later, spoke to a different person, and was quoted the same amounts. I am not going to pay $375.00 for a $400.00 dishwasher, and will NEVER buy an LG product again.

I liked that it had an ice maker and a water dispenser and a rant big freezer with it in the bottom. Love the double doors that it has on it. I love my refrigerator so much. There wasnt much room in the doors of the refrigerator and the water dispenser did not get the water that cold. Also it took up a lot of room in the kitchen. I chose an LG refrigerator because of its name. Its known for laying a long time and being very good for the price. Its been almost exactly like I thought it would be.

We decided to replace our stacking washer/dryer with a new front loading combo. While there are more features than you can shake a stick at, there is a nice electronic tune that plays at the end of a wash and the wash seems very efficient, the dryer is less performant. The standard dry cycle seems to take 6 hours and even though there is an option to dry for less, anything under 2 hours and the clothes are still wet. I'm still happy overall with the purchase - I like the easy-fill detergent/softener drawer, the build quality of the whole appliance and the large drum to hold the clothes so I would definitely recommend it to others.

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean. This machine will not remove any stain at all, no matter how minor. It also takes over 60 minutes to wash one load and has increased the number of loads I do a week despite having a much larger capacity than my previous washer. Luckily, when we bought it at Best Buy, they provided a 30-day return policy. My new washer will arrive this weekend. Im back to a front load Frigidaire, which is what I had before. I never had a single complaint about that machine. It lasted 18 years and never had a single service call, cleaned every single thing we ever put in it, and was very inexpensive to operate as well as having a much more reasonable price than anything else we saw on the market.

As soon as the warranty (1 YR) was over... Problems started. Temperature changed by itself; called LG they connected to the unit and fixed it, but continue to ask for me to get extra warranty (I did not). Unit started icing inside and water inside as well, after several (self do it yourself) defrosting, problem continued. Called LG again and they said they could not take care of it, that I needed to make appointment with them to have it fixed. I told them I would take the frig/unit and drop it in front of the store explaining to everyone what was wrong with it and worthless it was. They got connected online and reset it and it worked fine for a while. Now its doing it again. All of their units are worthless even their cell V10 & V20, their dishwasher its also another piece of crap. NEVER AGAIN will I ever buy LG. So far stove/oven and microwave works... but give it time. BTW, units are less than three years old and Im hardly ever home to use them, so it should only be about 6 months worth of use. Thank God I didnt buy the washer and dryer from them.

Our refrigerator freezer completely died on Saturday, April 25, 2020. I contacted LG on Monday, April 27 and reported the problem. They had me go through the Smart diagnosis function, as well as the reset function and neither worked. They confirmed that there was a full warranty on both parts and labor, however they did not have a certified technician in my area (even though we live close to the Phoenix metropolitan area) so they would be unable to provide one. They indicated we could try to find one ourselves. We did find one that would service our refrigerator and asked the customer service to provide an “LOA” ( Letter of Authorization) which they indicated they would issue. After finding out from the service people that they did not receive the LOA, we contacted LG again and they indicated that they sent it. When we asked them Email it again while we were waiting on the phone, they indicated that they did. Again the service company said they never received it. We asked LG to send us a copy of the order and they said they would not do so. We finally got them to set up a service call for Wednesday, May 6. We ask them for the name of the service company, and still have yet to receive a response. Since that means almost 10 days with no refrigerator, we are extremely frustrated with LG.

It was sold to me at a good price point for the features that it has. The store employee also recommended this refrigerator to me. It has met all of my expectations since purchasing it. Built in ice maker, sleek black color, water filter system, doors open outward, pretty big freezer. It keeps my food from spoiling. Would make the freezer larger, because I like to freeze a lot of food. Also have it come in even more color options. They could off a better service warranty and make the installation process even better.

My mom actually suggested that I picked that brand and I thought it would be good to give it a try since Ive never had one before. So far its been good. I think its perfect as it is. It has everything that I need in a fridge. I like the double doors on top and the fridge on the bottom. I think its more convenient that way since I use more stuff in the fridge. I dont have to climb on the floor.

We bought an LG True Balance top loading washing machine model number wt5070cw from Lowes on April 4, 2013. It worked fine until September. Now when we put in a load, it goes into unbalanced, the code is UE and the machine shuts down with no spin. Called LG. They sent someone out 5 days later. The repairman they sent was not there to fix it (I thought it would be fixed) but just to order the parts it needed to be repaired. Okay, so he said the part would be here in a week and he will be back on Monday, another whole week. I live with my 3 grandchildren and we have a lot of laundry to do so those 2 weeks were awful with no machine and kids that needed clean clothes for school. The laundromats are not an option for they are very costly. Okay, so the following Monday, a different repairman shows up and spends 2 hours changing parts and when hes done, he says its still not working, must be the control panel and says he will order it and be back in a week to fix it. Now we are up to 3 weeks without the washing machine. Now I have literally piles of laundry that would cost at least $75.00 to do at a laundromat. So now we wait and Monday comes and goes and no repairman. So I call LG and they say the part is back ordered and could take up to 3 weeks to get. WHAT! So I asked for a refund so I can get a new machine and they say we have to make every effort to fix it. So after a few more pleading calls for a refund, they agreed. They said to send in the receipt to start the process. We did that and waited like 4 days and called again and they said they did not get the fax with the receipt so we sent it again and guess what! They said they still did not get it so sent it again. This time they got it. Now we are still waiting to hear. I do not know how much longer this process will take. If you are thinking about buying products from LG, I would think again!

I bought a new LG refrigerator a few years ago and it has stopped working. Ive called LG and cant get a call back. I paid a local repairman 100 dollars to tell me he couldnt make it work. We are going to buy another refrigerator this weekend. I spent 3200 dollars on a piece of junk.

What sets LG TVs apart from the rest of the pack is webOS. The platform is easy to use and works extremely well with modern electronics. Moreover, with so many installable apps, we officially cut the cord this year and have only gigabit Internet.

This is the worst piece of crap I have ever spent money on. I have only owned my washer for 2 1/2 years and it constantly gives the UE (error code) because it gets off balanced and adds water to compensate for the balance. It will repeat the water and spin cycle over and over until it gives this code. I will never recommend this brand to anyone ever again. I cannot afford to spend $800 on something that doesnt work right. Never buy an LG True Balance washing machine. They are anything but true or balanced!

Bought a Kenmore elite French door refrig made by LG. It had 4 problems within 1 year. All problems are related to freezer fan. Error code ff. Sears covered the first 3 repairs with warranty and gave up on the 4th repair. We switched to another lg French door lfx31945st. About half month passing 2 years, it showed error code rf, refrig fan problem. Temp in refrig is not even. Some are frozen, other stuff are over 40f degree. I just ed called repair for $274 to cover under $500 repair cost for a year. Not fixed yet. Never buy lg again!!!

I purchased a $900 LG washer 14 months ago. I also purchased the PSP plan. The bleach port is rusting away and getting rust on the clothes! The water and pressure is fine. The PSP plan wont cover this. I called LG and they gave me a hard time, but I demanded something so they allowed me to email the receipt from HHGregg and they will consider sending someone to look at the rust. They decided no and instead, suggested I purchase another plan that covers this problem. I didnt realize we needed a plan that protects poor quality metal!

This product looks great and operates efficiently and quietly. The LED lighting provides more than enough to see and find anything in the refrigerator. Changes the water filter and the air filter after being notified by the read outs on the door. Cleaned the coils in back as suggested by the brochure. If any other items that I need to do, let me know. Thanks, GM **.

I am in the middle of what all the other reviewers have said about LG. I am so frustrated that I just had to tell somebody my story. My 1600.00 French Door Freezer on the bottom is nine months old. It just stopped working. I have talked to LG 3 times and get the same answer. We have only one repair person in the area and he cant see it for 3 weeks. I have talked to Home Depot where we purchased it and they said there is nothing they can do for us. I have spent one week on the phone and from what I am reading it looks like I have a long road ahead. Never will buy another LG anything. We are living out of a college dorm sized refrigerator in the house and our old Sears Kenmore in the garage. My 87 year old blind mother lives with us so needless to say this is difficult for her. I can only keep the things she needs in the house. PLEASE if you are reading this DO NOT buy LG.

We purchased our first LG Dishwasher in September of 2018. Within a few months it quit working. Had a repair company come out and replace the control panel. The repairman told us that these Dishwashers are known for bad control panels, because they get wet... What? Its a Dishwasher, of course it gets wet. Here we are again less than 2 years old and wont power on again, obviously another control panel. We are out of warranty and out of luck! Horrible.

I purchased an LG kitchen suite from Costco because of the ratings and reputation of both companies. After less than 2 years we started having issues with the food not being cold. We ran all diagnostics and it said nothing was wrong. Now, a little over 3 years later, the freezer and fridge do not work. The repairman gave us a quote that was higher than the price of a new fridge, which I can’t afford. I just don’t understand how the compressor died so quickly. And according to the repairman, the unit will never be the same even after repairing this part. With all the issues with COVID-19, the loss of all the food is difficult since it’s hit or miss if I’ll be able to get the stuff I need for my family of 6. What am I supposed to do now?!?!

I dont ever review and this is very uncharacteristic of me but I feel I have to share LGs terrible customer service. We spent over $7k on a whole new set of appliances that were all LG. We cant use our cooktop or the fridge and we bought the top of their line. We are currently over 5 hours on the phone, over a month and half without the use of our appliances, one LG service tech that never showed, never called, and no explanation, and STILL waiting to get our brand new appliances fixed so we can use them. They wont replace them and say they cant find a service tech (other than the no show Froggys from Arnold Mo) in our area to fix them even though they are brand new. So, DO NOT BUY LG AND DONT USE FROGGYS FROM ARNOLD MO.

I bought a New LG washing machine. 5 weeks later it squeaks nonstop while washing clothes. I called LG, they send a repair guy out who is in my home less than 5 min and says I have no idea whats wrong with it and he leaves! I had to call LG again 3 weeks later because we hadnt heard anything from the repair guy and all they said was call the repair guy back. Here we are almost 2 months later and still have a squeaking washing machine! LG will not replace my machine. They are making us order parts! Very unhappy customer who has only made 3 payments!

I bought a LG French door refrigerator (Model: LFX28978ST/00) on 8/27/10 from Home Depot. It retailed for $2399. LG only gives a 1 years parts and labor on most of the unit. I purchased an extended warranty from Home Depot. In less than 2 years, the icemaker in the door when out. The extended warranty replaced, no charge. I have now had the unit 7 years and 4 months and the cooling system is going bad. Only the compressor is under warranty (10 year). To fix, Im looking at over $1000 and $700 of that is just labor. This was my first LG product and it WILL BE MY LAST. Never again!

Even though it says dont rinse the dishes, just scrape them, this DW doesnt get the job done. Ive tried all kinds of soaps and rinses and I often have to hand scrape food off the plates and from inside glasses. I had a Sears Kenmore for its lifespan and they dont make anything like it. Disappointed, wont buy LG again.

We upgraded our entire kitchen with LG appliances. This may end up being a deadly mistake. I am paranoid we are not going to wake up some morning. The knobs on the gas range are UNSAFE. It only takes a slight bump for either the gas to come on or the burners ignite. I cant believe LG has not done a recall on these ranges. I ordered child proof gas safety knobs to put on, but the LG knobs are too big. LG I beg you correct this before someone dies.

My LG LGX2590ST French Door is the WORST refrigerator I have ever owned. The ice maker takes forever to dispense. The doors are so loud when they close, the lights stays on when doors are closed. In my opinion LG stands for Lousy Goods.

LG Front Load Washer & Dryer - Bought new several years ago. Worst product, bad design, many problems, and bad smell despite frequent cleaning of the bottom trap hose and screw on filter thing (and despite sanitize/tub clean over and over). It never rinses clothing or even washes it satisfactorily. Not energy efficient because it takes 4 rinses to get soap and stinky sour odor out of clothing. It never smells or feels clean anyway. Spent a thousand dollars to have it fixed when it wouldnt turn around. The smell is bad. Lots of other bad design issues besides the biggest problem. It doesnt clean the clothing!! LG makes REALLY BAD QUALITY PRODUCTS. The gas range is awful and so is the gas dryer and the microwave. It is blue inside, which is the only good thing about it. NEVER BUY LG ANYTHING. Maytag Neptune are great. I had them before the LG and were amazing. LG SUCKS.

I have only owned it for two years but Im very happy... it was a gift so I did not have an opportunity to shop for it. But I believe in the integrity of the LG brand over some of the other offerings. I have been happy with the design of the stainless steel unit and how it blends in to my kitchen with other stainless steel appliances. I enjoyed the design of the refrigerator freezer and its many compliments. The deli drawer perfect for small items like yogurt containers and cheese and deli. Had to rearrange the shelving to allow for taller items like milk, juice, ice tea etc. though. I would also improve the freezer compartments with additional shelving.

I purchased a new LG Range and LG Microwave in April 2019 -installed in May 2019. In October of 2019 the Magnetron and motor fan failed and needed replaced. This was serviced and covered by LG. Now come November of 2020. The motor fan and magnetron is failing again... Was on phone with LG for over an hour explaining that this should not happen in a microwave AGAIN in the short amount of time that Ive had it. LG will not do ANYTHING since its out of my warranty period.After a very lengthy conversation with a manager- they agreed to cover the Magnetron part only (then to find out by a service company that these are covered for 8 years regardless). No help on service fee or the fan part being paid for either. The quote to get this fixed is higher than the cost of a new microwave. Very disappointed. My very cheap microwave before I bought this one lasted 10 years. What gives LG? Dont make customers beg and plead for help on a failing product. There is NO way this microwave should fail this quickly. I believe I received a defective product from the beginning. So frustrating.

I wish I would have read the reviews before I purchased the LG refrigerator my big mistake.We purchased the French door refrigerator on 12/2012. Didnt expect it to last only 4 yrs. Like other reviewers the compressors and motherboards have been replaced not even two months ago and already failing. We were lied to and given the runaround about getting the parts. Living out of an ice chest for 4 wks and replenishing the ice didnt come cheap. They really need some overhaul in the customer service dept as they must go to liars training. Now I see what a piece of junk LG is. I wish somebody would get a class action lawsuit against them. We were supposed to get an email receipt. Still waiting. Never again would I purchase LG.

In just 5 months my LG 471 liter refrigerator has stopped cooling. The technician have come twice and are still trying to figure out the problem and its my 4 day without refrigerator plus they are not fully equipped. I am having the worst experience ever and highly disappointed with such a expensive product. All my food items have been spoiled. When the product was delivered that time too there some damage in the handle. We never expected breaking down of such a expensive product merely in 5 months.

So.. this machine was given to me and now I know why! This damn machine sucks BIG TIME! I must get rid of it too because it does absolutely nothing but soaks my clothes in filthy water and in slow motion, rotates it mid circle (to the left and right). When loads are done, vagina discharge on my panties and deodorant stain on my blouses! Sorry... I know thats tmi, but its the truth. This ** washer is a waste of space. LG... yall suck!

I’m very disappointed in my LG refrigerator. I only had it 3 years and it broke down twice. Both times we had no refrigerator for almost two weeks. The second time was a compressor which between the repair company and LG suppliers it did not make our Life Good. The new compressor is report-ably an improved version of the original compressor, which begs the question why the cheap one first and what other parts do LG appliances have that are inferior and unreliable. I will never buy an LG product again. I also had medicine that needed to be refrigerated and LG didn’t even care, I was so inconvenienced for almost 2 weeks I had to throw out food and again they didn’t care. Lee and Mary Lou.

We purchased a washer and dryer set in December. The week of June 22nd I called because the washer stopped working. The technician was sent out on June 26th and it was determined that 5 parts must be replaced because it was defective. They were suppose to be replaced on June 29th and the technician called to tell me the parts didnt arrive over the weekend and he would hopefully call me to come back out on July 1st. It is now July 14th and we STILL do not have a washer! I paid for a BRAND new washer, not a defective one. This is UNACCEPTABLE that this is taking this long! I have called the 1-800 number several times and every time, Im told that it should be here tomorrow. I am having to go pay to wash my clothes at a laundromat. I am tired of the run around! I want this taken care of and I want it explained to me how a brand new product that is currently still being sold can take this long to be fixed! Your product and your customer service has much to be desired!

I bought an LG smart inverter refrigerator 2 years ago, about a year ago the ice maker started making the ice taste disgusting so we stopped using it, around 2 or 3 months ago we started smelling something like a sweet chemical almost like antifreeze, everything that comes out of my refrigerator now tastes like chemicals, we haven’t enjoyed a meal in weeks and my kids have damned near stopped eating altogether. I have a technician coming out next week and I sure hope this is rectified.

2 and 1/2 years old and dead - Bad sealed system. Leaking Freon. How much to repair. Don’t bother says serviceman. Will cost as much as new fridge. Not happy at all. Last Kenmore lasted 15 years. Why is Home Depot selling this junk?

This washer is supposed to be water and electrically efficient. It is neither. It doesnt get the clothes clean, takes forever to run a load, not enough water but refills every time it is unbalanced (which is about 2 x/load). I have contacted LG. They just told me to check detergent and they were sorry I was unhappy. I went back to retail store. They contacted LG. A maintenance person was sent out but had to order a part. He has not returned because part has not come in after 3 weeks. I purchased this washer in June, 2014 and have disliked it ever since!