I just purchased a new stove after using my old one for 15 years with the same great quality. Its the brand I will purchase when I have my retirement home built next year and leave my new one in the home for my son so he wont have to buy one for 15/20 years.

Whirlpool works great. I need another large shelf space between 2 shelves. The refrigerator has a small one but the large one I prefer.

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

We bought a Whirlpool Cabrio in April 2012 and in July 2012, it started giving problems. It wouldnt start. It started humming. We heard money-like jingling noises. It stopped spinning and rinsing clothes. I called for service. No luck with that. So in order to wash, I had to drag the washer to the back door (which ripped up my new floors) hang hose outside for it to finish the load. Well a few months later, that didnt work so the assistant where it was purchased told us to cut the pipe down in the wall. Now we have a big hole in the wall. My floors are ruined and we are out getting another washer. This one is not even a year old. That was a $750 loss.

I purchased a Whirlpool washing machine (new) in 2004. From the beginning, I had problems with the spin cycle. I phoned Whirlpool. I paid for service with no reimbursement. With the costs I have had for service, I could have purchased 2 machines. I have had to go to Laundromat to do wash then come home to dry. I have for 30 years only purchased Whirlpool large appliance. My washer and dryer were always refurbished but they were Whirlpool. I have had a (refurbished) Whirlpool dryer since 1997 with one (1) service call. However, this wash machine, purchased new, has been a money pit and a piece of trash with Whirlpool only giving lip service when calling. Also, going to the Laundromat, I have been amazed at how many individuals I speak with are there doing wash because their Whirlpool washer, mostly even newer models than mine, do not work! And they have the same story. There’s no service when you call. Shameful Whirlpool! Buy your parts from us. Maybe your credibility could be restored. But I will never purchase your Whirlpool or other names under Whirlpool! When I do get another washer, yours will be put on my front lawn with a large sign of your disgraceful products and service!

We bought this washing machine from Lowes 5/15 and from the beginning have noticed that clothes especially dark fabrics come out of the washer with white fuzz or sediment on them. They need to be washed again and the fuzz isnt removed with a lint brush. I called whirlpool and they told me to use fabric softener. I dont like adding chemicals to my wash due to a skin condition. Lowes say they have never heard this complaint but clearly others have experienced this problem from the above reviews. Dont buy this washer. It doesnt clean your clothes. The only thing the customer representatives from Whirlpool wanted was to sell me an extended warranty. Why would I want that when the washer doesnt even clean clothes?

We purchased the Whirlpool double oven with convection to go into our new home 18 months ago. I used the self-cleaning cycle on the bottom oven for the first time last weekend. Halfway through the cycle the control panel went blank. Basically both ovens died, and the bottom oven door is locked. After researching online I learned that this has been an issue with the self-cleaning feature on Whirlpool ovens for some time now. So buyer beware, if you decide to purchase, dont use the self-cleaning feature.

Have always bought Whirlpool appliances and never had a problem like this. Open the door on the top loading washer and its rusting out. I am having to buy a new one but considering other brands. No complaints about the matching Dryer.

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!

Like the load sensor feature the best, so economical, the drum is oversized to wash duvets and heavy blankets. The fact that the washer and dryer are stackable makes them ideal for apartment living.

I bought all new Whirlpool appliances. In my opinion Whirlpool has the best product at the best price. I don't buy anything but Whirlpool. My new bottom freezer refrigerator has more room than my previous side by side. The bottom freezer is a great feature and works very well for me. The shelves are adjustable. There is plenty of room in the doors. It has a meat drawer and humidity control vegetable bins. I was worried I wouldn't have enough room for my food but I am happy to report there is plenty of room. The freezer has the pullout shelves and automatic ice maker. It has a great appearance and takes less room than my previous side by side. Overall, it is well worth the price and I am not sorry I bought this refrigerator in the least. It can't be beat.

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

This same problem occurred about a month later so I called Whirlpool. They sent out an entire new thermostat assembly which took me about an hour to install. The hot water heater has worked correctly ever since.

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.

Whirlpool appliance suite purchased May 2013. Whirlpool Gold French door refrigerator with bottom freezer, Model #GX5FHTXV. At the end of my kitchen remodel, I was excited to have my new Whirlpool appliances delivered by an authorized Whirlpool installer. When the refrigerator install was complete, I alerted the delivery people the French doors were not aligned properly. There was at least 1/4 difference at the top of the doors. They did their best to fix the problem to no avail.I called the Specialty Appliance store to complain and they had a repair man come a few short days later to examine the issue. He inspected the problem and had to order new door parts. A few long weeks later, the repair man came to install the new parts. Well, to my disgust, the new parts did not fix the problem. This next sentence only refers to the place I bought the darn thing. I then called Specialty Appliance to inquire about returning the appliance and of course they wouldnt take the appliance. Im stuck with it. The workman ship is cheap. The internal drawers are poor at best. I spent a good deal of money on what I thought would be a good product. My previous appliance suite was Whirlpool and I NEVER had issues the 13 years I had them.Whirlpool Gold freestanding double oven gas range, Model #GGG388LX. Problem: oven catches fire while self-cleaning oven. Big problem. Takes forever to get rid of the smell that leaves behind. The range itself has worked well. No issues with cooktop and its easy to clean. The grates dont stay black and look rusted in a couple of places. Oven cooks well as I know how to make adjustments as to not overcook meals.Following cleaning instructions provided by Whirlpool, I wipe out the oven (when cool) after spills if there are any. I thought I would run the self clean since Ive had the appliance over a year to properly maintain it. BAD IDEA. After running the self clean cycle for about 35 min, I noticed fire. Wanting to protect my $60K remodel investment, I quickly cancelled the clean cycle and watched smoke pour out of the top. Not a fun experience. It took about 15 minutes for the fire inside the bottom compartment to finally go out. Wont be self cleaning my self-clean oven again! By the way, I didnt clean the oven with chemicals because the owners manual states not to and I HATE using those chemical anyway. Again, stuck with an appliance I am not satisfied with. Lesson learned? Yes, I will NEVER buy a Whirlpool product again. Kinda wish I still had my old white ones...

We bought this Cabrio washer WTW6400SW2 several years ago. Immediately after having it delivered and installed, it started displaying an F1 fault code. The main control board was replaced under warranty. It happened again within six months. Another board was replaced. That board lasted another six months. The warranty was up by then, so I used the machine by hovering over it and restarting it every time it failed. After two years of this piece of junk, we put it in storage while we worked on the road. It was brought out on 10/01/11. I called a repairman (who came on 10/04/11) to come replace the board again. He told me that the last two times it had been replaced with the same defective board, that Whirlpool had never fixed the problem. He claimed he had the new improved board, which he replaced for about $350. Two days ago (361 days later), it went bad again. The same repair company came back and said it was the board again. I just tried chatting with a person working on the Whirlpool website. They (of course) said they would do nothing about the washer. They do not stand behind their product, obviously. Does anyone know of a class action lawsuit over these washers? It is a ridiculous amount of money to spend for a product that does not work. This is just wrong!

I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot wont stay lit. I called Whirlpool, relight the heater, when it doesnt relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.After relighting the heater 10 times in the past year, and service calls, Whirlpool authorized me yesterday to return it to Lowes, and get a replacement. I need to hire a plumber to unhook it, haul it to Lowes, get the new one, and install it. It cost me about $300 to $400. Will the replacement be any better? I am considering just replacing the heater with one made by Rheem.

Friends and family dont you ever dare to buy a refrigerator from Whirlpool - Best Buy!!! They sold me a defect refrigerator and after 2 months begging to see a technician, they are telling me that they are going to fix it. Im so tired of them trying to fix it. Theyve been here 4 times with no luck. All my food is rotten and frozen. And its a new refrigerator. Gosh. As you can see, the water in the plastic cup that I left in my refrigerator are frozen which is not supposed to happen. I feel that Im dealing with nonsense. They dont care. They just took my money and thats it. Im left with a new defect refrigerator that doesnt work. Ridiculous.

This is the worst washer Ive ever owned. It consistently gets off balance, doesnt clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. Im getting rid of it as soon as possible.

Dont buy. Purchased over the range microwave. Service order less than a week after install. Heats unevenly. Burns center of bacon consistently without fully cooking ends. Popcorn pops half the kernels yet Whirlpool says nothing wrong with product. Well within 1 year warranty but had to pay for service call cause Whirlpool determined microwave was operating as manufactured. Laughable! This company does not stand behind their product or their customers. Never again will I purchase a Whirlpool product.

August 15, 2011 - We purchased a new Whirlpool Water Heater Model N50T61-403 for $398 from Lowes. We used their recommended installer (that was our first mistake!). He made the following installation mistakes: 1. He connected the hot water to the cold water & the cold water to the hot water. 2. He installed DRYER venting instead of HVAC venting. 3. He used flammable tape on the venting instead of screws. 4. He had incompatible metals touching near the gas line which can create an electrical charge & thus, a sparking situation. 5. He left us with a gas leak. 6. He did not install the screen that is supposed to surround the base of the water heater.7. He failed to strap down the expansion tank.These failures were discovered by an HVAC person who was in our basement to give an estimate on a replacement of the furnace & AC coil at the same time this genius was installing our water heater. The installer overheard the comments & literally... he disappeared & we never saw him again! We told all of this to Lowes & they were not phased in the least -- indeed, they didnt even seem surprised! They sent out a few other guys from the same company to correct the errors. So, it finally was installed & passed the county inspection & we had hot water again... for a little while. Within a few months the water heater pilot light would not stay lit. I was having to relight it once a week or so. After much arm twisting, we were finally able to get Whirlpool to send out a new pilot light assembly and pay for the installation. It was installed July 25, 2012. And.... it worked for 8 months. After returning from a trip on April 30, 2013, we went to take showers & the water was cold. The same problem was happening again... The pilot light had gone out while we were out of town & it will not stay lit & I have to relight it every 2-3 days.We talked to an assistant manager at the Lowes store where it was purchased. He talked to Whirlpool & Whirlpool said they would pay for the parts but not the service call which would be $149. I also learned today from the same manager that Whirlpool will not replace the product until they have replaced the same parts three times. Hmmmm.... Lets do some basic math here. $149 x 3 = $447! Thats MORE than the water heater cost! We believe that the water heater has been defective from day one & we also contend that their replacement part for the pilot light assembly is also defective (by design??). A pilot light assembly should last longer than 8 months!We are getting ready to build a new home within the next year. We will get to choose our supplier & the manufacturer of the appliances that will be in our home. Needless to say, Lowes will not be on the list. They keep saying, Our hands are tied. (Not buying it!) And Whirlpool will definitely be off of our list as their customer service is the worst Ive ever seen & their product quality is sub par. The other thing I experienced with Lowes was that when I tried to leave a review on their site for this specific product... twice... both reviews were rejected. The reviews presented the facts as Ive stated here, but because they showed Lowes & Whirlpool in a negative light, they were not posted on lowes.com. So, consumer beware -- their reviews are heavily screened so that the negative reviews rarely get posted. The consumer should be aware that the reviews on Lowes website are heavily screened & therefore do not equally represent consumers who have had a negative experience. This is an integrity issue.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

We have all Whirlpool Appliances throughout our entire house. Our refrigerator fan went out and we had someone come out to look at it. We called to get a parts concession as we were a few months out of warranty. We didnt ask for 100% discount, but SOMETHING considering weve put so much money into our whirlpool appliances. They simply said, We can give you nothing. Long story short, we will not purchase whirlpool appliances ever again. Dont do it, they take your money and run!

We bought our Whirlpool Cabrio in 3/09 from Lowes for $1000. Like many of you, we thought we were purchasing a quality product that we would use for many years. I never thought my clothes were getting clean, but I thought it was just because I wanted to see them floating in water. Its been 3.2 years and now were plagued with the code F51. Whirlpool is definitely aware of the many problems with these machines. They are also, obviously, unconcerned about the problems we are experiencing. Whirlpool will never stand behind their products if they dont have to. Please go online and write reviews everywhere you can. If we warn people and cause Whirlpool to lose a few dollars, they just might decide to stop selling junk. I plan on starting with all the stores in my area.

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

I bought this washer (Whirlpool Cabrio) about 4 years ago. A year or so later, it started leaking; based on reading the troubleshooting guide we found that this was because the feet would continually get out of balance. After painstakingly re-leveling the washer every 6 months or so the washer now consistently leaks - even though its balanced/level! $508 to repair a machine I paid $787 for. No thanks. I agree too with the other reports that it doesnt get clothes clean. I just figured this was a feature those of us got for trying to be energy efficient.

Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!

The refrigerator I have is 3 years old and the service tech will be at my house on Thursday to put the third comp. in it. I have lost all my food 2 times. Times are hard. I would like to talk to a person not a machine.

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service. Service History- Oct 15th 2018 - Fridge/ freezer started not cooling (Issues started) Oct,19th 2018 - Failed defrost (Tech Diagnosed) Nov 13th 2018 - Control was replaced, defrost heater replaced (Service performed) April 10th 2018 - Fridge started not cooling again (Issues started) April 15th 2018 - Tech diagnosed failed UI board (Tech Diagnosed) April 17th 2019 - Replaced failed UI for water/freezer dispenser (Service performed) May 23 2019 - Fridge started not cooling again (Issues started) May 23 2019 - Tech came out and diagnosed the issues as defrost thermometer (Tech Diagnosed) (They initially wanted the tech to come out May 28th but I had to explain this was not acceptable as I can not continue to be without a fridge like this) May 23 2019 - Request to have the fridge replaced.May 24th 2019 - Whirlpool called to notify they would replace the fridge.

Whirlpool Cabrio - We bought this washer in June 2013. The gearbox just went out (17 Nov 2015). Terrible product. We had to buy a new washer; and it wasnt a Whirlpool.

3/16/2019 washed a load of bed sheets, on the white clothes cycle, put the wash in at 9:21am. Left the house at 12:41pm. Wash still not finished! It was finished by the time I arrived back home, I was gone about 11/2 hrs. I have yet to complete a wash cycle in less than 1hr 15mins. I hate that I have no control over water level, that I have to put detergent in the bottom of the tub, and the damn lid locks! My clothes dont feel clean. Why does big brother get to decide how my wash should be done, when they dont pay my water or electric bills?

We purchased a Whirlpool Countertop Microwave (model MT4155) at HHGregg on 6/02/2012. (This was a replacement for another oven that failed after a couple of years - NOT a Whirlpool.) On 6/04/2013, i.e., 2 days past the standard 1 yr warranty expiration, the oven went nuts. I was cooking a plateful of baked potatoes on the auto setting. When the potatoes were done, I opened the door to take them out and the oven started to run! WITH the door open! When I shut the door, it stopped. So the only way to get the oven to operate was to OPEN the door. I dont think this is a safe or effective practice. Knowing it was two days past the warranty, I called customer service anyway just to see what they would say. To my surprise, they (I talked to two different people) were VERY pleasant and accommodating, and offered to cover the cost of repairs and even set up an appointment for the authorized repair person, and then called to verify the appt. as well. Great! I was impressed!The repairman showed up as scheduled and seemed puzzled at first, but he dismantled the outside cabinet and determined the fault was in the door switch. He wasnt sure he had a replacement with him, but he did find one, put the new part in the oven, and re-assembled everything. We made sure it worked and he then left. Fast forward 5.5 months, when again I was cooking potatoes (boiled this time. Maybe the oven doesnt like potatoes!). I had the timer set for 20 minutes on 100%. I was out of the room when it quit cooking, but I think it ran for about 6 minutes and then just shut off and could not be persuaded to restart. The clock continued to count down, and all the other bells and whistles still functioned - it just wouldnt cook. Major hassle. The following day, I was looking at it, messing around to see if I could figure out what was wrong, and discovered that if I pushed on the door latch just a little, the oven would run. Well, thats a nifty workaround, as long as you arent doing any more than briefly reheating something, but not so great if you are actually trying to cook something. I continued to do this for the next few days and then suddenly one night it reverted to the first bad behavior - only running when the door was open. I was able to get that to stop, but the following day, it refused to work at all and it is now sitting here uselessly, just a little over 1.5 years old. I want to go buy another oven (and YES - a different brand!) - my SO wants to repair this one, again. After reading the experiences of others on this site, I REALLY cant see the point in repairing esp not if I have to pay this time (which I probably will), and also when it seems to be a faulty part/design causing this problem. I dont have the time or patience to deal with an unreliable appliance, esp one that I use often. I have not tried to call customer service yet, but Im not expecting great things, not this time. Planned obsolescence? Sure makes me wonder.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

Whirlpool gas range model WDF560SAFT bisque color, purchased in June 2020 from Home Depot online. After a 3.5 month wait range was delivered September 12, 2020 and installed. Have used the oven less than 5 times. Standing in my kitchen yesterday and heard a pinging noise, noticed chips of the finish all over my floor, it was chipping inside the top of the oven door, overnight the exterior top of the door was also chipping, bits of finish flying all over my kitchen! Have been on hold with Home a depot Cust. Serv. for almost 60 min. Will attempt to return to a Home Depot. Not sure what to do short of complaining about lousy Whirlpool product. Next time will come to Consumer Affairs and research.

Cabrio washing machine WTW8600YW0 - Had this washer for 3 years. Its been repaired a few times, but this last time theyve replaced the bearings 3 times and it only lasts less than 1 week. This $1000 washer is now going on the trash. I tried to get help from WP, to no avail. There is a reason these are only warranted 1 year. One thing I liked about it: the fast spin speed gets clothes drier. Every other aspect is crap. Cleans very poorly. You cant make it use enough water. The tub looks huge because it doesnt have a conventional agitator. But if you put much in there you will end up rewashing in small loads because then it REALLY cleans poorly. I bought this because my trusted appliance store owner buddy said he owned one. When I asked him lately he doesnt talk much except admits that yes they have had a LOT of trouble with these machines. The life is very short on them. The wonderful fast spin speed destroys the light bearings quickly. And it gets worse the more its worked on. Its a disposable $1000 piece of trash. Im an engineer, and whoever designed this should have his degree revoked. The type of agitator it has and the extreme low water is very hard on your clothes. One zipper left loose will shred your clothes. I wanted to love the thing, but I have to hate it because it is unrepairable. If you could control the water and if it lasted at least 5 years without having to rebuild it several times at greater cost than it was purchased for, I might be less than rabidly angry at WP. They know they are junk but dont care. You have few choices as they now own most brands, and they know this. I have a Speed Queen on order. Just a plain old simple washer.

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

I purchased a gas hot water heater from Whirlpool. I have had problems with it since it was new. Whirlpool kept sending repair parts, which I installed, until the warranty expired. Now they say “Sorry Charlie, the warranty has expired.” The water heater has never been fixed. They just dragged it along until the warranty expired. Whirlpool has no complaint department or the repair place will not give it to you. They told me there would be no use for a complaint department. They would just tell the same thing the repair was telling me.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

Whirlpool duet steam model: WFW9750WW00Serial: CSY3601165Please see attached the pictures of our washer that was purchased without a top counter balance from HH Gregg in May of 2010. We were told by the extended warranty technician when he came to diagnose the machine on 6/24/13 that the bearing and basket were bad. He ordered the parts and returned on 7/2 to repair the machine. Upon taking it apart, he discovered the top counter balance was missing and was the reason that the bearing and other parts had failed. I will include pictures of the plastic that the counter balance should have been attached to. You can see there are no screw holes or scuffs on the plastic. It was suggested by one of the customer service agents, Kitty in TN, that we remove the counter balance. Per Kitty, Because had it come from the factory like that, it would have walked all over the laundry room and not worked right since the first day. Honestly, we have scuffs all over our walls and my husband just thought the legs needed adjusted or it wasnt sitting properly on the pedestal. We have never owned a front load washer, so we didnt know what to expect. The washer sits in a very tight space under the cabinets, but will walk in the middle of the floor especially before we installed the pedestal.The top counter balance was ordered on 7/2 and we were told it would arrive and be installed today. The technician called me at 10:55AM today and stated the package had not arrived. We are asking Whirlpool for a replacement washer as the one we purchased brand new came from the factory defective. We have been told a solid NO. Upon further inspection of the machine while taking pictures, I noticed that the bottom counter balance is cracked clear through as well. Im attaching pictures of that. I did speak with Laticia in MI. She was VERY nice and more empathetic than the other 6 or so people we have spoken with at Whirlpool customer service. She was professional, helpful and I hope who Whirlpool would want representing their company and brand.We feel Whirlpool sold us a faulty machine and they should replace it. We have been told by them that they are sending the parts as a GOODWILL gesture, and will have the parts installed. Now after the whole inside of it is shot and possibly the motor and boards, thats awesome. We are now an LG/Samsung family. This was our 3rd and last set of appliances from Whirlpool. When the rest of these die, we will replace with another brand. How sad that what once was a great company, and I grew up with my mom and grandma thinking there was no other brand to use beside Whirlpool, now we are left washerless for 3 weeks. They refuse to stand behind a mistake that was made in the factory. Ive read these are made in Germany. Maybe Whirlpool needs to bring jobs back to the US and improve their quality control.

My Whirlpool Cabrio Washer is only 4 years old. I have had balancing & spin issues since day one. Thought it was just me. Constantly had to drain and spin after rebalancing. Now 10 days ago it cost me $250 to have it fixed. The aqcuator (?) Went. It wouldnt spin out. Now 10 days later it stops again. The appliance guy reads code. F7E7. He tells me the bearings are no good. Will cost another $400 and they need some special tool to fix it. IM DONE. My last set was 15 years old. The price is ridiculous and quality not worth what this triple capacity set cost.

Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

I purchased a $950 whirlpool refrigerator from Lowes in Tucson. 2 months after the 1 yr warranty expired, I paid $450 in repair bills to have it fixed. After 9 months of visits by the repairman and loss of hundreds of dollars in spoiled food, they deemed my fridge unrepairable. Then Whirlpool called me and said they would exchange my fridge for a better one for $688. My loss is now up to approx. $2000 counting spoiled food.

I have made a conscious choice to remove baked food from my diet back in early 2013. That has not stopped my wife from pursuing her passion for baking from time to time. It goes without saying that baking requires a well functioning baking oven. The one that came with our home was a Whirlpool Wall Oven/Microwave combination. Sometime in early 2014 the Oven broke down. I had no choice but to replace the combination. After doing some online research and a couple of trips to stores like Sears, Home Depot and Lowes, we decided to drop $2700 of our hard earned dollars on a brand new Whirlpool WOC95EC0AS wall oven microwave combo to replace the old one. Lowes sent someone home to take measurement to make sure that we ordered the right size for the slot in our kitchen. 2 weeks after the purchase, around March 27th or 28th, we had the Microwave/oven combo installed in our kitchen by some Lowes provided installation contractor. After installing the appliance, the technician demoed both the microwave and the oven part of the combo. Everything looked good and we were happy to see the shiny new appliance adorning our kitchen. Little did we know then that this would start a seemingly unending horror story. For the first 3-4 weeks we used only the microwave and it worked as expected. Then one weekend, my wife decided to do some baking. The dough was prepared meticulously and then came the first surprise, the oven refused to turn on. Feature not available - the message scrolled across the LED display. And horror of horrors, the microwave started giving the same message immediately after. We looked online for solutions, and we found one that suggested that we try breaking the circuit for 1 minute and turn on again we tried it to no avail. And now we went from having a working microwave/broken oven to no microwave/no oven.We waited till the next day or so before placing a call to the customer service number provided in our warranty receipt. By now the 30 day return guarantee had expired and it was the end of April, 2014. Product was now under manufacturers warranty. Whirlpool/Lowes customer service scheduled a technician to come take a look at the oven.My wife took a day off from work and waited for the technician. The technician from J&H appliance repair of SJ came home, took a look and then tried breaking the circuit and turning it on again after a minute; of course, it did not work. After consulting with someone on the phone, he decided to order some parts the main circuit board. He promised to come back after the part arrived. We did receive a call from J&H to schedule an appointment to install the part and schedule a time we did. J&H decided to no-show us on the appointment and my wife wasted another day of her time-off from work.We called customer-service again and this time they decided to send in a technician from a Sears owned company called A&E Factory Service. A technician came home and he went through the same steps as the earlier technician from J&H. This time, it was my turn to stay home and welcome the visitor. Finally when there was no trick up his sleeves to left to try, he decided he is going to order the main board. A&E technician did something different, he ordered the part to my home. I called him as soon as it arrived. We scheduled a time and he arrived to install the part. I stayed home again. Well, result was no different and the appliance was in no mood to oblige to our coaxing and cajoling. Feature not available, it continued to bleep out. He ordered 2 more boards to my home. I stayed home again to welcome the technician and he arrived again to install the 2 new boards but the result was no different than the last time. Feature not available - the zombie appliance screamed. He told me that there is only one that remains to be done which is to replace the front panel circuitry so he ordered it. By now it was end of June. We hadnt used the oven for 3 full months and the microwave for 2 months.First week of July, a new technician from A&E showed up early in the morning to install the newly ordered front panel. Surprise, Surprise - Feature not available screamed the shiny lemon sitting in my kitchen wall. The technician asked me if I will be home the whole day and I said yes. Another technician, a supposedly senior expert came by that afternoon. He tinkered with it for a couple of hours and like all who came before him, he surrendered. He said there is nothing left to do with the oven and that he is going to recommend that the oven be replaced.He left me a voice mail next morning saying that I need to call Whirlpool myself and apprise them of my experience and ask for a replacement. So I called the customer service after a long 1 hour talk with customer service rep, followed by a conversation with his rude supervisor. I was told that Whirlpool no longer deals with A&E that they broke their relationship with them as of June 31st, 2014. I failed to understand why that was my fault. I was told they need to send technician from another company, can you guess the company whirlpool recommended? It would be funny, if it wasnt incredibly painful to deal with horrible customer support representatives yes, it was the the no-show company J&H. I told him Id have nothing to do with J&H. So they recommended their only other option, a company called AGO.AGO technicians started showing up at my house since early July and I waited with baited breath for them to suggest a way forward to a resolution. Well good thing that I didnt hold my breath for that to happen. AGO technicians have made 8-9 visits to my home during July and August with the last visit being on Aug 20th. They replaced all the boards that A&E guys had already replaced the previous month. On August 21st, I received a call from AGO rep saying that they have given up that the product is irreparable. They gave me a reference number and asked me to call Whirlpool for a final resolution.I called Whirlpool customer service on August 22, 2014 and Spoke to Jennifer and her supervisor for 32 minutes. They wanted to restart the whole process of sending technicians to my home. It would be funny if they hadnt stolen $2700 of my hard earned money + all the lost hours and productivity + vacation time lost + headache they caused + the pain of not having a working Oven/Microwave in our kitchen + dealing with rude customer service reps, I lost it. I threatened to put the whole recorded conversation on YouTube. The rude inconsiderate supervisor hung up on me.I called back after a few minutes and spoke with a tad bit more reasonable rep named Ashley. At least, she had the patience to hear me out without barking at me about what my rights are as a customer. Well she had no better solution than to suggest another technician appointment what was the excuse this time? That the last technician from AGO didnt call Whirlpools tech support line while he was at my house. As if that is my fault. I agreed and we setup an appointment for Wednesday, August 27, 2014 between 8AM and 12PM with the same old company J&H who no showed me once. Goes to show you who Whirlpools associates in business are. They had only two companies providing repair services in San Jose AGO and J&H.I took the morning off from work on Aug 27, 2014 and waited till 12 noon and there was no sign of technician. So I called Whirlpool customer service number one more time. As you would expect by now, a rude customer service person named Eva from Michigan picked up my call. It was reasonably clear to me during that conversation that the J&H technician no-showed because appointment was not communicated to them. She emphatically claimed that my warranty is not a product replacement warranty but a repair warranty and that she needs to send me a technician to take a look at the product. Can anyone believe it? She told me I have only one option either to accept the perpetual technician visits or she will note that I have rejected their offer to service the product. I told her I am not rejecting anything, just exploring all my options. She assured me I had no other options. The arrogance of these people! So here I am, several thousand of my hard earned money stolen by Whirlpool and I still have no working product. Adding insult to injury, 2 weeks ago I received a letter from Whirlpool pitching me to extend my 3 year extended warranty to 5 years. They want to inflict more pain and charge you for the privilege.I have more options than Eva would want me to know. Luckily I have legal coverage under my benefit plans at work. Even more importantly there is social media and internet. I am pursuing those options at the moment. Heres the summary: Lowes takes my $2700 on March 13th. I get the Wall Oven delivered and installed on March 27th. A total of at least 15 repair visits are made to my home between first week of March May and August 21 (I have started losing count). Time since product purchase: > 5 months. # of times the oven has worked : 0. Hours spent talking to rude customer service reps: 4-6 hours. Time spent at home baby sitting repair technicians : > 100 hours. Lowes, Inc washed their hand stating 30 day money back guarantee is over. Its customer service people were not of any help either. UPDATE 9/15/14:Within a few hours of publishing this post (on 9/2/14), I was contacted by both Lowes and Whirlpool via Twitter. Both the companies seemed genuinely interested in resolving this issue. After I DMed my appliance and contact information via twitter, Melissa from Whirlpool called me and left me a voice mail on Wednesday, Sept 3rd, 2014 informing that they have decided to replace the oven. I was told in that voice mail that I should expect a call from Whirlpool on the details of the exchange before end of day on Friday (Sept 5th). I was contacted by Lowes and I informed the Lowes rep that Whirlpool has agreed to replace my oven.I thought I would really be able to make a single update to the post informing the world that Whirlpool really made amends and tried to hard to correct the failures of the past. It is 9/15/14 today and I havent received any updates from Whirlpool about the how/when of the exchange. I made 2 customer service calls to Whirlpool last week. I was unable to speak to Melissa the first time, but did speak with another rep. She told me she will pass the information on to Melissa and ask her to contact me. She connected me to Melissas voice mail and I left her a voice mail. Melissas voice mail greetings suggested that I also contact her via Whirlpools customer service email for faster response. So I did that too.On Thursday 12:37PM pacific, I received a call from Melissa. She had no useful information to share with me. She is waiting for some paper pusher to do his/her job and could not make any promises as to when it will be resolved. My file is stuck in one of Whirlpools many bureaucratic bottlenecks. This is no personal indictment of Melissa it is just evidence that Whirlpools is not serious about customer satisfaction. My experience is not isolated as evidenced not just by this event but also by the number of people ranting on their social media handles. Here was an opportunity to rectify its mistake and win the confidence of a customer back and so far Whirlpool seems to be uninterested in any such thing.IMPORTANT UPDATE (9/16/14): Please share this story via your social media handles. It is important to hold these people accountable for their actions. It is also important that we inform consumer about the perils of doing business with these organizations. Thank you very much. UPDATE (9/17/14): Whirlpools customer supports twitter moniker is @WhirlpoolCare. LOL. They could have demonstrated care by resolving customer issues, instead they removed my permission to post to their Facebook Page. WhirlpoolCare indeed.:) I will be handling this mostly through Twitter follow me at **. I will be using hashtag #whirlpoolsux going forward. I would request that you do the same. Thank you.https://www.facebook.com/WhirlpoolCare.

Whirlpool should be ashamed for making a terrible machine. It does not get the clothes clean and it is always breaking down. It is not worth the money. I have never ever had a washing machine act like this. I have been RIPPED OFF!!

Whirlpool Cabrio Washer WTW5000DW - I have owned at least two other washers in my life, and I just recently bought a new washer/dryer set at HHgregg. Was told they are doing away with agitator washing machines in the very near future so this is my first experience with a top load agitator-less washer. This thing is AWFUL!! First of all it took a minute to get used to the weird popping, grinding noises it makes while going through the cycle (which I might add seems to take FOREVER). The other thing I hate about it is there is no way to add the fabric softener at the start of the wash in this model unless you have a downy ball of which I have yet to find at my local dollar store or even the KROGER??? So I run back and forth trying to catch the rinse cycle to STOP the machine (wait I might add) and then add the FS manually.BUT THE ABSOLUTE WORSE THING is - my clothes come out with SPOTS that look like lint all over them, and they wont wipe off unless you have a wet rag to do it with!! AND YES - I have cleaned this washer TWICE already since January with the very expensive AFFRESH. I wear scrubs and they are solid colors, so it really shows up and I have to wipe off every pair EVERY day before I put them on then roll a lint brush down them. WHO HAS TIME FOR THIS??? This is on my SOLID colors which is easy to see, I can only imagine the GUNK that is on the rest of my laundry!!! I dont feel like my laundry is getting clean at all!! I am divorced and money is tight - I paid around $500 buck for this piece of crap. I am already seriously thinking of getting me another one - the OLD tried and true kind with an AGITATOR! And yes I am ANGRY. Can you tell??

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

I am very happy with this dishwasher. It is not a high end, rather middle of the road, but is very quiet, does a great job of cleaning my dishes and pots and pans.

I had this same refrigerator in another home and had no issues, this particular one now I have nothing but issues with it. It seems that the quality is not consistent. First the ice maker was not working, then the freezer light burned out and now there is extensive frost build up in the freezer. The refrigerator is only 2 years old!

We have had the washer and dryer for over 10 years and they are still working great. We have had washers and dryers in the past within 2 years have failed, and repairs have cost us almost as much as a new one. Thank God for the ones we have now.

My son purchased the Whirlpool 2 door w/ icemaker about 3 years ago. Twice weve had a repairman here. Yesterday was the 2nd one. He tried 3 ways to get liquid to go through a round coil I could see at the back. He said the problem was between the two back panels (back of fridge & inside wall) where there was a tubing to release the water from defrost cycle. It appears to be a manufacturing problem. I am very upset! It should be replaced at the very least.

I Bought the Whirlpool Duet Steam Mod#: WFW95HEDC0 in 2015. I have always wondered how a machine can get clothes clean with less water but liked the idea of the energy star and saving water. However, I found that I was right and the clothes do not get very clean. They do not even get all wet hence the dry feeling when they are done. I just recently got a little frustrated at having to rewash some things by hand afterwards. I started to pretreat and wash out stains by hand beforehand. That helped some. I finally stopped the machine after all the water was done filling it and it tumbled a bit. It looked like it was wet from the window but when I dug through the clothes I pulled out a t-shirt that was almost bone dry. Some of the other thicker clothes like jeans etc. had a lot of dry spots too. This is why the odors don’t come out and why spots and lines are left where the dry meets the wet. There just isn’t enough water get all the material wet. I then proceeded to pour a pail of water in to get all the clothes wet. When I started it back up, it drained some of the water and I still had the problem. So now I get all the clothes wet in the sink before I put them in the washer. It’s amazing how clean they got and they didn’t have the body odors either. I think this machine would be fine if it could be reprogrammed to add more water for cycles. I know that would change the “Energy Star” but this water saving idea is bogus if we have to rewash and add more water to the cycles. At this point I will be looking for a new machine that doesn’t have the energy star but allows me to adjust the water myself. I do not trust these machines anymore.

I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).

My Whirlpool refrigerator model #ED5FHEXV001, serial #HR0248 - I have spoken to a couple of reps on the phone. I am very dissatisfied because it was like one rep I spoke with on the telephone advised me to buy an extended warranty and at that time, the company would consider alternative ways to deal with this complaint and perhaps replace the refrigerator. I did not want to pay an additional $100 for a warranty, unless the company would guarantee me a solution, preferably my money back. I did not really believe the warranty would help me after the warranty was expired. I would still have the same problem and I feel that in the event after the extra warranty expired, the company would tell me I should have kept the coils clean, which is my complaint. There is no way to keep the coils clean. I guess blowing out the residue, then all that residue material would end up all in my house. Also, very important, there have been 3-4 technicians to my house the first year. I was told various things to do, such as adjust the refrigerator to a lower setting and freezer to a little higher setting. One tech actually replaced a part? The second tech said he would clean the coils. The last tech told me the problem was my coils had to stay clean. My question is, how the heck is that possible with the coils on the bottom of the fridge and susceptible to a lot of dust and dirt, unless I move my fridge everyday? Most people do not expect to have to clean under the fridge each day and the coils would still be dirty anyway. It is very dumb that the coils are not on the back of the fridge. With the fridge coils on the back, I have never experienced this problem. Please advise what my next step would be. Thank you.

I have a Whirlpool refrigerator and it is the 2nd one in 12 months. The first one the refrigerator was freezing food in the fridge part and thawing food in the freezer part. After several times a technician came to try to fix the problem and arguments with Whirlpool. They finally replaced the refrigerator. The new one is now doing the same thing. I am contacting Whirlpool tomorrow.

Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.

Purchased 9/23/2013 on 5/20/2014 no hot water. Called Whirlpool, unit has a 6 yr warranty. Brian advised me no one close to our area to service. He told me to contact a local plumber, they would pay for parts and $75.00 in labor. I attempted a couple of calls and could not find a plumber that was willing to come out and let us pay just the difference, after parts and $75.00 in labor and them bill Whirlpool for the remainder. They wanted between $225.00 and $300.00 plus parts. Lowes where we purchased the water heater told me to call Whirlpool back and get an RA# and they would be happy to exchange the water heater. I called Whirlpool and they (Leigh) refused but did say they would pay 200.00 in labor plus the cost of parts. The unit was only $231.23, but they would rather pay upwards of $300.00 than just let us get a new one. I asked Leigh if this made sense to her, she said it did. I guess Im just ignorant because it doesnt make sense to me. Whirlpool COULD NOT even find a plumber that would come out to our small town to do repairs under their OUTSTANDING WARRANTY. I have laughed at these people and cried over this whole situation. I can honestly say I will NEVER buy another Whirlpool product and will let everyone I know and even some I dont know (lol) how horrible this experience has been.

I bought my refrigerator model WRS49/WR151 from Courts our local appliance store in November. The side panels of the fridges gets extremely hot which make me think it can set on fire at anytime. When I contacted the store two days after purchase they made it seem as though it is something normal. I never had a refrigerator that got extremely hot that I can scramble some eggs on it. Thats why I cant even rate my experience.

Bought this Whirlpool Cabrio washing machine 4 years ago not knowing it was a low level water washing machine. A man would have had to design this piece of crap. Not only does it not clean the clothes because the agitation on it is as slow as sloth. On top of that the clothes tie themselves in a knot when finished. If you don’t want the frustration of clothes washing, I would highly recommend you not buy this type, if you enjoy cussing then this machine is for you.

HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months later, the microwave stopped heating! I called customer service and they replaced the magnetron and two other parts. Two months later, the appliance broke again with the same problem. They serviced it again. Today, it was broken again and the service technician stated that its the magnetron again. I called to get it replaced and they said Whirlpool doesnt replace appliances, they just keep servicing it. **! How can they get away with this!

Bought a whirlpool water heater less than two years ago and it has already failed. I could not find parts for it and was told by a lowes employee that I would have to call whirlpool on the 5th of July (three days away) to order any parts. I tried three plumbers in the Indianapolis area and they all told me that I would be better off replacing it with a different brand. I just put in a new rheem in its place. I will never buy another thing from whirlpool. They are no good.

Late on the evening of Monday, January 27, 2014, after springing a leak in my 8-year-old water heater, I purchased a new Whirlpool model N50T61 replacement from Lowes. Installation went smoothly and the unit lit off fine the first time. It heated the initial tank of water rather quickly, but the next morning, I noticed the status light on the control unit was not blinking, which indicated the pilot light had gone out. I relit the pilot light, the water heater fired off and appeared to be working properly. 12 hours later, the status light was out again. I relit the pilot, but within 20 minutes, it went out again.On Wednesday, the 29th, I called Whirlpool customer service and explained to the representative what had been happening. He stated that since the status light was not blinking a code, the problem was either an air supply or venting problem, and he couldnt help me. I relit the water heater again and performed the match smoke test described in the owners manual on the vent connection. It did exactly what the manual said it should do, so I assumed that was not the problem. However, while performing this test, the water heater went out again. This time, being right there when it shut off, I saw the status light blink twice about 5 or 6 times before it quit blinking all together. The two blink error code indicated low millivolt signal from thermopile.I called customer service again and explained to the representative what the first person had told me and also told him the results of my test and that this time, I had observed the two blink error code. He asked if I had a multimeter (which I do), so he had me disconnect the wires for the thermopile, connect the meter to the wires, light the pilot and read the voltage. My meter is an old analog unit, and not capable of reading millivolts (which is what the thermopile output is), and I informed the rep of this, but he had me do it anyway. As I suspected, I saw absolutely no reading on the meter. The service rep stated that he believed the error code and decided to send me a new thermopile assembly. However, their shipping department was closed for the day and I should not expect to see the new part until Friday. This was unacceptable, but he stated that this was the only option available to me.After thinking about this situation for a while, I again called Whirlpool customer service and told the representative that I was not satisfied with the solution previously presented to me and that I wanted a return authorization to take the water heater back to Lowes for replacement. The rep stated he couldnt do that, but said that there were a couple other things I could try. He attempted to explain these procedures to me, but wasnt able to do so clearly. He stated he would email the instructions to me. As of this writing, I still have not received the instructions.In the meantime, I did some internet research and found that Whirlpool water heaters have numerous chronic problems, including the issues I was experiencing. I decided this was not a product I cared to own. I called the Lowes store where I purchased the water heater and spoke with the manager. I explained the entire sequence of events to him, and he told me to bring the water heater back for a full refund. Since my local Lowes store only sells the Whirlpool brand, I took the money and purchased a different brand of water heater from another home improvement store. Needless to say, it will be a cold day in hell before I ever purchase another Whirlpool product.

I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.

We purchased a Whirlpool washing machine for $600 from a local retailer and it broke down within three months. It is now been two months and two repairman visits later and still not fixed. I called them and talked to customer service who then transferred me to another department. So far it’s just been the typical runaround with no results. I demanded an immediate replacement but was told that would need approval from yet another department. I don’t remember what departments are involved nor do I care. I am simply disgusted with this baloney.

My Whirlpool dishwasher is only 2.5 years old. The first 1.5 years we were not full time in the house, so the dishwasher has not been used much. The touch pad went bad already and it was $450 to fix. Whirlpool sent me an email after I vented and it was a cookie cutter reply. They dont care that the appliance was manufactured with a faulty pad. We never buy service agreements because we feel an expensive item like this should last the term of service agreement if made correctly. No more Whirlpool purchases for us!

I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had nothing but problems with it breaking down within the first year. 5 days after the first year the 2nd cooling coil stopped working. After several attempts to get some help from the company I paid $500 for the second coil to be replaced. One year later that second coil has broken down once again, called Whirlpool and got nowhere. Ill have to pay another repair company to come in, AGAIN, to repair this piece of junk! Whirlpool does not, will not, has not, stood by their disastrous attempts to produce a refrigerator to keep your foods fresh. DO NOT BUY ANYTHING FROM WHIRLPOOL AS THEY DO NOT HONOR THEIR OWN PRODUCTS!!!

Purchased a gas hot water heater from Lowes in October 2015. Installed the hot water tank and two months later started smelling a faint gas smell coming from around the Honeywell box. Called Whirlpool and they thought it was the gas valve and replaced part, but had to pay $30 for overnight shipping. Had plumber install new part and did not fix the issue. Called plumber back out and he found a small pin hole size leak behind pilot light. Patched the leak and still had a gas smell coming from around the Honeywell box. Called Whirlpool back and after some back and forth was able to get hot water tank replaced, since it was only two months old and should not need any maintenance that soon. Replaced water heater with new tank and this tank has a gas smell coming from around the Honeywell box as well. We replaced all our lines and even had the fire department check out our gas lines. Could not find anything. I am still baffled as to why this tank has a gas smell coming from the Honeywell box. I cant seem to find anyone else having this issue. Whirlpool or Lowes has not been any help. Ready to unhook it and buy another brand. Anyone have this issue?

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

Near 3 years ago we purchased this side by side going by how good Whirlpool products are supposed to be. Recently the bottom freezer started frosting up and not clearing. Tried all suggestions in the manual. Could not find any information online. The manual was useless. I went online to Whirlpool support 3 different times asking for help. Never got a reply. The racket it made was driving us crazy. It short cycled since it was frosting up. Set up an appointment online. They got that correct and responded quickly. Go figure. The tech came was very nice & professional. No warranty. Find out they only provide a one year warranty. That is absolutely nuts. A refrigerator should last 15 years with no major problems. Should not have needed a $500.00 extended warranty for a $1,300.00 refrigerator. Turned out 2 components needed replacing. Cost just over $400.00. Now were worried it is going to fail again in who knows how long. Whirlpool used to be a respected brand. Never again will we buy a Whirlpool product. 1 year warranty show you they know how cheap they are building their products.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

This is new and replaced an old model that was not doing the job. This new one seems to be ever so much better. The dishes are clean and I no longer have a white residue on the dishes and utensils. It is easy to load. I miss having a silverware separator for the holder because the silverware tends to be too close to each other. I always rinse things well before putting them into the machine because I usually run the machine about once a week. Overall, this is a good machine for the price I paid. I am loyal to Whirlpool and this one on sale was a very good value. Very pleased.

My Whirlpool Microwave is cracked all around the door handle and the frame with the insulation foam hanging out of the cracks. Dishwasher also having issues. Completely dissatisfied with Whirlpool Appliances. No longer under warranty.

Have, Quiet Partner II, Whirlpool dishwasher. Am 1 person, run only about 3 times a week and within 4 years now it will not even stay on. It will load sometimes with water then turn off. You can try forever and it will not stay on to run cycle. Waste of MONEY if this is how DELICATE they are and do not last.

I have always chosen Whirlpool or a Whirlpool product such as Kenmore or KitchenAid. Preferably with an actual agitator in the tub. As a very capable handyman, repairs have been easy and relatively reasonable in cost. My units are 15 years old and going strong.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

We bought a Cabrio washer model #WTW7300DW0 and are very unhappy. The clothes come out of the washer dirty, with chunks of soap, (yes we are using HE detergent) and patches of lint on them. The low water design is a joke. The clothes on the top of the load never get into the water. The lid needed repair from the first day we bought it. We have tried all the water settings and the clothes on the top barely move. Why hasnt Whirlpool figured out that this design is just not working? Our three month old washer is headed out of our house one way or another! Notice we didnt give it any stars!

Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.

Microwave has melted a hole on the inside rectangular plastic cover. Model number is on recall list but not serial number. Opened microwave to find melted plastic on my popcorn bag that was dripping from the plastic up top. I will replace microwave but not with a Whirlpool again.

This new Whirlpool washer hasnt worked from day one and the company wont do anything, they wont even answer me, I will never buy one again, all the same problems everyone else is having, Im just waiting for a lawsuit.

I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.

Where to begin? I bought Whirlpool Duet Front-Load Washing Machine about 11 months ago after my top load bearing went bad and start making a lot of noise after 8-9 years. 4 months ago (6 months from purchase) it started to act strange; washing machine will not unlock after a cycle, start throwing F3E1 error. Thats when I first called their support service. Their service technicians are very nice actually. They seem to be local small appliance shop, contacted out by Whirlpool, from my guess. Initial visit was to inform me that Im using WAY too much soap, while I was only using well below what was recommended by Whirlpool manual. RED FLAG #1. Technicians told me to stop using too much soap or start using POD. Also to flush my washing machine with 2 cups of white vinegar in hot cycle every few weeks. Ive changed my soap to Tide POD and starting flushing my washing machine immediately after he left my house. It was running OK, but I still saw F3E1 error at the end of every other cycle, until... thing went really bad one day, it simply stopped responding any command while clothes was still in the washing machine. I unplugged power cable and plug it back, it hums for 10 mins and in the end it was the same result. After several attempt, it finally unlocked itself, thus I could wash my clothes at my parents house. This is when I called support service 2nd time. The same technician came and this time, I had video recording of everything. He could not dismiss this with simple soap theory, so he opens up the washing machine and tells me that its due to bad control board. He proceeds to order new control board, which took a few weeks. New technician comes back with new control board and installs, runs a few test command (not full cycle) and leaves. During this whole time, Im left with no washing machine at home. Good thing I travel sometimes and laundry is done remotely sometimes. This repair didnt improve the situation much. I called them back for another appointment. Another technician comes back and tells me that Whirlpool sent back BAD control board. Now, Im really suspecting their product is really piece of **. At least at this point, I was still happy with their service. He leaves my house claiming that they will order new control board and re-install.A few days later, I receive a call from a lady, claiming that Whirlpool has instructed them to ask me to use different outlet, since they believe my outlet is causing issues. Now Im really pissed. Coming from electrical engineering background, I know theres always any chance, but they should double check this with their own technicians. Anyways, I perform their recommendation, which I knew was a shot in the dark. During this whole ordeal, Im working on a project that are out of state (CA). Not only do I have time to stay home for all these service visits, but Im not even home to test my washing machine. During one of the holiday, I was able to take a few days off. This is when I decided to take different approach. I went to the retailer, whom I purchased my washing machine from. They were also nice, but theres so much they can do.I called Whirlpool direct line to explain my situation, how unhappy I was, and to replace my washing machine. Their response was by the book: We can only execute our warranty policy and replacement is not part of warranty. The representative specialist had enough nerve to ask me why I have not called back in several weeks and continue to repeat it as if its my problem for not reporting back. I had spent 2 months of supports and 4 site visits, where I had to reschedule my work or take a day off, before travelling for projects after holiday seasons. This representative really took customer service to next level of hell. In the end Im without properly functioning washing machine for 4 months. I have to coordinate with my parents to use their washing machine when Im back home. My advice, you should really think 3 times before buying Whirlpool washing machine or any other appliance. Also consider that youre on your own, when their product malfunctions, and youll be sitting on dead appliances.

I chose a Kitchen Aid Stainless Steel, Counter Depth Refrigerator from Lowe’s in early February, 2018. (Model #KRFC300ESS) At the time KA was recommended as the best choice. 1) Within a month there were numerous rust stains on the French door and that needed to be replaced and 2) There is the Damper Control unit which makes a intolerable noise until you replace this motor. This noise then returns....about every three months. Plan on paying just under $200 every year for the life of the refrigerator (at average of 14 years= $2,800!). We have had servicemen to our home now 4 times since our 2/7/18 delivery. A local retailer just rated Appliance Brands in 2020 for reliability and the amount of times serviced and found Kitchen Aid to be 10 of the 10 listed. My recommendation would be to try another brand. This one creates a money pit. :(

I have had our new Whirlpool Cabrio Washer for about a year. I absolutely hate it. I along with all the other people that is complaining about their Cabrio. I have found it to stain my clothes, not get them clean... Sometimes not even get part of them wet. I wash every load now no matter how small on the deep water option. I still have to add about 3 to 6 gals of water after it fills to try to help them get as clean as I possible can. I have stopped using fabric softener because I believe that is what may be leaving the stains on the clothes because it doesnt dilute it. Also you cant soak clothes in the washer long enough. I know it offers a presoak but when the clothes are not getting wet... That is not soaking. I tried to fill it up and raise the lid so it wouldnt wash until I was ready for it to wash but it automatically emptied the tub after a short time.It is funny watching the clothes when washing... Even I could tell they were not going to be washed well. I thought who in the world developed this washer. Certainly no one that had ever really considered what women need to wash clothes on a daily basis. I would sell it but I dont think anyone would buy it. If there is a class action suit I would consider joining in. Whirlpool could not have spent much effort in checking this washer out. A lot of money down the drain. I did not buy the dryer because of the lint vent being on top of it. What a mess those make when you have to empty it. So I purchased a Maytag Bravos XL. Now that is a wonderful dryer! As one homemaker to another I suggest you check it out. Never had one I liked more.

We purchased a Whirlpool refrigerator (WRT5L1SMYF00) in April 2012. Within 2-1/2 months, items were freezing on the shelves of the fridge box. I called Lowes & was told to call Whirlpool. I did as suggested & they sent out their service co. tech, Turner Consumer Services. I had all the same issues as everyone else in these reviews. i.e., food freezing where it shouldnt or spoiling when the stat was turned down even one notch. The staff at Whirlpool was as uncooperative as is possible. They smiled and lied to my face during phone calls - anything to get me off the phone. During the next 4 months (till Nov.), techs came out 5 times, never having the part needed on the truck. Always, it was my fault somehow that my stuff was freezing. Their chosen tech service employees were rude, condescending and without knowledge. Five service calls, 3 parts replaced and numerous calls to Turner & Whirlpool got me nothing but stalling tactics. I, too, was told that their tech had to fail the appliance before they could consider replacement - all lies. The tech, when he gets here, says hes not allowed to fail the unit. On the 11th of Nov., I awoke to totally frozen-up coils which kept the fridge box from cooling. We had company here from out of town. We moved out the new fridge, moved back in our 21-yr-old unit and got through till our visitors left. Whirlpool has been completely unresponsive to my appeals for some relief from this fiasco. I continue to receive requests from Whirlpool to purchase an extended warranty. Really? My husband & I went out to Sears and purchased a GE & have had no issues with it whatsoever. We are older, on a fixed income, and can ill afford to purchase 2 fridges in 7 months, not that Whirlpool cares. Not only will I never buy another Whirlpool product, but I will warn everyone possible to not buy from them. In fact, my intention is to use every possible forum, Facebook, Twitter, any & all review sites here in KC, MO or anywhere to put Whirlpool down. I am, however, considering one more expense - a lawyer.

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

I have 2 dishwashers. A stainless Quiet Partner III & a plastic Quiet partner II. The Partner III never gets the glasses completely clean. The cheaper Partner II gets everything clean but has had several service issues.

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.

The refrigerator is a Whirlpool Model #GSC25C6EYW0. We purchased it on September 17, 2013. So far we had to fix the ice maker, the drawer broke, the refrigerator cools unevenly. They tried to fix it but cant. Therefore, I cannot put tall things on the top shelf. Now it is not cooling and I have to repair or replace it.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

Update: My water heaters pilot light would not stay lit. After seeing the large number of similar complaints on this site, I contacted Whirlpool and asked whether they would cover the cost of labor in addition to the parts, which were under warranty. The representative was very understanding and agreed. The thermocoupler and gas valve were replaced a few days ago. It seems to be working fine. Additionally, a representative contacted me directly in response to my Consumer Affairs complaint, not knowing I had already gotten approval for the repair. He wanted to make sure I received the help that I needed and called to follow-up after the repair. Im very pleased with the response.

Last December our refrigerator began to freeze food - gallons of milk, bowls of food, and produce. I called Whirlpool: Of course the warranty had expired. It was suggested we turn the unit off back on to reset the computer. We did this for 2 or 3 months and eventually it worked properly. We were gone for 12 days, now the icemaker has stopped and all food is frozen. I called - they will send a tech for a minimum of $95. Read how many trips are usually made before a problem is solved. Cheaper and more logical to buy another unit from anyone but Whirlpool.

I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAXVY05 in 2011. It leaks water under the front of the freezer on to my cherry wood floor. This has caused much damage to my new house and floor. It is noisy, runs a lot, but its the leaking that has me most disgusted. I wish I would have known about this defect before purchase and ruining my floor.

I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.

I purchased a Whirlpool refrigerator less than a year ago and both the door and icemaker have a problem in which PC Richards, the store I purchased it from, has had to service the refrigerator at least 3 times and have not resolved the problem. The door does not close properly and every time I use the icemaker, condensation builds up. Each time a tech person comes to my home, a different reason is given. I need this problem resolved. I dont need to monitor the refrigerator like a sick patient.

Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!

Purchased Cabrio washer in June 2011; in May of 2014 repairman said tub seal was leaking and new bearings were needed at a cost of $400. The washer was still working, but sounded like a freight train, very loud. My trusted repairman said to purchase a replacement, this time with an agitator (the Cabrio has no agitator). 2 additional points : the Cabrio took 63 minutes to wash sheets; other loads required similar long cycles, something they dont mention with new efficient washers. Also, agitators will no longer be manufactured in washing machines within the next 2 years. : (