Appliance Types


Appliance Brands


Article Categories


More Articles


Buy Whirlpool Dishwasher WDT970SAHV
Buy Whirlpool Dishwasher WDT970SAHV
Buy Now

Buy Whirlpool Dishwasher WDT970SAHV

Whirlpool - 24in Built-In Dishwasher - Fingerprint Resistant Black Stainless

Find big savings on Whirlpool Dishwasher(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Get dishes remarkably clean with this 24-inch Whirlpool dishwasher. The slide-out third rack makes it easy to clean small items like flatware and utensils, and the top rack can be adjusted to accommodate tall items. This Whirlpool dishwasher has a delay start option that lets you schedule wash cycles for a later time.

Manufacturer: Whirlpool

MODEL: WDT970SAHV

MSRP: $999.99

Buy Now
Buy Now

Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,

Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,

Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,

Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,


Buy Whirlpool Dishwasher WDT970SAHV

Buy Now

Product Reviews:

My Cabrio is only 4 years old and it stop working properly. I call a servic
My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.
Published: May 17, 2016
Dennis of Lationa, KY
Source: consumeraffairs.com

I had this dishwasher for about a year. It was a great purchase for this mo
I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.
Published: March 5, 2020
Cheryl of Charlotte, NC
Source: consumeraffairs.com

I have had our new Whirlpool Cabrio Washer for about a year. I absolutely h
I have had our new Whirlpool Cabrio Washer for about a year. I absolutely hate it. I along with all the other people that is complaining about their Cabrio. I have found it to stain my clothes, not get them clean... Sometimes not even get part of them wet. I wash every load now no matter how small on the deep water option. I still have to add about 3 to 6 gals of water after it fills to try to help them get as clean as I possible can. I have stopped using fabric softener because I believe that is what may be leaving the stains on the clothes because it doesnt dilute it. Also you cant soak clothes in the washer long enough. I know it offers a presoak but when the clothes are not getting wet... That is not soaking. I tried to fill it up and raise the lid so it wouldnt wash until I was ready for it to wash but it automatically emptied the tub after a short time.It is funny watching the clothes when washing... Even I could tell they were not going to be washed well. I thought who in the world developed this washer. Certainly no one that had ever really considered what women need to wash clothes on a daily basis. I would sell it but I dont think anyone would buy it. If there is a class action suit I would consider joining in. Whirlpool could not have spent much effort in checking this washer out. A lot of money down the drain. I did not buy the dryer because of the lint vent being on top of it. What a mess those make when you have to empty it. So I purchased a Maytag Bravos XL. Now that is a wonderful dryer! As one homemaker to another I suggest you check it out. Never had one I liked more.
Published: September 20, 2017
Karen of Sylacauga, AL
Source: consumeraffairs.com

Bought a Whirlpool french door fridge in July of 2019, The icemaker began p
Bought a Whirlpool french door fridge in July of 2019, The icemaker began pouring water out of it and the temperature of the fridge would not go below 50 degrees. Contacted Whirlpool and the technician says it will be over $800 in parts plus service to repair. Now I must go 24 days without a fridge in the middle of summer until they can get the parts. How does a 10 month old fridge need all of the parts replaced except the condenser in that short of time? Whirlpool should be held accountable for manufacturing the defective fridge and leaving their customers stranded.
Published: June 22, 2020
Heather of Rochester, MI
Source: consumeraffairs.com

Our gas stove (Whirlpool WFG714hLAS1) has been working fine and it looks gr
Our gas stove (Whirlpool WFG714hLAS1) has been working fine and it looks great. However I just tried the self clean cycle to clean it up. I dont do a lot of cooking with only the two of us, but I like to keep things clean. I was very surprised after the first time - it didnt look much different than before I ran it! I was used to simply wiping down the oven following a cleaning, just removing the leftover ash. I havent had to scrub an oven for many years and it is very hard for me. I ran a second cleaning cycle and it didnt look any cleaner. We both had to kneel down and try a variety of non abrasive cleaners which finally got most of the grease spots, but not all. I guess we will just have to cover the roasts and try to keep aluminium foil on the bottom rack as much as possible. PLEASE re-consider buying any brand stove that has this awful feature, unless you like cleaning ovens by hand!
Published: April 2, 2015
Mary of Long Beach, IN
Source: consumeraffairs.com

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of
Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.
Published: March 2, 2014
Brenda of Alton, IL
Source: consumeraffairs.com

It took several delivery attempts to get a refrigerator without cosmetic fl
It took several delivery attempts to get a refrigerator without cosmetic flaw and it only lasted four years before Freon leak in evaporative system occurred. It would have cost more to repair than replace. Needless to say, I replaced it with another brand.
Published: June 22, 2021
Melody of Rochester, NY
Source: consumeraffairs.com

It is a good refrigerator for the price, but it is not big enough for our f
It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.
Published: September 5, 2019
Bernice of Akron, PA
Source: consumeraffairs.com

We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago
We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago. It is still running, BUT all of the drawers have broken at least once and the door shelves no longer work. The replacement cost for each item is ridiculous especially considering how flimsy the items are. We decided to look at Whirlpool Refrigerators since the one we have is still running. They have changed absolutely nothing in the drawer or door design. It is all still very flimsy especially compared to the competition. I would strongly advise anyone looking for a fridge to look elsewhere, since, obviously, the quality of the interior is not a priority at Whirlpool. Avoid Whirlpool Refrigerators. The drawers and drawer shelves will ALL break since they have put no effort into fixing obvious defects.
Published: January 4, 2017
K of Seattle, WA
Source: consumeraffairs.com

This microwave has crack everywhere and its barely 3 months old. When I wan
This microwave has crack everywhere and its barely 3 months old. When I want to use it, it makes this weird noise and then it stops. I have not talked to Whirlpool yet, but Ill see what theyll say. My recommendation right now for all those individuals trying to purchase a microwave, dont even look at Whirlpool brand, they just ***.
Published: February 5, 2012
Fabian of Tucson, AZ
Source: consumeraffairs.com

We bought a new oven/range in April 2019. December 7th 2019 it stopped work
We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!
Published: December 18, 2019
Megan of Clearfield, UT
Source: consumeraffairs.com

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and
We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.
Published: September 15, 2016
Joanne of Anaheim, CA
Source: consumeraffairs.com

We purchased a Cabrio top loading washer (WTW6400SW2) and a Cabrio dryer (W
We purchased a Cabrio top loading washer (WTW6400SW2) and a Cabrio dryer (WGD6200SW1) in 2007. From day one the washer has tied clothes in knots, never cleaned the clothes properly, and sputters the detergent and bleach unevenly. The fabric softener dispenser clogs up too, rendering it useless. The knotting of the clothes leaves them so tightly wrinkled they come out of the dryer very wrinkled. The water level, determined by the washers self-sensor that weighs each load, does not fully submerge the clothes. The manual says this is normal operation for this model and that it will not affect the cleaning process. Wrong. The small agitator is insufficient to clean the clothes but does a wonderful job of twisting them in long, tight knots. I want to kick myself every time I walk past the washer for paying so much money for such a poorly designed washer. I was very sick when they were first delivered and wasnt able to do much laundry. By the time I was well enough to do more with it, I noticed the clothes werent getting clean and were actually being damaged by the washers process thanks to uneven detergent distribution/spotting from the clothes sitting above the water level, and being poorly agitated and rinsed. Before I knew it, my warranty had expired. It was a very hectic year. Ive been very sick. We purchased it from Lowe’s. I had their techs out a time or two to check it in the beginning, but they always smoothed it over with some waffy, generic explanation. Eventually, I was past my 30-day trial period. I was on my own with Whirlpool, whod refer me to the manual and make me feel like I just had to get used to the new technology of the self-sensoring washer. Ive read that Whirlpool is aware of this issue and doing nothing. Ive read other complaints that describe the same problems I have and its obvious this is a design flaw. I appreciate these posts because I least I dont feel like Im insane anymore. No, just horribly ripped off by Whirlpool.
Published: February 9, 2012
Kim of N. Richland Hills, TX
Source: consumeraffairs.com

I grew up with Whirlpool appliance and thought they were top of the line. I
I grew up with Whirlpool appliance and thought they were top of the line. I have the washer and dryer and both are horrible. No matter what settings my clothes are on and no matter how little I place to be washed the clothes still arent getting clean. Way too little water in the tub. All my get so twisted. Anything with strings and stripes are ruined. I have never been so disappoint in a product. I never knew Whirlpool was such poor quality. Never again, so disappointed!!
Published: April 20, 2015
Tamra of Sugar Land, TX
Source: consumeraffairs.com

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’
I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!
Published: June 21, 2012
Jodi of Rippey, IA
Source: consumeraffairs.com

I purchased a home from Pulte and closed in June of 2020 and had no choice
I purchased a home from Pulte and closed in June of 2020 and had no choice but to take Whirlpool appliances. Pulte does not offer high end appliances in order to maximize their profit. The first thing that failed after only 3 months was the Microwave and because we didnt want to get the same cheap microwave we upgraded and paid 400 for a Kitchen Aid, same size but never received the trim kit that matches the oven that came in sometime in October 2020. It is now January 2022 and we are still waiting for the trim kit. Every time we call to find out we spend hours on the phone.The refrigerator is a cheap version of the worst refrigerator made in China, the ice maker works ok but ice gets stuck in the chute and when it doesnt get stuck half goes to the glass and the other half to the floor. Poor design and we are stuck with it. Tried to buy an LG from Costco but it wont go through the door so again we are stuck with this small refrigerator with no room for groceries for two people. Stovetop is also cheap, only looks good the day we got the house, one of the burners would go off when turned to low with gas still flowing. Grates look 10 years old but must admit we cook every day. Oven will not calibrate and it is not accurate so we have learned to set everything 10 degrees higher to make up for the variance. Dishwasher had issues as well, unless you run it for 3 hours the shorter settings always have dishes or utensils still soiled. Warranties have expired after one year so it is now time to replace almost everything if we want decent appliances. Very disappointed but I blame Pulte for buying cheap.
Published: January 19, 2022
Victor of Summerville, SC
Source: consumeraffairs.com

Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May be
Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.
Published: June 16, 2017
Anthony of Sylvania, AL
Source: consumeraffairs.com

I purchased a Whirlpool Flame Lock gas water heater with a 12 year warranty
I purchased a Whirlpool Flame Lock gas water heater with a 12 year warranty from Lowes in November 2011. It lasted almost 6 years. Called Whirlpool Support and no one in my area is a certified repair facility. Closest one is 45 miles away, and he wont drive up to check out my water heater because Im too far away. Called someone in town. He came out, looked at it for 2 minutes, and said he never saw a water heater like this, but Sears may carry parts. Charged me $50 for service call. Sears couldnt find the model number in their parts catalogs. I dont have a manometer (What is it?) so I cant do diagnostic tests on it myself. Cant find out anything about them online except complaints from other steamed customers about this crappy product. Whirlpool Support wouldnt do anything else for me except say they were sorry I got stuck with a bad product of theirs. It was made for Whirlpool by US Craftmaster Water Heaters Co.
Published: November 10, 2016
Hal of Alto, MI
Source: consumeraffairs.com

We bought all whirlpool appliances at our new home 4 months back. Our refri
We bought all whirlpool appliances at our new home 4 months back. Our refrigerator has stopped working from the last month. We had 7 different service team people come in to check and they temporary resolve the issue (taking out a plastic piece from the top of the refrigerator, just re fixing the ice machine, or just walking out of our home doing nothing).Friday someone came and tried fixing it and took about 3 hours. The fridge completely Broke down after that in about 6 hours. Whirlpool customer care wants to send another technician in and want them to have them talk to their technician and maybe after that they can do something. This is the 8th time some technician will be coming home. And clearing these technicians curse whirlpool and dont call them. The customer team at whirlpool suck, there is no damn replacement or repair policy. All scheduling is after a week and whirlpool does not give a **. I really hope this company is sued for the emotional and mental stress and the harassment they cause to their customers. Very frustrated. Have no idea what to do.
Published: July 18, 2016
Sanjona of Gaithersburg, MD
Source: consumeraffairs.com

We purchased it from Best Buy. It was a good thing we got the extended warr
We purchased it from Best Buy. It was a good thing we got the extended warranty. They completely rebuilt it two times. In the 6 years we have had the washer. The motherboard went out. The bearings went out. The only thing nice I can say is that it’s a top loader and doesn’t get smelly like the front loaders do.
Published: May 15, 2020
Kathie of Conroe, Texas
Source: consumeraffairs.com

The stove started having problems about 5 months after I bought it new, it
The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.
Published: April 1, 2017
Nouhan of Spring Valley, CA
Source: consumeraffairs.com

I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In Se
I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In September 2011, the noise level had become intolerable. I called a local service company. They advised me that the main bearing was bad. It would cost more to repair than what it was worth. I contacted Whirlpool. They could not do anything unless the machine was inspected by one of their authorized service companies, which they scheduled. Two weeks later, A&E Factory Service arrived and confirmed that the bearing is bad and the cost to repair will be $1,542.06. Whirlpool customer service transferred me all over the country to tell me that the machine was out of warranty and there was nothing they could do.
Published: October 23, 2011
Steve of Springfield, PA
Source: consumeraffairs.com

In August 2012 I purchased a side-by-side fridge with indoor water/ice disp
In August 2012 I purchased a side-by-side fridge with indoor water/ice dispenser. The appliance was purchased from Sears and delivered and installed by their employees or contractors. In November 2014 the refrigerator abruptly stopped making ice and began continuously cycling through the ice making process without creating ice cubes. Repairman told me the ice maker needs to be replaced for $300. He stated the control board went bad and the only recourse is an out of pocket replacement of the entire ice maker. A two year old fridge. The fridge has never been moved, abused, misused or dirty. It has only been used in a two adult home under normal household conditions. I would have thought an item that cost $1000 would last longer than two years!
Published: November 13, 2014
Susan of Granger, IA
Source: consumeraffairs.com

WRF989SDAF 29 Cu. Ft.. Weve had nothing but problems from this refrigerator
WRF989SDAF 29 Cu. Ft.. Weve had nothing but problems from this refrigerator. Water filter stopped working after 3 months. At one year, the left corner froze over and created a big bulge and repairman said it was a recall for a part and he had to completely dismantle the left side of the refrigerator. At one year 3 months, the ice maker started leaking water and all the ice melted and ruined our hardwood floors while we were on vacation. At one year 6 months, the freezer stopped working and we had to throw out hundreds of dollars in food. Along with the freezer stopping, the ice maker stopped as well and the water dispenser starting leaking again. What a nightmare this refrigerator has been!
Published: July 12, 2015
Li of Forest Hills, NY
Source: consumeraffairs.com

I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to
I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to replace the compressor. Whirlpool has been kind enough to cover parts and labor, but it has been 24 days and no service call yet. After multiple calls to their service department, who keep telling me there is not another dealer in my area, I am forced to wait. Living out of coolers for the past 21 days is very frustrating. I wanted to rent a fridge and send them the bill, but they would not cover that. I will never purchase another Whirlpool product in my life and will advise family and friends on the reliability and service I have received.
Published: September 22, 2014
Denise of New Cumberland, WV
Source: consumeraffairs.com

Reading the reviews on this I figured I would chime in. Same problem with t
Reading the reviews on this I figured I would chime in. Same problem with the top rack, its unfathomable how cheap this was constructed, since I have had old school dishwashers 15 years old without even close to a similar problem. Bought in 2012/2013 and have had this problem on and off the entire time. Looking at a new one definitely not a Whirlpool!
Published: July 2, 2016
BD of Asheville, NC
Source: consumeraffairs.com

I have always used Whirlpool washers and dryers. There are many models to c
I have always used Whirlpool washers and dryers. There are many models to choose from to meet a families needs. I can only remember one time when I had to replace an operating part to improve performance.
Published: May 21, 2020
Cheryl of Phoenix, AZ
Source: consumeraffairs.com

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 f
I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.
Published: July 5, 2019
S. of Najfgarh, Other
Source: consumeraffairs.com

Bought Model# wtw4800xq4 washer @ Lowes 9/01/13. Started having problems wi
Bought Model# wtw4800xq4 washer @ Lowes 9/01/13. Started having problems within months at our beach cottage unrented, our use only, no more than 4 small loads a month. Replaced circuit board, still same problem - stuck in rinse, never drains, wont spin. Another company came out, replaced solenoid. Thank God we bought year extended warranty. Quit again. Have to wring out clothes by hand, rinse out soap in sink. Another company comes, replaces shifter, breaks again. I go to Lowes, demand new unit. They send another company out, broke next day 1 load later. Got new washer from them same model. Within months problems start again. Now broken again. After new shifter 3 months ago, songs like rocks in coffee can. PIECE OF JUNK. CALLING again for service after Christmas. Absolutely disgusted with Whirlpool and the whole lack of admission of design flaws. NEVER WHIRLPOOL, new mantra here.
Published: December 13, 2015
Stephen of Oak Island, NC
Source: consumeraffairs.com

I would say that the Whirlpool refrigerator is overall satisfactory and a g
I would say that the Whirlpool refrigerator is overall satisfactory and a good product. The size accommodates our refrigerator needs. Would recommend product to my friends and family.
Published: May 6, 2018
Cynthia of Kingsland, Texas
Source: consumeraffairs.com

We just recently remodelled our kitchen and decided to buy a Whirlpool Rang
We just recently remodelled our kitchen and decided to buy a Whirlpool Range. Big mistake. First off, the range was advertised as a built in but it ended up looking like a slide in. We were disappointed but decided it was ok as long as the range performed fine. However, within 6 months of buying it, the oven fan broke and the oven became unusable. I used it only 2 - 3 times before it gave up. Extremely disappointed. Our old oven was sturdier and lasted many years and was in a very good condition when we gave it away. Extremely disappointed since we paid a lot for it.
Published: May 31, 2015
Gayathri of Tucson, AZ
Source: consumeraffairs.com

The ice builds up over two week periods and begins to leak onto the floor,
The ice builds up over two week periods and begins to leak onto the floor, requiring me to empty the freezer, chop out the ice and put everything back. The repair job is in the vicinity of $100. Check the net. This problem is endemic. Since this is a problem created during the manufacturing process, Whirlpool should be fixing this problem free of charge. I will never purchase another Whirlpool product.
Published: July 10, 2014
Harry of Dorchester, MA
Source: consumeraffairs.com

I have had my Whirlpool gold series dishwasher for approximately 10 years a
I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.
Published: January 8, 2016
Savannah of Southfield, MI
Source: consumeraffairs.com

We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles
We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!
Published: March 7, 2016
Donna of Amarillo, TX
Source: consumeraffairs.com

I would like to know if anyone else is having trouble with the broiler unit
I would like to know if anyone else is having trouble with the broiler unit. The unit quit working. Thankfully I had purchased the extended warranty. The guy came out, cleaned the orifice and called it good. The next day I went to use it, and guess what, it did not work!! So we thought maybe we needed to leave the oven door cracked open a bit... Well, guess what... It melted two of my knobs!! We called, got another guy out here. He checked everything. Even pulled the stove out to check out connections. Then he informs us that you can set the broiler to whatever temp you want. Thats new. So again, we try the broiler.... Guess what... It got to the temp and clicked off. Now I ask, how does one broil a steak if it does that? I did call Whirlpool directly and got nothing. Our model is WFG361LVQ2. So please, if anyone out there knows that this is how it is supposed to be... please let me know.
Published: March 13, 2014
Linda of Shasta, CA
Source: consumeraffairs.com

I bought at Lowes. The first one was sent back (doors stuck, suction cracke
I bought at Lowes. The first one was sent back (doors stuck, suction cracked lining). Now the temps are not working in the fridge or freezer. All the food got dumped. Its sad. My old one lasted closer to 25 yrs. (and may I add up to ten children). This one has only been used by adults. I thought I could trust Whirlpool?! I sent info to local Lowes. We will see if theres any help.
Published: May 6, 2013
Mrs Mary of Granville, PA
Source: consumeraffairs.com

I purchased the unit in May 2012. Right out of the box on the first day, th
I purchased the unit in May 2012. Right out of the box on the first day, the tank was leaking water from where pressure relief valve screws into the tank. Whirlpool replaced the part from my local Lowe’s store which I had to go get on my dime and install myself to solve the problem. Its now the 2nd week of January and the water heater is dead. I didnt even get 8 months out of this water heater that has a 12 year warranty. The electronic thermostat died, and I will be going 3 to 4 days without hot water until Whirlpool can ship me another thermostat. Nothing like taking an ice cold shower in the middle of winter. Like I said, buyers beware!
Published: January 13, 2013
Thomas of Middletown, OH
Source: consumeraffairs.com

The inside glass of the oven door shattered. I have not used the oven for m
The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.
Published: June 11, 2017
Joy of San Jose, CA
Source: consumeraffairs.com

I had the junky gas water heater for two years and cant keep the thing lit.
I had the junky gas water heater for two years and cant keep the thing lit. Calling Whirlpool does no good. They give you the runaround; the store cant do anything. They know they have a faulty product and keep selling it. Some companies are only out for the money. If that wasnt the case, they would discontinue the junk. They will send you replacement parts but if you know nothing about them, you have to put out more money for someone to come and fix it. I would love to send them the bill! I would not recommend this brand of anything to anyone.
Published: June 30, 2012
Noneya of 1234, IN
Source: consumeraffairs.com

I purchased a Whirlpool duet set on sale at Lowes about two years ago. The
I purchased a Whirlpool duet set on sale at Lowes about two years ago. The front loading washer has been leaking when I put in a full load of clothes. It usually floods the floor when it leaks. I am upset and very angry because this leak has ruined the doors to my washer doors. Apparently, the defects with this machine was known by Lowes and the Whirlpool company at the time that I purchased it (thus the sale price). This was not forementioned at the time of purchase. What a lousy way to do business. Whirlpool screwed me. Shame on me. Never again.
Published: June 22, 2012
Clannie of Fredericksburg, VA
Source: consumeraffairs.com

I purchased a Cabrio Top Load Washer and Front Load Dryer four and a 1/2 ye
I purchased a Cabrio Top Load Washer and Front Load Dryer four and a 1/2 years ago and have had nothing but trouble with them! The dryer needs to be run 2 cycles to get the clothes dry. In that time I have had a repairman come to the house 3 different times to look at the dryer, which cost me over $200. They have had to replace the belt and inner pulley and then the sensor harness. Recently when they came they tried replacing the coils. It continues to give me trouble drying the clothes and I am very dissatisfied with it. A few weeks ago the washer broke. I have had repairmen come to the house 4 different times. Multiple times there has been a problem with the spin and drain cycle. All of the water would not empty out. I would have to run the cycle again. They eventually replaced the actuator. I continued to have difficulties with the washer.Then the machine got very loud when it would spin out sounding like a rocket was going to take off! The repairman came once again said it was the motor. When they returned with the parts and took the machine apart, the parts inside the machine had all corroded! The water had been leaking inside the machine, destroying it, and a black sticky buildup had formed! The machine was deemed unrepairable! I paid over $700 for each machine and am very upset about this. When I spoke to customer service they would not stand by their product because I didnt have the warranty anymore. After numerous phone calls I filed a complaint and gave a bad review of the support service and product that I received.Weeks later they called me and offered to have me purchase another machine at half price! I had already bought another brand washing machine and I asked them to apply the amount toward what I had spent on the new one. They would not and insisted the only thing they could do would be to have me buy their washer at half price. I told them I lost faith in their product and didnt want another one. So, I would not recommend the Whirlpool Cabrio washer and dryer, or Whirlpool products since they will not stand by them! I have pictures to prove what happened to the washer!
Published: February 10, 2017
Judy of Emerson, NJ
Source: consumeraffairs.com

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is
I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?
Published: December 31, 2015
Rita of Plymouth, MA
Source: consumeraffairs.com

Whirlpool Du1100xtpb3 dishwasher: The spring on the latch keeps coming off
Whirlpool Du1100xtpb3 dishwasher: The spring on the latch keeps coming off (3 times in two months). The service repair man charged me for replacing the latch when all that was wrong with it was the spring. That being said, now we are fixing it ourselves. For your information, there is a paper in the bottom of the dishwasher that tells you what is wrong by how the lights are flashing. So each time we replace the spring, we have to reprogram it by pushing a sequence of buttons. Still, I cant figure why the spring wont stay on. Help me if you can.
Published: March 21, 2012
Lisa of Bass Drive, WI
Source: consumeraffairs.com

I purchased refrigerator in 2010 through Sears. The freezer door began coll
I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.
Published: June 5, 2013
Sandi of Hessel, MI
Source: consumeraffairs.com

I do not use my oven much, mostly to heat up something. I noticed all of su
I do not use my oven much, mostly to heat up something. I noticed all of sudden I couldnt get the microwave to work at the same time as the oven. Then the controls stopped beeping. Then I went to heat up the oven and it started smoking and had a terrible smell. I am two weeks out and still no microwave or oven. The repairman was very nice. Came out and ordered parts. I wanted a new oven and I was told no. Parts came in. Repairman came out and nothing worked. Waiting, waiting and waiting. I will never ever purchase a Whirlpool appliance again. This is not my first bad experience with them. I thought maybe they got better but that did not happen.
Published: March 22, 2019
Karen of Morrisville, PA
Source: consumeraffairs.com

Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole n
Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.
Published: June 19, 2014
Pete of Dubuque, IA
Source: consumeraffairs.com

Very durable. Not pretty but will last a long time. The dishwasher will run
Very durable. Not pretty but will last a long time. The dishwasher will run forever. The appearance is bland so the product is nothing fancy. It gets the job done. The machine is very quiet. I think this feature is the best one.
Published: March 12, 2020
Tryphenna of Stonecrest, Georgia
Source: consumeraffairs.com

My Whirlpool dishwasher is only 2.5 years old. The first 1.5 years we were
My Whirlpool dishwasher is only 2.5 years old. The first 1.5 years we were not full time in the house, so the dishwasher has not been used much. The touch pad went bad already and it was $450 to fix. Whirlpool sent me an email after I vented and it was a cookie cutter reply. They dont care that the appliance was manufactured with a faulty pad. We never buy service agreements because we feel an expensive item like this should last the term of service agreement if made correctly. No more Whirlpool purchases for us!
Published: December 22, 2020
Claire of Cape Coral, FL
Source: consumeraffairs.com

I bought a Whirlpool washer and dryer a little over a year now and the wash
I bought a Whirlpool washer and dryer a little over a year now and the washer is not filling enough water for the cycle to wash properly. I have to fill the washer myself and this only started a couple of months ago. This happens even when I have a heavy supply of water.
Published: August 31, 2011
Jessica of Arima, OTHER
Source: consumeraffairs.com

We purchased a Whirlpool Cabrio washer & dryer in 2005. After CONTINUED
We purchased a Whirlpool Cabrio washer & dryer in 2005. After CONTINUED issues with the washer during & after extended warranty, we decided to replace it in 2011. Im not a fan of mismatched sets, so we also replaced the the dryer. After researching the WP Cabrio, we assumed that model was a fluke and reluctantly replaced with the Whirlpool Duet Set. Nearing our warranty expiration, our new washer has stalled for the 3rd time. Sears customer service has been absolutely dreadful since day 1. Original delivery was scheduled incorrectly, so we ended up picking it up. We then spent the next 3 months trying to get our military discount credited back. They promised at time of purchase it would be credited automatically. After 2 hours wasted on the phone today, we are still without a working washer.. or even a date as to when it will be repaired. I was appalled at the condescending phone conversation I had with Sears rep. When service showed up last week, he knew immediately that 1 part was missing. He replaced the other 2 parts, and assured me hed rush the 3rd part and come back out today. Had I not called, we would be receiving a phone call on Friday to say our part was backordered and not available until June. After a long and frustrating conversation, I was told we could have a courtesy $25 max a week for laundry, with a max of $100 per year. I was also told that it wasnt Sears fault the part wasnt ordered when I called the 1st time, and so the 21 day wait period didnt start until the service man caught the mistake. If we hit 21 days from that date, they supposedly will do some sort of swap. I have confirmed with WP that the part is on back order, and frankly they didnt do anything either.. but the rep was much more apologetic. They couldnt do much because our warranty is through Sears and not them directly. My great niece is coming in 2 weeks for the 1st time since she was put on hospice, and I will be without a washer to clean her cloth diapers. She is on a very specific diet and has a feeding tube, so I will have to waste time hand washing clothes instead of savoring her visit. I will never shop at SEARS again. They have continued to go downhill with all the corporate changes. I left the corporate world a couple of years ago, and I can tell you that Sears doesnt take no or sorry from their vendors. Im very upset and intend to take this to another level, which I rarely do.
Published: May 13, 2014
Misty of Fort Worth, TX
Source: consumeraffairs.com

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the
I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.
Published: July 25, 2014
Eloise of Providence, RI
Source: consumeraffairs.com

Always buy an extended warranty if you are going to buy a washing machine.
Always buy an extended warranty if you are going to buy a washing machine. Mine cost $129.00 extra and it is not through Whirlpool. Three control panels and two tub bearings later, the extended warranty insurance carrier gave us our money back to buy another machine. My wife loves the operation of the Cabrio, so we bought a WTW8200YW today, in the false hope that it will work much better. We have an extra washing machine in the garage for the three week period before repairs. The serviceman has to come look to verify the problem, then come back when the part arrives.
Published: February 12, 2013
Bill of Broken Arrow, OK
Source: consumeraffairs.com

I thought this was a nice high end washer and dryer set but it does not cle
I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.
Published: April 18, 2019
R of Gheens, LA
Source: consumeraffairs.com

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed
I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.
Published: September 6, 2011
Floyd of Bakersfield, CA
Source: consumeraffairs.com

Front-loading does not do good job of rinsing. The Whirlpool Duet will not
Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.
Published: March 25, 2016
Ann of Miami, FL
Source: consumeraffairs.com

This is the second time since I have had the fridge in September 2011. I h
This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.
Published: March 4, 2012
Mike of Palm Springs, CA
Source: consumeraffairs.com

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this wash
Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980s built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.
Published: May 26, 2013
Alfred of San Antonio, TX
Source: consumeraffairs.com

Ice maker will freeze up every couple of week. I cleaned it all out last Sa
Ice maker will freeze up every couple of week. I cleaned it all out last Saturday and today, Friday, it was frozen up again.
Published: May 18, 2012
John of Fort Worth, TX
Source: consumeraffairs.com

We purchased this refrigerator towards the end of 2008. The entire interior
We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!
Published: January 8, 2014
Rita of Pittsburgh, PA
Source: consumeraffairs.com

Pilot light will not lit. I called Whirlpool. They said they could ship me
Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.
Published: December 7, 2011
Bill of Pittsburgh, PA
Source: consumeraffairs.com

Two years ago, I bought two Whirlpool Water Heaters. Like the others who ha
Two years ago, I bought two Whirlpool Water Heaters. Like the others who have posted, after one year the first one went out. Last night the second one went out. I just wish that I had read the prior reviews before I bought these replacement water heaters. I also had to navigate a very unfriendly customer experience, first with Whirlpool and then the manufacturer. After that I had to wait a week to get a repair person out only to have to order the part and then be asked to pay for it and the express shipping. Totally amazing! I have decided to buy new water heaters next quarter because I just cannot put up with either the aggravation or the expense of constant repairs. I will returning these two water heaters to Lowes, where they were purchased. Perhaps if enough of us return them, Lowes will decide its not worth damaging their brand to sell a known inferior product. When this many people complain about a product and they all have the same experience its a lack of quality, plain and simple. And I would think that Lowes would not want to go on supporting a known inferior product when even Whirlpool is lukewarm in their response to our complaints.
Published: April 17, 2014
patricia of Spring, TX
Source: consumeraffairs.com

I bought a Whirlpool refrigerator from Home Depot. It didn work. I had to w
I bought a Whirlpool refrigerator from Home Depot. It didn work. I had to wait for a week to get a new fridge.. I also bought the 5 year warranty -- its not worth the ink its written with. MAYTAG DOES NOT ANY CUSTOMER SERVICE. THEY DONT KNOW A THING ABOUT CUSTOMER SERVICE.
Published: December 8, 2015
Linda of Springfield, SC
Source: consumeraffairs.com

My wife and I bought my mom a Whirlpool Cabrio. It worked fine but after a
My wife and I bought my mom a Whirlpool Cabrio. It worked fine but after a while it stopped working properly. It would take forever to start washing. We called Lowes and they said it was fine. Second time they came out, they replaced a part that was the problem. Again it didnt work. Would start to wash two to three hours after you hit start. My mom had nothing but problems with it. My wife and I had a Samsung washer and dryer which worked excellent. We sold them when we moved and our apartment had no washer/dryer connection. I should have given them to my mom. So she was tired of her washer and we set out to buy a new one.So since I had a Samsung, I convinced to get one also. We went to the Sears outlet and found a really nice Samsung washer for around $500. So far, the machine has worked well. No complaints and gets the clothes clean. So for anyone that has had problems buying appliances and is looking for a new one, well, Samsung is doing a great job so far.
Published: October 4, 2013
Kinsino of Santa Ana, CA
Source: consumeraffairs.com

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back ont
I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.
Published: January 13, 2014
Ben of Thornton, CO
Source: consumeraffairs.com

We purchased this one (Wall Mount Model # WMH76719CS) on July 30, 2015. Abo
We purchased this one (Wall Mount Model # WMH76719CS) on July 30, 2015. About one month ago I started noticing that a simple large cup of water to make tea or instant coffee takes more than 2 minutes on power 10 to heat up enough. It used to take about 1 1/2 minutes. Now, Im no mathematician, but I believe thats about 25% power loss in 6 months. The same applied to any convection dinner Ive tried to cook lately. Im going to say that Im dissatisfied with the convection feature and would rather just bake the silly food in the regular oven as usual. Any planned-overs trying to re-heat is taking much longer as well as melting butter. I do not have much confidence in Whirlpool microwaves right now, and may never again.
Published: January 7, 2016
Cheryl of Strasburg, CO
Source: consumeraffairs.com

It looks like I have the exact same problem as everyone else. Purchased an
It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.
Published: November 29, 2011
Curt of Upper Arlington, OH
Source: consumeraffairs.com

I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half
I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half years ago and today when I tried to bake a cake, the oven overheated (as if I had put it on broil) and although the display box showed that it had turned itself off, the oven kept heating and getting hotter and hotter, I had to unplug it. I feel like I have bought disposable appliances! How could I have such serious problems after only 2 years? To top it all off, this past week my fridge (also a whirlpool, model WRT779RFYM10) also started acting up. Water is leaking all over inside the fridge and the freezer. I have to clean it up everyday.
Published: June 22, 2014
Melanie of Carleton Place, ON
Source: consumeraffairs.com

This thing will not bake correctly, leaves pie bottoms raw, yes we use conv
This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.
Published: February 20, 2016
Dwight of Pinehurst, ID
Source: consumeraffairs.com

This morning another chunk of our Whirlpool Microwave handle fell off while
This morning another chunk of our Whirlpool Microwave handle fell off while I was cooking breakfast. I got on the internet after breakfast and typed in whirlpool microwaves to see if anyone else had experienced problems with their microwave handles and found this site. We purchased a Whirlpool Microwave oven from Lowes in 2011 (over the range model). About two weeks after it was installed, I noticed a crack in the handle. Then a few days after that, a small chunk of glass/plastic fell off of the handle when I shut the microwave door. Since that time, the door handle has been steadily disintegrating. Sometimes chunks of plastic fall off when one shuts the door, even if you are very gentle. Chunks of plastic fall off nearly every time I clean the microwave door, even if I dont touch the handle. Sometimes chunks fall off randomly when Im not even using the microwave. Pieces of plastic have fallen into my cooking pots a few times. Perhaps the steam from the cooking food loosens the cheap glue holding the handle on? What an inferior product! I am very dissatisfied with Whirlpool and will not recommend their products to anyone.
Published: June 15, 2014
donna of Jacksonville, AR
Source: consumeraffairs.com

The washer is a lower priced but basic machine with few bells and whistles.
The washer is a lower priced but basic machine with few bells and whistles. However this is what we wanted. Less tech with less problems so for us it works. Does the job it is required to do. Cycles do take much longer than our old machine did. Probably due to water conservation.
Published: May 15, 2020
Paul of Williston Park, NY
Source: consumeraffairs.com

I bought my microwave on Dec. 8, 2010 and paid to have it installed. On Jun
I bought my microwave on Dec. 8, 2010 and paid to have it installed. On June 29, 2011, the microwave quit heating anything up so I called Whirlpool. They sent a technician out and he repaired the magnetron. The tech said it was defective. I accepted that but then on Nov. 8, 2011, the microwave quit again, same problem. I called Whirlpool and told them I thought it was a lemon and wanted it replaced but they refused and said that they paid to have it fixed. They came out and fixed it. Same problem, the magnetron. Well, here we are another six months later, it has quit again. I have been on the phone with Whirlpool. I spoke to a lady named Barbara and she said even though its out of warranty, they would be willing to pay for the parts, not the labor. Of course, labor is more than the parts. So, I asked her whats going to happen another six months from here on. When it goes out again, she said that that was it. They werent paying for any more parts. I asked her for her supervisors number. She advised me to write a letter and someone would call me. Well, a lady named Donna did call and she told me the same thing. They would pay for parts but not labor and the offer was only good for 30 days. Also, I have the tech talk to their techs but she didnt have the number and maybe they could find the problem. Well, the problem is its defective. Thats all there is to it. We could fix it over and over again but its going to keep burning out. I told Donna surely I cant be the only one complaining about this microwave and her response was theres no recall on it. Something needs to happen. This cant be right. We spent hard-earned money on this product and shouldnt have such a problem every six months.
Published: August 17, 2012
Lynn of Acwoarth, GA
Source: consumeraffairs.com

I am not pleased with my self-cleaning oven. I dont even use my oven that o
I am not pleased with my self-cleaning oven. I dont even use my oven that often and I cannot get off even the simplest of stains on the sides, top, and bottom. I have tried to clean the oven three times and the stains from pie drippings are still not coming clean. It should not be this hard to clean an oven because my last oven was so much better and it was not Aqualift. The top of the oven is also very hard to keep the burners clean and looking like new. I am very disappointed in this oven and believe that this is false advertisement to the consumers. I pride myself in keeping my kitchen looking clean but this just is not working for me!
Published: November 30, 2015
Judy of Algonac, MI
Source: consumeraffairs.com

We purchased our Cabrio washer and dryer in 2012. In 2014 we had to replace
We purchased our Cabrio washer and dryer in 2012. In 2014 we had to replace the rollers in the dryer. Since then it makes a loud clunking sound and it has to go through at least 2 or 3 dry cycles to dry the clothes, sometimes more. The washer lid lock doesnt work very well anymore. Sometimes it wont lock so I cant get the clothes washed. It takes forever to get it to work. Ill never buy Whirlpool again.
Published: October 4, 2018
Doris of Orting, WA
Source: consumeraffairs.com

We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The com
We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The compressor broke in less than three months of regular use. I called Whirlpool who sent A&E to check it out. The technician didnt even file a report and lied to me about what was wrong with the fridge. They sent a different company to come look at it and they confirmed that the compressor is broken. I called Whirlpool customer service and was told that the warranty only covers repairs not replacement even though I paid over $1,000 for a defective product. The excuse: Its a man-made product so we cant guarantee it! So what used to be a 3-5 year warranty not too long ago is now what? A one-year warranty is virtually useless. I can see a future not too far off where there is no warranty at all. Where is the protection for the buyer? If I wanted to purchase a second-hand fridge, I would have. I will never buy Whirlpool again.
Published: September 20, 2012
Kristen of East Greenbush, NY
Source: consumeraffairs.com

I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy exten
I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy extended warranty. After all, it was suppose to be new, should outlive us. It wont drain, my husband took the top off to see if he could fix it since I was told by Sears that no repair person is available in our area. I am only 10 Km from Saint John N.B. He found he couldnt take the front or back off, its all one piece, he is 84 years old. Under the top, it shows different colored screws, which tells us it was a used one or had been re-conditioned. I am very disappointed in Sears, have been a customer for many years. Everything in my house is Kenmore except for the dishwasher, only because they had no Kenmore. I might add that it wasnt used much. Its just two elderly people and only used when we have company. I cant afford another one. I bought this one from 1,000.00 I won on Lotto Max. I am so upset about this. Appliances should last longer. My Kenmores have.
Published: May 18, 2017
A Lorraine of Rothesay, NB
Source: consumeraffairs.com

Five years ago, I decided to splurge on a really nice (expensive) over-the-
Five years ago, I decided to splurge on a really nice (expensive) over-the-range microwave during a complete kitchen remodel and had the Whirlpool Gold Velos Microwave GH7208XRS installed, thinking Whirlpool would be a reliable brand to replace our 18+ year-old (still working) Kenmore countertop model that we had used previously. About 4 months ago, after a couple of mysterious cases of the control panel going haywire (turning on by itself in a different modes), it started pouring smoke out the top and service was called and the magnetron and inverter were replaced to the tune of $482.Fine, things happen. Yesterday, while opening the door, the handle snapped off and (upon closer inspection) I noticed cracks around all sides of the door frame - see photos. After reading about similar complaints about Whirlpool microwaves on this forum, I really feel that this is a defect in materials and should be recalled or at least addressed by the company if they want to maintain their reputation. Right now, I am waiting on their authorized repair service to see what my recourse will be.
Published: February 19, 2013
Cheryl of Louisville, KY
Source: consumeraffairs.com

Washer Whirlpool Cabrio - Needless to say now, spin rinse not working, dark
Washer Whirlpool Cabrio - Needless to say now, spin rinse not working, dark spots in clothes, sound like a jet leaving the room and earthquake at maximum potential when working, all previous reviews more than summarize my problem with the washer. How can we do to take a class action against Whirlpool for the defective Cabrio wash and dryer they are selling. If anybody knows, please guide me the right way to start it.
Published: July 5, 2017
Liliana of McAllen, TX
Source: consumeraffairs.com

My 2010 Whirlpool refrigerator stopped working, due to a compressor issue.
My 2010 Whirlpool refrigerator stopped working, due to a compressor issue. I need to purchase a new device ASAP.
Published: February 3, 2012
Michael of Lake Worth, FL
Source: consumeraffairs.com

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had t
I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.
Published: May 4, 2018
Floyd of Pittsburg, KS
Source: consumeraffairs.com

After having our refrigerator for a few months we noticed rust on every sta
After having our refrigerator for a few months we noticed rust on every stainless steel panel on the front of the unit (6). After customer service sent a technician to look at the unit nothing more was done. I was just told to try and scrub the rust off.
Published: October 18, 2018
Stacy of Spring Grove, PA
Source: consumeraffairs.com

I recently renovated my kitchen and was so excited to have a new range. Lov
I recently renovated my kitchen and was so excited to have a new range. Loved the looks of this one so I bought it. I’ve had it a little over a year now, and am so disappointed. The “stainless” trim around the knob area is peeling and the AquaLift self-clean DOES NOT WORK! After the AquaLift cycle, there was a watery mess in the bottom of the oven which was difficult to clean up. It would have been better if I had cleaned it the conventional way. I’m not sure what to do at this point. The area where the trim peeled off looks awful and is very noticeable. Take my advice and do not buy!
Published: November 8, 2018
Lynn of Palm Harbor, FL
Source: consumeraffairs.com

The door handle is cracking on my Whirlpool microwave. This is a poor expe
The door handle is cracking on my Whirlpool microwave. This is a poor experience with Sears. My original door was smoked up from a kitchen fire. I replaced the door and handle in June. My boyfriend does all the cooking, so I did not notice the handle until November. It is cracking on the side. We contacted Sears, and they said it was past the warranty. This problem is due to a defective product. I have seen several similar complaints online.
Published: November 17, 2011
Pamla of Gulf Breeze, FL
Source: consumeraffairs.com

Ive replaced my ceramic stove top twice. First time it was my fault, I drop
Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!
Published: March 15, 2014
Vicky of Nipissing, ON
Source: consumeraffairs.com

First, the storage drawer doesnt close properly aligned. When viewed from t
First, the storage drawer doesnt close properly aligned. When viewed from the side it looks off kilter. This is because the foot of the range interferes with it closing. Second, what is with the bright blue color of the time/temp on the computer screen? Everything else in the kitchen is green, but now I have bright blue(?).
Published: September 3, 2013
Chris of Miami Beach, FL
Source: consumeraffairs.com

Do not buy whirlpool water heater!!! It will only last 3 years.
Do not buy whirlpool water heater!!! It will only last 3 years.
Published: August 19, 2016
Dan of Fremont, CA
Source: consumeraffairs.com

Our 2.5 year old Whirlpool top loading clothes washer started leaking from
Our 2.5 year old Whirlpool top loading clothes washer started leaking from the bottom, enough to form a sizable puddle that ran under the dryer all the way to the wall. It was still under warranty so we called the company and they recommended a repair service. Guy came couldnt really identify the exact problem but said hed order parts to stop the leak. That was 6 weeks ago. He cant get the parts despite us calling about every week to see if the parts came in. So for the last month weve been taking our clothes to a laundromat. There seems to be no end in sight to this problem. Seems stuck between Whirlpool and the repair service and were the victims. And, oh yeah we got a note that says our warranty is ending soon.
Published: May 9, 2017
Robert of Beaverton, OR
Source: consumeraffairs.com

Our double oven was part of our new home purchase so we really didnt have a
Our double oven was part of our new home purchase so we really didnt have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your familys life.
Published: April 9, 2019
Grace of Saint Cloud, FL
Source: consumeraffairs.com

Purchased WRF989SDAM00 French Door refrigerator in 2013, and 33 months late
Purchased WRF989SDAM00 French Door refrigerator in 2013, and 33 months later it is not cooling (fridge 45/freezer 36 degrees). Service call diagnosis is a leak in the sealed component area. Since it out of the 1 year warranty period, nothing is covered. This is the first of Whirlpools dual evaporator models, and is technically challenging according to the service technician. Most likely one or both evaporators are defective, and this type of failure comes with a recommendation to change out the compressor as well as it is moisture compromised.As my previous Kitchen Aids had 10 year sealed component warranties, and the Whirlpool is the same base mechanism as the Kitchen Aid, I contacted Whirlpool to see if they would extend my warranty coverage to these sealed components. Website submission - never got an answer. Called the customer service line - they politely told me they were sorry but there is nothing they can offer me. Even the extended service plan would not cover me as this refrigerator has a preexisting problem and it must be 100% operational to begin an extended service contract.Im extremely disappointed in this fridge only lasting 33 months, in comparison to my previous Whirlpool/Kitchen Aid refrigerators. Of course the internet just allows me to see that Im not alone is purchasing a short lived appliance. So here is my contribution to the internet of things: Do not purchase Whirlpool refrigerators expecting them to last much beyond the warranty period. Buyer beware.
Published: March 26, 2016
Terry of Oakland, CA
Source: consumeraffairs.com

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwashe
I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.
Published: August 24, 2020
Greg of No, NJ
Source: consumeraffairs.com

The Whirlpool side-by-side had the space and durability we had hoped for in
The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.
Published: May 6, 2018
Paul of White Lake, Michigan
Source: consumeraffairs.com

Whirlpool Cabrio Washer Model WTW6400SW2 Serial CU0272414: I replaced my wo
Whirlpool Cabrio Washer Model WTW6400SW2 Serial CU0272414: I replaced my wonderful 25+ year old Kenmore washer with the Cabrio, 4 years ago. Within the first year I had to have a computer board replaced that was covered under the warranty. This last 6 months I replaced the suspension rods, was constantly showing that the load was unbalanced. Also have a LD error, long drain, probably because a sensor is bad. Today, restarted a load several times and could never complete the entire cycle. I resorted to unplugging, and starting a drain spin cycle and the washer just flooded my house. So Im done with this unit. Waiting for a class action suit. Lets get started. What type of unit should I buy now. I guess Im going to subscribe to Consumer Report before I buy another. Laundromat for me in the meantime.
Published: February 15, 2014
Patty of Boaz, AL
Source: consumeraffairs.com

Bought washer just under three years ago and the tub bearing started to sou
Bought washer just under three years ago and the tub bearing started to sound like a jet airplane. Whirlpool seems to have an ongoing issue with the tub seal which goes bad and then allows water to enter the bearing which then fails. Whirlpool will not make it right, I guess I will have to plan on a $350 repair every two to three years if I keep this machine. I am very disappointed with whirlpool for not standing behind what is a known problem. They should replace these seals under warranty so that the Bearing does not fail. Thats my opinion, recall the seals and fix a bad design problem. I would not recommend ANY whirlpool products to anyone at this point. What other problems do they have with their other products?
Published: October 27, 2015
Ken of Arvada, CO
Source: consumeraffairs.com

If you are in the market for a new washing machine, steer clear of the Whir
If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.
Published: July 18, 2017
Jesse of Cincinnati, OH
Source: consumeraffairs.com

This Whirlpool washing machine is incredibly annoying and slow in everythin
This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.
Published: March 6, 2017
Larry of London, ON
Source: consumeraffairs.com

About five years ago, I purchased a top load Whirlpool Cabrio washer and ma
About five years ago, I purchased a top load Whirlpool Cabrio washer and matching dryer. For the past couple of years or so, this washer gets out of balance every spin cycle. It sounds like a mac truck running through my house. At this time, I do not have $300-$400 to buy a warranty when I feel that this problem is so widespread (via internet complaints) that Whirlpool should fix this problem. I replaced a perfectly working 13-year old Maytag washer simply because my dryer went out. I have contacted customer service with no results. I recommended this washer to my neighbor about a couple of years ago and now I am sorry I did. Little did I know that three years in there would have to be a repair. As you know, this isnt a bottom of the line cheap washer, therefore, I wouldnt expect it would be acting like one after this period of time. I asked Dave who at Whirlpool cared and basically, he had no answer. I told him that I would expect a company as large as Whirlpool to have people who have the job of searching the internet to see what people are saying about the company and if they did, they would know this was a problem with these washers and would initiate some sort of recall. This is such a bone of contention at my house that I wish the thing would just die so I had to go buy another (and trust me it wont be a Whirlpool). But rather, I get to listen to my washer thrust throughout my house every load I do.
Published: April 29, 2013
Tina of Delaware, OH
Source: consumeraffairs.com

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W
I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.
Published: October 29, 2014
Ludivina of Granada Hills, CA
Source: consumeraffairs.com

I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I
I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I have tried every setting and water temperature and am totally dissatisfied with the washer. It does not clean clothes, tangles them into a twisted mess which requires that they be vigorously shaken out, destroys anything with a draw string. I had an online chat with a representative and was told she was sorry. I posted to Facebook and did receive a call from a repairman, which I will return; however, I do not anticipate receiving any satisfaction. The machine is worthless for washing clothes. I was better off with my 12-year old agitator Whirlpool washer. I do not understand how this machine can be allowed to stay on the market. Id be better off at the river beating my clothes against rocks. I hope someone will get on Whirlpool to give consumer refunds. I have been brought to tears by this machine and I am one tough cookie. Please help!
Published: May 25, 2012
Nancy of Wellington, FL
Source: consumeraffairs.com

I bought a Cabrio three years ago. Unless you wash everything on gentle and
I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).
Published: October 8, 2012
Jennifer of Arnold, MO
Source: consumeraffairs.com

Replaced an old water heater with new Whirlpool 40 gal. short natural gas w
Replaced an old water heater with new Whirlpool 40 gal. short natural gas water heater N40561-403. Good instruction, very clear directions. Also purchased at Lowes was a Utilitech universal gas water heater installation kit. The nipples provided in the kit screwed very loosely into cold water inlet and hot water outlet. I used teflon tape and finished the installation. When I turned the water on both fittings leaked. I couldnt tighten the nipples any further so I shut the water off and drained the tank a bit and reinstalled the nipples with at least 8-9 wraps of teflon tape. Im not sure if that is normal or if nipples were under size or if the cold water inlet and hot water outlet were larger dia. than normal. FYI.
Published: August 27, 2013
Robert of Orchard Park, NY
Source: consumeraffairs.com

I purchased Whirlpool Microwave/Convection Oven a little over a year ago. I
I purchased Whirlpool Microwave/Convection Oven a little over a year ago. It needed repair four times and the latest repair debacle appears that it will take ~5-6 weeks to get it repaired if the part that comes in works. The microwave model number is GMH6185XVS1. I will never buy another Whirlpool appliance. I spoke with Whirlpool (not the extended warranty company to which I was referred), and they refused to help, period.The extended warranty company (although very nice), werent much help and will continue to attempt repairs until the price of the repair(s) exceeds the value of the microwave no matter how it inconveniences my household.
Published: January 13, 2012
Robert of Branson, MO
Source: consumeraffairs.com

Visa MasterCard

Site Secured By The Website Guardian
TOP