Over the course of the 9 years that I had this hot water heater, I had to have the smart control box on top of the water heater replaced 3 times for burning up. The wires in the smart control box literally burned up and melted together. I am thankful that I was home each time it occurred, because if I had been at work when it burned up and not able to shut off breaker to it, as I did every time this happened, my home may have burned down because of it. I did just get Whirlpool to replace this hot water heater with a brand new one. However I have now paid installation costs twice. Thats not right. I had to pay a plumbing company $725.00 today to just install this new one. I bought the highest priced hot water heater that was also considered top of the line 9 years ago. I did this because Whirlpool is a reputable company and it came with a lifetime warranty. This doesnt make me happy and satisfied though when I have had to pay to have it installed twice. The installation costs more than the price of the brand new hot water heater! I also called around and did my homework first. The company that installed it was actually the lowest price of all of them.

If you are on this website, keep reading. You will definitely find many people that have your same problem. We purchased our refrigerator 5 years ago. Since then we have had a leak inside of it which is gradually forming mold that I have to cleanup. The ice maker and water dispenser do not function for months at a time. I just purchased 2 drawers for the same reason as the review on May 5, 2016. The tabs break off of the front panels and the panel falls off of the drawers. Theres no way to pull them out. We paid over $200.00 for two drawers!I spoke with customer service at Whirlpool and read them the 2016 review. Their answer was that you should not believe everything you read. My answer was, How cant I? Its happening to the refrigerator I own. They just kept giving robotic answers. The conversation was that of someone that is in denial of having a problem. They dont care. Instead of at least offering a discount on the drawers, she offered me an over $400.00 one year warranty. Pathetic! Whirlpool has just lost another customer.

My range is 2 years old. I would never recommend this range. The AquaLift clean is worthless. Can not get the grease splatters off. If I could afford a new one I would get rid of this range. The AquaLift clean feature is only good for small messes on the bottom.

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

Purchased the Cabrio top loading washer and dryer. Huge mistake. The clothes come out of the washer a tangled wrinkle mess. Have tried different cycles and water levels to no avail. Dark clothes have detergent streaks and lint. The dryer has a steam refresh cycle which Ive used to try and remove some of the wrinkles caused to no avail. Clothes come out with water spots. Ive only owned this dual for about 6 months. Take my advice and DO NOT PURCHASE!!!

Cleans dishes very well, a bit noisy maybe that just the model I have. Exterior is very nice, interior there is plenty of space for the dishes and pans. There are no streaks on the glasses. No soap scum left on the dishes at all, very good unit.

As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times Im washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesnt clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CANT GET IT OUT! Ive tried it all. Im just angry because I had to save money to purchase this set and it is a piece of crap! The customer service is just a runaround, they wont help you! They will just give excuse after excuse. They need to replace EVERY ONE of our washers with something that works!!! For the cost of this machine alone, they should do something to resolve this issue!

Just like so many on this site Bought Whirlpool Model #WRF990SLAM02 refrigerator new in 7/2013. Just went on vacation for 2 weeks, I come back and the freezer and ice maker are not working. If what everyone on here are saying is true then it looks like I too will have to purchase a new refrigerator and you can bet it wont be a Whirlpool.

We purchased a new side by side black finish refrigerator. There is a design flaw in the water/ice dispenser. The bottom of the dispenser has no edge so any drops of water run down the front of the refrigerator! This leaves constant watermarks down the front. 2. The finish scratches very, very easily. I would not recommend this finish to anyone with children or pets. When you open the door if your ring touches the surface it will scratch it! There was NO user manual on care and I used paper towels to clean. Big no no, as now I have fine scratches on the front. I would never buy this product again because of these flaws. I have a 7 month old refrigerator that looks 7 years old and it is just my husband and myself! Love the inside, hate the outside.

Purchased this 27 cubic ft French door bottom freezer fridge (WRF757SDEM01) in Sep 2016. Approximately 8 months after, fridge stopped cooling. Called Whirlpool for service diagnosis since fridge was still under warranty. Service tech stated coils were freezing over due to part malfunction and part needed to be replaced and ordered. He provided me with a temporary fix by defrosting all the ice from the coils since the part would take approximately two weeks to come in. I spent an entire day of annual leave from my place of employment for this service call!!! New part was replaced and fridge was cooling like it was supposed to.Here again six months after the part replacement, my fridge was doing the same thing again; NOT COOLING my food AND there was this awful noise coming from the area in which the part was replaced. That drove me CRAZY to the point I would turn it off in short increments to maintain my sanity. I called whirlpool AGAIN, and this time, my fridge is NOW out of warranty, BUT, the replacement part of five months prior should still be in warranty. My fridge failed the day after Thanksgiving and five days after the fact, the service tech will be at my house again.Worst part of this is I took an entire day off work expecting the service tech to come between 8-12 as told to me by the whirlpool customer service rep and guess what? The company called at 1000 and said they only do appointments in my area in the evenings. I was furious; again another day of employment missed at the hands of Whirlpool. I am not confident that the same part that was replaced in May is defective and I may be going through spouts of an inoperable fridge again and again. Whirlpool really needs to take a hard look at recalling these fridges OR providing quality appliances for the money that we pay. I had GE appliances in my old house and NEVER had issues with the refrigerator. My new builder choose whirlpool and made the wrong choice! I just want a refrigerator that will work operate for the $2100.00 that I paid. I will NEVER recommend whirlpool appliances to anyone... Never!!!

I have always used Whirlpool washers and dryers. There are many models to choose from to meet a families needs. I can only remember one time when I had to replace an operating part to improve performance.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

For the second time in 18 months, I have had to replace the top shelves on my refrigerator (Model #ED5VHEXVB01) because the cheap plastic borders have broken. The first time it was covered by the 1 year warranty, but this time (12/11) Ill have to pay $130 just for one shelf. Unless the quality of the product has improved, Ill probably expect to have to replace them again within the year. Needless to say, Ill never buy Whirlpool products again. Im out $130 because Whirlpool will not replace them for free because the product is no longer under warranty.

I purchased a home from Pulte and closed in June of 2020 and had no choice but to take Whirlpool appliances. Pulte does not offer high end appliances in order to maximize their profit. The first thing that failed after only 3 months was the Microwave and because we didnt want to get the same cheap microwave we upgraded and paid 400 for a Kitchen Aid, same size but never received the trim kit that matches the oven that came in sometime in October 2020. It is now January 2022 and we are still waiting for the trim kit. Every time we call to find out we spend hours on the phone.The refrigerator is a cheap version of the worst refrigerator made in China, the ice maker works ok but ice gets stuck in the chute and when it doesnt get stuck half goes to the glass and the other half to the floor. Poor design and we are stuck with it. Tried to buy an LG from Costco but it wont go through the door so again we are stuck with this small refrigerator with no room for groceries for two people. Stovetop is also cheap, only looks good the day we got the house, one of the burners would go off when turned to low with gas still flowing. Grates look 10 years old but must admit we cook every day. Oven will not calibrate and it is not accurate so we have learned to set everything 10 degrees higher to make up for the variance. Dishwasher had issues as well, unless you run it for 3 hours the shorter settings always have dishes or utensils still soiled. Warranties have expired after one year so it is now time to replace almost everything if we want decent appliances. Very disappointed but I blame Pulte for buying cheap.

I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

Refrigerator stopped cooling... Paid $200 to have it diagnosed... Cost more than a new refrigerator to get fixed...$14,000. Refrigerator was 7 years old, energy star. How can it be energy efficient if it was made to last only seven years? How much energy is wasted making new ones to replace the broken ones, that cost too much to fix. Energy star. What a scam.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

I love the convection cook top! It is very responsive. Its about as responsive as gas, which saves a significant amount of electricity! But, it is WAY easier to keep clean. I also love the warming burner! Having that 5th burner in which to keep something warm, while you finish other things in the oven or on one of the regular burners is very helpful. Its also great for melting butter. The ability of the oven to delay the start of cooking and program cooking to finish at a certain time or in a certain amount of time is also very useful when you cant attend to starting or stopping cooking in the oven.

Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.

I am so disappointed with this washer. I totally dread doing laundry. The following are the complaints: Every load comes out totally twisted and wrinkled!! The soap/fabric dispenser holds water after each load (I have to take paper towels and get the dispenser empty!!!). There is not enough water to properly clean the clothes. I have never noticed a reduction in my water bill and have had this piece of junk since 4-25-13. There is NO short cycle on this junk machine. There is an odor to my towels - like they are musty - after I dry them and use them. I use Tide HE detergent and clean the washer with Affresh (you shouldnt have to clean a washer). I should have taken the time to write a review much sooner, but decided today was the day after doing laundry. DO NOT BUY THIS WASHER.

My 2-year-old Whirlpool Gold Series model replaces a 20-year-old Roper. So far it has exceeded expectations for low noise and useful features like validated Sani-Rinse. Has all the normal features plus Eco-Dry, Sani-Rinse, delayed start, five levels/cycles of cleaning, and hi-Temp wash. Fits where the old Roper used to be and handles a full load of dishes with room to spare except Thanksgiving, which takes two loads. Smooth black front with touch buttons and blue lights. Looks nice. Using Sani-Rinse seems to take a long time, generally around 3-hours for a full wash cycle. Besides being ultra-quiet, the unit is very energy efficient earning good Energy Efficiency and water efficiency ratings.

Same old story! Whirlpool Cabrio is a lemon! I did pay a service guy to find out what the problem was - $70. I ordered a control board for $210, I still had the problems. I ordered bearings for $80. Yay, my Cabrio works! Well, this was all 4 months ago and here we go again. My washing machine is doing everything it was before I replaced the brand new parts. Im so mad! I spent $360. I couldve had a new washer, not a $1000 Cabrio, but who cares at this point! Anything seems better than this pile!

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

I thought with the big tub I would be able to wash my king size bedding and other large things. Theres barely enough water to wash a small regular wash. Since it has no water it does not clean my clothes. Why the big tub if you cant use but one fourth of it?

I bought a new home from Pulte recently. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. I have had problems with 2 out of the three that were installed. The oven had a faulty control panel. I am still waiting for the replacement from Whirlpool which I am told could be months getting there. The dishwasher they installed, FX1700017, leaks water from the vent at the top of the door. When you open the door after running a load, there is a puddle under the vent from water that is trapped in the vent. The service company that they sent out said it is a design flaw and there is no fix for it.Whirlpool just keeps saying since there arent any error codes coming up, there isnt a problem with the way the dishwasher is functioning. I was told I could pay for another opinion, but they wouldnt guarantee to reimburse me if they couldnt prove the dishwasher wasnt functioning properly. I guess they dont consider someone slipping and falling because they didnt see the puddle before it got cleaned up a problem. I have given up trying to get anywhere with Whirlpool. I will take my $150.00 for a second opinion and the $200.00 that they want for an extended warranty and put it toward a dishwasher that doesnt leak! Beware!!

I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove wont boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. Ive been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said thats the way they designed it. DONT BUY WHIRLPOOL. THEY WONT EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

Purchased this electric range Maytag model YMES8800FZ1 in September 2017. Thought it was just like my old range with self cleaning mode. Beware! Do Not buy this or anything with this new AquaLift self clean technology. That means youre down on your hands and knées, scrubbing. It doesn’t work. Read all the reviews about this new technology. Salesman never informed us. We innocently bought the range with self cleaning, paid lots of money, for crap! Very upset. Will spread the word for all future buyers, pay attention to the self clean mode on what youre buying, cause no one will tell you. Now trying to reach Maytag, but apparently they don’t care.

I am in construction and have had to deal with failed motherboards on new Whirlpool fridges that we put in some rental properties. Knowing that, when I went to buy a fridge for my own house, I went to a very reputable appliance company and talked openly about getting a fridge that wasnt going to be a problem. My sales agent and I go back always and he was very open about the problems with the more gadgeted Whirlpools so we picked a low bells and whistles French door fridge to avoid that. It stopped cooling at about the same age as all the rental units did and had a control panel fail. The sales guy and I laughed about how even knowing about the issues I didnt avoid it. Their company came out and fixed it for just short of 300 bucks.Two months later, it stopped cooling again. The service tech came out and this time hit the side of the fridge with his hand and opened a relay getting it to work, at least for another week. The tech told his boss that I must not have shut the freezer causing it to go into defrost mode. The third time it failed, we were out of town and lost all our perishables. We had the same tech come out and replace the board he got to work the last time with a whack to the side of the unit. That board should have been under a parts warranty for 90 days but I may have missed that with the slap repair working for the additional 2 weeks.Im trying to put this behind me but Whirlpool sent me an Extended Warranty Plan opportunity. I can now buy a plan on an almost 3-year old fridge. I am wondering if they are trying to give me the hook up on a bad product or just hoping to prey off my fears and cash in. The company I bought the appliance from has been first rate but their hands are tied by Whirlpool who has virtually no support for their vendors. Before buying a Whirlpool, consider a Sub-Zero. After you figure in the repairs, they arent too far apart in price.

I bought my Whirlpool range in 2009. Good thing I bought an extra warranty because since then, my oven has stopped working about 5 or 6 times. When I turn the oven on, it does the clicking sound, it starts up then it turns off and sometimes it doesnt even turn on. In 2010, I had my turkey ready for the oven at Thanksgiving. I turned on the oven and nothing. I had to cut the turkey and deep fry it. In 2011, same time on Thanksgiving and now Ive been waiting for 2 weeks for the part. I have 4 kids. I need an oven. I cant take this anymore. Also, out of the blue, sometimes the stove top starts clicking on its own and it scares the hell out of us. I have to unplug the stove. Help.

This washer is only a year old and out of warranty. At first I was getting white stains on dark clothes and now I am getting unremovable oil stains on all of my clothes. With the white stains I cut back on dry detergent and went to liquid. It did not help. On black stains I sorted clothes very carefully so that nothing dark or black was in with other color or white clothes, still the same stains. Brand new capri pants ruined with first washing. I have tried cleaning the machine with bleach as recommended, did not work. Whirlpool and Sears deny they have ever had a complaint. Yet there are hundreds of the same complaints on the internet. Is there anything that can be done.

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.

I bought the new Whirlpool aqua clean last year - they guaranteed me at the store it would clean as I explained having a clean oven at all times was extremely important to me. They assured me I would be pleased with the results. I have never disliked an oven as much as I do this one. The tech came to the house and checked the temperature of the oven as I also complained it was baking uneven (the back was overcooked while the front was underbaked) but the temperature was right on so nothing can be done. As far as the cleaning goes all I can get is a new bottom pan for the oven as I have four years of insurance. Not happy as I would like to have a different stove. I WOULD NEVER RECOMMEND THIS OVEN TO ANYONE.

I am very happy with this dishwasher. It is not a high end, rather middle of the road, but is very quiet, does a great job of cleaning my dishes and pots and pans.

I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service. Service History- Oct 15th 2018 - Fridge/ freezer started not cooling (Issues started) Oct,19th 2018 - Failed defrost (Tech Diagnosed) Nov 13th 2018 - Control was replaced, defrost heater replaced (Service performed) April 10th 2018 - Fridge started not cooling again (Issues started) April 15th 2018 - Tech diagnosed failed UI board (Tech Diagnosed) April 17th 2019 - Replaced failed UI for water/freezer dispenser (Service performed) May 23 2019 - Fridge started not cooling again (Issues started) May 23 2019 - Tech came out and diagnosed the issues as defrost thermometer (Tech Diagnosed) (They initially wanted the tech to come out May 28th but I had to explain this was not acceptable as I can not continue to be without a fridge like this) May 23 2019 - Request to have the fridge replaced.May 24th 2019 - Whirlpool called to notify they would replace the fridge.

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.

Recently bought and had a Whirlpool Cabrio Washer (from Orvilles appliances) installed in my home. The very first day I hated it. Worst purchase I have ever made. I spent over an hour picking hair out of my clothes, and hair was also stuck in the crevices of the drum. This is the very worst machine and company I ever had to deal with. They told me, Too bad. Since there was no mechanical problem there is nothing they will do. I will never deal with either of these companies again. I cant wait to see what the hair build up will do to the machine itself, Had it less than a week.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

I dont think I ever bought another product where one of its highlighted feature does absolutely nothing. Using the Aqua Lift cleaning process is a waste of time and electricity. We were told this range had a self-cleaning oven when we bought it. If a self-cleaning oven is important to you buy something else.

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.

I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy extended warranty. After all, it was suppose to be new, should outlive us. It wont drain, my husband took the top off to see if he could fix it since I was told by Sears that no repair person is available in our area. I am only 10 Km from Saint John N.B. He found he couldnt take the front or back off, its all one piece, he is 84 years old. Under the top, it shows different colored screws, which tells us it was a used one or had been re-conditioned. I am very disappointed in Sears, have been a customer for many years. Everything in my house is Kenmore except for the dishwasher, only because they had no Kenmore. I might add that it wasnt used much. Its just two elderly people and only used when we have company. I cant afford another one. I bought this one from 1,000.00 I won on Lotto Max. I am so upset about this. Appliances should last longer. My Kenmores have.

The washing machine (WFS10055CD) was working fine until two months after the warranty period...It worked the night before, but in the morning, there were no lights. I emailed Whirlpool, but I received no reply. So, I called their number to ask if they would honor their faulty product JUST out of warranty...They wouldnt accept this...I live in an area with no service agents for them so I would also require freight costs of 1,000 km away...I have had an electrician examine the unit to find it may be the control panel/mother board...seems funny many issues with Whirlpool machines JUST out of warranty!!!

Just bought a Whirlpool stove (WFE540H0ES) from Home Depot. Oven gave off so much heat around the handle that I burned myself opening the door... Tech came out said it wasnt supposed to do that. Called into Whirlpool to get clearance for a replacement and corporate says no to the replacement because that is normal. Thats BS! If that is normal DONT BUY A WHIRLPOOL!! BTW... They are owned by Maytag.

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.

Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!

I am very happy with my Whirlpool appliance- oven. Ive had it for almost 5 years, with hardly any issues. -Its very user-friendly when I need to program any cooking instructions. Both the elements & the actual oven cook everything to a perfect.

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowes. They are a very attractive set and I was pleased at first. Now, I have had to have repairmen out for these units 3 times. The bearings keep going out on the washer because it spins so fast, it wears them out. Now the thing is leaking. Whatever happened to the days when appliances lasted 15-20 years. For the high cost of these things, they are junk. I am very disappointed. I will never buy one of these again.

Let me just start by saying I have multiple Whirlpool appliances, and I have always bought Whirlpool appliances in the past. I bought a refrigerator 3 months ago, and it quit working. So, I called Whirlpool to come service it. The service repairman said someone left the freezer door open and it froze up. Two days later, I had to call them back again, because now, the fridge part was not keeping food cold. He came back out and told me it was the compressor. I then in return called Whirlpool that afternoon, and they refused to replace it saying they had to follow their Warranty Policy and they would call me back on Wednesday. They did call back on Wednesday and told me they had located the part. I got a call on Tuesday of the following week and was informed they could not locate the part. I called Whirlpool the next day, and they told me they would have to send it to their Exchange department for review and I would hear back from them in 3 business days. I asked for them to rush my request, but they told they have no way of doing that. I will never buy a Whirlpool product again!

We owned a Whirlpool Duet washer that went out in late December 2011. We bought another Whirlpool Duet washer on January 8, 2012. On July 31, 2012, it stopped working with the error message F24. In WV, Whirlpool contracts their insurance/warranty through ACE Appliance. We scheduled with ACE the next day. They came out on August 6, 2012. The repairman told me it would be 7-10 days for the part. The part was on back-order, so in reality it took 17 days before they returned. It was repaired on August 23, 2012. Today, September 17, 2012, the washer stopped working again with the same error: F24. Whirlpool will do nothing to replace the washer, even though it is less than a year old and we paid $900 for the washer. This is the second Whirlpool we have owned that has crashed. I have two small children (4 and 2) and I am due with number 3 in 3 weeks. While the washer was broken, I spent nearly $80 at the laundromat for washing only - I carried baskets of wet laundry home to dry. And now I get to repeat the same exact struggle less than a month after it was fixed. When asked, the customer service rep told me that no matter how many times it broke, all they would do is send a repairman. They never ever replace appliances regardless of the problem. I am unbelievably frustrated and I want to tell everyone that I possibly can to stay away from Whirlpool appliances! Do not buy them new! Their manufacturers warranty is a joke!

Bought the hot water heater, installed it. It leaked from bottom. Whirlpool warranties it. Replace it with new heater. It too leaks. I Google problems with Whirlpool hot water heaters. Found over 1500 complaints.

First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

Its a 25 side by side and though its a large refrigerator it seems small inside. That being said I would probably not buy a side by side again. I have always bought Whirlpool made appliances and have been always satisfied. I do not like refrigerators with the freezers on top.

I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.

We purchased a KitchenAid KFIS29PBMS00 in August of 2013. By March of 2014 it had stopped freezing and producing ice. Sent out a technician (mind you each technician has to come twice, once to diagnose and then to repair). They determined that all of the panels and ice maker needed replaced. Did so with no resolution. Placed another call. This technician determined that the compressor was bad. Installed a new one on April 10th. The fridge worked for 30 days. Stopped freezing and producing ice. Placed the 3rd service call. Was told that the new compressor was bad. Technician showed up on June 5th to replace it but did not have one with him. He was told by Whirlpool that they had discovered a wiring problem and that if the Serial number begins with K322 -K335 yours is one of them. We are K324. He ran a serious tests and contacted Whirlpool. I was told it is not in Whirpools hands. LUCKY ME NOT. It is now June 19th, I have made 2 additional calls to KitchenAid after not hearing anything back was told that I was in the process of receiving a new fridge and that I would get a phone call. After nothing I called back again. After 47 minutes I was transferred to a Supervisor. According to her while we were on the phone, she ordered a new refrigerator. No upgrade, compensation or a care in the world for the consumer. I will NEVER purchase a Whirlpool appliance again. I expect to have to call back again.

Oftentimes when we take out the dark loads there is a white line left. It appears to be detergent that does not go into suspension. We are using HD. Just lately we switch to liquid. Question in our minds is if it does not move the water enough to put the detergent in suspension, how in the world is it even cleaning? I do not see the turnover of the clothes. Where is the quality control with this?

Purchased on 9/12 at Home Depot. Ice maker paid for as stated in ad for home depot, did not come with fridge. Tech needed for warm food, had to repair gasket. Tech needed for cracked handle. 6 calls for freezing food in fridge compartment. No resolve. Whirlpool wanted a 2nd opinion and another tech came deeming the fridge unrepairable. Not good enough for Whirlpool. After speaking to several customer service agents, they said they do not refund or replace, only repair. I have lost hundreds of dollars of food from freezing. My fridge is reading at 31 deg. This is way below what it is supposed to read at. No call from Whirlpool since last tech came. Their customer service is terrible and cold. Whirlpool Corp. was not any help either. You can see the problem with this model if you look up Whirlpool fridge freezing food in Florida, as a woman there called ABC news and they reported it. I will also do the same.

This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.

I have always liked Whirlpool products but it seems lately they are lagging in this department. My washer/dryer combo each separate I dont feel are doing the job they should be. Washer is the bigger problem. Softner dispenser not distributing the softner correctly and now I have to clean out after each use. These are about 10 years old now. Is not spinning all the water out and not at all sure if clothes are getting clean. Most of their products usually lasted much longer back a few years.

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

I purchased my washer about 1 month ago and I used daily. I went away for the weekend, and now it does not work. Washer will not wash, fill or spin, gives a LF error. All lines have been checked. I need to call service.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.I am now on my third Whirlpool water heater in 5 years and the one I have now has a bad thermistor. It has cost me about $225 each time the water heater has been replaced. In my opinion, these Whirlpool water heaters are junk and their quality control needs to get out of the break room and start doing their job. Never will I purchase another Whirlpool appliance.

My new Whirlpool refrigerator has accumulated ice on the top of the freezer compartment from day 1. I called Whirlpool and a repair was scheduled five weeks later September 12. The repair person said he needed a part and would order a new light switch and ice door parts from Whirlpool. Ten days later he came back with a new switch and instructions to file some plastic off the ice door part so it will close properly. It only partially worked; ice stopped forming in the ice chute but still formed on the top around the light switch. The new switch is not flush with the liner and the plastic liner has a small crack starting at the switch. How Whirlpool wants to cut out a six inch square of the liner including the switch and glue in a patch. This patch would only be warrantied for the balance of my one year warranty. I find this unacceptable and will complain to the store where I purchased the refrigerator.

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

I have a similar problem with my stainless steel Whirlpool bottom freezer refrigerator, model EB9FVHRWS01, purchased in May 2011 from Sears Canada. Exactly a year later, right after the warranty expired, I started getting ice forming on the floor under the bottom freezer. I have been cleaning it out on a weekly basis for the past just over a year. If I dont clean it out, then water seeps out onto the floor. I purchased an extended warranty for my new stove but didnt for my fridge.A co-worker had the exact same problem, with ice forming on the bottom freezer exactly a year later. He purchased the extended warranty and had the Sears repairman come in and replace a $50 part (box in back) ($150 labour). The repairman said this is a manufacturers defect in these fridges and theyve had many such cases. Apparently, the box in the back freezes up and water cant drain to where its supposed to go to be evaporated so it drips to the bottom of the freezer. I contacted Whirlpool and inquired, and they said there was no defect or noted problems with my model. Now Im contemplating whether or not I should spend the $200 and get the defective part replaced. Sigh.

I bought a Whirlpool refrigerator in April. The motor ran constantly. The company replaced it for me but it was back ordered until July. The one delivered in July kept freezing the items in my refrigerator. I had two service people come out to replace parts in the next couple of months. The entire time having to throw out frozen food. Finally, they had another one delivered in November. This one continues to freeze food in the refrigerator. Mind you, I just got it and they want to start again with service. Seems others are having the same issues. My 4 month old gas oven is also not broiling. Customer service is awful. Every time I call the wait time is over an hour and then they don’t really help. I would not recommended Whirlpool to anyone.

I purchased an 80-gallon electric water heater in 2009 with a Lifetime warranty. When the unit failed in 2021, I was told that Whirlpool no longer manufactures an 80-gallon tank. I was provided an R/A# and was told that Lowes should honor it with a like-kind replacement unit. Lowes originally suggested I order an AO Smith Hybrid online, (at my expense), return my old tank, and they would reimburse my account. When I went back to confirm this offer, it was adjusted to a $200 credit (suggesting that was the value at the time of purchase). Later, Lowes again adjusted their offer to cover $650 toward a replacement 50-gallon tank with a 6-year warranty and 30-gallons less capacity. Other manufactures do produce 80-gallon tanks and Lowes does have AO Smith tanks available online only. I would have to pay the difference beyond the $650 offer.I purchased the original 80-gallon tank because I need the capacity and I assumed the Lifetime warranty would allow for an even trade if/when something went wrong. The proper solution would be for Whirlpool/Lowes to offer a replacement value for any comparable 80-gallon tank regardless of the manufacturer. Currently, similar tanks average $1300-1500. (Westinghouse w/ Lifetime warranty at Home Depot). Lowes should also be able to order the tank for in-store delivery as opposed to having me order online at my own expense. Meanwhile, the current tank is leaking and will soon be out of service...

Suddenly I get a person who sounds enthusiastic about customer service after a day of writing bad reviews on Lowes and Whirlpool sites and as many consumer review sites as I could find! I had even called Lowes corporate offices! A repairman is coming out tomorrow (after being told that one could not show up until September!) to check the NEW refrigerator that has frozen all of my produce and soften my frozen foods! I am 12 miles from the nearest town and took over half of my food for the month to the dumpster site today because it was spoiled. If you have a problem and no one has instructions to help you or is listening or even cares.....MAKE NOISE! IT WORKS. Know if your state has a consumer protection bureau through its government (usually Sec of State or Atty General offices).

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

Ice maker not working. Freezer not working. Fridge not working. There is some cooling in the fridge/freezer system - maybe 50 degrees. Not under warranty, 2 years old. Repair person is coming. Will edit when I have more details.

I had my Whirlpool front load washer stop working all together. Well the pump went out it filled up with water and shorted out the circuit board/control panel. Was going to cost more to repair it than to just go get a new one. I will never get a whirlpool ever again.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

Extremely disappointed!! We purchased this water heater about 4 years ago and for the past year we have to manually turn on the burner. Its been a nightmare! We called Lowes to purchase the parts, but they do not sell the parts. There was a nine year warranty. Our last water heater lasted about 11 years. Its such a shame that this one is giving us problems just after 3 years. Im really considering just buying another one. I dont want to continue struggling with this one. Its been a bad purchase and coming to find out that Im not the only one with this problem. If its a defect Whirlpool should at least replace them for the inconvenience. They should take responsibility for selling defective products.

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

After years, the gas hot water heater model fg1f5040t3nov went out. The plumber had me get a new part. 2-3 weeks ago, it went out again. I am trying another new igniter assembly. If it goes again, Im getting a new heater - not a Whirlpool! My plumber says he can get me a new one for a little more than I spent on the Whirlpool, and its much more dependable.

Cabrio Washing Machine - I purchased my washer and dryer in May of 2008. I had problems with sheets, towels and pants getting very twisted and tangled, but I just attributed that to a design flaw. My problems really began in January 2013 when loads were not level all the time. It didnt matter if it were 1 shirt or a load of towels; you had to stand by the machine and it took forever to finish a cycle.On 1/11/13, the first repair was the rods that kept the drum stable. $260.82 later, it worked again. On 2/16/13, the washer quit working. On 2/18/13, the repairman was back out. It needed a lid lock switch. It was $87.14 that time and he would be back when the part arrives ... There was still no washing machine. On 2/21/13, he returned with the lid switch and replaced it. That was $178.04 but wait, there were still other error codes so there was no working machine.I refuse to pay anymore as I now fear I will be buying a new machine after spending over $500 in less than 6 weeks, but Whirlpool did the right thing when I called and they agreed to repair the machine. They wanted a different company to come diagnose the problem (the machine gave an F50 and F51 error code to the repairman here on the 21st), so I have to wait for another repairman to come and look at the same codes flashing on the LED readout.On 3/1/13, the A&E repairman that Whirlpool sent out arrived at my house. I have been without a washer since the 16th of February. He diagnosed the problem and said that it is a $1,000 repair! I called Whirlpool and asked for a new machine, instead of throwing more money at this one. They informed me that if I didnt like their offer, they wont do anything then. I agreed to the repair.Parts started arriving at my house. On 3/13/13, another A&E repairman came out and started to fix the machine. He informed me that there was more wrong than the first guy thought, but he had the circuit boards so he would get it going. On 3/24/13, the washer quit working again and was flashing an F51 error code. This is the biggest piece of junk I have owned in my life. I have missed 5 half days of work since January and there is no end in sight. Why is Whirlpool allowed to get away with such an inferior machine?

I was searching online and stumbled across this site. Funny that there were so many complaints about the console on the ovens, considering that my issue was with the console on a dryer I purchased. I have only had the dryer a year, and it stopped working. There is nothing else wrong with it, no codes, no problems with the lights, or anything else. A technician came out and found that it was a small plastic and metal button piece that helps the press here: spot on the dryer panel to connect to the start button on the console. The little arm had broken and the switch no longer worked.Figured we would have to purchase a new button. NOPE, apparently we were told that we had to purchase a new console (over $200 dollars, close to $300 with shipping)???!!! We were also told that wear and tear can cause the issue. Wear and tear?? On a dryer thats maybe run once a week for about a year? Try again, I think I need my boots because it sounds like horse** to me. I think I will pass this information along to people I know that are technicians so that they can let people know not to purchase from this company because they obviously arent going to address the situation. I think I might also utilize social media to let people know so that they dont have to go through this much aggravation. I certainly dont know what we are going to do, since it took me a year to pay that dryer off, I cant afford another dryer at this time. So unfortunately with a new baby on the way, you wont get any sympathy from me if your company takes a character hit.

Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

I have been using this brand for many years. My first washer lasted for 30 years..so I will stick with what I know is reliable. It is a great machine. Very simple. I dont need anything fancy. 3 different cycles to choose from.

I join the many who have posted about the Whirlpool Cabrio Washer cracked lid issue. Our Whirlpool Cabrio WTW7800XW2 glass-lid washer suffered the same (inevitable) fate – cracked plastic on the lid at the hinge stress points, after the washer was beyond warranty. Same story - runaround/no help from Whirlpool. Finally bit the bullet and shelled out the $200 for a new lid. HOWEVER, I didnt want to just replace it and have the same issue down the road. I removed the spring-loaded units that support the hinges, hoping to just remove the springs to release the pressure. I found that the springs are integral to holding all the components together in this unit. These are extremely heavy-duty extension springs, so I took them to my hardware store (TrueValue) and found springs the exact same length, but with a smaller wire diameter and thus requiring less force to extend. I replaced the original springs with these (Century Spring Corp. - #C-143 - 9/16”x3”x.054”). The lid operates perfectly, and now there is very little resistance at the hinge stress point. The only difference is there is no longer a “damping” effect when lowering the lid - it must be lowered manually rather than being allowed to fall on its own. That’s a small correction in habit, but will ensure that the replacement lid lasts for the life of the washer.

This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.

I also have a side-by-side Whirlpool Gold Fridge purchased from Lowes Retail Store, and I paid $1,480.00 for it. It is now 4 years old and I just noticed large cracks on right, inside part of the fridge. I called Whirlpool and got a runaround. Some lame guy said, Sorry, nothing we can do for you.When are people going to stand up for their rights and fight for their bucks? They havent heard the last of me but I will put this on the back of my truck with a nice sign on it for thousands to see. If anyone else has had this problem email me at ** and lets talk. I will never buy any Whirlpool items ever, ever again! Buyers beware! I also hold Lowes Retail Store responsible for this. They should research and stand behind what they sell, they are no better than Whirlpool!

We recently purchased a Whirlpool fridge, model WRT138FFDW and are very disappointed with a couple things. First of all, the refrigerator arrived with a broken shelf. Although it was no problem getting a replacement, we found out quickly that it is very hard to balance things on a wire shelf. Water bottles and the like fall over. It is completely our fault for not noticing when we purchased, but just giving you a heads up that it will be a pain for you. Secondly, the sound of the fridge is very loud. It truly is driving my wife crazy. When we called Whirlpool, we were told that if they come out to take a look and the part is not under warranty, we would be charged $129. It is a brand new refrigerator, how can some parts not be covered??!! On a positive note, it does keep things cold and the color white is nice. I will not be purchasing any more Whirlpool items for my home. Bad fridge and customer care!!

Whirlpool model WRF560SMYB04 - We purchased this model Whirlpool in Dec 2015 after having a refrigerator for 18 years with no problems. We started having cooling issues in late 2017 and finally an intolerable fan noise in April 2018. Researched it and purchased a fan. Opened up the freezer panel and found that the unit was completely frosted up to the point where ice had formed around the freezer fan and was hitting the blades. Contacted a repairman who came out and called in the issue to the Whirlpool tech line. He was told that he should check continuity on a couple of wires. If these checked out, the problem was the user interface board at the top of the refrigerator. We purchased a new board for about $100 and installed same. No change. I was now $250 into repairs and no further. We became aware of Whirlpool Service Pointer W10875533A which described conditions that we were experiencing. The issue was a coil thermistor that would corrode (apparently within 2 years) and would not provide accurate signals. Whirlpool also issued an instruction sheet W10902213 Rev A describing how to relocate the thermistor and protect it with foil and tape. My repairman came out, confirmed the thermistor ($54) was bad, replaced same following the Instruction Sheet. We were now out over $300 on a $1000 refrigerator purchased 2 years earlier.Whirlpool issued the Service Pointer (not to consumers, but to repair shops) in Sept 2016 (within our warranty period). We received no notifications from Whirlpool of the defective design. Nor did we receive a recall notice. Moreover, Whirlpool tech group must have known about this issue, but instructed my repairman to replace the interface board. Whirlpool knows they have a defective product out there but are doing nothing to inform the consumer or stepping up to correct the problem. We have contacted Whirlpool to recover our expenses...will let you all know how that goes. Anybody interested in pursuing a class action?

I have had this Cabrio washer and it seems to be going well with the washer and I have done lots of laundry from this washer and it seems that it works well and I would recommend it to people and people would like to get their laundry done and people can choose what kinds of washers they want.

I bake a lot so my husband bought me a new gas range for our 54th anniversary. After the first few times I used the oven, I decided to clean it. I noticed then that there were some burnt grease spots and streaks between the oven glass door. After 2 years of use, it has gotten much worse so I decided to take the door apart to try to clean the glass in between the layers of glass but there are three instead of two. I cleaned the inside of the outer glass, but that didnt take care of the problem. Most of the stains are between the other two panes of glass. That, I cant get to. I feel that this is poor design and not sealed properly. I take good care of everything I own and I expected this range to last me the rest of my life but it is put together with cheap plastic parts that wont last long. It is the first new range that I ever owned and paid a lot more for it than any Ive had. I expected better.

We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.

Purchased this Whirlpool refrigerator WRT771REYM at Home Depot in June 2014. Within a few months of purchase, had to call for a repair tech because the water line had frozen. Tech unfroze it and told us not to block the air vents to avoid this happening again. The amount of care we have to take to load this fridge so as not to have the water line freeze is ridiculous. Its very picky. For a while, we were still having to unfreeze the line every couple of months. Then it became more and more frequent, to the point where we cant keep it unfrozen for more than a few hours. This seems like shoddy design to me. And of course, the warranty is expired so I am out of luck unless I want to pay for repairs out of pocket.Adding insult to injury, Whirlpool claims that this isnt a common issue. Not true - there are numerous reviews about this very issue on Amazon, Sears, Home Depot, etc. Just try googling the model #. Sad that Whirlpool does not stand behind its products. Yet another American company to stop building quality and rely on planned obsolescence to ensure revenue generation.

We bought a fridge in November 2013. Brand new, paid about $2400. After a few months, the fridge wasnt keeping our food cold, was leaking from the ice maker, and wasnt making ice. I called for a repair and about a week later they sent someone out. He assessed it, then came back a week after that to replace the part. Within a month or two later, the same problem. I called for service and was set up with a new company. The repairman called me a couple days later and instead of setting up a time to come in, he says its a common problem, he knows whats wrong, and he will order the part and call me next week to come replace it. A week passed, no word. I tried calling the man back, left several voicemails, and no answer. After another week, I call whirlpool again and tell them I heard nothing from the man and at first they tell me they cant do anything with it since it is an open ticket and I tell them thats not okay. They need to close it, he never even came to the house and assign it to someone else. After they tried multiple times to call the repair company themselves with no answer, they assigned it to a new repair company. Again, it was assessed, a part was ordered and replaced another week later. So now its been well into 9 months of having a worthless fridge. A few weeks after that part was replaced, the problem was back and I called again for repair. I was told if this problem is not solved this time I would be eligible for a replacement fridge. Obviously, it did not work so I called to have a replacement fridge at the end of August. I was told that someone would call me to set it up in 5-7 business days but maybe a little longer since Labor day was right around the corner. I waited, patiently. I called every few days for weeks until mid October and kept getting told it had not been assigned, they are really backed up, it will be just a little bit longer and they will send a message. Mid October, my sister in law called for me and she was told that it was denied because I had not had it serviced within the last 4 weeks. WHAT KIND OF ANSWER IS THAT??? Thats like putting salt on a wound!! I have had spoiled food, constant clean up of leaks, and constant wasted calls to get told that it was denied because it wasnt serviced in the last 30 days while I was waiting for a response from Whirlpool??? So of course I grab the phone and go off. They agree to reopen the case because it was denied for a bad reason. At this point, as I type this, I have been on hold for 55 minutes to speak to yet another supervisor because it has been 2 and a half weeks since they reopened my case and I am told it has not been assigned and the best they can do is send another message.

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!

I never knew an appliance could be manufactured as poorly as my brand-new, expensive, side-by-side whirlpool refrigerator. Within the first year, the icemaker line malfunction because of a fan problem, causing the line to freeze, break, and leak water everywhere. The ice maker stopped working. Everything on the top shelf In the refrigerator freezes. Everything on the bottom shelf stays warm. The motor is so loud and can be heard of rooms away. It is less than two years old now, and I am sincerely considering buying a new refrigerator altogether.

My Whirlpool stove works really well, and it is self cleaning. I have had my present oven/stove combo now for 5 years and had not had one single mishap at all. I am so confident that you will like it I am personally recommending it. It bakes beautifully and if there is a spill or overflow in the oven I just press a button & it cleans itself!

The exterior look of the refrigerator (WRX735SDBM00) is impressive and the stainless steel does not show finger prints easily. It has two french doors on top, a middle drawer, and the freezer drawer on the bottom. The interior is 25 cf, but there isnt much space, even with reconfiguring the shelves, and the crisper/meat drawers are so small, that a large bell pepper wont fit. When one French door is closed it pops open the other door, which then does not close back tightly. Although there is an alarm system to warn a door is open, it only works if the doors are open and not just cracked. We have to constantly push on both doors to be sure they are closed tightly, even after washing down the gasket to get a better seal.