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Buy Whirlpool Dryer CGT9000GQ
Whirlpool - 3.1 Cu. Ft. Commercial Front Load Washer and 6.7 Cu. Ft. Gas Dryer Laundry Center with Coin Drop - White
Find big savings on Whirlpool Dryer(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Maximize floor productivity with the stack washer/dryer that's built to give laundry facilities the durability and performance needed to withstand the heavy traffic of commercial laundry - all within the space of a single unit. Built from heavy, galvanized steel and a porcelain enamel top, the cabinet has been designed to increase machine longevity and handle regular use. The powerful drive system was engineered and tested to provide more turns over the life of the washer and provide customers with an exceptional cleaning experience. A six-point suspension with four dampers and two springs delivers automatic load balancing, keeping cycle times consistent to help optimize laundry efficiency. Owners can take advantage of the microprocessor controls with customizable vend prices and cycle options, giving them more opportunities to generate revenue. This also lets customers choose which cycle selection best fits their washing needs. Plus, the advanced dryer venting system delivers an optimal drying performance, helping laundry facilities cut utility costs and run with efficiency. The Whirlpool Commercial Laundry stack washer/dryer is coin drop-ready, ENERGY STAR® certified, and backed by a 90-day labor/2-year limited parts only warranty.
Manufacturer: Whirlpool
MODEL: CGT9000GQ
MSRP: $3494.00
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Buy Whirlpool Dryer CGT9000GQ
I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!
In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!
Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.
I bought a Cabrio from Costo less than 2 years ago. Dryer so far so good (big barrel with hair dryer so what could go wrong?). Washing machine is HORRIBLE. Lid latch broke (couple hundred to repair). Now out of the blue I get an F2 error & machine is completely inoperable. I am only user & very careful with it. There should be a recall on this expensive junk. NEVER buy Cabrio or maybe any Whirlpool appliances again. Ive never written a bad review btw.
My stove fits my needs as I’m looking to simplify my life and not have a behemoth with books and crannies to scrub and clean or polish. I’m looking to cook less, not more and this stove fits the bill just fine.
My glass stove top broke for the second time. The first time Whirlpool accused me of dropping something on it and chipping it. I didnt but paid the $400 glass replacement. Today while cooking, I put cold from the fridge not freezer, sausage into a warming fry pan. I heard the same pop I heard 2 years previously...sure enough the glass stove top broke. After a phone call to whirlpool, and hearing they were sorry but theres nothing they can do, I will write as many letters I can so others dont buy whirlpool.
This product deserves ZERO stars! I purchased a Cabrio washer - dryer in October, 2013. I have carefully followed the instructions for the washer. I am hugely distressed about the large amount of money I spent on a washer that is absolutely terrible, horrible, awful., no words can adequately express how bad this so-called washer is. The low-water washing has torn up all of my new towels in the matter of a couple of washes. It has completely ripped out the hems of the towels and pulled long ragged strings in the towel. And these were not cheap towels. I am mad at myself for not researching better before buying. I hope my complaint can save another consumer from the misery I am suffering because of this shameful product.
We purchased 6 six appliances for our home just over one year ago. The initial problem with the washing machine literally took ten home visit to resolve with the final solution being total replacement. Far too many days away from work. The laundry appliances have a loud beeping noise that goes off with the slightest contact, annoying and designed to be eliminated or muted. Today we discovered that the water filter in the fridge is single sourced at over $50 with shipping, which seems usurious at best. Will look elsewhere for the next house/purchase and NEVER buy from this company, including their other brands...Kitchenaid, Maytag, etc.
I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!
I bought a Whirlpool dishwasher. It has a plastic removable cap to pour in the liquid for their Rinse Aid drying. It is something like a bottle cap, a 25 cent part. I lost it. I called up, they wanted 12 dollars for the part and 9 dollars for shipping. They refused to just put it in an envelope and put a 30 cent stamp on it.
I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.
Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufacturer says they will do. Start them up, run them, go get the finished product... The previous set, same brand lasted us 15 years and then went on to help someone else. Still have the same dishwasher, Whirlpool, 11 years, no repairs, no breakdowns. Bought refrigerator, and micro-wave also, several years back. No problems, no service calls, no stops.
Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting. The dryer had a steam only setting but I never tried it because it was set up in the apartment when I arrived and the delivery people were not very bright. Put the Dryer farthest from the vent, washer farthest from faucets, and put hot and cold hoses on opposite spigots. I did not want to chance they set up the steam section wrong, as well. I moved across country 1 year later, but have trust the W/D would do well. My last Sears brand (made by Whirlpool) only had one minor problem (on warranty) and lasted a good 8-10 years before moving and selling them to another couple. They were still in wonderful working order (front loader).
The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.
Do not buy whirlpool water heater!!! It will only last 3 years.
This new Whirlpool washer hasnt worked from day one and the company wont do anything, they wont even answer me, I will never buy one again, all the same problems everyone else is having, Im just waiting for a lawsuit.
In 2014, we redesigned our kitchen for two side kick gorgeous looking white fridge and freezer (Fridge was $1099 & Freezer was $1099, plus extended warranty $436.19 CDN.) Within 2 years the evaporator blew. $1000 dollar repair that Whirlpool covered, yay!. BUT 3.5 years later the compressor blew...another $1000. Whirlpools response...Sorry Sears went under and the fridge is 5.5 years old. Whirlpool discontinued the model so no new fridge for us unless we re-do a whole bank of cabinets. Forewarned is forearmed. Stay away from whirlpool. There are better brands. Do your homework! Sue from Edmonton, Alberta
Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.
Whirlpool refrigerator - I purchased $6950.93 in Whirlpool products in one day last year at HH GREGG in Lexington, Ky. The refrigerator was purchased on that day September 18, 2012 and my kitchen wasnt going to be ready until December, but I wanted all items bought for measurements (specs) for the new kitchen designer. HH GREGG delivered to my garage October 26, 2012 because they couldnt hold any longer, but when we purchased that day they promised to hold till December when my kitchen would be finished. I have Proof from the kitchen installers the day they finished, December 28, 2012, was the day the appliances were installed. Well here I sit typing this letter on January 7, 2014 and my Whirlpool refrigerator is as of right now is in need of a compressor while losing approx $1000.00 in purchased food. In other words, approximately $900.00 in repair cost. Isnt Whirlpool a large enough company to stand behind its products when I paid $2599.00 for this refrigerator for at least one year from installation instead of purchase date? My fiancee has been trying to work out a solution with Whirlpool and the parts are on back order now. For at least two weeks we have been without a refrigerator and have two young children. Doesnt it show that the parts being on back order from Whirlpool, barely being a year old prove the defective product is being sold to the public daily? I plan on going further with this action due to the name Whirlpool all over my kitchen which disgusts me. Im going to write every columnist I can and do all I can with what little resources I have against this large company if no one helps us. This is absolutely an injustice against consumers...
My dishwasher is more than five years old. The water jets need to cleaned regularly. A little noisy but I can chalk that up to age. I use 1 or two packs of detergent. Sometimes, if I don’t pre-wash, I need to run through the cycle.
Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!
Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.
Weve been in our new home less than a year and a half and our brand new Whirlpool French door fridge is dead. Service is a week away. Updates to follow.
Whirlpool with four burner and the model that you self-clean the oven. It had all the features I wanted and Whirlpool has been around for a long time. Cost was right for my budget and it had all the options to it. I would have to move it out from the wall to find the model. Love the oven and the fact that I dont have to use caustic cleaners to clean it but simply have to wipe the dust out. One burner does not work and I will have to get it repaired. I shopped at a scratch and dent sale. The price was right and I could barely see the scratch and it had all the usual warranties. I need moderately priced appliances and if there were expensive features on it that I have not previously used, I would probably decline it. I do basic cooking and do not need expensive accessories. I can on my range and I have found the burners do not hold up well for canning. The burner I use for canning is the only one I have had problems with. That is the only problem I have had with the range at all. If anyone plans to can, consider purchasing the coil that is heavier to sustain the weight of the heavy canner. I would not be afraid to purchase Whirlpool again. My range is about 10 years old and other than that burner, I have had no difficulty. It is a mid-price range.
My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.
I replaced our old 50-gal water heater (10 years old) with a new top-of-the-line Whirlpool 50-gal water heater in Feb 2011. The Friday before Memorial Day, the heater went out and the pilot refused to stay lit. I called and jumped through all their hoops and finally figured out that it was the gas valve, because the pilot goes out as soon as you release the button and the milli-voltage reading is ok. They sent me a replacement and it cost $145 to have a plumber come out and install it. We were without hot water for 5 days. Now 9 days later, the pilot keeps going out. This time I can re-light it, but after the water heats up, it is apparently going out again. They refuse to replace a 12-year warrantied water heater that is only 2 years old and I am going to have to hire a plumber again to come out and attest to what we already know. This water heater is extremely loud. When we had it installed, I read the reviews and there were similar complaints (sounds like a mini jet engine). We dont seem to get as much hot water as we did with our old builders grade heater. This is a bad buy and I would advise anyone looking to purchase to look elsewhere.
Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.
I just purchased a brand new refrigerator from Whirpool and after 2 weeks been delivered I started having a lot of issues. They sent a technician twice to get it FIX but Im still having the same problem. And they dont want to replace the unit. They want to keep sending technicians to make the same repairs. Its a NIGHTMARE!! Please do yourself a big favor and buy a different brand. I dont recommend!! By the way this appliances are made in MEXICO!!
I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.
We have owned our refrigerator approximately 7 years. We have replaced this fan 3 times and now it went out again. The store we purchased it is now out of business. I am so flustered I do not know if we should replace it again or buy a new refrigerator, I can guarantee we will not be buying another Whirlpool. Their part runs about $50 but how do we know that is not going to go out again?
After 2 years it stopped draining. We have to physically hit cancel to get it to drain. Also, I have had to make my own tool to take bottom spin bar off to get to and unjam grinder and we pre-wash all dishes.
Whirlpool Gold with bottom freezer, had it for about eight years and no problems. Great seal and great storage space. Also plenty of space in the freezer. We are a family of four. It is extremely quiet. There is flexibility as to how to mount the shelves and they are easy to clean. I have never had any spoilage.
My washing machine ruined clothes with tiny rips. Small rubber pieces appeared in clothes. This happened during warranty but Whirlpool would do nothing. Finally, the bellow completely broke apart after 13 months. Repairman could not determine problem until this time. Whirlpool would do nothing.
We bought a new Whirlpool Cabrio Platinum washer and dryer in July of 2014. We were continually finding wet areas in our clothes after they were supposed to be dry. We finally called Lowes where we purchased the set. We had bought Whirlpool appliances about 10 years ago and were pleased with the product as we never had any problems. Lowes sent a service technician on September 12th who checked out the dryer and told us there was nothing wrong with the dryer, but the vent was unsatisfactory (he was from A&E Appliance Repair). He said there was nothing he could do and charged us around $148 for the 14 minutes he was here. We checked out the vent and found it to be working satisfactorily, but we continued finding wet areas on the clothes that were supposed to be dry. We continued to call Lowes and finally spoke to Amy at their Headquarters Customer Care Dept. with no positive results. We then called Whirlpool, and they sent someone who replaced the steam dryer valve which he said was leaking in November (it took another month to get this part). It is now January of 2015, and we are still experiencing wet spots on our clothes even worse than before!
This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.
My WTW4900BWO failed after about 2 1/2 years. Out of warranty, but I called Whirlpool Customer Service and was initially delighted that they offered to sell me a repair warranty that would cover the repair of my broken transmission. Was told that through AIG Insurance, I would have a repairman at the house tomorrow to repair the washer. A few hours later, their contracted local repair service called to try to push appointment back a day but I refused since I was told my washer would be repaired tomorrow. They showed up the next day in a old faded van, diagnosed the problem and then told me they would have to get authorization and come back in 3-4 days. A couple of days later I received a voice mail from AIG saying that since the cost of repair was more than the cost of the premium, they were canceling my policy & would refund my money. So a week later I still had a broken machine and no solution other than buying a new one or paying the cost of a new one to repair. Moral of the story: Whirlpool builds unreliable washing machines (and water softeners) and their customer service will promise you a repair that may not happen. Dont buy Whirlpool, but if you feel compelled, you better buy an extended warranty and cross your fingers. That said, we always had purchased GE appliances and never had a problem.
I also fell for the Consumer Reports BEST BUY of the Whirlpool Cabrio set. The dryer has had the heating element replaced 2 times already in 3 years. The washer reads all errors, and the repairman said today, “dont bother fixing, buy a new SPEEDQUEEN.” With the Board going out, and also the faulty bearings--will NEVER buy anything Whirlpool again.
I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.
I had the Whirlpool side by side GSC25C4EYW00 less than a year. The vegetable bin - 2nd from the bottom - front panel broke off. No wonder, there are 2 tabs holding it to the rest of the bin. Its cheap, brittle plastic. Come on, Whirlpool, you have to do better. What a disappointment. Dont buy one.
I have a Whirlpool stove. Theres nothing but problems with the oven sensor. This is the 3rd time we have to replace it. It had problems ever since I bought and thats been 11 years ago. My Magic Chef lasted 13 years with no problems. I have a Whirlpool microwave that had a recall on it. Never buy Whirlpool!
My refrigerator is about 7 years old. Has performed great. Good use of room inside. Easy to clean. Bought only Whirlpool products for years however since the last purchase of a range a couple years ago the quality was greatly diminished. May be changing brands now.
Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!
No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.
My wife and I spent about $2500 on a new Whirlpool Dutch Door fridge five years ago. 18 months later the evaporator went out and the warranty was only good for one year! We bought an extended warranty, got it fixed and the other evaporator went out less than a year later after that! Next, the circuit board control on the crisper went out. Then, the water filter would not disengage and a repairman had to take the fridge apart just to put in a new filter! And now, the ice-maker has gone out and the fan is icing up like another evaporator is going... Insane! Our warranty is up next year. Once the warranty ends we will start shopping for another unit - and it wont be a Whirlpool - thats for sure. I have never owned anything this unreliable in my entire life! Also, I would say most of the time we have owned this piece of you-know-what it has made a loud disturbing fan noise... What a waste of good money! Run! Run far, far away!!!
We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes its still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.
I purchased a side-by-side Whirlpool refrigerator less than three years ago, but about a year ago we discovered it was leaking from the freezer thats located on the bottom. Initially we thought that if we simply defrosted the sheet of ice that formed on the bottom of the freezer - it would stop the leaking. Its hard to keep up with - I checked into it on the Internet and discovered that there is a clogged drain hole that is causing the leaking.Apparently, a number of people are experiencing the same thing. I called Whirlpool (since our local repairman suggested we contact them because this is a chronic problem and is likely to happen again). The customer service person kept pushing me to buy the extended warranty with their repair that will cost nearly $400!!! Without it - it will cost nearly $200 that doesnt include any parts. Its a new refrigerator, very bad quality and theres damage to our kitchen floor, and then Whirlpool wants me to pay $400 to repair the mess they made! VERY UPSET...
Bought a Whirlpool French door refrigerator in March 2014 and have had to have it serviced 4 times now - all for the same issue. We get frost in the refrigerator (not the freezer, the refrigerator). The same parts keep being replaced but they are all defective. This last time the service tech said he contacted Whirlpool and they had a redesigned part that should take care of it. Within 3 days of the new part being installed the frost is back. The other issue is the loud noise of the compressor. We have had multiple Whirlpool products through the years, but this is the last.
Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.
I purchased 3 appliances (microwave, stove, and dishwasher) on 10/22/10 when they were on sale at Sears for my soon to be remodeled kitchen. I did not have them delivered until 11/15/10 until contractor was getting ready for them. They still were not installed immediately. On 11/17/11, in the evening, the microwave stopped working. I called Whirlpool on 11/18/11 for service. Whirlpool will not honor the 1-year warranty since technically I bought them in October 2010 but did not even have them installed in my home for use until the end of November or beginning of December 2010. Common sense tells me the company should honor the warranty. Are products being made today to last less than a year before they go bad? To pay for a service call and parts, I can buy a new microwave (but you can bet it wont be Whirlpool).
I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.
I purchased a new Whirlpool 29 cubic ft. french door bottom freezer Refrigerator 11-22-2013. On 4-18-2014, I noticed water on the floor and realized my ice maker had quit working and the ice melted. I called Stantons APL. where I purchased it from and a service tech came on 4-22-2014. He checked the fridge out and after five mins said this is a model that has a known defect in it and it would have to be totally rebuilt. I then called Whirlpool and told them I want a new Refrigerator. I told them I paid for a new appliance, not a rebuilt one. The Whirlpool rep said they would need a second opinion and scheduled a different company to come out for service. This happened on 4-25-2014 which by this time I lost all my food in ref and freezer. He was there about ten mins. and said its gone out and it will have to be totally rebuilt. He calls Whirlpool tech support to help him figure out how to take out bottom door because he didnt know how. WHIRLPOOL tells the tech they want him to tear my refrigerator apart and run diag. test on it to see how it performs under certain codes. I tell Whirlpool they can run all the test they want after they replace my refrigerator and my food. The Whirlpool rep says, That aint happening. So I say, Then I need to talk to your supervisor. After going through four supervisors, I finally get to the person who reluctantly agrees to replace the refrigerator and says give her 24 to 48 hours to make it happen. 60 hours, still waiting on a response. Will let you know what happens. Shame on you Whirlpool for deceiving the public.
We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!
Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.
I like the experience of the microwave. Especially because it’s mounted in the wall and easily accessible. User-friendly, easy to use, and pretty self-explanatory. It’s very easy to clean which is something my wife really loves knowing we both are working professionals.
I bought my refrigerator model GX5FHDXVQ0 in 2010 and after this short amount of time, the control board went out. My repair cost was $446.05 to have it repaired. The refrigerator cost over $2,000 and to have to spend nearly $500 on repairs after only 2 years seems way beyond reasonable. I have Whirlpool appliances - washer, dryer and dishwasher - in my home and thought it was a very reliable name. I am very unhappy after reading customer complaints about the very same thing happening to them. I can also see that the company Whirlpool is not very concerned with customer complaints. I find this very disappointing. I will not recommend their products anymore nor will I purchase any Whirlpool products.
We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.
Its a great machine but the temperature control button is easily moved at times. The machine does a great job in washing clothes. Ive had mine for 10 years now and hope that I never have to replace it.
We bought all new Whirlpool kitchen appliances in February of 2017. The French Door Refridgerator MRF993FIFM we purchased was a large side by side with a water/ice dispenser and freezer on the bottom. The concept of it is great, as it is very roomy. The problem is with the product quality and usability. We are a family of four with the youngest being twelve. We do not have to worry about rough little hands anymore. That being said there is a crack in the back of the plastic casing of one shelf, a crack in the freezer door, the seal doesnt connect on the dispenser side door, the slide out shelf in the freezer doesnt stay on its rollers and the main ice maker stopped working (which never worked properly either).Also, and this is what bothers me the most, the glass on one of the shelves is sealed down so it cannot be cleaned under. But there is a small slit going all the way around that separates it from the plastic. Food is still seeping underneath and creating mold with no way to clean underneath! This was not an inexpensive refrigerator and we were not prepared to have these kinds of problems after a year. We are very unhappy with the quality of this product.
I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.
I purchased a WhirlPool dishwasher in 2016. The primary motor had to be replaced in 2018. WP paid for the part; however, I had to cover the labor, which was expensive. In 2019 the drying element broke. Again, WP will replace the part but leave me to cover the labor. Ive decided to purchase a new dishwasher (none of the Whirlpool brands) with a 5 year warranty. I will never purchase another WP product and recommend everyone avoid all of their brands. Heres the list of brands you should avoid. https://www.whirlpoolcorp.com/brands-we-love/
I am also disappointed with this manufacturer. I recently purchased an over-the-range microwave oven model KHMS2056S. Within 45 days of use, it quit heating. I initially established a service call through Kitchenaids web site, with the first available weekend appointment approximately 2 weeks away. When the contracted service represented arrived (A&E), he asked me for a cup of water and placed it in the microwave, along with a temperature meter. After running the microwave for 45 seconds, he informed me that microwave was not heating. This was the extent of his troubleshooting, only to confirm what I had already reported in my initial service appointment description. The next step was to order parts and wait another 10-20 days for a new service appointment. When I challenged the technician on this, he stated that they were required to verify the problem and check the model/serial number of the appliance. But these were also provided through the automated service appointment system. Thanks to Lowes who allowed me to return the item, even though the purchase date was outside the 30-day window. It seemed obvious to me this warranty contractor was simply creating multiple service calls to inflate the repair costs. And ultimately the consumer pays this.
Our Whirlpool Duet Washer started sounding like a jet engine 13 months after purchase. We spent $800 on a washer and it started to get very loud during spin cycle. After reading several reviews online with other people describing the same problem, figured it was the bearings. $800 to do my laundry for 13 months kind of crazy right. It would have cost almost $300 for the extended warranty through Whirlpool. In order to have it repaired, the cost would be around $600 because the drum and bearings need to be replaced at this point. Whirlpool’s customer service was no help and pretended they had never heard of this problem. However, reading reviews online tells me otherwise. I can buy a new Samsung on sale for $623, so that is the route we will probably take. We feel extremely cheated by what was once a well-known, reputable company. We will not buy Whirlpool/Maytag again until they put more emphasis on quality products with a cost efficient, longer duration warranty plan.
We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.
I have been using Whirlpool products for quite sometime. I had bought a 3 door refrigerator (Protton) about 2 years back. However I am noticing that of late, the vegetable drawer does not cool to the appropriate temperature. The vegetables as a result are spoilt. I am unable to understand what to do. I have checked with the other temperature settings and they are all in the normal mode.
I purchased this washer two months ago and have been greatly disappointed with it. I put in a large load on wash cycle, but the rinse cycle is barely any water, and is all soapy water, so then I have to turn it back to wash cycle to get more water and then back to rinse to finish it properly. I was never told about the short water cycle, why not? It is still under warranty, but said I have to deal with Whirlpool, and all they can do is send a repairman out and if it is not a defect, it will cost me $130.00 for the service.
Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which dont come out so its not cleaning the clothes, the blanket (which Ive had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. Its suppose to be Water Efficient - thats a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. Id like them to pay for my water bills! Oh they came to service it only to tell me I was putting the clothes in wrong. The service company said I had to put the clothes against the sides and leave the middle open. They told me there was nothing wrong but consumer error. Well I did clothes today and aligned them like the service company said - 4 more shirts were ruined. Called Whirlpool today. They said they were sending someone else out to fix the problem and said, Unfortunately, we dont pay for damaged goods. Well from all the reviews I read Whirlpool needs to suck it up and recall this piece of crap they call a wash machine. Did I mention its only 1 year old, yea this is horrible!
I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).
My Whirlpool range is a great buy and it cooks well. I have never had a brand new range that snaps, crackles, and pops. It was letting me know that it needed to be broken in and used for a while. I have had it for a few years now and it is just now getting broken in well. I do not even smell the brand new burn smell it use to give off anymore. Awesome!!
I purchased a Whirlpool fridge brand new. Not even a freaking yr old it went out!!!! Repairman came out and said it had leaked crap all over really. He said it would be too much to repair. Better off on purchasing a new one.
What a horrible machine! From the day that it was installed not one time it gave me good cleaning. I spent so much money servicing it. Costed me over $700! I am done putting money into it! I am washing by hand! If you want a dishwasher where you can hand wash and God forbid your rinse with the machine (you will have to rewash everything) then this is the machine for you!
I owned a Kenmore washer for approx. 20 yrs that endured 6 kids for most of that time period. When time came for a new one, I had to have the latest model, and settled on a Maytag Bravos approx 3 yrs ago. This was a huge mistake - I paid between 600-800 for this machine, and it is a piece of garbage. The repairmen here yesterday explained to me that Maytag and Whirlpool are now the same company, and also that all these machines are now made overseas because of cheap labor. In a nutshell, I was given an estimate of at least 300 to repair this piece of crap - he explained that they are only made to last a few yrs -where is the justice in this situation? I really dont get how these big companies get away with selling crap, knowing all the while that the consumer is getting screwed - yet people continue to buy them..
After 7 attempts to fix my 6-year-old Whirlpool Front Load Washer (original price $991.00) I had to trash it. Then I stupidly bought another Whirlpool Front Loader (WFW75HEFW) Feb 2017. It has not worked properly since day 1. The clothes come out dripping wet. At first I thought I was doing something wrong. I tried every cycle, limited amount of clothing and ran additional spin cycles to no avail. Finally I gave up and called for service.Whirlpool is very much aware that a number of their machines came off the line with defective spin bearings but they wont admit to it. Instead I am expected to have it repaired! It involves the entire inside of the machine being rebuilt. Its a 2 man job that will take 3-4 hours.This is totally unacceptable and it is obvious Whirlpool does not make a quality product nor do they value customer satisfaction. DO NOT UNDER ANY CIRCUMSTANCES PURCHASE A WHIRLPOOL WASHER. They are difficult to work with and I for one will never purchase or recommend any of their products. I purchased this washer from Home Depot and now my only hope is that they will honor my intention of purchasing a non-defective product. If not, I guess Im in for another miserable experience with a Whirlpool product.
I purchased a Whirlpool Ref side by side 11-2013. I have had nothing but trouble. First the Ice maker leaked, was fixed. The door to the ref has had serviced 5 times. The tech after many times trying to fix hinge on door twice was told to order new door. This took 6-8 week to get. Came today 5-27-15 too but new door on. It is still not right, has big gap in the middle - still not level as should be. I have called Customer Service again today with no help. All they want you to do is spend more money on a contract. I THOUGHT WHIRLPOOL WAS SUPPOSED TO BE A GOOD PRODUCT......NOTTA....WILL NEVER BUY THIS PRODUCT AGAIN. SO IF YOU EVER BUY WHIRLPOOL PRODUCT BE SURE TO GET EXTENDED WARRANTY. YOU MIGHT NEED IT..........STILL NOT SATISFIED AND NO HELP IN SIGHT.
I was so excited for this stove top and oven - Whirlpool Gold AccuBake (especially at the price we paid for it!). Weve owned it for 13 years now, and in that 13 years, we have had to have the computer replaced 6 times now. The latest replacement being last week (Friday). The oven is still making clicking noises like the igniter wants to start and it is frustrating and annoying. It will do this for a 3-hour stretch numerous times throughout the day and night. Had a repairman here last week and he replaced the computer AGAIN! But the igniter clicking noise continues.
I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!
Whirpool Part #WPW10564292 refrigerator handle - I am a property manager who has 264 units. We have only been open for 1.5 years and have had to replace 30-40 door handles because they crack at the top where screws are. We tried calling Whirlpool Customer Service because obviously this is a defect and she said they looked in the system and didnt see any recall or issues. We also asked for a representative from Whirlpool to stop out so we could show them the issues and she said we have nobody in the area. We have 9 service requests outstanding that need a new refrigerator handle. On July 19th, we ordered 3 handles from our distributor and we were told theyre on back order until September 6th. When I called at the end of August to make sure we were on schedule with delivery, I was informed they are now on back order until November 5th. I just called our part rep. this morning and now they said the current part number does not exists and gave me the new part # W11026870, and they are on back order until mid or end of November. I am not going to keep quiet about this issue. We have paid $79.89 per handle on a refrigerator that is only a 1 to 2 years old appliance. I am requesting a returned call or email on what you are going to be able to do for us. This is not right or fair to a company that spent a large amount of money to have your appliances in 264 units.
Got this refrigerator when I old one of 10 years through AHS home warranty. I asked for a similar one to the one we had. Surprisingly we received the Whirlpool which turns out to 5 times better than are old GE. Same height and width but deeper and with more compartments. We are extremely happy with it
I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.
We bought a new Whirlpool refrigerator from Sears last summer --- and after experiencing some motor noise we thought this would be ok. We went away to Mexico for 4 months this past winter and this spring the noise seems to be much worse. It seems to have changed -- and we called Whirlpool and they would not help. They said we pay even though we bought this fridge less than a year ago. Consumers should be made aware that if your fridge is noisy you pay for any servicing - they only cover a malfunction. My fridge needs a professional to look at the cause of the loud motor noise.
We bought a gas Whirlpool Stove from Lowes. We noticed it was not heating like our last stove and thought maybe because it was new. No the stove does not heat properly at all. I cooked a pork loin for 40 minutes at 350 and it was still raw in the middle. I have had to cook everything on 375 which makes the door handles and knobs very hot. I called Lowes and they patched me into Whirlpool after a 45 minute wait. The rep from Whirlpool said, you can look at the manual and figure out how to calibrate it. No I cant. I have a warranty that is what it is suppose to cover. Then I was on hold for another 20 minutes. Really no one should tell you to read a manual to fix a gas stove. I will not buy another Whirlpool item. Poor customer service and that make you feel you are bothering them.
In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.
Whirlpool WRT351SFYW 21.1 cu.ft. White Top Freezer Refrigerator - Energy... Puts out a very irritating high pitch noise, unlike my previous Whirlpool Refrig. The old one was perfectly quiet. I believe Whirlpool is going down hill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the refrig. up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers customer service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore. I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, she refused to acknowledge that they are not my standards, and I am the customer. Besides, I had an older Whirlpool refrig. that did not make any noise. I am sorry trusted WP. When I tried to upgrade the old refrig. - it was an expensive downgrade! Buy LG or Amana - wished I did!
Our son-in-law bought us this Range. Before it was even a few months old the oven handle melted off, we called Whirlpool they sent a repairman to fix it. Now it is three years old, the same exact problem with the broiler handle. There should be a recall on this part, why in the world would a manufacturer use plastic for handles to begin with. Yes I can replace the part myself for $37.57 plus all other added fees but its not right nor fair when its a faulty part to begin with. My one and only new stove is actually a pain.
French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.
We purchased a gas range (Whirlpool AccuBake model # mfgxfg361lvt1 serial ry1810956) a few years ago and have been very unhappy with the gray grids that it came with. We wrote to you about how we should clean them and you recommended heavy-duty degreaser, pin31552a and gas grate & grill cleaner, pin3167a, which we purchased. Neither worked, even with heavy elbow grease. We are very upset. We have purchased Whirlpool products all of our life and would like an answer or some type of explanation. If possible, can we get the grids in black? We try our best to keep these things clean and this is a very bad patten.
After less than three months the oven control failed. Local repairman said it would cost $450, better to get new one. Whirlpool set-up service call with their Certified Technician, who didnt come. I had to pay compensation to rental guests in the property who went without an oven for almost a full week. Also had to buy a replacement ($633) to provide a functioning range for these guests and next weeks guests. Whirlpools only response was to offer to set-up ANOTHER service call. I am out over a thousand dollars. I have been a loyal and repeat Whirlpool customer for years, but no longer. What an extremely unsatisfying experience!
I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.
I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!
I bought a Whirlpool refrigerator (dbl dr) from Home Depot and received it on August 4th. When I went to clean it I found that blood had spilled from a roast and had accumulated all around the inside of the plastic shelf seal. It was impossible to clean. Water just ran inside the seal and diluted the blood. Then, it leaked all over my kitchen. I had a serviceman here for another problem, sent by Whirlpool. He said hed try to get them to replace the shelf. Never heard from him again. I called Whirlpool today. Was told I could buy another shelf. Otherwise, they didnt care. Said it wasnt a functional problem. This is a definite health hazard. Whirlpool used to be wonderful. What happened? I have a dryer, washer, and water tank about to need replacing. Whirlpool wont see a dime from me. (Home Depot, either.) This has become a very bad company. Ive contacted the NY Dist. Attys office. Meanwhile, I have a fridge with a major shelf missing for the holidays and for the foreseeable future.
The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.
In 2007 our Whirlpool 30 gallon gas water heater began to have issues. Serial number 0425126675, Model Number FG1F3030T3NOV. The pilot light kept going out and would not stay lit.. After several times with replacement parts being sent with the same thing happening, finally in 2010 they replaced the water heater. A new water heater was professionally put in, serial number 1023T412357 Model number BFG1F3030T3noHV.I am having the exact same issue and I was told that the warranty was null and void on the new water heater because it was a replacement. They replaced a defective water heater with a defective water heater. I called the number given to me by Lowes 1/877/817/6750. I spoke with Nichole. I told her that I should not have to pay for replacement parts for a defective water heater. I told her that I was never informed that there would not be a warranty. I live on a fixed income and cannot afford to buy another water heater because I was given a defective water heater in replacement for a defective water heater. I became angry stating, Thanks for nothing and I hung up. So many people have the same problem with these water heaters that something MUST be done.
This is an ongoing problem. I have had to thaw the refrigerator (which takes over 24 hours). Then I blow out the drain with my air compressor, run water through, etc. The drain freezes up a good way down. It is a big pain in the **. There has to be a design flaw for this to continually happen. I paid for a repair man one time but he did nothing different from what I am doing. I cant afford the prices they charge. Shame on Whirlpool for making inferior products.
I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.
On 5/3/16 I purchased an Amana high-efficiency, low water, top loading washer. What a joke, it is a piece of junk. There is no water so clothes dont come clean, and if you leave money in the pockets no worries. As it will be right there after the clothes are washed and dried (got matching dyer also). They dont even smell clean after two washing. And now you are to purchase a cleaner to clean your washing machine. This is truly not an efficient machine in any way.
I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.
I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.
Aqualift technology does not work!! This is absolutely the worst product I have purchased from Whirlpool. The aqualift technology DOES not clean the oven, even if you clean the oven after EACH time you use it! I am not able to bend over and spend the afternoon in the oven. And even when I do, I cannot get this oven clean!!! Please DO NOT buy a Whirlpool stove with an aqualift technology oven cleaning process!!! You WILL be sorry!!!
I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.
I purchased a house with Whirlpool products installed. The refrigerator wasnt too cold but working for the first 2 months. Then the ice maker stopped working, the freezer stopped working and now nothing works. I have been through 4 service calls, I repaired that took almost 2 hours and the refrigerator is still not working. I have spoken with numerous Whirlpool representatives and they were like robots with respect to their response. There is a chain that they adhere to and once you have spoken to an executive at their corporate office, no one else can help you. Now I am trying to reach that executive and there hasnt been a response. I havent been able to have food in my refrigerator for over 3 weeks and counting. Imagine, eating out for breakfast, lunch and dinner for this length of time. Christmas - no refrigerator, New Year - no refrigerator. A consumer who makes a purchase in good faith should not be put to this kind of agony while trying to remedy the situation. I dont know what happened to their customer service but it is nil. From my own personal experience and in my opinion, Whirlpool is not a company that cares about their customers, just their profits. I am at a loss . What are my options as a consumer?
Our Cabrio washer often ties clothes into (unwashed/still dirty) knots. They are so bad that it takes several minutes to untangle and then the load has to be rewashed. It also has to be set for hot water when you want cold, and vice-versa. I am unable to do that for the rinse cycle, so all our clothes are rinsed in hot water. It doesnt even get the clothes clean, when it doesnt tie them up. Ive gotten used to it sounding like the space shuttle taking off and managed to shut off most of the annoying beeps. The dryer is almost as bad, it seems to take a long time to dry clothes, and they come out very wrinkled, even on the wrinkle guard. The finish isnt even good on either one. It scratches very easily, and scratches start to rust almost immediately. This is quite possibly the worst piece of junk my family has ever owned, except maybe for an unfortunate experience with a 77 Dodge Aspen. We bought this set thinking we were paying enough that we were getting the best. Never again!



