This Whirlpool Gas oven with 5 burner top is very good and has given us 12 years of good service so far. The only issue is that the stovetop and oven are not easy to clean and keep clean. The finish is good and has no chips. I would expect the top to be easier to clean and keep clean with the finish technologies available. Same for the oven window glass - it is not easy to clean and keep clean.

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

The American Standard 95% 2 stage variable furnace is by far my favorite furnace to install. I know exactly what to expect from this furnace and I have had zero factory issues with this model. Outside of making a few sheet metal transitions this American Standard standard 95% furnace was very easy to install as well. And like the 2 stage variable … no factory issues.

I have used Kenmore products for about 50 years, so when it came time to replace my old washer I looked at Kenmore/Whirlpool. I upgraded to the top of the line. I had been warned by 2 service techs (2 different companies) that had tried to keep my old Kenmore alive that the new ones are not up to par compared to the old ones. The first very small load that I tried, was not even thoroughly wet when I took it out to put in the dryer. 1st service call, tech suggested that I put machine on extra water.That helped sort of. A few weeks later, wash is not getting clean. Called Whirlpool, they suggested getting the washer cleaner and clean the washer. Went out and bought a special cleaner, $10-12 and two cleanings later using the extra water and extra wash water I now was getting cleaner clothes. They said I would need to clean the washer every 2 to 4 weeks. I have continued to use washer but frequently have to rewash about 1 in every 5 to 10 loads as it doesnt always clean everything in the load. Called the Co., they sent service out, they said its OK!In Jan. We went out of town for 2 weeks. The washer had not been used for 4 days before we left. Came home to water all over the floor which are hardwood. Needless to say our hardwood is all warped! Service came out, ran the washer for about 15 min. and said it was fine, nothing wrong! Called Whirlpool again! Washer is now out of warranty. They said call a local service, out of their hands as it is out of warranty! Nothing more than they can do.I have used Kenmore/Whirlpool Appliances all my life and they have been wonderful. The new ones are garbage as far as I can tell. I have a Refer that is now 3-4 years old and I have had problems with that, a new dishwasher that is 2ish and have had service out on that one, now my brand new washer top of the line and it is so bad I am afraid to use it unless I am sitting right in front of it watching it! Further if you have the rinse cycle on the clothes come out so wrinkled that you need to get out your iron out and iron everything including sheets and linens. Lucky that I did not replace my old dryer! Do I recommend Whirlpool anymore? Not on your life. I wish I knew what to replace them with!

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.

Subject was included in our new condo less than 5 years ago. It appears that all we have to do is look at it and it falls apart. There is constantly another piece of plastic on the counter. Our experience in calling Whirlpool for service is that it is very expensive and time consuming. A refrigerator installed at the same time as the purchase had a defective ice maker which took three service calls and a final installation of a broken part by me before we were together again. 2 (two) service men recommended that if we had problems again that we do what they did. Buy Ice Cube trays!!!! What a great recommendation.

My old dishwasher washed much better than this one. For one thing, I do not think having the silverware basket in the door is a hindrance more than anything. For one thing, the silverware does not always get clean. Even some of the dishes do not get clean. I think the engineering of the dishwasher is poor. When you pull the bottom rack out to put more dirty dishes in, it gets caught on the silverware that are in the silverware basket in the door. Makes it very difficult to get the bottom rack out or in. I have no gripe on the size of the dishwasher. I would just like it to wash the dishes and silverware clean. The appearance of the dishwasher is good but that doesnt clean the dishes. I am more than satisfied with the appearance of it. I do like the buttons being at the top of the dishwasher so that a person cannot bump them when it is running. I just think the design of it could have been much better. My other dishwasher had the silverware basket inside on the bottom rack and I really liked that and if I ever buy another dishwasher, I would make sure that it is inside the dishwasher. I dont believe that Whirlpool is the company it used to be. I have an oven that has been nothing but a problem for me and it is a self-cleaning oven but I cant even use the self-cleaning feature because it blows something in it and it doesnt get hot and clean it. Have had it fixed twice and the company that sold it to us will not even talk to us about it. Im not sure that I would buy another Whirlpool appliance of any kind again.

I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.

We purchased a brand new stainless steel refrigerator in 2013. Our 2 year refrigerator stopped producing ice and the freezer stopped working as well. We called Whirlpool customer service and they said they could not help due to 1 year manufacturer warranty only. We called another company (SoBellas) that charged us $85 to tell us that it is the seal system which should be covered up to 5 years by Whirlpool. The man showed me the Whirlpool refrigerator warranty on Google which states the sealed refrigeration parts are covered up to 5 years. There was no specific model numbers listed which gave me the impression this was a standard warranty for all Whirlpool refrigerators. I explained the situation to Whirlpool customer service including the 5 year warranty that is found on Google for everyone to see. I was told that our refrigerator model number did not qualify for that specific warranty. We ended up having to buy extended warranty for $350 on top of the $85 we already spent. This started July 24, we had to wait until August 10 for Whirlpools warranty company to see us. They checked it and said they had to order parts but he supposedly tweaked it to make our fridge run better.... It made it worse and it ended up completely breaking down. We had to buy ice chest and waited until Thursday August 27th for them to finally come back with parts and fix the refrigerator. I took time off from work once again due to our time slot being between 3 and 5 but the guy didnt even show up until 7:30. I could have worked my normal hours instead of taking more time off! The guy never once called to inform us that he was running late. We kept calling the company to make sure we werent forgotten. The guy told us that everything should be working within 20 hours or so, by Friday our freezer was still not working and no ice either, back to square one! I called Whirlpool customer service once again to explain the situation, nothing could be done. The next available time for them to come back out is September 17 for them to come look at our refrigerator. We have been stuck without ice and a freezer, buying food every other day waiting for our brand new, horrible Whirlpool refrigerator to be fixed. Will never ever buy Whirlpool brand again! Actually, we purchased all brand new Whirlpool appliances... Good luck to us!!!!!

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

Our side by side refrigerator is 2 1/2 years old. The LED lights are not working. Had to call repair service because one cant get into the housing without a service tech No9 normal screw in light bulb to replace 2 burned out light bulbs AND pay for the service call is $475.00. THIS IS HIGHWAY ROBBERY. I would expect to pay for a major repair BUT A LIGHT BULB. DO NOT BUY A WHIRLPOOL REFRIGERATOR WITH LED lights. This is a major flaw in their manufacturing and If they go out again the fridge will go to the landfill.

I had the best experience when I purchased my washing machine and dryer. The personnel were professional and very pleasant. I am quite pleased with my washer and dryer. I have had a couple of minor problems but the warranty that I had on them was excellent.

Ive had my Whirlpool water heater for almost 4 years now and for the last year and a half, I had to have the pilot light lit at least 5 times. I finally got so frustrated around the 3 times and called the company. They gave me instructions on how to light it and to ensure no draft was around the tank. A couple of weeks ago, it went out again and I called. This time I was told to replace the thermocouple. I did that and guess what? Still no hot water. Im a single parent with 2 kids and weve been boiling water just to bath.A service tech came out and told me I need to replace the tank altogether. I called Whirlpool service and they told me it was nothing they can do. Like many of you, I got this tank from Lowes and they will not do anything about it either. Its hurtful and stressful that doing a holiday season, I have to decide to either buy a hot water tank or give my kids a good Christmas. I know several friends and family who has had their tanks a lot longer with no problem. My problem is its a crappy Whirlpool brand with poor customer service.

The refrigerator itself is noisy but thats not the problem. Most of my low ratings are because of the ice maker. Instead of being in the freezer it is up in the refrigerators area. It jams a lot, makes a lot of noise, had to replace the ice maker assy inside it already as it quit. Then the defrost water drain plugged and had to be cleaned out. Too many problems for such a new refrigerator. The refrig. itself works fine but get one with ice maker in the freezer.

Bought a water heater on May 5th for 539.00 and was unable to get hot water all the time. After many days and dealing with Lowes which did not help and Whirlpool, I discovered that the unit I bought had no dip tube to bring the cold water to the bottom to be heated and thus provide hot water to the hot water outlet on the heater to the rest of the house. People at Lowes had no dip tubes and really have no knowledge of what is going on as the people at Whirlpool whom I called.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Whirlpool Refrigerator Model # GI6SARXXF 04 Ice Maker - About nine months after purchasing this unit the ice maker began to stop working. I researched what the issue might be. During this time, the ice maker decided to begin working again. This occurred again about 15 months into ownership. At 19 months into ownership, the ice maker no longer works after approximately 5 weeks. Whirlpool will not allow me to purchase an extended warranty. I was told by a CR on the phone. However, she did offer a Repair +1 service contract that cost $345.55. I advised the CR that on the Whirlpool website, I was offered an extended warranty for 2 years for approximately $165.00. After waiting for her to check into my claim of being offered the extended warranty for about 10 minutes, she came back to advise me that no existing issues would be covered. In other words, my $2000.00+ Whirlpool refrigerator is so crappy that Whirlpool only offers a 1 year warranty. And unless I pay $345.55 and/or a service tech charging $129 for a trip charge only, I will not have a working ice maker. Additionally, the capacity for ice storage is extremely small, even for my 2 person household. At times, the ice comes out crushed even though the setting is for cubed ice. The ice shoot is great for taller glasses, but if trying to use a shorter glass, watch out! You will have ice all over your floor every time!

We purchased the Whirlpool Cabrio washer and dryer duet exclusive to Lowe’s in June 2011. I was immediately dissatisfied and went to Lowe’s. They told me I only had 7 days to return it. They dispatched a service man and he said it was working as it was intended to but I would never be satisfied. If I had dirty clothes from farming, construction, or mining, I should forget about it.” The washer is an eco-friendly model and all the clothes do not get wet. It wrings them out very tight and everything needs to be dried or ironed to get rid of the wrinkles. After 6 visits and lots of stress, I am returning the washer to Lowe’s and they will replace it with a different model. It definitely will not be a Whirlpool. I am very disappointed in the service and response I received from Lowes.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.

Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

About two months ago the washer starting stopping and the UL light continued to come on during every spin cycle. So I would adjust the clothes and start it again. So I decided that I should call a certified serviceman to come out and access the problem. Today a certified serviceman came out to access the problem. After about twenty minutes I was told the tub needed to be replaced and the cost and labor would be $600 or more. I do realize that the washer is about 8 years old but to completely need a repair like a new tub. I am very upset and have no idea what to do.

I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didnt have an extended warranty.It is true that I dont have an extended warranty but also, I had faith that Whirlpool had sold me a good product. There is no other explanation for the washing machine to do that other than it was defective. I asked the managers to send me replacement parts, but they refused to do that. The last machine I had was a Maytag that lasted 20 years and when I gave it away, it was still working. I expected no less from the Whirlpool I purchased at Home Depot.

My wife and I purchased the Whirlpool French Door Bottom Mount Refrigerator in April 2013. Thank God we purchased the extended warranty. In June 2014 the ice maker quit working and delivering water. We have had the service contractor that WHIRLPOOL has qualified for all repairs. They have set up FIVE appointments to resolve the issue, all of which I had to leave work to meet because they do not provide any scheduled service outside the hours of 8am to 4pm. The first time they came the service man told me that WHIRLPOOL RECOGNIZES THERE IS A DESIGN FLAW BECAUSE THESE ARE NOTORIOUS FOR FREEZING UP AND NOT WORKING. I asked the repair man if there has been a recall because of this, he said no because WHIRLPOOL WILL JUST REPAIR THE ONES PEOPLE COMPLAIN ABOUT! I called Whirlpool headquarters today. The advisor said he will register my complaint. I asked, Is that it? What does that mean? He said, I cant tell you what happens after I register the complaint. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT. I hope this may help someone NOT make the same mistake. If you need to talk to someone in upper level management to discuss your issue, forget it...they want the position but no accountability.

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. Ive used the products Whirlpool has suggested and the rust continues to appear. Lowes extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say its due to the coastal area where I live and that they cant do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, well be there between 9am and 4pm. This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.Again, I call Whirlpool and ask if I can just get a new unit; 5 repairs in 5 months on a brand new refrigerator. The reply I get from Whirlpool is always well send someone out to fix it. The unit has to be deemed irreparable or a part has to be replaced multiple times. No parts are being replaced... no one knows how to fix it. I dont understand why a large company like Whirlpool would want people to write bad reviews for their products and customer service. Im extremely irritated with how I have been treated. I just want a refrigerator that works!! DO NOT BUY A WHIRLPOOL REFRIGERATOR!!

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

I purchased a Whirlpool refrigerator in 2014. It is a side by side with ice maker in the door. About 8 month ago the ice machine stopped working. I called an appliance repair center and they diagnosed the problem as being the control board for the ice machine. After only 3 years this stopped working? I gave them to OK to fix it. A few days later I was informed that the part is on backorder for a few months. Well a few months has become 6 months and no part is available. I contacted Whirlpool and they called me and promised a solution, but then they never contacted me again. So it is almost 7 months later and I still have no ice. How can a relatively newer product break down and then not have a part available? Whirlpool absolutely does NOT care about their customers and does NOT back their products. Stay away at all costs.

Purchased this Whirlpool refrigerator WRT771REYM at Home Depot in June 2014. Within a few months of purchase, had to call for a repair tech because the water line had frozen. Tech unfroze it and told us not to block the air vents to avoid this happening again. The amount of care we have to take to load this fridge so as not to have the water line freeze is ridiculous. Its very picky. For a while, we were still having to unfreeze the line every couple of months. Then it became more and more frequent, to the point where we cant keep it unfrozen for more than a few hours. This seems like shoddy design to me. And of course, the warranty is expired so I am out of luck unless I want to pay for repairs out of pocket.Adding insult to injury, Whirlpool claims that this isnt a common issue. Not true - there are numerous reviews about this very issue on Amazon, Sears, Home Depot, etc. Just try googling the model #. Sad that Whirlpool does not stand behind its products. Yet another American company to stop building quality and rely on planned obsolescence to ensure revenue generation.

In my wildest dreams I wouldnt have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. Its been 30 days now and Im told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but thats history. This is a disgrace.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I originally purchased a Whirlpool hot water heater in 2005. After numerous problems Whirlpool agreed to replace January 2010. With the new hot water heater, everything was fine for the first two years. Now about every 6 months, we are having the thermocouple and the igniter. Each time you order the part, the part is free but you have to pay $30.00 for shipping. I am tired of dealing with this. We have decided even though we still have a warranty left on the hot water tank we are going to purchase a different one and never ever buy another Whirlpool product. They do not stand behind their products.

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

Ive had my Whirlpool Refrigerator for 2 years. Within that 2 year period, all 3 of the drawers within the refrigerator have broken and now there is a crack in the freezer on the bottom starting in the front and going straight back on the bottom to the back and up the back. After pleading my case for a new fridge to their Customer Satisfaction Department and everyones supervisor therein, theyve offered to pay for the epoxy repair. Im very dissatisfied with this! I dont think that a $1300 fridge should be held together by glue after only 2 years. Ive been waiting for one of the drawers to be replaced for over 2 months. They claim that the crisper pan is out-of-stock and they have no information if it is in production. Im to call back in 2 weeks to find out the status of that part. I would like to add that my husband and I work 6 days a week and our adult children are rarely here, so this refrigerator is very lightly used. We dont have a household of 6 or 7 people constantly home, opening the doors and sliding out the drawers. The fridge that I had previously was a GE and it lasted 30 years. I guess the next one will probably be a GE. I just wanted something different. Well I got it. Its something broken.

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

We have had this range in our new home and in use since May, 2019. The first range had to be returned after its first use due to flaking of the interior walls; a problem the company acknowledged. Since then we have been so unhappy with its ability to maintain the oven temperature. Contrary to the instructions, we calibrated the oven temp and found that it would vary up to 20 degrees lower than the set temp. When set to 350, it would come up to that temp and then cut off until it fell to 330 when it would come back up to 350. That is a great differential noticeable in the time it takes to heat an item and which greatly affects baked goods. A similar lack of consistency in control in the range elements is apparent as well. Now those are major defects. Minor defects are: it is NOT a rapid preheat at all, both lights are on when the switch is engaged even though only one oven is in use, there is no clock function when the timer is in use and the range surface is difficult to clean as it streaks which is visible with the black finish.

If you are thinking of buying any Whirlpool products, please think twice. We had a dishwasher, lasted 2 years; range with cook-top, within 2 years computer had to be replaced and again in another 2 years. Needless to say we did not replace either one with a Whirlpool. Over the range Microwave Oven Magnetron blows in 5 years. 3 months over the warranty. In a call to Whirlpool we were told we are sorry you have had all this trouble, we will send a repair man out and he can replace the parts needed. Thanks, but no thanks and went out and purchased a Samsung model, probably cheaper than the repairs would have cost us. There are so many good appliances to choose from. Please stay away from any Whirlpool products, no need for additional aggravation.

Completely disgusted and angry with Whirlpool! We own a Cabrio and just after 1.5 years of owning it the stupid washer has broke down. It wont spin or rinse or wash! Pretty sure its the bearings as I have seen several peoples complaint about this same issue! I contacted Whirlpool to only be told that they only offer 1-year warranty and after that the consumer is out of luck. They only stand behind their products for 1 year and after that its on you! They refused to help me in any way including sending someone out to look at it! Im very upset and will never buy another product of theirs! They need a class action lawsuit brought against them!

Note that most of the complaints are about gas water heaters, but the electric water heaters dont seem to be much better. Mine, barely made 4 yrs old and both elements and thermostat went. Had plumbers in for estimates in to repair - much cheaper to install a new one (No...not a Whirlpool!). Very disappointed in the product.

We bought the microwave in August 2018 and last week it burned a hole through the turn table which broke it and burned a hole in the floor of the microwave. Whirlpool said it was under warranty but refused to bring a new one. They ordered a new glass turntable and painted the spot that had the hole burned in it. What makes me believe it is safe now to use? What caused a microwave to go awry in the first place. It has to be a safety issue and Whirlpool will do nothing about it. Lousy customer experience.

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

We bought all new appliances, and within a year, the range and microwave are not working correctly and the refrigerator has rust on the doors. We called about the rust on the doors and were told that it is not stainless steel as advertised and rust is not covered. Fortunately, we purchased an extended warranty, which will cover the repairs to the oven and microwave. Well see how it goes. Stainless steel appliances really arent stainless steel, so they are misrepresenting their products to many people.

We bought this Cabrio washer WTW6400SW2 several years ago. Immediately after having it delivered and installed, it started displaying an F1 fault code. The main control board was replaced under warranty. It happened again within six months. Another board was replaced. That board lasted another six months. The warranty was up by then, so I used the machine by hovering over it and restarting it every time it failed. After two years of this piece of junk, we put it in storage while we worked on the road. It was brought out on 10/01/11. I called a repairman (who came on 10/04/11) to come replace the board again. He told me that the last two times it had been replaced with the same defective board, that Whirlpool had never fixed the problem. He claimed he had the new improved board, which he replaced for about $350. Two days ago (361 days later), it went bad again. The same repair company came back and said it was the board again. I just tried chatting with a person working on the Whirlpool website. They (of course) said they would do nothing about the washer. They do not stand behind their product, obviously. Does anyone know of a class action lawsuit over these washers? It is a ridiculous amount of money to spend for a product that does not work. This is just wrong!

I’ve found many years of flawless performance from many Whirlpool Appliances! Once they are 20+ yrs old, I tolerate their aging and repair issues if they occur. My current microwave oven is 10 years old and was removed for a kitchen remodel, replaced after remodel and hasn’t skipped a beat!

As many others have posted - the Cabrio washer is awful. Cycle time > 1 hr. Clothes not clean and caked in soap even with extra rinse. Phone Whirlpool and found they dont care. All theyd say is its government regulation fault but for $100 they could send a technician to ensure it is working as designed. To environmental reasons for the new design, seems to me it missed the mark. Longer cycles, extra washes, extra rinses... All I can say is - Unbelievable!!!

Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and its never helped. Its literally a piece of junk. Very disappointing. My older ones were great.

Got the dreaded 4 flashes LED status - High Temperature Shutdown. Online and vendor documentation says that this condition requires gas valve unit replacement, a $115 option. If your Pilot remains burning, but main burner does not kick in, then a good guess is the circuit board requires a reset. Prior to any further work, test the Thermopile, that is the round item with two blades located below and to the right of the gas valve unit. Move knob on control panel to OFF1) Pull out plug with red and white wires located on front of gas control. 2) Have someone Hold in the control knob on the unit at Pilot, and make sure Pilot flame is burning. 3) Using a multi-meter, set it to millivolt reading, and test voltage across the two wires. Voltage should be greater than 350mV, preferably >500mV. 4) If you get a reading in that range, your Thermopile is good. Turn knob to off position. Do NOT uncouple gas lines. 5) Piezo Igniter wire comes apart, disconnect it. 6) Remove screw that holds front cover. (screw located bottom left as you look at the unit) 7)Cover simply pulls off directly towards you. 8)Remove the screw holding the circuit board to the cover, and remove circuit board by unclipping it - 3 clips, one either side and one at bottom. 9) Unplug the 3 strand thermostat cable, you should now have the circuit board clear. 10) Take a piece of aluminum foil, fold it twice, then lay circuit board on it facing up, do it on top of tank, want it grounded. 11)Using one of the multimeter probes, wrap a piece of foil around it, keeping point free, and ground it too. Then slowly work around the board, touching all the solder connections you see, as well as the chip legs. Pay particular attention to the round objects on the board (capacitors), make sure to ground out each of the solder points, visible either side. (takes about 5- 8 minutes, take your time) 12) Once done, reconnect thermostat cable to board, then reinstall board into cover (dont forget the screw)13) Place cover back into place, screw in cover screw, reattach Piezo wire and black electrical plug with thermopile wires. 14) set Knob to Pilot, get pilot lit (may take a few hits on the Piezo button) and while still holding the knob in, watch to see what LED flashes you get (there will be a 10 second time lapse before it will start to flash) 15) You should either get 1 flash or 7 flashes, that means the board is reset, now turn knob to warm, and see if main burner kicks in. Good luck, and for a half hours work you have saved yourself $$$. PS: If it occurs again, you have sediment build up, need to drain the tank.

Four years ago, we remodeled our kitchen and purchased the Whirlpool Quiet Partner II dishwasher, with a one-year service warranty. To be fair, we have not had a problem with the operation of the dishwasher, but rather, the quality of the dishwasher. Within the first two years, the front panel of the dishwasher started turning brown and rusting through from the steam escaping the dishwasher. The labels on the operating buttons have peeled off, again, from the heat of the dishwasher. The upright spokes on bottom tray, that hold dishes and etc. in place, started rusting through and breaking off. Guides which allow top drawer to slide in and out and hold drawer in place, have weakened, so drawer is constantly dropping or sagging.I have had other dishwashers that have certainly lasted more than four years but was encouraged by a Home Depot salesman that this was a great machine for the price! I should have paid closer attention to that for the price part. In any event, I called Whirlpools customer service department, believing that in this day and age, SOMETHING could be done to help with these issues and was told, quite succinctly, that there was nothing Whirlpool could do. I asked about standing by the integrity of their product and got no response to that either.I am an associate with American Girl, a company that stands by the quality of its product FOR LIFE. To be told by a customer service rep from a much larger company, that there was nothing they could do to help me, completely blew me away. I have taken pictures that are pretty indicative of the quality of this dishwasher and will be going online to warn other consumers against purchasing Whirlpool products.

I purchased a Whirlpool French door refrigerator (model #WRF736SDAW12) with the bottom freezer last year. From the day it was delivered, its been broken. It was pouring so much water from the top panel, it would run over the top shelf and fill the shelves below. This was not a small drip. From the beginning, I was calling and requesting a new refrigerator this one was obviously defective. Whirlpool insisted on sending repairmen over and over and over again. I kept calling. I did not want this refrigerator. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? Well, guess what? Not even twelve months in, theres an ELECTRICAL FIRE in the refrigerator! Thank goodness it was contained within a metal box within the fridge. It otherwise could have burned my house down. The refrigerator has finally been deemed irreparable. So for almost $300, Whirlpool will send a new refrigerator. Am I crazy? Theyre going to charge me more money? Its for depreciation, they said. Ive used the refrigerator for a year. I said it was broken when it was delivered. I requested a new one then. Theyre the ones who kept replacing parts. Now Im supposed to pay more money for a product that I paid full price for? I was told I have 14 days to accept their offer. WORST, customer experience, EVER! Thats what their customer service line is called – customer experience line. Sheesh!

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

We had the refrigerator delivered in March, 2013. We noticed a leak in February 2014, only because we smelled a musty smell in our garage, and removed the rug outside the door, from the garage to the kitchen. Then we started noticing water in the garage. It was shortly after we determined it was the refrigerator. We bought this at Lowes and they use A&E, and they did not show up for the first appt. They did replace the pan a few days later while we had to replace dry wall behind the fridge. This time around (month later) we noticed the fridge/freezer was not cooling. So A&E came out and determined its the compressor. So now we threw out hundreds of dollars of groceries, and water was leaking all over the floor again from ice thawing. I believe the refrigerator has had problems all along. We have had it for one year. I think we should be reimbursed for the compressor! Thats the least Whirlpool can do after losing so much food and money spent on the wall, and all the water mess etc. I will never buy Whirlpool again, and I will never purchase from Lowes again. We always bought at Lowes, but this was a bad experience, and I get told one thing on the phone with reps and another by A&E.

The Whirlpool dishwasher is the best I have ever had! The pot scrubber just cleans anything off the dishes! I hate to wash dishes before I put them in the damn dishwasher!

Whirlpool’s water heater coupler. Our plumber came to our home and explained how there was a problem with our type of water heater from Whirlpool that had been sold from Lowe’s between 2000 and 2006. We purchased ours in 2004. I have the receipt. Our plumber stated the underneath screen was clear and in good shape. He also said they had other water heaters with the same type of problem and those companies had provided the new part free and free shipping due to the suit. Whirlpool has not. We have been without hot water for a couple of days and we are hoping to have the piece by tomorrow. Since this suit has already been dealt with, then how do I get my money back from Whirlpool for being dishonest with requiring me to pay? Do I need to file something? I have followed the links and I have been researching it and our model number and serial match the product that was found faulty.

We had the unfortunate experience of purchasing a Whirlpool product from Lowes. During Memorial Day weekend we came home to a freezer full of defrosted meat. After having to throw away 1/3 of a steer that we purchased from a local 4-H students project due to the temperature of the meat and not knowing how long it had been at that temperature. I called Lowes and they said there was nothing they could do for me since the freezer was over 1 month old. It was right at 2 months. (Purchase date - failure date). They advised me to call Whirlpool directly and gave me a number to the warranty technician. The warranty technician came and immediately found the problem. The defrosting connector was not plugged in when it was manufactured. Clearly a manufacturer issue. I called Whirlpool to find out how much of my over $1500 of meat they would cover. They told me they would not cover any of the loss. Then they offered me a 1 year extended warranty for free for my Inconvenience. What a slap in the face. Why would I need a warranty or even a freezer for that matter since I no longer have anything to put in it. Needless to say I will no longer purchase any products from Lowes or Whirlpool.

Approximately 2 years after purchasing a Whirlpool Gold side-by-side/counter depth refrigerator, I noticed cracks on the interior walls. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. They told me they could send someone out to EPOXY the walls. I told them this was not at all acceptable to me and that I believe this is a defective product. I have never heard of this happening to a refrigerator. I am also quite concerned that there are toxins emitted through these cracks. After a time with no response, I wrote them again.This time, they referred me to Ms. Alicia ** at the Exec. Offices. She wrote asking me to call her. After making several calls & leaving messages to no avail, I wrote her asking that she kindly write back to inform me what the company was going to do about this defective product. I cant help thinking they did not want to commit to anything in a letter because I never heard from her or anyone else at Whirlpool. Small Claims Court cannot help as the company does not have an office in New York. I am very worried about the possible health hazard this possesses. I am very careful to completely cover all food inside the refrigerator. At this point, the cracks have increased in size and new ones have appeared. I am very upset over the lack of concern and lack of response from Whirlpool.Ive owned many Whirlpool appliances through the years and trusted the brand. This is not a cheap appliance. Consumers dont expect to spend a few thousand dollars on a product just to dump it in a year or two. Given the size of the Whirlpool Corp., anyone would think they would simply replace their defective product to keep their reputation if not for the health concern of their customers, which should be a priority. Over the past few years, I have had increased respiratory problems and so have other family members. I believe its due to the emissions from the cracks. I will have to dump this defective refrigerator before it gives me cancer! Thanks Whirlpool, great doing business with you.

Whirlpool Dishwasher MOD#WDT970SAHZ0. I have to wash the dish before it goes in otherwise it doesn’t get food or anything off. It DOES NOT DRY at all. Even when I add the heat extended dry button. The normal setting takes 3 hrs & 12min to run & again, doesnt really wash & for sure doesnt dry. I have added jet dry. I called and they keep telling me it should have more jet dry! Ugh! I now have rust happening because it doesn’t dry. DO NOT BUY THIS MODEL.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.

I purchased a dishwasher and hooked it up. The reason I install products myself is I dont like people in my house. I dont know if they are there to help or inventory what they plan to rob from me later. It did not drain so I called Whirlpool who said that I probably hooked it up wrong. Whirlpool said that they would send a service man but if it was hooked up wrong I would have to pay for the service. The service man did arrive and had tattoos all over his neck and arms. (A tear drop would have confirmed that he was a murderer). The machine was hooked up correctly, the water pump was not working at all. The service company that Whirlpool contracted took 3 day to order the part. Yes three day to even order the part. Then another 10 days to get the part in. I called Whirlpool and they did not seem to care at all. My thought is, I am out $599 plus tax, and I have to wait 2 weeks to get my machine fixed, plus I have to take hours off work to wait for the service man and now I have to worry about the service man breaking into my house and robbing me and Whirlpool doesnt care. They should have to pay for the time I was off work and for the interest I lost on the money not being in my account during that two weeks. Whirlpool didnt care at all though. Worst customer service ever. Used to be that Made in America was something good. Not anymore thanks to companies like Whirlpool. Made in America = Garbage!!

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

11 months after purchasing my Whirlpool 40 Gal Gas Water Heater N40T61-343 I woke to cold water one morning and found the LED flashing 4 times - high temperature shutdown. Unable to find any reset I called Whirlpool and after a couple questions, was sent a replacement control unit. Happily it arrived 2 days later. I was told then that it was because I had residue in the tank. I had no idea how he determined that because none of his questions even touched on that. Anyway, I had hot water.Nearly a year later now to the day and again I have no hot water. This time the pilot burns very weakly when I try to light it and then goes out. After three attempts I get 7 flashes on the LED - Gas Control Valve Failure, part of the same unit I replaced a year ago. Am calling tomorrow since its too late to go through any tech support steps over the phone that Im reading about on this site and seeing on Youtube. Honestly, I didnt replace the last heater because I had nothing better to do than replace parts on this one annually. No, I will not purchase another Whirlpool unit especially after reading all of the similar if not identical issues others are having.

After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.

Whirlpool model N40T91 with FLAME LOCK - first failure was the controller valve only within 9 months of a new installation, replaced sort of free of charge, landlord had to pay ship charges. Days and days without hot water. About 6 months later, pilot failed to stay lit. Landlords maintenance man called Whirlpools Customer Service. They had him jump through hoops and finally told him to press a white reset button on the igniter. Okay, that worked. A few days later, pilot went out again, white button was reset, working again. Recently, and more frequent now, white igniter button keeps popping out, and we keep resetting it and relighting the heater, repeatedly, 4 times in one day.Maintenance man comes and calls Whirlpool Customer Service. They advise him to check this and check that. Everything seems to be in order. They say they will send out a qualified service person to diagnose a potential problem, a charge of $200.00. Maintenance man and landlord say, No thanks. Maintenance man goes to Lowes to buy a different brand model. Guess what? Envirotemp Hot Water Heaters have the same control device as the failing Whirlpool. He reboxed it and took it back and said, No thanks. Ill try to upload the images of the water heaters and controller you should stay away from purchasing. Meanwhile, maintenance man went to Menards and purchased a Richmond model, a well known, and reliable water heater manufacturer.

We have put hundreds of dollars in service calls and parts on these items. I bought them because they were supposed to be good choices. NO way! I have replaced motherboard in washer, belt and sensor in dryer, the washer has had mold in it since week one. Ive tried to clean it but just keep coming back. All my clothes smell like mold and I already have lung problems! Cant afford to buy new right now. But last month my dryer started making terrible banging noise and so repairman says I need another part! I bought the part more money! Just to have it quit again! Now the barrel split! I dont think I should have to pay the money I did for this set and surely shouldnt of had to replace so many things that went wrong or put up with the sewer smell from the washer!

I have had my Whirlpool dishwasher for 8 years..I cant use the top rack anymore as it doesnt clean dishes!! I bought a brand new one for my cabin..I hope it works longer (right now it cleans amazing).

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

We purchased a Whirlpool Cabrio Washer (Mod #WTW7300XW1) and Dryer in 2011. Ever since we have had the washer it has eaten clothing, towels, sheets etc. It now has a main bearing that is so noisy that we have to close the door to the laundry room to be able to hear in the rest of the house. Also the sealed tank around the drum is now leaking. We invested close to $1000.00 in this washer and in my opinion it is a piece of junk. The washer repairman told me that he has had 3 (three) other Cabrios with the same problem in the last month, but Whirlpool says that there is nothing they can do as they have had no issues with this problem. Last Whirlpool product that I will buy.

I have a Whirlpool refrigerator and it is the 2nd one in 12 months. The first one the refrigerator was freezing food in the fridge part and thawing food in the freezer part. After several times a technician came to try to fix the problem and arguments with Whirlpool. They finally replaced the refrigerator. The new one is now doing the same thing. I am contacting Whirlpool tomorrow.

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

Smelled strange odor in laundry room area.. Noticed plastic panel to Whirlpool electric water heater controls was melting and immediately closed breaker to the heater.. After inspection of heater control panel, noticed all wiring damaged and burnt causing burning smell.

I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

I bought a front loading Whirlpool washer a few years ago after having my old top loading Kenmore for 25 years. It seemed okay, but I did always have to leave the front door open and it always smelled musty, which was of some concern. My clothes never smell totally fresh. The biggest current problem is that several months ago it started with a failure code, alternately would stop without draining, wouldnt fill, or wouldnt drain, and ultimately ended up flooding my basement. So we called for service and they replaced a sensor and said these machines seem to have a lot of service issues with sensors blowing and motors dying. So I paid them that time. Now its a month or two later, failure code again, calling for service one more time. But if it costs too much I will join the legions of dissatisfied Whirlpool customers and will switch to an upright competitors brand.

In January 2016 we ordered a Whirlpool Dishwasher through Home Depot. First, Whirlpool delivered the wrong dishwasher and the installer took my old one away - leaving minimal options to correct the problem quickly. Home Depot did not make the order Model # error but they did compensate for the error. Now, with 18 months of very low use (2 in household - prewashing all the dishes) the pump on the dishwasher is gone. Before posting this review I contacted Whirlpool via email. Two weeks later I had a phone message and I returned the call only to wait for 30 minutes to get through to a customer service agent who could offer absolutely no solutions or compensation for their poor quality product or service. There needs to be a zero on the scale of STARS to reflect Whirlpools overall quality.

Purchased double range ovens. Enamel is flaking off within 2 years. Whirlpool denies defect. They wont replace it. Any other folks with similar problems? What can I do to have it replaced? I remember the old ovens and how the enamel just stayed and stayed and stayed. Never a rust or flaking issue in those old time models. Any expertise on how the enameling process may be compromised in the newer manufacturing process (cutting corners or costs). Any options for a class action here if a commonly experienced occurrence? If similar experience drops comments/review below as a one liner - just state enamel defect. That way can figure out the number of folks with issues. Id like to take action if given the opportunity, and more so if this is a common occurrence. Lawyers are costly for one-off complaints, but there is power in numbers (think United Airlines).

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

Its now Nov 8 and Ive been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far Ive spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.The second was just plain dismissive and completely unhelpful. I sat on hold for about an hour each time before getting to speak to a person. Ive also received two canned emails in response to my poor review of this washer on the Whirlpool website. They basically blame COVID for the delays and state the parts delivery should take 3-4 weeks. I was originally told 14 working days for delivery of the parts. We are already past both deadline with no end in sight. At this point, Id like the defective washer replaced rather than repaired. And for the record, this was a new washer (less that one month old) installed in a new house that now stinks to high heaven because slimy, scummy water that will not drain out has been there since September 26. Id really just like for someone at Whirlpool to honestly care about this and take a moment to address this issue.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

I bought a new Whirlpool French Door bottom-freezer refrigerator at Lowes in September 2010. I started seeing ice form in the bottom of the freezer compartment in July 2011. I cleaned it out, thought maybe the door had not sealed good. In a few weeks, it had formed again. I checked for leaks at ice maker. I noticed a condensate was also freezing on the back wall. I called Whirlpool in October 2011 to see what could be done, since the problem began before warranty had expired. (The warranty expired in September.) I was told by 3 different Whirlpool reps that they would not cover any of the costs of repair, but they suspected it was the auto defrost system and they would be glad to line up a repair person.Most of my appliances over the last twenty years have been Whirlpool, and I have had good service out of them other than a microwave that had a recall and that Whirlpool repaired. I was shocked that Whirlpool would not back up their product any better than this, especially since it is one of their higher-end models. Im not sure why Whirlpool has a customer service (or disservice) line to call. They were very uninterested in helping me. I can call my own repair person. I was insulted by the manner that the helpline personnel spoke to me. My experience has convinced me to try a different brand other than Whirlpool for all my future purchases.

Whirlpool has been a well known brand for many years producing well made appliances. With strong customer support and appreciation. I myself have owned many appliances made by Whirlpool from Fridges to Washers and Dryers with no problems.

I bought a Whirlpool water heater from Lowes. I had trouble with it from day 1. It never worked correctly. Their service department is terrible. All they want to do is sell you extended coverage policies on it. Every time I have it fixed, its never covered, and I have to pay again. You will be sorry if you buy a Whirlpool water heater.

Bought the Whirlpool Duet washing machine. It lasted around eight years. In the meantime I was replacing the rubber door seal cleaning out the pump constantly. The plastic pieces inside the drum all broke. Every few months I would get an error code. And During spin cycle it would literally shake my entire house. The problem with all the front loaders is the construction of the drum and the drum bracket. They are made of dissimilar materials. (Stainless and zinc) When you add soap to the water then the bracket becomes an anode and the drum becomes a cathode, which creates electrolysis which corrodes the bracket. When the bracket breaks your machine is totaled. I’m finished with every manufacture except Speed Queen. I bought a Top loader Speed Queen and I love it, it is built like a tank.

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

If I could give Whirlpool products and their customer service zero stars, I would! We built our beautiful home that was complete in June 2015. Our builder was installing Whirlpool products in the homes he was building at the time. So we decided to accept the microwave, dishwasher and drop in gas range that he offered. We had never had Whirlpool kitchen appliances and no reason to respectfully decline the brand. We bought a french door Whirlpool refrigerator as well so the handles would match our open concept kitchen.In addition to the poor quality overall, the microwave makes a terrible buzzing noise that has been fixed two times thus far. The refrigerator is so loud at times that its difficult to hear the television when sitting in the living room. The dishwasher does not dry the dishes on any setting to include heat dry hours and hours after the cycle is complete. This forces us to hand dry our dishes prior to putting them in the cupboard. The cast-iron grates on the drop in range already look terrible because the enamel is coming off. I clean all the appliances as recommended by Whirlpool and like to keep our home beautiful because it is our place of solace and comfort. As stated prior, our kitchen and living room are open concept so I now have to contend with an eyesore in the middle of our homes hub because Whirlpool considers this manufacturing flaw as cosmetic and wont cover it under warranty.To add insult to injury, these poor quality products are the higher end available from Whirlpool. We plan to wait for the year end warranty to expire and replace the four appliances with a brand that has always offered excellent customer service and has been very reliable and trustworthy for us. As a consumer, I would save yourselves the agony of purchasing any Whirlpool appliances!!!

March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operators manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the Aqua-Lift Technology for cleaning the oven is completely ineffective. This is noted in several other reviews of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

Purchased a new oven 06/2016- today, I had Sears come and look at the issue. Need a new Control Board/ $750.00. Called Whirlpool, they will not help, or give me an explanation of why this expense is justified. Very dissatisfied with product; will not recommend, nor purchase again.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.

Our dishwasher stopped working after 13 months. We are a family of 2 and use it once a week. We called Whirlpool and were told since it is past 12 months, they would do nothing but give us the name of a repairman in the area. We called our own repairman and $120 later, the sensor that had malfunctioned was replaced. Quite costly on a $450 dishwasher. Now, after 15 months, the handle on the lower broiler portion of my Range has come off and the screws will not hold because the plastic around them deteriorated. I just called customer service once again, knowing what I would be told and YES was told So sorry, nothing we can do. A new handle will be $45 plus shipping. We bought the refrigerator at that same time and every day, I wait for this appliance to have issues. In summary, Whirlpool/Maytag appliances are obviously made to be disposable after 12 months. They do not stand behind their products and I would not recommend them to anyone.

Whirlpool Cabrio Washer and dryer. Bought the Cabrio Washer. Worked great for 26 months. Had to throw it away. Main motherboard went. Not worth fixing. Called Whirlpool. They offered a $340.00 service contract only. Piece of garbage. Do yourself a favor. Do not go by looks. Its junk.